2015 SUBARU OUTBACK Electrical System Problems

The clock spring (steering roll connector) component has failed, confirmed by the resulting complete loss of the horn function. SAFETY HAZARD: The component failure has resulted in the loss of the electrical connection to the Driver's Airbag System, rendering the primary airbag inoperable. This creates an unreasonable, life-threatening risk in the event of a collision. The problem has been diagnosed based on common failure patterns for this vehicle platform and confirmed via manufacturer correspondence. The problem first occurred on or about [Input Approximate Date] with the simultaneous failure of the horn and subsequent inoperability of the driver's airbag. The manufacturer, Subaru of America (SOA Case #251013-1700910), was contacted and acknowledged the concern but refused to cover the repair under a Goodwill Adjustment, citing an expired warranty, despite the component's direct link to the critical airbag safety system

Car unable to restart after sitting for several days. Battery and charging system test good after incident

Yesterday, my car would not start due to a dead battery. This happened last week, as well. Both times, my husband used a battery charger to enable me to start my car. I have had this issue multiple times in the past, as well, and previously replaced the battery in 2022. I am also aware of a previous class action lawsuit, and several customer complaints about parasitic drain and poor battery performance in the 2015 Subaru Outbacks. Continuing to replace the battery is not only costly and bad for the environment, it doesn't solve the problem. There is some flaw in the electrical design of this car and Subaru needs to address the root cause. I am very concerned that I am going to be stranded somewhere in unsafe conditions, or not have my car available to me when I need to get to a critical appointment or respond to an emergency. This is unacceptable.

Battery fails repeatedly even after several battery replacements and dealer fixing the software at a hefty cost, presumable to make sure the battery is charging. My insurance company (State Farm) dropped my roadside assistance coverage after repeated requests to get help to start the car. I continuously dread and fear that the car will not start after a drive to the grocery store. I dear not think about using the car to take a trip away from home. I bought jump starters and now take one with me every time I consider driving this car. God forbid it drains outs before I get back to the house to recharge it, which has happened and ended up bigging a stranger to jump start my car. It is a shame that this reputable company can sell a car that has this problem, that could be easily fixed which seems to be not a problem for other manufacturers.

The clock spring that controls the steering wheel, horn and other electrical accessories doesn’t work. This put my life and family’s lives at risk. This is a known issue for Subarus 2015-2019. There’s multiple videos online, I have spoken to multiple owners personally that have encountered the same issue. I spoke to the Subaru dealer and they said due to no recall has been issued for the vin number of my vehicle they can’t replace it and it cost about $1,000 dls. We need the NHTSA to step in and ask Subaru to issue a recall to start replacing the defective units at no cost to the owner.

Horn became intermittent with failure related to steering wheel position, then failed altogether. No horn is a safety issue. We replaced the 'SRC SET 83196AJO4', AKA 'clockspring', the wiring assembly that connects the AIRBAG as well as the HORN, and all steering wheel controls.

Been having issues with my Subaru Outback dying for years now. I’ve gone through 5 battery’s the last 6 years. No amount of driving seems to fix the issue, the replacement batteries only work for so long until it gets cold or I don’t drive my car for a week and suddenly it dies. I believe there is a parasitic drain somewhere, I can’t figure out what. I have nothing obstructing the hatch locking mechanism, I turn all my lights off and air system off before turn turning the car off. It’s becoming a serious issue, I have to jump my car almost everyday or every other day and am driving for over 40 minutes a day. Subaru has been unhelpful and I’m now not trusting of their help.

Ignition inhibitor switch causing car to stay in neutral, fried the starter and battery 8 months after getting a brand new transmission under subaru warrenty

#1. I replaced the battery in June of 2022 after all the dash warning lights came on. My eyesight safety feature was rendered in operative. After the battery was replaced, all the warning lights eventually went out. In July of 2023 the same scenario happened again. I returned to Advance Auto retailer and the store manager checked the battery. She replaced the battery with a new one of greater cold cranking amps. she was most knowledgeable and extraordinarily gracious. I asked her to check the alternator for proper function and was told it was functioning as it should. #2. On June 07, 2023, I took the automobile in for service: oil and filter change and brake pads and rotors on all four wheels. My Subaru had 68,482 miles on this date. The technician (who previously was employed by a local Subaru dealership) noticed that the engine was leaking oil and diagnosed the timing cover gasket was leaking oil. Oil leaking would contribute to the bad smells entering the passenger compartment. The gasket and three seals were replaced at a cost of $1329.94 plus 8% tax. Online research reveals that Subaru"s boxer engine suffers chronic oil consumption and seal problems. Subaru of America relies on the consumer to eat any repairs rather than fix the problem that has been going on for years.

There's a problem in a part called (clock spring/roll connector) that is responsible for the horn on steering wheel. It affects almost all Subaru models, like Outback, Forester, Legacy... I've verified it in a mechanic shop, and after all the tests of fuses, horn, and everything. They say the problem is the clock spring, a part that goes after the air bag and costs around $130 plus service ($150 minimum) to change. Then I research on internet and found out it's a very common problem with a lot of videos on YouTube of people having the same issue and a lot of comments there of more people complaining about it that it should have a recall cause it's a security part. I couldn't use my horn when another driver almost hit me, that's how I figured out that my horn died. Those are just some of the videos with this related problem. There's a lot more on YouTube and a lot of posts on Internet forums as well: https://youtu.be/E73ao9zRCUM https://youtu.be/vDxvafmQ6Qg https://youtu.be/plbtVX2WZWw https://youtu.be/YIwl5AmhfQ0 https://youtu.be/ZR5Qq3zufRc

The battery has been in need of replacement at least every year if not twice a year since purchase. This has led to issues with the rear hatch and other fuses being blown.

