2019 SUBARU ASCENT Electrical System Problems

The battery is draining so quick that the car doesnt start at all. The battery drained completely in 3 days and it’s happening more often.

I have a 2019 Subaru Ascent Limited model with 96,xxx miles as of January 2025. In 2023, there was a safety recall for the PTC heater ground bolt sent first class mail for multiple year Ascent models. This recall was completed by local subaru dealership on 3/27/2023 stating "WRL 22 completed. Removed ground bolts and cleaned threads. Found no signs of heat damage. Removed and replaced bolts." Move forward to Saturday, [XXX]. I remote started vehicle from inside the house while on vacation in Bristol Tennesee. Car was running for roughly 5 minutes, when fire alarms inside the house starting going off. Seemed odd considering nothing was going on inside. Walked inside to see large amounts of white smoke coming from the windows of the Ascent. I was able to jump into the car and turn the engine off. I opened all 4 doors to let the car air out. I checked the engine, nothing seemed off. I then turned my attention to the air cabin filter, everything seemed normal as well. After the engine cooled and aired out, there is smoke damage to the vehicle. I was able to transport the car safely to Wallace Subaru which was less than 0.25 mile from our airbnb. I was quickly notified by the service technician that the car is not safe to drive until it was fixed. After further investigation, it was found that the PTC ground bolt has failed again, and this time melting the wiring harness and bolt around it. This was right next to the carpet and put my life as well as my wife, who is [XXX] and my [XXX] daughter. Thankfully we weren't in the vehicle when this occurred. There was no warning. No check engine light, nothing. No other issues leading into the incident. Car is still parked in Bristol TN at the dealership and I am 5 hours away in Lexington KY. Subaru has been uncooperative with this situation and is avoiding talking to me or making this situation better. I literally have no answers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STARTED THE VEHICLE TO DRIVE 30 MILES FOR AN APPOINTMENT. WHILE DRIVING, ALL OF THE INTRUMENT CLUSTER LIGHTS ILLUMINATED. THE EYE SIGHT TURNED OFF, CRUISE CONTROL NO LONGER WORKED, PARKING BRAKE LIGHT WAS ILLUMINATED, ABS LIGHT WAS ILLUMINATED. TPMS LIGHT WAS ILLUMINATED. THIS HAS OCCURED 2 TIMES BEFORE. THE FIX FOR THE PREVIOUS ISSUES WAS TO CLEAN THE BATTERY TERMINALS.

We have had to replace battery twice and had to have auto club give us a jump start multiple times. We drive this vehicle once or twice a month, but something is causing battery to run down way to fast. Manufacturer claims we need to drive more often. I have always had one car, that burned to much fuel, and was used as an occasional vehicle, but never had this type of problem. Something needs to be provided so that battery does not leak power when it is a low use car. I don’t want the internal lights to turn on when I walk by, or for it to access the internet. I believe that this leaves us vulnerable to non-availability at a critical time. We are planning a multi-week trip and have no idea if car will start when we return. Nor is their a way to disconnect unneeded activity that is draining battery.

Over the course of 5 years, a lot has been mechanically wrong with our vehicle. Each service appointment yielded a 'cannot duplicate' response. Recently, my car has been in the service department a few times. My car had recall work performed on a ground bolt, and my husband advised them that the car had a 'rich fuel' smell when starting with the hood open. I've complained since 2021 of a smell when pulling up the mountain. The smell is what I described as a perm solution smell. Each time, the response was 'cannot duplicate.' In February, I took the car in to have the exhaust inspected because it was getting louder each passing day. I was advised that the entire exhaust needed to be replaced, and I would be responsible for costs. I brought my car home, unrepaired, and called Subaru of America to file a claim through them. I had repeatedly expressed concerns, and nothing was done, yet I'm expected to foot the bill now. Since February 12th, I have been back and forth with Subaru and just made the appointment to get the exhaust work completed, with a small contribution from Subaru. However, this past Saturday, [XXX] my vehicle caught on fire while driving. I am fine, but my vehicle has now been deemed a total loss. As I was descending the mountain, I smelled the same 'perm solution' smell, and shortly after, there was smoke coming from under the hood. The smoke entered the cabin as I pulled off the road. Upon exiting the vehicle, flames and smoke were visible from the hood. I grabbed my purse and ran, called 911, and watched my vehicle engulfed in flames. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car battery died in store parking lot. Low mileage (24,000). I do lots of short trips and this is a reported problem for 2019 Subaru Ascents. I had to wait 2 hours for someone to bring a charger to drive to auto parts store fire replacement battery.

Battery keeps dying.

Rear lift gate drains battery to the point where the vehicle won't start. The tailgate will beep three times, but will not open. Within 24 hours, the battery is insufficient to start it. You have to do a manual override to open the lift gate. The battery, starter and alternator were all tested and had no issues. I have to keep a jump pack in the car as the issue has become more frequent. The local Subaru dealership in Mequon, WI said they would replace the battery, but won't replace the module identified in a technical service bulletin for no charge: https://static.nhtsa.gov/odi/tsbs/2019/MC-10163522-0001.pdf This seems to be a very common problem with the MY19 Ascents.

The radio started turning on and off repeatedly and does not work. The back door will not open using any of the buttons.

Arrived at my car after traveling for the weekend, and arrived to my car to find out the battery was dead. Nothing on, lights were in Auto like normal. The last thing I did after getting out of my SUV was grabbed my suitcase from the trunk. I think it must not of latched correctly and it drained the battery. There is supposed to be a light delay to preserve the battery but it did not work in this case. I still can't open the trunk. This happened once before while camping with our dogs we left the tailgate up to unpack and pack the SUV. We loaded the dogs up to leave the campsite. When we went to start the SUV the battery was dead. Seems leaving the tailgate open drains the battery. The problem is even after we got our car jumped and the car was operating okay, we could not open the tailgate. It just makes a beeping sound like it wants to release but will not open. The manual handle should allow anyone to open the gate even if there is a electrical disturbance. This is a safety issue related to not being able to get our dogs out of the cargo compartment. Our dogs are over 100 lbs and their travel crates are large and need to be opened from the rear of the vehicle.

Car has been not able to roll up driver side window for a year randomly. Suddenly 3 years old and battery is draining and RAB and Eyesight and engine light on. Took in and saying can’t replicate window after they DID replicate it 3 months ago and did not solve issue. Did battery parasitic draw and numerous parts of car are draining battery. Cannot find source.

Car system drains battery for no reason. Opening a trunk or door for a 5-10min to load or unload vehicle is enough to drain a new full battery. This can leave people stranded in parks and remote areas. We have had the battery checked and verified it is good. This problem has happened multiple times on our Ascent.

Battery drains and goes dead at least once a month. Battery was replaced by dealer and still having battery drain issues.

I parked my Ascent rear facing inside of my garage to unload my groceries. When i opened my hatch at the front button, the hatch only opened halfway. The hatch would not close with the push of the button and had to be closed manually. Once I returned to my Ascent to go somewhere, the hatch sensor beeped repeatedly, while driving, until coming to a complete stop. Once driving continued, the sensor continued beeping. This occurred with two straight vehicle drives. The entire course of the drive. I parked the Ascent in my garage and returned to the car the next morning and the Ascent would not start. AAA came to do a jumpstart with no remedy. We replaced the battery with a new, borrowed battery and the car started immediately with no beeping. We charged the old battery and replaced the new battery and the Ascent had no other issues, including easy startup and no beeping. There were no warning lights for any of the issues including the hatch or the battery.

Battery went dead after leaving tailgate open for 1hr

My vehicle won’t stay charged. We replaced the battery and still every single time I go out to start it it’s completely dead and I have to get it jumped.

The contact owns a 2019 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 22V907000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Subaru Ascent. The contact stated that she became aware that the VIN was included in a recall. The VIN tool confirmed that the VIN was included in NHTSA Campaign Number: 22V907000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not notified of the issue. The manufacturer was notified of the issue and the contact was informed that she would be notified within 24 hours. The contact had not experienced a failure. Parts distribution disconnect.

Battery dead, once 6 months ago when rear gate opened and closed several times before staying open for a few hours before neighbor asked if I knew it was open. Battery dead after driving to 2 stops on 10/24/22 then dead again in airport parking on 10/28/22 when returning from trip. Took into dealership 10/29/22 and problem confirmed although not sure if it is the battery or charging the battery. No warning lamps. Have to wait by myself until I can get a jump start. Don’t know when or where it might not start, puts my safety at risk by not knowing where or at what time of day or night I might be stranded.

Battery drains fully from unknown reason. This has happened at least 3 times since purchasing the vehicle, brand new, in 2019. I have had to call roadside assistance within the first year and have purchased a 2 other new batteries. There were no light or other electrical items on which would have drained the battery. It’s starts slow where I need to jump start the vehicle about 5 times before the battery is completely dead. It puts me and my family at risk of being in an isolated or unsafe place when the battery dies and need to wait for roadside service. To my recollection there were no safety checks completed for this issue. I do have a scheduled appointment at a Subaru dealer on 10/27/22 where I will ask them to look at this. There were no warning signs or indications prior to the battery draining.

Vehicle has experienced total loss of power while driving under normal circumstances. This has occurred in a drive-thru, at 45 and 50mph, and also twice during 70mph highway driving. The entire vehicle shuts down and multiple dash board lights illuminate at the time of power loss. I first documented this on 4/7/22 and it randomly occurs every month, once it even happened twice in the same day. I had called the dealership (where I purchased the vehicle and have it serviced) multiple times throughout the spring and summer awaiting parts for the TCM recall with the assumption that this could be the issue. However , my vehicle passed the recall and even after the new TCM was placed on 8/19, I again had the same event on 10/1. Vehicle was taken in on 10/6 for diagnostics on this issue again and nothing found. I do not feel like the dealership has been accurately documenting my issues so I will need to be more persistent in getting someone to address the problem as this could be a serious safety issue.

2019 Subaru Ascent experience battery drain. Was able to start after jump and had 13 volts when returned home. Next morning it did start, barely, but was down to just above 12 volts. Appears to be the electrical system drain.

Subaru ascent issues with electrical system and battery. Engine cranks longer than it should before starting- anywhere from 5 to 25 seconds. Battery dead multiple times. Have taken to Subaru multiple times, they replaced the batter once but have ignored repeated requests to fix the issue of parasitic battery drain from faulty electrical system.

The contact owns a 2019 Subaru Ascent. The contact stated that the battery would be drained overnight and the vehicle had to be jumpstarted. The failure was intermittent at first but had since become constant. The contact stated that when the vehicle was first purchased, the dealer installed a new battery. The contact stated the battery level warning light was illuminated whenever the battery was drained. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.

Mileage: 30,000

Electrical (dead battery) issues. On 4 or 5 different days during the last 3 years, I have attempted to start my car and found the battery completely drained. In March of 2022, I replaced the battery at my own expense ($235.30). I assumed this would surely cure the problem. However, another dead battery on 8-18-22. I learned (at that time) there are numerous 2019 Subaru Ascent owners with similar problems.

My battery continues to drain prematurely. It’s been replaced twice within the year, and I just took it in for a 3rd time and the Subaru service department cannot diagnose the problem claiming my batteries were bad. There has to be an electrical problem. I’ve never owned a car with this issue and it’s less than 3 years old. It’s left me stranded with my children.

Electrical system repeatedly malfunctions. Intermittent starting and shut-off issues, rear hatch will not properly operate, per dealer the radio was replaced, and periodic unexplained battery drain issues resulting in replacement of battery. Dash warnings are displayed for no apparent reason. When radio was replaced there were still issues and dealer said it "would take a few days for the issues to resolve." Even after battery and radio replacement periodic shutting off car and restarting is necessary for volume control and station change. Safety could be an issue if car will not start, or shut off as related in a timeline attachment. Dealer is unable to reproduce periodic/intermittent issues.

Parked car in garage last night. All working properly. Attempted to start car in morning: tailgate open and no electrical activity Car battery dead

I am experiencing battery drain. I have replaced the battery and had the starter and alternator checked. Everything is fine, but the battery continues to drain inappropriately. Yes, the battery and electrical system are available for inspectioon. My son and I have been left stranded on multiple occasions, risking our safety. The vehicle was inspected and the problem confirmed by an independent service center, B & G Automotive, Eugene, OR. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others? There were not any warning lamps, messages or other symptoms of the problem prior to the failure.

What component or system failed or malfunctioned, and is it available for inspection upon request? Battery was drained completely when rear hatch is opened for the short period of time to unload stuffs from the car. Similar situation happened when the car was about a year old. When rear hatch was opened for less than an hour to sit at rear part of the car and watch an event, battery was completely drained and we had to call road side service to restart the car. My car is available for inspection. How was your safety or the safety of others put at risk? Both of my cases did not caused safety issue. But it will be a serious safety issue if it happens at a remote location where there is no other car or cell phone signal to call for help. Our family do travel to remote location where there is no cell phone signal. Has the problem been reproduced or confirmed by a dealer or independent service center? I am very sure that problem can be reproduce by simply opening rear hatch for a while. When I took car to the dealer, the representative was aware of the issue but was not willing to provide free service to fix the issue because basic warranty was expired. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. It first happened when the car was about a year old (12,000 miles).

The contact owns a 2019 Subaru Ascent. The contact stated that the battery was completely drained and the vehicle could not be started. There was no warning light illuminated. The contact had taken the vehicle to the dealer who diagnosed the vehicle and determined that the battery had drained and that the battery needed to be replaced. The vehicle was repaired however, the failure reoccurred. The failure recurred three times. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.

Mileage: 30,000

My car battery went dead and I was unable to start the car. I was camping and fortunately the ranger had a battery jump box. There was nothing wrong with the battery. When I returned I asked the dealer about it and was told these new cars have so many things that need battery power and we must have opened the doors too many times. On 12/27/2021, I decided to purchase a new battery plus the portable jump box because I frequently hike and camp in places far from phone signal and didn't want this happening again. Next camping trip it happened twice. We made sure to keep the doors shut to keep interior lights off and turned the light off when the rear gate was open. The jump box was a life saver as again we needed to jump the car. Then next day as the car sat with all the doors closed, I started hearing beeping sounds almost like an SOS. Lights flashed. The car beeped more and more. We tried starting it to no avail. Luckily, we were able to charge the jump box and successfully start the engine again. This vehicle was made for an active outdoor life style. It is a safety factor to not be able to start your car.

The day I bought the car new I left the tailgate open all night the next day the battery was dead. This should not have happened to a brand new car. The next incident occurred this year on 3/18. I was sitting in the car waiting for my husband. I was there for about an hour. I was listening to the radio and talking on the phone. When I tried to start the car the battery was dead. The AAA person said the original battery was a piece of s**t. He recommended replacing it which I did.

