2011 SUBARU OUTBACK Power Train Problems

My CVT Transmission started having problems with the Valve Body inside the transmission. On acceleration from a complete stop my vehicle would start "bucking" hard causing a violent back and forth rocking or "jerking" of the drive train and vehicle. I did not request a inspection of the failed Valve Body when I paid to have it replaced. The life and safety of myself and others are at severe risk of injury or death resulting from a complete failure of the Valve Body component when driving on highways or other roads because without any warning the vehicle will come to a complete stop which would cause a rear end collision possibly at highway speeds. Also I'm concerned about the Torque Converter having a failure because of the intense pressure from the failed Valve Body with the constant "bucking" on acceleration. I took my vehicle to both a independent transmission shop and a Subaru Service Center and the Independent Transmission Shop told me I needed a new transmission and the Subaru Service Department kept telling me they didn't know what was causing my vehicle symptoms. Subaru of America extended the warranty on my vehicle to 100,000 miles because of the problems with their CVT Transmissions but because I bought my vehicle used with over 100,000 miles on it they refused to either pay for 50% or 100% of the replacement cost. No warning Lights came on but when the Valve Body completely fails then the warning lights will illuminate. My Subaru Case Number that was DENIED is (Case# 250820-1801058) for Subaru extended warranty for CVT Transmission.

The contact owns a 2011 Subaru Outback. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that the transmission output shift was bent and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 100,000.

Mileage: 100,000

Torque converter issue that causes stalling similar to a manual transmission vehicle. The issue should have been a full recall but instead was only a "bulletin." For my own safety, I am stuck paying several thousand dollars for an issue the manufacturer is aware of but refused to cover by full recall. It is not just wear-and-tear, and is a danger to myself and other drivers on the road. And because the previous owner(s) were negligent in making sure the vehicle was repaired under warranty, I'm left paying a giant, unexpected bill. Does that seem like the right thing to you?

When coming to a stop the RPM's drop and the engine will stall, similar to not engaging the clutch on a manual transmission. Luckily there has not been a crash to date but the condition has worsened to the point it is no longer safe to drive and must be repaired. This is a known safety flaw with the torque converter and Subaru denied any responsibility or assistance in the quoted $2,400 repair.

Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns on my skin everywhere, hair falling out due to exposure, almost passing out while driving due to inhaling components, low visibility due to auto dimming in rear view and side mirrors. The problem has not been confirmed due to me being in a financial bind at the moment. The car has not been inspected. due to financial problems I am not able to get the vehicle looked at. There were no warnings except for the blue temp light came on but immediately will shut back off. Car also severely vibrates when turning on. They started appearing around against of 2024

Bought vehicle from Carvana, immediately noticed transmission shudder issues when driving near 50 mph. Brought vehicle in to multiple repair facilities. It had warped brakes, bad calipers, needed a new torque converter at least and the repair shop recommended a total transmission replacement. The whole vehicle shakes when driving near that speed or braking.

Seems like a transmission problem on my Subaru Outback. While braking to a stop the car shudders and then the engine stalls creating a hazardous situation. I'm forced to put the car in park and restart the engine. This sounds like a common issue with the tourque converter on these cars. This problem happens on a near daily basis unless you drive with such extreme caution you can sometimes avoid the issue.

Dashboard lights flashing, Brake lights Traction control Cruise Check engine

The car shudders when we come to a stop, sometimes cuts off completely. I am told this is a faulty torque converter. This is my 5th subaru, so I love the car, but, I have a family now, and I am not sure this is a safe vehicle for them to be in, please help me!!

Transmission failure at 55mph my couldn't shift and the motor revved up all the way to the redline mark and wouldn't stop when I tried to stop it the reaction control lights came on the cruise control light was flashing the emergency break light was flashing every light on my dash was flashing there was a terrible vibration in the steering wheel the Transmission was humming really loud and just got worse the car just kept going and not stopping I could have hit someone another person a car I could have hit anything instead I choose the ditch and cornfield the car has been looked at by a repair shop and everything has been duplicated by them the problem hasn't gone away or changed all the codes were cleared and as soon as it starts up they all came back signaling the transmission and torque converter the sounds are still there also upon start up the engine starts fine but the car can't be driven can't get above 15 mph without vibration and loud noises and the motor revving up without notice this is very dangerous you can't control the car

My mechanic tells me my Outback's K frame/engine cradle is rotting out where the control arms are attached. This is obviously a common problem with this run of vehicles, and leads to catastrophic failure. Further, the rear brake lines have rotted, and the geniuses ran them above the fuel tank, which would have to be dropped in order to repair. I believe this is a common enough problem to warrant investigation.

Vehicle engine/transmission/torque converter dies when coming to a stop. This is especially an issue when having to stop suddenly and get going again quickly as the vehicle has to be put in neutral, restarted, and put back in drive. It is a safety issue at traffic lights, traffic signals, and in stop and go traffic that has resulted in a multitude of near-miss rear end collisions that put my life and my families lives in danger. There is a service bulletin from Subaru (Bulletin Number: 16-90-13R; Revised: 02/15/18) that addresses a similar issue, but fails to mention the vehicle engine dying and the inherent safety issues that comes with the engine shutting off.

October 2019 Torque Converter failed, with unexpected stall outs & difficulty re-starting at stops. This was potentially dangerous, as driver could not get out of way of approaching vehicles.

The left front engine cradle collapsed due to rust while driving. this caused the car to swerve to the left, and when the brakes were applied, it also swerved left. The car was almost undriveable. The failure put the driver of the car at risk, and luckily it happened in city driving, and not on the highway. The engine cradle is a component of the frame of the car, and should not be rusting out after 130,000 miles. This is why I think this model may need to be subject to investigation and possible recall. The Subaru Dealer (Cityside Subaru) looked at the car and confirmed that the left front cradle collapsed due to rust. They say the repair would cost $2800. There was no warning or indication prior to failure. In fact, we have had this vehicle continuously serviced at the dealership since 2011, and since 2016 we have spent over $16,000 in repairs, including various front wheel components. I would have expected the dealer to notify us if there was a potential problem. Because they didn't I feel this is a catastrophic failure that could be dangerous in any situation, especially at high speeds.

The contact owns a 2011 Subaru Outback. The contact stated that while driving approximately 65 MPH and depressing the accelerator pedal, the vehicle inadvertently lunged forward. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact notified the manufacturer of the failure and provided information per manufacturer's request, but no assistance was provided. The failure mileage was approximately 100,000.

Mileage: 100,000

As I was driving my car it began to shudder. The lights on my dash turned on (engine, traction, oil, and break). I was in the middle of the road in ongoing traffic. The car behind me was able to swerve around in time. Cautiously, I was able to take the car to a mechanic. The valve body on the car needed to be replaced. This is typical for this year of Subaru. The dealer verified the issue and quoted me on the price.

While driving the car and stepping on the breaks really to avoid something in the road, the engine stalls and loses power requiring the driver to turn the key and restart the vehicle. My safety is a risk because if this happens on the street or highway with other vehicles around it could cause a major accident. This issue has not been confirmed by a dealer or independent service however, a call to my local dealership confirmed they have heard of this issue in the past and suggested it was the torque converter. The vehicle has not been inspected by the manufacturer, police, insurance or others. There were no warning lamps or any other indicators of this issue prior to the issue. They first started to appear a few years after owning the vehicle.

The valve body malfunctioned causing improper gear shifts. The vehicle would breifly stop acceleration at 20 mph, before forcefully shifting into 2nd gear. For 2 years there were no warning lights, codes or messages, nor would it reproduce the malfunction when a mechanic inspected it. The issue progressed to the point of not shifting into 1st gear and having no acceleration at a stoplight. At this point warning lights and codes were produced indicating the value body was the source of the issue. Although I was able to avoid an accident, there were several near incidents of being rear ended.

The contact owns a 2011 Subaru Outback. The contact stated that while coming to a complete stop, the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000. The VIN was not available.

Mileage: 153,000

2011 Subaru Outback has low rpm/idle stalling condition. This has caused a very dangerous safety issue while in traffic on the highway , while slowing in traffic. Several times I narrowly escaped an accident. This condition can prove deadly. There is currently a TSB 16-90-13r. This is not a recall and it should be. All years 2010-2012 especially on the Subaru Outback have been affected. The fix is a very expensive Torque converter replacement. The issue is so bad, Subaru changed the torque converter design for 2013, so again I say, why no recall and fix from Subaru? Thank you

A/C Compressor locks up, and serpentine belt flies off and stops power steering. Stalls due to this locking up.

Transmission failed on my 2011 Subaru Outback as I was entering the freeway, putting me in a very dangerous situation and at risk for being hit by other drivers. I didn't know it was transmission failure until I took it to a service center and they told me my transmission had failed and would need to be either rebuilt or replaced. Multiple dash warning lights came on as the car was stalling out. The repair cost me $5,600 to rebuild. The dealer said they would only replace it at a cost of $8,900. Neither dealer or Subaru customer service were helpful. I've taken very good care of the car, done routine maintenance and it only had 119,000 miles on it. The transmission shop said they are seeing a number of failures with the CVT transmission.

Vehicle has under 90k miles been regularly maintained and serviced. While driving engine light came on for engine overheating. Stopped driving vehicle. Called local Subaru dealer for diagnostic. Diagnostic revealed several unknown problems including transmission needs to be replaced. Since vehicle has under 100 k miles and is only 11 years old. I could not believe that this problem occurred ( note transmission replacement is over $8000). I took the vehicle in for a second opinion to local AAA shop. They informed me that Subaru issued a technical service bulletin for that year model Outback about the very problem I am having. After an online search of information about this problem I found several owners with the same problem and NO admission or assistance from Subaru. This is an expensive fix for a problem Subaru which Subaru is aware. This is a very dangerous problem because the vehicle will die on the road while in traffic that could cause high risk of an accident with injuries and possibly death. I have written to Subaru North America for assistance. So far no response. I believe this a possible recall because most of the complaints noted the problem occurs around 100K miles. And Subaru has done nothing to mitigate this problem.

Car started stalling when coming to a stop. No warning lights before or after. No check engine light or codes. Subaru dealership diagnosed it as torque converter without inspecting the car. Torque converter replaced by independent shop solved issue.

While driving the car on or about 12/21/2021 at about 6 or 7 pm at night, I experienced a catastrophic failure of the transmission. The car lost drivetrain power and began to shudder and limp along the road. All the warning lights on the dashboard lit up at once. Fortunately, I was not on a highway, and I was able to safely pull over to the side of the road. But the incident did leave me unsettled and distressed especially as it was happening. There were no warning signs or indications of something was amissed prior to the failure. At a Subaru dealership service, I learned with the valve body and the torque converter need to be replaced at an expensive cost (almost $4,000). This is a problem that Subaru is aware of and has done little to address it before the failure occurs in affected vehicles at large. I feel this is a serious safety issue that needs to be proactively remedied before failure can occur. My car only has 160,000 miles and responsibly driven. Normally, such a car should not have experienced such a catastrophic failure in the transmission as mine did even at that accrued mileage. I also later learned that this is a prevalent problem on this particular car model, so much so that many dealership service departments are performing this type of repair at least once a week. For this problem to be this relatively widespread means there some sort of defect or design flaw in the system itself. There seems to be a high rate of incidence for a critical part on a vehicle that should normally and typically last the lifetime of the vehicle.

When coming to a stop, the transmission's torque converter does not disengage, causing the engine to stall. This was diagnosed by two independent repair shops and there is an open TSB from Subaru that addresses this problem. However, when slowing down at an intersection, the sudden stop can be dangerous.

I have a 2011 Subaru Outback with ~`40k miles. After buying the vehicle in late 2020 I began to notice the vehicle shuttering and shaking when coming to a complete stop or when I begin to reverse and when the vehicle shutters there is a significant RPM drop. The shuttering issue occurs randomly and is concerning but the bigger issue is that the vehicle has also stalled after coming to a hard stop twice in the last year. When braking hard from 60 mph to avoid vehicle the vehicles engine stalled out. When this occurred I had to place the vehicle in park then restart the engine. As of today I have never seen a warning message or anything that would let me know that there was an issue. When researching the topic I found that this is a known issue by Subaru related to a faulty thrust washer in the CVT and a TSB, 16-90-13r was issued but was not directly communicated to the customer. The warranty was extended to 100k miles but the vehicle was purchased at 128k miles and I was told that the repair would not be covered since it fell outside the extended warranty. Thankfully when the car stalled there was not a vehicle behind me and I was visible on the road but this issue poses great risk to safety since one loses power to the vehicle. Also, the symptoms of the failure would leave the average driver to think it was a more common issue ( pad, caliper, tire balance) which would be misdiagnosed.

The contact owns a 2011 Subaru Outback. The contact stated while driving 50 MPH, several unknown warning lights illuminated. The contact pulled over to the side of the road and then had her brother-in-law continue driving manually to an independent mechanic. The mechanic inspected the vehicle and diagnosed the failure as a faulty transmission and torque converters. The mechanic replaced the transmission with a used transmission with lower miles. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

Torque Converter failure. When trying to stop, the car would stall out (not safe in busy intersections or when cars are behind you). No warning came up except momentarily when the stalling occurred. I have taken my car in to Subaru for all recommended servicing and repairs and directed based on mileage and service team recommendations. My vehicle was taken to my local Subaru service facility (Bruce Titus Subaru of Tacoma) for inspection after the stalling issue. Dealer confirmed the problem prior to repair (torque converter failure necessitating replacement). Torque converter failure is an all too common problem with the year and make of my car (2011 Subaru Outback) and Subaru of America put out an extended warranty coverage to rectify the complaints I presume. This was extended out to 10 yrs past the manufacture date or up to 100,000 miles. By car is ~ 7 months past the 10 year mark but still under 100,000 miles. Subaru of Americal is only willing to repay me $1000 back as a good will gesture (total pre tax was $2,321). This is a problem with so many of the Subaru's out there with CVTs. This was frightening to have happen and is beyond frustrating that people are having to pay out of pocket for issues that Subaru is well aware of but only willing to fix if a car has a failure in there extended warranty time frame. This SHOULD have been a recall for all cars due to safety!!!

Mileage: 99,999

I was driving at 65mph on highway in a like new 2011 Subaru Outback with 146,000 miles when the transmission valve body crapped out. This caused a severe shutter and loss of power like a missed gear, but thankfully I was able to coast off the highway without using the gas or without crashing. The drivetrain lost power unexpectedly again pulling into the parking lot off the highway. This action appears to be a major safety issue. I believe there is a manufacturing defect in one of the closed system parts that caused this perfectly maintained & repaired, vehicle in immaculate baby'd condition to fail. Vehicle is in perfect condition, and all maintenance in manual have been done as outlined by Subaru. My concern is the safety. Warning Lights were: Blinking Park Light Blinking AT Oil Temp Blinking Cruise Solid Check Engine Solid Traction Control The codes that were pulled were: P0700, P2764, C0057, C0054 Subaru of America has been notified of the issue.

Mileage: 146,000

When coming to a stop the motor almost dies. When I went to start going into a roundabout the engine stalled and chugged like I wasnt in the right gear. It is an automatic... No warning lights or anything.

Transmission was repaired with a new valve body at 119,000 miles. This was as a result of the TSB 16-90-13R released by subaru. The car now has 137K miles on it, and in researching the issue, the torque converter was not replaced when the work was done. Now the torque converter has fully failed and has damaged the transmission to where it needs replaced. The vehicle cannot be repaired under warranty despite the release;atively recent partial warranty repair. This car was stalling multiple times before it finally failed. We were quoted $6936 to replace transmission, but this is more than the car is worth.

This past week, I purchased a 2011 Subaru Outback for my daughter to have what I have always understood as a safe car. The car is nearly stalling on occasions when you come to a complete stop and at times when you are nearly stopped. The major incident is the engine shut off with me when I had to stopped quickly, nearly causing an accident when I had to put the car in neutral to start it back up. I was able to replicate it several times since then in places like empty parking lots....going as slow as 10 mph before putting on the brakes. No warning lights associated with this issue. I have not been to a dealer, but through research, I have seen that there is a faulty design in the transmission/torque converter (thrust bushing). I understand there is a TSB showing that Subaru would fix this problem, but only for vehicles under 100k miles (extended warranty). Our vehicle has 156k, but I don't see why mileage has to determine if a faulty design from the factory is replaced or not. It appears the original owner (I don't know them) either didn't have it fixed before 100k, it was fixed and has reoccured again, or the problem didn't manifest itself until after 100k and they decided to just sell/trade it. Nonetheless, this is not an acceptable problem for a car to have...especially for new drivers. I don't want to have to sell this car, because I really like Subaru's products, but I cannot have my children driving/riding in a car with this potential for causing a preventable accident. Thank you for your time.

Mileage: 156,000

2010-15 Legacy/ Outback 2.5L CVT Garavel Subaru dealer expensive fixing and some cars have recalls.

THE INSTALLED CVT TRANSMISSION HAS DEVELOPED A LEAK AT 115,000 MILES OR LESS. THE ONLY SOLUTION OFFERED BY SUBARU AS A MEANS TO REPAIR THE SEAL LEAK IS TO INSTALL AND ENTIRELY NEW TRANSMISSION AT A COST OF $7,000. THE TRANSMISSION IS NOT BAD - THE SEAL IS. THERE WAS A WARRANTY EXTENSION SPECIFICALLY DUE TO THIS ISSUE WITH THIS CVT TRANSMISSION AND MODEL YEAR - AND WE ARE ONLY JUST OUT OF THE COVERED PERIOD. THE CVT WAS INCORRECTLY DESIGNED INITIALLY, AND THE POTENTIAL FOR INJURY OR ACCIDENT DUE TO NOT ADDRESSING THE ISSUE IS HIGH. SUBARU HAS NOT OFFERED ANY SOLUTION AT THIS POINT, AND HAS SUGGESTED THAT WE 'BUY ANOTHER MODEL'. THANKS FOR NOTHING. A POWERTRAIN ON A SUBARU SHOULD LAST - AND IS REPUTED TO LAST - UPWARDS OF 200,000 MILES. WE GOT A LEMON.

OUR 2011 SUBARU OUTBACK HAD A RADIATOR LEAK WITH NO WARNING SIGNAL. THE CAR OVERHEATED, THE RADIATOR CRACKED, AND WE BLEW THE HEADGASKET. ONLY AFTER THE DAMAGE WAS DONE DID A WARNING LIGHT COME ON. THE CAR ONLY HAS 100K MILES AND HAS BEEN CAREFULLY MAINTAINED.

Mileage: 100,000

MY VEHICLE LOSES POWER AND STALLS IN TRAFFIC WHEN SLOWING DOWN ON A CITY STREET. THIS IS A COMMON ISSUE WITH THE TORQUE CONVERTER IN SUBARUS MADE AROUND THIS YEAR. SUBARU IS AWARE OF THIS ISSUE AND HAS EVEN ISSUED A SERVICE BULLETIN REGARDING THIS PROBLEM. THEY ALSO EXTENDED THE WARRANTY ON THE CVT BECAUSE OF SO MANY COMPLAINTS REGARDING THIS ISSUE BUT HAVE NOT ISSUED A RECALL. THIS IS EXTREMELY UNSAFE AND STALLING IN TRAFFIC COULD CAUSE SERIOUS INJURY AND DEATH. THERE SHOULD BE A RECALL ON THIS DEFECTIVE TORQUE CONVERTER.

VEHICLE ENGINE STALLS AND SHUTS DOWN WHEN I BRAKE AT INTERSECTIONS/LIGHTS. I HAVE TO PUT CAR IN P-ARK AND RESTART THE ENGINE. THIS STARTED HAPPENING WITHIN LAST TWO MONTHS AND IS INCREASING IN FREQUENCY; CAR NOW HAS 121 000 MILES. IT IS A VERY UNNERVING EXPERIENCE AND RAISES SAFETY CONCERNS. I HAVE SCHEDULED A SERVICE CALL WITH LOCAL DEALERSHIP TOMORROW BUT NOTICED ON SUBARU'S SITE SIMILAR CONCERNS FROM OTHER DRIVERS.

Mileage: 121,000

2011 SUBARU OUTBACK WITH CVT TRANSMISSION STALLS WHEN COMING TO AN ABRUPT STOP. SUBARU HAS A TSB AND KNOWS THERE IS AN ISSUE WITH THE TORQUE CONVERTERS IN THESE CARS. THE VEHICLE STALLED COMING TO AN ABRUPT STOP IN THE MIDDLE OF AN INTERSECTION. THIS IS A MAJOR SAFETY ISSUE THAT SHOULD BE CORRECTED VIA RECALL OF CVT MODEL 2011 OUTBACKS.

Mileage: 190,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 10 MPH APPROACHING AT A RED LIGHT, THE VEHICLE STALLED AND WAS ALMOST REAR-ENDED BY ANOTHER VEHICLE. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT THE FAILURE PERSISTED WHILE DRIVING TO HER RESIDENCE. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO BOWSER AUTOMOTIVE - POWER OF BOWSER (1001 CLAIRTON BLVD, PLEASANT HILLS, PA 15236) AND WAS DIAGNOSED WITH A TORQUE CONVERTER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER COMING TO A STOP, THE VEHICLE WOULD SHUDDERED AND STALLED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GLANZMANN SUBARU LOCATED AT 95 OLD YORK RD B, JENKINTOWN, PA 19046 WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V326000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

WHEN DRIVING THE 2011 SUBARU OUTBACK AND COMING TO A STOP, THE VEHICLE WILL SHAKE AND/OR SHUDDER AND WILL OFTENTIMES STALL OUT. THE DEALER CLAIMS THAT WE NEED TO REMOVE THE ENGINE AND REPLACE THE TORQUE CONVERTER. THIS SEEMS TO BE A KNOWN ISSUE ON THE 2011 OUTBACK AND THERE HAS BEEN A TECHNICAL SERVICE BULLETIN ISSUED FOR THIS. THIS IS NOT SAFE AS THIS CAN HAPPEN ON HILLS OR IN WINTER ON SNOWY/ICY ROADS SO SHOULD BE ELEVATED TO A RECALL. NOT TOO MENTION THE COST OF THIS REPAIR IS OUTSIDE THE REALM OF REALISM AND LANDS IN THE ZONE OF CRUEL AND UNUSUAL PUNISHMENT.

Mileage: 100,000

WHEN TURNING SHARPLY OR COMING TO A QUICK STOP, THE CAR SHUDDERS AND STALLS. SUBARU ACKNOWLEDGED THE PROBLEM ONCE AND REPLACED THE TORQUE CONVERTER, BUT THE PROBLEM IS BACK AND THEY WILL NOT PAY FOR ANY FURTHER REPAIRS FOR THIS ISSUE, WHICH HAS BEEN ONGOING. IT'S DANGEROUS TO HAVE THE CAR STALL SUDDENLY!

Mileage: 190,000

VEHICLE REPEATEDLY STALLS ABRUPTLY WHILE SLOWING DOWN OR TURNING. PLEASE SEE ATTACHED DOCUMENTS FOR FURTHER DETAILS. THE CONSUMER STATED THE POWER TRAIN HAD A FAILED PART THAT SHOULD HAVE BEEN RECALLED.*JS

Mileage: 160,000

OCCASIONALLY, PERHAPS 4 TIMES IN THE LAST YEAR, WHEN I PUT MY CAR INTO 'DRIVE', THE ENGINE ENGAGES AND LURCHES FORWARD. IT FEELS AS THOUGH THE CAR WITH TAKE OFF FORWARD AT A HIGH SPEED.

