22
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Seat Belts Complaints

Showing 20 of 22
Feb 13, 2018

THE SEAT BELTS WILL NOT RETRACT, WHICH SHOWS THEY DO NOT WORK PROPERLY. CONCERNED THEY WILL FAIL IF I'M EVER IN A CRASH. :( THIS HAPPENS EVERY TIME A SEAT BELT IS UNFASTENED. THE ISSUE HAS BEEN HAPPENING FOR A FEW YEARS. CALLED A LOCAL MECHANIC TO ASK IF THEY COULD FIX IT, BUT APPARENTLY THIS IS CONSIDERED A SAFETY ISSUE, SO THEY WON'T TOUCH IT. SMART DOESN'T ADMIT IT'S AN ISSUE EVEN THOUGH MANY OTHER SMART OWNERS HAVE COMPLAINED OF THE SAME ISSUE. PLEASE ISSUE A RECALL SO WE DON'T HAVE TO WORRY ABOUT OUR SAFETY AS FAR AS THE SEAT BELTS ARE CONCERNED.

Feb 13, 2018

THE SEAT BELTS WILL NOT RETRACT, WHICH SHOWS THEY DO NOT WORK PROPERLY. CONCERNED THEY WILL FAIL IF I'M EVER IN A CRASH. :( THIS HAPPENS EVERY TIME A SEAT BELT IS UNFASTENED. THE ISSUE HAS BEEN HAPPENING FOR A FEW YEARS. CALLED A LOCAL MECHANIC TO ASK IF THEY COULD FIX IT, BUT APPARENTLY THIS IS CONSIDERED A SAFETY ISSUE, SO THEY WON'T TOUCH IT. SMART DOESN'T ADMIT IT'S AN ISSUE EVEN THOUGH MANY OTHER SMART OWNERS HAVE COMPLAINED OF THE SAME ISSUE. PLEASE ISSUE A RECALL SO WE DON'T HAVE TO WORRY ABOUT OUR SAFETY AS FAR AS THE SEAT BELTS ARE CONCERNED.

Jun 24, 2017 70,000 mi

BOTH DRIVER AND PASSENGER SEAT BELTS DO NOT RETRACT

Jun 24, 2017 70,000 mi

BOTH DRIVER AND PASSENGER SEAT BELTS DO NOT RETRACT

Aug 28, 2015 20,000 mi

SEAT BELT LIGHT STAYS ON. CAME ON FOR NO REASON.

Aug 28, 2015 20,000 mi

SEAT BELT LIGHT STAYS ON. CAME ON FOR NO REASON.

Apr 19, 2015 19,000 mi

CAR MAKES LOUD LOUD NOISES AND THEY TELLING ME IT WAS NORMAL NOTHING WRONG I DON'T THINK THAT'S TRUE CAN SOME ONE HELP ME IT'S BEEN LIKE THIS SENSE I N OUGHT IT AT ANNAPOLIS DEALERSHIP SEAT BELT STEERING WHEEL LOUD NOISES. *TR

Apr 19, 2015 19,000 mi

CAR MAKES LOUD LOUD NOISES AND THEY TELLING ME IT WAS NORMAL NOTHING WRONG I DON'T THINK THAT'S TRUE CAN SOME ONE HELP ME IT'S BEEN LIKE THIS SENSE I N OUGHT IT AT ANNAPOLIS DEALERSHIP SEAT BELT STEERING WHEEL LOUD NOISES. *TR

Aug 5, 2014 13,928 mi

THE SUPPLEMENTAL RESTRAINT SYSTEM LIGHT INDICATES A MALFUNCTION WITHIN THE SYSTEM. THIS IS THE THIRD TIME THIS FAILURE HAS HAPPEN. THE FIRST TIME IT HAPPEN THE DEALER SAID IT WAS A BAD GROUND. THE SECOND TIME IT FAILED THE DEALER REPLACED THE DRIVERS SEAT BELT. MY CONCERN IS THAT THE OWNERS MANUAL STATES, "WARNING A MALFUNCTIONING SRS SYSTEM MAY NOT DEPLOY WHEN NEEDED IN AN ACCIDENT RESULTING IN SERIOUS OR FATAL INJURY, OR IT MIGHT DEPLOY UNEXPECTEDLY AND UNNECESSARY WHICH COULD RESULT IN AN ACCIDENT AND/OR INJURY TO YOU OR TO OTHERS." IN AN EFFORT TO FIND OUT WHY THIS HAPPENING I WENT ON-LINE AND FOUND A SMART CAR WEB SITE ,INDEPENDENT FROM THE MANUFACTURE(DAIMLER AG), THAT HAD LISTED MANY OWNERS WITH THE SAME PROBLEM. THE MANUFACTURE HAS A RECURRING DEFECT THAT NEEDS TO BE ADDRESSED. THIS PLACES OWNERS, PASSENGERS, AND THE PUBLIC, IN AN UNSAFE CONDITION. PLEASE ADDRESS THIS SAFETY HAZARD. *TR

