2019 SUBARU FORESTER Visibility Problems

See attached document for complaint.

See attached document for complaint.

The contact owns a 2019 Subaru Forester. The contact stated while entering the vehicle, she noticed that the new windshield that was installed 11 days prior, was cracked. The contact stated that the windshield was previously replaced due to the same failure. The contact was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2019 Subaru Forester. The contact stated that while the vehicle was parked in the driveway, unattended, he noticed that the front windshield had cracked without impact. The contact called the local dealer, where it was determined that the windshield needed to be replaced. The vehicle was repaired. The manufacturer was contacted and assisted with the repair. The approximate failure mileage was 32,123.

Mileage: 32,123

The contact owns a 2019 Subaru Forester. The contact stated that the front windshield had been replaced two times and the failure had reoccurred three times within the year. The vehicle was taken to the dealer the first two times the failure occurred. The contact stated each time the dealer replaced the windshield but could not determine the cause of the failure. The failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

Mileage: 118,000

The contact owns a 2019 Subaru Forester. The contact stated that upon entering the vehicle, she noticed an L-shaped crack on the driver's side windshield starting at the base of the windshield going upwards the top of the windshield. The contact stated that the temperature was not a hot or humid day when the windshield cracked. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2019 Subaru Forester. The contact stated that after parking and exiting the vehicle, she returned and noticed a large crack from mid driver’s side to the passenger’s side the windshield. The local dealer was notified of the failure and the contact was informed that they do not repair windshields. The windshield was not replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

Mileage: 15,000

The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was parked, upon starting the vehicle, the contact noticed there was a crack on the driver’s side windshield that was approximately 8-inches long. The contact believed that the crack was caused by the dramatic change in the weather. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 55,000.

Mileage: 55,000

The contact owns a 2019 Subaru Forester. The contact stated that there was a crack on the windshield. There was no impact on the windshield that might have caused the crack. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 29,500.

Mileage: 29,500

The contact’s husband owns a 2019 Subaru Forester. The contact stated that her husband had parked the vehicle and as he returned to the vehicle, he noticed a thin crack on the windshield. The contact stated that the crack started at the middle top of the windshield and extended to its bottom. The contact stated that the crack had formed without an impact to the windshield. The contact’s husband notified the dealer who confirmed that it was a known failure. The vehicle was not diagnosed. The windshield was replaced by Safelite. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

Mileage: 45,000

The contact owns a 2019 Subaru Forester. The contact stated that while the vehicle was parked over night under a car port the next morning it was discovered that the front windshield had developed multiple cracks. The contact indicated that no objects had made contact with the windshield to cause the cracks to occur. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 25,000.

Mileage: 25,000

The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was parked, she saw a 2–3-inch crack on the lower passenger’s side windshield. The contact stated that the crack had since expanded to approximately 16-inches. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 49,205.

Mileage: 49,205

The contact owns a 2019 Subaru Forester. The contact stated while driving approximately 25 MPH, the front windshield cracked. The vehicle was taken to the local dealer to be diagnosed; however, no cause for the failure was found. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

Mileage: 10,000

The contact owns a 2019 Subaru Forester. The contact stated while driving approximately 65 MPH, the windshield cracked without impact. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 40,000.

Mileage: 40,000

The contact owns a 2019 Subaru Forester. The contact stated that the vehicle was parked in the garage and the following morning he noticed there was a crack on the windshield. The contact stated that he could not determine the cause of the failure. The vehicle was taken to an independent mechanic who diagnosed that the windshield needed to be replaced. The contact stated that the vehicle was repaired however, the failure recurred while the vehicle was parked in the garage. The dealer and the manufacturer were not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 8,000.

