18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Latches/locks/linkages Complaints

Showing 18 of 18
Aug 27, 2009 39,600 mi

PASSENGER SLIDING DOOR CHIMED AND REOPENED WITHOUT BEING OBSTRUCTED. RELAY WAS ORIGINALLY PURCHASED IN 2005 AND PROBLEMS WITH DOORS BEGAN WITHIN ONE YEAR. INITIALLY REPAIR WAS DENIED AS DEALER "COULD NOT DUPLICATE PROBLEM." THE SENSORS HAVE BEEN SERVICED 3 TIMES BY DEALER, AND MOTORS WERE REPLACED ONCE WHILE VEHICLE WAS UNDER WARRANTY. THIS PROBLEM IS CONCERNING AS MANUFACTURER AND DEALERS ARE AWARE OF ISSUE, AND REPORTS ON SATURN FORUM AND EDMUNDS.COM HAVE NUMEROUS OWNERS EXPERIENCING FAILURE OF DOORS. DOORS HAVE OPENED WHILE CAR IS IN GEAR, BUT STOPPED. CONCERNED THAT DOORS WILL OPEN WHILE CAR IS MOVING AND CHILDREN WILL BE EJECTED OR INJURED BY DEBRIS ENTERING VEHICLE. *TR

Aug 27, 2009 39,600 mi

PASSENGER SLIDING DOOR CHIMED AND REOPENED WITHOUT BEING OBSTRUCTED. RELAY WAS ORIGINALLY PURCHASED IN 2005 AND PROBLEMS WITH DOORS BEGAN WITHIN ONE YEAR. INITIALLY REPAIR WAS DENIED AS DEALER "COULD NOT DUPLICATE PROBLEM." THE SENSORS HAVE BEEN SERVICED 3 TIMES BY DEALER, AND MOTORS WERE REPLACED ONCE WHILE VEHICLE WAS UNDER WARRANTY. THIS PROBLEM IS CONCERNING AS MANUFACTURER AND DEALERS ARE AWARE OF ISSUE, AND REPORTS ON SATURN FORUM AND EDMUNDS.COM HAVE NUMEROUS OWNERS EXPERIENCING FAILURE OF DOORS. DOORS HAVE OPENED WHILE CAR IS IN GEAR, BUT STOPPED. CONCERNED THAT DOORS WILL OPEN WHILE CAR IS MOVING AND CHILDREN WILL BE EJECTED OR INJURED BY DEBRIS ENTERING VEHICLE. *TR

Aug 19, 2009 55,000 mi

TL*THE CONTACT OWNS A 2005 SATURN RELAY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE PASSENGER SIDE DOORS OPENED WITHOUT WARNING. THE DRIVER HAD TO STOP THE VEHICLE TO CLOSE THE DOORS; HOWEVER, THEY WOULD NOT CLOSE COMPLETELY AND CONTINUED TO PEN WHILE DRIVING. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE REINSPECTED BY A SATURN DEALER. THE MANUFACTURER ALSO STATED THAT SINCE THE MILEAGE WAS HIGH THEY WOULD NOT COMPENSATE THEM FOR ANY REPAIRS. THE IS AWARE OF THE SAFETY RISK SINCE HER CHILDREN COULD POSSIBLY BE EJECTED FROM THE VEHICLE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 70,000.

Aug 19, 2009 55,000 mi

TL*THE CONTACT OWNS A 2005 SATURN RELAY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE PASSENGER SIDE DOORS OPENED WITHOUT WARNING. THE DRIVER HAD TO STOP THE VEHICLE TO CLOSE THE DOORS; HOWEVER, THEY WOULD NOT CLOSE COMPLETELY AND CONTINUED TO PEN WHILE DRIVING. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE REINSPECTED BY A SATURN DEALER. THE MANUFACTURER ALSO STATED THAT SINCE THE MILEAGE WAS HIGH THEY WOULD NOT COMPENSATE THEM FOR ANY REPAIRS. THE IS AWARE OF THE SAFETY RISK SINCE HER CHILDREN COULD POSSIBLY BE EJECTED FROM THE VEHICLE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 70,000.

