60
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Visibility/wiper Complaints

Showing 20 of 60
Jan 10, 2025

6-8in windshield crack on passenger side, near the bottom just above defrost vents. No apparent trauma to the windshield in that area. No indication that there was a crack forming otherwise; appeared seemingly overnight. Have not yet reported to insurance, dealer, or mfg. I have seen that there was a class action settled recently regarding some Subaru windshields cracking without warning so this may be a known issue. Car is available for inspection upon request.

Jan 10, 2025

6-8in windshield crack on passenger side, near the bottom just above defrost vents. No apparent trauma to the windshield in that area. No indication that there was a crack forming otherwise; appeared seemingly overnight. Have not yet reported to insurance, dealer, or mfg. I have seen that there was a class action settled recently regarding some Subaru windshields cracking without warning so this may be a known issue. Car is available for inspection upon request.

May 20, 2023

The windshield has formed a crack in the top middle around the area of the rear view mirror with no incident to cause it. The problem is easily identifiable and may cause safety issues if the crack spreads. At this time insurance representatives and the manufacturer have not inspected the windshield. No warning lamps, messages or other symptoms prior. It just cracked out of nowhere.

May 20, 2023

The windshield has formed a crack in the top middle around the area of the rear view mirror with no incident to cause it. The problem is easily identifiable and may cause safety issues if the crack spreads. At this time insurance representatives and the manufacturer have not inspected the windshield. No warning lamps, messages or other symptoms prior. It just cracked out of nowhere.

Apr 5, 2023

I noticed my windshield spontaneously cracked, without any trauma. This was noticed in the morning after my car had been sitting in the garage overnight. There were no rocks or other debris that hit the car, and there does not appear to be a point of impact. The crack seems to have occurred spontaneously, with no precipitating event or warning. This is dangerous because it could impair visibility, the functioning of eye sight camera/safety system, and could easily expand and cause shattering of glass. It makes me concerned about the integrity of the windshield. Several other subaru owners have reported this problem of spontaneous windshield cracking online. This occurred on my car on 4/3/2023. I have photo evidence of the faulty windshield, it has not yet been inspected by a dealer.

Apr 5, 2023

I noticed my windshield spontaneously cracked, without any trauma. This was noticed in the morning after my car had been sitting in the garage overnight. There were no rocks or other debris that hit the car, and there does not appear to be a point of impact. The crack seems to have occurred spontaneously, with no precipitating event or warning. This is dangerous because it could impair visibility, the functioning of eye sight camera/safety system, and could easily expand and cause shattering of glass. It makes me concerned about the integrity of the windshield. Several other subaru owners have reported this problem of spontaneous windshield cracking online. This occurred on my car on 4/3/2023. I have photo evidence of the faulty windshield, it has not yet been inspected by a dealer.

Nov 27, 2022

The windshield has cracked twice and had to be replaced. The first time was December 2021 and the second time was November 2022. Each time, we did not even see impact with a pebble. We just assume that was what caused the crack. My wife and I have been driving for fifty years and this is the first time we have had to replace a windshield. Subaru needs to fix this problem.

Nov 27, 2022

The windshield has cracked twice and had to be replaced. The first time was December 2021 and the second time was November 2022. Each time, we did not even see impact with a pebble. We just assume that was what caused the crack. My wife and I have been driving for fifty years and this is the first time we have had to replace a windshield. Subaru needs to fix this problem.

Oct 23, 2022

My car was parked outside when one morning I noticed a 2-inch crack started from the edge of the windshield on the passenger side of my vehicle which grew to 19 inches in the following days. The crack feels smooth from the outside and to my knowledge didn't happen due to any impact. My vehicle is available for any inspection. I have not taken my car to the manufacturer regarding this issue yet.

Oct 23, 2022

My car was parked outside when one morning I noticed a 2-inch crack started from the edge of the windshield on the passenger side of my vehicle which grew to 19 inches in the following days. The crack feels smooth from the outside and to my knowledge didn't happen due to any impact. My vehicle is available for any inspection. I have not taken my car to the manufacturer regarding this issue yet.

Apr 10, 2022

My 2020 Subaru crosstrek has repeatedly had its windshield crack for little to no reason. I have noticed my windshield crack in a similar spot (near the vin number area) multiple times with no incidents where a rock or other debris struck the windshield. This provides a visual distraction and safety issue while driving.