Mileage: 75,000

DURNING HARD/QUICK STOPS THE CAR WILL SHAKE JUST BEFORE STOPPING AS IF THE ENGINE WANTS TO STALL. MORE THEN HALF OF THE TIME THE CAR WILL STALL. IT WILL START RIGHT BACK UP BUT THIS IS A HUGE SAFETY ISSUE HAVING YOUR CALL STALL IN THE MIDDLE OF THE ROAD. SUBARU HAS ISSUED A SERVICE BULLETIN 16-90-13R FOR THIS ISSUE. BASICALLY THEY NEED TO REPLACE THE TORQUE CONVERTER. THEY ALSO EXTENDED THE POWER TRAIN WARRANTY TO 100,000MI FROM 60,000MI. CARS THAT ARE OUTSIDE THE EXTENDED WARRANTY ARE OUT OF LUCK FOR ANY NO FINANCIAL ASSISTANCE FROM SUBARU FOR A KNOWN SAFETY ISSUE. MY LOCAL SABARU DEALER JUST QUOTED ME $2500 TO FIX A KNOWN SAFETY ISSUE. THERE SHOULD BE A RECALL FOR THE ESTIMATED 1.5 MILLION SUBARU'S THAT THE SERVICE BULLETIN ADDRESSES.

Mileage: 165,000

WHEN STOPPING THE CAR STALLS AND DIES ON STREETS, HIGHWAYS, ETC. I HAVE ALMOST BEEN REAR ENDED AND IT EVEN DIED WHILE OBSTRUCTING ONCOMING TRAFFIC. SUBARU ISSUED A TECHNICAL SERVICES BULLETIN (TSB 16-90-13R) WHICH DESCRIBES THE ISSUE PERFECTLY, HOWEVER DUE TO MILAGE (40K OVER 100K) THEY WILL NOT CORRECT THE BAD PART, WHICH IS NO LONGER EVEN AVAILAABLE TO PURCHASE THROUGH THEM! PART # 31100AB170. THE NEW PART 31100AB171 AND 31100AB172 SHOULD BE ISSUED TO ALL 2010-2012 OUTBACK OWNERS AS A RECALL. IF THEY WILL NOT EVEN SELL THE ORIGINAL PART ANYMORE BECAUSE THEY KNOW IT IS GARBAGE AND THEN PLAY THE FEEL GOOD BEST CAR EVER COMMERCIALS, THAT IS MISLEADING AND FRAUDULENT. HELP NHTSA, YOU ARE OUR ONLY HOPE.

Mileage: 147,000

I PURCHASED THIS AS A USED VEHICLE AS IS WITH 130,000 MILES. IT WAS WITHIN A COUPLES WEEKS THAT I NOTICED THE VEHICLE WOULD DIE EVERY TIME I WOULD BRAKE AT AN INTERSECTION OR STOP SIGN/LIGHT. THANKFULLY, I LIVE IN A SMALL TOWN, BUT DO OCCASIONALLY TRAVEL TO LARGER CITIES. AS YOU COULD IMAGINE, THIS IS QUITE DANGEROUS AT BUSY INTERSECTIONS!!! I JUST RECENTLY HIT 135,000 MILES AND NOW HAVE ANOTHER ISSUE! AT HIGHWAY SPEED, IT WILL INTERMITTENTLY HESITATE, THE RPM GAUGE JUMPS UP AND IT MAKES A SCREECHING NOISE. AFTER RESEARCHING ON LINE, IT APPEARS THAT SEVERAL CONSUMERS HAVE COMPLAINED ABOUT BOTH ISSUES. THEY ARE BOTH CAUSED BY A PROBLEM WITH THE CVT AND THAT SUBARU HAS MADE NO ATTEMPT TO CORRECT THE ISSUE? I AM A MIDDLE-CLASS CONSUMER AND CAN NOT AFFORD A BRAND NEW VEHICLE, SO WHEN I DO PURCHASE A USED VEHICLE, I TRY TO FIND SOMETHING THAT HAS A HISTORY OF BEING RELIABLE AND LONG-LASTING. THIS VEHICLE IS NEITHER!!!

WHILE ENTERING AN INTERSECTION, UPON BREAKING THE SUBARU UNEXPECTEDLY STALLED OUT. WE WERE VERY STARTLED BECAUSE THE CAR BEHIND US HONKED THE HORN FOR US TO MOVE ON. WE FEEL VERY UNSAFE NOW WITH OUR EVERYDAY DRIVING.

Mileage: 99,000

THE RANDOMLY STALLS WHEN TRYING TO ACCELERATE AFTER COMING TO A COMPLETE STOP. THIS HAS HAPPENED ON NUMEROUS OCCASIONS, AND HAS LEFT ME AND MY SON STALLED IN THE MIDDLE OF AN INTERSECTION ON A FEW OCCASIONS. ON ONE OCCASSION, WE WERE ALMOST HIT BY A CAR ENTERING THE INTERSECTION. IN ADDITION TO THIS, THE AT OIL LIGHTS UP WHENEVER TRAVELING LONGER DISTANCES. THE MECHANIC HAS SAID THE CAR HAS A FAILING TRANSMISSION. I CONTACTED SOA DUE TO THE THE EXTENDED WARRANTY THEY HAVE ON THE VEHICLE. THE CAR MEETS THE 10 YEAR TIME-FRAME OF THE EXTENDED WARRANTY BUT THEY WILL NOT HONOR THE EXTENSION BECAUSE OF THE MILES WHICH WERE 132,000. I JUST BOUGHT THE CAR PUT MAYBE $1000 MILES ON IT BEFORE THE TRANSMISSION STARTED GIVING US PROBLEMS. THERE IS A DOCUMENTED ISSUE WITH THE SUBARU 2011 CVT THAT REQUIRES A RECALL, NOT AN EXTENDED WARRANTY. LOOK ALL OF THE INTERNET ON CUSTOMERS HAVING THEIR CVT TRANSMISSION FAIL AT JUST OVER 100,000 MILES AND BEING STUCK WITH $7000 REPAIR BILLS.

Mileage: 132,000

WHEN AM DRIVING AND I NEED TO STOP FOR ANY EMERGENCY AND I HIT THE BRAKES THE ENGINE WILL STALL DUE A FAILURE TORQUE CONVERTER MANUFACTURE, IT IS REALLY DANGEROUS AND AFTER A SUDDEN STOP I WOULD NOT BE ABLE TO DRIVE AWAY AND I WAS ABOUT TO INVOLVE IN A MAJOR ACCIDENT BECAUSE OF THIS STALLING ISSUE.

Mileage: 4

NOVEMBER 2019, AT 115,000 MILES THE TRANSMISSION STARTED SLIPPING REQUIRING A REPLACEMENT. I WAS TOLD BY SUBARU OF AMERICA CORPORATE THAT "SUBARU DOESN'T HAVE TRANSMISSION PROBLEMS." THERE IS A LOT OF EVIDENCE OUT THERE TO THE CONTRARY. MAY OF 2020 THE VEHICLE STARTED OVERHEATING. IT WAS DIAGNOSED BY A MECHANIC THAT THE HEAD GASKET WAS FAILING AND NEEDED TO BE REPLACED. THIS IS ANOTHER KNOWN ISSUE WITH SUBARUS. A $28,000 2011 AUTO IS ONLY SUPPOSED TO LAST 120,000 MILES?

Mileage: 115,000

TORQUE CONVERTER ASSEMBLY REPAIR. WHEN SLOWING DOWN TO A STOP, THE CAR SHAKES, SHIMMIES AND SHUTS OFF. I HAVE TO RESTART. THIS IS VERY DANGEROUS. I'VE SPOKEN TO SUBARU AND THEY SAY THEY WON'T FIX THE PROBLEM ON MY CAR BECAUSE IT HAS 149K MILES ON IT. THEY SAY THEY WILL GIVE ME 1,000 DOLLARS TOWARD PURCHASE OF A NEW CAR. I WOULD LIKE MY CAR REPAIRED.

Mileage: 147,000

6 SPEED MANUAL TRANSMISSION - WHEN COMING TO STOP QUICKLY FROM HIGH SPEED, CLUTCH IS FULLY DEPRESSED (AND EVEN SOMETIMES IN NEUTRAL), THE ENGINE RPMS DROP VERY LOW CAUSING THE ENGINE TO SHUDDER. THIS HAS BEEN OCCURRING CONSISTENTLY FOR OVER 1 YEAR BUT DEALERSHIP HAS CLAIMED THEY ARE UNABLE TO REPLICATE THE PROBLEM. THIS IS VERY CONCERNING DUE TO THE FACT THE ENGINE COULD STALL CAUSING LOSS OF CONTROL. THIS SEEMS VERY SIMILAR TO THE SYMPTOMS OF A BAD TORQUE CONVERTER AS RECALLED ON THE AUTOMATIC TRANSMISSION, HOWEVER, OBVIOUSLY THIS CAN'T BE THE CASE FOR A MT. *TR

Mileage: 88,000

SUBARU OF AMERICA'S CORPORATE CALL CENTER AND TWO SEPARATE DEALERSHIPS (PRIME SUBARU MANCHESTER NH, CLAY SUBARU NORWOOD MA) PROVIDED WRONG INFORMATION ON NUMEROUS OCCASIONS THAT CONFLICTED WITH THEIR TSB 11-104-11. THEY AFFIRMATIVELY SAID THAT THERE WAS NEVER AN UPDATE FOR THE TRANSMISSION CONTROL MODULE AVAILABLE FOR THE VEHICLE AFTER IT LEFT THE FACTORY. THIS IS COMPLETELY INCORRECT AND THUS I SPENT 2 YEARS TROUBLESHOOTING A KNOWN ISSUE, HUNDREDS OF DOLLARS ON DIAGNOSTIC FEES, AND I EVEN REPLACED THE TORQUE CONVERTER AS IT WAS AFFLICTED WITH THE SQUEAL DESCRIBED IN TSB 16-101-16R AND WE COULDN'T RULE OUT THAT ISSUE. THE SYMPTOM IS AN ERRATIC SHIFTING PATTERN, ESPECIALLY WHEN SLOWING DOWN FOR A RED LIGHT THEN SPEEDING UP WHEN IT TURNS GREEN. I DID MY OWN RESEARCH TO DISCOVER THIS TSB VIA ONLINE POSTS AND DOWNLOAD IT FROM THE NHTSA WEBSITE. KRISTEN WEAVER WAS THE ASSOCIATE I SPOKE TO AT SUBARU OF AMERICA ON 5/29/2020. SHE DENIED THAT THE TSB APPLIES TO MY CAR EVEN THOUGH IT CLEARLY SAYS ON THE TSB THAT ALL MY11 OUTBACK 3.6R ARE EFFECTED. PRIME SUBARU IN MANCHESTER NH PERFORMED THE TORQUE CONVERTER REPLACEMENT AND SHOULD HAVE UPDATED THE TCM AT THE TIME, BUT THEY SAID THERE WAS NO UPDATE AVAILABLE. CLAY SUBARU IN NORWOOD MA ALSO SAID AFFIRMATIVELY THAT THERE WAS NEVER A TCM UPDATE AVAILABLE. MILFORD SUBARU IN MILFORD NH FINALLY APPLIED THE UPDATE AT MY SPECIFIC REQUEST AND CONFIRMED THAT PRIME SUBARU SHOULD HAVE DONE SO WHEN THEY DID THE TORQUE CONVERTER UPDATE, AND THAT THEY DID NOT.

Mileage: 120,000

P0700/P2764 CODE AFTER EVERY LIGHT ON THE DASH LIT UP AFTER DRIVING IN HARD RAIN. VEHICLE SHIFTS HARD AND IS RANDOMLY STALLING WHILE DRIVING. AFTER EXTENSIVE RESEARCH TRANSMISSIONS ARE FAILING AND SUBARU REFUSES TO RECALL THE CVT TRANSMISSIONS IN EFFECTED VEHICLES. *TR

Mileage: 120,000

CAR SHUDDERS AND ALMOST STALLS WHEN SLOWING TO A STOP. *TR

I HAVE BEEN REPORTING PROBLEMS WITH MY TRANSMISSION SINCE 2012 TO MY REGULAR DEALERSHIP, STAR SUBARU WHEN THE CAR HAD JUST 23,472 MILES ON IT. AT THIS POINT, I BELIEVE THAT I HAVE BEEN WRONGFULLY DENIED WARRANTY COVERAGE. THEN AGAIN, IN 2017, WHILE STILL UNDER WARRANTY, I BROUGHT MY OUTBACK TO STAR SUBARU COMPLAINING THAT WHILE DRIVING SLOW, THE CAR TENDS TO 'JUMP' MID-DRIVE, ALMOST LIKE SOMEONE REAR ENDED YOU. THE CAR AT THIS POINT WAS AT ABOUT 94,467 MILES, UNDER THE 100,000 MILE WARRANTY LIMIT. AFTER NUMEROUS COMPLAINTS I FINALLY RECEIVED A TEST DRIVE WITH A SUBARU MECHANIC AT STAR SUBARU IN BAYSIDE, QUEENS, NY. HE CONCLUDED THAT IT NEEDED TRANSMISSION PARTS, A TORQUE CONVERTER/VALVE BODY. AT THAT POINT I WAS SET TO HAVE IT REPLACED ONCE THE PARTS CAME IN. WEEKS WENT BY AND I HEARD NOTHING. I CONTACTED SUBARU OF AMERICA WHO WAS ABLE TO SET ME UP WITH EAST HILLS SUBARU. THE SOA PERSON WAS VERY HELPFUL WITH THE TRANSITION. THEY PERFORMED THEIR OWN DIAGNOSTIC, AND THE CONDITION AT THE TIME WOULD NOT REPLICATE. UNFORTUNATELY, WHEN THIS 'JUMP/SLAM' HAPPENS, IT DOES SPONTANEOUSLY. WE CANNOT MAKE IT HAPPEN, NOR DO WE EVEN KNOW WHEN IT IS GOING TO HAPPEN. IT WAS ALWAYS VERY SPORADIC. SOMETIMES IT WOULD HAPPEN ON THE HIGHWAY GOING 65, OR SOMETIMES LESS THAN 5MPH. ON A LONG TRIP BACK FROM VERMONT, THERE WOULD BE A LARGE REVVING SOUND, AND THEN IT FELT AS IF SOMEONE HIT US FROM BEHIND. ONCE AGAIN, I TOOK THE CAR TO SUBARU, ONLY TO BE TOLD THEY SIMPLY COULDN'T 'REPLICATE THE PROBLEM', AND THEREFORE WOULD NOT DO ANYTHING TO HELP US. ON APRIL 3RD 2019, I BRING MY CAR IN AGAIN TO EAST HILL SUBARU. CHECK ENGINE LIGHT ON. THEY DO RECALL. THEY ALSO TROUBLESHOOT THE CHECK ENGINE CODE, WHICH NOW COMES UP CLEARLY AS P1710 TORQUE CONVERTER TURBINE 2 SPEED SIGNAL CIRCUIT MALFUNCTION. NOW IT'S NOT COVERED UNDER WARRANTY.THE PRICE TAG IS VERY HIGH, ALMOST $6,000! *TR

Mileage: 94,467

THE VEHICLE HAS A FAULTY TORQUE CONVERTER. THIS WILL CAUSE THE ENGINE TO STALL DURING EMERGENCY BRAKING. THUS INCREASING THE LIKELIHOOD OF A SERIOUS ACCIDENT. SUBARU IS AWARE OF THE PROBLEM AND ISSUED A TSB 16-90-13R.

Mileage: 110,351

VEHICLE STALLS DURING HARD BRAKING CAUSING AN EXTREMELY UNSAFE CONDITION WHEN HAPPENING ON THE ROAD. OBVIOUSLY ONCE THE CAR STALLS THE OPERATOR CAN NO CONTROL AND MUST PUT THE CAR IN PARK TO RESTART. DIAGNOSED BY DEALER AS BAD TORQUE CONVERTER.

Mileage: 115,000

MY TRANSMISSION WAS SERVICED FOR A TORQUE CONVERTER RECALL AT THIS DATE. JUST A FEW THOUSAND MILES LATER MY TRANSMISSION CONTINUES TO DETERIORATE.IT MAKES LOUD NOISES WHILE DRIVING. MY SUBARU DEALER INDICATES THE TRANSMISSION COULD FAIL AT ANY TIME AND WILL FAIL EVENTUALLY.SUBARU CORPORATE SAYS THAT THIS IS NOT THEIR PROBLEM. THEY HAVE AN ARBITRARY 100,000 WARRANTY FOR THE ISSUE. I'M CONCERNED THE ISSUE WILL CAUSE ME TO BE INVOLVED IN AN ACCIDENT. OR LEAVE ME STRANDED, BOTH OF WHICH ARE SAFETY ISSUES. CAN YOU PLEASE HELP ME RESOLVE THIS WITH SUBARU. SHOULDN'T BY TRANSMISSION WARRANTY HAVE RESET, WHEN THEY SERVICED THE TRANS FOR THE TORQUE CONVERTER RECALL. THANK YOU FOR YOUR ASSISTANCE.

Mileage: 142,000

2011 SUBARU OUTBACK ENGINE OCCASIONALLY SHUDDERS AND IS SLOW TO START UP, PARTICULARLY IN EXTREME COLD. STARTING TODAY, 2/8/2020,WHEN DRIVING AND COMING TO A STOP, RUNNING ENGINE STALLED AND SHUT DOWN ON MULTIPLE OCCASIONS. FIRST WHEN DRIVING ON A BUSY STREET; TURNED IGNITION OFF AND RESTARTED ENGINE, DRIVING SLOWLY HOME. SECOND WHEN BRAKING TO A STOP AT AN INTERSECTION ON DRIVE TI BERMAN SUBARU OF CHICAGO DEALERSHIP FOR INSPECTION. BERMAN'S INSPECTION SAID NO CODES WERE STORED, PROVIDED THIS SERVICE RECOMMENDATION: "GIVE OWNER OPTION OF EITHER A NEW TRANS OR A TORQUE CONVERTER. IF CONVERTER IS REPLACED THERE MAY BE INTERNAL TRANS ISSUES. RECOMMENDATION: REPLACE TORQUE CONVERTER AND O RING. APPROVED: $ 154.95 - DECLINED: $ 2,457.53"

Mileage: 120,600

I HAVE READ OTHER OWNERS HAVING PROBLEMS WITH THEIR TORQUE CONVERTERS CAUSING THE CAR TO STALL OUT AND DIE. NOW I AM HAVING THIS PROBLEM IN MY CAR. THIS WILL CAUSE DANGEROUS SITUATION AND SUBARU WILL BE SUED BECAUSE THEY DID NOT PERFORM A RECALL

Mileage: 140,000

MY 2011 SUBARU OUTBACK STARTED TO STALL OUT WHEN COMING TO A SLOW STOP. IT WOULD INTERMITTENTLY FEEL LIKE IT WAS GOING TO DIE WHEN SLOWING DOWN AND WAITING IN THE MIDDLE OF INTERSECTIONS WHICH WAS VERY TERRIFYING ESPECIALLY IN HEAVY, ON-COMING TRAFFIC. SOMETIMES IT WOULD COMPLETELY STALL AND THE ENGINE WOULD STOP WHICH I WOULD THEN HAVE TO QUICKLY RESTART. IT WAS TAKEN TO A SUBARU DEALER FOR ASSESSMENT AND IT WAS DETERMINED THE TORQUE CONVERTER WAS FAILING. AFTER GOOGLING THIS ISSUE, I FOUND OUT THAT IS SUCH A COMMON PROBLEM THAT SUBARU HAS ADMITTED TO IT AND OFFERED AN EXTENDED WARRANTY (UP TO 100,000 MILES) ON SOME 1.5 MILLION OF THEIR CARS. WELL, MY CAR WAS JUST OVER THE 100K MILE MARK SO I WAS TOLD I WAS OUT OF LUCK. OF COURSE THIS IS A $4,000+ REPAIR DONE AT THE DEALER. AND IF THE TORQUE CONVERTER CAUSED DAMAGE TO THE CVT TRANSMISSION THEN YOU HAVE TO HAVE THE ENTIRE CVT REPLACED AT A COST OF $8,000! THE DRAIN THE TRANSMISSION TO SEE IF ANY METAL FLAKES ARE IN THE FLUID. IF THERE ARE THEN YOU'LL NEED TO GET A NEW CVT TRANSMISSION. WE WILL NEVER BUY ANOTHER SUBARU AGAIN AFTER ALL THEIR ISSUES AND SIGNIFICANT RECALLS. THIS IS CLEARLY A SAFETY ISSUE AND I DON'T UNDERSTAND WHY IT'S NOT A SERIOUS RECALL!

Mileage: 120,000

TSB WAS ISSUED FOR THIS DEFECTIVE TORQUE CONVERTER. ORIGINAL WARRANTY WAS EXTENDED, BUT VEHICLE IS NOW OUT OF WARRANTY EXTENSION. SUBARU DENIED MY REQUEST TO FIX THEIR DESIGN FLAW AS DOCUMENTED IN SERVICE BULLETIN # 16-90-13R. THE CAR ENGINE SHUTS OFF WHEN APPLYING THE BRAKES - THUS CREATING A MAJOR SAFETY ISSUE.

Mileage: 133,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DEPRESSING THE BRAKE PEDAL TO STOP, THE VEHICLE WOULD SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

THE CAR JUMPS AND JERKS, SIMILAR TO A MANUAL TRANSMISSION STALLING. THIS HAS OCCURRED DURING ACCELERATION FROM A STOP AT A RED LIGHT, TO DECELERATION IN HIGHWAY TRAFFIC!! UPON TAKING IT IN FOR SERVICE AT THE SUBARU SCHUMACHER IN WEST PALM BEACH, FL. THE SERVICE MANAGER INFORMED ME IT'S A COMMON PROBLEM. SUBARU IS WELL AWARE OF IT, YET THERE IS NO RECALL. SUDDEN STALLING OF THE VEHICLE IS A SERIOUS SAFETY ISSUE! APPARENTLY SOMEONE MUST DIE FOR ACTION TO BE TAKEN! THE DEALER SAYS TO REPLACE THE VALVE BODY AT A COST OF $2345 + TAX. THEN MENTIONS THEY WILL TEST DRIVE THE CAR, AND IF NOT RESOLVED, THEY MUST REPLACE THE TORQUE CONVERTER AT $3500 +TAX!!! ANY ONLINE SEARCH WILL TELL YOU THIS CAR WITH 114,000 MILES IS NOT WORTH THAT! SUBARU KNOWS ABOUT THIS SERIOUS PROBLEM, AND CONTINUES TO PLACE THESE FAULTY CVT TRANSMISSIONS IN SERVICE. PROBLEM PERSISTS UP TO 2017 MODELS, SIMPLY BECAUSE 2018/19 MODELS HAVEN'T REACHED THE MILEAGE YET FOR FAILURE. THIS STATEMENT CAME FROM THE SERVICE MANAGER HIMSELF. THANK YOU ARNAUD FOR BEING HONEST. GOODBYE FOREVER SUBARU, YOU'VE LOST A CUSTOMER AND HOPEFULLY YOU DON'T GET ANYONE KILLED OVER THIS!