Mileage: 8,000

The contact owns a 2019 Subaru Forester. The contact stated that since owning the vehicle in October 2019, five separate cracks had formed on the windshield due to various small debris hitting the windshield while driving at various speeds. On five separate occasions, the contact had taken the vehicle to the same independent mechanic who replaced the windshield each time. Despite each repair, the same failure would occur soon after replacement. Currently, the contact stated that there were two cracks on her windshield, one that had formed on the lower driver side of the windshield and another on the bottom side of the passenger’s side windshield. The contact stated that the cracks obstructed her view while driving. The contact stated that there were several dents on the hood. She had taken the vehicle to an independent mechanic who informed her that the dents were caused by acorns falling onto the hood. The contact was informed that the hood metal was very soft. She also mentioned that while driving at various speeds or even going through a car wash, the hood would wobble due to the wind and air would circulate through the hood. The dealer had been notified of the failure and informed her that they were unaware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was stationary, a large crack appeared in the middle of the front windshield. The vehicle was taken to the local dealer where it was diagnosed with the windshield needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,000.

Mileage: 14,000

The contact owns a 2019 Subaru Forester. The contact stated that while starting the vehicle, she noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The contact stated that it was the second time the windshield had cracked after replacing it last year. The dealer was made aware of the failure and informed the contact to take the vehicle in to be inspected. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 14,720. VIN was unavailable. The consumer stated Williams Autoworld did pay for the 2nd windshield replacement.

Mileage: 14,720

The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was stationary in his driveway, he noticed a large diagonal crack on the windshield. The contact stated that the crack happened without impact. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 18,900.

Mileage: 18,900

The contact owns a 2019 Subaru Forester. The contact stated the windshield crack without impact. The contact called and notified the local dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 15,000.

Mileage: 15,000

THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WINDSHIELD WAS FRACTURED. THE CONTACT STATED THAT THE FRACTURE STARTED OFF ON THE PASSENGER’S SIDE AND EXPANDED TO THE CENTER OF THE WINDSHIELD WHERE THE REAR VIEW MIRROR WAS LOCATED. THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED UPON STARTING THE VEHICLE, SHE BECAME AWARE THAT THE WINDSHIELD WAS CRACKED STRAIGHT DOWN THE MIDDLE. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

Mileage: 26,000

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT AFTER PARKING HER VEHICLE, HER HUSBAND NOTICED THAT A CRACK HAD FORMED ABOVE THE REAR VIEW MIRROR ON THE WINDSHIELD. SHE STATED THAT THE CRACK STARTED FROM THE ROOF OF THE VEHICLE AND EXTENDED VERTICALLY AND A FOOT IN LENGTH. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HER VISION WHILE DRIVING. PRESTIGE SUBARU OF TURNERSVILLE NEW JERSEY (4271 E BLACK HORSE PIKE, TURNERSVILLE, NJ 08012) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE DEALER WAS UNAWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 65 MPH, A SMALL ROCK IMPACTED AND CRACKED THE FRONT WINDSHIELD. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - PREMIER SUBARU OF FREMONT (5601 CUSHING PKWY, FREMONT, CA 94538, (510) 319-5500) AND WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE DEALER ON BOTH OCCASIONS. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700.

Mileage: 9,700

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN A PARKING LOT AWAY FROM TRAFFIC, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE WINDSHIELD WAS REPAIRED BY THE INSURANCE COMPANY. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,900.

Mileage: 35,900

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40-45 MPH, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THERE WAS AN ABNORMAL POPPING SOUND DETECTED. THERE WERE NO REPORTED INJURIES. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 39,011.

Mileage: 39,011

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 65 MPH, A SMALL PEBBLE HIT THE WINDSHIELD AND CRACKED THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HUNTER SUBARU (220 HUNTER AIRPORT DR, FLETCHER, NC 28732, (866) 536-3409) WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDSHIELD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,537.

Mileage: 11,537

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE WINDSHIELD CRACKED DOWN THE MIDDLE WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO MILLER SUBARU (1592 NJ-38, LUMBERTON, NJ 08048) WHERE THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

Mileage: 1,000

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, AN INCH-LONG HORIZONTAL CRACK FORMED OVER THE PASSENGER'S SIDE OF THE WINDSHIELD. OVER TIME, THE CRACK SPREAD TO APPROXIMATELY 2 FEET TO THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HIS VISION WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A LOCAL DEALER FOR INSPECTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,500.

