2017 SUBARU FORESTER Unknown Or Other Problems
94 complaints about Unknown Or Other
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Unknown Or Other Complaints (94)
On feb 28 2025 I bumped into car at stop light. Don’t know how it happened. 11 4th about 2 as I was stopped behind car at bank, the car lunged forward-jumped- no reason for it. This is the 4th time something has happed. I slammed on brakes so no incident this time. I am being cautious such as staying 1car length back. Vehicle is accelerating without cause.
I’m facing a really big issue here. I’ve been experiencing all the textbook issues in my vehicle for both of the recalls that did exist for my vehicle. I purchased my vehicle in [XXX], and I was just in to Walser Subaru in St. Paul MN where they said my recalls were completed in April 22, 2022. That is absolutely not true. I was at the dealership all day that day. So I called Miller hill Subaru in Duluth MN where it said it was done, and all they provided me with was the 2 dates I had brought it in for a general inspection and for an a/c issue. All I had done there was a transmission flush and both of those times were well after April 22nd. I purchased my vehicle from Anderson Auto in Rice Lake Township. So now I have my car with recalls that were falsified that they were done, but I am expected to pay for them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Key Removal system is more occasionally failing to lock the steering wheel in position. When that happens. With the key turned to the completely ... off position. The key release remains locked in place and the key cannot be removed from the keyslot in the steering column. Restarting and moving the shift lever from park to drive and hard again into park, while twisting the steering wheel to its center position occasionally works the first, second or third repetition. This began with the vehicle at 36800 miles and continues occasionally today . vehicle has 39500ilrs currently
The problem of a sticking ignition key . I park the car, skip the shifter into park position and the shifter often does not unlock the ignition release switch. That allows the engine shut down and removal of the key from the ignition. It often requires ramming the shifter home into park position , then removing the key. I have seen other notes with this particular problem. My vehicle has just 39,000 + miles . It is a problem.
Hello. Please explain the difference between the Subaru Exhaust Pipe (Front) Warranty Extension, (WI22-013) and the Subaru Exhaust Pipe Front (EPF) Bellows Cracking (WUJ-95). Please explain why Exhaust Pipe Front (EPF) Bellows Cracking (WUJ-95) is a NHTSA recall but Exhaust Pipe (Front) Warranty Extension, (WI22-013) is only a warranty extension. Please explain why Subaru has chosen to void warranty extensions for Rebuilt/Restored titled cars? If a recall is a mandatory action taken by a manufacturer to address a safety concern, and a service bulletin is a non-critical notification about a performance or reliability issue, isn’t exhaust fumes coming from cracks at the bellows section of the front exhaust pipe which includes the catalytic converter a safety concern? Isn’t a leak occurring at the front exhaust pipe which may result in deterioration of emission performance resulting in the vehicle’s failure to meet emission levels certified by the EPA and/or California ARB a safety issue? Why isn’t Exhaust Pipe (Front) Warranty Extension, (WI22-013) a recall like Exhaust Pipe Front (EPF) Bellows Cracking (WUJ-95)?
When I park my car, I have to press extremely hard on the brake pedal before I move the gear shift into park. If I do not, it will not let me remove my keys from the ignition and the car stays on. It seems as though the keys get stuck and the car will not turn off. I have not taken it in for servicing yet. It started happening after I got it inspected. Sometime in July/August. It happens almost every time I drive unless I press really hard and down on the brake pedal. I am going to use today’s day, see below.
Hello, RE: Recurring Occupant Detection System problem, 2017 Subaru Forester The occupant detection system for the front passenger seat is intermittently failing. The symptoms are exactly the same as before 2020 repairs of wiring harness were made for recall WUM-98R. Despite having a passenger in the front passenger seat, the warning lights will sometimes show that the airbag is off. I have had the problem verified by my local Subaru dealer, Fitzgerald Subaru in Rockville, MD, on [XXX]; they simply reset the warning system. But the problem comes back, putting my passenger at risk. And I have contacted the Subaru Customer Advocacy Department, representative Abie on [XXX], who assigned a case number [XXX]. However, there has been no follow-up, despite my four additional calls in an effort to recontact Abie, who fails to return calls or make other contact efforts. I am unsure based on Fitzgerald Subaru's inspection if the issue is caused by the wiring harness again, or a different component in the occupant detection system. Thank you for any help. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hello. Subaru has a recall: WUJ-95R for cracked exhaust bellows. It turns out, these bellows crack as a result of the materials used in manufacturing and have issued a Service Bulletin: 09-84-22R. My question is why is 09-84-22R a Service bulletin and not a recall like WUJ-95R? My cabin fills with exhaust fumes at low speeds when the fan is blowing and I'm not using recirculation. Subaru refuses to extend the warranty through the Service Bulletin on a branded title vehicle. It's still an unsafe condition, regardless of the branded title. It's the same issue that spans multiple models and production years. Subaru of America has refused repairing my vehicle and local dealerships won't service with a warranty.
Key is stuck in ignition. This happened 2 or 3 times and I was able to remove key after reversing, then putting it back in park. That no longer works and the key cannot be removed. Parked in my driveway now but my car is not secure since I’m not able to lock it with the key in the ignition I see many, many reports of this happening with Subarus. There really should be a recall for the issue as Subaru identified the problem in 2018.
Cracked windshield for no reason
This has been a recurring issue. Frequently, at dusk and night, I have been blinded by my side view mirrors and some oncoming traffic. I have had my mirrors looked at by certified Subaru mechanics at the dealership, and they have yet to find any issues. It seems like every time I drive at night, a vehicle behind me or in front of me has temporarily blinded me with white/blue lights. I get no warning signs from my car. My safety, and the safety of others, has been put at risk because I am unable to see for 10-20 seconds after being blinded by cool white LED lights. If the NHTSA cannot regulate the out-of-control headlights on newer vehicles, then what is the point of the NHTSA?
My 2017 Subaru Forester, to which I am the original, and still current Owner, has a recall warranty for a cracked front exhaust system / catalytic converter - see attached letter. I am experiencing the these issues related to this fissure, including reduced performance of the vehicle, exhaust impact and noises. Because I spend sometime abroad and I have brought the vehicle to France, Subaru is attempting to deny my warranty / reimbursement request. Subaru's Warranty makes no mention of a situation where the vehicle spends a portion of the year outside the US, especially in the case where I am currently the Original Owner. On the contrary, the Warrany information published on the NTSB site, indicates that customers who pay for the repair may be reimbursed, this could specifically apply to my situation. I greatly appreciate your assistance to resolve this matter as I'm hopeful it poses to safety hazard to my young family. Thank you and have a pleasant day. I've attached a number of relevant documents.
For the last few weeks on several occasions the ignition key remained stuck after parking and shutting off the engine. I was eventually able to release the key but was in a bit of a panic. I believe this should be a recall as I have read about this happening to many Subaru owners.