Mileage: 114,000

AUTOMOBILE STALLING COMPLETELY AFTER BRAKING TO COMPLETE STOP AT STOP LIGHT AND STOP SIGNS ON 3 SEPARATE OCCASIONS. SHUDDERING AND SHAKING OR AUTOMOBILE OBSERVED. TORQUE CONVERTER REPLACED IN ORDER TO SOLVE PROBLEM. NOT KNOWN WHETHER OR NOT PROBLEM IS COMPLETELY FIXED.

Mileage: 135,000

WHEN COMING TO A STOP OR EVEN SLOWING DOWN, THE CAR STALLS. AT TIMES, THIS IS AN ANNOYANCE. OTHER TIMES, IT IS VERY UNSAFE AS CARS BEHIND ME HAVE TO REACT TO A SUDDEN STOP (ESPECIALLY IN STOP AND GO TRAFFIC). SUBARU ISSUED AN EXTENDED WARRANTY FOR THIS ISSUE, BUT ASSIGNED AN ARBITRARY 100K MILEAGE LIMITATION. THIS IS A DESIGN FLAW THAT SHOULD BE REPAIRED AT SUBARU'S EXPENSE, REGARDLESS OF THE MILEAGE THAT THE IMMINENT FAILURE OCCURS. THE DESIGN FLAW WAS ACKNOWLEDGED AS SUCH BY SUBARU THEMSELVES, IN A SERVICE BULLETIN #16-90-13R

Mileage: 197,000

MY VEHICLE ACCUMULATES A LOT OF HIGHWAY MILES. THESE ARE EASY AND UNSTRENUOUS TO AND FROM WORK. OVER THE PAST 3 MONTHS I HAD MY VEHICLE MISDIAGNOSED THREE TIMES WHEN I WAS COMPLAINING OF TRANSMISSION PROBLEMS. AS I HAVE JUST BROKEN 125,000 MILES MY VEHICLE GETS DIAGNOSED WITH NEEDING A NEW HEAD GASKET AND A NEW TRANSMISSION. COSTING EASILY MORE THAN THE VEHICLE IS WORTH. SUBARU IT NOT WILLING TO BACK THEIR VEHICLES. THE VEHICLE SHOULD BE LASTING WELL PAST 125,000 WITHOUT MAJOR MECHANICAL PROBLEMS LIKE THESE THAT COULD HAVE ENDED IN SERIOUS INJURY. AT THIS POINT NOTHING HAS BEEN DONE TO RECTIFY WHAT COULD HAVE BEEN AN UNSAFE SITUATION HAD I NOT CONTINUALLY PROMPTED THEM TO PROPERLY DIAGNOSE THE PROBLEM. AT THIS TIME MY VEHICLE IS UNSAFE TO DRIVE AND HAS BEEN OVER THE PAST FEW MONTHS DUE TO THESE ISSUES.

MY 2011 SUBARU OUTBACK ABRUPTLY STALLS WHEN I STOP. THIS OCCURRS IN DANGEROUS SITUATIONS SUCH AS STOPPING AT INTERSECTIONS, IN TRAFFIC, AND EVERY OTHER SITUATION THAT REQUIRES BRAKING WHILE DRIVING. IT IS SIMILAR TO STALLING A MANUAL VEHICLE BY BRAKING WITHOUT THE CLUTCH DEPRESSED

Mileage: 158,000

I WAS 40 MILES FROM HOME AFTER COMING DOWN A STEEP CURVY MOUNTAIN ROAD IN MANUAL WHEN SUBARU BEGAN SHIFTING WITH BIG JERKS AND SHUDDERS IN EARLY SEPT 2019, HAD TROUBLE SHIFTING FROM ONE GEAR TO NEXT. HANLEE'S SUBARU EVALUATED, REPLACED VALVE BODY AND SERPENTINE BELT. A FEW DAYS LATER IN RUSH HOUR TRAFFIC AT A RR CROSSING IT SHUDDERED TO A STOP AND DIED DURING WHICH THERE WAS A LOUD CLANKING SOUND UNDER AND BEHIND ME. I STARTED IT UP AGAIN BUT WAS TERRIFIED OF CAUSING AN ACCIDENT. RETURNED TO HANLEE'S WHERE THEY HAD IT FOR A WEEK AND COULD NOT REPRODUCE THE SYMPTOMS.SINCE I PICKED IT UP IT STILL HAS A "BUMP" WHEN I SLOW DOWN. THEN 0N 11/4/19 IT DID THE SAME SHUDDERING STOP WHEN I BRAKED IN TRAFFIC(GOING 35 MPH) FIVE MILES FROM MY HOUSE, DYING COMPLETELY. I RESTARTED IT AND TOOK IT TO SUBARU. THEY SAY IT MIGHT BE A TORQUE CONVERTER. I'M WORRIED FOR MY SAFETY. I ALSO SEE THAT BOTH THE CVT AND TORQUE CONVERTER HAD EXTENDED WARRANTIES ISSUED FOR THESE REASONS. WHEN THESE PROBLEMS BEGAN THE CAR HAD 110K MILES. THIS IS MY THIRD SUBARU AND HAVE NEVER EXPERIENCED SUCH POOR , DANGEROUS PERFORMANCE ON A CAR THAT SHOULD RUN WELL FOR AT LEAST 200K MILES WITH GOOD SERVICE. I AM WAITING TO HEAR FROM HANLEE'S ON THE SECOND DAY THEY HAVE HAD MY CAR.

Mileage: 110,000

MY 2011 SUBARU OUTBACK HAS STALLED OUT SEVERAL TIMES THIS SUMMER, BUT THE EVENT THAT I CAN RECALL MOST OBJECTIVELY FOR REPORTING PURPOSES OCCURRED ON AUGUST 17, 2019 WHEN MY VEHICLE STALLED COMPLETELY AFTER APPLYING THE BRAKES SUDDENLY TO STOP DUE TO BEING FLAGGED BY AN ONCOMING DRIVER ON MY NEIGHBORHOOD ROAD WHILE TRAVELING ABOUT 40 MPH. I HAD TO TURN OVER IGNITION SWITCH TO GET THE VEHICLE GOING AGAIN. WHEN I REACHED HOME, I RESEARCHED ONLINE FOR CAUSES OF STALLING IN 2011 SUBARU OUTBACKS, AND I FOUND NUMEROUS COMPLAINTS BY OTHER OWNERS OF THE SAME ISSUE. ACCORDING TO PEOPLE WHO HAVE HAD THEIR VEHICLES REPAIRED IT IS THE TORQUE CONVERTER. SUBARU ISSUED AN EXTENSION TO THE VEHICLE WARRANTY TO COVER THE COST OF REPAIR UP TO 100,000 MILES WHICH DOES ME NO GOOD BECAUSE AT THE TIME OF THE INCIDENT, I WAS WELL OVER THE 100,000 MILES. COST OF THE REPAIRS ON AVERAGE IS $2200.00. IT IS MY UNDERSTANDING THAT IF THERE IS A KNOWN PROBLEM WITH A VEHICLE WHERE DRIVER/OCCUPANT SAFETY IS AT RISK, THE CAR MANUFACTURER HAS TO RECALL THE PRODUCT. I WOULD THINK A CAR STALLING COMPLETELY WHILE IN OPERATION/MOTION IN TRAFFIC/ ROAD TRAVEL WOULD QUALIFY AS A POTENTIAL SAFETY HAZARD.

Mileage: 134,000

THE CAR ENGINE CUTS OFF WHEN SUDDENLY DECELERATING. MY WIFE AND CHILD STALLED TWICE ALREADY IN TRAFFIC, ONCE AT A BUSY INTERSECTION. ALSO WATER LEAKS INTO THE CENTER BRAKE LIGHT. PARKING BRAKE DOES NOT WORK.

Mileage: 145,000

MY 2011 SUBARU OUTBACK SOMETIMES SHUDDERS WHILE SLOWING DOWN AND HAS STARTED STALLING OUT AT STOPS. I FEEL THIS IS QUITE UNSAFE. I TOOK IT TO MY LOCAL SUBARU DEALER AND THEY TOLD ME IT NEEDS A TORQUE CONVERTER. THEY QUOTED $1459.45 FOR THE REPAIR. THE MAN AT SUBARU TOLD ME IT IS UNSAFE TO DRIVE, AS IT MAY FAIL WHILE DRIVING AND CAUSE AN ACCIDENT.

Mileage: 148,000

I PURCHASED MY 2011 SUBARU OUTBACK AT 75,000 MILES FROM HANSEL SUBARU IN SANTA ROSA,CA IN APRIL OF 2017 FROM A SALESMAN NAMED ANDRE. A COUPLE WEEKS AFTER PURCHASING IT I TOOK IT BACK TO THE DEALERSHIP TO GET THE TRANSMISSION INSPECTED BECAUSE IT WAS NOT DRIVING PROPERLY (COMPLAINING OF HARD SHIFTING). AFTER THEY INSPECTED IT THEY ASKED ME IF THIS WAS MY FIRST CVT AND I SAID YES, THEY TOLD ME THAT THE CAR NEEDED TO LEARN MY DRIVING HABITS SO THEY DID A 'RE-LEARN' ON THE CVT WHICH I HAD TO PAY FOR OUT OF POCKET. AT THIS TIME I HAD NO KNOWLEDGE OF THE EXTENDED WARRANTY OR THE CVT TRANSMISSION THE SUBARU RELEASED IN 2014. THIS SHOULD HAVE BEEN DISCLOSED WHEN I PURCHASED THE CAR. WHEN I TOOK IT IN FOR THE INSPECTION THEY SHOULD HAVE REPLACED THE CVT ACCORDING TO THEY SERVICE BULLETIN WITH THE EXTENDED WARRANTY. A COUPLE WEEKS AGO I'M DRIVING HOME FROM VENTURA AT NIGHT, TRAVELING 70MPH IN HEAVY TRAFFIC AND OUT OF NOWHERE ALL THE DASHBOARD LIGHTS START FLASHING AND THE CAR SUDDENLY LOOSES POWER, ALMOST CAUSING THE VEHICLE BEHIND ME TO REAR-END ME. THE VEHICLE IS AT 125,000 MILES (JUST OUTSIDE THE 100,000 MILE EXTENDED WARRANTY) AND SUBARU IS REFUSING TO PROVIDE ANY ASSISTANCE WITH A NEW TRANSMISSION. NOW I'M STUCK WITH A REPAIR BILL OF $8000 ON A VEHICLE I STILL OWE $10,000 ON. THIS SHOULD BE A RECALL, THE PASSENGER AND I COULD HAVE BEEN INJURED OR KILLED IN A FREEWAY PILEUP.

Mileage: 125,000

CAR HAS BEEN EXHIBITING INTERMITTENT LOW IDLING WHILE PARKED OR WHILE STOPPED AT RED LIGHT AND STOP SIGNS. ABOUT 3 DAYS AGO, ON THREE SEPARATE TRIPS MY OUTBACK SHUDDERED AND SHAKED QUITE VIOLENTLY WHEN STOPPING FOR ONCOMING TRAFFIC AS I WAS ATTEMPTING TO TURN. WHEN I DEPRESSED THE GAS PEDAL TO MAKE THE TURN, THE CAR CONTINUED TO SHUDDER AND STALLED AMIDST THE THREE LANE ONCOMING TRAFFIC. I RESTARTED THE CAR AND GENTLY DEPRESSED THE GAS PEDAL TO HOBBLE MY WAY INTO A PARKING LOT. I MADE MY WAY BACK HOME FULLY AWARE OF HOW THE CAR BEHAVED TO AVOID INCIDENT, BUT ALSO LEAVING ME AFRAID FOR MY FAMILY'S SAFETY. I IMMEDIATELY SCHEDULED A SERVICE APPT AT THE SUBARU DEALERSHIP. THE CAR DIDN'T EXHIBIT ANY OF THE PREVIOUS ISSUES ON MY DRIVE TO THE DEALERSHIP. AFTER AGREEING TO PAY FOR THE DIAGNOSIS FEE, THE SERVICE REP EXPLAINED TO ME THAT I NEEDED TO REPLACE THE TORQUE CONVERTER, WHICH WOULD COST ME OVER $2000. I FELT LIKE I HAD NO CHOICE BUT TO AUTHORIZE THE REPAIR, SO I DID. AFTER LEAVING MY CAR AT THE SHOP TO RETURN HOME I HAD THE OPPORTUNITY TO CONDUCT SOME QUICK RESEARCH ABOUT THE TORQUE CONVERTER AS IT PERTAINS TO MY MODEL YEAR CAR. THERE HAVE BEEN NUMEROUS COMPLAINTS FILED TO NHTSA AND SUBARU OF AMERICA ABOUT THIS ISSUE. I RECENTLY PURCHASED MY OUTBACK USED (SECOND OWNER) AT 145,000 MILES IN LATE MAY 2019. EXTENDED WARRANTY EXPIRED 8 MONTHS PRIOR TO MY PURCHASE. I TOOK THE CAR TO THE DEALERSHIP TO CHECK FOR ANY OUTSTANDING RECALLS UPON MY PURCHASE. BUT SINCE THE EXTENDED WARRANTY (AS A RESULT OF TECHNICAL BULLETIN 16-90-13R) ISN'T AN ACTUAL RECALL, NOTHING WAS FLAGGED. THERE WAS ABSOLUTELY NO WAY FOR ME TO BE AWARE OF THIS UNTIL THE PROBLEM REVEALED ITSELF, NOW LEAVING ME WITH A POTENTIALLY HAZARDOUS (IF NOT DEADLY) SITUATION IF NOT ADEQUATELY REMEDIED BY THE DEALERSHIP. I'M CURRENTLY WORKING WITH SUBARU OF AMERICA TO SEE IF THEY'LL COVER THE EXPENSE.

Mileage: 151,000

MY CAR STALLS WHEN I BRAKE SUDDENLY. THIS HAPPENS RANDOMLY AND HAS ALMOST CAUSED BE TO BE INVOLVED IN SEVERAL ACCIDENTS. JUST THIS MORNING MY CAR DIED AFTER BRAKING ON THE HIGHWAY AND I WAS NEARLY REAR-ENDED.

Mileage: 133,000

AROUND 12PM ON 8/28/19, MY 2011 SUBARU OUTBACK STALLED IN THE MIDDLE OF AN INTERSECTION AS I WAS COMING TO A FAST STOP TO ALLOW AN APPROACHING AMBULANCE TO TURN. I COULD NOT RESTART MY CAR BEFORE THE LIGHT CHANGED, LEAVING ME STRANDED IN THE FLOW OF THE INTERSECTION, UNSURE WHETHER TO CONTINUE THROUGH AGAINST THE RED LIGHT OR STAY PUT AS CARS DROVE BY FROM BOTH SIDES, A FRIGHTENING AND DANGEROUS EXPERIENCE THAT LEFT ME SHAKEN. AS MY SAFETY WAS THREATENED BY THIS INCIDENT, I NOTIFIED SUBARU OF AMERICA BY PHONE ON 9/6/19. I WAS CONTACTED BY ANTOINE LAVAL (CUSTOMER/RETAILER SERVICES DEPT.) AND WILL HAVE AN APPOINTMENT WITH MY SUBARU DEALERSHIP AT 1PM ON 9/13/19 TO HAVE THE TRANSMISSION EVALUATED. MY CAR HAS BEEN SHUDDERING/STALLING INTERMITTENTLY FOR MONTHS, AND IT IS NOW CLEAR THAT THIS IS DUE TO THE FAULTY CVT ISSUE REFERENCED IN THE LETTER SENT TO ME JUNE 2017. ALTHOUGH THE LETTER STATES THAT "FOR VEHICLES THAT ARE MORE THAN TEN (10) YEARS OLD OR HAVE MORE THAN ONE HUNDRED THOUSAND (100,000) MILES, INSPECTIONS OR REPAIRS UNDER THIS ONE YEAR COVERAGE PERIOD MUST BE COMPLETED ON OR BEFORE JULY 31, 2018," I AM PETITIONING SUBARU OF AMERICA TO FULLY COVER THE COST OF REPAIR/REPLACEMENT OF THE FAULTY TRANSMISSION IN MY SUBARU AS COMPENSATION FOR BEING PLACED IN THE DANGEROUS SITUATION OF BEING STRANDED IN THE MIDDLE OF AN INTERSECTION IN CROSS TRAFFIC.

Mileage: 130,000

WHEN BRAKING THE CAR STARTS TO SHAKE AND THEN STALLS. YOU THEN NEED TO PUT THE CAR IN PARK AND RESTART. IF YOU APPLY THE BRAKES AND FEEL THE CAR SHAKING, SOMETIMES LETTING OFF OF THE BRAKE IT WILL KEEP IT FROM STALLING. IT IS STILL AN UNSAFE SITUATION.

Mileage: 97,000

THIS IS A NEW COMPLAINT AFTER SUBARU AGREED TO REPLACE THE TRANSMISSION AT NO COST TO US, THE ORIGINAL OWNERS. THE CAR WAS DROPPED FOR DIAGNOSIS ON 7/29-TOLD THAT IT NEEDED A NEW TRANSMISSIONS, PARTS ORDERED, AND SERVICE SCHEDULED. SUBARU HAD THE CAR FOR JUST OVER TWO WEEKS. PICKED UP ON 8/13 AND EXPERIENCED THE SAME ISSUES THAT WE HAD PRIOR TO DROPPING IT OFF. HESITATION AND STALLING, ETC. SEE PREVIOUS COMPLAINT. NOW THEY WANT US TO DROP IT OFF FOR SERVICE AGAIN.

Mileage: 146,000

THE CAR STALLS WHEN COMING TO A FAST STOP AND SOMETIMES SHUDDERS LIKE IT IS GOING TO STALL WHEN SLOWING DOWN. THIS WAS HORRIBLE ON THE FREEWAY DURING TRAFFIC AS I HAD TO RESTART MY CAR NUMEROUS TIME. GOT CLOSE TO GETTING REAR ENDED A FEW TIMES. I TOOK MY CAR TO SUBARU AND IT IS A COMMON PROBLEM BUT INSTEAD OF DOING A RECALL THEY EXTENDED THE WARRANTY TO 100,000 MILES. MY CAR NOW HAS 103425 AND NOT COVERED. IT STARTED AROUND 102250 MILES WHILE IN CALIFORNIA ON MY WAY BACK HOME. I HAD TO PAY $2490.59 TO HAVE A SAFE CAR TO DRIVE. THIS IS A MAJOR SAFETY ISSUE WHEN IT COMES TO TRANSMISSION STALLING WHILE DRIVING. HOW IS IT EVEN LEGAL THAT THIS ISN'T A RECALL.

Mileage: 102,500

WITHIN OWNING THE VEHICLE FOR APPROXIMATELY 6 MONTHS, THE VEHICLE BEGAN SHUDDERING WHEN COMING TO ABRUPT STOPS. THIS CONTINUED AND BY APPROXIMATELY 11 MONTHS, THE SHUDDERING HAD BECOME MORE COMMON IN LESS ABRUPT STOPS AND IN SOME CASES WOULD STALL THE CAR. THE ISSUE REMAINS PERSISTENT, HOWEVER INTERMITTENT. THE MOST RECENT TIME OF IT STALLING WAS TWO DAYS AGO, APPROXIMATELY 18 MONTHS INTO OWNING THE CAR. I'VE HELD UP TRAFFIC NUMEROUS TIMES DUE TO THIS ISSUE WHILE HAVING TO RESTART THE CAR, HOWEVER THIS MOST RECENT TIME, IT OCCURRED ON A STEEPER HILL AND, HAD I NOT REACTED QUICKLY WITH THE BRAKES, I COULD HAVE ROLLED BACK INTO A CAR AND POTENTIALLY INJURED THE OCCUPANTS AND MYSELF.

Mileage: 118,300

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION FAILED AND THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED SUBARU DEALER FOR REPAIR. THE VEHICLE WAS PREVIOUSLY DIAGNOSED AT HERITAGE SUBARU OWINGS MILLS (LOCATED AT 9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 738-1475); HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

CAR WOULD SHUDDER WHEN COMING TO A STOP OCCASIONALLY AND FEEL LIKE IT WAS GOING TO STALL. I BROUGHT IT TO A MECHANIC WHO COULDN'T REPLICATE THE PROBLEM. AFTER MONTHS OF THIS HAPPENING RANDOMLY, THE CAR SUDDENLY LIT UP WITH ALL THESE DASH WARNING LIGHTS, I TRIED TURNING THE CAR OFF AND BACK ON BUT THE LIGHTS REMAINED ON, AFTERWARDS THE CAR WOULD SUDDENLY LOSE POWER. AS IT WAS LATE IN THE EVENING, I DROVE HOME, WITH THE CAR ALTERNATING BETWEEN LURCHING FORWARD AND LOSING POWER. THE NEXT MORNING THE PROBLEMS CONTINUED. I TOOK MY CAR TO MY MECHANIC WHO SAID IT WAS A TRANSMISSION ISSUE AND I NEEDED A TRANSMISSION SHOP. MY CAR HAS BEEN THERE FOR OVER 2 WEEKS. THEY SAID THAT THERE WAS DAMAGE TO THE TRANSMISSION AND THAT THIS IS A COMMON PROBLEM WITH THESE CARS, I HAVE YET TO RECEIVE AN ESTIMATE FOR REPAIRS. THE DAY BEFORE THE ISSUES STARTED I HAD TO DRIVE AN HOUR AND A HALF AWAY, SHOULD THESE ISSUES HAD HAPPENED ON THE HIGHWAY, THE CAR COULD HAVE STALLED OUT DOING HIGHWAY SPEEDS AND CAUSED A MAJOR ACCIDENT. FURTHERMORE, I WAS NEVER NOTIFIED OF THE WARRANTY EXTENSION. I PURCHASED THE CAR IN DECEMBER 2017, THE SHUDDERING OCCURED AT RANDOM SINCE I PURCHASED IT, I KNOWN THE SHUDDERING WAS A SYMPTOM OF A IMPENDING LARGE, CATASTROPHIC ISSUE, I WOULD HAVE BEEN ABLE TO BRING IT TO A DEALER TO HAVE IT REPAIRED AS THE WARRANTY EXTENSION EXPIRED JULY 2018.

Mileage: 180,000

WHEN COMING TO SUDDEN STOP VEHICLE STALLS. IT'S DUE TO A FAULTY TORQUE CONVERTER.

