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Complaints

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Nov 12, 2025 Engine

To Whom It May Concern, I am filing a formal dispute and safety complaint regarding my 2022 Subaru Crosstrek Limited. On November 12, 2025, while driving at approximately 70 mph on the highway, the vehicle suddenly stopped operating automatically without warning. This was a terrifying and dangerou...

Nov 12, 2025 Service Brakes

To Whom It May Concern, I am filing a formal dispute and safety complaint regarding my 2022 Subaru Crosstrek Limited. On November 12, 2025, while driving at approximately 70 mph on the highway, the vehicle suddenly stopped operating automatically without warning. This was a terrifying and dangerou...

Nov 12, 2025 Electrical System

To Whom It May Concern, I am filing a formal dispute and safety complaint regarding my 2022 Subaru Crosstrek Limited. On November 12, 2025, while driving at approximately 70 mph on the highway, the vehicle suddenly stopped operating automatically without warning. This was a terrifying and dangerou...

Nov 12, 2025 Engine

To Whom It May Concern, I am filing a formal dispute and safety complaint regarding my 2022 Subaru Crosstrek Limited. On November 12, 2025, while driving at approximately 70 mph on the highway, the vehicle suddenly stopped operating automatically without warning. This was a terrifying and dangerou...

Nov 12, 2025 Service Brakes

To Whom It May Concern, I am filing a formal dispute and safety complaint regarding my 2022 Subaru Crosstrek Limited. On November 12, 2025, while driving at approximately 70 mph on the highway, the vehicle suddenly stopped operating automatically without warning. This was a terrifying and dangerou...

Nov 12, 2025 Electrical System

To Whom It May Concern, I am filing a formal dispute and safety complaint regarding my 2022 Subaru Crosstrek Limited. On November 12, 2025, while driving at approximately 70 mph on the highway, the vehicle suddenly stopped operating automatically without warning. This was a terrifying and dangerou...

Aug 26, 2025 Service Brakes

I was driving on the highway in stop-and-go traffic when suddenly I found myself depressing the brake pedal to the floor and the car would not stop. Additionally, the eyesight function that prevents forward collisions did not alert for obstruction or stop the vehicle. I was able to put the vehicle i...

Aug 26, 2025 Forward Collision Avoidance

I was driving on the highway in stop-and-go traffic when suddenly I found myself depressing the brake pedal to the floor and the car would not stop. Additionally, the eyesight function that prevents forward collisions did not alert for obstruction or stop the vehicle. I was able to put the vehicle i...

Aug 26, 2025 Service Brakes

I was driving on the highway in stop-and-go traffic when suddenly I found myself depressing the brake pedal to the floor and the car would not stop. Additionally, the eyesight function that prevents forward collisions did not alert for obstruction or stop the vehicle. I was able to put the vehicle i...

Aug 26, 2025 Forward Collision Avoidance

I was driving on the highway in stop-and-go traffic when suddenly I found myself depressing the brake pedal to the floor and the car would not stop. Additionally, the eyesight function that prevents forward collisions did not alert for obstruction or stop the vehicle. I was able to put the vehicle i...

Aug 21, 2025 Forward Collision Avoidance

Vehicle will randomly break while driving when there is nothing in the way. This worries me that it will happen while driving on the highway. It seems to be happening more frequently.

Aug 21, 2025 Forward Collision Avoidance

Vehicle will randomly break while driving when there is nothing in the way. This worries me that it will happen while driving on the highway. It seems to be happening more frequently.

Jul 22, 2025 Power Train 34,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that the vehicle was difficult to start and was jumpstarted several times by a dealer’s mobile technician. The vehicle was taken to an unknown dealer, where it was determined that the battery was in good condition, and the failure could ...

Jul 22, 2025 Electrical System 34,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that the vehicle was difficult to start and was jumpstarted several times by a dealer’s mobile technician. The vehicle was taken to an unknown dealer, where it was determined that the battery was in good condition, and the failure could ...

Jul 22, 2025 Power Train 34,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that the vehicle was difficult to start and was jumpstarted several times by a dealer’s mobile technician. The vehicle was taken to an unknown dealer, where it was determined that the battery was in good condition, and the failure could ...

Jul 22, 2025 Electrical System 34,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that the vehicle was difficult to start and was jumpstarted several times by a dealer’s mobile technician. The vehicle was taken to an unknown dealer, where it was determined that the battery was in good condition, and the failure could ...

May 7, 2025 Unknown Or Other Crash

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a...

May 7, 2025 Engine Crash

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a...

May 7, 2025 Service Brakes Crash

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a...

