Compare to Other Years

Complaints

Showing 20 of 28
Aug 26, 2023 Seat Belts

The cable attaching the seatbelt is frayed and only being held on by a few strands of cable. My research into the problem on forums and the internet has shown that this is an issue on the drivers side seatbelt for Smart Car.

Aug 26, 2023 Seat Belts

The cable attaching the seatbelt is frayed and only being held on by a few strands of cable. My research into the problem on forums and the internet has shown that this is an issue on the drivers side seatbelt for Smart Car.

Jan 16, 2023 Air Bags

The SRS light is on. Technician scanned vehicle and performed guided tests on drivers side seat airbag, found that HE airbag squib is faulty. This is an internal part of the airbag and airbag will need to be replaced.

Jan 16, 2023 Air Bags

The SRS light is on. Technician scanned vehicle and performed guided tests on drivers side seat airbag, found that HE airbag squib is faulty. This is an internal part of the airbag and airbag will need to be replaced.

Dec 13, 2022 Service Brakes

The brake booster malfunctioned while I was driving

Dec 13, 2022 Service Brakes

The brake booster malfunctioned while I was driving

Jun 17, 2022 Seat Belts

Driver’s seatbelt broke at the tensioner as if the cable had been cut with wire cutters. My vehicle has not been involved in a wreck. Under normal driving conditions. Safety issue is if it broke this easily what would’ve happened if I had been involved in an accident? Of course I took the vehi...

Jun 17, 2022 Seat Belts

Driver’s seatbelt broke at the tensioner as if the cable had been cut with wire cutters. My vehicle has not been involved in a wreck. Under normal driving conditions. Safety issue is if it broke this easily what would’ve happened if I had been involved in an accident? Of course I took the vehi...

Mar 26, 2021 Engine Fire 65,000 mi

TL* THE CONTACT OWNS A 2014 SMART FORTWO. THE CONTACT WAS DRIVING AT 60 MPH, WHEN THE VEHICLE LOST POWER AND THE CONTACT NOTICED WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE TOW TRUCK DRIVER INFORMED THE CONTACT THAT THE RADIATOR HAD BURST...

Mar 26, 2021 Engine Fire 65,000 mi

TL* THE CONTACT OWNS A 2014 SMART FORTWO. THE CONTACT WAS DRIVING AT 60 MPH, WHEN THE VEHICLE LOST POWER AND THE CONTACT NOTICED WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE TOW TRUCK DRIVER INFORMED THE CONTACT THAT THE RADIATOR HAD BURST...

Dec 11, 2019 Engine 26,666 mi

TL* THE CONTACT OWNS A 2014 SMART FORTWO. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED AN OIL LEAK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EURO MOTORCARS GERMANTOWN (LOCATED AT 19750 GERMANTOWN RD, GERMANTOWN, MD 20874, (301) 601-5500) WHERE IT WAS DIAGNOSED ...

Dec 11, 2019 Engine 26,666 mi

TL* THE CONTACT OWNS A 2014 SMART FORTWO. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED AN OIL LEAK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EURO MOTORCARS GERMANTOWN (LOCATED AT 19750 GERMANTOWN RD, GERMANTOWN, MD 20874, (301) 601-5500) WHERE IT WAS DIAGNOSED ...

Jul 23, 2019 Power Train 30,000 mi

LOUD CLANKING NOISE WHILE DRIVING. WAS DIAGNOSED AS FAULTY CONDENSER FAN AND LOSE BOLTS/SCREWS WHICH HOLD IT IN PLACE. MERCEDES-BENZ DEALERSHIP WHERE IT WAS PURCHASED SAID WILL COST $1,700-$1,800 TO FIX! INTERNET RESEARCH REVEALED TO ME THIS IS A COMMON DEFECT/PROBLEM. I PAID ALMOST $7,000 FOR MY SM...

Jul 23, 2019 Suspension 30,000 mi

LOUD CLANKING NOISE WHILE DRIVING. WAS DIAGNOSED AS FAULTY CONDENSER FAN AND LOSE BOLTS/SCREWS WHICH HOLD IT IN PLACE. MERCEDES-BENZ DEALERSHIP WHERE IT WAS PURCHASED SAID WILL COST $1,700-$1,800 TO FIX! INTERNET RESEARCH REVEALED TO ME THIS IS A COMMON DEFECT/PROBLEM. I PAID ALMOST $7,000 FOR MY SM...

Jul 23, 2019 Power Train 30,000 mi

LOUD CLANKING NOISE WHILE DRIVING. WAS DIAGNOSED AS FAULTY CONDENSER FAN AND LOSE BOLTS/SCREWS WHICH HOLD IT IN PLACE. MERCEDES-BENZ DEALERSHIP WHERE IT WAS PURCHASED SAID WILL COST $1,700-$1,800 TO FIX! INTERNET RESEARCH REVEALED TO ME THIS IS A COMMON DEFECT/PROBLEM. I PAID ALMOST $7,000 FOR MY SM...

