12
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 12 of 12
Aug 2, 2023 Crash

it is a case of sudden acceleration when parking the car in battery , goin forward very slowly, the subaru impreza accelerate , jump the curve and crash agaings a tree 5 ft away from the curve, the results extensive damage in the left front , airbags did not deploy

Aug 2, 2023 Crash

it is a case of sudden acceleration when parking the car in battery , goin forward very slowly, the subaru impreza accelerate , jump the curve and crash agaings a tree 5 ft away from the curve, the results extensive damage in the left front , airbags did not deploy

Sep 13, 2022

Bought this car 1 year ago at East Hills Subaru. Among other problems such as water leaking inside vehicle due to clogged drains, most recent issue is the steering column not locking firmly. This is causing the steering wheel to shift up or down while driving, even though locking mechanism under steering wheel column is engaged. The car has under 40k miles. The safety of the driver is at risk here as the shifting movement of the steering wheel affect proper steering. Dealer is unable to give me a reasonable appointment to address this and only has drop off service, no loaner cars available. I am not happy with the Subaru service department and the inability of this service department to address serious issues in a timely matter.

Sep 13, 2022

Bought this car 1 year ago at East Hills Subaru. Among other problems such as water leaking inside vehicle due to clogged drains, most recent issue is the steering column not locking firmly. This is causing the steering wheel to shift up or down while driving, even though locking mechanism under steering wheel column is engaged. The car has under 40k miles. The safety of the driver is at risk here as the shifting movement of the steering wheel affect proper steering. Dealer is unable to give me a reasonable appointment to address this and only has drop off service, no loaner cars available. I am not happy with the Subaru service department and the inability of this service department to address serious issues in a timely matter.

Mar 23, 2021 25,000 mi

WINDSHIELD CRACKED IN MIDDLE FOR NO REASON. CRACK IS 1.5 FEET LONG. VEHICLE WAS STATIONARY WHEN IT OCCURRED.

Mar 23, 2021 25,000 mi

WINDSHIELD CRACKED IN MIDDLE FOR NO REASON. CRACK IS 1.5 FEET LONG. VEHICLE WAS STATIONARY WHEN IT OCCURRED.

Apr 1, 2019 4,770 mi

2018 SPORT MODEL NOTICED FRONT WINDSHIELD COWL PANEL WARPED AT 4770 MILES AND AGAIN AT 6880 MILES AFTER WARRANTY PLACEMENT. COWL PANEL POPS UP AT THE CENTER OF THE PANEL LEAVING A 1/8" GAP BETWEEN THE RUBBER SEAL AND THE BASE OF THE WINDSHIELD. UPON PRESSING IT DOWN, THE GAP WILL RETURN IN A FEW DAYS LEAVING A LARGER 1/4" GAP. OVER TIME THE PANEL PULLS ITSELF COMPLETELY OFF THE WINDSHIELD EXPOSING THE PLASTIC CLIPS THAT HOLDS THE COWL BEHIND THE WINDSHIELD. THIS GAP EXPOSES THE 2 WIRE WINDSHIELD HEATING ELEMENT TO DUST AND RAIN ALONG WITH TRAPPING VARIOUS DUST AND DEBRIS.

Apr 1, 2019 4,770 mi

2018 SPORT MODEL NOTICED FRONT WINDSHIELD COWL PANEL WARPED AT 4770 MILES AND AGAIN AT 6880 MILES AFTER WARRANTY PLACEMENT. COWL PANEL POPS UP AT THE CENTER OF THE PANEL LEAVING A 1/8" GAP BETWEEN THE RUBBER SEAL AND THE BASE OF THE WINDSHIELD. UPON PRESSING IT DOWN, THE GAP WILL RETURN IN A FEW DAYS LEAVING A LARGER 1/4" GAP. OVER TIME THE PANEL PULLS ITSELF COMPLETELY OFF THE WINDSHIELD EXPOSING THE PLASTIC CLIPS THAT HOLDS THE COWL BEHIND THE WINDSHIELD. THIS GAP EXPOSES THE 2 WIRE WINDSHIELD HEATING ELEMENT TO DUST AND RAIN ALONG WITH TRAPPING VARIOUS DUST AND DEBRIS.