Mileage: 213,000

CAR HESITATED WHILE DRIVING, RPMS SOARED. LIGHTS CAME ON DASHBOARD-CHECK ENGINE LIGHT, BRAKE LIGHTS, TRACTION CONTROL SYSTEM LIGHTS AS WELL AS OTHER LIGHTS. TOOK TO LOCAL MECHANIC WHO ADVISED THE CODE RELATED TO TRANSMISSION ISSUES, HE RESET CODE AND ASKED US TO DRIVE FOR A FEW DAYS TO SEE IF IT WOULD COME ON AGAIN. IT DID. SAME CODE. CONTACTED SUBARU OF AMERICA WHO ADVISED IT WOULD NEED TO GO TO A "AUTHORIZED SUBARU DEALER" FOR DIAGNOSIS BEFORE THEY COULD HELP US. RESEARCH INDICATES THAT SUBARU EXTENDED THE WARRANTY ON THESE VEHICLES FOR THIS EXACT PROBLEM TO 10 YEARS, 100,000 MILES. THE PERSON I SPOKE TO AT SUBARU, MARTINA BROWN INDICATED THAT ONCE IT WAS DIAGNOSED THAT THEY WOULD BE ABLE TO REVIEW THE CLAIM AND HELP US OUT, SO WE DROVE THE CAR TO OUR LOCAL SUBARU DEALER. CAR WAS DRIVING FINE WHEN IT WAS DROPPED THERE. AFTER DIAGNOSIS, IT WAS CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED, BUT THEY REFUSED TO DO IT AT NO COST. IN FACT, THEY OFFERED US 1K TOWARD THE PURCHASE OF A NEW SUBARU. WHAT A JOKE, I CAN'T EVEN BELIEVE THEY WOULD HAVE THE AUDACITY TO MAKE AN OFFER LIKE THAT. WE'D ALREADY BEEN OFFERED WAY MORE THAN THAT AS A TRADE FOR A NEW VEHICLE ELSEWHERE, BUT DIDN'T TAKE THE OFFER BECAUSE WE WERE UNDER THE IMPRESSION THAT SUBARU WOULD DO THE RIGHT THING AND FIX IT. THE CAR IS UNDER THE 10 YEARS, BUT OVER THE 100,000 MILES. I FEEL THAT SUBARU SHOULD FIX IT AT NO COST SINCE THEY KNEW THIS WAS AN ISSUE. THERE SHOULD HAVE BEEN A RECALL ON THIS ISSUE AS IT IS A SAFETY ISSUE. THEY SHOULD BE MADE TO PAY FOR THESE REPAIRS. PLEASE ADVISE WHAT OPTIONS I CAN PURSUE TO GET THIS FIXED AT NO COST TO ME, THE ORIGINAL OWNER OF THE VEHICLE.

Mileage: 140,000

WHEN DRIVING THE CHECK ENGINE LIGHT/TRACTION CONTROL LIGHT CAME ON AND STAYED ON WHILE THE CRUISE CONTROL AND THE PARKING BREAK LIGHT BEGAN FLASHING. LATELY I'VE NOTED THE VEHICLE SHUTTERING WHEN SLOWING AND ALMOST STALLING OUT. THIS IS AT STOP LIGHTS/STOP SIGNS OR DRIVING OUT OF THE DRIVEWAY. AFTER TAKING IT TO THE DEALER THEY CONFIRMED THE VALVE BODY NEEDED REPLACEMENT...AND THAT THIS IS A KNOWN ISSUE WITH OVER 1.5 MILLION SUBARUS AFFECTED. COULD ALSO BE A TORQUE CONVERTED ISSUES, HOWEVER, MY DEALER DIDN'T MENTION THIS. I'VE CONTACTED SUBARU AS THERE WAS AN EXTENDED WARRANTY TO 100K MILES HOWEVER, MY CAR HAS JUST SLIGHTLY MORE THAN THAT. IT SOUNDS LIKE THIS IS A KNOWN ISSUE AND CREATES ANXIETY TO DRIVE IN TRAFFIC NOT KNOWING IF YOUR CAR WILL SIMPLY STALL OUT AND HAVE SOMEONE HIT YOU. THIS ISSUE HAS BEEN HAPPENING FOR A LITTLE BIT OF TIME (MAYBE 6 MONTHS?) WITH NO LIGHTS SHOWING ISSUES. THE CAR HAS BEEN MAINTAINED CONSISTENTLY AND ON TIME SINCE I BOUGHT IT NEW.

Mileage: 128,000

ENGINE WILL ABRUPTLY STALL DUE TO LOW IDLE WHEN COMING TO A STOP OR STARTING FROM A STOP. ADDITIONALLY, WHEN STARTING FROM A STOP, VEHICLE WILL SHUDDER AND LOSE POWER AS IF THE TRANSMISSION IS NOT SHIFTING. DTC CODES 2762, 2764, AND 0700 ARE PRESENT INDICATING A PROBLEM WITH THE UNLOCKING OF THE TORQUE CONVERTER. VEHICLE HAS 152,000 MILES. THIS IS A SERIOUS SAFETY ISSUE WHEN THE CAR STALLS UNEXPECTEDLY IN TRAFFIC. IT IS A KNOWN ISSUE TO SUBARU, AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF THIS MANUFACTURING DEFECT. A RECALL NEEDS TO BE ISSUED!

Mileage: 152,000

TRANSMISSION FAILED - LOSS OF POWER WHILE DRIVING

Mileage: 108,000

WHEN TRAVELING WITH CRUISE SET CAR HAS STALLED/STUTTERED. IT ALSO HAS AN EXTREME STALL/STUTTER WHEN COMING UP TO A STOP OR TAKING OFF FROM A STOP. THIS HAS BEEN A SAFETY CONCERN DUE TO DRIVERS AROUND ME NEEDING TO REACT TO THE SUDDEN CHANGE OF SPEED.

Mileage: 165,000

WHILE SLOWING DOWN THE CAR STARTS TO SHUTTER THEN STALLS OUT WHEN MY SPEED IS UNDER 15 MPH. I BELIEVE IT'S THE TORQUE CLUTCH CONVERTER. I HAVE TO RESTART CAR IN TRAFFIC. THIS HAPPENS EVERY TIME I SLOW DOWN WEATHER ITS AT A STOP LIGHT OR JUST TURNING.

Mileage: 262,000

STALLED AT HIGHWAY SPEED CAUSING VERY DANGEROUS SITUATION. CHECK ENGINE LIGHT AND BRAKE LIGHT, STABILITY CONTROL LIGHT AND AT TEMPERATURE LIGHTS FLASHING. READ SO MANY KNOWN ISSUES OF THIS HAPPENING TO OTHERS. WE ARE UNDER THE 10 YEARS BUT SLIGHTLY OVER THE 100,000 MILES. I WOULD THINK THEY WOULD BE WILLING TO FIX THE ISSUE AT NO CHARGE. I AM THE ORIGINAL OWNER OF VEHICLE. ENGINE HAD TO BE REPLACED 4YEARS AGO. THAT WAS COVERED UNDER THE EXTENDED WARRANTY THAT WE HAD PURCHASED. I WOULD LIKE TO SAY GOOD THINGS ABOUT SUBARU, BUT WILL BE UNABLE TO DO SO IF THEY DON'T FIX THIS ISSUE AT N/C. TRANSMISSION PROBLEM PROBABLY

Mileage: 140,000

WAS DRIVING MY OUTBACK IN INTERSTATE TRAFFIC GOING THE SPEED LIMIT. ACCELERATED SLIGHTLY TO GO UP A HILL AND THE CAR "LOST POWER". WOULDN'T ACCELERATE. SPEED DROPPED FAST AND I HAD TO QUICKLY PULL OVER TO KEEP FROM BEING "RUN OVER" BY VEHICLES BEHIND ME

Mileage: 155,000

MY VEHICLE WILL STALL AND TURN OFF WHEN COMING TO A STOP. THIS HAS HAPPENED MANY TIMES WHILE ON THE CITY STREETS AND WHEN ON THE HIGHWAY ONCE DURING TRAFFIC. THIS COULD OF BEEN A DEADLY SITUATION. THE CAR ALSO STALLS AND SLIPS GEARS WHEN GOING FROM 1ST GEAR TO 2ND CAUSING A JERKING MOTION LIKE AN MANUAL TRANSMISSION WOULD DO.

Mileage: 170,000

UNDER SUDDEN BREAKING VEHICLE STALLS. ENGINE STOPS AND HAS TO BE RESTARTED. THIS HAS HAPPENED AT STOP LIGHTS OR IN INTERSECTIONS IF ANOTHER VEHICLE IN FRONT STOPS SUDDENLY. HAVE HAD THIS DIAGNOSED AS A FAULTY TORQUE CONVERTER. THIS COULD BE VERY DANGEROUS IF THE CAR NEEDS TO GET OUT OF THE WAY AND IS STALLED! SUBARU HAS KNOWN ABOUT THIS FOR YEARS YET DOES NOT CONSIDER IT A SAFETY ISSUE. I UNDERSTAND THIS HAS TO DO WITH THEIR CVT TRANSMISSION. A RECALL SHOULD BE ISSUED.

Mileage: 130,000

VEHICLE STALLS WHEN COMING TO A RAPID STOP. THE RPM PLUMETS DURING THE STOPPING ACTION AND DOES NOT RECOVER IN TIME, THEREFORE CAUSING THE ENGINE TO STALL. THE VEHICLE DOES NOT HAVE TO BE TRAVELING PARTICULARLY FAST EITHER. 15MPH OR ABOVE WILL CAUSE THIS TO HAPPEN. IT DOES NOT OCCUR ALL THE TIME, BUT THE FREQUENCY DOES INCREASE OVER TIME. IT IS BELIEVED THAT THIS IS A PROBLEM WITH THE CVT TORQUE CONVERTER.

Mileage: 133,000

A FEW WEEKS AGO, MY CAR STARTED STALLING OUT AT LOW SPEEDS WHILE TRYING TO ACCELERATE. THE CAR LOSES POWER AND FORWARD MOMENTUM AND THEN CATCHES UP AGAIN. STARTING FROM A STOP LIGHT AND ENTERING AN INTERSECTION, THE CAR LURCHES UNEXPECTEDLY, CAUSING A DISRUPTION IN FORWARD MOMENTUM-- WHICH IS VERY ALARMING FOR ME AND THE CARS BEHIND ME. I TOOK IT TO THE SUBARU DEALERSHIP FOR SERVICE AND WAS TOLD IT NEEDED A VALVE BODY REPLACEMENT FOR THE CVT. I ASKED SPECIFICALLY IF THE CODES THAT CAME BACK SAID IT NEEDED A VALVE BODY REPLACEMENT AND WAS TOLD, YES.

Mileage: 114,000

STATIONARY, STARTED CAR AND WENT TO PUT IN REVERSE GEAR (MANUAL TRANSMISSION) ONLY TO HAVE IT GRIND AND POP OUT. UNABLE TO PUT IN REVERSE, NOW THE OTHER GEARS HAVE BEEN AFFECTED BY A DAMAGED REVERSE SYNCHRO BREAKING UP. EARLIER MODEL YEAR 2011 OUTBACKS WERE PART OF A TRANSMISSION (MANUAL 6 SPEED) RECALL FAILURE FOR LACK OF LUBRICATION- THIS IS A LATER IN THE YEAR MODEL SO NOT COVERED UNDER OTHER RECALL.

Mileage: 106,000

CAR STALLS AT LOW SPEEDS, ALL LIGHTS ARE FLASHING, CODE READS TRANSMISSION CONTROL SYSTEM AND TORQUE CONVERTER FAILING , WHEN COMING TO A STOP IT STALLS OUT WHICH IS DANGEROUS FOR MY WIFE AND KIDS

Mileage: 100,000

VEHICLE STALLS WHEN COMING TO A STOP DUE TO FAULTY TORQUE CONVERTER.

Mileage: 112,000

THE CAR IS STALLING OUT WHEN IN MOTION AND COMING TO A STOP. WHEN BRAKING TO COME TO A STOP, AT STOPLIGHTS, STOP SIGNS, OR ANYWHERE YOU NEED TO STOP, THE CAR TURNS OFF. TO START THE CAR BACK UP AGAIN, YOU HAVE TO PUT THE CAR IN PARK, TURN IT BACK ON, THEN SHIFT TO DRIVE. I AM CONCERNED FOR THE SAFETY OF MY FAMILY AS THIS IS OUR FAMILY AUTO.

Mileage: 118,000

MY 2011 SUBARU OUTBACK STALLS WHEN I ATTEMPT TO REDUCE SPEED AT INTERSECTIONS. THE PROBLEM IS RELATED TO A MANUFACTURING DEFECT WHICH REQUIRES REPAIRS TO TORQUE CONVERTER AND VALVE. MY CAR WAS PURCHASED USED IN 2017 WITH 94,000 MILES, AND STARTED DEMONSTRATING SHUDDERING AND OCCASIONAL STALLING WITHIN WEEKS OF PURCHASE. I TOOK THE VEHICLE IN FOR SERVICE IN DECEMBER 2018 AND WAS TOLD THE PROBLEM WAS RELATED TO A KNOWN ISSUE WITH THAT MAKE AND MODEL, BUT 'UNFORTUNATELY THE EXTENDED WARRANTY WE ISSUED HAS EXPIRED AND WE CAN'T DO ANYTHING.' I NEVER RECEIVED NOTICE OF THE EXTENDED WARRANTY AND BELIEVE I WAS SOLD A LEMON, WHICH I'LL TAKE UP WITH THE DEALERSHIP. SOA CORPORATE ACKNOWLEDGED THE NATURE OF MY CAR PROBLEM AS BEING A MANUFACTURING DEFECT, BUT IN AN EMAIL RESPONSE TO MY PETITION FOR A GOODWILL REPAIR, I WAS TOLD AGAIN 'UNFORTUNATELY BECAUSE THE EXTENDED WARRANTY EXPIRED WE CAN'T HELP YOU'. SO SOA KNOWS IT MADE CARS WITH FAULTY TRANSMISSIONS BUT EXPECTS THE UNKNOWING CONSUMER TO PAY FOR IT OR ELSE BE OUT OF A CAR?

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. AFTER THE VEHICLE CAME TO A STOP, THE ENGINE BEGAN TO SHUTTER AND THE VEHICLE STALLED. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. HARLEY SWAIN SUBARU (1915 N 1ST ST, HERMINSTON, OR) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 142,000.

Mileage: 142,000

THE VEHICLE BEGINS MOVING FROM A STOP ON CITY STREETS AND THEN IT QUICKLY HESITATES ONE OR MORE TIMES BEFORE STAYING IN GEAR. THIS REDUCES CONSISTENT FORWARD MOTION, INCREASING THE RISK OF REAR END OR OTHER CRASHES. THE 2ND DAY WARNING LIGHTS FLASHED CONTINUOUSLY ON THE INSTRUMENT PANEL. THIS INCREASES THE RISK OF DISTRACTED DRIVING CRASHES. SUBARU FOUND A FAILED VALVE BODY IN THE TRANSMISSION. THIS IS THE TYPE OF DEFECT THAT SHOULD HAVE A SAFETY RECALL TO REDUCE RISKS OF CRASHES. SUBARU ISSUED AN EXTENDED WARRANTY IN JULY 2017 FOR THESE TRANSMISSION DEFECTS AND COVERED VEHICLES WITH OVER 100,000 MILES THROUGH JULY 31, 2018. THE EXTENDED WARRANTY AND LATER DATE APPEAR TO BE TO AVOID A SAFETY RECALL. VEHICLES THAT HAD NOT FAILED WERE NOT TO BE BROUGHT FOR REPAIR. HAD THERE BEEN A RECALL, THIS SAFETY ISSUE WOULD HAVE BEEN CORRECTED BEFORE JULY 31, 2018.

Mileage: 133,808

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHEN THE VEHICLE WAS STARTED, THE BRAKE AND CRUISE CONTROL WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,000.

Mileage: 111,000

TRANSMISSION CAUSES STALLING WHEN STOPPING REQUIRING RESTARTING OF ENGINE. SUBARU HAS ACKNOWLEDGED PROBLEM WITH A TSB AND EXTENDED THE TRANSMISSION WARRANTY TO 10 YEARS /100,000MILE. THIS IS A VERY EXPENSIVE FIX THAT CUSTOMERS SHOULD NOT BE RESPONSIBLE FOR . ACCORDING TO SUBARU IT REQUIRES TEARING DOWN THE TRANNY TO REPLACE A SIMPLE BEARING AND COST TO CUSTOMER EXCEEDS 3000.00. SUBARU HAS FAILED TO NOTIFY CUSTOMERS AT THE PROBLEM MIGHT EXIST IN THEIR CARS THERE BY PUTTING CUSTOMERS AT A DISADVANTAGE FOR REPAIRING THE CAR. MY CAR HAS 114,000 MILES ON IT IS A 2011 AND IS WITHIN THE 10 YEARS BUT NOT 100,000 MILES I DON'T FEEL THAT I SHOULD RESPONSIBLE TO REPAIR A PROBLEM THAT THEY HAVE AT KNOWLEDGE EXIST AND IS A FACTORY DEFECT

Mileage: 113,000

ENGINE STALLS IF STOP ABRUPTLY. CAR SHUDDERS ON ACCELERATION AT HIGHWAY SPEEDS AND UP HILLS WHEN ATTEMPTING TO ACCELERATE. THERE APPEARS TO A BULLETIN 16-90-13R BUT IT SHOULD BE A RECALL. SUBARU SHOULD COVER THE COST OF THE REPAIR FOR THE LIFE OF THE VEHICLE.

Mileage: 125,600

AUTOMOBILE @ 125,000 MILE ATTEMPTS TO STALL AT LOW RPMS AND STOPS. JERKING MOTIONS HAPPEN WHEN ATTEMPTING TO ACCELERATE THE AUTOMOBILE FROM A STOP. DEALER REPORTS VALVE BODY NEEDS REPAIR. I UNDERSTAND A RECALL WITHOUT ADMITTING ANY FAULT BY SUBARU, YET THE RECALL HAD AN EXPIRATION DATE. THIS DATE NEED TO BE EXTENDED FOR THOSE WHO ARE EXPERIENCING THE PROBLEM SINCE THE RECALL EXPIRATION DATE.

Mileage: 125,000

MY CAR IS STALLING VERY DANGEROUSLY DUE TO A FAULTY TRANSMISSION THAT SUBARY ACKNOWLEDGED IS DEFECTIVE IN ITS PUBLIC RELEASE FROM 1/6/2014 SUBJECT-"DESIGN CHANGE TO LOCK UP TYPE TORQUE CONVERTER." WHILE IT EXTENDED THE WARRANTY FOR THIS PROBLEM, I NO LONGER QUALIFY BECAUSE MY MILEAGE WAS EXCEEDED BY A FEW THOUSANDS. I CAN NOT AFFORD THE REPAIR WHICH IS ESTIMATED AT AROUND $4400 AND THIS IS MY ONLY VEHICLE I OWN AND NEED IT FOR WORK. DRIVING THE CAR IS VERY DANGEROUS BECAUSE IT STALLS IN UNPREDICTABLE SITUATIONS. I WAS ALMOST REAR ENDED A FEW DAYS AGO AND I AM VERY CONCERNED ABOUT MY SAFETY. THE SUBARU DEALER IS REFUSING TO MAKE THE REPAIR EVEN THOUGH THE PROBLEM IS WIDESPREAD, WIDELY REPORTED AND CONCEDED BY THE COMPANY. I HAVE NO WHERE TO TURN AND I ASK YOU FOR HELP TO GET SUBARU AGREE TO FIX MY CAR UNDER THE TERMS OF THE EXTENDED WARRANTY. THANK YOU VERY MUCH

THE CAR STALLS AFTER COMING TO A STOP. THERE'S EVEN A SERVICE BULLETIN # 16-90-13R COVERING THIS PROBLEM. THEY WANT $1500 TO FIX THIS PROBLEM. SUBARU HAS KNOWN ABOUT THIS PROBLEM FOR A LONG TIME.

Mileage: 150,000

STALLS WHEN STOPPED

Mileage: 186,000

ALL OF THE LIGHTS STARTED FLASHING ON MY DASH. THE CAR HAS 114,000 MILES. IT IS A FAULTY VALVE BODY AND THE TRANSMISSION IS SHOT. THERE ARE METAL SHAVINGS IN THE TRANSMISSION FLUID. SUBARU QUOTED ME $7000 TO FIX IT. THE CARS NOT EVEN WORTH $5000. I AM OUT OF WARRANTY AND THERE'S NOTHING THEY CAN DO. I AM DONE WITH SUBARUS.

Mileage: 113,000

AT ABOUT 40K MILES, MY DEALER MAINTAINED 2011 OUTBACK BEGAN TO HAVE AN ENGINE SHUDDER IMMEDIATELY AFTER MAKING A FULL STOP IN GEAR, E.G. AT A RED LIGHT. IT HAPPENS VERY INFREQUENTLY AND CANNOT BE REPLICATED ON COMMAND. THE NEAR-STALL IS SIMILAR TO NOT DEPRESSING A CLUTCH WITH A MANUAL TRANSMISSION. THE SHUDDER IS VERY BRIEF. SOMETIMES DASH LIGHTS FLASH, BUT THE ENGINE HAS NEVER COMPLETELY STALLED. THE ONLY CONSISTENCY IS THAT IT ONLY OCCURS AT A FULL STOP IN GEAR. IT IS VERY UNSAFE WHEN THE NEAR-STALL OCCURS AT THE SAME TIME I'M TRYING TO PULL OUT INTO TRAFFIC. THE HESITATION IS LONG ENOUGH TO MAKE MY ACTION DANGEROUS. SUBARU HAS HAD MY VEHICLE MULTIPLE TIMES, SOMETIMES FOR WEEKS, BUT HAS BEEN UNABLE TO DIAGNOSE AND REPAIR. THE TRANSMISSION TESTED GOOD. TORQUE CONVERTER WAS REPLACED, AND IS A COMMON ISSUE FOR MANY OWNERS, BUT IT DID NOTHING FOR ME. THE ENGINE SHUDDER HAS BEEN OCCURRING FOR 45K MILES. THOUGH THE ISSUE STARTED WHILE UNDER FULL POWER TRAIN WARRANTY, SUBARU WILL NOT PERFORM ANY SERVICES AT THEIR COST. THIS IS A COMMON ISSUE WITH 2010-12 OUTBACK OWNERS. A QUICK SEARCH ONLINE SUPPORTS THAT, INCLUDING A RELATED TECHNICAL SERVICE BULLETIN ISSUED BY SUBARU. I DO NOT KNOW WHAT IS OCCURRING, NOR DOES SUBARU. IT IS FRUSTRATING TO HAVE A COMMON ISSUE WITH NO RESOLUTION.

Mileage: 40,000

MY DASH LIGHTS CAME ON SUDDENLY.. AFTER RESEARCHING STATES TYPE TORQUE CONVERTER FOR TRANSMISSION NEEDS TO BE REPLACED.. SUBARU WANTS ME TO PURCHASE WHOLE NEW TRANSMISSION, LOSS OF POWER AND GAS MILEAGE. THE CAR WAS RUNNING WHEN THESE LIGHTS CAME ON.