Oil consumption issues. The oil is burning more then it should. Oil light would come after 2 to 3 more after an oil change. The dealership has been notified and is working on ordering new parts for the engine. Replacing the small block of the engine. Had less the 100k miles when this problem accured. Electrical issues. The battery is being drained after the car is turned off. Car would not start in the morning and need to be jumped. Additionally, battery eventually dies and needs to be replaced. Dealership has been notified.

The horn in my car quit working about a month ago. I have checked the fuses and relay involved in the horn fiction. I have also tested the horns themselves and they are working. All signs point to the clock spring in the steering column being bad.

I am on my 3rd battery since May 2015 when the Outback was purchased in El Cajon, California. There have been multiple instances when I prepare to venture out and am unable to as the result of a dead battery. In every instance there was not an obvious instigating factor such as a light inadvertently left on. This situation is extremely disruptive resulting in my belief that I have an unreliable vehicle that has caused me to miss appointments and meetings. There is also a significant monetary loss in that this is a known and well- publicized issue that will render me unable to recoup market value upon sale of the vehicle. '

I have had to replace battery sooner than it should have. Also, it seems to be causing an electrical issue with the computer board where all the dashboard warnings are blanking. I have been disconnecting the battery and reconnecting to reset the computer board.

1st time battery died when car was not in use at least for three days, back in Jan 2022. was replaced. on 10/11/22, after the car was not in use for 4 days, 8 month old battery was died, had to replace, again. Recently received a Subaru Battery settlement letter of a design defect that cuase battery drain.

I am reporting this deficiency as it is related to: Subaru Battery Drain Products Liability Litigation, No. 1:20-cv-03095-JHR-MJS Deficiency: Battery will discharge to an unusable degree within a relatively short amount of time (10 to 20 min.) when any power is used (radio, cabin lights) while engine is off. This has happened 4 times since my purchase of my new 2015 Subaru Outback. I now carry an emergency battery jump starter power unit so as to not be stranded. As the amount of power used is so small there is no warning from the car's system that the discharge is causing such a power drain as to make starting the car not possible. Although I have been contacted by the above class action suit sponsors I am mostly interested in Subaru fixing the electrical system from this obvious deficiency.

On multiple occasions I have had the tailgate open and the light has drained the battery to the point that it needs a jump start or a battery charging to get it to start back up. On one occasion the tailgate was only left open for 30 minutes and the car would not start due to the battery being drained from it. The battery is in perfect condition as it would start fine any other time.

Replaced 2 new batteries in 6 months. Batteries went totally dead. Batteries wer replaced by independent shop. Dealer changed battery to a subaru oem battery, checked system, said everything ok. Read about complaints about subaru batteries going dead months apart. Want to find out if there is a defect in subarus.

Inoperative horn. Traced to continuity failure in steering roll connector, part #83111AL13. No indication of fault and no other apparent continuity failure in adjoining wire paths.

Battery repeatedly drains when vehicle not used. Have replaced multiple batteries. Alternator checked and functioning.

On multiple occasions the car battery was drained and required a jump to start. Battery replaced less than 5 months ago. Service technicians unable to identify problem with alternator or parasitic drain.

The electrical system failed to go into sleep mode after parking the car. The battery was totally drained by morning causing us to find someone to use jumper cables to juice it up again.

Repeated battery drain, causing premature failure of the battery. Frequent replacement of the battery and reduced reliability have increased the cost of ownership. It has occurred multiple times over the duration of ownership.

My battery has continually been dead, despite replacing the battery twice. I just had to call roadside assistance last weekend on Saturday. Yesterday (Sunday), the battery was dead again - 8 days later. This happened several times when I first got my car, and Subaru replaced the battery, as the car was still under warranty. I have since replaced the battery twice, and am still having the same issues. This is extremely frustrating, considering one of the main reasons I bought this car was for the reliability.

On multiple occassions, I have been unable to start my Outback b/c the battery is dead. Note that I have not left any lights on, doors open etc. and, when I have taken my car in for routine services, the battery is deemed to be in proper working condition. In addition to being extremely inconvenient when I cannot use my car as needed, this is a safety issue. What if I was not in a safe location when my car wouldn't start? What if I needed to use my car to get a pet to urgent medical care? When I purchased my Outback, I was confident in the Subaru brand for reliability. However, it no longer consider my Outback, or Subaru as a brand, reliable when I can't count on my car starting when I need it to. The date I provided in the additional details of this form is just the latest incident. I purchased this car in 2015 and my battery has been drained more than 5 times.

Our 2015 Subaru Outback has had 4 batteries in 4 years. After some research, a parasitic battery drain issue is common with this year Outback and other Subaru models. Some sites call out the Subaru CAN network as the culprit. Whatever the case, we have had the car to Subaru who changed firmware ostensibly to provide more charging at lower rpm. After that software change was made the problem has apparently gotten worse. Now the car's battery will drain in 2 days of use (the current battery is 4 weeks old). There are numerous complaints about this on line and the common opinion is that Subaru is not addressing the issue.

