2020 SUBARU ASCENT Visibility/wiper Problems
48 complaints about Visibility/wiper
This Problem Across All Years
All Visibility/wiper Complaints (48)
On Tuesday, January 3, I had a THIRD chip in my windshield. This just happened yesterday, so I have not had it evaluated yet. HOWEVER, this will be the THIRD chip that I will have to have repaired in the three short years I've owned this vehicle. The first chip happened within a month of owning the vehicle, and there is a current NHTSA complaint on file (11297348) for this chip. The second chip occurred in September 2022, and I have had that one repaired. NEITHER of the repairs "held" past 30 days. I have NEVER owned a vehicle that had a windshield that chipped so easily. I'm very surprised that this has not been a recall issue yet (as the glass repair shop suggested it should be- they see this ALOT with Subarus).
Front windshield has cracked for a second time. The initial windshield purchased with the vehicle cracked, and was replaced in 2020. The second windshield has now cracked, and is pending repair.
We've had this car for a little over 2 years and have had 3 cracked windshields, seems like anything that hits it causes a crack. I've been driving for over 45 years and multiple cars and have had cracked windshields 2 or 3 times. This doesn't make any sense. Thank you.
While parked, I adjusted the rear view mirror to my driving position. I heard a cracking noise and saw a crack go about three inches down from the rear view mirror on the windshield. Over night it spread from the mirror all the way down to the base of the windshield. I inspected the windshield for impact damage and found none.
My windshield cracked for no reason. There is no point of impact. The vehicle is just over 2 years old and has been driven approx 7000 miles. I don't drive a lot, and live in a pretty rural area where there is little traffic. When I picked up my son from daycare the day before there was no crack. The next morning when I got in the car to go drop him off, there was a substantial crack. This seems to be a common problem with this vehicle, according to searches online. The vehicle was parked in my driveway, and nowhere near any trees. It did not storm that night. I cannot see any reason the windshield would have cracked.
The windshield cracked on its own at the top of the windshield in the middle of the sights.
My front windshield spontaneously cracked while driving. The closest car was a very small car almost a mile in front of me and couldn't have caused a rock to get me. There were no warnings before it happened and it hasn't been inspected by anyone yet
Windshield cracked twice for no apparent reason. Had the windshield replaced by Subaru, and will now have to replace it a second time.
When I arrived at work I noticed a 4 inch crack at the bottom left corner of my windshield. I had not noticed any rock hitting my windshield. By the time I got out of work, the crack had expanded to about 8 or 10 inches and continued to expand to over 1 foot. This has never happend to me in the 35 years I've been driving and not to any of the many cars I've owned. I filed a claim with my insurance and plan to have the windshield replaced this week. However, I happened to do a Google Search about Subaru Ascent cracked windshields and noticed the recall of other Subaru models. Additionally, on the Subaru forums, there have been many others writing of the similar experience of an unexplained crack in the windshield of their Subaru Ascent.
I recently bought my Subaru and I noticed the transmission would stall when going in to gear or changing gears and the rpm would be high, also last night I de fogged my windows and drove to my destination and noticed a crack in my windshield from the top where my eyesight is, I did not hear or see anything hit my car windshield, my car didn't give off any warning signs for either of the problems I stated, I have contacted subur 1800subur3 they say there is no recall so now talk to customer service so now I am waiting to speak to them
Windshield cracked with no apparent reason.
As we were driving, a vehicle passed us going the other way and suddenly something hit our windshield and damaged it. I am reporting this because the cracks from this unusual incident are rather large in comparison to other windshield chips I have seen on previous cars.
Several months ago a very small chip appeared in our windshield. We do not remember getting hit by anything. Within a couple of days the chip cracked almost half the length of the windshield. We paid over $1000.00 to have windshield replaced. Less than two months later we again saw a small chip in the windshield. My husband tried to fix it before it cracked and while fixing it the chip cracked almost half the length of the windshield. We will now have to pay to fix another windshield due to spontaneous chips that we were not aware of.
The windshield cracked out of no where. I haven't even had the car for a year and barely drive it.
WITHIN A SEVEN MONTH PERIOD AND WHILE MY CAR HAD UNDER 10,000 MILES ON IT, I'VE HAD TO REPLACE THE WINDSHIELD TWICE. BOTH TIMES A PEA SIZE CHIP HAD PROGRESSED INTO A 12-18 INCH CRACK WITHIN A HOUR WHILE THE CAR WAS PARKED. BOTH TIMES I WAS DRIVING ON THE SAME CITY HIGHWAY AT SPEEDS AT/UNDER 60 MPH AND WAS HIT WITH COMMON HIGHWAY GRAVEL. MY PREVIOUS SUBARU, A 2018 OUTBACK, ALSO HAD TO HAVE THE WINDSHIELD REPLACED WHEN THE REARVIEW MIRROR POPPED OFF THE WINDSHIELD ON ITS OWN WHILE I WAS DRIVING IN A NEIGHBORHOOD AND LEFT A HOLE THROUGH THE WINDSHIELD. THERE IS SOMETHING DEFECTIVE WITH THESE NEWER SUBARU WINDSHIELDS AND ITS A SAFETY ISSUE.
