2018 SUBARU IMPREZA Exterior Lighting Problems

On 8/9/24 I was involved in a fender bender minor collision with a parked car which damaged my right-hand headlamp assembly on my 2018 Subaru Impreza. On 8/23/24 I brought my car to Subaru of Ann Arbor to have Safety Recall WRG-22 NHTSA ID 22V-624 performed on it. Both headlamp assemblies were under recall by Subaru. I was told by the service manager that the right hand and left hand headlamp assembly replacement procedure could not be performed free of charge, as promised by Subaru, because the front bumper was damaged (due to the accident), and Subaru could not remove and replace it in order to accomplish either headlamp replacement. On 9/9/24 I brought my car to Heritage Collision Center for a repair estimate on my damaged right hand front fender. (See Picture 1) I told Heritage Collision that the right hand headlamp assembly was under recall and Subaru was going to replace it free of charge. During the time of repair, I asked Heritage if I could take a picture of the damaged and recalled right hand headlamp assembly (See Picture 2). Upon reviewing my final bill of repair from Heritage Collision, I saw that Subaru had charged the MSRP of $319.95 to replace the recalled right hand headlamp assembly after promising to replace the recalled headlamp assembly for free. Subaru owes me $319.95 for my replacement of the recalled headlamp assembly. (See Picture 3)

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The headlights on my vehicle are incredibly dim. Subaru issued a recall about this in August 2022 and I have been constantly asking my local dealerships and Subaru of America to get this address. They have repeatedly told me I will be receiving a letter in the mail when they have the parts to fix the issues. It has almost been 2 years and Subaru still doesn't have the parts... I'm not sure what to do at this point other than submit a complaint as they seem like they have no interest in addressing this recall.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My wife's 2018 Impreza premium has had an open recall on it since August 0f 2022. It has been almost 2 years now. The recall, 22V624000 is a serious safety concern since it's about the car's headlights not functioning properly. Even with no obvious symptoms, I'm terrified for my wife to drive in the dark. Just last year I saw headlight assemblies for her model available for sale on Subaru's OEM website....so I'm not understanding why there's no remedy still.

A RECALL WAS ISSUED ON THE LEFT AND RIGHT HEADLIGHT REFLECTORS ON AUGUST 12, 2022. NHTSA RECALL# 22V624000, MANUFACTURER RECALL # WRG622. TO DATE THE MANUFACTURER HAS OFFERED NO RESOLUTION TO THIS RECALL. AS IT HAS BEEN NEARLY TWO YEARS SINCE THE RECALL WAS ISSUED I FEEL THE MANUFACTURER HAS BEEN NEGLIGENT IN ADDRESSING THIS ISSUE. I BELIEVE THAT IT IS TIME THAT THE NHTSA CONTACT THE MANUFACTURER AND INSIST THAT THIS PROBLEM BE REMEDIED. THE HEADLIGHTS ARE A VITAL SAFETY COMPONENT AND DEFECTS SHOULD BE REMEDIED.

The headlight reflectors on both the left and right front sides of the car aren't effectively reflecting light, which compromises visibility for other road users and jeopardizes nighttime driving. Moreover, both front halogen low beam reflectors fail to adequately light up the road for the driver, significantly reducing visibility. It's a genuine safety concern, and this recall was issued on August 12, 2022. Are Subaru cars safe when they don't address recalls?

2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies. It has been almost 2 years with no solution to this problem. it is stated that the dealership will replace the recalled headlights, but they are doing nothing. No timeline on a solution is given and risk only increases as the car gets older. i just want what i paid for a safe vehicle that works.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: [XXX] (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer was located in Canada and had stated they would be able to complete the remedy once there was a remedy available. The manufacturer was made aware of the issue and it was confirmed that the remedy could be completed at the dealer however the remedy was not available to provide. The contact had not experienced a failure. VIN tool confirms parts not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Headlights Recall from 8/2022 still has no remedy available. NHTSA Recall Number22V624000

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Curry Subaru Service (3040 E Main St, Cortlandt, NY 10567) and was informed that the parts were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

A recall was issued for this vehicle about 17 months ago and a remedy is still unavailable. We find this to be unacceptable especially considering it is a safety hazard.

