This Problem Across All Years
After my purchase of my 2025 Subaru Forester, I finally drove it for the first time at night. I was driving on local roads which have no street lights and is very hilly and dark. My headlights were on and I was shocked to see how poorly they were operating compared to my former 2016 Subaru Forester which I never had a problem with. My headlights even had strange dark marks projected onto the road surface. My headlights in the low beam settings, appears to be too low on the road surface especially if there’s a hill up ahead. There is a very dark area above the lit road surface and you can not see if there is a road hazard there or not. It’s very scary, especially when there are many deer in my area. This leaves me to have to keep my high beams on which I never had to do on my 2016. But my vehicle has a feature where my high beams automatically go on and off during night driving. At first, I did not realize I had this feature until I saw it operating on its own one night while driving on a dark lever road surface. The high beams would go on automatically and then go off when another vehicle was approaching from the opposite direction. But when I turned off to drive on hilly local roads, that feature stopped working and I didn’t understand why. That’s when I had to use the high beams manually. Being frustrated by this, on October 15, I took my vehicle to the dealership and had one of the salesman explain to me why my high beams do not always work. He then looked at the vehicles settings and everything was in proper order. He told me that the service department could possibly raise the headlights, but he said that doesn’t always work. All in all, I feel that these headlights are a hazard when driving at night on dark hilly road surfaces. I try not to drive at night because of this, but now that it’s getting darker earlier, that’s going to be difficult.
After my purchase of my 2025 Subaru Forester, I finally drove it for the first time at night. I was driving on local roads which have no street lights and is very hilly and dark. My headlights were on and I was shocked to see how poorly they were operating compared to my former 2016 Subaru Forester which I never had a problem with. My headlights even had strange dark marks projected onto the road surface. My headlights in the low beam settings, appears to be too low on the road surface especially if there’s a hill up ahead. There is a very dark area above the lit road surface and you can not see if there is a road hazard there or not. It’s very scary, especially when there are many deer in my area. This leaves me to have to keep my high beams on which I never had to do on my 2016. But my vehicle has a feature where my high beams automatically go on and off during night driving. At first, I did not realize I had this feature until I saw it operating on its own one night while driving on a dark lever road surface. The high beams would go on automatically and then go off when another vehicle was approaching from the opposite direction. But when I turned off to drive on hilly local roads, that feature stopped working and I didn’t understand why. That’s when I had to use the high beams manually. Being frustrated by this, on October 15, I took my vehicle to the dealership and had one of the salesman explain to me why my high beams do not always work. He then looked at the vehicles settings and everything was in proper order. He told me that the service department could possibly raise the headlights, but he said that doesn’t always work. All in all, I feel that these headlights are a hazard when driving at night on dark hilly road surfaces. I try not to drive at night because of this, but now that it’s getting darker earlier, that’s going to be difficult.
I find that the headlights on my 2025 Subaru Forester pose a safety concern. When on dims there is a distinct black line above which you have no light and cannot see. There is also some black shadows in the line of sight that bounce up and down as the car moves causing a major distraction. I complained to the dealer who said there wasn’t much they could do, however they adjusted the lights on August 26, 2025. There is little improvement and now I get flashed on the dim setting all of the time. I called Subaru and registered a complaint on October 3, 2025. Subaru contacted me on October 13, 2025 and took down my information and said they would check further into the problem. They said they wanted to do some research and contact the dealer to see what can be done. They are supposed to call me back on October 20, 2025. I also have read hundreds of complaints the same as mine online. One person even said he almost hit some deer as they were not seen in the black area. I will not drive this car at night as I am afraid because of the horrible visibility issue. The car was purchased new this past February and has about 7000 miles on it. I cannot trade the car as I would lose so much money, yet I don’t feel safe driving at night.
I find that the headlights on my 2025 Subaru Forester pose a safety concern. When on dims there is a distinct black line above which you have no light and cannot see. There is also some black shadows in the line of sight that bounce up and down as the car moves causing a major distraction. I complained to the dealer who said there wasn’t much they could do, however they adjusted the lights on August 26, 2025. There is little improvement and now I get flashed on the dim setting all of the time. I called Subaru and registered a complaint on October 3, 2025. Subaru contacted me on October 13, 2025 and took down my information and said they would check further into the problem. They said they wanted to do some research and contact the dealer to see what can be done. They are supposed to call me back on October 20, 2025. I also have read hundreds of complaints the same as mine online. One person even said he almost hit some deer as they were not seen in the black area. I will not drive this car at night as I am afraid because of the horrible visibility issue. The car was purchased new this past February and has about 7000 miles on it. I cannot trade the car as I would lose so much money, yet I don’t feel safe driving at night.