Oct 6, 2008 63,000 mi

POWER DOOR ON 2005 SATURN RELAY IS NOT SHUTTING COMPLETELY AND IT HAS ALSO STARTED TO OPEN WHILE DRIVING. IT HAS NOT OPENED COMPLETELY WHILE DRIVING, BUT IT SEPARATES ENOUGH THAT THE LOCKING SYSTEM ON THE CAR STARTS TO LOCK AND UNLOCK ALL THE DOORS REPEATEDLY. THE INTERIOR MANUAL HANDLE TO CONTROL THE DOOR NO LONGER WORKS, BUT IT DOES WORK BY USING THE INTERIOR BUTTON. THE EXTERIOR HANDLE DOES NOT WORK 100% OF THE TIME AND SOMETIMES THE DOOR DOES NOT FULLY OPEN AND HAS TO BE MANUALLY PUSHED OPEN THE REST OF THE WAY, OR SHUT AND THEN REOPENED SO THAT THE MOTOR WILL REENGAGE. *TR

Oct 6, 2008 63,000 mi

POWER DOOR ON 2005 SATURN RELAY IS NOT SHUTTING COMPLETELY AND IT HAS ALSO STARTED TO OPEN WHILE DRIVING. IT HAS NOT OPENED COMPLETELY WHILE DRIVING, BUT IT SEPARATES ENOUGH THAT THE LOCKING SYSTEM ON THE CAR STARTS TO LOCK AND UNLOCK ALL THE DOORS REPEATEDLY. THE INTERIOR MANUAL HANDLE TO CONTROL THE DOOR NO LONGER WORKS, BUT IT DOES WORK BY USING THE INTERIOR BUTTON. THE EXTERIOR HANDLE DOES NOT WORK 100% OF THE TIME AND SOMETIMES THE DOOR DOES NOT FULLY OPEN AND HAS TO BE MANUALLY PUSHED OPEN THE REST OF THE WAY, OR SHUT AND THEN REOPENED SO THAT THE MOTOR WILL REENGAGE. *TR

Aug 7, 2008 23,000 mi

TL*THE CONTACT OWNS A 2005 SATURN RELAY. THE CONTACT STATED THAT THE PASSENGER SIDE ELECTRIC DOOR DOES NOT LATCH PROPERLY. AS A RESULT, THE DOOR OPENS WHILE THE VEHICLE IS MOVING. HE TOOK THE VEHICLE TO THE DEALER AND THEY RE-ADJUSTED THE DOOR STRIKER. IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED. SECONDLY, HE NOTICED EXCESSIVE VIBRATION WHEN DEPRESSING THE BRAKE PEDAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY MACHINED HIS BRAKING SYSTEM. AFTER THE REPAIR, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER AND THEY REPLACED THE BRAKE ROTORS AND PADS. THE CONTACT CALLED THE MANUFACTURER AND THEY REFERRED HIM BACK TO THE DEALER. AS OF AUGUST 7, 2008, THE DEALER HAS NOT SUCCESSFULLY REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 48,900.

Aug 7, 2008 23,000 mi

TL*THE CONTACT OWNS A 2005 SATURN RELAY. THE CONTACT STATED THAT THE PASSENGER SIDE ELECTRIC DOOR DOES NOT LATCH PROPERLY. AS A RESULT, THE DOOR OPENS WHILE THE VEHICLE IS MOVING. HE TOOK THE VEHICLE TO THE DEALER AND THEY RE-ADJUSTED THE DOOR STRIKER. IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED. SECONDLY, HE NOTICED EXCESSIVE VIBRATION WHEN DEPRESSING THE BRAKE PEDAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY MACHINED HIS BRAKING SYSTEM. AFTER THE REPAIR, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER AND THEY REPLACED THE BRAKE ROTORS AND PADS. THE CONTACT CALLED THE MANUFACTURER AND THEY REFERRED HIM BACK TO THE DEALER. AS OF AUGUST 7, 2008, THE DEALER HAS NOT SUCCESSFULLY REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 48,900.

Aug 13, 2007 3,854 mi

TL*THE CONTACT OWNS A 2005 SATURN RELAY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WILL NOT OPEN WHEN SHE PULLS THE HANDLE. THE LOCKING MECHANISM IS NOT RELEASING. SHE STATED THAT THE DOOR HAS PREVIOUSLY BEEN REPAIRED TWO TIMES FOR MOTOR FAILURE. THE FAILURE BEGAN INTERMITTENTLY TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, BUT IS NOW OCCURRING MORE FREQUENTLY. SHE HAS TAKEN THE VEHICLE TO THE DEALER ON THREE OCCASIONS AND THEY FOUND NO FAILURE WITH THE DOOR. THE CONTACT MADE THREE RECORDINGS OF THE DOOR NOT OPENING. THE CURRENT MILEAGE WAS 47,000 AND FAILURE MILEAGE WAS 3,854.