Aug 5, 2014 13,928 mi

THE SUPPLEMENTAL RESTRAINT SYSTEM LIGHT INDICATES A MALFUNCTION WITHIN THE SYSTEM. THIS IS THE THIRD TIME THIS FAILURE HAS HAPPEN. THE FIRST TIME IT HAPPEN THE DEALER SAID IT WAS A BAD GROUND. THE SECOND TIME IT FAILED THE DEALER REPLACED THE DRIVERS SEAT BELT. MY CONCERN IS THAT THE OWNERS MANUAL STATES, "WARNING A MALFUNCTIONING SRS SYSTEM MAY NOT DEPLOY WHEN NEEDED IN AN ACCIDENT RESULTING IN SERIOUS OR FATAL INJURY, OR IT MIGHT DEPLOY UNEXPECTEDLY AND UNNECESSARY WHICH COULD RESULT IN AN ACCIDENT AND/OR INJURY TO YOU OR TO OTHERS." IN AN EFFORT TO FIND OUT WHY THIS HAPPENING I WENT ON-LINE AND FOUND A SMART CAR WEB SITE ,INDEPENDENT FROM THE MANUFACTURE(DAIMLER AG), THAT HAD LISTED MANY OWNERS WITH THE SAME PROBLEM. THE MANUFACTURE HAS A RECURRING DEFECT THAT NEEDS TO BE ADDRESSED. THIS PLACES OWNERS, PASSENGERS, AND THE PUBLIC, IN AN UNSAFE CONDITION. PLEASE ADDRESS THIS SAFETY HAZARD. *TR

Jul 15, 2014 51,699 mi

THE SRS LIGHT CAME ON. HAD THE DEALER DIAGNOSE TO FIND IT IS AN INTERMITTENT CONNECTION TO MULTIPLE CONNECTORS. SERVICE TECH ADVISED BY SOFTWARE ANALYSIS TO USE CONTACT ENHANCEMENT FLUID OR SPRAY. CODE WAS CLEARED. THE SRS LIGHT WAS OUT AND STAYED OFF FOR ABOUT TWO WEEKS. CONCLUSION IS THE SRS SYSTEM IN THESE CARS ARE UNRELIABLE AND SAFETY CANNOT BE GUARANTEED. CHEAP CONNECTORS CAUSING ISSUE. THIS SHOULD BE A RECALL FOR THESE CARS. *TR

Jul 15, 2014 51,699 mi

THE SRS LIGHT CAME ON. HAD THE DEALER DIAGNOSE TO FIND IT IS AN INTERMITTENT CONNECTION TO MULTIPLE CONNECTORS. SERVICE TECH ADVISED BY SOFTWARE ANALYSIS TO USE CONTACT ENHANCEMENT FLUID OR SPRAY. CODE WAS CLEARED. THE SRS LIGHT WAS OUT AND STAYED OFF FOR ABOUT TWO WEEKS. CONCLUSION IS THE SRS SYSTEM IN THESE CARS ARE UNRELIABLE AND SAFETY CANNOT BE GUARANTEED. CHEAP CONNECTORS CAUSING ISSUE. THIS SHOULD BE A RECALL FOR THESE CARS. *TR

Dec 13, 2012 17,000 mi

SEATBELT LATCH MECHANISM BROKE. THIS, IN COMBINATION WITH THE FACT THAT THE SEATBELT MECHANISM ITSELF FREQUENTLY FAILS TO RETRACT, SUGGESTS THAT THE ENTIRE SYSTEM IS FAULTY. *TR

Dec 13, 2012 17,000 mi

SEATBELT LATCH MECHANISM BROKE. THIS, IN COMBINATION WITH THE FACT THAT THE SEATBELT MECHANISM ITSELF FREQUENTLY FAILS TO RETRACT, SUGGESTS THAT THE ENTIRE SYSTEM IS FAULTY. *TR

Dec 4, 2012

BOTH SEAT BELTS, BUT ESPECIALLY THE PASSENGER SEAT BELT, LOSE TENSION AND ARE RENDERED INEFFECTIVE. THEY CAN STILL BE FASTENED, BUT THERE IS ABSOLUTELY NO RESTRAINT. I REQUESTED A REPAIR OF AT LEAST THE PASSENGER-SIDE SEAT BELT DURING A 11/19/12 CAR REPAIR AND THE DEALER'S REPRESENTATIVE TOLD ME THAT MANY SMART FORTWO VEHICLES HAVE PROBLEMS WITH SEAT BELTS. HE WAS RELUCTANT TO REPAIR THE PROBLEM AND DID NOT. FROM READING THE COMPLAINTS ABOUT SEATBELTS OF SMART VEHICLES, THIS LAST OF PROPER RESTRAINT SEEMS TO BE AN ON-GOING PROBLEM. *TR

