High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
My 2022 Subaru Forester Sport, <24,640 miles, suffers from persistent, life-threatening safety failures. Thick white exhaust is present in every temperature, and a heavy burning smell fills the cabin during acceleration regardless of outside temperature. I have been dealing with these failures since March/April of 2023. My car was in a rear-end collision in May 2023 and was repaired at an authorized Subaru body shop. Despite these authorized repairs, the mechanical and electronic failures have continued to deteriorate. My car has required 4 emergency tows and was out of service for around 90 days in 2025 alone. It has been to several independent mechanics and they tell me that since everything happens intermittently, I must take it back to Subaru as it should be covered under warranty due to the low mileage. However, four different authorized dealerships consistently claim "nothing is wrong". My car sits at these dealerships for weeks at a time without a significant change in the odometer. I had 2 claims with Subaru of America this year, including a claim for the vehicle randomly unlocking itself (not via remote), but they closed both claims and nothing was done. Ongoing failures in steering, suspension and braking systems make the vehicle unstable and dangerous to drive. I have a 2-inch thick file documenting repeated service visits for these specific issues yet Subaru refuses to acknowledge or repair them. The primary computer system, media system, and Eyesight (ADAS) safety suite fail daily. The dashboard lights up constantly when these safety features fail. The system frequently freezes and resets while driving, which disables all safety and navigation features without warning. The remote start fails to warm the car after 10 minutes in cold weather; once the heat functions, the car is filled with chemical fumes. All of these issues continue to get worse as time goes on.
My 2022 Subaru Forester Sport, <24,640 miles, suffers from persistent, life-threatening safety failures. Thick white exhaust is present in every temperature, and a heavy burning smell fills the cabin during acceleration regardless of outside temperature. I have been dealing with these failures since March/April of 2023. My car was in a rear-end collision in May 2023 and was repaired at an authorized Subaru body shop. Despite these authorized repairs, the mechanical and electronic failures have continued to deteriorate. My car has required 4 emergency tows and was out of service for around 90 days in 2025 alone. It has been to several independent mechanics and they tell me that since everything happens intermittently, I must take it back to Subaru as it should be covered under warranty due to the low mileage. However, four different authorized dealerships consistently claim "nothing is wrong". My car sits at these dealerships for weeks at a time without a significant change in the odometer. I had 2 claims with Subaru of America this year, including a claim for the vehicle randomly unlocking itself (not via remote), but they closed both claims and nothing was done. Ongoing failures in steering, suspension and braking systems make the vehicle unstable and dangerous to drive. I have a 2-inch thick file documenting repeated service visits for these specific issues yet Subaru refuses to acknowledge or repair them. The primary computer system, media system, and Eyesight (ADAS) safety suite fail daily. The dashboard lights up constantly when these safety features fail. The system frequently freezes and resets while driving, which disables all safety and navigation features without warning. The remote start fails to warm the car after 10 minutes in cold weather; once the heat functions, the car is filled with chemical fumes. All of these issues continue to get worse as time goes on.
I am writing to report a serious safety concern involving my '22 Subaru Forester, which is equipped with the Auto Start/Stop feature. This issue created a dangerous driving situation that could have resulted in severe injury or death to myself, my family, or other drivers on the road. While driving on the highway, our Forester's Auto Start/Stop system malfunctioned causing the engine to shut off completely while the vehicle. Specifically, the vehicle shut down in the left lane of traffic and failed to restart immediately leaving us unexpectedly immobile. Fortunately, my husband remained calm and immediately placed his foot back on the brake, placed the vehicle in park and restarted the vehicle manually by pressing the ignition button. However, had he hesitated during the confusion by not placing his foot back on the brake we could have been rear-ended, possibly by a large semi-truck which would have propelled us into the vehicle in front of us. Our dealer said the Auto Start/Stop system failing to restart the vehicle due to a weakening battery—for which there is no warning. The fact that a non-critical feature like fuel-saving Start/Stop is allowed to override the engine's operability based on battery voltage is deeply concerning. Batteries degrade over time. But a degraded battery should not be allowed to disable a moving vehicle.Having spoken directly with Subaru of America about this issue, they acknowledged and documented my case however I was told that it would be used as data for potential future action if other similar cases arise. In the meantime, no corrective action is being taken by Subaru, with me as an owner or proactively with the feature design.I respectfully urge the NHTSA to investigate this matter as a potential safety defect. The Auto Start/Stop system, as implemented in certainSubaru models (specifically the 2022 Forester in my case) may compromise safe vehicle operation when battery voltage drops below a certain threshold which is a safety flaw.
