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Complaints

Showing 20 of 146
Oct 15, 2025 Seat Belts Crash

At Miami Airport, with ample space behind the vehicle in front, a pickup truck with a very long sloping ramp trailer to carry several cars pulled into the stated space. The lefthand side rear of the trailer being well below my line of vision hit my bumper on the passenger side. My insurance provided...

Oct 15, 2025 Seat Belts Crash

At Miami Airport, with ample space behind the vehicle in front, a pickup truck with a very long sloping ramp trailer to carry several cars pulled into the stated space. The lefthand side rear of the trailer being well below my line of vision hit my bumper on the passenger side. My insurance provided...

Jun 2, 2025 Seats

The bolt attaching the front left corner of the seat to the rails came loose and allows the seat to wobble and bounce.

Jun 2, 2025 Seats

The bolt attaching the front left corner of the seat to the rails came loose and allows the seat to wobble and bounce.

May 16, 2025 Power Train

The rear differential on my Subaru Crosstrek Hybrid has failed twice. The first failure occurred around 12,000 miles and the second around 50,000 miles, both while maneuvering slowly in a parking lot. There were no warning lights or messages beforehand. The failure caused grinding and drivetrain res...

May 16, 2025 Power Train

The rear differential on my Subaru Crosstrek Hybrid has failed twice. The first failure occurred around 12,000 miles and the second around 50,000 miles, both while maneuvering slowly in a parking lot. There were no warning lights or messages beforehand. The failure caused grinding and drivetrain res...

Mar 26, 2025 Fuel/propulsion System

The 2019-2021 Crosstrek Hybrid has an issue with the fuel tank design. Subaru has finally released a TSB (Reference: 09-82-23R) that explains the issue in more detail and how the defective parts need to be replaced. In short, the fuel tank has a design flaw such that regular fuel corrodes the fuel t...

Mar 26, 2025 Forward Collision Avoidance

The 2019-2021 Crosstrek Hybrid has an issue with the fuel tank design. Subaru has finally released a TSB (Reference: 09-82-23R) that explains the issue in more detail and how the defective parts need to be replaced. In short, the fuel tank has a design flaw such that regular fuel corrodes the fuel t...

Mar 26, 2025 Back Over Prevention

The 2019-2021 Crosstrek Hybrid has an issue with the fuel tank design. Subaru has finally released a TSB (Reference: 09-82-23R) that explains the issue in more detail and how the defective parts need to be replaced. In short, the fuel tank has a design flaw such that regular fuel corrodes the fuel t...

Mar 26, 2025 Fuel/propulsion System

The 2019-2021 Crosstrek Hybrid has an issue with the fuel tank design. Subaru has finally released a TSB (Reference: 09-82-23R) that explains the issue in more detail and how the defective parts need to be replaced. In short, the fuel tank has a design flaw such that regular fuel corrodes the fuel t...

Mar 26, 2025 Forward Collision Avoidance

The 2019-2021 Crosstrek Hybrid has an issue with the fuel tank design. Subaru has finally released a TSB (Reference: 09-82-23R) that explains the issue in more detail and how the defective parts need to be replaced. In short, the fuel tank has a design flaw such that regular fuel corrodes the fuel t...

Mar 26, 2025 Back Over Prevention

The 2019-2021 Crosstrek Hybrid has an issue with the fuel tank design. Subaru has finally released a TSB (Reference: 09-82-23R) that explains the issue in more detail and how the defective parts need to be replaced. In short, the fuel tank has a design flaw such that regular fuel corrodes the fuel t...

Feb 19, 2025 Vehicle Speed Control Crash 42,000 mi

The contact owns a 2020 Subaru Crosstrek. The contact stated while pulling into a parking spot and depressing the brake pedal to come to a complete stop, the vehicle failed to respond. The contact stated that upon depressing the brake pedal a second time, the vehicle jerked, unintendedly accelerated...

Feb 19, 2025 Vehicle Speed Control Crash 42,000 mi

The contact owns a 2020 Subaru Crosstrek. The contact stated while pulling into a parking spot and depressing the brake pedal to come to a complete stop, the vehicle failed to respond. The contact stated that upon depressing the brake pedal a second time, the vehicle jerked, unintendedly accelerated...

Jan 21, 2025 Power Train

What component of system failed: transmission At low speeds, my car makes a low moaning sound. I took it to the subaru dealership and after 2.5 hours, they said it's an issue with the transmission and needs a full replacement. Safety: According to a local subaru dealer's website, "While it might be ...

Jan 21, 2025 Power Train

What component of system failed: transmission At low speeds, my car makes a low moaning sound. I took it to the subaru dealership and after 2.5 hours, they said it's an issue with the transmission and needs a full replacement. Safety: According to a local subaru dealer's website, "While it might be ...

Jan 10, 2025 Visibility/wiper

6-8in windshield crack on passenger side, near the bottom just above defrost vents. No apparent trauma to the windshield in that area. No indication that there was a crack forming otherwise; appeared seemingly overnight. Have not yet reported to insurance, dealer, or mfg. I have seen that there was...

Jan 10, 2025 Visibility/wiper

6-8in windshield crack on passenger side, near the bottom just above defrost vents. No apparent trauma to the windshield in that area. No indication that there was a crack forming otherwise; appeared seemingly overnight. Have not yet reported to insurance, dealer, or mfg. I have seen that there was...

