2011 SUBARU OUTBACK Exterior Lighting Problems

LOW HEADLAMP BULB HOUSING MELTED SO BAD IT MUST BE REPLACED AT ESTIMATED DEALER COST OF $650. THERE IS AN EXTENDED WARRANTEE FOR REPLACING THE BULBS THAT HAVE BEEN BURNING OUT EVERY 6-9 MONTHS. I BELIEVE THEY HAVE BEEN BURNING UP DUE TO A MANUFACTURING DEFECT IN THE HOUSING THAT IS NOT BEING ADDRESSED. THERE SHOULD BE A RECALL ON THE LOW-BEAM HOUSING UNIT AS IT POSES A FIRE RISK. THE EXTENDED BULB REPLACEMENT WARRANTEE IS A BAND-AID THAT DID NOT ADDRESS THE UNDERLYING ISSUE.

Mileage: 157,400

HAVE HAD THE LOW BEAM HEADLIGHTS BLOWN MULTIPLE TIMES ON MY SUBARU OUTBACK, 2011, AT LEAST 3-4 TIMES EACH ONES, LEFT AND RIGHT. DON'T REMEMBER IF I RECEIVED A NOTIFICATION FROM SUBARU OR SAW IT ONLINE ABOUT THE SAME COMPLAINT FROM MANY OWNERS AND SUBARU HAVING A FIX FOR IT. TOOK IT TO THE DEALERSHIP IN 2017 AND THEY REPLACED THE BLOWN BULB AND TOLD ME THAT IT WAS A IMPROPER CONTACT THAT CAUSED THE ISSUE. UNFORTUNATELY, THE PROBLEM CONTINUES. I HAVE REPLACED THE HEADLIGHTS AT LEAST 2 TIMES SINCE AND HAVE ONE BLOWN AGAIN. SUSPECT THAT THIS IS A DESIGN ISSUE AND NEEDS A THROUGH FIX. IT CAN CAUSE A DANGEROUS SITUATION IF BOTH HEADLIGHTS BLOW AT THE SAME TIME.

Mileage: 120,000

LOW BEAM HEAD LIGHT BURNS OUT WHILE DRIVING ON THE THE INTERSTATE HIGHWAY. REPLACING THE BULB IS NOT THAT EASY. THIS IS WELL KNOWN PROBLEM AND SUBARU HAS BEEN AWARE OF THE PROBLEM FOR LAST EIGHT PLUS YEARS. INSTEAD OF REPLACING THE DEFECTIVE LIGHTING SYSTEM SUBARU HAS EXTENDED THE WARRANTY FOR 10 YEARS AND IT REIMBURSES THE COST OF THE NEW BULBS. THIS IS A SAFETY ISSUE AND ALL THESE DEFECTIVE LIGHTING EQUIPMENT SHOULD BE REPLACED. LOW BEAM LIGHTS BURNED OUT SEVERAL TIMES SINCE VEHICLE WAS PURCHASED.

Mileage: 219,000

HEADLIGHTS BURN OUT REPEATEDLY, WITHOUT WARNING OR INCIDENT, SOMETIMES BOTH WITHIN A WEEK. CAR IS DRIVEN LESS THAN 10K MILES PER YEAR, YET ONE OR BOTH HEADLIGHTS HAVE HAD TO BE REPLACED ANNUALLY ON AVERAGE. BULBS ARE VERY DIFFICULT FOR CONSUMER TO REPLACE AND MUST BE DONE BY GARAGE OR DEALERSHIP. ON ONE OCCASION BOTH HEADLIGHTS WERE OUT BEFORE VEHICLE COULD BE TAKEN TO GET BULBS REPLACED.

Mileage: 94,000

HEADLIGHTS BURN OUT TOO QUICKLY. I AM REPLACING MY HEADLIGHTS APPROXIMATELY EVERY 12,000 MILES.

MAIN HEADLAMPS BURN OUT EVERY 9 TO 10 MONTHS CAUSING A DANGEROUS DRIVING SITUATION. REPLACEMENT OF THESE BULBS IS UNNECESSARILY CUMBERSOME FOR THE OWNER AND SUBARU DEALERS CHARGE $150 TO REPLACE A $15 DOLLAR BULB. IF NOT INSTALLED CORRECTLY YOU RISK A FIRE HAZARD. THIS SEEMS TO BE OUTSIDE OF REASON, AND A POOR DESIGN THAT RISKS LIVES. I HAVE FOUND MYSELF AWAY FROM HOME WITH NO WORKING HEADLIGHTS SEVERAL TIMES NOW.

HEADLIGHTS GO OUT WITH ABNORMAL FREQUENCY. DRIVER'S SIDE BULB HAS NEEDED CHANGING ON AVERAGE EVERY 3-4 MONTHS, EVEN THOUGH THE VEHICLE IS RARELY DRIVEN AT NIGHT. PASSENGER SIDE HAS BEEN REPLACED TWICE IN THE LAST YEAR ALONE.

Mileage: 85,000

TRACTION CONTROL, BRAKE, AND CHECK ENGINE WARNING LIGHTS TOGETHER PERIODICALLY TURN ON, AND OCCASIONALLY THE SPEED CONTROL LIGHT FLASHES. HAPPENS WHEN CAR IS STATIONARY AND WHILE DRIVING. NO CAR PERFORMANCE HAS BEEN AFFECTED, YET. UNKNOWN IF THESE "SYMPTOMS" POSE OR COULD RESULT IN A SAFETY ISSUE.

Mileage: 136,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE HEADLIGHTS AND BRAKE LIGHTS FAILED TO OPERATE. THE CONTACT HAD TO REPAIR THE HEADLIGHTS THREE TIMES AND THE BRAKE LIGHTS FOUR TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LIGHTS WERE FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THAT THE CONTACT CALL NHTSA. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

HEADLIGHT AND OTHER EXTERIOR LIGHT BULBS DIE PREMATURELY. I RECEIVED A LETTER FROM SUBARU ABOUT A WARRANTY EXTENSION AND THAT THEY WOULD COVER THE COSTS. SO FAR I'VE HAD 3 HEADLIGHTS GO OUT IN THE LAST TWO YEARS (AFTER 85K MILES) AND ALSO WAS TOLD BY A SUBARU DEALER YESTERDAY THAT 5 OTHER EXTERIOR LIGHTS WERE OUT. THE GENERAL CONSENSUS IS THAT IT'S A POWER SURGE IN THE LIGHTING/ELECTRICAL SYSTEM THAT SUBARU ISN'T ADDRESSING. THE REPLACEMENT OF HEADLIGHT BULBS IS EXTREMELY DIFFICULT AND RECOMMENDED THAT A SHOP OR DEALER DO THE WORK, MAKING IT VERY INCONVENIENT TO REPLACE LIGHTS. IT IS DANGEROUS TO HAVE THE HEADLIGHTS GO OUT SO OFTEN WHEN DRIVING AT NIGHT AND VISIBILITY IS REDUCED. THERE HAS BEEN NO RECALL OR TECHNICAL SERVICE BULLETIN ISSUED BY SUBARU, THAT I KNOW OF, AND A LAWSUIT PENDING. HTTPS://LEGALNEWSLINE.COM/STORIES/510725171-COMPLAINTS-ABOUT-SUBARU-OUTBACK-S-LIGHTS-PRECEDED-CLASS-ACTION

Mileage: 95,000

CVT FAILURE. WHILE DRIVING..CAR SHUDDERED, DASH LIGHTS CAME ON AND STALLED OUT. MILEAGE: 115.000...JUST OVER EXTENDED WARRANTY. COST OF REPAIRS 9,597.70 PLUS TAX. CONTACTED SUBARU....THEY WILL NOT HELP.

Mileage: 115,000

TAMARA RECALL I HAVE HAD MY 2011 OUTBACK FOR 4 MONTHS NOW AND HAVE GONE THROUGH 3 SETS OF LOW BEAM HEADLIGHTS. NOT SURE WHY THEY KEEP DYING PREMATURELY. I HAVE GOTTEN MORE EXPENSIVE BULBS EVERY TIME AND NOW THE $60 BULBS ARE DOING THE SAME THING. I FEEL THERE IS AN ELECTRICAL ISSUE AND I HAVE SEEN MULTIPLE FORUMS DESCRIBING THE SAME ISSUE FROM OTHER PEOPLE WITH THE SAME YEAR, MAKE, AND MODEL.

Mileage: 99,351

FREQUENT HEADLIGHT BURNOUT (HAVE HAD TO REPLACE HEADLIGHT BULBS 4 TIMES IN THE LAST YEAR) REVIEW OF DATA ONLINE INDICATES THAT SUBARU RECOGNIZED THIS AS A PROBLEM AND WAS OFFERING REIMBURSEMENT FOR THESE COSTS TO CONSUMERS. DEADLINE WAS 2016. CLASS ACTION SUITS HAVE ALSO BEEN FILED. PLEASE HELP! THIS IS RIDICULOUS TO CONTINUALLY NEED TO REPLACE BULBS SO FREQUENTLY AND EXPENSIVE SINCE THEY ARE NOT EASY TO DO ON MY OWN

BOUGHT A 2011 SUBARU OUTBACK ON FEBRUARY 7, 2018 FROM DEALERSHIP, 90K MILES. I'VE OWED THIS CAR FOR 5 WEEKS AND ONE DAY AND I FINALLY HAD TIME TO GO TO THE DEALERSHIP TO HAVE THE DRIVER'S SIDE LOW BEAM BULB (WHICH BLEW OUT ABOUT 3 WEEKS AFTER PURCHASE BUT IS UNDER WARRANTY) AND ALSO BOTH BROW LIGHTS (DAYTIME RUNNING LIGHTS). ONE WAS DIM, THE OTHER WAS OUT. I BROUGHT THE BULBS AND GAVE THEM TO THE DEALERSHIP TO BE INSTALLED. WHEN FINISHED REPLACING, DEALERSHIP SAID I HAD A TAIL LIGHT OUT TOO. I TOLD THEM I WOULD REPLACE AND WENT ACROSS THE STREET TO PURCHASE A BULB. DROVE HOME AND WENT TO REPLACE TAIL LIGHT AND NOTICED I HAD TWO OUT, ONE ON EACH SIDE?! CONFUSED, I GRABBED A FRIEND TO VERIFY AND AFTER A BIT, I ENDED UP TAPPING THE LIGHT LENSE AND THE LIGHT CAME ON. BOTH OF THEM DID AFTER TAPPING EACH LENSE. CHECKED THE BULBS AND THEY WERE SECURE. ALSO, ABOUT 2 WEEKS AFTER PURCHASE, I HAD A PLATE LIGHT OUT. AGAIN, I BOUGHT BULBS AND WHEN I WENT TO REPLACE, IT WAS MIRACULOUSLY WAS WORKING.

Mileage: 93,000

THE SUBARU OUTBACK 2011 HAS A KNOWN ISSUE WITH HEADLIGHTS BURNING OUT FREQUENTLY. I REPLACE 7 HEADLIGHTS ON MY VEHICLE SINCE I PURCHASED THE VEHICLE USED IN SEPTEMBER 2017 COSTING ME $200. THE OUTBACK HAS AN EXTENDED WARRANTY FOR LIGHTBULB REPLACEMENT, BUT THAT ENDS IN 2021, AND CAUSES THE DRIVER THE INCONVENIENCE OF FREQUENTLY TAKING THE VEHICLE IN TO HAVE HEADLIGHTS REPLACED. A RECALL NEEDS TO BE CREATED TO FIX THIS ISSUE.