The contact owns a 2015 Subaru Outback. The contact stated that the vehicle was experiencing frequent battery failure. The contact stated before the battery failed, the check battery warning light was illuminated. The contact had replaced the battery three times within five years. The contact had not taken the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,739.

Mileage: 14,739

There is some kind of electrical malfunction or drainage that the battery drains even when car is turned off. Replacement of new battery results in the same problem after a few days

The car regularly drains the battery. We are the original owners and have had to purchase 3 car batteries thus far. The car does not provide any warning messages or report any issues. Every time the battery has been drained it happens without explanation, over a dozen times since we’ve owned the car. We’ve always had the batteries inspected, and they’ve been in good contention with life left in them, just drained, needing a recharge. Unfortunately, the car counties to drain the battery, leaving me stranded, including at night away from home. The details for the incident I will be providing below will be for the most recent, this morning.

Battery drain over night, dead battery in the morning. Alternator output normal, terminal post clean and battery will charge with external charger. Battery is less than 2 year old

The battery has gone completely dead 3 times over 6 years since I purchased this car new. The battery dies, like clockwork, every 2 years. I have purchased 2 new replacement batteries so far on 5/16/2017 (mileage 25,895) and 2/5/2019 (mileage 40,017). The third instance just occurred 1/5/2021 and I have not yet had a chance to take the car to a shop to determine whether the current jump-started battery will reliably hold a charge. Clearly, there is a problem in the Subaru electical system causing a constant drain on their batteries. A quick internet search uncovers that this has been a common occurrence among many Subaru owners over several model years.

Battery repeatedly fails every 2 years since new vehicle purchased. New vehicle purchased in 2015, had to replace battery in 2017 and replaced again in 2019. It is now Jan 2022 and battery had insufficient charge to start car. I have now had to purchase a $110 battery charger to hopefully maintain the charge on my battery. There were no accessories left on or other unusual circumstances that would cause the battery to drain. The vehicle is driven regularly and kept in a garage. There appears to be an ongoing problem with the vehicle routinely prematurely draining the battery over time.

On four occasions over the past five months my car needed a jump start for no apparent reason. I had a new Subaru battery installed last July, and a check up at a Subaru dealer last month which found no problems with the battery or alternator. I recently read about a battery drainage problem that other owners of this model have been experiencing as well.

Repeated dead batteries. Replaced OEM battery in year 2, new battery also comes up dead regularly. There is clearly a parasitic battery drain happening. Burning oil, this car burns more oil than any car I have ever owned. Subaru claims it is within specification, but their specification is 1 quart between changes, this is a ridiculous claim in 2021. Heat shield and exhaust noise. Always a new noise or exhaust leak. Lights are not adequate for country driving, it is dangerous.

Our car has electrical / battery problems. It frequently will not start on its own. We have to jump start the battery about once a month, sometimes more frequently. The primary driver commutes 120 miles at least once a week (60 miles each way), thus we should not have issues with battery drain, but we do. We replaced the battery 1 year ago and the problem still remains. The battery also drains quite quickly, for example, last week we had the back lift gate open for 15 - 20 minutes while we were in and out of the house packing up the car with all the things I needed for a work event. When we were ready to go, the car wouldn't start. This has happened to us multiple times camping in the past. Because we have had so many problems with our car starting, we keep a small battery generator charged and in the car so we can jumpstart our car if needed. Without this device, we would have been stranded in the back country tens of miles away from civilization with no cell service and no ability to get home. We've started keeping all the lights off inside the car to see if that helps, It hasn't, even with no lights on inside the car the battery has drained while packing up our car for a trip. The dealership replaced the battery in 2020 and said that was the problem, they have not looked for "parasitic drain" despite our complaints. There is no warning when this will happen, no lights appear or messages. This has been an ongoing problem that started in 2019 that continues to this day. Our safety has been put at risk multiple times with this problem by potentially leaving us completely stranded in the woods, at night in urban environments, and has prevented us from getting to work on time. I've read on numerous forums that this has been a problem with the CANs systems in this model. Please investigate.

My 2015 Subaru Outback has continually experienced random battery drain. I have replaced the battery 3 times since purchasing the car from a dealership in 2017. In all cases, there was no advanced warning indicating that the battery was low, the car had been driven regularly with an average amount of mileage and no lights were left on nor was there extreme weather. Most recently (11/7/2021) the tailgate was up with the car off for 30-45 minutes. It was jump started, we made it home and the next morning it had zero power. That last battery was purchased in April of 2021. The car is regularly maintained by the dealer and/or a certified mechanic.

On multiple occasions the battery completely dies over night for no apparent reason and with no warning. Nothing that draws power was left on. This is a hazard as we can be stuck someplace with no way to start our car. The battery and alternator always check out as normal (by local mechanic), yet it keeps dying to the point that there are no dash lights, horn, emergency blinker or anything else functioning. Most recently I can't even jump start the Outback. Some design defect, (electronic/ computer) is causing the vehicles' battery to drain quickly which renders the car inoperable.

This car has repeatedly drained the battery when completely off. I have replaced the battery thinking it was a faulty battery, only to have this occur repeatedly with a new battery. I am certain the doors are shut, lights are off, car is off and locked and nothing I have left on is in anyway draining the battery. I have even experienced this when driving the car for an hour, parking it for 30 minutes and coming back to a dead battery. The battery drops to 5v and car won’t start. The battery does charge and holds 13.5v. This is not an error with the battery as I have replaced the battery.