Jun 20, 2024 Engine 51,000 mi

The contact's significant other owns a 2020 Subaru Crosstrek. The contact stated while his significant other was driving from a complete stop, several unknown warning lights illuminated. The contact stated that the failure had been recurring. The vehicle was taken to the dealer several times. The de...

Jun 20, 2024 Electrical System 51,000 mi

The contact's significant other owns a 2020 Subaru Crosstrek. The contact stated while his significant other was driving from a complete stop, several unknown warning lights illuminated. The contact stated that the failure had been recurring. The vehicle was taken to the dealer several times. The de...

Jun 20, 2024 Fuel System, Gasoline 51,000 mi

The contact's significant other owns a 2020 Subaru Crosstrek. The contact stated while his significant other was driving from a complete stop, several unknown warning lights illuminated. The contact stated that the failure had been recurring. The vehicle was taken to the dealer several times. The de...

Jun 20, 2024 Engine 51,000 mi

The contact's significant other owns a 2020 Subaru Crosstrek. The contact stated while his significant other was driving from a complete stop, several unknown warning lights illuminated. The contact stated that the failure had been recurring. The vehicle was taken to the dealer several times. The de...

Jun 20, 2024 Electrical System 51,000 mi

The contact's significant other owns a 2020 Subaru Crosstrek. The contact stated while his significant other was driving from a complete stop, several unknown warning lights illuminated. The contact stated that the failure had been recurring. The vehicle was taken to the dealer several times. The de...

Jun 20, 2024 Fuel System, Gasoline 51,000 mi

The contact's significant other owns a 2020 Subaru Crosstrek. The contact stated while his significant other was driving from a complete stop, several unknown warning lights illuminated. The contact stated that the failure had been recurring. The vehicle was taken to the dealer several times. The de...

Mar 15, 2024 Engine

The auto engine shut off was disengaged by the dealer while doing some repair. When we picked up the car, noticed engine trouble icons signifying this. We called the dealer and advised of this situation. We had asked if it could be disconnected and was told no, it is forbidden and a safety issue....

Mar 15, 2024 Forward Collision Avoidance

The auto engine shut off was disengaged by the dealer while doing some repair. When we picked up the car, noticed engine trouble icons signifying this. We called the dealer and advised of this situation. We had asked if it could be disconnected and was told no, it is forbidden and a safety issue....

Mar 15, 2024 Engine

The auto engine shut off was disengaged by the dealer while doing some repair. When we picked up the car, noticed engine trouble icons signifying this. We called the dealer and advised of this situation. We had asked if it could be disconnected and was told no, it is forbidden and a safety issue....

Mar 15, 2024 Forward Collision Avoidance

The auto engine shut off was disengaged by the dealer while doing some repair. When we picked up the car, noticed engine trouble icons signifying this. We called the dealer and advised of this situation. We had asked if it could be disconnected and was told no, it is forbidden and a safety issue....

Mar 5, 2024 Electrical System Crash

This vehicle is a plug-in-hybrid. It should not be able to move while plugged in. Problem is attempting to move the vehicle when the charge cable is still attached and the vehicle is on an incline. Subaru does not display a warning message - instead it displays "check engine" and an ambiguous symbo...

Mar 5, 2024 Power Train Crash

This vehicle is a plug-in-hybrid. It should not be able to move while plugged in. Problem is attempting to move the vehicle when the charge cable is still attached and the vehicle is on an incline. Subaru does not display a warning message - instead it displays "check engine" and an ambiguous symbo...

Mar 5, 2024 Electrical System Crash

This vehicle is a plug-in-hybrid. It should not be able to move while plugged in. Problem is attempting to move the vehicle when the charge cable is still attached and the vehicle is on an incline. Subaru does not display a warning message - instead it displays "check engine" and an ambiguous symbo...

Mar 5, 2024 Power Train Crash

This vehicle is a plug-in-hybrid. It should not be able to move while plugged in. Problem is attempting to move the vehicle when the charge cable is still attached and the vehicle is on an incline. Subaru does not display a warning message - instead it displays "check engine" and an ambiguous symbo...

Dec 10, 2023 Service Brakes Crash

Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.

Dec 10, 2023 Unknown Or Other Crash

Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.

Dec 10, 2023 Service Brakes Crash

Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.

Dec 10, 2023 Unknown Or Other Crash

Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.

Nov 29, 2023 Seat Belts Crash

The contact owns a 2020 Subaru Crosstrek. The contact stated that while she was sitting in the parked vehicle on the side of the road, another vehicle driving at approximately 60-65 MPH rear-ended her vehicle. The contact's vehicle was pushed into the highway's first lane. The front driver's side se...

Nov 29, 2023 Seat Belts Crash

The contact owns a 2020 Subaru Crosstrek. The contact stated that while she was sitting in the parked vehicle on the side of the road, another vehicle driving at approximately 60-65 MPH rear-ended her vehicle. The contact's vehicle was pushed into the highway's first lane. The front driver's side se...

May 24, 2023 Power Train

Transmission began making a whining noise at low speeds accelerating/ and backing up. Slight hesitation when accelerating. Transmission failed at 6k miles- confirmed by dealer and replaced. Now again at 34k miles same issue- transmission confirmed to be issue again by dealer. Subaru is in the proces...