On July 31,2023, approximately 8PM, I was driving my 2017 Subaru slowly as I made the 90degree turn into my driveway. Midway up the driveway, the car suddenly —on its own—spontaneously accelerated , burst through the half open garage door, across the garage, and crashed through the garage wall into my family room—bulldozing through two sheets of plywood and large pieces of firewood in the garage, and then destroying heavy antique furniture in the family room before coming to rest. The jagged remains of the wall prevented opening either the passenger or the driver’s side door. My adult son, [XXX] , was my passenger in the front seat. He climbed to the back, but the hatch has no handle on the inside, so we were trapped in the car. I called 911. Police and Fire departments arrived. Miraculously, we were not hurt, but had anyone been in the family room at the time, they would have been seriously injured or killed. I made an insurance claim with Allstate Insurance Company the next morning. They determined that the car is "repairable" but will not pay for it to be examined and repaired at a Subaru dealership or Subaru certified body shop . They tell me I have to use at shop in their "preferred network" and pay the extra cost that a Subaru facility would charge. A non-Subaru affiliated mechanic theorized that it was a computer problem that caused the malfunction. Doing a "google" search, I find that hundreds of drivers have had this sudden, unexpected acceleration problem,(Subaru Forester years 20120-2018) but that Subaru dealerships are unable to discover the cause. There have also been two "class action" lawsuitsI I called Groove Subaru dealership,(5300 S. Broadway, Englewood, CO, 80113, and the service department man that I spoke with seemed not at all concerned about the spontaneous acceleration issue, and casually recommended a body shop. The UNKNOWN cause needs to be found before someone is killed !!! PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
Windshield cracker for NO reason. And rear/back window/glass again cracked for NO reason
Ignition key does not come out after I put the car in park.
Constant battery jumps from friends and towing companies. Car is now dead and in driveway. No other vehicle. Senior citizen living alone. Also, rear gate does not open at all at times to get into trunk area and does not close fully which also leads to battery drain. Was told yesterday that a new gel battery to replace is $500 and they do not have in stock.
My battery was replaced in May 2021, I bought the car in July 2021. I was never notified that there was a battery problems with the 2017 Subaru Forester's when I purchased my car and I just had to replace the battery today December 9, 2022. I called Subaru and was told that the settlement was only good for 60 days from the action date of September, 2022. So, this this problem could be very serious if not addressed going forward. The car probably should not be on the road if the battery drains that quickly.
I am unable to remove key from ignition switch when the car is placed in park requiring shifting several times to finally remove key. 2017 Forester with less than 40,000 miles on it.
UNKNOWN I was pulling toward a parking space. We heard a loud revving sound and the car jumped forward. I braked and then after a short discussion with my passenger trying to figure out what just happened I proceeded to turn into the space. All of a sudden the car revved even louder rapidly accelerated and we hit the pole grazing another vehicle. Felt like someone rammed us but nobody else was behind us when I looked in the rear mirror. Thank God nobody was hurt but if someone was walking in that area they could have been killed. There was almost seven thousand dollars in damage from the car wrapping around the pole and we are very lucky it happened in a parking lot
I started noticing grid lines on my computer screen and am unable to read the screen. I took the car to Suburu and was told they were always there but I have owned the car for six years and they just appeared this March. I asked them to replace the screen as I cannot read it and was told they wouldn’t replace it until it shows gridlines in the dark which doesn’t do me any good as I don’t drive after dark. Someone online said there is a Bulletin Number 15-177-14R; Revised 07/26/19 cause Defective Display Unit. Recommendation: Order an exchange head unit following the normal procedure. FF667UM
The crack at the lower right side of the windshield spontaneously appeared and grew to 12 inches in 9 days & keeps on growing.
cracked front windshield for no known reason
Battery will not start car.
Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield
My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.
Subaru OEM Windshield glass is too weak and prone to cracking / chipping / breaking. I've owned my car for nearly three years and the windshield glass has cracked three times now. More so than any other vehicle I've owned. I think it is a design flaw which makes the glass too thin / brittle.
When I try to turn off the vehicle, the ignition key gets stuck in the ignition switch, and does not turn to the off position; I cannot remove the key. This is a recurring problem that been happening every day for the past three weeks. According to YouTube, there are MANY other people having this same issue, with no fix being provided by Subaru. I’ve tried moving the steering wheel back and forth, tried spraying lubricant in the key hole, with the vehicle is in park, pulled the car up and back to park again, tried with my foot on the brake pedal and foot off the brake pedal while in park, etc., etc. —none of these things work. I’m still having the issue of removing the key from the key hole, and cannot turn the vehicle completely off. One “fix” being provided by consumers on YouTube, is to disengage a selinoid from the key switch. This selinoid prevents the key from being turned off while the vehicle is running—a safety feature, which is now being disengaged by people so frustrated with this problem, because there is no manufacturer documented fix.
When in PARK, the key will not pull out of the ignition. The car is not recognizing that it is in PARK and shoild release the key. I was told by a Subaru dealership that Subaru is aware of the problem but does not intend to recall it at this time. I was told that aggressive shifting is causing a plate to bend. My car only has 18000 miles on it and I'm not a kid and I don't shift aggressively. The only way I can get the key out is to shift it back-and-forth aggressively and then it will release. Although I have onky 18000 miles on the car, it's over 3 years old so now I'm out of warranty (hich does not please me at all) This is an expensive repair for customers. This can be a safety hazard if I must leave the iey in the ignition making it possible for a child to start the engine!
Spontaneous windshield crack occurred while car was parked (i.e., no collision or pebble impact). Crack originates at lower portion of passenger side in black-colored perimeter of windshield glass with windshield deicer and spread upward and across middle of entire windshield. Crack obstructs driving visibility and poses risk to integrity of entire window including adaptive cruise control and forward collision warning system calibration. No previous impacts to windshield. Suspect defect in windshield consistent with those found in 2015-2016 Subaru Outback and Legacy models related to materials used in deicer area of windshields in recent class action settlement against Subaru. Took to Subaru dealer who confirmed origin of crack in originates in deicer region of windshield, but denies any liability for weakened material at sight of deicer as determined for other models.
Since purchasing this vehicle in October, 2016, I have purchased two new batteries. It continues to die with no apparent reason. Even with a new battery that was installed this past spring, it died again on July 5th. Yes, it is available for inspection. Nobody was at risk. The mechanic who works on my car checked the battery before he replaced it a second time. He said there was nothing wrong with it; then, when he changed the oil and did some routine maintenance, it died. He replaced it a second time. This was in the spring. There were no warnings. I need to reset the automatic window feature each time this happens. I do not understand why the battery continues to be a problem. I have had to get it jumped multiple times, both in my garage as well as the parking lot at work.
My windshield is cracked. It is available for inspection. This could cause my whole windshield to break and possibly get a ticket and crash. Nothing has been reproduced or confirmed. It happened today. I noticed it when I was got in the car to leave work. It has not been inspected by anyone. No warning lamps or messages. Just happened today.
Windshield cracked straight across. Looking to see if this is part of the class action lawsuit. We have replaced the windshield
I was driving down the street and the whole car shut off without warning. It was the scariest thing ever. I had to pull over the side of the road with cars driving past me. I felt like I had no control of the car.
