2008 SATURN OUTLOOK Air Bags Problems
98 complaints about Air Bags
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Air Bags Complaints (98)
Over this summer I went to start my truck and all the airbags pop out expect for the steering wheel air bag and dashboard air bag
airbag sensor on passenger seat stays off even when passenger is in seat. I have read many complaints from same vehicle since they were new. Also has electrical issues intermittently possibly from water leaking thru sunroof
UNKNOWN
The contact owns a 2008 Saturn Outlook. The contact stated that while starting the vehicle, the airbag warning light illuminated and remained illuminated. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the MDS was not communicating with the airbags. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Mileage: 180,000
THERE HAVE NOT BEEN ANY INCIDENT SUCH AS AUTO ACCIDENTS. IT JUST THAT MY DASH LIGHTS UP STATING TO SERVICE MY AIR BAGS. ALSO WHEN STEPPING ON MY BRAKE THE SEAT BELTS DON'T SEEM TO HOLD YOU . SATURN CUSTOMERS HAVE COMPLAIN ABOUT THIS ON INTERNET, SO IT IS NOT A LONE CASE. SATURN COMPANY WENT OUT OF BUSINESS. WHO DO I COMPLAIN TO
THE PASSENGER SERVICE AIR BAG STAYS ON THE DASHBOARD WHEN YOU START IT AND IT WON'T TURN OFF.
Mileage: 88,000
DRIVERS SIDE LOW BEAM HEADLIGHT WIRING HARNESS AND PLUG HAVE MELTED AND I HAVE HAD REPLACED AND IT HAPPENS AGAIN. THE AIR BAG WARNING LIGHT KEEPS COMING ON, SAYING SERVICE AIRBAGS NOW. ALL THE SPEAKERS IN THE CAR HAVE QUIT WORKING, BUT IF YOU OPEN AND CLOSE DRIVERS SIDE REAR DOOR THEY WILL WORK UNTIL YOU HIT A BUMP IN THE ROAD.
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE SUN ROOF LEAKED EACH TIME IT RAINED. THE WATER TRAVELED ACROSS THE TOP OF THE VEHICLE, ONTO THE WINDSHIELD, AND INTO THE DASHBOARD. THE VEHICLE WAS TAKEN TO STUTEVILLE CHEVROLET BUICK GMC OF PONCA CITY (3330 N 14TH ST, PONCA CITY, OK 74601, (580) 749-5976) WHERE THE BODY CONTROL WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE NEEDED A NEW BATTERY DUE TO THE WATER THAT WAS LEAKING ONTO THE BATTERY. THE BATTERY WAS REPLACED. THE CONTACT ALSO STATED THAT THE PPM CHIP FOR THE AIR BAG WAS MISSING, WHICH CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE CONTACT ALSO STATED THAT THE VEHICLE WOULD LURCH FORWARD WHEN IN PARK OR DRIVE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 148,564.
Mileage: 148,564
SERVICE AIRBAG LIGHT COMES ON AT RANDOM. EVEN IF A PERSON IS SITTING IN THE PASSENGER SEAT, THE PASSENGER SEAT AIRBAG SHOWS OFF. TOOK IT TO A DEALER AND THEY SAID THAT THE PASSENGER PRESENCE MODULE NEEDS REPLACED AND WOULD COST ABOUT $800.00 TO REPAIR IT AND THAT THE PASSENGER SIDE AIRBAG WOULD NOT DEPLOY IF WAS INVOLVED IN A CRASH.
Mileage: 146,000
WATER LEAK FROM SUNROOF
Mileage: 30
WHEN I FIRST GOT THE VEHICLE IN 2017 IT WAS ALWAYS PARKED IN THE GARAGE SO THE PROBLEM WASN'T NOTICED UNTIL I STOPPED USING THE GARAGE. WHEN IT RAINS A LOT WATER IS LEAKING THROUGH THE FRONT SUNROOF WHICH IS THEN DRAINING UNDERNEATH THE HOOD OF THE CAR IN THE ELECTRICAL AREA AND FINALLY LEAKING THROUGH THE FRONT PASSENGER SIDE FLOOR BOARDS. IT CAUSED ELECTRICAL ISSUES WITH THE OUTLOOK BECAUSE OF THE INITIAL SUNROOF 'CLOG'. ALSO THE CAR COULD BE DRIVEN BUT WHEN YOU TURNED OFF THE VEHICLE IT WOULD NOT SHUT DOWN. I'VE SEEN MANY ISSUES OF THE SAME PROBLEM THAT OTHER OWNERS ARE HAVING AS WELL WITH THEIR OUTLOOKS. IF THE NUMBERS ARE THERE FROM PEOPLE COMPLAINING I'M NOT UNDERSTANDING WHY THIS HASN'T BEEN INVESTIGATED AND TURNED INTO A RECALL. WHAT STARTS AS A SUNROOF LEAK CAN EASILY AND QUICKLY LEAD TO THOUSANDS OF DOLLARS WORTH OF REPAIRS BECAUSE THE WATER IS LEAKING UNDER THE HOOD AREA.
Mileage: 84,000
POWER STEERING RANDOMLY GOES OUT AND RETURNS CAUSING JERKY LURCHING TURNS COUPLE YEARS NOW SINCE REACHING OVER 100K MILEAGE, HAVE 173K MILES CURRENTLY. IS NOW LEAKING FLUID. PCV VALVE REPLACED TWICE, NOT RECALLED BUT MECHANICS HAVE SAID IT'S COMMON FOR MY VEHICLE, CAUSES HESITATION WHILE IDLING LIKE IT'S TRYING TO STALL OUT. HAVE HAD TO PUT FOOT ON BRAKE AND REV GAS AT STOPLIGHTS. AIRBAG LIGHT HAS BEEN ON FOR YEARS, PASSENGER SIDE DOESN'T DETECT. ALTHOUGH RECALL, DEALERSHIP WANTS TO CHARGE DIAGNOSTIC FEES EVEN WHEN I HAD DONE FOR FREE AT LOCAL PARTS STORE AND GAVE THEM CODE, THEY SAY HAVE TO DO THEIR OWN. PASSENGER WINDOW DOES NOT ROLL DOWN, BUT DOES ROLL UP, WITH DRIVER'S SIDE CONTROLS, DOES WORK WITH PASSENGER SIDE CONTROLS. SOMETIMES DRIVER'S SIDE WINDOW STICKS TOO EITHER UP/DOWN HAVE TO BANG ON DOOR FOR IT TO ENGAGE. SPEAKERS HAVEN'T WORKED PROPERLY IN YEARS EITHER.
BAUGBT THE VEHICLE MARCH 10 2019 NO AIR BAG CRACKED STEERING WHEEL SUNROOF LEAKS BAD UNDER GLOVEBOX FUSE SECTION HAS RUST POWDER. STERO GOES ON AND OFF ONLY ONE KEY WORKS TO START ONE WORKS TO OPEN DOOR HEATER DONT WORK IM FRONT. BAUGHT IN PUEBLO COLORADO ONLY DRIVE AS FAR AS WALSENBURG CO AND BACK TO PUEBLO N9 FURTHER BAD GAS MILLAGE
Mileage: 134,000
AIRBAGS LIGHT HAS BEEN STAY ON FOR A WHOLE YEAR SINCE WE BOUGHT IT IN AUGUST 2017 AND WE COULDN'T FIGURE IT OUT WHY IT STAYS ON. BRAKES LIGHT KEEPS COMING ON AND OFF AND WE HAD THE BRAKES SHECKED AND EVERYTHING IS FINE. STABILITY TRASK LIGHT KEEPS TURNING ON AND OFF. WHY??
I PUR HASED THIS SUV FROM.ALLMANS IN MARTINSBURG WV EARLY MARCH OF 2018. MY SERVICE AIRBAG STABIL BRAKES ALL LIGHT COME ON. MY AXLES ARE READY SNAP. WHILE IM DRIVI G MY CAR DASH LIGHTS WILL COME ON AND MY CAR WILL SLOW DOWN AUTOMATICALLY
Mileage: 169,000
UPON RAINING VERY HARD WATER LEAKS INTO THE CABIN OF THE SUV VIA BEHIND THE EMERGENCY BREAK,AIRBAG PORTS AND FROM UNDER THE GLOVE BOX ONTO THE FLOORBOARDS. MY VEHICLE STAYS ON WHEN THE KEY IS OUT OF THE IGNITION. THERE NEEDS TO BE A RECALL ON THIS ASAP. THE WATER LEAKS IN WHILE DRIVING IN THE RAIN AS WELL AS IF THE VEHICLE IS SITTING OUTSIDE WHILE ITS RAINING.
Mileage: 87,000
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG AND SERVICE AIR BAG INDICATORS ILLUMINATED AND REMAINED LIT AFTER THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO KEYES CHEVROLET (5943 VAN NUYS BLVD, LOS ANGELES, CA 91401, 818-254-8277) WHERE IT WAS DIAGNOSED THAT THE MODULAR KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Mileage: 89,000
TOOK TO GET MY VEHICLE SCANNED AND GOT THE CODE B0074 FOR THE SECOND ROW MIDDLE SEAT BELT PRETENSIONER. I WAS LOOKING UP ANY RECALLS ON THE VEHICLE AND BACK IN JUNE 2014 THERE WAS A RECALL FOR PRETENSIONERS. BUT WHEN I CALLED A DEALER THEY SAID THERE WAS NO RECALL ON THE VEHICLE.