NOTIFYED 10/2022 OF SAFTY RECALL WRG-22 / NHTSA ID 22V-624 DEALER GRAND PRIX SUBARU 500 SOUTH BROADWAY HICKSVILLE New York 11801 CLAIMS NO INFO ON THIS RECALL. HAS NOT CALLED ME BACK.

Subaru Safety Recall WRG-22 is more than a year and a half old. I have checked status regularly. In October 2023, I attempted to contact Subaru and listened to music for 10 minutes. I also contact NHTSA and spoke with a young lady who was quite rude. This recall is not being handled in a timely manner by Subaru or NHTSA. This tool is the only one I could find to report the delay. "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA."

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Received recall notice 10/22 and still have not received a phone call to have it repaired. I have called the dealer and they said they are starting with the older cars first and I will receive a letter when I can bring it in. Per the recall notice it states "increasing the risk of a crash". I find this to be very concerning because my son drives this car.

When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I can't see far enough at night with the low beams on. I drive to work on coastal roads and have had several near misses. I have been to Tacoma Subaru twice to get this fixed. The first time one if the parts was broken then when I went again this morning I was told that the Subaru Corporation would not approve the work. It has been almost 16 months since the recall was issued and I think that's more than enough time to fix my car.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the repair was not yet available. There was no further information provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number:  22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. .

This recall 22V624000 was issued in August of 2022 and it is now September of 2023, over a year since it was recalled and Subaru still does not have a remedy according to NHTSA website and my local Subaru dealer. Does it really take more than 13 months to redesign a few parts in a headlamp assembly and get it manufactured? Covid is no longer an excuse. When will someone put Subaru on notice to get this done? Does Subaru have some sort of deadline as to when they are required to get this done? Please help us!

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There is an open recall on my car for the headlights which currently has no fix and none of the dealerships I've spoken to have the parts to fix it. At one dealership they even attempted to sell me new headlights, claiming that the dimness of my headlights has to do with the fact that they're not LED bulbs and not the recall. The car is unsafe to drive at night due to the fact that they are very dim, and when the weather is bad the car can't be driven at all due to the fact that you can't see anything let alone that other drivers can't see this car. No dealership will provide any information other than they don't have the parts.

It has been over a year since the recall was issued for my vehicle. Subaru has yet to make the remedy available in my area. It’s been over a year now and Subaru dealerships near me say that they still have no idea of when the remedy will become available. I replaced my driver side headlight assembly shortly before the recall was issued. Subaru informed me that I could receive a refund for the part that I paid for (headlight assembly) due to the recall.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Last August, a recall on Subaru Impreza headlamps was issued. To date, these have not been remedied and Subaru has no information about repair dates.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I'm really concerned by the recall notice from Subaru that my chances of a crash are increased due to inadequate headlamps. I've had a handful of instances where other vehicles have not seen me and just stopped before pulling out in front of me. I was notified of this defect last October. It's now July. When will Subaru have a remedy to keep me safe?

Got a recall notice about my headlamps almost a year ago, everytime I go on nhtsa.gov it always says "Remedy not yet available". It also says "Recall data refreshed on Aug 17,2022"--have there been any updates to this data since then? Seems like this recall was put out there and then forgotten about.

The contact owns a 2018 Subaru Impreza. The contact stated that while driving at various speeds, the headlights were extremely dim, making it difficult to see the roadway properly while driving night. The contact then received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 17,000. VIN tool confirms parts not available.

Mileage: 17,000

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated while driving at night, the headlights failed to provide adequate illumination. The failure mileage was 25,000. VIN tool confirms parts not available.

