2007 SATURN OUTLOOK Steering Problems

While driving, the car will automatically shift into 1st gear. Steering will then be disabled to the point of crash. Transmission/computer issue. Major issue with Saturn Outlooks.

I WAS DRIVING ON THE HIGHWAY. I DROVE INTO SOME WATER ON THE ROAD AND LOST STEERING. THE WHEEL BECAME VERY VERY HARD TO STEER. THEN IT HAPPENED A FEW MORE TIME ON THE HIGHWAY. TONIGHT, DRIVING HOME IN THE RAIN AND WENT THREW A PUDDLE OF WATER ON THE ROAD. LOST STEERING ABILITY AND HAD TO STOP THE CAR IN THE MIDDLE OF THE ROAD. I COULD NOT MAKE MY TURN FOR THE STEERING WAS SOME HARD. I ALSO NOTICED THAT THE CHARGING LIGHT CAME ON AS WELL WHEN I WENT THREW THIS PUDDLE OF WATER. THE SHOULD BE A RECALL A.S.A.P. THIS SHOULD NOT HAPPEN

Mileage: 135,500

WHILE DRIVING VEHICLE, THE VEHICLE STEERING WHEEL STARTED TO LOCK OR STALLING WHILE TAKING A TURN. INITIALLY THIS WAS A RARELY OCCURRENCE. SO I WENT TO AN AUTO SHOP TO MAKE SURE THAT STEERING FLUID IS AT ITS PROPER LEVELS; IT WAS. THEN A WEEK LATER, THE STEERING STARTED TO LOCK FREQUENTLY WHILE TAKING A RIGHT OR LEFT TURN. I THEN WENT TO ANOTHER MECHANICAL SHOP FOR A SECOND OPINION AND THEY FOUND NOTHING. JUST YESTERDAY(2/9/2019), MY VEHICLE STARED TO HUM AND THE STEERING WHEEL ONCE AGAIN TRIED TO LOCK ON ME WHILE MAKING ANOTHER TURN AND ALMOST CAUSED ME 2 ACCIDENTS ON A MAJOR ROAD. I WAS THEN TOLD TO LOOK UP TO SEE IF THERE'S ANY RECALLS ON MY VEHICLE AND I FOUND NOTHING BUT I DID FIND THE EXACT SAME ISSUES THAT MY SATURN IS EXPERIENCING CURRENTLY FROM PREVIOUS RECALLS

1) STEERING WENT OUT DURING A HEAVY RAIN GOING DOWN THE ROAD. LOST STEERING. VERY SCARY. HAPPENED WITH FOUR KIDS IN THE CAR GOING OVER A BRIDGE! TOOK IT TO A CAR REPAIR SHOP AND THEY DID NOT SEE A PROBLEM WHILE LOOKING AT BELT. IT HAS HAPPENED A HANDFUL OF TIMES IN VERY HEAVY RAINING WHICH I TRY TO AVOID SINCE THAT HAPPENED. 2) AIRBAG LIGHT ON. JUST WONDER IF IT IS DUE TO THE WATER THAT POURS IN THROUGH THE KNOWN DEFECTIVE SUNROOF TUBES? DURING RAINS, WATER TRICKLING THROUGH AIRBAG COMPARTMENTS AS WELL AS WATER THROUGHOUT VEHICLE. HOW COME THESE SUNROOF TUBES ARE NOT RECALLED????

UPON DRIVING VEHICLE ATTEMPTED TO PARALLEL PARK AND WITHOUT WARNING POWER STEERING WAS LOST ALMOST CAUSING AN ACCIDENT. VEHICLE WAS TAKEN TO DEALER WHERE THE PRESSURE HOSE WAS TO BE REPLACED AT $500. MOMENTARILY REGAINED POWER WITH LOUD NOISES WHILE TURNING. SERVICE CENTER REPLACED PUMP AT $700+ AND I STILL HAVE NO POWER STEERING. NOW I MAY HAVE TO REPLACE RACK AND PINIONS. I HAVE A LARGE FAMILY AND AFRAID TO TRAVEL WITH THEM IN THE VEHICLE AT ALL.

Mileage: 125,000

PROBLEMS WITH THE POWER STEERING

Mileage: 171,000

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A SQUEAKING NOISE COMING FROM THE STEERING WHEEL WHILE TURNING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BELANGER TIRE AND AUTO (35235 WARREN RD, WESTLAND, MI 48185; (734) 721-1810) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING WAS LEAKING FLUID AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 08/08/17*LJ *CN

Mileage: 101,000

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE BEING OPERATED AT 30 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS BROUGHT TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND STEERING GEAR ASSEMBLY WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

AIR BAGS KEEP WARNING ON AND FORCE TO VACATE THE SEAT ON WEARING SEAT BELTS WEARING, DASH BOARD LOSE POWER AND BACK AFTER COUPLE MINUTES.STEERING MAKE NOISE ON BACKING

LOSS OF POWER STEERING WHILE DRIVING THROUGH DANGEROUS TERRAIN. MULTIPLE TIMES ON ALL TYPES OF ROADWAYS. WHOLE PACKAGE IS LEAKING AND DEALER STATES THAT THE POWER STEERING RACK, PUMP AND LINES NEED REPLACEMENT ALONG WITH ALIGNMENT, VEHICLE NOW HAS 83000 MILES ON IT. COST PER THE DEALER IS AROUND $2800. MOSTLY NOTICED WHILE BRAKING AND ATTEMPTING TO TURN STEERING WHEEL. CAN REGAIN STEERING BY RELEASING BRAKE AND ACCELERATING. SPEED DOES NOT MATTER AS IT HAPPENS BOTH FROM STAND UP TO 70 MILES PER HOUR. DIRECTION DOES NOT MATTER AS IT SEIZES UP TURNING BOTH TO THE LEFT AND RIGHT. NOT SAFE FOR TRAVEL ESPECIALLY WITH OCCUPANTS.

Mileage: 82,500

WHILE DRIVING AT 30 MPH DAAH BOARD LIT UP - ENGINE POWER REDUCED - TRACTION CONTROL GO OFF AND STABILTRAK SAYS IT'S OFF. I LOST ALL POWER IN CAR WHILE DRIVING INCLUDING STEERING WITH KIDS IN THE CAR, AND INCOMING TRAFFIC. CAR WOULD NOT RESTART IMMEDIATELY, IT TOOK 10 MIN. FOR IT TO START BACK UP AND DASH LIT UP STATING "STARTING DISABLED, SERVICE THROTTLE". TAKING TO SERVICE REPAIR - SAW SERVICE.BULLETIN FOR OTHER MODELS WITH SAME ISSUES.