SERVICE AIR BAG LIGHT IS ON
THERE WAS RECALL ON THE PASSENGER SIDE SEAT AIRBAG THE DEALER SUPPOSEDLY FIXED IT BUT THE CODE IS BACK ON #B0081 CALLED DEALER THEY SAID OH WELL THE RECALL WAS FIXED WELL IF IT WAS THE CODE SHOULD NOT BE BACK ON FOR THE SAME THING. ALSO THERE WAS A RECALL ON THE TRANSMISSON TOOK IT SEVERAL TIMES TO DEALER SAID NOTHING WRONG THEN FINALLY THE SOLINEDS WENT OUT REPLACED THEM 1 MONTH LATER THE WHOLE TRANSMISON WENT THIS WAS ON A GM RECALL AND I FEEL BECAUSE I HAD COMPLAINED SEVERAL TIMES BEFORE THAT GM SHOULD REIMBURSE ME THE $5000 WE HAD TO PAY TO GET A NEW TRANSMISON. THE TRANSMISON WENT OUT WHILE ON THE FREEWAY AND THE AIRBAG HAS BEEN ON WONT GO OFF.
Mileage: 125,000
THE LIGHT FOR SERVICE AIR BAGS COMES ON AND THEN GOES OFF. I'M NOT SURE IF THERE WAS A RECALL ON MY VEHICLE OR NOT. BUT IF SO THIS NEEDS TO BE FIXED.
I PURCHASED A 2008 SATURN OUTLOOK NEW AT MILES. THE PASSENGER AIR BAG SENSOR HAD DIFFICULTIES RIGHT OFF THE BAT.SOMETHING WITH WHERE MY KIDS WERE SITTING IN THE SEAT (TEENS). THE SENSOR WOULD GO ON AND OFF INTERMITTENTLY. AFTER SOME TIME, THE AIR BAG WARNING LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AGAIN A FEW MONTHS AGO AND THEY SAID I NEEDED TO REPLACE THE ENTIRE SENSOR FOR ABOUT $1,200. I WAS UNABLE TO DO THAT (ALSO THINKING THAT IT WOULD FAIL AGAIN). SO, WE ARE DRIVING AROUND WITH WHAT APPEARS IS NO PASSENGER SIDE AIRBAG. THERE HAVE BEEN VARIOUS SERVICE BULLETINS FOR THE AIRBAG ISSUE AND NUMEROUS ONLINE COMPLAINTS. I THINK THAT THIS WARRANTS A RECALL.
MY SATURN 2008 ENGINE LIGHT IS FLASHING AND MY SUV IS RUNNING BAD, MY AIRBAG SERVICE LIGHT IS ON AND MY TRACTION LIGHT IS ALSO ON.
WE KEPT GETTING A SERVICE AIRBAG WARNING, TOOK IT TO A SATURN CERTIFIED MECHANIC AND HE SAID THE PASSENGER SENSOR IN THE SEAT IS BAD AND COULD PREVENT THE AIRBAG FROM INFLATING IN THE EVENT OF AN IMPACT. WONDERING WHY SINCE HE SAID THIS IS A KNOWN PROBLEM THAT THERE HASN'T BEEN A RECALL. ALSO, THE AUXILIARY AMPLIFIER WENT BAD... HE THINKS THIS IS FROM A LEAK, AND THE WAY THE WIRING HARNESS WAS DONE APPARENTLY WATER GETS INTO IT AND SHORTS THE AMP. ANOTHER KNOWN PROBLEM HE SAID... UNFORTUNATELY, ALL WARNING/SAFETY CHIMES DO NOT SOUND BECAUSE OF THIS AND ALL THE SPEAKERS DON'T WORK EXCEPT FOR THE FRONT TWEETERS.
I HAVE AN AIRBAG LIGHT GOING ON MY DASHBOARD. I WAS TOLD IT WAS THE (PPS) PASSENGER PRESENCE SYSTEM MODULE AND WOULD COST ~$1500 TO REPLACE. I HAVE SEEN OTHER PEOPLE COMPLAIN ABOUT THIS AND WHY IT ISN'T PART OF A RECALL. CAN I GET INFORMATION IF THIS WILL BE SUBJECT OF A RECALL? THANKS.
Mileage: 90,000
THERE IS A LEAK IN BOTH CORNERS OF THE SUNROOF ALLOWING WATER TO LEAK DOWN INTO THE CONSOLE AFFECTING THE PERFORMANCE OF THE AIRBAGS. THERE ARE DRAIN HOLES ON BOTH SIDES OF THE SUN ROOF BUT THE WATER DOSENT GO DOWN. THE WATER DAMAGED SEVERAL WIRES UNDER THE PASSENGER SEAT AND IT ALSO DAMAGED THE FUEL BOX. I DID NOT KNOW THIS UNTIL I STARTED THE CAR AND SAW SMOKE COMING FROM THE PASSENGER SIDE FLOORAND UNDER GLOVE BOX. I TOOK IT TO THE REPAIR SHOP WHERE HE SHOWED ME THE BURNED FUSE BOX AND ALSO A PUDDLE OF WATER UNDERNEATH THE PASSENGER SEAT AND THE WIRES UNDER THE SEAT WERE ALSO BURNED . THIS CAR HAS A DEFECT IN THE SUNROOF ALLOWING WATER TO DRAIN INTO THE CONSOL ONTO WIRES AND THEY CATCH FIRE.
Mileage: 159,000
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SWITCH AND CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,648. UPDATED 03/03/17*LJ *TR
Mileage: 99,648
THE PASSENGER AIR BAG INDICATOR SAYS "OFF" AND / OR AN ERROR "SERVICE AIRBAG" COMES ON WITH A RED SYMBOL AS WELL. THE DEALER INDICATES IT IS A DEFECTIVE PASSENGER AIR BAG SEAT SENSOR. THE VEHICLE HAD A TSB FOR A AIR BAG WIRING HARNESS IN 2012 AND THIS WAS DONE. I SEE MANY COMPLAINTS AND OTHER RECALLS FOR GM ON OTHER VEHICLES FOR THIS ISSUE. I WAS SHOCKED THAT THE STANDARD WARRANTY OF 36,000 MILES IS ALL THAT IS REQUIRED FOR A CRITICAL SAFETY SYSTEM! EMISSION COMPONENTS HAVE MORE STRINGENT REQUIREMENTS BY LAW..... THIS IS VERY CONCERNING, AS IT IMPACTS PASSENGERS IN MY VEHICLE AND IS INTERMITTENT. IT COULD CAUSE THE AIRBAG NOT TO DEPLOY OR TO DEPLOY WITH MORE FORCE, KILLING A CHILD IN THE SEAT.
Mileage: 80,000
THE PASSENGER SIDE SEAT SENSOR FOR THE AIRBAG INTERMITTENTLY DOES NOT RECOGNIZE THAT A PERSON IS SITTING THERE. IN THE CASE OF AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. THIS HAS OCCURRED RANDOMLY FOR SEVERAL YEARS. I SEE ANOTHER COMPLAINT FOR THIS ISSUE AS WELL.
THE SENSOR IN MY PASSENGER SEAT DOES NOT SENCE THAT A PASSENGER IS SITTING THERE, THEREFORE WILL NOT DEPLOY IN A CRASH. THE CAR HAS BEEN DOING THIS SINCE I BOUGHT IT NEW BUT I DIDN'T RECOGNIZE THE PROBLEM BECAUSE I ASSUMED THAT IT WAS BECAUSE MY CHILDREN WERE TOO LIGHT TO REGISTER. SO I MADE THEM SIT IN THE BACK. NOW THAT THEY ARE TEENAGERS THEY SIT IN THE FRONT, THE AIRBAG ON OFF LIGHTS FLIPS BACK AND FORTH TO ON OFF WHILE DRIVING NOW THE SERVICE AIRBAG LIGHT COMES ON. CONTACTED GM THEY SAID MY CAR IS TOO OLD AND WILL NOT BE CONSIDERED. THE DEALERSHIP WANTS 900.00 TO FIX WHICH I DON'T HAVE. TO ME THIS CAR IS DANGEROUS FOR A FRONT SEAT PASSENGER.
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER PASSENGER SIDE AIR BAGS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SYSTEM MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT PROVIDED.
Mileage: 75,000
THE SERVICE AIRBAG MESSAGE HAS BEEN ON FOR ABOUT 1 YEAR AND IT APPEARS NO RECALL HAS BEEN ISSUED FOR MY 2008 SATURN OUTLOOK. I AM VERY CONCERNED ABOUT PREMATURE DEPLOYMENT OF THE DRIVER/PASSENGER AIRBAG. I AM ALSO VERY CONCERNED ABOUT NO DEPLOYMENT AT ALL SHOULD THERE BE AN ACCIDENT. FURTHERMORE, I HAVE READ THAT THE SEATBELT TENSIONERS MAY NOT WORK PROPERLY WHEN THIS MESSAGE IS DISPLAYED. THIS MESSAGE STAYS ON CONSTANTLY WHEN THE VEHICLE IS TURNED ON WHILE STATIONARY AND WHILE DRIVING. ME, MY WIFE AND 2 SMALL CHILDREN ARE AFFECTED BY THIS SAFETY CONCERN. PLEASE HAVE A RECALL ISSUED.
WHEN IT RAINS, THE HEADLINER GETS SOAKED. THE WATER RUNS DOWN ARM GOING DOWN IN THE FRONT THAT CONNECTS THE ROOF AND DASHBOARD AND FLOODS THE DRIVER SIDE DEAD PEDAL AND FLOOR BOARD. WATER ALSO LEAKS FROM REAR SUNROOF GLASS AND DRIPS FROM THE REAR DOME LIGHT AND LEAKS TO THE 3RD ROW SEATS/REAR COMPARTMENT.
Mileage: 73,000
MY PASSENGER AIRBAG LIGHT STAYS ON, ON THE DASH AND WHEN SOMEONE IS SITTING IN THE SEAT SOMETIMES IT WILL SHOW ON BUT MOST OF THE TIME IT'S OFF. WE TOOK IT IN TO HAVE THE RECALL FOR THE WIRING DONE BUT IT STILL STAYS ON.