DRIVING ON THE HIGHWAY AND THE DRIVER SIDE WINDOW WHICH IS ROLLED UP COMPLETELY SHATTERED. THERE ARE NO CRACKS NO INDENTATION THAT THE GLASS WOULD HAVE BROKEN AT TIME OF THE INCIDENT. THE ONLY ISSUE LEADING UP TO THIS THE WINDOW WOULD NOT ROLL UP ALL THE WAY AT TIMES. WHICH IS WHY I PERSONALLY NEVER ROLLED THE WINDOW DOWN ONCE I KNEW THAT WAS AN ISSUE
Mileage: 119,201
I BOUGHT A CERTIFIED PRE-OWNED 2017 SUBARU FORESTER ON JUNE 19 2020. I HAVE HAD AN INTERMITTENT SAFETY ISSUE WITH THE VEHICLE NOT RESPONDING CORRECTLY WHEN I TRY TO ACCELERATE SINCE. WHEN I PRESS THE GAS PEDAL THE CAR WILL BEGIN TO ACCELERATE WITH MY RPMS RISING NORMALLY. THEN MY RPMS WILL START TO DROP WHEN THEY WOULD NORMALLY RISE AND MY CAR STOPS OR MAINTAINS THE ACCELERATION PRIOR. ONCE THEY HAVE DROPPED THEY WILL STAY THERE FOR A LITTLE AND THEN WILL SHOOT UP SUDDENLY AND RED LINE. I HAVE TRIED A VARIETY OF THINGS TO PREVENT THIS FROM HAPPENING; I HAVE TAKEN MY FOOT OFF THE GAS, KEPT THE SAME OR MORE PRESSURE ON THE GAS, AND BREAKING. REGARDLESS OF WHAT I DO THE VEHICLE RED LINES AND MY SPEED WILL EITHER DROP OR STAY THE SAME. I HAVE TAKEN THE VEHICLE TO SUBARU DEALERSHIPS ON 3 SEPARATE OCCASIONS AND IT WAS RETURNED TO ME WITHOUT DIAGNOSING OR REPAIRING THE PROBLEM. THE LAST TIME I DROVE MY VEHICLE IT DID THIS AGAIN AND THE RPMS RED LINING CAUSING MY ENGINE TO FAIL. I WAS ACCELERATED FROM A STOP AT A STREET LIGHT AND THE VEHICLE STOPPED ACCELERATING EVEN THOUGH I WAS PRESSING THE ACCELERATOR. THE RPMS REDLINED AND MY ENGINE BEGAN MAKING A TERRIBLE NOISE THAT WE LATER DISCOVERED WAS FROM UNREPAIRABLE ENGINE DAMAGE. THE VEHICLE HAS NOW BEEN AT THE DEALERSHIP FOR OVER A MONTH TO REPLACE MY ENGINE AND TRY TO FIX THIS ISSUE. EVERY WEEK THEY TELL ME I WILL GET IT BACK THE NEXT WEEK AND THEN SOMETHING ELSE FAILS OR CAUSES A SET BACK. I BOUGHT A SUBARU FORESTER BECAUSE OF ADVERTISEMENTS ABOUT HOW "SAFE" AND 'RELIABLE' THEY ARE SUPPOSED TO BE. INSTEAD I HAVE HAD NEAR MISSES WHEN MERGING ONTO THE INTERSTATE OR TURNING ACROSS TRAFFIC IN A BUSY DENVER INTERSECTION BECAUSE THE VEHICLE DOESN'T RESPOND AS EXPECTED. THE DEALERSHIP HAS IGNORED MY CONCERNS BY EITHER SAYING "THAT JUST HAPPENS WITH FORESTERS SOMETIMES" OR "WE CAN'T FIX IT UNLESS WE CAN REPLICATE IT.'
Mileage: 55,338
I HAD TO GET MY CATALYTIC CONVERTER REPLACED AFTER DISCOVERING AN EXHAUST LEAK. THE SHOP THAT PERFORMED MY WORK SAID HE HAS SEEN NUMEROUS SUBARU FORESTERS WITH THE SAME EXACT PROBLEM. THE VEHICLE HAS NOT SUSTAINED ANY DAMAGE OR BEEN IN ANY ACCIDENTS THAT MIGHT WARRANT THIS ISSUE TO HAVE OCCURRED.
KEY GETS STUCK IN IGNITION WHEN PARKED. MUST CONSTANTLY MOVE SHIFTER BACK AND FORTH AND SLAM INTO PARK. SUBARU SERVICE BULLETIN 16-112-18R. SEEMS TO BE A POPULAR PROBLEM AS PER FORUM. CONSTANT PROBLEM AT THIS TIME
Mileage: 30,000
FORESTER WINDSHIELD STARTED CRACKING FOR NO CLEAR REASON, SPREAD QUICKLY TO A 20" OR LONGER CRACK THAT CONTINUES TO SPREAD.
Mileage: 48,000
WINDSHIELD CRACKED WITH NO CAUSE WHILE PARKED AT WORK
Mileage: 44,477
WHEN YOU SHUT THE ENGINE OFF YOU CAN'T TAKE THE KEYS OUT OFF THE IGNITION.
PERIODICALLY UNABLE TO REMOVE KEY FROM THE IGNITION. HAS BEEN HAPPENING MORE FREQUENTLY OVER THE PAST 2 MONTHS. KEY IS "LOCKED" IN IGNITION, UNABLE TO COMPLETELY "TURN OFF" KEY SWITCH AND THEREFORE UNABLE TO REMOVE THE KEY. ONLY RESOLUTION HAS BEEN TO TURN THE VEHICLE BACK ON AND SHIFT THE GEARS AND REATTEMPT TO TURN CAR OFF AND REMOVE KEY. THIS IS ALSO, LIKELY, AFFECTING BEING ABLE TO USE THE REMOTE START FOR MY VEHICLE.
Mileage: 114,000
WINDSHIELD CRACK
MY CAR WINDSHIELD IS CRACKED
THE WINDSHIELD SEEMS TO BE CHIPPING IN MULTIPLE PLACES AND I FEAR IT MIGHT CRACK WHILE I AM ON THE ROAD
CAR CHECK ENGINE LIGHT WENT ON WHILE DRIVING. SAFETY FEATURES ADVERTISED WITH THE SUBARU FORESTER SUCH AS BLIND SPOT DETECTION, CRUISE CONTROL, FORWARD ACCIDENT AVOIDANCE ALL STOPPED WORKING. ONCE THE CODE WAS CLEARED FROM THE CAR, THESE SAFETY FEATURES RETURNED. THE CHECK ENGINE LIGHT WAS CAUSED BY FAILURE TO SECURE GAS CAP TIGHTLY. I BELIEVE THAT SAFETY FEATURES SHOULD NOT BE DISABLED WITH CHECK ENGINE LIGHT GOING ONB.
Mileage: 50,100
I HAD A CRACKED WINDSHIELD AFTER ONLY HAVING THE CAR FOR LESS THAN A MONTH. THE DEALERSHIP WOULD COVER THIS AT THE TIME. THE WINDSHIELD JUST CRACKED AGAIN FOR NO APPARENT REASON AND I BELIEVE THE CAR WAS STATIONARY AS IT START OUT AS A SMALL CRACK AND HAS GROWN TO ACROSS THE WINDSHIELD..
Mileage: 35,000
HAVE A 2017 FORESTER. AT LEAST A COUPLE TIMES A WEEK, THE KEY GET STUCK IN THE IGNITION. YOU CAN TURN THE CAR OFF, BUT YOU CAN'T REMOVE THE KEY. IF I START THE CAR BACK UP, AND SHIFT IT INTO DRIVE, AND THEM SLAM IT BACK INTO PARK, THEN I CAN TURN THE CAR OFF AND REMOVE THE KEY.