WHILE DRIVING IN THE RAIN ALL OF A SUDDEN MY POWER STEERING WENT OUT AND I WAS FORCED TO MANHANDLE MY VEHICLE OFF THE ROAD AND INTO A PARKING LOT. WITHIN A FEW MINUTES THE STEERING CAME BACK AND I WAS ABLE TO CONTINUE HOME. ALONG THE WAY THIS HAPPENED TWICE MORE. NOW THE PROBLEM LIGHTS FOR STABILITRAK SERVICE AND TRACTION OFF ARE BOTH ON.

Mileage: 73,000

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS DAMAGED DUE TO A FAILED POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,197.

Mileage: 101,197

ACCELERATED TO GET ON INTERSTATE 41 TO 65 MPH. HEARD A UNUSUAL NOISE. LOST ALL POWER STEERING (PS) , HAD TO USE MANUAL/HARD TO STEER CONTROL. NO WARNING LIGHT CAME ON, NO IDEA OF WHAT WAS HAPPENING. DROVE CAR HOME AT A REDUCED SPEED. CAR MAKER NOTIFIED ME IN SEPTEMBER 2014 THEY HAD A "CAMPAIGN" TO REPLACE PUMPS IF FAILED BEFORE 150,000 MI. I HAD HEARD A PS WHINE NOISE AND HAD TAKEN THE OUTLOOK TO THE DEALER IN FEBRUARY2015, BEFORE THE 150,000 MI AND THEY SAID IF IT FAILED THEY WOULD HONOR THE CAMPAIGN. THEY WOULD NOT LOOK AT THE PS FLUID OR LISTEN TO THE NOISE.

Mileage: 158,500

I WAS DRIVING MY 2007 SATURN OUTLOOK WHEN THE POWER STEERING WENT OUT AND I WENT OFF THE ROAD HITTING A CULVERT HEAD ON. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SEAT ON IMPACT BROKE OFF OF THE FRAME OF THE VEHICLE. THE ONLY THING THAT SAVED MY LIFE WAS MY SEATBELT. THE VEHICLE WAS TOWED TO A DEALERSHIP AND AFTER THEY HOOKED IT UP TO THEIR DIAGNOSTICS, THEY FOUND THAT THERE WAS A MISTAKE IN THE SENSOR CODES. THE CODE SHOWED THAT THE VEHICLE ROLLED OVER. THE VEHICLE NEVER DID ROLL OVER WHATSOEVER. ALSO THE POWER STEERING PUMP WAS DEFECTIVE AND LATER A RECALL CAME OUT INFORMING OWNERS OF THIS. AFTER RESEARCH I FOUND THAT PREVIOUSLY THERE WAS A RECALL FOR A DEFECTIVE AIR BAG MODULE. THIS HAD BEEN REPLACED. HOWEVER THE AIRBAG STILL DID NOT DEPLOY DURING THE FRONT IMPACT COLLISION. *JS

Mileage: 114,000

2007 SATURN OUTLOOK. CONSUMER STATES VEHICLE STEERING WHEEL LOCKED UP WHILE DRIVING. *TGW THE CONSUMER STATED AS HER HUSBAND STEERED TO MAKE A RIGHT TURN, THE STEERING WHEEL LOCKED UP. HE APPLIED EXTREME PRESSURE TO THE STEERING WHEEL, AND THE STEERING WHEEL BROKE FREE. THE CONSUMERS HUSBAND PULLED OVER AND TURNED OFF THE VEHICLE, AND CHECKED THE POWER STEERING FLUID AND ALL APPEARED FINE. THE CONSUMER CONTINUED TO DRIVE. HOWEVER, BY THE TIME THEY ARRIVED HOME. IT FELT AS THOUGH THE VEHICLE DIDN'T HAVE ANY POWER STEERING AND THE STEERING PUMP BEGAN TO GROWL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DETERMINED, THE POWER STEERING RACK WAS LEAKING AND THE PUMP FAILED DUE TO OIL LOSS. *JB

I HAVE OWNED THIS SINCE NEW, ABOUT 2009 THE STEERING STARTED TO SQUEAK WHEN YOU MAKE TURNS. TOOK IT IN THEY FIX IT BUT IT HAS RETURNED. SOMETHING JUST DOESN'T FEEL RIGHT IN THE STEERING. *TR

Mileage: 20,000

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AND THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE STEERING COLUMN BUT THE FAILURE PERSISTED. ALSO, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

JUST HAD POWER STEERING PUMP REPLACED LAST WEEK AND NOW RACK AND PINION IS RUINED. AGAIN ALMOST HIT A CAR NO WARNING AND SINCE I JUST HAD THE PUMP REPLACED THIS WAS TOTALLY UNEXPECTED. HOW ARE YOU ALLOWING CARS THAT INTERMITTENTLY LOSE POWER STEERING TO BE ON THE HIGHWAY. SOMEONE WILL EVENTUALLY BE KILLED. THE GARAGE SAID HE HAS HAD MANY OF THESE SAME PROBLEMS WITH OUTLOOK AND ACADIA. *TR

Mileage: 126,000

DRIVING HIGHWAY WHEN I NOTICED SOMETHING DIFFERENT IN MY STEERING. IT WASN'T UNTIL I EXITED THE HIGHWAY AND TRIED TO TURN, THAT IS WHEN I REALIZED I DIDN'T HAVE POWER STEERING, I WENT OVER THE LINE TRYING TO TURN THE VEHICLE. VERY DANGEROUS. I STRUGGLED TO GET MY CAR HOME SAFELY. *TR

Mileage: 126,000

WHEN DRIVING THROUGH A PUDDLE, THERE WAS A LOSS OF POWER STEERING AND BRAKES. I HAD THE INTERIOR LINERS REPLACED BUT THE PROBLEM STILL OCCURS. THE ELECTRICAL PROBLEMS HAVE INCREASED DRAMATICALLY SINCE THE ORIGINAL DATE OF THE PROBLEM AND AT THIS POINT, I THINK THIS VEHICLE IS EXTREMELY DANGEROUS TO DRIVE. THE DRIVER INFORMATION CENTER IS OUT, THERE ARE TWO WINDOWS THAT NO LONGER OPEN, THE STABILITRAK LIGHT COMES ON INTERMITTENTLY (THIS IS NEW LAST WEEK), THERE IS ANOTHER WARNING SOUND COMING ON WHEN I MAKE A SHARP TURN BUT I AM NOT SURE WHAT THIS IS FOR SINCE THE DRIVER INFORMATION CENTER IS OUT. ONCE I COULD NOT GET THE DOOR TO SHUT COMPLETELY AND I HAD TO START THE CAR, LOCK AND UNLOCK THE DOORS AND THEN THE DOOR WOULD SHUT. THE AUDIO/NAVIGATION SCREEN LOSES POWER AND RESTARTS EVERY COUPLE DAYS DURING MY DRIVE. NOTE: I HAVE ALSO HAD THE POWER STEERING REPLACED IN MARCH AND REPLACED THE REPLACEMENT TRANSMISSION ABOUT THE SAME TIME. *TR

Mileage: 105,000

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE STEERING WHEEL BECAME STIFF AND MADE AN ABNORMAL NOISE. THE DEALER STATED THAT THE POWER STEERING PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 31,182.

