2018 SUBARU CROSSTREK Visibility/wiper Problems

The front windshield spontaneously developed a crack about 5 inches long which later suddenly increased to about 15 inches in length. It is our understanding that this problem has occurred in the windshields of other Subaru models. The internet states that Subaru windshields have had a tendency to crack without impact due to the windshield's angle or thinness to accommodate Eyesight technology.

While driving home in the evening, I was startled by a sudden cracking sound that I heard. Although nothing appeared to have impacted the windshield, I speculated that it may have been caused by a plastic bag in which I stored trash in my vehicle on occasion. The following day, my partner noticed a significant crack in the windshield as he loaded bags into the car. I recounted the previous night's experience of hearing the disturbing sound that had caught my attention. The crack in the windshield continued to expand, causing me great distress and anxiety about the potential safety implications. As someone who relies on my vehicle for work-related commitments, the thought of the windshield shattering while I was driving deeply concerned me. This experience exacerbated my chronic pain and added financial worries due to the unexpected repair costs. Despite the absence of any apparent cause for the crack, I sought assistance from my car dealership, only to be advised that an independent service center would offer a more cost-effective solution and repair quicker. Following the windshield replacement process, which was completed by an independent service center. I have documented the progress of the crack through photographs. This unforeseen issue, with no prior indicators, caused significant distress for someone who struggles with change and is reluctant to have their vehicle undergoing repairs, beyond routine maintenance. While the windshield has been successfully replaced, I remain vigilant due to the abrupt nature of the initial damage.

Windshield cracked almost all the way across to other side and then down. This vehicle has the eyesight package. I do not remember date it happened but will state 2 years ago. When it happened it quickly moved across windshield.

A windshield that was replaced July 14, 2021 at a Subaru dealership developed a crack for no apparent reason within 6 months (December 2021). The crack began at the bottom passenger-side edge and as of July 17, 2022 the crack has now extended 3/4 the distance across the windshield (upwards towards the top edge of the windshield). This is a very expensive replacement cost ($1,400) at the Subaru dealership. I am concerned about replacing the windshield again if the replacement windshields are defective and prone to cracking.

A very, very small pebble hit the windshield while driving and caused a ~9 inch fracture in the windshield. I see that Subaru has had a class action lawsuit for defective windshields, but for some reason did not include the 2018 Crosstrek — but I can assure you, it's the same glass on these vehicles and the smallest pebble caused a nearly foot long crack.

I got a cracked glass on the empty road and this is a same problem like at Impreza

Windshield cracked in cold weather.

This is the second time my windshield has spontaneously cracked since buying my 2018 Crosstrek. Both the first and this time, the windshield appears to crack for no apparent reason and the crack grows every day until it crosses the entire windshield. These are costly to repair and should NOT crack without any visible damage.

WHAT LOOKS LIKE A SMALL CHIP APPEARED ON THE WINDSHIELD WITHOUT ANYTHING HITTING IT. THE CAR WAS PARKED IN A DRIVEWAY IN A SUBURBAN NEIGHBORHOOD.

Mileage: 34,500

MY 2018 SUBARU CROSSTREK'S WINDSHIELD CRACKED FOR NO APPARENT REASON. THERE WAS NO ROCK OR ANYTHING THAT I SAW HIT IT. THE CRACK KEEPS GROWING AND IS NOW ABOUT THE LENGTH OF A DOLLAR BILL. I HAVE HAD A CRACKED WINDSHIELD BEFORE ON A DIFFERENT CAR AND IT IS OBVIOUS WHEN SOMETHING LIKE A ROCK HITS IT. HOWEVER, THIS CRACK SEEMED TO HAVE COME OUT OF NOWHERE. WHEN I FIRST NOTICED THE CRACK THE VEHICLE WAS IN MOTION ON CITY STREETS (~35 MPH)

Mileage: 15,103

I OWN A SUBARU CROSSTREK (2018)OUR CAR WINDSHIELD HAS A CRACK. I'VE NEVER BEEN INTO ANY ACCIDENT OR COLLISION THAT CAN CAUSE SUCH A CRACK. I DIDN'T UNDERSTAND WHY THERE ALL OF A SUDDEN IS A CRACK ON WINDSHIELD ONE DAY. I JUST PARKED THE CAR IN OUR PARKING LOT IN OUR COMMUNITY ( IT'S A COVERED LOT) AND THE NEXT DAY WHEN I WENT IN TO CAR, I NOTICED THE CRACK.. I'VE BEEN SEARCHING AROUND AND NOTICED THAT SUBARU VEHICLES INCLUDING CROSSTREK HAVE TONS OF REPORTED ISSUES OF WINDSHIELD CRACKS.