MY SERVICE AIR BAG LIGHT CONTINUES TO COME ON FOR A PERIOD OF TIME AFTER HAVING BROUGHT THE CAR IN FOR THE RECENT AIR BAG RECALL. I THINK IT STARTED AFTER THEY DID THE LAST RECALL ON THE WIRING HARNESS CONNECTORS. NOW, I AM TOLD THAT THIS IS NOT RELATED TO THE RECALL, BUT THAT THE PASSENGER PRESENCE MODULE MAY NEED TO BE REPLACED. CODE B0081. THE COST TO REPAIR/REPLACE IS $780. I HAVE SEEN MANY SIMILAR COMPLAINTS ONLINE OF THIS SAME PROBLEM. I BELIEVE THIS IS A DEFECT AND AN IMPORTANT SAFETY CONCERN. I WAS ADVISED THE PASSENGER AIR BAG MAY OR MAY NOT DEPLOY.
WARNING LIGHT SAYS 'SERVICE AIR BAG'. THIS IS A GM RECALL ITEM SINCE 2014. THIS LIGHT JUST STARTED ON MY CAR. GM WILL NOT SERVICE MY CAR AS IT SAYS IT IS NOT AN OPEN RECALL ITEM FOR MY VIN. PLEASE HELP.
THE SUNROOF LEAKS WHEN IT IS CLOSED, AND THIS IS CAUSING WATER TO COME IN TO THE ROOF OF THE VEHICLE. WATER IS COMING IN FROM THE FRONT AIR BAGS, THE WINDSHIELD, UNDER THE DASH, OUT OF THE GARAGE DOOR OPENER, THE VISOR, AND THE BACK SEAT BELTS. I NOW HAVE TO REPLACE THE BODY CONTROL MODULE WHICH IS RELATED TO THE WATER DAMAGING THE UNIT. I AM FEARFUL THE WITH THE WATER GETTING IN BY THE AIRBAGS THAT IF I GET INTO AN ACCIDENT THEY WILL MALFUNCTION. I HAVE ALSO BEEN RECEIVING MESSAGES ABOUT SERVICING THE STABILITRAC, BUT WHEN I HAVE HAD IT LOOKED AT THE MECHANIC CAN'T FIND ANYTHING WRONG, SO THIS COULD ALSO BE RELATED TO THE BODY CONTROL MODULE.
Mileage: 88,000
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING AT 65 MPH, THE AIR BAG LIGHT FAILED TO ILLUMINATE WHEN A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Mileage: 97,000
I STARTED THE VEHICLE IN THE AM ON 19 JUN 2015 AND THE "SERVICE AIR BAG" LIGHT WOULD NOT GO OUT.
Mileage: 134,739
MY SERVICE AIR BAG LIGHT CONTINUES TO COME ON AFTER HAVING BROUGHT IT IN TWICE FOR THE RECENT AIR BAG RECALLS. TODAY I WAS TOLD THAT IT WASN'T RELATED TO THE RECALL, BUT THAT THE PASSENGER PRESENCE MODULE NEEDS TO BE REPLACED. THE COST TO REPAIR/REPLACE IS OVER $900. I WAS TOLD THAT BECAUSE OF THIS PROBLEM, THE AIR BAG MAY OR MAY NOT DEPLOY IN THE EVENT OF A CRASH. I HAVE SEEN NUMEROUS ACCOUNTS ONLINE OF THIS SAME PROBLEM. I BELIEVE THIS IS A DEFECT AND AN IMPORTANT SAFETY CONCERN, NOT A TYPICAL REPAIR SUCH AS BRAKES OR NEEDING NEW TIRES.
MY AIR BAG SERVICE LIGHT CAME ON DISPLAY AWHILE BACK AND I WAS TOLD THAT GM WOULD ISSUE A RECALL BUT SINCE I DIDN'T HEAR FROM THEM I DECIDED TO CALL THEM AND THEY KEPT GIVING ME THE RUN AROUND. I TOLD THEM OF MY CONCERNS AND FOR THE SAFETY OF ME AND MY FAMILY WHILE DRIVING IN THIS OUTLOOK BUT IT DIDN'T SEEM TO MATTER TO THEM. THEY WERE NON-NONCHALANTLY TREATING MY PROBLEMS AS IF IT WERE NOT IMPORTANT TO THEM AND THAT IT WAS MY PROBLEM AND THAT I SHOULD HAVE FIXED IT MYSELF. (HE WAS BEING REAL SHARP WITH ME) SO MUCH THAT I COULD TELL IT WAS GOING TO END UP WITH ME RECEIVING NO HELP FROM HIM AND THE COMPANY. I WISH THAT THEY WOULD OWN UP TO THEIR MISTAKES AND FIX WHATS OBLIGATED TO THEM. GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2008-2013 BUICK ENCLAVE AND GMC ACADIA AND 2009-2013 CHEVROLET TRAVERSE AND 2008-2010 SATURN OUTLOOK VEHICLES. IN THE AFFECTED VEHICLES, INCREASED RESISTANCE IN THE DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIR BAG (SIAB) WIRING HARNESSES MAY RESULT IN THE SIAB AND SEAT BELT PRETENSIONERS NOT DEPLOYING IN THE EVENT OF A CRASH. CONSEQUENCE: FAILURE OF THE SIDE IMPACT AIR BAGS AND SEAT BELT PRETENSIONERS TO DEPLOY IN A CRASH INCREASE THE RISK OF INJURY TO THE DRIVER AND FRONT SEAT OCCUPANT.
THE PASSENGER AIRBAG LIGHT INDICATOR SHOWED OFF WHEN A (HEAVY ENOUGH) PASSENGER WAS SITTING IN THE FRONT PASSENGER SEAT. THIS WOULD HAPPEN INTERMITTENTLY. WHEN I TOOK IT IN TO BE CHECKED, THEY SAID I NEEDED A SOFTWARE UPDATE (DONE WITHOUT ASKING FOR A COST OF $62.98). WHEN I CALLED GM, THEY SAID AIRBAGS WERE MY RESPONSIBILITY AFTER THE WARRANTY PERIOD ENDED. SHOULDN'T THEY BE RESPONSIBLE FOR SOFTWARE PROBLEMS WITH AIRBAGS. I HAVE ONSTAR, IF A SOFTWARE ISSUE WAS OCCURRING, IT SEEMS THEY WOULD TELL ME. *TR
Mileage: 75,252
WHILE TRAVELING ON THE INTERSTATE ON A RAINY DAY WITH THE WINDSHIELD WIPERS ON, WATER ENTERED THE VEHICLE FROM THE WINDSHIELD ON BOTH SIDES. WATER WAS ALSO DRIPPING FROM THE SIDE AIR BAG LOCATION. *TR
Mileage: 40,500
PASSENGER SIDE AIR BAG, SEAT SWITCH OR WHATEVER INTERMITTENT FOR ALONG WHILE. WORKED MOST OF TIME. NOW HAS 100000 ON IT. TOOK IN JAN. 24, 2015, FOR RECALL ON CONNECTOR DID NOT FIX, NOW DOES NOT WORK AT ALL. AT LEAST BEFORE I TOOK IT IN IT WORKED MOST OF THE TIME. NOW GET MESSAGE SERVICE AIR BAG, AND THE PASSENGER SIDE LIGHT ON MOST OF THE TIME. TALKED TO SATURN CUSTOMER SERVICE, JUST GOT RUN AROUND AND NO HELP. *TR
Mileage: 75,000
PASSENGER AIRBAG SEAT SENSOR/MODULE DOESN'T RECOGNIZE A PASSENGER IN NO MATTER THE WEIGHT.DEALERSHIP WANTS $900 FOR NEW PART. THIS IS A SAFETY ISSUE NOT A WEAR AND TEAR ISSUE AND SHOULD BE RESOLVED BY GM. *TR
Mileage: 92,000
ABOUT EVERY 5 MIN BEEPING SOUND WOULD SOUND AND DASHBOARD STATED,SERVICE AIR BAG,SERVICE BRAKES/STABILIZER & WOULD CUTOFF CRUISE CONTROL.HEADLIGHTS VERY DIM AT NIGHT. *TR
Mileage: 138,000
IN MARCH OF THIS YEAR I TURNED MY 2008 SATURN OUTLOOK INTO HALEY GMC IN MIDLOTHIAN VA TO FIX A RECALL CONCERNING AN AIR BAG WARNING LIGHT THAT WAS ON IN THE CAR. AIR BAG RECALL 14030 WAS PERFORMED, HOWEVER, THE WARNING LIGHT WAS STILL ON IN THE CABIN. SERVICE DEPARTMENT AT HALEY INFORMED ME THAT THE RECALL WAS PERFORMED PER GM SPECIFICATIONS HOWEVER, THE WARNING LIGHT WAS STILL ON DUE TO A FAULTY PASSENGER PRESENCE MODULE (DIAGNOSTIC CODE: B0081). AT THE TIME OF THIS REPAIR I HAD AN EXTENDED WARRANTY UNDER THE GMPP (GENERAL MOTORS PROTECTION PLAN) WHICH WAS STILL VALID UNTIL AUGUST OF 2014 OR 107,000 MILES WHICH EVER CAME FIRST. I WAS TOLD BY GMPP THAT THIS MODULE WAS NOT COVERED UNDER MY CURRENT WARRANTY. SINCE THIS VISIT I HAVE TAKEN MY COMPLAINT THROUGH NOT ONLY THE DEALERSHIP BUT THROUGH CORPORATE GM ON TWO SEPARATE OCCASIONS PLEADING WITH THEM THAT THIS WAS A SAFETY RELATED ISSUE NOT A WARRANTY ISSUE. GM HAS STATED TO ME THAT THIS IS NOT A SAFETY RELATED ISSUE AND THAT THIS PART IS NO LONGER COVERED UNDER WARRANTY. THEY WANT ME TO PAY THEM $900 FOR THIS REPAIR AND I REFUSE TO PAY THEM BECAUSE THIS REPAIR SHOULD BE COVERED UNDER GENERAL MOTORS. THIS SAME ISSUE HAS BEEN REPORTED BY NUMEROUS OTHER GM VEHICLES BESIDES THE SATURN OUTLOOK, INCLUDING THE GMC ACADIA AND SATURN SKY. I WOULD LIKE TO GET ASSISTANCE FROM YOUR DEPARTMENT IN CHALLENGING BACK TO GM TO GET THIS ISSUE ADDRESSED FOR I AM DRIVING AROUND IN AN UNSAFE VEHICLE THAT THERE IS A GOOD CHANCE THAT IF A PASSENGER IS TRAVELING WITH ME IN THE FRONT OF THE VEHICLE THAT THE AIR BAG WILL NOT GO OFF IN A FRONTAL COLLISION. *TR
