2004 SATURN ION Steering Problems

350 complaints about Steering

350
Complaints
16
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints (350)

Nov 2, 2025

The car doesn't always want to release the key. I have to stick my finger up in the column to push the little button to release it which is not convenient at all. It seems to do it if the wheels aren't completely straight. But still even with the steering wheel straight, sometimes it wont come out if its on a slight hill. Ive had a new key made and it makes no difference, no check engine light and auto technician said the ignition looks fine. Ive read tons of reports like this on the 2004 saturn ion 2-why isn't this being addressed?

Dec 13, 2022

The contact owns a 2004 Saturn Ion. The contact stated while driving at various speeds, excessive force was needed to maneuver the steering wheel on several occasions. The power steering assist warning light was illuminated. The contact stated that he replaced the electric power steering motor; however, the failure persisted. The vehicle was not taken to a local dealer or independent mechanic for additional diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Jan 29, 2021

THE FUEL PUMP IS LEAKING, GM REFUSES TO FIX IT BECAUSE THE VIN ISN'T ASSOCIATED WITH THE RECALL, BUT THE SAME YEAR MAKE AND MODEL OF MY CAR SAYS IT HAS A RECALL FOR THE FUEL SYSTEM AND PUMP.

Mileage: 85,000

Dec 1, 2020

POWER STEERING STICKS. I TAKE A 55MPH CURVE AND THE STEERING WHEEL DOESN'T COME BACK TO CENTER. IT WANTS TO TAKE ME OFF THE ROADWAY.

Mileage: 138,000

May 21, 2020

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. ADDITIONALLY, THE WINDOWS ROLLED UP AND DOWN INDEPENDENTLY. THE CONTACT ALSO STATED THERE WAS AN ABNORMAL FUEL OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE LOCAL DEALER TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,639.

Mileage: 172,639

Apr 27, 2020

WE HAVE BEEN HAVING TROUBLE REMOVING THE KEY FROM THE IGNITION THE PAST FEW DAYS. AS I WAS MAKING A LEFT TURN THE STEERING WHEEL LOCKED THEN MADE A LOUD POPPING SOUND. NOW THE STEERING WHEEL JUST SPINS IN A COMPLETE CIRCLE AND DOES NOT TURN THE WHEELS. I WAS IN MOTION IN A PARKING LOT.

Mar 18, 2020

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED TO FUNCTION AS DESIGNED INTERMITTENTLY WHICH CAUSED DIFFICULTY WHILE ATTEMPTING TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO VERA CADILLAC LOCATED AT (300 S UNIVERSITY DR, PEMBROKE PINES, FL 33025, (954) 417-8998) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 244,000.

Mileage: 244,000

Sep 12, 2019

I RECENTLY BOUGHT A 2004 SATURN ION 1 FROM A PRIVATE PARTY. I WAS NOT AWARE THAT THERE IS A RECALL ON THE THE ELECRTIC POWER STEERING ASSIST. THE DEALER IN MY AREA SAYS THE RECALL HAS EXPIRED AND THEY ARE REFUSING TO FIX IT. I BOUGHT THIS CAR MAY 2019 USED EVERY DOLLAR I HAD TO BUY IT. IM A SINGLE MOTHER OF 4, I LIVE IN A SMALL TOWN THERE IS NOTHING FOR JOBS HERE. I WORK PART TIME AT A FAST FOOD RESTURANT AND CAN BARLEY AFFORD TO FEED MY FAMILY. I JUST SPENT 2000.00 ON THIS CAR AND CANT RISK DRIVING IT NOW THAT THIS IS AN ISSUE. I HAVE KIDS TO GET BACK AND FORTH TO SCHOOL AND A JOB TO REPORT TO EVERYDAY I NEED MY CAR FIXED ASAP.

Mileage: 115,000

Jun 18, 2019

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN WITHOUT POWER STEERING ABILITY TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED SCHUMACHER CHEVROLET OF DENVILLE (LOCATED AT 281 US-46 E, DENVILLE, NJ 07834, (973) 644-7584) TO SCHEDULE AN APPOINTMENT AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,800.

Mileage: 17,800

May 15, 2019

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). WHILE REVERSING, THE CHECK POWER STEERING WARNING MESSAGE ILLUMINATED. THE VEHICLE SEIZED AND THE ENGINE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

Feb 23, 2019

THE STEERING WHEEL JUST STOPPED. IT STIFFENED UP AS IF THE CAR WAS TURNED OFF WHILE I WAS DRIVING NEARLY CAUSING ME TO CRASH. I TOOK THE CAR TO THE DEALERSHIP TO ASK THEM TO CONSIDER REPAIRING THE PROBLEM BASED UPON THE FACT THAT THERE ARE SO MANY (400,000 SATURN IONS ON THE ROAD) COMPLAINING OF THE SAME PROBLEM. GMC TOLD ME THAT SINCE THE VEHICLE HAS NO RECALL; THEY COULD NOT REPAIR MY CAR.

Mileage: 163,000

Feb 12, 2019

THE POWER STEERING STOPS WORKING WHILE YOU ARE DRIVING WITHOUT NOTICE .WHEN YOU ARE TRUNING IT IS HARD,ALSO THE BEARING AND STRUTS ARE ALSO VERY RUFF.ALMOST HAD A WRECK WHEN TURING

Mileage: 117,525

Jan 6, 2019

WHILE ON A NEIGHBOR HOOD DRIVING AT APPROX. 35 MPH I STEERING WHILE WAS DIFFICULT TO TURN AND THEN LOCKED ITSELF IN STRAIGHT POSITION. IT IS PARKED NEXT TO HOME ON CITY CURB SIDE.

Mileage: 135,000

Oct 17, 2018

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, "POWER STEERING" DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,000.

Mileage: 111,000

Oct 2, 2018 Crash

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. CONSUMER STATES THAT THEY WERE NEVER NOTIFIED OF RECALL AND DURING AN AUTO ACCIDENT AIRBAGS DID NOT DEPLOY. *LD *TR

Sep 25, 2018 Crash

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE THE CONTACT'S VEHICLE WAS ATTEMPTING TO MAKE A TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED. THE STEERING ABILITY WAS LOST AND THE VEHICLE SHUT DOWN. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED ALL STAR CHEVROLET OF OLIVE BRANCH AT 678-829-0246 (LOCATED AT 7240 CRAFT-GOODMAN RD, OLIVE BRANCH, MS 38654) AND WAS INFORMED TO BRING THE VEHICLE TO THE SHOP. THE CONTACT ASKED THE TECHNICIAN TO ASSIST WITH TOWING, BUT THE TECHNICIAN DID NOT HELP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Mileage: 150,000

Apr 18, 2018

I PURCHASE THIS CAR ON 04/12/2018 FROM A LOCAL DEALER, EVERYTHING WORKED FINE, UNTIL 2 DAYS LATER. I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY THE STEERING BECAME HARD TO TURN. I THEN PARKED THE CAR FOR A FEW DAY WHEN I STARTED IT UP STEERING WORKED ALRIGHT FOR ABOUT A HALF MINUTE, THE STOPPED WORKING AGAIN.

Mileage: 153,000

Dec 22, 2017

TL* THE CONTACT OWNS A 2004 SATURN ION. AFTER STARTING THE ENGINE, THE POWER STEERING SENSOR REMAINED ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE LOCAL DEALER (PELLAGRINO CHEVROLET IN WESTVILLE, NJ) WAS NOTIFIED OF THE FAILURE AND A SERVICE APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS ALSO NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY SERVICED IN NOVEMBER OF 2011 PER AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

Sep 15, 2017

IN PARKING LOT ON LEAVING A STORE THERE WAS NO POWER STEERING MAKING IT VERY HARD TO DRIVE. NEXT I WENT TO A GAS STATION AND FILLED MY TANK. WHEN I LEFT THE STEERING WAS OKAY....THE DASH SYMBOL FOR POWER STEERING WAS NOT LONGER SHOWING. I LOST POWER STEERING ONCE BEFORE AND THE DEALER FIXED IT. (INVOICE INCLUDED) THE FIRST INCIDENT WAS REPAIRED AT MILEAGE 83,868. THE CURRENT ON HAPPENED AT MILEAGE 99,199. THERE WAS NO ACCIDENT INVOLVED EITHER TIME. I HOPE THIS WILL NOT HAPPEN ON A CURVY ROAD WHICH IS NEAR OUR HOME. HAD THE STEERING GONE OUT ON THAT AT 35 TO 40 MPH I'M NOT SURE I COULD HAVE SUCCESSFULLY COPED WITH THE SITUATION. SURELY ONCE THE DASH LIGHT POWER STEERING COMES ON ONCE IT MEANS THAT THE VEHICLE SHOULD BE SERVICED.

Mileage: 99,034

Jul 25, 2017

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS REPAIRED IN DECEMBER OF 2016 AT THE PAT O'BRIEN DEALER. AFTER THE REPAIR AND WHILE ATTEMPTING TO PARK, THE POWER STEERING SUDDENLY FAILED. THE CONTACT HAD TO MANEUVER THE STEERING WHEEL WITH EXCESSIVE FORCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

May 15, 2017

VIN: [XXX] , SALESPERSON:[XXX] DATE OF PURCHASE: MARCH 27, 2017 , DEALERS NUMBER: 47243...$2000 IN REPAIRS PAID IN CASH.PURCHASE VEHICLE IN CASH FOR $3000.FALSE ADVERTISEMENT THAT THE VEHICLE WAS IN GOOD CONDITION@TIME OF PURCHASE&SEVERAL DEFECTIVE& MALFUNCTIONING PARTS&I WAS SOLD A LEMON CAR THAT HAS BEEN RECALLED SEVERAL TIMES. SEAT BELTS DON'T WORK.WIND SHIELD WIPERS WERE BROKE@ TIME OF PURCHASE. MUFFLER PROBLEMS, RATTLES TOO..EMERGENCY BRAKE WAS NO GOOD&FIXED.BRAKE FAULTY,I PURCHASED NEW BRAKE PADS.TRANSMISSION IS FAULTY.CAR CONTINUOUSLY SHAKES.IT'S BEEN IN AND OUT OF SHOP SINCE I PURCHASED IT. TRANSMISSION ACCELERATION&GEAR SHIFT DOES NOT WORK PROPERLY OR SHIFT IN TIME. WINDOW IS OFF THE TRAP&WILL BRAKE IF I PUT IT ALL THE WAY DOWN..GAS LEAK. GAS LEAK=$30 A DAY SINCE PURCHASE. IGNITION LOCKS THE STEERING WHEEL&WON'T TURN WHILE DRIVING. KEY WILL NOT TURN.CAR WILL NOT START&NEEDS A NEW IGNITION. THE POWER STEERING WENT OUT WITH/IN 2WEEKS OF BUYING IT. I WAS ON THE ROAD&THE WHEEL LOCKED. I WAS BARELY ABLE TO TURN IT WITH ALL MY STRENGTH. I HAD TO REPLACE IT& IT'S AN ELECTRIC POWER STEERING WHEEL. BRAKE FLUID WAS SOLD DIRTY. OVERHEATING CONSTANTLY. FAN OVER RUNNING.TIMING BELT NEEDS CHECKED. BRAKES ARE SQUEAKING& SQUEALING&WHEN PUMPED SHOOT AIR, BRAKE PADS WERE CHANGED& BRAKE FLUID WAS CHANGED& IS CLEAR INSTEAD OF BLACK. ALL THESE PROBLEMS EXISTED@TIME OF PURCHASE.IT WAS SOLD AS IS.I'VE LOST TIME FROM WORK. I DID NOT KNOW IT'S BEEN RECALLED SEVERAL TIMES. GM &DEALER IS@FAULT. IT IS A LEMON. PUTS MY FAMILIES LIFE IN DANGER, ESPECIALLY WHEN THE WHEEL LOCKS UP ON THE ROAD.DEALER GAVE ME A DUMMY KEY. THAT'S ANOTHER PROBLEM. I HAVE RIGHTS UNDER THE SONG-BEVERLY WARRANTY RIGHTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jul 21, 2016 Crash

TL* THE CONTACT OWNED A 2004 SATURN ION. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

Mileage: 94,000

Apr 21, 2016

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 266,000.

Mileage: 266,000

Apr 21, 2016

MY NAME IS [XXX]. I OWN A 2004 SATURN ION. I HAVE OWNED IT FOR ABOUT 5 YEARS. THERE HAS BEEN MANY RECALLS INCLUDING POWER STEERING RECALL THAT WE HAD REPAIRED 08/28/2014 1.5 YRS AGO AND 15,000MILES. THE PROBLEM IS BACK. THE PROBLEM HAS BEEN BACK FOR A WHILE. I GOT HOLD OF GM DEALER AND GM THEMSELVES AND THEY TOLD US THEY DID RECALL NOW ITS OUR PROBLEM. THE ISSUE IS YOU LOOSE POWER STEERING AND MY DAUGHTER IS THE ONE THAT DRIVES THE CAR AND SHE IS ONLY 100 LBS AND WHEN THE CAR LOOSES POWER STEERING SHE CAN NOT CONTROL THE CAR. THIS IS A REAL SAFETY ISSUE AND I NEED HELP RESOLVING THIS ISSUE. WE HAVE FILED COMPLAINT WITH MANY DEPARTMENTS PLEASE SOMEONE HELP. THE DEALER IS ST JAY AUTO BUICK GMC 500 MEMORIAL DRIVE ST JAOHNSBURY, VT 05819 802-748-1355 MY INFO IS [XXX] AND [XXX] [XXX], VT 05855 [XXX] OR [XXX] VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

Mar 18, 2016

NO POWER STEERING AT LOW SPEED OR AFTER MORE THAN 5 MINUTES DRIVING. VERY HARD TO STEER. NO CONTROL OF THE CAR.

Mileage: 150,000

Feb 6, 2016 Crash

AFTER STOPPING AT AN INTERSECTION AND PREPARING TO TURN LEFT, THE CAR COULD NOT STEER TO THE LEFT. AS HE CAR DRIFTED FORWARD THE STEERING BECAME EASIER AND THE CAR WAS ABLE TO NEGOTIATE THE TURN. AS THE CAR PICKED UP SPEED, THE STEERING APPEARED TO BE NORMAL UNTIL APPROACHING ANOTHER 90 DEGREE RIGHT HAND TURN (1/2 MILE AWAY FROM THE STOP IN WHICH IT WAS HARD TO TURN). NOT KNOWING WHAT WAS HAPPENING WITH THE VEHICLE, HE SLOWED DOWN TO NEGOTIATE THE RIGHT HAND TURN AND THE CAR FAILED TO STEER RIGHT LEADING HIM STRAIGHT THRU AND INTO AN ONCOMING VEHICLE. THIS VEHICLE WAS IN THE SHOP ONE WEEK AFTER WE PURCHASED IT TO HAVE THE IGNITION SWITCH REPLACED. AFTER HAVING THE IGNITION SWITCH REPLACED THE PROBLEM WITH THE STEERING OCCURRED. THERE WAS MUCH DAMAGE DONE TO THE CAR AND OUR INSURANCE PICKED UP THE COST OF THE OTHER DRIVERS DAMAGES. THIS WAS OUR SONS FIRST CAR AND A TERRIBLE EXPERIENCE. THE CAR WAS TOWED BY GM TO A DEALERSHIP THAT DEAMED THE CAR SAFE. HE SAID THAT THE STEERING SHAFT WAS RUSTY WHICH CAUSED THE ACCIDENT. WE HAD A CLAIM THRU GM DUE TO THE STEERING RECALL AND THEY DENIED US SINCE THE DEALERSHIP THAT LOOKED AT THE CAR DEEMED IT TO BE SAFE. WE TOOK IT TO ANOTHER GARAGE THAT TOLD US THAT IT IS NOT SAFE AND NOT TO PUT OUR SON BACK IN IT UNTIL WE SPEAK TO YOU ABOUT HOW TO MOVE FORWARD. THE VEHICLE CAN BE REPLACED, BUT OUR SON CANNOT!!! HE WAS VERY LUCKY THAT THE ACCIDENT WAS NOT MORE SEVERE. WE WILL NOT PUT HIM OR ANYONE ELSE BACK IN THAT CAR IF NOTHING IS DONE TO PREVENT IT AGAIN. WE DON'T FEEL THAT IT'S OUR FINANCIAL RESPONSIBILITY TO HAVE THE PARTS REPLACED. PLEASE LET US KNOW IF THERE ARE ANY OPTIONS AVAILABLE TO US IN REGARDS TO THIS SITUATION. WE ARE DISSATISFIED WITH GM AND THE DEALER THAT SAID THE CAR WAS SAFE. OUR SONS LIFE IS AT STAKE AND THE POOR DECISIONS OF THE DEALERSHIP AND GM HAVE CREATED A POTENTIALLY CRITICAL SITUATION. THANKS

Mileage: 167,100

Dec 17, 2015

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS SERVICED UNDER ANOTHER RECALL, BUT THE FAILURE SUDDENLY RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,752.

Mileage: 48,752

Dec 16, 2015

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS SHIFTED TO REVERSE AND THE VEHICLE STARTED MAKING AN EXTREMELY LOUD NOISE. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE BUT THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211,600.

Mileage: 211,600

Dec 9, 2015

POWER STEERING FAILED WHEN TRAVELING ON A CITY STREET. LUCKILY, WAS GOING SLOW AT THE TIME & WAS ABLE TO COME TO A CONTROLLED STOP. NO DAMAGE TO VEHICLE OR OTHERS.

Mileage: 97,000

Oct 19, 2015

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING BECAME INOPERABLE AND MADE A GRINDING NOISE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jul 31, 2015

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS ALSO A SMELL OF FUEL COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE STEERING SHAFT AND FUEL LINES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

Jul 24, 2015

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE PULLING OUT OF A GAS STATION AT APPROXIMATELY 1-5 MPH, THE POWER STEERING MALFUNCTIONED AND CAUSED THE CONTACT TO USE SIGNIFICANTLY MORE EFFORT TO MOVE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT DEALER OR MECHANIC. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) APPROXIMATELY ONE YEAR PRIOR TO THIS INCIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

May 29, 2015

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE POWER TRAIN WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.

Mileage: 142,000

Apr 22, 2015

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 20 MPH, THE ABILITY TO STEER SEIZED WITHOUT WARNING. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,348.

Mileage: 82,348

Feb 16, 2015

TALKED TO SERVICE DEPT OF ANTHONY CHEVROLET ON 12/12/2014 ABOUT THE RECALL ON MY SATURN WAS TOLD IT WOULD BE ABOUT 7-10 DAYS TO GET THE PART AND THEY WOULD CALL TO MAKE APT TO REPAIR THE STEERING. CALLED BACK AFTER ABOUT 1 MONTH AND NOT HEARING BACK WAS TOLD THERE WAS A SUPPLY PROBLEM. I STOPPED BY THE SERVICE DEPT TODAY 2/16/2015 AND WAS TOLD GM WOULD NOT SEND THEM THE PART FOR SOME REASON AND I WOULD NEED TO GO TO A DEALER IN A DIFFERENT TOWN FOR THIS RECALL. PER THE LETTER I RECEIVED I COULD TAKE MY ION T O ANY GM DEALER TO HAVE THE RECALL WORK PERFORMED. I DO NOT HAVE THE TIME TO TAKE THE CAR OUT OF TOWN TO HAVE THE RECALL WORK PERFORMED. PLEASE ADVISE WHAT I'M TO DO. *TR

Feb 11, 2015

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14153000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jan 28, 2015 Crash

2004 SATURN ION 2 THE IGNITION SWITCH TURNED OFF NUMEROUS TIMES ON ME, AND THE POWER STEERING WENT OUT PROBABLY 10 TIMES A WEEK. *MW THE CONSUMER STATED HE WAS ABLE TO REMOVE THE KEY FROM IGNITION, AT ANY TIME IN ANY GEAR. THE CONSUMER WAS INVOLVED IN TWO ACCIDENTS DUE TO THE VEHICLE SHUTTING OFF, DURING A TURN. THE SECOND ACCIDENT OCCURRED IN FEBRUARY 2014. WHILE ATTEMPTING TO MAKE A TURN, HE SOON DISCOVERED THE VEHICLE HAD NO POWER STEERING AND WAS UNABLE TO STEER THE VEHICLE. CONSEQUENTLY, HE RAN OFF THE ROAD AND STRUCK THE RIGHT EDGE OF A DRIVEWAY. THE IGNITION LOCK CYLINDER WAS REPLACED ON SEPTEMBER 12, 2014. *JB

Jan 3, 2015

I BOUGHT THIS CAR AS A FIRST CAR FOR MY DAUGHTER THAT IS A NEW DRIVER. I HAS BEEN OFF THE ROAD MORE THAN ON THE ROAD FOR RECALLS. THE FIRST IGNITION RECALL COULD HAVE INJURED OR KILLED MY DAUGHTER..AS WE WERE AWAITING PARTS, WE WERE FOLLOWING DIRECTIONS OF NO WEIGHT ON KEY RING AND ONLY KEY IN IGNITION. THE INCIDENT STILL HAPPENED CAUSING LOSS OF POWER STEERING AND LOSS OF SPEED. AS A NEW DRIVER THIS INCIDENT SCARRED HER AND SHE DID NOT FEEL COMFORTABLE DRIVING THE CAR. I PUT THE CAR UP FOR SALE. THEN ANOTHER RECALL, THE EPS WHICH ALSO CAUSES THE CAR TO LOSE POWER STEERING AND CAUSES SPEED LOSS. SO, BACK TO GARBER AND WE JUST DROVE THE CAR BACK HOME ON JANUARY 2, 2015. SEEMED TO START OUT FINE, THEN LOSS OF SPEED AND THE CAR ONLY DROVE AT 35 MPH WITH A LOT OF EFFORT. I PAID $3500 FOR THIS CAR FOR MY DAUGHTER..STILL PAYING ON THE LOAN AND NOW I CANNOT GET IT TO RUN CORRECTLY OR SELL IT..I AM STUCK WITH A NON-RUNNING VEHICLE THAT I HAVE TO INSURE AS WELL. THIS TOTAL IS COSTING ME OVER $300 A MONTH WHILE THE CAR SITS. I DON'T KNOW IF MY DEALER DID THE RECALL CORRECTLY. I HAVE HAD ISSUES WITH MY IMPALA AS WELL WITH RECALLS BEING DONE CORRECTLY. ONE INCLUDING MY AIRBAG RECALL AND A SEAT BELT ISSUE THAT I PAID OUT OF POCKET 100.00 AFTER SEVERAL ISSUES. I FEEL GM SHOULD REIMBURSE ME FOR THIS VEHICLE AS I CANNOT SELL IT OR DRIVE IT. IT IS NOT FAIR THAT I PURCHASED THIS FROM A DEALER ONLY PAY FOR A NON WORKING VEHICLE. *TR

Mileage: 131,000

Dec 26, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHEN SHE TURNED THE IGNITION SWITCH, THE VEHICLE FAILED TO TURN ON INTERMITTENTLY. IN ADDITION, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

Mileage: 250,000

Dec 17, 2014 Crash

WAS ON WAY HOME CAR STARTED GOING TO THE RIGHT AND WHEN TRIED TO CORRECT IT CAR WOULDN'T TURN LEFT KEPT GOING INTO A TREE AND CAR IS NOW DAMAGED. OVER TWO MONTHS AGO GM SENT OUT SOMEBODY TO LOOK AT CAR THIS WAS AROUND OCTOBER 15 AND HAVE NOT HEARD A WORD BACK FROM ANYBODY. WHICH ISN'T A SURPRISE BECAUSE THE ACCIDENT HAPPENED SEPTEMBER 13 AND WE WERE GIVEN THE RUN AROUND FROM THE BEGINNING. APPOINTMENTS MADE AND NOT KEPT, PHONE CALLS TRANSFERRED FROM ONE PERSON TO ANOTHER ALL WITH DIFFERENT ANSWERS AND RESPONSES. MY QUESTION TO YOU IS WHEN IS SOMEBODY GOING TO CONTACT US AND GIVE US SOME ANSWERS? I TOOK THE CAR IN FOR THE FIRST CALL BACK AND HAD NO PROBLEMS BUT THIS IS RIDICULOUS, NOT ONLY HAS NOTHING BEEN DONE OR SAID BUT THE AIR BAGS DIDN'T EVEN GO OFF BUT THE CAR HAD TO BE TOWED AWAY AND THE ADJUSTER YOU SENT OUT SAID HE DIDN'T KNOW WHY AS WE WERE TOLD IT WAS BECAUSE IT WAS BETWEEN THE CENSORS. I WASN'T BORN YESTERDAY BUT DIDN'T SAY ANYTHING WAS WAITING FOR THE REPORT. STILL WAITING, I KNOW WE LIVE IN A RURAL AREA BUT THREE MONTHS IS A LITTLE LONG TO WAIT DON'T YOU THINK? *TR

Mileage: 64,000

Oct 7, 2014

I BACKED IN, MY 2004 SATURN ION, IN MY DRIVEWAY, PUT THE GEAR SHIFT IN PARK AND TURNED OFF THE IGNITION SWITCH. THE DOORS DID NOT UNLOCK AUTOMATICALLY AS USUAL, THE KEY WOULD NOT GO PAST ACC POSITION. I RESTARTED THE CAR AND TRIED AGAIN TO NO AVAIL. AFTER MANY TRIES IT SOME HOW VENT TO OFF. COUPLE DAYS LATER I TOOK THE CAR TO SATURN - CHEVROLET DEALER TO GET IT FIXED. THE DEALER CAME BACK WITH AN ESTIMATE OF $615.00 LISTING AS FOLLOWS: CHECK OUT - CODE FEE, IGNITION CYLINDER 15785084, NPC, KEY 22679805, , ADJUST SHIFT CABLE, REPROGRAM, LABOR 3 HR. I DID NOT GET IT FIXED SO THEY CHARGED ME $129.57 FOR THEIR ESTIMATE. WHEN THE RECALL CAME THROUGH I FIGURED THAT MY PROBLEM WAS PART OF THE SWITCH.WRONG. TODAY THE DEALER COMPLETED THE RECALL AND THE PROBLEM DID NOT GO AWAY. THIS TIME IT IS BLAMED ON GEAR SHIFTER AND WOULD COST ME $462.76, NO LISTING OF PARTS OR LABOR BUT JUST SCRIBBLED ON BACK OF MY RECALL BILL OF $0.00. ALSO INFORMED ME THAT THOSE PARTS WERE ON BACK ORDER AND NOT AVAILABLE AT THIS TIME. I HAVE FOUND A WAY TO GET THE KEY OUT MANUALLY WITH MY LEFT LAND THUMB THROUGH AN OPENING UNDER THE STEERING COLUMN. *TR

Mileage: 43,450

Sep 29, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE ATTEMPTING TO PARK, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER THE ENGINE COOLED DOWN, THE POWER STEERING OPERATED NORMALLY. THE VEHICLE REGAINED POWER STEERING WHEN THE ENGINE WAS TURNED OFF AND RESTARTED. THE FAILURE OCCURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE FAILURE PERSISTED AFTER THE REMEDY WAS PERFORMED. THE REPAIR DID NOT REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,371.

Mileage: 127,371

Sep 9, 2014

IGNITION RECALL. TOOK CAR TO KEYES GMC WOODLAND HILLS CA 2 TIMES AND THEY CHANGED IGNITION BUT DID NOT FIX PROBLEM. NOW THEY WANT $500 TO FIX "SHIFTER". I THINK IT IS STILL KEY IGNITION. MADE COMPLAINT TO GM #[XXX]. CALLED GM TWICE 866 790-5700 FOR DECISION AND NO RESPONSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 73,590

Aug 27, 2014

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH AND POWER STEERING RECALLS. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT IN THE AMOUNT OF $ 730.22 FOR THE REPLACEMENT OF THE IGNITION SWITCH AND POWER STEERING. *JB

Aug 25, 2014 Crash

WHILE TRAVELING APPROXIMATELY 15 MPH TO MAKE A TURN, THE STEERING SUDDENLY STOPPED AND WAS UNABLE TO COMPLETE THE TURN. THE VEHICLE'S DRIVER SIDE FRONT TIRE STRUCK THE CURB AND WENT UP ON THE CURB. THIS RESULTING IN SERIOUS DAMAGE TO UNDERCARRIAGE. (AXLE BROKE). HAD KNOWLEDGE OF THE RECALL AND THE LOCAL DEALERSHIP HAS NOT HAD THE PARTS TO FIX THE STEERING/IGNITION. *TR

Mileage: 95,000

Aug 13, 2014

THE POWER STEERING WARNING LIGHT MAY OR MAY NOT HAVE COME ON THE FIRST TIME. BEING A CAUTIOUS DRIVER, I PULLED OVER ON A FAIRLY BUSY ROADWAY, AND BEGAN CALLING MY AAA NUMBER TO GETMY CAR TOWED. I DECIDED TO START THE CAR TO SEE IF WARNING LIGHTS WENT ON AND SLOWLY PROCEEDED FORWARD TO SEE IF THE STEERING RESUMED OPERATING, WHICH IT DID. I DROVE IT TO MY REPAIR SHOP AND THEY INVESTIGATED THE PROBLEM AND SAID I SHOULD TRY AND ENCOURAGE A RECALL. SO YOU CAN REALIZE THAT THIS PROBLEM HAS BEEN TIME CONSUMING AND HAS HAPPENNED TO ME ABOUT 5 MORE TIMES. MY FRIENDS WILL NOT RIDE IN MY CAR AND I GET PARANOID TO DRIVE IN THE CITY AND IT IS VERY NERVEWRACKING TO THINK YOU MAY NEED TO STOP IN HEAVY TRAFFIC AND HOPEFULLY NOT GET REARENDED! I FEEL PEOPLE THAT HAVE DEALT WITH THIS ISSUE DESERVE SOME SORT OF COMPENSATION . IT IS ALSO EMBARASSING TO HAVE TO BE SEEN IN THIS VEHICLE BECAUSE I CANNNOT AFFORD ANOTHER PRESENTLY AND REFUSE TO BURDEN SOMEONE ELSE WITH THIS VERY UNSAFE ISSUE BECAUSE I HAVE A CONSCIENCE. I FEEL I SHOULD BE ON A PRIORITY LIST??? *TR

Mileage: 99,000

Aug 12, 2014

I HAVE A 2004 ION WHILE DRIVING MY CAR I LOST POWER STEERING. THANKFULLY I WAS ABLE TO PULL OVER AND RESTART AND ONLY A FEW MILES FROM HOME. I ALWAYS HAVE MY DAUGHTER WITH ME AND SUPPOSE I AM NOT AS FORTUNATE NEXT TIME. SOMETHING NEEDS TO BE DONE TO COMPENSATE FOR THIS AND LESSEN THE DEATHS GM HAS CAUSED BY ALLOWING PROBLEMS THEY KNEW OF TO REMAIN UNFIXED. MY ION HAS A RECALL FOR POWER STEERING LOSS WHICH SAYS IT CAN HAPPEN AT ANY TIME OR SPEED. THIS IS VERY SCATTER. SO HERE I AM WITH A CAR I AM AFRAID TO PUT MYSELF.IN LET ALONE MY CHILD. I HAD AN IGNITION SWITCH RECALL WHICH WAS FIXED. I AM REQUESTING A LOANER CAR UNTIL THE PART IS READY TO FIX MINE. *TR

Mileage: 80,940

Jul 26, 2014

07/06/2014 - AS I WAS DRIVING IN A PARKING LOT, I, ALL OF A SUDDEN, HEARD THE WARNING SOUND AND NOTICED THAT MY STEERING WHEEL GOT STIFF MAKING IT MUCH MORE DIFFICULT TO STEER. I LOOKED AT MY DASHBOARD TO SEE "PWR STR" FLASHING ON MY DASHBOARD. I PULLED UP ON THE SIDE OF THE LOT, PARKING PERPENDICULAR TO THE LINES IN THE PARKING LOT AS IT WAS IMPOSSIBLE TO TURN INTO A PARKING SPACE WITH MY STEERING WHEEL PROBLEM. THIS POWER STEER ISSUE CAME UP AGAIN TODAY (07/26/2014) AS I WAS DRIVING HOME IN A FAIRLY BUSY STREET. I WAS ABLE TO PULL OVER ONTO THE SHOULDER THIS TIME. BUT THIS PROBLEM HAS HAPPENED TO ME 4-5 TIMES IN A SPAN OF 20 DAYS. *TR

Mileage: 100,000

Jul 15, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART TO PERFORM THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS

Jul 11, 2014

COMPLETE POWER STEERING FAILURE AT LOW SPEED. POWER STEERING DID NOT RETURN, AND CAR WAS MANUALLY STEERED DIRECTLY TO THE DEALERSHIP WHEREUPON THE DIAGNOSIS WAS THE POWER STEERING MODULE. *TR

Mileage: 99,980

Jul 7, 2014

S10 DIRECT REPLY- TO THE SECRETARY FROM CONSTITUENT RE EXPRESSING CONCERNS REGARDING GENERAL MOTORS RECALLS ON 2004 SATURN ION (RECALL NOS. 14063/14113 AND 14115. DATE OF PURCHASE DEC. 27, 2013). *SMD THE CONSUMER STATED ON JANUARY 10, 2014, THE VEHICLE WOULD NOT START. ROADSIDE SERVICE WAS CALLED, AND THEY CHARGED THE BATTERY. AS THE CONSUMER BEGAN BACKING OUT OF HER PARKING SPACE, SHE NOTICED THE VEHICLE SEEMED VERY STIFF; SHE DID NOT IMMEDIATELY NOTICE THE POWER STEERING SIGNAL AND CONTINUED TO MANEUVER THE VEHICLE. SHE DROVE TO THE DEALER, ABOUT A MILE AWAY WITH POWER STEERING. WHEN SHE ARRIVED, SHE MENTIONED THE POWER STEERING ISSUE AND THEY REPLACED THE BATTERY. A FUSE WAS REPLACED, WHICH CORRECTED THE ISSUE, BUT ONLY TEMPORARILY. THE CONSUMER STATED THE POWER STEERING AND IGNITION PROBLEM WERE RESOLVED. HOWEVER, WITHIN THE PAST TWO WEEKS, SHE ENCOUNTERED ANOTHER PROBLEM. THEY KEY BECAME STUCK IN THE IGNITION AND WOULD NOT RELEASE. WHEN THE KEY FINALLY RELEASED, THE VEHICLE WOULD NOT START, EVEN THOUGH THE INTERIOR LIGHTS WERE ON. UPDATED 11/19/14. *JB UPDATED 11/24/14. JB UPDATED 12/04/14*JB

Jul 2, 2014

LOST POWER STEERING AFTER POWER STEERING WARNING LIGHT CAME ON. THIS WAS 3RD INCIDENT IN 10 DAYS. TURNED OFF CAR, RESTARTED AND POWER STEERING RETURNED. THIS HAS HAPPENED WITHOUT WARNING 3 TIMES. LOSS OF POWER STEERING MAKES TURNING DIFFICULT. VERY SCARY. *TR

Mileage: 108,480

Jul 1, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Jun 30, 2014

WHILE DRIVING THE CAR THE POWER STEERING LIGHT CAME ON AND I HAD DIFFICULTY TURNING THE STEERING WHEEL. IT HAPPENED AGAIN ON JUNE 24, 2014. AFTER TURNING OFF THE IGNITION AFTER EACH INCIDENT THE POWER STEERING RETURNED. BOTH INCIDENTS WERE VERY SCARY. I BOUGHT THE CAR AND I'VE HAD THE CAR FOR 10-1/2 YEARS. THIS IS THE FIRST TIME THE POWER STEERING HAS FAILED. *TR

Mileage: 108,000

Jun 25, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10MPH, THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 102,300. THE VIN WAS NOT AVAILABLE.

