This Problem Across All Years
Sudden collapse of drivers seat bottom cushion. Now lower on one side.
Sudden collapse of drivers seat bottom cushion. Now lower on one side.
I WAS DRIVING AND MY DRIVER'S SIDE SEAT COLLAPSED. SOMETHING ISN'T RIGHT WITH MY SEAT.
I WAS DRIVING AND MY DRIVER'S SIDE SEAT COLLAPSED. SOMETHING ISN'T RIGHT WITH MY SEAT.
POWER DRIVER SEAT BRACKET COLLAPSES DUE TO POOR DESIGN FLAW.
POWER DRIVER SEAT BRACKET COLLAPSES DUE TO POOR DESIGN FLAW.
DRIVER SIDE SEAT BRACKET ON DOOR SIDE HAS BROKEN AWAY FROM SEAT RESULTING IN A SEAT WHICH IS UNRESPONSIVE TO HEIGHT ADJUSTMENTS ON THE LEFT SIDE.
DRIVER SIDE SEAT BRACKET ON DOOR SIDE HAS BROKEN AWAY FROM SEAT RESULTING IN A SEAT WHICH IS UNRESPONSIVE TO HEIGHT ADJUSTMENTS ON THE LEFT SIDE.
I WAS GETTING IN INTO THE DRIVERS SEAT WHEN THE FRONT LEFT CORNER OF THE SEAT COLLAPSED. I INSPECTED THE FRAME AND FOUND A BROKEN WELD WHERE THE MOTOR, THAT LIFTS THE FRONT OF THE SEAT MEETS THE FRAME, HAD FAILED.
I WAS GETTING IN INTO THE DRIVERS SEAT WHEN THE FRONT LEFT CORNER OF THE SEAT COLLAPSED. I INSPECTED THE FRAME AND FOUND A BROKEN WELD WHERE THE MOTOR, THAT LIFTS THE FRONT OF THE SEAT MEETS THE FRAME, HAD FAILED.
SPOT WELDS ON THE LEFT SIDE SCISSOR BRACKET FOR SEAT ADJUSTMENTS HAVE BROKEN ON THE DRIVER'S SEAT, RESULTING IN A LEANING SEAT WHICH NO LONGER RESPONDS TO SEAT ADJUSTMENTS AND IS VERY UNCOMFORTABLE. MULTIPLE REPORTS OF THIS EXACT PROBLEM EXIST ON THE INTERNET. THIS PROBLEM OCCURRED WHEN ENTERING THE STATIONARY VEHICLE, HEARD A "POP" AND THE LEFT SIDE OF THE SEAT COLLAPSED.
SPOT WELDS ON THE LEFT SIDE SCISSOR BRACKET FOR SEAT ADJUSTMENTS HAVE BROKEN ON THE DRIVER'S SEAT, RESULTING IN A LEANING SEAT WHICH NO LONGER RESPONDS TO SEAT ADJUSTMENTS AND IS VERY UNCOMFORTABLE. MULTIPLE REPORTS OF THIS EXACT PROBLEM EXIST ON THE INTERNET. THIS PROBLEM OCCURRED WHEN ENTERING THE STATIONARY VEHICLE, HEARD A "POP" AND THE LEFT SIDE OF THE SEAT COLLAPSED.