May 24, 2023 Unknown Or Other

Driving the vehicle on the I-5 freeway, approximately 65mph, the sunroof glass suddenly shattered. It sounded like an explosion. The sunshade was closed , no glass shards entered the vehicle. There were no other vehicles close to mine, no tractor trailers in front of me.

May 24, 2023 Power Train

Transmission began making a whining noise at low speeds accelerating/ and backing up. Slight hesitation when accelerating. Transmission failed at 6k miles- confirmed by dealer and replaced. Now again at 34k miles same issue- transmission confirmed to be issue again by dealer. Subaru is in the proces...

May 24, 2023 Unknown Or Other

Driving the vehicle on the I-5 freeway, approximately 65mph, the sunroof glass suddenly shattered. It sounded like an explosion. The sunshade was closed , no glass shards entered the vehicle. There were no other vehicles close to mine, no tractor trailers in front of me.

May 20, 2023 Visibility/wiper

The windshield has formed a crack in the top middle around the area of the rear view mirror with no incident to cause it. The problem is easily identifiable and may cause safety issues if the crack spreads. At this time insurance representatives and the manufacturer have not inspected the windshield...

May 20, 2023 Visibility/wiper

The windshield has formed a crack in the top middle around the area of the rear view mirror with no incident to cause it. The problem is easily identifiable and may cause safety issues if the crack spreads. At this time insurance representatives and the manufacturer have not inspected the windshield...

Apr 25, 2023 Power Train 12,000 mi

The contact owns a 2020 Subaru Crosstrek. The contact stated while shifting the vehicle into reverse, the vehicle launched forward without warning. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 12,000.

Apr 25, 2023 Power Train 12,000 mi

The contact owns a 2020 Subaru Crosstrek. The contact stated while shifting the vehicle into reverse, the vehicle launched forward without warning. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 12,000.

Apr 5, 2023 Visibility/wiper

I noticed my windshield spontaneously cracked, without any trauma. This was noticed in the morning after my car had been sitting in the garage overnight. There were no rocks or other debris that hit the car, and there does not appear to be a point of impact. The crack seems to have occurred spont...

Apr 5, 2023 Visibility/wiper

I noticed my windshield spontaneously cracked, without any trauma. This was noticed in the morning after my car had been sitting in the garage overnight. There were no rocks or other debris that hit the car, and there does not appear to be a point of impact. The crack seems to have occurred spont...

Nov 27, 2022 Visibility/wiper

The windshield has cracked twice and had to be replaced. The first time was December 2021 and the second time was November 2022. Each time, we did not even see impact with a pebble. We just assume that was what caused the crack. My wife and I have been driving for fifty years and this is the ...

Nov 27, 2022 Visibility/wiper

The windshield has cracked twice and had to be replaced. The first time was December 2021 and the second time was November 2022. Each time, we did not even see impact with a pebble. We just assume that was what caused the crack. My wife and I have been driving for fifty years and this is the ...

Oct 23, 2022 Visibility/wiper

My car was parked outside when one morning I noticed a 2-inch crack started from the edge of the windshield on the passenger side of my vehicle which grew to 19 inches in the following days. The crack feels smooth from the outside and to my knowledge didn't happen due to any impact. My vehicle is av...

Oct 23, 2022 Visibility/wiper

My car was parked outside when one morning I noticed a 2-inch crack started from the edge of the windshield on the passenger side of my vehicle which grew to 19 inches in the following days. The crack feels smooth from the outside and to my knowledge didn't happen due to any impact. My vehicle is av...

Oct 18, 2022 Unknown Or Other

Repeatedly battery drains after a few days of not driving. Won’t start. Requires a jumpstart.

Oct 18, 2022 Unknown Or Other

Repeatedly battery drains after a few days of not driving. Won’t start. Requires a jumpstart.

Aug 30, 2022 Unknown Or Other

I was driving on the I-5 north. The car had already been in operation for over 2 hours by this point. While traveling around 70 mpg, the speed limit on that section of the highway, my front driver's side door, which had been locked, became unlocked and unlatched on its own — my car's "open door" w...

Aug 30, 2022 Unknown Or Other

I was driving on the I-5 north. The car had already been in operation for over 2 hours by this point. While traveling around 70 mpg, the speed limit on that section of the highway, my front driver's side door, which had been locked, became unlocked and unlatched on its own — my car's "open door" w...

Aug 16, 2022 Visibility 13,000 mi

The contact owns a 2020 Subaru Crosstrek. The contact stated after entering the vehicle it was discovered that the front windshield had developed a crack extending approximately four inches from the top of the windshield to the rearview mirror attachment. The contact indicated that no object or rock...

Aug 16, 2022 Visibility 13,000 mi

The contact owns a 2020 Subaru Crosstrek. The contact stated after entering the vehicle it was discovered that the front windshield had developed a crack extending approximately four inches from the top of the windshield to the rearview mirror attachment. The contact indicated that no object or rock...

Jun 6, 2022 Electrical System

Car is a Subaru Crosstrek Hybrid Car was connected to its electrical charge cable The connector is a type SAE J1772 When the connector is connected to the car, the ignition is supposed to be disabled, and the car is not supposed to be able to be removed from Park. Neither safety system was operable....

Jun 6, 2022 Electrical System

Car is a Subaru Crosstrek Hybrid Car was connected to its electrical charge cable The connector is a type SAE J1772 When the connector is connected to the car, the ignition is supposed to be disabled, and the car is not supposed to be able to be removed from Park. Neither safety system was operable....