Mileage: 31,182

2007 OUTLOOK HAS HAD CONSISTENT STEERING PROBLEMS. IT HAPPENS EVERY DAY AND IT IS LIKE MY POWER STEERING DOES NOT WORK ANYMORE. I CAN NOT MAKE DOUBLE TURNS OR PARK PROPERLY DUE TO THE STEERING. *TR

Mileage: 73,000

THE FIRST INCIDENT INVOLVING STEERING OCCURRED WHEN I HIT A PUDDLE IN ROAD. I LOST ALL POWER STEERING AND ALSO HAD A WHINING IN STEERING COLUMN. I'VE HAD MULTIPLE INCIDENCES SINCE AND NOW HAVE LITTLE TO NO POWER STEERING. I'VE TAKEN TO THE DEALER FOR MULTIPLE ISSUES INCLUDING THE STEERING ISSUES. THEY HAVE REPLACED THE STEERING COLUMN AND GEAR AS WELL AS MOVED THE POWER STEERING CABLE. THIS PROVIDED A TEMPORARY FIX HOWEVER I HAVE LITTLE TO NO STEERING NOW AND AM OUT OF WARRANTY. I HAVE TAKEN TO MULTIPLE SHOPS AND AM BEING TOLD IT COULD BE PUMP OR STEERING COLUMN AGAIN. THE FIXES ARE BETWEEN $1400-2500 AND MAY DO ONE TO FIND THAT THE ISSUE WAS THE OTHER. IN RESEARCHING ONLINE I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THESE VEHICLES AS WELL. THERE ARE A NUMBER OF OTHER GM PRODUCTS BEING RECALLED FOR SAME ISSUE BUT NOT THE OUTLOOK. THIS OCCURS AT LOW SPEEDS AND LOW RPMS, THIS MAKES FOR DANGEROUS CITY DRIVING. *TR

Mileage: 36,000

IT WAS RAINING (WHICH IS VERY COMMON IN MY STATE). I SLOWED TO MAKE A RIGHT TURN. HALF WAY THROUGH MY TURN, MY STEERING FAILED. I COULD NOT COMPLETELY TURN MY WHEEL TO MAKE A SAFE/LEGAL TURN. THANKFULLY I TURNED ONTO A 4 LANE ROAD, AS I ENDED UP IN THE LEFT LANE. HAD IT BEEN JUST A 2 LANE ROAD, I WOULD HAVE SLAMMED INTO ONCOMING TRAFFIC! I WAS NOT DRIVING RECKLESSLY, I SAFELY SLOWED DOWN AS I APPROACHED MY TURN AND DURING MY TURN, WHICH IS PROBABLY WHAT SAVED MY FAMILY'S LIVES AS WELL AS OTHER DRIVERS ON THE ROAD. HAD I BEEN GOING FASTER, I PROBABLY WOULD NOT HAVE BEEN ABLE TO AVOID AN ACCIDENT. I CONTACTED MY DEALERSHIP, AND TO MY SURPRISE, THIS IS A KNOWN ISSUE WITH SATURN OUTLOOKS. WHAT WAS EVEN MORE MIND BOGGLING WAS THE FACT THAT IT IS NOT CURRENTLY A SAFETY RECALL. THEY MADE ME FEEL LIKE IT WAS NOT SAFE FOR ME TO EVEN DRIVE MY VEHICLE ANYMORE AND MY ONLY OPTION WAS TO PAY OUT OF POCKET TO "UPGRADE WHEEL WELL LINERS." I HAVE BEEN RESEARCHING THIS ISSUE ONLINE, AND SOME PEOPLE HAVE EVEN STATED THAT AFTER UPGRADING THEIR LINERS, THEY STILL ENCOUNTER THE SAME PROBLEM. I AM WORRIED FOR THE SAFETY OF MY FAMILY. PLEASE LOOK INTO THIS PROBLEM. I FEEL THAT GM/SATURN NEED TO OWN UP TO THIS AND RECTIFY THE PROBLEM. THANK YOU. *TR

Mileage: 51,000

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT WHEN DRIVING AT LOW SPEEDS SHE NOTICED A LOUD HUMMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

IF YOU DRIVE THIS SATURN THROUGH A PUDDLE AFTER A RAINSTORM, THE POWER FAILURE LIGHT COMES ON, THE POWER STEERING STOPS WORKING AND THE CAR IS VERY DIFFICULT TO STEER...THIS ALMOST CAUSED A CRASH IN A RESIDENTIAL STREET. THE TEMP GAUGE ALSO GOES UP HIGHER THAN NORMAL AND THE LIGHTS DIM. *TR

Mileage: 70,000

MY 18 YEAR OLD DAUGHTER WAS RETURNING HOME WHEN SHE NOTICED THE STEERING BECAME VERY HARD TO USE. SHE MADE IT HOME SAFELY. I TOOK THE CAR OUT TO SEE WHAT WAS GOING ON AND WHEN I BACKED UP THE DRIVEWAY I COULDN'T TURN THE WHEEL WITHOUT GREAT EFFORT. AND IT GOT WORSE, IT JUST LOCKED UP. I WAS ADVISED THAT IT NEEDED POWER STEERING FLUID OR A NEW POWER STEERING PUMP. I DROVE IT TO NEAREST MECHANIC, STEERING LOCKED UP ON TURNS, HAD TO PULL OVER SEVERAL TIMES, AND TURN THE CAR OFF. THE MECHANIC IS WITHIN 3 MILES, NEAREST GM DEALER IS 40 MINUTES AWAY. HE REPLACED PUMP AND FLUID, CLEANED IT AS RECOMMENDED. HE TOOK IT FOR A TEST DRIVE AND THE STEERING FAILED AGAIN, ALMOST CAUSING AN ACCIDENT. HE WAS VERY UPSET. I AM CONTACTING GM. THIS PROBLEM HAS BEEN DOCUMENTED BY OTHER 2007 SATURN OUTLOOK OWNERS ON THIS SITE. THIS IS A VERY DANGEROUS ISSUE AND I CAN'T BELIEVE IT HAS NOT BEEN ADDRESSED. DOES SOMEONE HAVE TO DIE BEFORE IT IS? I HAVE AN UNSAFE AND UN DRIVABLE VEHICLE. *TR