Mileage: 25,000

It’s been nearly a year since Subaru issued the safety recall on the Impreza yet they still claim they have no remedy despite the recall notice and the NHTSA website stating that the right and left headlamp housing will be replaced as the remedy. At this point it’s not being handled in a timely fashion and Subaru is dragging their feet and not concerned about the safety of their customers as they initially fought the recall through appeals and lost, thus forcing them to implement the recall. They are rolling Impreza’s off the assembly line so it’s not like there’s a part shortage, they should be halting production to get the headlamp housing units out to the dealers and not allowed to continue to produce new vehicles if they can’t handle them both concurrently.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the headlights were very dim, which made driving at night very dangerous. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY WITH ENOUGH LIGHT. This recall was entered on Aug 12, 2022 when do they have to fix it? What is a "timely manner?" How long are they allowed to wait. I called Subaru and they indicate they have no definitive time that they have to fix it? Why do they have unlimited time to fix a safety issue? It's been 10 months and you would think they would have the parts by now or are they stalling so that they will have a reduced number of cars to fix? I think the government should step up their enforcement on this issue and get Subaru to provide a timeline for the fix and not just "when we get to it" response.

Received notice in August 2022 that there is a safety concern with this car's headlamp. There is still no remedy available. I am concerned for my safety while driving because they headlights are very dim and it's hard to see at night putting my safety and the safety of others at risk. 9 months to develop a new headlamp seems extreme for a car manufacturer.

There is a known recall for this vehicle. Our vehicle in particular is affected as nighttime visibility with the headlights on is terrible. Despite the recall, 9 months have passed and subaru is still without a remedy. Every day is dangerous as I commute prior to sunrise. Please address.

Subaru has failed to repair the halogen headlight safety recall in a timely manner. This recall was first announced on August 16th, 2022. It has been 9 months and the remedy for the safety recall has not yet been made available.

Subaru appears to be in no great hurry to remidy this recall. I have called them twice. This is safety related.

This recall notice (22V624000) was issued in AUgust 12th, 2022 almost nine months ago. There has been no communication nor no remedy. When will this recall be fixed? Does the manfacturer and/or Subaru by law not have a timeline/deadline of when they are to have the remedy? August 12th, 2022 Manfacturer Recall Number WRG22 NHTSA Recall Number 22V624000 Recall Status: Recall Incomplete, remedy not yet available

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This issue is from Aug 2022 - my front lights are low that makes it hard to see when the weather is upon us like rain/snow/fog. Other cars barely can see my lights are on. I have a DMV check in 2 months and thought this may not let it pass.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Have had low visibility at night since purchase in 2018. Thought it was just the bulbs until receiving a recall notice that it is a manufactured issue and there is still no remedy. VERY low night visibility is a serious safety risk to myself and other drivers when having to operate after dark. It has been over 5 months and Subaru has still failed to make a remedy available to resolve problem.

headlights on #22V624000 Recall WRG22. My headlights never illuminated the road properly since new. Mentioned it several times to dealership on service visits and they stated they are all the same. It seems there was an issue. I called Subaru and they advised there is no time line to fix a safety recall? It has been 5 months since the recall was issued and they still cannot tell when it can be fixed?

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My car was involved in an accident and one headlight was smashed. I found out from my body shop that was my car was recalled and they have no way to fix my headlight. I called Subaru and they told me that the body shop could just put another head light in. But when I talked to the body shop, they cannot just put a headlight in because of the recall. No one is able to help me and now I am out of a car for months instead of only one month.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This recall was issued Aug 12 2022 and 3 months later still no parts available to fix the lighting issue? I reported this headlight issue at the first scheduled service that I thought the headlights were dim and did not shine far enough. Dealer service sept said they are all like that. Yes they are …. When will they have the parts?

SINCE JANUARY 2021, THE SCREEN WITH THE REAR CAMERA GO TO BLACK, MANY TIMES AND YOU ONLY CAN SEE THE RED AND YELLOW LINES, SO AND OTHER WORDS WHEN ACTIVATE REVERSE THE SCREEN IS BLACK YOU CAN SEE NOTHING. PLEASE HELP.