Mileage: 9,500
WINDSHIELD CRACKED WITH NO CAUSE I CAN SEE
Mileage: 4,000
MY WINDSHIELD CRACKED OUT OF NO WHERE WHILE DRIVING ON THE FREEWAY
I WAS DRIVING ON THE HIGHWAY ON 4/16 AND SOMETHING HIT THE WINDSHIELD AND CREATED THIS CHIP. I'M AFRAID IT'S GOING TO TURN INTO A LARGE CRACK
Mileage: 18,000
18 INCH CRACK IN WINDSHIELD ON PASSENGER SIDE, HAPPENED SPONTANEOUSLY, NOTHING STRUCK THE WINDSHIELD AT ANY TIME.. JUST NOTICED IT TODAY 4/7/21 AT 0930
Mileage: 8,500
A HORIZONTAL CRACK APPEARED IN THE TOP 3/4 OF THE DRIVERS SIDE WINDSHIELD. CRACK BEGINS ON LEFT MOST EDGE OF WINDSHIELD AND HAS SPREAD APPROXIMATELY 6' HORIZONTAL AND THEN 8' DOWNWARD. CRACK CONTINUES TO GET WORSE AND NEEDS REPLACEMENT ASAP. NO IMPACTS TO THE WINDSHIELD AND CRACK WAS FOUND AFTER SITTING OVERNIGHT.
Mileage: 16,600
ON MARCH 19, 2021, WHILE PARKED, A HORIZONTAL CRACK WAS NOTICED ON THE BOTTOM EDGE OF THE WINDSHIELD, DRIVER'S SIDE. I ESTIMATE THE CRACK WAS 4-8 INCHES LONG. ON MARCH 21, 2021, A VERTICAL CRACK WAS NOTICED, WHICH EXTENDED FROM THE HORIZONTAL CRACK (PLEASE SEE PHOTOS).
Mileage: 14,800
PARKED VEHICLE FOR THE EVENING INSIDE OF GARAGE. NEXT DAY, HAD A LARGE VERTICAL, "S" SHAPED CRACK STARTING FROM THE AREA NEAR THE EYE SIGHT EXTENDING DOWN NEAR THE BOTTOM 3/4 OF THE WINDSHIELD. NO APPARENT CHIP OR DAMAGE AT THE STARTING POINT OF THE CRACK.
Mileage: 15,000
WE'VE OWNED OUR CAR FOR LESS THAN 8 MOS AND RECENTLY EXPERIENCED A CRACKED WINDSHIELD THAT DID NOT EMERGE FROM A ROCK CHIP. WE ARE VERY FRUSTRATED WITH THIS AS THE REPLACEMENT HAS TO BE OEM (I.E. EXPENSIVE) BECAUSE OF THE SAFETY FEATURES ON THE CAR.
Mileage: 8,000
BOUGHT THIS VEHICLE JULY 2020. SO IT'S BEEN 8 MONTHS AND ALREADY THERE'S A CRACK IN OUR FRONT WINDSHIELD
Mileage: 7,500
SPONTANEOUS CRACK IN THE WINDSHIELD AFTER A COLDEST NIGHT IN MY REGION VEHICLE WAS DRIVEN HOME WITH NO VISIBLE CRACK AND WHEN I WENT TO THE CAR THE NEXT MORNING TO DRIVE AWAY, THERE WAS A CRACK IN THE WINDSHIELD.
Mileage: 3,326
WINDSHIELD BROKE WITHOUT ANY REASON. CAR ONLY A FEW MONTHS OLD.
Mileage: 8,000
MY VEHICLE IS FAIRLY NEW 7 MONTHS TO BE EXACT. WHEN IT WAS 4 MONTHS OLD I'VE STARTED TO NOTICE RUST AND CORROSION ON THE WINDOW PANELS THAT ARE METAL. WHEN I WENT IN FOR OIL CHANGE SERVICE THEY DENY THAT THERE IS RUST AND JUST OFFERED TO POLISH IT. AT 7 MONTHS THE WINDSHIELD HAS CHIPS AND CRACKS WHICH IS ODD WITHOUT A REASON.
Mileage: 9,800
THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT IS APPROXIMATELY 1/2 INCH WIDE GOING HORIZONTALLY ACROSS THE WINDSHIELD ON THE DRIVER SIDE.