Apr 10, 2022

My 2020 Subaru crosstrek has repeatedly had its windshield crack for little to no reason. I have noticed my windshield crack in a similar spot (near the vin number area) multiple times with no incidents where a rock or other debris struck the windshield. This provides a visual distraction and safety issue while driving.

Feb 20, 2022

Windshield cracked across bottom portion. Many other Subaru owners have had the same problem.

Feb 20, 2022

Windshield cracked across bottom portion. Many other Subaru owners have had the same problem.

Feb 14, 2022

Windshield defective/easily damaged. Minor roadway pebble created a pit. Seems to be an issue with many Subarus.

Feb 14, 2022

Windshield defective/easily damaged. Minor roadway pebble created a pit. Seems to be an issue with many Subarus.

Dec 15, 2021

The windshield seemed to just start cracking for no known reason.

Dec 15, 2021

The windshield seemed to just start cracking for no known reason.

Oct 25, 2021

Windshield spontaneously cracked

Oct 25, 2021

Windshield spontaneously cracked

Oct 12, 2021

Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

Oct 12, 2021

Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

May 3, 2021 5,200 mi

WINDOWS WILL NOT ALWAYS GO DOWN WHEN TEMPERATURES AT OR BELOW 26 DEGREES FAHRENHEIT. REPORTED PROBLEM TO DEALER ON JANUARY 6, 2021. MADE SERVICE APPOINTMENT FOR JANUARY 19,2021. THEY VERIFIED PROBLEM. DEALER ORDERED REPLACEMENT DRIVER'S SIDE RUN CHANNEL, APPOINTMENT MADE FOR INSTALLATION JANUARY 26, 2021. MORNING OF JANUARY 28, 2021, TEMPERATURE 20 DEGREES F, NONE OF THE WINDOWS WOULD GO DOWN. NO FROST/SNOW/ICE ON WINDOWS. SERVICE APPOINTMENT JANUARY 28-29 DIAGNOSED 'POSSIBLE WINDOW FREEZING NEEDING TO DEFROST IN WINTER TIME'. FEBRUARY 17, 2021, TEMPERATURE 10 DEGREES F, WINDOWS DID NOT GO DOWN. DROVE CAR 30 MINUTES TO THE DEALER, DEFROST AND HEAT ON HIGH. SERVICE TECHNICIAN VERIFIED WINDOWS DID NOT GO DOWN, LEFT CAR WITH DEALER. FEBRUARY 19, 2021 ONE WINDOW STILL DID NOT GO DOWN. RECORDED VIDEO OF WINDOWS NOT GOING DOWN ON MARCH 2,2021,CONTACTED SUBARU OF AMERICA, SERVICE RECORD # 1-66493397585. INITIAL PHONE CALL FROM SERVICES DEPARTMENT LEFT VOICEMAIL OFFERING 'COMPENSATION FOR THE PROBLEM'. I REFUSED COMPENSATION. RECEIVED EMAIL RECOMMENDING PURCHASING AN ACCESSORY TO 'ALLEVIATE THIS CONCERN'. PHONED SUBARU OF AMERICA AGAIN, SERVICE RECORD #1-67542809043, AND AGAIN ADVISED PURCHASE OF ACCESSORY TO 'ALLEVIATE THIS CONCERN'. APRIL 2, 2021, WINDOWS NOT GOING DOWN, RECORDED SECOND VIDEO. PHONED DEALER, WHO INITIATED A THIRD SERVICE RECORD #1-67810220574 WITH SUBARU OF AMERICA. RECEIVED A PHONE CALL FROM THE SERVICES DEPARTMENT AT SUBARU OF AMERICA INFORMING ME THAT THERE IS NO PROBLEM WITH THE CAR WINDOWS. THERE ARE INSTANCES IN KEENE,NY WHEN TEMPERATURE IS BELOW ZERO AT NIGHT NEVER ABOVE 15 DEGREES F DAILY AND WINDOWS WOULD NOT GO DOWN FOR DAYS. VEHICLE IS ALWAYS PARKED OUTSIDE.