May 19, 2022 Vehicle Speed Control Crash 5,104 mi

The contact owned a 2020 Subaru Crosstrek. The contact stated that as attempted to park her vehicle at 5 MPH, the vehicle independently accelerated without warning and drove onto a boulder. The air bags did not deploy upon impact. Three of the contact’s front teeth were knocked out as a result of ...

May 19, 2022 Vehicle Speed Control Crash 5,104 mi

The contact owned a 2020 Subaru Crosstrek. The contact stated that as attempted to park her vehicle at 5 MPH, the vehicle independently accelerated without warning and drove onto a boulder. The air bags did not deploy upon impact. Three of the contact’s front teeth were knocked out as a result of ...

Apr 10, 2022 Visibility/wiper

My 2020 Subaru crosstrek has repeatedly had its windshield crack for little to no reason. I have noticed my windshield crack in a similar spot (near the vin number area) multiple times with no incidents where a rock or other debris struck the windshield. This provides a visual distraction and safe...

Apr 10, 2022 Visibility/wiper

My 2020 Subaru crosstrek has repeatedly had its windshield crack for little to no reason. I have noticed my windshield crack in a similar spot (near the vin number area) multiple times with no incidents where a rock or other debris struck the windshield. This provides a visual distraction and safe...

Mar 7, 2022 Power Train

The vehicle has experience numerous times now, and has been to the dealer for repairs regarding an unanticipated loss of all ability to accelerate or maintain speed until the vehicle is shutdown and restarted. This has caused significant stress when traveling on a fast moving freeway in the fast lan...

Mar 7, 2022 Power Train

The vehicle has experience numerous times now, and has been to the dealer for repairs regarding an unanticipated loss of all ability to accelerate or maintain speed until the vehicle is shutdown and restarted. This has caused significant stress when traveling on a fast moving freeway in the fast lan...

Feb 20, 2022 Visibility/wiper

Windshield cracked across bottom portion. Many other Subaru owners have had the same problem.

Feb 20, 2022 Visibility/wiper

Windshield cracked across bottom portion. Many other Subaru owners have had the same problem.

Feb 14, 2022 Visibility/wiper

Windshield defective/easily damaged. Minor roadway pebble created a pit. Seems to be an issue with many Subarus.

Feb 14, 2022 Visibility/wiper

Windshield defective/easily damaged. Minor roadway pebble created a pit. Seems to be an issue with many Subarus.

Jan 31, 2022 Unknown Or Other

My front windshield cracked one day on its own sitting in my driveway.

Jan 31, 2022 Unknown Or Other

My front windshield cracked one day on its own sitting in my driveway.

Dec 15, 2021 Visibility/wiper

The windshield seemed to just start cracking for no known reason.

Dec 15, 2021 Visibility/wiper

The windshield seemed to just start cracking for no known reason.

Nov 20, 2021 Electrical System

Battery drains quickly.

Nov 20, 2021 Electrical System

Battery drains quickly.

Oct 25, 2021 Visibility/wiper

Windshield spontaneously cracked

Oct 25, 2021 Visibility/wiper

Windshield spontaneously cracked

Oct 12, 2021 Unknown Or Other

2020 Crosstrek windshield cracked. The windshield easily chips. crack started in lower windshield. car was parked in carport when crack started. Subaru does not fix windshield and told us to call glass company. car taken to glass replacement center for replacement of windshield. Subaru dealer told u...

Oct 12, 2021 Visibility/wiper

Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

Oct 12, 2021 Structure

Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

Oct 12, 2021 Unknown Or Other

Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

Oct 12, 2021 Unknown Or Other

2020 Crosstrek windshield cracked. The windshield easily chips. crack started in lower windshield. car was parked in carport when crack started. Subaru does not fix windshield and told us to call glass company. car taken to glass replacement center for replacement of windshield. Subaru dealer told u...

Oct 12, 2021 Visibility/wiper

Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

Oct 12, 2021 Structure

Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

Oct 12, 2021 Unknown Or Other

Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

Sep 28, 2021 Fuel/propulsion System

Stalls sometimes when in intersection or when making a turn from dead stop ,then goes along fine. Seems like it is fuel or computer problem

Sep 28, 2021 Fuel/propulsion System

Stalls sometimes when in intersection or when making a turn from dead stop ,then goes along fine. Seems like it is fuel or computer problem

Jun 25, 2021 Visibility 10,000 mi

The contact owns a 2020 Subaru Crosstrek. The contact stated while entering the vehicle she noticed that the front windshield had a 10-inch crack on the driver’s side. The contact stated that an object had not struck the windshield to cause the crack. The vehicle was not diagnosed nor repaired. Th...

Jun 25, 2021 Visibility 10,000 mi

The contact owns a 2020 Subaru Crosstrek. The contact stated while entering the vehicle she noticed that the front windshield had a 10-inch crack on the driver’s side. The contact stated that an object had not struck the windshield to cause the crack. The vehicle was not diagnosed nor repaired. Th...

Jun 21, 2021 Electrical System

If car sits unused for 2 or 3 days, the battery will have slowly drained down to the point where the car won't start. It seems that the car's internal electronics drains the battery down, even if the car isn't being operated. Even if the car is being operated, the battery is only charged up to abo...