I have had to change my car battery three times in four years. A couple times it seemed like my battery went bad soon after having service on my car even though my battery tested okay and given a green symbol. The last date I had to replace the battery is below.

Bought 2016 model December 29, 2015. Battery consistently drains. It has had at least 3 replacement batteries in 5 years. Car has less than 46k miles on it. Had to get jump started twice within a two week period, with a battery from February of 2020. Battery issues 3/2018 26k miles 2/2020 37k miles 8/2021 45k miles 9/2021 45k miles

i will be purchasing my 4th battery, this seems to be an issue people are having with this 2015 outback. I maintain my car and garage store it and I continue to have dead batteries that need to be replaced, I am not leaving any interior or exterior lights on either.

I have to replace my battery 1-2 x year, possibly due to Parasitic draw. No lights have been left on, nor anything electrical when the car is shut off. Between batteries, I often have to jump my car to start it. I have been stranded places and I am in constant fear my car will not start.

My vehicle was purchased in September 2014. Approximately the night of March 9, 2017 my daughter apparently turned on a dome light, which remained on the rest of the night. My car had approximately 45k miles on it. The next day I attempted to start the car, nothing happened. The battery was so dead that even connecting to another vehicle for 20 minutes resulted in no change. I purchased a new battery on 3/10/2017. On 7/10/2021 with approximately 100,000 miles I was at an airport for pickup. I turned my car off upon arrival and waited for 30 - 40 minutes with the key in the ignition. I think that resulted in some lights remaining on. When I attempted to start my car to depart the airport it gave an indication of attempting to start but there was not enough power to facilitate the action. I needed to briefly connect my car to another for enough power to start the vehicle, which has run apparently fine since. Now I have to be vigilant to ensure no internal lights are on for more than a few minutes regardless of situation. Recently I read this article, https://www.motorbiscuit.com/dead-batteries-new-subaru-lawsuit-claims-least-five-models-defective-batteries/, which seems to be the situation I am in. It seems that two batteries in a period of 7 years and approximately 102,000 miles seems a bit excessive. A non-technical analysis leads me to think either Subaru is not putting an adequate power supply in at least their Outbacks, maybe other models based on at least the linked article, or something is wrong with the electrical management system resulting in drains on the battery resulting in significantly shorter battery life than found on other vehicles, which results in additional cost to consumers to replace batteries assuming they die at a convenient time and other costs are not incurred.

Bought this car used with low miles in 2019 from a Subaru dealership. We have had intermittent issues dating back to late 2019, where returning to the car find that the battery is dead when we went to start it. It usually happens when the vehicle was left for 4 hours or more, although not always. After reading several reports of the same issue, we are going to try a new, larger battery.

I have a parasitic drain on my battery and I have replaced the battery 3 times. It seems my battery is not the issue, but I am constantly stranded on the road and the dealership just replaces the battery. This last replacement I did at a separate shop on 5/10/2021 because my battery needed to be replaced and I thought putting in a different battery would help. Today (7/21/2021), my car will not start again. This shouldn't happen with a new battery and I don't think it's right that Subaru is not doing anything about this issue. It started happening within the first 3 years I owned this vehicle, when it was under warranty. Their solution was to replace the battery and not actually fix the real issue. This is not okay. I drive this car regularly and there is no reason why my battery should die constantly.

On 4 occasions the car battery has unexpectedly gone so low that it could not be started. On the second occasion (January 2022) the battery was replaced. On the third occasion (July 14, 2021) the battery was again replaced. On the fourth occasion (July 18, 2021) the battery was completely dead. It was necessary to use a mechanical key to enter the vehicle so that the hood could be raised. The battery has been recharged and a report will be made to the dealer for the second time tomorrow.

Excessive battery drain from open back hatch while parked and engine off. Having my back liftgate open while my engine was off for a 30 minute period drained my battery so that I could not start my vehicle. Had not my friends been there to jump me I would have been without transportation miles from home. No warning light was given by the vehicle. Others with this vehicle have had similar issues and it is an easy issue to find complaints about. A service center has not been contacted yet but I plan on speaking with my dealership soon. This problem blindsided me completely.

With a relatively new battery, my car would not start. I had the rear lift gate open, but lights turned off, for about an hour while packing for a trip and when I went to start the car it was completely dead and I had to jump it to get it started again. This also happened a few months prior while leaving the tailgate up for about 30 minutes to get some things out of the car. Both times the only lights that were on were the mirror lights when I approached the car

1. My battery failed, so I replaced it. I didn’t keep the failed one. 2. Problem started while driving w/ a handicapped, elderly passenger in remote rural area at night. Help at least 1/2-hr. away. No open garages. Frightening. 3. AAA confirmed. 4. AAA inspected. 5. My Check Engine light came on, Cruise Control stopped working. Pulled over, ck’d manual, nothing noted about battery, no Battery warning light. Car started up, drove home very slowly, stopping occasionally. Next morning, car wouldn’t start, called AAA to take to mechanic (charge $150 to check system). There was no previous warning that battery was losing power. AAA found battery problem. No engine problem. Replaced. No more lights. Very disappointed that much worry could have been avoided.