Spent 5 hours at a tailgate/beach event with the rear lift gate open. I made sure that interior lights were off to avoid draining the battery with the lift gate open. When we were ready to leave, the car battery was dead. We were panicked because we have a 5mo old and had to track down another driver to borrow jumper cables. Once home, we discovered that the lift gate will always draw power from the battery unless you trick the hatch lock with an off-market device or carabiner clip.

2019 Subaru Ascent with a battery draining for no known reason. Found the lift gate open one evening in the garage when I had not driven the car recently, though had been in the garage and not noticed the issue. Replaced the battery and it was dead within a week. Spoke with a Subaru dealership who denies knowing anything about this issue and stated the diagnostic could take 10-20 hours at over $100.00/hr in certain cases. Really!!!

The Subaru Ascent I purchased in January 2019 failed to start on November 13th, 2021., with about 17100 miles! I contacted the dealer who asked me to Subaru roadside assistance to have the vehicle towed to the dealer. The dealer diagnosed the problem as a dead battery and replaced the battery. I had used the rear power liftgate the previous night to remove groceries. The premature failure of the Subaru Ascent battery represents a serious risk of leaving owners stranded away from home.

The vehicle keeps discharging my battery after multiple short trips. I have reported to dealer, they said it was a faulty tailgate sensor but after the repair, it still happens, with increased frequency over time.

My battery drains rapidly on many occasions, and as you can assume it is never a fun time being stranded. When you own a car this expensive, you expect it to work. We have replaced the battery twice already in our 2019. The car completely shuts down with the drained battery and leaves you stranded and begging for a battery jump. With two kids and being a women this leaves me vulnerable to many dangers. I would say including the time Subaru replaced the battery and the time my husband replaced it, we have lost total power due to this failure a dozen times or more. If I’m loading feed bags or recycling and the trunk is open for more then 30 minutes ,without the car being turned on burning fuel and releasing carbon dioxide into my face, the car will die. I am aware of it’s sensitive battery and try to avoid these situations, BUT it happened again on vacation this weekend prompting me to be quite angry with the car. It is a definite issue with the Subaru its-self and not an error on its humans part. The car battery drains completely because of wiring issues. The defect has cost me over $500 plus hours of stress and anxiety. I’d like to join the class action law suit against Subaru. After reading that they, Subaru corporation, claim no responsibility.

The battery drains prematurely. I have been stranded waiting for 3 + hours for roadside assistance due to dead batter 3 times in December 2021. The dealer told me that due to the number of computers in the 2019 Subaru Acsent that it had to be driven at least twice a week to avoid this problem. The dealer had to replace the battery under the warranty because it burned up when they tried to charge it. touring sub

Rear lift-gate (power tailgate hatch) emits an audible constant tone, and will not open. The car can be in park, off, or driving and will not stop the audible tone and the lift gate remains locked closed. You can not unlock the lift-gate by using the door mounted unlock, the rear lift-gate button or by key fob. No matter what the lift-gate will remain in a locked and fixed state. The only (temporary) fix is to manually disconnect the battery terminals and "reset" the car. No warning lights are displayed, dealership is unable to "find" a trouble code or fix. This is an ongoing problem, occurring with intermittent frequency. This is certainly a safety issue, as a rear occupant can be trapped in case of an emergency.

Recently have had issues with the battery. I've had to jump the car 4 times in the last month. The car was purchased in August 2021. I believe the electrical system is draining the battery.

Sunday, car wouldn’t start. Even though lights and display came on, engine wouldn’t turn over until I got a jump. After car started, center console went black and all infotainment, Bluetooth and rear view camera ceased to work. Drove hour and a half on highway. Monday morning, battery completely dead. Had to jump again. Now, center screen working, but seems to be battery issue. We had similar car starting problems before and replaced battery less than a year ago February 2021!!!

The contact owns a 2019 Subaru Ascent. The contact stated that while driving at various speeds, the vehicle would hesitate and shudder upon depression of the accelerator pedal without warning. The contact stated that the vehicle would resume normal operation soon after failure. The contact called a dealer and an appointment was made to have the vehicle inspected. The manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced. The failure mileage was approximately 53,000.

Mileage: 53,000

Left tailgate open for ~5 hours and the parasitic draw of that action left our battery dead. We were stranded in the middle of nowhere and had to get the battery jumped. After getting jumped... our electronics, especially the safety systems were no longer operable.

I have reported to dealership in Edinburg Tx that the head lights dem at night. Dealership claims is normal for lights to dem. Now, the battery is dead. It won’t start. On 11-19 I arrived from Disney at the Airport only to experience that my 2029 Ascent didn’t start. I called road side assistance it it would take about an hour to come jumó start me. I went with a helper to get some cables and started my vehicle. I called the dealer and I was told to bring the Ascent until December 1. That’s the date that dealer could check my vehicle. I’m home and the and I can’t get an answer if my batter has warranty. I’ll keep calling. Bad service from dealership to Roadside service.

I have a 2019 Subaru Ascent and my battery has died 3 times now. The first time was on May 2019 and the car would not start. I had to get it jump started by AAA and drove to the dealer where they ended up replacing the battery. The liftgate had somehow been triggered while in my garage and did not fully close and drained the battery. At the time it was suspected I had accidentally hit the FOB to trigger the liftgate to open but that never happened before and has ever happened since. Then in April 2020 car wouldn't start again. Car was jumped by AAA but when I attempted to drive to dealership it died again and had to get a tow truck to bring car to dealer. Battery was tested but not replaced. Dealer said I was not driving car enough (not driving at all during the pandemic) and needed to get a battery maintainer for battery which I did. I used battery maintainer when I was not driving the car regularly and car was fine until Oct 14, 2021. We had been driving car regularly for month so we were not using the battery maintainer as we thought the battery would be charged through the regular driving. But on Oct 14 the car would not start and when I tried to start it, all the dashboard and exterior lights were flashing. Plugged in the maintainer and after several hours the liftgate started beeping and then the front of the car started beeping. I had car towed to dealer and they replace battery again and also changed the power liftgate module to stop the drain on battery if door is open for more than 20 minutes.

Battery drains and vehicle inoperable. First time had to have towed to dealer- Adventure Subaru- who said problem not identified. Happens repeatedly. Left stranded .

I chose electrical problem above, however to be specific, the issue is with the battery life. I’ve read numerous complaints online of other customers of Subaru outback and Ascent, and they are reporting the same issues that I am having. Premature battery drain. I am not misusing the car at all. This is happening with normal usage of the car. I have been left stranded in several places because of this issue. It’s gotten to the point where I had to purchase an electric charger to carry around with me. The last battery that was purchased for the car last year is now completely dead. It is ridiculous to have this amount a batteries replaced in such a short period on a newer model car. My car is only three years old. This is the third battery that I am replacing. I cannot count the number of times happen to me. So the date below will be the most current date when the battery died. The worst part is, Subaru knows about the issues, but they just keep giving me excuses for why it’s dying. Furthermore, they keep replacing it with the same type of battery. It’s not just me. These complaints are numerous throughout the Subaru ascent owners that I read online.

Battery recurrently dies

3 times in past 6 weeks car battery was found dead. Recharged 3 times with wall charger. Replaced battery today after 3rd time of being dead.

The battery is draining. This has happened multiple times. Most recently, the battery died when the car was not used for a 6 day period while I was out of town.

Have had to jump my battery start using a portable power supply at least 4 times. Various reasons, such as leaving the back hatch open for extended periods, leaving the accessories on for a little over 15 minutes etc. At times it appears to struggle to start as though the battery has not fully charged. These incidents has been happening shortly after the vehicle was purchased. They are happening less to date because I'm aware that i cant use ANY accessory for an extended period because of the risk of a dead battery.

Battery keeps dying.

We believe the battery is being drained by the CAN system because it is only 2 years old and is already completely dead leaving my vehicle inoperable and creating a potentially dangerous situation

In March of 2020, I took the car into the dealership due to the multiple times I had to charge the car, their answer was I wasn’t driving the car enough. They charged the battery and told me I needed to drive the car at least 20 minutes every couple of days at 50mph+ in order to keep the battery charged. In August of 2020 I had just loaded up the car to go on a vacation and when I went to leave the house the car would not start. After charging the battery for 30 minutes in the garage it then started. Fast forward to June of 2021, I have had to charge the battery 4 more times in order for it to start. The last time was when we were leaving a campground in May, 2021, and the car wouldn’t start due to the battery. Fortunately the campground had a charger and got us back on the road.

On numerous occasions (probably 12-18 times) over the last 18 months our new Ascent will not start because of a dead battery. I have discussed this numerous times with the dealer, they have even performed tests on it but claim that it passes all tests so there is nothing they can do. No doors are being left open or lights on, yet every few weeks this problem occurs. My wife cannot take the car to the store without worrying about it not starting properly and having to get a jump from someone.

We have had two batteries die since purchasing the car new in 2018. I saw an article about electric system failure in the ascent and it said to file a complaint.

THE SUBARU ASCENT WILL RUN DOWN ITS BATTERY REQUIRING A JUMP START APPROXIMATELY ONCE EVERY SIX MONTHS. WHILE LONG ROAD-TRIPS CAN TOP OFF THE CHARGE, THIS PERPETUAL DRAIN ON THE BATTERY IS SHORTENING ITS LIFE EXPECTANCY.

Mileage: 9,753

THE BATTERY IN MY 2019 SUBARU ASCENT DIED TWICE WHILE PARKED IN MY GARAGE AND WE HAD TO CALL AAA TO JUMP START THE CAR. AFTER THE SECOND TIME I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE BATTERY. THE TECHNICIAN TOLD ME TO LOCK THE CAR EVEN WHEN IT’S IN THE GARAGE SO THAT THE SECURITY SYSTEM WOULD STOP EXCESSIVE BATTERY USE. I’VE READ THAT OTHER SUBARU OWNERS HAVE THE SAME PROBLEM AND THAT THERE SEEMS TO BE AN ISSUE WITH THE ELECTRICAL SYSTEM. THIS ISSUE OCCURRED APPROXIMATELY 2 YEARS AFTER I PURCHASED THE VEHICLE. IF THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM I EXPECT I WILL CONTINUE TO HAVE ISSUES WITH THE BATTERY AND NEXT TIME THE VEHICLE MAY BE OUT OF WARRANTY AND I WILL BE REQUIRED TO PAY FOR THE REPAIR MYSELF.

I BOUGHT MY 2019 ASCENT BRAND NEW IN SUMMER OF 2018. I WAS DRIVING YESTERDAY AND HAD MY 3 YR OLD SON WITH ME. WE STOPPED TO GET ICE CREAM AND SAT IN CAR TO EAT IT. I TURNED CAR ON ENOUGH TO PUT WINDOWS DOWN (NO MORE THAN 3-4 MINUTES AT MOST) AND TURNED OFF. WHEN I WENT TO START CAR WHEN FINISHED ICE CREAM ABOUT 10 MIN LATER MY CAR WOULDN'T START AND COMPLETELY LOCKED UP. COULDN'T EVEN PUT IN NEUTRAL OR TURN THE WHEEL. I CALLED AAA AND THE CAME AND TOLD MY MY BATTERY HEALTH WAS ONLY 30% AND HAD A ZERO CHARGE. HE CHANGED THE BATTERY FOR ME AND WE WERE ON OUR WAY BUT WE WERE LUCKY TO BE IN AN AREA WITH HELP. NOT ALWAYS THE CASE FOR PHONE RECEPTION IN SOME AREAS. THIS CAR IS NOT EVEN 3 YRS OLD. HAD IT BEEN SUMMER IT COULD HAVE GOTTEN EXTREMELY HOT AND VERY DANGEROUS FOR MY SELF AND MY SON. IT SHOULDN'T HAVE HAPPENED ESPECIALLY SINCE WE DID NOTHING OUT OF THE ORDINARY. I HAVE MUCH LESS THAN 30,000 MILES ON THE VEHICLE AND IT IS WELL TAKEN CARE OF WITH REGULAR MAINTENANCE AND KEPT IN AN ATTACHED GARAGE.

Mileage: 27,000

MY CAR STARTED TO HAVE BATTERY ISSUES EITHER LAST YEAR OR EARLY THIS YEAR. THE BATTERY ISSUES ARE GETTING WORSE. AT THE VERY BEGINNING, THE BATTERY DIED AFTER A COUPLE OF DAYS NOT DRIVING; WHICH WAS SHOCKING BECAUSE IT IS A FAIRLY NEW CAR. TODAY THE BATTERY DIED JUST OVERNIGHT; I WAS DRIVING TO WORK YESTERDAY AND WE WERE ABOUT TO DRIVE TO HERSHEY PARK TODAY:( THERE ALREADY HAVE BEEN SEVERAL TIMES OF ROADSIDE SERVICE FOR THE JUMP START WHEN THE MILLAGE WAS LESS THAN 20000. I WAS TOLD BY THE DEALER THAT THE BATTERY DRAINS DUE TO THE ELECTRONIC DESIGN. HE SUGGESTED I DRIVE THE CAR EVERYDAY JUST TO CHARGE THE BATTERY. REALLY!?

Mileage: 21,000

BATTERY DRAINED OVERNIGHT WITH NO LIGHTS OR ACCESSORIES ON. THIS IS THE FORTH TIME THIS ISSUE HAS OCCURRED.

Mileage: 40,000

THE BATTERY IN OUR CAR WAS DEAD AFTER ACCIDENTALLY LEAVING THE TAILGATE DOOR OPEN FOR ABOUT 3 HOURS. WE DIDN'T THINK THAT WAS ENOUGH TO DO IT BUT JUM STARTED IT AND IT WAS OK FOR A DAY BUT THEN WOULDN'T START REGULARLY WITHOUT LEAVING ANY DOORS OPEN. WE TOOK IT INTO SUBARU AND ULTIMATELY HAD THE BATTER CHANGED EVEN THOUGH THEY TOLD US IT WASN'T THE BATTERY. THE BATTERY WAS DEAD AGAIN TODAY WHEN WE WENT TO USE IT. WE MAYBE LEFT THE TAILGATE OPEN FOR 30 MINUTES A FEW DAYS AGO UNLOADING GROCERIES. THAT SEEMS A LITTLE EXTREME. THE VEHICLE WAS STATIONARY IN OUR DRIVEWAY BUT IT HAPPENED AT A PARKING GARAGE BEFORE TOO LEAVING ME TO NEED TO GET A RIDE.