Mileage: 149,090

RECENTLY WHILE BRAKING HARD, MY CAR SHUDDERS AND STALLS. IT HAS HAPPENED ON THE HIGHWAY AND ON SIDE STREETS. IT CAN ALSO HAPPEN WITH REGULAR TO LIGHT BRAKING ESPECIALLY IF IT IS COLD. AFTER DIAGNOSING MY ISSUE, MY MECHANIC PRODUCED THE TECHNICAL SERVICE BULLETIN 16-90-13R WHICH DETAILS THE PROBLEM OCCURRING. HE AND SUBARU CONFIRMED THE REPAIR IS AT LEAST $6100. WHEN I CALLED SUBARU CUSTOMER SERVICE THEY TOLD ME THAT LETTERS WENT OUT TO ALL OWNERS LAST YEAR, BUT I NEVER RECEIVED THE LETTER, AND OF COURSE I AM PAST THE JULY 31, 2018 DEADLINE,SO THEY SAY I AM OUT OF WARRANTY. I HAVE SPOKEN TO CUSTOMER SERVICE SEVERAL TIMES AND AM NOW CONSULTING WITH MY DEALER TO SEE WHAT THEY CAN DO FOR ME. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD HAVE BEEN A RECALL AND NOT A TECHNICAL SERVICE BULLETIN TO DEALERS AND A NOTICE TO OWNERS. I AM ALSO MAILING A CERTIFIED LETTER TO THOMAS J. DOLL, PRESIDENT AND CEO OF SUBARU OF AMERICA, INC. DETAILING MY SITUATION AND MY CONCERNS. I AM ATTACHING A COPY OF THE NOTICE TO OWNERS AND THE TECHNICAL SERVICE BULLETIN MY MECHANIC PRINTED FOR ME. *JS

Mileage: 211,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL, IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE INTERMITTENTLY OCCURRED. THE CRUISE CONTROL, OVERHEAT, BRAKE AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT WHEN AT A STOP SIGN IF THE BRAKE PEDAL WAS NOT STEADILY BEING DEPRESSED THE BRAKE WOULD DISENGAGE AND THE VEHICLE WOULD ACCELERATE INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE ELECTRONIC EMERGENCY BRAKE FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED CONTINENTAL SUBARU DEALER (907) 562-2722, 4900 OLD SEWARD HWY, ANCHORAGE, AK 99503) WHERE IT WAS RECOMMENDED TO REPLACE THE TRANSMISSION AND TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

BULLETIN NUMBER 16-90-13R. SUBARU IS AWARE THAT 2010-2012 OUTBACK AND LEGACY MODELS HAVE A FAULTY TORQUE CONVERTER WHICH CAUSES THE CAR TO SHUT DOWN/STALL WHENEVER YOU ARE BRAKING. I FOUND THIS OUT THE HARD WAY WHEN BRAKING ON A MAJOR HIGHWAY AND THE CAR SHUT OFF WHILE IN STOP AND GO TRAFFIC. I WAS BRAKING AND THE CAR SHUTTERED AND THEN TURNED OFF COMPLETELY. I ALMOST GOT REAR ENDED. I ALSO FOUND THROUGH RESEARCH THAT IT COULD RUIN MY CVT TRANSMISSION. WHEN CONTACTING SUBARU THEY STATED THAT BECAUSE THE PART IS NOT A RECALL PART THERE IS NOTHING THAT CAN BE DONE AND I WILL HAVE TO PAY FOR THE PART OUT OF POCKET. THIS IS A DANGEROUS PROBLEM AS THE PART WAS KNOWN TO BE FAULTY AND TO CAUSE THE CAR TO SHUT OFF. HAD I GOTTEN HIT WHOSE FAULT WOULD IT HAVE BEEN.....

Mileage: 117,000

MY VEHICLE HAS HAD TRANSMISSION RELATED ISSUES SINCE I PURCHASED IT. I HAVE TAKEN IT TO THE DEALER NUMEROUS TIMES TO HAVE IT ADDRESSED AND WAS ALWAYS TOLD IT WAS NOTHING. IN DEC. 2017 MY CAR BROKE DOWN WHILE ON VACATION IN FL, IT HAD 131,500 MILES AT THE TIME. AFTER HAVING IT TOWED IT WAS DIAGNOSED AS A VALVE BODY FAILURE. 10 MONTHS AND 7K MILES LATER IT IS NOW STALLING AND SHUTTING DOWN WHEN I BRAKE AND I HAVE BEEN TOLD THAT I NEED A NEW TORQUE CONVERTER. I NEVER RECEIVED THE LETTER ABOUT THE CVT TRANSMISSION ISSUES AND EXTENDED WARRANTY, NOR WAS THIS COVERED WHEN I HAD THE VALVE BODY REPLACED. THE CAR STALLING WHEN BRAKING IS A HUGE SAFETY ISSUE AND SHOULD BE A RECALL. I LUCKILY HAVE NOT HAD TO BRAKE TO THE POINT OF THE CAR SHUTTING DOWN WHEN DRIVING ON A ROAD WITH HIGHER SPEED LIMITS, IT HAS ONLY HAPPENED IN TOWN WHEN APPROACHING STOP LIGHTS OR STOP SIGNS.

Mileage: 131,500

CVT FAILURE. WHILE DRIVING..CAR SHUDDERED, DASH LIGHTS CAME ON AND STALLED OUT. MILEAGE: 115.000...JUST OVER EXTENDED WARRANTY. COST OF REPAIRS 9,597.70 PLUS TAX. CONTACTED SUBARU....THEY WILL NOT HELP.

Mileage: 115,000

MY 2011 SUBARU OUTBACK IS EXPERIENCING SHUDDERING AND STALLS WHEN GOING DOWNHILL OR UPHILL, COMING TO A STOP AT CITY STREET INTERSECTIONS, RESULTING IN THE ENGINE SHUTTING OFF. IT OCCURS RANDOMLY AND I NEARLY GOT IN ACCIDENTS WITH DRIVERS BEHIND ME HAVING TO REACT TO THE SUDDEN, FULL STOPS. IN ONE WEEK, IT HAS HAPPENED 3 TIMES. I FEAR DRIVING IN THE CAR ALONE AND CERTAINLY WITH MY FAMILY IN THE CAR! UPON NOTIFYING MY SUBARU DEALERSHIP OF THIS EXPERIENCE, THEY STATED IT WAS AN UPDATE I NEED. I NEVER RECEIVED ANY NOTICE FROM SUBARU OF SAID UPDATE. I HAVE BEEN DILIGENT WITH SERVICE AND ANY UPDATE/REPAIR SUGGESTED BY SUBARU DEALERSHIP. I FEEL THIS IS AN EMERGENT SAFETY CONCERN AND NOTIFICATION TO SUBARU OWNERS!

Mileage: 158,600

TODAY I TOOK IN MY SUBARU OUTBACK 3.6R FOR AN OIL CHANGE WHILE COMING HOME I HAD EXPERIENCED SOMETHING LIKE SOMEONE HAD HIT ME FROM BEHIND. WHAT HAD HAPPEN WAS WHEN I COME TO A STOP OR SLOW TRAFFIC AND BEGIN TO ACCELERATE I GET A MAYBE A LATE/OR A DELAY IN SHIFTING CAUSING THE CAR TO JERK OR A BANG. THIS REALLY CONCERN ME SO I'M TAKING IT IN TODAY.

Mileage: 115,000

MY VEHICLE WAS COVERED UNDER THE 'EXTENDED WARRANTY' SUBARU OFFERED AFTER MY OEM TRANSMISSION WAS FAILING AND OVERHEATING WITH 154,000 MILES ON THE ODOMETER. 13 MONTHS, AND 28,000 MILES LATER, MY SECOND TRANSMISSION IS FAILING. I HAVE AN OFFER FROM SUBARU OF AMERICA FOR A $2000 CREDIT TO TRADE IN MY CAR ON A NEW SUBARU. THE DEALERSHIP THAT PERFORMED THE WARRANTY WORK ALSO OFFERED ME %50 COVERAGE SINCE IT WAS CLOSE TO THE 12 MONTH WARRANTY THEY OFFER ON WORK. I DO NOT WANT A NEW CAR, I WANT MY CAR TO BE ABLE TO LAST. 18,000 MILES ON A TRANSMISSION IS NOT GOOD ENOUGH AND A CONSUMER SHOULD BE ABLE TO EXPECT AT LEAST 75,000 MILES OR 3 YEARS. THESE CVTS ARE FLAWED, AND SUBARU CUSTOMERS NEED TO BE TREATED BETTER THAN THIS, AT LEAST FROM CORPORATE. SUBARU DESERVES TO RECALL THIS PART AND TAKE CARE OF THE ISSUE. AT THE VERY LEAST THE CONSECUTIVE TRANSMISSIONS SHOULD BE WARRANTIED AS A NEW PART AND NOT CONSIDERED PART OF THE CURRENT VEHICLE POWER TRAIN MILEAGE WARRANTY. I'VE BEEN A LOYAL SUBARU OWNER FOR 12 YEARS, DRIVING 3 DIFFERENT CARS. I HAVE NO CHOICE BUT TO ACCEPT MY LOCAL DEALERSHIPS OFFER TO REPLACE THE PART, AND I'M DISGUSTED BY SUBARU OF AMERICA'S OFFER TO BUY ANOTHER ONE OF THEIR SHODDY VEHICLES FOR A SMALL DISCOUNT. I HOPE THAT THIS COMMENT PERSUADES THE NHTSA TO MANDATE A RECALL, AND THE COMPANY TO CHANGE ITS PRACTICES, I ALSO HOPE THAT READERS WILL RECONSIDER THEIR SUBARU'S, AND GET OUT OF THEIR UNSAFE CARS AS LONG AS THEY CAN DO SO. THIS COMPANY IS NOT WORTH IT, DON'T BE FOOLED BY THEIR MARKETING CAMPAIGNS. CHOOSE A TOYOTA SUV OR TRUCK.

Mileage: 156,000

2011 SUBARU OUTBACK STALLED ON A HILL ON A HIGHWAY WHILE THE CARE WHILE ACCELERATING AND EMERGENCY CODES CAME ON. TOOK IT TO A MECHANIC AND FOUND OUT THAT THERE ARE MAJOR ISSUES WITH THE CVT TRANSMISSION. FOUND OUT THAT SUBARU HAS KNOWN ABOUT THIS STALLING ISSUE FOR SOME TIME NOW AND INSTEAD OF DOING A RECALL; HAS JUST EXTENDED THE WARRANTY FOR SOME TIME. WHEN I VISITED THE SUBARU DEALERSHIP IN THE PAST; NO ONE ALERTED ME TO THINK POSSIBLE ISSUE. THANKFULLY, NO ONE WAS HURT WHEN IT OCCURRED TO ME BUT STALLING ON A HIGHWAY CAN DEFINITELY LEAD TO INJURIES.

Mileage: 144,000

THE CAR STARTED SHAKING VIOLENTLY ON THE HIGHWAY AND ALL WARNING LIGHTS CAME ON FLASHING, PROMPTING US TO PULL OVER IMMEDIATELY WITH OUR TWO SMALL CHILDREN IN BACK. WE HAD TO GET THE CAR TOWED AND OUR MECHANIC NOTED THE COMPUTER CODES WERE FOR THE TRANSMISSION ISSUE THAT SUBARU WAS EXTENDING THE WARRANTY FOR. WE TOOK IT TO 2 SUBARU DEALERS TO CONFIRM, WHICH THE 2ND ONE DID AFTER THE 1ST ONE REFUSED TO LOOK AT THE CAR. UNFORTUNATELY, SINCE IT HAPPENED 11 DAYS AFTER THEIR WARRANTY EXPIRED THEY WON'T FIX IT UNLESS WE PAY $4000+ OR TRADE IT IN FOR A BRAND NEW CAR WHICH WE CAN'T AFFORD. IF THEY KNEW THIS WAS AN ISSUE TO PROVIDE A WARRANTY ON IT THEN THEY SHOULD REPAIR IT FOR FREE AS THE CAR IS UNSAFE TO DRIVE AS-IS. THERE SHOULD BE A RECALL.

Mileage: 182,000

MY HUSBAND AND I WERE DRIVING FROM MARYLAND TO NEW YORK CITY LATE AT NIGHT. ALL OF A SUDDEN, WE HEARD A GRINDING NOISE AND WITHIN 30 MINUTES OUR CAR COMPLETELY BROKE DOWN. NO WARNING LIGHTS EVER CAME ON IN THE CAR INDICATING THERE WAS A SERIOUS ISSUE. WE HAD JUST GOTTEN OFF THE VERRAZANO BRIDGE. HAD THE CAR STOPPED ON THE BRIDGE, WE COULD HAVE BEEN SERIOUSLY INJURED, IF NOT KILLED. WE CAME TO FIND OUT THAT IT WAS A FULL TRANSMISSION FAILURE. THE SUBARU DEALER IN NEW YORK INDICATED THAT THERE WAS NO TRANSMISSION FLUID LEFT IN THE FRONT DIFFERENTIAL, BUT THEY COULD NOT FIND ANY SIGNS OF A LEAK. THE VALVE BODY WAS REPAIRED IN SEPTEMBER 2017 AND AT THAT TIME IT WAS COVERED UNDER SUBARU'S EXTENDED CVT WARRANTY. AT THE TIME OF THAT REPAIR WORK, THE SUBARU SERVICE CENTER WHO DID THE WORK CONFIRMED THAT THEY HAD ADDED SOME TRANSMISSION FLUID TO THE CAR. WE CONTACTED SUBARU OF AMERICA TO SEE IF THEY WOULD HELP US WITH THE COST OF A NEW TRANSMISSION, SINCE THE EXTENDED WARRANTY HAD ONLY JUST EXPIRED ON JULY 31, 2018 (OUR CAR BROKE DOWN ON AUGUST 28) AND BECAUSE WE HAD ALREADY HAD TRANSMISSION WORK DONE LESS THAN A YEAR AGO. SUBARU OF AMERICAN VERY RUDELY INFORMED US THAT THEY HAVE "ZERO FINANCIAL OBLIGATION TO US" AND WOULD NOT BE HELPING US WITH THE COST OF REPAIRS ($7000 TO REPAIR). WE ARE BESIDE OURSELVES WITH HOW THIS HAPPENED TO OUR CAR. HOW CAN WE HAVE A FULL TRANSMISSION FAILURE LESS THAN A YEAR AFTER TRANSMISSION WORK WAS DONE ON THE CAR AND HAVE NO WARNING LIGHTS COME ON IN THE CAR INDICATING THERE WAS AN ISSUE? HOW DID ALL OF THE TRANSMISSION FLUID LEAK OUT OF OUR CAR WITHOUT US KNOWING, AND HOW IS IT THAT SUBARU IS UNABLE TO FIND THE CAUSE OF THE LEAK? AND WHAT KIND OF COMPANY DOES NOT STAND BY AND HELP A CUSTOMER WITH AN ISSUE THAT THEY CLEARLY KNEW WAS OCCURRING (HENCE EXTENDED THE CVT WARRANTY TO BEGIN WITH)? SUBARU SHOULD HAVE ISSUED A RECALL ON THIS VEHICLE.

Mileage: 114,000

CAR RECENTLY BEGAN TO ALMOST STALL WHILE DRIVING AFTER COMING TO A STOP OR WHILE TRAVELING AT LOW SPEEDS. CHECK ENGINE LIGHT THEN CAME ON AND THE ERROR CODE INDICATES A PROBLEM WITH THE TRANSMISSION. TOOK THE CAR TO DEALERSHIP FOR REPAIRS AND THEY SAID THAT THE CAR NEEDS A NEW TRANSMISSION. CAR WAS DEALER SERVICED FOR THE RECOMMENDED 100,000 MILE SERVICE IN AUGUST '17; NO MENTION OF THE KNOWN TRANSMISSION ISSUES WAS MADE. NOW 3 WEEKS AFTER THE "EXTENDED WARRANTY" PERIOD HAS EXPIRED THE TRANSMISSION APPEARS TO HAVE FAILED. WAS CHARGED OVER $200 FOR THE DEALER SERVICE DEPARTMENT TO RESET THE CHECK ENGINE LIGHT AND THE LIGHT CAME BACK ON ON THE WAY HOME FROM THE DEALER SERVICE DEPARTMENT. CURRENTLY WAITING TO SEE IF SUBARU CORPORATE WILL STAND BEHIND THEIR PRODUCT; IN ANY EVENT THE PROBLEM APPEARS TO BE WIDESPREAD AND POSSES A HAZARD TO MOTORISTS SINCE THE AFFECTED VEHICLES CAN STOP, STALL, OR LOOSE POWER WHILE ON THE ROAD WITH LITTLE TO NO WARNING.

Mileage: 118,036

TRANSMISSION FAILURE AFTER 135000 M REPLACE WITH USE ONE FOR $3800.00 NEW ONE IS $8000.00 + LABOR = 10000.00 IS TO EXPENSIVE

Mileage: 135,000

VEHICLE SHUDDERS AND STALLS OUT WHILE DECELERATING ON APPROACH TO INTERSECTION OR TO STOP CREATING A POTENTIALLY DANGEROUS SITUATION WHILE IN TRAFFIC. THIS HAS HAPPENED MOSTLY ON CITY STREETS BUT IN BUSY URBAN TRAFFIC IT IS PARTICULARLY PROBLEMATIC.

Mileage: 100,000

MY WIFE AND CHILDREN WERE DRIVING DOWN THE HIGHWAY WHEN THE CAR BEGAN TO SHIFT HARD, AS MY WIFE SLOWED DOWN THE VEHICLE STALLED OUT STRANDING THEM ON A BUSY HIGHWAY . THEY WERE STUCK ON THE HIGHWAY IN 100 DEGREE TEMPERATURES UNTIL A TOW TRUCK ARIVED. WE HAD THIS TOWED TO A SUBARU DEALER AND WE WERE TOLD IT WAS A TRANSMISSION ERROR THAT WAS A KNOWN ISSUE BY SUBARU. SUBARU ISSUED AN EXTENDED WARRENTY TO CORRECT THE ISSUE HOWEVER WE WERE 3 DAYS TO LATE TO TAKE ADVANTAGE OF THIS OFFER. I CONTACTED SUBARU TO REQUEST THAT THEY COVER THE COST OF THE REPAIR SINCE IT WAS A KNOWN FAULT IN THE TRANSMISSION PARTS USED IN THE VEHICLE. THEY REFUSED TO HELP WITH ANY OF THE REPAIRS.

Mileage: 115,036

WHILE BRAKING AT INTERSECTIONS, ENGINE STALLS CAUSING DANGEROUS SITUATIONS FOR MY WIFE AND SELF. WE ARE BEGINNING TO FEAR DRIVING OUR SUBARU.

Mileage: 130,000

IT SEEMS TO ME THAT THIS IS A FAULTY TORQUE CONVERTER. MY CAR WHEN MAKING AN ABRUPT STOPS SEEMS TO STALL OUT AND DIE

WHEN HAVING TO COME TO A HARD STOP THE ENGINE WILL DIE. IT HAS HAPPENED 3 TIMES NOW. OUR SHOP RAN A DIAGNOSTIC AND IT SHOWED A PROBLEM WITH THE TORQUE CONVERTER.

Mileage: 125,000

2011 SUBARU OUTBACK ONLY DRIVEN BY MYSELF, 93000 MILES MOSTLY HIGHWAY. STALLING REGULARLY WHEN COMING TO A SUDDEN OR FAST STOP. SLOW STOPPING AND PUMPING BRAKES WOULD AVOID THE STALL. RPMS WOULD SUDDENLY DROP AFTER GOING BELOW 1200. OUT OF WARRANTY. VALVE BODY AND TORQUE CONVERTER REPLACED. THIS ISSUE HAS BEEN NOTED FOR MANY SUBARU CVT BETWEEN 2010 AND 2012 AND SHOULD HAVE EXTENDED WARRANTY TO COVER AND REPAIRS SHOULD BE MADE AT NO COST TO OWNER DUE TO OBVIOUS FAULT IN DESIGN.

Mileage: 93,000

OVER THE PAST YEAR MY MECHANIC HAS PUT IN TWO NEW BATTERIES IN MY CAR. MY 2011 OUTBACK HAS A PROBLEM WITH STARTING, THIS WAS BACK WHEN I HAD 80,000 MILES ON IT. THE CONNECTORS WHERE FINE AND HE CLEANED THEM. THE ISSUE STILL HAS NOT BEEN RESOLVED, HE CAN'T SEEM TO FIGURE OUT WHAT IS CAUSING IT. THERE IS NO PROBLEM WITH THE ALTERNATOR. THE PASSENGER REAR BRAKE LIGHT HAS BEEN REPLACED THREE TIMES IN FOUR YEARS OF OWNERSHIP, AGAIN NO CAUSE FOR THE PROBLEM. I'VE TAKEN IT TO AUTHORIZED SUBARU DEALERSHIPS AND THE ORIGINAL ONE I PURCHASED FROM TO NO PREVAIL. TODAY I WRITE WITH THE ISSUE OF MY CVT. THE FACT THAT I RECEIVED A ONE YEAR OR 100,000 MILES FROM DATE OF YEAR MADE IS OR WHICH EVER COMES FIRST IS COMPLETE CRAP. TODAY I STARTED EXPERIENCING ISSUES WITH THE CAR WANTING TO WHAT I DESCRIBE AS STALLING OUT. I WAS GOING DOWN MY ROAD WHICH WAS SLUSHY FROM SNOW/RAIN BUT MAINLY WET FROM THE RAIN THAT CAME. SUBARU TOLD ME THERE IS NOTHING WRONG, AND WON'T DO ANYTHING TILL SOMETHING BRAKES. SO IF THE PROBLEM WHICH HAS PLAGUED ALMOST FIFTY THOUSAND OUTBACKS CAUSING 'STALLING" LIKE MANUALS WHEN THE CLUTCH ISN'T ENGAGED AND BEING TOLD IT NEEDS TO BRAKE?? THIS IS NOT SAFE TO OWNERS. THIS IS NOT SAFE TO OTHER MOTORISTS.THIS IS DEATHS WAITING TO HAPPEN, THIS NEEDS TO BE ADDRESSED AND MADE A RECALL. ONLY IN THE UNITED STATES CAN A MANUFACTURER GET AWAY WITH SUCH THINGS AS THIS. I'M HEADING INTO WINTER IN NEW ENGLAND, LAST THING I NEED IS FOR MY CAR TO FAIL IN A STORM, MEDICAL SITUATION ETC.. AND BE STRANDED BECAUSE THE AUTOMAKER ISN'T TAKEN FULL RESPONSIBILITY. SNOW BLOWS DON'T STOP ON A TIME, IS IT REALLY NECESSARY TO CONTINUE TO NEGLECT THE PROBLEM ?? WHICH SHOULD BE A RECALL WHICH IS FAILURE ON THE GOVERNMENT FOR NOT FORCING THE ISSUE.

Mileage: 93,900

THE CAR IS HAVING ISSUES AT IDLING AND SHUTS OFF / STALLS WHILE AT THE TRAFFIC LIGHT OR STOP SIGNALS. DEALER REPLACED THE TORQUE CONVERTER BUT THE ISSUE STILL PERSISTS.

Mileage: 130,000

CAR STALLS WHEN COMING TO A STOP. THIS STALLING IS GETTING MORE FREQUENT AT BOTH INTERSECTIONS AND AT TRAFFIC LIGHTS(BOTH CITY STREETS AND DRIVING ON HIGHWAYS WITH TRAFFIC LIGHTS) AND IS MORE PRONOUNCED WHEN COMING TO A HARD STOP. THIS IS BECOMING A DANGEROUS SAFETY HAZARD AND SHOULD BE RECALLED FOR CORRECTION. THIS STARTED OCCURRING IN MY ARE IN SEPT 2017 AND HAS NOW TO THE POINT I CAN NOT DRIVE THE CAR SAFELY. I HAVE BROUGHT THE SUBARU OUTBACK TO THE DEALER FOR A REPAIR UNDER THE SUBARU TSB 06-107-17 AND THEY ARE TELLING ME IT IS NOT ELIGIBLE UNDER THE EXTENDED WARRANTY AND THE REPAIR IN APPROX $2000.00

Mileage: 115,000

CAR IS STARTING TO STALL WHEN STOPPING FROM A HIGHER SPEED 45-50MPH AT TRAFFIC LIGHTS ON HIGHWAYS.

Mileage: 95,000

MY VEHICLE SHUTTERS AND DIES WHEN STOPPING AT INTERSECTIONS. TOOK TO LOCAL DEALERSHIP FOR DIAGNOSTIC SERVICE . TOLD ME THEY COULD NOT DUPLICATE ISSUE. SAID THEY COULD NOT FIX UNLESS THEY COULD KEEP MY VEHICLE AND RECREATE THE ISSUE. I WORK FULL TIME AND CANNOT LEAVE MY VEHICLE WITH THEM. I WAS NOT OFFERED A LOANER VEHICLE WHILE THEY TRIED TO TROUBLESHOOT MY VEHICLE ISSUE. MY CAR IS COMING UP ON 100,000 MILES. THIS IS A KNOWN ISSUE THAT SUBARU DOES NOT SEEM TO WANT TO FIX . THIS IS A SAFETY ISSUE. PLEASE ISSUE A RECALL BEFORE SOMEONE GETS HURT.

