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Active Recalls (1)

15V192000 Mar 31, 2015 STEERING

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected ve...

Complaints

Showing 8 of 8
Sep 1, 2025 Service Brakes Crash

Loss of most of the braking effectiveness, resulting in a collision. This vehicle had a Virginia State inspection performed the previous month and no brake failure dash lights were noted before the collision.

Sep 1, 2025 Service Brakes Crash

Loss of most of the braking effectiveness, resulting in a collision. This vehicle had a Virginia State inspection performed the previous month and no brake failure dash lights were noted before the collision.

Mar 18, 2025 Electrical System

My 2014 SMART FORTWO has a HV System Maintenance warning that should be included with 2014-2015 HV System recall that Mercedes has. However, My VIN is not coming up on the search. The HV System is causing the car to not charge correctly at charging stations and it is causing the system battery to dr...

Mar 18, 2025 Electrical System

My 2014 SMART FORTWO has a HV System Maintenance warning that should be included with 2014-2015 HV System recall that Mercedes has. However, My VIN is not coming up on the search. The HV System is causing the car to not charge correctly at charging stations and it is causing the system battery to dr...

Mar 16, 2025 Electrical System

My SMART ForTwo Coupe 2014 has been having a High Voltage System Maintenance alert on the dashboard. I have sought service help from AAA and PepBoys, but everyone was saying the system battery is fine. When I moved to an apartment that doesn't have electric outlets, my ability to charge was stifled....

Mar 16, 2025 Electrical System

My SMART ForTwo Coupe 2014 has been having a High Voltage System Maintenance alert on the dashboard. I have sought service help from AAA and PepBoys, but everyone was saying the system battery is fine. When I moved to an apartment that doesn't have electric outlets, my ability to charge was stifled....

Jul 28, 2016 Power Train 28,000 mi

TWICE, SO FAR THIS YEAR, WHILE DRIVING ON A MAJOR ROADWAY, THE VEHICLE LOST POWER. I HAD TO PULL OVER TO THE SHOULDER, PUT IT IN PARK, SHUT IT OFF, AND RESTART THE SYSTEM. I CONSIDER THAT TO BE AN EXCEPTIONALLY DANGEROUS SITUATION. LATER, WHEN THE VEHICLE WAS SERVICED, I WAS TOLD THAT SMART USA ...

Jul 28, 2016 Power Train 28,000 mi

TWICE, SO FAR THIS YEAR, WHILE DRIVING ON A MAJOR ROADWAY, THE VEHICLE LOST POWER. I HAD TO PULL OVER TO THE SHOULDER, PUT IT IN PARK, SHUT IT OFF, AND RESTART THE SYSTEM. I CONSIDER THAT TO BE AN EXCEPTIONALLY DANGEROUS SITUATION. LATER, WHEN THE VEHICLE WAS SERVICED, I WAS TOLD THAT SMART USA ...