Mileage: 35,000
ORIGINAL OWNER OF 2017 SUBARU FORESTER WITH EYESIGHT. DRIVING ON OPEN ROAD IN CLEAR WEATHER. NOTICED A SMALL LINE ABOVE REGISTRATION STICKER THAT LOOKED LIKE A BLADE OF GRASS. STOPPED AT OUR DESTINATION AND NOTICED A CRACK THAT TRIPLED IN LENGTH IN THE 30 MINUTES IT SAT PARKED ACROSS THE LEFT LOWER SECTION OF THE WINDSHIELD. IT PROCEEDED TO SPREAD OVER THE NEXT DAY. HAVE NEVER HAD A CHIP OR IMPACT TO THIS WINDSHIELD PREVIOUSLY, BUT IF THERE WAS ANY OBJECT THAT HIT THE CAR IT WAS INCREDIBLY SMALL AS THE CRACK IS ENTIRELY IN THE DRIVER'S EYELINE AND I DID NOT SEE OR HEAR ANYTHING.
Mileage: 20,000
AFTER PARKING AND TURNING OFF THE ENGINE, THE KEY CAN'T BE REMOVED FROM THE IGNITION. THE KEY WILL ONLY MOVE TO THE ACCESSORY POSITION AND NO FURTHER. EVENTUALLY BY RESTARTING THE ENGINE, DRIVING BACK AND FORTH AND SOMETIMES TURNING THE WHEELS A LITTLE I'VE BEEN ABLE TO REMOVE THE KEY FROM THE IGNITION. I BROUGHT MY CAR IN TO A SUBARU SERVICE CENTER AND LEFT IT THERE FOR IT TO BE CHECKED TOMORROW.
Mileage: 33,660
AFTER DRIVING THE CAR AND PLACING IT IN "PARK", THE KEY COULD NOT BE EXTRACTED FROM THE IGNITION. PUTTING THE CAR INTO DIFFERENT GEARS WAS OF NO HELP, SOMETIMES ABLE TO RESTART THE CAR AND THEN EXTRACT THE KEY. HAS HAPPENED MULTIPLE TIMES IN PAST MONTH. LUCKILY, BY SHIFTING GEARS OR STRAIGHTENING OUT THE WHEEL, OR DRIVING A BIT MORE I WAS ABLE TO REMOVE KEY.BY SLOWLY REMOVING KEY. I HAVE BEEN ABLE TO REMOVE KEY. HOWEVER, AFRAID THAT ONE TIME KEY WONT BE REMOVED USING THESE METHODS.
Mileage: 29,487
SMELL OF GASOLINE AT STARTUP. THE CAR HAS ONLY 30000 MILES ON IT AND SEEMS TO BE A WIDELY REPORTED PROBLEM/ISSUE WITH SUBARUS OF ALL MAKES/MODELS. THIS WAS NOT IN COLD WEATHER. THIS IS A MAJOR SAFETY ISSUE! *TR
Mileage: 30,606
AFTER DRIVING THE CAR AND PLACING IT IN "PARK", THE KEY COULD NOT BE EXTRACTED FROM THE IGNITION. PUTTING THE CAR INTO DIFFERENT GEARS WAS OF NO HELP. I WAS SOMETIMES ABLE TO RESTART THE CAR AND THEN EXTRACT THE KEY, BUT NOT EVERY TIME. MY CHOICES WERE TO RETURN HOME OR LEAVE MY CAR IN THE PARKING LOT WITH THE KEY IN IT WHILE DRAINING THE BATTERY WHILE THIS MAY SEEM MORE AN INCONVENIENCE THAN A SAFETY ISSUE, ON SOME OCCASIONS THIS RESULTED IN MY BATTERY BECOMING SO WEAK THAT MY CAR WOULDN'T CRANK LEAVING ME STRANDED UNTIL I COULD FIND SOMEONE TO HELP ME JUMP OFF MY CAR. AFTER THREE OF THESE INCIDENTS, I BEGAN DISCONNECTING THE BATTERY CABLES WHEN I COULDN'T REMOVE THE KEY. I LOOKED ONLINE AND FOUND THAT MANY PEOPLE WERE HAVING THE SAME ISSUE WITH THEIR SUBARUS OF VARIOUS MODELS. THEY SAID THAT THE GUIDE PLATE IN THE SHIFTER ASSEMBLY WAS FAULTY. THE DEALERSHIP STATED THAT THIS WAS A COMMON PROBLEM AND THEY KEPT THOSE PARTS IN STOCK. THEY DID REPLACE THE GUIDE PLATE WHICH CORRECTED THE ISSUE. MY QUESTION IS: IF SO MANY PEOPLE HAVE THE SAME ISSUE (WITH A CORRECTION COST OF $500) WHY ISN'T THERE A RECALL? I PERSONALLY HAVE AN EXTENDED WARRANTY WHICH COVERED ALL BUT $100 OF THE REPAIR, BUT PEOPLE WHO DON'T HAVE THE EXTENDED WARRANTY WILL HAVE TO PAY THE FULL $500 JUST TO GET A KEY OUT OF THE IGNITION. IT IS MY UNDERSTANDING THAT SUBARU NOW USES A DIFFERENT GUIDE PLATE IN THE LATEST MODELS. SUBARU KNOWS THIS IS A PROBLEM IN THE CARS THAT ARE 2-3 YEARS OLD. THEY NEED TO BE HONEST WITH CONSUMERS SO THAT THEY DON'T RISK BEING STRANDED DUE TO A WEAKENED BATTERY BECAUSE OF FAULTY GUIDE PLATES AND THEY NEED TO CORRECT THE PROBLEM FREE OF CHARGE AS IT IS A SAFETY CONCERN. *TR
Mileage: 39,000
THE KEY FOB GETS STUCK IN THE IGNITION AND CAN'T BE TAKEN OUT. I HAVE TO PLAY WITH THE CENTER CONSOLE DRIVE SHIFTER TO GO IN AND OUT OF PARK POSITION UNTIL IT FINALLY TURNS AND COMES OUT. PLEASE REFERENCE TSB 16-112-18R. *TR
Mileage: 50,000
I WAS DRIVING STRAIGHT AT A SPEED OF 35 MPH IN TOWN. I WAS APPROACHING A RED LIGHT, AS I WENT TO BREAK THE CAR DID NOT SLOW DOWN BUT SEEMED TO SPEED UP. IT TOOK A LOT OF FORCE ON THE BREAK TO STOP COMPLETELY.
Mileage: 66,180
WHEN IN MOTION COMING TO A STOP ON LOCAL STREET, HITTING BRAKES, FORESTER MAKES SOUNDS ON BOTH FRONT WHEELS BUT MORE ON FRONT RIGHT WHEEL AREA NEEDING TO BRAKE HARDER. WIFE AND SON WERE ON FREEWAY IN MOTION, HITTING BRAKES MADE CLICK CLICK SOUND AND HAVING TO BRAKE HARDER COMING TO A FULL STOP WIFE *TR
Mileage: 29,000
CONTINUOUS BATTERY DRAINAGE ISSUES. OVER THE PAST HALF A YEAR I'VE HAD 3 BATTERY REPLACEMENTS. MY CAR WAS UNDER WARRANTY WHEN THE FIRST BATTERY REPLACEMENT HAPPENED BUT HAS SINCE THEN LAPSED. IN ALL OF THE CASES, THE BATTERY WOULD DIE AFTER 2-3 DAYS OF NOT STARTING THE CAR. DEALERSHIP INSISTS THAT THIS IS NORMAL. *TR
Mileage: 30,000
MY WINDSHIELD GOT CRACKED LAST MONTH. IT WAS SO EASY TO GET CRACKED. IT COSTED MY ALMOST $900 TO REPLACE IT. IT NEVER HAPPENED TO MY OLD CAR (DIFFERENT BRAND) BEFORE. I HAVE TALKED TO MY FRIEND WHO ALSO WAS DRIVING 2019 SUBARU OUTBACK ABOUT IT AND HE CLAIMED THAT HIS WINDSHIELD HAD BROKEN TWICE.