Aug 13, 2007 3,854 mi

TL*THE CONTACT OWNS A 2005 SATURN RELAY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WILL NOT OPEN WHEN SHE PULLS THE HANDLE. THE LOCKING MECHANISM IS NOT RELEASING. SHE STATED THAT THE DOOR HAS PREVIOUSLY BEEN REPAIRED TWO TIMES FOR MOTOR FAILURE. THE FAILURE BEGAN INTERMITTENTLY TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, BUT IS NOW OCCURRING MORE FREQUENTLY. SHE HAS TAKEN THE VEHICLE TO THE DEALER ON THREE OCCASIONS AND THEY FOUND NO FAILURE WITH THE DOOR. THE CONTACT MADE THREE RECORDINGS OF THE DOOR NOT OPENING. THE CURRENT MILEAGE WAS 47,000 AND FAILURE MILEAGE WAS 3,854.

Jul 18, 2007 2,142 mi

RIGHT DOOR POPPED OPEN WHEN IT WANTED TOO. AIR CONDITIONER (A/C )DID NOT PROPERLY COOL, SEVERE VIBRATION IN FRONT DRIVETRAIN. 09/01/05 CLEANED CONTACTS, 10/8/05 MOTOR AND CLUTCH ASSEMBLY FOR DOOR, 02/27/06 DOOR CONTACTS AND CABLE, 04/19/06 RETURNED TO DEALER, 07/18/06 REPLACED CONTACTS, 0 AND ON 8/16/06 RETURNED TO DEALER. DOORS WERE INOPERATIVE. THIS WAS WHAT THEY GAVE US FOR COPIES OF OUR RECORDS THEY NOW HAVE OUR RECORDS FROZEN SO WE COULD NOT VIEW THE HISTORY, DOORS WERE INOPERATIV AT THIS TIME. *AK

Jul 18, 2007 2,142 mi

RIGHT DOOR POPPED OPEN WHEN IT WANTED TOO. AIR CONDITIONER (A/C )DID NOT PROPERLY COOL, SEVERE VIBRATION IN FRONT DRIVETRAIN. 09/01/05 CLEANED CONTACTS, 10/8/05 MOTOR AND CLUTCH ASSEMBLY FOR DOOR, 02/27/06 DOOR CONTACTS AND CABLE, 04/19/06 RETURNED TO DEALER, 07/18/06 REPLACED CONTACTS, 0 AND ON 8/16/06 RETURNED TO DEALER. DOORS WERE INOPERATIVE. THIS WAS WHAT THEY GAVE US FOR COPIES OF OUR RECORDS THEY NOW HAVE OUR RECORDS FROZEN SO WE COULD NOT VIEW THE HISTORY, DOORS WERE INOPERATIV AT THIS TIME. *AK

Sep 27, 2006 1,100 mi

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, A NOISE WAS HEARD FROM ONE OF THE TIRES. THE RIGHT FRONT TIRE BLEW OUT AND THE TIRE FAILURE WAS ON THE OUTER WALL. THE SAME INCIDENT OCCURRED SEVERAL DAYS AFTER WITH THE LEFT FRONT TIRE. THE DEALERSHIP REPLACED ALL FOUR TIRES. ALSO, THE BRAKES MADE A LOUD NOISE WHILE DRIVING 5 MPH, AND THE ABS LIGHT ILLUMINATED INTERMITTENTLY. THE DEALERSHIP CORRECTED THE PROBLEM BUT THE BRAKE NOISE CONTINUED AND ON ONE OCCASION THE WHEELS LOCKED UP. RECENTLY, ONE OF THE REAR TIRES BLEW OUT, BUT THE DEALERSHIP DID NOT FIND ANY ABNORMALITY FOR THIS REPETITIVE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP TWELVE TIMES IN A ONE AND A HALF YEAR PERIOD. THE MANUFACTURER WAS CONTACTED, AND ADVISED TO TAKE THE VEHICLE TO THE DEALERSHIP FOR A DIAGNOSIS. THE CONTACT WAS VERY CONCERNED BECAUSE ON TOP OF THE MECHANICAL DEFECTS, OTHER BODY DEFECTS LIKE DOORS OPENING BY ITSELF WHILE DRIVING CONSTITUTED A SEVERE RISK TO SAFETY.