Mileage: 93,000

WHILE DRIVING IN A MODERATE RAIN STORM TODAY, 6.1.12, AT 35 MPH, THE STEERING ON MY VEHICLE LOCKED UP AND FROZE AFTER DRIVING THROUGH A PUDDLE. THIS HAS OCCURRED SEVERAL TIMES IN THE PAST FEW YEARS, BUT I DO NOT RECALL THE EXACT DATES SO I WILL REPORT TODAY'S DATE ONLY. THE STEERING WHEEL WOULD EVENTUALLY FREE AND RETURN TO NORMAL OPERATION AFTER ABOUT 10 SECONDS. ALSO, THERE IS A LOUD WHINING NOISE FROM THE STEERING BLOCK AND UNDER THE HOOD WHEN THIS OCCURS. THE NOISES SOUNDS LIKE THE POWER STEERING BELTS ARE SLIPPING DUE TO BEING SOAKED WITH WATER. THIS IS MY WIFE'S VEHICLE, WE HAVE TWO KIDS. THIS VEHICLE IS DRIVEN IN THE STATE OF FL WITH HEAVY, AND FREQUENT STORMS. THIS IS VERY TROUBLESOME AND SCARY AND I AM CONCERNED THIS LOSS OF STEERING WILL LEAD TO A CRASH. *TR

Mileage: 68,000

I HAD JUST TURNED A CORNER AND IT FELT LIKE MY VEHICLE LOST POWER. I PUSHED ON THE GAS PEDAL AND IT ACCELERATED AS NORMAL. BUT THEN I REALIZED MY STEERING WHEEL WOULDN'T TURN. WITH TRAFFIC COMING AT ME I BARELY MADE IT TO ANOTHER STREET AND COULD JUST TURN IT ENOUGH TO GET TO THE SIDE OF THE STREET. I WAS PUTTIN MY WHOLE BODY WEIGHT INTO IT. IT WAS NOT RAINING AND CONDITIONS WERE NORMAL OUTSIDE. $300 LATER MY STEERING SYSTEM WAS FIXED. THANK GOODNESS TRAFFIC WASN'T HEAVIER THAT DAY. *TR

WE BOUGHT THE CAR JAN 8 OF 2010 AND WAS STILL UNDER FULL WARRANTY- AFTER THE FIRST MONTH I BROUGHT INTO SATURN AND TOLD THEM OF ALL ISSUES. THEY SAID THEY GOT IT ALL FIXED IN JUNE OF 2010 BROUGHT IT IN AGAIN FOR BASICALLY SAME ISSUES AND THEY SAID THEY FIXED EVERYTHING AGAIN AND WERE ALSO CLOSING DOWN THAT DAY SO WERE HURRYING ME OUT THE DOOR. AFTER THAT HAD SAME ISSUES (ESPECIALLY STEERING WHEEL AND ENGINE PROBLEMS,OIL LEAKS, ALONG WITH ELECTRICAL PROBLEMS) AND WE WERE DIRECTED TO GO CHEVY SINCE SATURN WAS GONE. EXPRESSED TO THEM SAME ISSUES WITH STEERING WHEEL ETC. THEY ALSO FIXED A RECALL ON THE ELECTRICAL SYSTEM. AND FIXED POWER STEERING PUMP THAT WAS BROKE TWO MONTHS LATER HAD SAME ISSUES WITH STEERING AND ENGINE AND AIRBAG SENSOR AND BROUGHT IT AGAIN AND THEY ALSO FIXED ANOTHER RECALL, IN THE HEADLAMP. (WE HAVE ALL DOCUMENTS) NOW THE WHOLE TRANSMISSION IS OUT AND OIL LEAKS AGAIN SO SINCE IT STILL UNDER POWER TRAIN THEY ARE FIXING THEM BUT GM WILL NOT APPROVE THEM TO FIX THE STEERING COLUMN THAT NEEDS TO BE REPLACE NOR THE AIRBAG SENSOR ISSUE. WE HAVE CALLED THEM EVERYDAY AND SENT THEM OVER ALL OUR PAPERWORK THE LAST TWO YEARS SHOWING THAT THE STEERING COLUMN AND AIRBAG SENSOR HAVE BEEN AN ISSUE SINCE BEFORE OUR FULL WARRANTY WAS UP. I JUST WANT MY CAR TO BE SAFE AND FEEL LIKE I AM IN A DEATH TRAP AND STILL OWE A LOT OF MONEY ON IT. IT IS A TOTAL LEMON AND I AM STUCK WITH IT THESE ISSUES WERE FROM THE START WHEN THE CAR WAS STILL UNDER FULL WARRANTY. *KB

Mileage: 25,644

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT HEARD A HUMMING SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE SOUND COULD BE HEARD AT ANY SPEED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED WHILE DRIVING, THE VEHICLE MADE A CLICKING NOISE IN THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE RACK AND PINION AND STEERING NEEDED TO BE REPAIRED. THE DEALER REPLACED THE RACK AND PINION AND STEERING PUMP; BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 72,000.

Mileage: 69,000

2007 SATURN OUTLOOK. CONSUMER STATES PROBLEM WITH STEERING *TGW THE CONSUMER STATED WHILE DRIVING IN THE RAIN, HE STRUCK A SMALL PUDDLE OF WATER IN THE MIDDLE OF A MAIN ROAD. AS HE WAS MAKING A TURN, THE STEERING WHEEL JOLTED OUT OF HIS HANDS AND THE VEHICLE BEGAN TO MAKE A LOUD NOISE. THE CONSUMER DROVE INTO A DITCH AS HE WAS UNABLE TO GAIN CONTROL OF THE VEHICLE UNTIL THE LAST SECOND; HAVING TO USE ALL OF HIS STRENGTH TO KEEP FROM PLOWING FULLY INTO THE DITCH AND REAR EMBANKMENT. AFTER THE INCIDENT, THE CONSUMER HEARD A WHINING NOISE COMING FROM THE STEERING COLUMN, WHICH WOULD COST $1000 TO REPLACE. *JB THE CONSUMER STATED THE PROBLEM HAS NOT BEEN RESOLVED. UPDATED 09/15/11.*JB

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, HE DROVE THROUGH A PUDDLE OF WATER AND IMMEDIATELY THE POWER STEERING FAILED. THE CONTACT STATED THE STEERING WHEEL BECAME VERY HARD TO TURN AND CONTROL. THE DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 63,750. UPDATED 05/25/11 *BF UPDATED 08/04/11

Mileage: 63,750

DRIVER WAS DRIVING IN THE RAIN GOING APPROXIMATELY 35MPH. AS DRIVER SLOWED DOWN TO MAKE A RIGHT TURN, THE STEERING COMPLETELY LOCKED UP AND THE CAR WOULD NOT TURN. DRIVER WAS ABLE TO DRIVE INTO THE GRASS WITHOUT CAUSING AN ACCIDENT. AFTER SITTING THERE A FEW MINUTES, DRIVER WAS ABLE TO GET CAR BACK ON ROAD AND DRIVE APPROXIMATELY 1 MILE TO A NEARBY RELATIVE'S HOUSE. HAD DRIVER BEEN GOING FASTER, IT IS ALARMING TO THINK WHAT COULD HAVE HAPPENED.