Mileage: 70,000
CRACKED WINDSHIELD
Mileage: 50
CRACKED WINDSHIELD OCCURED WHILE DRIVING ON THE HIGHWAY. NOTHING IN FRONT OF ME
Mileage: 32,360
BLACK FOAM INSULATION KEEPS FALLING OUT OF MY WINDSHIELD. THEY HAVE ALREADY REPLACED MY WINDSHIELD PREVIOUSLY AND HAD THE SAME PROBLEM. THEY PREVIOUSLY PUT ME IN A LOANER WHILE WINDSHIELD WAS ON BACK ORDER. IT WAS A SAFETY CONCERN THAT THE WINDSHIELD MIGHT BLOW OUT. THEY ARE NOW TELLING ME THIS TIME THAT THIS IS A KNOWN PROBLEM PROBLEM WITH THE FORESTER. THE SERVICE ADVISOR TOLD ME TO JUST PUSH IT BACK IN WITH A RULER OR JUST PULL IT OUT. HOW CAN THIS BE A SAFE SOLUTION. WHAT IF I HAVE NO INSULATION LEFT ? IS MY WINDSHIELD GOING TO BLOW OUT ? IS IT LOOSE NOW ? I HAVE A BRAND NEW GRANDSON, SHOULD I BE PUTTING HIM IN MY CAR WITH A FEAR OF THE WINDSHIELD BLOWING OUT ? THEY KEEP TELLING ME THAT SOME GUY NAMED LIAM FROM NJ WILL BE CALLING ME BACK. HE HASN'T CALLED YET AND IT IS ALMOST A WEEK NOW. CAN YOU PLEASE GET ME SOME ANSWERS ABOUT THE FOAM INSULATION FALLING OUT. THE DEALERSHIP KEEPS TELLING ME TO GET A RULER AND PUSH BACK IN OR JUST PULL IT OUT.
Mileage: 52,000
I HAVE HAD TO HAVE MY WINDSHIELD REPLACE 3 TIMES IN MY 2017 SUBARU FORESTER. SEEMS TO ME TO BE A LOT. IN 45 YEARS OF DRIVING, I'VE NOT HAD TO HAVE THAT MANY WINDSHIELDS REPLACED, TOTAL. ONE TIME THE DAMAGE WAS DEFINITELY FROM A ROCK HIT. RECENTLY I'VE HAD A CHIP REPAIRED FROM A ROCK HIT.
Mileage: 5,435
WINDSHIELD CRACKED FOR NO APPARENT REASON. GOT INTO MY VEHICLE FOLLOWING MEMORIAL DAY PARADE AND STARTED DRIVING DOWN THE ROAD (A SMALL TOWN ROAD WITH SPEED LIMIT OF 35) AND NOTICED A CRACK STARTING AT THE TOP EDGE OF THE WINDSHIELD, ABOUT IN THE CENTER. THE CRACK EVENTUALLY TRAVELED INTO THE DRIVER'S VIEWING AREA AND I HAD TO REPLACE THE WINDSHIELD.
Mileage: 41,000
THE KEY KEEPS GETTING STUCK IN THE IGNITION AFTER YOU TURN THE CAR OFF.
Mileage: 21,000
THE WINDSHIELD CRACKED ALONG THE TOP CENTER WITHOUT ANY EVIDENCE OF BEING HIT BY ANYTHING. THE SUBARU DEALER ARRANGED FOR A THIRD PARTY TO REPLACE THE WINDSHIELD AT MY EXPENSE AND THEN CHARGED ME $360 TO READJUST THE SAFETY VISION THROUGH THE NEW WINDSHIELD. THIS WAS DONE THROUGH MY INSURANCE WHICH CAUSED MY INSURANCE TO GO UP. AT NO TIME DID ANYONE TELL ME THAT THERE HAVE BEEN MULTIPLE COMPLAINTS OF THESE WINDSHIELDS BREAKING SPONTANEOUSLY BECAUSE THEY ARE DEFECTIVE. I HAVE THE SERVICE INVOICE FROM 16 APRIL 2019.
Mileage: 36,600
MY CAR STOLE IN THE MIDDLE OFF HIGHWAY ON A VERY BUSY TRAFFIC TIME,, I CAN HEAR THE ENGINE BUT THE CAR DID NOT MOVE, FINALLY IT MOVED VERY SLOWLY AND STOP AGAIN, I ALMOST GOT HIT MANY TIMES SINCE VEHICLES WERE SPEEDING OVER 65MILES AND NO ONE WILL ALLOW ME TO MOVE TO THE SHOULDER, FINALLY AFTER 10 MINUTES THE CAR ENGINE ACCELERATED AND I WAS ABLE TO DRIVE AWAY, VERY SCARY SITUACIN
Mileage: 30
TWICE TODAY WHEN CAR WAS OFF, IN PARK, WITH PARK BRAKE APPLIED, IGNITION WOULD NOT ALLOW KEY TO RELEASE. 'FIX' WAS TO RESTART CAR, PUT IT IN DRIVE, THEN BACK TO PARK ONE OR MORE TIMES UNTIL KEY COULD FINALLY BE REMOVED.
Mileage: 31,500
WINDSHIELD CRACK
Mileage: 30,000
I AM REPORTING TO SEPARATE INCIDENCES. BOTH INCIDENCES ARE BECAUSE OF A SMALL ROCK HITTING MY WINDSHIELD, CREATING A BULLET-SIZED CRACK IN MY WINDSHIELD. ONE OCCURRED WHILE DRIVING ON THE HIGHWAY AND ONE OCCURRED WHILE DRIVING ON COUNTY ROADS. THE FIRST BULLET HOLE CRACK HAS SINCE SPREAD INTO A CRACK THAT COVERS THE ENTIRE LENGTH OF MY WINDSHIELD PERIOD THE MORE RECENT BULLET HOLE CRACK WILL MOST LIKELY DO THE SAME.
Mileage: 30,000
CRACKED WINDSHIELD IN FRONT OF VEHICLE WHILE STATIONARY AT HOME.
Mileage: 36,000
PEBBLE THROWN TO WINDOW AND STARTED AS A LIL CHIP AND WITHIN TRIP HOME ENTIRE CRACK THROUGH WINDSHIELD FROM TOP TO BOTTOM OF GLASS. I WAS DRIVING ENTIRE TIME OF CRACK SPREADING!
Mileage: 9,750
WHILE PARKING THE CAR IN A PARKING LOT GOING AT 10 MPH, THE CAR SUDDENLY ACCELERATED AT TOP SPEED WENT OVER A CURB AND HIT A TREE. THE CAR THEN WENT IN REVERSE AT FULL SPEED IN A CIRCLE APPROXIMATELY SIX TIMES UNTIL THE KEY COULD FINALLY BE REMOVED. THE BRAKES WERE WORKING BUT WOULD NOT STOP THE CAR.