Mileage: 35,000

THE WINDSHIELD SUDDENLY CRACKED WHILE DRIVING THE CAR ON A CITY STREET. NO IMPACT OR REASON FOR IT. CRACK BEGUN ON THE TOP MIDDLE SECTION OF THE WINDSHIELD AND EXTENDED TO THE BOTTOM OF THE WINSHIELD IN A MATTER OF SECONDS. WINDOW REPLACEMENT AND EYESIGHT ADAS CALIBRATION REQUIRED.

Mileage: 2

DRIVING MY 2018 SUBARU CROSSTREK DOWN THE HIGHWAY TODAY (2/13/2021) WITH NO OTHER CARS VISIBLE ON THE ROAD WITH ME IN THEIR DIRECTION I TURNED ON MY DEFROST AND WINDSHIELD WIPERS. I NOTICED AT THAT AFTER THAT FUNCTION A CRACKING LINE FROM THE BOTTOM OF THE WINDSHIELD GREW UP FROM THE BOTTOM AND CURVED LEFT. THE CRACK CONTINUED FOR ABOUT 7-10" DURING THE REMAINING 3 HOUR DRIVE ON THE HIGHWAY. TO BE CLEAR THERE WAS NO CHIP OR IMPACT. I HAVE PICTURES FROM THE MOMENT I REALIZED IT BEHIND THE WHEEL AND AGAIN OUTSIDE OF THE VEHICLE AT THE END OF MY TRIP. THERE IS NO IMPACT JUST A PERFECT CRACK STARTING FROM BELOW THE WINDSHIELD WIPERS, WHICH IS PROECTED FROM DEBRE BY THE HOOD AND WIPERS. THE CAR WAS PURCHASED MAY 2018, MANUFACTURED AFTER FEB 2018 AND IS LESS THAN 3 YEARS OLD.

Mileage: 69,000

I HAVE A TOTAL OF TWO WINDSHIELD CRACKS ON MY ORANGE 2018 SUBARU CROSSTREK. THE FIRST OCCURED IN 05/23/2019. I WAS DRIVING ON MIRA MESA BLVD IN SAN DIEGO APPROACHING I-15 NORTH RAMP WHEN A SMALL ROCK FLEW A FROM CARS TIRE AND HIT MY WINDSHIELD ON THE DRIVER-SIDE, LOWER PORTION NEAR THE WIPER BLADES. I WAS DRIVING THE SPEED LIMIT OF 45 WHEN THIS HAPPENED. THE ROCK CAUSED A SMALL CHIP AND TWO CRACKS. AS I DROVE ON THE FREEWAY TO WORK, THE CRACK BEGAN TO PROPAGATE. I IMMEDIATELY CALLED A WINDSHIELD REPAIR COMPANY AND HAVE THEM SEAL THE CRACK TO PREVENT IT FROM SPREADING. COST $75 THE SECOND OCCASION ON 01/24/21 I WAS DRIVING ON THE I-5 FREEWAY NEAR OCEANSIDE HEADING NORTH. I WAS PASSING A TRUCK WHEN A DIME SIZE ROCK FLEW ONCE AGAIN AND HIT MY WINDSHIELD. I WAS DRIVING AT 75 MPH. THIS HIT RIGHT ON THE DRIVER-SIDE AROUND EYE LEVEL TO THE DRIVER. AT THIS POINT, IT SEEMED THE WINDSHIELD WAS WEAK SO I'M GETTING IT REPLACED. COSTING ME $400. THIS WINDSHIELD IS WEAK AND I SHOULD HAVE NOT HAVE TO REPLACE OR REPAIR IT AT SUCH A RAPID RATE.

Mileage: 16,000

WHILE DRIVING ON MY WAY HOME IN LIGHT SNOW MY WINDOW CRACKED STARTING AT 6 INCHES AND IS NOW OVER A FOOT LONG AND GROWING.

Mileage: 53,000

MY WINDSHIELD GOT A BIG CRACK OUT OF NOWHERE WHILE I WAS DRIVING ON A HIGHWAY. IN ADDITION MY WINDSHIELD WIPER NOZZLES AND PUMP HAVE BOTH BEEN REPLACED DUE TO PROBLEMS CLEANING WINDOW BUT CONTINUE TO MALFUNCTION STILL AND I CAN'T SEE CLEARLY BECAUSE OF IT.