Mileage: 134,000

2011 OUTBACK AND HAVE REPLACED THE DRIVERS SIDE LOW BEAM HEADLIGHT 4 TIMES AS OF TODAY. SEEMS TO BE FAILING WAY TOO OFTEN. VEHICLE HAS 41,000 MILES AND ALWAYS GARAGE KEPT, ORIGINAL OWNER.

Mileage: 41,000

I HAVE REPLACE ALL EXTERIOR LIGHTS MULTIPLE TIMES OVER THE 6 YEARS I HAVE OWN THIS CAR.

Mileage: 100,000

WHILE DRIVING HOME FROM WORK 11-09-2017 AT AROUND 6:30 PM BOTH MY HEADLIGHTS WENT OUT. I COULD NOT SEE THE ROAD AND I DROVE OFF THE SIDE OF THE ROAD AND SLAMMED MY BRAKES ON. I PUT THE CAR IN PARK AND GOT OUT AND LOOKED AT MY HEADLIGHTS. THEY WERE BOTH OUT. THE HIGH BEAMS DID WORK. I HAD TO KEEP HIGH BEAMS ON SO I COULD MAKE IT HOME.

Mileage: 114,000

THE HEADLIGHTS DO NOT COVER ENOUGH VISIBILITY WHILE MOVING FORWARD DOWN ROAD. THERE IS A NOTICEABLE LINE WHERE THE HEADLIGHTS SHINE. THEY BEAM VERY LOW TO THE ROAD SURFACE. WE BROUGHT TO DEALER BECAUSE OF CONCERN THE RESPONSE WAS THAT THAT IS THE WAY THEY ARE. NO RESOLVE. DIFFICULT TO SEE DRIVING IN DARK UNLESS HIGH BEAMS ARE ON. HIGH BEAMS ARE VERY NICE. THE LINE OF DARKNESS TO LIGHTED ROAD IS NOT PREVALENT. OTHER DRIVERS OFTEN SHINE BRIGHTS ON ME WHEN I HAVE MY LIGHTS ON REGULAR LOW BEAM.

Mileage: 75

WHEN PUT INTO GEAR, AND YOU TURN ON HEADLIGHTS LOW BEAM, THEY ARE NOT WORKING. CAR CAN BE STATIONARY OR MOVING. THE HIGH BEAMS WORK. FOG LIGHT WORK. LOW BEAMS ARE THE PROBLEM. WHILE DRIVING, IN MOTION THE SENSOR LIGHT WILL BLINK ON & OFF, THEN HEADLIGHTS GO OUT. HAVE REPLACED THE HEADLIGHTS MULTIPLE TIMES WITHIN PAST YEAR. WAS ALREADY IN FOR SERVICE, BUT NOW PROBLEM IS BACK

TWO LOW BEAM HIGHLIGHTS BURNED OUT AT SAME TIME AFTER STARTING CAR AT NIGHT AROUND 10:00 PM. AFTER THAT, THE BATTERY WAS GETTING WORSE AND DEAD AT THE SERVICE CENTER JUST BEFORE REPLACING THE HIGHLIGHT BULBS. THE MANAGER SAID THAT THE BATTERY'S SITUATION WAS NOT RELATED WITH THE PROBLEM OF THE HIGH LIGHT, AND THERE WAS NO CLUES.

Mileage: 74,000

MANUFACTURER RECALL NUMBER WQE41; NHTSA RECALL NUMBER 12V602000.PUDDLE LIGHTS FOR 2011 SUBARU OUTBACK. IN JANUARY 2013, I RECEIVED A RECALL NOTICE FROM SUBARU. . SINCE RECEIVING THE RECALL NOTICE, I HAVE MADE NUMEROUS, REALLY, NUMEROUS, ATTEMPTS TO HAVE THIS RECALL ADDRESSED BY MY LOCAL SUBARU DEALER. ALL ATTEMPTS TO HAVE THIS RECALL ADDRESSED HAVE BEEN UNSUCCESSFUL. I HAVE BEEN REPEATEDLY TOLD THAT THE PARTS ARE ON BACK ORDER. MY PUDDLE LIGHTS HAVE CEASED WORKING WHICH IS AN INDICATOR OF AN ELECTRICAL SHORT WITHIN THE ELECTRICAL SYSTEM WHICH MAY RESULT IN SMOKE OR FIRE ACCORDING TO THE NTSB. ON APRIL 8, 2017 MY LATEST ATTEMPT TO GET A DEFINITIVE ANSWER FROM MY LOCAL SUBARU CONCERNING REPAIR OF THE PUDDLE LIGHTS AND COMPLETION OF THE RECALL WAS AGAIN UNSUCCESSFUL.

Mileage: 24,000

I HAVE REPLACED HEADLIGHTS IN THIS VEHICLE FIVE TIMES AND THEY KEEP BURNING OUT. THE DRIVERS SIDE HEADLIGH IS OUT AGAIN AND NEEDS TO BE REPLACED.

LOW BEAM HEADLAMPS BURN OUT VERY QUICKLY - WITHIN 3-6 MONTHS, REPEATEDLY. ALSO, THE LOW BEAM HEADLIGHTS ONLY COME ON AFTER DARK. AS DAY-TIME RUNNING LIGHTS THEY FAIL TO COME ON. THIS OCCURS AT ALL TIMES REGARDLESS OF SPEED, TEMP, OR DRIVING CONDITIONS.

Mileage: 55,350

I HAVE REPLACED MY LOW BEAM HEADLIGHTS ON THIS CAR 3 TIMES SINCE I PURCHASED IT AND BOTH LOW BEAM HEADLIGHTS GO TWO WEEKS AGO. SO NOW IT WILL BE 5 TIMES. I HAVE HAD THE CAR TWO YEARS. WHY AM I REPLACING HEADLIGHTS SO FREQUENTLY. I HAD THIS PROBLEM WITH MY CAR PRIOR TO THIS ONE, HONDA CIVIC 2002. I ALWAY HAD AN EXTRA BULB IN THE GLOVE COMPARTMENT SO I WOULD NOT GET A TICKET IF STOPPED. I REPLACED IT OVER 8 TIMES FROM 2002 TO 2015. I AM WONDERING IF THE MANUFACTURER IS THE SAME. I SHOULD NOT HAVE TO REPLACE HEADLIGHTS SO OFTEN. PLUS, I CANNOT CHANGE MYSELF ON THIS CAR SO I HAVE TO PAY THE DEALER TO REPLACE. I CANNOT AFFORD THIS IN THIS ECONOMY.

I HAVE A PROBLEM WITH THE LOW BEAM HEADLIGHTS, SUBARU IS AWARE AND HAS WARRANTED FOR 10 YEARS TO REPLACE THEM. WELL THIS HAPPENS ABOUT EVERY 2 MONTHS AND DIDN'T START TILL I HAD THE CAR FOR 5 YEARS. THE WARRANTY STARTS FROM THE TIME YOU BOUGHT THE CAR WHICH IS 2011, SO I HAVE LOST 5 YEARS. I BOUGHT THIS CAR BRAND NEW OFF THE LOT. SO AFTER ABOUT THE 6TH TIME IN A 8- TO 1 YEAR PERIOD, I ASKED SUBARU, WHY ARE YOU PUTTING A BAND AID ON THIS PROBLEM AND NOT FIXING THE ISSUE. THE SERVICE MANAGER @ SOUTH BLVD SUBARU IN CHARLOTTE NC STATED THAT IT'S A LOT CHEAPER FOR THEM TO CHANGE THE LIGHTS THAN TO FIX THE PROBLEM, THAT IS NOT MY PROBLEM. I BUY CARS AND I DRIVE THEM TILL THE WHEELS FALL OFF, SO IT IS AN INCONVENIENCE FOR ME TO HAVE TO GO THERE ABOUT EVERY 2 MONTHS AND HAVE THIS HEADLIGHT REPLACED. AND MY 6 YEARS ARE ALREADY GONE FOR THE WARRANTY SINCE I DIDN'T START HAVING PROBLEMS TILL NOW. SO IN 2021 I HAVE TO START BUYING THE HEADLIGHTS, WHICH ARE NOT CHEAP OR IF I GO TO SELL THE CAR I HAVE TO TELL THE PERSON, BY THE WAY, THE HEADLIGHTS NEED TO BE REPLACED, THAT LOWERS THE VALUE OF MY CAR. IT IS NOT RIGHT THAT THEY KNOW THERE ARE ISSUES AND WILL NOT FIX IT. THIS SHOULD BE RECALL AND ALL THESE CARS NEED TO BE FIXED AND NOT HANDLED THIS WAY. I WILL NEVER BUY ANOTHER ONE FOR THIS REASON.

EXTERIOR LIGHTS BURNING OUT FAR TOO FREQUENTLY.

HEAD LIGHT LOW BEAMS CONTINUE TO BURNOUT, HAVE HAD FOR 3 YEARS. HAVE HAD TO REPLACE 3 LOW BEAM HEADLIGHTS IN PAST YEAR

Mileage: 86,000

MY HEADLIGHTS HAVE GONE OUT 6 TIMES! THE LAST TIME I SWITCHED TO AN LED SYSTEM AND NOW IT HAS BLOWN MY RF HEADLIGHT IN 6 MONTHS! LED IT SUPPOSED TO LAST LONGER! I DEFINITELY HAVE SOME KIND OF ELECTRICAL ISSUE!

THE LOW BEAM HEADLIGHTS BURN OUT EVER 8-10 MONTHS. NO MATTER WHAT TYPE OF BULB USED, THE LOW BEAM BULB OVERHEATS AND BURNS ITSELF OUT FASTER THAN ANY OTHER CAR.

Mileage: 85,000

THE HEADLIGHT BULBS ON MY 2011 SUBARU OUTBACK "BURNOUT" EVERY 4-5 MONTHS. I ADDRESSED THE ISSUE WITH THE ORIGINAL DEALER WHERE THE VEHICLE WAS PURCHASED, TO NO SATISFACTORY END. THEY BASICALLY SAID THERE WAS NOTHING THEY COULD DO OTHER THAN REPLACE THE BULBS. SINCE THE FIRST INSTANCE I HAVE PERSONALLY REPLACED THE BULBS A MINIMUM OF A DOZEN TIMES. THE LATEST BURNOUT OCCURRED THIS WEEKEND WHILE DRIVING IN A SNOWSTORM.THE ORIGINAL DEALER IS NO LONGER IN BUSINESS SO I TOOK IT TO A DIFFERENT DEALER. THEY EXPLAINED THAT THERE IS NOW A "WARRANTY EXTENSION" IN PLACE TO REPLACE THE BULBS FOR A TEN YEAR PERIOD FROM THE DATE OF PURCHASE. WHEN I QUESTIONED WHAT THEY WERE GOING TO DO TO CORRECT THE OBVIOUS ELECTRICAL PROBLEM, THE SERVICE WRITER STATED "THERE IS NOTHING THAT CAN BE DONE OTHER THAN REPLACING THE BULB". A SUBSEQUENT CALL TO SUBARU OF AMERICA PRODUCED NOTHING MORE THAN A "SIR, WE HAVE EXTENDED THE WARRANTY FOR UP TO TEN YEARS TO REPLACE THE BULBS" WHEN I REPEATEDLY QUESTIONED WHAT WAS BEING DONE TO FIX THE PROBLEM. I SEARCHED THE INTERNET AND DISCOVERED THIS IS A KNOWN ISSUE THAT SUBARU IS DOING ABSOLUTELY NOTHING TO RECTIFY. THEY ARE BAND AIDING THE PROBLEM WITH THE "EXTENDED WARRANTY". THIS IS A MAJOR SAFETY ISSUE WHEN HEADLIGHT BULBS JUST "BURNOUT", ALMOST ALWAYS AT THE WORST POSSIBLE TIME. IS IT GOING TO TAKE MY VEHICLE BURNING TO THE GROUND DUE TO AN ELECTRICAL SHORT, VOLTAGE SURGE OR WHATEVER ELSE IS CAUSING THE BURNOUTS, OR WORSE YET A SUBARU OWNER BEING INVOLVED IN AN ACCIDENT, BEFORE SUBARU INITIATES A RECALL TO FIX THE ISSUE THEY ARE WELL AWARE OF. *TR

REPEATED PREMATURE FAILURE OF HEADLIGHTS, MARKER LIGHTS, BRAKE LIGHTS. I'M AWARE OF THE RECALL REPLACING THE HEADLIGHTS BUT THAT IS NOT FIXING THE PROBLEM.

