10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Service Brakes Complaints

Showing 10 of 10
Feb 25, 2020 110,000 mi

TL* THE CONTACT OWNS A 2010 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR BOARD WITH THE BRAKES FAILURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND BECAME OF BRAKE FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN UNKNOWN DEALER UNDER NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES HYDRAULIC). THE DEALER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Feb 25, 2020 110,000 mi

TL* THE CONTACT OWNS A 2010 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR BOARD WITH THE BRAKES FAILURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND BECAME OF BRAKE FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN UNKNOWN DEALER UNDER NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES HYDRAULIC). THE DEALER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

May 21, 2016 9 mi

CAR WAS PURCHASED FROM A DEALER WHO PURCHASED THE CAR FROM NEW YORK AUCTION. AFTER PURCHASING AND REPLACING COMMON THINGS YOU WOULD AFTER BUYING A USED CAR, WE RECENTLY REPLACED THE FRONT BRAKE PADS, AND AFTER INSTALLING THE PADS, AND DRIVING THE CAR AROUND, AND BREAKING SOFT AND HARD THE CAR WAS VIBRATING VIOLENTLY FROM A STOP FROM 60 MPH, AFTER PULLING OVER I NOTICE SMOKE AND BURNING SMELL COMING FROM THE FRONT DRIVER SIDE TIRE. AFTER GETTING THE CAR HOME AND PULLING THE DRIVER SIDE APART, I NOTICED THE BRAKE CALIPER'S MAIN PISTONS FROZE UP AND WASN'T WORKING PROPERALY , DUE TO SO MUCH COROSSION AND RUST FROM THE CAR, COMING FROM NEW YORK., THE PASSENGER SIDE WAS BARELY MAKING CONTACT WITH THE ROTORS, CAUSING THE DRIVER SIDE BRAKES TO STOP THE CAR, WHICH IS CAUSING SEVERE VIBRATIONS AND LONGER TIME AND DISTANCE TO STOP THE CAR. THE CAR WAS THOROUGHLY WASHED AND CLEANED OF ALL SALT RESIDUE AND RUST. REPLACING BOTH FRONT CALIPERS, PADS, AND SCHEDULED A SERVICE APPOINTMENT WITH MY SUBARU DEALER TO ADDRESS A RECALL THAT'S STILL NOT COMPLETED ON THE CAR.

May 21, 2016 9 mi

CAR WAS PURCHASED FROM A DEALER WHO PURCHASED THE CAR FROM NEW YORK AUCTION. AFTER PURCHASING AND REPLACING COMMON THINGS YOU WOULD AFTER BUYING A USED CAR, WE RECENTLY REPLACED THE FRONT BRAKE PADS, AND AFTER INSTALLING THE PADS, AND DRIVING THE CAR AROUND, AND BREAKING SOFT AND HARD THE CAR WAS VIBRATING VIOLENTLY FROM A STOP FROM 60 MPH, AFTER PULLING OVER I NOTICE SMOKE AND BURNING SMELL COMING FROM THE FRONT DRIVER SIDE TIRE. AFTER GETTING THE CAR HOME AND PULLING THE DRIVER SIDE APART, I NOTICED THE BRAKE CALIPER'S MAIN PISTONS FROZE UP AND WASN'T WORKING PROPERALY , DUE TO SO MUCH COROSSION AND RUST FROM THE CAR, COMING FROM NEW YORK., THE PASSENGER SIDE WAS BARELY MAKING CONTACT WITH THE ROTORS, CAUSING THE DRIVER SIDE BRAKES TO STOP THE CAR, WHICH IS CAUSING SEVERE VIBRATIONS AND LONGER TIME AND DISTANCE TO STOP THE CAR. THE CAR WAS THOROUGHLY WASHED AND CLEANED OF ALL SALT RESIDUE AND RUST. REPLACING BOTH FRONT CALIPERS, PADS, AND SCHEDULED A SERVICE APPOINTMENT WITH MY SUBARU DEALER TO ADDRESS A RECALL THAT'S STILL NOT COMPLETED ON THE CAR.

Sep 18, 2015 47,351 mi

THE LEFT FRONT BRAKE HOSE RUSTED OUT. THIS WAS ON THE METAL PIECE AT THE END OF THE HOSE. IT WAS LEAKING FLUID AT A HIGH RATE. BEFORE I KNEW THIS WAS THE ISSUE, THE EMERGENCY BRAKE LIKE CAME ON, SO I FILLED UP MY FLUID AND THE LIGHT WENT OFF. I WAS ABLE TO DRIVE ABOUT 100 MILES (LIKELY LESS) BEFORE THE LIGHT CAME ON AGAIN. THAT IS WHEN I HAD IT CHECKED. THE MECHANICS AT OKEMOS MARATHON IN OKEMOS, MICHIGAN DISCOVERED THE ISSUE. THEY SAID IT WAS HIGHLY UNUSUAL FOR THIS TO HAPPEN AT THIS LOW MILEAGE. I PAID $152.39 FOR THE SERVICE AND REPLACEMENT OF THIS PART, WHICH WAS ONLY AVAILABLE FROM THE DEALER BECAUSE OF THE UNUSUAL NATURE OF THE ISSUE.