May 3, 2021 5,200 mi

WINDOWS WILL NOT ALWAYS GO DOWN WHEN TEMPERATURES AT OR BELOW 26 DEGREES FAHRENHEIT. REPORTED PROBLEM TO DEALER ON JANUARY 6, 2021. MADE SERVICE APPOINTMENT FOR JANUARY 19,2021. THEY VERIFIED PROBLEM. DEALER ORDERED REPLACEMENT DRIVER'S SIDE RUN CHANNEL, APPOINTMENT MADE FOR INSTALLATION JANUARY 26, 2021. MORNING OF JANUARY 28, 2021, TEMPERATURE 20 DEGREES F, NONE OF THE WINDOWS WOULD GO DOWN. NO FROST/SNOW/ICE ON WINDOWS. SERVICE APPOINTMENT JANUARY 28-29 DIAGNOSED 'POSSIBLE WINDOW FREEZING NEEDING TO DEFROST IN WINTER TIME'. FEBRUARY 17, 2021, TEMPERATURE 10 DEGREES F, WINDOWS DID NOT GO DOWN. DROVE CAR 30 MINUTES TO THE DEALER, DEFROST AND HEAT ON HIGH. SERVICE TECHNICIAN VERIFIED WINDOWS DID NOT GO DOWN, LEFT CAR WITH DEALER. FEBRUARY 19, 2021 ONE WINDOW STILL DID NOT GO DOWN. RECORDED VIDEO OF WINDOWS NOT GOING DOWN ON MARCH 2,2021,CONTACTED SUBARU OF AMERICA, SERVICE RECORD # 1-66493397585. INITIAL PHONE CALL FROM SERVICES DEPARTMENT LEFT VOICEMAIL OFFERING 'COMPENSATION FOR THE PROBLEM'. I REFUSED COMPENSATION. RECEIVED EMAIL RECOMMENDING PURCHASING AN ACCESSORY TO 'ALLEVIATE THIS CONCERN'. PHONED SUBARU OF AMERICA AGAIN, SERVICE RECORD #1-67542809043, AND AGAIN ADVISED PURCHASE OF ACCESSORY TO 'ALLEVIATE THIS CONCERN'. APRIL 2, 2021, WINDOWS NOT GOING DOWN, RECORDED SECOND VIDEO. PHONED DEALER, WHO INITIATED A THIRD SERVICE RECORD #1-67810220574 WITH SUBARU OF AMERICA. RECEIVED A PHONE CALL FROM THE SERVICES DEPARTMENT AT SUBARU OF AMERICA INFORMING ME THAT THERE IS NO PROBLEM WITH THE CAR WINDOWS. THERE ARE INSTANCES IN KEENE,NY WHEN TEMPERATURE IS BELOW ZERO AT NIGHT NEVER ABOVE 15 DEGREES F DAILY AND WINDOWS WOULD NOT GO DOWN FOR DAYS. VEHICLE IS ALWAYS PARKED OUTSIDE.

Apr 30, 2021 17,270 mi

I WOKE UP WITH A HUGE CRACK IN MY WINDSHIELD. NO IDEA HOW IT HAPPENED. THIS IS THE THIRD ONE. I'VE HAD THIS CAR FOR 11 MONTHS.

Apr 30, 2021 17,270 mi

I WOKE UP WITH A HUGE CRACK IN MY WINDSHIELD. NO IDEA HOW IT HAPPENED. THIS IS THE THIRD ONE. I'VE HAD THIS CAR FOR 11 MONTHS.

Apr 29, 2021 28,631 mi

WHILE DRIVING DOWN THE INTERSTATE WITH NO VEHICLES AROUND MY VEHICLE OR PASSING IN THE OPPOSING DIRECTION THE SUNROOF VIOLENTLY SHATTERED ALLOWING GLASS TO RAIN DOWN ON THE DRIVER AND PASSENGER. THERE WERE NO CARS NEARBY OR TREES OVERHEAD

Apr 29, 2021 28,631 mi

WHILE DRIVING DOWN THE INTERSTATE WITH NO VEHICLES AROUND MY VEHICLE OR PASSING IN THE OPPOSING DIRECTION THE SUNROOF VIOLENTLY SHATTERED ALLOWING GLASS TO RAIN DOWN ON THE DRIVER AND PASSENGER. THERE WERE NO CARS NEARBY OR TREES OVERHEAD

Mar 8, 2021 14,000 mi

I BOUGHT MY 2020 SUBARU CROSSTREK IN MAY OF 2020. THE WINDSHIELD IS UP TO TWO CRACKS. I HAD THE FIRST FILLED THROUGH MY INSURANCE COMPANY AND I JUST DISCOVERED THE SECOND TODAY. BOTH CRACKS HAPPENS WHILE DRIVING ON THE INTERSTATE.