LOW BEAMS JUST BURNT OUT USING AUTO SETTING, THIS HAPPENED WHILE THE CAR WAS PARKED OVERNIGHT!!

Mileage: 75,000

ONGOING FAILURE OF BOTH PASSENGER AND DRIVER SIDE HEADLAMPS. SAME COMPLAINT THAT OTHERS HAVE DOCUMENTED THAT THIS IS AN ONGOING ISSUE AND THE HEADLAMPS ARE DIFFICULT TO REPLACE. SERIOUS SAFETY HAZARD AND CAN ALSO LEAD TO TRAFFIC VIOLATIONS. SUBARU NEEDS TO PROVIDE A FIX, NOT JUST A ONE-TIME REIMBURSEMENT OF REPLACEMENT HEADLAMPS.

Mileage: 72,000

I HAVE REPLACED BOTH LEFT & RIGHT SIDE HEADLIGHT LOW BEAM BULBS AT LEAST 6-7 TIMES SINCE THE CAR WAS NEW. ONE OCCASION THEY WERE BOTH OUT AND MY WIFE DROVE HOME WITH ONLY THE PARKING LIGHTS ON (SHE SAID "IT SURE IS DARK ON ROUTE 9A"). I'M NOT SURE I SAVED ALL THE RECEIPTS, BUT I BET AUTOZONE HAS RECORDS WITHMY REWARDS ACCOUNT.

Mileage: 80,000

"AIRBAG RECALL" THIS RECALL WAS IN JUNE AND SUBARU IT NOT TAKING ANY APPOINTMENTS TO FIX THE PROBLEM.

MULTIPLE HEAD LIGHT FAILURES ROTATES BETWEEN DRIVERS SIDE AND PASSENGER SIDE AT LEAST ONE LIGHT GOES OUT VERY THREE MONTHS.

MULTIPLE HEADLIGHT FAILURE SINCE CAR WAS NEW. ATLEAST ONE HEADLIGHT GOES OUT EVERY THREE MONTHS.

RIGHT BACK BRAKE LIGHT BLEW OUT. CAR HAS BEEN HAVING ALOT OF VARIOUS LIGHTING PROBLEMS SINCE PURCHASED IN 2011. NOT SURE WHEN IT BLEW OUT, SOMEONE IN A PARKING LOT TOLD ME IT WAS OUT.

Mileage: 93,000

FREQUENT REPLACEMENT OF LOW BEAM BULBS. NOT EASY TO REPLACE AND SUBARU SERVICE BEST EQUIPPED TO DO PROCEDURE. LABOR COSTS AT VARIOUS DEALERS FOR THIS SERVICE WIDELY VARY AND CAN INCREASE WITHOUT REASON. SUBARU OF AMERICA RECENTLY SENT OUT LETTER SAYING WARRANTY ON BULBS HAS BEEN EXTENDED (NOT THAT THERE IS ISSUE WITH ELECTRICAL SYSTEM). SOA WILL REPLACE OR REFUND, HOWEVER, THIS DOES NOT SOLVE THE ISSUE OF CONTINUED (PERCEIVED) DEFICIENCY IN THE LIGHTING SYSTEM OVERALL AND REFUND REQUIREMENTS ARE VERY STRINGENT PER THE LETTER THEY SENT. I CONSIDER THIS ISSUE AS A SAFETY DEFECT. WE HAVE BOTH AN OUTBACK AND LEGACY THAT ARE BOTH AFFECTED BY THIS. HAVE OWNED LEGACY SINCE NEW AND REPLACED BOTH BULBS FOUR TIMES SINCE TAKING OWNERSHIP. HAVE TRIED OTHER BRAND BULBS TO NO BETTER RESULT (HENCE MY BELIEF IT IS ELECTRICAL SYSTEM). PER ONE OF THE SERVICE ADVISORS I'VE SPOKEN TO IN THE PAST, THE SYSTEM IS DESIGNED SUCH THAT WHEN ONE BULB BURNS OUT, MORE CURRENT FLOWS TO THE ONE BULB STILL WORKING AND WILL BURN IT OUT PREMATURELY (FURTHERING MY BELIEF THAT IT IS A SAFETY ISSUE). THEY SAID THIS IN RECOMMENDING REPLACEMENT OF BOTH BULBS AT ONCE. WOULD LIKE TO SEE RECALL OR GREATER EFFORT ON SOA'S PART.

Mileage: 62,000

HAVE TO REPLACE A LOW BEAM LIGHT EVERY YEAR, JUST ON THE PASSENGERS SIDE. WHEN CHANGING BULB I WEAR GLOVES ,NOT TO TOUCH MY SKIN ON THE BULB. THERE REALLY SHOULD BE A RECALL ON THIS. EVERY TIME I GET A BULB THEY SAY SUBARU IS KNOWN FOR THIS. THIS HAPPENS EVERY YEAR SINCE I PURCHACE THE CAR.

I HAVE REPLACED MANY HEADLIGHT BULBS. NOW IT SEEMS, I AM REPLACING A HEADLIGHT BULB ABOUT EVERY 3 MONTHS!

Mileage: 115,206

MY LOW BEAM HEADLIGHTS BOTH WENT OUT AT THE SAME TIME. AFTER SOME RESEARCH, IT APPEARS THAT THIS IS A PROBLEM WITH THE VEHICLE.

LOW BEAM HEADLIGHTS BURN OUT - CONTINUING PROBLEM AND REPLACEMENT INVOLVES A POORLY DESIGNED ACCESS METHOD REQUIRING REMOVAL OF WHEEL WELL PLASTIC TO GET TO THE LIGHT BULB. VEHICLE IS NOT SAFE WITH LIGHTS THAT BURN OUT

Mileage: 32,000

LOW BEAM HEADLIGHTS BURN OUT APPROXIMATELY EVERY 3-6 MONTHS. ABOUT TO REPLACE A BULB FOR THE 6TH TIME.

REPLACED LOW BEAM HEAD LIGHT ON PASSENGER SIDE,8MONTHS LATER NEEDS TO BE REPLACED AGAIN. THIS ALSO AFFECTS THE DAYTIME DRIVING LIGHTS EVEN THOUGHT THE HIGH BEAM LIGHTS ARE USED AT A REDUCED POWER FOR DRIVING LIGHTS. HIGH BEAM NOW DOES NOT WORK ON PASSENGER SIDE. THIS HAPPENS IN ALL OPERATING CONDITIONS,WITH OR WITHOUT AUTOMATIC LIGHT CONTROL ON OR OFF.

Mileage: 75,000

THE HEADLIGHTS HAVE FAILED SEVERAL TIMES. THE DEALER HAS REPLACED THEM, BECAUSE, DUE TO THE FRONT END DESIGN, IT IS IMPOSSIBLE TO DO IT YOURSELF. THE DEALER STATED THAT THE HEADLIGHTS FAIL BECAUSE THE FRONT END DESIGN ALLOWS THE LIGHTS TO OVERHEAT.

I HAVE TO REPLACE MY LOW-BEAM HEADLIGHT EVERY 3-4 MONTHS AT A VERY EXPENSIVE COST. THIS IS VERY FRUSTRATING AND A SEVERE SAFETY ISSUE.

WE HAVE OWNED THIS SUBARU SINCE NEW. THE ORIGINAL HEADLIGHT BULBS BURNT OUT AT 58,000 MILES. SINCE THEN I HAVE HAD TO REPLACE THE BULBS EVERY TWO TO THREE MONTHS, USING THE SUBARU RECOMMENDED H7 BULBS FROM SYLVANIA. THE CAR HAS BURNT THROUGH AT LEAST ONE DOZEN LIGHT BULBS.

Mileage: 58,000

I HAVE HAD TO HAVE THE HEADLIGHT BULBS (LOW-BEAMS) REPLACED A MINIMUM OF 4 TIMES OVER THE PAST TWO YEARS. THE PASSENGERS SIDE WAS FIRST...THEN A FEW MONTHS LATER THE DRIVER'S SIDE. THIS CONTINUES FOR NO APPARENT REASON. LAST NIGHT LEAVING WORK...THE PASSENGER SIDE IS OUT AGAIN. I CANNOT BELIEVE I AM THE ONLY SUBARU OWNER WHO HAS EXPERIENCED THIS PROBLEM. REPLACING THEM IS NO EASY TASK AS AFTER INVESTIGATING, YOU HAVE TO GO THROUGH THE WHEEL WELL TO GET TO IT. AGAIN...BOTH SIDES WILL NOW HAVE BEEN REPLACED 4 TIMES WITHING THE TWO YEARS. MINOR ISSUE COMPARED TO THE OTHER COMPLAINTS, BUT NEVERTHELESS A SAFETY ISSUE.

Mileage: 84,000

ASCENDED STEEP HILL AND STOPPED AT STOP SIGN. PROCESSED TO DRIVE THROUGH INTERSECTION UPHILL. ALL LIGHTS ON DASH BEGAN TO FLICKER ON AND OFF AND CAR STALLED OUT GOING DOWN THE ROAD. AFTER THIS OCCURRED, I LOST ALL ELECTRICAL FUNCTIONS OF CAR. I WAS NOT ABLE TO RESTART CAR, PLACE CAR INTO PARK, APPLY EMERGENCY BRAKE, TURN ON HAZARD LIGHTS, AND THE POWER BRAKES AND STEERING WERE NOT PRESENT. I SPENT 5-7 MINUTES TRYING TO RESTART THE CAR AND TRYING TO FIGURE OUT A WAY TO STABILIZE THE CAR SINCE I WAS CURRENTLY GOING DOWN A STEEP HILL WITHOUT ANYWAY OF STABILIZING IT. AFTER THIS TIME, SMOKE BEGAN COMING OUT FROM UNDER THE HOOD. I HAD TO COAST CAR DOWN HILL INTO BUSY INTERSECTION AND TURN IT ONTO NEXT ROAD IN ORDER TO FIND A FLAT AREA TO STABILIZE CAR SO I COULD GET OUT OF IT. WHEN I GOT OUT, I BEGAN SEEING FLAMES DROP DOWN FROM FRONT DRIVER SIDE OF ENGINE AREA. THE CAR QUICKLY CAUGHT ON FIRE AND MOST OF THE ENGINE BURNT OUT BEFORE FLAMES WERE EXTINGUISHED. THE FIRE APPEARED TO START IN COMPUTER AREA. THIS CAR WAS BOUGHT NEW AND HAVE HAD NO PREVIOUS PROBLEMS WITH THE CAR, EXCEPT WE HAVE HAD TO CHANGE THE LOW BEAM HEADLIGHT BULBS SEVERAL TIMES WHILE OWNING IT. AFTER I WITNESSED MY CAR CATCH ON FIRE AND AFTERWARDS DISCOVERED SUBARU HAS A SERVICE BULLETIN FOR THE TORQUE CONVERTER, I BELIEVE THE HEADLIGHT ISSUE AND THE TORQUE CONVERTER ISSUES ARE ALL CONNECTED. I BELIEVE WHAT HAPPENED TO MY CAR IS THE TORQUE CONVERTER FAILED THAT DAY CAUSING AN OVER VOLTAGE/OVER DRAW OF POWER THAT WAS SO BAD IT TOOK OUT MY COMPUTER UNIT, I THEN BELIEVE THE BATTERY CONTINUED TO FEED THE COMPUTER UNIT, IN ITS UNRESPONSIVE STATE, UNTIL IT CAUGHT ON FIRE. THE FIRE INSPECTOR TOLD ME SOMETIMES BULBS WILL BURNT OUT DUE TO AN OVER VOLTAGE SITUATION. SOMETHING IS DEFINITELY OVERDRAWING POWER AND IT NEEDS TO BE LOOKED INTO BECAUSE IT ENDANGERS EVERY DRIVER, PASSENGER, AND ANYONE AROUND THESE CARS.

