10
Complaints
8
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes, Hydraulic Complaints

Showing 10 of 10
Apr 9, 2007 Crash 40,000 mi

I WAS APPROACHING A STOP LIGHT LAST APRIL 28, 200) AND WENT TO APPLY MY BRAKES, ONLY TO FIND THAT THEY WEREN'T GOING TO WORK. I WAS ONLY GOING ABOUT 20 MPH AND GRAVITY SLOWED ME DOWN TO BELOW 18 MPH BECAUSE AIR BAGS DIDN'T DEPLOY, ONLY TO BE STOPPED BY A CAR MAKING A LEFT HAND TURN ONTO A HIGHWAY VIA ROAD-RAMP. 3 PEOPLE WERE INJURED, AND MY DRIVING RECORD SEVERELY SCORCHED. NEEDLESS TO SAY, I HAD THE CAR TOWED TO AN INDEPENDENT MECHANIC TO FIX THE DEFECTIVE BRAKES TICKET. THERE WERE NO SUBARU DEALERS IN TOWN. THEY DID A VISUAL INSPECTION AND FOUND NOTHING TO BE THE MATTER. AS SOON AS I GOT BACK HOME, A WEEK LATER, I TOOK MY CAR INTO SUBARU, WHO RAN DIAGNOSTICS ON THE ABS ONLY TO CONCLUDE THAT I WAS A CRAZY PERSON. I DECIDED I RATHER NEEDED A SECOND, AND THIRD OPINION. NOW SUBARU HAD MY CAR FOR AT LEAST 3 HOURS, GAVE IT BACK, TOOK ME BEHIND THE STORE TO TEST THE BRAKES, AND THE 20 FEET ON GRAVEL IT TOOK TO STOP WAS NORMAL, NOT TO MENTION, I HAD I QUOTE STATING 100% FUNCTIONAL AND NEW BRAKES. SO MY MAIN MECHANIC TOOK THE TIRES OFF TO LOOK THE BRAKES ,AND SAID OH MY GOD YOU CAN'T DRIVE THIS CAR, THERE WERE NO BRAKES! NONE, IT WAS NOT MEASURABLE, THAT' WAS HOW LITTLE THERE WERE.. SO I GOT A THIRD OPINION, AGREEING WITH THE SECOND OF MY MECHANIC, I CONCEDED, AND GOT MY BRAKES CHANGED. I ASKED TO KEEP THE BRAKE PADS TO TAKE TO SUBARU TO SHOW THEM THEIR GRAVE ERROR. I GAVE THE PADS TO THEM, THEY SWORE UP AND DOWN TO GET TO THE BOTTOM OF IT, AND THAT WAS JULY 3, 2006, THIS IS APRIL 9, 2007. I THOUGHT ALL WAS WELL THAT ENDS WELL, BUT NOW THAT I KNEW OTHER PEOPLE HAVING SIMILAR PROBLEMS I DIDN'T WANT TO DIE JUST BECAUSE I LOVE MY CAR, AND I THOUGHT IT MIGHT BE TIME TO BUY OUT OF MY BAJA. *AK