Jun 21, 2021 Electrical System

If car sits unused for 2 or 3 days, the battery will have slowly drained down to the point where the car won't start. It seems that the car's internal electronics drains the battery down, even if the car isn't being operated. Even if the car is being operated, the battery is only charged up to abo...

May 11, 2021 Structure 12,200 mi

WINDSHIELD CRACKED FOR NO REASON. CRACK FORMED UNDERNEATH THE EDGE OF THE RUBBER WINDOW SEAL AND HAS SPREAD A CRACK SIX INCHES IN HEIGHT.

May 11, 2021 Structure 12,200 mi

WINDSHIELD CRACKED FOR NO REASON. CRACK FORMED UNDERNEATH THE EDGE OF THE RUBBER WINDOW SEAL AND HAS SPREAD A CRACK SIX INCHES IN HEIGHT.

May 3, 2021 Electrical System 1,000 mi

MY CAR WOULDN'T START AFTER STOPPING TO VISIT A FRIEND. THE FRIEND WATCHED UNDER THE HOOD WHEN I PRESSED THE START BUTTON. HE SAW SPARKS FROM UNDER THE HOOD. I HAD DRIVEN OVER 27 MILES THAT DAY BEFORE THIS HAPPENED. THE DEALER SAID IT WAS BECAUSE I MADE TOO MANY SHORT TRIPS. THEY OFFERED TO INSTAL...

May 3, 2021 Visibility/wiper 5,200 mi

WINDOWS WILL NOT ALWAYS GO DOWN WHEN TEMPERATURES AT OR BELOW 26 DEGREES FAHRENHEIT. REPORTED PROBLEM TO DEALER ON JANUARY 6, 2021. MADE SERVICE APPOINTMENT FOR JANUARY 19,2021. THEY VERIFIED PROBLEM. DEALER ORDERED REPLACEMENT DRIVER'S SIDE RUN CHANNEL, APPOINTMENT MADE FOR INSTALLATION JANUARY 26...

May 3, 2021 Electrical System 1,000 mi

MY CAR WOULDN'T START AFTER STOPPING TO VISIT A FRIEND. THE FRIEND WATCHED UNDER THE HOOD WHEN I PRESSED THE START BUTTON. HE SAW SPARKS FROM UNDER THE HOOD. I HAD DRIVEN OVER 27 MILES THAT DAY BEFORE THIS HAPPENED. THE DEALER SAID IT WAS BECAUSE I MADE TOO MANY SHORT TRIPS. THEY OFFERED TO INSTAL...

May 3, 2021 Visibility/wiper 5,200 mi

WINDOWS WILL NOT ALWAYS GO DOWN WHEN TEMPERATURES AT OR BELOW 26 DEGREES FAHRENHEIT. REPORTED PROBLEM TO DEALER ON JANUARY 6, 2021. MADE SERVICE APPOINTMENT FOR JANUARY 19,2021. THEY VERIFIED PROBLEM. DEALER ORDERED REPLACEMENT DRIVER'S SIDE RUN CHANNEL, APPOINTMENT MADE FOR INSTALLATION JANUARY 26...

Apr 30, 2021 Visibility/wiper 17,270 mi

I WOKE UP WITH A HUGE CRACK IN MY WINDSHIELD. NO IDEA HOW IT HAPPENED. THIS IS THE THIRD ONE. I'VE HAD THIS CAR FOR 11 MONTHS.

Apr 30, 2021 Visibility/wiper 17,270 mi

I WOKE UP WITH A HUGE CRACK IN MY WINDSHIELD. NO IDEA HOW IT HAPPENED. THIS IS THE THIRD ONE. I'VE HAD THIS CAR FOR 11 MONTHS.

Apr 29, 2021 Visibility/wiper 28,631 mi

WHILE DRIVING DOWN THE INTERSTATE WITH NO VEHICLES AROUND MY VEHICLE OR PASSING IN THE OPPOSING DIRECTION THE SUNROOF VIOLENTLY SHATTERED ALLOWING GLASS TO RAIN DOWN ON THE DRIVER AND PASSENGER. THERE WERE NO CARS NEARBY OR TREES OVERHEAD

Apr 29, 2021 Visibility/wiper 28,631 mi

WHILE DRIVING DOWN THE INTERSTATE WITH NO VEHICLES AROUND MY VEHICLE OR PASSING IN THE OPPOSING DIRECTION THE SUNROOF VIOLENTLY SHATTERED ALLOWING GLASS TO RAIN DOWN ON THE DRIVER AND PASSENGER. THERE WERE NO CARS NEARBY OR TREES OVERHEAD

Mar 8, 2021 Visibility/wiper 14,000 mi

I BOUGHT MY 2020 SUBARU CROSSTREK IN MAY OF 2020. THE WINDSHIELD IS UP TO TWO CRACKS. I HAD THE FIRST FILLED THROUGH MY INSURANCE COMPANY AND I JUST DISCOVERED THE SECOND TODAY. BOTH CRACKS HAPPENS WHILE DRIVING ON THE INTERSTATE.

Mar 8, 2021 Visibility/wiper 14,000 mi

I BOUGHT MY 2020 SUBARU CROSSTREK IN MAY OF 2020. THE WINDSHIELD IS UP TO TWO CRACKS. I HAD THE FIRST FILLED THROUGH MY INSURANCE COMPANY AND I JUST DISCOVERED THE SECOND TODAY. BOTH CRACKS HAPPENS WHILE DRIVING ON THE INTERSTATE.

