16
Complaints
0
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 16 of 16
Aug 22, 2019 182,159 mi

TL* THE CONTACT OWNS A 2000 SUBARU LEGACY. WHILE THE VEHICLE WAS UNDERGOING A STATE INSPECTION, THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION SHOWED SEVERE RUST. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED TWICE PER NHTSA CAMPAIGN NUMBER: 03V153000 (SUSPENSION) BY PATRIOT SUBARU OF SACO (LOCATED AT 769 PORTLAND RD, SACO, ME 04072, (207) 284-7900). THE CONTACT WAS INFORMED THAT THERE WERE TWO SUB SECTIONS UNDERNEATH THE VEHICLE THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,159. *BF CONSUMER STATES THAT THE RECALLS THAT WERE PERFORMED WERE NOT DONE PROPERLY WHICH CAUSED THE FAILURE. THERE WAS NOT ENOUGH UNDERCOATING ON THE BOTTOM OF THE VEHICLE. *DL

Aug 22, 2019 182,159 mi

TL* THE CONTACT OWNS A 2000 SUBARU LEGACY. WHILE THE VEHICLE WAS UNDERGOING A STATE INSPECTION, THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION SHOWED SEVERE RUST. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED TWICE PER NHTSA CAMPAIGN NUMBER: 03V153000 (SUSPENSION) BY PATRIOT SUBARU OF SACO (LOCATED AT 769 PORTLAND RD, SACO, ME 04072, (207) 284-7900). THE CONTACT WAS INFORMED THAT THERE WERE TWO SUB SECTIONS UNDERNEATH THE VEHICLE THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,159. *BF CONSUMER STATES THAT THE RECALLS THAT WERE PERFORMED WERE NOT DONE PROPERLY WHICH CAUSED THE FAILURE. THERE WAS NOT ENOUGH UNDERCOATING ON THE BOTTOM OF THE VEHICLE. *DL

Dec 10, 2013 Fire 225,000 mi

DRIVING TO WORK CAR RUNNING FOR APPROXIMATELY 20 MIN. THE WINDOW CONTROL SWITCH INSIDE THE DRIVER SIDE DOOR SMOKED AND QUICKLY CAUGHT FIRE. I IMMEDIATELY SLOWED DOWN AND PULLED OVER TO THE RIGHT SHOULDER AND TURNED OFF THE CARD. I OPENED THE DOOR AND STEPPED OUT. WITHIN A FEW SECONDS THE PANEL ON THE CAR DOOR ALSO CAUGHT FIRE AND STARTING MELTING. I HAD BEACH TOWEL IN THE BACK OF THE CAR, AND TRIED TO SMOTHER THE FIRE WITH THE TOWEL, BUT QUICKLY DECIDED THE FIRE WAS TOO LARGE, GROWING TOO QUICKLY AND WAS ACTUALLY INSIDE THE DOOR. I GAVE UP ON THE TOWEL, AND IN LAST DITCH EFFORT TO THE SAVE THE CAR I GRABBED, AND TORE OFF THE PLASTIC DOOR PANEL AND THREW IT TO GROUND. SOME OF THE MELTED PLASTIC FROM THE DOOR PANEL DID GET ON MY HANDS, AND I RECEIVED SEVERAL BURNS TO MY FINGERS THAT REQUIRED MEDICAL ATTENTION. I WAS THEN ABLE TO EXTINGUISH THE REMAINING FIRE. THE CAR IS CURRENTLY AT A BODY SHOP FOR REPAIR. THE DAMAGE TO THE CAR APPEARS TO BE LIMITED TO THE DRIVER'S SIDE DOOR. *TR

Dec 10, 2013 Fire 225,000 mi

DRIVING TO WORK CAR RUNNING FOR APPROXIMATELY 20 MIN. THE WINDOW CONTROL SWITCH INSIDE THE DRIVER SIDE DOOR SMOKED AND QUICKLY CAUGHT FIRE. I IMMEDIATELY SLOWED DOWN AND PULLED OVER TO THE RIGHT SHOULDER AND TURNED OFF THE CARD. I OPENED THE DOOR AND STEPPED OUT. WITHIN A FEW SECONDS THE PANEL ON THE CAR DOOR ALSO CAUGHT FIRE AND STARTING MELTING. I HAD BEACH TOWEL IN THE BACK OF THE CAR, AND TRIED TO SMOTHER THE FIRE WITH THE TOWEL, BUT QUICKLY DECIDED THE FIRE WAS TOO LARGE, GROWING TOO QUICKLY AND WAS ACTUALLY INSIDE THE DOOR. I GAVE UP ON THE TOWEL, AND IN LAST DITCH EFFORT TO THE SAVE THE CAR I GRABBED, AND TORE OFF THE PLASTIC DOOR PANEL AND THREW IT TO GROUND. SOME OF THE MELTED PLASTIC FROM THE DOOR PANEL DID GET ON MY HANDS, AND I RECEIVED SEVERAL BURNS TO MY FINGERS THAT REQUIRED MEDICAL ATTENTION. I WAS THEN ABLE TO EXTINGUISH THE REMAINING FIRE. THE CAR IS CURRENTLY AT A BODY SHOP FOR REPAIR. THE DAMAGE TO THE CAR APPEARS TO BE LIMITED TO THE DRIVER'S SIDE DOOR. *TR

Feb 1, 2013 144,889 mi

REAR SUBFRAME RUSTED AND BROKEN A PART - DEALER DEEMED CAR UNSAFE TO DRIVE. *TR

Feb 1, 2013 144,889 mi

REAR SUBFRAME RUSTED AND BROKEN A PART - DEALER DEEMED CAR UNSAFE TO DRIVE. *TR

Jan 13, 2004 39,000 mi

A LEAK IN THE REAR HATCH CAUSED THE INTERIOR BULBS TO BURN OUT. ALSO, REAR TAIL LAMP ASSEMBLY NEEDED REPAIR. *AK

Jan 13, 2004 39,000 mi

A LEAK IN THE REAR HATCH CAUSED THE INTERIOR BULBS TO BURN OUT. ALSO, REAR TAIL LAMP ASSEMBLY NEEDED REPAIR. *AK

Jul 29, 2003

CONSUMER STATES REAR LIFTGATE CLOSED DOWN WITHOUT WARNING. DEALER NOTIFIED.*AK

Jul 29, 2003

CONSUMER STATES REAR LIFTGATE CLOSED DOWN WITHOUT WARNING. DEALER NOTIFIED.*AK

Dec 19, 2000

FRONT DRIVER DOOR RATTLES. *SLC

Dec 19, 2000

FRONT DRIVER DOOR RATTLES. *SLC

Apr 26, 2000

RIGHT SIDE DOOR STRIKERS MISADJUSTED CAUSING THE DOOR NOT TO CLOSE EASILY. NLM

Apr 26, 2000

RIGHT SIDE DOOR STRIKERS MISADJUSTED CAUSING THE DOOR NOT TO CLOSE EASILY. NLM

Mar 6, 2000

IN HEAVY RAINS, WATER COMES INTO THE VEHICLE RESEALED THE REAR WINDOW, HOWEVER STILL CONTINUES. *ET

Mar 6, 2000

IN HEAVY RAINS, WATER COMES INTO THE VEHICLE RESEALED THE REAR WINDOW, HOWEVER STILL CONTINUES. *ET