Mileage: 11,800

CAME OUT TO THE CAR AND FOUND A COMPLETELY DEAD BATTERY AFTER IT HAVING NO WARNING OF A LOW BATTERY. CAR WAS DRIVEN YESTERDAY.

REPEATED (MANY TIMES) FAILURE OF BATTERY. STATIONERY. POTENTIAL FOR BEING LEFT WITHOUT TRANSPORTATION IN AN ISOLATED AREA.

I ALREADY REPLACED THE BATTERY IN LESS THAN 2 YEARS AND LESS THAN 25000 MILES.I HAVE NOTICED THAT THE BATTERY LEVEL IS LESS THAN 12V WHEN I DON'T USE THE CAR FOR AROUND 5 DAYS. TO PREVENT THE BATTERY DRAIN I'VE BEEN CHARGING IT EVERY WEEK OR LESS. I HAVE ALSO AVOIDED USING THE TRUNK BECAUSE IT SEEMS TO DRAIN THE BATTERY FASTER. PARKING THE CAR FOR A DAY AND USING THE TRUNK SEVERAL TIMES DOES BRING THE BATTERY LEVEL TO LESS THAN 12V.

EVEN THOUGH I DRIVE MY 2019 ASCENT REGULARLY, I HAD TO JUMP START MY BATTERY TWICE LAST YEAR WITHIN A SPACE OF 1 MONTH. THE DEALER TOLD ME NOTHING WAS WRONG. ON MARCH 28, 2021, HAVING DRIVEN 500 MILES FROM MY HOME IN CA TO SCOTTSDALE AZ, MY BATTERY COMPLETELY DIED AND AAA TOLD ME HAVE HAD ISSUES WITH SUBARU BATTERIES & I HAD TO PURCHASE A NEW ONE AT A COST OF $207. MY SUV BOUGHT IN JULY 2019 HAS A LITTLE OVER 8,000 MILES AND WHEN I CONTACTED SUBARU, THEY BASICALLY BLAMED VARIOUS THINGS AND SUGGESTED I TAKE IT TO A DEALER.

Mileage: 8,000

THE CAR BATTERY KEEPS DYING. THE FIRST BATTERY DIED A LITTLE AFTER A YEAR. THE SECOND CAR BATTERY DIED TWO MONTHS AND FEW DAYS LATER. I DRIVE THE CAR A FEW TIMES A WEEK. I'VE NEVER HAD A DIFFERENT CAR DIE UNDER THE SAME DRIVING CONDITIONS. WHEN I JUMP START THE CAR AFTER THE BATTERY DIES, THE ELECTRONICS IN THE CAR DO NOT FUNCTION PROPERLY. WHEN I QUICKLY STEER THE STEERING WHEEL, EYESIGHT, POWER STEERING, AND OTHER VARIOUS ELECTRONICS RAPIDLY TURN ON AND OFF. THIS SEEMS TO INDICATE THAT THE BATTERY CANNOT BE CHARGED, AND SUFFICIENTLY POWER THE VEHICLE, WHILE THE VEHICLE IS RUNNING AND CAUSES UNSAFE DRIVING CONDITIONS. AFTER RECEIVING THE NEW BATTERY, THESE ISSUES WERE MITIGATED UNTIL THE NEW BATTERY DIED TWO MONTHS LATER AND THE SAME BEHAVIOR IS HAPPENING AGAIN. THE FIRST TIME I WENT TO THE DEALERSHIP ABOUT THIS ISSUE, THEY SAID THE BATTERY WAS FAULTY AND REPLACED IT WITH A NEW BATTERY UNDER WARRANTY. I'M STILL WAITING FOR MY NEXT SERVICE APPOINTMENT TO RESOLVE THIS ISSUE.

Mileage: 9,000

ELECTRICAL SYSTEM HAS SOME SORT OF RESIDUAL POWER DRAW WHEN PARKED THAT COMPLETELY DRAINS THE BATTERY. EVEN WHEN CAR IS DRIVEN THE DAY BEFORE, AFTER BEING PARKED OVERNIGHT HAS RESULTED IN A DEAD BATTERY 8-10 TIMES. NO LIGHTS LEFT ON OR DOORS OPEN (EVEN REAR LIFT GATE IS CLOSED PROPERLY)

MULTIPLE ELECTRICAL ISSUES. NOW ON SECOND BATTERY. VEHICLE IN DRIVEWAY, TAILGATE OPENED FOR 30-45 MINUTES AND BATTERY DIED. VEHICLE IN DRIVEWAY WITH RADIO ON FOR 1 HOUR, BATTERY DIED. VEHICLE IN DRIVEWAY, NOT DRIVEN FOR 12 DAYS AND BATTERY DIED. EACH TIME BATTERY DIED, UNABLE TO EASILY JUMPSTART. EACH TIME BATTERY DIED, TAILGATE UNABLE TO OPEN EVEN MANUALLY.

Mileage: 20,000

BATTERY DRAINED RAPIDLY WHILE LISTENING TO THE RADIO FOR 15 MINUTES WITH CAR ENGINE NOT RUNNING (STATIONARY). CAR NEEDED TO BE JUMPED.

Mileage: 8,000

THE BATTERY FAILS AND CANNOT BE RECHARGED, IT DRAINS IMMEDIATELY. ALSO THE AIRBAGS NO LONGER WORK. WE HAVE HAD THE CAR JUMP STARTED BY. A TOW TRUCK AND THEN CHARGED THE BATTERY AT HOME WITH OUR OWN CHARGER AND IT STILL DIES IMMEDIATELY.

Mileage: 30,000

PREMATURE BATTERY DRAIN. IVE REPLACED THE BATTERY IN MY ASCENT 3 TIMES IN THE PAST 2 YEARS I'VE HAD THE VEHICLE. FIRST INSTANCE OCCURED WHEN TALIGATE HADNT CLOSED ALL THE WAY AND DRIANED BATTERY. SECOND INSTANCE CAR DOORS WERE OPEN FOR APPROX 2 HOURS TO CLEAN AND DETAIL MY CAR WHEN BATTERY DIED. THIRD INSTANCE WAS LISTENING TO MUSIC IN THE CAR FOR 40 MIN WHILE WAITING FOR HUSBAND TO GO TO STORE AND I WAITED IN THE CAR AND BATTER DIED YET AGAIN.

Mileage: 20,000

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLE THE BATTERY WOULD DRAIN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE JUMP STARTED OR THE BATTERY REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WALKER'S RENTON SUBARU (555 SW GRADY WAY, RENTON, WA 98057, (425) 226-2775) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,300.

Mileage: 7,300

MY BATTERY HAS DRAINED TWICE IN 2 MONTHS, TO THE EXTENT THAT IT NEEDED TO BE JUMPSTARTED. TO THE BEST OF MY KNOWLEDGE NOTHING ELECTRICAL WAS ON. THE CAR WAS PARKED. BOTH TIMES REQUIRED SEEKING EXTERNAL HELP TO DRIVE AWAY. WHEN IT FIRST OCCURRED, I HAD THE BATTERY CHECKED BY MY DEALER AND THEY FOUND NO ISSUES WITH THE BATTERY. TO PREPARE FOR ANOTHER DEAD BATTERY, I PURCHASED JUMPER CABLES SO I WOULDN'T BE STRANDED.THE FIRST TIME THIS HAPPENED IT WAS AT 12,000 MI; SECOND TIME AT 23,000 MI.

Mileage: 23,000

BATTERY DEAD EVEN THOUGH CAR HAS BEEN IN GARAGE AND DRIVEN AT LEAST 2-3X A WEEK. HAPPENED A FEW TIMES SINCE THE FIRST INCIDENT HAPPENED IN OCT 2020, AND THEN SUBSEQUENTLY MULTIPLE TIMES WHERE WE NEED IT TO BE JUMPED START. EVENTUALLY TOOK TO DEALERSHIP FOR DIAGNOSIS AND THEY HAD TO REPLACE THE BATTERY IN MAR 2021.

Mileage: 15,500

MY BARELY 2-YEAR CAR CONTINUES TO HAVE ELECTRICAL ISSUES. IT REFUSED TO START FOR THE 4TH OR 5TH TIME OVER THE LAST SEVERAL MONTHS... TWICE IN THE PAST WEEK. ONE, PARTICULAR INSTANCE FROM THIS PAST WEEK, I DROVE ABOUT A MILE TO MY LOCAL LIBRARY TO DO CURBSIDE PICKUP. I TURNED OFF MY CAR WHILE I WAITED 2 MINUTES FORTHE LIBRARIANS TO DELIVER MY BOOKS. I HAD MY TWO SMALL CHILDREN IN THE CAR. MY CAR WOULD NOT START BACK UP. I DIDN'T SEE THIS AS A PROBLEM AS A FEW MONTHS AGO I PURCHASED A PORTABLE JUMP STARTER BECAUSE I HAVE BEEN HAVING SO MANY ISSUES WITH MY FAIRLY NEW CAR. WELL, I COULDN'T ACCESS MY JUMPER BECAUSE IT WAS IN MY TRUNK WHICH CAN ONLY BE OPENED WHEN THE CAR HAS POWER. IT, OF COURSE, WAS RAINING, SLEETING AND SNOWING WHILE ALL THIS WAS HAPPENING AND MY CHILDREN WERE SCREAMING AND CRYING. THANKFULLY, ONE OF THE LIBRARIANS HAD NOTICED I WAS HAVING A PROBLEM AND WAS ABLE TO GIVE ME A JUMP. THIS IS PROBABLY THE 4TH OR 5TH INSTANCE IN THE PAST 6 MONTHS. HOWEVER, THIS IS THE FIRST TIME WHEN MY CAR WAS STARTED AND THEN WOULDN'T RESTART. USUALLY THE INSTANCE OCCURS IN MY DRIVEWAY. FRUSTRATED, I MADE AN APPOINTMENT AT MY LOCAL SUBARU DEALERSHIP FOR THE FOLLOWING DAY, (FEBRUARY 19) TO SEE WHAT THE HECK WAS GOING ON, THEY SAID THEY DID A DIAGNOSTIC AND CAME UP WITH EVERYTHING BEING NORMAL. I WENT HOME AND A FEW HOURS LATER MY FAMILY AND I DECIDED TO TAKE A LONG WEEKEND OUT OF TOWN. THE CAR WAS PACKED, KIDS WERE IN THEIR CARSEATS AND MY CAR WOULD NOT START. PAYING $50K+ FOR A CAR THAT WON'T EVEN START IS BEYOND FRUSTRATING. I KNOW SOMEONE WHO HAS THE SAME CAR AND HAS BEEN HAVING THE EXACT SAME ISSUES. PLEASE LET ME KNOW IF YOU HAVE ANY ADVICE FOR ME OR ANY SUGGESTIONS OF NEXT STEPS I SHOULD TAKE.

Mileage: 8,000

I HAVE HAD MANY MANY TIMES THAT THE BATTERY ON MY NEW CAR HAS DIED IF IT HAS NOT BEEN DRIVEN DAILY. I HAD THE SHOP TEST THE BATTERY THE LAST TIME IT WAS IN AND THEY SAID THERE WAS NO PROBLEM. THE CAR BATTERY HAS DIED AT LEAST 5 TIMES SINCE I PURCHASED THE VEHICLE NEW IN JULY 2019. I HAVE BEEN MADE AWARE OF A CLASS ACTION LAWSUIT REGARDING THIS ISSUE. MY CAR HAS DIED AGAIN THIS WEEK. I AM WORKING FROM HOME AND WITH THE MASSIVE SNOW, I DID NOT DRIVE THE CAR FOR A FEW DAYS AND NOW IT IS DEAD.

Mileage: 13,000

I HAVE REQUIRED 6 JUMPSTARTS IN THE LAST 7 MONTHS. THE VEHICLE IS TWO YEARS OLD.

Mileage: 7,000

SEVERAL TIMES OUR 2019 SUBARU ASCENT BATTERY HAS DRAINED DOWN TO LOW LEVELS REQUIRING JUMP STARTS. THIS LAST TIME WAS THIS WINTER AND -15 DEGREES OUTSIDE AND WAS VERY DANGEROUS FOR HER. THE ALTERNATOR DOES NOT SEEM ABLE TO KEEP UP WITH THE LOAD. I HAVE HEARD OF MANY OTHER PEOPLE HAVING THIS PROBLEM. IT SAT OVERNIGHT ON BOTH OCCASIONS.

Mileage: 19,567

MY CAR IS 1.5 YEARS OLD AND THE BATTERY DIED IN ME AND LEFT ME STRANDED. CAR STARTED AFTER BEING JUMPED. I USED MY TRICKLE CHARGER AND IT IS TELLING ME THAT BATTERY IS BAD. CAR ELECTRICAL SYSTEM WAS ACTING STRANGE AND NOT TURNING OFF ALL SYSTEMS WHEN CAR WAS TURNED OFF. THIS PROBABLY DRAINED BATTERY.

Mileage: 25,000

BATTERY IS DEAD FREQUENTLY (1-2 TIMES PER WEEK). THIS OCCURS AFTER LEAVING ONE OR MORE DOORS OPEN (THUS THE INTERIOR LIGHTS ARE ILLUMINATED) FOR ONLY 5-10 MINUTES. WE ARE CONSTANTLY HAVING TO JUMP START THE CAR USING A PORTABLE LITHIUM ION BATTERY THAT WE PURCHASED BECAUSE OF THIS ISSUE. THIS HAS BEEN OCCURRING FOR OVER A YEAR.

Mileage: 15,000

WENT TO BJS TO GET FOOD BATTERY DIED 18K

Mileage: 18,000

UNABLE TO START MY SUBARU ASCENT 2019 DUE TO BATTERY ISSUE, FACING THIS ISSUE 2ND TIME. I WAS ABLE TO START MY VEHICLE 3 DAYS AGO AND VEHICLE STATIONARY FOR 3 DAYS IN GARAGE AND TRY TO START TODAY IT DID NOT START START AGAIN IT MAKES LITTLE BIT CRANK SOUND AND THEN NO RESPONSE FROM ENGINE AND HALTED AND MY DASHBOARD DISPLAYED EVERYTHING, TRYED MULTIPLE TIMES NO LUCK FOR ME.

Mileage: 8,600

VEHICLE WILL NOT START BECAUSE BATTERY IS DEAD AND REQUIRES A JUMP. THIS IS THE THIRD TIME IT HAS OCCURRED. WE HAVE HAD TO CALL STARLINK TO COME AND JUMP THE BATTERY WHICH RESOLVED THE ISSUE ON 1/25/21, 12/29/20 AND 6/20/20. THE VEHICLE WAS PURCHASED NEW IN MAY 2020. IT IS KEPT IN A GARAGE WHEN NOT IN USE.