May 7, 2025 Unknown Or Other Crash

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a...

May 7, 2025 Engine Crash

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a...

May 7, 2025 Service Brakes Crash

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a...

Apr 11, 2025 Vehicle Speed Control 34,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that while driving in the parking lot and attempting to park, a sudden unintended acceleration occurred. No warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufactu...

Apr 11, 2025 Vehicle Speed Control 34,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that while driving in the parking lot and attempting to park, a sudden unintended acceleration occurred. No warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufactu...

Jan 25, 2025 Visibility/wiper

The front windshield has cracked all the way across the bottom without a reason, while I was parked at work. There were no prior chips or dings that would cause the windshield to crack all the way across. There were no outside factors that would have caused this either since the stop was only a few ...

Jan 25, 2025 Visibility/wiper

The front windshield has cracked all the way across the bottom without a reason, while I was parked at work. There were no prior chips or dings that would cause the windshield to crack all the way across. There were no outside factors that would have caused this either since the stop was only a few ...

Jan 11, 2025 Unknown Or Other

The windshield in our 2022 Subaru Crosstrek has gained 2 cracks for no apparent reason. The windshield has cracked under normal stress/strain over a prolonged period of time. There was no incident that caused this unacceptable cracking. Furthermore it is unsafe. I do not look forward to paying repla...

Jan 11, 2025 Unknown Or Other

The windshield in our 2022 Subaru Crosstrek has gained 2 cracks for no apparent reason. The windshield has cracked under normal stress/strain over a prolonged period of time. There was no incident that caused this unacceptable cracking. Furthermore it is unsafe. I do not look forward to paying repla...

Jan 8, 2025 Visibility/wiper

The windshield cracks if you spit at it. It has had the original one, one from safelite and one from bright glass and it is now cracked again. To top it off, when it cracks, unless I put clear nail polish on it right away it splits the length of the window. The 2005 Crv has had a crack in its windsh...

Jan 8, 2025 Visibility/wiper

The windshield cracks if you spit at it. It has had the original one, one from safelite and one from bright glass and it is now cracked again. To top it off, when it cracks, unless I put clear nail polish on it right away it splits the length of the window. The 2005 Crv has had a crack in its windsh...

Aug 20, 2024 Exterior Lighting

can not see speedometer or RPM at night very dimly lit and the brightness control dose not work on these two instrument and also very hard to see in the rain you have to take your eyes off the road for 10 to 15 seconds to see how fast your going.I went off the road the other night because of this. ...

Aug 20, 2024 Exterior Lighting

can not see speedometer or RPM at night very dimly lit and the brightness control dose not work on these two instrument and also very hard to see in the rain you have to take your eyes off the road for 10 to 15 seconds to see how fast your going.I went off the road the other night because of this. ...

Aug 6, 2024 Vehicle Speed Control

See attached document for complaint

Aug 6, 2024 Vehicle Speed Control

See attached document for complaint

May 17, 2024 Visibility/wiper

A pebble flew at the windshield with less than 1800 miles on it and chipped it. By the next morning the chip had spread to a crack spanning the length of my windshield. Replaced windshield. Several months later, same thing happened. Replaced windshield again. I am on my 3rd windshield in less than 3...

May 17, 2024 Visibility/wiper

A pebble flew at the windshield with less than 1800 miles on it and chipped it. By the next morning the chip had spread to a crack spanning the length of my windshield. Replaced windshield. Several months later, same thing happened. Replaced windshield again. I am on my 3rd windshield in less than 3...

Mar 27, 2024 Engine Crash 7,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that while his wife was idled in inclement weather, and the brake pedal was depressed, however, the vehicle accelerated violently without warning. As a result, the vehicle crashed into a brick building. The air bags did not deploy. No inju...

Mar 27, 2024 Engine Crash 7,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that while his wife was idled in inclement weather, and the brake pedal was depressed, however, the vehicle accelerated violently without warning. As a result, the vehicle crashed into a brick building. The air bags did not deploy. No inju...

Jan 28, 2024 Unknown Or Other

my back-up camera is not working properly- very blurry/foggy01

Jan 28, 2024 Unknown Or Other

my back-up camera is not working properly- very blurry/foggy01

Jan 6, 2024 Unknown Or Other

I reached out to a local dealership to trade in my car. Upon getting there, they told me that I am in need of new tires. The car has only been driven 25k miles and they stated that new tires are needed. I have gone to this dealership prior and not once have they stated otherwise indicating or checki...