Mileage: 91,634
MY 2008 SATURN OUTLOOK WAS TAKEN INTO THE DEALER FOR THE "SERVICE AIR BAG RECALL" WHICH WAS RESET BY THE DEALER, THE LIGHT CAME ON THE FOLLOWING DAY..THE CAR WAS TAKEN BACK TO THE DEALER THE FOLLOWING WEEK TO HAVE IT LOOKED AT AGAIN, AS TO WHICH THE DEALER CHARGED US $120.00 TO LOOK AT IT THIS TIME WHICH IS ABSURD, SINCE THIS IS A RECALL WHY SHOULD WE OWNERS HAVE TO PAY ANYTHING..THEY INFORMED US THAT IT WAS A BAD SENSOR UNDER THE SEAT AND THAT IT WAS NOT COVERED BY THE WARRANTY...THE DEALER INFORMED US THAT IT WOULD COST $965.00 TO BE FIXED, I'VE BEEN DOING RESEARCH AND COME TO MY FINDINGS MANY OTHER OWNERS OF THE SAME VEHICLE HAVE HAD THE SAME PROBLEM, AND THE SAME ISSUE WITH THE DEALER HAVING THE OWNER PAY FOR THIS PROBLEM..THIS PROBLEM WITH THE VEHICLE SHOULD BE COVERED BY THE DEALER NOT US OWNERS, SINCE IT IS A RECALL, THEY WILL NOT REPLACE A LOVED ONE IF THERE IS AN ACCIDENT WILL THEY? OF COURSE NOT. *TR
Mileage: 100,333
AT START UP THE DIC SHOWS A "SERVICE AIR BAG" MESSAGE'. AFTER DRIVING FOR A FEW MILES THE MESSAGE WILL DISAPPEAR. THE MESSAGE WILL APPEAR AND DISAPPEAR WHILE MOVING. A RED WARNING LIGHT ALSO APPEARS IN THE SPEEDOMETER. A GM RECALL 14030 APPEARS TO BE THE SAME PROBLEM I AM HAVING BUT MY VEHICLE ISN'T INCLUDED IN THIS RECALL. I HAVE PURCHASED THIS VEHICLE BRAND NEW AND IT HAS NEVER BEEN INVOLVED IN AN ACCIDENT. IT HAS JUST TURNED 26,00 MILES. IT HAS HAD A FEW RECALLS THAT HAVE BEEN COMPLETED. PLEASE INVESTIGATE. *TR
Mileage: 26,048
I FILED A COMPLAINT #10596533 IN JUNE 2014 ABOUT MY AIR BAG. IT IS AS FOLLOWS: "IN THE PAST FEW MONTHS I HAVE NOTICED THAT THE PASSENGER SIDE AIR BAG ON MY 2008 SATURN OUTLOOK SAYS OFF EVEN WHEN A FULL SIZED ADULT IS SITTING IN THE SEAT. SOMETIMES IF YOU MOVE AROUND IN THE SEAT OR GET OUT AND THEN GET BACK IN IT WILL COME ON BUT THERE ARE NOT GUARANTEES. I TOOK IT TO MY DEALER AND THEY INFORMED ME THAT IT IS A SENSOR IN THE SEAT AND THAT I WILL HAVE TO PAY $900 TO REPLACE THE SENSOR SO THAT MY PASSENGER SIDE AIR BAG WILL ACTUALLY FUNCTION. AFTER SEARCHING THE WEB I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM AND THAT IT NEEDS TO BE A 'SAFETY RECALL". IT IS OBVIOUS THAT IT IS A WIDE SPREAD PROBLEM WITH A RIDICULOUS PRICE TAG FOR FIXING. AN UNAFFORDABLE PRICE FOR ANY AVERAGE PERSON! IF THE COMPANY CARES ABOUT SAFETY THEY WILL PUT OUT A RECALL AND FIX THIS PROBLEM. IN ADDITION I NOTICED ON SEVERAL SITES THAT EVEN AFTER THE SENSOR WAS REPLACED THAT THE SAME PROBLEM OCCURRED. IN MY OPINION THEY NEED TO COME UP WITH A WHOLE NEW SYSTEM FOR THE PASSENGER SIDE AIRBAGS. WE SHOULD BE ABLE TO FEEL SAFE IN OUR OWN VEHICLES." I HAVEN'T RESOLVED MY PROBLEM. THE DEALER FIRST SAID THEY WOULD PAY 30% OF THE $900 IF I COVERED THE REST. THEY HAVE NOW DECIDED THAT THEY WILL COVER 70% IF I COVER THE REMAINING $270. NOW THIS SEEM LIKE A GREAT DEAL CONSIDERING THE COST IS $900 HOWEVER IT IS STILL A SAFETY ISSUE AND I DON'T THINK I SHOULD HAVE TO PAY ANYTHING. I CONTINUE TO FIND MORE COMPLAINTS ABOUT THE SAME PROBLEM. IT NEEDS TO BE ADDRESSED AND A RECALL NEEDS TO BE ORDERED. I WILL CONTINUE TO FILE COMPLAINTS TO EVERY ORGANIZATION THAT I FIND UNTIL THIS ISSUE IS ADDRESSED AND IT IS REPLACED FOR FREE. I DIDN'T DAMAGE THE SENSOR IT IS BAD ON MANY SATURN'S. AND SO SHOULD BE RECALLED AND FIXED FOR SAFETY REASONS. *TR
Mileage: 85,000
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER REPROGRAMMED THE CODE IN THE SIR MODULE. HOWEVER, THE FAILURE PERSISTED. THE DEALER DIAGNOSED THAT THE PASSENGER'S SIDE SENSOR MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,945...UPDATED 09-24-14 *BF THE CONSUMER STATED THERE WAS A RECALL, THAT WAS SUPPOSED TO RESOLVE THE ISSUE. HOWEVER, THE DEALER STATED IT WAS NOT THE SAME AND THE SOLDERED THE CONNECTIONS, BUT THE PROBLEM CONTINUED. UPDATED 10/21/14
Mileage: 64,945
I HAD BEEN NOTICING THE SERVICE AIR BAG NOTIFICATION ON MY DASH BOARD. DIDN'T THINK ANYTHING OF IT. BROUGHT IT INTO HAWTHORNE, NJ CHEVROLET AND THEY TOOK OUT THE SEATS AND TESTED THE CONNECTIONS AND CHARGED ME FOR THIS SERVICE. ABOUT 2-3 WKS LATER, THE SAME NOTICE CAME UP ON MY DASH BOARD. BROUGHT IT BACK INTO HAWTHORNE CHEVY AND THEY DID WHATEVER AND SAID THEY DIDN'T FIND ANYTHING AND DIDN'T CHARGE ME. I KEPT ASKING IF THERE WAS A RECALL AND EVERY TIME THE ANSWER WAS NO. IT IS NOW AUGUST AND THE SAME SERVICE AIR BAG NOTIFICATION HAS POPPED UP AGAIN. I WILL BE BRINGING IT BACK INTO CHEVY TO SEE WHAT THEY CAN DO. *TR
IN APRIL 2014, MY PASSENGER AIRBAG LIGHT INDICATOR BEGIN TO READ: "OFF" WHILE THE PASSENGER WAS IN THE SEAT. SOMETIMES IT SAYS "ON" AT FIRST, THEN SWITCHES TO "OFF". VERY FEW TIMES HAS IT WORKED PROPERLY SINCE APRIL. (NOW AUGUST 1ST). TOOK IT TO THE DEALER FOR THE SIDE AIRBAG RECALL AND WAS HOPING IT WAS RELATED TO THE PASSENGER SEAT.. THE SERVICE ADVISOR INDICATED IT WAS A TOTALLY SEPARATE ISSUE. COST TO JUST CHECK IT COST ME $105. 3 HOURS LATER, THE ADVISOR INFORMED ME IT WOULD COST OVER $500 OR MORE TO REPLACE. I DECLINED. SEEMS LIKE GM WOULD INCLUDE THIS AS A RECALL, ESPECIALLY TO THOSE WITH VEHICLES INDICATING "OFF". KNOWING YOU DON'T HAVE A PRIMARY AIRBAG THAT DOESN'T DEPLOY, I WOULD THINK THIS WOULD BE AN EXTREMELY HIGH RISK ISSUE AND WOULD BE ON THE TOP OF GM'S LIST OF RECALLS? *TR
Mileage: 65,000
SERVICE AIRBAG NOTICE IS CONSTANTLY ON (DASHBOARD MESSAGE) AND THE PASSENGER AIRBAG OFF LIGHT IS ALSO CONSTANTLY ON. SO IN THE EVENT OF A CRASH PASSENGER AIRBAG WILL NOT DEPLOY. DEALER INITIALLY ORDERED A DIFFERENT PART AND MISDIAGNOSED THE PROBLEM REQUIRING 3 DIFFERENT VISITS TO THE DEALERSHIP. SERVICE CENTER NOW SAYING THAT THE PROBLEM IS THE PASSENGER PRESENCE SENSOR AND QUOTING PRICE TO FIX OVER $800. *JS
Mileage: 105,000