Mileage: 18,000

WINDSHIELD CRACKED, UNSURE OF TIMING

Mileage: 25,000

A LONG (10-12 INCH) CRACK IN THE WINDSHIELD. I CAN ONLY IMAGINE THAT A SMALL PEPPLE HIS THE WINDSHIELD WIHILE DRIVING ON THE FREEWAY. NO NOTICABLE DAMANAGE UNTIL A FEW DAYS LATER WHEN I NOTICED A LONG (10-12) INCH CRACK IN THE WINDSHEILD NEAR THE DASH (BOTTOM OF THE WINDSHIELD) AND TRAVELING UP AND TO THE RIGHT OF THE WINDSHIELD.

Mileage: 20,000

WINDSHIELD CRACKED ON THE DRIVER'S SIDE WHILE DRIVING ON THE INTERSTATE. THE CRACK OCCURRED IN EARLY OCTOBER. THERE WAS NO REASON THE WINDSHIELD SHOULD HAVE CRACKED.

Mileage: 35,000

WINDSHIELD CRACKED WITH NO CAUSE.

Mileage: 35,000

AFTER ONLY ONE YEAR OF OWNERSHIP, THE VEHICLE'S WINDSHIELD CRACKED. WHILE PREPARING FOR OUR EARLY MORNING COMMUTE, MY WIFE AND I APPROACHED THE VEHICLE AND QUICKLY REALIZED THAT THERE WAS A CRACK EXTENDING FROM THE UPPER LEFT-HAND SIDE TO THE LOWER RIGHT-HAND SIDE OF THE WINDSHIELD (VIEWING THE VEHICLE FROM THE OUTSIDE). NO ROCKS OR SHARP OBJECTS EVER STRUCK THE WINDSHIELD. THE WINDSHIELD CRACKED WHILE THE VEHICLE WAS STATIONARY.

Mileage: 8,500

WITH THE CRACK COVERING THE EYESIGHT SYSTEM, THE WARNING SIGNAL WAS ALWAYS FLASHING AND CAUSING MY STEERING TO PULL TO ONE SIDE. SINCE IT WAS DOING THIS IT WAS CAUSING THE CAR TO PULL TO ONE SIDE OR BRING MY TIRES COSTING ME AN ADDITIONAL $800 TO REPLACE THE TIRES BALANCE AND ALIGNMENT FOR MY CROSSTREK, PLUS THE DOWNTIME THAT I HAD TO TAKEOFF FROM WORK TO GET MY CAR WORKED ON AT THE SUBARU DEALERSHIP.

Mileage: 60,000

A CRACK APPEARED ACROSS THE BOTTOM CENTER OF THE WINDSHIELD 2 WEEKS AGO WHILE IT WAS PARKED.

Mileage: 86,000

WHILE DRIVING DOWN THE ROAD I RAN OVER A SMALL POTHOLE AND I NOTICED A SMALL CHIP THAT HAD APPEARED ON THE WINDSHIELD. WHEN I STOPPED TO LOOK IT OVER I COULDN'T EVEN FEEL IT FROM THE OUTSIDE. RESOLVING TO GET IT FIXED WHEN I CAME HOME I BEGAN DRIVING AND NOT EVEN AN HOUR INTO MY TRIP IT HAD TURNED INTO. A CRACK GOING DOWN THE LENGTH OF THE DRIVERS SIDE. BY THE END OF THE TRIP IT STRETCHED 4 FEET FROM THE UPPERMOST CORNER DRIVERS SIDE GOING DOWN, AND THEN MAKING A CURVED PERPENDICULAR TO THE GROUND AND GOING TO THE PASSENGER SIDE. ALL IN THE MATTER OF A FEW HOURS.

Mileage: 40,000

WINDSHIELD CONSTANTLY POPPING LIKE IT IS CRACKING FROM WHEN NEW. SMALL ROCK HIT IT AND A HUGE CRACK ACROSS AT LEAST 25% OF WINDSHIELD BEFORE YOU COULD HAVE IT REPAIRED.

Mileage: 11,000

THE WINDSHIELD HAS CRACKED WITH NO IMPACT OR DAMAGE TO CAUSE THE CRACK. THE VEHICLE HAS BEEN PARKED IN OUR RESIDENCE DRIVEWAY AND NOT DRIVEN (HOME DUE TO COVID) SO I AM CERTAIN NOTHING HAS HIT THE WINDOW TO CAUSE IT TO CRACK. THE CRACK IS VERTICAL STRAIGHT UP FROM THE DEFROSTER ELEMENT ON THE PASSENGER SIDE AND IS 10+ INCHES LONG. DEALER INDICATES THIS IS NOT UNDER WARRANTY AND WOULD COST NEARLY 3K TO REPLACE WINDSHIELD AND RECALIBRATE THE EYESIGHT FUNCTIONALITY. I UNDERSTAND FROM RESEARCH ONLINE THAT THIS IS A KNOWN ISSUE ON SUBARU MODELS, INCLUDING THE CROSSTREK.