Mileage: 10,600

55 DEGREE SUNNY DAY IN RURAL VIRGINIA. 2019 SUBARU ASCENT HAS 8214 MILES. DROVE ASCENT ABOUT 4 MILES. STOPPED TO RUN QUICK ERRAND. TWO MINUTES LATER CAR WOULD NOT START. DASH LIGHTS ON, INCLUDING CHECK ENGINE, BATTERY. POWER WINDOWS AND REAR HATCH STILL WORKED. CALLED DEALER-FOLLOWED THEIR INSTRUCTIONS TO TRY STARTING CAR IN PARK, NEUTRAL, ETC. THEY SAID IT SOUNDED LIKE A BATTERY PROBLEM, ADVISED ME TO CALL SUBARU ROADSIDE ASSISTANCE. SPOUSE CAME WITH BATTERY CHARGER. CHARGED BATTERY FOR A FEW MINUTES AND CAR STARTED. CHARGED BATTERY OVERNIGHT. SEARCHED ONLINE FOR SUBARU BATTERY PROBLEMS. READ THAT A CLASS-ACTION LAWSUIT WAS FILED AGAINST SUBARU OF AMERICA IN 2020 RELATING TO OUTBACK AND ASCENT BATTERY ISSUES. THESE MODELS ARE REPORTEDLY EQUIPPED WITH BATTERIES THAT DRAIN AND DIE. LAWSUIT CONTENDS THAT SUBARU HAS KNOWN ABOUT THESE BATTERY PROBLEMS SINCE 2017, AND HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT BATTERY DISCHARGING AND DYING AFTER SHORT TRIP DRIVING.

Mileage: 8,214

VEHICLE STARTED OFF WITH THE RADIO NOT SAVING CHANNELS. IT WOULD RESET THE RADIO EVERY FEW DAYS. A MESSAGE WOULD COME ON THE DASHBOARD WHICH WOULD SAY THE CAR WILL BE RESTARTED IN A FEW HOURS. AND A LIGHT NOT WORKING. TOOK IN AND THEY SAID IT WAS BATTERY. REPLACED. THEN GOT BACK. WITHIN WEEK OR SO. CAR HAD ALL LIGHTS COMING ON AND OFF ON DASHBOARD. STARTED JUMPING. EVEN DROVE BACKWARDS WHEN PUT IN DRIVE. TOOK IN AND THEY REPLACED TRANSMISSION. WITHIN THE WEEK AFTER GETTING BACK, THE CAR WAS SKIPPING GEARS. ANOTHER TRANSMISSION. THEN BACK IN FOR RADIO NOT SHUTTING OFF WHEN CAR OFF AND LOCKED. WOULD RUN FOR HOURS. ALSO THE TRUNK DOOR WOULD NOT LOCK. TOOK AND THEY SAID IT WAS A SWITCH. RADIO AGAIN STILL RESETTING. RADIO WILL RANDOMLY SHUT OFF AND THEN TURN BACK ON. THE REAR TRUNK WILL LOCK AND THEN NOT UNLOCK. CAR IS STILL DRIVING ROUGH. CLEARLY THE CAR HAS ELECTRICAL ISSUES. IT IS BACK IN NOW.

Mileage: 32,000

AT 2 YEARS AND 5 MONTHS OLD (55K MILES, MOSTLY HIGHWAY DRIVEN) THE BATTERY DIES AND I WAS STRANDED WHEN I HAD STOPPED AND PARKED. WOULD NOT START ANYMORE. HAD TO JUMP START CAR AND DRIVE TO DEALERSHIP. SUBARU DEALERSHIP (GILLMAN SUBARU SOUTHWEST, HOUSTON, TX) DID A LOAD TEST AND DETERMINED BATTERY IS DEAD. WOULD NOT REPLACE BATTERY. WANTED TO CHARGE $500 TO REPLACE BATTERY!! WENT TO AUTO ZONE AND HAD IT REPLACED AND INSTALLED FOR UNDER $200!

Mileage: 55,000

ON 24TH DECEMBER VEHICLE IN MOTION ON A HIGHWAY WHINING NOISE OBSERVED AND TRANSMISSION DISENGAGES, RPM INCREASED. IN A FEW SECONDS TRANSMISSION ERROR MESSAGE FLASHED IN CONSOLE, IN ADDITION CHECK ENGINE LIGHT COMES ON AND ALL DRIVER AIDS DISABLED, STRUGGLED TO TAKE CONTROL AND PULL OFF HIGHWAY SAFELY. VEHICLE 20 MONTHS OLD LESS THAN 20,000 MILES. SECOND INSTANCE OF TRANSMISSION FAILING AFTER WUV07 RECALL COMPLETED IN JANUARY 2020. !ST INSTANCE OF TRANSMISSION FAILURE IN CITY STREETS @35MPH SIMILAR BEHAVIOR TRANSMISSION LIGHT, CHECK ENGINE LIGHT AND DRIVERS AIDS DISABLED, INCORRECTLY DIAGNOSED BY MASTER TECHNICIAN AS VALVE BODY FAILURE AFTER THE WUV07 RECALL THE FUEL EFFICIENCY ALSO DROPPED. A COUPLE OF DAYS PRIOR TO 24TH DECEMBER CONTACTED SUBARU OF AMERICA ABOUT A SHUDDER NOTICED OBSERVED WHILE DRIVING. ENCLOSED IMAGE HAS REPAIRS RELATED TO TRANSMISSION, IN ADDITION DURING THE 2ND REPAIR THE STARTER ALSO FAILED AND STARTER WAS ALSO REPLACED. IN CONCLUSION TWO UNSAFE TRANSMISSION FAILURES IN MOTION AFTER WUV07 RECALL.

Mileage: 19,330

WIFE WAS DRIVING HOME FROM WORK APPROXIMATELY 09:10 PM(25901 RIVERWOODS RD, METTAWA, IL 60045) NO ONE WAS SERIOUSLY INJURED IN AUTOMOBILE FIRE I-94 1 MILE SOUTH OF ROUTE 176(EXIT 16(/ROCKLAND ROAD). AFTER NO MORE THAN A MINUTE ON THE INTERSTATE, I NOTICED SOME SMOKE AND PULLED IMMEDIATELY OFF TO SIDE OF ROAD AS SOON AS POSSIBLE (AROUND 1.5-2.0 MILES FROM WORK) AND AROUND 5 MIN INTO DRIVE FROM DEPARTURE FROM ADDRESS LISTED ABOVE. WAS FORTUNATE THAT OFFICER M ZAWIEROWSKI WAS DRIVING BY AND ABLE TO ASSIST AND CALLED FIRE DEPARTMENT. WHEN OFFICER STATED WENT BACK TO CAR NOTICED THAT CAR LOCKED UP ALL DOORS AND STATED HOW FORTUNATE YOU (WIFE) WERE ABLE TO ESCAPE. THE ONLY WARNING WAS SMELL AND SMOKE, MINUTE LATER CAR WAS BURNING AND WITHIN SHORT TIME HEAT AND SMOKE WAS SEVERE THAT STATE POLICE CALLED FIRE DEPARTMENT

Mileage: 34,000

CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.

BATTERY HAS DIED AT LEAST 3-4 TIMES SINCE PURCHASING THE CAR. ALSO ONGOING ISSUES WITH THE RADIO- RADIO HAS STOPPED WORKING COMPLETELY BEFORE TWO INSTANCES WHEN THE RADIO DIED. AMPLIFIER HAS BEEN CHANGED IN CAR AND SERVICED MULTIPLE TIMES. ONCE WHILE DRIVING, THE CAR DIED WHILE DRIVING IT AND STEERING LOCKED.

Mileage: 50

MY BATTERY DRAINS SURPRISINGLY QUICKLY FROM SIMPLE ACTIVITIES LIKE USING THE REAR HATCH DOOR A FEW TIMES BETWEEN STARTS, HAVING THE FRONT LIGHTS ON FOR AS LITTLE AS 15 MINUTES BETWEEN STARTS, AND HAVING THE DOME LIGHTS ON FOR AS LITTLE AS 1 HOUR BETWEEN STARTS. THIS HAS LEFT ME STRANDED MULTIPLE TIMES INCLUDING AT A FOREST CAMPGROUND WITHOUT CELL COVERAGE. I HAVE USED AAA ASSIST MULTIPLE TIMES, AND THE HELP OF STRANGERS. I HAVE ALSO HAD TO PURCHASE A JUMP START BATTERY TO KEEP IN MY CAR. I HAVE ASKED SUBARU TO FIX THE PROBLEM, AND BEEN TOLD SIMPLY THAT MY BATTERY AND ELECTRICAL SYSTEMS ARE WORKING NORMALLY.

Mileage: 10,000

THE BATTERY DOES NOT STAY CHARGED NOR CAN I GET IT TO CHARGE ABOVE 80%. I STORE HER IN A GARAGE. IN THE LAST TWO WEEKS, THE BATTERY HAS BEEN DEAD (AND REQUIRED A JUMP) 3 TIMES IN 2 WEEKS. I GET UP AND GO INTO THE GARAGE TO START THE VEHICLE AND THE BATTERY IS JUST DEAD. I TOOK IT TO THE DEALER TO TEST THE BATTERY AND WAS TOLD THAT THERE IS NOTHING WRONG WITH IT. MY CONCLUSION IS THAT IT MUST BE AN ELECTRICAL PROBLEM.

Mileage: 15,177

HAS A DEFECTIVE ELECTRICAL SYSTEM CAUSING THE BATTERY TO DRAIN PREMATURELY. JUST HAD THE NEW SUBARU BATTERY TESTED AND CHARGED AT ADVANCE AUTO PARTS AND IT WAS BROUGHT UP TO ALMOST A FULL CHARGE. AFTER 4 DAYS OF SHORT TRIPS, BATTERY IS DEAD AGAIN.

Mileage: 20,000

DEAD BATTERY MULTIPLE TIMES, DEALER SHIP HAS REPLACED THE BATTERY BUT CONTINUES TO HAVE ISSUES AND LEFT STRANDED EACH TIME THIS OCCURS, ONE TIME ON 12-17-2020 IN THE MOUNTAINS IN FREEZING COLD WEATHER WITH A CHILD, NO HEAT BECAUSE OF DEAD BATTERY. THIS ISSUE CANN OCCURING WHEN THE BACK TAILGATE IS OPEN FOR 10 MINUTES. SUBARU IS NOT GOING TO LOOK INTO THE PROBLEM EVEN THOU THEY ARE AWARE OF THIS OCCURING ON SUBARU OUTBACKS AND THE ASCENT MODELS. THIS IS A REAL SAFETY CONCERN SINCE MY WIFE DRIVES THIS CAR MAINLY AND HAS HAD TO CALL FOR HELP TO GET THE CAR STARTED. I WILL BE BRINGING IT BACK TO THE DEALER ONCE AGAIN. THEY WILL END UP REPLACING THE BATTERY AGAIN BUT THE FACT THAT IF YOUR CAR IS TURNED OFF AND DOORS ARE OPEN FOR A SHORT PERIOD OF TIME THE DRAW COMING OFF THE BATTERY IS NOT ENOUGH TO START THE CAR AGAIN LEAVING YOU ONCE AGAIN STRANDED.

Mileage: 11,338

THE CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY (STATIONARY). THE CAR WAS HAVING ELECTRICAL/BATTERY ISSUES IN THE MORNING. I CHARGED THE BATTERY, THEN STARTED THE CAR AND LEFT IT RUNNING IN THE DRIVEWAY, WHEN I CAME OUT OF THE HOUSE, THE ENGINE OF THE CAR WAS ON FIRE. I CALLED THE FIRE DEPARTMENT TO PUT THE FIRE. THE FIRE MARSHAL DETERMINED THAT AN ELECTRICAL ISSUE IGNITED THE ENGINE. AFTER POSTING THE PHOTOS OF THE FIRE ON FACEBOOK, WE RECEIVED MULTIPLE COMMENTS THAT OTHER PEOPLE'S SUBARU'S HAVE HAD BATTERY/ELECTRICAL ISSUES. THE INSURANCE COMPANY STATED THAT THEY WOULD HAVE A SPECIALIST EXAMINE THE VEHICLE TO HELP DETERMINE THE CAUSE OF THE FIRE.

Mileage: 19,848

SEVERAL TIMES, WHEN TRYING TO CLOSE THE DRIVER SIDE WINDOW, THE FRONT PASSENGER WINDOW AND THE SUNROOF, THE WINDOW DID NOT CLOSE COMPLETELY AND SUBSEQUENTLY RE-OPENED. IT HAPPENED WHEN THE VEHICLE WAS IN MOTION AS WELL AS STATIONARY.

Mileage: 40,000

AT ONLY 17.6K MILES, THE BATTERY IN MY 2019 SUBARU ASCENT WAS COMPLETELY DRAINED OVERNIGHT, FOR NO LOGICAL REASON. I CALLED SUBARU ROADSIDE ASSISTANCE TO GIVE ME A JUMP AND I LET IT RUN FOR 33 MINUTES THEN TOOK IT FOR A 10 MIN DRIVE. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING. VEHICLE WAS STATIONARY OVERNIGHT AND UNTIL THE 10 MIN DRIVE. DURING THIS TIME THE TAILGATE WOULD PERSISTENTLY BEEP, TRYING TO OPEN.