Jan 6, 2024 Unknown Or Other

I reached out to a local dealership to trade in my car. Upon getting there, they told me that I am in need of new tires. The car has only been driven 25k miles and they stated that new tires are needed. I have gone to this dealership prior and not once have they stated otherwise indicating or checki...

Sep 28, 2023 Structure Crash

Car was pulled in to a parking spot in front of the store and stopped and suddenly moved forward over the curb, onto the sidewalk and then crashed into the doors and building.

Sep 28, 2023 Unknown Or Other Crash

Car was pulled in to a parking spot in front of the store and stopped and suddenly moved forward over the curb, onto the sidewalk and then crashed into the doors and building.

Sep 28, 2023 Wheels Crash

Car was pulled in to a parking spot in front of the store and stopped and suddenly moved forward over the curb, onto the sidewalk and then crashed into the doors and building.

Sep 28, 2023 Structure Crash

Car was pulled in to a parking spot in front of the store and stopped and suddenly moved forward over the curb, onto the sidewalk and then crashed into the doors and building.

Sep 28, 2023 Unknown Or Other Crash

Car was pulled in to a parking spot in front of the store and stopped and suddenly moved forward over the curb, onto the sidewalk and then crashed into the doors and building.

Sep 28, 2023 Wheels Crash

Car was pulled in to a parking spot in front of the store and stopped and suddenly moved forward over the curb, onto the sidewalk and then crashed into the doors and building.

May 29, 2023 Electrical System

Recall for LV terminal corrosion was sent. Dealerships had no appointments for 2 weeks. Made appointment at a dealer one week later, dropped off car. Dealer called and stated that parts would not be in for another week. They stated they did not have tools or parts for the repair yet. Not fixed in t...

May 29, 2023 Electrical System

Recall for LV terminal corrosion was sent. Dealerships had no appointments for 2 weeks. Made appointment at a dealer one week later, dropped off car. Dealer called and stated that parts would not be in for another week. They stated they did not have tools or parts for the repair yet. Not fixed in t...

May 13, 2023 Unknown Or Other

While driving the car down an open paved highway the moon roof exploded outward. There was no impact with anything.

May 13, 2023 Unknown Or Other

While driving the car down an open paved highway the moon roof exploded outward. There was no impact with anything.

Feb 28, 2023 Unknown Or Other

The windshield is weak and cracks at a small piece of gravel going less than 40mph. I have had this 2022 crosstrek for less than a year and it has received a crack. My 2019 crosstrek received 4 windshield replacements due to cracking windshields. As a driver, I feel that Subaru has a weak windshield...

Feb 28, 2023 Unknown Or Other

The windshield is weak and cracks at a small piece of gravel going less than 40mph. I have had this 2022 crosstrek for less than a year and it has received a crack. My 2019 crosstrek received 4 windshield replacements due to cracking windshields. As a driver, I feel that Subaru has a weak windshield...

Jan 23, 2023 Visibility/wiper

Its widely known that Subaru has a problem with their windshields dating back to 2015. There have been several class action lawsuits wherein their windshields crack for NO reason. My windshield cracked and it was determined there was an impact point where the crack propagated. I contest that ba...

Jan 23, 2023 Unknown Or Other

Its widely known that Subaru has a problem with their windshields dating back to 2015. There have been several class action lawsuits wherein their windshields crack for NO reason. My windshield cracked and it was determined there was an impact point where the crack propagated. I contest that ba...

Jan 23, 2023 Visibility/wiper

Its widely known that Subaru has a problem with their windshields dating back to 2015. There have been several class action lawsuits wherein their windshields crack for NO reason. My windshield cracked and it was determined there was an impact point where the crack propagated. I contest that ba...

Jan 23, 2023 Unknown Or Other

Its widely known that Subaru has a problem with their windshields dating back to 2015. There have been several class action lawsuits wherein their windshields crack for NO reason. My windshield cracked and it was determined there was an impact point where the crack propagated. I contest that ba...

Jan 13, 2023 Forward Collision Avoidance

I was travelling down a 3-lane road wherein another vehicle in front of me, several car lengths away, merged into the middle lane to turn left. The turning vehicle approached the intersection and was stopped several seconds waiting for opposite traffic to clear to make their turn. As I proceeded t...

Jan 13, 2023 Forward Collision Avoidance

I was travelling down a 3-lane road wherein another vehicle in front of me, several car lengths away, merged into the middle lane to turn left. The turning vehicle approached the intersection and was stopped several seconds waiting for opposite traffic to clear to make their turn. As I proceeded t...