Mileage: 16,000

MY CAR WAS PARKED APPROXIMATELY 2 HOURS AND 15 MINUTES TODAY, FRIDAY JULY 10, 2020, FROM 9:15AM UNTIL 11:30AM. WHEN I RETURNED TO MY CAR, THE WINDSHIELD HAD A CRACK ON THE RIGHT PASSENGER SIDE STARTING AT TOP OF WINDOW APPROXIMATELY 3 INCHES LONG. IT IS GOING UP AND DOWN ON THE WINDSHIELD, FROM THE TOP. I DID NOT HAVE A ROCK OR DEBRIS HIT MY WINDSHIELD WHILE DRIVING. THE PARKING LOT IS NOT NEAR A ROADWAY OR WHERE IT COULD BE HIT BY DEBRIS.

Mileage: 40,000

WINDSHIELD CRACK , WHICH IS LENGTHING. NOTICED WHILE DRIVING BUT DO NOT RECALL AN IINCIDENT WHICH COULD ACCOUNT FOR THIS DAMAGE.

Mileage: 27,321

THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE STATIONARY IN OUR DRIVEWAY. THE CRACK IS VERTICAL LOCATED IN THE CENTER OF THE WINDOW FROM THE ROOFLINE TO ALMOST THE WINDSHIELD WIPERS. THE LOCAL SUBARU SERVICE DEPARTMENT STATED THIS IS A PROBLEM THEY SEE OFTEN AND WILL NOT BE COVERED BY THE WARRANTY.

Mileage: 25,000

A SMALL PIECE OF PEBBLE HIT MY WINDSHIELD ON THE HIGHWAY. NORMALLY, A SMALL PEBBLE SHOULD NOT MAKE SUCH A BIG DAMAGE, BUT IT CREATED SUCH A BIG CRACK IN THE WINDOW. INTERESTINGLY, IN MY NEIGHBORHOOD, THERE IS THE SAME MAKE/MODEL CAR WITH THE SAME WINDOW CRACK. IT IS VERY DISAPPOINTING TO SEE SUBARU TO HAVE LOW QUALITY WINDSHIELD IN THEIR LATEST MODEL. *TR

Mileage: 30,000

I HAVE HAD 6 ROCK CHIP SINCE I HAVE OWNED THIS CAR. I DRIVE MOSTLY HIGHWAY MILES TO AND FROM WORK. IT SEEMS ANY SLIGHTEST HIT TO THE WINDSHIELD WILL CAUSE A CHIP. IN ALL THE VEHICLE I HAVE OWNED OTHER THAN THIS I HAVE ONLY HAD 4. OUT OF 8 OTHER VEHICLE. I WOULD HAVE TO SAY THAT SOMETHING ISN'T CORRECT WITH HOW THEY MADE THIS WINDSHIELD. MY 1981 AND 1986 SUBARU'S THAT I HAVE OWNED I NEVER GOT A CHIP IN THE WINDSHIELD. AND I PUT MORE MILES ON THEM THAT MY CURRENT 2018 CROSSTREK. MY FIRST CHIP WAS AT ABOUT 200 MILES AND THEN FROM THERE JUST DOWN HILL. I DREAD THE SOUND OF SOMETHING HITTING THE WINDSHIELD. AT TIMES I AM AFRAID THE WINDSHIELD IS JUST GOING TO SHATTER. *TR

Mileage: 200

WINDSHIELD GETS A MASSIVE CRACK OUT OF NOWHERE. VEHICLE WAS IN GARAGE. *TR

Mileage: 42,000

WINDSHIELD CRACK APPEARED OVERNIGHT FROM ABOVE THE HEAT VENT.

Mileage: 22,000

WINSHIELD CRACK ABOUT 6 IN LONG FOR NO APPARENT REASON. CAR WAS PARKED. DAY TEMPERATURE WAS MILD, NOT EXTREMELY COLD OR HOT. IT'S GOING TO COST $600 TO REPLACE DUE TO EYESIGHT CALIBRATION. I GOT IT TEMPORARILY FIXED WITH RESIN. WINDSHIELD TECHNICIAN SAID IT WAS NOT CAUSED BY DEBRIS OR FOREIGN OBJECT.