Mileage: 102,300

Jun 20, 2014

TOOK MY SATURN IN YESTERDAY FOR THE RECALL ON THE IGNITION SWITCH-GOT A PHONE CALL FROM THE DEALER SAYING THAT THE HOUSING FOR THE SWITCH ALSO NEEDS REPLACING, BUT GM WILL NOT COVER IT AND I NEED TO PAY FOR THAT PART AND THE LABOR. THE SWITCH CAN NOT BE REPLACED UNLESS THIS HOUSING IS REPLACED, BUT NOW THEY WANT ME TO PAY FOR IT EVEN THOUGH THE RECALL SAYS THIS SHOULD BE AT NO COST TO ME. I CALLED GM AND THEY ARE SAYING THAT THE HOUSING IS NOT COVERED IN THE RECALL. ACCORDING TO THE RECALL INFORMATION, I SHOULD BE ABLE TO GET REIMBURSED FOR HAVING TO REPLACE THE SWITCH, BUT FIRST I HAD TO REPLACE IT AGAIN, WHICH IS WHAT I WAS TRYING TO DO. WHAT CAN I DO ABOUT THIS? IT DOES NOT MAKE SINCE TO ME. HAVE ME DO THE RECALL AND THEN ATTACH A CHARGE FOR IT BECAUSE YOU CAN NOT DO IT UNLESS YOU REPLACE SOMETHING ELSE. IS THE NOT A PROBLEM OF A "CAUSAL PART"? IF THIS NOT A PROBLEM FOR YOUR AGENCY, PLEASE REFER ME TO AN AGENCY THAT CAN HANDLE THIS. I AM CURRENTLY AWAITING MORE INFORMATION FROM THE GM DEALER, FREMONT CHEVROLET. AS OF NOW, THEY HAVE MY SATURN TORN APART AND ARE "THINKING" OF WHAT THEY CAN DO FOR ME. *TR

Mileage: 60,000

Jun 20, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, A CHIME SOUNDED AND FOLLOWED BY A COMPLETE LOSS OF POWER STEERING. THE WARNING INDICATOR ALSO ILLUMINATED DURING THE STEERING MALFUNCTION; HOWEVER, THE CONTACT CONTINUED TO DRIVE THE VEHICLE. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED THE VEHICLE OPERATED NORMALLY. THERE WAS A RELATED RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING) HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 8/19/14*CN THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. UPDATED 09/15/14

Mileage: 75,000

Jun 17, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING) AND STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 16, 2014

TL* THE CONTACT OWNS 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING OUT OF A PARING LOT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED TWICE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT ALSO STATED THAT WHEN CHANGING GEARS THE VEHICLE SHOOK AND RATTLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

Jun 9, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

Jun 2, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLES POWER STEERING FAILED AFTER TRYING TO REVERSE FROM A DRIVE WAY. THE VEHICLE WAS DIFFICULT TO STEER. THE POWER STEERING LIGHT ILLUMINATED ON THE DASH BOARD FOLLOWED BY A WARNING CHIME THROUGHOUT THE VEHICLE. THE VEHICLE WAS NOT DRIVEN SINCE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO REMEDY. THERE WAS NO DIAGNOSIS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 114,000 AND THE CURRENT MILEAGE WAS 114.000.

Mileage: 114,000

Jun 2, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLES POWER STEERING FAILED AFTER TRYING TO REVERSE FROM A DRIVE WAY. THE VEHICLE WAS DIFFICULT TO STEER. THE POWER STEERING LIGHT ILLUMINATED ON THE DASH BOARD FOLLOWED BY A WARNING CHIME THROUGHOUT THE VEHICLE. THE VEHICLE WAS NOT DRIVEN SINCE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO REMEDY. THERE WAS NO DIAGNOSIS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 114,000 AND THE CURRENT MILEAGE WAS 114.000.

Mileage: 114,000

Jun 2, 2014

TL * THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A LOUD NOISE WHENEVER SHE MADE A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPER MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 89,447. UPDATED 08/19/14*LJ THE CONSUMER STATED SHORTLY AFTER PICKING THE VEHICLE UP FROM THE DEALER, THEY KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE WOULD NOT TURN OFF ALL OF THE ELECTRICAL SWITCHES STARTED GOING HAYWIRE , ALONG WITH DIFFERENT WARNING SIGNS.. THE CONSUMER RETURNED TO THE DEALER, WHERE AN INSPECTION REVEALED THE SOLENOID WAS DAMAGED. A MONTH PRIOR, THE IGNITION SWITCH WAS REPLACED. ALSO, WHEN THE CONSUMERS SON ATTEMPTED TO USE THE JACK, TO CHANGE THE TIRE, THE JACK BENT AND THE VEHICLE ALMOST COLLAPSED ON HER SON'S FOOT. UPDATED 11/19/14 UPDATED 8/30/2017*CN

Mileage: 89,000

Jun 1, 2014

MY SATURN HAS HAD PROBLEMS WITH THE A/C UNIT THE DIAL HAS GOTTEN TO WERE IT WON'T WORK AND THE DEFROST DOESN'T WORK. IT HAS BEEN LIKE THAT FOR ABOUT 7 YRS. MY HAS CAR HAS CUT OFF ON ME TWICE. ONCE THIS YEAR AND LAST YEAR. NOW THE MOST RECENT ONE WAS ON APRIL 25 2014. IT WAS AROUND 3:30 PM. HERE IN RICHMOND VA IT WAS A REALLY BAD THUNDER AND LIGHTING STORM. I STARTED TO SMELL A BURNING SMELL, THE BRAKES WERE ACTING STRANGE I WAS ABLE TO STOP AT STOP LIGHT AND WHILE I WAS A RED LIGHT I HEARD A HIGH PITCHED BEEPING SOUND AND THE WARNING LIGHTS CAME ON. MY CAR WAS TOWED. AND THE HENRICO COUNTY BEAT AAA TO PULL IT TO ROYAL CHEVY. THE COPS HAD MY PLACED AT IMPOUND LOT. AND I FINALLY DID IT TOWED TO ROYAL CHEVY ON APRIL 26 2014. ROYAL CHEVY HAS AGREED TO PAY FOR MY RENTAL. I SAW ON THIS WEBSITE THERE ARE 10 RECALLS ON HERE AND GM HAS ONLY TOLD ME ABOUT 2 OF THE RECALLS NOT OF THE OTHER 8. *TR

Mileage: 9,000

May 27, 2014

MY CAR WAR JUST REPAIRED FOR THE RECALL IGNITION, HOWEVER, IT IS STILL NOT WORKING RIGHT. NOT ONLY THAT, BUT THE POWER STEERING IS GOING OFF AND ON. THE POWER STEERING WENT OFF TWICE ON MY WAY HOME AFTER I PICKED IT UP FROM THE DEALER, ALMOST CAUSING AN ACCIDENT. I HAD TO PULL TO THE SIDE OF THE ROAD TWICE. I CONTACTED THE DEALER, BUT THEY SHOW NOTHING ON THE POWER STEERING. THIS IS THE ONLY VEHICLE MY FAMILY HAS, AND I'M AFRAID TO DRIVE THE CAR. IT IS NOT SAFE! I HAVE HAD FILES OPEN SINCE 2008 ABOUT THE POWER STEERING, AND OTHER ISSUES. SATURN IS AWARE OF THE ISSUES. I HAVE HAD TO HAVE THE POWER STEERING REPLACED TWICE. *TR

May 20, 2014

I RECEIVED RECALLS BEGINNING IN APRIL 2014 REGARDING THE IGNITION SWITCH, THEN ONE REGARDING THE IGNITION CYLINDER. BOTH RECALLS HAVE CAUSED INJURY OR DEATH. I NOW UNDERSTAND THAT THERE IS ALSO A RECALL ON THE POWER STEERING. (3 OPEN RECALLS IN ALL) I CONTACTED MY LOCAL CHEVROLET DEALER AS INSTRUCTED ON APRIL 18TH AND HAVE BEEN BACK AND FORTH WITH BOTH THE DEALERSHIP AND SATURN CUSTOMER ASSISTANCE @ 800-553-6000. I WAS ISSUED A CASE# 71-1300074576 BUT MY FAMILY IS STILL DRIVING THE CAR. WE DON'T FEEL SAFE DRIVING THE CAR BUT WAS TOLD THAT THERE WAS NO ROOM TO LEAVE IT AT THE DEALERSHIP SO I HAVE TO WAIT UNTIL JUNE. THIS IS UNACCEPTABLE! I UNDERSTAND THAT A LOANER CAN BE PROVIDED. I WANT TO DROP THE CAR OFF SOMEWHERE AND PICK UP A SAFE VEHICLE FOR MY FAMILY TO DRIVE UNTIL THE REPAIRS CAN BE MADE. *TR

Mileage: 110,000

May 20, 2014

WHEN I START MY CAR I GET A MESSAGE THAT DAYS POWER STEERING SERVICE VEHICLE. THAT I LOOSE ALL DASH LIGHTS OCCASIONALLY RADIO AND AIR I DO NOT REGAIN POWER STEERING OR LIGHTS FOR ABOUT 5-10 MINUTES. I CAN HEAR A CHANGE IN THE ENGINE WHEN IT IS REGAINED. ONCE IT'S DONE I CAN DRIVE PERFECTLY NORMAL. MY CHECK ENGINE LIGHT IS ON AND OFF. WHEN I TURN MY CAR OFF THE LIGHTS ARE THERE DURING THE FIT AND OFF WHEN THE CAR IS ON. ALL THE CODES THROWN ARE ELECTRICAL. HELP! *TR

Mileage: 165,000

May 14, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE TRAVELING 40 MPH THE POWER STEERING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS UNKNOWN.

Mileage: 1,000

May 14, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE TRAVELING 40 MPH THE POWER STEERING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS UNKNOWN.

Mileage: 1,000

May 14, 2014

THIS HAS HAPPENED INTERMITTENTLY BEFORE, BUT THIS TIME I LOST THE POWER STEERING ROUNDING A BEND. TOOK IT TO MY MECHANIC AND I NEEDED THE ENTIRE THING REPLACED FOR 800.00, QUOTED 1200.00 AT A DEALER. I CALLED GM AND DESPITE THE GM WEBSITE STATING RECALL OF "SATURN ION ALL MODEL YEARS 2004-2007" FOR LOSS OF POWER STEERING POSTED ON 3/31/14, I WAS TOLD MINE WASN'T INCLUDED BECAUSE I HAVE A 2004 SATURN ION 2. WHAT DOES THAT MEAN? DOESN'T "ALL MODEL YEARS" PERTAIN TO THE ION 1, 2, AND 3????? *TR

Mileage: 86,000

May 12, 2014

WHILE PARKING POWER STEERING LOCKED UP. *TR

May 9, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL BECAME HARD TO TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE WAS 133,720.

Mileage: 128,000

May 1, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Apr 30, 2014

I WAS DRIVING ALONG AND SUDDENLY, THE POWER STEERING STOPPED WORKING. WAS IN THE PASSING LANE MOVING BACK INTO THE TRAVEL LANE WHEN WITHOUT WARNING THERE WAS NO POWER STEERING. NO ALARMS WENT OF WARNING ME SOMETHING WAS NOT WORKING PROPERLY. I WAS ABLE TO GET OFF THE HIGHWAY BUT HAD A HARDER TIME MAKING TURNS ON THE SIDE STREETS. I HAVE NEVER BEFORE HEARD OF THE PROBLEMS THAT ARE SUDDENLY AFFECTING MY CAR. *JS

Mileage: 223,100

Apr 30, 2014

HAVING TROUBLE WITH STEERING, SOMETIMES WANT STEER. IT IS PARKED FEAR OF DRIVING IT!! *JS

Apr 26, 2014

SHORTLY AFTER STARTING ON A VERY COLD WINTER DAY, AT LOW SPEED AND WITH THE BATTERY LIKELY LOW FROM STARTING THE CAR THE POWER STEERING WARNING CHIMED AND THE CAR BECAME VERY DIFFICULT TO CONTROL. THE PROBLEM HAS NOT RECURRED SINCE THEN (EVEN A FEW HOURS LATER WITH THE CAR WARMED UP AND BATTERY FULLY CHARGED), BUT THE TEMPERATURE HAS BEEN SIGNIFICANTLY HIGHER AND I REPLACED THE BATTERY WITH A BETTER ONE. THE BATTERY HAD TESTED GOOD AT THE LAST OIL CHANGE/SERVICE/INSPECTION, BUT WAS NEAR THE END OF ITS LIFE EXPECTANCY. *TR

Mileage: 110,000

Apr 24, 2014

I WAS DRIVING ON DRY ROADS DURING THE DAYTIME BELOW THE SPEED LIMIT, WHEN THE POWER STEERING LIGHT CAME ON. THE WHEEL LOCKED, AND I WAS UNABLE TO STEER THE CAR. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND BACK ON. IT RESTARTED WITHOUT INCIDENT. 3 YEARS LATER, THE SAME EVENT OCCURRED WITHOUT CAUSING AN ACCIDENT. *TR

Mileage: 65,000

Apr 22, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE TURNING AT APPROXIMATELY 15 MPH, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

Mileage: 135,000

Apr 20, 2014 Crash

ABOUT THREE YEARS AGO IS WHEN I HAD MY FIRST PROBLEM WITH SPEED ACCELERATION WITH MY SATURN. I LEFT WORK AND TURNED ON MY CAR AND STARTED TO DRIVE AN HOUR TO GO HOME ALL THE SUDDEN MY CAR BEGAN TO ACCELERATE AND I WASN'T PRESSING THE GAS. MY VEHICLE CONTINUED TO ACCELERATE AND I HAD TO KEEP MY FOOT ON THE BRAKE TO SLOW THE VEHICLE DOWN AND IT WAS STILL ACCELERATING. I HAD TO PULL OVER ON THE SIDE OF THE ROAD AND POP MY CAR INTO NEUTRAL GOING APPROXIMATELY 70MPH. I SOMEHOW MANAGED TO GET HOME BUT MY CAR CONTINUED TO ACCELERATE WITHOUT ME PRESSING ON THE GAS. WHEN I WOULD TURN THE VEHICLE ON WHILE IT WAS STILL IN PARK THE RPM'S WOULD GO CRAZY AS IF I HAD MY FOOT ON THE GAS PEDAL. I IMMEDIATELY CONTACTED MY AUTO SHOP WHO INDICATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH MY VEHICLE. I HAVE HAD SEVERAL INCIDENTS SINCE THEN AND ENDED UP CRASHING EARLIER THIS YEAR. MY VEHICLE SPED UP ON A SNOWY ROAD AND I LOST COMPLETE STEERING FOR MY VEHICLE, I NEARLY ROLLED MY CAR AND CRASHED HEAD ON INTO A SNOW BANK. MY AIR BAGS NEVER DEPLOYED, AFTER I CONTACTED MY INSURANCE COMPANY THEY WERE SURPRISED WITH THE AMOUNT OF FRONT END DAMAGE I HAD ON MY VEHICLE THAT MY AIRBAGS SHOULD HAVE DEPLOYED BUT THEY DID NOT. I KNOW OTHERS ARE HAVING THE SAME ISSUES WITH THE VEHICLE ACCELERATING WITH NO APPLICATION OF THE GAS PETAL AND THE BRAKE PEDAL DOES LITTLE OR NOTHING TO STOP OR SLOW THE VEHICLE DOWN. *TR

Mileage: 140,000

Apr 17, 2014 Crash

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES, AIR BAG MALFUNCTION AND SEVERAL OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED HER DAUGHTER WAS INVOLVED IN 3 ACCIDENTS. HER DAUGHTER LOST POWER AND THE VEHICLE STALLED. WHEN HER DAUGHTER HIT THE OTHER VEHICLE, THE AIR BAGS DID NOT DEPLOY. HER DAUGHTER WAS INJURED. ALSO, THE CONSUMER HAD DIFFICULTY STEERING THE VEHICLE. *JB

Apr 5, 2014 Crash

WHILE DRIVING MY CAR ON MULTIPLE OCCASIONS I HAVE LOST THE ABILITY TO CONTROL THE STEERING WHEEL. ALSO, I HAVE EXPERIENCED MY CAR TURNING OFF WHILE DRIVING WHICH THANKFULLY HAS A RECALL ON IT BUT I WANT THE POWER STEERING TO BE RECALLED AS WELL BECAUSE IT HAS CAUSED AN ACCIDENT AND MULTIPLE NEAR MISSES. *TR

Mileage: 46,780

Apr 3, 2014 Crash

MY HUSBAND WAS DRIVING OUR 2004 SATURN ION DOWN A HILL AND THE POWER STEERING WENT OUT ON THE CAR. HE COULD NOT STOP AND HAD EXTREME DIFFICULT STEERING THE VEHICLE. WE CRASHED INTO A TELEPHONE POLE. I FRACTURED MY C-2 AND MY SHOULDER AND ALSO DISLOCATED MY SHOULDER. *TR

Apr 1, 2014

WHILE DRIVING MY SATURN ION 2004 MY POWER STEERING KEPT TURNING OFF PERIODICALLY, MY CAR IS STANDARD SO I ACTUALLY TURNED OFF THE CAR WHILE DRIVING PRESSING MY CLUTCH IN AND RESTARTED MY CAR. I DROVE LIKE THIS FOR ABOUT 5 MILES. I TOOK MY CAR TO THE DEALERSHIP WHERE I WAS TOLD THAT DUE TO THE FACT I WAS OVER 150000 MILES IT VOIDED MY WARRANTY FOR THE DEFECT TO MY STEERING MOTOR. I SPENT OVER 500 DOLLARS TO REPAIR MY VEHICLE, NOW KNOWING THAT IT WAS AN EXISTING DEFECT KNOWN BY THE MANUFACTURER. *TR

Mileage: 150,000

Mar 31, 2014

POWER STEERING TEMPORARILY LOCKED IN RIGHT TURN POSITION, DURING RIGHT HAND TURN, BUT WAS ABLE TO FORCE BACK IN TIME BEFORE HITTING OTHER CAR. STEERING IS STILL ACTING UP DURING NORMAL DRIVING CONDITIONS (ESPECIALLY COLD), WHEN TRYING TO RETURN WHEEL BACK TO STRAIGHT POSITION, WHEEL TIGHTENS UP AND NEEDS TO BE FORCED BACK. *TR

Mileage: 117,065

Mar 30, 2014

THE POWER STEERING ASSIST SUDDENLY FAILED WHILE DRIVING THE VEHICLE, MAKING THE EFFORT OF STEERING THE VEHICLE INCREASE GREATLY. UPON TURNING THE VEHICLE OFF, THE PROBLEM TEMPORARILY WENT AWAY, BUT HAS CONTINUED TO HAPPEN AT AN EVER-INCREASING FREQUENCY UNTIL THIS DATE. FOR THE PAST YEAR, THE POWER STEERING HAS FAILED WITHIN DRIVING THE FIRST 200 FEET EVERY SINGLE TIME I HAVE OPERATED THE VEHICLE. I KNOW THIS HAS BEEN A COMMON OCCURRENCE WITH SATURN IONS AND RELATED GM VEHICLES, CAUSING SEVERAL ACCIDENTS, AND THAT GM IS WELL AWARE OF THE ISSUE. I BELIEVE A RECALL IS IN ORDER DUE TO THE EXTREME PHYSICAL EXERTION REQUIRED TO STEER THESE VEHICLES AFTER THE POWER STEERING ASSIST FAILS.

Mileage: 38,000

Mar 25, 2014

AS I WAS DRIVING ON A STRAIGHT-AWAY, ALL OF THE SUDDEN I HEARD 3 DINGS IN MY CAR - SO I CHECKED THE DASHBOARD (I WAS EXPECTING TO SEE FUEL OR MAYBE OIL LIFE), IT READ PWR STR. THEN I NOTICED THAT IT WAS EXTREMELY DIFFICULT TO STEER MY CAR...I HAD LOST MY POWER STEERING COMPLETELY. THE AMOUNT OF STRENGTH IT TOOK JUST TO TURN THE WHEEL WAS IMMENSE. THIS TOOK MORE EFFORT THAN DRIVING AN OLDER CAR THAT DOES NOT HAVE POWER STEERING. LUCKILY, I WAS JUST ARRIVING AT MY DESTINATION. ALSO LUCKILY, THE ISSUE GOES AWAY ONCE I TURN THE CAR OFF AND RE-START IT. THIS HAS HAPPENED 3 TIMES SINCE THE FIRST TIME - ONCE WHILE ON A HIGHWAY, ONCE WHILE PARKING MY CAR, AND ANOTHER WHILE DRIVING THROUGH TOWN. *TR

Mar 24, 2014

THE CAR WOULD NOT TURN OVER, I CALLED ROAD SIDE IN HOPES THAT THE BATTERY JUST NEEDED A JUMP, BUT WHEN THEY ARRIVED I FOUND OUT THAT THE CAR WAS NOT TURNING OVER BECAUSE OF ANOTHER REASON. MY FRIENDS CAME OVER AND WE POPPED THE CLUTCH AND DROVE IT TO A CAR REPAIR SHOP TO HAVE THEM TAKE A LOOK, I WAS THINKING EITHER THE STARTER OR THE ALTERNATOR. HE CALLED ME LAST NIGHT TO TELL ME TO CONTACT GM ABOUT THE RECALL ON THE IGNITION. THE IGNITION IS BAD AND WILL NOT TURN THE CAR OVER. *TR

Mileage: 201,755

Mar 22, 2014

POWER STEERING SHUTS OFF WITHOUT WARNING. ONCE IT HAPPENS YOU CANNOT TURN THE VEHICLE. MUST POWER DOWN THE CAR AND TURN IT BACK ON TO GET THE POWER STEERING TO WORK. IT CAN HAPPEN 2-3 TIMES IN A 5 MILES STRETCH, INCONSISTENT. WARNING - HAPPENS WHEN TURNING THE VEHICLE - I ALMOST CRASHED. HAD TO STOP AUTO IN THE MIDDLE OF A BUSY INTERSECTION - VERY DANGEROUS. *TR

Mileage: 125,000

Mar 21, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE HAD MULTIPLE FAILURES. THE STEERING WAS ROUGH AND THE TRANSMISSION WAS CAUSING THE VEHICLE TO MAKE LOUD NOISES WHEN THE WHEELS WERE TURNED LEFT OR RIGHT. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE DEALER STATED THAT THE PARTS WOULD BECOME AVAILABLE MID APRIL. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. AN AUTHORIZED DEALER WILL INSPECT THE TRANSMISSION AND STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 175. THE MILEAGE OF 175 WAS REAFFIRMED BY THE CONTACT. UPDATED 05/28/14 MA THE CONSUMER STATED THE VEHICLE BEGAN HAVING ISSUES 2 WEEKS AFTER IT WAS PURCHASED. THE VEHICLE WOULDNT START, IT HAD HIGH IDLING PROBLEMS, AND MOST RECENTLY THE STEERING COLUMN FAILURE. THE BATTERY AND THROTTLE WERE BOTH REPLACED. UPDATED 05/29/2014* JS

Mileage: 175

Mar 20, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

Mar 20, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN UNEXPECTED LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE CONTACT CONTINUED TO DRIVE WITH FORCE BEING APPLIED TO THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

Mileage: 49,000

Mar 19, 2014

AS I WAS DRIVING HOME ON THE FREEWAY ON A CLEAR DAY. I NOTICED THAT THE STEERING WHEEL WAS HARD TO TURN WHEN I TRY TO CHANGE LANE. I THEN DECIDED TO PULL OVER AT THE FIRST EXIT. WHEN I SLOWED THE VEHICLE DOWN, IT WAS CLEAR THAT I HAD NO POWER STEERING. THERE WAS NO WARNING ON THE DASH CONSOLE AND NO AUDIO ALARM. FINALLY, I TURNED OFF THE ENGINE AND RESTARTED THE CAR. THE POWER STEERING CAME BACK AND I MANAGED TO DRIVE THE CAR HOME. *TR

Mileage: 169,000

Mar 16, 2014

WE WERE DRIVING ON THE HIGHWAY AT 70MPH WHEN THE CAR STALLED OUT AND WE LOST POWER STEERING ABILITY. WE STARTED THE CAR AGAIN WHILE IT WAS IN MOTION AND IT CAUGHT BUT IT HAPPENED AGAIN A FEW MORE MILES DOWN THE ROAD. SINCE OUR SATURN DEALERSHIP WAS NO LONGER IN BUSINESS, WE HAD A TRUSTED MECHANIC TAKE CARE OF IT NOT KNOWING THERE WERE ISSUES. I RESEARCHED THREE RECALL NOTIFICATIONS FROM SATURN. ONE INVOLVED THE LEFT TURN SIGNAL WHICH WE HAD TO HAVE FIXED TWICE WITH A HARNESS AND BULB REPLACEMENT IN ON 2/5/05 AND AGAIN ON 10/24/05. ANOTHER WAS A FAULTY IGNITION SWITCH REPLACEMENT ALSO ON 10/24/05. AND THEN THE THIRD WAS THE FAULTY ELECTRIC POWER STEERING WHICH AS YOU KNOW WE HAD REPAIRED ON 10/4/12. I CONTACTED GM ABOUT A REIMBURSEMENT AND THEY SAID NO BECAUSE WE WERE PAST 10 YEARS OR 100,000 MILES, AND THAT THE REIMBURSEMENT FORM MUST BE RECEIVED BY 8/31/11. MY QUESTION TO GM IS, HOW CAN YOU PUT A LIMIT ON SOMETHING THAT WAS FAULTY FROM THE BEGINNING? THE NEW IGNITION AND INJECTORS IN MARCH 2010 ($758.94) AND THE NEW STARTER IN AUGUST 2011 ($324) AFTER HAVING RELATED PROBLEMS/REPAIRS DUE TO THE RECALL IN OCT 2005 SHOW THAT SOMETHING JUST WASN'T RIGHT IN THE MANUFACTURING OF THIS MODEL. AND THE POWER STEERING MOTOR REPLACEMENT ($177) IN OCT 2012 SHOULD ALSO BE REIMBURSED BECAUSE GM ALREADY ADMITTED IT WAS A PROBLEM WITH THE MODEL YEAR SO REGARDLESS OF WHETHER WE HAD 10,000 MILES OR 160,000 MILES, IT WAS FAULTY. NOW WE LEARN THAT THEY KNEW THESE WERE PROBLEMS ALL ALONG AND DID NOT TAKE OWNERSHIP OF THEM. WHAT REALLY BOTHERS ME IS THAT I INQUIRED ABOUT ALL OF THIS WITH THEM IN DECEMBER 2012 - THIS IS SUPPOSED TO BE "A NEW GM" DIFFERENT FROM THE COMPANY BACK IN 2001? IF THEY WERE DIFFERENT WHY DID THEY REFUSE TO REIMBURSE ME THE $2,177 WE SPENT IN REPAIRS, OR ADMIT THAT THERE WAS A RECALL? IS IT BECAUSE WE DID NOT DIE IN AN ACCIDENT? *TR

Mileage: 104,000

Mar 15, 2014

WHILE DRIVING THIS 04 SATURN ION I LOST POWER STEERING WHILE GOING AROUND A CURVE. I ALMOST HIT THE GUARD RAIL. IF THE CAR IS SHUT OFF THEN RESTARTED THE PROBLEM GOES AWAY UNTIL IT HAPPENS AGAIN. WHEN THIS HAPPENS THE "POWER STEERING" WARNING LIGHT APPEARS ON THE DASH. SOME TIMES THIS CAN HAPPEN SEVERAL TIMES A DAY AND THERE ARE TIMES WHEN IT DOES NOT HAPPEN FOR WEEKS. IT CAN HAPPEN IN ANY WEATHER OR TEMP. IT KIND OF TAKES YOU BY SURPRISE, ONE SECOND ITS WORKING FINE THEN ALL OF A SUDDEN THE POWER STEERING IS GONE. *TR