Mar 8, 2021 14,000 mi

I BOUGHT MY 2020 SUBARU CROSSTREK IN MAY OF 2020. THE WINDSHIELD IS UP TO TWO CRACKS. I HAD THE FIRST FILLED THROUGH MY INSURANCE COMPANY AND I JUST DISCOVERED THE SECOND TODAY. BOTH CRACKS HAPPENS WHILE DRIVING ON THE INTERSTATE.

Feb 16, 2021 11,800 mi

I GOT HOME FROM WORK, CLEANED THE WINDSHIELD AND THERE WAS NO CRACKS...I DIDNT USE THE CAR THE REST OF THE DAY. NEXT MORNING THERE WAS A CRACK IN THE WINDSHIELD THE CAR WAS NOT IN MOTION AND WAS PARKED

Feb 16, 2021 11,800 mi

I GOT HOME FROM WORK, CLEANED THE WINDSHIELD AND THERE WAS NO CRACKS...I DIDNT USE THE CAR THE REST OF THE DAY. NEXT MORNING THERE WAS A CRACK IN THE WINDSHIELD THE CAR WAS NOT IN MOTION AND WAS PARKED

Jan 11, 2021 2,000 mi

AS I WAS DRIVING TO WORK IN THE MORNING AROUND 7AM WITH ONLY 2 OTHER CARS IN OTHER LANES NOT NEAR ME, I HEARD A SUDDEN CRACK. I LOOKED OVER TO THE RIGHT LOWER SIDE OF MY WINDSHIELD AND SAW A DENT AND A CRACK ABOUT 2-3 INCHES. I DON'T THINK IT'S A ROCK BUT THAT WOULDN'T HAVE CAUSED SUCH A LOUD AND BIG CRACK ALL OF A SUDDEN. I HAVE OTHER CARS(NOT SUBARUS) AND I HAVE NEVER SEEN A CRACK FORM LIKE THAT BEFORE. UPON FURTHER RESEARCH, THIS IS A COMMON PROBLEM WITH THE NEWER SUBARUS, THIS IS INCREDIBLY DANGEROUS AND I'M ACTUALLY SCARED TO DRIVE MY SUBARU! THIS SCARE IS A SAFE CAR BUT WITH A WINDSHIELD LIKE THAT, ITS WORRYING ME.

Jan 11, 2021 2,000 mi

AS I WAS DRIVING TO WORK IN THE MORNING AROUND 7AM WITH ONLY 2 OTHER CARS IN OTHER LANES NOT NEAR ME, I HEARD A SUDDEN CRACK. I LOOKED OVER TO THE RIGHT LOWER SIDE OF MY WINDSHIELD AND SAW A DENT AND A CRACK ABOUT 2-3 INCHES. I DON'T THINK IT'S A ROCK BUT THAT WOULDN'T HAVE CAUSED SUCH A LOUD AND BIG CRACK ALL OF A SUDDEN. I HAVE OTHER CARS(NOT SUBARUS) AND I HAVE NEVER SEEN A CRACK FORM LIKE THAT BEFORE. UPON FURTHER RESEARCH, THIS IS A COMMON PROBLEM WITH THE NEWER SUBARUS, THIS IS INCREDIBLY DANGEROUS AND I'M ACTUALLY SCARED TO DRIVE MY SUBARU! THIS SCARE IS A SAFE CAR BUT WITH A WINDSHIELD LIKE THAT, ITS WORRYING ME.