Feb 28, 2019 1,500 mi

THE WIPER COWL COVER SEPARATES FROM THE WINDSHIELD RESULTING IN A GAP BETWEEN THE COWL COVER AND THE WINDSHIELD. THIS GAP ALLOWS AN ABNORMAL AMOUNT OF WATER TO FLOW INSIDE, ESPECIALLY DURING HEAVY RAINFALL, SNOW, OR CARWASH. IN ADDITION, DEBRIS SUCH AS LEAVES, PINE NEEDLES, ETC ENTER THROUGH THE GAP, RESULTING IN CLOGGED DRAIN TUBES OVER TIME. IN THE PHOTO BELOW THE GAP IS AROUND 0.25 IN AFTER ATTEMPTING TO PUSH IT BACK IN, AFTER DRIVING, THE GAP GROWS TO AN 1 IN AT THE CENTER.

Feb 28, 2019 1,500 mi

THE WIPER COWL COVER SEPARATES FROM THE WINDSHIELD RESULTING IN A GAP BETWEEN THE COWL COVER AND THE WINDSHIELD. THIS GAP ALLOWS AN ABNORMAL AMOUNT OF WATER TO FLOW INSIDE, ESPECIALLY DURING HEAVY RAINFALL, SNOW, OR CARWASH. IN ADDITION, DEBRIS SUCH AS LEAVES, PINE NEEDLES, ETC ENTER THROUGH THE GAP, RESULTING IN CLOGGED DRAIN TUBES OVER TIME. IN THE PHOTO BELOW THE GAP IS AROUND 0.25 IN AFTER ATTEMPTING TO PUSH IT BACK IN, AFTER DRIVING, THE GAP GROWS TO AN 1 IN AT THE CENTER.

Dec 23, 2018 9,000 mi

ABOUT TWO WEEKS AGO WHEN THE FIRST FROST HIT I NOTICED THERE WAS A WINDSHIELD CRACK BUT IT LOOKED UNRELATED TO AN IMPACT CRACK AS IT CAME FROM THE SIDE OF THE WINDSHIELD AND EXTENDED TOWARDS THE CENTER. AFTER GETTING THE WINDSHIELD REPLACED ONE WEEK LATER WHILE SITTING IN MY CAR AND IT IS WARMING UP ANOTHER CRACK APPEARS IN MY WINDSHIELD. IT SEEMS AS THOUGH THE WINDSHIELDS AND CRACK BUT IT LOOKED UNRELATED TO AN IMPACT CRACK AS IT CAME FROM THE SIDE OF THE WINDSHIELD AND EXTENDED TOWARDS THE CENTER. AFTER GETTING THE WINDSHIELD REPLACED ONE WEEK LATER WHILE SITTING IN MY CAR AND IT IS WARMING UP ANOTHER CRACK APPEARS IN MY WINDSHIELD. IT SEEMS AS THOUGH THE WINDSHIELDS IN SUBARU'S ARE SUSCEPTIBLE TO DAMAGE WHEN THERE'S IS TEMPERATURE CHANGES. THE VEHICLE WAS STATIONARY BOTH TIMES WHEN IT GOT CRACKED IN MY DRIVEWAY.

Dec 23, 2018 9,000 mi

ABOUT TWO WEEKS AGO WHEN THE FIRST FROST HIT I NOTICED THERE WAS A WINDSHIELD CRACK BUT IT LOOKED UNRELATED TO AN IMPACT CRACK AS IT CAME FROM THE SIDE OF THE WINDSHIELD AND EXTENDED TOWARDS THE CENTER. AFTER GETTING THE WINDSHIELD REPLACED ONE WEEK LATER WHILE SITTING IN MY CAR AND IT IS WARMING UP ANOTHER CRACK APPEARS IN MY WINDSHIELD. IT SEEMS AS THOUGH THE WINDSHIELDS AND CRACK BUT IT LOOKED UNRELATED TO AN IMPACT CRACK AS IT CAME FROM THE SIDE OF THE WINDSHIELD AND EXTENDED TOWARDS THE CENTER. AFTER GETTING THE WINDSHIELD REPLACED ONE WEEK LATER WHILE SITTING IN MY CAR AND IT IS WARMING UP ANOTHER CRACK APPEARS IN MY WINDSHIELD. IT SEEMS AS THOUGH THE WINDSHIELDS IN SUBARU'S ARE SUSCEPTIBLE TO DAMAGE WHEN THERE'S IS TEMPERATURE CHANGES. THE VEHICLE WAS STATIONARY BOTH TIMES WHEN IT GOT CRACKED IN MY DRIVEWAY.