Mileage: 45,000

WE HAVE NOW HAD TO REPLACE OR REPAIR SIGNIFICANT CRACKS FROM SEEMINGLY SMALL ROCKS HITTING THE WINDSHIELD. THEY NEVER POCK THE WINDSHIELD BUT RATHER CAUSE LONG CRACKS TO APPEAR THAT CAN OBSCURE VISION OR THE VISUAL AID CAMERAS PROVIDED WITH THE VEHICLE. *TR

Mileage: 66,549

MY CAR SAT IN MY DRIVEWAY FOR ABOUT THREE DAYS WITHOUT BEING DRIVEN. IN THAT TIME, THE WINDSHIELD FORMED A CRACK STARTING AT THE BOTTOM NEAR THE HEAT VENT AND GOING UP INTO THE MAIN PART OF THE WINDSHIELD. THERE WAS NO IMPACT FROM A FOREIGN OBJECT, THE CRACK SEEMED TO FORM SPONTANEOUSLY AT SOME POINT DURING THE THREE DAYS I DIDN'T DRIVE THE CAR. *TR

Mileage: 52,000

IN THE PAST 18 MONTHS OF OWNING MY SUBARU CROSSTREK, I HAVE HAD THE WINDSHIELD CRACK TWICE FOR NO APPARENT REASON. THE FIRST TIME MY WINDSHIELD CRACKED, THERE WAS NO "POINT OF IMPACT" THAT I WAS ABLE TO DETECT AND THE WINDSHIELD STARTED TO CRACK NEAR THE HEATING VENT UNDER THE WINDSHIELD WIPERS. THE SECOND TIME THE WINDSHIELD CRACKED, THERE AGAIN WAS NO "POINT OF IMPACT" DETECTED AND THE CRACK SEEMED TO START FROM THE TOP MOST PART OF THE WINDSHIELD RIGHT WHERE THE REARVIEW MIRROR WAS ATTACHED TO THE WINDSHIELD.

TRAVELING DOWN HIGHWAY, VEHICLE IN MOTION WHEN THE WINDSHIELD WAS HIT BY SMALL ROCK FROM THE CAR TRAVELING IN FRONT OF ME. RESULTED IN SPIDER CRACK AND WITHIN 30 MINUTES A 10'+ CRACK. NORMAL WINDSHIELDS DO NOT CRACK THIS EASY.

Mileage: 34,000

I NOTICED THAT MY WINDSHIELD HAD A LARGE CRACK IN IT AFTER DRIVING INTO WORK ONE DAY WITHOUT ANY PRECIPITATING FACTORS (NO WRECK, NO HIT, NO ROCKS, ETC). IT WAS INITIALLY SMALL AND HAS QUICKLY INVOLVED TOP TO BOTTOM OF THE RIGHT SIDE OF THE WINDSHIELD

Mileage: 10,000

THE CAR WAS IN MOTION ON A HIGHWAY AND A SMALL CRACK APPEARED FROM THE PASSENGER SIDE OF THE WINDOW. IT QUICKLY SPREAD ACROSS THE WINDOW.

WINDSHIELD CRACKED TWICE, ONCE A SMALL CRACK WHICH WAS REPAIRED AND SECOND TIME A LARGER CRACK WHICH NEEDED WINDSHIELD REPLACED. NO OBVIOUS CAUSES IN EITHER CASE

Mileage: 8,000

I PURCHASED MY 2018 SUBARU CROSSTREK FROM HARVEY SUBARU IN BOSSIER CITY LA IN MARCH OF 2018. I CAN'T RECALL THE EXACT DATE, BUT THE CAR WAS IN THE PARKING LOT AT WORK AND THE SUNROOF EXPLODED. THE WARRANTY WAS HONORED AND THEY REPLACED THE SUNROOF WITH NO HASSLE. I ASSUME THEY WILL HAVE SERVICE RECORDS DETAILING THE INCIDENT. IT WAS IN THE SUMMER OF 2018 IF I RECALL CORRECTLY. I'M NOT SURE IF THIS IS RELATED TO THE WINDSHIELD ISSUES SUBARU IS HAVING BUT I FELT LIKE I NEEDED TO REPORT IT.

Mileage: 2,000

SINCE I BOUGHT THE SUBARU CROSS I HAVE ENCOUNTER MULTIPLE PAINT CHIPPING IN THE BODY AND HAD A WINDSHIELD CRACK AND PAID OUT OF POCKET TO HAVE SAFELITE REPAIR THE WINDOW.