Sep 18, 2015 47,351 mi

THE LEFT FRONT BRAKE HOSE RUSTED OUT. THIS WAS ON THE METAL PIECE AT THE END OF THE HOSE. IT WAS LEAKING FLUID AT A HIGH RATE. BEFORE I KNEW THIS WAS THE ISSUE, THE EMERGENCY BRAKE LIKE CAME ON, SO I FILLED UP MY FLUID AND THE LIGHT WENT OFF. I WAS ABLE TO DRIVE ABOUT 100 MILES (LIKELY LESS) BEFORE THE LIGHT CAME ON AGAIN. THAT IS WHEN I HAD IT CHECKED. THE MECHANICS AT OKEMOS MARATHON IN OKEMOS, MICHIGAN DISCOVERED THE ISSUE. THEY SAID IT WAS HIGHLY UNUSUAL FOR THIS TO HAPPEN AT THIS LOW MILEAGE. I PAID $152.39 FOR THE SERVICE AND REPLACEMENT OF THIS PART, WHICH WAS ONLY AVAILABLE FROM THE DEALER BECAUSE OF THE UNUSUAL NATURE OF THE ISSUE.

Aug 8, 2014 70,000 mi

MY 2010 WRX STI HATCHBACK IS MAKING A CREAKING/FLEXING/BENDING SOUND EVERY TIME I DEPRESS MY CLUTCH PEDAL. I STARTED TO NOTICE THIS ABOUT A MONTH AFTER I PURCHASED MY VEHICLE AND AT FIRST I THOUGHT IT WAS JUST A NOISE ISSUE AND UPON FURTHER RESEARCH I NOTICED THAT MY CLUTCH PEDAL/BRAKE ASSEMBLY IS FLEXING AND THE SPOT WELDS ARE FAILING ON THE FIREWALL. I HAVE TAKEN IT TO MULTIPLE DEALERSHIPS IN VIRGINIA AND THEY ALL HAVE SAID IT IS "NORMAL" AND REFUSED TO WORK ON IT SAYING MY WARRANTY HAS EXPIRED. I AM NOT SURE IF THE VEHICLE IS SAFE TO DRIVE OR IF THE ASSEMBLY WILL STOP WORKING CAUSING AN ACCIDENT, INJURY OR DEATH. *TR

Aug 8, 2014 70,000 mi

MY 2010 WRX STI HATCHBACK IS MAKING A CREAKING/FLEXING/BENDING SOUND EVERY TIME I DEPRESS MY CLUTCH PEDAL. I STARTED TO NOTICE THIS ABOUT A MONTH AFTER I PURCHASED MY VEHICLE AND AT FIRST I THOUGHT IT WAS JUST A NOISE ISSUE AND UPON FURTHER RESEARCH I NOTICED THAT MY CLUTCH PEDAL/BRAKE ASSEMBLY IS FLEXING AND THE SPOT WELDS ARE FAILING ON THE FIREWALL. I HAVE TAKEN IT TO MULTIPLE DEALERSHIPS IN VIRGINIA AND THEY ALL HAVE SAID IT IS "NORMAL" AND REFUSED TO WORK ON IT SAYING MY WARRANTY HAS EXPIRED. I AM NOT SURE IF THE VEHICLE IS SAFE TO DRIVE OR IF THE ASSEMBLY WILL STOP WORKING CAUSING AN ACCIDENT, INJURY OR DEATH. *TR

Jan 31, 2013 34,438 mi

THE CLUTCH PEDAL ON MY 2010 SUBARU IMPREZA WRX MAKES A LOUD CREAKING NOISE EVERY TIME IT'S DEPRESSED. WHEN I INVESTIGATED THE NOISE, I NOTICED THAT THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY (ATTACHED TO THE FORWARD FIREWALL) SHIFTS APPROX 1/4 INCH EVERY TIME THE CLUTCH PEDAL IS DEPRESSED. I FOUND THAT THE THREE SPOT WELDS SECURING THE CLUTCH PEDAL BRACKET TO THE FORWARD FIREWALL WERE BROKEN. FROM THE OUTSIDE OF THE FIREWALL, JUST UNDER THE WINDSHIELD WIPERS, I SAW THE SPOT WELDS PULLING AWAY FROM THE FIREWALL EVERY TIME THE CLUTCH PEDAL WAS DEPRESSED. THIS ALLOWS THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY TO MOVE, CAUSING THE CREAKING NOISE. IF THE BRACKET COMPLETELY SEPARATES FROM THE FIREWALL, THE CLUTCH MAY BECOME COMPLETELY INOPERATIVE - ESPECIALLY DANGEROUS WHILE DRIVING. *TR

Jan 31, 2013 34,438 mi

THE CLUTCH PEDAL ON MY 2010 SUBARU IMPREZA WRX MAKES A LOUD CREAKING NOISE EVERY TIME IT'S DEPRESSED. WHEN I INVESTIGATED THE NOISE, I NOTICED THAT THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY (ATTACHED TO THE FORWARD FIREWALL) SHIFTS APPROX 1/4 INCH EVERY TIME THE CLUTCH PEDAL IS DEPRESSED. I FOUND THAT THE THREE SPOT WELDS SECURING THE CLUTCH PEDAL BRACKET TO THE FORWARD FIREWALL WERE BROKEN. FROM THE OUTSIDE OF THE FIREWALL, JUST UNDER THE WINDSHIELD WIPERS, I SAW THE SPOT WELDS PULLING AWAY FROM THE FIREWALL EVERY TIME THE CLUTCH PEDAL WAS DEPRESSED. THIS ALLOWS THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY TO MOVE, CAUSING THE CREAKING NOISE. IF THE BRACKET COMPLETELY SEPARATES FROM THE FIREWALL, THE CLUTCH MAY BECOME COMPLETELY INOPERATIVE - ESPECIALLY DANGEROUS WHILE DRIVING. *TR