3 years after the vehicle purchase the OEM battery died. Replaced it with a well reviewed local brand. It is almost 3 years since the replacement battery and the Subaru service rep said the battery is dying. I fear there is something wrong with the electrical system which damages the batteries over 3 years. I will be replacing the battery again, but what if 3 years later this one dies too? What if, because of the age of the car, the battery dies earlier? When I am on a road trip with family? I feel it is related to https://www.torquenews.com/1084/subaru-battery-lawsuit-new-information-outback-and-ascent-owners-should-know

In my 2015 Subaru Outback the battery is drained below 50% charge if the vehicle is not driven for a week. It takes daily trips to keep it charged up. The first dead battery was replaced by Subaru after 19 months under warranty. That battery lasted just over two years and it went dead too, while we were away on vacation. I replaced that battery at my expense. My safety is a concern because, if an emergency arose, I don’t know if the vehicle will start. I’ve only involved Subaru when the OEM battery died so soon after buying the car. There is/were/are no warning lights or gauges to inform me of impending battery failure. As a side note, my son owns a Subaru Forester, and because he works at home, there are days he goes without driving it, and between trips his battery is constantly self-draining, too. Very frustrating!

Cannot remove key after shutting down engine and put in "Park". Found many similar incidents on https://www.subaruoutback.org/threads/key-stuck-in-ignition.495265/

The contact owns a 2015 Subaru Outback. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact attempted to jump start the battery with a battery charger however, the failure persisted. The contact stated that the battery would drain periodically. The contact stated that the battery had been replaced four times in a six-year period. The local dealer was made aware of the failure but informed the contact that the next available appointment was on the 29th of May. The contact replaced the battery himself. The manufacturer was made aware of the failure. The failure mileage was 47,784.

Mileage: 47,784

The vehicle EATS batteries on a frequent basis. We are currently on the 4th HIGH QUALITY battery for the vehicle. We live in a rural area so we do not have short frequent trips that would impact a battery. We have had the dealer (Redding Subaru) check the system and they cannot find out why it goes through a battery every 12-16 months. All equipment on the vehicle is stock and none of our driving/storage conditions would impact a vehicle battery. Our previous Subaru's did not have this issue and our current Toyota vehicle is on only its 3rd battery in over 12 years of service. There is obviously some "vampire" issue constantly draining the battery

BATTERY LOSES CHARGE AND WILL NOT START AUTO. BATTERY HAS BEEN REPLACED TWICE AND THE PROBLEM CONTINUES, ALTHOUGH NOT ALL THE TIME.

Mileage: 80,000

MY BATTERY HAS HAD TO BE REPLACED TWICE BECAUSE IT DRAINS EVEN THOUGH THE CAR IS USED REGULARLY AND NOTHING IS LEFT ON. I HAVE HAD TO BE JUMPED SIX OR SEVEN TIMES SINCE I PURCHASED THE CAR AND TOWED ONCE TO THE DEALERSHIP.

THE FOURTH BATTERY HAS DIED SINCE THE CAR WAS PURCHASED IN 2015. IT WILL NOT TAKE A CHARGE. THE DEALER HAS REPLACED WITH THE SAME BATTERY EACH TIME AND SAID NOTHING ABOUT THE CAR HAVING ANY ELECTRICAL ISSUES.

Mileage: 84,000

CAR PURCHASED NEW 2/25/2015. THE BATTERY DIED 4/27/2016 AT 9890 MILES AND REPLACED UNDER WARRANTEE BY SUBARU. THE BATTERY DIED AGAIN ON 9/11/2018 AT 35067 MILES AND WAS AGAIN REPLACED BY SUBARU, THOUGH NOT UNDER WARRANTY. SUBARU OBVIOUSLY AGREES THAT THERE IS A PROBLEM. THE BATTERY IS AGAIN SHOWING SIGNS OF WEEKNESS IN 2021, AND I AM WORRIED IT WILL DIE YET AGAIN.

Mileage: 9,890

OUR CAR HAS 80K MILES ON IT AND IS ABOUT 6.25 YEARS OLD. WE ARE ON THE 3RD BATTERY. THERE APPEARS TO BE A PENDING LAWSUIT, SO ADDING MY INFORMATION TO THE DATABASE. I HAVE ALL THE SERVICER RECORDS OF WHEN THE BATTERIES WERE REPLACED.

2015 SUBARU OUTBACK -AND NOW ON MY 4TH BATTERY. ONE INSTANCE, I GOT STUCK IN A SMALL TOWN IN NH AND HAD TO GET A BATTERY THAT WAS ONLY 2 YEARS OLD AND BATTERY GUARANTEED FOR 5 YEARS. DIDN'T KNOW I HAD TO BRING IT BACK TO THE MECHANIC BACK HOME SO I ENDED UP PAYING FOR ANOTHER BATTERY. 8 MONTHS LATER BATTERY DIED AGAIN. SUBARU SAID TO BRING IT IN AND THEY WILL CHECK IT OUT. IT IS NOT WARRANTED AND IT COULD TAKE 2 HRS TO 10 AND I WOULD PAY FOR LABOR. THEY NEED TO PAY AND FIX A VERY WELL KNOWN PROBLEM. IT HAS HAPPENED TO FRIENDS WHO OWN SUV,S, WAGONS AND SEDANS..