Mileage: 12,000

DROVE FROM WORK TO HOME. LEFT PARKED IN OUR DRIVEWAY AS IT ALWAYS IS.HUSBAND WENT TO GET IN IT LATER AND CAME AND ASKED WHAT HAPPENED. THE CRACK WAS NOT THERE WHEN I GOT HOME. IT HAPPENED IN THE DRIVE WAY, WITHIN A COUPLE OF HOURS OF BEING HOME. THIS IS CONCERNING AS THE CRACK IS NOW RUNNING INTO OUR NAVIGATION SITES, SO THE CAR GIVES OFF INCORRECT READING, NOT PICKING UP THE WHITE LINES OR DISABLING THE SIGHT DETECTION, USUALLY ONLY STAYS ON INSTRUMENT PANEL A FEW MINUTES THEN RETURNS TO NORMAL. THERE WAS NO POLICE REPORT OR INSURANCE CLAIM FILED. I AM UNABLE TO GET A PICTURE TO UPLOAD. I CANNOT GET THEM ANY SMALLER THAN 6.2 MB. I HAVE THEM IF NEEDED.

MY WINDSHIELD CRACKED AND SPIDERED OUT WAS FOR NO APPARENT REASON. I WAS DRIVING DOWN THE HIGHWAY WHEN IT HAPPENED.

Mileage: 4,500

CRACKING AND CHIPPING OF WINDSHIELD

Mileage: 19,000

WINDSHIELD CRACKED NEAR LEFT COLUMN WHILE DRIVING WITHIN TWO MONTHS OF BUYING THE BRAND NEW CAR. THERE WERE NO ROCKS OR OTHER OBVIOUS SIGNS OF DAMAGE. CRACK SPREAD ACROSS THE ENTIRE WINDSHIELD AND TOOK 4+ MONTHS TO GET REPLACED DUE TO NOT ENOUGH EXTRA WINDSHIELDS IN THE AREA.

Mileage: 1,000

A VERY SMALL SURFACE CHIP ON THE OUTER PORTION OF THE WINDSHIELD (BLACK AREA, DRIVER'S SIDE) DEVELOPED INTO AN APPROXIMATELY TWO FOOT LONG HORIZONTAL CRACK ACROSS THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK DEVELOPED OVER A PERIOD OF THREE WEEKS DURING WHICH THE VEHICLE WAS STATIONARY, ON CITY STREETS AND HIGHWAYS.

Mileage: 11,000

WINDSHIELD CRACKED FROM CENTER OF BOTTOM EDGE WITHOUT CONTACT FROM ANY OBJECT. CRACK APPEARED IN THE MORNING WHEN I WENT TO START MY 2018 CROSSTREK.

Mileage: 33,400

CAR WAS PARKED IN A CAR PORT UNDER A CONDO AT THE BEACH NO BAD STORMS NO BAD WEATHER CAME BACK THE NEXT MORNING TO A CHIP NOW WALKED 4 TO 5 INCHES.

Mileage: 29,000

ON JUNE 30, 2018, I WAS DRIVING MY 2018 SUBARU CROSSTREK LIMITED EDITION ON A CITY STREET. I HEARD A NOISE WHILE DRIVING BUT KEPT DRIVING SINCE I WAS JUST BLOCKS AWAY TO WORK. I PARKED IN THE MONITORED PARKING LOT AND VISUALLY LOOKED INSIDE AND OUTSIDE MY CAR FOR SOME INDICATION OF WHERE THE NOISE CAME FROM, INCLUDING THE WINDSHIELD FROM THE INSIDE AND OUTSIDE. I SAW NO CRACKS TO THE WINDSHIELD OR OTHER AREA OF THE VEHICLE. IT WAS HOT OUTSIDE (90'S).I WENT IN TO WORK. WHEN I GOT OFF WORK I WENT OUT TO MY CAR. I GOT INSIDE MY CAR, IMMEDIATELY NOTICING A 6-8 INCH LONG CRACK ON THE DRIVER'S SIDE OF THE FRONT WINDSHIELD. I WENT HOME IN SHOCK ABOUT THE LARGE CRACK IN MY WINDSHIELD. I LATER CONTACTED MY INSURANCE COMPANY, AND WAS TOLD MY DEDUCTIBLE AND TO CALL AROUND TO FIND QUOTES ON REPLACEMENT. I WAS TOLD BY ALL THE AUTO SHOPS INCLUDING MY LOCAL SUBARU DEALER THE ENTIRE WINDSHIELD WOULD NEED REPLACED BUT THE CAR WAS SO NEW THAT THEY DIDN'T HAVE THE PARTS IN STOCK AND DIDN'T KNOW HOW LONG IT WOULD BE SINCE THE CAR WAS SO NEW. I DIDN'T GET THE WINDSHIELD REPLACED .I FELT THAT SUBARU SHOULD BE RESPONSIBLE FOR A NEW WINDSHIELD AS THE CAR WAS ONLY PURCHASED NEW 9 MONTHS BEFORE. I DID NOT HAVE THE MONEY TO GO THROUGH MY INSURANCE AT THE TIME AND I WAS TOLD BY MY LOCAL DEALER THAT SUBARU DID NOT COVER THE WINDSHIELD IN THE WARRANTY ON THE CAR. HOWEVER, I BELIEVE THE DEFECT OF THE WINDSHIELD PREVENTS THE SAFE AND PROPER OPERATION OF THE VEHICLE BECAUSE SUBARU'S EYESIGHT SAFETY SYSTEM, INTENDED TO PREVENT COLLISIONS, IS ATTACHED TO THE INSIDE OF THE UPPER WINDSHIELD. I DID RESEARCH ONLINE AT THE TIME IF OTHER OWNERS HAD COMPLAINTS, BUT THE CAR WAS SO NEW I ONLY FOUND ONE. NOW, A SEARCH REVEALS MANY COMPLAINTS OF DEFECTIVE WINDSHIELDS AND A CLASS ACTION LAWSUIT. I WORRY ABOUT MY SAFETY STILL AND I BELIEVE SUBARU SHOULD BE HELD ACCOUNTABLE FOR THE REPLACEMENT OF THE WINDSHIELD.*DT*JB