I HAVE BEEN COMPLAINING ABOUT MY CAR'S SYMPTOMS TO DEALERS AND SERVICE MECHANICS SINCE AUGUST 2014 (90,000+MILES) WITH NO DIAGNOSIS OR REPAIR. SYMPTOMS COULD NOT BE REPLICATED OR WHEN LOW RPMS WERE NOTED, IT WAS JUST THAT - NOTED. MY VEHICLE SHUDDERS, HEADLIGHTS DIM, AND DIPS TO LOW RPMS WHEN APPROACHING A STOP OR WHEN IN REVERSE AT LOW SPEEDS. IT HAS STALLED 4 TIMES SINCE I HAVE BROUGHT IT UP. THE FIRST FEW WERE IN A PARKING LOT AND AT TRAFFIC LIGHTS. THIS MORNING WAS SCARY (143,000MILES)- I WAS IN HEAVY TRAFFIC AND COULD NOT PLACE THE VEHICLE IN PARK, REMOVE MY KEY OR RESTART MY CAR. I HAD TO RUN OUT OF MY CAR AND LEAVE IT THERE MOMENTARILY TO GET HELP. FROM WHAT I UNDERSTAND, SUBARU HAS AN EXTENDED CVT WARRANTY TSB 16-107-17. IN IT, TSB 16-90-13R - DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER IS REFERRED TO. I BELIEVE THIS IS MY PROBLEM. BUT I'M GETTING THE RUNAROUND FROM DIFFERENT SUBARU DEALERS AND SUBARU OF AMERICAS HOTLINE ON HOW THIS IS ADDRESSED SINCE I HAVE OVER 100K MILES AND WHETHER OR NOT THE TORQUE CONVERTER IS COVERED IN THIS WARRANTY. SINCE IT IS "NOT A RECALL, AS IT DOES NOT IMPACT THE SAFETY OF YOUR VEHICLE", I CANNOT GET IT LOOKED AT RIGHT AWAY NOR AM I OFFERED A RENTAL WHILE WAITING TO DO SO. PLEASE - STALLING IN TRAFFIC RANDOMLY IS A SAFETY HAZARD! I HAVE TO WAIT A WEEK BEFORE I CAN GET AN APPOINTMENT TO JUST CHECK THIS AND HOPE THIS TIME THEY DISCOVER THE SAME THINGS I HAVE - MEANWHILE I'M NOT OFFERED A RENTAL AND HAVE TO DRIVE THIS ONE THAT MAY STALL AT ANY TIME. PLEASE CONSIDER HAVING THE FAULTY TORQUE CONVERTER ASSEMBLY RECALLED. THOSE WHO HAVE SYMPTOMS OF RANDOMLY STALLING IN TRAFFIC - OUR LIVES ARE IN DANGER AND IT'S ONLY A MATTER OF TIME BEFORE TRAGEDY OCCURS.PERHAPS UNRELATED - MY VEHICLE HAS ALSO STALLED ON THE FREEWAY GOING 65MPH... LOST ACCELERATION AND I HAD ENOUGH MOMENTUM TO PULL TO THE SHOULDER.

Mileage: 143,000

CAR ABRUPTLY SHIFTS, LOSES POWER, AND INTERMITTENTLY STALLS IN LOWER GEARS DURING OPERATION. THIS MAY OCCUR DURING BRAKING, IDLING, OR ACCELERATION. THREE TIMES THE ENGINE SHUT OFF COMPLETELY WHILE DRIVING AT LOWER SPEEDS. ALL CHECK ENGINE DASH LIGHTS WOULD ILLUMINATE AND THE CAR WOULD HAVE TO BE PLACED BACK INTO PARK AND THE IGNITION TURNED OFF AND BACK ON TO RESTART. IT SOMETIMES TOOK SEVERAL TRIES. THIS CREATES A SIGNIFICANT HAZARD FOR BEING STRUCK IN INTERSECTIONS, OR FROM BEHIND IN MOVING TRAFFIC. CAR WAS IN THE SHOP FOR 2 WEEKS. SUBARU MECHANICS CONFIRMED A DEFECTIVE TORQUE CONVERTER AND RECOMMENDED REPLACEMENT. MY MILEAGE WAS 114K AT ONSET. CAR IS AUTOMATIC TRANSMISSION 2011 SUBARU OUTBACK 2.5 I. I HAD CAR MAINTAINED PROPERLY AT ALL RECOMMENDED SERVICE INTERVALS. THESE PROBLEMS STARTED AFTER 100K AND OCCURRED WITHOUT PRIOR WARNING. ESSENTIALLY, THE AUTOMOBILE WENT FROM FULLY FUNCTIONAL TO THIS SITUATION (SUDDEN STALLING DURING OPERATION) WITHIN A WEEK. THIS SITUATION IS A SAFETY HAZARD AND THE TRANSMISSIONS SHOULD BE RECALLED AND REPLACED IMMEDIATELY. THERE IS A SAFETY BULLETIN RELATED TO THIS ISSUE (TSB NO. 16-101-16) AND A WARRANTY EXTENSION IS NOT ENOUGH. CARS BEYOND 100K MILES MAY NOT BE ELIGIBLE FOR COVERAGE OF THE REPAIRS, WHICH MAY INCUR COSTS OF SEVERAL THOUSAND DOLLARS. MANUFACTURERS MUST BE HELD ACCOUNTABLE FOR DEFECTIVE PRODUCT.

Mileage: 114,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE COMING TO A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING AND THE RPMS DECREASED TO LESS THAN 500. THE CONTACT PLACED THE GEAR SHIFTER INTO PARK AND RESTARTED THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (CHIPP AUTO IN FAIRMONT, WV) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

VERY LOW ENGINE RPM WHEN COMING TO A STOP.IT, ONCE IN A WHILE WITH A/C RUNNING, KILLED THE ENGINE WHILE AT TRAFFIC LIGHT. IT CERTAINLY IS SCARY TO ALMOST HAVING AN ACCIDENT BECAUSE OF IT. PERFORMED RECOMMENDED MAINTENANCE BY THE DEALERSHIP (TRANS FLUID REPLACEMENT, NEW SPARK PLUGS, NEW AIR FILTER), HOWEVER, IT DIDN'T FIX THIS VERY LOW IDLE ISSUE.

Mileage: 68,000

2011 SUBARU OUTBACK 2.51 PREMIUM ENGINE STUTTERS AND QUITS UPON HARD/QUICK BRAKING. HARD/QUICK BRAKING FOLLOWED BY VEHICLE ENGINE QUITTING TYPICALLY OCCURS IN HEAVY TRAFFIC, RESULTING IN NEAR ACCIDENTS. AFTER RESEARCH: CLEANED THE MASS AIR INTAKE SENSOR AND THROTTLE SENSOR. NO IMPROVEMENT. UPON FURTHER RESEARCH, APPEARS TO BE A FAULTY TORQUE CONVERTER.

Mileage: 140,000

TRANSMISSION SHUDDERS INTENSELY WHEN COMING TO A STOP AROUND 5 MPH. ALSO SHUDDERS WHEN STOPPED, RPMS DIP TO ABOUT 500. CAR STALLED TWICE IN THE LAST FEW DAYS.

Mileage: 91,500

THE TORQUE CONVERTER ON THE 2011 SUBARU OUTBACK IS DEFECTIVE WHEN IT REACHES HIGHER MILEAGE AND CAUSES THE VEHICLE TO STALL OUT WHEN STOPPING ABRUPTLY (HARD BRAKING). I WAS DRIVING APPROXIMATELY 30-40MPH IN SUBURBAN TRAFFIC WHEN I NEEDED TO ABRUPTLY BRAKE. MY VEHICLE STALLED OUT TWICE IN TRAFFIC AFTER HARD BRAKING, BOTH TIMES WHILE DRIVING STRAIGHT. THIS IS DANGEROUS IN TRAFFIC AS YOU MUST RESTART THE VEHICLE FROM THE STALL OUT AND COULD BE HIT BY OTHER VEHICLES WHILE DOING SO. FOR SAFETY, IT IS NECESSARY TO REPLACE THIS DEFECTIVE PART, WHICH IS RIDICULOUSLY EXPENSIVE FOR THE OWNER. OWNERS ARE LOOSING OUT; SUBARU SHOULD RECALL THIS PART AND REPLACE FREE OF CHARGE.

Mileage: 102,000

CAR STALLS AT WHEN COMING TO A HARD STOP (SOMETIMES THIS HAPPENS IN TRAFFIC WHICH IS REALLY DANGEROUS). AFTER THE STALL, THE CAR STARTS UP FINE. BUT THEN STALLS WHEN COMING TO A HARD STOP.

Mileage: 100,000

MY 2011 SUBARU OUTBACK IS EXPERIENCING SHUDDERING & STALLS WHEN COMING TO A STOP RESULTING IN THE ENGINE SHUTTING OFF. IT OCCURS RANDOMLY, AND NEARLY GOT IN ACCIDENTS WITH DRIVERS BEHIND ME HAVING TO REACT TO THE SUDDEN FULL STOPS. THE VEHICLE IS AT A SUBARU DEALERSHIP NOW FOR REPAIRS TO THE TORQUE CONVERTER AS WELL AS THE VALVE BOX AND VALUE BOX WIRING HARNESS. THERE IS A SUBARU TECHNICAL BULLETIN #16-90-13R REGARDING A KNOWN PROBLEM WITH THE TORQUE CONVERTER: "2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION", SUBJECT "DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER". GIVEN THE DANGER OF RANDOM STALLING EVENTS, THE NUMBER OF REPORTED INCIDENTS, AND THE ~$4400 REPAIR EXPENSE BEING PUT ON ME FOR A KNOWN DESIGN PROBLEM, I WOULD THINK THIS SHOULD BE STRONGLY CONSIDERED FOR A RECALL.

Mileage: 112,000

MY 2011 SUBARU OUTBACK IS EXPERIENCING SHUDDERING & STALLS WHEN COMING TO A STOP RESULTING IN THE ENGINE SHUTTING OFF. IT OCCURS RANDOMLY, AND NEARLY GOT IN ACCIDENTS WITH DRIVERS BEHIND ME HAVING TO REACT TO THE SUDDEN FULL STOPS. THE VEHICLE IS AT A SUBARU DEALERSHIP NOW FOR REPAIRS. THERE IS A SUBARU TECHNICAL BULLETIN #16-90-13R REGARDING A KNOWN PROBLEM WITH THE TORQUE CONVERTER: "2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION", SUBJECT "DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER". GIVEN THE DANGER OF RANDOM STALLING EVENTS, THE NUMBER OF REPORTED INCIDENTS, AND THE ~$1500 REPAIR EXPENSE BEING PUT ON THE CONSUMER FOR A KNOWN DESIGN PROBLEM, THIS SHOULD BE STRONGLY CONSIDERED FOR A RECALL.

Mileage: 114,250

I HAD NOTIFIED YOU ABOUT MY SUBARU OUTBACK AND THE STALLING PROBLEM WE WERE HAVING WHENEVER WE WOULD COME TO A QUICK STOP. SUBARU MECHANIC SAID THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $11,000. WE HAD A LOCAL TRANSMISSION SHOP LOOK AT IT AND THEY SAID IT WAS THE TORQUE CONVERTER. THEY REPLACED THE CONVERTER AT A MUCH CHEAPER COST AND THE VEHICLE SO FAR HAS PERFORMED WELL. I HAVE TALKED TO OTHER OWNERS THAT ARE EXPERIENCING THE STUTTER PROBLEM WHENEVER THEY COME TO A STOP BUT THE VEHICLE HAS NOT STALLED. I AM CONFIDENT THAT IT WILL IN TIME JUST AS OURS DID. SHOULD SUBARU ISSUE A RECALL ON THESE CONVERTERS?

Mileage: 121,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SHUDDERED AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,500.

Mileage: 97,500

TORQUE CONVERTER IS MALFUNCTIONING. THIS IS A KNOWN SUBARU DEFECT, I BELIEVE. THE CAR DIES IF I MAKE A SUDDEN STOP- DEFINITELY A SAFETY HAZARD. THIS HAPPENS ON HIGHWAYS AND SURFACE STREETS.

Mileage: 109,500

THE TORQUE CONVERTER LOCKS UP AT LOW RPMS AND CAUSES THE CAR TO STALL. THIS IS PROBLEMATIC AT INTERSECTIONS AND IN TRAFFIC (WHICH WE EXPERIENCE A LOT OF IN AUSTIN, TEXAS). IT IS AN ONGOING PROBLEM THAT STARTED RECENTLY.

Mileage: 88,000

ENGINE STALLS WHEN THE CAR COMES TO A QUICK STOP. SIMILAR TO WHEN YOU FAIL TO PUSH IN THE CLUTCH ON A STANDARD TRANSMISSION, BUT IN THIS CASE, THIS IS CAR HAS AN AUTOMATIC TRANSMISSION.

Mileage: 99,000

MY CAR STALLS REGULARLY WHEN BRAKING QUICKLY, LIKE WHEN SOMEONE STOPS SUDDENLY IN FRONT OF ME. IT ALSO STALLS WHILE APPLYING THE BRAKE TO STOP AT A LIGHT ON A HILL. THIS FAULT HAS PLACED ME IN SEVERAL HAZARDOUS SITUATIONS, INCLUDING STALLING ON RAILROAD TRACKS, AND IN BUSY INTERSECTIONS. WHEN I FIRST COMPLAINED ABOUT IT TWO YEARS AGO, SUBARU TOLD ME THAT IT WAS AN OXYGEN/FUEL MIXTURE ISSUE AND WANTED TO CHARGE ME $1200 TO FIX IT. BUT WHEN I SEARCHED ON LINE, OTHER SUBARU OWNERS WERE COMPLAINING OF THE SAME ISSUE AND THE OXYGEN/FUEL FIX DIDN'T WORK FOR THEM AFTER SPENDING ALL THE MONEY TO FIX IT. AFTER LIVING WITH THIS FAULT FOR NEARLY TWO YEARS, I WENT TO ANOTHER REPAIR SHOP WHO TOLD ME ABOUT THIS TSB: DATE: 01/06/14 REVISED: 05/07/14 APPLICABILITY: 2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION SUBJECT: DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER INTRODUCTION THIS BULLETIN ANNOUNCES THE AVAILABILITY OF A COUNTERMEASURE TORQUE CONVERTER ASSEMBLY TO ADDRESS A CUSTOMER CONCERN OF VERY LOW ENGINE RPM WHEN COMING TO A STOP. THE CONDITION IS SIMILAR TO COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE WITHOUT DEPRESSING THE CLUTCH PEDAL. THRUST WASHER WEAR INSIDE THE TORQUE CONVERTER CAN CAUSE RESTRICTION OF THE OIL PASSAGE USED TO BLEED OFF LOCK-UP CLUTCH APPLICATION PRESSURE. THE RESULT IS EITHER A DELAYED (MOMENTARY LOW ENGINE RPM) OR NO LOCK-UP PRESSURE RELEASE. THE THRUST WASHER HAS BEEN CHANGED FROM A SOLID BUSHING-TYPE TO A NEEDLE BEARING TYPE. SUBARU WANTS $1500 FOR THIS TORQUE CONVERTER ASSEMBLY TO BE REPLACED. IF YOU SEARCH ON LINE, YOU'LL DISCOVER THAT THIS IS A COMMON ISSUE. THIS NEEDS TO BE UPGRADED TO A VEHICLE RECALL, NOT JUST A TSB. THIS IS A FAULT IN SUBARU'S CVT TRANSMISSION DESIGN THAT IS A DANGER TO EVERYONE DRIVING ONE. PLEASE HELP US IN ENFORCING THIS RECALL. THANK YOU.

Mileage: 89,000

I HAVE EXPERIENCED A DRIVER SAFETY CONCERN THAT CAN EASILY CAUSE A COLLISION TO OCCUR. WHEN COMING TO A STOP THE AUTOMATIC TRANSMISSION DOES NOT GO TO NEUTRAL AND THE ENGINE HALTS. I HAVE TO RESTART THE CAR. THIS IS DANGEROUS AS IT MAY CAUSE A REAR END COLLISION AND HAS ALMOST DONE SO ON NUMEROUS OCCASIONS. THIS IS RELATED TO BULLETIN NUMBER 16-90-13R THAT HAS ALREADY BEEN OPENED WITH SUBARU ON 01/06/2014. THE REMEDY IS TO REPLACE TORQUE CONVERTER THRUST WASHER FROM A SOLID BUSHING-TYPE TO A NEEDLE BEARING TYPE. I STRONGLY BELIEVE THIS SHOULD BE A RECALL ISSUE AND NOT BE PASSED ONTO TO THE CUSTOMER. THIS CAN EASILY ESCALATE TO A CLASS ACTION LAW SUIT IF A SERIOUS COLLISION WERE TO HAPPEN. HERE IS THE COMPLAINT PRESENTED TO SUBARU BULLETIN NUMBER 16-90-13R; DATE: 01/06/14 REVISED: 05/07/14 APPLICABILITY: 2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION SUBJECT: DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER INTRODUCTION THIS BULLETIN ANNOUNCES THE AVAILABILITY OF A COUNTERMEASURE TORQUE CONVERTER ASSEMBLY TO ADDRESS A CUSTOMER CONCERN OF VERY LOW ENGINE RPM WHEN COMING TO A STOP. THE CONDITION IS SIMILAR TO COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE WITHOUT DEPRESSING THE CLUTCH PEDAL. THRUST WASHER WEAR INSIDE THE TORQUE CONVERTER CAN CAUSE RESTRICTION OF THE OIL PASSAGE USED TO BLEED OFF LOCK-UP CLUTCH APPLICATION PRESSURE. THE RESULT IS EITHER A DELAYED (MOMENTARY LOW ENGINE RPM) OR NO LOCK-UP PRESSURE RELEASE. THE THRUST WASHER HAS BEEN CHANGED FROM A SOLID BUSHING-TYPE TO A NEEDLE BEARING TYPE.

Mileage: 118,000

OUR 2011 OUTBACK WOULD STUTTER AT A STOP, SUBARU SAID THIS WAS THE WAY IT WAS DESIGNED TO CONSERVE FUEL. THE VEHICLE NOW STALLS, ALWAYS STARTS BACK UP BUT THIS IS NOT COMFORTING ESPECIALLY WHEN MY WIFE IS DRIVING BY HERSELF. THIS BEGAN SOMETIME IN JANUARY 2017 SUBARU TECH SAID NEED TO REPLACE THE ENTIRE TRANSMISSION AT A COST OF $11,000. THAT'S CRAZY. WAS REFERRED BY A FRIEND TO A TRANSMISSION SHOP IN BAYTOWN, SAYS IT IS THE TORQUE CONVERTER AND CAN EITHER BE REBUILT OR REPLACED. I TOOK IT IN YESTERDAY AND HOPEFULLY WILL PICK IT UP FRIDAY. I HAVE MADE SEVERAL TRIPS TO THE SUBARU DEALER AND CALLED THE HEADQUARTERS. I AM NOT PLEASED WITH MY FIRST SUBARU. SHOULD HAVE STAYED WITH A TOYOTA WHICH I HAVE HAD GREAT SUCCESS WITH. OUR FAMILY OF 4 HAD 4 CAMRY'S AND GOT A COMBINED TOTAL OF OVER 1,200,000 MILES ON THEM.

Mileage: 120,000

CAR TRANSMISSION SHUDDERS ON DECELERATION; OCCASIONALLY KILLING THE ENGINE ALTOGETHER. FEELS LIKE CLUTCHING MECHANISM WITHIN THE AUTOMATIC TRANSMISSION IS NOT FUNCTIONING PROPERLY. DEALER PRESCRIBED A NEW TRANSMISSION. SUBSEQUENTLY I RESEARCHED MULTIPLE INSTANCES OF SIMILAR SITUATION/SYMPTOMS IN SAME MODEL YEAR, BUT MY VIN WAS EXCLUDED FROM THE NHTSA SAFETY RECALL TSB NO. 16-101-16. THIS SITUATION IS TOO COINCIDENTAL; THE RECALL NEEDS TO BE EXPANDED.

Mileage: 125,000

CAR STALLS AT HARD STOPS AND SHUDDERS ON HIGHWAY AT SPEEDS 45-55

2011 SUBARU OUTBACK WORN TORQUE CONVERTER THRUST WASHER TECH SERVICES BULLETIN #16-90-13R. ENGINE SHUDDERS AND STALLS ON QUICK STOPS LIKE AT STOP LIGHT OR AT STOP AT TOP OF AN INCLINE LIKE EXITING A PARKING GARAGE. ISSUE WAS DIAGNOSED AT MY AUTHORIZED SUBARU SERVICES DEPT YESTERDAY THAT IT WAS TORQUE CONVERTER AND I'D BE RESPONSIBLE FOR REPAIR COST. SERVICE TECH AND SERVICE DEPT MANAGER CONFIRMED THAT THEY DID AGREE WITH MY INPUT WHEN PRESENTING THE CAR. I WAS THE ONE WHO DIAGNOSED THE PROBLEM -- WHICH THEY CONFIRMED. BULLETIN STATES THE AVAILABILITY OF A COUNTERMEASURE TORQUE CONVERTER ASSEMBLY THRUST WASHER CHANGED FROM SOLID BRUSHING TYPE TO NEEDLE BEARING TYPE. I HAVE READ EXTENSIVE COMPLAINTS FROM OTHER OWNERS EXPERIENCING THIS PROBLEM. THIS IS A VERY SERIOUS ISSUE THAT IF NOT RESOLVED CAN RESULT IN INJURY OR DEATH. I WAS ALMOST IN AN ACCIDENT BECAUSE OF THIS DEFECT LAST WEEK. SUBARU ACKNOWLEDGES THE DEFECT...BUT HAS DONE NOTHING ABOUT IT. THIS NEEDS TO BE A SAFETY RECALL BEFORE SOMEONE GETS KILLED!!! IN SOME CASES THIS DEFECT HAS CAUSED A FIRE IN THE ENGINE. CONSUMERS HAVE DOCUMENTED THIS SERIOUS DEFECT ON NHTSA, CAR TALK, CARS.COM. SUBARU NEEDS TO RECALL THESE VEHICLES!!!!

Mileage: 117,000

MULTIPLE TRANSMISSION SOLENOIDS HAVE FAILED AND THE TRANSMISSION VALVE BODY NEEDS TO BE REPLACED ON THIS VEHICLE WITH A CVT TRANSMISSION WITH 80,000 MILES.

Mileage: 81,400

WHEN COMING TO A COMPLETE STOP, VEHICLE WILL RUN ROUGH AND/OR STALL JUST BEFORE COMING TO A COMPLETE STOP. THIS IS WELL DOCUMENTED ON SUBARU WEB FORUMS. SUBARU NEEDS TO CREAT A RECALL. PER SUBARU DEALER DIAGNOSTIC IT IS A BAD TORQUE CONVERTER, PER BULLETIN # 16-90-13R.