Sep 27, 2006 1,100 mi

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, A NOISE WAS HEARD FROM ONE OF THE TIRES. THE RIGHT FRONT TIRE BLEW OUT AND THE TIRE FAILURE WAS ON THE OUTER WALL. THE SAME INCIDENT OCCURRED SEVERAL DAYS AFTER WITH THE LEFT FRONT TIRE. THE DEALERSHIP REPLACED ALL FOUR TIRES. ALSO, THE BRAKES MADE A LOUD NOISE WHILE DRIVING 5 MPH, AND THE ABS LIGHT ILLUMINATED INTERMITTENTLY. THE DEALERSHIP CORRECTED THE PROBLEM BUT THE BRAKE NOISE CONTINUED AND ON ONE OCCASION THE WHEELS LOCKED UP. RECENTLY, ONE OF THE REAR TIRES BLEW OUT, BUT THE DEALERSHIP DID NOT FIND ANY ABNORMALITY FOR THIS REPETITIVE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP TWELVE TIMES IN A ONE AND A HALF YEAR PERIOD. THE MANUFACTURER WAS CONTACTED, AND ADVISED TO TAKE THE VEHICLE TO THE DEALERSHIP FOR A DIAGNOSIS. THE CONTACT WAS VERY CONCERNED BECAUSE ON TOP OF THE MECHANICAL DEFECTS, OTHER BODY DEFECTS LIKE DOORS OPENING BY ITSELF WHILE DRIVING CONSTITUTED A SEVERE RISK TO SAFETY.

Jul 24, 2006 13,412 mi

DT*: THE CONTACT STATED, WHILE DRIVING AT 30 MPH., THE RIGHT SLIDING DOOR OPENED WITHOUT WARNING. IN A TWO-WEEK PERIOD, THE SLIDING DOOR OPENED TWICE WITHOUT INCIDENT. THE DOOR WAS SERVICED AT THE DEALER, BUT STILL DOES NOT COMPLETELY LATCH. UPDATED 09/15/06. *JB

Jul 24, 2006 13,412 mi

DT*: THE CONTACT STATED, WHILE DRIVING AT 30 MPH., THE RIGHT SLIDING DOOR OPENED WITHOUT WARNING. IN A TWO-WEEK PERIOD, THE SLIDING DOOR OPENED TWICE WITHOUT INCIDENT. THE DOOR WAS SERVICED AT THE DEALER, BUT STILL DOES NOT COMPLETELY LATCH. UPDATED 09/15/06. *JB

Nov 30, 2005 2,878 mi

DT: THE CONTACT STATES THERE WAS AN ONGOING PROBLEM WITH EXTERIOR AND INTERIOR LIGHTING. WHILE DRIVING, THE HEADLIGHTS AND THE DASHBOARD PANEL LIGHTS FLICKERED FROM BRIGHT TO DIM. ALSO, THE IDLE WAS VERY LOUD AND ROUGH. SHE TOOK THE VEHICLE TO THE DEALER. THE DEALER REPLACED THE ALTERNATOR. THIS DID NOT CORRECT THE PROBLEM. THE DEALER WAS UNABLE TO ACCURATELY DIAGNOSE THE PROBLEM, AND NO FURTHER REPAIRS WERE MADE. *AK UPDATED 12/27/2005. THE HORN SPRINGS WERE DEFORM WHICH RESULTED IN THE HORN BEING INOPERATIVE. THE SLIDING DOOR WOULD CHIME AS IF THE DOOR WAS NOT CLOSED. THE TECH ADJUSTED THE TOP MIDDLE AND BOTTOM LATCHES. THE BRAKES PULSATED WHEN BRAKING. THE TECHNICIAN HAD TO RESURFACE BOTH FRONT ROTORS. *NM

Nov 30, 2005 2,878 mi

DT: THE CONTACT STATES THERE WAS AN ONGOING PROBLEM WITH EXTERIOR AND INTERIOR LIGHTING. WHILE DRIVING, THE HEADLIGHTS AND THE DASHBOARD PANEL LIGHTS FLICKERED FROM BRIGHT TO DIM. ALSO, THE IDLE WAS VERY LOUD AND ROUGH. SHE TOOK THE VEHICLE TO THE DEALER. THE DEALER REPLACED THE ALTERNATOR. THIS DID NOT CORRECT THE PROBLEM. THE DEALER WAS UNABLE TO ACCURATELY DIAGNOSE THE PROBLEM, AND NO FURTHER REPAIRS WERE MADE. *AK UPDATED 12/27/2005. THE HORN SPRINGS WERE DEFORM WHICH RESULTED IN THE HORN BEING INOPERATIVE. THE SLIDING DOOR WOULD CHIME AS IF THE DOOR WAS NOT CLOSED. THE TECH ADJUSTED THE TOP MIDDLE AND BOTTOM LATCHES. THE BRAKES PULSATED WHEN BRAKING. THE TECHNICIAN HAD TO RESURFACE BOTH FRONT ROTORS. *NM