I am writing to report a serious safety concern involving my '22 Subaru Forester, which is equipped with the Auto Start/Stop feature. This issue created a dangerous driving situation that could have resulted in severe injury or death to myself, my family, or other drivers on the road. While driving on the highway, our Forester's Auto Start/Stop system malfunctioned causing the engine to shut off completely while the vehicle. Specifically, the vehicle shut down in the left lane of traffic and failed to restart immediately leaving us unexpectedly immobile. Fortunately, my husband remained calm and immediately placed his foot back on the brake, placed the vehicle in park and restarted the vehicle manually by pressing the ignition button. However, had he hesitated during the confusion by not placing his foot back on the brake we could have been rear-ended, possibly by a large semi-truck which would have propelled us into the vehicle in front of us. Our dealer said the Auto Start/Stop system failing to restart the vehicle due to a weakening battery—for which there is no warning. The fact that a non-critical feature like fuel-saving Start/Stop is allowed to override the engine's operability based on battery voltage is deeply concerning. Batteries degrade over time. But a degraded battery should not be allowed to disable a moving vehicle.Having spoken directly with Subaru of America about this issue, they acknowledged and documented my case however I was told that it would be used as data for potential future action if other similar cases arise. In the meantime, no corrective action is being taken by Subaru, with me as an owner or proactively with the feature design.I respectfully urge the NHTSA to investigate this matter as a potential safety defect. The Auto Start/Stop system, as implemented in certainSubaru models (specifically the 2022 Forester in my case) may compromise safe vehicle operation when battery voltage drops below a certain threshold which is a safety flaw.
At 7:30 am on 21May2024 I came out to find the car was dead, no electrical power at all, it would not start. I called Subaru customer service and arranged to have the battery jumped. When the tow driver tried to start the car, my car drained his battery in about 30 seconds. Because of the way my car was parked, the flatbed tow truck could not reach the car & I had to arrange for another truck to come pick up the car. That happened Thursday 23May2024 because my Subaru dealer did not have a loaner car available til then. That tow driver was able to start the car and said it was ok to drive it to the dealer if I didn't turn it off. So I started out and 1/2 mile from my house the battery died again & I had to arrange for another tow. Once I got the car to the dealer and they had a chance to check it out, I got a call about what was wrong. They said the battery was dead and a diagnostic test had confirmed that there was nothing in the car draining the battery, it was just dead and would need to be replaced. When I went to pick up the car and asked for a more detailed explanation of why a 2-year-old car's battery would suddenly just die, I was told that the battery didn't have enough amps for the needs of the car and they put in a battery with more amps (See attached service record). They also mentioned that Subaru was aware of this battery problem and there had been a class action settlement, but that my 2022 Forester was not covered by this settlement. I don't know if the old battery is available for inspection but this incident put me and others at risk when the car died in the middle of the road. My hazard flashers didn't work so there was no safe way to alert oncoming drivers of the hazard in the road. There were no warning lamps, messages or other symptoms of the problem before I found the dead battery Tuesday morning, or when it died on the road Thursday morning.
At 7:30 am on 21May2024 I came out to find the car was dead, no electrical power at all, it would not start. I called Subaru customer service and arranged to have the battery jumped. When the tow driver tried to start the car, my car drained his battery in about 30 seconds. Because of the way my car was parked, the flatbed tow truck could not reach the car & I had to arrange for another truck to come pick up the car. That happened Thursday 23May2024 because my Subaru dealer did not have a loaner car available til then. That tow driver was able to start the car and said it was ok to drive it to the dealer if I didn't turn it off. So I started out and 1/2 mile from my house the battery died again & I had to arrange for another tow. Once I got the car to the dealer and they had a chance to check it out, I got a call about what was wrong. They said the battery was dead and a diagnostic test had confirmed that there was nothing in the car draining the battery, it was just dead and would need to be replaced. When I went to pick up the car and asked for a more detailed explanation of why a 2-year-old car's battery would suddenly just die, I was told that the battery didn't have enough amps for the needs of the car and they put in a battery with more amps (See attached service record). They also mentioned that Subaru was aware of this battery problem and there had been a class action settlement, but that my 2022 Forester was not covered by this settlement. I don't know if the old battery is available for inspection but this incident put me and others at risk when the car died in the middle of the road. My hazard flashers didn't work so there was no safe way to alert oncoming drivers of the hazard in the road. There were no warning lamps, messages or other symptoms of the problem before I found the dead battery Tuesday morning, or when it died on the road Thursday morning.
The contact owns a 2022 Subaru Forester. The contact stated that the Manufacturer's label indicated that the fuel economy stated 26 miles/per city and 33 miles/per highway per gallon; however, the contact stated that the mileage per gallon had never exceeded 23.7 m/p/g. The contact also stated that the fuel meter was locked at 23.7 m/p/g. The vehicle was taken to the dealer, where it was diagnosed, and determined that no issues were found. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 6,000.