Mileage: 88,000

THE CAR IS ON A BATTERY MAINTAINER 24/7 WHEN NOT IN USE AND STILL NEEDS TO BE JUMP STARTED PERIODICALLY. DEALER HAS REPLACED BATTERY ANNUALLY SINCE CAR WAS PURCHASED NEW. EACH TIME CLAIMING A "BIGGER" BATTERY WAS INSTALLED AND THIS WILL SOLVE IT; AND EACH TIME IT NEVER DOES. CAR IS COMPLETELY UNRELIABLE. CONTACTED SUBARU OF AMERICA MULTIPLE TIMES (AFTER THE FIRST TWO BATTERIES WERE REPLACED). THEY CLAIM THAT THE CAR WAS NEVER BUILT OR ADVERTISED TO BE USED ON IN-TOWN TRAVEL AND I MUST WASTE GAS ON HIGHWAY TRAVEL AT LEAST ONCE A WEEK IN ADDITION TO ALWAYS KEEPING BATTERY ON MAINTAINER. SUBARU HAS INSISTED THAT THIS IS NORMAL AND EXPECTED BEHAVIOUR OF A CAR. SUBARU SENT A FACTORY-FIELD TECHNICIAN OUT TO INSPECT THE CAR AND "FOUND NOTHING WRONG WITH THE VEHICLE" AND SIMPLY ADVISED THAT AN EVEN LARGER BATTERY BE USED IN ADDITION TO ALL OF THE OTHER ADDITIONAL STEPS (KEEPING ON CHARGER/MAINTAINER AND WEEKLY HIGHWAY DRIVING).

Mileage: 27,000

POOR BATTERY LIFE HAS ALWAYS BEEN A PROBLEM. WINDSHIELD CRACK SHOWED UP SUDDENLY VERY RECENTLY, RIGHT AFTER WE GOT A CLASS ACTION LAWSUIT NOTIFICATION.THE CAR HAS VERY LOW MILAGE.

Mileage: 25,000

PARASITIC BATTERY FAILURES: MULTIPLE EVENTS BETWEEN JULY 2018 AND JANUARY 2021. BATTERY & ALTERNATOR WERE CONSISTENTLY FOUND TO BE WORKING CORRECTLY. BATTERY WAS REPLACED THREE TIMES. ONE EVENT HAD EXCESSIVE BATTERY PERCOLATION. THE PROBLEM WAS CAUSED BY AN AFTER-MARKET HUM SPEED & LOCATION MONITORING DEVICE PLACED IN JANUARY 2018 AND PARTIALLY REMOVED IN OCTOBER 2020. WE DID NOT KNOW ABOUT THE HUM ATTACHMENT TO THE OBDII PORT. THE PROBLEM WAS FINALLY FIXED WHEN AN ASTUTE MECHANIC RECOGNIZED THAT THE FAILURES WERE LIKELY DUE TO THE REMAINING HUM PART ATTACHED TO THE OBDII PORT. LOGICAL IT WOULD DRAW DOWN THE OUTBACK UNDERSIZED BATTERY, WHICH IS WELL DOCUMENTED. SO: ADVICE TO OWNERS: DO NOT ATTACH AFTER-MARKET DEVICES TO YOUR OUTBACK. REMOVE CONNECTIONS LIKE PHONE JACKS AS NEEDED WHEN THE CAR IS PARKED. AND, IF YOU HAVE AN UNEXPLAINED DEAD BATTERY PROBLEM, CHECK THE OBDII PORT & REMOVE ANY FOREIGN DEVICES OR HAVE YOUR MECHANIC DO SO.

Mileage: 67,000

BATTERY DISCHARGING/NOT PROPERLY CHARGING. REPLACED WITH NEW BATTERY IN 2017 AT DEALER'S RECOMMENDATION. NEW BATTERY CONTINUES TO NOT STORE CHARGE/DISCHARGE, INCLUDING WHEN THE CAR IS PARKED AT A STORE OR A PARKING FOR BRIEF PERIODS OF TIME. THIS POSES SERIOUS SAFETY CONCERNS, AS I HAVE NO IDEA WHEN AND WHERE MY CAR WOULD NOT START. THIS HAS OCCURRED IN EXCESS OF 20 TIMES IN THE LAST 3 YEARS, AND I AM FORCED TO FREQUENTLY REPLACE THE BATTERY AND TO ALWAYS HAVE A JUMP STARTER IN THE CAR.

MULTIPLE DEAD BATTERY ISSUES (APPROX 10 OVER 3 YEAR PERIOD); NO PROVOKING EPISODES (NO LEFT IN COLD FOR PROLONGED TIME; NO LIGHTS ON

ELECTRICAL PROBLEMS HAVE CAUSED THE BATTERY TO FAIL SEVERAL TIMES IN FOUR YEARS. THE CAR WAS PURCHASED ON JUNE 5, 2015. CAR FAILED TO START ON 9/30/16 AND THE MAIN RELAY WAS REPLACED BY THE DEALER. THE BATTERY WAS REPLACED THREE TIMES BY THE DEALER: ON 12/5/16, 2/8/17, AND 1/30/19 (INCLUDING A SOFTWARE UPDATE ON 1/30/19 TO "INCREASE BATTERY LIFE.") THE LATEST BATTERY (84 MO. 490CCA) HAS FAILED RECENTLY ON THREE OCCASIONS: 9/29/20 (TWICE) AND 10/21/20, EACH REQUIRING A JUMP START. ON 9/29/20 THE CAR WAS JUMP STARTED, DRIVEN FOR TWENTY MINUTES, SAT WITH THE ENGINE OFF FOR 30 MINUTES AND DRIVEN FIVE MINUTES MORE, WAS GASSED UP (ENGINE OFF), DRIVEN FIVE MINUTES, SAT WITH THE ENGINE OFF FOR TEN MINUTES AND THEN REQUIRED ANOTHER JUMP START. THE DEALER HAS PERFORMED BATTERY PERFORMANCE TESTS (SOME FAILED, SOME PASSED) BUT TO THE BEST OF MY KNOWLEDGE HAS NOT CHECKED COMPONENTS FOR FAILURE TO SHUT OFF, WHICH COULD LEAD TO BATTERY DRAIN. AS INSTRUCTED, I KEEP THE KEY FOB AWAY FROM THE CAR WHEN NOT IN USE, SO THIS APPEARS TO NOT BE A FACTOR.

