2007 SUBARU IMPREZA Air Bags Problems

THE "AIRBAG" LIGHT FOR DRIVERS SIDE COMES ON AND GOES OFF RANDOMLY. THIS PROBLEM WAS DISCOVERED WHILE UNDER WARRANTY AND I DID TAKE THE VEHICLE IN FOR REPAIR. BUT IF THE DEALERSHIP EVER REPAIRED THE PROBLEM (I SUSPECT THEY DID NOT REPAIR IT) THE LIGHT STILL CONTINUES TO COME ON AND GO OFF RANDOMLY. THE DEALERSHIP QUIT RETURNING MY PHONE CALLS YEARS AGO NOW.

Mileage: 2,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V016000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STAR SUBARU, 206-26 NORTHERN BLVD, BAYSIDE, NY 11361) WAS CONTACTED AND A RECALL REPAIR APPOINTMENT WAS SCHEDULED. UPON ARRIVAL, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

BRANDON, THE SERVICE ADVISOR AT SUBARU OF SANTA CRUZ, ATTENDED TO MY SERVICE AND REPAIR NEEDS I HAD IN JULY OF 2017, HOWEVER NOT THE AIRBAG RECALL. WHEN I ENTERED THE SERVICE AREA I WENT OVER MY CONCERNS WITH THE VEHICLE AND WHAT SERVICES I NEEDED. I ALSO ASKED BRANDON TO LOOK UP AND TAKE CARE OF THE AIRBAG RECALL FOR THE VEHICLE. HE SAID THAT HE WOULD CHECK THAT OUT FOR ME. I LEFT THE VEHICLE FOR A FEW DAYS AND CAME BACK TO PICK IT UP. I FIGURED AIRBAG RECALLS ARE TOP PRIORITIES AT SUBARU AND THAT EVERYTHING WAS REMEDIED. AFTER LEAVING THE DEALER I TOOK A CLOSER LOOK AT THE 5 PAGES OF CRYPTIC PAPERWORK THAT BRANDON HAD HANDED ME AND FOUND NO MENTION OF THE RECALL REPAIR. 16 PEOPLE HAVE DIED AS A RESULT OF THIS DEFECT AS OF 3/17. I AM COMPLAING THAT THIS OVERSIGHT BY SUBARU OF SANTA CRUZ, HAVING MY VEHICLE IN THEIR POSSESION AND NOT TAKING CARE OF THE SAFETY ISSUE IS UNACCEPTABLE.

Mileage: 105,540

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V016000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE REMEDY PART WOULD BE AVAILABLE IN JANUARY OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V016000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL, I WAS INFORMED VIA MAIL THAT THERE IS CURRENTLY A RECALL ON CERTAIN SUBARU MODEL AIRBAGS AND THAT MY CAR IS AFFECTED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH, THE VEHICLE IN FRONT REAR-ENDED THE VEHICLE AHEAD OF IT AND CAUSED THE CONTACT'S VEHICLE TO REAR END THE VEHICLE. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE CONTACT STATED THAT HE DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT.

Mileage: 140,000

TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE RECALL NOTICE AND SUBARU STILL HAS NOT PRODUCED A FIX

TAKATA RECALL PARTS UNAVAILABLE UNTIL MARCH 31, 2018

TAKATA RECALL. I RECEIVED A LETTER FROM SUBARU TODAY STATING THAT MY CAR IS AFFECTED BY THE RECALL, BUT THAT THEY DON'T EXPECT TO HAVE SUFFICIENT PARTS TO BEGIN REPAIRS UNTIL MARCH 31, 2018. I AM NOT HAPPY THAT I WILL HAVE TO WAIT SUCH A LONG TIME TO HAVE MY CAR FIXED AND WOULD LIKE TO KNOW WHETHER THE DEALERSHIPS SHOULD BE FORCED TO MAKE REPAIRS ON A FASTER, MORE AGGRESSIVE TIME TABLE. I AM ENTERING THE DATE I RECEIVED THE LETTER FROM SUBRARU OF AMERICA BELOW