TL* THE CONTACT OWNS A 2009 SUBARU FORESTER. WHILE DRIVING 25 MPH, THE AIR BAG LIGHT ILLUMINATED OCCASIONALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE SEAT BOTTOM HAD A SHORT IN THE ODS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.....UPDATED 07/05/16 *BF THE CONSUMER ALSO STATED THE LIGHTS ON THE INSTRUMENT PANEL LIT UP AND THE VEHICLE WOULD STALL WHEN COMING TO A STOP. THE DEALER WORKED ON THE BATTERY TERMINALS. HOWEVER, THE PROBLEM HAPPENED AGAIN, TWICE. UPDATED 07/14/16.*JB
TL* THE CONTACT OWNS A 2009 SUBARU FORESTER. WHILE DRIVING 25 MPH, THE AIR BAG LIGHT ILLUMINATED OCCASIONALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE SEAT BOTTOM HAD A SHORT IN THE ODS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.....UPDATED 07/05/16 *BF THE CONSUMER ALSO STATED THE LIGHTS ON THE INSTRUMENT PANEL LIT UP AND THE VEHICLE WOULD STALL WHEN COMING TO A STOP. THE DEALER WORKED ON THE BATTERY TERMINALS. HOWEVER, THE PROBLEM HAPPENED AGAIN, TWICE. UPDATED 07/14/16.*JB
THE PAST MONTH OR SO I NOTICED THAT THE DRIVER SIDE SEAT HEATER DIDN'T SEEM TO FEEL RIGHT ON MY BUTT. THE SEAT SEEMED TO ALMOST BURN ME IN ONE SPOT. I THOUGHT IT WAS ODD, BUT DIDN'T LOOK INTO IT FURTHER. JUST THIS PAST WEEK I NOTICED THAT ONLY THE BACK HEATER WAS WORKING. WHILE CLEANING THE CAR OUT TODAY I NOTICED A VERY SMALL BURN HOLE IN THE CLOTH SEAT. I DECIDED TO REMOVE THE SEAT AND INVESTIGATE THE ISSUE SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY. DURING MY INVESTIGATION I NOTICED THAT IT WAS DEFINITELY A BURN MARK AND THERE WAS MELTED/BLACK AREAS UNDER THE CLOTH. I DID NOT DIG TOO DEEP INTO THE SEAT SINCE I DIDN'T WANT TO HAVE AN ISSUE PUTTING IT ALL BACK TOGETHER. I HAVE TWO PICTURES. ONE OF THE HOLE AND ONE UNDER THE CLOTH. I DID THE BEST I COULD PHOTOGRAPHING UNDER THE CLOTH. I REMOVED THE POWER TO THE SEAT HEATER.
THE PAST MONTH OR SO I NOTICED THAT THE DRIVER SIDE SEAT HEATER DIDN'T SEEM TO FEEL RIGHT ON MY BUTT. THE SEAT SEEMED TO ALMOST BURN ME IN ONE SPOT. I THOUGHT IT WAS ODD, BUT DIDN'T LOOK INTO IT FURTHER. JUST THIS PAST WEEK I NOTICED THAT ONLY THE BACK HEATER WAS WORKING. WHILE CLEANING THE CAR OUT TODAY I NOTICED A VERY SMALL BURN HOLE IN THE CLOTH SEAT. I DECIDED TO REMOVE THE SEAT AND INVESTIGATE THE ISSUE SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY. DURING MY INVESTIGATION I NOTICED THAT IT WAS DEFINITELY A BURN MARK AND THERE WAS MELTED/BLACK AREAS UNDER THE CLOTH. I DID NOT DIG TOO DEEP INTO THE SEAT SINCE I DIDN'T WANT TO HAVE AN ISSUE PUTTING IT ALL BACK TOGETHER. I HAVE TWO PICTURES. ONE OF THE HOLE AND ONE UNDER THE CLOTH. I DID THE BEST I COULD PHOTOGRAPHING UNDER THE CLOTH. I REMOVED THE POWER TO THE SEAT HEATER.
THE SPOT WELDS AT THE BOTTOM OF THE DRIVER'S SEAT BREAK AND THE SEAT CUSHION NO LONGER IS ATTACHED TO THE SEAT FRAME. THE SEAT SINKS SEVERAL INCHES WHEN THE DRIVER SITS IN THE SEAT.
THE SPOT WELDS AT THE BOTTOM OF THE DRIVER'S SEAT BREAK AND THE SEAT CUSHION NO LONGER IS ATTACHED TO THE SEAT FRAME. THE SEAT SINKS SEVERAL INCHES WHEN THE DRIVER SITS IN THE SEAT.