GOOD MORNING. I WOULD LIKE TO FILE A COMPLAINT AGAINST THE GM DEALERS IN LEXINGTON, KENTUCKY. I RECEIVED MY LETTER STATING THAT THE GM DEALERS' SERVICE DEPARTMENTS IN MY AREA HAS RECEIVED THE PARTS FOR MY RECALL. I CONTACTED ROD HATFIELD CHEVROLET ON NEW CIRCLE RD BY EMAIL TO SET UP AN APPOINTMENT OVER A MONTH AGO (6/27/14). I SET UP A SATURDAY APPOINTMENT AND THEN WAS CONTACTED BY THE EMAIL REPRESENTATIVE [XXX]. HE CONTACTED ME BY EMAIL STATING THEY DID NOT HAVE THE PARTS FOR MY RECALL AND I WOULD BE CONTACTED WHEN THE PARTS ARRIVE. I STILL HAVE NOT HEARD FROM THE DEALERSHIP AND MY "SERVICE AIR BAG" LIGHT HAS BEEN ON FOR THREE WEEKS. I ALSO SENT EMAIL TO GLENN NISSAN/AUTOMALL ON RICHMOND ROAD) WHERE I PURCHASED MY VEHICLE) ABOUT THE RECALL PARTS OVER TWO WEEKS AGO. AS OF TODAY I STILL HAVE NOT RECEIVED AN EMAIL, PHONE CALL, NOTHING IN REFERENCE TO THE RECALL PARTS OR MY EMAIL FROM THEIR ONLINE WEBSITE. WHAT WILL HAPPEN IF MY AIR BAGS DEPLOY WHILE I AM DRIVING AND MY PASSENGER IN THE FRONT SEATS OR IN CASE OF AN ACCIDENT? THE RECALL STATES IF THIS LIGHT SHOULD ACTIVATE, THEN I NEED TO TAKE MY VEHICLE TO A GM DEALER RIGHT AWAY. WHAT SHOULD I DO SINCE NEITHER OF THE TWO DEALERSHIPS HAVE CONTACTED ME? PLEASE SEND ME SUGGESTIONS OF OTHER GM SERVICE DEPARTMENTS THAT SHOULD HAVE THE RECALL PARTS SO THAT I MAY TAKE MY VEHICLE TO THEM ASAP. I ALSO WILL NEED A VEHICLE TO DRIVE DURING THE SERVICE OF MY SATURN OUTLOOK. THANK YOU AND ENJOY YOUR DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WE WERE NOTIFIED OF THE AIR BAG RECALL SEVERAL MONTHS AGO AND TOOK IT TO THE DEALERSHIP FOR THAT SPECIFIC RECALL SERVICE, HOPING THAT THE REPAIRS WOULD ADDRESS A LONG-STANDING, BUT INTERMITTENT PROBLEM WITH THE FRONT PASSENGER AIR BAG ERROR MESSAGE THAT COINCIDES WITH SOMEONE SITTING IN THE FRONT PASSENGER SEAT. AFTER THE DEALERSHIP PERFORMED THE AIR BAG RECALL WORK, THE FRONT PASSENGER AIR BAG CONTINUES TO INTERMITTENTLY DISPLAY AN ERROR MESSAGE WHEN MY WIFE OR ADULT SON SIT IN THE FRONT PASSENGER SEAT. WE INFORMED THE DEALERSHIP AND RESCHEDULED A SERVICE VISIT. WE WERE INFORMED TODAY THAT THE ERROR IS LIKELY ATTRIBUTED TO A BAD "PRESENCE SENSOR" IN THE SEAT, WHICH IS NOT COVERED BY THE RECALL. THE ESTIMATED COST FOR REPAIR WAS $766.00. THE VEHICLE IS IN OTHERWISE EXCELLENT CONDITIONS WITH NO COLLISIONS, FLOODING OR RAIN INTRUSION. THERE HAS BEEN NO EVENT THAT SHOULD HAVE COMPROMISED THIS CRITICAL SAFETY SYSTEM. MALFUNCTIONING SENSOR = INACTIVE AIR BAG. *TR
Mileage: 59,478
THE PROBLEM STARTS WITH HEAVY RAIN LEAKING THROUGH THE SUN ROOF. ACCORDING TO THE ED MORSE DEALERSHIP REPRESENTATIVE, THE SUNROOF IS PROJECTED TO PASS SOME WATER (VERY FEW) THAT WILL DRAIN THROUGH THE DRAIN TUBES LOCATED AT THE FRONT AND REAR COLUMNS (SIDES OF THE WINDSHIELD). HOWEVER, THE TUBES MAY GET CLOGGED AN THE WATER STARTS LEAKING INSIDE THE CAR THROUGH THE COLUMNS WERE AIRBAG ARE LOCATED. NEVERTHELESS, THESE TUBES ARE NOT LONG ENOUGH TO DRIVE THE WATER UNTIL THE BOTTOM OF THE CAR SO THE WATER WILL LEAK INTO THE INNER FUSE BLOCK, WILL DAMP THE CARPETS ON THE PASSENGER AND DRIVER SIDES AND MAKE MUCH MORE DAMAGE THAN YOU CAN BELIEVE. AS THE INSULATOR BETWEEN THE CARPET AND THE FLOOR IS LIKE A SPONGE, IT WILL ABSORB THE WATER AND SOAKS ALL THE CONNECTORS THAT RUN BELOW THE INSULATOR (CABLES THAT RUN FROM THE BATTERY, TO THE SEATS MOTORS AND HEATER, ETC, ETC). NOT TO MENTION THAT IT MAY DAMAGE THE AIRBAG TRIGGERS MECHANISMS LOCATED ON THE COLUMNS BESIDES THE WINDSHIELD?.BASED ON THE NUMBER OF COMPLAINS ABOUT THIS ISSUE AT THE INTERNET, WHY NOBODY HAS DONE ANYTHING YET? WHAT IF THE FRONT SIDES AIRBAG DOES NOT DEPLOY AS EXPECTED DUE TO THIS RAIN INSIDE THE CAR????? NHTSA SHOULD SERIOUSLY INQUIRE GM FOR THAT AS IT MAY PUT MANY LIVES AT RISK. AND NOT ONLY TO SATURN OUTLOOK OWNERS. THE SAME IS HAPPENING TO GMC ACADIAS AND BUICK ENCLAVES....THERE ARE MANY FORUMS WITH SUCH COMPLAIN AT THE INTERNET AND IN ONE OF THEM A REPRESENTATIVE FROM GM ASK US TO CONTACT HER BUT I SENT HER 2 E-MAILS AND SO FAR I HAVE NO ANSWER. HER E-MAIL IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 57,000
I JUST LEFT MY 2008 OUTLOOK XR AT THE DEALER. ACCORDING TO THEM THE PROBLEM ARE THE TUBES THAT DRAIN THE WATER FROM THE SUNROOF. THESE TUBES RUN INSIDE THE FRONT AND REAR COLUMNS (ON THE SIDES THE WINDSHIELD IN THE FRONT AND THE SIDE COLUMNS ON THE BACK OF THE CAR). THESE TUBES ARE NOT LONG ENOUGH TO DRIVE THE WATER UNTIL THE BOTTOM OF THE CAR SO THE WATER WILL LEAK INTO THE INNER FUSE BLOCK, WILL DAMP THE CARPETS ON THE PASSENGER AND DRIVER SIDES AND MAKE MUCH MORE DAMAGE THAN YOU CAN BELIEVE. AS THE INSULATOR BETWEEN THE CARPET AND THE FLOOR IS LIKE A SPONGE, IT WILL ABSORB THE WATER AND SOAKS ALL THE CONNECTORS THAT RUN BELOW THE INSULATOR (CABLES THAT RUN FROM THE BATTERY, TO THE SEATS MOTORS AND HEATER, ETC, ETC). NOT TO MENTION THAT IT MAY DAMAGE THE AIRBAG TRIGGERS MECHANISMS LOCATED ON THE COLUMNS BESIDES THE WINDSHIELD?.BASED ON THE NUMBER OF COMPLAINS ABOUT THIS ISSUE AT THE INTERNET, WHY NOBODY HAS DONE ANYTHING YET? WHAT IF THE FRONT SIDES AIRBAG DOES NOT DEPLOY AS EXPECTED DUE TO THIS RAIN INSIDE THE CAR????? NHTSA SHOULD SERIOUSLY INQUIRE GM FOR THAT AS IT MAY PUT MANY LIVES AT RISK. AND NOT ONLY TO SATURN OUTLOOK OWNERS. THE SAME IS HAPPENING TO GMC ACADIAS AND BUICK ENCLAVES.... *TR
Mileage: 57,000
I FILED A COMPLAINT UNDER NUMBER 106110651 ON THE 15TH OF JULY, 2014. IN THIS COMPLAINT, I INADVERTENTLY SAID THE DRIVER SIDE SEAT BELT LIGHT WENT ON. WHAT I INTENDED TO SAY WAS THAT THE AIR BAG LIGHT HAS GONE ON. PLEASE REFER TO THE AFOREMENTIONED COMPLAINT FOR ONGOING INFORMATION. THANK YOU FOR GETTING BACK TO ME IN A TIMELY BASIS. *TR
Mileage: 117,800
I AM NOT INVOLVED IN AN ACCIDENT. HOWEVER, MY SEAT BELT (DRIVER SIDE) LIGHT HAS GONE ON AND THE DIC STATES TO CHECK THE AIR BAGS. I FIND THE NHTSA HAS A RECALL ON THIS PROBLEM, YET SATURN, AND THE DEALERSHIP SHOWS NO RECALL. THE NUMBER SHOWN IS 14V118000 WHICH SHOWS THIS VEHICLE. I DO NOT WISH TO CONTINUE TO DRIVE THIS VEHICLE, YET CAN'T AFFORD AN ESTIMATED $600 TAB TO HAVE IT FIXED. WHERE DO I GO FROM HERE TO FIND AUTHORIZATION TO HAVE THIS RECALL (YET NOT SHOWN) FIXED? *TR
Mileage: 117,800
THERE HAS NOT BEEN AN INCIDENT AS OF THIS WRITING. WE TOOK OUR 2008 SATURN OUTLOOK IN FOR AN INSPECTION DUE TO THE PASSENGER AIR BAG INDICATOR WAS SHOWN AS OFF. I WAS TOLD THAT IF A PERSON SITS IN THE PASSENGER SEAT AND AN ACCIDENT WERE TO OCCUR, THE AIR BAG WILL NOT DEPLOY! I WAS TOLD THAT THE PROBLEM WAS THE PASSENGER PRESENCE SENSOR AND THAT IT WOULD COST APPROXIMATELY $1,200 TO FIX. OBVIOUSLY THIS IS A SIGNIFICANT AND POTENTIALLY DANGEROUS ISSUE AND JUDGING FROM THE NUMBER OF COMPLAINTS ON THIS SITE, AND ON THE WEB IN GENERAL, THAT THIS IS NOT COVERED BY ANY RECALL AT THIS TIME SEEMS UNBELIEVABLE AND UNFORTUNATE. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. *TR UPDATED 3/3/2015 *JS
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE FAILURE MILEAGE WAS 95,500.