Mileage: 70,000

THIS IS 4TH TIME THAT THE HEADLIGHT BLOWS OUT. IF IT'S NOT THE HEADLIGHT ITS THE POINT LIGHTS. I FILED A COMPLAINT ON DEC. 04, 2015 ABOUT OTHER COMPLAINTS. JUST NOTICED THAT THE PASSENGER SIDE HEADLIGHT BLEW OUT AGAIN WHILE DRIVING ON LOCAL ROAD AT NIGHT THE OTHER NIGHT. JAN. 29, 2016. HIGH BEAMS WORK, LOW BEAM IS OUT. THIS IS GETTING FRUSTRATING AND SUBARU DEALER TELLS ME THERE ARE NOT RECALLS. I AM SICK OF PAYING AND TAKING TIME TO DRIVE 45 MINUTES TO THE DEALER TO GET THIS FIXED ALL THE TIME. PLEASE DO SOMETHING. I HAVE AN APPT. TOMORROW FEB. 2, 2016 WITH THE DEALER AGAIN TO FIX IT. THIS SEEMS TO BE AN ELECTRICAL PROBLEM.

Mileage: 86,000

PURCHASED SUBARU OUTBACK 2011 NEW. AT APPROXIMATELY 65,000 MILES LOW BEAM FRONT HEADLIGHTS BEGAN TO BURN OUT QUICKLY: 4 REPLACED OVER ABOUT 14 MONTHS. EXPERIENCED AN EPISODE 1/8/16 WHERE ALL FRONT LIGHTS COMPLETELY FAILED IN THE PARK AND DRIVE POSITION BUT LEFT LOW BEAM HEADLIGHT WORKED INTERMITTENTLY WHEN CAR WAS IN REVERSE. ALL FRONT HEADLIGHTS BUT 2 WORKED THE FOLLOWING DAY WHEN AT THE DEALERSHIP. BRAKE/REAR CAR LIGHTS ALSO STOPPED WORKING INTERMITTENTLY DURING THE TIME THE AUTO EXPERIENCED TOTAL FRONT HIGH, PARKING AND LOW BEAM FAILURE. WHETHER OR NOT REAR CAR LIGHTS WORKED WAS ALSO AFFECTED BY WHETHER CAR WAS IN DRIVE, PARK OR REVERSE AT TIMES.THIS DID NOT HAPPEN THE FOLLOWING DAY AT DEALERSHIP. REMEDY :SWITCH FOR BRAKE LIGHTS WAS REPLACED: THEY FELT IT COULD BE STICKING AT TIMES THUS CAUSING THE BACK LIGHTS INTERMITTENT FAILURE AND THE 2 FRONT HEADLIGHT BULBS WHICH WERE BURNED OUT WERE REPLACED.

Mileage: 73,000

LOW BEAM HEADLIGHT BULBS FAIL PREMATURELY. NECESSARY TO FREQUENTLY REPLACE (LESS THAN 12 MONTH SERVICE LIFE).

Mileage: 60,000

HEADLIGHTS ON 2011 SUBARU OUTBACK CONTINUE TO BLOW. REPLACED ALL FRONT LIGHTS MULTIPLE TIMES. RECKLESS ENDANGERMENT OF THEIR CUSTOMERS AND WILL CAUSE CRASHES AS LIGHTS GO OUT WHILE DRIVING VEHICLE. SO FAR ONLY ONE HAS GONE OUT AT A TIME FOR I AM NOT HOLDING MY BREATH. APPEARS THAT THIS IS A VERY COMMON ISSUES THAT SUBARU FAILS TO STAND BEHIND THE ISSUE. CUSTOMERS SHOULD NOT BE FORCED INTO PURCHASING ONLY SUBARU REPLACEMENT PRODUCT TO ACHIEVE SAFETY. THIS SOUNDS LIKE EXTORTION SINCE IT APPEARS THE ONLY ANSWER IS TO PURCHASE SUBARU ORIGINAL BULBS . THIS IS GETTING FRUSTRATED AND I DO NOT HEAR OR SEE OF A RECALL FOR THE PROBLEM. I SEE ALOT OF COMPLAINTS, BUT AGAIN, NO RECALLS TO FIX THE PROBLEM. SUBARU KEEPS TAKING MY MONEY TO FIX THE PROBLEM

Mileage: 86,000

HEADLIGHTS ON 2011 SUBARU OUTBACK SINCE OWNING IT HAS BLOWN OUT 3 TIMES AND POINTER LIGHT HAS GONE OUT 1 TIME. I AM NOT SURE IF I AM DRIVING OR IF THEY BLOW WHEN I PUT THE LIGHTS ON. THIS IS GETTING FRUSTRATED AND I DO NOT HEAR OR SEE OF A RECALL FOR THE PROBLEM. I SEE ALOT OF COMPLAINTS, BUT AGAIN, NO RECALLS TO FIX THE PROBLEM. SUBARU KEEPS TAKING MY MONEY TO FIX THE PROBLEM. WILL NOT BE BUYING ANYMORE SUBARU'S.

Mileage: 84,000

SUBARU OUTBACK HEADLAMP LIGHT BULBS BURN OUT EVERY 6 WEEKS OR SO EVEN AFTER CAREFUL REPLACEMENT. THERE ARE MANY MANY COMPLAINTS ON THIS SAFETY ISSUE. YET NO RECALLORDERED? I DON'T GET IT!

I HAVE HAD TO REPLACE MY HEADLIGHT 6 TIMES IN THE PAST 6 MONTHS. I REPLACED IT LAST WEEK AND NOTICED TODAY IT IS ALREADY OUT AGAIN. THERE NEEDS TO BE A RECALL ON THIS VEHICLE BECAUSE EVERY TIME I HAVE TO REPLACE A BULB IT IS $40 WITH LABOR AND COST OF BULB.

OUR 2011 SUBARU OUTBACK PREMIUM 2.5I HAS HAD TO HAVE BOTH LOW-BEAM HEADLIGHTS REPLACED NUMEROUS TIMES. ONLY THE LOW-BEAM LIGHTS NEED TO BE REPLACED SO OFTEN. I HAVE DONE IT MYSELF SEVERAL TIMES, BUT ACCESSING THE LIGHT BULBS IS A DIFFICULT PROCESS THAT REQUIRES GOING THROUGH THE WHEEL WELL AND DOING EVERYTHING BY FEEL BECAUSE IT IS IMPOSSIBLE TO SEE WHAT YOU ARE DOING. NOW I JUST HAVE A REPAIR SHOP DO IT WHEN I HAVE IT IN FOR REGULAR MAINTENANCE. IT IS GETTING OLD SAYING, "OH YEAH, CAN YOU REPLACE MY HEADLIGHT THAT IS OUT, TOO." THERE ARE NUMEROUS REPORTS OF HEADLIGHT ISSUES ON VARIOUS VENUES ON THE INTERNET, AND I HAVE FRIENDS WITH A SLIGHTLY OLDER OUTBACK WHO HAVE HAD BOTH HEADLIGHTS GO OUT AT THE SAME TIME. THIS IS A FUNDAMENTAL PIECE OF SAFETY EQUIPMENT THAT SHOULD NOT NEED TO BE REPLACED MULTIPLE TIMES A YEAR. IN MY 2003 KIA RIO, I HAVE REPLACED HEADLIGHTS A TOTAL OF TWO TIMES IN 12 YEARS. ON MY OUTBACK, I THINK I AM UP TO 8 HEADLIGHT REPLACEMENTS (I HAVE LOST COUNT) IN 5 YEARS. I FEAR THAT SOME NIGHT WHEN MY WIFE AND CHILDREN ARE DRIVING HOME BOTH HEADLIGHTS WILL GO OUT AND THEIR SAFETY WILL BE JEOPARDIZED. I URGE SUBARU TO ISSUE A RECALL FOR THIS DANGEROUS ISSUE.

Mileage: 80,000

HEAD LIGHTS CONTINUALLY BURNING OUT

Mileage: 10,000

BURNOUT OF FRONT HEADLAMPS....TWICE IN 6 MONTHS....WHEN THEY ARE WORKING THEY DON'T EMIT ENOUGH LIGHT......I HAVE READ MANY COMPLAINTS FROM OTHER OWNERS ABOUT THIS ISSUE.....WHY DOESN'T SUBURU ADDRESS THIS....IT IS A HUGE SAFETY ISSUE!?

I HAVE REPLACED THE DRIVER SIDE LOW BEAM LIGHT NOW TWICE WITHIN 4000 MILES. THIS IS VERY CONCERNING.

I PURCHASED THE CAR (2011 OUTBACK) NEW IN OCTOBER OF 2011. SINCE THEN HEADLIGHTS HAVE BEEN REPLACED AT LEAST 4 TIMES AND NOW (SEPTEMBER 2015) OTHER EXTERIOR LIGHTS ARE STARTING TO FAIL. IT APPEARS THIS IS A COMMON PROBLEM. I REPLACED THE DRIVER'S SIDE HEADLIGHT LESS THAN A MONTH AGO AND IT IS ALREADY BURNED OUT AGAIN. THIS IS A REPEATED PROBLEM AND IT SEEMS THAT WE'RE GETTING LESS AND LESS LIFE OUT OF THE HEADLIGHTS AS TIME GOES ON. THE SUBARU DEALER SEEMS TO THINK THIS IS JUST AN EFFECT OF DRIVING WITH THE HEADLIGHTS ON (WHAT AM I SUPPOSED TO DO, DRIVE WITHOUT LIGHT?) AND NOT AN ACTUAL PROBLEM WITH THE CAR.

I HAVE REPLACED MY HEADLIGHT BULBS 3 TIMES FOR EACH HEADLIGHT AND I ONLY HAVE 88,000 MILES ON MY CAR.

Mileage: 34,000

MY VEHICLE IS ONLY 4 YEARS OLD AND I'VE REPLACED THE LOW BEAM BULBS 4 TIMES. IT IS NOT DRIVEN IN HARSH CONDITIONS AND I AVERAGE 14-15000 MILES PER YEAR. THE MECHANICS AND SERVICE PERSONNEL AT THE DEALERSHIP ADMIT IT'S A PROBLEM WITH SUBARU OUTBACKS. I'VE FOUND MANY REPORTS AND COMPLAINTS OF OTHER OWNERS EXPERIENCING THE SAME BULB FAILURES. THE FREQUENCY OF THE BULB FAILURE OBVIOUSLY PRESENTS A SAFETY CONCERN WHEN DRIVING AT NIGHT. I WOULD LIKE SUBARU TO CORRECT THIS DESIGN FLAW AND REIMBURSE ME FOR PREVIOUS AND FUTURE REPAIRS ASSOCIATED WITH THIS ISSUE.