Dec 14, 2020 7,284 mi

THERE IS A STRESS CRACK ON PASSENGER SIDE FRONT ON WINDSHIELD FROM REARVIEW MIRROR INSIDE THE VEHICLE GOING UPWARD IN AN ARCH AND ENDS AT THE TOP OF THE WINDSHIELD. IT WAS IN OUR GARAGE AND THERE IS NOTHING THAT COULD HAVE FALLEN ONTO THE CAR FROM THE ROOF OF THE GARAGE. NOTICED CRACK ON 12/13/2020

Dec 14, 2020 7,284 mi

THERE IS A STRESS CRACK ON PASSENGER SIDE FRONT ON WINDSHIELD FROM REARVIEW MIRROR INSIDE THE VEHICLE GOING UPWARD IN AN ARCH AND ENDS AT THE TOP OF THE WINDSHIELD. IT WAS IN OUR GARAGE AND THERE IS NOTHING THAT COULD HAVE FALLEN ONTO THE CAR FROM THE ROOF OF THE GARAGE. NOTICED CRACK ON 12/13/2020

Oct 14, 2020 6,900 mi

I'VE ONLY HAD MY BRAND NEW 2020 SUBARU CROSSTREK FOR 4 1/2 MONTHS AND I JUST GOT A 2ND CRACK IN MY WINDSHIELD. LAST MONTH A SMALL PEBBLE FLEW OFF OF A CONSTRUCTION TRUCK, HIT MY WINDSHIELD AND CRACKED IT, WHILE I WAS DRIVING ON THE HIGHWAY. TWO DAYS AGO, I HEARD A LIGHT TAP WHILE DRIVING 55 MPH ON A CITY STREET AND NOW I HAVE ANOTHER CRACK. I WAS THE ONLY ONE ON THE ROAD AND DIDN'T SEE ANYTHING HIT MY WINDSHIELD. I ASSUME IT WAS A PEBBLE THAT HIT MY WINDSHIELD BUT I'M NOT SURE. I'M NOW AFRAID OF THE WINDSHIELD BECAUSE I DRIVE A LONG DISTANCE TO WORK. MY FEAR IS MY ENTIRE WINDSHIELD SHATTERING IN MY FACE OR MY PASSENGER'S FACE WHILE DRIVING ON THE HIGHWAY. THIS IS A HUGE SAFETY ISSUE. I WILL BE GOING TO SAFELITE AGAIN TO GET THIS 2ND CRACK REPAIRED.

Oct 14, 2020 6,900 mi

I'VE ONLY HAD MY BRAND NEW 2020 SUBARU CROSSTREK FOR 4 1/2 MONTHS AND I JUST GOT A 2ND CRACK IN MY WINDSHIELD. LAST MONTH A SMALL PEBBLE FLEW OFF OF A CONSTRUCTION TRUCK, HIT MY WINDSHIELD AND CRACKED IT, WHILE I WAS DRIVING ON THE HIGHWAY. TWO DAYS AGO, I HEARD A LIGHT TAP WHILE DRIVING 55 MPH ON A CITY STREET AND NOW I HAVE ANOTHER CRACK. I WAS THE ONLY ONE ON THE ROAD AND DIDN'T SEE ANYTHING HIT MY WINDSHIELD. I ASSUME IT WAS A PEBBLE THAT HIT MY WINDSHIELD BUT I'M NOT SURE. I'M NOW AFRAID OF THE WINDSHIELD BECAUSE I DRIVE A LONG DISTANCE TO WORK. MY FEAR IS MY ENTIRE WINDSHIELD SHATTERING IN MY FACE OR MY PASSENGER'S FACE WHILE DRIVING ON THE HIGHWAY. THIS IS A HUGE SAFETY ISSUE. I WILL BE GOING TO SAFELITE AGAIN TO GET THIS 2ND CRACK REPAIRED.

Sep 15, 2020 2,650 mi

WINDSHIELD CRACKED FROM A TINY ROCK WHILE TRAVELING APPROXIMATELY FORTY MILES PER HOUR ON A FREEWAY.

Sep 15, 2020 2,650 mi

WINDSHIELD CRACKED FROM A TINY ROCK WHILE TRAVELING APPROXIMATELY FORTY MILES PER HOUR ON A FREEWAY.

Aug 14, 2020 6,400 mi

WINDSHIELD CRACKED WHILE DRIVING.

Aug 14, 2020 6,400 mi

WINDSHIELD CRACKED WHILE DRIVING.