Mileage: 95,500
SERVICE AIRBAG MESSAGE BEGAN APPEARING AND THE PASSENGER AIRBAG OFF LIGHT CAME ON. DEALERSHIP RESET IT BUT EVENTUALLY THE MESSAGE RETURNED AND THE LIGHT CAME BACK ON. DEALERSHIP DID FURTHER DIAGNOSIS AND DETERMINED THAT THE PASSENGER PRESENCE SYSTEM NEEDS TO BE REPLACED. APPARENTLY THIS IS A KNOWN SAFETY DEFECT BASED ON THE NUMEROUS OTHER INCIDENTS OF FAILURE NOTED ON THIS MESSAGE BOARD. *TR
Mileage: 95,000
IN THE PAST FEW MONTHS I HAVE NOTICED THAT THE PASSENGER SIDE AIR BAG ON MY 2008 SATURN OUTLOOK SAYS OFF EVEN WHEN A FULL SIZED ADULT IS SITTING IN THE SEAT. SOMETIMES IF YOU MOVE AROUND IN THE SEAT OR GET OUT AND THEN GET BACK IN IT WILL COME ON BUT THERE ARE NOT GUARANTEES. I TOOK IT TO MY DEALER AND THEY INFORMED ME THAT IT IS A SENSOR IN THE SEAT AND THAT I WILL HAVE TO PAY $900 TO REPLACE THE SENSOR SO THAT MY PASSENGER SIDE AIR BAG WILL ACTUALLY FUNCTION. AFTER SEARCHING THE WEB I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM AND THAT IT NEEDS TO BE A 'SAFETY RECALL". IT IS OBVIOUS THAT IT IS A WIDE SPREAD PROBLEM WITH A RIDICULOUS PRICE TAG FOR FIXING. AN UNAFFORDABLE PRICE FOR ANY AVERAGE PERSON! IF THE COMPANY CARES ABOUT SAFETY THEY WILL PUT OUT A RECALL AND FIX THIS PROBLEM. IN ADDITION I NOTICED ON SEVERAL SITES THAT EVEN AFTER THE SENSOR WAS REPLACED THAT THE SAME PROBLEM OCCURRED. IN MY OPINION THEY NEED TO COME UP WITH A WHOLE NEW SYSTEM FOR THE PASSENGER SIDE AIRBAGS. WE SHOULD BE ABLE TO FEEL SAFE IN OUR OWN VEHICLES. *TR
Mileage: 86,687
MY OUTLOOK WAS INVOLVED IN A FRONT END ACCIDENT. THE AIRBAGS SHOULD HAVE DEPLOYED BUT DIDN'T. THERE WAS LOTS OF SMOKE, SMELL AND POWDER AS IF THEY HAD GONE OFF BUT NEVER DID. THIS WAS AFTER THE SUPPOSED AIRBAG RECALL HAD BEEN FIXED. I'VE HAD NOTHING BUT TROUBLE WITH THIS VEHICLE IN THE 3 SHORT MONTHS I HAVE OWNED IT!! *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS, THE AIR BAG WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE AIR BAG SENSORS WERE REPROGRAMMED AND THE SENSOR LIGHTS WERE DEACTIVATED BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 14V118000(AIR BAGS). THE CONTACT BELIEVED THAT THE VEHICLE HAD EXPERIENCED THE SAME DEFECT AS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 36,000. KMJ
Mileage: 36,000
FOR THE LAST 2 WEEKS A "SERVICE AIR BAG" MESSAGE APPEARS IN THE DIC AT START UP. ALSO THE AIR BAG WARNING LIGHT APPEARS IN THE DASH. THE MESSAGE APPEARS AND DISAPPEARS DURING TRAVEL. SOME DAYS THE MESSAGE DOES NOT APPEAR. I'VE SPOKEN TO THE DEALER AND THEY SAY THERE IS NO RECALL. I HAVE SEEN IN THE NEWS AS OF MARCH 17, 2014 THAT THERE IS A RECALL COMING FOR WHAT SEEMS TO BE THIS EXACT PROBLEM. I HAVE NOT RECEIVED ANY NOTIFICATION AS OF APRIL 30, 2014. THANK YOU. *JS
Mileage: 23,720
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE PASSENGER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED WHEN THE FRONT PASSENGER'S SEAT WAS OCCUPIED OR VACANT. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V118000 (AIR BAGS), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
THERE WAS NO INCIDENT YET. HOWEVER, AFTER I PURCHASED THE CAR I REALIZED THAT THE PASSENGER AIR BAG INDICATOR CONTINUED TO STAY ON THE OFF POSITION. I TOOK THE CAR INTO THE DEALERSHIP WHERE THEY CHECKED IT OUT AND CONFIRMED THAT YES IF SOMEONE SITS IN THE PASSENGER SEAT AND I HAVE AN ACCIDENT THE AIR BAG WILL NOT DEPLOY. THE DEALERSHIP TOLD ME THAT IT WAS THE PASSENGER PRESENCE SENSOR AND THAT IT WAS NOT COVERED ON MY WARRANTY. THEY TOLD ME IT WOULD COST OVER 1,1000 DOLLARS TO FIX, I CALLED GM AND THEY TOLD ME THE SAME THING. IT'S FUNNY THAT NO ONE WILL LOOK INTO THIS OBVIOUSLY DANGEROUS PROBLEM. I HAVE CHILDREN AND I CAN'T BE SURE THAT THEY ARE SAFE IN A VEHICLE I JUST PURCHASED. I AM SO UPSET CONSIDERING THAT NISSAN JUST HAD A RECALL FOR THE SAME ISSUE. I AM SURE THAT I AM NOT THE ONLY PERSON WHO HAS THIS ISSUE GOING ON WITH THEIR CAR. PLEASE CONTACT ME IF YOU HAVE ANY SOLUTIONS, OR IF YOU HAVE ANY SUGGESTIONS AS TO WHAT I CAN DO TO INSURE MY FAMILY IS SAFE WHEN I AM IN MY CAR. THANK YOU VERY MUCH FOR YOUR CONSIDERATION. *TR
Mileage: 72,000
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BECAME UNCONTROLLABLE AND HYDRO-PLANED. THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE FIVE CHILDREN IN THE VEHICLE WHO SUSTAINED INJURIES FROM BRUISING, CONTUSIONS AND LACERATIONS THAT REQUIRED STITCHES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V118000(AIR BAGS) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. ..UPDATED 04-29-14 *BF UPDATED 8/1/17*CN
Mileage: 103,000
TL* THE CONTACT OWNED A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE VEHICLE WAS DESTROYED BUT NONE OF THE AIR BAGS DEPLOYED. THERE WAS A POLICE REPORT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Mileage: 50,000
SERVICE AIRBAG LIGHT CAME ON ON THE DASH AND GOES OUT THEN COMES BACK ON. SOMETIMES IT STAYS LITE SOMETIMES IT DOESN'T COME ON AT ALL,UNTIL YOU LEAN IN THE SEAT. *TR
Mileage: 87,000
PROMPTED TO SEND THIS COMPLAINT AFTER THE RECENT SUZUKI AIR BAG RECALL: THE "SERVICE AIR BAG" (SIR, FRONT PASSENGER AIR BAG) PROMPT APPEARS ON THE DASH FREQUENTLY AND THEN DISAPPEARING OR UNTIL WE GET NOTIFICATION FROM OUR ONSTAR MONTHLY DIAGNOSTIC REPORT THAT THE CONDITION REQUIRES OUR ATTENTION. THIS PROBLEM OCCURRED SHORTLY AFTER PURCHASING THE VEHICLE IN 2011 (PURCHASED CERTIFIED USED), WHICH WE ASSUMED HAD BEEN CORRECTED (HISTORY CODE B0021 OD) BUT CONTINUES TO THIS VERY DAY. WE ADVISED THE DEALER AFTER SUBSEQUENT AND FREQUENT SERVICE CALLS AND WERE FINALLY TOLD BY THE DEALER, AFTER THE DEALER CONSULTED WITH THE FACTORY, THAT THIS CONDITION CAN BE RECTIFIED AT A COST OF APPROXIMATELY $1,500.00 SINCE THE VEHICLE WAS NOW OUTSIDE THE WARRANTY. I WROTE TO GM TO BRING TO THEIR ATTENTION THAT THIS WAS NOT A MECHANICAL ISSUE BUT A SAFETY ISSUE AND WAS TOLD THAT THEY WOULD NOT CONSIDER A NO CHARGE FIX UNTIL WE PAID FOR A DIAGNOSTIC SERVICE OF THE AIR BAG SYSTEM. I ALSO INFORMED THE GM REPRESENTATIVE THAT APPARENTLY THIS AIR BAG SYSTEM DEFECT IS NOT AN ISOLATED ONE SINCE I FOUND NUMEROUS COMPLAINTS REGARDING THE SIR ALERT ON SEVERAL SATURN BLOGS OFF THE INTERNET. I CAN'T BELIEVE HOW A MANUFACTURER COULD TOTALLY IGNORE A SAFETY ISSUE THAT HAS THE POTENTIAL FOR INJURY OR DEATH IF THERE IS A FAILURE OF THE AIR BAG TO DEPLOY OR EVEN DEPLOY ACCIDENTALLY. *TR