Mar 4, 2021 Visibility 4,000 mi

TL* THE CONTACT OWNS A 2020 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE WINDSHIELD CRACKED WITHOUT INCIDENT. THE CRACK FORMED VERTICALLY ON THE TOP EDGE OF THE DRIVER'S SIDE WINDSHIELD AT A LENGTH OF APPROXIMATELY 6 INCHES. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HER VIS...

Mar 4, 2021 Visibility 4,000 mi

TL* THE CONTACT OWNS A 2020 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE WINDSHIELD CRACKED WITHOUT INCIDENT. THE CRACK FORMED VERTICALLY ON THE TOP EDGE OF THE DRIVER'S SIDE WINDSHIELD AT A LENGTH OF APPROXIMATELY 6 INCHES. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HER VIS...

Mar 1, 2021 Visibility 17,000 mi

TL* THE CONTACT OWNS A 2020 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING THE VEHICLE SHE BECAME AWARE OF A CRACK IN THE CENTER OF THE FRONT WINDSHIELD. THE CONTACT STATED THERE WAS NO IMPACT TO THE WINDSHIELD WHEN THE CRACK WAS FORMED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AN...

Mar 1, 2021 Visibility 17,000 mi

TL* THE CONTACT OWNS A 2020 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING THE VEHICLE SHE BECAME AWARE OF A CRACK IN THE CENTER OF THE FRONT WINDSHIELD. THE CONTACT STATED THERE WAS NO IMPACT TO THE WINDSHIELD WHEN THE CRACK WAS FORMED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AN...

Feb 16, 2021 Visibility/wiper 11,800 mi

I GOT HOME FROM WORK, CLEANED THE WINDSHIELD AND THERE WAS NO CRACKS...I DIDNT USE THE CAR THE REST OF THE DAY. NEXT MORNING THERE WAS A CRACK IN THE WINDSHIELD THE CAR WAS NOT IN MOTION AND WAS PARKED

Feb 16, 2021 Visibility/wiper 11,800 mi

I GOT HOME FROM WORK, CLEANED THE WINDSHIELD AND THERE WAS NO CRACKS...I DIDNT USE THE CAR THE REST OF THE DAY. NEXT MORNING THERE WAS A CRACK IN THE WINDSHIELD THE CAR WAS NOT IN MOTION AND WAS PARKED

Jan 11, 2021 Visibility/wiper 2,000 mi

AS I WAS DRIVING TO WORK IN THE MORNING AROUND 7AM WITH ONLY 2 OTHER CARS IN OTHER LANES NOT NEAR ME, I HEARD A SUDDEN CRACK. I LOOKED OVER TO THE RIGHT LOWER SIDE OF MY WINDSHIELD AND SAW A DENT AND A CRACK ABOUT 2-3 INCHES. I DON'T THINK IT'S A ROCK BUT THAT WOULDN'T HAVE CAUSED SUCH A LOUD AND BI...

Jan 11, 2021 Visibility/wiper 2,000 mi

AS I WAS DRIVING TO WORK IN THE MORNING AROUND 7AM WITH ONLY 2 OTHER CARS IN OTHER LANES NOT NEAR ME, I HEARD A SUDDEN CRACK. I LOOKED OVER TO THE RIGHT LOWER SIDE OF MY WINDSHIELD AND SAW A DENT AND A CRACK ABOUT 2-3 INCHES. I DON'T THINK IT'S A ROCK BUT THAT WOULDN'T HAVE CAUSED SUCH A LOUD AND BI...

Dec 14, 2020 Visibility/wiper 7,284 mi

THERE IS A STRESS CRACK ON PASSENGER SIDE FRONT ON WINDSHIELD FROM REARVIEW MIRROR INSIDE THE VEHICLE GOING UPWARD IN AN ARCH AND ENDS AT THE TOP OF THE WINDSHIELD. IT WAS IN OUR GARAGE AND THERE IS NOTHING THAT COULD HAVE FALLEN ONTO THE CAR FROM THE ROOF OF THE GARAGE. NOTICED CRACK ON 12/13/2020

Dec 14, 2020 Visibility/wiper 7,284 mi

THERE IS A STRESS CRACK ON PASSENGER SIDE FRONT ON WINDSHIELD FROM REARVIEW MIRROR INSIDE THE VEHICLE GOING UPWARD IN AN ARCH AND ENDS AT THE TOP OF THE WINDSHIELD. IT WAS IN OUR GARAGE AND THERE IS NOTHING THAT COULD HAVE FALLEN ONTO THE CAR FROM THE ROOF OF THE GARAGE. NOTICED CRACK ON 12/13/2020

Oct 14, 2020 Visibility/wiper 6,900 mi

I'VE ONLY HAD MY BRAND NEW 2020 SUBARU CROSSTREK FOR 4 1/2 MONTHS AND I JUST GOT A 2ND CRACK IN MY WINDSHIELD. LAST MONTH A SMALL PEBBLE FLEW OFF OF A CONSTRUCTION TRUCK, HIT MY WINDSHIELD AND CRACKED IT, WHILE I WAS DRIVING ON THE HIGHWAY. TWO DAYS AGO, I HEARD A LIGHT TAP WHILE DRIVING 55 MPH ON A...