Aug 2, 2020 1,900 mi

4 INCH CRACK SUDDENLY APPEARED ON THE PASSENGER SIDE OF THE WINDSHIELD. IT STARTS FROM THE BOTTOM OF THE WINDSHIELD.

Aug 2, 2020 1,900 mi

4 INCH CRACK SUDDENLY APPEARED ON THE PASSENGER SIDE OF THE WINDSHIELD. IT STARTS FROM THE BOTTOM OF THE WINDSHIELD.

Jul 29, 2020 1,500 mi

I HAD MY 2020 SUBARU CROSSTREK (BRAND NEW, OFF THE TRUCK) FOR LESS THAN A MONTH WHEN A CRACK APPEARED IN THE LOWER LEFT PASSENGER SIDE OF MY WINDSHIELD. I DIDN'T HAVE ANY HISTORY OF SOMETHING HITTING THE WINDSHIELD, IT JUST CRACKED.

Jul 29, 2020 1,500 mi

I HAD MY 2020 SUBARU CROSSTREK (BRAND NEW, OFF THE TRUCK) FOR LESS THAN A MONTH WHEN A CRACK APPEARED IN THE LOWER LEFT PASSENGER SIDE OF MY WINDSHIELD. I DIDN'T HAVE ANY HISTORY OF SOMETHING HITTING THE WINDSHIELD, IT JUST CRACKED.

Jul 4, 2020 8,000 mi

IMMEDIATELY AFTER ACTIVATING MY FRONT WINDSHIELD WIPERS, I HEAR A CRACKING "POP" SOUND FROM MY WIND SHIELD AND A 12 INCH CRACK APPEARS, STEMMING FROM THE CENTER OF THE REAR VIEW MIRROR AND EXTENDING DIAGONALLY TO THE TOP EDGE OF THE WIND SHIELD. MY CAR IS ONLY SEVEN MONTHS OLD WITH LESS THAN 8000 MILES ON IT AND HAS NEVER BEEN STRUCK BY A PIECE OF GRAVEL OR DEBRIS. THIS HAPPENED ON A SUNNY DAY WHILE DRIVING 25 MPH DOWN A CITY STREET IN AMES, IA. SINCE THIS HAPPENED SUDDENLY WITHOUT ANY CAUSE, I BELIEVE THE ISSUE IS FROM A MANUFACTURER DEFECT IN THE WIND SHIELD.

Jul 4, 2020 8,000 mi

IMMEDIATELY AFTER ACTIVATING MY FRONT WINDSHIELD WIPERS, I HEAR A CRACKING "POP" SOUND FROM MY WIND SHIELD AND A 12 INCH CRACK APPEARS, STEMMING FROM THE CENTER OF THE REAR VIEW MIRROR AND EXTENDING DIAGONALLY TO THE TOP EDGE OF THE WIND SHIELD. MY CAR IS ONLY SEVEN MONTHS OLD WITH LESS THAN 8000 MILES ON IT AND HAS NEVER BEEN STRUCK BY A PIECE OF GRAVEL OR DEBRIS. THIS HAPPENED ON A SUNNY DAY WHILE DRIVING 25 MPH DOWN A CITY STREET IN AMES, IA. SINCE THIS HAPPENED SUDDENLY WITHOUT ANY CAUSE, I BELIEVE THE ISSUE IS FROM A MANUFACTURER DEFECT IN THE WIND SHIELD.

Jun 28, 2020 3,000 mi

AFTER MY FIRST LONGER DISTANCE TRIP I NOTICED A WINDSHIELD CRACK IN THE MIDDLE OF MY WINDSHIELD STARTING AT THE BOTTOM AND EXTENDING APPROXIMATELY 5 INCHES UP. MY CAR WAS IN A GARAGE A THE TIME. I WAS IN THE PROCESS OF SHOWING OFF MY "NEW CAR". LESS THAN 3000 MILES WERE ON THE ODOMETER AT THE TIME. AT NO TIME DURING MY DRIVE HAD OR HAVE I ENCOUNTERED AN OBJECT STRIKING THE WINDSHIELD, BUT DO FIND A SMALL AREA UNDER THE WIPER BLADES. I HAVE YET TO NOTIFY MY SUBARU DEALERSHIP OF THE CRACK. IT APPARENTLY WAS NOT NOTICED DURING A ROUTINE SERVICE APPOINTMENT. I DO NOT LIVE CLOSE TO A DEALERSHIP.