Jul 23, 2019 Suspension 30,000 mi

LOUD CLANKING NOISE WHILE DRIVING. WAS DIAGNOSED AS FAULTY CONDENSER FAN AND LOSE BOLTS/SCREWS WHICH HOLD IT IN PLACE. MERCEDES-BENZ DEALERSHIP WHERE IT WAS PURCHASED SAID WILL COST $1,700-$1,800 TO FIX! INTERNET RESEARCH REVEALED TO ME THIS IS A COMMON DEFECT/PROBLEM. I PAID ALMOST $7,000 FOR MY SM...

Jul 7, 2016 Electrical System 6,157 mi

TL* THE CONTACT OWNS A 2014 SMART FORTWO. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICL...

Jul 7, 2016 Electrical System 6,157 mi

TL* THE CONTACT OWNS A 2014 SMART FORTWO. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICL...

Jun 6, 2015 Seat Belts 2,500 mi

THE SHOULDER PORTION OF MY SEAT BELT RIDES ON MY NECK. WHAT IS THE REMEDY FOR THIS SAFETY PROBLEM? REF COMPLAINT #10722112 28MAY15.

Jun 6, 2015 Seat Belts 2,500 mi

THE SHOULDER PORTION OF MY SEAT BELT RIDES ON MY NECK. WHAT IS THE REMEDY FOR THIS SAFETY PROBLEM? REF COMPLAINT #10722112 28MAY15.

May 29, 2015 Seat Belts 2,600 mi

MY SEAT BELT SHOULDER STRAP RIDES ON MY NECK.

May 29, 2015 Seat Belts 2,600 mi

MY SEAT BELT SHOULDER STRAP RIDES ON MY NECK.

Jan 30, 2015 Engine 1,000 mi

TL*THE CONTACT OWNS A 2014 SMART FORTWO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE KEY WOULD MOVE FROM THE RUN POSITION CAUSING THE VEHICLE TO STALL. THE CONTACT ALSO STATED THAT THE BRAKE AND THE ACCELERATOR PEDALS WERE EXTREMELY CLOSE TO ONE ANOTHER. THE CONTACT STATED MENTIONED...

Jan 30, 2015 Engine 1,000 mi

TL*THE CONTACT OWNS A 2014 SMART FORTWO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE KEY WOULD MOVE FROM THE RUN POSITION CAUSING THE VEHICLE TO STALL. THE CONTACT ALSO STATED THAT THE BRAKE AND THE ACCELERATOR PEDALS WERE EXTREMELY CLOSE TO ONE ANOTHER. THE CONTACT STATED MENTIONED...

Aug 25, 2014 Wheels 6,200 mi

LOCAL STREET. RAN OVER A ~4 INCH BOLT IN ROADWAY. PUNCTURED TIRE, BUT THEN THE BOLT KNOCKED 4 HOLES IN THE WHEEL (RIM). I DO NOT CONSIDER A BOLT IN THE ROADWAY TO BE AN UNUSUAL HAZARD. I DO NOT BELIEVE THAT THE WHEEL - TIRE COMBINATION IS SUITABLE FOR USE ON PUBLIC ROADS. I BELIEVE THAT THE WHEEL - ...

Aug 25, 2014 Wheels 6,200 mi

LOCAL STREET. RAN OVER A ~4 INCH BOLT IN ROADWAY. PUNCTURED TIRE, BUT THEN THE BOLT KNOCKED 4 HOLES IN THE WHEEL (RIM). I DO NOT CONSIDER A BOLT IN THE ROADWAY TO BE AN UNUSUAL HAZARD. I DO NOT BELIEVE THAT THE WHEEL - TIRE COMBINATION IS SUITABLE FOR USE ON PUBLIC ROADS. I BELIEVE THAT THE WHEEL - ...

May 15, 2014 Engine 232 mi

WHILE DRIVING AT A STEADY SPEED OF 40MPH, THE VEHICLE SUDDENLY LOST POWER. YOU COULD HEAR THAT THE CYLINDERS AND PISTONS STOPPED WORKING. THE VEHICLE HAD 2 GALLONS OF GAS. WE PUT IN 2 MORE GALLONS AT THE ADJACENT GAS STATION AND LIMPED HOME AT 30MPH. THE DEALERSHIP PICKED UP THE VEHICLE AT OUR H...

May 15, 2014 Engine 232 mi

WHILE DRIVING AT A STEADY SPEED OF 40MPH, THE VEHICLE SUDDENLY LOST POWER. YOU COULD HEAR THAT THE CYLINDERS AND PISTONS STOPPED WORKING. THE VEHICLE HAD 2 GALLONS OF GAS. WE PUT IN 2 MORE GALLONS AT THE ADJACENT GAS STATION AND LIMPED HOME AT 30MPH. THE DEALERSHIP PICKED UP THE VEHICLE AT OUR H...