Mileage: 17,600

ON 4 OCCASSIONS THE LIFTGATE OF THIS SUV WAS LEFT UP FOR 45 MINUTES TO 1.5 HOURS WHILE THE VEHICLE WAS TURNED OFF AND STATIONARY. ON EACH TIME THE BATTERY DISCHARGED TO A POINT THE CAR WOULD NOT START. FORTUNATELY WE HAD CELL SERVICE AND COULD SUMMOND HELP, BUT THIS COULD OCCUR WHERE THERE IS NO CELL SERVICE AND LEAVE US COMPLETELY STRANDED. AFTER THE FIRST 3 TIMNES WHICH HAPPENED IN RAPID SUCCESSION I TOOK THE SUBARU ASCENT TO THE DEALER AND WAS TOLD THE BATTERY HAD A WEAK CELL AND THEY REPLACED IT WITHOUT CHARGE. THE REPAIR INVOICE IS ATTACHED. BUT THEY NEVER TOLD ME THAT LEAVING THE LIFTGATE UP MORE THAN 30 MINUTES WOULD CAUSE THIS PROBLEM AND LEAVE ME STRANDED. THEN WHEN THE PROBLE OCCURRED AGAIN I WENT ONLINE AND DISCOVERED THIS IS A WIDELY-KNOWN DEFECT IN THE SUBARU ASCENT AND OTHER SUBARU MODELS THAT HAS STRANDED THOUSANDS OF OWNERS. OWNERS TAKE THEIR SUVS ON CAMPING OR FISHING TRIPS AND TAILGATING AT EVENTS WHERE THEY LEAVE THE LIFTGATE UP WITHOUT REALIZING THE CAR IS UNLIKELY TO START WHEN THEY WANT TO LEAVE. BUT SUBARU IS REFUSING TO CONSIDER A FIX AND RECALL THESE SUVS. I HAVE NEVER HEARD OF ANOTHER VEHICLE WITH THIS DEFECT OR PROBLEM. MANY OWNERS ARE SPENDING $250 OR MORE FOR AFTER-MARKET BATTERIES THAT ARE MUCH STRONGER THAN THE WEAK BATTERIES THAT SUBARU PROVIDES. WHILE THIS DOES NOT CORRECT THE PROBLEM AND SUCH OWNERS CAN STILL BE STRANDED, AT LEAST WITH A STRONGER BATTERY THE CHANCES IT WILL START ARE MUCH BETTER. SUPPOSEDLY THERE IS A CLASS ACTION LAWSUIT FILED IN NEW JERSEY AGAINST SUBARU OVER THIS ISSUE, BUT THAT WILL ONLY REWARD THE ATTORNEYS INVOLVED WITH MILLIONS OF DOLLARS AND PROBABLY NET ME $20 IN 5 YEARS. PLEASE CONSIDER FORCING SUBARU TO FIND A SOLUTION TO THIS PROBLEM AND RECALL AND FIX ALL SUBARU ASCENTS STILL ON THE ROAD.

Mileage: 16,542

THE VEHICLE HAS HAD A DEAD BATTERY ON AT LEAST TWO OCCASIONS IN THE PAST YEAR INCLUDING THIS MORNING (12/04/2020), AND THE VEHICLE IS STILL LESS THAN TWO YEARS OLD, AND ONLY HAS APPROXIMATELY 10,000 MILES.

Mileage: 10,500

CAR DIED AND WOULD NOT START AT ONE YEAR OLD, DIAGNOSED AS FAULTY BATTERY 11/2019; ALMOST EXACTLY ONE YEAR LATER AT MD OFFICE WOULD NOT START AND LIGHTS FLICKERED AND NO CONTROL, WOULD NOT START AGAIN! ; NOW SITTING IN PARKING LOT WAITING TOW; BELIEVE FAULT IS RELATED TO BATTERY DRAIN IN ONE YEAR AND ELECTRICAL DRAIN; LEFT STRANDED WITH TWO KIDS GETTING COVID TESTED WITH A BRAND NEW 2 YEAR OLD CAR WITH 20,000 MILES ONLY!!!!!!!

Mileage: 20,000

WE BOUGHT A USED 2019 SUBARU ASCENT TOURING (CA. 18,000 MILES) IN JULY OF THIS YEAR. THE DEALERSHIP REPLACED THE BATTERY WHEN WE BOUGHT IT. SINCE THEN, THIS NEW BATTERY HAS DIED FIVE TIMES ON US, THE FIRST TIME ON SEPTEMBER 4 2020 AND MOST RECENTLY ON NOVEMBER 28. IT HAS ALWAYS DIED WHILE THE VEHICLE WAS STATIONARY. AFTER IT DIED THE THIRD TIME ON NOVEMBER 22, WE BROUGHT IT INTO THE LOCAL SUBARU DEALERSHIP. THEY HELD THE CAR FOR TWO NIGHTS AND WERE UNABLE FIND ANYTHING WRONG WITH IT. IT IS CURRENTLY AT THE DEALERSHIP AGAIN.

Mileage: 19,000

BATTERY DRAINS AND UNEXPECTEDLY. HAPPENED TWICE WHILE LIFTGATE WAS UP; HAPPED 3X FOR NO OBVIOUS REASON.

Mileage: 18,000

AFTER HAVING MY VEHICLE FOR LESS THAN TWO MONTHS AND UNDER 680 MILES I HAD TO CONTINUALLY JUMP START THE BATTERY IN ORDER TO START THE VEHICLE. I CALLED MY LOCAL DEALERSHIP AND WAS INFORMED THERE WAS AN ELECTRICAL SYNC ISSUE WITH THE BATTERIES IN THE NEW ASCENT. THEY REPLACED THE BATTERY AND TOLD ME THEY FIXED THE SYNC ISSUE.

Mileage: 680

AT 9119 MILES ON MY VEHICLE I HAD TO CONTINUALLY JUMP START THE VEHICLE IN ORDER TO START THE ENGINE. THE DEALERSHIP REPLACED THE BATTERY ONCE FOR THIS SAME ISSUE AT 680 MILES.

Mileage: 9,119

BATTERY DIES REGULARLY - DEALER HAS REPLACED THE BATTERY THREE TIMES ALREADY. NO LIGHTS ARE ON, NO CLEAR REASON WHY THE BATTERY SLOWLY AND CONSISTENTLY DRAINS OVER TIME. THE VEHICLE WAS STATIONARY, BUT CHILD AND PET HAVE BEEN LOCKED INSIDE, AND IT HAS HAPPENED IN REMOTE LOCATIONS. ALSO, WITH ELECTRICAL PARKING BRAKE, IT CAN'T BE RELEASED FOR TOWING WHEN THE BATTERY DIES. STRANDED IN THE WOODS WITH A KID TRAPPED IN THE CAR AND NO MEANS OF JUMPING IT IS VERY DANGEROUS.

I HAVE ABOUT 7000 MILES AND MY BATTERY HAS BEEN DIEING AND NEEDING A JUMP START. I TOOK IT TO THE DEALER IN APRIL AND NO ISSUES WERE REPORTED BY THE DEALERSHIP. THE PROBLEM HAPPENED 2 DAYS BACK AND AGAIN I HAD TO JUMPSTART AND DROVE THE VEHICLE FOR 5 MINUTES. BUT THE CAR WOULD AGAIN NOT START 30 MINUTES LATER AND NEEDED YET ANOTHER JUMP START. I HAVE A FOLLOW UP APPOINTMENT WITH THE DEALER AND THE BATTERY PROBLEM SEEMS TO BE COMMON IN MANY SUBARUS AS ASSESSED BY ONLINE FORUMS.

Mileage: 7,000

BATTERY FREQUENTLY DIES OVERNIGHT. I'LL GET IN THE CAR THE NEXT MORNING TO TAKE MY KIDS TO SCHOOL AND GO TO WORK AND BATTERY IS DEAD FOR NO REASON. NO LIGHTS LEFT ON OR DOORS OPEN. VEHICLE IS STATIONARY. THIS HAS HAPPENED AT LEAST 6 TIMES OVER 2 YEARS.

Mileage: 12,000

I BOUGHT THE CAR IN OCT 2018. FROM THAT TIME UNTIL TO END OF 2019 I HAD A COUPLE OF CASES OF BATTERY DISCHARGE THAT I DID NOT TAKE SERIOUSLY THINKING THAT IT WAS ME LEFT LIGHTS ON OVERNIGHT OR KIND OF. 12/29/2019 THE CAR DID NOT START AT A GROCERY SHOP. I HAD TO CALL UBER FOR MY FAMILY AND SPEND 3 HOURS IN THE COLD CAR IN FREEZING TEMPERATURE WAITING FOR THE ROADSIDE ASSIST SERVICE. EVENTUALLY THE CAR WAS TOWED TO THE DEALERSHIP. THEY DID NOT FIND ANYTHING WRONG WITH THE ELECTRICAL SYSTEM BUT CHANGED THE BATTERY. AFTER THAT I BOUGHT A JUMP STARTER THAT I HAD TO USE IT MANY TIMES DURING 2020. IN OCT 2020 WHEN I FOUND OUT THAT THE BATTERY WAS DEAD IN THE MORNING JUST ANOTHER TIME I GOT THE CAR TO THE DEALERSHIP AGAIN. THAY TESTED EVERYTHING AND SAID THAT THE CAR AND THE BATTERY ARE OK. I FIND THE SITUATION UNACCEPTABLE. IT'S NOT A MINOR. JUST IMAGINE THAT YOU CAN FIND YOURSELF IN THE MIDDLE OF NOWHERE WITH KIDS ON BOARD OUT OF REACH OF CELLULAR NETWORK IN A DEAD CAR. IF THE TEMPERATURE IS FREEZING YOU ARE IN A SERIOUS TROUBLE. RECENTLY I'VE FOUND OUT THAT IT'S NOT MY CAR ONLY. A FRIEND OF MINE OWNS OUTBACK 2017 THAT HAS A SIMILAR PROBLEM. THE INTERNET IS FULL OF STORIES ABOUT DEAD BATTERIES IN OUTBACKS AND ASSENTS. IT'S SAD THAT SUBARU DOESN'T ACKNOWLEDGE THE PROBLEM. THEY MUST INVESTIGATE AND OPEN A RECALL TO FIX IT.

Mileage: 13,000

HATCH LEFT OPEN OVER NIGHT, PARKED IN GARAGE. NEXT MORNING FOUND BATTERY WAS DRAINED AND UNABLE TO START ENGINE.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED INSIDE OF THE GARAGE, THE VEHICLE FAILED TO START. THE CONTACT ASKED HER SON TO JUMP START THE VEHICLE. THE CONTAC'S SON JUMPED THE BATTERY AND THE VEHICLE RESUME NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE PRIOR TO THE VEHICLE BEING DIAGNOSED AT WHITE BEAR SUBARU. THE CONTACT STARTED THE VEHICLE AND DROVE TO WHITE BEAR SUBARU (3505 HIGHWAY 61 N, VADNAIS HEIGHTS, MN 55110) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE BATTERY WAS DEFECTIVE. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

Mileage: 11,000

THE BATTERY HAS REPEATEDLY BEEN DRAINED TO THE POINT WHERE THE CAR WILL NOT START. THE CAUSE APPEARS TO BE LEAVING THE TAILGATE OPEN WITH THE ENGINE OFF FOR AN EXTENDED PERIOD OF TIME, EVEN IF I TURN OFF THE SMALL CARGO LIGHT AND SOME LIGHT TI AVOID BATTERY DRAIN WHILE THE TAILGATE IS OPEN. THIS HAS HAPPENED AT LEAST 4 TIMES AND REQUIRED ME TO JUMP START THE CAR. THE DEALERSHIP REPLACED THE BATTERY AFTER ONE OF THESE INCIDENTS AND TOLD ME THE BATTERY HAD BEEN SEVERELY DEPLETED, NECESSITATING REPLACEMENT. THE MOST RECENT TIME THIS HAPPENED, AFTER I JUMP STARTED THE CAR THE CHECK ENGINE LIGHT STAYED ON AS DID ALL WARNING LIGHTS FOR THE EYESIGHT SAFETY SYSTEMS THE X MODE TRACTION CONTROL SYSTEM, AND THE EYESIGHT SYSTEM DID NOT FUNCTION. IT HAS BEEN FORTUNATE THAT EVERY TIME THIS HAS HAPPENED I'VE BEEN AT HOME WHERE I COULD JUMP START THE CAR. IF THIS HAPPENS ON A TRIP WE WOULD BE STRANDED.

Mileage: 16,000

OUR CAR IS ABOUT A YEAR OLD AND THE CAR BATTERY HAS NOW DIED 3 TIMES. IT STARTED WHEN CAMPING WHEN OPENING AND SHUTTING THE LIFT GATE FOR UNLOADING. WE DON'T KEEP THE BACK END OPEN TO PREVENT CHIPMUNKS GETTING INTO THE CAR FOR FOOD, SO IT WAS NOT LEFT OPEN AND THE LIGHTS DRAINED IT. WE HAVE HAD TO PURCHASE JUMPER CABLES AND A BATTERY CHARGER SO WE DON'T GET STRANDED AGAIN IN THE MOUNTAINS OR OUR DRIVEWAY. WE TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH THE BATTERY AND THEY SAW NO DRAIN ON IT. MAYBE THEY WILL COME JUMP OUR CAR WHEN WE NEED IT NEXT.

Mileage: 9,000

BATTERY KEEPS GOING DEAD. HAPPENS WHILE STATIONARY. HAS HAPPENED 3 TIMES FOR UNKNPWN REASON. I CHECKS FINE.

PARKED THE CAR. THE REAR LIFTGATE WOULD NOT OPEN WITH FOB OR FROM DASHBOARD. TWO QUICK BEEPS BUT NO MOVEMENT. WE DECIDED TO JUST GRAB OUR ITEMS FROM THE INSIDE AND LEFT. WHEN WE RETURNED TO THE CAR ABOUT AN HOUR LATER, THE CAR WOULD UNLOCK BUT THE REAR LIFTGATE STILL DIDN'T WORK. WE LOADED UP THE CAR AND STARTED THE CAR BUT BATTERY WAS DEAD. AFTER CHARGING UP THE BATTERY, ALL THE MAJOR SAFETY CAR FEATURES HAVE BEEN DISABLED AND THE ENGINE LIGHT IS ON WITH MANY OTHER LIGHTS SHOWING UP. THE CAR IS DRIVABLE BUT OBVIOUSLY DOESN'T FEEL RIGHT OR SAFE. I JUST CALLED SUBARU TO MAKE AN APPOINTMENT. I EXPLAINED THE PROBLEM. THEY ORIGINALLY SCHEDULED AN APPOINTMENT FOR 2 WEEKS LATER BUT I MANAGED TO GET AN APPOINTMENT FOR NEXT DAY. I'M CONCERNED ABOUT THE SAFETY OF THE CAR ESPECIALLY WITH THE NUMBER OF OTHER OWNERS WITH ELECTRICAL PROBLEMS SPECIFICALLY RELATED TO THE TAILGATE.

Mileage: 10,000

MY ASCENT HAS A LITTLE OVER 16,000 MILES ON IT AND WAS PURCHASED FEB. 2019. THE BATTERY DIED JUST SITTING IN MY DRIVEWAY AFTER NOT BEING DRIVEN FOR 4 DAYS. NO LIGHTS WERE LEFT ON AND TAIL GATE WAS NOT OPEN. HAD TO JUMP START IT AND TAKE IT TO SUBARU. BATTERY WAS DEFECTIVE. LUCKILY THIS HAPPENED AT HOME AND NOT 2 DAYS LATER WHEN I WAS SUPPOSED TO BE DRIVING TO THE AIRPORT FOR A FLIGHT.

Mileage: 16,432

AIR CONDITIONER BROKE. ONE DAY IT WORKED, THE NEXT DAY IT DIDN'T. HAD TO TAKE IT TO SUBARU AND THEY SAID SOME TYPE OF TUBING SLIPPED OR BROKE. THEY FIXED IT AND SAID IT WAS A COMMON OCCURRENCE THERE.

