2013 SMART FORTWO Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Seat belt anchor to vehicle on driver side of vehicle frayed and broke away with normal routine use.
The drivers side seatbelt connecting floor (I think it's the belt force limiter) has a cable that has broken off. This is the 2nd time this has happened to my SmartCar. It is a design flaw because the cable runs against the metal of the seat cutting thru the cable. It isn't usually noticed until ...
Software for power control module is not correspond to the series level Software configuration. Basically it doesn't want to take charge due to the Software issues from manufacturer.
THE GEAR CANNOT GO REVERSE. IT STUCK AT NEUTRAL. I CAN DRIVE FORWARD, NEUTRAL BUT NOT GO REVERSE.
Mileage: 70,000
REGARDING LIGHTNING: WATER/HUMIDITY HAD ACCESS TO THE SAM UNIT AND THE RIGHT-SIDE SIGNALS/STOP LIGHT STOPPED WORKING. THE VEHICLE WAS IN MOTION WHEN IT SUDDENLY STOPPED WORKING. REGARDING BODY/OTHER: SOME OF THE CONVERTIBLE-ROOF STEEL FRAME/BARS GOT BENT WHEN CLOSING THE TOP AND THE BENT BARS WOULD...
Mileage: 1
REGARDING LIGHTNING: WATER/HUMIDITY HAD ACCESS TO THE SAM UNIT AND THE RIGHT-SIDE SIGNALS/STOP LIGHT STOPPED WORKING. THE VEHICLE WAS IN MOTION WHEN IT SUDDENLY STOPPED WORKING. REGARDING BODY/OTHER: SOME OF THE CONVERTIBLE-ROOF STEEL FRAME/BARS GOT BENT WHEN CLOSING THE TOP AND THE BENT BARS WOULD...
Mileage: 1
REGARDING LIGHTNING: WATER/HUMIDITY HAD ACCESS TO THE SAM UNIT AND THE RIGHT-SIDE SIGNALS/STOP LIGHT STOPPED WORKING. THE VEHICLE WAS IN MOTION WHEN IT SUDDENLY STOPPED WORKING. REGARDING BODY/OTHER: SOME OF THE CONVERTIBLE-ROOF STEEL FRAME/BARS GOT BENT WHEN CLOSING THE TOP AND THE BENT BARS WOULD...
Mileage: 1
DRIVER SEATBELT WILL NOT STAY IN TENSION RING. AT TIMES STUCK IN PARK & WHEN UNSTUCK WILL NOT ENGAGE ANY GEAR AND STOPPING AT RED LIGHT WHILE IN DRIVE SOON AFTER STARTING CAR IT WILL NOT MOVE WHEN ACCELERATOR IS ENGAGED. IN ALL CASES ENGINE MUST BE TURNED OFF THEN TURN TO POWER ON ONLY FOR 10 TO TWE...
Mileage: 14,300
DRIVER SEATBELT WILL NOT STAY IN TENSION RING. AT TIMES STUCK IN PARK & WHEN UNSTUCK WILL NOT ENGAGE ANY GEAR AND STOPPING AT RED LIGHT WHILE IN DRIVE SOON AFTER STARTING CAR IT WILL NOT MOVE WHEN ACCELERATOR IS ENGAGED. IN ALL CASES ENGINE MUST BE TURNED OFF THEN TURN TO POWER ON ONLY FOR 10 TO TWE...
Mileage: 14,300
THE DRIVER SIDE SEAT BELT MOUNT, WHICH IN THIS CASE IS A STEEL CABLE, HAS MOSTLY BROKEN AND FRAYED RENDERING IT UNSAFE TO DRIVE. IN THE EVENT OF AN ACCIDENT, IT WOULD CERTAINLY BREAK COMPLETELY. I ONLY NOTICED IT YESTERDAY WHILE CLEANING, THE BREAKAGE WOULD'VE HAPPENED WHILE DRIVING IT. I'VE CON...
Mileage: 110,000
THIS CAR IS AN EV. WATER IN THE BRAKE LIGHT SWITCH, WILL NOT LET THE CAR RECHARGE. WATER AND MUD IN THE 12V POWER CABLE ON THE DRIVERS SIDE OF THE BATTERY PACK HAS CAUSED A 12V POWER CABLE FITTING TO CRACK. BOTH OF THESE PROBLEMS ARE ON THE BOTTOM SIDE OF THE CAR. THESE PROBLEMS WILL NOT LET THE ...
Mileage: 76,086
THIS CAR IS AN EV. WATER IN THE BRAKE LIGHT SWITCH, WILL NOT LET THE CAR RECHARGE. WATER AND MUD IN THE 12V POWER CABLE ON THE DRIVERS SIDE OF THE BATTERY PACK HAS CAUSED A 12V POWER CABLE FITTING TO CRACK. BOTH OF THESE PROBLEMS ARE ON THE BOTTOM SIDE OF THE CAR. THESE PROBLEMS WILL NOT LET THE ...