Mileage: 16,946
WINDSHIELD ON CAR CRACKED AFTER ONLY OWNING THE CAR FOR A COUPLE OF DAYS.
Mileage: 9,000
A CHIP IN THE WINDSHIELD CRACKED AND SPIDERED DOWN THE WHOLE WINDSHIELD. IT HAPPENED 2 WEEKS AFTER OWNING MY NEW CAR. I'M STILL UNSURE ON WHY IT CRACKED 🤦‍♀️ THERE ISN'T A CHIP MARK OR ANY START POINT. IT'S WORRIED HOW IT JUST STARTED CRACKING. AND SINCE IT'S OVER A 1,000 TO FIX IT. IT IS STILL CRACKED. AND ANYTHING THAT REQUIRES THE EYE NO LONGER WORKS. I LOVE MY CAR BUT HATE HOW NOTHING NEEDING THE EYE WORKS.
Mileage: 1,000
PURCHASED CAR IN NOVEMBER 2019, FRONT WINDSHIELD CRACKED 2/21/2020 FOR NO APPARENT REASON ON THE UPPER SIDE NEAR THE REAR VIEW MIRROR. IT WAS REPLACED AND NOW IT HAS CRACKED AGAIN FOR NO REASON, ON THE LOWER CORNER OF THE PASSENGER SIDE.
Mileage: 12,000
WE WERE DRIVING ON I5 NORTH WHEN I NOTICED A CRACK IN THE WINDSHIELD. WITHIN 30 MINUTES IT SPREAD TO A CRACK LARGER THAN A DOLLAR BILL. I NOW HAVE TO REPLACE THE ENTIRE WINDSHIELD. THIS IS A BRAND NEW 2020 CAR THAT I PURCHASED IN NOVEMBER 2019. PRIOR TO THIS VEHICLE, I OWNED A SUBARU WHICH ALSO GOT A RANDOM CRACK IN THE WINDSHIELD WHILE DRIVING ON THE FREEWAY NO LARGE TRUCKS KICKING UP GRAVEL/ROCKS AROUND. .
Mileage: 13,750
TWO TIMES THE WINDSHIELD HAS CRACKED TO THE POINT OF NEEDING TO BE REPLACED. THE FIRST TIME THE MOMENT OF IMPACT WAS NOT OBSERVED, JUST THE LARGE CRACK ACROSS HALF THE WINDSHIELD. THE SECOND TIME A SMALL ROCK HIT THE WINDSHIELD AND WITHIN ONE HOUR THE CRACK HAD SPREAD FAR ENOUGH THAT THE WINDSHIELD WILL NEED TO BE REPLACED. WE HAVE OWNED THIS CAR (BOUGHT BRAND NEW) FOR 5 MONTHS AND THIS WILL BE THE THIRD WINDSHIELD ON THIS CAR.
Mileage: 3,600
ON THE PASSENGER SIDE OF MY CAR, THERE IS A LARGE CRACK THAT HAS APPEARED FROM NO WHERE. NOTHING HIT THE WINDOW OR DID WE SEE ANY DAMAGE OTHER THAN A CRACK APPEARING ONE DAY.
Mileage: 8,900
THE VEHICLE WAS IN A PARKING LOT AND THE WINDSHIELD CRACKED ON ITS OWN. GETTING BACK INTO MY CAR I NOTICED A CRACK THAT STARTED ON THE DRIVER'S SIDE EDGE THAT WENT TOWARD THE CENTER OF THE WINDSHIELD.
Mileage: 8,810
MY 2020 SUBARU ASCENT WINDSHIELD CRACKED ON 7/20/2020. IT STARTED IN THE LOWER PASSENGER SIDE. I HEARD A TICK LIKE A ROCK HIT IT BUT THERE WAS NOT A TRUCK IN FRONT OF ME. I WAS DRIVING ON THE HIGHWAY APPROX. 70 MPH, I94 WB BEFORE THE MOORLAND BLVD EXIT. (UPHILL) THERE IS A VERY SMALL ORIGIN AREA - IT IS UNDER THE FRONT HOOD. HARDLY WHERE A ROCK COULD IMPACT WHILE MOVING. WE JUST BOUGHT IT LATE MARCH 2020 - WE HAVE ABOUT 1250 MILES ON IT. I AM TRYING TO WORK WITH SUBARU, I STOPPED BY THE DEALER AND THEY TOOK PICTURES TO FILE A WARRANTY CLAIM. THE SERVICE DEPT MGR DID NOT THINK IT WOULD BE ACCEPTED SO I WANT TO FILE THIS CLAIM AS WELL.