Mileage: 22,000
OFTEN I CANNOT INITIALLY REMOVE THE KEY FROM THE IGNITION AFTER I HAVE PUT THE TRANSMISSION IN PARK, AFTER I HAVE STOPPED THE CAR AND AM READY TO SHUT OFF THE ENGINE. I THEN HAVE TO MOVE THE AUTOMATIC TRANSMISSION TO DRIVE AND THEN BACK TO PARK AT LEAST ONE MORE TIME BEFORE THE KEY WILL FINALLY MOVE TO THE FAR LEFT AND ALLOW ME TO REMOVE IT AND SHUT OFF THE ENGINE. THIS HAS STARTED HAPPENING ABOUT 2 WEEKS AGO (THE CAR HAS 41K MILES AND MOST RECENTLY YESTERDAY AFTER PARKING IT IN MY GARAGE ON LEVEL GROUND!
Mileage: 41,000
A/C FAILED DURING THE GUARANTEE OF THE CAR - FAULTY CONDENSER - FIRST TIME THEY ADD FREON - THEN CAR BLOW HOT AIR AGAIN - THEN THEY TRIED TO PUT DIED AND FINALLY DETERMINE THAT CONDENSER WAS THE PROBLE, AFTER THAT IT WORKS FINE . I WANT TO POINT THAT CUSTOMER SERVICE IS WELL AWARE OF THE PROBLEMS OF EACH MODEL BUT THEY EXPECT THE GUARANTEE TO EXPIRE ...
Mileage: 36,000
MY AIR CONDITION BLOWS HOT AIR IN THE SUMMER. THE AIR COMPRESSOR IS BROKEN. IT IS AMAZING THAT THE NEW CAR HAS THIS KIND OF PROBLEM. THE DESIGN DEFECTS CAUSED ME THE HOT SUMMER!
MY 2017 SUBARU FORESTER BLOWS HOT AIR FROM A/C. IT IS NOT ACCEPTABLE FOR THE NEW CAR LIKE THAT. CHECKED WITH REPAIR SHOP, THE AIR COMPRESSOR IS BAD. I HAVE SUFFERED THIS IN THE HOT SUMMER. SUBARU NEEDS RECALL THIS. THIS IS THE KNOWN ISSUE FOR EVERY SUBARU USER.
AIR CONDITIONING IS BLOWING AMBIENT AIR. PURCHASED AUGUST 1, 2016. HAS 47,900 MILES AND SUDDENLY STARTED BLOWING WARM ON JULY 3, 2019. I HAVE READ THERE IS A KNOWN ISSUE WITH THE COMPRESSORS IN THIS MODEL AND HAVE AN APPOINTMENT WITH MY DEALERSHIP JULY 18, 2019. THE ISSUE IS INDEPENDENT OF BEING STATIONARY, MOVING, IN GEAR, OR PARKED. AS A KNOWN PROBLEM I AM HOPING FOR A RECALL TO FIX THE ISSUE, BUT HAVE NOT YET SEEN ONE IN SPITE OF NUMEROUS COMPLAINTS FILED.
Mileage: 47,900
I WENT TO DEALERSHIP BECAUSE MY AIR CONDITIONING WAS NOT WORKING AND THEY SAID THERE WAS NO FREON AND DID SNIFFER AND COULD NOT FIND A LEAK. THEY ADDED FREON THEN TOOK IT HOME ON A FRIDAY AND BY MONDAY IT WAS BLOWING WARM ON DRIVERS SIDE AND TEPID ON PASSENGER SIDE. I BROUGHT IT BACK TO DEALERSHIP AND IN FACT IT WAS AS I SAID IN THE BEGINNING THE COMPRESSOR WAS BROKEN. IF I WOULD HAVE BEEN AFTER 36K I WOULD HAVE HAD TO PAY FOR IT. ALSO MY SIRIUSXM CHANNELS DID NOT WORK AND THEY HAD TO UPDATE AT DEALERSHIP. AGAIN IF NOT WITHIN 36 K I WOULD HAVE HAD TO PAY FOR REPAIR. EVERY PERSON IN WAITING ROOM HAVE HAD SIMILAR REPAIR ISSUES WITHIN FIRST TWO YEARS. IT WAS RIDICULOUS WHEN WE COMPARED NOTES. THE WARRANTY COVERED BUT IT TOOK TIME.
Mileage: 35,000
MY WIFE TRIED TO REMOVE SD CARD SO WE COULD UPDATE MAPS VIA THE INTERNET. THE SD CARD FLEW OUT OF THE DASH, BARELY MISSING HER FACE & IS LOST IN THE FORESTER. 4 PEOPLE SEARCHED FOR MANY HOURS. I CREATED ANOTHER MICRO-SD CARD FROM A COPY OF ITS DATA I SAVE IN 2017 TO GET UPDATES. GPS WOULD NOT RECOGNIZE THE NEW MICRO-SD CARD WITH SUBARU'S DATA. SUBARU MAPS ARE OLD >YEAR LATER. MY WIFE WAS ALMOST INJURED WHEN MICRO-SD CARD WENT MISSING, FLYING PAST HER HEAD. CALLED TO GET REPLACEMENT - >$400 & ALMOST $500. THIS SAFETY ISSUE NEEDS TO BE ADDRESSED. WE NOW HAVE NO GPS THAT COSTS $THOUSANDS WITH A FORESTER PACKAGE (ONLY WAY TO GET GPS). AT A LOSS FOR OLD MAPS & NOW NO MICRO-SD CARD TO EVEN USE GPS WHEN THEIR EQUIPMENT LOST IT, NOT US. CAR WAS IN GARAGE & NOT STARTED. GPS HAS MANY FLAWS & PEOPLE NEED TO KNOW GARMIN & NONO GPSS ARE BETTER - PASSENGER CANNOT MAKE CHANGES OR SET GPS WHEN CAR IS DRIVING (MUST PULL OFF ROAD & STOP TO DO ANYTHING); MAPS ARE VERY OLD (SUBARU INDICATES THEY MAY BE 9 MONTHS OLD WHILE YOU ONLY HAVE LIMITED TIME TO UPDATE); GPS DIRECTS YOU TO WRONG PLACE & DOESN'T EVEN GUIDE YOU HOME WHEN ASKED; CANNOT REQUEST DIRECTIONS TO BUSINESSES, POINTS OF INTEREST & ETC LIKE PORTABLE GPSS; ETC. SAFETY CONCERN IS A REAL ISSUE AS A MICRO-SD CARD MUST NEVER GO FLYING BY A PERSONS FACE OR EVEN DO MORE THAN RELEASE THE SD CARD TO REMOVE IT. SUBARU WILL GLADLY ORDER A NEW SD CAR FOR THE PRICE MENTIONED EVEN THOUGH THEIR EQUIPMENT LOST IT. POOR COMPANY TO TRUST TO DO THE RIGHT THING.
Mileage: 10,133
SCREEN BLACKED OUT EVERYTHING WENT OFF, NO LIGHTS, NO RADIO, NO DASH BOARD VISION. THIS HAPPENED 3 TIMES BEFORE I TOOK IT TO THE DEALER. I WAS TOLD IT WAS AN ELECTRICAL ISSUES AND ELECTRICAL CABLES WERE REPLACED, HOWEVER, JUST THIS WEEK MY VEHICLE, WHILE WAITING AT A LIGHT, TURNED COMPLETELY OFF. IT WAS SO SCARY, GOOD THING THERE WAS NO ONE ELSE BEHIND ME. A FEW MINUTES LATER I WAS ABLE TO TURN THE CAR ON AND CONTINUE MY JOURNEY. NOW, I DO NOT FEEL SAFE WHEN I USE MY VEHICLE.