Mileage: 1,605

THE VEHICLE ONLY HAD 6,228 MILES ON THE ODOMETER AND THE BATTERY DIED. IT WAS PURCHASED IN APRIL 2019 AND BATTERY DIED IN JULY 2020.

Mileage: 6,228

AS MY VEHICLE WAS PARKED ON MY DRIVEWAYS AFTER MAYBE A DAY OR TWO WITHOUT DRIVING IT, MY BATTERY WAS DEAD. I JUMPED STARTED IT AND IT WORKED, BUT AS THEY WENT BY THE BATTERY KEPT DYING. I DECIDED TO TAKE IT TO THE DEALER. THEY SAID MY BATTERY TESTED BAD AND BECAUSE THE CAR ONLY HAS 18K MILES, IT WAS STILL UNDER WARRANTY. OK, SO I WENT ON WITH MY DAY. A COUPLE OF WEEKS WENT BY AND THE BATTERY DIED AGAIN. BRAND NEW BATTERY. I TOOK IT BACK TO THE DEALER AND THEY TELL ME THEY COULDNT DO ANYTHING ABOUT IT. TO LET IT DIE AGAIN AND TOW IT BACK TO THE DEALER. SO I DID! A WEEK AFTER MY BRAND NEW BATTERY HAD TESTED 'GOOD', IT HAD TO BE TOWED BACK TO THE DEALERSHIP. TODAY THEY CALLED ME STATING A CELL IN THE BATTERY TESTED BAD SO THEY ARE GOING TO REPLACE IT. HOW COULD THAT BE POSSIBLE? SOMETHING IS WITHDRAWING CHARGE OFF THE BATTERY AND THEY CANT FIGURE IT OUT. THEY ARE GOING TO KEEP THE CAR OVERNIGHT TO SEE IF THEY NOTICE ANY DISCHARGE FROM THE BATTERY. BUT COM'ON. I HAVE GOTTEN MY TRANSMISSION REPLACED AT 5K MILES, MULTIPLE TIRES HAVE BLOWN OUT ON THE HIGHWAY, THE FUEL PUMP RECALL A COUPLE OF MONTHS AGO AND NOW THIS ISSUE. DO NOT BUY A SUBARU PLEASE!!!!

I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL THAT PARKWAY DEALERSHIP LOANED US A CAR TO GET BACK TO RALEIGH WHERE WE LIVE AND BOUT OUR CAR, AT SOUTHERN STATES SUBARU. PARKWAY HAS TOLD US VARIOUS THINGS THAT COULD BE THE PROBLEM. FOR FOR SEVERAL DAYS THEY HAD TO GUESS AS THE SUBARU HEADQUARTERS IT WAS 'DOWN'. AS OF NOW PARKWAY STILL HAS MY CAR AND I HAVE THEIR LOANER SUBARU OUTBACK. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE CAUSED A CRASHED AS WELL AS LEFT MY 65 YEAR OLD HUSBAND AND DOG STRANDED ON THE SIDE OF A VERY RURAL ROAD. THIS IS TOTALLY UNACCEPTABLE AND WHAT I THOUGHT WAS A VERY RELIABLE SUBARU ASCENT HAS GREATLY DISAPPOINTED. PLEASE HELP!!

Mileage: 7,000

FOUND MY BATTERY DEAD AND MY REAR TRUNK DOOR OPEN. I HAD CLOSED IT AND PARKED MY CAR IN MY GARAGE THE EVENING OF THE 4TH. I WENT TO MY GARAGE TODAY AND DISCOVERED THIS. THIS IS THE SECOND TIME THIS HAS OCCURRED. AFTER SEARCHING THE WEB, I KNOW THAT THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM THAT WILL CAUSE THE BATTERY TO GO DEAD IF THE REAR LATCH DOESN'T PROPERLY LATCH OR THE DOOR IS LEFT OPEN FOR A SPECIFIED AMOUNT OF TIME. THIS IS VERY FRUSTRATING. LAST TIME, I HAD TO CANCEL A DR'S APPOINTMENT WHEN I DISCOVERED IT. TODAY, I WAS JUST GOING TO MY GARAGE FOR ANOTHER PURPOSE SO DIDN'T NEED TO DRIVE ANYWHERE.

Mileage: 3,000

GOT INTO THE CAR AT HOME IN THE GARAGE AND THE CAR WOULD NOT START DUE TO A DEAD BATTERY. IT WAS FORTUNATE THAT THE BATTERY DIED AT HOME. THIS COULD HAVE BEEN EXTREMELY STRESSFUL IF THIS HAD OCCURRED WHILE WE WERE OUT OF TOWN AND NOT CLOSE TO A SUBARU DEALER. AFTER SUBARU REPLACED THE BATTERY, IT DIED AGAIN ON APRIL 4, 2020, ALSO AT HOME WHILE THE CAR WAS IN THE GARAGE. AT THAT TIME, THE DEALER SIMPLY RECHARGED THE BATTERY AND PERFORMED DEEP DIAGNOSTICS WHICH DID NOT INDICATE ANY SYSTEMIC ELECTRICAL ISSUE. I HAVE ATTACHED A LOG OF ISSUES WHICH POINT TO OTHER ELECTRICAL SYSTEM ISSUES THAT SUBARU HAS ACKNOWLEDGED ARE KNOWN ISSUES BUT SUBARU HAS NOT OR WILL NOT FIX THE ROOT ELECTRICAL CAUSES OF THESE ISSUES VIA A RECALL. THIS BATTERY ISSUE HAS BEEN DOCUMENTED ON OTHER SUBARU MODELS IN PRIOR YEARS. PLEASE BE AWARE THAT THE FILE I HAVE ATTACHED IS A LOG OF ALL PROBLEMS I HAVE HAD WITH THE CAR SINCE PURCHASING IT. MOST OF THEM ARE RELATED TO THE ELECTRICAL SYSTEM (OF WHICH THE BATTERY IS PART OF) SO FOCUS ON THOSE TOO IF APPROPRIATE.

Mileage: 12,548

IF NOT STARTED FOR SEVERAL DAYS IT SEEMS SLUGGISH TO START. A 10 DAY PERIOD THIS MONTH OF NOT STARTING RESULTED IN INABILITY TO START. I CALLED SUBARU STARLINK AND WAS SENT A TOW TRUCK DRIVER TO GIVE ME A "JUMP"., WHICH WORKED. I WAS TOLD BY TOW TRUCK DRIVER THAT THE ALTERNATOR SEEMED TO BE FUNCTION---BY THE DIAGNOSTICS ON HIS BATTERY JUMP STARTER. THEN HE REPORTED HE HAS HAD TO JUMP NUMEROUS NEWER SUBARU VEHICLES. LATER THAT DAY, WITH THE VEHICLE PARKED IN MY GARAGE, I BRIEFLY-- SEVERAL MINUTES, A HIGH PITCHED WHINE/ELECTRIC LIKE, COMING FROM THE PASSENGER REAR CORNER NEAR WHEEL WHEEL WHER THE FUEL INTAKE IS LOCATED. THAT SOUND STOPPED SHORTLY LATER. I HAVE STARTED MY SUBARU DAILY OR EVERY DAY TO ENSURE IT WILL START. I SUSPECT SOME ELECTRICAL ITEM MAY BE DRAINING THE BATTERY--- WHICH ALREADY SEEMS UNDERSIZED FOR ALL THE NEWER ELECTRICAL ITEMS IN NEWER VEHICLES. COULD THA FUEL SYSTEM BE AT FAULT? I HAD HEARD ABOUT A FUEL PUMP RECALL/ISSUE. I AM NOT TRUSTING THIS VEHICLE TO START---AS EXPECTED. THIS IS A SAFETY ISSUE.

Mileage: 7,590

KEEPING THE REAR GATE OPEN, OR EVEN JUST OPENING AND CLOSING THE REAR GATE WHILE THE CAR IS PARKED, DRAINS THE BATTERY RAPIDLY. THIS CAN LEAVE DRIVERS STRANDED IN UNSAFE LOCATIONS. BASED ON DISCUSSIONS WITH OTHER ASCENT OWNERS, THIS PROBLEM IS WIDESPREAD. THIS BEGAN HAPPENING ALMOST IMMEDIATELY AFTER WE BOUGHT THE ASCENT AND HAPPENS REGULARLY AND FREQUENTLY. SUBARU OF AMERICA APPEARS TO BE IN DENIAL THAT THIS IS A PROBLEM AND THERE ARE LAWYERS GATHERING INFORMATION ON A CLASS ACTION LAWSUIT.. *TR

Mileage: 300

LIFT GATE NOT WORKING. GETTING STUCK CLOSE AND DRAINING THE BATTERY. AT ONLY 17000 MILES WE HAVE HAD TO REPLACE THE BATTERY TWICE. WHEN TRYING TO START THE CAR WILL MAKE A VIBRATION SOUND AND ALL LIGHTS WILL COME ON BUT THE LIFT GATE IS SUSPENDED CLOSE AND THE VEHICLE WON'T START. THIS HAS HAPPENED OVERNIGHT. AND WHEN THE BATTERY IS JUMPED AND THE VEHICLE WILL START, THE LIFT GATE WILL STILL NOT OPEN. *TR

Mileage: 17,000

AFTER 4 MONTHS OF OWNERSHIP, IN APRIL 19 THE BATTERY DIED WHILE AT A CAMPING TRIP. FELLOW CAMPERS TRIED TO BOOST THE BATTERY TO NO AVAIL. I HAD LIMITED CELL SUPPORT. ROAD SIDE ASSISTANCE CAME AND TOWED THE ASCENT TO THE DEALERSHIP. THEY FOUND HIGH CURRENT DRAWN FROM THE AWD SYSTEM BUT SAID THAT BESIDE A COMPLETELY DEAD BATTERY EVERYTHING WAS NORMAL. THEY PROVIDE THE SAME BATTERY TYPE. IN MARCH 2020 THE CAR WOULDN'T START. CONTACTED SUBARU ROADSIDE ASSISTANCE, JUMPED THE CAR. IN JUNE 2020 WHITE GETTING READY FOR A CAMPING TRIP, AFTER PACKING THE CAR, WHICH INVOLVE LEAVING THE REAR HATCH OPEN AND DOOR CONSTANTLY OPENS AND CLOSED THE CAR WOULDN'T START. USING A PORTABLE BACKUP BATTERY I WAS ABLE TO JUMP THE CAR AND GO ON MY TRIP. WHILE CAMPING I KEPT THE ENGINE RUNNING WHILE I WAS UNLOADING THE CAR. DID HE SAME WHEN I LOADED THE CAR BACK. *TR

PREMATURE BATTERY FAILURE. TWICE SINCE PURCHASE, THE BATTERY HAS FAILED TO START THE CAR AND HAD TO BE JUMP STARTED. BOTH TIMES THE TEMPERATURES WERE MODERATE AND THE CAR HAD BEEN DRIVEN AT LEAST 20 MILES BEFORE BEING PARKED. *TR

MY BATTERY HAS DIED ON MULTIPLE OCCASIONS DUE TO A LARGE CONTINUOUS INDEFINITE POWER DRAW WHEN THE REAR LIFT GATE IS OPEN. THE BATTERY WILL DIE WITH JUST AN HOUR OR TWO OF THE LIFTGATE BEING OPEN. THIS HAS HAPPENED WHILE PACKING THE CAR AND WHILE CAMPING. I BOUGHT THIS CAR BECAUSE IT, AND SUBARU IN GENERAL, ARE ADVERTISED AS GOOD FOR OUTDOOR ACTIVITY. COULDN'T HAVE BEEN MORE WRONG. IT'S A SERIOUS SAFETY CONCERN. THIS COULD LEAVE A FAMILY STRANDED IN THE WILDERNESS. I'VE BEEN LUCKY TO BE WITH PEOPLE THAT HAD MORE RELIABLE OUTDOOR VEHICLES TO PROVIDE A JUMP. AND NOW I KNOW I CAN'T TRUST MY CAR TO START SO I WON'T BE USING IT FOR EXTENDED OUTDOOR TRIPS. *TR

Mileage: 8,000

THE BATTERY DRAINS REPEATEDLY IF YOU DO NOT DRIVE THE CAR EVERY DAY. SUBARU CLAIMS THERE IS NO PROBLEM AND JUST REPLACES THAT BATTERY. *TR

BATTERY KEEPS GOING DEAD. I HAVE HAD TO JUMP THIS 10-MONTH OLD CAR 4 TIMES IN THE PAST MONTH. I DO NOT WANT TO DRIVE IT AS I MAY GET STUCK SOMEWHERE. THE BATTERY GOES FLAT DEAD WITH NO ABILITY TO REMOTELY UNLOCK THE CAR, AND NO WAY TO OPEN THE TAILGATE. *TR

Mileage: 2,700

ON OT ABOUT OCTOBER 6TH OF 2019, VEHICLE(WHITE 2019 SUBARU ASCENT TOURING) WAS PARKED IN THE GARAGE AND HAD BEEN DRIVEN THE DAY PRIOR. IT FAILED TO START PRIOR TO A CRITICAL PEDIATRIC SPECIALTY APPOINTMENT. SUBARU SENT A MECHANIC TO JUMPSTART THE CAR AND THE ENGINE TURNED OVER. THE APT WAS MISSED DUE TO THE DELAY. ON OR ABOUT MID-MAY OF 2020 THE VEHICLE FAILED TO START AFTER BEING PARKED IN THE GARAGE. ATTEMPTS TO CHARGE THE BATTERY DID NOT WORK. SUBARU ROADSIDE ASSISTANCE RETURNED AGAIN AND JUMP STARTED THE CAR. IT WAS LEFT TO RUN FOR OVER AN HOUR. THE FOLLOWING DAY IT WOULD NOT START AGAIN. *TR

Mileage: 13,000

DEAD BATTERY FOR NO REASON. UNABLE TO JUMP START. *TR

Mileage: 24,000

THE FIRST EXPERIENCED THE ISSUE WHEN THE LIFT GATE WAS LEFT OPEN FOR A WHILE THE BATTERY DIED BEFORE THE BATTERY DIED ON THE LIFT GATE WAS LEFT OPEN AND WE COULDN'T OPEN THE LIFTGATE AND THE ONLY WAY TO GET THE LIFT GATE TO OPEN WAS THE UNHOOK THE BATTERY THEN AFTER THE LIFT GATE WAS LEFT OVER WITH WHILE THE BATTERY COMPLETELY DIED THEN FROM THEN ON THE BATTERY CONTINUED TO NOT BE FULLY CHARGED WHEN TO SUBARU THEY COULDN'T FIGURE OUT THE ISSUE REP. *TR

AT FREEWAY SPEED, THE BRAKE MAKES NOISE AND VIBRATE WHEN YOU PRESS THE PEDAL LIGHTLY TO REDUCE SPEED, THIS HAPPENS MOSTLY WHEN YOU GO DOWNHILL. BATTERY DRAINS WHEN PARKED INSIDE THE GARAGE OVERNIGHT, REAR GATE DOES NOT LOCK WHEN CLOSED.

