This Problem Across All Years
The front panel of the moonroof cracked from the inside without any impact or clear cause. I brought the vehicle to my local Subaru dealer, Troncalli, for inspection, but they were unable to determine why it happened. I purchased this vehicle for my wife and kids, and now there’s a cracked piece of glass directly above their heads. After doing some research, I found that this appears to be a common issue, often attributed to temperature fluctuations or body flexing. It seems Subaru used the same thin glass on the moonroof panels as they do on their windshields, which seems to be the problem. The vehicle is only three years old, yet Subaru has declined to cover the damage. I am hesitant to pay out of pocket to replace the panel, knowing the issue still exists on newer models, including the 2025s. My concern is that even after repair, it could easily happen again.
The front panel of the moonroof cracked from the inside without any impact or clear cause. I brought the vehicle to my local Subaru dealer, Troncalli, for inspection, but they were unable to determine why it happened. I purchased this vehicle for my wife and kids, and now there’s a cracked piece of glass directly above their heads. After doing some research, I found that this appears to be a common issue, often attributed to temperature fluctuations or body flexing. It seems Subaru used the same thin glass on the moonroof panels as they do on their windshields, which seems to be the problem. The vehicle is only three years old, yet Subaru has declined to cover the damage. I am hesitant to pay out of pocket to replace the panel, knowing the issue still exists on newer models, including the 2025s. My concern is that even after repair, it could easily happen again.
In span of little over a year i have replaced the windshield once and had a repair twice. Insurance already went up due to the claims. Windshield cracks fast and easily!
In span of little over a year i have replaced the windshield once and had a repair twice. Insurance already went up due to the claims. Windshield cracks fast and easily!
Windshield started cracking after a minor pebble strike near the bottom center of the windshield. Crack has doubled in size in less than 10 minutes and continues to grow.
Windshield started cracking after a minor pebble strike near the bottom center of the windshield. Crack has doubled in size in less than 10 minutes and continues to grow.
I own 4 Subarus I’ve replaced 4 windshields and since replacing the windshields, I have 4 broken windshields. The oldest Subaru I own is a 2020. The smallest rock cracks the windshield, many think it’s the eye sight system and a much thinner windshield. Insurance companies increase the rates if you claim the windshield, so many Subaru owners just don’t get them fixed, causing visibility issues. I emailed Subaru of America about the problem and they sent me a $500 dollar coupon for parts? I asked a dealership about it, they said “that’s Arizona”. 5 of the 8 broken windshields broke in Massachusetts where I bought 3 of the 4 Subarus, he avoided the conversation after that. Something’s not right, and Subaru has gotten into trouble with this before.
I own 4 Subarus I’ve replaced 4 windshields and since replacing the windshields, I have 4 broken windshields. The oldest Subaru I own is a 2020. The smallest rock cracks the windshield, many think it’s the eye sight system and a much thinner windshield. Insurance companies increase the rates if you claim the windshield, so many Subaru owners just don’t get them fixed, causing visibility issues. I emailed Subaru of America about the problem and they sent me a $500 dollar coupon for parts? I asked a dealership about it, they said “that’s Arizona”. 5 of the 8 broken windshields broke in Massachusetts where I bought 3 of the 4 Subarus, he avoided the conversation after that. Something’s not right, and Subaru has gotten into trouble with this before.
With less than 5500 miles on our new Ascent, the windshield has 100s of small chips in it. When contacting Subaru about the issue we were told that's an outside environment issue and not something they could help with. After reading online, it seems the acoustic glass Subaru is using is an inferior product prone to easy damage that no other manufacturers has issues with. We now have 2 cracks forming from these small chips. This is a dangerous issue that impedes visibility with how such little effort it takes to chip or break the front windshield.
With less than 5500 miles on our new Ascent, the windshield has 100s of small chips in it. When contacting Subaru about the issue we were told that's an outside environment issue and not something they could help with. After reading online, it seems the acoustic glass Subaru is using is an inferior product prone to easy damage that no other manufacturers has issues with. We now have 2 cracks forming from these small chips. This is a dangerous issue that impedes visibility with how such little effort it takes to chip or break the front windshield.
2022 Ascent. Windshield cracked in cold weather. No impact.
2022 Ascent. Windshield cracked in cold weather. No impact.
2nd cracked front windshields in the 1st 5 months we have own the car. Not sure how the first crack happened but this 2nd crack just started and has now spread to over half the window.
2nd cracked front windshields in the 1st 5 months we have own the car. Not sure how the first crack happened but this 2nd crack just started and has now spread to over half the window.