Mileage: 15,000

WE WERE COMING HOME FROM A FIREWORKS DISPLAY AT NIGHT AND MY SON TOLD ME TO TURN ON MY LIGHTS WHICH ALREADY HAD DONE, AND THE LOW BEAMS ON BOTH SIDES AND THE MARKER LIGHTS DIDN'T WORK. I TRIED TURNING SWITCH TO ALL POSITIONS AND THEY STILL DIDN'T COME ON. THE HIGH BEAMS WORK OKAY AND TURN SIGNALS FRONT AND BACK & BRAKE LIGHTS WORK. WE DROVE HOME WITH THE FOG LIGHTS WHICH STILL WORK. WE NEED THE CAR TO GO ON VACATION AND THE DEALER CAN'T FIX IT RIGHT AWAY AS WELL AS WHAT IT WILL COST THERE OR IF I HAVE TO HAVE SOME ELSE FIX IT. IT'S DEFINITELY A SAFETY ISSUE BECAUSE THE ROAD WE DRIVE HOME ON HAS VERY LITTLE IF ANY LIGHTING AND THERE ARE TWISTS AND TURNS AND YOU COULD EASILY DRIVE INTO A STONE OUTCROPPING OR INTO HE WATER AT ANY POINT. I HAD MY WIFE AND TWO YOUNG NEPHEWS WITH US AS WELL. I CHECKED THE LIGHTS AGAIN TO MAKE SURE WHAT ONES WERE OUT, I CHECKED THE FUSES AS WELL TO SEE IF SOMETHING HAD BLOWN AND THEY WERE OKAY.THERE HAVE BEEN MULTIPLE COMPLAINTS ON THIS AND OTHER WEBSITES ABOUT THE SUBARU LIGHTS. WITH ALL THE RECALLS OF EVERY VEHICLES OF EVERY 'DESCRIPTION, THE WHOLE AUTO INDUSTRY IS TOTALLY OUT OF CONTROL AND NEEDS TO BE REIGNED IN, IT'S A HUGE SAFETY AND OVERALL QUALITY ISSUE NOT TO MENTION THE MILLIONS OF WORK HOURS AND TIME LOST BY TENS OF THOUSANDS OF PEOPLE HAVING TO DEAL WITH PROBLEM

Mileage: 125,000

OUR 2011 SUBARU OUTBACK HAS HAD AN EXCESSIVE NUMBER OF HEADLIGHT BULBS BURN OUT OVER THE PAST 18 MONTHS. OVER THE PAST 18 MONTHS I HAVE HAD TO REPLACE 4 HEADLIGHT BULBS, 2 DRIVER SIDE AND 2 PASSENGER SIDE. THEY HAVE ALL OCCURRED AT DIFFERENT TIMES AND THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THIS IS BECOMING A SAFETY ISSUE WITH THE VEHICLE AND A COSTLY REPAIR. THERE MUST BE SOMETHING IN THE DESIGN OF THE AUTOMATIC HEADLIGHT SYSTEM DESIGN WHICH IS CAUSING THESE FAILURES.

Mileage: 60,000

LOW BEAM HEADLIGHTS KEEP BURNING OUT BOTH SIDES. LIGHTS BURN OUT INDEPENDENTLY OF EACH OTHER. SO FAR HAVE REPLACED LIGHTS 3 TIMES 6 IN TOTAL. PROBLEM REPORTED AS AN ISSUE IN SUBARU FORUMN

Mileage: 30,000

THE HEADLIGHTS AND TAIL LIGHTS HAVE FAILED (BURNED OUT) MULTIPLE TIMES IN THE 4 YEARS OF OWNING THE VEHICLE. SOME WITHIN 3 MONTHS OF BEING REPLACED OTHER MIGHT LAST 8 MONTHS TO A YEAR. I AM WONDERING IF THIS IS A WIRING ISSUE CAUSING SUCH SHORT BULB LIFE. *TR

PURCHASED THIS CAR 7/2011. NO PROBLEM WITH EXTERIOR HEADLIGHTS UNTIL ABOUT ONE YEAR AFTER PURCHASE. HIGHBEAMS ARE FINE. NEVER HAD TO REPLACE THEM. RUNNING LIGHTS HAVE NEVER HAD AN ISSUE. AROUND 11/2012, REGULAR HEADLIGHTS(BOTH BULBS IN THE HEADLIGHT HOUSING )HAVE BEEN REPEATEDLY REPLACED. IN OCT 2013, BOTH BULBS ON DRIVER SIDE WERE REPLACED. WENT SEVERAL WEEKS LATER FOR MY STATE SAFETY STICKER, THE SMALL BULB NEEDED TO BE REPLACED ON THE DRIVER SIDE. THEN IN FEB 2014, THE LARGE BULB ON THE DRIVER SIDE BURNT OUT AND WAS REPLACED. MAY 2014, BOTH LIGHTS ON THE PASSENGER SIDE WHERE OUT. REPLACED THEM. THESE NEEDED TO BE DONE AT A GARAGE EACH TIME. JAN 2015, BOTH REPLACED ON THE PASSENGER SIDE.NOW, FEB 12, 2015 AND AGAIN, BOTH ON THE PASSENGER SIDE ARE OUT, AND NEED REPLACING. GOING TO TRY MORE HEAVY DUTY BULBS. HUSBAND HAS LEARNED HOW TO REPLACE THE BULBS THROUGH THE WHEEL WELL. I HAVE PAPERWORK FOR AT LEAST 7- 8 BULBS IN 3 1/2 YRS NEEDING REPLACEMENT. THINK SUBARU NEEDS TO ACKNOWLEDGE A PROBLEM IN EXTERIOR LIGHTS IN THE SUBARU 2011. *TR

Mileage: 44,760

I HAVE A 2011 SUBARU OUTBACK GREAT CAR THE PROBLEM IS I'M CHANGING A LOW BEAM BULB EVERY 6 TO 8 MONTHS. MY WIFE HAS A 2006 LEGACY WAGON AND I'VE ONLY HAD 1 BULB GO OUT. I CALLED MY SUBARU DEALERSHIP I WAS TOLD IT WAS BECAUSE I HAVE RUNNING LIGHTS ON THE CAR. I TOLD HIM I HAVE RUNNING LIGHTS ON MY 06 LEGACY AND DON'T HAVE THAT PROBLEM. THAT WAS THE END OF OUR CONVERSATION . MAYBE I'LL CALL SUBARU IN NJ. VERY HELPFUL GROUP. I WORKED WITH THEM WHEN I HAD HEAD GASKET ISSUES. *TR

Mileage: 65,000

I HAVE HAD THE CAR SINCE AUGUST 2010 AND THE LOW LIGHT BEAMS KEEP BURNING OUT. I HAVE HAD TO REPLACE ONE OR THE OTHER THREE TIMES NOW. THIS TIME THE NEW BULB LASTED LESS THAN A YEAR. AND LAST YEAR I ALSO HAD TO REPLACE ONE OF THE HIGH BEAMS. I HAVE NEVER OWNED A CAR THAT NEEDED HEADLIGHTS REPLACED SO OFTEN (ACTUALLY I'VE NEVER HAD TO REPLACE A HEADLIGHT ON ANY OTHER VEHICLE I'VE OWNED). ALSO, I HAVE TO BRING IT TO A DEALER EVERY TIME THIS NEEDS TO BE DONE BECAUSE IT'S TOO DIFFICULT TO CHANGE MYSELF. IT'S VERY INCONVENIENT. THERE ARE MANY OTHER PEOPLE WHO HAVE THE SAME COMPLAINT SO IT LEADS ME TO THINK IT'S A FAULT THAT SHOULD BE ADDRESSED. OTHER THAN THIS, I LOVE MY CAR! *TR

SINCE THE VEHICLE WAS PURCHASED IN 2011 WE HAVE LOST BOTH DAY TIME RUNNING LIGHTS, ONE TAIL LIGHT AND THE DRIVER SIDE HEAD LIGHT TWICE. THE DRIVER SIDE HEADLIGHT ISSUE HAPPENED WITHIN THREE MONTHS. THIS SEEMS TO ONLY HAPPEN IN COLD WEATHER (TEENS AND TWENTIES). WE HAVE RECEIVED INSPECTION TICKETS FOR THIS ISSUE FROM THE POLICE. LOOKING ON LINE THERE ARE SEVERAL PEOPLE COMPLAINING ABOUT HEADLIGHT BLOWING VERY QUICKLY. ALSO, SUBARU HAS A VERY POOR DESIGN FOR ALLOWING OWNERS TO REPLACE THEIR OWN HEADLIGHTS. YOU HAVE TO TAKE IT TO THE DEALERSHIP WHERE THE INNER FENDER WELL HAS TO BE REMOVED AND THEN IT IS A VERY TIGHT SPACE TO REACH THE HEADLIGHT TO REPLACE IT. THIS CAN GET VERY EXPENSIVE TO THE CONSUMER AS WELL AS BEING A HUGE SAFETY ISSUE. *TR

Mileage: 69,500

THE AIRBAG WARNING LITE ON THE PASSENGER SIDE CAME ON AND STAYED ON FOR SEVERAL MINUTES. AFTER SEVERAL TRIPS THE LITE CAME ON AGAIN AND HAS STAYED ON. THE RESULT IS THAT THE BAG IS NOT ABLE TO DEPLOY IF THERE IS ANY TYPE OF ACCIDENT THAT INVOLVES THE FRONT END. THIS IS VERY CONCERNING TO MY FAMILY , I TRY TO AVOID ANYONE FROM RIDING IN THE FRONT PASSENGER SEAT. *TR

Mileage: 41,000

AFTER OWNING THIS VEHICLE BARELY 2 YEARS, THE 1ST HEADLIGHT (DRIVER SIDE) BULB BLEW OUT. TO REPLACE IT AT THE DEALERSHIP WAS $90 DUE TO THE DIFFICULTY OF REACHING THE BULB HOUSING - SO I WAS TOLD. THEN ABOUT 3-4 MONTHS LATER THE OTHER HEADLIGHT (PASSENGER SIDE) WENT OUT. THEN ABOUT 6 MONTHS LATER THE REAR LIGHT BULB WENT OUT. AROUND 2 MONTHS AGO (12/20/2014) THE DRIVER SIDE HEAD LIGHT WENT OUT AGAIN AND THEN PASSENGER SIDE WENT OUT LAST FRIDAY (1/17/2015). THIS IS A GREAT VEHICLE OVERALL, BUT I HAVE NEVER OWNED A VEHICLE THAT I'M CONSTANTLY REPLACING HEADLIGHTS (FRONT OR REAR). THIS IS VERY ANNOYING, EXPENSIVE AND DANGEROUS. *TR