Mileage: 89,000

Mar 13, 2014

TL- THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WILL NOT START UPON PLACING THE KEY IN THE IGNITION. THE VEHICLE MAKES A CLICKING NOISE, THE SERVICE ENGINE SOON LIGHT ILLUMINATES AND THE VEHICLE SHUTS OFF. THE CONTACT HAS TO WAIT A MOMENT TO RESTART THE VEHICLE. THE VEHICLE ALSO STALLS WITHOUT WARNING ON MULTIPLE OCCASIONS. THE VEHICLE WAS DIAGNOSED BY AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC MULTIPLE TIMES AND THE FAILURES STILL RECURR. THE DIAGNOSIS WAS TO REPLACE THE POWER STEERING MAGNETS AND REPLACE THE POWER PACK. THE REPAIRS WERE MADE AND THE VEHICLE IS STILL NOT SAFE TO DRIVE. THE POWER STEERING SHORTS OUT AT RANDOM. THE INSTRUMENT PANEL SHOWS AN ERROR LIGHT FOR THE POWER STEERING. AFTER THE VEHICLE WAS REPAIRED MULTIPLE TIMES THE FAILURES STILL RECURR. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANICS AND AUTHORIZED DEALERS. THE POWER STEERING FAILURE WAS NOT ABLE TO BE DIAGNOSED. THE CONTACT WAS ALSO INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLEWOULD RECEIVE THE RECALLED REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50000 AND THE CURRENT MILEAGE WAS 63000. DYD

Mileage: 50,000

Mar 10, 2014 Crash

AS I WAS COMING UP TO A TRAFFIC CIRCLE, MY GEARS LOCKED UP AND POWER STEERING WENT OUT, RESULTING IN A CRASH INTO THE TRAFFIC CIRCLE MEDIAN, TOTALING THE FRONT OF MY VEHICLE. VEHICLE IS STILL IN THE SHOP AWAITING MAINTENANCE. *TR

Mileage: 137,000

Mar 7, 2014

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MOVE AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 50,000. *TR

Mileage: 3,000

Jan 9, 2014

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO ELECTRONIC POWER STEERING FAILURE. *SMD THE CONSUMER STATED SHE FIRST STARTED HAVING FRONT SUSPENSION PROBLEMS, WHICH THE DEALER FIXED FREE OF CHARGE. THE EXHAUST WAS LEAKING AND SHE PAID TO HAVE IT REPLACED, ALONG WITH THE CATALYTIC CONVERTER. ALSO, THE HORN STOPPED WORKING. THE CONSUMER RECEIVED A LETTER IN JULY 2012, FROM GM STATING THE WARRANTY WAS BEING EXTENDED BECAUSE THE ELECTRIC POWER STEERING COULD FAIL. ON DECEMBER 16, 2013, THE POWER STEERING FAILED, AS THE CONSUMER WAS LEAVING A PARKING LOT. SHE HAD TO USE EXTRA FORCE TO TURN THE STEERING WHEEL. AFTER A COUPLE OF MINUTES, IT WAS BACK TO NORMAL. A TEST REVEALED, THERE WAS INDEED A FAILURE. WHEN THE CONSUMER CALLED GM, SHE WAS INFORMED THE EXTENDED WARRANTY HAD EXPIRED ON 11/28/13 THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 02/5/14

Dec 31, 2013

I WAS DRIVING INTO PARKING LOT AND ELECTRIC POWER STEERING WARNING WITH ALARM CAME ON THE READOUT ON THE DASH. AT THAT TIME IT HAD BECOME NEARLY IMPOSSIBLE TO TURN THE STEERING WHEEL IN ANY DIRECTION. IF ANYONE HAD BEEN CLOSE ENOUGH TO ME THERE WOULD HAVE BEEN A COLLISION. I TURNED THE IGNITION OFF AND THEN ON AGAIN AND THE ELECTRIC STEERING RETURNED. I AM THE ORIGINAL OWNER OF THE VEHICLE AND THIS INCIDENT PUT ME IN A PANIC MODE BECAUSE I AM PHYSICALLY DISABLED WITH DISABILITIES THAT AFFECT MY ARMS AND LEGS. TRYING TO TURN THE STEERING WHEEL WHEN THE ELECTRIC STEERING FAILED CAUSED ME GREAT PAIN. I FEAR THAT IF THIS HAPPENS AGAIN THERE COULD BE A SERIOUS ACCIDENT WITH OTHER VEHICLES OR EVEN SERIOUS INJURIES TO PEDESTRIANS. THERE WAS NO WAY I COULD CONTROL THAT VEHICLE WITHOUT A FULLY FUNCTIONAL ELECTRIC STEERING. I CONSIDER MYSELF LUCKY THAT THE VEHICLE WAS GOING AT A VERY SLOW RATE OF SPEED AND NOT ON THE ROADWAY WHEN THIS HAPPENED. *TR

Mileage: 62,720

Dec 17, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE STEERING WHEEL FAILED TO MOVE AND THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE WITHOUT THE POWER STEERING ASSIST FUNCTION. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER A RECALL ISSUED BY THE MANUFACTURER RELATED TO THE POWER STEERING COMPONENT. THE MALFUNCTION RECURRED AND THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

Mileage: 120,000

Dec 2, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE REVERSING AND SPORADICALLY WHEN DRIVING. THE STEERING WHEEL HAD TO BE TURNED WITH FORCE. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

Nov 26, 2013

APPROACHING CURVE IN ROAD WHEN STEERING WHEEL WOULD NOT TURN TO THE RIGHT. IT FELT COMPLETELY LOCKED, NOT JUST LOSS OF POWER STEERING, TO ME. I WAS ABLE TO STOP ON THE SHOULDER ON THE OTHER SIDE OF THE ROAD (FACING THE WRONG WAY) AND AFTER A FEW MINUTES, THE STEERING WORKED NORMALLY AGAIN. SINCE THAT TIME, IT HAS COME AND GONE A FEW TIMES, SOMETIMES WHEN I START THE CAR, IT FEELS LIKE THE MECHANICAL STEERING LOCK IS STILL ENGAGED, BUT AFTER SHAKING AND WIGGLING FOR A FEW MINUTES, IT USUALLY BEGINS TO WORK. SOMETIMES I CAN TURN ONE WAY, BUT NOT THE OTHER. IT SEEMS TO BE RANDOM WHETHER IT FAILS TO THE LEFT OR RIGHT. THERE IS POSSIBLE CORRELATION TO LOW TEMPERATURES, BUT I DO NOT HAVE ENOUGH DATA TO BE CERTAIN OF THIS YET. *TR

Mileage: 168,000

Oct 30, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL SEIZED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE CONTACT MENTIONED THAT THE FAILURE WOULD RECUR SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 70,000.

Mileage: 68,000

Oct 27, 2013

WHEN SLOWING TO PARK MY CAR THE POWER STEERING WENT OUT. I COULD NOT OPERATE THE STEERING WHEEL AT ALL. DRIVING IT WOULD BE UNSAFE. I SHUT OFF THE CAR AND TURNED IT BACK ON. I DID THIS TWICE BEFORE THE STEERING WOULD WORK AGAIN. THIS HAS HAPPENED TWICE NOW, THE DATE LISTED ABOVE AND AGAIN SATURDAY 10-26-2013. I LOOKED UP ON THE INTERNET FOR ANY REPORTED PROBLEMS ON SATURN ION STEERING. I FOUND THAT THERE IS A REPORTED PROBLEM AND NHTSA HAS MOVED THEIR INVESTIGATION TO AN ENGINEERING ANALYSIS AS OF OCTOBER 2011. PLEASE ADVISE IF THERE IS GOING TO BE A RECALL ON THIS PART, OR IF A RECALL HAS ALREADY BEEN ISSUED. IT IS OBVIOUSLY NOT AN ISOLATED PROBLEM. I APPRECIATE ANY HELP AND INFORMATION YOU CAN PROVIDE ME ON THIS. *TR

Mileage: 92,463

Oct 23, 2013

I WAS DRIVING APPROXIMATELY 10MPH ON A RESIDENTIAL STREET WHEN SUDDENLY MY POWER STEERING LIGHT CAME ON JUST AS I WAS ATTEMPTING A TURN. AT THAT VERY MOMENT THE STEERING WHEEL LOCKED UP AND MADE IT IMPOSSIBLE TO TURN. I THEN PULLED OVER AND TURNED THE CAR OFF. I WAITED FOR ABOUT 5 MINUTES AND THEN RESTARTED THE CAR, IT WAS WORKING AGAIN BUT THEN 10 MINUTES LATER THE LIGHT CAME ON AGAIN. THIS IS BECOMING A HASSLE. I HAVE TWO SMALL CHILDREN AND I AM NOT GOING TO RISK THEIR LIVES FOR SOME FAULTY CAR MOTOR. SO THIS IS TO THE CAR MANUFACTURES, COULD YOU PLEASE FIX THIS PROBLEM BEFORE IT REALLY HURTS SOMEONE. *TR

Mileage: 205,126

Oct 17, 2013

FIRST INCIDENT OF LOSS OF POWER STEERING OCCURRED IN SNOWY CONDITIONS AT ABOUT 45MPH ON THE HIGHWAY. HEARD CHIME TO ALERT ME TO LOSS OF POWER STEERING. STEERING COLUMN COMPLETELY LOCKED UP, SAFELY MADE IT TO THE SIDE OF THE HIGHWAY AND WHEN I RESTARTED THE VEHICLE POWER STEERING HAD RETURNED AND DASHBOARD ALERT HAS GONE AWAY. NO FURTHER ISSUES WITH POWER STEERING UNTIL 9/15 GOING ABOUT 15 MPH ON AN INCLINE; AGAIN CHIME AND ALERT FOR NO POWER STEERING, STEERING COLUMN LOCKED UP. POWER STEERING REGAINED UPON RESTART. SINCE 9/15 POWER STEERING LOSS OCCURRING AT VARIABLE SPEEDS AND CONDITIONS AND ON A MORE FREQUENT BASIS. TOOK VEHICLE TO TECHNICIAN WHO CHECKED FLUID, FLOAT, ALL CONNECTIONS AND HOSES AND RELAYED THAT A LIKELY CAUSE MIGHT BE A ELECTRIC PUMP OR ELECTRIC PUMP MODULE TO CHECK WITH THE DEALER ABOUT POSSIBLE RECALLS. FULL VEHICLE INSPECTION AND TUNE UP WITH NO SOLUTION. POWER STEERING PROBLEM PERSISTS. ALL COMMUNICATION WITH SATURN HAS BEEN UNHELPFUL, THEY FULLY DENY ANY DEFECTS. SATURN KEEPS TELLING ME THAT NO RECALL FOR MY VIN HAS BEEN ISSUED AND NO ASSISTANCE IS AVAILABLE FROM SATURN FOR THE ISSUES I AM EXPERIENCING. *TR

Mileage: 154,000

Oct 15, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED TO OPERATE INTERMITTENTLY AND THE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

Oct 2, 2013

DRIVING ON THE FREEWAY, AT APPROXIMATELY 65 MPH, WHEN A CHIME WENT OFF. STEERING IMMEDIATELY BECAME DIFFICULT AND I NOTICED THAT THE POWER STEERING INDICATOR LIGHT WAS ON. I EXITED THE FREEWAY CAREFULLY AND PULLED OVER, TURNED OFF THE CAR, THEN RESTARTED IT AND THE POWER STEERING CAME BACK ON. SINCE THIS INITIAL INCIDENT THE PROBLEM HAS BECOME MORE FREQUENT. I AM UNABLE TO SAFELY DRIVE THE CAR AND HAVE BEEN TOLD IT WILL COST OVER $1,000.00 TO REPLACE A POWER STEERING MOTOR IN THE STEERING COLUMN. ALSO I HAVE DISCOVERED THIS TO BE A FREQUENT ISSUE FOR THIS MODEL VEHICLE. WITH THE DANGER INVOLVED SHOULDN'T A RECALL BE IN ORDER? *TR

Mileage: 122,000

Oct 1, 2013

MY POWER STEERING HAS SHUT DOWN. *TR

Mileage: 150,000

Sep 24, 2013

ODOMETER DINGS AND DISPLAYS POWER STEERING WARNING; POWER STEERING FAILS. TURNING THE CAR OFF AND BACK ON CORRECTS THIS, UNTIL IT HAPPENS AGAIN (TYPICALLY AFTER THE CAR HAS BEEN RUNNING ABOUT 10 SECONDS). THIS IS A KNOWN ISSUE, AND SATURN EXTENDED WARRANTY COVERAGE TO UNDER 100,000 MILES. MY CAR DID NOT START DOING THIS UNTIL AFTER 100,000 MILES. STEERING IS A SAFETY ISSUE. THIS SHOULD BE A RECALL. *JS

Mileage: 100,000

Sep 23, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION II. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL COULD NOT BE TURNED IN EITHER DIRECTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.

Mileage: 107,000

Sep 16, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MOVE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT HAD HER BROTHER DIAGNOSE THE FAILURE, WHO INFORMED HER THAT THE POWER STEERING MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 126,924.

Mileage: 126,924

Sep 3, 2013

TL-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THE STEERING WHEEL FAILED WITHOUT WARNING, WHILE SHE DROVE AT 40MPH. THE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE STEERING WHEEL HAD TO BE TURNED. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION; THE POWER STEERING PUMP WAS REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MECHANIC ADVISED THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 205,485. LI

Mileage: 100,000

Sep 3, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE ENGINE WAS TURNED OFF AND RESTARTED, AND THE VEHICLE WAS ABLE TO OPERATE NORMALLY FOR A BRIEF PERIOD BUT HAS RECURRED SINCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.

Mileage: 4,700

Aug 19, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRIC STEERING MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS RETURNED TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED WITHIN A WEEK AND THE DEALER THEN REPLACED THE ELECTRIC STEERING MOTOR BUT TO NO AVAIL. THE VEHICLE HAD NOT BEEN FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,568.

Mileage: 91,568

Aug 14, 2013

TL-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS ABLE TO OPERATE NORMALLY FOR A BRIEF PERIOD AND THEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,700. JS

Mileage: 88,700

Aug 5, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, AN UNKNOWN WARNING CHIME WOULD SOUND AS THE POWER STEERING SYSTEM WOULD MALFUNCTION. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. ONCE THE CONTACT RESTARTED THE VEHICLE THE POWER STEERING SYSTEM WORKED PROPERLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE ISSUE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS 79,852. PROBLEM FIXED. UPDATED 08/22/13*LJ THE CONSUMER STATED THE PROBLEM WAS VERIFIED AND FIXED. UPDATED 09/24/13

Mileage: 79,852

Jul 27, 2013

WHILE DRIVING ON THE INTERSTATE TO MY JOB, THE POWER STEERING BECAME STIFF AND DIFFICULT TO TURN. THE POWER STEERING LIGHT CAME ON THE DASH. THERE WERE NO PREVIOUS INDICATIONS OF A PROBLEM UNTIL THE PROBLEM HAPPENED. AFTER MAKING IT TO WORK WHERE THE CAR SAT FOR SEVERAL HOURS, UPON CRANKING THE CAR UP THE POWER STEERING SEEMED TO BE WORKING FINE. AFTER DRIVING APPROXIMATELY 5 MILES, THE STEERING WENT OUT AGAIN AND THE STEERING INDICATOR LIGHT WAS BACK ON THE DASH. THE CAR WAS DRIVEN TO A MECHANIC SHOP ON THE WAY HOME TO HAVE THE PROBLEM CHECKED AND AFTER THE CAR WAS TURNED OFF AND CRANKED AGAIN THE POWER STEERING SEEMED TO BE WORKING ONCE AGAIN. THE MECHANIC COULD NOT INVESTIGATE OR WORK ON THAT MAKE & MODEL CAR WITH AN ELECTRONIC STEERING SYSTEM AND REFERRED ME TO THE DEALERSHIP. ATTEMPTS TO CONTACT THE DEALERSHIP HAVE NOT BEEN MADE YET. *TR

Mileage: 89,787

Jul 26, 2013

THIS IS WHAT HAPPENED TO ME, WITHOUT WARNING OR PRIOR INCIDENT; WHILE ON MY WAY TO WORK, DRIVING ON A FREEWAY ABOUT 55-60MPH, I NOTICE A "PWR STR" WARNING LIGHT COME ON MY DASH. SINCE I AM DRIVING STRAIGHT AHEAD, I NOTICE NO CHANGE. AS SOON AS I ATTEMPT TO CHANGE LANES TO GET OFF THE FREEWAY, I REALIZE THAT I CAN BARELY STEER THE CAR AND THAT MY POWER STEERING HAS COMPLETELY FAILED. THERE IS NO SHOULDER ON THIS FREEWAY, SO IT IS SAFEST TO GET OFF THE FREEWAY. MAKING THE RIGHT TURN OFF THE FREEWAY IS NEARLY IMPOSSIBLE AND TAKES ALL OF MY STRENGTH JUST TO TURN THE WHEEL. THIS WAS EXTREMELY SCARY AND PUT ME IN A VERY UNSAFE SITUATION. LUCKILY, THIS DID NOT CAUSE AN ACCIDENT AND NOBODY WAS HURT. THERE WAS NOT A LOT OF TRAFFIC AT THE TIME, AND ONCE OFF THE FREEWAY, I COULD QUICKLY AND SAFELY COME TO A PLACE WHERE I COULD PULL OVER AND PARK. AFTER READING THE NUMBER OF COMPLAINTS FOR THIS EXACT SIMILAR PROBLEM, I AM AMAZED THAT NO RECALL HAS BEEN ISSUED TO DATE. THIS IS SOMETHING THAT COULD POTENTIALLY INJURE OR KILL SOMEONE BY WAY OF AN ACCIDENT... THIS IS JUST AN ACCIDENT WAITING TO HAPPEN. *TR

Mileage: 70,000

Jul 22, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT AFTER TURNING THE ENGINE ON, THE POWER STEERING FAILED AND THE STEERING WHEEL TIGHTENED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

Jun 5, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT SHE HAD TO ADD ADDITIONAL EFFORT IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE CONTACT WAS NOT PROVIDED WITH A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

May 31, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. *TR

Mileage: 124,000

May 8, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING SYSTEM MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE WAS POWERED OFF AND RESTARTED. THE VEHICLE AND THE POWER STEERING SYSTEM THEN FUNCTIONED PROPERLY. THE CONTACT DID NOT CALL THE MANUFACTURER OR TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS 128,000.

Mileage: 128,000

May 1, 2013

I WAS TOLD THERE IS A RECALL HOWEVER BECAUSE I NEVER GOT A LETTER OR HAD PRIOR PROBLEMS THEY WILL NOT REPAIR IT MILEAGE 159 RECALL IS RECALL I DISAGREE WAS I SUPPOSE TO WAIT TO HAVE AN ACCIDENT BEFORE NOTIFYING ME. I LOVE MY SATURN AND ITS ASHAMED THAT GM WON'T TAKE RESPONSIBILITY SATURN WAS A FANTASTIC BRAND. *TR

Mileage: 159

Apr 25, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AS THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC HOWEVER, THE CONTACT WAS NOT MADE AWARE OF THE REPAIRS NEEDED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 127,552. *TR

Mileage: 127,552

Apr 16, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 131,000. *TR

Mileage: 131,000

Apr 10, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AS THE POWER STEERING FAILED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. THE CURRENT MILEAGE WAS 113,000.

Mileage: 112,000

Feb 20, 2013

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE STEERING WHEEL WAS ENGAGED HOWEVER, THE VEHICLE WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE OR REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 174,000.

Mileage: 174,000

Feb 4, 2013

I WAS DRIVING ON THE INTERSTATE AT 65 MPH AND THE POWER STEERING LIGHT CAME ON AND THE STEERING WHEEL CLICKED AND BECAME STIFF. THERE WAS NO PRIOR INDICATION THAT ANYTHING WAS WRONG. I COULD NO LONGER TURN RIGHT AND LEFT TURNS WERE ALMOST IMPOSSIBLE. THE BRAKES STARTED HAVING TROUBLE AS WELL. I ALMOST GOT IN ACCIDENT BECAUSE THE RIGHT SIDE WAS NOT WORKING. THEN WHEN I MADE IT TO A SPOT AND TURNED THE CAR ON AND OFF IT WAS WORKING AGAIN. THEN ABOUT 30 MIN LATER IT DID THE SAME THING AGAIN. I HAD SOME CHECK THE FLUID AND IT WAS FINE AND SO WAS THE BELT. ALSO, MY LEFT INDICATOR WILL NOT WORK. I HAVE TAKEN IT TO THE DEALER AND SEVERAL MECHANICS AND IT KEEPS MELTING THE SOCKET. *TR

Nov 9, 2012

MY POWER ASSIST STEERING WILL GO OUT SUDDENLY WHEN DRIVING. AT FIRST IT ONLY HAPPENED OCCASIONALLY BUT NOW IT IS HAPPENING MORE OFTEN. I HAVE BEEN TOLD BY THE DEALER THAT IT WILL COST OVER $1500 TO REPLACE. I HAVE ALSO BEEN TOLD THAT THIS IS A COMMON PROBLEM WITH IONS FROM THAT YEAR, BUT THAT THERE IS NOT A RECALL. *TR

Mileage: 152,000

Oct 26, 2012

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR INSPECTION TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED DUE TO HOW LOOSE THE WHEEL WAS WHEN IT WAS COMING DOWN FROM THE LIFT. THE CONTACT MENTIONED THAT AFTER LEAVING THE SHOP AND DRIVING AT LOW SPEEDS, SHE NOTICED THAT THE VEHICLE WOULD PULL TO THE RIGHT, IT WAS DIFFICULT TO MAKE LEFT TURNS AND WOULD BE EXTREMELY EASY TO MAKE A RIGHT TURNS. THE VEHICLE WAS NOT REPAIRED FOR THE STEERING COLUMN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 139,400.

Mileage: 139,400

Oct 10, 2012

WHEN I WAS GOING SOUTH ON I-95 IN GEORGIA I HEARD A WARNING TONE FROM MY SATURN AND SAW A WARNING ON MY DASH THAT WAS FOR THE POWER STEERING. IMMEDIATELY I COULD TELL I HAD LOST MY POWER STEERING BECAUSE CHANGING LANES FELT SLUGGISH AND A BIT DIFFICULT. (NOT PHYSICALLY DIFFICULT BUT MORE DIFFICULT THAN USUAL) THE LIGHT STAYS ON AND I HAVE NO POWER STEERING UNTIL I SHUT OFF THE CAR AND RESTART IT. THEN IT IS LIKE NOTHING HAS HAPPENED. AT SLOWER SPEEDS THIS COULD CAUSE AN ACCIDENT DUE TO THE AMOUNT OF FORCE THAT IS REQUIRED TO TURN. THE BIGGEST PROBLEM IS NOT FOR ME BUT FOR MY WIFE WHO CANNOT PHYSICALLY CONTROL THE CAR WHEN THIS HAPPENS. THIS IS DEFINITELY A DANGEROUS PROBLEM THAT NEEDS TO BE TAKEN CARE OF. *TR

Mileage: 110,000

Oct 3, 2012

TRAVELING ON AN INTERSTATE AT 65 MPH WE HEARD A TONE INDICATING SOMETHING WAS WRONG, STEERING BECAME DIFFICULT AND WE NOTICED THAT THE POWER STEERING INDICATOR LIGHT WAS ON. THE POWER STEERING WAS GONE AND IT BECAME VERY HARD TO STEER AND WAS UNABLE TO QUICKLY MANEUVER. WE PULLED OVER, TURNED OFF THE CAR AND THEN RESTARTED IT AND THE POWER STEERING CAME BACK ON. SAME THING HAPPENED AGAIN AFTER TRAVELING A FEW MILES. WE WERE ABLE TO GET HOME AND NOW THE POWER STEERING SHUTS DOWN EVERY FEW MINUTES. CAR IS UNSAFE ON PUBLIC ROADS IN REGARDS TO BEING ABLE TO MAKE QUICK MANEUVERS AND COULD LEAD TO ACCIDENTS AND INJURIES. CLEARLY A MANUFACTURING PROBLEM NOT NORMAL WEAR AND TEAR. CHEV. & PONT. CARS WITH SAME EQUIPMENT AND COMPLAINTS WERE RECALLED. SATURNS SHOULD BE ALSO. THERE IS AN OPEN ACTION NUMBER OF EA11014. *TR ..UPDATED 12/11/12 *BF THE CONSUMER STATED SATURN VOLUNTEERED TO REPLACE A PORTION OF THE STEERING THAT CONTROLLED THE POWER STEERING AT NO CHARGE. UPDATED 12/12/12

Mileage: 24,220

Oct 3, 2012

TRAVELING ON AN INTERSTATE AT 65 MPH WE HEARD A TONE INDICATING SOMETHING WAS WRONG, STEERING BECAME DIFFICULT AND WE NOTICED THAT THE POWER STEERING INDICATOR LIGHT WAS ON. THE POWER STEERING WAS GONE AND IT BECAME VERY HARD TO STEER AND WAS UNABLE TO QUICKLY MANEUVER. WE PULLED OVER, TURNED OFF THE CAR AND THEN RESTARTED IT AND THE POWER STEERING CAME BACK ON. SAME THING HAPPENED AGAIN AFTER TRAVELING A FEW MILES. WE WERE ABLE TO GET HOME AND NOW THE POWER STEERING SHUTS DOWN EVERY FEW MINUTES. CAR IS UNSAFE ON PUBLIC ROADS IN REGARDS TO BEING ABLE TO MAKE QUICK MANEUVERS AND COULD LEAD TO ACCIDENTS AND INJURIES. CLEARLY A MANUFACTURING PROBLEM NOT NORMAL WEAR AND TEAR. CHEV. & PONT. CARS WITH SAME EQUIPMENT AND COMPLAINTS WERE RECALLED. SATURNS SHOULD BE ALSO. THERE IS AN OPEN ACTION NUMBER OF EA11014. *TR ..UPDATED 12/11/12 *BF THE CONSUMER STATED SATURN VOLUNTEERED TO REPLACE A PORTION OF THE STEERING THAT CONTROLLED THE POWER STEERING AT NO CHARGE. UPDATED 12/12/12

Mileage: 24,220

Sep 29, 2012

OUT OF THE BLUE, THE CONSOLE MADE ALERT NOISES AND THE "PWR STR" MESSAGE APPEARED. THE STEERING BECAME ALMOST IMPOSSIBLE TO CONTROL, AS THE POWER STEERING WENT OUT. FORTUNATELY, I WAS IN A HOUSING DEVELOPMENT AND NOT THE HIGHWAY, INTERSECTION OR OTHER DANGEROUS AREA. *TR

Mileage: 106,902

Sep 21, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE WARNING CHIME BEGAN TO SOUND. AFTER SHUTTING THE ENGINE OFF AND RESTARTING THE VEHICLE, THE STEERING FUNCTIONED NORMALLY. THE FAILURE RECURRED ONE MONTH LATER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

Sep 20, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION-3. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME INOPERABLE. THE CONTACT MANAGED TO EXIT THE ROADWAY WITHOUT INCIDENT HOWEVER, EXPERIENCED EXTREME DIFFICULTY IN TURNING THE STEERING WHEEL. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE REPAIR WAS NOT UNDER RECALL AND OFFERED NO ADDITIONAL ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,755. AND THE CURRENT MILEAGE WAS 75,756.

Mileage: 75,755

Aug 15, 2012

POWER STEERING MESSAGE CAME UP. VERY HARD TO STEER NO POWER ASSIST. TURNED OFF CAR, RESTARTED AND POWER STEERING IS BACK. THIS HAS BEEN AN ON GOING EVENT SINCE 6/2010. *TR

Mileage: 80,000

Aug 9, 2012

TODAY 8/8/12, I JUMPED INTO MY 2004 SATURN ION AT 5PM AFTER WORK & IMMEDIATELY NOTICED THAT I COULD NOT TURN MY WHEEL AS I EXITED THE PARKING LOT, I HAD TO SWERVE HARD TO MY RIGHT TO BY AVOID A COLLISION WITH TWO CARS FROM THE OPPOSITE DIRECTION. I WAS TERRIFIED! MY DISPLAY SHOWED "PWR STR" I HAD NEVER SEEN THAT BEFORE, I LEFT MY CAR DIAGONALLY PARKED, SINCE IT WOULD NOT MOVE WENT FOR ASSISTANCE, A PASSERBY LOOKED UNDER MY HOOD FOR A WHILE THEN TURNED MY CAR ON AND THE DISPLAY WAS BACK TO MILEAGE AND MY WHEEL WAS WORKING FINE!! I DROVE MY CAR HOME AND IMMEDIATELY STARTED TO DO SOME RESEARCH TO FIND OUT WHAT IT COULD BE AND HOW I COULD FIX IT, I FIND OUT THAT THEIR IS A KNOWN PROBLEM WITH THE POWER STEERING! I HAVE NOT RECEIVED ANY LETTERS AT ALL. MY CAR HAS BEEN RELIABLE UP UNTIL NOW. IT HAS CLOSE TO 150K MIL (MILEAGE IS AN ESTIMATE ON THIS FORM) SINCE THIS APPEARS TO BE A GM PROBLEM, WHAT ARE MY OPTIONS? THANK YOU *TR

Mileage: 148,158

Aug 7, 2012

I WAS DRIVING IN AN ALLEY AT APPROXIMATELY 10 MPH WHEN I SUDDENLY LOST MY POWER STEERING (I WAS ALERTED WITH A MESSAGE). UPON RESTARTING THE CAR, THE POWER STEERING RETURNED. SINCE THIS INITIAL INCIDENT, MY CAR HAS LOST THE POWER STEERING ON MULTIPLE OCCASIONS, IN MULTIPLE SCENARIOS AND AT MULTIPLE DIFFERENT SPEEDS. IT HAS FAILED ON THE FREEWAY MULTIPLE TIMES, FORCING ME TO PULL OVER ON THE SHOULDER AND COMPROMISE MY SAFETY. I WOULD ESTIMATE THE POWER STEERING HAS FAILED NO LESS THAN 20 TIMES SINCE MAY 17TH (IT IS NOW AUGUST 7TH). THIS DEFECT IS NOT ONLY UNACCEPTABLE, IT IS EXTREMELY UNSAFE. *TR

Mileage: 82,000

Jul 27, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT SHE HAD TO STOP AND RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 126,623.

Mileage: 90,000

Jul 24, 2012 Crash

DRIVER WAS TURNING RIGHT AFTER STOPPING AT A TRAFFIC LIGHT. VEHICLE FAILED TO TURN IMMEDIATELY AND RAMMED INTO THE MEDIAN. DRIVER WAS DIAGNOSED WITH A CONCUSSION AT MEDICAL FACILITY. IN 2008, POWER STEERING WENT OUT ON VEHICLE - A WARNING WOULD SOUND AND THE PWR STR MESSAGE WOULD FLASH. DEALER REPLACED STEERING COLUMN. VEHICLE WAS REPAIRED AND IS CURRENTLY IN USE. POWER STEERING AGAIN WENT OUT, SAME SYMPTOMS, ON JULY 20, 2012. CURRENTLY THE POWER STEERING IS NOT WORKING. *TR

Mileage: 100,000

Jul 9, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE STEERING FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. IN ADDITION, THE STEERING WHEEL PULLED THE VEHICLE TO THE RIGHT. THE POWER STEERING LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER REPLACED THE POWER STEERING MOTOR THREE TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE STEERING CONTINUED TO FAIL AND PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 110,000.