Apr 9, 2007 Crash 40,000 mi

I WAS APPROACHING A STOP LIGHT LAST APRIL 28, 200) AND WENT TO APPLY MY BRAKES, ONLY TO FIND THAT THEY WEREN'T GOING TO WORK. I WAS ONLY GOING ABOUT 20 MPH AND GRAVITY SLOWED ME DOWN TO BELOW 18 MPH BECAUSE AIR BAGS DIDN'T DEPLOY, ONLY TO BE STOPPED BY A CAR MAKING A LEFT HAND TURN ONTO A HIGHWAY VIA ROAD-RAMP. 3 PEOPLE WERE INJURED, AND MY DRIVING RECORD SEVERELY SCORCHED. NEEDLESS TO SAY, I HAD THE CAR TOWED TO AN INDEPENDENT MECHANIC TO FIX THE DEFECTIVE BRAKES TICKET. THERE WERE NO SUBARU DEALERS IN TOWN. THEY DID A VISUAL INSPECTION AND FOUND NOTHING TO BE THE MATTER. AS SOON AS I GOT BACK HOME, A WEEK LATER, I TOOK MY CAR INTO SUBARU, WHO RAN DIAGNOSTICS ON THE ABS ONLY TO CONCLUDE THAT I WAS A CRAZY PERSON. I DECIDED I RATHER NEEDED A SECOND, AND THIRD OPINION. NOW SUBARU HAD MY CAR FOR AT LEAST 3 HOURS, GAVE IT BACK, TOOK ME BEHIND THE STORE TO TEST THE BRAKES, AND THE 20 FEET ON GRAVEL IT TOOK TO STOP WAS NORMAL, NOT TO MENTION, I HAD I QUOTE STATING 100% FUNCTIONAL AND NEW BRAKES. SO MY MAIN MECHANIC TOOK THE TIRES OFF TO LOOK THE BRAKES ,AND SAID OH MY GOD YOU CAN'T DRIVE THIS CAR, THERE WERE NO BRAKES! NONE, IT WAS NOT MEASURABLE, THAT' WAS HOW LITTLE THERE WERE.. SO I GOT A THIRD OPINION, AGREEING WITH THE SECOND OF MY MECHANIC, I CONCEDED, AND GOT MY BRAKES CHANGED. I ASKED TO KEEP THE BRAKE PADS TO TAKE TO SUBARU TO SHOW THEM THEIR GRAVE ERROR. I GAVE THE PADS TO THEM, THEY SWORE UP AND DOWN TO GET TO THE BOTTOM OF IT, AND THAT WAS JULY 3, 2006, THIS IS APRIL 9, 2007. I THOUGHT ALL WAS WELL THAT ENDS WELL, BUT NOW THAT I KNEW OTHER PEOPLE HAVING SIMILAR PROBLEMS I DIDN'T WANT TO DIE JUST BECAUSE I LOVE MY CAR, AND I THOUGHT IT MIGHT BE TIME TO BUY OUT OF MY BAJA. *AK

Dec 23, 2005 Crash

DT: THE CONTACT STATED WHILE DRIVING DOWN A WINDING MOUNTAIN ROAD THE VEHICLE LOST BRAKING POWER. SHE TRIED TO SLOW IT BY DOWN SHIFTING THE GEARS, AND THEN SHE USED THE EMERGENCY BRAKE. THE VEHICLE STARTED SMOKING AND SHE DROVE INTO A DITCH. THE BRAKES HAD BEEN PREVIOUSLY REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO THE DEALERSHIP. A POLICE REPORT TAKEN AT THE SCENE. THERE WAS BODY DAMAGE TO THE VEHICLE. THE INSURANCE ADJUSTER STATED THERE WERE NO PROBLEMS WITH THE BRAKES. THE DEALERSHIP HAS NOT YET INSPECTED THE VEHICLE. *AK

Dec 23, 2005 Crash

DT: THE CONTACT STATED WHILE DRIVING DOWN A WINDING MOUNTAIN ROAD THE VEHICLE LOST BRAKING POWER. SHE TRIED TO SLOW IT BY DOWN SHIFTING THE GEARS, AND THEN SHE USED THE EMERGENCY BRAKE. THE VEHICLE STARTED SMOKING AND SHE DROVE INTO A DITCH. THE BRAKES HAD BEEN PREVIOUSLY REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO THE DEALERSHIP. A POLICE REPORT TAKEN AT THE SCENE. THERE WAS BODY DAMAGE TO THE VEHICLE. THE INSURANCE ADJUSTER STATED THERE WERE NO PROBLEMS WITH THE BRAKES. THE DEALERSHIP HAS NOT YET INSPECTED THE VEHICLE. *AK

Mar 22, 2004 8,135 mi

MY SUBARU BAJA HAS AN INTERMITTENT BRAKING PROBLEM. WHEN TRAVELLING AT ABOUT 10 - 20 MILES PER HOUR IT WILL NOT STOP BUT JUST SLOW DOWN EVEN THOUGH PRESSING THE BRAKE AS HARD AS I CAN. THE BRAKES DO NOT GO ALL THE WAY TO THE FLOOR. TWO DAYS AGO I ALMOST HIT A CAR WHEN DOING ABOUT 10 MILES PER HOUR AND THE BRAKES FAILED TO STOP PROPERLY. IT TOOK THE CAR ABOUT 20 FEET TO STOP APPLYING AS MUCH PRESSURE AS I COULD TO THE BRAKES. IT REPEATED THIS PROBLEM IN A SAFE AREA OF THE PARKING LOT 4 MORE TIMES BEFORE WORKING PROPERLY. THE PAVEMENT WAS DRY. THE DEALER SAYS THERE IS NO PROBLEM. THIS IS THE 3RD OR 4TH TIME THIS HAS HAPPENED OVER THE PAST 5 MONTHS . WE ARE BRINGING THE CAR IN AGAIN BUT THE DEALER SAYS IT HAS TO OCCUR WHEN THEY ARE DRIVING THE CAR. THIS CAR IS DANGEROUS. WOULD YOU PLEASE INVESTIGATE BEFORE SOMEONE IS KILLED OR INJURED.*AK