Mileage: 93,272

THE CAR SHUDDERS AND DIES WHILE IN THE PROCESS OF COMING TO A HARD STOP. YOU HAVE TO PUT THE CAR IN NEUTRAL OR PARK TO START IT AGAIN. THIS HAS HAPPENED MULTIPLE TIMES, ONCE IN AN INTERSECTION. VERY DANGEROUS! THERE IS A TSB (16-90-13R) OUT ON THIS PROBLEM (FAILED THRUST WASHER). THIS SHOULD BE A RECALL! SUBARU WANTS OVER $1800 TO REPLACE THE FAILED PART. MY CAR HAS 93,000 MILES ON IT. SEEMS TO BE HAPPENING ON OUTBACKS STARTING AROUND 80,000 MILES. ...UPDATED 04/27/17 *BF

Mileage: 93,000

MY COMPLAINT IS THAT THE CAR STALLS WHEN YOU STOP QUICK. IT ACTS LIKE YOU ARE STOPING AND NOT STEPPING ON THE CLUTCH. BUT THE TRANSMISSION IS A CVT. IT STARTED IN DECEMBER 2016. 102K MILES. DEALER IS SAYING I NEED A NEW TORQUE CONVERTER.

TORQUE CONVERTER JUDDER. RECOMMENDED TORQUE CONVERTER REPLACEMENT AFTER THE BACK UP DUTY SOLENOID MALFUNCTION. CAR WAS TOWED TO DEALER AFTER THE AT OIL TEMP LIGHT AS FLASHING WHILE DRIVING. DEALER SAID TO NOT DRIVE IT AND HAVE IT TOWED. CODE P2764 WAS RETRIEVED AND SOLENOID WAS REPLACED. AFTER TEST DRIVING DURING THE INSPECTION, TECHNICIAN FELT SHUTTERING AT 40MPH AND RECOMMENDED REPLACING CONSISTENT WITH TSB 16-90-13R. *TR

Mileage: 121,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THE REVERSE POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. ...UPDATED 03/08/17 *BF *CN

Mileage: 40,000

CAR IS STALLING WHEN IN MOTION, AND COMING TO A STOP WITHOUT STEADY BRAKE PRESSURE. IT SHUTTERS THEN STALLS. IT HAS HAPPENED AT LEAST 6 TIMES SINCE FALL 2016. "NHTSA ID NUMBER: 10080367- AVAILABILITY OF COUNTERMEASURE TORQUE CONVERTER ASSEMBLY" -DOESN'T SOLVE PROBLEM FOR CONSUMERS. LACK OF RECALL/ACTION ON A 2011 MODEL IS ALARMING! DOES THIS MALFUNCTION NEED TO HARM/KILL VICTIMS BEFORE ACTION IS TAKEN?

Mileage: 119,000

VEHICLE STALLS AFTER SUDDEN STOP REQUIRING IT TO BE RESTARTED . I WAS TOLD BY SUBARU SALES THERE IS A TSB # 16-90-13 R (1/6/14 ISSUED). THIS RELATES TO THE TRANSMISSION ( CVT) LOOKING UP AFTER A SUDDEN STOP DUE TO A THRUST WASHER INSIDE THE TORQUE CONVERTER. THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY WITH A FULL RECALL.

Mileage: 128,000

TORQUE CONVERTER ASSEMBLY. CAR IS STALLING WHEN COMING TO A STOP AT A STOP SIGN, OR AT STOP LIGHT OR EVEN WHEN GOING TO A STOP THROUGH A WORK ZONE. IT SHUTTERS THEN STALLS. FEELS LIKE A MANUAL TRANSMISSION WHEN A CLUTCH IS NOT FULLY PRESSED. IT HAS HAPPENED 5 TIMES SINCE THE END OF NOVEMBER 2016

Mileage: 79,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

I OWN A 2011 SUBARU OUTBACK WITH 93,000 MILES. THE CAR STALLED OUT AT RED LIGHTS IN THE CITY. ALSO, IT STALLED WHEN I WAS ON A HILL AND CAME TO A STOP. I WAS FORTUNATE TO RESTART ENGINE AND GET OUT OF THE WAY OF TRAFFIC. I TOOK IT TO THE DEALER AND THEY SAID I NEEDED A TORQUE CONVERTER COSTING $1,200. AFTER READING THE MANY COMPLAINTS FROM OTHER OWNERS IT IS A DANGEROUS SITUATION. WHY HASN'T SUBARU RECALLED THE TORQUE CONVERTERS?

Mileage: 93,000

THE VEHICLE WILL STALL OUT WHEN THE BRAKES ARE PRESSED ABRUPTLY AND THE SPEED SUDDENLY DECREASES. THIS IS EXTREMELY UNSAFE. ESPECIALLY FOR MY PREGNANT WIFE TO BE DRIVING. WE BOUGHT A SUBARU BECAUSE WE THOUGHT THEY WERE BUILT RIGHT AND SAFE. WE WERE WRONG. *TR

Mileage: 122,000

VEHICLE STALLED WHEN APPROACHING A STOP. THIS HAPPENED TWICE. THIS IS AN AUTOMATIC AND SHOULD NOT BE HAPPENING. I HAD TO PUT THE CAR IN TO NEUTRAL/PARK AND RESTART IT AT AN INTERSECTION WHERE THERE'S A FIREHOUSE. I'VE BEEN TOLD THE TORQUE CONVERTER NEEDS TO BE REPLACED AND THERE IS ALREADY A TSB ON THE BAD DESIGN OF THIS PART AND THAT IT NEEDS TO BE REPLACED. AT THIS POINT, I BELIEVE IT SHOULD BE RECALLED AS IT'S HAPPENING MORE OFTEN THAN NOT TO THIS PARTICULAR TRANSMISSION. THIS IS VERY DANGEROUS.

Mileage: 124,000

ENGINE RANDOMLY STALLS WHEN COMING TO A COMPLETE STOP. WE ARE ALWAYS CONCERNED ABOUT THE SAFETY OF OUR CHILDREN WHEN THIS HAPPENS IN HIGH TRAFFIC AREAS/TIMES. OUR SUBARU SERVICE ADVISOR HAS ACKNOWLEDGED THAT IT IS DUE TO A POOR DESIGN ISSUE "TSB 16-90-13R" WHICH REQUIRES THE REPLACEMENT OF THE TORQUE CONVERTER.

Mileage: 100,000

BEGAN NOTICING VEHICLE SHUDDERING AND QUITTING OR ALMOST QUITTING WHEN COMING TO A STOP. HAS CONTINUED TO DO THIS FOR MONTHS NOW AND SEEMS TO BE GETTING WORSE. TOOK IT TO DEALER AND IT WAS DIAGNOSED AT TORQUE CONVERTER STICKING AFTER SEVERAL TESTS. REFERENCED TO SUBARU TSB NO. 16-101-16. DANGEROUS DESIGN FLAW AS IT CAN LEAVE YOU WITHOUT POWER AFTER COMING TO AN ABRUPT STOP SUCH AS BRAKING TO AVOID HITTING A STOPPED VEHICLE LEAVING YOU UNABLE TO MOVE AWAY FROM OTHER CARS WITHOUT RESTARTING VEHICLE. MY VEHICLE IS IN EXCELLENT CONDITION ASIDE FROM THIS ISSUE BUT IS OUT OF POWERTRAIN WARRANTY AND THE COST TO REPAIR ARE PROHIBITIVE. REQUEST TO ISSUE RECALL FOR SAFETY ISSUES PRIMARILY AND TO NOT ULTIMATELY CAUSE DAMAGE TO TRANSMISSION IN THE LONG TERM.

Mileage: 110,000

STALLS WHEN STOPPING OR IDLING. STOPS IN INTERSECTIONS AND COMING TO STOPS.

Mileage: 70,000

SUBARU HAS A KNOWN TECHNICAL SERVICE BULLETIN 16-90-13R THAT IDENTIFIES AN ISSUE THE THE TORQUE CONVERTER THAT IS CAUSING SUBARU VEHICLES TO STALL WHEN BREAKING. THIS IS A SAFETY ISSUE THAT MUST BE FIXED IN ORDER TO AVOID ACCIDENTS WHILE DRIVING. DESPITE BEING A KNOWN SAFETY ISSUE, SUBARU HAS NOT ISSUED A RECALL. RATHER SUBARU OWNERS ARE LEFT TO PAY THE $1500 COST OF CORRECTING THE TORQUE CONVERTER ISSUE. MY 2011 SUBARU OUTBACK IS STALLING OUT WHEN BRAKING AT INTERSECTIONS AND PAR.

Mileage: 100,000

ENGINE STALLED AT LOW RPMS. SIMILAR TO MANUAL TRANSMISSION WITHOUT ENGAGING CLUTCH. OCCURRED WHEN APPROACHING STOP AT INTERSECTIONS OR SLOWING FOR HEAVY TRAFFIC.

Mileage: 89,236

VEHICLE UNEXPECTEDLY STALLS WHEN COMING TO RAPID STOP SUCH AS AT A TRAFFIC LIGHT RESULTING IN A HAZARDOUS SITUATION.

Mileage: 65,000

MY 2011 OUTBACK HAS RECENTLY STARTED STALLING OUT AT STOP SIGNS. IT WILL STALL 5 TIMES IN 2 MILES. IT STARTS RIGHT BACK UP BUT WILL STALL AGAIN AT THE NEXT LIGHT OR STOP SIGN (LOCAL STREETS). APPARENTLY SUBARU HAS A SERVICE BULLETIN 16-90-13R THAT INDICATES THIS PROBLEM IS A POOR DESIGN OF THE TORQUE CONVERTER. I'VE READ MANY SIMILAR ACCOUNTS ON LINE. SUBARU SHOULD ISSUE A RECALL. IT'S AN EXPENSE REPAIR AND A SAFETY HAZARD.

Mileage: 107,000

WHILE DRIVING, IF YOU HAVE TO STOP QUICKLY AND STEP ON THE BRAKES HARD THE CAR ENGINE STALLS. THIS PUTS THE CAR IN JEOPARDY OF BEING HIT FROM BEHIND AND INJURY TO THE PASSENGERS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST COUPLE OF MONTHS AT VARIOUS SPEEDS - BOTH LOW SPEED AND HIGHWAY SPEED.

Mileage: 81,000

CAR STALLS TO COMPLETE STOP MOTOR STOPS AND CAR IS DEAD LEAVING MY WIFE AND 3 YEAR OLD IN THE MIDDLE OF AN INTERSECTION FOR CARS TO NEARLY HIT TILL SHE PUTS IT IN PARK TO RESTART CAR I HAVE READ, IT IS THE TORK CONVERTER IT NEEDS TO BE RECALLED AS A SAFETY CONCERN !!!!!

Mileage: 94,000

VEHICLE INTERMITTENTLY SHUDDERS AND STALLS WHEN COMING TO FULL STOP, REQUIRING SHIFT TO PARK OR NEUTRAL TO RESTART. FREQUENCY OF OCCURRENCE IS RAPIDLY INCREASING. DEALER CITED SERVICE BULLETIN 16-90-13R AND REPLACEMENT OF THE TORQUE CONVERTER IS NECESSARY TO CORRECT THE PROBLEM.

Mileage: 89,300

VEHICLE STALLED ON INCLINES WHEN BRAKES WERE APPLIED CREATING A VERY DANGERS SITUATION. DEALER SIGHTED SERVICE BULLETIN 16-90-13R FOR DESIGN CHANGE TO THE CVT TORQUE CONVERTER BUT WOULD NOT ABSORB TOTAL COST OF REPAIR SINCE CAR HAS 107102 MILES AND OUT OF WARRANTEE. THIS SITUATION SHOULD CREATE A PRODUCT RECALL BEFORE SOMEONE IS SERIOUSLY INJURED.

Mileage: 107,102

WHILE DRIVING TO APPROACH A STOP THE CAR STUDDERS, BEGINS TO LOOSE ENGINE POWER AND STALLS. IT THEN REQUIRES THAT THE CAR MUST BE PLACED IN 'PARK', THE KEY TURNED TO THE 'OFF' POSITION AND THEN RESTARTED.

Mileage: 113,455

WHILE COMING TO AT STOP VEHICLE WILL SHUTTER AND STALL! AT THE BEGINNING OF OUR OWNERSHIP OF THIS VEHICLE IT WOULD SHUDDER AND THE IDLE WOULD GO VERY LOW, ALMOST STALLING. NOW WHEN WE COME TO A STOP IT WILL STALL! THIS HAS BECOME VERY DANGERIOUS. THERE IS A TSB FROM SUBARU TSB 16-90-13, TSB 16-90-13R CHANGE DESIGN OF TORQUE CONVERTER FROM SOLID BUSHING TYPE TO NEEDLE BEARING TYPE. THRUST WASHER WEAR INSIDE THE TORQUE CONVERTER CAUSES RESTRICTION OF OIL PASSAGE USED TO BLEED OFF LOCK-UP CLUTCH APPLICATION PRESSURE.

Mileage: 27,448

ASCENDED STEEP HILL AND STOPPED AT STOP SIGN. PROCESSED TO DRIVE THROUGH INTERSECTION UPHILL. ALL LIGHTS ON DASH BEGAN TO FLICKER ON AND OFF AND CAR STALLED OUT GOING DOWN THE ROAD. AFTER THIS OCCURRED, I LOST ALL ELECTRICAL FUNCTIONS OF CAR. I WAS NOT ABLE TO RESTART CAR, PLACE CAR INTO PARK, APPLY EMERGENCY BRAKE, TURN ON HAZARD LIGHTS, AND THE POWER BRAKES AND STEERING WERE NOT PRESENT. I SPENT 5-7 MINUTES TRYING TO RESTART THE CAR AND TRYING TO FIGURE OUT A WAY TO STABILIZE THE CAR SINCE I WAS CURRENTLY GOING DOWN A STEEP HILL WITHOUT ANYWAY OF STABILIZING IT. AFTER THIS TIME, SMOKE BEGAN COMING OUT FROM UNDER THE HOOD. I HAD TO COAST CAR DOWN HILL INTO BUSY INTERSECTION AND TURN IT ONTO NEXT ROAD IN ORDER TO FIND A FLAT AREA TO STABILIZE CAR SO I COULD GET OUT OF IT. WHEN I GOT OUT, I BEGAN SEEING FLAMES DROP DOWN FROM FRONT DRIVER SIDE OF ENGINE AREA. THE CAR QUICKLY CAUGHT ON FIRE AND MOST OF THE ENGINE BURNT OUT BEFORE FLAMES WERE EXTINGUISHED. THE FIRE APPEARED TO START IN COMPUTER AREA. THIS CAR WAS BOUGHT NEW AND HAVE HAD NO PREVIOUS PROBLEMS WITH THE CAR, EXCEPT WE HAVE HAD TO CHANGE THE LOW BEAM HEADLIGHT BULBS SEVERAL TIMES WHILE OWNING IT. AFTER I WITNESSED MY CAR CATCH ON FIRE AND AFTERWARDS DISCOVERED SUBARU HAS A SERVICE BULLETIN FOR THE TORQUE CONVERTER, I BELIEVE THE HEADLIGHT ISSUE AND THE TORQUE CONVERTER ISSUES ARE ALL CONNECTED. I BELIEVE WHAT HAPPENED TO MY CAR IS THE TORQUE CONVERTER FAILED THAT DAY CAUSING AN OVER VOLTAGE/OVER DRAW OF POWER THAT WAS SO BAD IT TOOK OUT MY COMPUTER UNIT, I THEN BELIEVE THE BATTERY CONTINUED TO FEED THE COMPUTER UNIT, IN ITS UNRESPONSIVE STATE, UNTIL IT CAUGHT ON FIRE. THE FIRE INSPECTOR TOLD ME SOMETIMES BULBS WILL BURNT OUT DUE TO AN OVER VOLTAGE SITUATION. SOMETHING IS DEFINITELY OVERDRAWING POWER AND IT NEEDS TO BE LOOKED INTO BECAUSE IT ENDANGERS EVERY DRIVER, PASSENGER, AND ANYONE AROUND THESE CARS.

Mileage: 70,000

SERVICE BULLETIN # 16-90-13 CAR STALLS WHEN COMING TO A STOP. THIS HAPPENS IN TRAFFIC AT STOP LIGHTS ANYWHERE I NEED TO MAKE A HARD STOP. THIS IS VERY DANGEROUS AND IT WOULD APPEAR THIS IS A MAJOR ISSUE FOR MANY OWNERS. THIS SHOULD BE A RECALL NOT JUST A SERVICE BULLITIN

Mileage: 51,245

VEHICLE SHUDDERS AND STALLS OUT WHEN COMING TO A STOP AND/OR SLOWING DOWN. THE VEHICLE MUST BE PUT BACK INTO PARK AND RESTARTED BEFORE IT WILL MOVE. THIS HAPPENED TO ME FOUR TIMES TODAY. THIS POSES AN INCREDIBLY DANGEROUS THREAT TO ANYONE IN THIS VEHICLE OR AROUND THIS VEHICLE WHILE IN TRAFFIC. ANYONE IN THIS VEHICLE IS A SITTING DUCK FOR AN ACCIDENT BECAUSE YOU NEVER KNOW WHEN IT WILL STALL OUT. I AM APPALLED AT THE FACT THAT I HAVE SEEN SO MANY OF THESE SAME ISSUES BE REPORTED AND NOT RECALLED YET. OBVIOUSLY THIS IS A SAFETY ISSUE THAT MUST BE ADDRESSED...REALLY - DOES SOMEONE HAVE TO DIE OR GET SERIOUSLY INJURED FOR SOMEONE TO TAKE ACTION HERE??

Mileage: 142,000

MY OUTBACK IS STALLING AT RED LIGHTS AND SUDDEN STOPS. TOOK TO DEALERSHIP AND THEY SAID THE TORQUE CONVERTER IS FAILING. THEY SAID SUBARU IS AWARE OF THE PROBLEM. THIS NEEDS TO BE RECALLED DUE TO A SAFETY ISSUE. THERE ARE MANY WHO ARE HAVING THIS PROBLEM.

Mileage: 111,000

VEHICLE STALLS WHEN BRAKING HARD WHEN COMING TO A STOP.

Mileage: 114,000

THE CAR IS STALLING OUT WHEN THE BRAKES ARE APPLIED AS THIS HAPPENS EVERY TIME I COME TO A STOP. I HAVE TO PUT THE CAR IN PARK IN THE MIDDLE OF TRAFFIC TO RESTART IT. THIS IS EXTREMELY DANGEROUS AND CREATES A PUBLIC HAZARD. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED ASAP BEFORE SOMEONE GETS KILLED. I BROUGHT THE CAR TO THE DEALER AS SOON AS THIS HAPPENED AND THEY TOLD ME THE VEHICLE NEEDS A NEW TORQUE CONVERTER TO THE TUNE OF $2600. UPON RESEARCHING THIS ISSUE, I FOUND SUBARU IS WELL AWARE OF THEIR PROBLEMATIC TORQUE CONVERTER SINCE THEY ISSUED A SERVICE BULLETIN REGARDING IT. THIS IS OBVIOUSLY FAULTY EQUIPMENT THAT SUBARU IS AWARE OF AND SHOULD MAKE GOOD ON. THIS CAR HAS 80,000 MILES ON IT AND HAS BEEN WELL MAINTAINED AS I BROUGHT IT BRAND NEW IN LATE 2011.

Mileage: 80,000

CAR HAS A CONTINUOUSLY VARIABLE TRANSMISSION. THE TORQUE CONVERTER WILL NOT DISENGAGE WHEN CAR COMES TO A HARD STOP. THIS CAUSES ENGINE TO DIE. THIS CAN BE DANGEROUS IN HEAVY TRAFFIC. SUBARU IS AWARE OF PROBLEM. SUBARU ISSUED TECHNICAL SERVICE BULLETIN 16-90-13R TO SPECIFICALLY ADDRESS THIS ISSUE. PROBLEM IS, MY CAR WAS WELL OUT OF WARRANTY BEFORE THIS ISSUE COULD BE IDENTIFIED. IT IS AN EXPENSIVE TRANSMISSION REPAIR. AGAIN, THIS IS A SAFETY ISSUE. SUBARU SHOULD BE REQUIRED TO RECALL THESE CARS AND FIX THE TORQUE CONVERTER.

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE ATTEMPTING TO PARK, THE CONTACT FORGOT TO SHIFT THE LEVER INTO THE PARK POSITION BUT WAS ABLE TO TURN THE VEHICLE OFF. AS A RESULT, THE VEHICLE ROLLED AWAY AND CRASHED INTO A GATE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE VEHICLE WAS DESIGNED TO PERFORM IN THAT MANNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,547.

Mileage: 78,547

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE EACH TIME THE FAILURE RECURRED AND IT WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL FAILURE WITH THE TORQUE CONVERTER AND THAT THE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

DRIVING ON HIGHWAY AT APPROX. 65 MILES PER HOUR. HEARD LOUD CLICKING AND ENGINE LOST POWER. I WAS JUST ABLE TO GET OFF THE HIGHWAY WITHOUT BEING HIT BY OTHERS. THERE WAS NO WARNING LIGHTS OR ANYTHING BEFORE THIS HAPPENED. THE CAR HAS RECEIVED REGULAR CHECKUPS/OIL CHANGES AND WAS NOT DUE FOR ANOTHER OIL CHANGE YET.

Mileage: 100,000

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE SLOWING DOWN TO MAKE A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V326000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 113,750.