Oct 14, 2020 Visibility/wiper 6,900 mi

I'VE ONLY HAD MY BRAND NEW 2020 SUBARU CROSSTREK FOR 4 1/2 MONTHS AND I JUST GOT A 2ND CRACK IN MY WINDSHIELD. LAST MONTH A SMALL PEBBLE FLEW OFF OF A CONSTRUCTION TRUCK, HIT MY WINDSHIELD AND CRACKED IT, WHILE I WAS DRIVING ON THE HIGHWAY. TWO DAYS AGO, I HEARD A LIGHT TAP WHILE DRIVING 55 MPH ON A...

Sep 15, 2020 Visibility/wiper 2,650 mi

WINDSHIELD CRACKED FROM A TINY ROCK WHILE TRAVELING APPROXIMATELY FORTY MILES PER HOUR ON A FREEWAY.

Sep 15, 2020 Visibility/wiper 2,650 mi

WINDSHIELD CRACKED FROM A TINY ROCK WHILE TRAVELING APPROXIMATELY FORTY MILES PER HOUR ON A FREEWAY.

Aug 14, 2020 Visibility/wiper 6,400 mi

WINDSHIELD CRACKED WHILE DRIVING.

Aug 14, 2020 Visibility/wiper 6,400 mi

WINDSHIELD CRACKED WHILE DRIVING.

Aug 2, 2020 Visibility/wiper 1,900 mi

4 INCH CRACK SUDDENLY APPEARED ON THE PASSENGER SIDE OF THE WINDSHIELD. IT STARTS FROM THE BOTTOM OF THE WINDSHIELD.

Aug 2, 2020 Visibility/wiper 1,900 mi

4 INCH CRACK SUDDENLY APPEARED ON THE PASSENGER SIDE OF THE WINDSHIELD. IT STARTS FROM THE BOTTOM OF THE WINDSHIELD.

Jul 29, 2020 Visibility/wiper 1,500 mi

I HAD MY 2020 SUBARU CROSSTREK (BRAND NEW, OFF THE TRUCK) FOR LESS THAN A MONTH WHEN A CRACK APPEARED IN THE LOWER LEFT PASSENGER SIDE OF MY WINDSHIELD. I DIDN'T HAVE ANY HISTORY OF SOMETHING HITTING THE WINDSHIELD, IT JUST CRACKED.

Jul 29, 2020 Visibility/wiper 1,500 mi

I HAD MY 2020 SUBARU CROSSTREK (BRAND NEW, OFF THE TRUCK) FOR LESS THAN A MONTH WHEN A CRACK APPEARED IN THE LOWER LEFT PASSENGER SIDE OF MY WINDSHIELD. I DIDN'T HAVE ANY HISTORY OF SOMETHING HITTING THE WINDSHIELD, IT JUST CRACKED.

Jul 4, 2020 Visibility/wiper 8,000 mi

IMMEDIATELY AFTER ACTIVATING MY FRONT WINDSHIELD WIPERS, I HEAR A CRACKING "POP" SOUND FROM MY WIND SHIELD AND A 12 INCH CRACK APPEARS, STEMMING FROM THE CENTER OF THE REAR VIEW MIRROR AND EXTENDING DIAGONALLY TO THE TOP EDGE OF THE WIND SHIELD. MY CAR IS ONLY SEVEN MONTHS OLD WITH LESS THAN 8000 MI...

Jul 4, 2020 Visibility/wiper 8,000 mi

IMMEDIATELY AFTER ACTIVATING MY FRONT WINDSHIELD WIPERS, I HEAR A CRACKING "POP" SOUND FROM MY WIND SHIELD AND A 12 INCH CRACK APPEARS, STEMMING FROM THE CENTER OF THE REAR VIEW MIRROR AND EXTENDING DIAGONALLY TO THE TOP EDGE OF THE WIND SHIELD. MY CAR IS ONLY SEVEN MONTHS OLD WITH LESS THAN 8000 MI...

Jun 28, 2020 Visibility/wiper 3,000 mi

AFTER MY FIRST LONGER DISTANCE TRIP I NOTICED A WINDSHIELD CRACK IN THE MIDDLE OF MY WINDSHIELD STARTING AT THE BOTTOM AND EXTENDING APPROXIMATELY 5 INCHES UP. MY CAR WAS IN A GARAGE A THE TIME. I WAS IN THE PROCESS OF SHOWING OFF MY "NEW CAR". LESS THAN 3000 MILES WERE ON THE ODOMETER AT THE TIME. ...

Jun 28, 2020 Visibility/wiper 3,000 mi

AFTER MY FIRST LONGER DISTANCE TRIP I NOTICED A WINDSHIELD CRACK IN THE MIDDLE OF MY WINDSHIELD STARTING AT THE BOTTOM AND EXTENDING APPROXIMATELY 5 INCHES UP. MY CAR WAS IN A GARAGE A THE TIME. I WAS IN THE PROCESS OF SHOWING OFF MY "NEW CAR". LESS THAN 3000 MILES WERE ON THE ODOMETER AT THE TIME. ...

Jun 14, 2020 Visibility/wiper 1,600 mi

AFTER 3 MONTHS OF OWNERSHIP A LARGE ROUND CHIP HAS APPEARED ON MY WINDSHIELD. I HAVE NOT HEARD ANY ROCK OR DEBRIS WHILE MOVING OR STATIONARY. MY FRIEND HAS THE SAME CAR AND HAD THE EXACT SAME PROBLEM HAPPEN TWICE.