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED THE NOTIFICATION ABOUT THE RECALL IN JULY 2016. IT IS NOW 10/31/16 AND I AM OLD THAT THE NEW AIRBAGS ARE NOT AVAILABLE. I HAVE BEEN TOLD THAT I WILL RECEIVE A LETTER WHEN MY CAR CAN BE REPAIRED, BUT I HAVE NOT RECEIVED ANYTHING TO DATE. I AM CONCERNED THAT IF THERE IS IMPACT OR IF WEATHER CONDITIONS IMPACT THE DEFECTIVE AIRBAG THAT SHRAPNEL CAN BE RELEASED AND CAN BE FATAL TO PASSENGER(S). I CANNOT CARRY PASSENGERS IN MY VEHICLE AND I AM ALSO CONCERNED FOR MY OWN WELL BEING DRIVING MY VEHICLE. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL WE RECEIVED THE RECALL AT THE BEGINNING OF AUGUST. WE WERE TOLD WHEN WE CALLED THE DEALERSHIP THAT IT WOULD BE READY TO REPAIR IN SEPTEMBER. IT NOW SEEMS THERE IS NO ANSWER AS TO WHEN THE REPAIR CAN BE COMPLETED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL: HOW LONG IS THIS GOING TO TAKE? MY WIFE IS READY TO BUY A NEW CAR BUT WE ARE UNSURE ABOUT HOW THIS RECALL HANGING OVER THE SUBARU IMPREZA IS GOING TO AFFECT OUR ABILITY TO SELL OR TRADE IN THE CAR. WE ASSUME THE CAR CAN'T BE SOLD IN THIS CONDITION, AND THAT'S A BURDEN. PLEASE ADVISE: [email protected]

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL SUBARU SENT A RECALL NOTICE IN JULY 2016 INDICATING THAT "SUBARU IS IN THE PROCESS OF ACQUIRING PARTS NECESSARY TO PERFORM THIS REPAIR". MEANING THAT THEY ARE NOT PRESENTLY ABLE TO PERFORM THE REPAIR. "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." THIS IS ENTIRELY IMPRACTICAL. I DID NOT PURCHASE A SUBARU TO DRIVE IT WITH NO ONE ELSE IN THE FRONT SEAT! I NEED SUBARU TO EITHER REPAIR THE DEFECT IN A TIMELY FASHION, OR TO PROVIDE ME WITH AN ALTERNATE FORM OF TRANSPORTATION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/13/16*LJ

TAKATA RECALL - I FINALLY RECEIVED ACKNOWLEDGEMENT FROM SUBARU OF AMERICA THAT I HAVE TWO AIRBAGS..TAKATA-SOURCED PASSENGER SIDE FRONTAL AIRBAG AND TOYODA GOSEI DRIVER-SIDE AIRBAG LOCATED IN THE CENTER OF THE STEERING WHEEL. THE SAFETY RECALL NOTICE THAT I RECEIVED INDICATES THAT THEY WILL ONLY BE REPLACING THE TAKATA-SOURCED PASSENGER SIDE FRONTAL AIRBAG WHEN PARTS ARE AVAILABLE...POSSIBLY NOT UNTIL FERUARY, 2017. TIMMONS SUBARU WHERE I PURCHASED THE SUBARU STATED THAT THEY WILL PAY FOR A RENTAL CAR, BUT WILL NOT PAY FOR THE INSURANCE ON THE RENTAL CAR...TOTALLY UNACCEPTABLE. I'M REQUESTING THAT BOTH MANUFACTURERS AIRBAGS BE REMOVED AND DO NOT WANT THEM REPLACED...IT'S ONLY A MATTER OF TIME BEFORE TOYODA GOSEI'S AIRBAGS ARE EXPLODING EITHER BEFORE DEPLOYMENT OR UPON DEPLOYMENT AS ARC'S DID RECENTLY. IS IT POSSIBLE THAT YOU COULD SECURE THE INFORMATION ON THE TYPE OF PROPELLENT THAT TOYODA GOSEI IS USING IN THEIR AIRBAGS. THANK YOU FOR YOUR ATTENTION TO THESE ISSUES.