WHILE DRIVING ON 95 INTERSTATE I NOTICE A CRACK SOUND AND THE LEFT SIDE OF MY DRIVER'S SEAT COLLAPSED, RATHER DANGEROUS! THIS IS VERY UNCOMFORTABLE ESPECIALLY SINCE I HAVE SCOLIOSIS. I AM SITTING AT A DIAGONAL POSITION WHILE DRIVING AND THIS IS VERY DISTRACTING AND UNCOMFORTABLE. . I DO NOT HAVE THE FUNDS TO PAY TO HAVE THIS FIXED AND I SEE MANY OTHERS ARE HAVING THE SAME PROBLEM. I CAN LIFT THE LEFT SIDE OF MY SEAT IT IS LOOSE AND SUNKEN. I TOOK IT TO THE JONES JUNCTION SUBARU DEALERSHIP IN MD. TO ASK IF THERE WERE ANY RECALLS AND THEY SAID NO AND THEY NEVER HEARD OF SUCH A THING. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. I ONLY HAD 46,000 MILES ON MY CAR AT THE TIME. I HAVE REPORTED THIS TO BBB AND CONSUMER REPORTS. ALSO I WILL BE CONTACTING SOA.
WHILE DRIVING ON 95 INTERSTATE I NOTICE A CRACK SOUND AND THE LEFT SIDE OF MY DRIVER'S SEAT COLLAPSED, RATHER DANGEROUS! THIS IS VERY UNCOMFORTABLE ESPECIALLY SINCE I HAVE SCOLIOSIS. I AM SITTING AT A DIAGONAL POSITION WHILE DRIVING AND THIS IS VERY DISTRACTING AND UNCOMFORTABLE. . I DO NOT HAVE THE FUNDS TO PAY TO HAVE THIS FIXED AND I SEE MANY OTHERS ARE HAVING THE SAME PROBLEM. I CAN LIFT THE LEFT SIDE OF MY SEAT IT IS LOOSE AND SUNKEN. I TOOK IT TO THE JONES JUNCTION SUBARU DEALERSHIP IN MD. TO ASK IF THERE WERE ANY RECALLS AND THEY SAID NO AND THEY NEVER HEARD OF SUCH A THING. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. I ONLY HAD 46,000 MILES ON MY CAR AT THE TIME. I HAVE REPORTED THIS TO BBB AND CONSUMER REPORTS. ALSO I WILL BE CONTACTING SOA.
GETTING INTO MY CAR I HEARD A CRACK AND FELT THE DRIVER'S SEAT START TO LEAN TO THE LEFT. I HAVE NOT BEEN ABLE TO DETERMINE IF IT IS THE FRAME OF THE SEAT OR JUST A SPRING/SUPPORT FOR THE SEAT. ANY UP/DOWN ADJUSTMENT VIA THE POWER SEAT CONTROLS HAS UNEQUAL RESULTS BETWEEN THE LEFT AND RIGHT SIDE OF THE DRIVER'S SEAT. *TR
GETTING INTO MY CAR I HEARD A CRACK AND FELT THE DRIVER'S SEAT START TO LEAN TO THE LEFT. I HAVE NOT BEEN ABLE TO DETERMINE IF IT IS THE FRAME OF THE SEAT OR JUST A SPRING/SUPPORT FOR THE SEAT. ANY UP/DOWN ADJUSTMENT VIA THE POWER SEAT CONTROLS HAS UNEQUAL RESULTS BETWEEN THE LEFT AND RIGHT SIDE OF THE DRIVER'S SEAT. *TR
DRIVER SEAT FAILED/COLLAPSED ON LEFT SIDE WHILE DRIVING AT 35 MPH, I WEIGH 165 POUND WITH MY CLOTHES ON! *TR
DRIVER SEAT FAILED/COLLAPSED ON LEFT SIDE WHILE DRIVING AT 35 MPH, I WEIGH 165 POUND WITH MY CLOTHES ON! *TR