WHILE ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL LOCKED UP FOR A FEW SECONDS. I HAD NO CONTROL OVER THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES AND IT HAS ALWAYS BEEN IN WET, RAINY WEATHER. IT APPEARS THAT WATER IS SPLASHING ON THE BELTS WHICH CAUSES A TEMPORARY LOSS OF STEERING. WHILE RESEARCHING THE PROBLEM, I'VE COME ACROSS SEVERAL OTHER OWNERS WHO HAVE HAD THE SAME ISSUE. GM HAS NOT OFFERED A SOLUTION, SINCE MY DEALERSHIP CANNOT 'REPLICATE THE PROBLEM' WHILE THE CAR IS IN SERVICE. IF NOTHING IS DONE ABOUT THIS DESIGN FLAW, THE RESULT WOULD BE A SERIOUS CRASH AND DEATH.

Mileage: 56,000

AFTER LESS THAN A YEAR OLD, THE DRIVER SIDE HEADLIGHT ASSEMBLY ON MY 2007 OUTLOOK NEEDED TO BE REPLACED. THE DEALERSHIP DID THE NECESSARY REPAIRS UNDER WARRANTY. IN JULY 2010, I HAD A HEADLIGHT OUT ON THE PASSENGER SIDE. I BROUGHT MY CAR BACK TO THE DEALERSHIP ACCEPTING SATURNS SINCE SATURN HAD NOW CLOSED. I WAS TOLD THAT THE "HEADLIGHT HARNESS" HAD MELTED. I PAID A HEFTY FEE TO HAD THAT REPAIRED. IN OCTOBER 2010, THE SAME THING HAPPENED TO THE DRIVER'S SIDE HEADLIGHT HARNESS. THE DEALERSHIP OFFERED NO SUGGESTION ON TO HOW TO KEEP THIS FROM RE-OCCURRING. FURTHERMORE, I HAVE HAD TO HAVE AIR "BLED" FROM THE "CLOSED" POWER STEERING LINE 3 TIMES. ALSO, THE STABILITRAC SYSTEM WILL OCCASIONALLY "TURN ITSELF OFF" CAUSING THE CAR TO LOSE POWER ON TURNS. *TR

Mileage: 66,000

I HAVE EXPERIENCED ONLY ISSUES ALL YEAR WITH MY 2007 SATURN OUTLOOK. IT HAS 55,000 MILES AND IN JUNE 2010 THE WIRING SHORT CIRCUITED BEHIND THE STEERING WHEEL CAUSING THE THEFT SECURITY LOCK SYSTEM TO GO INTO EFFECT ASSUMING THE CAR WAS BEING HOT-WIRED. IT COST ME OVER $300 TO FIX AT THE DEALER AND HAD TO BE TOWED. THEN THE DEALER SAID MY INSIDE FUSE BOX WAS COMPLETELY CORRODED FROM WATER AND THEY WOULD NEED TO FIX THE LEAK MY SUNROOF WAS CAUSING. THE DEALER HAS MADE 6 ATTEMPTS TO FIX AND I JUST PICKED UP MY CAR THIS MORNING, HOPEFULLY AFTER THE FINAL ATTEMPT. NOW MY BREAKS ARE CAUSING ISSUES, THE BREAK PEDAL SOFTENS AND GOES DOWN TO ALMOST THE FLOOR WHEN PRESSED EVERY 4TH OR 5TH TIME AND IT IS DRINKING BRAKE FLUID, I NEED TO TAKE IT THIS WEEKEND TO CHECK FOR A LEAK. NOT TO MENTION MY POWER STEERING IS MAKING LOUD WHINING SOUNDS EVERY TIME THAT I MOVE THE STEERING WHEEL. OH, AND MY PASSENGER SIDE LOW BEAM HEADLIGHT HAS GONE OUT A FEW TIMES AND MY HUSBAND HAS HAD TO ACCESS THE BACK OF IT TO REPLACE IT BUT IT CONTINUES TO GO OUT. OH, AND MY TRANSMISSION CAUSED PROBLEMS TWO WEEKS AGO AND THE DEALER FIXED IT UNDER MY POWERTRAIN WARRANTY.. 55,000 MILES AND THIS CAR IS GIVING ME ISSUES AS IF I'M OVER 200,000 MILES! *TR

Mileage: 55,000

1. WAS DRIVING ON I95 IN MARYLAND. SPEED ABOUT 65 MPH. 2. LOSS OF POWER STEERING (STEERING WHEEL LOCKS UP AND YOU ARE UNABLE TO DIRECT STEERING). BEFORE AUGUST 18, 2010 THE FAILURE HAPPENED TWO OTHER TIMES BUT WERE AT LOWER SPEEDS. THE LAST INCIDENT WHICH HAPPENED ON AUGUST 18, 2010 WAS ON A HIGHWAY AND I ALMOST SIDE SWIPED A TRACTOR TRAILER BECAUSE I HAD NO CONTROL OVER MY VEHICLE FOR ABOUT A MINUTE. I WAS LUCKY TO AVOID A SERIOUS ACCIDENT TO MYSELF AND OTHERS. 3. I PUT IN A CALL TO SATURN CUSTOMER SERVICE. THEY MADE AN APPOINTMENT FOR ME AD DUDLEY MARTIN CHEVROLET IN MANASSAS, VA TO CHECK THE CAR OUT. AFTER CAR WAS INSPECTED I WAS TOLD THAT WHEN EVER IT RAINS, WATER GETS ONTO STEERING BELTS WHICH CAUSES THE LOSS OF POWER STEERING. THEY ADVISED HAVING FENDER GUARDS INSTALLED WHICH IS OVER $300 WHICH I DO NOT HAVE. I ASKED SATURN/GM TO ADD GUARDS AT MY THEIR COST SINCE IT WAS A SAFETY ISSUE. SATURN/GM TOLD ME THAT THEY AGREE IT IS A SAFETY ISSUE BUT THEY ARE NOT WILLING TO PAY TO FIX THE CAR. I HAVE SEEN OTHER REPORTS ONLINE OF THIS PROBLEM AND FEEL THAT THERE SHOULD BE A RECALL BEFORE SOMEONE GETS REALLY HURT. I KNOW IT WAS A VERY SCARY SITUATION FOR ME. *TR