Mileage: 14,000
STEERING WHEEL COMPLETELY LOCKED, UNABLE TO TURN ON VEHICLE, WHEEL STRAIGHT, TOOK ME MANY TRIES AND LOTS OF TURNING AND BANGING BEFORE I WAS ABLE TO TURN THE KEY TO START VEHICLE. ALSO, ON GOING PROBLEM WITH THE BLUETOOTH WITH LATE PICK UP CONNECTION. CONNECTION WILL START AFTER ONE IS HALF WAY INTO CONVERSATION MAKING THE PURPOSE OF HAVING A BLUETOOTH USELESS.
ACCIDENT 9/24/2017, 2017 SUBARU FORESTER, 11,000. MILES. DRIVING SLOWLY IN A SHOPPING PARKING LOT, ON A DRY SUNNY MORNING, AROUND 10 AM, AFTER PUSHING ON THE BRAKES MY CAR ACCELERATED. MY CAR RAN ON IT'S OWN WHEN TURNED OFF, THEN I PUT IT IN PARK, IT LUNGED OVER A CEMENT PLANTER, ON OFF AND PUT IN PARK, IT HIT A TREE A FEW TIMES BEFORE IT STOPPED ITSELF. THERE WAS BUMPER DAMAGE. GEICO MY INSURER ADVISED ME TO TAKE IT TO PRESTIGE AUTO, IN MISSION VIEJO, CA THE BRAKES AND CAUSE OF CAR ACCELERATION WAS NOT WORKED ON, THE INSURANCE COMPANY ACTED UNETHICALLY, THEY DIDN'T CARE IF I GOT INTO ANOTHER ACCIDENT, THEY WITHHELD INFORMATION AND URGED ME TO TAKE THE CAR. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, THEY CHECKED AND WOULD NOT TAKE RESPONSIBILITY, I CONTACTED SUBARU OF AMERICA, AND I AM WAITING ON THEM TO INSPECT THE MANUFACTURER DEFECT.
Mileage: 11,000
WE HAVE A 2017 FORESTER SUBARU 2.5I WITH 12,548 MILES. THE SUV WILL RANDOMLY JERK, JUMP AND HAS STALLED IN HWY & CITY TRAFFIC TWICE. OTHER TIMES IT WILL HESITATE AND SEEM TO SHIFT OUT OF GEAR FOR 30 OR MORE SECONDS. IT SEEMS TO OCCUR WITHIN A COUPLE OF MILES AFTER DRIVING. MOSTLY AFTER MAKING A TURN. ALSO WE CAN FEEL HESITATIONS, TRANSMISSION SHIFTING WHEN DRIVING AT SPEEDS OF 40 TO 65 MILES. THIS HAS BEEN A MINOR PROBLEM THE LAST FOUR MONTHS UNTIL THE SUV STOPPED TWICE IN TRAFFIC. UNTIL IT STOPPED IN TRAFFIC ONLINE RESEARCH "PROBLEMS WITH 2017 SUBARU" (PLEASE CHECK THIS OUT) INDICATES THIS IS A CVS TRANSMISSION PROBLEM. NUMEROUS COMPLAINTS VERIFY THAT IT IS MOST LIKELY A TRANSMISSION GLITCH . I TOOK THE SUV TO THE DEALER'S SERVICE DEPT. THEIR TESTS DID NOT INDICATE THE PROBLEM. WE DRIVE OUR GRANDCHILDREN TO NUMEROUS ACTIVITIES. WE WILL NOT DO SO AS WE DO NOT WANT TO RISK THEIR SAFETY, HAVING THE CAR STOP WHILE DRIVING IN TRAFFIC COULD RESULT IN A SERIOUS ACCIDENT. WE NO LONGER FEEL SAFE DRIVING THE CAR UNTIL THIS ISSUE CAN BE FOUND. PLEASE LOOK INTO THIS AS IT MAY PUT OTHERS IN HARMS WAY.
Mileage: 12,000
WHEN I PUT MY KEY IN TO START IT WONT TURN OVER IT TAKES 3-5 MINUTES WITH WORKING IT TO TURN OVER. THIS A YEAR OLD CAR AND IT DOES 3 TIMES A MONTH
AIR CONDITIONING LINES/CONDENSER IS DEFECTIVE IN 2017 FORRESTER. FIRM SHOULD BE CONDUCTING A RECALL, BUT HAS NOT. DEALERSHIP INDICATED THAT THIS IS KNOWN PROBLEM WITH THIS MAKE AND MODEL.
Mileage: 24,000
ON APRIL 22, 2018, MY 2017 FORESTER WITH 22,000 MILES ON IT STALLED IN THE CARPOOL LANE OF A BUSY LA FREEWAY (THE 405 SOUTHBOUND NEAR LAX) AT 4:20 P.M. TRAFFIC IN THE LANE HAD COME TO A COMPLETE STOP AND WHEN IT PICKED UP AGAIN, THE ENGINE STALLED. I IMMEDIATELY CALLED 911. CHP ARRIVED 20 MINUTES LATER AND PUSHED ME TO THE SIDE OF THE ROAD. A TOW TRUCK THEN TOWED MY VEHICLE 47 MILES TO IRVINE SUBARU WHERE THE FOLLOWING DAY I WAS ADVISED THAT THEIR MECHANICS FOUND NOTHING WRONG WITH THE CAR IN SPITE OF THE LOSS OF POWER WHICH JEOPARDIZED MY SAFETY AND THAT OF MY PASSENGER. IT SHOULD BE MENTIONED THAT WHEN THIS EVENT OCCURRED, MY LOW FUEL LIGHT HAD NOT ALERTED ME TO THE FACT THAT MY FUEL LEVEL WAS LOW; MY ON-BOARD COMPUTER INDICATED I STILL HAD 80 MILES UNTIL EMPTY AND THE FUEL GAUGE DISPLAYED ONE BAR. IN ADDITION, I CAN STATE WITH 100% CERTAINTY THAT MY TANK WAS NOT EMPTY AS THE TOW TRUCK DRIVER WAS ABLE TO RESTART THE ENGINE AND IN FACT DROVE IT UP ON THE FLATBED OF HIS TRUCK WHEN HE LOADED IT THERE. AS A RESULT OF THIS INCIDENT, I HAVE LOST FAITH IN THE SAFETY OF MY VEHICLE AND AM LEERY OF DRIVING IT LONG DISTANCES FROM HOME; A RESULT THAT IS UNACCEPTABLE TO ME GIVEN THAT THIS VEHICLE IS ONLY A YEAR-AND-A-HALF OLD. THE ONLY PHOTO I HAVE IS ONE OF MY VEHICLE LOADED ON THE TOW TRUCK AT THE TIME OF TOWING.
Mileage: 22,000
AFTER BACKING UP, I REMOVED MY FOOT FROM THE BRAKE, PUT THE CAR IN DRIVE AND LIGHTLY TOUCHED THE ACCELERATOR (I WAS IN A SMALL PARKING LOT). THE ACCELERATOR LEFT MY FOOT AND FULLY DEPRESSED BY ITSELF WHICH CAUSED AN ACCIDENT.