Mileage: 6,500

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD DELAMINATED FROM THE INSIDE, FROM THE ATTACHMENT, WHERE THE REARVIEW MIRROR WAS MOUNTED AND CAUSED THE REARVIEW MIRROR TO DETACH. THE VEHICLE WAS TAKEN TO THE FITZGERALD COUNTRYSIDE SUBARU DEALER LOCATED AT 27365 US HWY 19 N, CLEARWATER, FL 33761, WHERE IT WAS STATED THAT THE FAILURE WAS NOT COVERED BY THE CORPORATE WARRANTY, PER THE POLICY OF SUBARU OF AMERICA, THAT THE WINDSHIELD WAS NOT A DEFECTIVE MATERIAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,900.

Mileage: 4,900

IN JUNE 2019, 2 MONTHS AFTER I PURCHASED MY 2019 SUBARU FORESTER, A VERY SMALL ROCK HIT THE BOTTOM OF MY WINDSHIELD AND IMMEDIATELY CRACKED THE WINDSHIELD 6 INCHES, WHICH IS ABOVE THE LEGAL ROCK CHIP REPAIR LENGTH. SO I WOULD HAVE TO REPAIR THE ENTIRE WINDSHIELD. I WAS ON THE I-15 FREEWAY DIVING 80 MILES PER HOUR, THE LEGAL SPEED LIMIT. *TR

Mileage: 2,000

WINDSHIELD CRACKING. *TR

Mileage: 22,000

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

WINDSHIELD CRACKED AT 3,400 MILES. *TR

Mileage: 3,400

WINDSHIELD IS FRAGILE. THE WINDOW SHIELD HAD ROCK CHIP IN THE FIRST MONTH I GOT THE CAR. AFTER 1 YEAR, I GOT ANOTHER ROCK CHIP THAT CRACKED IT SO BAD, A HUG LINE RUNS ACROSS THE WINDSHIELD. I HAD MULTIPLE CARS BEFORE, THIS CAR IS PROBABLY THE MOST FRAGILE GLASS I EVER EXPERIENCE. *TR

Mileage: 19,000

WINDSHIELD STARTED A 6INCH CRACK WHILE DRIVING ON HIGHWAY, FROM THE DRIVER'S SIDE BOTTOM OF THE WINDSHIELD WHERE THE WIPERS WERE SITTING AT. IN ABOUT 12 HOURS, IT CRACK TO MORE THAN 12 INCH LONGER. ON DIFFERENT ONLINE FORUMS ABOUT SUBARU SUVS, THE DEFECTIVE WINDSHIELD APPEARS TO BE A FREQUENT, COMMON, YET NOT ADDRESSED PROBLEM BY SUBARU. *TR

Mileage: 17,600

WITHOUT BEING HIT BY ANY ROCKS OR OTHER OBJECTS, THE WINDSHIELD DEVELOPED A CRACK WHILE IT WAS PARKED. THE CRACK DEVELOPED FROM THE BASELINE OF THE WINDSHIELD AND IS ABOUT 9 INCHES LONG. *TR

Mileage: 11,200

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. AFTER DRIVING AND PARKING THE VEHICLE, THE CONTACT NOTICED A CRACK FROM THE TOP OF THE WINDSHIELD THAT TRAVELED DOWN AND CURVED TO THE RIGHT TOWARDS THE PASSENGER SIDE. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT NUMEROUS SUBARU VEHICLES HAD THE SAME FAILURE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT CALLED HIS INSURANCE COMPANY AND WAS REFERRED TO A GLASS COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,600.

Mileage: 4,600

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT ANY WARNING OR AN IMPACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUBARU OF ONTARIO (888-905-4875, LOCATED AT 1195 AUTO CENTER DR, ONTARIO, CA 91761) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

Mileage: 4,000