Mileage: 51,500

POWER STEERING PUMP FAILURE WITH ONLY 60,000 MILES ON 2007 SATURN OUTLOOK AWD. LOUD NOISES WHEN TURNING STEERING WHEEL AND SOMETIMES THE WHEEL IS ALMOST UNABLE TO TURN AT ALL. VERY UNSAFE AND I DO NOT TRUST ENOUGH TO HAVE MY WIFE DRIVE WITH OUR CHILD IN IT. READ MANY COMPLAINTS ABOUT THIS SAME THING AND NOW I AM FORCED TO REPAIR OUT OF POCKET. *TR

POWER STEERING LOCKS UP WHEN WATER SPLASHES ONTO FAN BELT ON 2007 SATURN OUTLOOK. HAPPENS ON WET ROADS. ON INCIDENT DATE, VEHICLE WOULD NOT MAINTAIN LANE DURING RIGHT HAND TURN ONTO TWO LANE ROAD FROM A FULL STOP. VEHICLE ENDED UP IN ON-COMING TRAFFIC LANE BEFORE STEERING RETURNED. THIS AFTER THE NEW DESIGNED INNER FENDER SKIRTS WERE INSTALLED AS THE PERMANENT "FIX". NEW PARTS INSTALLED BY DEALER NOW SERVICING SATURNS IN AUGUSTA GEORGIA. MASTER MECHANIC SAID THAT THIS "FIX" HAS ONLY WORKED ON 50% OF HIS REPAIRS. HE CHECKED OUT THE REPAIRS, STATED THEY WERE INSTALLED CORRECTLY AND THAT THERE IS NOTHING ELSE SUGGESTED AT THIS TIME. THIS IS A SAFETY ISSUE THAT GM MUST FULLY RESOLVE. THIS IS THE FOURTH TIME THIS HAS HAPPENED, AND THE FIRST SINCE INSTALLATION OF NEW INNER FENDER SKIRTS INSTALLED IN JANUARY 2010. UP UNTIL THEN THERE WAS NO REPAIR AVAILABLE. NOW THIS REPAIR DOES NOT FIX THE PROBLEM. *TR

Mileage: 44,000

WHILE PULLING INTO A PARKING LOT, I LOST STEERING. I TOOK IT TO THE DEALERSHIP AND THEY STATED THEY COULD NOT FIND ANYTHING WRONG WITH THE POWER STEERING PUMP. THEY ASKED IF I DROVE THROUGH A PUDDLE. IT WAS RAINING DURING THE INCIDENT. THE DEALERSHIP STATED WATER PROBABLY GOT ON THE BELTS AND CAUSED THE PROBLEM. THEY STATED INNER FENDER GUARDS COULD HELP SOLVE THE PROBLEM. MY INCIDENT ONLY OCCURRED AT ABOUT 5 -10 MPH, BUT IT GETS ME A LITTLE NERVOUS IF THIS OCCURRED ON A HIGHWAY AROUND 55 - 60 MPH. IT SEEMS LIKE THERE IS MORE TO THE PROBLEM THEN JUST WATER GETTING ON THE POWER STEERING BELTS. *TR

Mileage: 64,000

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING FAILED. THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THEY COULD NOT DIAGNOSE AND TEST THE VEHICLE ON APRIL 1, 2010. THE FAILURE MILEAGE WAS 62,000. THE APPROXIMATE CURRENT MILEAGE WAS 62,000.

Mileage: 62,000

DURING A DRIVE FROM ATLANTA, GA TO AUGUSTA GA MY 2007 SATURN OUTLOOK MY STEERING WOULD OCCASIONALLY RESPOND WITH A SLIGHT JERK. AT THE END OF THE TRIP DURING A RIGHT TURN INTO OUR OFFICE PARKING LOT THE POWER STEERING FAILED MOMENTARILY BUT I FINISHED THAT TURN AND THEN A LEFT TURN. AS I STARTED A RIGHT TURN INTO A PARKING SPACE THE POWER STEERING FAILED COMPLETELY. I USED ALL MY STRENGTH TO GET THE VEHICLE INTO THE PARKING SPOT. I STOPPED THE ENGINE AND CHECKED THE POWER STEERING WHICH APPEARED TO BE OVERFUL. I RESTARTED AND ATTEMPTED ADDITIONAL STEERING MANEUVERS WHICH WERE ALL DIFFICULT. I HAD THE VEHICLE TRANSPORTED TO THE REPAIR SHOP WHERE THEY DIAGNOSED A DISINTEGRATION OF SOME INTERNAL COMPONENT OF THE POWER STEERING PUMP. THEY FLUSHED THE SYSTEM AND REPLACED THE PUMP. I BELIEVE THIS FAILURE UNDER OTHER CIRCUMSTANCES COULD LEAD TO A SERIOUS CRASH. *TR

Mileage: 63,772

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH IN EXTREMELY HEAVY RAIN CONDITIONS. SUDDENLY, THE ENTIRE INSTRUMENT PANEL LIGHTING BECAME DIM AND THERE WAS A LOSS OF POWERING STEERING FOR A PERIOD OF THIRTY SECONDS. THE FAILURE OCCURRED FOUR TIMES IN RAINY WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE FRONT FENDER LINER. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. THE IDENTICAL FAILURES CONTINUED TO OCCUR AFTER THE SERVICE REPAIR WAS PERFORMED. THE FAILURE MILEAGE WAS 27,689.

Mileage: 27,689

2 COMPLAINTS ABOUT THE SATURN OUTLOOK: 1) BRAKING & BRAKE FLUID PROBLEMS. DEALER HAS REPLACED BRAKE FLUID SAYING THAT THE FACTORY BRAKE FLUID WAS NOT CORRECT. BRAKING IS STILL DIFFICULT AND BRAKE PEDAL NEEDS TO BE PRESSED MORE THAN ONCE FOR PROPER BRAKING PRESSURE TO KICK-IN. 2) SINCE NEW, THE OUTLOOK HAS A POPPING OR CRACKING SOUND WHENEVER THE STEERING WHEEL IS TURNED FROM RIGHT OR LEFT, AT LEAST 2-3 TIMES IN EACH DIRECTION FROM CENTER. BROUGHT MATTER TO THE DEALERS ATTENTION AND SAID OTHER REPORTS HAD BEEN MADE, BUT NO SOLUTION. *TR

Mileage: 50

2007 SATURN OUTLOOK, CONSUMER RECEIVED NOTIFICATION OF REJECTION. * BF THE SUNROOF LEAKED, THE REAR WIPER WAS BROKEN AND THE FRONT PASSENGER AIR BAG DID NOT ACTIVATE. THE DRIVER'S SEAT BELT WAS IMPROPERLY ALIGNED FROM A PREVIOUS REPAIR AND THE FRONT WIPERS FAILED. LAST MONTH, THE POWER STEERING FUNCTION WAS SEVERELY COMPROMISED WHILE DRIVING THROUGH A HEAVY RAINSTORM. THE POWER STEERING WAS PROVIDING INCONSISTENT FEEDBACK WHICH APPEARED TO BE CAUSED BY A SLIPPING BELT TO THE POWER STEERING PUMP. *JB