Mileage: 70,000

Jun 22, 2012

THE POWER STEERING WENT OUT WHILE I WAS DRIVING, MAKING THE CAR VERY, VERY DIFFICULT TO STEER. PROBLEM NOW RECURS WHENEVER I DRIVE THE CAR, BEGINNING SHORTLY AFTER I START DRIVING. *TT

Mileage: 113,000

Jun 7, 2012

POWER STEERING WENT OUT AND "PWR STR" NOTICE WAS DISPLAYED. CHANGED FUSE BUT THAT DIDN'T FIX IT. I FOUND THE NHTSA RQ10004 INVESTIGATION IN AN INTERNET SEARCH. I AM THE ORIGINAL OWNER OF THIS SATURN ION REDLINE. I DID NOT RECEIVE THE LETTER FROM SATURN ABOUT THIS ISSUE AS REPORTED IN VARIOUS INTERNET ARTICLES/ BLOGS. *JS

Mileage: 70,000

May 28, 2012

SHORTLY AFTER BUYING THIS VEHICLE, I HAVE HAD NUMEROUS FAILURES OF THE POWER ASSIST STEERING SYSTEM. AT ANY SPEED, AT ANY TIME, "PWR STR" DIS DISPLAYED ON THE OBD DISPLAY, SIMULTANEOUSLY AS THE MOTOR STOPPED FUNCTIONING, FORCING ME TO UNEXPECTEDLY MANUALLY STEER THE CAR UNTIL THE IGNITION WAS CYCLED AND THE SYSTEM RESET. SOMETIMES THIS HAPPENS 1-7 TIMES A DAY. I HAVE PERSONALLY CAME CLOSE TO HAVING A SINGLE CAR ACCIDENT DUE TO POWER ASSIST FAILURE WHILE CURVING. THERE ARE NO OTHER PREVIOUS FAILURES OF THE STEERING EQUIPMENT LEADING UP TO THIS ISSUE. *TR

Mileage: 138,000

May 18, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING 70 MPH WHEN THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ELECTRONIC POWER ASSIST WAS FAILING. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 90,000.

Mileage: 75,000

May 14, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 35 MPH THE POWER STEERING FAILED AND AS A RESULT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING WARNING LAMP ILLUMINATED IMMEDIATELY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,500 AND THE CURRENT MILEAGE WAS 112,394. UPDATED 6/6/12 *CN THE ELECTRIC POWER STEERING MOTOR WAS REPLACED ON 05/22/12. UPDATED 06/11/12

Mileage: 99,500

Apr 30, 2012

POWER STEERING WARNING LIGHT CAME ON IN THIS VEHICLE WHILE AT THE SAME TIME POWER STEERING CONTROL FAILED. MANUAL STEERING WAS USED UNTIL THE VEHICLE CAME TO A STOP AND UPON RESTARTING, POWER STEERING RETURNED. *JS

Mileage: 78,000

Apr 26, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, A WARNING CHIME SOUNDED INSIDE OF THE VEHICLE AS THE VEHICLE SUDDENLY EXPERIENCED A LOSS OF POWER. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE ENGINE WAS RESTARTED AND THE VEHICLE WAS DRIVEN CAUTIOUSLY BECAUSE OF THE DIFFICULTY IN MANEUVERING THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. THE VIN WAS UNAVAILABLE.

Mileage: 139,000

Apr 12, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER AND NO REPAIRS WERE BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 73,000.

Mileage: 73,000

Apr 11, 2012

MULTIPLE FAILURES OF ELECTRICAL SYSTEM. GAUGES DROP TO ZERO, THE ENGINE MAY OR MAY NOT STOP RUNNING, THEN THE DASH WARNING LIGHTS ( IE OIL WARNING LIGHT, ECT ) COME ON, AND THEN DASH RETURNS TO NORMAL. IF THE CAR IS MOVING THE ENGINE STARTS RUNNING AGAIN. ONE STEERING WARNING MESSAGE DURING A LEFT HAND TURN. THE CAR WAS DIFFICULT TO STEER INTO AND OUT OF THE CORNER. I AM WILLING TO TURN MY CAR OVER TO HAVE THE STEERING AND ELECTRICAL SYSTEM CHECKED OUT. SATURN HAS BEEN UNABLE TO REPAIR THE ELECTRICAL SYSTEM SINCE THE CAR WAS NEW. THE FACTORY EXTENDED WARRANTY WAS USED TO CHECK THIS ISSUE OUT AS WELL. *TR

Mileage: 85,487

Apr 9, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHEN TRAVELING AT ANY SPEED, THE POWER STEERING LIGHT WOULD ILLUMINATE. MOMENTS LATER, THE VEHICLE WOULD BECOME EXTREMELY DIFFICULT TO STEER. HOWEVER AFTER RESTARTING THE VEHICLE, THE FAILURE WAS RESET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.THE CURRENT AND FAILURE MILEAGES WERE 87,000.

Mileage: 87,000

Mar 29, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT SHUT OFF AND RESTART THE VEHICLE AS THE STEERING WHEEL RESET INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11014 (STEERING:ELECTRIC POWER ASSIST SYSTEM) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

Mar 29, 2012

I AM NOT EXACTLY SURE ON THE DATES OF WHEN WE NOTICED THE PROBLEMS. SO FAR I HAVE HAD SERIOUS PROBLEMS WITH MY 04 ION'S FRONT SUSPENSION, THE CHEAPLY MADE PLASTIC WIPER LINKAGES THAT BREAK EASY WHILE DRIVING DOWN THE ROAD MAKING IT DIFFICULT AND DANGEROUS WHILE DRIVING IN RAIN, THE IGNITION LOCK CYLINDER HAS BEEN REPLACED 3 TIMES SO FAR BECAUSE THE PART FAILS AND YOU CANNOT START YOUR CAR, AND MOST RECENTLY I WENT TO MY LOCAL DEALER TO ASK ABOUT A "CLUNKING" NOISE IT MAKES WHEN GOING OVER ANY BUMPS TO FIND OUT THAT THERE IS A BULLETIN FOR A KNOWN STEERING LINKAGE OR STEERING MOTOR (EPS) PROBLEM. I WAS TOLD THAT ON THESE CARS THE STEERING LINKS/MOTOR HAVE TENDANCY TO BREAK! IF THAT IS TO HAPPEN WHILE DRIVING DOWN THE ROAD IT COULD RESULT IN DEATH! I'VE ALSO DONE SOME SEARCHING ONLINE AND FOUND MANY FORUMS/ARTICLES WITH OTHERS HAVING THE SAME PROBLEMS WITH THIS SPECIFIC MAKE/MODEL. ONE COMMENT I READ THE PERSON SAID "THIS CAR IS A DEATH TRAP!" MINE AND MANY OTHER'S 04 SATURN ION'S HAVE ALOT OF KNOWN YET SERIOUS ISSUES BUT SATURN STILL HAS NO RECALLS FOR THIS CAR!! SOMEBODY PLEASE HELP FIX THIS PROBLEM! -CONCERNED/FRUSTURATED SATURN OWNER.

Mileage: 80,000

Mar 26, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT SHUT THE VEHICLE OFF AND AFTER RESTARTING, THE VEHICLE REGAINED POWER STEERING ABILITIES. THE FAILURE RECURRED INTERMITTENTLY. THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED TO THE CONTACT THAT THE FAILURE WAS ELECTRICAL BUT DID NOT PROVIDE A COMPLETE DIAGNOSTIC. THE CONTACT REFERENCED A TECHNICAL SERVICE BULLETIN UNDER NHTSA ACTION NUMBER: EA11014 (STEERING:ELECTRIC POWER ASSIST SYSTEM) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

Mar 22, 2012

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING SEIZED WHILE DRIVING 35 MPH. THE VEHICLE WAS TURNED OFF AND ONCE RESTARTED, THE STEERING WOULD RESETS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE POWER STEERING WAS AUTOMATIC AND HE WAS UNABLE TO REPAIR THE FAILURE. THE CONTACT WAS THEN REFERRED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

Jan 26, 2012

POWER STEERING FAILURE OCCURRED ON 1/25/12. I FELT STEERING BECOME DIFFICULT AND SAW MESSAGE ON INSTRUMENT PANEL. IT IS INCREDIBLY DIFFICULT TO DRIVE VEHICLE WITHOUT POWER STEERING. AFRAID OF WHAT WOULD HAVE HAPPENED IF THIS OCCURRED WHILE DRIVING 65MPH ON HIGHWAY. BECAUSE OF MY MILEAGE, SATURN WILL NOT COVER THE COSTS UNDER THE "EXTENDED WARRANTY". A RECALL SHOULD OCCUR IN ORDER TO SAVE LIVES. *TR

Mileage: 136,000

Jan 1, 2012

WHILE WE WERE DRIVING DOWN THE INTERSTATE AT 75 MPH, THE POWER STEERING IN OUR 2004 SATURN ION SUDDENLY FAILED. AS WE WERE LUCKY ENOUGH TO HAVE BEEN DRIVING DOWN A STRAIGHT STRETCH OF ROAD, WE WERE ABLE TO AVOID AN ACCIDENT THAT LIKELY COULD HAVE OCCURED IF WE HAD BEEN TURNING. UPON RETURNING HOME, I PROCEEDED TO CHECK THE 3 FUSES ASSOCIATED WITH THE POWER STEERING SYSTEM ONLY TO DISCOVER THAT ALL WERE FINE. IT APPERAS TO BE THE ELECTRONIC MOTOR ITSELF THAT FAILED. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. AT THE TIME OUR STEERING FAILED, MY 3 MONTH OLD DAUGHTER WAS IN THE CAR. DOES SOMEONE NEED TO DIE BEFORE GM IS HELD ACCOUNTABLE? PLEASE ISSUE A RECALL SO THIS SERIOUS PROBLEM CAN BE FIXED. IT MAY BE A "NUMBERS" GAME TO SOME, BUT TO THE REST OF US IT IS OUR SAFETY! *TR

Mileage: 105,000

Dec 10, 2011

I WAS ON THE HIGHWAY AT 65 MPH WHEN THE INDICATOR LIGHT FOR THE STEERING LIT UP AND MY POWER STEERING WENT OUT. I STOPPED AND RESTARTED MY CAR AND THE POWER STEERING WORKED FOR ABOUT 5 MINUTES. THE INDICATOR LIGHT CAME ON AGAIN AND THE STEERING FAILED. THE FOLLOWING DAY MY VEHICLE WAS CHECKED OUT BY A MECHANIC WHO DIAGNOSED THE ISSUE AS A FAILED EPS (ELECTRONIC POWER STEERING). THE ESTIMATED COST OF JUST THE PART IS $1200. I DID NOT ASK ABOUT THE COST OF LABOR. I HAVE STARTED THE VEHICLE SEVERAL TIMES SINCE THE INITIAL INCIDENT AND SOMETIMES THE INDICATOR LIGHT IS NOT ON AND THE POWER STEERING WORKS FOR A FEW MINUTES. ULTIMATELY THE LIGHT COMES ON AND THE STEERING FAILS AGAIN WITHIN 5 MINUTES. AT OTHER TIMES I HAVE STARTED THE VEHICLE AND THE INDICATOR LIGHT IS ON AND THERE IS NO POWER STEERING.AS I AM THE ORIGINAL OWNER OF THIS VEHICLE, THIS IS VERY UPSETTING. *TR

Mileage: 140,838

Nov 24, 2011

POWER STEERING FAILED ON ITS OWN WHILE TRAVELING 75 MILES PER HOUR ON THE FREEWAY. SINCE THE STEERING HAS FAILED EVER TIME THE VEHICLE IS USED. I HAVE HAD NEAR MISS ACCIDENTS ON SEVERAL OCCASIONS DUE TO THIS PROBLEM. THIS PROBLEM IS WELL KNOWN TO THE MANUFACTURER, INCLUDING THE SAFETY RISK, YET NO RECALL HAS BEEN ISSUED. *TR

Mileage: 91,000

Nov 15, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE STEERING WHEEL HAD BECOME EXTREMELY DIFFICULT TO TURN. THE DEALER WAS CONTACTED WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,926.

Mileage: 113,926

Nov 12, 2011

WAS RIDING DOWN THE HIGHWAY AT 70MPH AND ALL THE SUDDEN I HAD NO POWER STEERING. I AM NO TERRIFIED TO DRIVE THE CAR DUE TO THE FACT IF IT KEEPS GOING OUT I DON'T WANT TO WRECK. I HAVE CALLED MANY MECHANICS AND THEY HAVE BEEN TELLING ME THAT THERE MAY HAVE BEEN A RECALL ON THIS CAR. PLEASE HELP ME FIND OUT WHAT IS WRONG. TODAY IT HAPPENED TWICE TO ME. WHEN I PULL OVER AND RESTART THE CAR IT WILL WORK FOR AWHILE. I HAVE SEEN MANY ARTICLES ABOUT THIS I FOR ME THIS IS A SAFETY CONCERN. NOW THAT SATURN IS NO LONGER IN BUSINESS WHAT AM I TO DO? *TR

Mileage: 90,654

Nov 10, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE VEHICLE BEGAN PULLING HARD TO THE RIGHT WITH THE ILLUMINATION OF THE POWER STEERING WARNING LIGHT. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 101,314.

Mileage: 101,314

Oct 28, 2011

THE POWER STEERING IS FAILING NEARLY EVERY TIME THE CAR IS USED. IT FAILS WITHIN MINUTES AFTER THE CAR IS STARTED. MAKING TURNS REQUIRES A LOT OF EFFORT IN TURNING THE STEERING WHEEL. THE CAR CAN STILL BE DRIVEN WITHOUT THE POWER STEERING, BUT ONE WOULD HARDLY CALL IT SAFE. *TR

Oct 27, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING AT VARIOUS SPEEDS BUT WOULD HAPPEN MORE OFTEN WHEN DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS NOT REPAIRED. THERE WAS A CONCURRENT INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11014 (STEERING:ELECTRIC POWER ASSIST SYSTEM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,343.

Mileage: 160,343

Oct 24, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION 3. THE CONTACT WAS DRIVING 30 MPH WHEN THE POWER STEERING FAILURE WARNING LIGHT ILLUMINATED. THE FAILURE LIGHT WENT OFF WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,354.

Mileage: 95,354

Oct 16, 2011

WHEN PULLING OUT OF A PARKING SPACE, THE POWER STEERING FAILED. BEFORE LEAVING THE PARKING SPACE I INSPECTED THE BELT- IT WAS INTACT- AND THE GROUND UNDERNEATH THE VEHICLE- THERE WAS NO FLUID LOSS. STEERING THE CAR OUT OF THE PARKING SPACE REQUIRED GREAT EFFORT. PROCEEDING ON THE ROAD, THE POWER ASSIST SEEMED TO RETURN. I PULLED INTO A PARKING LOT WHERE THE POWER ASSIST SEEMED TO BE WORKING FINE WITH A SHARP LEFT TURN, BUT NOT AT ALL ON A SHARP RIGHT TURN. FURTHER ALONG THE ROAD, WHEN MAKING A RIGHT TURN, THE POWER ASSIST SEEMED TO OPERATE NORMALLY. ALSO NORMAL POWER ASSIST WAS EXPERIENCE ON A LEFT TURN. I OPERATED THE VEHICLE FOR SEVERAL MORE SHORT TRIPS, STOPPING AND RESTARTING THE VEHICLE- THE PROBLEM DID NOT REPEAT ITSELF, BUT I HAVE READ ONLINE AND IN NEWS REPORTS THAT THIS HAS BEEN A PROBLEM FOR OTHER SATURN OWNERS. *TR

Mileage: 66,606

Oct 6, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE REVERSING FROM A DRIVEWAY, THE POWER STEERING SYSTEM MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME STIFF. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED IT AND THE POWER STEERING SYSTEM WAS RESET TO NORMAL. THE CONTACT CALLED THE DEALER AND THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR INSPECTION. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE FAILURE MILEAGE WAS 101,817.

Mileage: 101,817

Sep 26, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A WARNING BELL WOULD SOUND AND THE STEERING WHEEL SEIZED. HE TURNED THE VEHICLE OFF, RESTARTED IT AND THE STEERING WHEEL BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,383.

Mileage: 58,383

Sep 20, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS CAREFULLY MANEUVERED TO THE SHOULDER AND SHUT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY EXPERIENCE A FAILURE IN WHICH IT WOULD NOT START. WHENEVER THE FAILURE OCCURRED, THE CONTACT WOULD HAVE TO WAIT APPROXIMATELY TEN MINUTES BEFORE THE VEHICLE WOULD SUCCESSFULLY START. THE FAILURE MILEAGE WAS 145,000.

Mileage: 145,000

Sep 5, 2011

WHILE DRIVING MY SATURN ION 2004 THE POWER STEERING LIGHT IN THE DASHBOARD CAME ON WHILE I WAS ENGAGING IN A CURVE ON HIGHWAY 15, I WAS BARELY ABLE TO CONTROL THE VEHICLE NO TO CRASH ON THE CONCRETE MIDDLE DIVIDER AND HAD TO IMMOBILIZE THE VEHICLE, STOP THE ENGINE AND RESTART IT IN ORDER TO GET THE POWER STEERING TO WORK AGAIN. THIS HAS HAPPEN TO ME FEW TIME PER YEAR OVER THE LAST 3 YEARS BUT NOW I AM AFRAID FOR MY LIFE AND IT IS HAPPENING MORE AND MORE FREQUENTLY. *TR

Mileage: 108,400

Aug 12, 2011

POWER STEERING WENT OUT. STEERING GOT HARD TO TURN. *TR

Mileage: 31,263

Aug 11, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD FAIL AFTER THE WARNING LIGHT ILLUMINATED. THE STEERING WHEEL WOULD THEN BECOME VERY DIFFICULT TO MANUEVER. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER, NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

Mileage: 103,000

Jul 25, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING, THE POWER STEERING LIGHT ILLUMINATED AND IT BECAME DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE STEERING MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS DECLARED SALVAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 108,000.

Mileage: 108,000

Jul 19, 2011

2004 SATURN ION WITH 118K MILES. THE POWER STEERING WILL GO OUT AT LEAST A COUPLE OF TIMES A WEEK AT RANDOM TIMES. THIS BEGAN TO OCCUR WHEN THE VEHICLE HAD ABOUT 90K MILES BUT GM REFUSED TO REPAIR. WHEN IT ORIGINALLY HAPPEN IT WOULD OCCUR ABOUT ONCE A MONTH BUT NOW HAS PROGRESSED TO A CONSTANT OCCURRENCE. THE ON BOARD SCREEN NEXT TO GAUGES WILL SHOW "PWR STEER" AND BEEP LOUDLY. THIS MEANS THE POWER STEERING HAS GONE OUT. CAN OCCUR AT ANY SPEED OR ROAD TYPE. CAR WILL BECOME DIFFICULT TO MANEUVER. THE ONLY WAY TO GET THE POWER STEERING BACK IS TO RESTART THE CAR BY TURNING IT OFF AND BACK ON. IT IS UNSAFE TO DRIVE THE VEHICLE WITHOUT THE POWER STEERING. *KB

Mileage: 90,000

Jul 19, 2011

2004 SATURN ION WITH 118K MILES. THE POWER STEERING WILL GO OUT AT LEAST A COUPLE OF TIMES A WEEK AT RANDOM TIMES. THIS BEGAN TO OCCUR WHEN THE VEHICLE HAD ABOUT 90K MILES BUT GM REFUSED TO REPAIR. WHEN IT ORIGINALLY HAPPEN IT WOULD OCCUR ABOUT ONCE A MONTH BUT NOW HAS PROGRESSED TO A CONSTANT OCCURRENCE. THE ON BOARD SCREEN NEXT TO GAUGES WILL SHOW "PWR STEER" AND BEEP LOUDLY. THIS MEANS THE POWER STEERING HAS GONE OUT. CAN OCCUR AT ANY SPEED OR ROAD TYPE. CAR WILL BECOME DIFFICULT TO MANEUVER. THE ONLY WAY TO GET THE POWER STEERING BACK IS TO RESTART THE CAR BY TURNING IT OFF AND BACK ON. IT IS UNSAFE TO DRIVE THE VEHICLE WITHOUT THE POWER STEERING. *KB

Mileage: 90,000

Jul 5, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE SUDDENLY STALLED. SHE NOTICED THAT THE POWER STEERING WARNING ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE DEALER. THE DEALER ADVISED HER THAT THE POWER STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILES WERE APPROXIMATELY 113,900.

Mileage: 113,900

Jul 5, 2011

ELECTRONIC ASSIST POWER STEERING FAILS WITHOUT ANY WARNING. STEERING BECOMES VERY DIFFICULT IF NOT IMPOSSIBLE FOR SOME PEOPLE WHICH COULD LEAD TO LOSS OF CONTROL. *KB

Mileage: 87,000

Jul 5, 2011

ELECTRONIC ASSIST POWER STEERING FAILS WITHOUT ANY WARNING. STEERING BECOMES VERY DIFFICULT IF NOT IMPOSSIBLE FOR SOME PEOPLE WHICH COULD LEAD TO LOSS OF CONTROL. *KB

Mileage: 87,000

Jun 21, 2011

2004 SATURN ION 2 POWER STEERING FAILURE. *TR

Mileage: 61,000

Apr 14, 2011

DRIVING DOWN THE ROAD AND POWER STEERING QUIT WORKING. WAS VERY HARD TO CONTROL. I HAD MY TWO KIDS IN THE BACK AND DID EVERYTHING TO KEEP FROM GOING INTO THE OTHER LANE. *TR

Mileage: 80,112

Apr 13, 2011

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE PULLED TO THE LEFT VIGOROUSLY AND THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE STEERING WHEEL TO THE RIGHT AND IT BEGAN TO FUNCTION NORMALLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BECAUSE IT WAS NOT COVERED BY A WARRANTY. THE MANUFACTURER WAS CONTACTED AND STATED THEY COULD NOT ASSIST WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

Mar 18, 2011

I LOST MY POWER STEERING AND THE PWR STR WARNING LIGHT CAME ON WHILE DRIVING ON THE INTERSTATE. WHEN I SAFELY EXITED, I READ THE OWNER'S MANUAL AND IT SAID THIS REQUIRES IMMEDIATE SERVICE. I WENT DIRECTLY TO A FIRESTONE DEALER BUT THEY WERE NEAR CLOSING AND COULD NOT PUT IT ON DIAGNOSTICS AND ASKED ME TO RETURN IN THE MORNING. HOWEVER, WHEN THEY STARTED THE CAR, THE WARNING LIGHT WAS OFF AND THE POWER STEERING ABILITY RETURNED. I RESEARCHED THIS ONLINE AND IT SEEMS THIS IS THE SAME PROBLEM THAT PROMPTED GM TO RECALL OTHER GM VEHICLES IN MARCH 2010, BUT NOT THE SATURNS. WHILE THE PROBLEM MAY BE TEMPORARILY RESOLVED BY REPLACING 2 FUSES, THE ULTIMATE SOLUTION IS TO REPLACE THE STEERING COLUMN MOTOR WHICH IS A RATHER EXPENSIVE ITEM. I BELIEVE THE SATURNS SHOULD HAVE BEEN INCLUDED IN THAT RECALL GM ISSUED. *TR

Mileage: 88,000

Mar 17, 2011

I OWN A SATURN ION 2004 AND I AM EXPERIENCING LOSS OF POWER STEERING WHILE DRIVING ON THE HIGHWAY. GM RECALL SHOULD INCLUDE ALL SATURN IONS REGARDLESS OF MILEAGE, BECAUSE OF THE MAGNITUDE OF THIS ISSUE. THE SATURN IONS SHOULD NOT BE ALLOWED ON THE HIGHWAYS BECAUSE OF THIS SAFETY RISK. *TR

Mileage: 116,000

Mar 8, 2011

MY 2004 SATURN ION IS HAVING ISSUES WITH THE POWER STEERING GOING OUT WHILE I DRIVE THE VEHICLE. AFTER TURNING THE CAR OFF AND BACK ON, IT RESETS IT, AS IT IS ELECTRIC POWER STEERING, BUT THE PROBLEM PERSISTS AND KEEPS GETTING WORSE. IT WILL TURN OFF ABOUT 10 TIMES IN A MILE ON AVERAGE. I HAVE DONE RESEARCH ON THE ISSUE AND IT HAS CAUSED 14 DEATHS IN OTHER INSTANCES. AFTER CALLING THE DEALER, THEY SAY IT IS NOT A RECALL, AND WILL NOT HELP ME OUT. A FEW GM CARS LIKE THE COBALT HAVE THE SAME ISSUES ALL COVERED UNDER WARRANTY AND HAVE THE EXACT SAME POWER STEERING MOTOR AND STEERING COLUMN. I AM IN THE PROCESS TO FIND THE PARTSAND REPLACED THEM, BUT THE DEALER IS NOT WILLING TO HELP IN THIS MATTER. HERE IS A LINK ON A DISCUSSION FORUM FOR THIS TOPIC. HTTP://VLANE.COM/DISCUSS-TOPIC/1695/SATURN-ION-POWER-STEERING-ISSUES. *TR

Mileage: 105,000

Feb 15, 2011

WHILE DRIVING THE CAR UNDER NORMAL CONDITIONS I SUDDENLY LOST POWER STEERING NEARLY CAUSING AN ACCIDENT. *TR

Mileage: 80,000

Feb 8, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY STIFF AND DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC YET THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE STEERING AND MOTOR MODULE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

Jan 31, 2011

MY WIFE WAS DRIVING DOWN THE ROAD AND HER POWER STEERING WENT OUT ON HER 2004 SATURN ION. THIS MADE IT VERY DIFFICULT TO STEER. MY WIFE WAS DRIVING AT APPROX. 65 MPH ON THE HIGHWAY. IT WAS VERY DANGEROUS. I HAVE RESEARCHED THIS AND FOUND A LOT OF PEOPLE WITH THE SAME ISSUE. GM NEEDS TO DO A RECALL. APPARENTLY MY WIFE'S CAR HAS THE SAME STEERING AS THE CHEVY COBALT WHICH WAS RECALLED FOR THE VERY SAME THING. WHAT ABOUT ALL THE CONSUMERS THAT DON'T KNOW THEY ARE DRIVING THIS CAR AND THAT THEIR STEERING CAN GO OUT ON THEM AT ANY MOMENT? THIS IS A SERIOUS ISSUE! *TR

Mileage: 86,479

Jan 25, 2011

THIS COMPLAIN HAS TO DO WITH A SATURN 2004 ION, MY STEERING WHEEL WAS NOT WORKING AT ALL, IT WAS HARD TO MAKE LEFT AND RIGHT TURNS, AS DRIVING WITH A STEERING WHEEL THAT IS HARD TO MOVE IS REALLY DANGEROUS. THANK GOD I WAS NOT DRIVING TO A FAR PLACE, BUT I HAVE BEEN ONLINE CHECKING THE RECALLS ON THE SATURN ION 2004, AND I CANNOT BELIEVE THAT A COMPANY WILL NOT RECALL THESE CARS, I KNOW THAT IS A LOSS ON MONEY BUT HONESTLY IS GOING TO BE YOUR FAULT IF SOMEONE GETS HURTS WHILE DRIVING WITH DEFECTS ON THE SATURNS, THEY WILL BE SUED . SO DON'T THINK ABOUT THE MONEY , THINK ABOUT THE LIVES OF PEOPLE THAT ARE LETTING YOU KNOW THAT THIS CAR IS DEFECTIVE, SO IF SOMETHING DOES HAPPENED TO ME, I WILL SUED THIS COMPANY . *TR

Mileage: 80,125

Jan 3, 2011

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE STEERING WHEEL SUDDENLY BECAME DIFFICULT TO MANEUVER WHEN TURNING IN EITHER DIRECTION WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE.

Mileage: 85,000

Jan 3, 2011

I HAVE A 2004 SATURN ION. THE POWER STEERING GOES OUT WHILE DRIVING. THIS IS SERIOUSLY DANGEROUS. GM CLAIMS THAT THE CAR CAN STILL BE DRIVEN WITH EXTRA EFFORT. THAT'S BULL!!!! I AM A 200 POUND 6FT TALL MAN. AND I CANNOT STEER THE CAR INTO INTO A DRIVE WAY TO EXIT THE ROADWAY WHEN THIS HAPPENS. IF MY WIFE WAS DRIVING THE VEHICLE THIS COULD CAUSE A SERIOUS ACCIDENT. I PURCHASED THIS CAR USED WITH 96000 MILES ON IT. HOW DOES THE SORRY EXCUSE FOR A RECALL FROM GM HELP ME?!!!!! 10 YEAR OR 100K MILE. MY CAR NOW HAS 150K MILES ON IT. PLEASE MAKE GM DO A FULL RECALL ON THESE VERY DANGEROUS VEHICLES. *TR

Mileage: 145,000

Dec 21, 2010

I WAS RUNNING ERRANDS, STOPPED TO GET GAS (CAR WAS WORKING FINE), WHEN I PULLED OUT OF THE GAS STATION I HEARD THE WARNING CHIMES AND THE DASH FLASHED "PWR STR". IMMEDIATELY IT WAS DIFFICULT TO MAKE ANY TURNS, BUT STILL POSSIBLE. I PULLED INTO A PARKING LOT, TURNED OFF THE CAR AND WAITED A MINUTE, TURNED IT BACK ON. FOR ABOUT 10 SECONDS THE STEERING FELT FINE AND I HAD NO WARNING CHIMES OR LIGHTS, THEN AS I PULLED OUT INTO THE STREET, THE CHIMES AND THE PWR STR WARNING CAME BACK AND I WAS ON MY OWN AGAIN. I DROVE THE VEHICLE HOME AND LATER IN THE EVENING TRIED TO SEE IF IT WAS JUST A FLUKE, BUT ONCE THE VEHICLE WAS STARTED I IMMEDIATELY HAD THE WARNING. THIS JUST HAPPENED FOR THE FIRST TIME YESTERDAY SO I HAVE NOT HAD IT REPAIRED YET. *TR

Mileage: 69,500

Dec 17, 2010

WHEN PARALLEL PARKING OR PARKING IN A CONVENTIONAL SPACE, STEERING BECOMES DIFFICULT. AT FIRST IT WAS EVERY COUPLE OF MONTHS, NOW IT IS BECOMING MULTIPLE TIMES WITHIN A MONTH. IT LAST HAPPENED ABOUT A WEEK AGO. WHILE THIS IS AN INTERMITTENT PROBLEM, IT IS A PROBLEM NONE THE LESS. TYPICALLY OCCURS AFTER CRANKING THE STEERING WHEEL TO PULL INTO A PARKING SPOT OR OUT OF A PARKING SPOT. ITS AS IF THERE IS NO POWER STEERING WHEN MANEUVERING THE STEERING WHEEL. THIS IS NOT A PROBLEM RESULTING FROM RESISTANCE FROM A CURB, NOR IS IT FROM LACK OF THE VEHICLE MOVING. THIS HAS HAPPENED WHILE IN REVERSE AND BACKING. THIS HAS HAPPENED WHILE IN DRIVE AND MOVING FORWARD. TYPICALLY COINCIDES WITH A FULL CRANK OF THE STEERING WHEEL TO THE LEFT. THIS IS AN ISSUE WHICH I AM UNABLE TO DUPLICATE ON A DELIBERATE ATTEMPT OF DUPLICATION. THIS LEADS ME TO BELIEVE IT TO BE AN INTERMITTENT ISSUE. I WAS TEACHING A FRIEND HOW TO DRIVE IN MY CAR, AND HE WAS SAYING THAT THE WHEEL WAS VERY DIFFICULT TO TURN. AT FIRST I THOUGHT HE WAS JUST GOING THROUGH THE TRIALS AND TRIBULATIONS OF A PERSON LEARNING TO DRIVE. SEEING HIM LABOR MORE OVER THE WHEEL IN ORDER TO GET IT TO TURN. I HAD HIM STOP THE CAR AND I SWITCHED WITH HIM. I STARTED THE CAR AND ATTEMPTED TO PARALLEL PARK. I ENCOUNTERED THE SAME ISSUE AS HIM WHILE ATTEMPTING TO PARK. THIS WAS THE FIRST TIME IT HAPPENED.