The contact owns a 2022 Subaru Forester. The contact stated that the Manufacturer's label indicated that the fuel economy stated 26 miles/per city and 33 miles/per highway per gallon; however, the contact stated that the mileage per gallon had never exceeded 23.7 m/p/g. The contact also stated that the fuel meter was locked at 23.7 m/p/g. The vehicle was taken to the dealer, where it was diagnosed, and determined that no issues were found. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 6,000.
2 incidents. First day we took car home the vehicle infotainment system failed while phone was connected to Apple CarPlay. Screen went black and there was a loud noise like interference. Has happened repeatedly since, supposedly due to needing a firmware update but it’s been a well documented problem in Subaru automobiles for several years and the manufacturer has done nothing to alleviate the flaw. Second incident involves the windshield cracking in the lower driver side with no apparent cause from anything striking the windshield. Again, this is a well documented issue and there are several complaints on nhtsa.gov from other unhappy customers
2 incidents. First day we took car home the vehicle infotainment system failed while phone was connected to Apple CarPlay. Screen went black and there was a loud noise like interference. Has happened repeatedly since, supposedly due to needing a firmware update but it’s been a well documented problem in Subaru automobiles for several years and the manufacturer has done nothing to alleviate the flaw. Second incident involves the windshield cracking in the lower driver side with no apparent cause from anything striking the windshield. Again, this is a well documented issue and there are several complaints on nhtsa.gov from other unhappy customers
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The battery was completely discharged overnight when the car was only 4 months old. We had a flatbed tow to a dealer who charged the battery and performed tests which all checked out ok. Said we weren't driving the car often enough. This same battery discharge happened 3 more times, approximately 30 days apart each time. August 20 was the first time, September 19, October 13 and November 16, all in 2022. Car was purchased new in April 2022. Took it into the dealership where we bought it; they did tests also saying everything was ok, not being driven enough. The 4th time the overnight discharge happened was about a week after our dealership tested it. Every time this has happened the car was driven the previous day. Car is driven 4-5 times a week for local errands. Currently has 1,100 miles and is 8 months old. We are senior citizens and need a dependable car.
The battery was completely discharged overnight when the car was only 4 months old. We had a flatbed tow to a dealer who charged the battery and performed tests which all checked out ok. Said we weren't driving the car often enough. This same battery discharge happened 3 more times, approximately 30 days apart each time. August 20 was the first time, September 19, October 13 and November 16, all in 2022. Car was purchased new in April 2022. Took it into the dealership where we bought it; they did tests also saying everything was ok, not being driven enough. The 4th time the overnight discharge happened was about a week after our dealership tested it. Every time this has happened the car was driven the previous day. Car is driven 4-5 times a week for local errands. Currently has 1,100 miles and is 8 months old. We are senior citizens and need a dependable car.
I was driving to work and my car started stalling. So i pulled into a parking spot and when I got out I noticed a trail of oil behind the car. I closed the door and the car started smoking and within seconds it was in flames. I bought it on 7/25 and on 8/3 it was gone. It only had 78 miles on it, 100% driven on city streets. I have several pictures and videos of the event but this site doesn't support them so I can share separately if needed. You are also welcome to inspect the car as it will be hauled to a salvage yard shortly.
I was driving to work and my car started stalling. So i pulled into a parking spot and when I got out I noticed a trail of oil behind the car. I closed the door and the car started smoking and within seconds it was in flames. I bought it on 7/25 and on 8/3 it was gone. It only had 78 miles on it, 100% driven on city streets. I have several pictures and videos of the event but this site doesn't support them so I can share separately if needed. You are also welcome to inspect the car as it will be hauled to a salvage yard shortly.
Purchased car on 8/15/2022 and encountering issues with: 1. oil in the air when engine is turned on 2. Onion smell when engine is turned on 3. AC if affected by oil and onion smell ; too hot when sitting in car with engine on ..sulfur? 4. Please check the gas tank for possible leak. 5. 3-yr old grandson is affected by onion, oil and possible exhaust fumes leaking into the interior of the car. Daycare made a notation of oil smell and onion smell on grandson. We need oxygen to our brain and body; without it we cannot live.
Purchased car on 8/15/2022 and encountering issues with: 1. oil in the air when engine is turned on 2. Onion smell when engine is turned on 3. AC if affected by oil and onion smell ; too hot when sitting in car with engine on ..sulfur? 4. Please check the gas tank for possible leak. 5. 3-yr old grandson is affected by onion, oil and possible exhaust fumes leaking into the interior of the car. Daycare made a notation of oil smell and onion smell on grandson. We need oxygen to our brain and body; without it we cannot live.