Mileage: 76,086
RED LIGHT WITH SEAT WITH A RED DOT CAME ON WHILE I WAS DRIVING. I STOPPED THE CAR AND LOOKED UP WHAT THE SYMBOL MEANT. WHEN IT DIDN'T INVOLVE OIL OR WATER, I DROVE IT TO DEALER. THEY PERFORMED 30,000 MILE SERVICE AND WHEN I DROVE IT HOME IT STOPPED.
Mileage: 30,000
RED LIGHT WITH SEAT WITH A RED DOT CAME ON WHILE I WAS DRIVING. I STOPPED THE CAR AND LOOKED UP WHAT THE SYMBOL MEANT. WHEN IT DIDN'T INVOLVE OIL OR WATER, I DROVE IT TO DEALER. THEY PERFORMED 30,000 MILE SERVICE AND WHEN I DROVE IT HOME IT STOPPED.
Mileage: 30,000
RED LIGHT WITH SEAT WITH A RED DOT CAME ON WHILE I WAS DRIVING. I STOPPED THE CAR AND LOOKED UP WHAT THE SYMBOL MEANT. WHEN IT DIDN'T INVOLVE OIL OR WATER, I DROVE IT TO DEALER. THEY PERFORMED 30,000 MILE SERVICE AND WHEN I DROVE IT HOME IT STOPPED.
Mileage: 30,000
LEFT DRIVER SIDE SEAT BELT IS CONNECTED BY A CABLE TO THE CAR BODY. WE DISCOVERED THAT THE CABLE HAD FAILED AND ONLY A COUPLE OF STRANDS WERE HOLDING THE SEAT BELT TO THE CAR. MY WIFE DISCOVERED IT BY ACCIDENT WHEN GETTING OUT OF THE CAR. PHOTOS ATTACHED. MERCEDES CHARGED ME $450 TO REPLACE SE...
Mileage: 30,000
TRANSMISSION GETS STUCK IN PARK AND SOMETIMES SEEMS LIKE IT STRUGGLES TO CHANGE GEARS.
Mileage: 39,000
ON FRIDAY FEBRUARY 16TH WHEN TRYING TO START MY 2013 SMART FORTWO BRABUS, THE LIGHTS ON THE DASHBOARD STARTED FLICKING, SMOKE STARTED TO COME OUT FROM THE AC VENTS, THE CAR CAUGHT ON FIRE AND EXPLODED, FIRE DEPARTMENT DETERMINED TO BE AN ELECTRICAL ISSUE. THE CAR WAS STATIONARY ON A CITY STREET AT T...
Mileage: 15,000
TL* THE CONTACT OWNS A 2013 SMART FOR TWO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. IN ADDITION, THE CONTACT NOTICED WHITE SMOKE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS ALSO TOWED...
Mileage: 33,000
THE "BRAKE MALF" LIGHT WENT ON AS I WAS DRIVING DOWN HILL, COMING HOME FROM WORK. I PULLED TO A SIDE STREET. THE BREAK WOULD WORK IF YOU PRESSED REALLY HARD. I HAD THE CAR TOWED TO THE SMART DEALERSHIP.THE DEALERSHIP INFORMED ME THAT WATER LEAKED FROM UNDERNEATH THE PASSENGER SEAT AND CORRODED THE F...
Mileage: 7,000
TL* THE CONTACT OWNS A 2013 SMART FORTWO. THE CONTACT STATED THAT THE MOTOR HESITATED AND THE ACCELERATOR PEDAL WAS SLOW TO RESPOND AND ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE SPARK PLUGS, BRAKES, AND ROTORS, BUT THE FAILURE CONTINUED. THE CONTACT CONSTANTLY HAD TO CHANGE GE...
Mileage: 11,000
TL* THE CONTACT OWNS A 2013 SMART FORTWO. THE CONTACT STATED THAT THE MOTOR HESITATED AND THE ACCELERATOR PEDAL WAS SLOW TO RESPOND AND ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE SPARK PLUGS, BRAKES, AND ROTORS, BUT THE FAILURE CONTINUED. THE CONTACT CONSTANTLY HAD TO CHANGE GE...
Mileage: 11,000
TL* THE CONTACT OWNS A 2013 SMART FORTWO. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR AND OBSERVED SMOKE. THE FIRE DEPARTMENT DETERMINED THAT THE BATTERY CASING MELTED. THE VEHICLE WAS NOT CHARGING AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE V...
Mileage: 6,000
ONE OF THE TWO V BELT FOR THE ALTERNATOR AND WATER PUMP SNAPPED WHILE DRIVING. LUCKILY I GET TO PULL OVER WHEN THIS HAPPENED. I HEARD THE BELT SNAP WHILE DRIVING AND IT A COMMON PROBLEM FOR SMART CAR. HTTP://WWW.EVILUTION.CO.UK/INFO/MHD_BELT_FAILURE.HTM.
Mileage: 19,900
ENGINE LIGHT FLASHED BRIEFLY AND WENT OFF. WITHIN ONE MILE ENGINE LOST ALL POWER. AS I SLOWED TO A STOP, A LARGE CLOUD OF STEAM ERUPTED. CAR WAS IN SHOP FOR OVER A MONTH AND MOST OF THE ENGINE WAS REPLACED. NO EXPLANATION OF LACK OF WARNING LAMPS. A SECOND TWO WEEK TRIP TO THE DEALER WAS NEEDED TO...