Mileage: 100,000

Dec 1, 2010

I HAVE A SUDDEN LOSS OF POWER STEERING AND MY STEERING WHEEL GETS HARD AFTER DRIVING FOR SO LONG AND IN THE MESSAGE CENTER PWR STR COMES ON. IN THE MORNING DUE TO THE COLD WEATHER MY CAR WILL NOT START AND WILL SAY SERVICE VEHICLE. I DON'T KNOW IF IT'S DUE TO THE FACT THAT MY CAR HAS SUDDEN LOSS OF POWER STEERING. *TR

Mileage: 46,754

Nov 30, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY; THE POWER STEERING LIGHT ALSO ILLUMINATED. WHEN THE LIGHT TURNED OFF, THE POWER STEERING RETURNED. THE DEALER STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 77,000.

Mileage: 77,000

Nov 17, 2010

I WAS DRIVING MY 2004 SATURN ION VIN# [XXX]. AND THE POWERSTEERING GAVE OUT 2 YEARS AGO A COUPLE TIMES BUT I DIDN'T THINK IT WAS A BIG DEAL CAUSE IT DIDN'T HAPPEN AGAIN UNTIL A COUPLE DAYS AGO AND IT IS NOW IT DOES INTERMITTENTLY . I KNOW THE POWER STEERING FOR THE ION IS ALL ELECTRIC SO I LOOKED ONLINE AND NOTICED THERE ARE THOUSANDS OF COMPLAINTS FOR THE SAME PROBLEM. THE DEALER WANTS TO CHARGE 1000 DOLLARS TO REPAIR IT AND IN MY OPINION A DEFECT. IF YOU COULD PLEASE HAVE SOMEONE CHECK INTO THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 119,800

Oct 27, 2010

TL* THE CONTACT OWNS 2004 SATURN ION. THE CONTACT STATED THE POWER STEERING WOULD FAIL SPORADICALLY WITHOUT WARNING. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF TO ALLOW THE POWER STEERING ASSIST TO RESET INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE UNKNOWN AND THE CURRENT MILEAGE WAS 138,000.

Mileage: 138,000

Oct 26, 2010

I HAVE A 2004 SATURN ION AND THE POWER STEERING KEEPS GOING OFF IN MY CAR. THE CAR WILL DING AND A MESSAGE WILL FLASH THEN ALL THE SUDDEN YOU CANT TURN THE WHEEL. THIS HAPPENS REPEATEDLY. *TR

Mileage: 60,000

Sep 30, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING LIGHT FLASHED ON THE INSTRUMENT PANEL FOLLOWED BY A POWER STEERING MALFUNCTION WHICH MADE THE VEHICLE DIFFICULT TO STEER. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED A LETTER REGARDING A SPECIAL WARRANTY COVERAGE UP TO 100,000 MILES FOR THE POWER STEERING BUT THE VEHICLE'S MILEAGE WAS OVER 100,000. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

Mileage: 108,000

Sep 30, 2010

POWER STEERING IN 2004 SATURN ION INTERMITTENTLY GOES OUT UNEXPECTEDLY AND STAYS OFF UNTIL CAR IS TURNED OFF AND TURNED BACK ON. THIS HAPPENS ALMOST EVERY TIME I DRIVE THE CAR. I AM A SMALL PERSON, I CANNOT DRIVE THE CAR SAFELY WHEN THE POWER STEERING GOES OUT. THIS CAUSES ME TO HAVE TO PULL OVER ON THE SIDE OF ROADS TO RESTART CAR, OR I WILL EVEN RESTART THE CAR AT A STOPLIGHT IF I HAVE THE OPPORTUNITY. THIS IS THE ONLY TRANSPORTATION I HAVE AND I CANNOT AFFORD THE COSTLY REPAIRS I HAVE BEEN RESEARCHING TO FIX THIS PROBLEM. IN MY RESEARCH I HAVE ALSO FOUND THAT MANY MANY OTHERS ARE HAVING THIS EXACT PROBLEM WITH THEIR SATURN ION POWER STEERING. *TR

Mileage: 70,000

Sep 21, 2010

CAR HAS 70000 MILES, POWER STEERING GOES ON AND OFF, INTERMITTENTLY, SOMETIMES SHUTS OFF COMPLETELY. FUSES WERE REPLACED, THE MOTOR SEEMS TO BE BAD, AS HUNDREDS OF OTHER SATURN CUSTOMERS ARE COMPLAINING ABOUT THE SAME ISSUE. *TR

Mileage: 69,872

Sep 18, 2010

I WAS DRIVING WITH MY DAUGHTER IN MY 2004 SATURN ION AND THE POWER STEERING LIGHT CAME APPEARED. I LOST POWER STEERING IMMEDIATELY. IT TOOK ALL MY STRENGTH TO TURN MY VEHICLE AROUND AND MAKE IT HOME SAFELY. I IMMEDIATELY RESEARCHED THE PROBLEM AND FOUND NUMEROUS COMPLAINTS ONLINE. I CONTACTED CUSTOMER SERVICE AND THEY SAID THAT THERE WAS A SPECIAL POLICY IN PLACE FOR THE PROBLEM TO BE REPAIRED BUT BECAUSE MY VEHICLE WAS OVER 100,000 MILES (118,000) IT WOULD BE AN OUT OF POCKET EXPENSE. *TR

Mileage: 118,000

Sep 9, 2010

MY ENGINE LIGHT WAS ON FOR ABOUT 2 WEEKS. IT WOULD COME ON AND GO OFF. I WAS ON MY WAY TO THE LAKE ONE DAY AND WAS DRIVING DOWN A CURVY ROAD AN MY POWER STEERING WENT OUT! IT TOOK ALL THAT I HAD TO MANUALLY TURN THE WHEEL SO I WOULD NOT GO OFF THE ROAD AND DOWN THE HILLS SIDE! THE POWER STEERING WILL GO OUT AFTER A LOT OF TURNING. I HAVE FOUND THAT IF YOU SHUT THE CAR OFF THAT IT WILL RESET IT'S SELF, BUT THIS IS STILL VERY DANGEROUS AND NEEDS SOMETHING DONE ABOUT IT. A WEEK AGO I RECEIVED A LETTER IN THE MAIL SAYING THAT IF I HAD THIS PROBLEM THAT IT COULD BE FIXED AT ANY GM DEALER, BUT WHEN I MADE MY APPOINTMENT THEY SAID THAT THEY COULDN'T FIX IT BECAUSE MY CAR IS PRIOR SALVAGED AND THIS IS NOT A RECALL! I CAN NOT AFFORD TO REPLACE THIS IT WILL COST $600 TO $1000 TO FIX THE PROBLEM. THE ECONOMY IS BAD ENOUGH WE CAN'T AFFORD TO PAY OR NEED TO BE PAYING FOR GM'S MISTAKES. THIS IS A VERY DANGEROUS PROBLEM AN IT NEEDS TO BE TAKING CARE OF! *TR

Mileage: 83,000

Sep 5, 2010

WHILE DRIVING ON A STRAIGHT ROAD THE POWER STEERING LIGHT CAME ON AND HEARD A CHIME SOUND. THIS WAS AROUND 80,000 MILES ON THE VEHICLE. TURNED CAR OFF AND BACK ON. EVERYTHING SEEMED TO WORK FINE AFTER THAT. NOW I HAVE ABOUT 123,000 MILES ON MY CAR AND THERE IS A SERVICE BULLETIN FOR MY SATURN ION BUT NO RECALL. SO NOTHING HAS BEEN DONE TO FIX THE PROBLEM. CHEVY COBALTS HAVE THE SAME PART , BUT THEY HAVE AN ACTIVE RECALL ON THAT VEHICLE. *TR

Mileage: 80,000

Aug 31, 2010 Fire

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN SHE BEGAN TO SMELL SMOKE AND THE VEHICLE BECAME HARD TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE POWER STEERING MOTOR AND COLUMN WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,020.

Mileage: 45,020

Aug 30, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 65 MPH HE HEARD A CHIMING NOISE IN THE DASHBOARD AND THE POWER STEERING LIGHT ILLUMINATED ON THE DASHBOARD. HE LOST ALL POWER STEERING AND STATED THAT HE CONTINUE TO DRIVE WITH DIFFICULTY TO HIS DESTINATION. FOUR HOURS LATER HE RETURNED TO THE VEHICLE AND THE POWER STEERING WORKED AS NORMAL. THE FAILURE OCCURRED TWICE. HE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE ELECTRONIC POWER STEERING MODULE WAS REPLACED. HE HAD TO REPLACE IT BECAUSE HE WAS NOT ABLE TO HANDLE THE VEHICLE TRAVELING THROUGH THE MOUNTAINS ON THE WAY HOME. THE CONTACT STATED THAT HE RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THEY HAVE HAD THE IDENTICAL FAILURE WITH OTHER 2004 IONS. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 123,000.

Mileage: 119,000

Aug 27, 2010

SATURN NOTIFIED ME IN AUGUST OF 2010 THAT THEY ARE EXTENDING THE WARRANTY ON MY 2004 SATURN ION FOR THE ELECTRIC POWER STEERING TO 10 YEAR OR 100,000 MILES. MY COMPLAINT IS THAT THE PART WENT OUT A FEW YEARS AGO AND THOUSANDS OF MILES AGO. MY CAR IS NOW OVER 100,000 MILES. HAD I BEEN INFORMED BEFORE THE INTITIAL WARRANTY RAN OUT, I WOULD'VE HAD IT FIXED. NOW THEY TELL ME THEY WILL NOT COVER THE DEFECTIVE PART. *TR

Mileage: 80,000

Aug 26, 2010

POWER STEERING LIGHT AND SOUND POPS UP ON DASH. POWER STEERING GOES OUT. VERY SCARY. AT HIGHWAY SPEED NOT TOO BAD UNLESS YOU ARE TRYING TO EVADE AN ACCIDENT OR SOMETHING IN THE ROAD. AT LOW SPEED VERY, VERY, VERY DIFFICULT TO MANEUVER TURNS OR AROUND OBJECTS IN THE ROAD INCLUDING CHILDREN AND PETS. TURN CAR OFF, TURN BACK ON AND STEERING RETURNS FOR A WHILE AND THEN HAPPEN AGAIN, AND AGAIN. *TR

Mileage: 100,000

Aug 23, 2010

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING WOULD FAIL INTERMITTENTLY WHEN DRIVING AT LEAST 10 MPH, CAUSING LIMITED ABILITY TO MANEUVER THE STEERING WHEEL AND CONTROL THE VEHICLE. WHEN THE CONTACT WOULD SHUT OFF AND RESTART THE VEHICLE, THE POWER STEERING ASSIST WOULD RESET ITSELF AND RESUME NORMAL OPERATION. THE DEALER ADVISE THAT THE STEERING COLUMN WAS DEFECTIVE AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 175,000.

Aug 20, 2010

POWER STEERING WENT OUT IN 2004 SATURN ION AFTER THE WARRANTY HAD EXPIRED (2008). TOOK IT TO DEALERSHIP AND THEY SAID IT WOULD BE $1000. COULD NOT AFFORD IT AND BEGAN LOOKING ONLINE FOR OTHER ALTERNATIVE. FOUND MANY OTHERS WITH THE SAME PROBLEM. CONTACTED SATURN BY PHONE, MAIL, SIGNED PETITIONS. NOTHING WAS EVER DONE. RECENTLY FOUND OUT GM RECALLED THE SAME PART FOR THE CHEVY COBALT, BUT NOT SATURN. FINALLY SEEN WHERE YOU COULD TAKE THE SATURN IN AND THEY WOULD FIX IT FOR FREE. I FOUND OUT ONLINE, SATURN NEVER SENT ME NOTIFICATION. WHEN I TOOK IT IN THEY SAID I HAD 2,000 MILES OVER WHAT THE "SPECIAL WARRANTY" WOULD COVER. CONTACTED THEY SATURN CUSTOMER SERVICE, THEY OPENED AN INVESTIGATION AND CALLED ME BACK TO SAY THERE WAS NOTHING THEY COULD DO DUE TO THE 2,000 MILES AND WHEN I ASKED FOR SOMEONE HIGHER I WAS TOLD THERE WAS NOWHERE HIGHER THIS WAS GM'S FINAL DECISION BUT I SHOULD PAY FOR THE REPAIRS BECAUSE THIS WAS A HAZARD. I ASKED AGAIN FOR A SUPERVISOR OR ANYONE ELSE HIGHER THAN HER SHE AGAIN SAID THERE WAS NO ONE HIGHER AND THIS WAS GM'S FINAL DECISION AND REMAINED ON THE LINE SILENT THEN FINALLY DISCONNECTED THE CALL. I DO NOT UNDERSTAND HOW THEY CAN REFUSE TO LET ME TALK TO SOMEONE HIGHER AND FURTHERMORE REFUSE TO COVER A MANUFACTURERS DEFECTIVE PART. *TR

Mileage: 60,000

Aug 20, 2010

WHILE DRIVING FOR LESS THAN 5 MINUTES, THE CAR DINGED AND THE PWR STR LIGHT CAME ON. I WAS UNABLE TO TURN THE WHEEL WITHOUT CONSIDERABLE EFFORT. DROVE HOME AT ABOUT 30 MILES PER HOUR AND HAD EXTREME DIFFICULTY TURNING THE WHEEL. THIS IS VERY DANGEROUS! I COULD BARELY TURN THE WHEEL AT ALL AND WAS CONCERNED FOR MY SAFETY! *TR

Mileage: 67,330

Aug 13, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 25-30 MPH THE VEHICLE LOST POWER STEERING. SHE STATED THAT THE VEHICLE BECAME VERY DIFFICULT TO STEER AND SHE HAD TO HOLD ON TO THE SHIFTER AND THE STEERING WHEEL IN ORDER TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS MANUAL. THE CONTACT HAD TAKEN THE VEHICLE TO THREE LOCAL MECHANICS AND THEY ADVISED HER THAT THE STEERING COLUMN NEEDED TO BE REPLACED AND HAS REFERRED HER TO THE DEALER. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR THIS FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AT FIRST BUT SHE NO LONGER HAS POWER STEERING. WHILE DRIVING THE VEHICLE ALSO LOCKED IN GEAR AND SHE COULD NOT SHIFT OUT OF GEAR. THE CONTACT STATED THE FAILURE HAPPENED AT 9,000 MILES. THE VEHICLE WAS TAKEN TO THE DEALER THIRTY SEVEN TIMES FOR THIS FAILURE AND THEY HAVE REPLACED THE WIRES BUT THE FAILURE CONTINUED TO OCCUR. THE DEALER HAS NEVER DIAGNOSED THE FAILURE BECAUSE THE CONTACT WOULD NOT PAY $500.00 FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 83,000.

Mileage: 21,000

Aug 9, 2010

THE POWER STEERING RANDOMLY STOPS WHILE DRIVING. INTERMITTENTLY, SOMETIMES IT'LL STOP 5 SECONDS AFTER DRIVING, SOMETIMES IT'LL WORK FOR A FULL HOUR DRIVE. I ALMOST GOT INTO A COUPLE BAD INCIDENTS BECAUSE OF THIS SUPPOSEDLY KNOWN ISSUE. *TR

Mileage: 100,000

Aug 9, 2010 Crash

TL*THE CONTACT OWNS A 2004 SATURN ION . WHILE DRIVING 60 MPH THE POWER STEERING CHIME SOUND ALERTED HER THAT THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A GARAGE IN ORDER TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS REPAIRED WITH A USED STEERING COLUMN. THE CONTACT STATED THAT HER SON WAS DRIVING AT 20 MPH WHEN THE CHIME ALERTED HIM AND THE STEERING WHEEL WAS VERY DIFFICULT TO STEER CAUSING HIM TO CRASH INTO A POLE. THERE WERE FRONT END DAMAGES AND NO INJURIES. THE DEALER STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 67000.

Jul 28, 2010

POWER STEERING FAILURE RENDERS VEHICLE INOPERABLE AND JUST PLAIN DANGEROUS. MY POWER STEERING WENT OUT WHILE DRIVING ON 3 OCCASIONS THIS WEEK AND WOULD BE BACK TO NORMAL AFTER COMING TO COMPLETE STOP AND RESTARTING THE VEHICLE. HAD THE POWER STEERING MOTOR REPLACED TO CORRECT THE PROBLEM. *TR

Mileage: 98,980

Jul 26, 2010

WHILE DRIVING, ANYWHERE FROM TWO MINUTES TO TWENTY MINUTES LATER, THE POWER STEERING FAILS AND DOES NOT CORRECT UNTIL THE ENGINE IS RESTARTED. THIS HAPPENS EVERY DAY,UP TO 5 TIMES A DAY. *TR

Jul 19, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 40 MPH THE POWER STEERING SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY STIFF. THE CONTACT DROVE THE VEHICLE ONTO THE EMERGENCY LANE, TURNED IT OFF AND RESTARTED IT; HOWEVER, THE VEHICLE BEGAN TO FUNCTION NORMALLY AND THEN THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE HAD RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT REPLACED THE POWER STEERING FUSES BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 69,000. THE VIN WAS UNAVAILABLE.

Mileage: 69,000

Jul 18, 2010

MY 2004 SATURN ION 3 POWER STEERING KEEPS ON FAILING. ALL I HAVE TO DO IS SHUT OFF THE CAR AND TURN IT BACK ON IT AGAIN AND IT WORKS AGAIN. IT APPEARS FROM THE INTERNET THIS IS A COMMON ISSUE WITH THESE CARS AND THAT THE COBALT WITH THE EXACT SAME STEERING COLUMN AND ELECTRIC MOTOR WAS RECALLED BUT THE ION WAS NOT. THIS IS SCARY WHEN DRIVING AND YOUR POWER STEERING JUST GOES OUT. IT IS HAPPENING MORE AND MORE ON ME AND IS GOING TO CAUSE AN ACCIDENT ONE DAY. *TR

Mileage: 69,000

Jul 15, 2010

SATURN ION 2004 2.2LTR L4 WITH 28K MILES. AFTER DRVING 3 OR 4 BLOCKS ONLY, "PWR STR" INDICATOR LIGHTED UP ON THE DASHBOARD, AND THE STEERING GOT REALLY HARD, ALMOST IMPOSSIBLE TO STEER THE CAR. THIS HAD HAPPENED LIKE 1 OR 2 YEARS BEFORE WHILE DRIVING IN MY PARKING, BUT IT WAS GONE THE NEXT TIME I STARTED THE CAR. *TR

Mileage: 28,000

Jul 14, 2010

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT 35 MPH, THE POWER STEERING LOCKED AND BECAME EXTREMELY DIFFICULT TO STEER. THE CONTACT THEN DEPRESSED THE BRAKES AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A LOCAL REPAIR FACILITY. THE DEALER ADVISED THERE WERE NO REPORTED FAILURES OF POWER STEERING LOSS IN HIS YEAR, MAKE AND MODEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 130,000.

Mileage: 104,000

Jul 13, 2010

I HAVE A 2004 SATURN ION LEVEL 2. MY VEHICLE'S 'CHECK ENGINE' LIGHT APPEARS QUITE FREQUENTLY. I BROUGHT IT TO A DEALERSHIP TO BE CHECK OUT OVER A YEAR AGO. I WAS TOLD THAT NOTHING WAS WRONG WITH MY VEHICLE. FOR A YEAR, I HAVE BEEN DRIVING WITH A 'CHECK ENGINE' LIGHT RANDOMLY LIGHTING UP. LAST NIGHT, MIDWAY AROUND A BEND, MY VEHICLE'S ELECTRIC POWER STEERING WENT OUT, AND STRAIGHTENED MY WHEEL- PUTTING ME INTO ONCOMING TRAFFIC. I COULD HAVE DIED AND KILLED ANOTHER DRIVER. THIS MORNING, AFTER CALLING AROUND TO DEALERSHIPS AND MECHANICS AND DOING MY OWN RESEARCH, I HAVE FOUND OUT THAT MY VEHICLE'S MAKE AND MODEL IS UNDER EVALUATION FOR A RECALL CONCERNING THE POWER STEERING. THIS "EVALUATION" WAS ONLY RECENTLY STARTED THIS PAST YEAR. THERE HAVE BEEN NO PUBLIC WARNINGS AND GM IS REFUSING TO ACKNOWLEDGE THE PROBLEM EVEN AFTER THE DIAGNOSTIC TESTS HAVE BEEN PERFORMED. MANY DRIVERS ARE DRIVING WITHOUT THE PROBLEM BEING FIXED BECAUSE OF THE PRICE TAG OF THE REPAIR AND THE STATE OF THE ECONOMY. WHAT IS IT GOING TO TAKE FOR A RECALL REGARDING SATURN IONS?! THE DEATH OF A SATURN DRIVER? THIS IS BECOMING ABSURD AND I BELIEVE WORSE THAN THE TOYOTA ORDEAL. THEY ARE SWEEPING THE ISSUE UNDER A RUG, ALONG WITH OUR MONEY AND MOST IMPORTANTLY, THE SAFETY OF SATURN DRIVERS' LIVES. I HAVE BEEN CONVERSING WITH OTHER SATURN DRIVERS WHO HAVE HAD THE SAME PROBLEMS, WE ARE FURIOUS AND PARANOID THAT AT ANY POINT IN TIME WE MAY DIE. *TR

Mileage: 130,000

Jul 13, 2010

I HAVE A 2004 SATURN ION (RED LINE). IN JULY OF LAST YEAR, MY POWER STEERING WENT OUT WHILE DRIVING. YOU HAVE TO TURN THE CAR OFF AND RESTART IT IN ORDER TO RESET THE POWER STEERING. THE PROBLEM OCCURRED TWICE THAT MONTH AND DID NOT HAPPEN AGAIN UNTIL JUNE OF THIS YEAR. IT HAS HAPPENED 5 TIMES SINCE. I HAVE NOTICED THAT THE PROBLEM USUALLY OCCURS WHEN THE WEATHER IS HOT (OVER 90 DEGREES). OTHER THAN THAT, THERE IS NO SET CIRCUMSTANCE. IT CAN JUST GO OUT AT ANY TIME. I CONTACTED SATURN AND THEY SAID THERE WAS A PROBLEM WITH SOME PART OF THE STEERING COLUMN THAT WAS CAUSING THE PROBLEM, BUT THE WAY THE CAR IS MADE, THEY JUST CAN'T REPLACE THE PART, BUT THE ENTIRE STEERING COLUMN HAS TO BE REPLACED. THIS WOULD COST BETWEEN 700.00 AND 800.00 BEFORE LABOR. I HAVE BEEN RESEARCHING THIS ON THE INTERNET AND HAVE FOUND DOZENS OF OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. I FEEL THIS IS A SAFETY PROBLEM ON SATURNS PART AND THE STEERING COLUMN NEEDS TO BE RECALLED. I UNDERSTAND YOU HAVE HAD SIMILAR COMPLAINTS ABOUT THIS PROBLEM. I HOPE YOU TAKE THESE COMPLAINTS INTO CONSIDERATION. *TR

Mileage: 122,000

Jul 13, 2010

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING AT 70 MPH THE POWER STEERING LIGHT FLASHED AND THE POWER STEERING MALFUNCTIONED. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED TO THE CONTACT TO TAKE THE VEHICLE INTO THE DEALER TO HAVE A DIAGNOSTIC TEST AND ALSO HAVE A DISTRICT SPECIALIST LOOK AT THE VEHICLE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER AT THIS TIME. THE CONTACT STATED THE VEHICLE WILL CAUSE SOMEONE'S DEATH. THE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

Jul 9, 2010

THE POWER STEERING ON MY 2004 SATURN ION WENT OUT WHILE DRIVING. *TR

Mileage: 130,000

Jul 9, 2010

POWER STEERING JUST STARTED TO GO OUT ON MY SATURN ION 04. THIS PROBLEM STARTED ABOUT 2MOS AGO, APRIL, 2010. IT APPEARS AFTER THE CAR HAS BEEN RUNNING FOR A WHILE. WHEN TURNED OFF AND RESTARTED, POWER STEERING WORKS, BUT THEN MAY GO OUT AFTER DRIVING A WHILE MORE. WHEN CAR WAS FIRST BOUGHT, WITHIN 24 HRS WE HAD AN IGNITION PROBLEM THAT THE DEALERSHIP ENDED UP FIXING FREE OF CHARGE. VERY DISTURBED THAT THE COBALT WAS RECALLED FOR THIS PROBLEM AND NOT THE SATURN. MAKES NO SENSE SINCE THE POWER STEERING IS THE SAME IN BOTH VEHICLES. *TR

Mileage: 102,000

Jul 7, 2010

POWER STEERING ON 2004 SATURN ION IS DEFECTIVE AND GM WON'T PAY FOR IT. *TR

Mileage: 40,700

Jul 6, 2010

ESCONDIDO, CA. -- I AM A LONGTIME OWNER OF SATURNS -- I OWN A 2009 VUE NOW AND HAVE OWNED FOUR OTHER SEDANS -- AND HAVE ALWAYS THOUGHT THEY WERE RELIABLE AND SAFE CARS. MY DAUGHTER DROVE AN SL FOR YEARS. NOW I AM NOT SO SURE. I JUST PURCHASED (JULY 5) A 2004 SATURN ION REDLINE, 73,000 MILES ON THE ODOMETER, FOR MY SON, THE FIRST DAY HE DROVE IT, THE POWER STEERING WENT OUT WHILE HE WAS MAKING A TURN. HE NEARLY HAD AN ACCIDENT. THERE WAS A CHIME, THE LETTERS PWR STR APPEARED ON THE DASHBOARD READOUT, AND THE POWER STEERING WENT OUT IMMEDIATELY, MAKING THE VEHICLE EXTREMELY DIFFICULT TO STEER. TURNING OFF THE CAR AND STARTING IT AGAIN RESTORED THE POWER STEERING. BUT WITHIN 24 HOURS, THE SAME THING HAPPENED TWICE MORE WITHOUT ANY WARNING, ONCE WHILE I WAS DRIVING THE CAR. I HAVE SINCE DONE A WEB SEARCH AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE ION FOR THIS EXACT PROBLEM. THIS IS NOT JUST A SIMPLE ISSUE OF A PART WEARING OUT. IT IS A WIDESPREAD AND EXTRAORDINARILY DANGEROUS SITUATION THAT IS GOING TO RESULT IN INJURIES OR DEATH, IF IT HASN'T ALREADY. I AM ALSO OUTRAGED THAT GM HAS ISSUED A RECALL FOR THE CHEVY COBALT SS, WHICH HAS THE SAME STEERING SYSTEM AS THE ION REDLINE, BUT NOT FOR THE ION. I HAVE CONTACTED GM, AND A SPOKEWOMAN (MERISSA) ACKNOWLEDGED THE COBALT RECALL, BUT SAID IT DID NOT APPLY TO THE ION FOR REASONS SHE COULD NOT EXPLAIN. ARE THE SAFETY AND LIVES OF SATURN ION OWNERS SOMEHOW LESS VALUABLE THAN OWNERS OF CHEVY COBALTS? GM HAS DIRECTED ME TO A CHEVY DEALER (NOW THAT SATURN IS GONE) TO HAVE THE PROBLEM ASSESSED. IT SAYS IT CANNOT PROMISE ANYTHING BECAUSE THE CAR IS OUT OF WARRANTY. BUT THIS IS CLEARLY A PROBLEM DUE TO A DEFECTIVE STEERING SYSTEM. I IMPLORE NHTSA TO REQUIRE A RECALL FOR SATURN IONS WITH ELECTRIC STEERING. JUST DO A GOOGLE SEARCH FOR "SATURN ION POWER STEERING FAILS" TO SEE ALL THE IDENTICAL COMPLAINTS AND HARROWING REPORTS OF ACCIDENTS AND NEAR ACCIDENTS. DO YOUR JOB, PLEASE, BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR

Mileage: 73,200

Jul 4, 2010

INTERMITTENT POWER STEERING FAILURE ON 2004 SATURN ION. RESTARTING ENGINE "RESETS" POWER STEERING. MAY OCCUR MULTIPLE TIMES IN ONE WEEK. SAME PROBLEMATIC POWER STEERING UNITS USED IN OTHER GM VEHICLES THAT WERE RECALLED (COBALTS AND G5) BUT NO RECALL FOR SATURN IONS HAVING SAME PROBLEM WITH SAME PARTS. *TR

Mileage: 51,603

Jul 2, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE POWER STEERING LIGHT CAME ON AND THE STEERING FAILED. THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT WAS ABLE TO DRIVE SAFELY TO HIS RESIDENCE. THE FOLLOWING DAY, THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 63918.

Mileage: 63,918

Jun 29, 2010

I DRIVE A 2004 SATURN ION-2 AND MY POWER STEERING GOES OUT AT RANDOM TIMES. THIS IS THE FIRST TIME I HAVE HAD AN ISSUE WITH MY POWER STEERING. I FEEL IT IS A MAJOR SAFETY CONCERN BECAUSE THIS ISSUE HAPPENS AT RANDOM AND THE CAR BECOMES INCREDIBLY HARD TO STEER. I HAVE DONE SOME RESEARCH ON THIS MATTER AND MANY OTHER SATURN DRIVERS HAVE THE EXACT SAME PROBLEM AS MYSELF AND I HAVE ALSO FOUND THAT THE CHEVY COBALT HAS THE EXACT SAME STEERING COLUMN AS THE SATURN ION AND THERE HAS BEEN A RECALL ON THE COBALT BUT NOT ON THE ION. THIS BAFFLES ME BECAUSE IF THE SAME MECHANISM IS ON BOTH CARS THE BOTH CARS SHOULD BE RECALLED NOT JUST ONE. I FEEL EXTREMELY UNSAFE ON THE ROAD DRIVING MY CAR NOW BECAUSE I HAVE NO INDICATION IF AND WHEN MY POWER STEERING WILL FAIL. THE ARE NO EVENTS LEADING UP TO THIS HAPPENING AND I REPLACED THE ELECTRICAL POWER STEERING FUSES IN HOPES THAT THE FUSES WERE BLOWN BUT THIS DID NOT SOLVE THE PROBLEM. FROM SOME INTERNET RESEARCH THE NEXT STEP WOULD BE HAVING THE ENTIRE STEERING COLUMN REPLACED BUT I DO NOT FEEL SATURN ION DRIVERS SHOULD BE RESPONSIBLE FOR REPLACING A DEFECT ON A CAR THAT SHOULD HAVE BEEN RECALLED YEARS AGO. *TR

Mileage: 83,000

Jun 29, 2010

ELECTRIC POWER STEERING SYSTEM FAILURE IN MY 2004 SATURN ION. POWER STEERING SYSTEM STOPS WORKING AND STEERING BECOMES VERY HARD AND HEAVY. IT OCCURS DAILY SINCE 6-19-10. CALLED DEALER WHO INFORMED ME THAT NO RECALL HAS BEEN MADE BY SATURN EVEN THOUGH SAME PROBLEM HAS CAUSED A RECALL OF CHEVY COBALT, WHICH USES THE SAME ELECTRIC PART (MOTOR) AND HAS EXPERIENCED SAME PROBLEMS. *TR

Mileage: 97,027

Jun 28, 2010

2004 SATURN ION COUPE STEERING JUST WENT OUT WITH NO WARNING CAR WOULD NOT STEER. THE DASH LIGHT JUST GOES ON AND STEERING IS GONE HARD TO CONTROL CAR . *TR

Mileage: 69,090

Jun 27, 2010

I HAVE A 2004 SATURN ION THAT HAS POWER STEERING ISSUES. WHAT HAPPENS IS A TONE WILL SOUND AND A POWER STEERING WARNING WILL APPEAR ON THE MESSAGE WINDOW AND THEN I LOSE THE POWER STEERING. IT THEN BECOMES VERY HARD TO CONTROL THE CAR. THIS HAS HAPPENED ON THE FREEWAY, IN TOWN AND AT STOP LIGHTS. IT IS BUILDING IN FREQUENCY GOING FROM ONCE EVERY FEW MONTHS TO EVERY FEW DAYS. I HAVE HAD TO PUT MY FOUR WAYS ON AND BLOCK TRAFFIC BECAUSE THE ONLY WAY TO GET THE POWER STEERING BACK IS TO TURN THE CAR OFF AND THEN WAIT AT LEAST 30 SECONDS AND TURN THE CAR BACK ON. *TR

Mileage: 4,600

Jun 25, 2010

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHEN DRIVING AT 10 MPH EXITING A RAMP OR ATTEMPTING A TURN, THE STEERING WOULD BECOME EXTREMELY STIFF AND DIFFICULT TO STEER. THE CONTACT STATED THE FAILURE BECAME PROGRESSIVELY WORSE AND WOULD OCCUR ON A DAILY BASIS. THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. ON A LATER DATE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS ADVISED THAT THERE WAS AN ELECTRIC BASE AND IN ORDER TO MAKE REPAIRS, THE ENTIRE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE WAS SERVICED YET THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER NOR WERE THERE ANY FURTHER REPAIRS. THE FAILURE MILEAGE WAS 30, 000 AND THE CURRENT MILEAGE WAS 40,500.