DRIVING DOWN THE HIGHWAY AT 60MPH WHEN CAR SLOWED DOWN TO 10-15MPH. HAD TO PLACE MY EMERGENCY LIGHTS ON IN ORDER NOT TO GET HIT BY PASSING VEHICLES AND MOVE TO THE EMERGENCY LANE. I HAD TO TURN OFF THE CAR IN ORDER FOR THE ACCELERATOR TO WORK AGAIN. AFTER THE FIRST INCIDENT THE VEHICLE KEPT ON STALLING. TOOK THE VEHICLE TO THE DEALER AND IT TURNS OUT ITS THE THROTTLE BODY THAT'S MALFUNCTIONING. THE WARRANTY I PURCHASED DOES NOT COVER THIS TYPE OF PART, I DON'T EVEN HAVE A YEAR WITH THIS VEHICLE. IN DOING MY RESEARCH I FIND OUT THAT THERE HAS BEEN AN INVESTIGATION ON THIS VEHICLE ON FORESAID PROBLEM AROUND THE TIME I PURCHASED THE VEHICLE. THE INVESTIGATION IS STILL OPENED. INVESTIGATION NUMBER PE13-003. THE FORD DEALERSHIP IS CHARGING ME CLOSE TO $700 IN ORDER TO GET THIS PART FIXED. THEY DID NOT PROVIDE THIS INFORMATION TO ME I HAD TO LOOK IT UP MY SELF. THEY ALSO DID NOT PROVIDE ME WITH A RENTER CAR I HAD TO PURCHASE ONE ON MY OWN. ITS JUST UNFAIR. *TR
Mileage: 16,110
AT AROUND 50K MILES ON MY 2008 SATURN OUTLOOK PASSENGER AIR BAG LIGHT CAME ON AND STAYED ON. AFTER TAKING IT TO A LOCAL KIA DEALER, WHICH USED TO BE A SATURN DEALER, THEY INFORMED ME THAT THE SENSOR IN THE PASSENGER SEAT WAS DEFECTIVE AND THE ENTIRE MODULE WOULD NEED TO BE REPLACED AT A COST OF OVER $1200. BY SEARCHING THE INTERNET, THIS SEEMS TO BE A VERY COMMON ISSUE AND NEEDS TO BE RECALLED. *TR
Mileage: 50,000
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE PASSENGER PRESENCE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Mileage: 87,000
THE SERVICE AIRBAG LIGHT COMES ON WHEN THE CAR GOES OVER A BUMP OR WHEN A PERSON SHIFTS POSITION IN THE FRONT PASSENGER SEAT. APPARENTLY THIS IS A WIDESPREAD ISSUE AND THE SUBJECT OF SEVERAL SERVICE BULLETINS. GM HAS NOT ISSUED A RECALL FOR THIS PROBLEM. *TR
Mileage: 45,000
WAS DRIVING ON HWY. AT 60 MPH WHEN ENGINE BEGAN TO REV AND THEN WHEN I CAME TO STOPLIGHT AND TOOK OFF, THE CAR WOULD NOT GO OVER 30 MPH.AND WOULD JERK AND THEN AS I CONTINUED TO TRY TO GET SPEED BECAUSE OF OTHERS BEHIND ME-IT WOULD NOT GO. HAD TO DRIVE 30 MPH FOR TWO HOURS TO GET ONLY 40 MILES. TRANSMISSION NEEDS TO BE REPLACED AND GM IS NOT STANDING BEHIND THEIR PRODUCT. THIS IS A HAZARD AND THERE ARE SOOO MANY COMPLAINTS WITH PROBLEMS JUST LIKE THIS AND NO RECALL YET-REALLY-SO WILL ONE BE MADE WHEN SOMEONE IS KILLED IN AN ACCIDENT. ALSO WHEN THIS BEGAN I HAD A 1/2 TANK OF GAS, WHEN I GOT TO DEALERSHIP-2 HOURS LATER-THE CAR WAS ON E!!!!!!!! HORRIBLE GAS MILEAGE ON THIS TOO NOW. PASSENGER AIRBAG SAYS NEEDS TO BE SERVICED-WAS LIKE THIS WHEN WE PURCHASED AND DEALER SAID THEY WOULD FIX-NEVER DID AND THIS IS A SAFETY CONCERN BECAUSE IT MEANS THE PASSENGER IS NOT SAFE IN THIS VEHICLE, BUT THEN AGAIN, NONE OF US ARE BECAUSE OF GM-AM GOING TO BEGIN PROCESS WITH SMALL CLAIMS COURT REGARDING ALL OF THESE ISSUES. HORRIBLE VEHICLE AND GM SHOULD BE ASHAMED-NO WONDER I ALWAYS BOUGHT NON AMERICAN MADE CARS-SHAME ON US FOR THINKING GM WOULD BE GOOD SINCE IT WAS MADE IN USA. *TR
Mileage: 106,000
SERVICE AIR BAG WARNING LIGHT CAME ON. *TR
Mileage: 46,242
I PURCHASED A 2008 SATURN OUTLOOK USED AT APPROXIMATELY 65,000 MILES. THE PASSENGER AIR BAG SENSOR HAD DIFFICULTIES RIGHT OFF THE BAT. THE GM SERVICE DEPARTMENT LOOKED AT IT AND AFTER GLANCING BRIEFLY AT THE COMPUTER MONITOR, IT LOOKED LIKE THE PREVIOUS OWNER HAD MANY ISSUES WITH THE AIRBAG SENSOR, TOO. THEY SAID IT WAS PROBABLY SOMETHING WITH WHERE MY SON WAS SITTING IN THE SEAT (17 YEAR OLD BOY). THE SENSOR WOULD GO ON AND OFF INTERMITTENTLY. AFTER SOME TIME, THE AIR BAG WARNING LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AGAIN A FEW MONTHS AGO AND THEY SAID I NEEDED TO REPLACE THE ENTIRE SENSOR FOR ABOUT $1,200. I WAS UNABLE TO DO THAT (ALSO THINKING THAT IT WOULD FAIL AGAIN). SO, WE ARE DRIVING AROUND WITH WHAT APPEARS IS NO PASSENGER SIDE AIRBAG. THERE HAVE BEEN VARIOUS SERVICE BULLETINS FOR THE AIRBAG ISSUE AND NUMEROUS ONLINE COMPLAINTS. I THINK THAT THIS WARRANTS A RECALL. *TR
Mileage: 65,000
WHEN A PASSENGER IS SEATING IN THE FRONT SEAT, THE AIR BAG LIGHT INDICATOR WILL SAY OFF INSTEAD OF ON. *TR
Mileage: 72,000
I HAVE HAD MY THE CHILDREN IN THE CAR WHEN THE SERVICE STABILITRAC WARNING CAME ON CAUSING JERKING IN HEAVY CITY TRAFFIC AND WOULDN'T ALLOW ME TO GO. HAD IT TOWED AND THE MECHANIC SAID THE ENTIRE TIMING COMPONENT WAS BAD, THIS WAS A CHEVY DEALERSHIP. NEXT I WAS TRAVELING ON A FREEWAY WITH MY CHILDREN APPROACHING AN OFFICER AT THE SCENE OF A WRECK MY CAR REVVED VERY HIGH AND WOULDN'T SHIFT ANYMORE....NOT ONLY WITH AN OFFICER AT A ACCIDENT BUT ALSO REDUCED TO ONE LANE TRAFFIC DUE TO CONSTRUCTION. WHEN THIS HAPPENED IT NEARLY CAUSED A COLLISION. I HAD TO ATTEMPT TO COAST TO THE SIDE OF THE ROAD. MECHANIC SAID TRANSMISSION NEEDED TO BE REBUILT. I HAVE SPOKE TO SATURN AND INFORMED THEN OF ALL MY ISSUES...EVENAFTER TRANSMISSION REPAIRS MY CAR CONTINUES TO JERK AND STALL IN TRAFFIC TO THE POINT I WAS ALMOST T BONED BY A SEMI!! I HAVE HAD MY FILL OF MY CHILDREN AT RISK FROM A POORLY BUILT CAR! MY PASSENGER AIRBAG WON'T EVEN KICK ON AND IS HAVING PROBLEMS. ALL MY PROBLEMS STARTED AT 50,000 MILES!! MY SUN ROOF WAS LEADING AND I HAD WATER GUSHING DOWN MY PILLARS HAD TO PAY FOR THAT TO BE SERVICED AS WELL! *TR
2008 SATURN OUTLOOK, WATER LEAK THROUGH SEAL ON DASH. SHORTED OUT FUSE PANEL ALLOWING THE CAR TO RUN WITH KEY TURNED OFF AND LOSING FUNCTION OF PASSENGER AIR BAG CONTROL. MULTIPLE COMPLAINTS OF THIS DEFECT IN THE MANUFACTURING OF VEHICLE. CONSUMER COST $1300.00. *TR
Mileage: 99,000
STARTED UP VEHICLE AND "SERVICE AIR BAG" INDICATOR MESSAGE AND LIGHT CAME ON. *TR
Mileage: 64,200
SERVICE AIR BAG INDICATOR MESSAGE KEEPS COMING ON AND THEN GOING OFF WHILE I AM DRIVING CAR. *TR
THE AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY WHEN THERE IS SOMEONE SITTING IN THE PASSENGER SIDE FRONT SEAT. THE DEALERSHIP INFORMED ME THAT THE SENSOR HAS MALFUNCTIONED AND I NEED TO PAY $1200 TO REPLACE IT. AT 3 YEARS OLD AND BARELY 50K THE AIR BAGS NOT WORKING ON THE PASSENGER SIDE IS A BIG DEAL! THERE SHOULD BE A RECALL FOR THIS. *TR