Mileage: 28,000

VEHICLE WILL NOT START/CRANK. BATTERY IS BRAND NEW, ALL ELECTRONICS FUNCTION AND LIGHT UP, YET WHEN IGNITION IS TURNED THE ENGINE DOESN'T TURN OVER. VEHICLE IS IN THE SHOP FOR THE THIRD TIME IN 3 WEEKS. A NEW WIRING HARNESS WAS INSTALLED BUT FAILED TO RESOLVE THE ISSUE. VEHICLE HAS BEEN SHOWING CODES FOR THE CAM & CRANK SENSORS, INCLUDING CODE P0340, YET ALL SENSORS HAVE TESTED AS OPERATIONAL. I'LL POST AN UPDATE AS SOON AS I HEAR FROM DEALER.

Mileage: 38,000

ORIGINAL OWNER, PURCHASED NEW 2015 SUBARU OUTBACK LIMITED IN EARLY 2015. WE HAVE REPLACED BATTERY FOUR TIMES AND HAVE HAD TO JUMP START THE VEHICLE ~ 25 TIMES SINCE PURCHASE. THERE IS CLEARLY A PARASITIC ELECTRICAL DRAIN ON THE BATTERY THAT IS WIDELY DISCUSSED IN ONLINE FORUMS BY FELLOW OWNERS BUT NOT ACKNOWLEDGED BY SUBARU OR ITS DEALERS (PRESUMABLY TO MITIGATE LIABILITY RISKS AND AVOID REPAIR COSTS). WE HAVE ATTEMPTED TO HAVE LOCAL SUBARU SERVICE DEALERS ADDRESS THE ISSUE BUT THEY GIVE US BS ANSWERS LIKE "YOU DON'T DRIVE THE CAR ENOUGH", "YOU MUST HAVE LEFT LIGHTS ON", OR "THESE NEWER CARS HAVE SO MANY NEW ELECTRICAL FEATURES THAT IT IS TYPICAL FOR BATTERIES TO DIE" .... ALL OF WHICH ARE CLEARLY BS AND AN ATTEMPT TO DEFLECT RESPONSIBILITY FOR A FLAWED ELECTRICAL DESIGN THAT CONSISTENTLY DRAINS ALL BATTERIES. MOREOVER, PART OF THE FLAW IS A SYSTEM THAT WAS DESIGNED TO ONLY RECHARGE THE BATTERY UNDER CERTAIN HIGHER SPEED DRIVING CONDITIONS ... WHICH ARE RARELY ACHIEVED WHEN DRIVING SHORTER DISTANCES AT LOWER SPEEDS IN CITY APPLICATIONS. EVEN WHEN DRIVING THE CAR REGULARLY, MULTIPLE TIMES PER WEEK THE BATTERIES ALL EVENTUALLY DIE WELL SHORT OF THEIR INTENDED LIFE NEEDLESSLY REQUIRING JUMP-STARTING, TRICKLE-CHARGING TO TOP OFF BATTERY AND/OR REPLACEMENT (WE ARE ON 4TH BATTERY FOR THIS VEHICLE). SUBARU SHOULD SHOW ITS "LOVE" BY STANDING BEHIND THEIR PRODUCTS AND ACCEPTING RESPONSIBILITY TO FIX DESIGN PROBLEMS THAT ARE AFFECTING SO MANY CUSTOMERS.

Mileage: 5,000

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT THE BACK-UP CAMERA VIEW WAS BLOCKED BY THE SUNLIGHT. THE CONTACT STATED THAT THE GLARE WAS EVIDENT WHETHER THE SUN ROOF WAS OPENED OR CLOSED. THE GLARE PREVENTED THE DRIVER TO SEE CLEARLY WHAT WAS BEHIND THE VEHICLE. THE DEALER SUBARU OF SAN BERNARDINO (645 AUTO CENTER DR, SAN BERNARDINO, CA 92408 (877) 501-8065) WAS MADE AWARE OF THE ISSUE BUT OFFERED NO SOLUTION TO THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

BATTERY SUDDENLY WENT DEAD SHORTLY AFTER DRIVING WHEN IT SHOULD BE CHARGED. AFTER INVESTIGATING, I FOUND THAT THE ECU CYCLES THE ALTERNATOR OFF AND ON TO TRY TO INCREASE FUEL MILEAGE. THIS HAS TWICE RESULTED IN BATTERY FAILURE, NOT STARTING AND LEAVING ME STRANDED. I'VE HAD TO BUY NEW BATTERIES TWICE IN FIVE YEARS.

Mileage: 50,000

CONSISTENT BATTERY ISSUES ON START UP; UPON A MECHANIC LOOKING AT BATTERY, THE BATTERY IS FULLY CHARGED/OK - BUT THERE APPEARS TO BE POSSIBLE CONNECTION ISSUE? IT APPEARS TO BE A KNOWN ISSUE. IS THERE A FIX FOR THIS?