Mar 22, 2004 8,135 mi

MY SUBARU BAJA HAS AN INTERMITTENT BRAKING PROBLEM. WHEN TRAVELLING AT ABOUT 10 - 20 MILES PER HOUR IT WILL NOT STOP BUT JUST SLOW DOWN EVEN THOUGH PRESSING THE BRAKE AS HARD AS I CAN. THE BRAKES DO NOT GO ALL THE WAY TO THE FLOOR. TWO DAYS AGO I ALMOST HIT A CAR WHEN DOING ABOUT 10 MILES PER HOUR AND THE BRAKES FAILED TO STOP PROPERLY. IT TOOK THE CAR ABOUT 20 FEET TO STOP APPLYING AS MUCH PRESSURE AS I COULD TO THE BRAKES. IT REPEATED THIS PROBLEM IN A SAFE AREA OF THE PARKING LOT 4 MORE TIMES BEFORE WORKING PROPERLY. THE PAVEMENT WAS DRY. THE DEALER SAYS THERE IS NO PROBLEM. THIS IS THE 3RD OR 4TH TIME THIS HAS HAPPENED OVER THE PAST 5 MONTHS . WE ARE BRINGING THE CAR IN AGAIN BUT THE DEALER SAYS IT HAS TO OCCUR WHEN THEY ARE DRIVING THE CAR. THIS CAR IS DANGEROUS. WOULD YOU PLEASE INVESTIGATE BEFORE SOMEONE IS KILLED OR INJURED.*AK

Jan 15, 2004 Crash 6,790 mi

TOTAL ABS BRAKE SYSTEM FAILURE WHILE ATTEMPTING TO STOP VEHICLE IN LIGHT TRAFFIC AT LESS THAN 20 MPH ON DRY SURFACE. FIRST ATTEMPT TO BRAKE MET WITH UNDUE BRAKE PEDAL RESISTANCE WITH NO STOPPING ACTION. SECOND ATTEMPT MET WITH UNRESTRICTED PEDAL TRAVEL TO THE FLOOR WITH NO STOPPING ACTION. VEHICLE ONLY STOPPED ON IMPACT. THE DRIVER AND TWO OTHER PEOPLE WERE INJURED.

Jan 15, 2004 Crash 6,790 mi

TOTAL ABS BRAKE SYSTEM FAILURE WHILE ATTEMPTING TO STOP VEHICLE IN LIGHT TRAFFIC AT LESS THAN 20 MPH ON DRY SURFACE. FIRST ATTEMPT TO BRAKE MET WITH UNDUE BRAKE PEDAL RESISTANCE WITH NO STOPPING ACTION. SECOND ATTEMPT MET WITH UNRESTRICTED PEDAL TRAVEL TO THE FLOOR WITH NO STOPPING ACTION. VEHICLE ONLY STOPPED ON IMPACT. THE DRIVER AND TWO OTHER PEOPLE WERE INJURED.

Oct 25, 2003 Crash 6,802 mi

TOTAL ABS BRAKE SYSTEM FAILURE WHILE ATTEMPTING TO STOP VEHICLE IN LIGHT TRAFFIC AT LESS THAN 20 MPH ON DRY SURFACE. FIRST ATTEMPT TO BRAKE MET WITH UNDUE BRAKE PEDAL RESISTANCE WITH NO STOPPING ACTION. SECOND ATTEMPT MET WITH UNRESTRICTED PEDAL TRAVEL TO THE FLOOR WITH NO STOPPING ACTION. VEHICLE ONLY STOPPED ON IMPACT. THE DRIVER AND TWO OTHER PEOPLE WERE INJURED. *LA

Oct 25, 2003 Crash 6,802 mi

TOTAL ABS BRAKE SYSTEM FAILURE WHILE ATTEMPTING TO STOP VEHICLE IN LIGHT TRAFFIC AT LESS THAN 20 MPH ON DRY SURFACE. FIRST ATTEMPT TO BRAKE MET WITH UNDUE BRAKE PEDAL RESISTANCE WITH NO STOPPING ACTION. SECOND ATTEMPT MET WITH UNRESTRICTED PEDAL TRAVEL TO THE FLOOR WITH NO STOPPING ACTION. VEHICLE ONLY STOPPED ON IMPACT. THE DRIVER AND TWO OTHER PEOPLE WERE INJURED. *LA