THE FAILURE WAS THE POWER STEERING PUMP ON A 2007 SATURN OUTLOOK, 3.6L ENGINE. THE FIRST SIGN OF FAILURE OCCURRED WHILE TAKING A CURVE AT 45 MPH. THE STEERING FROZE THEN FREEDUP AND FROZE AGAIN SEVERAL TIMES IN JUST A FEW SECONDS CAUSING ME TO NEARLY LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WENT FROM THE DITCH TO OVER THE CENTERLINE BEFORE I WAS ABLE TO PULL OVER. AFTER THIS INCIDENT THE STEERING MADE CONTINUOUS NOISE AND FAILED TO WORK PROPERLY. IT WAS IMPOSSIBLE TO STEER AT LOW SPEEDS WITHOUT REVVING THE ENGINE. BECAUSE OF THE DANGER OF DRIVING THE VEHICLE I HAD TO PAY OVER $500.00 FOR THE REPAIR. I HAVE HEARD OF MANY MANY MORE POWER STEERING PUMP FAILURES ON THE 3.6L ENGINE. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS HURT OR KILLED. EVEN AFTER THE REPAIR THE STEERING DOES NOT SEEM RIGHT. I AM KEEPING MY RECEIPTS BECAUSE I FEEL THIS WILL END UP A RECALL ISSUE DUE TO SAFETY CONCERNS. THIS VEHICLE HAD 41,000 MILES ON IT (90% HIGHWAY). THE PUMP WAS RETURNED FOR A $50.00 CORE CHARGE. *TR

Mileage: 41,000

WHILE AT IDLE, THE STEERING PUMP STARTED "WHINING". THE NOISE STOPPED AFTER GETTING UP TO SPEED. SEVERAL TIMES, WHILE ATTEMPTING TO MAKE A RIGHT HAND TURN, THE STEERING COLUMN SEIZED, CAUSING THE VEHICLE TO SKID AT APPROXIMATELY 25 MPH. THIS IS A SERIOUS SAFETY ISSUE. IT SEEMED TO ONLY OCCUR DURING RAIN. *TR

Mileage: 51,500

MY OUTLOOK IS AT APPROXIMATELY 40,000MILES. AT ABOUT 30,000 THERE STARTED TO BE A VERY NOTICEABLE WHINE IN THE STEERING COLUMN, ESPECIALLY UPON TURNING. SEVERAL TIMES I NOTICED THE STEERING KIND OF TURNING ROUGH WITH A SHARP TURN, AS IN BACKING OUT OF A PARKING SPACE. TWO WEEKS AGO AFTER GOING THROUGH STANDING WATER IN THE ROADWAY, I BEGAN TO TURN LEFT ONTO A SIDE STREET AND THE STEERING WHEEL LOCKED UP-NOT A LOSS OF POWER STEERING, THERE WAS NO WAY TO TURN THE WHEEL. I TOOK THE CAR TO THE SERVICE SHOP THAT AFTERNOON. UPON DESCRIBING MY ISSUE TO THE SERVICE REP, HE STATED THAT HE HAD ONLY EVER HAD ONE VEHICLE IN WITH THAT COMPLAINT AND THAT WHAT HAD OCCURRED WAS THAT THEY DROVE THROUGH WATER, SPLASHING IT ONTO THE POWER STEERING BELT (WHICH WAS WORN) CAUSING IT TO SLIP. AFTER DROPPING THE CAR OFF I DID SOME RESEARCH ON MY OWN AND FOUND MULTIPLE UNRESOLVED COMPLAINTS EXACTLY LIKE MINE POSTED ONLINE. WHEN I PICKED THE CAR UP, THEY CHARGED ME $45 AND SAID THAT I HAD SOMEHOW GOTTEN AIR IN MY POWER STEERING FLUID. MY CAR HAS DONE THIS TWICE SINCE THEN. ONCE VERY BRIEFLY WHILE LEAVING A PARKING SPOT AND AGAIN LAST NIGHT IN THE MIDDLE OF A DOWNPOUR. I BOUGHT THIS VEHICLE BECAUSE I HAVE 4 KIDS AND I LIKED THE SAFETY FEATURES OF THE AIRBAG SYSTEM-BUT THIS SCARES ME TO DEATH!! I AM TO THE POINT OF BEING AFRAID TO DRIVE IN THE RAIN. I WANT TO TAKE IT BACK FOR MORE SERVICE, BUT BASED ON WHAT I'M READING, NO ONE IS GETTING ANY RESOLUTION. *TR

Mileage: 39,073

I HAVE A 2007 SATURN OUTLOOK, APPROXIMATELY 45K MILES. LAST WEEK, AFTER A PERIOD OF HEAVY RAIN, I DROVE THROUGH SEVERAL LARGE PUDDLES OF WATER. AFTER LEAVING ONE, THE STEERING SEEMED TO LOCK UP. I AM OLD ENOUGH TO HAVE DRIVEN CARS WITHOUT POWER STEERING, BUT THIS WAS MUCH WORSE. AS IT HAPPENS I WAS ALMOST HOME AND GOING QUITE SLOWLY - WAS ABLE TO GET HOME SAFELY. HAD THIS OCCURRED ON A HIGHWAY OR AT SPEED, THERE IS NO DOUBT THAT DISASTER WOULD HAVE ENSUED. I HAD ENCOUNTERED SOMETHING SIMILAR SOME MONTHS AGO AFTER WASHING MUD OUT OF MY WHEEL WELLS. HAD NOT RECURRED UNTIL RECENTLY. SCARY STUFF *TR

POWER STEERING FAILS ON MY 2007 SATURN OUTLOOK. DEALER HAS ATTEMPTED TO FIX IT 3 TIMES BUT FAILED. IT'S CURRENTLY AT DEALER NOW FOR THE 4TH ATTEMPT. IT'S BEEN THERE FOR THE LAST 21 DAYS. I NEVER KNOW WHEN STEERING IS GOING TO FAIL. IT USED TO ONLY FAIL WHEN I WENT THROUGH PUDDLES BUT NOW IT DOES IT EVEN ON A DRY DAY. I HAVE ALMOST HIT TELEPHONE POLES, TREES, CARS AND PEOPLE. IT'S VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR KILLED IF SATURN CANNOT FIX THIS PROBLEM. I DROPPED CAR OFF ON JUNE 7, 2009 WITH NO POWER STEERING. THEY RETURNED IT TO ME ON JUNE 25. I DROVE ONLY A FEW MILES BEFORE THE STEERING FAILED AGAIN. LUCKILY, I WAS TURNING INTO PARKING LOT AT THE TIME SO I WAS NOT GOING THAT FAST. I ALMOST WENT UP SIDEWALK AND INTO A TREE. THE CAR HAD TO BE TOWED FROM PARKING LOT. *TR