Mileage: 12,000
ENGINE LIGHT FLASHED BRIEFLY AND WENT OFF. WITHIN ONE MILE ENGINE LOST ALL POWER. AS I SLOWED TO A STOP, A LARGE CLOUD OF STEAM ERUPTED. CAR WAS IN SHOP FOR OVER A MONTH AND MOST OF THE ENGINE WAS REPLACED. NO EXPLANATION OF LACK OF WARNING LAMPS. A SECOND TWO WEEK TRIP TO THE DEALER WAS NEEDED TO...
Mileage: 12,000
1ST MONTH OF OWNERSHIP NOTICED WHAT I THOUGHT WAS A PINE NEEDLE ON DRIVERS SIDE OF WINDSHIELD. TRIED TO REMOVE ONLY TO DISCOVER A HAIRLINE CRACK. CALLED DEALERSHIP ONLY TO BE TOLD IT WAS MY RESPONSIBILITY TO REPLACE AS IT WAS 99% A ROCK CRACK. IT'S NOT BEEN INSPECTED BY DEALERSHIP BUT WAS TOLD IT...
Mileage: 800
KUHMO TIRE WENT FLAT AFTER ONLY 13,000 MILES, DEALER RECOMMENDS ALL TIRES BE REPLACED. I DROVE CARS WHEN THEY HAD INNER TUBES AND NEVER HAD TIRES WEAR OUT THIS FAST. *JS
Mileage: 13,000
THE 2013 SMART FORTWO PURE EDITION (BASE MODEL) SEAT BELT RESTRAINT SYSTEM MALFUNCTIONS. WHEN THE DRIVER LEANS FORWARD TO LOOK OUT EITHER SIDE WINDOW TO CHECK FOR ONCOMING TRAFFIC THE SEAT BELT BECOMES LOOSE AND WILL NOT RETRACT INTO THE GUIDE UNLESS IT IS HAND FED. THIS ALSO REMAINS TRUE FOR THE PA...
Mileage: 7,000
THE 2013 SMART FORTWO PURE EDITION (BASE MODEL) SEAT BELT RESTRAINT SYSTEM MALFUNCTIONS. WHEN THE DRIVER LEANS FORWARD TO LOOK OUT EITHER SIDE WINDOW TO CHECK FOR ONCOMING TRAFFIC THE SEAT BELT BECOMES LOOSE AND WILL NOT RETRACT INTO THE GUIDE UNLESS IT IS HAND FED. THIS ALSO REMAINS TRUE FOR THE PA...
Mileage: 7,000
I WAS MAKING A LEFT TURN WHEN. ALL OF A SUDDEN I LOST POWER AND THE CAR SHUT OFF IN THE MIDDLE OF THE INTERSECTION. I HAD TO COAST OVER TO THE RIGHT LANE, STOP AND TURN THE CAR ON IN THE RIGHT LANE. *TR
Mileage: 300
I BOUGHT A KIT TO TOW A SMART CAR WITH MY RV. THERE ARE 2 BRACKETS THAT AFTER INSTALLATION THEY WILL BE ONLY 0.236" AWAY FROM THE FRONT TIRES DURING TURNINGS. I CONSIDER THIS ISTALLATION AS A SERIOUS SAFETY ISSUE DURING NORMAL DRIVING. I DIDN'T INSTALL THIS KIT AND CONTACTED DISTRIBUITOR AND MANUFAC...
IN COMPLIANCE WITH MY 2013 SMART FORTWO VEHICLE OWNER'S MANUAL, I WASHED MY VEHICLE IN AN AUTOMATIC CAR WASH, LOCATED AT A FUEL STATION. UPON THE START OF THE DRYING CYCLE, THE FRONT "HOOD ASSEMBLY" DETACHED FROM THE CAR AND FLEW BACK, STRIKING MY WINDSHIELD. IT WAS CAUSED BY THE FAILURE OF ONE OF T...
Mileage: 2,000
IN COMPLIANCE WITH MY 2013 SMART FORTWO VEHICLE OWNER'S MANUAL, I WASHED MY VEHICLE IN AN AUTOMATIC CAR WASH, LOCATED AT A FUEL STATION. UPON THE START OF THE DRYING CYCLE, THE FRONT "HOOD ASSEMBLY" DETACHED FROM THE CAR AND FLEW BACK, STRIKING MY WINDSHIELD. IT WAS CAUSED BY THE FAILURE OF ONE OF T...
Mileage: 2,000
I WAS ON THE ONRAMP TO A VERY BUSY HIGHWAY GOING ABOUT 50 MPH SO THAT I COULD MERGE INTO TRAFFIC WITHOUT SLOWING TRAFFIC DOWN. ALL OF A SUDDEN I LOST POWER. I WAS ABLE TO COAST INTO THE RIGHT SHOULDER BEFORE THE VEHICLE LOST IT'S MOMENTUM. LUCKILY I DID NOT CAUSE AN ACCIDENT WITH FAST ONCOMING TR...
Mileage: 8,000