Mileage: 45,000

I HAVE HAD TO CHANGE THE LOW BEAM HEADLIGHT BULBS AT LEAST 3 OR 4 TIMES ON THIS OUTBACK BASED ON THEM BURNING OUT PREMATURELY. I OWNED A 2003 OUTBACK THAT NEVER HAD THE HEADLIGHTS CHANGED, AND THIS IS HAPPENING TOO FREQUENTLY AND IS OCCURRING ON BOTH 2011 OUTBACKS I OWN. THE MOST RECENT LIGHT FAILURE WAS LAST NIGHT AS THE CAR STARTED. THE FIRST FAILED WHILE UNDER WARRANTY AND WAS REPLACED BY THE DEALER, AND THE SECOND ONE FAILED WITH 100 MILES OUT OF WARRANTY AND WAS NOT REPLACED BY THE DEALER. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED. *TR

Mileage: 75,000

I OWN TWO 2011 OUTBACKS AND EACH OF THEM ARE CONSUMING LOW BEAM HEADLIGHTS WITH AT LEAST 4 BULBS CHANGED IN UNDER 50000 MILES. I HAVE FILED A SIMILAR REPORT FOR THE OTHER 2011 SUBARU OUTBACK I OWN AND CONSIDER THIS ISSUE SERIOUS BASED ON THE LACK OF LIFE OF THE PART REGARDLESS THE TYPE OF BULB REPLACED. MY PREVIOUS 2003 OUTBACK NEVER HAD A BULB CHANGED IN IT, YET THIS VEHICLE IS PLAGUED WITH BULB ISSUES AND COSTS. *TR

Mileage: 40,000

THIS IS A LOW BEAM HEADLIGHT ISSUE. I HAVE REPLACED CLOSE TO 6-8 LOW BEAM HEADLIGHTS OVER A YEAR AND HALF. NO ONE CAN FIND THE ANSWER AND SUBARU DOESN'T DEEM IT TO BE A SAFETY ISSUE, ALTHOUGH I DISAGREE. I HAVE HAD MY BATTERY TESTED FOR POWER SURGES AND THIS IS NOT HAPPENING. I'VE SEEN COUNTLESS OTHER POSTINGS FROM 2011 SUBARU OWNERS AND NOTHING IS BEING DONE. THE LOW BEAMS ARE BLOWING AND THE PROJECTION OF THE LIGHT IS NOT ADEQUATE FOR NIGHT TIME DRIVING. SOMETHING HAS TO BE DONE. I'VE ALSO HAD A SITUATION WHERE BOTH HIGH BEAM LIGHTS BLEW OUT AT THE SAME TIME. THAT ONLY HAPPENED ONCE. THE REPLACEMENT COSTS ARE ADDING UP BECAUSE THE LOW BEAM LIGHT IS IMPOSSIBLE TO DO WITHOUT BEING PUT ON A LIFT AT THE GARAGE. THANK YOU. *TR

Mileage: 40,000

HELLO, MY FRONT HEADLIGHTS WENT OUT AFTER HAVING THE VEHICLE FOR 3 YEARS, I REPLACED THEM AND THEN WITHIN THE YEAR OF REPLACING, THE ONE WAS BURNT OUT AGAIN. I THINK THERE IS A PROBLEM SINCE I'LL HAVE REPLACED THE LIGHT 3 TIMES WITHIN 4 YEARS. THIS IS ESPECIALLY A PAIN SINCE YOU HAVE TO TAKE THE TIRE OFF TO REPLACE A LIGHTBULB. *TR

WE HAVE HAD TO REPLACE BOTH FRONT HEADLIGHTS MULTIPLE TIMES SINCE WE BOUGHT OUR OUTBACK. IT SEEMS MY WIFE IS DRIVING WITH ONE HEADLIGHT WAY TOO OFTEN. I HAVE RESEARCHED THIS PROBLEM AND WE ARE NOT ALONE. ONLINE I HAVE FOUND HUNDREDS OF OTHER PEOPLE WITH THE SAME PROBLEM. I AM CONVINCED THAT THIS IS A SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED BY SUBARU NOT TO MENTION IT'S A HUGE FINANCIAL BURDEN SINCE ACCESS TO THESE BULBS IS DIFFICULT EVEN FOR REPAIR SHOPS. *JS

Mileage: 42,000

THIS CAR IS SUBJECT TO PREMATURE AND FREQUENT HEADLIGHT BURN OUT. FOR EXAMPLE, BOTH HEADLAMPS WERE REPLACED BY DEALER IN LATE JANUARY 2014. THEY BOTH ARE BURNED OUT BY DECEMBER 2014, CREATING A VERY UNSAFE SITUATION. *JS

Mileage: 40,000

THIS VEHICLE BUNS OUT A SET OF HEADLIGHTS EACH YEAR. *TR

Mileage: 105,000

HEADLAMPS (EITHER SIDE) TEND TO GO OUT YEARLY. THIS IS RIDICULOUS! IN ADDITION, IN ORDER TO CHANGE THEM OUT YOURSELF, YOU NEED TO HAVE LITTLE GIRL HANDS. NOT ONLY IS THIS A NUISANCE, BUT A SAFETY ISSUE. I CAN BARELY SEE WITH ONE LAMP OUT AND THERE ARE DEER EVERYWHERE...RIGHT NOW IT'S FREEZING IN DENVER AND I DO NOT HAVE ACCESS TO A HEATED GARAGE TO FIDDLE WITH THIS FOR AN HOUR. SUBARU NEEDS TO GET ON THEIR HORSE AND ADDRESS THIS WIRING ISSUE. IT IS A WIRING ISSUE. NO OTHER EXPLANATION! *TR

Mileage: 20,000

OVER THE SPAN OF 4 YEARS OWNING MY SUBARU OUTBACK, I HAVE HAD TO REPLACE THE SAME HEADLIGHT TWICE, AS WELL AS A PARKING LIGHT AND A TAIL LIGHT. THE HEADLIGHTS ARE IMPOSSIBLE TO REACH UNLESS YOU ARE A MECHANIC. MY UNDERSTANDING IS THAT THIS IS A COMMON ISSUE WITH SUBARU OUTBACK. I WOULD LIKE SUBARU TO ACKNOWLEDGE AND FIX THIS COSTLY AND POTENTIALLY DANGEROUS PROBLEM. *TR

Mileage: 5,000

THE FIRST TIME THE HEADLIGHT WENT OUT WAS DURING THE COLD MONTHS TWO YEARS AGO AND IT WAS ON THE DRIVER'S SIDE. A YEAR LATER (2013) , THE PASSENGER'S SIDE HEADLIGHT WENT OUT. I JUST REPLACED THE DRIVER'S SIDE HEADLIGHT AGAIN ON NOVEMBER 2, 2014. I HAVE NEVER HAD A VEHICLE, NOR HEARD OF ANYONE I KNOW HAVING A VEHICLE, THAT REQUIRES ANNUAL HEADLIGHT REPLACEMENTS. *TR

AFTER OWNING THIS CAR FOR LESS THAN ONE YEAR, I HAD TO CHANGE THE LEFT HEADLAMP. I DO MY OWN WORK AND HAVE NEVER HAD AS MUCH TROUBLE WITH CHANGING A BULB THAN I HAVE WITH THIS OUTBACK. I HAD NO IDEA THAT THIS WOULD BECOME A "ROUTINE" SERVICE, ALTERNATING FROM LEFT TO RIGHT HEADLAMP(S). AFTER CHANGING OUT THE 5TH ONE (3 LEFT HEADLAMPS & 2 RIGHT HEADLAMPS) I PHONED THE DEALER TO SEE IF THERE HAD BEEN A RECALL, TSB OR IF OTHER OWNERS OF THIS OUTBACK HAD THE SAME TROUBLE. I WAS TOLD THEY COULD FIX THE PROBLEM AT MY COST. I WAS TOLD THEY KNEW OF A PROBLEM HOWEVER THERE WAS NO TSB ISSUED AND NO RECALL FOR THIS ISSUE. JUST YESTERDAY (26-OCT-2014) I HAVE DISCOVERED THE 3RD HEADLAMP ON THE RIGHT SIDE IS OUT AGAIN (RIGHT ON "SCHEDULE"). I DON'T REMEMBER HOW MANY LOW BEAM VS. HIGH BEAM BULBS I HAVE CHANGED BUT KNOW I HAVE ALSO CHANGED OUT THE FOG LIGHT ON THE LEFT SIDE ONCE. *TR

Mileage: 15,345

CAR WAS JUST INSPECTED SEPT 2014. THREE LIGHT BULBS REPLACED. PRIOR TO THIS, WE HAVE BEEN REPLACING LIGHTBULBS EVERY FEW MONTHS. IT IS EXPENSIVE BECAUSE WE CANNOT CHANGE THE FRONT LIGHTS OURSELVES....IT HAD TO GO INTO THE SHOP. WE ACTUALLY NOW STORE BULBS IN THE GLOVE BOX BECAUSE THE HEADLIGHTS BURN OUT SO OFTEN. OUR MECHANIC SAID SUBARU HAS A PROBLEM WITH ITS WIRING HARNESS. SUBARU NEEDS TO STEP UP AND ADDRESS THIS AS I SEE IT IS A COMMON COMPLAINT HERE. *TR

Mileage: 79,000

OUR 2011 SUBARU OUTBACK WAS PURCHASED NEW IN SUMMER 2010 AT CONTINENTAL MOTORS, ANCHORAGE, ALASKA. THE DRIVER'S SIDE LOW-BEAM ERRATICALLY DIMMED AND AFTER THREE SERVICE REQUESTS OVER THE NEXT TWO YEARS THE DEALER FINALLY AGREED THAT MY COMPLAINT WAS VALID AND REPAIRED THE PROBLEM. THE DRIVER'S SIDE HEADLIGHTS HAVE WORKED CONTINUOUSLY SINCE. LAST SUMMER (2013) THE PAX-SIDE LOW-BEAM DIED AND THE BULB WAS REPLACED. THIS SUMMER IT DIED AGAIN AND IS IN THE SHOP TODAY FOR REPLACEMENT (AS IS THE SMALL MARKER LIGHT IN THE SAME UNIT). I ASKED THE SERVICE REP IF THIS IS A CHRONIC SUBARU PROBLEM AND HE ACKNOWLEDGED THAT IT IS, ESPECIALLY IN THE LOWER 48. ACCORDING TO HIM THE DEALER(S) HAVE SUBMITTED COMPLAINTS TO THE MANUFACTURER REQUESTING A "FIX" OR REDESIGN OF THE ELECTRICAL CIRCUITRY. IT CERTAINLY SEEMS TO WARRANT A RECALL AND REPAIR. *TR

Mileage: 1,100

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE PASSENGER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT CONTINUED TO DRIVE WITH THE HIGH BEAMS ENGAGED. THE CONTACT REPLACED THE HEADLIGHT BULB. THREE MONTHS LATER, THE DRIVER SIDE LOW BEAM BULB FAILED AND NEEDED TO BE REPLACED. THE DRIVER AND PASSENGER SIDE LOW BEAM BULBS WERE REPLACED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE HEADLIGHTS AND THE TAILLIGHTS FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE HEADLIGHTS AND TAILLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AN STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V602000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