Mileage: 21,833

WHEN DRIVING DURING OR AFTER A HEAVY RAIN THROUGH PUDDLES OUR SATURN OUTLOOK LOOSES ANY STEERING CAPABILITY. HAVE GONE TO DEALERSHIP SEVERAL TIMES AND A WHEEL LINER WAS INSTALLED BUT THAT DID NOT CORRECT THE PROBLEM. *TR

Mileage: 34,000

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE TURNING THE VEHICLE, THE CONTACT HEARD A LOUD POPPING SOUND IN THE STEERING COLUMN. SHE ALSO EXPERIENCED GEAR SLIPPAGE. ON ONE OCCASION, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE TRANSMISSION AND STEERING COLUMN. SEVERAL WEEKS AFTER THE REPAIR, THE FAILURE RESURFACED. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPLACED THE COOLANT LINES. IMMEDIATELY AFTER THE REPAIR, THE TRANSMISSION FAILED AGAIN. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 1,600 AND CURRENT MILEAGE WAS 50,000.

Mileage: 1,600

WHILE DRIVING IN RAINY WEATHER, IF YOU DRIVE THROUGH STANDING WATER PUDDLES ALONG SIDE OF THE ROAD, THE WATER SPRAY WASHES UP ON THE BELTS AND YOU LOOSE STEERING ABILITY OF THE VEHICLE, YOU MUST MAN HANDLE THE STEERING WHEEL TO MAKE ANY TURNS, IT HAS BEEN BACK TO THE DEALER AND COVERS HAVE BEEN ADDED TO THE WHEEL WELLS, BUT THE PROBLEM STILL EXISTS, MAKING THIS A SAFETY AND POSSIBLE CRASH HAZARD. *TR

Mileage: 46,010

THERE IS A DISTINCT GROANING NOISE COMING FROM THE POWER STEERING SYSTEM. THE NOISE IS MOST PROMINENT WHEN THE CAR IS FULLY WARMED UP, BUT OCCURS NEARLY ANY TIME. WHEN THE STEERING WHEEL IS TURNED SLIGHTLY FROM CENTER IN EITHER DIRECTION, THE NOISE INTENSIFIES, AND A DISTINCT VIBRATION CAN BE FELT IN THE STEERING WHEEL, LEADING ME TO BELIEVE THERE IS SOME PROBLEM WITH THE POWER STEERING PUMP OR OTHER STEERING COMPONENTS. I HAD THE VEHICLE TO THE DEALER AND OF COURSE THEY CLAIMED THERE IS NO NOISE. I LEFT IT THERE FOR MULTIPLE PEOPLE TO TRY IT, AS MY ENTIRE FAMILY HEARS THE NOISE, BUT OF COURSE ONLY THE DRIVER CAN FEEL THE VIBRATION IN THE STEERING WHEEL. MY FEAR IS THAT WHATEVER COMPONENT(S) IS/ARE FAILING, THEY WILL TOTALLY FAIL ON THE HIGHWAY, EITHER COMPROMISING THE STEERING OR LEAVING OUR FAMILY STRANDED. *TR

Mileage: 15,000

POWER STEERING PUMP NEEDS REPLACED AFTER 38,000 MILES. NOISE STARTED @ 34,000 MILES. SEEMS TO BE AN ISSUES ON OTHER OUTLOOKS. *TR

COMPLETE LOSS OF POWER STEERING DUE TO LEAKING POWER STEERING OIL COOLER. *TR

Mileage: 8,448

NEW 2007 SATURN OUTLOOK FROM DEALER ON OCTOBER23, 2007. ON MONDAY, JANUARY 14. 2008. FLUID FOUND UNDER CAR PARKED IN GARAGE. CAR HAS 1800 MILES. DEALER ADVISED I BRING CAR IN. UPON STARTING CAR, I HEARD HORRENDOUS NOISE FROM UNDER HOOD. BACKING OUT OF GARAGE, I FOUND STEERING DID NOT WORK. CAR TOWED TO DEALERSHIP, SATURN OF CLARKSTON. THEY PROVIDED SMALL RENTAL CAR AS LOANER. TECHNICIAN DID NOT LOOK AT OUTLOOK UNTIL AFTERNOON OF WEDNESDAY, JANUARY 16, 2008, SUBSEQUENT TO SEVERAL CALLS FROM ME. PROBLEM IDENTIFIED AS THE HOSE/COIL CARRYING COOLING FLUID FOR POWER STEERING. REQUIRED PART HAS BEEN TAKING AT LEAST WEEK AND A HALF TO GET. I SAID MY WIFE AND I RENTED A HOUSE IN FLORIDA AND NEEDED THE OUTLOOK FOR THIS TRIP. THE SERVICE PERSON CHECKED FURTHER AND THEN TOLD ME THE PART WOULD BE IN THE FOLLOWING FRIDAY OR MONDAY. PART DID NOT COME IN AS I WAS TOLD. I HAVE TALKED WITH PARTS MANAGER AND SERVICE MANAGER AT DEALER, AND SATURN CUSTOMER SERVICE. ( DEALER OWNER NOT IN WHEN I CALLED.) I LEARNED THAT THIS DEALERSHIP ALONE HAS OWNERS OF FIVE OTHER OUTLOOKS (ALL 2007'S, I THINK) AWAITING THE SAME PART, AND THAT THE PROBLEM IS NATIONAL. THIS IS A DEFECTIVE PART! APPARENTLY SATURN (AND, I ASSUME) THE CORPORATION HAVE KNOWN ABOUT IT FOR A WHILE. I AM CONCERNED I PURCHASED A NEW VEHICLE WHICH MAY HAVE HAD A KNOWN POTENTIALLY DEFECTIVE PART. WE WERE FORTUNATE FLUID LEAKAGE AND LOSS OF STEERING OCCURRED WHERE AND WHEN IT DID, AND NOT WHILE MY WIFE AND I WERE TRAVELING TO FLORIDA. I DON'T KNOW IF POWER STEERING MIGHT HAVE FAILED WHILE I WAS ACTUALLY DRIVING. I ADVISED SERVICE MANAGER I WAS GOING TO CONTACT NHTSA ABOUT THIS PROBLEM AND SUGGESTED HE TELL THE DEALERSHIP OWNER. HE SAID DEALERSHIP DOING ALL IT COULD. HE ASKED WHEN HOUSE RENTAL IN FLORIDA BEGAN. I TOLD HIM, "FEBRUARY 1," AND WE PLANNED TO TAKE SEVERAL DAYS TO DRIVE THERE WITH OUR DOGS. HE SAID DEALERSHIP INTENDED TO MAKE SURE WE HAD OUR CAR AVAILABLE FOR OUR TRIP. *TR

Mileage: 1,800