THIS VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENTS. I AM OF AVERAGE HEIGHT AND WEIGHT. UPON ENTERING MY VEHICLE AT A PARKING LOT ONE NIGHT, THE SEAT BOTTOM COLLAPSED AND FELL TO THE FLOOR. I WAS ABLE TO DRIVE THE VEHICLE HOME, BUT WAS VERY UNCOMFORTABLE TRYING TO REMAIN POSITIONED PROPERLY IN THE SEAT. CLOSER EXAMINATION OF THE SITUATION PERFORMED THE NEXT MORNING REVEALED A PORTION OF THE SEAT FRAME WAS BROKEN. LOU FUSZ SUBARU IN CREVE COEUR, MO CONFIRMED THE BROKEN FRAME AND TRACED TO FAILURE OF A SPOT WELD. THEY WANTED $1,000. TO REPLACE THE SEAT BOTTOM PORTION OF THE SEAT. ALL THE CONTROLS ARE STILL FUNCTIONAL, ALBEIT NOT FLAWLESSLY DUE TO MISALIGNMENT OF THE STRUCTURE. WHEN ASKED IF THE FRAME COULD BE WELDED THE SERVICE ADVISER SAID THIS WOULD NOT BE POSSIBLE TO ASSESS UNLESS WE AGREED TO PAY FOR SEVERAL HOURS LABOR TO DISSEMBLE THE SEAT SO THE WELDER COULD INSPECT THE FRAME DESPITE THE SERVICE TECHNICIAN BEING ABLE TO SEE AND DIAGNOSE THE DAMAGE WITHOUT DIS-ASSEMBLY. WE HAVE ASKED THE SERVICE ADVISER TO CONTACT THE FACTORY REPRESENTATIVE TO RESOLVE WHAT WE BELIEVE IS A SAFETY SITUATION. WE BELIEVE THE SEAT FAILURE DIRECTLY AFFECTS OUR ABILITY TO MAINTAIN THE REQUIRED LEVEL OF COMFORTABLE CONTROL OF THE VEHICLE - ESPECIALLY IF ANOTHER PORTION OF THE SEAT STRUCTURE FAILS. INDEPENDENT RESEARCH ON THE SUBARU OWNERS WEBSITE HAS REVEALED THAT OURS IS NOT AN ISOLATED INCIDENT. SIMILAR FAILURES, AT APPROXIMATELY THE SAME MILEAGE POINT, LEAD US TO QUESTION IF THERE WAS A FAULT IN THE MANUFACTURING PROCESS OF THE STEEL SEAT FRAME. *TR
THIS VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENTS. I AM OF AVERAGE HEIGHT AND WEIGHT. UPON ENTERING MY VEHICLE AT A PARKING LOT ONE NIGHT, THE SEAT BOTTOM COLLAPSED AND FELL TO THE FLOOR. I WAS ABLE TO DRIVE THE VEHICLE HOME, BUT WAS VERY UNCOMFORTABLE TRYING TO REMAIN POSITIONED PROPERLY IN THE SEAT. CLOSER EXAMINATION OF THE SITUATION PERFORMED THE NEXT MORNING REVEALED A PORTION OF THE SEAT FRAME WAS BROKEN. LOU FUSZ SUBARU IN CREVE COEUR, MO CONFIRMED THE BROKEN FRAME AND TRACED TO FAILURE OF A SPOT WELD. THEY WANTED $1,000. TO REPLACE THE SEAT BOTTOM PORTION OF THE SEAT. ALL THE CONTROLS ARE STILL FUNCTIONAL, ALBEIT NOT FLAWLESSLY DUE TO MISALIGNMENT OF THE STRUCTURE. WHEN ASKED IF THE FRAME COULD BE WELDED THE SERVICE ADVISER SAID THIS WOULD NOT BE POSSIBLE TO ASSESS UNLESS WE AGREED TO PAY FOR SEVERAL HOURS LABOR TO DISSEMBLE THE SEAT SO THE WELDER COULD INSPECT THE FRAME DESPITE THE SERVICE TECHNICIAN BEING ABLE TO SEE AND DIAGNOSE THE DAMAGE WITHOUT DIS-ASSEMBLY. WE HAVE ASKED THE SERVICE ADVISER TO CONTACT THE FACTORY REPRESENTATIVE TO RESOLVE WHAT WE BELIEVE IS A SAFETY SITUATION. WE BELIEVE THE SEAT FAILURE DIRECTLY AFFECTS OUR ABILITY TO MAINTAIN THE REQUIRED LEVEL OF COMFORTABLE CONTROL OF THE VEHICLE - ESPECIALLY IF ANOTHER PORTION OF THE SEAT STRUCTURE FAILS. INDEPENDENT RESEARCH ON THE SUBARU OWNERS WEBSITE HAS REVEALED THAT OURS IS NOT AN ISOLATED INCIDENT. SIMILAR FAILURES, AT APPROXIMATELY THE SAME MILEAGE POINT, LEAD US TO QUESTION IF THERE WAS A FAULT IN THE MANUFACTURING PROCESS OF THE STEEL SEAT FRAME. *TR