Mileage: 35,250

TAKATA RECALL - I RECEIVED A SAFETY RECALL NOTICE REGARDING A TAKATA-SOURCED PASSENGER SIDE FRONTAL AIRBAG. THE MANUAL THAT I RECEIVED WITH MY 2007 SUBARU IMPREZA STATES THAT I HAVE TWO (2) AIRBAGS (DRIVER'S AND FRONT PASSENGER'S FRONTAL AIRBAGS) THE NOTICE STATES THAT PARTS ARE NOT CURRENTLY AVAILABLE..WE'LL NOTICE YOU AGAIN WHEN THEY ARE. IT ALSO STATES..UNTIL THIS IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT...IT SHOULD ALSO STATE " DO NOT RIDE IN THE DRIVER'S SEAT". I NEED TO RIDE IN THE DRIVER'S SEAT TO SECURE GROCERIES, SUPPLIES, AND DR. APPOINTMENTS. I SOMETIMES HAVE PASSENGERS WITH ME. I DID NOT PURCHASE THE VEHICLE TO PARK IT IN THE GARAGE. USING THE 800-782-2783 NUMBER FOR SUBARU OF AMERICA THERE IS A RECORDING WITH A FULL MAILBOX..NO WAY TO LEAVE A MESSAGE THAT I REQUEST AND DEMAND A CORRECTED NOTICE THAT I HAVE 2 TAKATA AIRBAGS IN MY VEHICLE AND I WANT THEM REPLACED AS SOON AS POSSIBLE. THE AIRBAGS IN MY VEHICLE ARE LONG PAST THE EXPIRATION DATE OF APPROXIMATELY 6 YEARS WITH THE CHEMICAL BREAKING DOWN DUE TO HUMIDITY AND TEMPERATURE FLUCTUATIONS. IT IS UNACCEPTABLE TO ISSUE AN INCORRECT RECALL NOTICE AND UNACCEPTABLE TO STALL ON THE REPLACEMENT OF THESE FAULTY AIRBAGS. YOUR WEBSITE STATES THAT OVER 9,000,000 AIRBAGS HAVE BEEN REPLACED, BUT MINE HAVE NOT BEEN REPLACED. IF THEY HAVE TO WORK DAY AND NIGHT TO GET CORRECTED AIRBAGS AVAILABLE, THEN SO BE IT. I SENT AN EMAIL TO THE SERVICE DEPT. OF TIMMONS SUBARU AND VOLKSWAGEN OF LONG BEACH, CA TODAY ADVISING THE ABOVE. THANK YOU FOR YOUR ATTENTION TO THIS ISSUE. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I REPLACED THE BATTERY ON 7/11/15. I NEEDED A SMOG CERTIFICATE THIS MONTH FOR MY REGISTRATION RENEWAL AND MY VEHICLE WOULD NOT PASS FOR CERTIFICATION. I HAD DRIVEN THE VEHICLE OVER 700 MILES AFTER BATTERY REPLACEMENT AND WAS TOLD THAT I NEEDED TO DRIVE IT AN ADDITIONAL 50 TO 100 MILES NON-STOP TO RESET THE VEHICLE TO PASS THE INSPECTION. I ASKED AT THE DEALERSHIP CAN'T YOU RESET THE VEHICLE HERE SO THAT ALL THIS DRIVING AND MILEAGE IS NOT REQUIRED, THE DEALERSHIP STATED NO. THE VOLKSWAGEN HAVE A RESET BUTTON ON A PANEL BUT NOT THE SUBARU OR ANY OTHER VEHICLES. ALL VEHICLES SHOULD HAVE A RESET BUTTON AND THEY SHOULD BE RECALLED TO IMPLEMENT THIS FEATURE. ALL VEHICLES MANUFACTURED IN THE FUTURE SHOULD HAVE THAT FEATURE. THIS INCIDENT OCCURRED 11/3/15 THRU 11/5/15 HAVING TO SPEND $35.00 ADDITIONAL IN GASOLINE AND DRIVING ON THE CONGESTED FREEWAYS TO RESET THE VEHICLE AFTER BATTERY REPLACEMENT. I WAS TOLD THAT I HAVE TAKATA AIR BAGS IN MY VEHICLE. WHEN WILL THEY BE REPLACED? THANK YOU. I WAS TOLD THAT I HAVE A TAKATA AIR BAGS IN MY VEHICLE BY THE MANUFACTURER. WHEN WILL THEY BE REPLACED? *TR

Mileage: 33,544

TL*THE CONTACT OWNS A 2007 SUBARU IMPREZA. WHILE DRIVING AT AN UNKNOWN SPEED ON A WET ROAD COVERED WITH LEAVES, THE VEHICLE UNEXPECTEDLY SLID OFF THE ROAD AND CRASHED INTO TREES. THE AIR BAGS FAILED TO DEPLOY. THE FAILURE OCCURRED WITHOUT WARNING. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED SEVERE INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO THE COLLISION CENTER. THE INSURANCE COMPANY HAS BEEN NOTIFIED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 22,000.

Mileage: 22,000

TL*THE CONTACT OWNS A 2007 SUBARU IMPREZA. WHILE DRIVING 55 MPH, THE CONTACT WAS FORCED TO CRASH HEAD ON INTO A GUARDRAIL. THE TWO FRONTAL AIR BAGS DEPLOYED. THE DRIVER AND PASSENGER SUSTAINED FIRST AND SECOND DEGREE BURNS ON THEIR ARMS. THEY HAD TO POUR WATER ON THEIR ARMS TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO A SERVICE SHOP AND LATER CONSIDERED TO BE DESTROYED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 27,000. UPDATED 09/24/08. *LJ THE CONSUMER STATED SHE WAS FORCED OFF THE ROAD. THE INSURANCE COMPANY TO POSSESSION OF THE VEHICLE. UPDATED 09/29/08. *JB

Mileage: 27,000