Mileage: 30,000

Jun 25, 2010

2004 SATURN ION WITH INTERMITTENT POWER STEERING FAILURE. HAPPENS RANDOMLY SEVERAL TIMES A WEEK. CAR BECOMES VERY DIFFICULT TO MANEUVER. *TR

Mileage: 129,000

Jun 24, 2010

POWER STEERING FAILS WHEN DRIVING MY SATURN ION 2. *TR

Mileage: 67,346

Jun 23, 2010

2004 ION BOUGHT 2 MONTHS AGO, POWER STEERING GOES OUT ALMOST EVERY DAY. I HAVE TO STOP ON THE SIDE OF THE ROAD AND TURN THE CAR OFF AND RE-START IT. TO CORRECT THE FAILURE WOULD BE A 1000 DOLLAR COST. WHICH I SHOULDN'T HAVE TO REPLACE WHEN IT'S A NEW CAR TO ME.. *TR

Mileage: 39,000

Jun 21, 2010

HAVE A 2004 SATURN ION ELECTRIC POWER STEERING GO OUT AS YOU ARE DRIVING HARD TO CONTROL CAR. *TR

Mileage: 65,500

Jun 21, 2010

POWER STEERING HAS WENT ON MY 2004 SATURN ION. UPON LOOKING ON THE INTERNET, I WAS FLOODED WITH SIMILAR PROBLEMS. THIS IS A MAJOR PROBLEM WHERE PEOPLE'S LIVES ARE AT RISK. THE CHEVY COBALT HAS BEEN RECALLED FOR THIS SAME PROBLEM, AND CONTAINS THE SAME ELECTRIC STEERING COLUMN. I DON'T UNDERSTAND HOW THIS HAS NOT YET BEEN RECALLED AND PEOPLES LIVE ARE AT RISK EVERY DAY. I CANNOT AFFORD TO FIX SOMETHING LIKE THIS THAT SHOULD NEVER BE A PROBLEM BECAUSE OF ITS HEALTH RISKS. *TR

Mileage: 82,000

Jun 20, 2010

WIFE WAS DRIVING HOME FROM WORK, AND THE POWER STEERING IN HER SATURN ION JUST QUIT WORKING MAKING THE CAR VERY DIFFICULT TO STEER. NO ONE WAS HURT, BUT NEARLY CAUSED AN ACCIDENT. MY UNDERSTANDING FROM THE DEALER IS THAT THE ELECTRIC MOTOR ON THE STEERING COLUMN OVER HEATS AND JUST STOPS WORKING. VERY EXPENSIVE TO FIX, AND I ALSO UNDERSTAND THIS IS A COMMON PROBLEM. SHUTTING CAR OFF AND RE-STARTING MAKES IT WORK AGAIN, BUT IT HAS HAPPENED FOUR OTHER TIMES SINCE THEN. *TR

Mileage: 102,000

Jun 18, 2010

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 65MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING FAILED. THE FAILURE CONTINUED AND BECAME PROGRESSIVELY WORSE. THE DEALER AND ADVISED THE STEERING COLUMN WOULD NEED TO BE REPLACED AT THE OWNER'S EXPENSE. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 94,000.

Mileage: 70,000

Jun 17, 2010

2004 SATURN ION - POWER STEERING GOES OUT WHILE DRIVING! HAS BEEN HAPPENING FOR OVER A YEAR. IF THE CAR IS RESTARTED IT COMES BACK ON FOR A SHORT TIME THEN GOES OUT AGAIN. UNABLE TO IDENTIFY ANYTHING SPECIFICALLY CAUSING THE ISSUE, HAPPENS AT RANDOM. *TR

Mileage: 120,000

Jun 16, 2010

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO TURN. SHE WAS ABLE TO MOVE THE VEHICLE OFF THE ROADWAY AND TURNED OFF AND RESTARTED THE ENGINE. THE STEERING RESUMED NORMAL OPERATION. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY AND THE FAILURE BECAME PROGRESSIVELY WORSE. THE DEALER ADVISED HAVING DIAGNOSTIC TESTING BEFORE THE VEHICLE COULD BE REPAIRED. THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 65,232.

Mileage: 65,232

Jun 15, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT 25 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY LOST ALL POWER STEERING . THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 128,000

Jun 14, 2010

WHILE DRIVING ON THE HIGHWAY AT 70 MPH THE POWER STEERING WARNING LIGHT CAME ON AND THE ELECTRICAL POWER STEERING QUIT WORKING AND THE STEERING BECAME EXTREMELY STIFF. FORTUNATELY THE VEHICLE WAS GOING STRAIGHT AND NOT ON A TURN SINCE WE WERE DRIVING THROUGH THE MOUNTAINS. WHEN THE VEHICLE WAS SHUT OFF THE POWER STEERING APPARENTLY RESET ITSELF AND THE VEHICLE WORKED FINE FOR THE NEXT 20 MILES WHERE IT HAPPENED AGAIN. IT'S BECOMES MANUAL STEERING. IT IS THE ONLY VEHICLE WE HAVE AND IT IS USED TO DRIVE 17 MILES ONE WAY TO WORK SIX TIMES A WEEK. IT HAPPENS AT LEAST TWICE A DAY. THE DEALER WANTS A FORTUNE TO FIX SOMETHING THAT SHOULD BE ON A RECALL. *TR

Mileage: 175,525

Jun 14, 2010

ELECTRIC POWER STEERING IN 2004 SATURN ION 2 STOPS WORKING INTERMITTENTLY. THIS SITUATION HAS HAPPENED TO MY DAUGHTER SEVERAL TIMES FOR NO APPARENT/SPECIFIC REASON. *TR

Mileage: 39,382

Jun 10, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THE FAILURE OCCURRED MULTIPLE TIMES IN ONE WEEK. THE CONTACT SPOKE WITH THE DEALER AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 83,433.

Mileage: 83,433

Jun 9, 2010

TL*THE DRIVER OWNS A 2004 SATURN ION. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE POWER STEERING LIGHT CAME ON AND THE VEHICLE LOST POWER STEERING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED IT OFF. UPON RESTART, THE VEHICLE FUNCTIONED PROPERLY. THE CONTACT CALLED THE DEALERSHIP AND WAS INFORMED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 88,300. UPDATED 10/13/10*BF THE CONSUMER RECEIVED A RECALL NOTICE AND THE POWER STEERING MODULE WAS REPLACED. UPDATED 10/14/10*JB

Mileage: 88,300

Jun 8, 2010

POWER STEERING WILL SUDDENLY LOCK UP AND LIGHT WILL FLASH POWER STRING ON DASH. THIS OCCURS AT 5 MILES PER HOUR UP TO 70 PLUS MILES PER HOUR ON THE INTERSTATE. EXTREMELY EXTREMELY HARD TO GET OFF TO SIDE OF ROAD. THEN IF YOU PUT IN PARK AND TURN THE CAR OFF AND BACK ON, THE POWER STEERING WILL WORK FOR ANOTHER 5 TO 10 MILES OR SO. *TR

Mileage: 70,000

Jun 4, 2010

2004 SATURN ION 4 CYLINDER STRAIGHT DRIVE TRANSMISSION-MILEAGE 20,800. POWER STEERING MESSAGE KEEPS COMING ON. IN DAILY 62 MILE DRIVE, COMES ON A MIN OF 6 TIMES. HAVE TO PULL OFF ROAD, TURN CAR OFF, WAIT FOR ELECTRONIC STEERING TO RESET AND TURN CAR BACK ON. WHEN MESSAGE FLASHES, STEERING IS EXTREMELY HARD TO TURN. IF YOU ARE IN A CURVE OR TURN CAN LEAD TO AN ACCIDENT. HAS BEEN HAPPENING SINCE NOV 2009. CALL SATURN OF CONCORD, TALKED TO SERVICE MANAGER. SAID THERE WAS RECALL BUT MY VIN # WAS NOT INCLUDED IN RECALL. COST TO REPAIR - $50 DIAGNOSTIC TEST - $800 FOR PART. CALLED GM CUST SERVICE WAS BASICALLY TOLD THERE WAS A RECALL BUT IT WAS FOR CHEV. COBALT, NOT SATURN ION. GOOGLED AND FOUND HUNDREDS OF CUSTOMERS WHO HAVE HAD THE SAME PROBLEM WITH SATURN ION 2003, 2004, ETC. GM CUST SERVICE WOULD NOT ACKNOWLEDGE THAT ANY COMPLAINTS HAD BEEN FILED WITH GM USING HIPPA LAW TO JUSTIFY NOT TELLING ME IF COMPLAINTS HAVE BEEN FILED. WANT GM TO REPAIR MY CAR PROBLEM AT NO CHARGE. OBVIOUSLY MANUF DEFECT IN THIS MODEL OF SATURN. *TR

Mileage: 13,360

Jun 4, 2010

POWER STEERING FAILS WHILE DRIVING DOWN THE HIGHWAY/ROAD IN MY 2004 SATURN ION 3. POWER STEERING INDICATOR GOES OFF WHEN I LOOSE THE POWER STEERING. PULL OVER AND SHUT OF CAR AND RESTART EVERYTHING SEEMS FINE FOR A FEW MILES THEN THE PROBLEM STARTS OVER AGAIN. SEVERE SAFETY ISSUE- ESPECIALLY WHEN MY WIFE IS DRIVING WITH THE KIDS. AFTER RESEARCHING, FINDING OUT THIS IS BECOMING A COMMON PROBLEM- WHY NO RECALL? *TR

Mileage: 80,700

May 30, 2010

QUITE OFTEN, WITHOUT WARNING, THE POWER STEERING FAILS ON MY WIFE'S 2004 SATURN ION. SURPRISED AT FIRST BY THIS FAILURE, SHE HAS LEARNED NOT TO PANIC AND TO KEEP CONTROL OF THE CAR. INTERNET RESEARCH HAS TOLD US THAT GM IS AWARE OF THE PROBLEM AND ISSUED RECALLS ON OTHER MODELS WITH THE SAME SYSTEM. IT IS APPARENTLY AN EXPENSIVE FIX. *TR

Mileage: 76,000

May 26, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE POWER STEERING MALFUNCTIONED. THE POWER STEERING LIGHT ILLUMINATED BEFORE THE FAILURE OCCURRED. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; AFTER RESTART, THE POWER STEERING RESET TO NORMAL. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALERSHIP FOR DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 88,000.

Mileage: 88,000

May 17, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED AND THE POWER STEERING FAILED SUDDENLY. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT; AFTER RESTART, THE POWER STEERING FUNCTIONED PROPERLY. THE FAILURE OCCURRED TWICE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 55,000.

Mileage: 55,000

May 17, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH INTO A PARKING LOT. A CHIME SOUNDED INSIDE OF THE VEHICLE AND THE POWER STEERING WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED NORMALLY FOR A PERIOD OF TEN MINUTES. THE VEHICLE FAILURE OCCURRED REPEATEDLY; AND WHENEVER IN OPERATION DURING WARM WEATHER TEMPERATURES. THE AUTHORIZED DEALER WAS NOTIFIED OF THE MALFUNCTION AND STATED THERE WAS NOT A RECALL FOR THE DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 72,000. UPDATED 07/19/10. *LJ THE CONSUMER STATED THE STEERING GOES OUT 4-5 TIMES A DAY IN A 45 MINUTE TO HOUR TIME FRAME. IT WAS ALMOST IMPOSSIBLE TO STEER THE VEHICLE. UPDATED 09/22/10

Mileage: 72,000

May 13, 2010

2004 SATURN ION. POWER STEERING GOES OUT INTERMITTENTLY I HAVE HAD NEAR MISSES TWICE WITH IT GOING OUT AT LOW SPEEDS EXTREMELY HARD TO TURN. WHEN CAR STOPS & IS RESTARTED POWER STEERING WORKS AGAIN. I DRIVE 10 MI TO AND FROM WORK USUALLY HAPPENS IN AFTERNOON 4 OUT OF 5 TIMES. *TR

Mileage: 68,000

May 11, 2010

DRIVING ON FREEWAY THROUGH A BENDING TUNNEL AND SUDDENLY THE POWER STEERING FAILED. VERY NEAR COLLISION WITH THE TUNNEL WALL. DROVE REST OF THE JOURNEY WITH NO POWER STEERING. POWER STEERING RETURNED ON START-UP. BUT THEN FAILED AGAIN THE NEXT DAY AND IS NOW, EXCEPT FOR THE FIRST 10 SECONDS AFTER TURNING ON THE IGNITION, DOES NOT WORK AT ALL. $1200 REPAIR ESTIMATE TO REPLACE POWER MODULE. 2004 SATURN ION WITH ONLY 35,000 MILES. *TR

Mileage: 35,000

May 10, 2010

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL IMMEDIATELY FOLLOWED BY A LOSS OF POWER STEERING ASSIST. THE STEERING WHEEL BECAME EXTREMELY HARD AND THE CONTACT HAD EXTREME DIFFICULTY IN MAINTAINING CONTROL OF THE VEHICLE. SHE WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROADWAY WITHOUT INCIDENT AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE VEHICLE WAS STILL WITHOUT POWER STEERING ASSIST. NEITHER THE DEALER NOR MANUFACTURER HAD YET BEEN CONTACTED. THIS WAS THE FIRST INCIDENT OF THE FAILURE IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 92,890.

Mileage: 92,890

May 7, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. THE POWER STEERING LIGHT ILLUMINATED AND THE POWER STEERING MALFUNCTIONED. WHEN THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT, THE POWER STEERING FUNCTIONED NORMALLY; HOWEVER, THE FAILURE REOCCURRED CONSTANTLY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 68,000.

Mileage: 68,000

Apr 30, 2010

MY CAR RAN FINE UNTIL ABOUT 60,000 MILES. THEN THE POWER STEERING GOING. AT FIRST IT WAS SPORADIC. IT WOULD GO OUT AND THEN COME BACK ON. PRETTY SOON IT GOT TO BE ALL THE TIME. I HAVE YET TO GET FIXED. MY MECHANIC TOLD ME IT WOULD COST $1,200. *TR

Apr 28, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT ANY SPEED, THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. HE THEN CALLED THE MANUFACTURER WHO REFERRED HIM TO THE DEALERSHIP. THE CURRENT MILEAGE WAS 19,201. THE FAILURE MILEAGE WAS UNKNOWN.

Apr 26, 2010

THE POWER STEERING ON MY 2005 SATURN ION JUST WENT OUT WHILE I WAS DRIVING, WITH OUT ANY WARNING. AND AFTER TALKING WITH OTHER PEOPLE AND A MECHANIC IT SOUNDS LIKE IT IS A PRETTY BIG PROBLEM. *TR

Mileage: 101,000

Apr 26, 2010

THE POWER STEERING SIGNAL SHOW ON DASH DISPLAY AND POWER STEERING GOES OUT. WHEN THE CAR IS TURN OFF AND AFTER FEW MINUTES IS TURN BACK ON, POWER STEERING WORK FINE AGAIN FOR SOME TIME. FUSES ARE OK. THIS HAPPEN WHILE YOU ARE DRIVING AND IS VERY HARD TO GET KEEP OF THE CAR. THIS HAD HAPPENED SEVERAL TIMES DURING THE LAST YEAR. *TR

Mileage: 66,114

Apr 23, 2010

DURING MY DRIVE HOME FROM WORK, I WAS SLOWING DOWN FOR A RED LIGHT, AND THE PWR STR ERROR LIGHT CAME ON IN MY CAR IMMEDIATELY FOLLOWED BY MY POWER STEERING GIVING OUT. I COULD HARDLY TURN THE WHEEL, BUT STRUGGLED WITH TWO HANDS TO PULL OFF THE ROAD AND TURN MY CAR OFF. WHEN I RESTARTED IT SEVERAL MINUTES LATER, THE ERROR MESSAGE WAS GONE. I STARTED DRIVING AGAIN AND THE POWER STEERING RETURNED. I MADE IT HOME. THE FOLLOWING MONDAY I TOOK THE CAR TO RETURN TO WORK WHERE I PLANNED TO TAKE IT INTO THE MECHANIC NEAR THERE. AGAIN, AS I WAS COMING TO AN INTERSECTION AND PREPARING TO TURN ONTO A BUSY HIGHWAY, THE ERROR MESSAGE CAME ON AGAIN AND MY POWER STEERING COMPLETELY GAVE OUT. I WAS EXTREMELY SHAKEN UP AND FORCED THE WHEEL TO TURN OFF TO THE SIDE. AGAIN, BY SHUTTING OFF THE ENGINE TEMPORARILY, I WAS ABLE TO GET IT TO WORK WELL ENOUGH TO GET TO WORK. MY MECHANIC OBSERVED THE CAR AND DETERMINED THAT THIS IS AN ELECTRONIC STEERING PROBLEM. TO FIX IT THE ENTIRE STEERING COLUMN WOULD NEED TO BE REPLACED. THIS HAS AN ESTIMATED COST OF $1,000 AND NEEDS TO BE DONE AT A CERTIFIED SATURN DEALER BECAUSE OF THE SOFTWARE ASSOCIATED WITH THE FIX. THIS PROBLEM IS EXACTLY WHAT WAS REPORTED IN THE GM RECALL OF COMPACT CARS TO FIX THE POWER STEERING. THE STEERING COLUMN PARTS ARE THE SAME IN THE 2004 SATURN ION 3, WHICH IS WHAT I DRIVE. YET, MY CAR WAS NOT INCLUDED IN THE RECALL. WHY? I AM NOT ABLE TO DRIVE MY CAR UNTIL IT IS FIXED. THIS IS A SERIOUS SAFETY HAZARD, AS I AM BARELY STRONG ENOUGH TO TURN THE WHEEL WITHOUT THE POWER STEERING. I WAS ONLY LUCKY THAT THIS DID NOT HAPPEN WHILE I WAS IN DIFFERENT PLACES OF MY COMMUTE OR THE CONSEQUENCES COULD HAVE BEEN SEVERE. *TR

Mileage: 79,500

Apr 19, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 65 MILES PER HOUR THE POWER STEERING FAILED. THE CONTACT SPOKE WITH THE DEALER WHO ADVISED THEY WILL SEND THE PART TO THE CONTACT TO REPAIR THE VEHICLE. THE CURRENT MILES WERE 84000. THE FAILURE MILES WERE NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

Apr 19, 2010

TL*-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 45-55 MPH THE POWER STEERING LOCKED WITHOUT WARNING, CAUSING LIMITED CONTROL IN THE STEERING OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE RESTARTED, THE POWER STEERING FUNCTIONED NORMAL FOR A FEW MOMENTS AND FAILURE CONTINUED TO OCCUR. THE DEALER WAS NOTIFIED AND STATED THAT THE STEERING COLUMN WOULD BE REPLACED AT THE OWNER EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 96,000.

Mileage: 10,000

Apr 18, 2010

I WAS TAKING COMING OFF A RAMP AT 40 MPH WHEN THE ELECTRIC POWER STEERING FAILED. THIS HAPPENS FREQUENTLY WHILE THE CAR IS IN MOTION. DEALER SAYS THE MODULE IS BEGINNING TO FAIL. *TR

Mileage: 79,000

Apr 14, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT SPEEDS OF 30 MPH DOWNHILL, THE POWER STEERING FAILED. THE POWER STEERING WARNING LIGHT ILLUMINATED MOMENTARILY ON THE WARNING PANEL. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 150,000.

Mileage: 150,000

Apr 12, 2010

WHILE DRIVING THE AUTOMOBILE THE POWER STEERING LIGHT COMES ON AND THE POWER STEERING FAILS. THE CAR MUST BE PULLED OVER AND TURNED OFF FOR 30 SECONDS, THEN RE-STARTED. THIS PROBLEM HAPPENS WHEN OUTSIDE TEMPERATURES GET ABOVE 55-60 DEGREES F, AND HAPPENS AT LEAST EVERY 3RD TIME AUTO IS DRIVEN. NO REPAIRS MADE AT THIS TIME. *TR

Mileage: 68,255

Apr 11, 2010

WHILE DRIVING MY POWER STEERING ALARM ON MY DASH CAME ON AND MY POWER STEERING STOPPED WORKING. I HAD TO PULL OVER AND TURN OFF THE CAR. UPON RESTARTING THE CAR THE POWER STEERING WAS WORKING. THIS HAPPENED THREE TIMES WITHIN 30 MINUTES. IT HAPPENED AGAIN SEVERAL HOURS LATER AND AGAIN TWO DAYS LATER. I HAVE NOT DONE ANYTHING ABOUT IT BECAUSE I AM WAITING TO TAKE IT TO A MECHANIC. *TR

Mileage: 30,030

Apr 10, 2010

I WAS DRIVING AT A LOW SPEED, AND THE POWER STEERING SUDDENLY WENT OUT ON MY 2004 SATURN ION. I WAS ABLE TO TURN THE WHEEL INTO A PARKING LOT. SUPRISINGLY, WHEN I TURNED THE CAR BACK ON, THE POWER STEERING SYSTEM CAME ON AS WELL. I WAS ABLE TO DRIVE IT HOME, BUT I ALMOST CRASHED. NO WARNING. I HAVE BEEN RESEARCHING ONLINE, AND HAVE FOUND THAT OTHER 2004 ION USERS HAVE HAD SIMILAR PROBLEMS, AND WHILE GM RECALLED THIS ISSUE ON COBALTS, IT'S IGNORING THE SATURN 2004 SAME ISSUE. *TR

Mileage: 102,000

Apr 1, 2010

I AM SENDING THIS AS A WORRIED SON OF A 2004 SATURN ION 2 OWNER. MY MOTHER HAS CALLED ME SEVERAL TIMES ASKING ABOUT THE STEERING ON HER CAR. SHE WILL BE JUST DRIVING DOWN THE HIGHWAY AND SHE HEARS A CHIME AND SEES A LIGHT ON HER DASH INDICATING LOSS OF POWER STEERING. WHEN SHE RESTARTS THE CAR THE ISSUE GOES AWAY. ALSO ON MARCH 31ST 2010, THIS HAPPENED ON HER DRIVE TO WORK IN CITY DRIVING CONDITIONS, ONCE AGAIN HAVING TO SHUT OFF HER CAR TO RESET THE STEERING TWICE IN 5 MILES. THE PART CAUSING THIS IS THE SAME PART THAT IS BEING RECALLED IN 1.3 MILLION GM CARS CURRENTLY BUT THE SATURN ION IS NOT ON THE LIST. I URGENTLY ASK YOU TO INCLUDE THESE CARS ON THE RECALL. WITH VERY LITTLE TROUBLE I HAVE FOUND MANY PEOPLE ON MANY MESSAGE BOARDS WITH THE SAME ISSUE MY MOTHER IS HAVING WITH HER CAR. PUT YOUR SELF IN MY PLACE, IMAGINE YOUR MOTHER WHO LOVES TO GO VISIT HER FAMILY OVER 100MI FROM HOME AS OFTEN AS SHE CAN, DRIVING ON I-35 IN MINNESOTA TO THE MINNEAPOLIS -ST. PAUL AT 65-70MPH AND HAVING TO PULL OVER ON AN INTERSTATE SEVERAL TIMES PER TRIP SO SHE CAN TURN OFF HER CAR ONLY TO RESET THE POWER STEERING SYSTEM. THEN HAVING TO SAFELY MERGE BACK ONTO THAT INTERSTATE. I WOULD HOPE YOU WOULD BE AS WORRIED AS I AM. IF NOT YOUR MOTHER THEN WHAT ABOUT YOU SON/DAUGHTER, WIFE/HUSBAND OR ANY ONE YOU KNOW HAVING TO DO THE SAME THING, ALL BECAUSE OF A PART THAT IS ALREADY BEING RECALLED IN OTHER CARS. GOD FORBID SHE GET INTO AN ACCIDENT AND GETS HURT OR WORSE HAVING TO DEAL WITH THIS ISSUE. I DO KNOW THAT MY CHILDREN WILL NOT BE IN THAT CAR UNTIL THE PROBLEM IS FIXED. I UNDERSTAND AN ACCIDENT CAN HAPPEN TO ANYONE AT ANYTIME BUT IT SHOULD NOT BE CAUSED BY A KNOWN FAULTY PART. TOO MANY PEOPLE HAVE ALREADY BEEN EFFECTED WITH TOYOTA'S ISSUES, LETS NOT LET THIS ISSUE TO CAUSE THE LOSS OF ANY OR ANY MORE INJURIES OR DEATHS. *TR

Mileage: 55,000

Mar 31, 2010

WHILE DRIVING ON THE FREEWAY AT 60 MPH, MY 2004 SATURN ION III LOST ITS POWER STEERING. THE CAR CHIMED AT ME AND DISPLAYED A "PWR STR" MESSAGE. THE CAR INSTANTLY BECAME MUCH MORE DIFFICULT TO CONTROL, ESPECIALLY IN TURNS AND AT LOWER SPEEDS. I WAS ABLE TO MAKE IT TO WORK. WHEN I RESTARTED MY CAR LATER IN THE DAY, THE POWER STEERING WAS WORKING AGAIN. BASED ON A BRIEF ONLINE SEARCH, THIS PROBLEM APPEARS TO BE COMMON WITH THE SATURN IONS. IT IS MY UNDERSTANDING THAT THE ION HAS THE SAME POWER STEERING MOTOR/MODULE AS THE CHEVY COBALT. A RECALL HAS RECENTLY BEEN ANNOUNCED FOR THE COBALT'S POWER STEERING ISSUE.

Mileage: 93,000

Mar 31, 2010

1. DRIVING CAR NORMALLY - DROVE ABOUT 1/2 MILE 2. POWER STEERING WENT OUT -- RECEIVED MESSAGE PWR STR SIMILAR TO RECALL CHEVY COBALT RECALL ID#10V073000 3. THE FAILURE DID NOT CORRECT

Mileage: 46,000

Mar 30, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, IMMEDIATELY FOLLOWED BY A LOSS OF POWER STEERING CONTROL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE OFF OF THE ROAD. THE ENGINE WAS SHUT OFF AND RESTATED. THE POWER STEERING RESUMED NORMAL OPERATION. THE DRIVER STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 68,000.

Mileage: 58,000

Mar 30, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED SPORADICALLY. THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL IMMEDIATELY FOLLOWING THE FAILURE. THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT SHE HAD TO SHUT THE VEHICLE OFF AND RESTART IT IN ORDER TO RESET THE POWER STEERING ASSIST. PRIOR TO THE RECENT FAILURE, A YEAR AGO; THE POWER STEERING COLUMN WAS REPLACED. THERE WERE NO FURTHER REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 84,000. UPDATED 05/11/10. *LJ UPDATED 6/1/10 *CN THE CONSUMER STATED WHEN SHE PUT THE GEAR IN DRIVE, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING COLUMN WOULD BECOME STIFF AS IF IT WAS LOCKED. THE VEHICLE HAS ELECTRIC POWER STEERING. THE STEERING MOTOR WAS REPLACED. UPDATED 06/24/10.*JB

Mileage: 70,000

Mar 25, 2010

POWER STEERING ON 2004 SATURN ION GOES OUT 2-3 TIMES PER WEEK WHILE DRIVING SINCE DEC 09. I MUST PULL THE CAR OFF TO THE SIDE OF THE ROAD, STOP, AND RESTART THE ENGINE IN ORDER FOR THE POWER STEERING TO RESET. I HAVE VERIFIED THAT THE FUZES CONTROLLING THE ELECTRIC POWER STEERING MOTOR ARE SERVICEABLE - THEY HAVE NEVER BLOWN OR NEEDED TO BE REPLACED. I AM CONCERNED AN ACCIDENT WILL OCCUR WHILE DRIVING DUE TO LOSS OF POWER STEERING.

Mileage: 33,152

Mar 25, 2010

POWER STEERING BECOMES INTERMITTENT WITH NO WARNING STOPS WORKING AT ANYTIME. I GOT TO DOING SOME READING AND FOUND OUT THAT IT IS VERY COMMON WITH THIS CAR AND UPON FURTHER RESEARCH FOUND THAT THE POWER STEERING MOTOR IS THE SAME ONSATURN ION AS ON THE COLBOLT AND G5 THAT GM HAS ALREADY RECALLED

Mileage: 107,000

Mar 22, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THEN THE VEHICLE LOST POWER STEERING. SHE WAS ABLE TO DRIVE THE VEHICLE HOME AND NOTIFIED A LOCAL REPAIR FACILITY. THE NEXT MORNING, WHEN SHE TRIED TO DRIVE THE VEHICLE TO THE REPAIR SHOP, THE POWER STEERING FUNCTIONED NORMALLY AND THE MECHANIC COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AFTER INSPECTING IT. A FEW MONTHS LATER, THE SAME FAILURE OCCURRED AND THE POWER STEERING LIGHT ILLUMINATED AND SHE LOST POWER STEERING AND CONTROL OF THE STEERING WHEEL. WHEN SHE TURNED THE VEHICLE OFF AND RESTARTED IT THE PROBLEM SEEMED TO CORRECT ITSELF. SHE TOOK THE VEHICLE TO A DEALER WHO STATED THAT SHE NEEDED A POWER STEERING MOTOR. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. SHE HAD NOT CALLED THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS 19,318. THE FAILURE MILEAGE WAS APPROXIMATELY 19,250.

Mileage: 19,250

Mar 17, 2010

AT ANY SPEED THE POWER STEERING GOES OUT MAKING IT HARD TO STEER AT LOW SPEEDS. MY CAR IS A 2004 SATURN ION 2. THIS IS A GM CAR AND HAS THE SAME PROBLEM AS THE RECENTLY RECALLED CHEVY'S AND PONTIACS. THE PROBLEM STARTED A YEAR AGO. THE CAR HAS NOT BEEN DRIVEN SINCE AUGUST 2009. I HAVE FOUND NUMEROUS COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM AN WOULD LIKE TO HAVE MY CAR INCLUDED IN THE RECALL. GM DOES KNOW ABOUT THIS PROBLEM AND IN AN EMAIL TO ITS SERVICE AGENTS SAID SATURN IONS WERE NOT INCLUDED. WHY? THIS COULD HAVE AND MAY HAVE ALREADY CAUSED ACCIDENTS. I WOULD LIKE SOME ANSWERS. *TR

Mileage: 150,500

Mar 12, 2010

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 5 MPH OUT OF A PARKING SPACE, HE NOTICED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. MOMENTS LATER, THE CONTACT NOTICED THAT THE VEHICLE NO LONGER HAD OPERABLE POWER STEERING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 43,000.