Driving at night , headlights low beam were weak and did not project far enough for me to see objects, the headlights cut off with complete darkness above a certain height I feel the car is unsafe to drive at night in low light situations , also raining conditions make the weak headlights worse
Driving at night , headlights low beam were weak and did not project far enough for me to see objects, the headlights cut off with complete darkness above a certain height I feel the car is unsafe to drive at night in low light situations , also raining conditions make the weak headlights worse
Both headlights have a shadow of the light bulb at the top center of both headlights causing a distraction/confusion under certain conditions at night. I have never had a shadow show up in my line of sight in all the many vehicles I have owned in the past from my headlights. I previously owned a 2019 Subaru Forester and there was no shadow appear from the headlights beam of light. I talked to the local Subaru dealer, where I purchased the 2025 Forester, and they told me it is working as designed. .
Both headlights have a shadow of the light bulb at the top center of both headlights causing a distraction/confusion under certain conditions at night. I have never had a shadow show up in my line of sight in all the many vehicles I have owned in the past from my headlights. I previously owned a 2019 Subaru Forester and there was no shadow appear from the headlights beam of light. I talked to the local Subaru dealer, where I purchased the 2025 Forester, and they told me it is working as designed. .
The low beam lighting on my 2025 Subaru Forester is dangerous. The beam is set so that it is flat on top and too low. When the car dips at all the beam does not allow you see straight ahead. This is very dangerous when you cannot use the high beam as with oncoming traffic. I have taken it to the dealer and they state that the low beam is set according to Subaru specifications. Contact with Subaru America offered no correction.This is a dangerous condition and needs to be corrected.
The low beam lighting on my 2025 Subaru Forester is dangerous. The beam is set so that it is flat on top and too low. When the car dips at all the beam does not allow you see straight ahead. This is very dangerous when you cannot use the high beam as with oncoming traffic. I have taken it to the dealer and they state that the low beam is set according to Subaru specifications. Contact with Subaru America offered no correction.This is a dangerous condition and needs to be corrected.
Low visibility and dark (shadowy) spots on road surface when low beam LED lights are on, and you’re driving on a dark rural road. The cutoff of the visual field is uneven, with a shorter visual field and dark spots on driver side. Got the car on August 17th. I didn’t drive it at night until the morning of September 5th. That’s when I noticed the problem with the lights. Took car to Subaru dealer on September 10th. According to the dealer the lights are level and working as designed. On September 11th I called Subaru and reported the problem, and the dealer comments to them. The customer advocate told me that a specialist will contact me within a couple of days. On September 16th I called and I was told that the specialist was not in the office, and the next day when he would come in he would contact me. Today is September 19th and I still have not been contacted by the Subaru specialist. I live in a rural township that doesn’t have street lights or sidewalks. Due to the low visibility and dark spots I don’t feel comfortable driving the car at night.
Low visibility and dark (shadowy) spots on road surface when low beam LED lights are on, and you’re driving on a dark rural road. The cutoff of the visual field is uneven, with a shorter visual field and dark spots on driver side. Got the car on August 17th. I didn’t drive it at night until the morning of September 5th. That’s when I noticed the problem with the lights. Took car to Subaru dealer on September 10th. According to the dealer the lights are level and working as designed. On September 11th I called Subaru and reported the problem, and the dealer comments to them. The customer advocate told me that a specialist will contact me within a couple of days. On September 16th I called and I was told that the specialist was not in the office, and the next day when he would come in he would contact me. Today is September 19th and I still have not been contacted by the Subaru specialist. I live in a rural township that doesn’t have street lights or sidewalks. Due to the low visibility and dark spots I don’t feel comfortable driving the car at night.
The head lights are seriously defective in low beam. In low beam the car is not road worthy. It is dangerous! It is available for inspection upon request. We did not drive the car after dark until a week after taking delivery. We were at risk as was any other vehicle on the road at that time. We have not driven the car after dark since. The dealer who sold the car to us has been made aware of the problem. No one has inspected the car. There were on warnings or symptoms.
The head lights are seriously defective in low beam. In low beam the car is not road worthy. It is dangerous! It is available for inspection upon request. We did not drive the car after dark until a week after taking delivery. We were at risk as was any other vehicle on the road at that time. We have not driven the car after dark since. The dealer who sold the car to us has been made aware of the problem. No one has inspected the car. There were on warnings or symptoms.