Mileage: 3,000

A CRACK DEVELOPED IN THE WINDSHIELD, STARTING JUST UNDER THE WIPERS IN THE WIPER DEFROST REGION. BY THE TIME I NOTICED THE CRACK, IT HAD PROPAGATED LONGER THAN WAS SAFE TO REPAIR. THE CRACK ALSO DEVELOPED INTO A COMPLEX CRACK (SPLIT INTO TWO DIRECTIONS FROM THE INITIAL CRACK). THE CRACK LENGTH SPANNED ~70% OF THE WIDTH OF THE WINDSHIELD, APPROXIMATELY 3-4 INCHES ABOVE THE WIPER BLADES. THERE WAS NO APPARENT REASON WHY THE CRACK OCCURRED. I DO NOT REMEMBER A ROCK OR OTHER DEBRIS STRIKING THE WINDSHIELD WHILE DRIVING, AND I AM THE ONLY INDIVIDUAL WHO HAS DRIVEN THE VEHICLE.

DID NOT NOTICE ANYTHING WRONG WITH THE FRONT WINDSHIELD YESTERDAY AND CAR WAS PARKED IN GARAGE OVERNIGHT. DROVE OUT THIS MORNING AND NOTICED A ROUGHLY 6" LONG CRACK IN FRONT WINDSHIELD IN BOTTOM LEFT CORNER. NO APPARENT CAUSE FOR THE NEW CRACK.

Mileage: 26,000

THE WINDSHIELD DEVELOPED 2 LARGE CRACKS THAT HINDER THE VISIBILITY ON BOTH THE DRIVER AND PASSENGER SIDE. THE CRACKS DEVELOPED OVER APPROXIMATELY 4 MONTHS WHILE PARKED.

Mileage: 16,000

WINDSHIELD CRACKED WITHIN 30 TO 45 DAYS OF PURCHASE FOR NO APPARENT REASON. HAD A SECOND CRACK LESS THAN A YEAR LATER

WITHIN THE FIRST YEAR OF OWNING MY BRAND NEW 2019 CROSSTREK MY WINDSHIELD DEVELOPED TWO VERY LARGE CRACKS ACROSS IT.

Mileage: 14,000

I WAS DRIVING ON THE FREEWAY 3 MONTHS AFTER PURCHASING THE CAR BRAND NEW, AND THE WINDSHIELD CRACKED ON THE DRIVERS SIDE ABOUT HALFWAY UP. I REPLACED THE WINDSHIELD ONLY TO HAVE IT CRACK IN THE SAME SPOT 3 MONTHS LATER.

Mileage: 10,000

2018 CROSSTREK WITH 3000MI, GOT INTO CAR EARLY COLD MORNING 1/2018, TURNED ON DEFROSTER WINDSHIELD CRACKED WHILE STOPPED. NO "TRAUMA," NO ROCKS, NO ACCIDENTS. CROSSTREK WITH EYESIGHT DRIVER ASSIST PACKAGE, HAD TO REPLACE WINDSHIELD AND RECALIBRATE EYESIGHT. A REPLACEMENT WINDSHIELD WAS NOT IMMEDIATELY AVAILABLE. WINDSHIELD COULD NOT BE REPAIRED, ONLY REPLACED, DUE TO THE PRESENCE OF EYESIGHT. TWO DAYS FOR REPAIR, LOANER CAR PROVIDED.