Jun 28, 2020 3,000 mi

AFTER MY FIRST LONGER DISTANCE TRIP I NOTICED A WINDSHIELD CRACK IN THE MIDDLE OF MY WINDSHIELD STARTING AT THE BOTTOM AND EXTENDING APPROXIMATELY 5 INCHES UP. MY CAR WAS IN A GARAGE A THE TIME. I WAS IN THE PROCESS OF SHOWING OFF MY "NEW CAR". LESS THAN 3000 MILES WERE ON THE ODOMETER AT THE TIME. AT NO TIME DURING MY DRIVE HAD OR HAVE I ENCOUNTERED AN OBJECT STRIKING THE WINDSHIELD, BUT DO FIND A SMALL AREA UNDER THE WIPER BLADES. I HAVE YET TO NOTIFY MY SUBARU DEALERSHIP OF THE CRACK. IT APPARENTLY WAS NOT NOTICED DURING A ROUTINE SERVICE APPOINTMENT. I DO NOT LIVE CLOSE TO A DEALERSHIP.

Jun 14, 2020 1,600 mi

AFTER 3 MONTHS OF OWNERSHIP A LARGE ROUND CHIP HAS APPEARED ON MY WINDSHIELD. I HAVE NOT HEARD ANY ROCK OR DEBRIS WHILE MOVING OR STATIONARY. MY FRIEND HAS THE SAME CAR AND HAD THE EXACT SAME PROBLEM HAPPEN TWICE.

Jun 14, 2020 1,600 mi

AFTER 3 MONTHS OF OWNERSHIP A LARGE ROUND CHIP HAS APPEARED ON MY WINDSHIELD. I HAVE NOT HEARD ANY ROCK OR DEBRIS WHILE MOVING OR STATIONARY. MY FRIEND HAS THE SAME CAR AND HAD THE EXACT SAME PROBLEM HAPPEN TWICE.

May 29, 2020 1,600 mi

JUST UNDER 1600 MILES NOTICED CRACK EXTENDING FROM THE RIGHT HAND EDGE OF THE WINDSHIELD APPROX 6 IN. SOME FLAKING ALONG THE LINE. TOOK TO DEALER, SALES MANAGER LOOKED AT IT AND SAID IT WAS A STONE CHIP. HIS BOSS CAME OUT AND SAID IT WAS A STONE CHIP FROM 10 FT AWAY THEN A THIRD PERSON CAME OUT OF THE SHOW ROOM AND FROM 15 FT SAID IT WAS STONE CHIP AND TO JUST TURN IT INTO MY INSURANCE COMPANY. MY WIFE DRIVES THE CAR AND SAID THAT NOTHING HIT THE WINDSHIELD WHILE SHE WAS DRIVING. WAS TOLD THAT I HAVE TO HAVE AN OEM REPLACEMENT WINDSHIELD (WONDER HOW LONG THAT ONE WILL LAST) OR THE SUBARU EYESIGHT WOULD NOT ALIGN PROPERLY AND THEREFORE NOT WORK. I HAVEN'T GOT A COST FOR THE GLASS AND INSTALLATION YET BUT ALIGNMENT TAKES 1.5 HOURS AT $172.00 PER HOUR. AND IF THE TOTAL IS MORE THAN $750.00 IT COUNTS AS A DING ON MY INSURANCE. *TR