BOTH THE LOW BEAM HEADLIGHT BULBS WENT OUT AT THE SAME TIME. IT WAS NIGHTTIME, AND I HAD NO USE OF MY CAR. I BOUGHT NEW BULBS FROM THE AUTO PARTS STORE THE FOLLOWING DAY. WHEN I OPENED THE MANUAL TO GET INSTRUCTIONS FOR THE LIGHT BULB CHANGE, I FOUND THAT THE RECOMMENDED ADVICE IS TO BRING IN THE CAR TO THE DEALER! THERE ARE INSTRUCTIONS FOR THOSE WILLING TO BRAVE GETTING UNDERNEATH THE CAR! TO CHANGE A LIGHT BULB!! I AM FORTUNATE BECAUSE I WORK IN THE DAYTIME, AND DST HAS ALREADY STARTED. OTHERWISE I WOULD FIND IT NECESSARY TO GET A TOW TO A SHOP! FOR A LIGHT BULB! HEADLIGHTS ARE NECESSARY FOR SAFE AND LEGAL DRIVING AT NIGHT. JUST AS I SHOULDN'T NEED AN AUTO REPAIR SHOP TO CHANGE A TIRE, NOR SHOULD I NEED A HYDRAULIC CAR LIFT TO CHANGE A LIGHT BULB!! THIS IS SOMETHING THAT ANYONE WILLING TO GET A LITTLE GREASE ON THEIR FINGERS SHOULD BE ABLE TO ACCOMPLISH AT ANYTIME AT ANY PLACE SO THAT THE CAR WILL BE ROAD WORTHY AND THE DRIVER AND PASSENGERS WILL BE ABLE TO MAKE IT TO THEIR DESTINATION SAFELY. I HOPE THIS "ENGINEERING" CATASTROPHE WILL BE ADDRESSED AND RECTIFIED. *TR

Mileage: 44,000

HEADLIGHTS KEEP GOING OUT. THIS WILL BE MY 4TH TIME REPLACING THE HEADLIGHT BULBS ON THIS VEHICLE. *TR

Mileage: 52,800

SINCE MAY OF 2012, MY WIFE HAS HAD TO REPLACE THE LOW BEAM LIGHT BULBS ON BOTH THE DRIVER AND PASSENGER SIDE NO FEWER THAN SIX TIMES. THIS IS A TERRIBLE ISSUE WITH THE VEHICLE, AS DRIVING WITH ONE BULB IS BOTH DANGEROUS AND ILLEGAL. IT IS ALSO PROHIBITIVELY EXPENSIVE TO CONTINUE REPLACING THESE BULBS AS THE ACCESS TO THEM IS CONVOLUTED AT BEST. SUBARU NEEDS TO ACKNOWLEDGE THAT THIS IS A RECURRENT PROBLEM WITH THE VEHICLE, AND THAT IT PUTS ITS CUSTOMERS AT RISK. A RECALL MUST BE ISSUED BEFORE THERE IS A FATALITY, NOT AFTERWARDS. *TR

Mileage: 25,000

BOTH OF MY HEADLIGHTS WENT OUT AT THE SAME TIME. HIGH BEAMS, FOG LIGHTS STILL WORK. TRIED REPLACING THE BULBS WITH GLOVED HANDS AND STILL NOT WORKING. I HAVE SEEN MANY OTHER COMPLAINTS ON ONLINE FORUMS ABOUT THE SAME THING. COULD BE A WIRING OR FUSE ISSUE? *TR

Mileage: 67,000

LOW BEAM HEADLIGHT BULBS BURN OUT APPROXIMATELY EVERY 3 MONTHS REQUIRING EXPENSIVE REPLACEMENTS. COMBINED WITH AN OVERLY DIFFICULT ACCESS TO REPLACE THEM, IT'S EFFECTIVELY AN EXTORTION SCHEME BY SUBARU TO FORCE YOU TO THE DEALERSHIP. *TR

I HAVE REPLACED SIX HEADLIGHT BULBS SINCE I BOUGHT THE CAR IN JULY 2011. I DON'T EVEN DRIVE THAT MUCH AFTER DARK. I DON'T USE THE AUTO HEADLIGHT FEATURE EITHER. *TR

Mileage: 10,000

IT IS NOW THREE HEADLIGHTS IN 24 MONTHS HAVE BURNT OUT. I WOULD JUST LIKE TO KNOW WHAT THE ISSUE IS WITH MY CAR. *TR

Mileage: 32,000

PASSENGER SIDE HEADLIGHT HAS BURNT OUT 6 TIMES; SUBARU DENIES ANY UNDERLYING ISSUES, KEEP REPLACING THE HEADLIGHT; NO MORE WARRANTY AS THIS POINT; MAIN CONCERNS ARE SAFETY AND NUISANCE. *TR

Mileage: 4,200

LOW BEAM HEADLIGHTS ONLY ILLUMINATE ROAD TO ABOUT 15 FEET IN FRONT OF CAR. HEADLIGHTS WERE THEN ADJUSTED BY SUBARU DEALER WHO STATED THEY WERE AT THE MAX HEIGHT. LIGHTS NOW ILLUMINATE TO ABOUT 25 FEET IN FRONT OF CAR. EXTREMELY POOR VISIBILITY AT NIGHT. SUBARU DEALER SAID THERE IS NOTHING MORE HE CAN DO. *TR

Mileage: 40,718

I HAVE TO REPLACE THE LOW BEAM HEAD LIGHTS ALL THE TIME ( 6 TIMES SINCE BUYING CAR) DRIVER SIDE 4 TIMES PASSENGER SIDE 2 TIMES. *TR

Mileage: 36,000

WE ARE EXPERIENCING CHRONIC HEADLIGHT, TAILLIGHT AND BRAKE LIGHT BURN OUT ISSUES. WE HAVE HAD THE RIGHT HEADLIGHT REPLACED TWICE AND THE LEFT HEADLIGHT REPLACED ONCE AS WELL AS THE TAILLIGHT AND BREAK LIGHTS REPLACED ONCE SINCE NOVEMBER OF 2012. WE DO NOT LIVE ON A BUMPY ROAD OR HAVE ANY OTHER ODD DRIVING CONDITIONS. WE DRIVE OUR CAR ONLY ON NORMAL PAVED ROADS IN A SUBURBAN ENVIRONMENT. OUR SUBARU DEALER HAS NOT BEEN ABLE TO RESOLVE THIS PROBLEM. WE BELIEVE THIS IS A MAJOR SAFETY ISSUE AS WE NEVER KNOW WHEN THE LIGHTS ARE GOING TO BURN OUT. *TR

Mileage: 42,000

THE PASSENGER'S-SIDE LOW BEAM HEADLIGHT BURNED OUT A WEEK AGO AND WAS REPLACED BY THE DEALER. ONE WEEK LATER, THE DRIVER'S-SIDE LOW BEAM HEADLIGHT BURNED OUT. THE CAR ONLY HAS 15,000 MILES PRESENTLY. THE DEALER REPORTS THAT THIS IS A COMMON OCCURRENCE IN LATE-MODEL OUTBACKS. I LIVE IN ALASKA WHERE THE USE OF HEADLIGHTS IS MANDATORY ON SOME ROADS. FREQUENT AND UNANTICIPATED LOSS OF THE HEADLIGHTS IS A SAFETY HAZARD AS WELL AS COSTLY. *TR

Mileage: 14,900

I PURCHASED MY VEHICLE NEW FROM DEALER 18 MONTHS AGO MY VEHICLE REQUIRES A LOW BEAM BULB REPLACEMENT EVERY 6 WEEKS TO 3 MONTHS. I HAVE BEEN PULLED OVER BY THE POLICE ON NUMEROUS OCCASIONS DUE TO THIS DEFECT. POOR ACCESS FOR HEADLIGHT REPLACEMENT IS ANOTHER SAFETY ISSUE THAT COMPOUNDS THIS PROBLEM. I ALWAYS LEAP A REPLACEMENT HEADLIGHT IN MY PREVIOUS CARS FOR SUCH THE RARE OCCASION THAT A BULB BURNED OUT I COULD EASILY PULL OVER AND IN 2-3 MINUTES BE BACK ON THE ROAD WITH FUNCTIONING LIGHTS. I HAVE NEVER OWNED A VEHICLE THAT REQUIRED LAYING ON THE GROUND, HAVING TO REMOVE THE INNER FENDER AND LIKELY IF YOU AREN'T A PETITE 5 FOOT TALL INDIVIDUAL SUCH AS MYSELF YOU MAY ALSO HAVE TO REMOVE THE TIRE TO ACCESS A HEADLIGHT. THIS IS A SERIOUS SAFETY ISSUE AND THE DEALERSHIP TELLING ME THERE ARE NO SERVICE BULLETINS PERTAINING TO SUCH A PROBLEM. ALL THEY(SUBARU DEALER) CAN DO IS GIVE ME A NEW BULB AND THAT I AM NO LONGER UNDER WARRANTY FOR A BULB IF ANYONE OTHER THAN THEY (SUBARU DEALER)INSTALLS THE BULBS . RIDICULOUS! I FEEL MORE CONCERNED ABOUT THE BULB BURNOUT SHORTOUT OR WHATEVER IT IS ISSUE DUE TO THE FACT THAT YOU JUST CAN'T FIX IT ALONG SIDE THE ROAD IF YOU HAD TO. *TR

Mileage: 5,000

I PURCHASED MY VEHICLE NEW FROM DEALER 18 MONTHS AGO MY VEHICLE REQUIRES A LOW BEAM BULB REPLACEMENT EVERY 6 WEEKS TO 3 MONTHS. I HAVE BEEN PULLED OVER BY THE POLICE ON NUMEROUS OCCASIONS DUE TO THIS DEFECT. POOR ACCESS FOR HEADLIGHT REPLACEMENT IS ANOTHER SAFETY ISSUE THAT COMPOUNDS THIS PROBLEM. I'VE ALWAYS KEPT A REPLACEMENT HEADLIGHT IN MY PREVIOUS CARS FOR SUCH THE RARE OCCASION THAT A BULB BURNED OUT I COULD EASILY PULL OVER AND IN 2-3 MINUTES BE BACK ON THE ROAD WITH FUNCTIONING LIGHTS. I HAVE NEVER OWNED A VEHICLE THAT REQUIRED LAYING ON THE GROUND, HAVING TO REMOVE THE INNER FENDER AND LIKELY IF YOU AREN'T A PETITE 5 FOOT TALL INDIVIDUAL SUCH AS MYSELF YOU MAY ALSO HAVE TO REMOVE THE TIRE TO ACCESS A HEADLIGHT. THIS IS A SERIOUS SAFETY ISSUE AND THE DEALERSHIP TELLING ME THERE ARE NO SERVICE BULLETINS PERTAINING TO SUCH A PROBLEM. ALL THEY(SUBARU DEALER) CAN DO IS GIVE ME A NEW BULB AND THAT I AM NO LONGER UNDER WARRANTY FOR A BULB IF ANYONE OTHER THAN THEY (SUBARU DEALER)INSTALLS THE BULBS. RIDICULOUS! I FEEL A GREATER CONCERN ABOUT THE BULB BURNOUT SHORTOUT OR WHATEVER IT IS ISSUE DUE TO THE FACT THAT YOU JUST CAN'T FIX IT ALONG SIDE THE ROAD IF YOU HAD TO. ALL CAR HEADLIGHTS SHOULD BE EASY TO GET TO AND REPLACE THEY ARE JUST THAT IMPORTANT. ESPECIALLY WHEN A CAR HAS REALLY QUESTIONABLY OPERATING HEADLIGHTS SUBARU. *TR

Mileage: 5,000

DRIVER SIDE LOW BEAM HEADLIGHT FAILED AT ABOUT 29,000 MILES. PASSENGER SIDE LOW BEAM HEADLIGHT FAILED AT ~32,000 MILES (ROUGHLY 3 MONTHS TIME ELAPSED BETWEEN EVENTS). *TR