I AM 195 LBS AND BEGAN ENTERING THE VEHICLE IN MY GARAGE AND SAT DOWN ON THE DRIVERS SEAT AND HEARD A SOUND FROM THE BOTTOM OF THE LEFT FRONT SIDE OF THE SEAT. FELT THAT THE SEAT WAS LOWER THAN THE RIGHT SIDE AS WELL. INSPECTED TO FIND THAT THE FRONT LEFT BRACKET THAT SUPPORTS THE BOTTOM OF THE SEAT HAD BROKEN. IT APPEARS THAT TWO VERY SMALL WELDS HOLD THE BRACKET TO THE SEAT AND BOTH HAD BROKEN AND ARE UNABLE TO SUFFICIENTLY SUPPORT THE SEAT. ATTEMPTING TO RAISE AND/OR LOWER THE SEAT DOES NOT WORK AS WELL SINCE THE LEFT FRONT SIDE CANNOT FUNCTION CORRECTLY. *TR
I AM 195 LBS AND BEGAN ENTERING THE VEHICLE IN MY GARAGE AND SAT DOWN ON THE DRIVERS SEAT AND HEARD A SOUND FROM THE BOTTOM OF THE LEFT FRONT SIDE OF THE SEAT. FELT THAT THE SEAT WAS LOWER THAN THE RIGHT SIDE AS WELL. INSPECTED TO FIND THAT THE FRONT LEFT BRACKET THAT SUPPORTS THE BOTTOM OF THE SEAT HAD BROKEN. IT APPEARS THAT TWO VERY SMALL WELDS HOLD THE BRACKET TO THE SEAT AND BOTH HAD BROKEN AND ARE UNABLE TO SUFFICIENTLY SUPPORT THE SEAT. ATTEMPTING TO RAISE AND/OR LOWER THE SEAT DOES NOT WORK AS WELL SINCE THE LEFT FRONT SIDE CANNOT FUNCTION CORRECTLY. *TR
THE HEADRESTS FOR THE DRIVER'S AND FRONT PASSENGER'S SEATS ARE VERY UNCOMFORTABLE, PUSHING THE PERSON'S HEAD FORWARD AND CAUSING BACK ACHE. I COULD NOT DRIVE LONG DISTANCES WITH MY HEAD PUSHED FORWARD. THE REMEDY I USED WAS TO TAKE OUT THE HEADREST AND TURN IT BACKWARDS, BUT THIS MAY NOT BE SAFE IN AN ACCIDENT. THIS DEFECT NEEDS TO BE CORRECTED. *TR
THE HEADRESTS FOR THE DRIVER'S AND FRONT PASSENGER'S SEATS ARE VERY UNCOMFORTABLE, PUSHING THE PERSON'S HEAD FORWARD AND CAUSING BACK ACHE. I COULD NOT DRIVE LONG DISTANCES WITH MY HEAD PUSHED FORWARD. THE REMEDY I USED WAS TO TAKE OUT THE HEADREST AND TURN IT BACKWARDS, BUT THIS MAY NOT BE SAFE IN AN ACCIDENT. THIS DEFECT NEEDS TO BE CORRECTED. *TR
TL*THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT STATED THAT THE HEAD REST IN THE VEHICLE WAS VERY UNCOMFORTABLE AND UNSAFE. *BF THE CONSUMER STATED THE HEAD REST WAS SO FAR FORWARD, THAT IT HELD HIS/HER DOWN. THE CONSUMER HAD TO LOOK OUT OF THE TOP OF HIS/HER EYES TO SEE AHEAD. THE CONSUMER STATED THE ONLY WAY TO DRIVE THE VEHICLE WAS TO REMOVE THE HEAD REST. UPDATED 04/24/09. *JB
TL*THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT STATED THAT THE HEAD REST IN THE VEHICLE WAS VERY UNCOMFORTABLE AND UNSAFE. *BF THE CONSUMER STATED THE HEAD REST WAS SO FAR FORWARD, THAT IT HELD HIS/HER DOWN. THE CONSUMER HAD TO LOOK OUT OF THE TOP OF HIS/HER EYES TO SEE AHEAD. THE CONSUMER STATED THE ONLY WAY TO DRIVE THE VEHICLE WAS TO REMOVE THE HEAD REST. UPDATED 04/24/09. *JB