Dec 22, 2022 Lane Departure

My lane keeping assistance feature was turned on by someone else. Nobody has access to my vehicle and I keep it armed when away from the vehicle. In addition, I noted the vehicle was well within the street lines. There was no reason to take control of the wheel. Given I was not driving outside...

Dec 22, 2022 Steering

My lane keeping assistance feature was turned on by someone else. Nobody has access to my vehicle and I keep it armed when away from the vehicle. In addition, I noted the vehicle was well within the street lines. There was no reason to take control of the wheel. Given I was not driving outside...

Dec 22, 2022 Lane Departure

My lane keeping assistance feature was turned on by someone else. Nobody has access to my vehicle and I keep it armed when away from the vehicle. In addition, I noted the vehicle was well within the street lines. There was no reason to take control of the wheel. Given I was not driving outside...

Dec 22, 2022 Steering

My lane keeping assistance feature was turned on by someone else. Nobody has access to my vehicle and I keep it armed when away from the vehicle. In addition, I noted the vehicle was well within the street lines. There was no reason to take control of the wheel. Given I was not driving outside...

Nov 15, 2022 Visibility/wiper

noticed a crack in windshield (out of no where, no stone hit our car). crack started in the middle bottom of windshield. crack was 5 times the size the next day! VERY DANGEROUS!

Nov 15, 2022 Visibility/wiper

noticed a crack in windshield (out of no where, no stone hit our car). crack started in the middle bottom of windshield. crack was 5 times the size the next day! VERY DANGEROUS!

Oct 27, 2022 Unknown Or Other

Driving on freeway, keeping a regular and safe distance from other vehicles around me, when all the suddenly I hear a loud boom. Didn’t see anything fly at my car, like rocks, things off other cars, etc. Then, immediately after I pulled over with my hazards on, I thought I had popped a tire, but I...

Oct 27, 2022 Structure

Driving on freeway, keeping a regular and safe distance from other vehicles around me, when all the suddenly I hear a loud boom. Didn’t see anything fly at my car, like rocks, things off other cars, etc. Then, immediately after I pulled over with my hazards on, I thought I had popped a tire, but I...

Oct 27, 2022 Unknown Or Other

Driving on freeway, keeping a regular and safe distance from other vehicles around me, when all the suddenly I hear a loud boom. Didn’t see anything fly at my car, like rocks, things off other cars, etc. Then, immediately after I pulled over with my hazards on, I thought I had popped a tire, but I...

Oct 27, 2022 Structure

Driving on freeway, keeping a regular and safe distance from other vehicles around me, when all the suddenly I hear a loud boom. Didn’t see anything fly at my car, like rocks, things off other cars, etc. Then, immediately after I pulled over with my hazards on, I thought I had popped a tire, but I...

Sep 17, 2022 Electrical System

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will loc...

Sep 17, 2022 Forward Collision Avoidance

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will loc...

Sep 17, 2022 Service Brakes

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will loc...

Sep 17, 2022 Electrical System

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will loc...

Sep 17, 2022 Forward Collision Avoidance

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will loc...

Sep 17, 2022 Service Brakes

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will loc...

Aug 19, 2022 Unknown Or Other

Had the car for about 3 months, I was driving and the window chipped pretty easily. Got that window chip repaired, and not long after that, I noticed another chip happen, small one but the windshield should not be chipping this easily.

Aug 19, 2022 Unknown Or Other

Had the car for about 3 months, I was driving and the window chipped pretty easily. Got that window chip repaired, and not long after that, I noticed another chip happen, small one but the windshield should not be chipping this easily.

Jun 25, 2022 Seats

I was driving about 55 mph on a county highway and an animal appeared in the road. I hit the brakes suddenly, and my work bag containing my laptop and file folders that I had placed on the backseat behind my driver seat Flew forwards and hit the back of my seat. I felt the impact in my spine, And by...

Jun 25, 2022 Seats

I was driving about 55 mph on a county highway and an animal appeared in the road. I hit the brakes suddenly, and my work bag containing my laptop and file folders that I had placed on the backseat behind my driver seat Flew forwards and hit the back of my seat. I felt the impact in my spine, And by...

Feb 28, 2022 Visibility/wiper

Windshield cracked after 3 weeks. Was hit by a very small rock when travelling at 30 mph, and a 10 inch crack appeared. In 40+ years of driving, I have never had a rock cause that much damage to a windshield, even at 60 mph.

Feb 28, 2022 Visibility/wiper

Windshield cracked after 3 weeks. Was hit by a very small rock when travelling at 30 mph, and a 10 inch crack appeared. In 40+ years of driving, I have never had a rock cause that much damage to a windshield, even at 60 mph.