OUR WINDSHIELD CRACKED AND WE HAD TO REPLACE IT NOT TOO LONG AFTER PURCHASING. WE HAVE HAD PROBLEMS WITH OUR HEATER LOCKING AND NOT BEING ABLE TO TURN IT OFF OR OUR DRUNK LOCKING AND WE CANT OPEN IT WE ARE UNABLE TO UNLOCK IT.... WE PUT IN SEVERAL COMPLAINTS ABOUT A GRINDING NOISE WHEN WE BREAK SINCE WE BOUGHT THE CAR. I NOTICED IT WHEN I FIRST DROVE IT AND THEY TOLD ME IT WAS NORMAL. WHEN THE CAR TAKES OFF THERE IS A SHAKE AND STALL BEFORE IT MOVES. ALSO WHEN DRIVING IT FEELS LIKE IT JOLTS AND THEN GOES AGAIN ALSO A COMPLAINT....

Mileage: 3,000

AFTER LEAVING THE REAR HATCH OPEN FOR AN EXTENDED TIME WHILE LOADING THE CAR FOR A TRIP TO FLORIDA, IT FAILED TO START. IT ALSO WAS NOT ABLE TO BE JUMP START IT WITH ANOTHER CAR BATTERY. IT WAS FINALLY TOWED TO THE DEALER ON 12/31/19 & THEY CHARGED THE BATTERY & TESTED & REPROGRAMMED IT.SINCE I WAS GOING AWAY FROM HOME FOR AN EXTENDED PERIOD, I DIDN'T WANT TO TAKE A CHANCE THAT THE DISCHARGED BATTERY WOULD CAUSE FURTHER PROBLEMS, SO I PURCHASED A NEW BATTERY & HAD IT INSTALLED. AS I UNDERSTAND FROM THE SERVICE TECHNICIAN, A SENSOR ON THE TAILGATE DID NOT SHUT OFF THE CARGO LIGHT WHEN IT WAS LEFT OPEN FOR THE EXTENDED PERIOD, WHICH DISCHARGED THE BATTERY TO ALMOST NO ENERGY REMAINING. THIS EXTREMELY LOW ENERGY CAUSED THE BATTERY NOT TO BE ABLE TO BE JUMPED & FORCED IT TO BE TAKEN TO THE DEALER TO BE CHARGED. I UNDERSTAND THAT ALMOST COMPLETE DISCHARGING OF A BATTERY SIGNIFICANTLY SHORTENS ITS LIFE & RELIABILITY. I BELIEVE THAT THIS MODEL SUBARU HAS A DESIGNED DEFECT IN THE ELECTRICAL SYSTEM THAT CAUSES THE BATTERY TO BE ALMOST COMPLETELY DISCHARGED BY HAVING THE TAILGATE OPEN FOR THE TIME IT TAKES TO PACK THE CAR. THIS BELIEF IS REINFORCED BY CHECKING THE INTERNET & LEARNING THAT OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCES & HAVE COMPLAINED ABOUT IT TO THE CAR MANUFACTURER. THE CAR MANUFACTURER NEEDS TO BE FORCED TO INSTITUTE A RECALL & PROVIDE A SOFTWARE "PATCH" & WHATEVER ELSE NEEDS TO BE MODIFIED OR CHANGED TO PREVENT THE BATTERY FROM DISCHARGING IN THE FUTURE. IF PART OF THE ORIGINAL PROBLEM WAS THAT THE OEM BATTERY WAS INAPPROPRIATELY SIZED, THEN THEY SHOULD ALSO REIMBURSE ME FOR THE NEW BATTERY THAT WAS PURCHASED.

Mileage: 7,544

MY 2019 ASCENT WAS PARKED IN GARAGE OVERNIGHT. WENT OUT TO CAR AND FOUND REAR TAILGATE WOULD NOT OPEN AND CAR WOULD NOT START. BATTERY WAS DEAD. JUMPSTARTED CAR AND DROVE IT TO THE STORE. WHEN I PARKED THE CAR IT WENT DEAD, CAR WOULD NOT RESTART, AND WOULD NOT LOCK, TAILGATE WOULD NOT OPEN. HAD TO GET ROADSIDE SERVICE TO COME OUT AND START CAR. TOOK CAR TO DEALER AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT DID REPLACE THE BATTERY. SEVERAL WEEKS LATER WHILE CAR WAS PARKED AND LOCKED IN A STORE PARKING LOT I CAME OUT AND FOUND THE REAR TAILGATE OPEN. NO ONE HAD PUSHED THE REMOTE TO OPEN THE TAILGATE? TODAY I FOUND THE CAR PARKED IN THE GARAGE AND THE TAILGATE WOULD NOT OPEN, THE CAR WOULD NOT START, AND THE BATTERY WAS DEAD AGAIN. I COULD FIND NO REASON FOR THE BATTERY TO BE DEAD AGAIN. THE CAR HAD BEEN DRIVEN NORMALLY AROUND TOWN FOR THE LAST FEW DAYS. IT WAS PARKED IN THE GARAGE. ALL THE DOORS WERE SHUT AND NO LIGHTS HAD BEEN LEFT ON. THE CAR WAS PURCHASED IN JUNE 2019 AND HAS LESS THAN 6000 MILES ON IT PLUS THIS IS A NEW BATTERY. I AM CONCERNED ABOUT DRIVING THE CAR AND BEING LEFT ON THE ROAD BY A DEAD BATTERY OR COMING OUT AND FINDING THE REAR TAILGATE OPEN IN A PARKING LOT.

Mileage: 5,500

AFTER HAVING DRIVEN THE ASCENT FOR 30 MINUTES OR MORE, TURNED OFF VEHICLE FOR ABOUT 15 MINUTES. AFTER RENDERING THE VEHICLE IT WOULD NOT START. THE FIRST TIME THIS HAPPENED, COASTED VEHICLE DOWN SLIGHT GRADE TO SIDE OF ROAD, AND AFTER A FEW MINUTES IT STARTED AGAIN. THE SECOND TIME IT HAPPENED, IT WOULD NOT START AFTER SEVERAL ATTEMPTS. CONTACTED SUBARU THOUGH IT'S STARLINK PROGRAM. THEY TOLD ME TO HOLD KEYLESS STARTER BUTTON FOR 30 SECONDS, THEN TRY TO START AGAIN. AFTER DOING THIS THE CAR STARTED.

Mileage: 6,000

2019 ASCENT WITH 6000 MILES GARAGE KEPT SUSTAINED COMPLETE ELECTRICAL FAILURE AT GAS STATION REFILL. CAR DROVE AND STARTED NORMALLY GOING TO STATION AND AFTER FILLUP FAILED TO START.

Mileage: 6,000

I PURCHASED VEHICLE IN DECEMBER 2018 FOR 2019 MODEL. THE ORIGINAL BATTERY ONLY LASTS SLIGHTLY OVER ONE YEAR. IT IS COMMON KNOWLEDGE THAT BATTERY OF A NEW VEHICLE NORMALLY LASTS FOR MORE THAN 5 YEARS. BATTERY RAN OUT IN LESS THAN 14 MONTHS IS VERY WEIRD AS I HAVE ONLY DRIVEN AROUND 2,500 MILES ONLY. I AM STRONGLY BELIEVE THAT THE BATTERY IS DEFECTIVE.

DRIVING NORMAL, 30 MPH ON A FLAT ROAD, WHEN ALL DASH LIGHTS LIT UP. RAB, BREAK, CHECK ENGINE, EVERY SINGLE DASH LIGHT AT THE SAME TIME. WE THEN LOST POWER STEERING, AND WHEN WE PULLED OVER COULDN'T GET THE CAR INTO PARK. EVENTUALLY AFTER FIGHTING WITH IT, CAR WENT INTO PARK. ATTEMPTED TO RESTART IT, AND IT DID RE-START BUT WITH THE SAME LIGHTS ON THE DASH. IT WAS UNABLE TO BE DRIVEN AND HAD LOST POWER IN A POTENTIALLY DANGEROUS SITUATION. CAR WAS TOWED. DEALER HAS HAD IT SINCE THEN, NOW 01/21/20 AND THEY KNOW IT'S ELECTRICAL, IT HAS HAPPENED AGAIN WHILE THEY DROVE IT, BUT THEY CANNOT FIGURE OUT WHAT THE PROBLEM IS.

Mileage: 25,000

CAR WAS SHAKING WHILE IDLING/ SHIFTING HARD/ STUDDERING WHILE TRYING TO SHIFT AND NOT SHIFTING WHILE GOING UP AN INCLINE. THE TRANSMISSION WAS DAMAGED FROM THE SLACK IN THE CVT BELT AND NOW HAS TO BE COMPLETELY REPLACED. ALSO THE BATTERY DIED. NO DOORS WERE LEFT OPEN AND NO LIGHTS WERE LEFT ON. NO REASON TO HAVE A DEAD BATTERY OTHER THAN A LARGE PARASITIC DRAIN WHILE THE CAR IS OFF.

Mileage: 18,000

EVERY WEEK OR TWO THE CAR FAILS TO START. WHEN THE IGNITION BUTTON IS PUSHED, THE VEHICLE GAINS POWER BUT DOES NOT TURNOVER AND START. YOU NEED TO EXIT THE VEHICLE, LOCK THE VEHICLE AND UNLOCK THE VEHICLE AND GO THROUGH THIS PROCESS UP TO 7 TIMES BEFORE THE VEHICLE WILL START. VEHICLE HAS BEEN BROUGHT BACK TO SUBARU SERVICE DEPARTMENT 3 SEPARATE TIMES FOR UP TO 2 WEEKS AT A TIME AND THEY ARE UNABLE TO REPLICATE OR FIX THE PROBLEM.

Mileage: 7,000

AFTER CLEANING AND DETAILING THE INSIDE OF MY 2019 ASCENT, THE BREAK PEDAL WOULD ONLY DEPRESS1/2 TO 1 INCH PREVENTING THE AUTO TO START. AUTO ROADSIDE SERVICE JUMP STARTED AND SAID LEAVING DOORS OPEN DRAINED BATTERY BELOW 12V, PREVENTING IT FROM STARTING. SAID SUBARU BATTERIES ARE WAY UNDER POWERED AND DRAIN EASILY.

Mileage: 1,500

REAR HATCH DOES NOT FULLY CLOSE OCCASIONALLY. THIS IS ONLY NOTED BY THE HATCH APPEARING OPEN AND THE BATTERY BEING COMPLETELY DRAINED AND DEAD. ON TWO OCCASIONS I HAVE CLOSED THE HATCH WITH THE ON-DOOR BUTTON AND CAME BACK TO FIND THE HATCH SLIGHTLY AJAR AND THE BATTERY COMPLETELY DEAD.

ISSUE #1: TRANSMISSION. STARTING AROUND 8000 MILES, A LOUD SQUEALING SOUND WOULD OCCUR PERIODICALLY DURING AUTOMATIC SHIFTING. AT FIRST IT WAS ONLY WHILE OBTAINING HIGHWAY SPEEDS AND LATER IT WOULD HAPPEN AT CITY STREET SPEEDS. THE SQUEALING SOUND WOULD BE ACCOMPANIED BY A SHUTTERING FEELING AS WELL. WE LIVE 3 HOURS FROM THE DEALER AND WERE TOLD BY THE DEALER THAT THE CAR WAS JUST 'GETTING TO KNOW US'. AS THIS PROBLEM PERSISTED AND WORSENED, WE WERE FINALLY BROUGHT IT TO THE DEALER AT 12,000 MILES AND THE TECHNICIAN DIAGNOSED A TRANSMISSION PROBLEM AND SAID WE NEED A NEW TRANSMISSION. THAT WAS ON 9/27/19. WE ARE AWAITING THE AVAILABILITY OF A NEW TRANSMISSION WHILE DRIVING A LOANER. ISSUE #2: ELECTRICAL ISSUE. TWICE ALL OF THE ENGINE WARNING/DASHBOARD LIGHTS CAME ON WHILE DRIVING ABOUT 20 MPH ON A DIRT ROAD. THE FIRST TIME WAS AROUND 9800 MILES. I WAS ABLE TO DRIVE THE CAR AND BROUGHT THE CAR TO A LOCAL REPAIR SHOP (SUBARU DEALER IS 150 MILES AWAY) AND HIS COMPUTER DIAGNOSED A POSSIBLE TRANSMISSION PROBLEM AND HE REBOOTED THE ELECTRICAL SYSTEM. ALL SEEMED OK WITH THE ELECTRICAL SYSTEM FOR A WHILE. THIS HAPPENED AGAIN AROUND 11,000 MILES WHILE BEING DRIVEN AT CITY STREET SPEEDS AND THE NEXT MORNING THE ELECTRICAL SYSTEM WAS BACK TO NORMAL. IN TALKING TO THE SUBARU DEALER BY PHONE, THEY SAID THERE WAS PROBABLY JUST A BUG IN THE SYSTEM AND IT CAN FIX ITSELF. AT THE 12,000 MILE APPT, NO ISSUES WERE DISCOVERED WITH THE ELECTRICAL SYSTEM.