Mileage: 113,750

ABOUT 1 MONTH AGO MY CAR BEGAN TO STALL WHEN COMING TO A STOP IE AT AN INTERSECTION OR STOP SIGN. THE CAR JUST SHUDDERS AND DIES. IT WILL START BACK UP. THE PROBLEM GOT WORSE, HAPPENING 1-2 TIMES PER DAY. AFTER SEARCHING THE INTERNET, I FOUND A SUBARU SERVICE BULLETIN #16-90-13 DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER LINKED TO A DESCRIPTION OF AN ISSUE LIKE THIS. WHEN I BROUGHT MY CAR IN FOR SERVICE I MENTIONED THE SERVICE BULLETIN TO THE SERVICE COORDINATOR AND HE KNEW ALL ABOUT IT. THEY TESTED THE CAR AND THIS WAS CONFIRMED TO BE THE PROBLEM. MY CAR HOWEVER IS OUT OF WARRANTY. IT IS LESS THAN 5 YEARS OLD - NOT EVEN PAID OFF YET- BUT HAS >60,000 MILES. THE REPAIR IS NOT COVERED AND WILL BE CLOSE TO $1800.00. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. I AM A REPEAT SUBARU BUYER AND IT SHOCKS ME THAT THEY WILL NOT STAND BEHIND THEIR CARS BETTER THAN THIS AND WOULD LET A POTENTIALLY DANGEROUS SITUATION GO ON WITHOUT PUTTING MITIGATION IN PLACE. *TR

Mileage: 71,000

AFTER BRAKING MODERATE TO HARD WHEN THE VEHICLE COMES TO A STOP THE CAR STALLS WITHOUT FAIL. IT OCCURRED WHILE MY WIFE AND 18 MONTH OLD WERE SLOWING DOWN/STOPPING ON A BUSY ROAD TO YIELD ONCOMING TRAFFIC BEFORE TAKING A LEFT TURN ONTO ANOTHER ROAD. WHEN WE FIRST BROUGHT THE VEHICLE INTO THE LOCAL SUBARU DEALERSHIP THEY RAN DIAGNOSTICS AND FOUND NOTHING WRONG AND SENT US ON OUR WAY. A FEW WEEKS LATER ON MARCH 10, 2015 WE BROUGHT THE CAR BACK AFTER IT OCCURRED SEVERAL MORE TIMES. THE DEALERSHIP DIDN'T EVEN NEED TO DO A ROAD TEST, THEY KNEW THE PROBLEM WAS A FAULTY TORQUE CONVERTER. WE WERE LED TO BELIEVE THIS IS A COMMON DEFECT FOR THIS MODEL. THEY ALSO SAID THE TRANSMISSION (CVT) MAY NEED TO BE REPLACED. THIS SAME PROBLEM HAS HAPPENED TO OTHERS WE KNOW WHO HAVE THE SAME CAR. OUR OUTBACK HAS 74K MILES ON IT NOW. THE WARRANTY EXPIRED AT 70K MILES. WE STILL OWE PAYMENTS ON THE CAR AND NOW WILL NEED TO SPEND THOUSANDS OF DOLLARS TO FIX IT. THIS CAR IS NOT SAFE TO DRIVE AND WE HOPE SUBARU RECALLS THIS MODEL TO HAVE THE TORQUE CONVERTER AND CVT REPLACED. AT BEST PEOPLE WILL NEED TO SPEND THOUSANDS TO FIX THE ISSUE. AT WORST THIS PROBLEM COULD LEAD TO SEVERE OR FATAL INJURIES. *TR

Mileage: 68,000

AT A HARD, FAST BRAKE TO AVOID TRAFFIC CONGESTION ON THE FREEWAY, THE CAR STALLED AND DIED. IT LOST ALL POWER AND HAD TO BE RESTARTED. A FAULTY TORQUE CONVERTER IS THE CULPRIT. THE TORQUE CONVERTER FAILURE IN THE SUBARU (NOT JUST OUTBACKS) HAS BEEN SHOWN TO RESULT IN A SUDDEN LOSS OF POWER / STALLED ENGINE, WHICH CAN ENDANGER THE DRIVER AND OTHER DRIVERS. *TR

Mileage: 80,500

SERVICE BULLETIN # 16-90-13 DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER WHEN I HAVE TO COME TO A STOP OR IF I GO UP A HILL SLOW, OR IF I HAVE TO STOP QUICK MY VEHICLE WILL STALL. THIS IS DANGEROUS, ESPECIALLY IN TRAFFIC. I HAVE CHECKED EVERY OTHER POSSIBLE PROBLEM AND THEY ALL CHECK OUT FINE. I DO NOT FEEL THAT THE CONSUMER SHOULD HAVE TO PAY FOR A DEFECTIVE PART. IF I HAD TO STOP QUICK IN TRAFFIC IT WOULD BE VERY DANGEROUS. I HAVE ALREADY HAD THIS PROBLEM WHERE THE VEHICLE STALLED WITH TRAFFIC BEHIND ME. I FEEL THIS IS A "RECALL" AND NOT A ROUTINE MAINTENANCE PROBLEM. *TR

Mileage: 93,000

THE ENGINE SHUTS DOWN WHENEVER YOU BRAKE SUDDENLY OR USE ANY PRESSURE TO BRAKE (NOT COAST TO A STOP). THE CAR SHAKES AND THEN DIES AND YOU HAVE TO RESTART THE CAR. THIS HAPPENS ALMOST DAILY AND AFTER TAKING IT TO SEVERAL SHOPS IT WAS DETERMINED THAT THE TORQUE CONVERTER IS BAD AND NEEDS TO BE REPLACED. THERE IS A SERVICE BULLETIN OUT ABOUT FIXING THIS SO IT APPEARS TO BE A COMMON PROBLEM. EVEN A QUICK SEARCH ONLINE PRODUCES HUNDREDS OF SIMILAR COMPLAINTS FOR THIS MAKE & MODEL. GIVEN THAT THIS CAN STALL OUT AT ANY SPEED WITH ANY PRESSURE IN APPLYING THE BRAKES WITH THE TORQUE CONVERTER, THIS SHOULD BE AN IMMEDIATE RECALL FOR SAFETY CONCERNS!!! IT'S A FAULTY PART ON THE CAR, NOT A WEAR & TEAR ITEM. *TR

Mileage: 101,000

I BACKED OUT OF A PARKING SPOT, STOPPED AND, WITH MY FOOT ON THE BRAKE, SHIFTED TO DRIVE TO PULL FORWARD. THE CAR SURGED FORWARD RAPIDLY. I STOOD ON THE BRAKES, THE SURGE CONTINUED VERY BRIEFLY AND THEN THE CAR FINALLY STOPPED. THIS WAS THE FIRST INCIDENT OF THIS KIND IN THE THREE YEARS I HAVE OWNED THE CAR. *TR

Mileage: 34,576

SAFETY CONCERNS WITH HESITATION ISSUE WITH TRANSMISSION AT SLOW SPEEDS WHEN APPLYING /GIVING MORE GAS. *TR

Mileage: 32,000

I WOULD LIKE TO REPORT AN ABNORMAL BEHAVIOR IN MY CAR ON JANUARY 13, 2014 AS THIS IS A SAFETY MATTER. THE ROAD CONDITION WAS DRY AND THE OUTSIDE TEMPERATURE WAS ABOUT 40 DEGREES. FIRST I BACKED OUT OF MY GARAGE ONTO THE ROAD, THEN SHIFTED TO THE D POSITION AND DROVE ABOUT HALF A MILE FORWARD. I NOTICED THAT THE CAR DID NOT SLOW DOWN AS USUAL WHEN I APPLIED THE BRAKES AS I WAS APPROACHING THE FIRST INTERSECTION. I HAD TO PRESS THE BRAKE PEDAL MUCH FURTHER THAN USUAL. I DID NOT SLOW DOWN TO A COMPLETE STOP, MADE A RIGHT TURN AND CONTINUED TO DRIVE. I DECIDED TO PAY CLOSER ATTENTION TO THE BEHAVIOR OF THE CAR DURING THE NEXT BRAKING PERIOD. I DROVE ANOTHER QUARTER MILE AND I HAD TO APPLY THE BRAKES AGAIN AS I WAS APPROACHING A STOP SIGN. THE CAR DID NOT SLOW DOWN AS USUAL AGAIN, SO I HAD TO PRESS THE BRAKE PEDAL TO THE FLOOR TO MAKE A COMPLETE STOP. WHEN THE CAR FINALLY STOPPED MOVING I HEARD A LOUD SQUEAKING NOISE AND THE TACHOMETER ARROW WAS MOVING BACK AND FORTH BETWEEN 2000 AND 5000 RPM. IT SEEMED AS THOUGH THE CLUTCH WAS STILL ENGAGED EVEN THOUGH THE BRAKES WERE APPLIED AND THE CAR WAS NOT MOVING. THIS CONTINUED FOR 5-10 SECONDS UNTIL I SHIFTED INTO THE N POSITION AS I CONTINUED TO HOLD MY FOOT ON THE BRAKE PEDAL. THE SQUEAKING SOUND DISAPPEARED AND THE TACHOMETER ARROW WENT DOWN IMMEDIATELY. I SHIFTED BACK INTO THE D POSITION AGAIN WITH MY FOOT STILL ON THE BRAKE AND THE CAR BEHAVED NORMALLY. THIS PROBLEM HAS NOT APPEARED SINCE THAT TIME. I HAVE TAKEN THE CAR TO A SUBARU SERVICE DEALER AT NORWOOD, MA 02062 ON JAN. 27, 2014, BUT THEY DID NOT FIND ANYTHING WRONG (CUSTOMER #[XXX], INVOICE [XXX], MILES 31340). I WOULD LIKE TO GET TO THE BOTTOM OF THE PROBLEM SINCE THIS COULD BE A SERIOUS SAFETY ISSUE. I HAVE FILED A COMPLAINT TO SUBARU WEBSITE ON JANUARY 28, 2014 BUT DID NOT HEAR A WORD FROM THEM SINCE THAT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 31,300

THIS VEHICLE IS HESITATING FROM A START, POSING A HIGH RISK OF CAUSING A SERIOUS ACCIDENT WHEN ENTERING TRAFFIC. THE HESITATION OCCURS, ON AVERAGE, ONCE EVERY 300 MILES UNDER DIFFERING CONDITIONS. I HAVE TAKEN THE VEHICLE TO SUBARU SERVICE FOUR TIMES BECAUSE OF THIS PROBLEM. THEY STATE THEY CAN?T SOLVE THE ISSUE BECAUSE THEY CAN?T ?DUPLICATE? IT. I HAVE INFORMED THEM OVER AND OVER AGAIN THAT IT IS AN INTERMITTENT PROBLEM BUT THEY REFUSED TO KEEP THE CAR LONG ENOUGH TO DUPLICATE THE PROBLEM. I HAVE ASKED SUBARU FOR A REPLACEMENT BUT ALL THEY WILL OFFER IS YET ANOTHER APPOINTMENT ?TO ATTEMPT TO DUPLICATE THE CONCERNS?. IN THE MEANTIME, I AM FORCED TO DRIVE A VEHICLE WITH A SERIOUS SAFETY PROBLEM, WHICH OCCURS RANDOMLY WITHOUT WARNING. THIS HESITATION DEFECT APPEARS TO BE A COMMON ISSUE WITH THIS POWER TRAIN, PLACING NUMEROUS DRIVERS AT RISK. PLEASE SEE THE FOLLOWING ASSOCIATED COMPLAINTS: 10290805 10297490 10307668 10343600 10346037 10346648 10347133 10351374 10354541 10355908 10355908 10356951 10358243 10411748 10413779 10448621 10505368 10515376 THANK YOU FOR YOUR TIME. *TR

Mileage: 18,192

WHILE DRIVING AT 40 OR 50 MILES AN HOUR, MY HUSBAND TRIES TO SHIFT TO 4TH OR 5TH GEAR AND THE GEAR SLIPS INTO REVERSE. THEN THE CAR CAN'T GO IN REVERSE. WE BOUGHT THE CAR IN JUNE 2011. THIS FIRST HAPPENED WHEN THE CAR WAS ABOUT 8 MONTHS OLD. THE DEALERSHIP REPLACED BUSHINGS. THE SAME THING HAPPENED AGAIN A FEW MONTHS LATER, ON THE HIGHWAY, WITH MY TWO KIDS IN THE CAR, WHEN MY HUSBAND WAS SHIFTING FROM 5TH TO 6TH. THE DEALERSHIP REPLACED BUSHINGS. THE SAME THING HAPPENED ON MAY 11, 2013, WHILE WE WERE ON THE HIGHWAY AND MY HUSBAND WAS SHIFTING FROM 4TH TO 5TH; THE GEAR SLIPPED INTO REVERSE. THE CAR THEN CAN'T GO IN REVERSE. *TR

Mileage: 12,000

THE ISSUE STARTED AT AROUND 25,000 MILES. MY 2011 SUBARU OUTBACK, UPON SHIFTING FROM REVERSE TO DRIVE OR FROM PARK TO DRIVE FROM A COLD START, THE TRANSMISSION WOULD PAUSE FOR A SECOND OR TWO THEN WOULD EXHIBIT A LOUD BANG/CLUNK AND THE CAR WOULD LURCH FORWARD. WARMING THE CAR FOR SEVERAL MINUTES (~5-10 MINUTES) DID NOT SOLVE THE ISSUE. I READ OTHERS WHO HAD THE SAME ISSUE SO AT 28,622 MILES (~1.5 MONTHS FROM THE FIRST INCIDENT) I BROUGHT THE CAR TO THE SUBARU SERVICE/DEALER. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE, LIKELY DUE TO THE FACT THAT THEY DID A TRANSMISSION RELEARN BEFORE TRYING TO TEST THE TRANSMISSION. THE CAR WAS FINE FOR ABOUT 2 DAYS AFTER RECEIPT FROM SERVICE, BUT THEN THE BANG/CLUNK/LURCH BEGAN AGAIN, ON AND OFF, UNDER THE SAME CONDITIONS MENTIONED EARLIER (I.E., COLD START, SHIFTING INTO DRIVE, ETC.) UNTIL ITS FAILURE ON APRIL 22 (MILEAGE ~33,400, ~3 MONTHS AFTER BRINGING THE CAR TO THE SUBARU SERVICE/DEALER NOTED ABOVE). THE TRANSMISSION FAILED WHILE I WAS DRIVING 45 MPH, AFTER I HEARD A BANG FROM UNDER THE VEHICLE. THE VEHICLE WAS STILL CONTROLLABLE, BUT ONLY FIRST GEAR WORKED. THE CAR TODAY (APRIL 23) IS AT THE SERVICE STATION TO DETERMINE IF IT IS A TRANSMISSION ISSUE OR A COMPUTER ISSUE. *TR

Mileage: 33,400

2011 SUBARU OUTBACK. CONSUMER STATES VEHICLE ROLLED DOWN THE STREET WITHOUT THE KEY IN IGNITION AND ENGINE OFF *TGW THE CONSUMER STATED THE VEHICLE FINALLY CAME TO REST IN HIS NEIGHBOR'S YARD. THE CONSUMER THEN NOTICED THE GEAR SHIFT WAS IN DRIVE. THE CONSUMER STATED ACCORDING TO THE MANUAL, THE KEY WAS NOT SUPPOSED TO COME OUT OF THE IGNITION, UNLESS THE GEAR SHIFT WAS IN PARK AND THE ENGINE WAS OFF. THE CONSUMER STATED ON AUGUST 6, 2011, WHEN HE RETURNED TO HIS VEHICLE, HE ATTEMPTED TO START THE VEHICLE, BUT THE ENGINE WOULD NOT TURN OVER. THE CONSUMER CONTACTED SUBARU. THE SUBARU EMPLOYEE STATED THERE MAY HAVE BEEN A PROBLEM THE KEY OR THE SECURITY SYSTEM. THE VEHICLE WAS TOWED AND A COUPLE OF DAYS LATER, THE CONSUMER WAS INFORMED THE BATTERY HAD BEEN REPLACED AND THE VEHICLE WAS READY TO BE PICKED UP. ABOUT TWO MONTHS LATER, THE CONSUMER EXPERIENCED A SIMILAR PROBLEM, BUT AFTER THREE ATTEMPTS, THE VEHICLE STARTED. THE CONSUMER ALSO STATED THE HEADLIGHTS WOULD NOT GO OUT, UNLESS THE KEY WAS REMOVED FROM THE IGNITION.

EVEN AFTER ALL THE SOA (SUBARU OF AMERICA) "FIXES" / SERVICE BULLETINS I STILL HAVE A VIBRATION ISSUES AT HIGHWAY SPEEDS, FEEL IT IN THE SEAT AND IN STEERING WHEEL. IT GETS WORSE AT HIGHWAY SPEEDS IF YOUR GOING AROUND A CURVE ON IT TENDS TO GET WORSE. EVEN AFTER THROUGH THE CURVE.. ALSO NOTED IT DOESN'T MATTER WEATHER CONDITIONS HOT, COLD RAINING OR DRY. *TR

Mileage: 10,500

I PULLED INTO MY DRIVEWAY (RELATIVELY LEVEL) AND PARKED MY CAR. AS I EXITED THE VEHICLE I NOTICE THAT MY CAR WAS ROLLING FORWARD (I HAVE A MANUAL TRANSMISSION) AND ATTEMPTED TO SET THE ELECTRIC PARKING BRAKE BY PUSHING REPEATEDLY ON THE BUTTON TO THE LEFT OF THE STEERING WHEEL. THE PARKING BRAKE DID NOT SET AND MY CAR GAINED SPEED AND CONTINUED DOWNHILL INTO THE WOODS BEHIND MY HOME. I AM NOT SURE IF I WAS DRAGGED OR PARTIALLY IN THE CAR, BUT WAS ABLE TO CLEAR THE VEHICLE BEFORE IT HIT A FENCE, A TREE AND EVENTUALLY COME TO A STOP. THIS HAS HAPPENED IN MY GARAGE ONCE AND AT A GAS STATION, BUT I WAS ABLE TO GAIN CONTROL OF THE VEHICLE BY HITTING THE PARKING BRAKE BUTTON. I DO NOT KNOW IF I AM NOT SETTING THE BRAKE BEFORE EXITING OR AM NOT DEPRESSING IT FULLY BEFORE EXITING OR WHY IT DID NOT STOP WHEN I HIT IT REPEATEDLY. I TYPICALLY SET THE CAR IN GEAR, BUT OBVIOUSLY DID NOT DO THIS ON THESE OCCASIONS. *TR

CAR WAS BRAND NEW AND THE TRANSMISSION WAS JERKING WHEN I SLOWED DOWN FOR A RED LIGHT AND THEN HAD TO START AGAIN BEFORE THE CAR CAME TO A FULL STOP. THIS WAS A CONSTANT ISSUE AND ALSO DID THE SAME THING WHEN CAR WAS DOWNSHIFTING DURING TRAFFIC. *TR

Mileage: 3,750

I HAVE A SUBARU BECAUSE I LIVE OFF THE PAVED ROAD AND IT IS AN OFF-ROAD CAR. TWO PROBLEMS: 1) IF DRIVING IN SNOW, SNOW PACKS INTO THE WHEEL WELL AND PREVENTS FRONT WHEELS TURNING PROPERLY. I CARRY A WEEDOUT, OTHER PEOPLE I HAVE TALKED TO CARRY ICE PICKS AND TROWELS FOR GETTING THE SNOW OUT. THIS HAS HAPPENED TO ME SINCE DEC 2010, WHENEVER DRIVING IN WET SNOW. I HEARD IT DISCUSSED ON CAR TALK, SO I KNOW IT IS A COMMON COMPLAINT. 2) MANUAL TRANSMISSION LINKAGE IS NOW EXPOSED ON THE UNDERSIDE OF THE 2011. THE CAR GETS STUCK IN ONE GEAR AND WILL NOT SHIFT. HAPPENED IN 2ND AND 4TH. I GOT IT TO THE DEALER AND THEY REMOVED STICKS AND GRAVEL FROM THE LINKAGE. THEY SAID THEY HAD MANY 2011 MANUAL TRANSMISSION SUBIES IN THAT WEEK WITH STICKS AND GRAVEL IN THE LINKAGE DUE TO THE BAD WEATHER. I COULD NOT GO UP HILLS OR START FROM A STOP WHEN IT WAS STUCK IN 4TH. I COULD NOT DRIVE OVER 20MPH WHEN STUCK IN 2ND. I COULD NOT REVERSE EITHER WAY. THIS IS NOT SAFE, ESPECIALLY WHEN DRIVING IN SNOW AND TRAFFIC IN THE MOUNTAINS. I ASKED THE DEALER IF THEY COULD PUT ON SOMETHING TO COVER AND PROTECT THE LINKAGE AND THEY SAID NO, EVER SINCE SUBARU WENT TO 6 FORWARD GEARS THE LINKAGE IS EXPOSED AND THEY CANNOT ADD ANYTHING TO COVER IT. I THINK THE 6 FORWARD GEAR MANUAL TRANSMISSION OUTBACKS SHOULD BE RECALLED, AND THEY SHOULD GO BACK TO 5 GEARS FORWARD AND PROPERLY COVER UP THE LINKAGE. *TR

Mileage: 21,000

I TURNED RIGHT INTO A DRIVEWAY WITH A STEEP UPWARD INCLINE AND HAD TO STOP MY CAR BRIEFLY TO SPEAK TO A PERSON HELPING WITH PARKING FOR AN EVENT. MY CAR HAS A MANUAL TRANSMISSION, SO I ENGAGED THE ELECTRONIC PARKING BRAKE TO HOLD THE CAR SO I COULD GET MOVING AGAIN WITHOUT ROLLING BACKWARDS. HOWEVER, THE PARKING BRAKE ON MY CAR AUTOMATICALLY DISENGAGES AS SOON AS THE GAS PEDAL IS DEPRESSED (OR EVEN, ACTUALLY, TOUCHED AT ALL). BECAUSE OF THE VERY STEEP INCLINE, BY THE TIME I HAD ENOUGH REVS TO ENGAGE THE CLUTCH, MY CAR HAD ROLLED BACK INTO THE STREET BEHIND ME. FORTUNATELY NO VEHICLE WAS PASSING AT THE TIME, THOUGH A SERIOUS ACCIDENT COULD HAVE OCCURRED. I HAVE NOTICED THAT THE ELECTRONIC PARKING BRAKE NEEDS TO BE MANUALLY DISENGAGED IF THE DRIVER SEATBELT IS UNFASTENED, PRESUMABLY AS A REMINDER TO FASTEN THE SEATBELT. IN THE FUTURE IN A SIMILAR DRIVING SITUATION I WOULD BE TEMPTED TO UNFASTEN MY SEATBELT BEFORE ATTEMPTING THE STEEP HILL START, WHICH WOULD BE THE LESS DANGEROUS OF TWO DANGEROUS OPTIONS. I EMAILED SUBARU TO POINT OUT THE PROBLEM AND ASK WHETHER IT WOULD BE POSSIBLE TO MODIFY THESE VEHICLES SUCH THAT THE PARKING BRAKE IS ALWAYS CONTROLLABLE BY THE DRIVER. MY CONCERN WAS DISMISSED, SEEMINGLY WITHOUT MUCH CONSIDERATION. I LIVE IN AN AREA WHERE STEEP HILLS ARE THE NORM, AND HAVE ALWAYS DRIVEN A MANUAL TRANSMISSION CAR WITHOUT INCIDENT, BUT THE ELECTRONIC PARKING BRAKE ON MY NEW CAR PRESENTS A SERIOUS HAZARD. I WOULD LIKE TO HAVE THIS ADDRESSED BEFORE SOMEONE IS INJURED OR KILLED. *TR

Mileage: 2,000

WHEN COMING TO A ROLLING STOP AND THEN STEPPING ON THE ACCELERATOR AS OUR 2011 OUTBACK WAS TURNING, THE NEW VEHICLE, WITH 9 MILES ON THE ODOMETER, EXPERIENCED A BRIEF HESITATION FOLLOWED BY A HARD TRANSMISSION CLUNK AND THE VEHICLE LURCHED FORWARD A FEW FEET BEFORE DRIVING NORMALLY. THIS OCCURRED SEVERAL TIMES DURING ROLLING STOPS BOTH WHEN GOING FORWARD AND WHEN TURNING A CORNER. WE FEEL THIS IS EXTREMELY UNSAFE AND COULD LEAD TO LOSS OF CONTROL OF THE VEHICLE. WE RETURNED THE VEHICLE TO THE DEALERSHIP'S SERVICE DEPARTMENT WITHIN 17 HOURS OF PURCHASE AND, AFTER THEY HAD THE CAR FOR 10 DAYS, WE WERE INFORMED THAT, WHILE THEY ACKNOWLEDGE THE PROBLEM, THERE IS NO CURRENT FIX FOR THE ISSUE AND HAVE NO ESTIMATE AS TO WHEN THERE MIGHT BE ONE. IN RESEARCHING ONLINE, WE DISCOVERED THAT A VERY SIMILAR, IF NOT IDENTICAL, PROBLEM WAS REPORTED BY OWNERS OF THE 2010 OUTBACK MODEL AND A SUBARU SERVICE BULLETIN (11-94-09R) DATED 01/05/10 WAS ISSUED ANNOUNCING THAT 'ECM' REPROGRAMMING FILES' WERE AVAILABLE TO RECTIFY THE PROBLEM. *TR

Mileage: 9