Mileage: 1,250
VEHICLE WAS STATIONARY ON PRIVATE DRIVEWAY. WENT TO VEHICLE TO RETRIEVE PERSONAL ITEM AND THEN NOTICED A LARGE CRACK ORIGINATING ON THE LOWER RIGHT HAND SIDE OF THE FRONT WINDSHIELD. UNKNOWN WHAT CAUSED THE INCIDENT. CRACK WAS NOT APPARENT EARLIER IN THE DAY. *TR
THIS IS A NEW CAR IN COLORADO. AT 146 MILES, MY WINDSHIELD SPONTANEOUSLY CRACKED. I HEARD A LOUD SOUND AND WITHIN MINUTES, MY WINDSHIELD HAD A LONG CRACK. AT THE TIME THIS HAPPENED, I WAS DRIVING 65 MPH ON HIGHWAY NINE IN CO, A FEW MILES FROM HOME. THERE WERE NO CARS AHEAD OR BEHIND OF ME AT ALL! *TR
Mileage: 146
PURCHASED A 2020 SUBARU ASCENT TODAY. ON THE WAY HOME ON THE FREEWAY MY WIFE NOTICED THE WINDSHIELD HAD A CRACK IN IT THAT WAS NOT PRESENT AT DEALERSHIP. UPON FURTHER INSPECTION WHEN ARRIVING HOME, THERE IS A PITTED AREA INSIDE OF THE WINDSHIELD ON THE DRIVERS SIDE.
Mileage: 50
WINDSHIELD DEVELOPED LARGE CRACK SEEMINGLY OUT OF NOWHERE. NO NOTABLE INSTANCE OF A ROCK OR OTHER OBJECT STRIKING THE WINDOW WHILE IN MOTION. *TR
Mileage: 11,000
WINDSHIELD SPONTANEOUSLY CRACKED FOR NO APPARENT REASON
Mileage: 14,000
MY WINDSHIELD CRACKED THR ENTIRE LENGTH OF WINDSHIELD. UPON I SPECTION NEITHER MY HUSBAND NOR I COULD FIND A CHIP WHICH WOULD HAVE BEEN THE ROOT CAUSE OF THE CRACK. I AM UNSURE WHEN I NOTICED THE CRACK, I BELIEVE IT WAS WHEN I GOT IN MY CAR TO GO TO WORK ONE MORNING.
FRONT WINDSHIELD SPONTANEOUSLY CRACKED WITHIN WEEKS OF NEW PURCHASE.
Mileage: 500
MY WINDSHIELD CRACKED JUST 2 WEEKS AFTER PURCHASING THE CAR. IT HAS SINCE CRACKED TWO MORE TIMES. I WAS TRAVELING ON THE HIGHWAY ALL THREE TIMES. THE DATE BELOW IS AN APPROXIMATE DATE.
Mileage: 1,000
A LARGE CRACK IN THE WINDSHIELD HAS FORMED WITHOUT ANY REASON. THERE WERE NO MAJOR ROCKS OR ACCIDENTS. INSTEAD, IT CRACKED ON ITS OWN.
Mileage: 3,000
FRONT DRIVER SIDE WINDOW RANDOMLY CRACKED. VEHICLE WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70MPH ON THE INTERSTATE. NO OTHER CARS AROUND. THEN ALL OF A SUDDEN THE WINDOW CRACKS.
Mileage: 2,200
THERE ARE SO MY SMALL PITS AND CHIPS IN MY WINDSHIELD. I HAVE LESS THAN 6000 MILES ON THE CAR, AND OWNED IF FOR LESS THAN 6 MONTHS. I NOTICED THE FIRST CHIP IN THE FIRST WEEK OF OWNERSHIP BUT THOUGHT IT WAS BAD LUCK. SINCE THEN I AM FACING WELL OVER A DOZEN, AND THEY ARE INCREDIBLY DISTRACTING. THERE IS NO WAY THIS IS NORMAL WEAR AND TEAR. I'VE NEVER HAD A ROCK HIT THE CAR. ITS JUST THE FINE GRANULES THAT COME WITH DRIVING. THIS IS HORRIBLE!
Mileage: 5,200
I PURCHASED MY ASCENT ON NOVEMBER 29, 2019. BY DECEMBER 8, I HAD TWO CRACKS IN THE WINDSHIELD. I LIVE IN A SMALL TOWN, AND WAS DRIVING LESS THAN 45MPH WHEN BOTH OF THESE CHIPS OCCURRED. ONE WAS (ACCORDING TO SAFELITE) TOO SMALL TO REPAIR. THE OTHER ONE WAS REPAIRED ON 12/10. BY JANUARY 2, THE CRACK THAT WAS REPAIRED HAS REAPPEARED. SAFELITE DOES NOT GUARANTEE THEIR WORK, AND NOW I WILL HAVE TO SPEND A FORTUNE AND USE MY DEDUCTIBLE TO REPLACE THE WINDSHIELD ON A BRAND NEW VEHICLE.
Mileage: 900