Mileage: 50,000
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE VEHICLE WOULD LOSE POWER AND DOWNSHIFT WITH AN ABNORMAL INCREASE IN RPMS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE DEALER UPDATED THE TRANSMISSION MODULE BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE POWER WITH A SIGNIFICANT LOSS OF FUEL MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000 AND THE FAILURE MILEAGE WAS 50,000. ..UPDATED 07/12/12 *BF THE CONSUMER STATED THE SENSOR CAMSHAFT, CYLINDER HEAD, BATTERY, WINDSHIELD WIPER MOTOR, AIR BAG WIRING HARNESS, POWER STEERING RACK AND GEAR, FRONT PADS AND ROTORS, GASKETS FOR INTAKE MANIFOLD, GASKET FOR REAR VALVE COVER, RIGHT FRONT STRUT, BOTH STRUT MOUNTS, ENGINE MOUNTS, LEFT FRONT STABILIZER LINK, HEADLIGHT HARNESS, TIMING BELT COVER SEAL, EXHAUST STUD, POWER STEERING PUMP, HOSE AND CLAMP, ALL HAD TO BE REPLACED. UPDATED 10/02/12
Mileage: 46,000
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STARTED THE VEHICLE AND NOTICED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIRBAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
Mileage: 72,000
IN CARWASH AND DURING RAIN, WATER RUNS IN THROUGH BOTH DRIVER AND PASSENGER SIDE AIRBAG PORTS IN THE FRONT, THROUGH THE DVD PLAYER, THROUGH THE PASSENGER SIDE VISOR, THROUGH THE TOP PART OF THE WINDSHIELD. FOLLOWING FIRST INCIDENT THE RADIO BEGAN TO SHORT OUT, INDICATING THE WATER HAD EFFECTED THE ELECTRICAL SYSTEM, THE DVD PLAYER NO LONGER WORKS, AND FOLLOWING THE FIRST INCIDENT THE "CHECK AIRBAG SYSTEM" LIGHT CAME ON AND HAS REMAINED ON. THE DEALER CANNOT TELL ME IF THE AIRBAGS WILL WORK PROPERLY. REPAIRS BY THE DEALER HAVE NOT RESOLVED THE PROBLEM. IS THIS VEHICLE SAFE TO DRIVE IF WATER IS EFFECTING THE ELECTRICAL SYSTEM AND THE AIRBAGS? I CAN HEAR WATER SLOSHING AROUND BUT THE WATER CANNOT BE SEEN. THERE IS A DAMP, MUSTY SMELL IN THE VEHICLE LEADING ME TO BELIEVE THAT WATER IS POOLING SOMEWHERE......IS IT IN THE AIRBAG SYSTEM? *JS
PROBLEM WITH THE FRONT PASSENGER AIRBAG. DASHBOARD "SERVICE AIR BAG" WARNING LIGHT ACTIVATED. FRONT PASSENGER AIRBAG INDICATOR LIGHT SHOWS 'OFF' EVEN WHEN AN ADULT IS SITTING IN THE SEAT WITH THE SEATBELT ON. *TR
Mileage: 31,447
THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT ENTERED THE VEHICLE AND WAS UNABLE TO ACTIVATE THE LOW BEAM HEADLIGHT PASSENGER SIDE. THE HIGH BEAM HEADLIGHTS WOULD FUNCTION BUT NOT THE LOW BEAMS. TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE WIRING HARNESS WAS MELTED. THE WIRING HARNESSES WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 42,000. *TR THE CONSUMER RECEIVED AN AIR BAG RECALL NOTICE. EVEN THOUGH THE AIR BAG LIGHT WAS NOT ON, THE CONSUMER TOOK THE VEHICLE TO THE DEALER ANYWAY. SIX MONTHS LATER, THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER WAS UNDER THE ASSUMPTION, THE ISSUE WAS TAKEN CARE OF. HOWEVER, THE DEALER STATED THE PROBLEM WAS A SEAT MODULE AND IT WAS NOT COVERED BY THE RECALL. UPDATED 01/21/15. *JB
Mileage: 42,000
2 COMPLAINTS ABOUT THE OUTLOOK...FIRST, THE AIRBAG. WE HAVE HAD IT FIXED 5 TIMES! THE DEALER RE-ROUTED IT, PUT IT BACK, REPLACED WIRING, BUT TO NO AVAIL. AND IT APPEARS AGAIN THAT IT NEEDS TO BE SERVICED. THIS PROBLEM HAS BEEN GOING ON FOR OVER A YEAR. THEN 2ND THE DRIVER'S SIDE LOW LIGHT BEAM WENT OUT....REPLACED BULB THREE TIMES AND IT DIDN'T HOLD A CHARGE FOR ABOUT A FEW DAYS EACH. GM DEFINITELY NEED TO LOOK AT THESE PROBLEMS. I AM VERY FRUSTRATED THAT A CAR THAT JUST GOES OUT OF WARRANTY HAS PROBLEMS THAT NEED MAJOR FIXING. *LN
ONGOING INTERMITTENT PROBLEM WITH FRONT PASSENGER AIRBAG. DASHBOARD "SERVICE AIR BAG" WARNING LIGHT ACTIVATED. FRONT PASSENGER AIRBAG INDICATOR LIGHT SHOWS 'OFF' EVEN WHEN AN ADULT IS SITTING IN THE SEAT WITH THE SEATBELT ON. SATURN DEALER FINALLY REPAIRED PROBLEM AFTER 4 SERVICE VISITS. DEALER REPLACED SEAT CONNECTOR, AIRBAG WIRING HARNESS, & PASSENGER PRESENCE MODULE ASSEMBLY. PROBLEM APPEARS TO BE RESOLVED. *TR
Mileage: 6,602
TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING AT AN UNKNOWN SPEED SHE NOTICED THE AIR BAG LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT THE COMPUTER SYSTEM WAS RESET TO CLEAR THE AIR BAG LIGHT. THE FAILURE RECURRED FOUR TIMES. AFTER EACH FAILURE THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE VARIOUS REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 13,241. THE CURRENT MILEAGE WAS 40,000.
Mileage: 13,241
MY 2008 SATURN OUTLOOK'S PASSENGER SIDE AIRBAG INDICATOR LIGHT SHOWS 'OFF' EVEN WHEN AN ADULT IS SITTING IN THE SEAT WITH THE SEATBELT ON. I SAW THERE WAS A RECALL FOR THE 2007 MODEL BUT NOT ONE ISSUED FOR THE 2008 MODEL. I WANTED TO REPORT THIS PROBLEM DUE TO THE SERIOUSNESS IF THERE IS AN ACCIDENT AND THE BAG IS NOT FUNCTIONAL. *TR
WANT TO PURSUE THE "LEMON LAW" ON A 2008 SATURN OUTLOOK. VEHICLE HAS ONLY 20K MILES ON IT BUT HAS BEEN TO DEALER 5X FOR REPAIR OF AIR BAG SYSTEM. THE VEHICLE MANUAL CLEARLY STATES IN THE WARRANTY THAT WHEN THE SERVICE AIR BAG LIGHT COMES ON IT NEEDS TO BE SERVICED BY THE DEALER. THE ISSUE IS ONE OF SAFETY IN THAT THE AIR BAGS MAY NOT DEPLOY WHEN NEEDED AND/OR CAN DEPLOY WITHOUT INCIDENT. SAID VEHICLE WAS IN 2X THE MONTH OF APRIL 2010, MAKING IT THE 5TH TIME FOR REPAIRS ON THE AIR BAG SYSTEM. I NO LONGER FEEL SAFE DRIVING THE CAR MUCH LESS TRANSPORTING OTHER CHILDREN UNDER THESE CIRCUMSTANCES. *TR
Mileage: 4,365
WANT TO PURSUE THE "LEMON LAW" ON A 2008 SATURN OUTLOOK. VEHICLE HAS ONLY 20K MILES ON IT BUT HAS BEEN TO DEALER 5X FOR REPAIR OF AIR BAG SYSTEM. THE VEHICLE MANUAL CLEARLY STATES IN THE WARRANTY THAT WHEN THE SERVICE AIR BAG LIGHT COMES ON IT NEEDS TO BE SERVICED BY THE DEALER. THE ISSUE IS ONE OF SAFETY IN THAT THE AIR BAGS MAY NOT DEPLOY WHEN NEEDED AND/OR CAN DEPLOY WITHOUT INCIDENT. SAID VEHICLE WAS IN 2X THE MONTH OF APRIL 2010, MAKING IT THE 5TH TIME FOR REPAIRS ON THE AIR BAG SYSTEM. I NO LONGER FEEL SAFE DRIVING THE CAR MUCH LESS TRANSPORTING OTHER CHILDREN UNDER THESE CIRCUMSTANCES. *TR
Mileage: 4,365
PASSENGER AIRBAG SYSTEM FAILS TO REGISTER AN ADULT PASSENGER IN THE SEAT, THEREFORE THE SYSTEM IS NOT ALWAYS ACTIVE. THIS IS AN INTERMITTENT PROBLEM. *TR
Mileage: 1,800