Mileage: 3,000

SMALL PEBBLE HIT WINDSHIELD. NOT MOVING AT HIGH RATE OF SPEED. NOW WINDSHIELD IS CRACKED.

Mileage: 36,800

I HAVE TWO SMALL CRACKS ON MY WINDSHIELD AFTER A 1.5 YEARS OF OWNING IT. THE FIRST ONE (ATTACHED IMAGES): WAS CRACKED WHILE DRIVING ON THE HIGHWAY. I GUESS A SMALL ROCK FLIPPED UP AND HIT AND IT CRACKED. WAS GOING ROUGHLY 60-65 MPH. THE SECOND ONE (NOT PICTURED): IS MORE TOWARDS THE LOWER MIDDLE OF THE WINDSHIELD. THIS WAS ALSO CRACKED WHILE MOVING FROM A SMALL ROCK THAT FLEW UP. I WAS TRAVELING MUCH SLOWER THIS TIME AS IT WAS MORE OF A NORMAL ROAD OUT IN THE COUNTRY. I WAS GOING AROUND 45 MPH. IT SEEMS ABSURD TO ME THAT I ALREADY HAVE A CRACKED WINDSHIELD 1.5 YEARS INTO OWNING THIS VEHICLE WHEN EVERY VEHICLE I'VE OWNED BEFORE THIS ONE HAS NEVER HAD THAT HAPPEN BEFORE.

Mileage: 17,000

1) VEHICLE WAS DELIVERED NEW WITH REAR POWER WINDOWS NOT WORKING. 2) LED BRAKE LIGHT STOPPED WORKING AT 15000 MILES , NOTICED WHEN I WAS BACKING UP IN FRONT OF GLASS DOORS. I WAS TOLD BY DEALER WIRE WAS SHORTING OUT AND ENTIRE LIGHT ASSEMBLY NEEDED TO BE REPLACED. DEALER DID NOT STOCK PART SO I WAS SENT OFF WITH NON WORKING BRAKE LIGHT UNDER WARRANTY UNTIL THEY COULD GET PART.

Mileage: 15,000

AT HIGHWAY SPEED THE WIPER BLADES DO NOT PROPERLY CLEAR AND WILL LEAVE AREA OF PUDDLED WATER ON THE WINDSHIELD CAUSING VISIBILITY FOR THE DRIVER TO BE MADE. AT STANDSTILL THE WIPER BLADES WILL VIBRATE WHEN YOU CLEAN THE WINDSHIELD WITH THE WASHER FLUID. BUT A VERY NOTICEABLE VIBRATING WIPER BLADE IS VISIBLY SEEN. THIS HAS BEEN A PROBLEM FROM DAY ONE. I WAS ABLE TO FIND A SET OF AFTERMARKET BLADES THAT SOMEWHAT FITS THE ADAPTER THAT WILL FULLY MAKE IT OPERATIONAL. HOWEVER, THEY ARE NOT PROPERLY SECURED TO THE WIPERARMS. I JUST HAD SERVICE AT 27,500 MILES AND WITH THE SAME RESULTS OF REPLACING THE WIPERARMS. DEALERSHIP DOES NOT SEEM TO BE TOO INTERESTED IN FIXING THE ISSUE. DUE TO THE DESIGN OF THE WIPER ARM CONNECTIONS POINT. THERE ARE NO AFTERMARKET WIPER BLADES I'VE BEEN ABLE TO LOCATE THAT WILL PROPERLY FIT THE WIPERARMS FOR BOTH FRONT BLADES. THIS IS A SAFETY CONCERN AT HIGHWAY SPEEDS. NOT TO MENTION THE WINDSHIELD WILL BOIL UP FASTER WITH HOW THE WINDSHIELD WASHER SOLUTION WILL REMAIN ON THE WINDSHIELD AND WIPER ARMS AT HIGHWAY SPEED...... HIGHWAY SPEED IS ANYWHERE FROM 60-80 MPH.

Mileage: 27,500

SUNROOF EXPLODED AND SHATTERED WITHOUT ANY CONTACT

Mileage: 11,923

CRACK APPEARED IN LOWER DRIVER'S SIDE PORTION OF WINDSHIELD. CAR WAS PARKED WHEN CRACK APPEARED. NO KNOWN SIGNIFICANT DAMAGE TO WINDSHIELD. CRACK APPEARS TO HAVE STARTED UNDERNEATH WINDSHIELD WIPER AT THE DE-ICER AREA AND THEN SPREAD UPWARDS.

Mileage: 5,000