May 29, 2020 1,600 mi

JUST UNDER 1600 MILES NOTICED CRACK EXTENDING FROM THE RIGHT HAND EDGE OF THE WINDSHIELD APPROX 6 IN. SOME FLAKING ALONG THE LINE. TOOK TO DEALER, SALES MANAGER LOOKED AT IT AND SAID IT WAS A STONE CHIP. HIS BOSS CAME OUT AND SAID IT WAS A STONE CHIP FROM 10 FT AWAY THEN A THIRD PERSON CAME OUT OF THE SHOW ROOM AND FROM 15 FT SAID IT WAS STONE CHIP AND TO JUST TURN IT INTO MY INSURANCE COMPANY. MY WIFE DRIVES THE CAR AND SAID THAT NOTHING HIT THE WINDSHIELD WHILE SHE WAS DRIVING. WAS TOLD THAT I HAVE TO HAVE AN OEM REPLACEMENT WINDSHIELD (WONDER HOW LONG THAT ONE WILL LAST) OR THE SUBARU EYESIGHT WOULD NOT ALIGN PROPERLY AND THEREFORE NOT WORK. I HAVEN'T GOT A COST FOR THE GLASS AND INSTALLATION YET BUT ALIGNMENT TAKES 1.5 HOURS AT $172.00 PER HOUR. AND IF THE TOTAL IS MORE THAN $750.00 IT COUNTS AS A DING ON MY INSURANCE. *TR

Mar 14, 2020 2,800 mi

THERE IS A CHIP ON THE WINDSHIELD ABOUT 2 MONTHS AFTER I PURCHASED MY 2020 SUBARU CROSSTREK. I DO NOT KNOW EXACTLY WHEN OR HOW THIS HAPPENED AND HAVE ONLY BEEN DRIVING ON PAVED ROADS.

Mar 14, 2020 2,800 mi

THERE IS A CHIP ON THE WINDSHIELD ABOUT 2 MONTHS AFTER I PURCHASED MY 2020 SUBARU CROSSTREK. I DO NOT KNOW EXACTLY WHEN OR HOW THIS HAPPENED AND HAVE ONLY BEEN DRIVING ON PAVED ROADS.

Mar 3, 2020 1,000 mi

MINOR ROCK CHIP, NO LARGER THAN A WATCH SCREW, NEAR THE WINDOW MOUNT QUICKLY DEVELOPED INTO A 4-INCH CRACK OVER A PERIOD OF APPROXIMATELY 12 HOURS. ROCK CHIP OCCURRED ON CITY STREETS, MOVING NO FASTER THAN 40 MPH.

Mar 3, 2020 1,000 mi

MINOR ROCK CHIP, NO LARGER THAN A WATCH SCREW, NEAR THE WINDOW MOUNT QUICKLY DEVELOPED INTO A 4-INCH CRACK OVER A PERIOD OF APPROXIMATELY 12 HOURS. ROCK CHIP OCCURRED ON CITY STREETS, MOVING NO FASTER THAN 40 MPH.

Jan 17, 2020 1,500 mi

I WAS DRIVING AT 70 MPH ON SMOOTH INTERSTATE HIGHWAY WITH LIGHT TRAFFIC . THERE WAS A LOUD EXPLOSION. AFTER STOPPING IN A SAFE LOCATION, I DISCOVERED THE MOON ROOF HAD SHATTERED INTO TINY PIECES. I AM POSITIVE THERE WERE NO ROCKS OR STRUCTURES ABOVE..THERE WAS 1500 MILES ON THE CAR. THE SLIDING CEILING WAS CLOSED OR THERE WOULD BE SHATTERED GLASS ALL OVER THE INTERIOR. NO ONE WAS INJURED BUT IT WAS VERY DISTRACTING AND COULD HAVE CAUSED ME TO LOOSE CONTROL. THE MOONROOF GLASS MAY HAVE BEEN FAULTY. THE DEALER REPLACED IT AT NO COST TO ME.

Jan 17, 2020 1,500 mi

I WAS DRIVING AT 70 MPH ON SMOOTH INTERSTATE HIGHWAY WITH LIGHT TRAFFIC . THERE WAS A LOUD EXPLOSION. AFTER STOPPING IN A SAFE LOCATION, I DISCOVERED THE MOON ROOF HAD SHATTERED INTO TINY PIECES. I AM POSITIVE THERE WERE NO ROCKS OR STRUCTURES ABOVE..THERE WAS 1500 MILES ON THE CAR. THE SLIDING CEILING WAS CLOSED OR THERE WOULD BE SHATTERED GLASS ALL OVER THE INTERIOR. NO ONE WAS INJURED BUT IT WAS VERY DISTRACTING AND COULD HAVE CAUSED ME TO LOOSE CONTROL. THE MOONROOF GLASS MAY HAVE BEEN FAULTY. THE DEALER REPLACED IT AT NO COST TO ME.