Jun 14, 2020 Visibility/wiper 1,600 mi

AFTER 3 MONTHS OF OWNERSHIP A LARGE ROUND CHIP HAS APPEARED ON MY WINDSHIELD. I HAVE NOT HEARD ANY ROCK OR DEBRIS WHILE MOVING OR STATIONARY. MY FRIEND HAS THE SAME CAR AND HAD THE EXACT SAME PROBLEM HAPPEN TWICE.

May 29, 2020 Visibility/wiper 1,600 mi

JUST UNDER 1600 MILES NOTICED CRACK EXTENDING FROM THE RIGHT HAND EDGE OF THE WINDSHIELD APPROX 6 IN. SOME FLAKING ALONG THE LINE. TOOK TO DEALER, SALES MANAGER LOOKED AT IT AND SAID IT WAS A STONE CHIP. HIS BOSS CAME OUT AND SAID IT WAS A STONE CHIP FROM 10 FT AWAY THEN A THIRD PERSON CAME OUT OF T...

May 29, 2020 Visibility/wiper 1,600 mi

JUST UNDER 1600 MILES NOTICED CRACK EXTENDING FROM THE RIGHT HAND EDGE OF THE WINDSHIELD APPROX 6 IN. SOME FLAKING ALONG THE LINE. TOOK TO DEALER, SALES MANAGER LOOKED AT IT AND SAID IT WAS A STONE CHIP. HIS BOSS CAME OUT AND SAID IT WAS A STONE CHIP FROM 10 FT AWAY THEN A THIRD PERSON CAME OUT OF T...

May 16, 2020 Unknown Or Other 4,600 mi

WHILE SITTING AT RED LIGHT, I HEARD A POP. AFTER EXAMINING CAR, REALIZED THAT THE WINDSHIELD HAD CRACKED NEAR THE REAR VIEW MIRROR. *TR

May 16, 2020 Unknown Or Other 4,600 mi

WHILE SITTING AT RED LIGHT, I HEARD A POP. AFTER EXAMINING CAR, REALIZED THAT THE WINDSHIELD HAD CRACKED NEAR THE REAR VIEW MIRROR. *TR

Apr 22, 2020 Electrical System 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSH...

Apr 22, 2020 Engine 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSH...

Apr 22, 2020 Unknown Or Other 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSH...

Apr 22, 2020 Electrical System 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSH...

Apr 22, 2020 Engine 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSH...

Apr 22, 2020 Unknown Or Other 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSH...

Mar 14, 2020 Visibility/wiper 2,800 mi

THERE IS A CHIP ON THE WINDSHIELD ABOUT 2 MONTHS AFTER I PURCHASED MY 2020 SUBARU CROSSTREK. I DO NOT KNOW EXACTLY WHEN OR HOW THIS HAPPENED AND HAVE ONLY BEEN DRIVING ON PAVED ROADS.

Mar 14, 2020 Visibility/wiper 2,800 mi

THERE IS A CHIP ON THE WINDSHIELD ABOUT 2 MONTHS AFTER I PURCHASED MY 2020 SUBARU CROSSTREK. I DO NOT KNOW EXACTLY WHEN OR HOW THIS HAPPENED AND HAVE ONLY BEEN DRIVING ON PAVED ROADS.

Mar 3, 2020 Visibility/wiper 1,000 mi

MINOR ROCK CHIP, NO LARGER THAN A WATCH SCREW, NEAR THE WINDOW MOUNT QUICKLY DEVELOPED INTO A 4-INCH CRACK OVER A PERIOD OF APPROXIMATELY 12 HOURS. ROCK CHIP OCCURRED ON CITY STREETS, MOVING NO FASTER THAN 40 MPH.

Mar 3, 2020 Visibility/wiper 1,000 mi

MINOR ROCK CHIP, NO LARGER THAN A WATCH SCREW, NEAR THE WINDOW MOUNT QUICKLY DEVELOPED INTO A 4-INCH CRACK OVER A PERIOD OF APPROXIMATELY 12 HOURS. ROCK CHIP OCCURRED ON CITY STREETS, MOVING NO FASTER THAN 40 MPH.

Jan 17, 2020 Visibility/wiper 1,500 mi

I WAS DRIVING AT 70 MPH ON SMOOTH INTERSTATE HIGHWAY WITH LIGHT TRAFFIC . THERE WAS A LOUD EXPLOSION. AFTER STOPPING IN A SAFE LOCATION, I DISCOVERED THE MOON ROOF HAD SHATTERED INTO TINY PIECES. I AM POSITIVE THERE WERE NO ROCKS OR STRUCTURES ABOVE..THERE WAS 1500 MILES ON THE CAR. THE SLIDING CEI...

Jan 17, 2020 Visibility/wiper 1,500 mi

I WAS DRIVING AT 70 MPH ON SMOOTH INTERSTATE HIGHWAY WITH LIGHT TRAFFIC . THERE WAS A LOUD EXPLOSION. AFTER STOPPING IN A SAFE LOCATION, I DISCOVERED THE MOON ROOF HAD SHATTERED INTO TINY PIECES. I AM POSITIVE THERE WERE NO ROCKS OR STRUCTURES ABOVE..THERE WAS 1500 MILES ON THE CAR. THE SLIDING CEI...