Mileage: 10,000
CAR STALLS, MOSTLY IN INTERSECTIONS WHEN WE TURN EITHER LEFT OR RIGHT, MID-TURN. ALSO, THE STEERING WHEEL, PLASTIC, IS DANGEROUSLY-SLIPPERY, EXPECIALLY DURING THOSE STALLS IN HEAVY TRAFFIC WHEN PANIC SETS IN.
Mileage: 60
07/03/17 FIRST OIL CHANGE. SEVERAL DAYS AFTER CAR HESITATES UPON ACCELERATION. 07/14 CAR STALLS WHILE MERGING INTO ROUNDABOUT. RESTART CAR & IT RUNS OK. 07/15 CAR STALLS MULTIPLE TIMES WHILE ENTERING INTERSECTION. TURN OFF EYESIGHT & CAR RUNS. DO NOT DRIVE CAR FOR SEVERAL DAYS. BRING CAR TO DEALER 07/20. 07/26 PICK UP CAR. NO SATISFACTORY RESOLUTION. STALLING PERHAPS DUE TO MOUSE'S NEST OR AN OIL OVERFILL. 08/02 CAR STALLS MULTIPLE TIMES WHILE PULLING INTO TRAFFIC. WON'T RUN WITH OR WITHOUT EYESIGHT. CAR TOWED TO DEALER. PROBLEMS REPORTED TO SUBARU MAIN OFFICE. 08/14 CAR STILL AT DEALER WITH NO RESOLUTION YET. UNLESS A SPECIFIC CAUSE & FIX TO THIS PROBLEM IS FOUND I WILL NOT FEEL SAFE DRIVING THIS CAR AGAIN. I HAVE A WORD DOCUMENT WITH ALL THE DETAILS BUT AM UNABLE TO ATTACH IT TO THIS FORM.
Mileage: 5,400
WHEN CLOSING REAR POWER LIFT GATE, A STROLLER FELL PARTLY OUT OF THE TRUNK. I INSTINCTIVELY GRABBED IT, AND THE GATE HIT THE BACK OF MY HEAD AND STARTED TO SLAM ME INTO THE CAR BEFORE I COULD PULL MY HEAD OUT. THE DOOR DID NOT STOP CLOSING. ACCORDING TO THE SUBARU INSTRUCTION MANUAL, THE REAR GATE CAN CAUSE SERIOUS PERSONAL INJURY BY ENTRAPMENT. THE DOOR DID NOT STOP WHEN ENCOUNTERING RESISTANCE (MY HEAD). THE DEALER SAYS THAT I CANNOT CHANGE THIS TO A MANUAL CONTROL REAR HATCH WITHOUT DESTROYING THE STRUTS THAT HOLD THE DOOR UP. I CAN CLOSE IT MANUALLY AS LONG AS I REMEMBER TO TAKE THE HEIGHT CONTROL OFF WITH A BUTTON ON THE FRONT DASH EVERY TIME I USE THE CAR OUTSIDE THE GARAGE. WHEN HEIGHT CONTROL IS ON, WHICH IS THE ONLY WAY TO STOP THE REAR DOOR BEFORE IT OPENS FULLY AND THEREFORE MUST BE USED IN OUR GARAGE, YOU CANNOT CLOSE IT MANUALLY. SINCE IT CLOSES SLOWLY (8 SECONDS -- LONG FOR CLOSING A DOOR), YOU HAVE TO BE VERY AWARE OF CHILDREN'S MOVEMENTS, WHICH ARE OFTEN RAPID, AND SUPPRESS YOUR OWN REACTIONS IF SOMETHING STARTS TO FALL OUT. THE DOOR SHOULD STOP READILY IF IT ENCOUNTERS AN OBJECT EVEN AS SMALL AS A FINGER OR ELSE IT SHOULD BE MANUAL AND YOU SHOULD BE ABLE TO STOP IT AT DIFFERENT HEIGHTS WHEN OPENING IT MANUALLY.
Mileage: 3,200
WHILE DRIVING ON THE HIGHWAY YESTERDAY 2/9/17, THE CAR WAS SEVERELY VIBRATING AT THE SPEED OF ABOUT 60- 65. IT WAS UNBEARABLE. MY WHOLE BODY WAS SHAKING AND STUFF ON THE PASSENGER SEAT WAS ALMOST FALLING DOWN. FUEL VS MILEAGE GAUAGE ON DIGITAL SCREEN WAS VISIBLY SHAKING. STEERING WHEEL WAS SO SEVERELY VIBRATING THAT MY HANDS AND ARMS REMAINED SHAKING EVEN AFTER I ARRIVED MY DESTINATION. IT WAS ABOUT 30MINUTE DRIVE ON THE HIGYWAY. I FELT I WAS IN VIBRATING MASSAGE CHAIR ALL THE WAY. IT WAS SNOW DAY BUT THE HIGHWAY WAS PERFECTLY CLEARED OF SNOW. I WAS NOT SPEEDING. I BOUGHT THIS CAR 8/6/17. IT STARTED GIVING ME PROBLEM SINCE SEPTEMBER, FIRST AIR CONDITIONAL DIDN'T WORK AT 1000MILES THEN I RECEIVED A RECALL LETTER SAYING TRANSMISSION FLUID MIGHT NOT BE FILLED ENOUGH ON OCTOBER. OF COURSE THEY FOUND IT WASN'T FILLED ENOUGH WHEN I BROUGHT IT TO THE SERVICE. THEY SOLD DEFECTIVE CAR AND CALLED IT GREAT PRODUCT.
Mileage: 6,100
SINCE PURCHASE THE" RADIO/COMPUTER" HANDS-FREE PHONE COMMUNICATION SYSTEM HAS NOT WORKED. HANDS-FREE PHONE COMMUNICATION IS NOT POSSIBLE. YOU CAN CALL FROM THE CAR BUT THE PERSON ON THE OTHER END CANNOT HEAR WHAT IS SAID. IT WAS CHECKED AND IT IS NOT THE MICROPHONE THAT IS THE PROBLEM. THE ENTIRE SYSTEM NEEDS TO BE REPLACED. REPLACEMENT SYSTEM IS NOT CURRENTLY AVAILABLE FROM THE MANUFACTURER.
CVT TRANSMISSION FLUID WAS NOT FILLED WITH THE SPECIFIC AMOUNT FROM THE FACTORY. THIS IS THE SECOND ISSUE WITH THIS BRAND NEW CAR. FIRST THEY DIDN'T FILL ENOUGH FREON FOR AC SO IT STARTED BLOWING OFF HOT AIR AT 1400MILES A MONTH AFTER I BOUGHT. AND AT TWO MONTHS NOT ENOUGH TRANSMISSION FLUID. I'M WORRIED WHAT ELSE THEY DID NOT PUT ENOUGH OR IS THEI QUALITY CHECKING GOOD ENOUGH TO PUT THE CARS LIKE MINE ON THE MARKET
DRIVER SIDE VENTS ARE BLOWING WARM AIR WHEN AIR CONDITIONER IS TURNED ON. ONLY 1400 MILES ON SINCE I BOUGHT A BRAND NEW LAST MONTH 8/6/16.
Mileage: 1,400