Mileage: 9,800

OUR ASCENT HAS BEEN DYING SINCE JUNE, WHICH WAS ALMOST A YEAR FROM THE DAY WE BOUGHT IT BRAND NEW (FIRST ASCENT SOLD BY OUR DEALER). IT HAS LOST TOTAL POWER ABOUT 7-8 TIMES NOW AND WE'VE HAD IT TOWED TO OUR SUBARU DEALER THREE TIMES. THE FIRST TIME THEY SAID IT WAS A DEFECTIVE BATTERY AND GAVE US A NEW BATTERY. THE SECOND TIME THE DEALER PERSON SAID THERE WAS NO PROBLEM AND BLAMED ME FOR LEAVING ONE OF THE INTERIOR LIGHTS ON OVERNIGHT THUS DRAINING THE BATTERY. THE THIRD TIME THEY KEPT THE CAR FOR ABOUT A WEEK AND AFTER THAT THEY SAID IT WAS SOME SORT OF A LOOSE CABLE AND THAT THEY HAD FIXED THE PROBLEM. SINCE THEN THE CAR HAS DIED TWO MORE TIMES. THE FIRST ONE WHEN MY HUSBAND WAS CAMPING WITH THE KIDS (WHICH HAS HAPPENED BEFORE WHILE CAMPING BECAUSE OF THE OPENING AND CLOSING OF DOORS) BUT LUCKILY HE HAD A "JUMP STARTER KIT" WHICH WE HAD ACQUIRED AFTER FEW TIMES AFTER OUR CAR DIED. AND, THAT I MUST ADD THAT IT IS A TOOL THAT SHOULD COME WITH EVERY ASCENT! THE LAST TIME WAS TODAY. PROBABLY BECAUSE THE KIDS LEFT ONE INTERIOR LIGHT ON AGAIN. THEY KEEP CLAIMING IT'S MY FAULT FOR LEAVING THE INTERIOR LIGHT ON OVERNIGHT, AND THAT THE SUBARU TECHNOLOGY REPORTING SYSTEM HAS NOTHING ABOUT THIS. ISN'T THIS AN ABSURD? UNACCEPTABLE THAT A SMALL LITTLE LIGHT CAN DRAIN THE ENTIRE BATTERY POWER ONLY OVERNIGHT. I AM NOT TALKING ABOUT HEADLIGHTS ON OVERNIGHT, IT'S ONLY ONE INTERIOR LIGHT... AND SOMETIMES NOT EVEN THAT, JUST THE FACT THAT WE OPENED AND CLOSED THE DOORS WAY TOO MANY TIMES (EG WHILE CAMPING). THIS IS VERY IRRITATING AND I THINK THEY SHOULD HAVE THIS FIXED.

MY NEW VEHICLE HAS EXPERIENCED COMPLETE ELECTRICAL MALFUNCTION WHILE DRIVING. VEHICLE UNEXPECTEDLY TURNS ON ALL WARNINGS AND DISABLED ALL SAFETY FEATURES TO INCLUDE COLLISION AND BLINDSIDE MONITORS. AS INDICATED BY MANY OTHER SUBARU OWNERS, THE PROBLEMS WERE DIAGNOSED BY SUBARU TO BE RELATED TO A LOOSE TRANSMISSION HARNESS. SO FAR SUBARU HAS NOT ISSUED A RECALL TO INSPECT ALL 2019 AND 2020 SUBARU ASCENT TRANSMISSION ASSEMBLY. WE ARE SUPER SCARE OF DRIVING THE VEHICLE WITH THE IDEA THAT IT CAN STALL IN MID DRIVING.

Mileage: 30

WE HAD A SERIOUS ELECTRICAL MALFUNCTION OF OUR NEW 2019 SUBARU ASCENT THAT HAPPENED ON JULY 27,2019 AT APPROXIMATELY 11 AM. THE VEHICLE WAS PARKED IN OUR DRIVEWAY IN THE SUN. THE TEMPERATURE WAS APPROXIMATELY 95 DEGREES.WE LOADED OUR DOGS IN THE REAR OF THE SUBARU ASCENT IN METAL WIRE CRATES.WE THEN CLOSED THE HATCHBACK USING THE BUTTON AND THE MOTOR FUNCTIONED PROPERLY TO CLOSE THE HATCHBACK COMPLETELY. MY WIFE THEN GOT INTO THE DRIVER SEAT OF THE VEHICLE AND ATTEMPTED TO START THE CAR WITH THE PUSHBUTTON START. THE STARTER CLICKED ON AND THE ENGINE TURNED OVER ONCE BUT DID NOT START. SHE THEN PRESSED THE START BUTTON AGAIN WITH NO RESPONSE WHATSOEVER FROM THE VEHICLE. THE DASHBOARD WARNING LIGHTS STARTED FLASHING RANDOMLY. THE MAIN LCD SCREEN IN THE CENTER CONSOLE TURNED BLANK AND THEN REAPPEARED IN THE HOME SCREEN. NO OTHER ELECTRICAL SYSTEMS WERE FUNCTIONAL. SPECIFICALLY WE COULD NOT OPEN THE REAR HATCH NOW AS IT IS ELECTRICALLY MOTOR DRIVEN AND THERE IS NO WAY FROM THE OUTSIDE TO MECHANICALLY OPEN THE HATCH. THIS IS A NEW 2019 SUBARU ASCENT THAT WAS PURCHASED APPROXIMATELY 2 MONTHS PRIOR AND HAS ONLY 1500 MILES ON IT.MY WIFE ATTEMPTED TO USE THE STARLINK HELP BUTTON INSIDE THE VEHICLE BUT THAT DID NOT WORK.I DISCONNECTED THE BATTERY CABLES FROM THE BATTERY FOR A LITTLE OVER A MINUTE AND A HALF. I THEN TRIED RECONNECTING THE BATTERY CABLES AND RESTARTING THE CAR BUT NOTHING WORKED.THE CAR WOULD NOT START EVEN WITH JUMPER CABLES ATTACHED. NONE OF THE ELECTRICAL SYSTEMS WERE FUNCTIONAL WITH THE JUMPER CABLES ATTACHED.I HAD TO OBTAIN A BOLT CUTTER AND CUT THE CRATE APART TO BRING THE ANIMALS OUT. I NOTIFIED A MY SUBARU DEALER OF THIS PROBLEM. THEY HAD US BRING THE CAR INTO THEIR DEALERSHIP ON MONDAY JULY 29.THEY STATED THEY RAN DIAGNOSTICS AND ACTUALLY TALKED TO THE SUBARU SUPPORT FROM CORPORATE AND COULD NOT FIND ANY DEFECT IN THE VEHICLE. NO FIX WAS DONE

Mileage: 1,500

WHEN TRUNK OR DOORS ARE OPEN MORE THAN AN HOUR BATTERY WILL DRAIN TO THE POINT WHERE THE ENGINE IS UNABLE TO START. THIS HAS HAPPENED TWICE WITH MY VEHICLE AND I HAVE HEARD REPORTS FROM OTHER ASCENT OWNERS EXPERIENCING THE SAME ISSUE. FROM WHAT I CAN TELL THE ISSUE IS CAUSED BY THE DOOR SENSORS REMAINING ON AS LONG AS THE DOOR IS OPEN EVEN IF THE ENGINE AND ACCESSORIES ARE TURNED OFF. VEHICLE WAS STATIONARY BOTH TIMES IT HAPPENED, PARKED IN GARAGE. ALL LIGHTS AND OTHER ELECTRONICS WERE TURNED OFF, ONLY DOOR WAS LEFT OPEN.

Mileage: 1,000

I ATTEMPTED TO START MY SUBARU ASCENT AND IT WOULD NOT START. I CONTACTED SUBARU'S TOWING AND THEY CAME AND JUMPSTARTED THE CAR. THE TOWING COMPANY INFORMED ME THAT SUBARU'S ASCENT BATTERIES ARE DEFECTIVE AND THAT THEY HAVE BEEN FORCED TO JUMP A NUMBER OF THEM. I DROVE TO WORK. THE NEXT MORNING, I WOKE TO THE SAME PROBLEM. I CALLED SUBARU'S TOWING SERVICE, AND THEY CAME OUT AGAIN. I TOOK THE CAR TO THE DEALERSHIP AND THEY TESTED THE BATTERY, BUT THE BATTERY DID NOT EXHIBIT FAIL CODES. SUBARU WOULD NOT REPLACE THE BATTERY, DESPITE THE TWO FAILURES. SINCE THIS TIME, I'VE HAD MULTIPLE BATTERY FAILURES AND SUBARU CONTINUES TO DENY MY REQUEST FOR REPLACEMENT.

Mileage: 5,000

ALMOST 9500 MILES, RAINING OUTSIDE WIFE DRIVING NORMAL SPEED (HIGHWAY DRIVING) AND EYESIGHT STOPPED WORKING AND CHECK ENGINE LIGHT CAME ON. VEHICLE STILL RAN. SECONDLY TOOK TO LOCAL SUBRAU DEALERSHIP FOR 10,000 SERVICE THEY FOUND NOTHING WRONG AND DID SERVICE. WIFE LEFT DEALERSHIP AND NOTICED CAR PULLING TO LEFT AFTER TIRES ROTATED. RETURNED TO DEALERSHIP , THEY SAID IT WAS NORMAL FEATHERING OF TIRES. WORRIED EYESIGHT AND ENGINE CAN BE AFFECTED WITH RAIN. ALSO AT A FEW HUNDRED MORE MILES WE NOW SMELL BURNING OIL ON AND OFF OUTSIDE OF CAR. WE HAVE ALSO EXPERIENCED HIGH REVVING MOTOR WITH NO FOOT ON GAS PEDAL.(STATIONARY WHEN SMELLING BURNT OIL SMELL AND MOTOR REVVING. ALSO ONCE HIGH REVVING WHILE MY 17 YEAR OLD WAS CITY DRIVING. LOVE TO DRIVE THE CAR, HOPE IT HOLDS UP!

Mileage: 9,600

LET THE TAILGATE OPEN FOR 4 HOURS AND THE BATTERY DIED. USE THE CAR TO TRAVEL WITH DOGS. PURPOSE OF THE CAR IS TO TRAVEL WITH DOGS FOR FIELD WORK. CANNOT HAVE IT DIE OR MY DOGS DIE WITHOUT PROPER VENTILATION.

Mileage: 1,000

THE BATTERY DRAINS ALL THE TIME LOCKING THE REAR HATCH. YOU CAN NOT ACCESS THE CAR FROM THE REAR. IF DOGS ARE CRATED IN THE REAR THEY ARE STUCK & THIS CAN BE DANGEROUS. I HAD TO CLIMB THROUGH THE REAR SEAT UNHOOK SEVERAL ANCHORS THAT HOLD THE CRATES DOWN, TRY TO MANEUVER ONE SIDE WAYS SO AS TO GET THE DOOR TO OPEN TO GET THE DOG OUT. IF IT WAS HOT OUT OR AN EMERGENCY, THIS COULD HAVE BEEN A SERIOUS ISSUE. IT TOOK ABOUT 20 MIN. TO GET THIS DONE. THERE IS NO OVERRIDE ON THIS PARTICULAR VEHICLE. THE DEALER SAID ITS THE WAY IT IS. UNTIL THE BATTERY GETS JUMPED OR CHARGED, YOU CAN'T GET IN THE REAR HATCH.

Mileage: 5,900

THE BATTERY KEEPS DYING WHEN I HAVE THE TAILGATE (TG) OPENED FOR EXTENDED PERIODS OF TIME SUCH AS WHEN DOG TRAINING. THE FIRST TIME MY BATTERY DIED, I WAS THE LAST PERSON ON THE TRAINING GROUNDS. I CLOSED THE TG AND LIGHTS WERE FLASHING AND BEEPING FOR A FEW MINUTES. THE BATTERY DIED AND THE TG WAS SHUT AND WOULDN'T OPEN. I PANICKED B/C I COULD NOT GET MY DOGS OUT AND I WAS ALONE IN A VAST WOODED AREA. THIS IS A TERRIBLE SAFETY ISSUE B/C IF I DID NOT HAVE CELL PHONE COVERAGE THAT DAY, MY DOGS WOULD'VE BEEN TRAPPED IN THE CAR WITHOUT WATER AND I WOULD HAVE HAD TO WALK A VERY LONG WAY TO GET HELP SINCE THE SUBARU ROADSIDE ASSISTANCE WILL NOT WORK WITHOUT CELL COVERAGE. IN FEB., I WAS DOG TRAINING IN AREAS OF GEORGIA WHERE THERE IS NO CELL PHONE COVERAGE. THREE DAYS IN A ROW, MY BATTERY DIED. FORTUNATELY, ANOTHER MEMBER OF OUR GROUP JUMP STARTED THE CAR. THE LOCAL DEALER IN TALLAHASSEE WAS SHOCKED TO HEAR THAT LEAVING THE TAILGATE OPEN WOULD DRAIN THE BATTERY. SUBARU SAYS THIS IS HOW THE CAR WAS DESIGNED. IN ADDITION TO INSTALLING A NEW BATTERY, THEY INSTALLED A BATTERY DISCONNECT SWITCH, WHICH I PURCHASED TO PREVENT MY BATTERY FROM DYING. EVERY TIME YOU FLIP THE SWITCH TO CUT THE BATTERY OFF, ALL THE PRESETS GO BACK TO DEFAULT AND HAVE TO BE RESET. AND NOW RANDOMLY ALL THE WARNING LIGHTS NOW COME ON AND THE EYESIGHT SYSTEM FAILS B/C SUPPOSEDLY THE SYSTEM IS SENSING A DROP IN VOLTAGE WHEN THE BATTERY DISCONNECT SWITCH IS BEING USED. IT SEEMS TO ME THAT SUBARU DIDN'T THINK THIS THROUGH GIVEN THAT THEY MARKET TO THE OUTDOORSY TYPE OF PERSON, DOG OWNERS AND CAMPERS. THEY NEED SOME SORT OF FIX TO CORRECT THIS SAFETY ISSUE TO ALLOW OWNERS TO TURN OFF THE POWER TO THE TG WHEN NEEDED SO THEY ARE NOT LEFT STRANDED WHEN THEY ARE 'OFF THE GRID' AS THEIR COMMERCIALS TOUT. .

Mileage: 3,500

I WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY.

Mileage: 2,417

HAVE HAD ELECTRICAL (RADIO/BLUETOOTH) ISSUES SINCE 2 WEEKS AFTER TAKING POCCESSION. BEEN IN FOR REPAIR 4 TIMES . NO RESOLVE LOOSE STEERING IS A BIG SAFETY CONCERN. WHILE DRIVING VEHICLE AT AN APPROX.SPEED OF 65 MPH IN WINDY CONDITIONS ON NOV.3 2018 GARDEN STATE PKWY THE WIND ENCAPSULATED THE VEHICLE CAUSING INABILITY TO CONTROL. VEHICLE MOVED RELENTLESSLY SIDE TO SIDE MAKING A WHITE KNUCKLE EXPERIENCE. SIDE WINDOW LANE DEPARTURE LIGHTS WERE ALMOST ON CONSTANTLY. FELT LIKE THE WIND WAS LIFTING CAR FROM GROUND. HAD TO PULL INTO 2 REST STOPS AS STRESS OF TRYING TO CONTROL VEHICLE WAS UNPREDICTABLE AND STRESSFUL. AS FOR ELECTRONIC ISSUES DEALER REPLACED AMPLIFIERS AND PROBLEM STILL PERSISTS NEW RADIO/PHONE UNIT ORDERED BUT NOT INSTALLED DUE TO MY FILING LEMON LAW

Mileage: 600