Mileage: 43,000

Mar 9, 2010

MY 2004 SATURN ION HAS BEEN LOOSING ITS POWER STEERING FOR THE PAST 2 YEARS. RECENTLY IT HAS BEEN HAPPENING MORE OFTEN DURING THE TIMES OF EXTREME HEAT OR WHEN I TRY TO DO A 3 POINT TURN. I HAVE BROUGHT IT 2 TO DIFFERENT MECHANICS AND THEY ARE NOT ABLE TO EXPLAIN TO ME WHAT AND WHY ITS HAPPENING. I HAVE BEEN ONLINE AND NOTICED A LARGE AMOUNT OF PEOPLE WITH A SIMILAR ISSUES. IT HAPPENS AT RANDOM TIMES AND AT RANDOM SPEEDS NOT USUALLY THE SAME TIME AT ANY TIME. *TR

Mileage: 86,359

Mar 8, 2010

POWER STEERING INTERMITTENTLY FAILS AND STEERING BECOMES VERY DIFFICULT OR IMPOSSIBLE AT LOW SPEEDS. *TR

Mileage: 40,000

Mar 6, 2010

CAR DOES NOT START WHEN BELOW 35 DEGREES. I HAVE TO WAIT EXACTLY 10 MINUTES THEN IT WILL USUALLY START. POWER STEERING WOULD OCCASIONALLY TURN OFF WHILE DRIVING AROUND 50,000 TO 60,000 MILES AND GRADUALLY WORSENS OVER TIME. MY POWER STEERING IS NOW COMPLETELY NOT WORKING AND HAS ALMOST CAUSED ME SEVERAL MINOR TO MAJOR ACCIDENTS WHEN IT SHUTS OFF WHILE DRIVING EITHER BY MYSELF OR WITH MY CHILDREN. I REPLACED THE ELECTRIC POWER STEERING FUSES FIRST TO SEE IF THAT SOLVED THE PROBLEM ONLY TO REALIZE ITS THE POWER STEERING COLUMN WILL HAVE TO BE REPLACED COSTING ME $1100. I CAN NO LONGER DRIVE MY CAR BECAUSE I AM NOT STRONG ENOUGH TO TURN THE WHEEL WITH THE CONSTANT FAILING OF THE POWER STEERING. *TR

Mileage: 50,000

Mar 4, 2010

ELECTRIC POWER STEERING FAILURE ON MY 2004 SATURN ION REDLINE OFF & ON FOR THE LAST YEAR & 6 MONTHS. IT HAPPENS W/O WARNING ON THE FREEWAY, AROUND CORNERS, & SOMETIMES IT GOES OUT BACK TO BACK MANY, MANY TIMES IN A ROW. THIS IS THE SAME RECALL AS GM IS HAVING ON THEIR ELECTRIC POWER STEERING MOTORS, IN FACT THE SAME PART #. THE CHEVY COBALT IS THE EXACT SAME POWER STEERING MOTOR, IN FACT THE SAME DRIVETRAIN. BUT FOR SOME REASON THE SATURN IS NOT MENTIONED IN THE RECALL. THIS NEEDS TO CHANGE. WE HAVE THE SAME ELECTRIC POWER STEERING MOTOR WITH THE SAME PART # & THE SAME DANGER AS THE OTHER VEHICLES IN THIS RECALL. *TR

Mileage: 61,000

Mar 3, 2010

I DRIVE A 2004 SATURN ION. MY CAR BEGAN LOSING POWER STEERING RANDOMLY. I WOULD BE DRIVING AND THE POWER STEERING WOULD STOP. IF I TURNED THE CAR OFF AND THEN CRANKED IT AGAIN THE POWER STEERING WOULD WORK. THIS HAPPENED 2 OR 3 TIMES AND THEN DIDN'T HAPPEN AGAIN FOR 2 MONTHS. THEN, ON A LONG CAR TRIP, THE POWER STEERING BEGAN GOING OUT EVERY MILE OR SO. I HAD TO HAVE IT TOWED TO A SATURN DEALERSHIP TO GET THE PROBLEM SOLVED. *TR

Mileage: 76,000

Mar 3, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE ELECTRIC POWER STEERING WOULD FAIL. IF UNDER 15 MPH, IT WOULD BE EXTREMELY HARD TO TURN WITHOUT THE ELECTRIC STEERING. WHEN HE TURNED THE VEHICLE OFF AND RESTARTED IT, THE PROBLEM SEEMED TO CORRECT ITSELF. THE PROBLEM WAS INTERMITTENT AT FIRST BUT BECAME MORE FREQUENT OVER TIME TO THE POINT WHERE IT MAY HAPPEN 4-5 TIMES WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES AND WAS TOLD THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. HE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY COULD NOT ASSIST HIM BECAUSE THERE WAS NO RECALL. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 170,000. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Mileage: 92,000

Mar 3, 2010

I HAVE A 2004 SATURN ION THAT THE ELECTRIC POWER STEERING PUMP GAVE OUT. IT STARTED IN ABOUT 6 MONTHS AGO AND WAS WORKING ON AND OFF AND ABOUT A MONTH AGO IT FINALLY GAVE OUT COMPLETELY. *TR

Mileage: 50,000

Mar 3, 2010

1. POWER-STEERING GOES OUT WITHOUT ANY WARNING. 2. IT HAPPENS SOMETIMES 2-3 TIMES A DAY AND OTHER DAYS, ONLY ONCE. 3. IF YOU TURN IGNITION OFF AN RESTART POWER-STEERING WORKS UNTIL THE POWER-STEERING FAILS AGAIN. THE CAR IS IN THE SHOP BEING FIXED AT THIS MOMENT. IT IS NOT SAFE TO DRIVE. *TR

Mileage: 55,000

Mar 3, 2010

THE POWER STEERING FAILS IN MY 2004 SATURN ION. THE PROBLEM IS RANDOM BUT HAPPENS FREQUENTLY, WITHOUT WARNING. ODDLY, IT HAPPENS MORE OFTEN DURING WARMER WEATHER. THE CAR BECOMES DIFFICULT TO STEER. I WAS TOLD THAT THE STEERING COLUMN NEEDED REPLACED AT A COST OF $450 AND THAT IT WOULD BE A USED COLUMN. *TR

Mileage: 90,000

Mar 2, 2010

MY GM 2004 SATURN ION THE POWER STEERING LIGHT COMES ON AND THE POWER STEERING GOES OUT WHILE DRIVING ! IF I TURN MY CAR OFF , IT RESETS AND WORKS FOR A FEW MINUTES AND GOES BACK OUT. *TR

Mileage: 141,000

Mar 2, 2010

POWER STEERING DISABLES RANDOMLY WHILE DRIVING IN 2004 SATURN ION. CYCLING IGNITION ENABLES POWER STEERING AGAIN, BUT THEN IT HAPPENS AGAIN. *TR

Mileage: 50,000

Mar 2, 2010

I HAVE A 2004 SATURN ION WITH A BAD POWER STEERING MODULE. I READ TODAY THAT GM IS RECALLING 1.3 MILLION PONTIAC G5 AND CHEVROLET COBALT VEHICLES FOR THE SAME REASON. THE SATURN ION HAS THE SAME POWER STEERING MODULE AS THOSE VEHICLES SO I HOPE IT IS ALSO RECALLED. EVENTS LEADING UP TO THE FAILURE IS AS FOLLOWS: START THE CAR, DRIVE AROUND FOR APPROXIMATELY 30 SECONDS, AND THE DASH DISPLAYS POWER STEERING AND THERE IS A "CHIME" SOUND INDICATING THE POWER STEERING HAS FAILED. THE POWER STEERING IS NOT FUNCTIONAL UNTIL THE CAR IS TURNED OFF, THEN STARTED AGAIN, AT WHICH TIME THERE IS ANOTHER APPROXIMATELY 30 SECONDS BEFORE FAILURE. THIS HAPPENS EVERYTIME THE VEHICLE IS STARTED. WE'VE BROUGHT IT TO THE DEALER AND THEY WANT $800 TO REPLACE THE MODULE. SO FAR WE'VE JUST LIVED WITH IT AND STOPPED DRIVING THE CAR AND DECIDED TO NEVER BUY GM AGAIN. IF YOU SEARCH GOOGLE FOR "SATURN ION POWER STEERING PROBLEMS" OR "SATURN ION POWER STEERING RECALL" THERE ARE THOUSANDS OF COMPLAINTS. *TR

Mar 2, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION. INTERMITTENTLY THE POWER STEERING FAILED WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE, TURNED OFF AND ON AND IT RESET ITSELF. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS TOLD TO REPAIR THE FAILURE HE HAD TO PAY $2000. THE MANUFACTURER WAS CALLED AND TOLD AND ADVISED THE CONTACT THAT THE REPAIR AND COST WERE THE SAME THAT THE DEALER STATED. HE THEN FILED CLAIM# 71-808240519 WITH THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

Mar 2, 2010

WHILE DRIVING AT MULTIPLE DIFFERENT SPEEDS AND DIFFERENT TYPES OF ROADS (ANYWHERE FROM 15-65 MPH, NEIGHBORHOOD STREETS TO FREEWAYS) THE POWER STEERING LIGHT WOULD COME ON AND THEN IMMEDIATELY AFTER THAT THE POWER STEERING WOULD GO OUT. WE WOULD HAVE TO RESTART THE CAR TO REGAIN POWER STEERING. AT FIRST IT HAPPENED ABOUT ONCE A WEEK, THEN MULTIPLE TIMES A DAY (AND THEN PROGRESSED TO EVERY TIME THE STEERING WHEEL WAS MOVED AT ALL). CAR WAS TAKEN TO SATURN DEALER FOR STEERING COLUMN REPLACEMENT OF THE STEERING COLUMN THAT THE DEALER SAYS WAS A "KNOWN PROBLEM", BUT WAS NOT A RECALL ISSUE. *TR

Mileage: 32,000

Mar 2, 2010

TL*THE CONTACT OWNS A 2004 SATURN ION LEVEL 2. WHILE DRIVING 70 MPH THE POWER STEERING LIGHT FLASHED ON THE DASHBOARD AND THE POWER STEERING MALFUNCTIONED. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF AND THEN RESTARTED IT TO RESET THE POWER STEERING. TEN MINUTES AFTER RESTARTING THE VEHICLE THE POWER STEERING MALFUNCTIONED AGAIN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER INFORMED HIM THAT THE ELECTRIC ASSIST MOTOR NEEDED TO BE REPLACED. THE CONTACT HAS NOT HAD THE ELECTRIC POWER ASSIST REPLACED. THE FAILURE MILEAGE WAS 141,000.

Mileage: 141,000

Feb 22, 2010

TL* THE CONTACT HAS A 2004 SATURN ION 3. THE CONTACT STATED THAT THE VEHICLE HAS INTERMITENT POWER STEERING FAILURE. THE STEERING WHEEL WILL LOCK UP AND MAKE THE VEHICLE UNABLE TO TURN. THE CONTACT TOOK THE VEHICLE THE DEALER AND WAS TOLD THAT THE STEERING COLUMN AND THE STEERING MODULE NEED TO BE REPLACED, BECAUSE IT IS AN ELECTRICAL PROBLEM. THE FAILURE MILEAGE WAS 76000. THE CURRENT MILEAGE WAS 76112.

Mileage: 76,000

Feb 12, 2010

AFTER ONLY 9 MONTHS OF OWNING MY ION I HAVE EXPERIENCED PROBLEMS WITH SHIFTING THE CAR IN AND OUT OF GEAR. IT IS A RANDOM OCCURRENCE AND CAN HAPPEN 8 TIMES IN A WEEK THEN NOT AT ALL FOR MONTHS. HOWEVER WHEN IT DOES HAPPEN IT IS A LIFE THREATENING EXPERIENCE AS I AM USUALLY DRIVING ON A MAJOR HIGHWAY. THE CAR WILL BE "LOCKED" INTO 4TH FOR EXAMPLE AND WHEN I TRY TO SHIFT TO 5TH I CAN NOT GET IT OUT OF 4TH. I HAVE TAKEN THE CAR TO THE SATURN DEALERSHIP A MINIMUM OF 20 TIMES FOR THIS PROBLEM, ONLY TO BE TOLD THAT THEY COULD NOT DO ANYTHING. I THEN TOOK IT TO A DIFFERENT DEALERSHIP WHERE THE TECH TOOK THE CAR HOME FOR 1 WEEK, EXPERIENCED THE PROBLEM FOR HIMSELF, AND TOLD ME ALL HE COULD DO WAS REPLACE A WIRE AND HOPE IT HELPED BECAUSE SATURN WOULD NOT LET HIM INVESTIGATE ANY MORE OPTIONS. IT DID ABSOLUTELY NOTHING TO HELP MY CAR. AND SINCE THE LAST TIME MY CAR HAS BEEN AT THE SATURN DEALERSHIP MY POWER STEERING NOW GOES IN AND OUT. APPARENTLY THEY BUSTED A SEAL AND FAILED TO MENTION THAT TO ME, SO NOT ONLY DO I HAVE TO WORRY ABOUT NOT BEING ABLE TO SHIFT, BUT ALSO LOSING MY POWER STEERING. THEY ONLY SOLUTION I CAN COME UP WITH IS TO TRY MY BEST TO GET THE CAR TO A SAFE SPOT AND TURN IT OFF AND LET IT SIT. THIS CAR HAS HAD MORE PROBLEMS THAN ANYONE SHOULD HAVE TO DEAL WITH: REVERSE SWITCH GOING OUT, AIRCONDITIONING GOING OUT, POWER WINDOWS NO LONGER WORK, POWER STEERING, AND NOT BEING ABLE TO SHIFT. I HAVE TO DRIVE THIS EVERYDAY WITH MY CHILDREN IN THE CAR WITH ME AT MOST TIMES. THIS SHOULD HAVE ALL BEEN TAKEN CARE UNDER THE ORIG. WARRANTY, AS IT ALL HAPPENED WITHIN THE FIRST 6-12 MONTHS OF OWNING THE CAR. LOL THAT'S WHAT I GET FOR BUYING A GM PRODUCT. *TR

Mileage: 9,000

Feb 4, 2010

THE POWER STEERING IN MY 2004 SATURN ION CONTINUOUSLY FAILS. IT USED TO RESET AFTER TURNING THE CAR OFF AND RESTARTING, BUT NOW IT JUST FAILS AFTER A FEW SECONDS. I HAVE NOTICED ONLINE THAT THERE A ALOT OF PEOPLE WITH THIS PROBLEM. IT IS EXTREMELY DANGEROUS. I HAVE BEEN QUOTED THAT THIS TYPE OF REPAIR WOULD BE AROUND $500. I DON'T HAVE THAT KIND OF MONEY. I BELIEVE AN INVESTIGATION SHOULD BE STARTED. *TR

Feb 2, 2010

SATURN ION 2004- SPONTANEOUS POWER STEERING OUTAGES. THIS CAR IS A DANGER TO THE PUBLIC IN THAT WITHOUT ANY WARNING THE POWER STEERING FAILS ON THE VEHICLE. THE ENTIRE STEERING COLUMN MUST BE REPLACED ALTHOUGH THE ACTUAL MOTOR IS THE REASON FOR THE FAILURE. THE COST OF THE REPAIR IS APPROXIMATELY $1100.00. AFTER RESEARCH THIS IS A COMMON PROBLEM THAT EXISTS AMONG THESE MODELS AND THERE IS A POTENTIAL FOR HARM OR DEATH DUE TO THE FAILURE OF THE POWER STEERING. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. A LOCAL NEWS STATION ANNOUNCED THIS EVENING THAT THE FEDS ARE INVESTIGATING THE CHEVROLET COBALT FOR THE SAME ISSUE- POWER STEERING FAILURE. THE SAME THING NEEDS TO BE INVESTIGATED RELATED TO THE SATURN ION BEFORE PEOPLE START DYING. *TR

Mileage: 74,000

Jan 30, 2010

MY WIFE OWNS A 2004 SATURN ION, ONLY 50,000 MILES. FOR ABOUT 3 YEARS THERE HAS BEEN AN OFF AND ON PROBLEM WITH THE POWER STEERING LIGHT COMING ON AND THE POWER STEERING STOPS WORKING- ONCE YOU TURN CAR OFF AND BACK ON IT STARTS WORKING AGAIN MOMENTARILY- THIS IS AN ELECTRICAL SYSTEM. I'VE REPLACED THE FUSES AND THAT DID NOT CORRECT THE PROBLEM. CURRENTLY THE POWER STEERING WILL CUT OUT AT LEAST A FEW TIMES A WEEK IF NOT A FEW TIMES A DRIVING TRIP AND IT IS GETTING TO BE VERY UNSAFE. IF THE POWER STEERING WERE TO CUT OUT ON THE FREE WAY DURING A SHARP TURN, I'M VERY CONCERNED MY 105 LB. WIFE COULD LOSE CONTROL AND SERIOUSLY HURT HERSELF OR OTHERS. I HAVE READ NUMEROUS MESSAGE BOARDS AND THIS IS A PROBLEM THAT SATURN IS AWARE OF AND IS UNWILLING TO DO A RECALL- THEY JUST WANT TO MAKE MORE $$ BUY CHARGING OVER $1,000 TO REPLACE THE STEERING COLUMN WHICH IN A LOT OF CASES IT SOUNDS AS IF IT COULD BE A CHEAPER FIX THAN WHAT SATURN WANTS TO CHARGE CONSUMER FOR. BOTTOM LINE IS THAT A CAR WITH ONLY 50,000 MILES SHOULD NOT HAVE THIS PROBLEM AND SATURN SHOULD BE LIABLE AND CORRECT THESE SAFETY ISSUES. WHAT WILL IT TAKE FOR THEM A FEW DEATHS BEFORE THEY REALIZE THIS NEEDS TO BE CORRECTED? *TR

Mileage: 30,000

Dec 15, 2009

POWER STEERING GOES OUT FREQUENTLY ON 2004 SATURN ION. CHECKED FUSES, NO PROBLEMS WITH FUSES. SATURN WANTS TO CHARGE $100 JUST TO DIAGNOSE THE PROBLEM. CAN TURN OFF CAR AND RESTART - THIS RESETS THE POWER STEERING BUT ONLY FOR A LITTLE BIT. SOMETIMES IT GOES OUT CONSTANTLY, SOMETIMES NOT FOR A FEW HOURS OR DAYS. *TR

Dec 4, 2009

I PULLED INTO A RESTAURANT AND THE CAR WAS FINE, WHEN I WENT TO LEAVE THE CAR WOULD NOT START. I HAD AAA COME OUT, THEY TOLD ME THAT I NEED TO HAVE THE CAR LOOKED AT. THE STEERING WHEEL WILL TURN, BUT THE KEY WILL NOT. THE BATTERY IS NOT DEAD AS ALL THE LIGHTS WORK FOR THE CAR BUT THE KEY IS NOT WORKING. THIS PROBLEM HAPPENED ONCE BEFORE BUT AFTER WAITING A FEW MINUTES THE CAR SIMPLY STARTED. NOW MY CAR HAS TO BE TOWED TO A GARAGE, TO BE FIXED. I LOOKED ONLINE AND HAVE SEEN MANY OTHER 2004 SATURN ION OWNERS HAVE THE SAME PROBLEM TURNING THEIR CAR ON IN THE COLD. *TR

Nov 7, 2009

POWER STEERING KEEPS GOING OUT AND IN THE WINTER SOMETIMES DOES NOT WANT TO START. THE STEERING STARTED ABOUT A YEAR AGO. HAPPEN ONCE THEN NOT FOR MONTHS. NOW IS A DAILY OCCURRENCE. I LIVE 13 MILES FROM MY JOB. I GOES OUT AT LEAST 4 TIMES ON THE WAY. IT WOULD PROBABLY BE MORE IF I HAD MORE STOP SIGNS TO RESTART THE CAR AT. I AM A PUNY GIRL AND IS SOMETIMES HARD FOR ME TO STRONG ARM THE STEERING WHEN IT IS NOT WORKING. OF COURSE MY WARRANTY IS PAST. NOW MY PROBLEM IS WINTER IS COMING, I HAVE A 7 YEAR OLD SON THAT I HAVE TO TAKE TO THE COUNTRY AT 5:30 IN THE MORNING TO THE SITTERS. I AM WORRIED TO DEATH ABOUT HIM BEING IN THE CAR WITH ME IF I HAVE NO POWER STEERING AND THIS CAR DECIDES TO START SLIDING. I DON'T THINK IT POSSIBLE TO STEER OUT OF A SPIN. HOW MANY COMPLAINTS HAVE TO BE MADE ABOUT THIS BEFORE SOMETHING IS DONE ABOUT AN OBVIOUS MANUFACTURER MISTAKE. WILL IT TAKE PEOPLE DIEING? I HOPE TO GOD NOT. SO YOUR ANSWER TO WERE THERE ANY DEATHS OR INJURIES? IS....NOT YET. PLEASE HELP!! *TR

Mileage: 77,000

Oct 2, 2009

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 65 MPH HE NOTICED THAT THE VEHICLE SUDDENLY LOST ALL POWER STEERING. A LOCAL MECHANIC STATED THAT THE STEERING CHIP NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 77042. UPDATED 02/1710 *BF THE STEERING CONTROLLER WAS REPLACED, HOWEVER THE PROBLEM CONTINUED. THE CONSUMER STATED HE WOULD HAVE TO PAY AN ADDITIONAL $1000 TO REPLACE THE MAIN COMPUTER. UPDATED 02/19/10

Mileage: 77,042

Sep 22, 2009

EXPERIENCING CONTINUOUS FAILURE OF THE POWER STEERING IN MY '04 SATURN ION. STEERING CAN LOCK UP AT ANY GIVEN TIME AFTER START UP AND HAS DONE SO ON AN EVERY TRIP BASIS FOR THE PAST 6 MONTHS. THE DEALERSHIP'S DIAGNOSTIC DIDN'T FIND ANYTHING, BUT OFFERED TO REPLACE THE POWER STEERING COLUMN FOR ALMOST $800; WHICH AS I HAVE READ DOESN'T GUARANTEE FIXING THE PROBLEM. LOSING YOUR POWER STEERING WHILE DRIVING IS A SAFETY ISSUE AND I FEEL THAT IF THIS ISSUE IS PREVALENT IN THE ION SERIES, SATURN/GM SHOULD ADDRESS IT ACCORDINGLY. *TR

Mileage: 112,000

Sep 14, 2009

2004 SATURN ION QUAD COUPE. 2.2L MAN. POWER STEERING FAILS SEEMS TO BE RANDOM AS TO WHEN IT FAILS. REPEATED FAILS, USUALLY MULTIPLE TIMES IN A DAY. MAKES DRIVING THE VEHICLE VERY DIFFICULT AND IF NOT EXPECTING IT CAN MAKE FOR A CLOSE CALL. FAILURE HAS NOT BEEN CORRECT AS OF THIS TIME. OLD PART CAN BE MADE AVAILABLE ONCE REPAIR IS COMPLETED. *TR

Mileage: 60,000

Sep 6, 2009

MY POWER-STEERING KEEPS GOING OUT ON MY 2004 SATURN ION. THE MESSAGE CENTER BEEPS AND THEN THE STEERING GOES OUT. TURN THE CAR OFF AND THEN BACK ON AND STEERING WORKS. *TR

Mileage: 86,000

Sep 2, 2009

I DRIVE A 2004 SATURN ION. ABOUT TWO MONTHS AGO MY POWER STEERING STARTED TO GO OUT AT RANDOM TIMES, HOWEVER, WHEN I WOULD TURN THE CAR OFF AND THEN BACK ON IT WOULD BE FINE. I DID BRING IT IN TO A MECHANIC AND HAD IT LOOKED AT. HE FOUND NO ERROR CODES AND NO DUPLICATE OF THE PROBLEM BECAUSE IT WAS AT RANDOM TIMES. A COUPLE WEEKS AGO IT STARTED TO TURN OFF A COUPLE TIMES A DAY. I FINALLY BROUGHT IT IN AGAIN WHEN IT TURNED OFF ON ME ON THE FREEWAY AND I ALMOST CRASHED WHEN A BIG RIG SWERVED. MY MECHANIC WAS ABLE TO VERIFY THERE WAS AN ISSUE WITH THE POWER STEERING COLUMN & MODULAR. THAT PART WAS $560.53 (NOT INCLUDING LABOR). FURTHER RESEARCH INTO THIS PART ON MY CAR WITH THE HELP OF MY MECHANIC SHOWED THAT THIS IS A VERY COMMON ISSUE WITH MY SATURN MAKE. HOWEVER, THE STORY DOES NOT END HERE. AFTER REPLACEMENT OF THIS PART MY MECHANIC DISCOVERED THE CAUSE FOR THE STEERING BREAKING. THE MOTOR IN THIS COLUMN PIECE FRIES THE WHOLE MODULAR. THE REPLACEMENT PART FOR THIS WAS ANOTHER $175.00. THE SATURN FACTORY HAS PLENTY OF STEERING COLUMNS IN STOCK HOWEVER BECAUSE OF THE INCREASE IN DEMAND FOR THE REPLACEMENT OF THE MOTOR, THE PART WAS ON BACK ORDER FOR A COUPLE OF WEEKS. YES THE WHOLE PROCESS WAS FRUSTRATING AND EXPENSIVE BUT HAVING POWER STEERING GO OUT UNEXPECTEDLY IS VERY DANGEROUS. SOMEONE SHOULD NOT HAVE TO DIE OR BE INJURED IN AN ACCIDENT BEFORE A SAFETY RECALL IS FORCED UPON SATURN. *TR

Mileage: 57,807

Aug 29, 2009

THE POWER STEERING MOTOR KEEPS GOING OUT ON MY 2004 SATURN ION WHILE I AM DRIVING IT. IT GOES OUT ALMOST EVERY TIME I DRIVE THE CAR- SOMETIMES WHILE IN THE MIDDLE OF A TURN, MAKING IT VERY HARD TO STEER. SATURN WILL REPLACE THE STEERING COLUMN FOR ABOUT $1000 BUT AFTER READING MANY MANY PEOPLE ONLINE COMPLAIN OF THE SAME ISSUE I FEEL IT SHOULD BE A SAFETY RECALL! *TR

Mileage: 62,000

Aug 29, 2009

THE POWER STEERING IN MY 2004 SATURN ION KEEPS GOING OUT. IT USUALLY OCCURS AFTER IT HAS RAINED, AND IT HAS ALSO OCCURRED AFTER SEVERAL MINUTES OF DRIVING. IT IS BECOMING MORE FREQUENT, EVEN WHEN IT IS NOT RAINING. IT APPEARS THAT THE MOTOR FOR THE POWER STEERING NEEDS TO BE REPLACED. *TR

Mileage: 59,700

Aug 6, 2009

POWER STEERING LIGHT COMES ON,STEERING BECOMES NEARLY IMPOSSIBLE,. TROUBLE BEGAN AROUND 2 MONTHS AGO, NOW HAPPENS 2-3 TIMES DAILY, VERY SCARY, AS I TRAVEL A GREAT DEAL ON THE HIGHWAY. VIA INTERNET SEARCHES, NOT AN ISOLATED INCIDENT, DEALERSHIP QUOTES 800.00 TO 1065.00 TO REPLACE ENTIRE STEERING COLUMN. HAVE BEEN ADVISED, DEALERSHIP CHARGES THIS AMOUNT,TO REPLACE ENTIRE STEERING COLUMN, REMOVES THE BAD COMPONENT, THEN RESELLS REMAINDER OF COLUMN FOR PROFIT. THE CONSUMER NEEDS TO BE PROTECTED, AND THESE VEHICLES NEED TO BE RECALLED AND STEERING COLUMNS REPLACED AT NO CHARGE TO CONSUMER. BROUGHT MY ION BRAND NEW IN 2005(YEAR END SALE),SO UNBELIEVABLE THAT 4 YEARS LATER,,ROUTINE MAINTENANCE MAINTAINED AND 39,000 MILES, THIS IS HAPPENING. WE(CONSUMERS THAT TRUSTED SATURN) NEED HELP IN REMEDYING THIS SITUATION AND SHOULDN'T HAVE TO COME OUT OF POCKET TO DO SO!!! *TR

Mileage: 35,000

Aug 3, 2009

POWER STEERING KEEPS GOING OUT. AFTER CAR IS STOPPED AND KEY TURNED OFF AND THEN BACK ON THE PROBLEM CORRECTS ITSELF. THIS HAPPENS SOMETIMES ONCE A DAY OR TEN TIMES A DAY. CANNOT PREDICT WHEN IT WILL HAPPEN. WHEN IT HAPPENS IN THE MIDDLE OF A TURN IT IS VERY HARD TO CONTROL CAR. HAVE SEEN A LOT OF COMPLAINTS ON LINE SIMILAR TO MINE AND WONDER WHY THERE IS NOT RECALL. *TR

Mileage: 44,000

Jul 28, 2009

I OWN A 2004 SATURN ION THAT OCCASIONALLY LOSES ELECTRICAL POWER STEERING WHILE DRIVING. IT STARTED HAPPENING AFTER THEY REPLACED MY IGNITION A FEW MONTHS AGO, WHICH HAD KNOWN ISSUES WHILE STARTING IN THE COLD. WHILE DRIVING DOWN THE HIGHWAY, THE PWR STR LIGHT WILL SOMETIMES APPEAR AND THAT IS WHEN THE STEERING GOES OUT. CONSUMERS SHOULD NOT HAVE TO PAY FOR THIS REPAIR BECAUSE THERE ARE SEVERAL POSTS OUT THERE ON THE WEB ABOUT THIS PROBLEM. IT IS A SAFETY HAZARD THAT CAN CAUSE ACCIDENTS. *TR

Mileage: 50,000

Jul 21, 2009

MY 2004 SATURN ION 3'S POWER STEERING KEEPS GOING OUT. OFTEN DRIVING IT FOR 10-15 MILES, THE POWER STEERING MESSAGE WILL DISPLAY ON THE MESSAGE CENTER AND THE POWER STEERING WILL GO OUT IMMEDIATELY. THIS IS EXTREMELY DANGEROUS BECAUSE AT ANY TIME IT WILL GO OUT. IT HAPPENS INTERMITTENTLY. IT WILL COST 1600 DOLLARS TO GET A NEW STEERING COLUMN FROM GM. IF I DRIVE IT LIKE IT IS, AN ACCIDENT WILL MOST LIKELY OCCUR. MY CAR IS ONLY 5 YEARS OLD, WITH 55,000 MILES AND I TAKE GOOD CARE OF IT. I AM EXTREMELY UPSET BY THIS WHICH SEEMS TO BE AN ISSUE THAT MANY 2004 IONS HAVE. *TR

Mileage: 55,000

Jul 16, 2009

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 70 MPH, THE POWER STEERING FAILED AND THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. ONCE THE ENGINE WAS RESTARTED, THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MECHANIC STATED THAT IF THE STEERING WAS FAILING, THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED AND CONTINUES TO FAIL. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO RECALLS. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 77,000.