Dec 4, 2012

BOTH SEAT BELTS, BUT ESPECIALLY THE PASSENGER SEAT BELT, LOSE TENSION AND ARE RENDERED INEFFECTIVE. THEY CAN STILL BE FASTENED, BUT THERE IS ABSOLUTELY NO RESTRAINT. I REQUESTED A REPAIR OF AT LEAST THE PASSENGER-SIDE SEAT BELT DURING A 11/19/12 CAR REPAIR AND THE DEALER'S REPRESENTATIVE TOLD ME THAT MANY SMART FORTWO VEHICLES HAVE PROBLEMS WITH SEAT BELTS. HE WAS RELUCTANT TO REPAIR THE PROBLEM AND DID NOT. FROM READING THE COMPLAINTS ABOUT SEATBELTS OF SMART VEHICLES, THIS LAST OF PROPER RESTRAINT SEEMS TO BE AN ON-GOING PROBLEM. *TR

Nov 29, 2012 51,424 mi

TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT STATED THE DRIVERS SIDE SEAT BELT DOES NOT LATCH. THE FRONT HOOD LATCH CAME APART CAUSING THE HOOD TO SEPARATE FROM THE VEHICLE WHILE DRIVING 55 MPH. NO ONE WAS INJURED AND A CRASH DID NOT OCCUR. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO RECALL AND THE CONTACT WOULD HAD TO PAY FOR THE REPAIR COST AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 51,424. UPDATED 12/11/12*LJ THE SEAT BELT BUCKLE AND HOOD LATCH WERE REPLACED. UPDATED 12/12/12

Nov 29, 2012 51,424 mi

TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT STATED THE DRIVERS SIDE SEAT BELT DOES NOT LATCH. THE FRONT HOOD LATCH CAME APART CAUSING THE HOOD TO SEPARATE FROM THE VEHICLE WHILE DRIVING 55 MPH. NO ONE WAS INJURED AND A CRASH DID NOT OCCUR. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO RECALL AND THE CONTACT WOULD HAD TO PAY FOR THE REPAIR COST AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 51,424. UPDATED 12/11/12*LJ THE SEAT BELT BUCKLE AND HOOD LATCH WERE REPLACED. UPDATED 12/12/12

Nov 29, 2012 51,424 mi

TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT STATED THE DRIVERS SIDE SEAT BELT DOES NOT LATCH. THE FRONT HOOD LATCH CAME APART CAUSING THE HOOD TO SEPARATE FROM THE VEHICLE WHILE DRIVING 55 MPH. NO ONE WAS INJURED AND A CRASH DID NOT OCCUR. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO RECALL AND THE CONTACT WOULD HAD TO PAY FOR THE REPAIR COST AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 51,424. UPDATED 12/11/12*LJ THE SEAT BELT BUCKLE AND HOOD LATCH WERE REPLACED. UPDATED 12/12/12

Nov 29, 2012 51,424 mi

TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT STATED THE DRIVERS SIDE SEAT BELT DOES NOT LATCH. THE FRONT HOOD LATCH CAME APART CAUSING THE HOOD TO SEPARATE FROM THE VEHICLE WHILE DRIVING 55 MPH. NO ONE WAS INJURED AND A CRASH DID NOT OCCUR. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO RECALL AND THE CONTACT WOULD HAD TO PAY FOR THE REPAIR COST AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 51,424. UPDATED 12/11/12*LJ THE SEAT BELT BUCKLE AND HOOD LATCH WERE REPLACED. UPDATED 12/12/12

Dec 9, 2011

THE SEAT BELT WILL NO LONGER LATCH ON THE DRIVERS SIDE. AFTER REVIEWING THE FOLLOWING FORUM I REALIZED THIS IS EFFECTING SEVERAL OTHERS: HTTP://WWW.SMARTCAROFAMERICA.COM/FORUMS/F25/SEAT-BELT-BUCKLE-JAMMED-32961/INDEX2.HTML THIS SHOULD BE RECALLED BEFORE SOMEONE GETS INTO AN ACCIDENT WITH A MALFUNCTIONING SEAT BELT. *TR

Dec 9, 2011

THE SEAT BELT WILL NO LONGER LATCH ON THE DRIVERS SIDE. AFTER REVIEWING THE FOLLOWING FORUM I REALIZED THIS IS EFFECTING SEVERAL OTHERS: HTTP://WWW.SMARTCAROFAMERICA.COM/FORUMS/F25/SEAT-BELT-BUCKLE-JAMMED-32961/INDEX2.HTML THIS SHOULD BE RECALLED BEFORE SOMEONE GETS INTO AN ACCIDENT WITH A MALFUNCTIONING SEAT BELT. *TR