Mileage: 28,000

THE CAR'S HEADLIGHTS BURN OUT AT A VERY FREQUENT RATE. REPLACING THEM IS VERY INCONVENIENT AND TIME CONSUMING SINCE YOU HAVE TO REMOVE THE WHEELS IN ORDER TO GET ACCESS. DEALER CHARGES $100.00 TO REPLACE. SOMETHING MUST BE WRONG WITH THE ELECTRICAL SYSTEM SINCE MY OTHER SUBARU HAS NEEDED ONLY ONE REPLACEMENT SINCE 2004. *TR

Mileage: 50,000

I HAVE NOW REPLACED 3 LOW BEAM LIGHT BULBS IN MY CAR WITHIN THE LAST 6 MONTHS. TWO ON THE LEFT AND ONE ON THE RIGHT. THIS IS A HUGE SAFETY ISSUE. BULBS SHOULD NOT BURN OUT THIS QUICKLY AND REPEATEDLY. *TR

Mileage: 60,000

DRIVER SIDE HEADLAMP BURNED OUT, REPLACED AT DEALERSHIP AND 12 WEEKS LATER THE PASSENGER SIDE HEADLAMP BURNED OUT. I AM SHOCKED THAT A VEHICLE WITH ONLY 20,000 MILES WOULD ALREADY HAVE TWO HEADLAMPS BURN OUT WITHIN WEEKS OF EACH OTHER. DEALERSHIP DENIES ANY KNOWLEDGE OF A PROBLEM WITH HEADLAMPS EVEN THOUGH INTERNET IS FLOODED WITH SIMILAR COMPLAINTS. *TR

SUBARU OUTBACK LOW BEAM HEADLIGHTS GOING OUT IS A DANGEROUS SAFETY ISSUE. PURCHASED 2011 OUTBACK IN NOV 2010. JULY 2011 DRIVER SIDE LOW BEAM HEADLIGHT REPLACED AT DEALER. NOV 2011 PASSENGER SIDE LOW BEAM HEADLIGHT REPLACED AT DEALER. JULY 2012 DRIVER SIDE LOW BEAM HEADLIGHT REPLACED AT DEALER. DEALER CHECKED OUT LIGHTING SYSTEM AND FOUND NO PROBLEMS. DEC 2012 BOTH LOW BEAM HEADLIGHTS OUT. CALLED SUBARU CORPORATE AND THEY SAID THEY HAD NO REPORTS OF THIS PROBLEM (EVEN THOUGH THERE ARE LOTS OF DISCUSSIONS ONLINE). REPLACED AT LOCAL MECHANIC BECAUSE IT WAS 17 DEGREES OUT AND THESE BULBS ARE NOT EASY OR CHEAP TO CHANGE (MY COST WAS $40+ FOR 2 BULBS PLUS $38 FOR MECHANIC INSTALL). IDENTIFIED THAT DEALER BULBS REMOVED WERE PHILIPS. REPLACED WITH SYLVANIA. MARCH 2013 DRIVER SIDE LOW BEAM HEADLIGHT OUT AGAIN. CALLED CORPORATE AGAIN. THEY SUGGESTED TAKING TO LOCAL DEALER (45 MINUTES AWAY) TO HAVE THEM CHECK THE CAR OUT. CORPORATE AND DEALER ARE SORRY TO HEAR OF PROBLEM AND WILL CHANGE THE BULB ... BUT THAT DOESN'T ELIMINATE THE SAFETY ISSUE. IN ADDITION, IT DOESN'T TAKE CARE OF THE HASSLE OR THE COSTS. IF YOU NEED MORE EXAMPLES OF THIS SAME PROBLEM (TO PROVE IT IS NOT JUST MY CAR), CHECK OUT THESE OTHER CASES LISTED ON THIS NHTSA WEBSITE: 2011 ------------------------- DATE OF INCIDENT: 03/01/2013 NHTSA ID NUMBER: 10500919 DATE OF INCIDENT: 05/03/2012 NHTSA ID NUMBER: 10487940 DATE OF INCIDENT: 09/13/2012 NHTSA ID NUMBER: 10475296 DATE OF INCIDENT: 08/17/2012 NHTSA ID NUMBER: 10471366 2010 ---------------------------- DATE OF INCIDENT: 11/01/2011 NHTSA ID NUMBER: 10498055 DATE OF INCIDENT: 10/01/2010 NHTSA ID NUMBER: 10486749. *TR

Mileage: 10,000

THE LOWBEAM HEADLAMPS ON THIS VEHICLE HAVE AN UNUSUALLY SHORT LIFESPAN. ON SEVERAL OCCASIONS, BOTH DRIVER AND PASSENGER SIDE HEADLAMPS HAVE FAILED WITHIN A FEW DAYS OF ONE ANOTHER LEADING TO AN UNSAFE VEHICLE CONDITION. THE DEALER AND SUBARU HAVE REFUSED TO PERFORM FREE DIAGNOSTIC TESTS TO DETERMINE THE CAUSE OF THE HEADLAMP FAILURES AND SHORT LIFESPAN. *TR

Mileage: 15,000

THE LOW BEAM HEADLIGHTS HAVE BURNED OUT TWICE. THE CAR IS A 2011 SUBARU OUTBACK, AND IT HAS LESS THAN 30,000 MILES ON IT. THE HEADLIGHT SETTING IS NOT KEPT ON THE "AUTO" SETTING. (SOME CLAIM USING THE AUTO SETTING CAUSES THE LIGHTS TO SWITCH ON-AND-OFF MORE CAUSING ADDITIONAL WEAR TO THE HEADLIGHT.) THE HEADLIGHTS WERE INSTALLED BY A DEALER, SO IT CAN BE ASSUMED THEY WERE INSTALLED TO CORRECT SUBARU SPECIFICATIONS. THE COMMUTE TO AND FROM WORK EVERY DAY IS A SINUOUS, TREE-LINED ROAD, WITH THE OCCASIONAL DEER CROSSING. DURING THIS TIME OF YEAR, THE COMMUTE TO AND FROM WORK IS IN THE DARK. HAVING ONE OR BOTH HEADLIGHTS BURN OUT IS A SAFETY ISSUE; DRIVING WITH THE HIGH-BEAMS ON JUST TO SEE THE ROAD IS ALSO A SAFETY ISSUE AND IS ILLEGAL. *TR

Mileage: 22,345

I AM ON MY THIRD SET OF HEADLIGHT BULBS CAR IS 23 MONTHS OLD AND BULBS KEEP BURNING OUT. NEVER HAD A PROBLEM LIKE THIS. MANY OTHER OWNERS HAVE THE SAME ISSUE AND NO RESOLUTION HAS BEEN FOUND. THIS IS THE LOW BEAM BULBS THAT BURN OUT. NOT AT THE SAME TIME USUALLY WITHIN 2-4 WEEKS OF EACH OTHER. *TR

Mileage: 53,000

I KEEP REPLACING HEADLIGHT BULBS AND THEY KEEP BURNING OUT FRIDAY WE HAD TO DRIVE A MOUNTAIN ROAD WITH FOG LIGHTS ONLY BECAUSE THEY BOTH BURNED OUT. THERE MUST BE A PROBLEM AS IT IS HAPPENING ALL TO OFTEN. *TR

Mileage: 23,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROVIDE PROPER ILLUMINATION OF THE ROADWAY. THE CONTACT STATED THAT THERE WERE TWO DIFFERENT LIGHT SHADES WHERE THE TOP HALF OF THE LIGHT WAS DARK AND THE LOWER PART OF THE LIGHT WAS BRIGHT, MAKING IT DIFFICULT TO DRIVE AT NIGHT. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

Mileage: 20

WITH THE HEADLIGHT SWITCH IN AUTO MODE THE HEADLIGHTS COME ON AND THEN TURN OFF WHILE GOING UNDER INTERSTATE BRIDGE OVERPASSES. THE HAZARD WITH THIS IS: VEHICLES IN FRONT THINK THEY ARE BEING SIGNALING AT AND THEY SUDDENLY SLOW . ALSO VEHICLES IN ONCOMING LANES THINK THEY ARE BEING SIGNALED AT. THEY SLOW AND STARE. THIS ISSUE I HAVE TAKEN TO THE DEALERS. THEY KNOW ITS A PROBLEM BUT GIVE NO SOLUTION OR HAVE A CORRECT REPLACEMENT PART.THEY SAY IT IS NORMAL, "ALL SUBARUS DO THIS". THERE IS AN ADJUSTMENT THEY HAVE TRIED BUT EITHER THE LIGHTS COME ON TOO SOON OR THEY DON'T COME ON SOON ENOUGH. AT THE HAPPY MEDIUM THEY COME ON AS DESCRIBE ABOVE AT EVERY BRIDGE OVERPASS. THIS IS NOT NORMAL. I WISH SOMEONE WOULD ADDRESS THIS DEFECT. OTHER OWNERS I HAVE TALKED WITH EITHER MANUALLY TURN THEIR LIGHTS ON WHEN NEEDED OR THEY LEAVE THE HEADLIGHT SWITCH IN THE "ALWAYS ON" POSITION. HEADLIGHTS ARE EXPENSIVE FOR THIS MODEL AND LEAVING THEM ON IS NOT AN OPTION FOR ME. SOMETIMES I FORGET TO TURN THEM AND I FIND MYSELF DRIVING IN THE DARK. ALL MY OTHER CARS HAVE AUTO-ON LIGHTS AND NATURALLY WORK PROPERLY. I WOULD APPRECIATE YOUR ATTENTION TO THIS POTENTIALLY HAZARDOUS DEFECT. IF I WAS PRIVY TO THIS DEFECT I WOULD NOT HAVE BOUGHT A SUBARU. *TR

Mileage: 5,035

I HAVE OWNED SEVERAL SUBARU'S OVER THE YEARS AND ALWAYS LOVED THE HEADLIGHTS. UNFORTUNATELY, I HAVE OWNED THIS ONE LESS THAN A MONTH AND I ALMOST HAD AN ACCIDENT DRIVING AT NIGHT ON THE COUNTRY ROADS IN CT. THE NIGHT TIME DRIVING LIGHTS ONLY ILLUMINATE TO A VERY LOW HEIGHT (10 FEET MAYBE?) AND HAVE A CUT OFF LINE WHICH APPEARS TO BOUNCE UP AND DOWN ON COUNTRY ROADS, MAKING IT ALMOST IMPOSSIBLE TO SEE THE ROAD OR ANYTHING IN THE DISTANCE. WHEN I TOOK THE CAR BACK TO THE DEALER TO HAVE THEM ADJUST OR REPLACE THE HEADLIGHT BULB THEY SAID THAT IS HOW IT WAS MANUFACTURED AND THERE WAS NO ADJUSTMENT NEEDED. THEY SAID TO DRIVE WITH THE HIGH BEAMS ON IT WILL HELP. I HONESTLY THINK THAT THIS MAY (PROBABLY WILL IF IT HASN'T ALREADY) CAUSE ACCIDENTS, IT ALMOST DID FOR ME AND SUBARU SHOULD REALLY LOOK INTO A FIX FOR THIS BEFORE SOMEONE LOSES THEIR LIFE. *TR

Mileage: 15

TL*THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE LOW BEAMS MADE IT DIFFICULT TO SEE AT NIGHT WHICH THE CONTACT BELIEVED TO BE A SERIOUS SAFETY HAZARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND BOTH THE DEALER AND MANUFACTURER STATED THAT THE HEADLIGHTS MET GOVERNMENT STANDARDS. THE CONTACT STATED THAT THE HEADLIGHTS NEEDED TO BE ADJUSTED AND THE MANUFACTURER WOULD PROVIDE NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Mileage: 5,000