Mileage: 65,000

Jun 24, 2009

WHILE DRIVING AT ANY SPEED, THE POWER STEERING WARNING MESSAGES COMES ON THEN THERE IS NO POWER STEERING. IT CAN HAPPEN AT ANY TIME AND EVERY TIME YOU DRIVE THE CAR. SHUT OFF THE CAR THEN RESTART THE POWER STEERING IS BACK UNTIL IT GOES OUT AGAIN AFTER A COUPLE OF MILES. *TR

Mileage: 65,750

May 18, 2009

MY POWER STEERING GOES OUT RANDOMLY...MOSTLY WHEN I'M ON THE INTERSTATE. THIS HAPPENS ABOUT TWICE A WEEK AND MAKES IT DIFFICULT TO MANEUVER. *TR

Mileage: 42,000

May 5, 2009

I PURCHASED MY 2004 SATURN ION LAST JUNE AND THE WEEKEND AFTER I DROVE IT OFF THE LOT, THE POWER STEERING WENT OUT. MY STEPFATHER LOOKED AT IT AND REPLACED THE FUSE FOR THE POWER STEERING. IT DID NOT HAPPEN AGAIN UNTIL 5 MONTHS AGO. AT THIS POINT MY WARRANTY WAS OVER AND THE DEALERSHIP WOULD NOT FIX IT. THE POWER STEERING FAILS EVERYTIME I GO OVER 35MPH, OR IT JUST FAILS FOR NO REASON. I HAVE TAKEN IT TO MY MECHANIC AND HE HAS TOLD ME IT WILL BE $1,000.00 TO FIX AND THAT THE WHOLE STEERING COLUMN NEEDS TO BE REPLACED. I HAVE YET TO GET IT FIXED. *TR

Mileage: 90,000

Apr 14, 2009

I HAVE SO MANY THINGS WRONG WITH MY 2004 SATURN OF COURSE I HAVE THE COLD START PROBLEM WHICH I HAVE HAD SINCE I PURCHASED THE CAR(WITH ONLY 7 MILES ON IT). ANYTIME I DRIVE MY CAR OVER 30 MILES AN HOUR IT SHAKES HAD THAT PROBLEM FIX 2 YEARS AGO AND NOW IT IS DOING IT AGAIN. MY DRIVER SIDE WINDOW SEAL LEAKS WHEN IT RAINS. NEW PROBLEM DON'T THINK I'VE SINCE THIS ONE YET THE TRANSMISSION IN THE WINDSHIELD WIPER GOES OUT ND GUESS WHAT FOR ONLY $275 SATURN WILL REPLACE THAT FOR YOU. THIS CAR IS SUCH A LEMON. CLEARLY AS I READ OVER COMPLAINTS OF THE SINGLE MOTHERS LIKE MYSELF, THE TEACHER OR JUST SOMEONE WHO WANT A RELIABLE CAR. THIS EXPERIENCE HAS TAUGHT ME NEVER BY AMERICAN AGAIN AND DO MY RESEARCH BEFORE BUYING ANOTHER CAR. THE THING I HATE THE MOST IS THAT THEY SEEM TO HAVE TO TAKE NO RESPONSIBILITY FOR THIS CAR. *TR

Feb 22, 2009

ELECTRIC POWER STEERING FAILS WITHOUT NOTICE. DRIVING STRAIGHT OR TURNING AND AT DIFFERENT SPEEDS. MAKES DRIVING VERY DANGEROUS. *TR

Mileage: 40,000

Feb 5, 2009

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILS TO START ON COLD MORNINGS. THE FAILURE WAS INTERMITTENT. AN INDICATOR FLASHES, WHICH SIGNIFIES THAT THE PAST LOCK SYSTEM IS ACTIVATED AND THAT THE VEHICLE IS BEING STOLEN; HOWEVER, THIS IS NOT THE CASE. THE VEHICLE USUALLY STARTS AFTER TEN MINUTES. THERE IS A TSB FOR THIS FAILURE AND THE VEHICLE IS STILL UNDER WARRANTY. THE MANUFACTURER STATED THAT THEY HAVE NEVER BEEN ABLE TO REPLICATE THE FAILURE BECAUSE IT ONLY OCCURS APPROXIMATELY TWELVE TIMES A YEAR OR IN COLD WEATHER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

Jan 30, 2009

AFTER 5 YEARS MY 2004 SATURN ION WILL NOT START WHEN THE TEMPERATURE IS BELOW +10F. THERE IS POWER ( NEW BATTERY ) AND NO FUEL ISSUE ( CLEAN FUEL SYSTEM AND FILTER ), BUT AFTER 10 TO 15 MINUTES AND A COUPLE OF HESITANT ENGINE TURNS, IT STARTS. NO ONE NEEDS AN UNRELIABLE VEHICLE WHERE WINTER TEMPS LAST SEVERAL MONTHS. AFTER REPLACING THE ANTI-SWAY BAR, BOTH HEADLIGHT ASSEMBLIES AS WELL AS OTHER ANNOYING PROBLEMS ( INSTRUMENT LIGHTS OUT, CABIN FAN NOISY ) I WILL NEVER EVER BUY ANOTHER SATURN . I TOOK THE PROBLEM ( OUT OF WARRANTY OF COURSE ) TO SATURN OF ROCHESTER AND WAS TOLD IT WAS A FAULTY IGNITION SWITCH, A COMMON PROBLEM FOR THIS MAKE AND MODEL YEAR. SINCE IT IS NOT A SAFETY ISSUE, NO RECALL WAS ISSUED AND I WOULD HAVE TO PAY AT LEAST $275 UNLESS "SOMETHING ELSE" CAME UP. BEING LATE FOR WORK ( PUBLIC SAFETY AND VOLUNTEER FIREMAN ) OR MY WIFE AND CHILDREN IS NOT AN OPTION FOR ME. PLEASE FORCE GM TO MAKE THE RECALL ON THIS IGNITION PART FOR THE FINANCIALLY STRESSED NEW YORK CONSUMERS. THANK YOU. *TR

Mileage: 118,000

Jan 19, 2009

ON AT LEAST TEN OCCASIONS THE POWER STEERING ON MY 2004 SATURN ION HAS FAILED. IT DOES SO WITHOUT WARNING (THERE IS NO CORRELATION BETWEEN WEATHER, TIME OF DAY, OR OTHER SUCH CONDITIONS) AND IT MAKES THE CAR DIFFICULT TO STEER. ONE HAS TO SLOW DOWN TO THE POINT OF A CRAWL IN ORDER TO TURN THE STEERING WHEEL. THIS IS ESPECIALLY DANGEROUS ON ANY FREEWAY EXITS WITH A LOOP. LAST THURSDAY IT WENT OUT A TOTAL OF FOUR TIMES OVER THE COURSE OF ONE AFTERNOON. IT SEEMED TO CORRECT ITSELF ONLY AFTER TURNING THE CAR OF AND RESTARTING. WHEN I TOOK IT TO THE MECHANIC, HE COULD NOT DUPLICATE THE PROBLEM AND SO ADVISED ME TO TAKE IT TO THE DEALER. AFTER DOING AN ONLINE SEARCH IT APPEARS THAT MINE IS NOT THE ONLY CASE AND THAT THE SOLUTION CAN RANGE FROM A SMALL INEXPENSIVE REPAIR TO A RATHER EXPENSIVE REPAIR. *TR

Mileage: 60,000

Jan 14, 2009

THE POWER STEERING ON MY 2004 SATURN ION HAS BEEN GOING OUT AT LEAST THREE TIMES A DAY FOR THE PAST TWO YEARS. IN ORDER TO RESET IT I NEED TO TURN MY CAR OFF AND RESTART IT. I HAVE TAKEN IT TO A MECHANIC AND HE FIXED THE PROBLEM TEMPORARILY BUT SAID TO FIX IT PERMANENTLY I NEED TO GO TO THE DEALERSHIP. I RESEARCH OVER 20 CASES OF PEOPLE THAT HAVE THE SAME PROBLEM WITH THE SAME CAR ON THIS SITE AND CARSTATS.COM. THERE NEEDS TO BE A RECALL ON THIS ISSUE. IT IS A SAFETY ISSUE BECAUSE WHEN YOU CAN'T TURN THE WHILE QUICKLY YOU CAN'T AVOID ACCIDENTS. IT CAUSES STRAIN IN THE MUSCLES OF MY SHOULDER AND BACK. *TR

Mileage: 40,000

Dec 29, 2008

POWER STEERING UNIT FAILED WITH ONLY 8,000 MILES. *TR

Mileage: 8,000

Dec 15, 2008

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING LESS THAN 5 MPH AND ATTEMPTING TO PARALLEL PARK, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE WAS INTERMITTENT AND BECAME SO BAD THAT THE CONTACT WOULD HAVE TO USE BOTH HANDS TO MAKE A NORMAL TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE COST TO REPLACE THE ENTIRE ELECTRICAL ASSIST SYSTEM WAS ESTIMATED BETWEEN $600-$800. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 101,000.

Mileage: 80,000

Dec 15, 2008

STEERING PROBLEM WITH MY SATURN ION 3 - WHILE SITTING IN TRAFFIC WAITING TO MAKE A LEFT TURN THE POWER STEERING CEASED. THE DASH BOARD STARTS DINGING AND THE WORDS POWER STEERING START TO FLASH. IT IS THEN IMPOSSIBLE TO TURN THE STEERING WHEEL TO MAKE THE TURN WITHOUT TURNING THE WHEEL FORCEFULLY. THIS HAS POSED A SERIOUS CONDITION BECAUSE YOU ARE USUALLY TRYING TO MAKE A TURN IN TRAFFIC. IT ALSO HAPPENED TO MY DAUGHTER AND SHE GOT VERY FRIGHTENED AND DID NOT KNOW WHAT TO DO. THE STEERING WHEEL IS EVEN HARDER TO TURN THAN WHEN CARS DID NOT ACTUALLY HAVE POWER STEERING. IT HAS HAPPENED SEVERAL TIMES AND I HAVE NOT HAD IT LOOKED AT YET. THE CAR HAS TO BE SHUT OFF AND RESTARTED TO CORRECT THE PROBLEM. THE MILEAGE ON MY SATURN IS ONLY 25,000 MILES. *TR

Mileage: 24,000

Dec 3, 2008

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHEN THE VEHICLE AND WEATHER ARE TOO COLD, THE VEHICLE TAKES LONGER TO START OR WILL NOT START AT ALL. THE DEALER STATED THAT THE OIL THAT ENTERS THE ENGINE DOES NOT HEAT UP NORMALLY. THE REPAIR WOULD COST $2,000. IN ADDITION, THE POWER STEERING FAILS WHILE THE VEHICLE IS IN MOTION. THE STEERING BECOMES VERY DIFFICULT TO TURN AND MUST BE DONE MANUALLY. THE DEALER STATED THAT THEY WOULD HAVE TO GO INTO THE STEERING COLUMN TO REPAIR THE FAILURE. THE FAILURE BEGAN A YEAR AFTER THE VEHICLE WAS PURCHASED AND HAS BECOME WORSE OVER THE YEARS. THE FAILURE MILEAGE WAS 111,899.

Mileage: 111,899

Dec 3, 2008

THIS HAS BEEN A RARE, SPORADICALLY, OCCURRING PROBLEM THAT HAS PLAGUED THE CAR FOR OVER TWO YEARS. ON AVERAGE ABOUT EVERY THREE MONTHS THE ELECTRIC POWER STEERING FAILS WHILE THE CAR IS RUNNING. IN THE LAST FOUR MONTHS THE INCIDENCE HAS INCREASED TO AS MUCH AS THREE TIMES PER DAY AND ABOUT FOUR DAYS PER WEEK. THE FAILURE OCCURS AT ANY/ALL SPEEDS. THIS OBVIOUSLY RESULTS IN A SUDDEN, EXTREME DRAG ON THE STEERING MECHANISM REQUIRING GREATLY INCREASED DRIVER EFFORT TO TURN THE STEERING WHEEL. QUICK MANEUVERS OR SHARPER TURNS ARE NEARLY IMPOSSIBLE WHEN THE POWER STEERING FAILS. TURNING THE CAR OFF AND RESTARTING RESTORES THE POWER STEERING. IF THIS IS ATTEMPTED WHILE THE CAR IS BEING DRIVEN, THE STEERING LOCK COULD BE ENGAGED, RESULTING IN AN EXTREMELY DANGEROUS CONDITION. THE DEALER ACKNOWLEDGES NO FAMILIARITY WITH THIS PROBLEM OR OF ANY BULLETINS REGARDING THIS ISSUE, DESPITE EVIDENCE FROM NUMEROUS INTERNET POSTINGS BY OWNERS WITH SIMILAR COMPLAINTS. UPON MY FURTHER DISCUSSIONS WITH SERVICE PERSONNEL AT SATURN DEALERS, THEY SPECULATE THAT A ROUGHLY $1000 REPLACEMENT OF THE STEERING COLUMN ASSEMBLY, WHICH CONTAINS SENSORS, ELECTRONICS, AND THE POWER STEERING ELECTRIC ASSIST MOTOR MAY SOLVE THE PROBLEM. TO DATE SUCH REPLACEMENT HAS NOT BEEN PURSUED DUE TO INCONCLUSIVE DIAGNOSIS AND POSSIBLE HIGH COSTS. THE VEHICLE IN QUESTION IS A 2004 SATURN ION II, PURCHASED NEW. *TR

Mileage: 40,000

Nov 10, 2008

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING VARIOUS SPEEDS OR WHILE DRIVING FORWARD OR TURNING, THE STEERING FAILS INTERMITTENTLY. AS A RESULT, THE VEHICLE BECOMES VERY DIFFICULT TO STEER. THE VEHICLE HAS TO BE SHUT OFF AND RESTARTED IN ORDER FOR THE STEERING TO WORK PROPERLY. THE VEHICLE HAS BEEN TAKEN TO A DEALER TWICE FOR THIS ISSUE AND THEY STATED THAT THE POWER STEERING MOTOR IS FAILING AND NEEDS TO BE REPLACED. THEREFORE, THE ENTIRE STEERING COLUMN WOULD BE REPLACED AS WELL. THE CURRENT MILEAGE WAS 64,337 AND FAILURE MILEAGE WAS 59,000.

Mileage: 59,000

Aug 28, 2008

WHILE DRIVING AROUND A CURVE ON A RURAL HIGHWAY THE POWER STEERING LIGHT CAME ON AND I LOST MY POWER STEERING. I WAS ABLE TO KEEP THE CAR IN THE RIGHT LANE AND PULLED OVER ON THE ROAD AND SHUT THE CAR OFF. WHEN I TURNED THE CAR BACK ON IT WAS FINE. POWER STEERING WORKED. ONE WEEK LATER THE SAME THING HAPPENED. I TOOK THE CAR TO THE SATURN DEALER AND WAS TOLD THAT THE ENTIRE STEERING COLUMN HAD TO BE REPLACED AT THE TUNE OF $900.00. THIS CAR IS 3 1/2 YEARS OLD AND HAD 36,000 MILES ON IT!! I COMPLAINED TO SATURN AND AM AWAITING TO HEAR FROM THEIR "DISTRICT SPECIALIST". LUCKILY I WAS ABLE TO KEEP THE CAR UNDER CONTROL AND NOBODY WAS HURT BUT HOW CAN THIS NOT BE CONSIDERED A SAFETY ISSUE. TRY GOING AROUND A CURVE OR TURNING A CORNER WHEN YOUR POWER STEERING GOES OUT. *TR

Mileage: 36,000

Jul 22, 2008

THE POWER STEERING WILL RANDOMLY GO OUT ON THE CAR WHILE AT SPEEDS ABOVE 40 MPH CAUSING THE CAR TO BE TOUGH TO MANEUVER. ONCE THE CAR IS TURNED OFF, THE POWER STEERING IS RESET AND WILL WORK FOR SOME AMOUNT OF TIME. THIS MAKES THE HANDLING OF THE CAR UNPREDICTABLE. *TR

Mileage: 50,000

Jul 12, 2008

SATURN ION 2 THE ELECTRIC POWER STEERING WILL STOP FUNCTIONING WHILE DRIVING CREATING A DANGEROUS SITUATION, THE STEERING WILL GET HARD AND ALMOST IMPOSSIBLE TO STEER. WHEN THE VEH IS TURNED OFF THEN ON, IT WORKS OK THEN WHILE DRIVING A MESSAGE COMES ON (POWER STEERING) THEN THE PUMP DISENGAGES AND IT GET HARD TO STEER. THIS IS HAPPENING ON MY SATURN 2004 ION 2 WITH 36000 MILES. I SEARCHED IN THE INTERNET AND THERE ARE HUNDREDS OF CLIENTS WITH THE SAME PROBLEM WHERE THE ELECTRIC POWER STEERING FAILS. PLEASE LOOK INTO THIS MATTER. THANK YOU. *TR

Mileage: 36,200

Jun 21, 2008

MY MOTHER OWNS A 2004 SATURN ION. SHE COMPLAINED THAT THE POWER STEERING WENT OUT ON HER A COUPLE OF TIMES AND THAT SHE TOOK IT TO THE DEALER. THEY DIDN'T SEE ANYTHING WRONG. I DROVE THE CAR FROM VIRGINIA TO NEW JERSEY AND THE POWER STEERING WENT OUT APPROX EVERY 50 MILES. WHEN I TURNED THE CAR OFF AND BACK ON IT WAS FINE FOR ANOTHER 50 MILES OR LESS. WE CALLED THE DEALER - THEY ASKED IF WE WERE MAKING A LOT OF TURNS - WE WEREN'T. IT WAS A STRAIGHT DRIVE DOWN 95. WHEN WE RETURNED HOME, THE CAR WAS AGAIN TAKEN TO THE DEALER . BECAUSE MY MOM HAD AN AUTOMATIC STARTER PUT IN, THEY SAID IT WAS THE WAY THE 3RD PARTY HOOKED IT UP THAT WAS INTERFERING WITH THE STEERING. THEY SAID THE FIXED THE PROBLEM. 2 WEEKS LATER THE POWER STEERING WENT OUT AGAIN. *TR

Mileage: 21,000

Apr 24, 2008

FAILURE OF THE ELECTRIC POWER STEERING SYSTEM: I HAVE OWNED MY 2004 SATURN ION SINCE NEW AND IT HAS APPROXIMATELY 52,000 MILES ON IT. I NOTICED ABOUT 2 MONTHS AGO, THE POWER STEERING SYSTEM WILL TURN OFF RANDOMLY. IT STARTED TO HAPPEN VERY INFREQUENTLY, LESS THAN ONCE A DAY. NOW IT HAPPENS MANY TIMES IN ONE TRIP. IF I TURN THE IGNITION OFF AND RESTART THE CAR, IT WILL WORK AGAIN, NOTWITHSTANDING ANOTHER FAILURE. THE DEALER HAS QUOTED ME 700 DOLLARS TO DO THE REPAIR WORK. CONSIDERING THE CAR ONLY HAS 52,000 MILES ON IT AND MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM ON THE ION AND OTHER SATURN MODELS (FROM SEARCHES OF VARIOUS SATURN FORUMS), I FIND THIS TO BE UNCONSCIONABLE THAT SATURN WILL NOT RECALL THE ITEM. THIS COULD CAUSE A MAJOR PROBLEM FOR AN UNSUSPECTING PERSON IF IT TURNS OFF IN THE MIDDLE OF A CORNERING TURN. THE FORCES REQUIRED TO TURN THE WHEELS AND THE FAILED STEERING ASSIST MOTOR ARE MORE THAN EXPECTED. *TR

Mileage: 40,000

Mar 22, 2008

SINCE 45,000 MILES THE CARS POWER STEERING WILL STOP WHEN DRIVING AND WHEN THE CAR IS TURNED OFF AND BACK ON AGAIN THE STEERING WILL WORK FOR A FEW MILES. TROUBLE CODE C0475 MEANS TO REPLACE THE STEERING COLUMN ACCORDING TO THE TSB. CAR HAS 67,000 MILES AND I REFUSE TO PAY $1000 FOR A POORLY DESIGNED GM PART JUST ASK THEY CHEVY MALIBU OWNERS THEY ARE SUFFERING FROM THE SAME PROBLEM. *TR

Mileage: 45,000

Jan 10, 2008

POWER STEERING TURNS OFF WHILE DRIVING. COMES BACK ON IF CAR IS TURNED OFF AND RESTARTED. DEALERSHIP CHARGING @ $920.00 TO REPLACE STEERING COLUMN. NUMEROUS REPORTS ONLINE OF SAME ISSUE. *TR

Jan 2, 2008

WHILE DRIVING ON THE HIGHWAY, THE POWER STEERING LIGHT WOULD COME ON AND I COULD BARELY STEER THE VEHICLE AND I HAD TO GET OFF THE HIGHWAY IMMEDIATELY. AFTER I PULLED OFF THE HIGHWAY, I WOULD TURN THE VEHICLE OFF AND THEN TURN IT BACK ON AND I WOULD PROCEED TO MY DESTINATION.*CN

Mileage: 53,500

Dec 10, 2007

MY 16 YEAR OLD DAUGHTER WAS DRIVING WHEN ALL OF A SUDDEN THE POWER STEERING WENT OUT. SHE HAD TO PULL OVER BECAUSE SHE COULD NOT TURN THE STEERING WHEEL. THIS IS A SERIOUS SAFETY PROBLEM AND SHOULD BE ADDRESSES IMMEDIATELY BY THE MANUFACTURER. *TR

Mileage: 65,120

Nov 14, 2007

INTERMITTENTLY POWER STEERING WARNING LIGHT WOULD APPEAR ON DASH AND POWER STEERING WOULD STOP WORKING. THIS HAPPENED ONCE ONE DAY AND TWICE THE SECOND DAY WHEN I CALLED FOR AN APPOINTMENT WITH THE SERVICE DEPARTMENT OF THE DEALER. THE CAR IS 4 YEARS OLD AND IS NO LONGER UNDER WARRANTY. THE DEALER REPLACED THE ELECTRIC POWER STEERING ASSEMBLY AT A COST OF APPROXIMATELY $1200. WHEN I WAS TOLD THAT THIS JUST "SOMETIMES HAPPENS" BY THE DEALERSHIP, I COULD NOT UNDERSTAND WHY IT WAS NOT CONSIDERED A SERIOUS DEFECT AND RECALLED. I DECIDED TO LOOK ON THE INTERNET AND FOUND THAT IT HAPPENS TO SATURN IONS AS WELL AS OTHER GENERAL MOTORS VEHICLES. IN MY OPINION, A 4 YEAR OLD CAR SHOULD NOT JUST SUDDENLY LOSE POWER STEERING. THIS COULD HAVE RESULTED IN TRAGEDY. SUPPOSE A DRIVER HAS TO SWERVE TO AVOID AN OBSTACLE AND THE POWER STEERING FAILS AT THAT MOMENT. THIS IS SOMETHING WHICH I BELIEVE GM IS AWARE OF AND IS CHOOSING NOT TO WARN PEOPLE ABOUT. I INTEND TO MAKE MY VOICE HEARD IN AS MANY FORUMS AS POSSIBLE. THIS IS A VERY SERIOUS PROBLEM AND I SINCERELY HOPE IT CAN BE ADDRESSED BEFORE EVEN ONE PERSON LOSES THEIR LIFE. *TR

Mileage: 76,780

Aug 9, 2007

POWER STEERING FAILED ON MY 2004 SATURN ION WHILE THE CAR WAS IN MOTION ON A WINDING STREET. I WAS ABLE TO MAINTAIN CONTROL BUT A PERSON OF LESSER STRENGTH WOULD LIKELY HAVE CRASHED AS THE STEERING WAS EXTREMELY STIFF. TOOK CAR TO DEALERSHIP AND THE WHOLE STEERING ASSEMBLY REQUIRED REPLACEMENT AT A COST OF $1,079 PLUS #111 FOR A 2 DAY CAR RENTAL. THE AUTO WAS JUST OUT OF THE WARRANTY PERIOD. DEALER KEPT OLD PARTS. *TR

Mileage: 43,300

May 22, 2007 Crash

TL*THE CONTACT OWNS A 2004 SATURN ION 2. WHILE DRIVING 25 MPH, THE CONTACT ATTEMPTED TO TURN THE WHEEL AND IT LOCKED. THE BRAKES FAILED AND THE VEHICLE CRASHED INTO A POLE. THE AIR BAG DEPLOYED, BUT THE DRIVER WAS INJURED. SATURN STATED THAT THE VEHICLE IS NOT A DEFECT. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 45,326.

Mileage: 45,326

Feb 11, 2007

MY 2004 SATURN ION LEVEL 2 WILL NOT START WHEN THE TEMPERATURE IS COLD. IT DOES NOT HAPPEN EVERY TIME BUT WITHIN THE LAST 4 DAYS IT HAS HAPPENED 6 TIMES. IT IS THE PASSLOCK SECURITY SYSTEM THAT WILL NOT ALLOW FUEL TO GO TO THE ENGINE WHEN THE CAR DOES NOT SEND THE CORRECT MESSAGE TO THE BODY CONTROL MODULE. I HAVE TO WAIT 8-20 MINUTES FOR THE CARS SECURITY SYSTEM TO RESET. HOPEFULLY, IT WILL START AFTER THAT TIME PERIOD. THIS PROBLEM IS NOT BEING ACKNOWLEDGE BY SATURN BECAUSE THIS IS NOT A NATIONWIDE PROBLEM. IT HAPPENS IN THE COLDER REGIONS OF AMERICA BECAUSE OF THE IGNITION SWITCH. I HAVE BEEN LATE SEVERAL TIMES TO WORK BECAUSE OF THIS PROBLEM. I HAVE NOT GONE TO HAVE THIS PROBLEM FIXED BECAUSE I HAVE READ THAT IT RECURS EVEN AFTER PARTS AND THE IGNITION SWITCH HAS BEEN REPLACED. MANY PEOPLE HAVE BEEN AFFECTED BY THIS BECAUSE OF THE COLDER TEMPERATURES THAT HAVE COME ACROSS AMERICA. THIS PROBLEM DOESN'T ONLY EFFECT 04 IONS BUT ALSO 03 AND 05. SATURN HAS CHANGED THE DESIGN OF THE SYSTEM IN NEWER MODELS WHICH IS A SIGN THAT IT IS A PROBLEM. I HAVE ALSO HEARD THAT THIS PROBLEM IS HAPPENING IN MANY GM MODELS. THIS SHOULD BE LOOKED INTO TO PROTECT CONSUMERS. FINALLY, THIS PROBLEM HAS BEEN OCCURRING SINCE OCTOBER OF 2006 FOR MY CAR AND IT HAS HAPPENED OVER 30 TIMES. *NM

Mileage: 49,000

Sep 29, 2006

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 35 MPH ON A STREET, THERE WAS A LOSS OF ALL POWER STEERING WITHOUT WARNING. AFTERWARDS, THE POWER STEERING FAILURE LIGHT ILLUMINATED. THE CONTACT TURNED THE IGNITION OFF AND RESTARTED THE ENGINE, BUT THE POWER STEERING RETURNED. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED.

Mileage: 46,000

May 11, 2005

STEERING FAILURE DURING STATIC AND VERY SLOW TURNING EXERCISES. THIS IS A CONSISTENT PROBLEM WITH THE VEHICLE. WE TEACH NEW DRIVERS AND RE-TRAIN ELDERLY DRIVERS AND THIS IS A MAJOR ISSUE FOR A TRAINING VEHICLE. THE DEALER HAS CONFIRMED THE PROBLEM. HE PERFORMED THE POWER STEERING DIAGNOSTIC SYSTEM CHECK WITH THE FOLLOWING RESULTS. "SINCE MOST OCCURRENCES OF THE DTC ARE CAUSED BY FREQUENT STATIC STEERING, SUCH AS PARKING MANEUVERS AND HIGH AMBIENT TEMPERATURES, REVIEW THE EPS SYSTEM WITH THE CUSTOMER TOI DETERMINE THE CONDITIONSL UNDER WHICH THE DTC SET". THE SYSTEM RESET WHICH DOES NOT HELP. INCREASING THE SPEED OF THE VEHICLE DOES THAT. THE DEALER HAS NO CURE. I THINK A MANUFACTURER HAS A RESPONSIBILITY TO PROVIDE A VEHICLE THAT CAN SAFELY BE OPERATED UPON A ROAD WAY REGARDLESS OF STATIC STEERING OR SLOW STEERING.

Mileage: 1

Jan 26, 2005

FRIDAY THERE WAS A SNOWFALL. SATURDAY MORNING, I DROVE MY CAR ON THE HIGHWAY AND ENCOUNTERED SEVERE DIFFICULTY HANDLING THE STEERING OF THE CAR. AS I APPROACHED 40 MILES PER HOUR ON THE HIGHWAY, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I COULD NOT GET OFF THE HIGHWAY, SO I TRIED TO COPE BY SPEEDING UP AND SLOWING DOWN. THREE TIMES, I ALMOST CRASHED - TWICE INTO OTHER CARS, ONCE INTO THE HIGHWAY BARRIER. THE FASTER I WENT, THE MORE VIOLENT THE SHAKING. I WAS TRAVELLING FROM THE UNIVERSITY AVENUE ENTRANCE TO 280 TO 94 WEST TO THE 35W SOUTH. I GOT OFF AT THE FIRST EXIT I COULD ON 35W. THE PROBLEM CONTINUED AS I DROVE ON THE CITY STREETS. ON TUESDAY I CALLED SATURN TO HAVE THEM FIX MY CAR. THEY INFORMED ME THERE WERE APPROXIMATELY 100 CALLS OF THIS KIND THIS WEEKEND AND THAT THIS WAS A RESULT OF SNOW GETTING INTO WHERE THE TIRE-WHEEL IS. IT WAS SUGGESTED I GO TO A CAR WASH AND THAW OUT THE SNOW AND WAS TOLD THEY'D BE HAPPY TO DO THAT FOR ME. PART OF WHY I CHOSE THIS CAR IS BECAUSE THEY INFORMED ME THAT IT HAS COMPUTERIZED HANDLING THAT WOULD FACILITATE MY DRIVING. OBVIOUSLY, I AM DISSATISFIED. WHEN THE SNOW MELTED OFF, THE CAR DROVE WELL. HOWEVER, I LIVE IN MN, WHERE THERE IS SNOW HALF OF THE YEAR. I WAS NOT INFORMED THAT MY CAR WOULD HAVE THIS HAPPEN. I CANNOT HANDLE THE CAR WHEN THE STEERING WHEEL SHAKES VIOLENTLY. I FEEL UNSAFE DRIVING THIS CAR. I DON'T WANT IT ANYMORE. *AK

Mileage: 5,000

Sep 1, 2004

WHILE DRIVING MOTOR FAILED. THIS MADE IT HARD FOR THE CONSUMER TO STEER THE VEHICLE. DEALERSHIP WAS AWARE OF THE PROBLEM, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 600

Jun 23, 2004 Crash

ELECTRONIC ASSIST STEERING SYSTEM:RAVALING AT INTERSTATE SPEED - DESIGN FLAW.ESIGN FLAW RESULT - LOST CONTROL OF CAR DUE TO SUDDEN JERK OF WHEEL TO AVOID COLLISION WITH MOTORIST COMING INTO OUR LANE. DID 270 DEG SPIN IN HEAVY TRAFFIC. CAME TO STOP AGAINST MEDIAN GUARDRAIL AFTER CROSSING TWO LANES.PEED 65 MPH WITH TRAFIC FLOW. MISC. NOTES: 1) CAR OCCUPANTS = 3EA. 2) IT IS PREDICTED THAT THIS DESIGN FLAW IS SERIOUS ENOUGH THAT THE PUBLIC WILL BE EXPOSED TO NEWS REELS DETAILING FLAW RESULTING IN DEATHS, SATURN WILL BE FORCED TO RECALL. TIME TO GET BUSY TO MAKE RECALL EFFORT REALITY.*AK

Mileage: 4,000