VEHICLE IS EQUIPPED WITH SUBARU'S "EYE SIGHT" SYSTEM, WHICH PROVIDES PRE-COLLISION BRAKING AND IS INVOLVED WITH LANE DEPARTURE WARNING. THE EYE SIGHT SYSTEM IN MY CAR IS INTERMITTENTLY INOPERATIVE WHILE THE CAR IS IN MOTION. SOMETIMES, THE SYSTEM BEGINS WORKING AGAIN, THEN TURNS OFF, TURNS ON, ETC. IF EYE SIGHT IS INOPERATIVE AS THE CAR COMES TO A FULL STOP, THE INOPERATIVE WARNING MESSAGE USUALLY DISAPPEARS, BUT THE MESSAGE RETURNS SHORTLY AFTER THE CAR BEGINS MOVING AGAIN. THIS HAS BEEN HAPPENING EVERY TIME THE CAR IS IN MOTION FOR THREE WEEKS.

Mileage: 35,000

2015 SUBARU OUTBACK BATTERY FAILS TO HOLD A CHARGE. I WAS ADVISED IN JANUARY 2020 BY THE SUBARU DEALERSHIP TO REPLACE THE BATTERY, WHICH I DID. THE PROBLEM IS NOW RECURRING AND THE CAR BATTERY WILL NOT HOLD A CHARGE OVER NIGHT. THE DEALERSHIP CLAIMS IT DOES NOT KNOW WHAT THE ISSUE IS. THE CAR HAS BECOME COMPLETELY UNRELIABLE.

Mileage: 53,800

2015 SUBARU OUTBACK 3.6L MILEAGE-58969. ALL LIGHTS FLASHING ON DASHBOARD, THEN SOME STOP BUT MANY STAY FLASHING.

Mileage: 58,878

I HAVE HAD TO REPLACE MY STOCK SUBARU BATTERY FROM THE DEALER NOW FOUR TIMES. I DRIVE IT FOR WORK EVERYDAY AND EVERY SO OFTEN IT WILL NOT START UP ONE MORNING. I DO NOT LEAVE MY LIGHTS ON, DOME LIGHTS, OR ANY OTHER ELECTRICAL COMPONENTS. IT WAS STATIONARY AND WOULD ALWAYS HAPPEN THE NEXT MORNING, THE BATTERY WOULD BE DRAINED AND THE DEALERSHIP WOULD REPLACE JUST THE BATTERY AS THEIR FIX. MONTHS LATER, IT WOULD ONLY HAPPEN AGAIN ON A BRAND NEW BATTERY FROM THE DEALER.

Mileage: 65,000

BATTERY DISCHARGES WHEN NOT DRIVEN FREQUENTLY. SUBARU TECH SUGGESTED PURCHASING LARGER BATTERY AS OEM IS NOT ADEQUATE. DATE OF EVENT IS EST. *TR

Mileage: 18,000

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK . THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

MY CAR HAS A DEAD BATTERY. I JUST REPLACED THE BATTERY IN NOVEMBER 2018 AND IT IS ALREADY DEAD. THIS ALSO HAPPENED IN NOVEMBER 2018 AND WHEN I BROUGHT IT TO THE DEALER THEY SAID EVERYTHING WAS FINE WITH THE BATTERY AND THEY COULD NOT FIND ANYTHING WRONG. THE CAR RUNS FOR A FEW DAYS AND THEN THE CAR BATTERY DIES AGAIN. I HAVE THE BATTERY SWAPPED OUT FOR ONE WITH A HIGHER CCA. THIS BATTERY I BOUGHT IN NOVEMBER 2018 HAS NO POWER AS OF FEBRUARY 2020 WHICH IS TOO SHORT OF A LIFESPAN. THERE MUST BE SOMETHING IN THE CAR DRAINING THE BATTERY AND SUBARU DOES NOT WANT TO FIX IT.

I'VE HAD MY 2015 OUTBACK FOR 3 YEARS NOW (2020 NOW) I HAVE HAD TO REPLACE THE BATTERY EVERY YEAR. THE FIRST YEAR I BELIEVED IT WAS TIME FOR A NEW BATTERY, WITHIN 6 MONTHS MY CAR DIED WHILE I WAS DRIVING INTO A PARKING LOT. THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN AND I HAD TO MANUALLY MOVE IT. MY MECHANIC TOOK APART MY ENGINE AND DISCOVERED LOOSE SEALS THAT HAD ALLOWED MANY PARTS TO RUST OVER INCLUDING BROKEN BRACKETS AND A TORQUE CONVERTER. WARRANTY WON'T COVER ANY RUST BUT DID COVER THE $84 BROKEN SEAL. I SPENT CLOSE TO $3,000 ON REPAIRS AND A NEW BATTERY THEN. I WAS INITIALLY QUOTED FROM THE DEALERSHIP $6K. IT HAS BEEN 11 MONTHS AND I LEFT MY CAR ALONE FOR 3 DAYS AND THE BATTERY IS COMPLETELY DEAD ONCE AGAIN.

Mileage: 19,000

WE HAVE OWNED THE VEHICLE SINCE MAY 2015 AND HAD A DEAD BATTERY 4 TIMES WITH NO APPARENT REASON. WE HAVE REPLACED THE BATTERY EACH TIME. SUBARU DOESN'T SEEM TO ADMIT THERE IS AN ISSUE.

Mileage: 60,000

THIS IS APPROXIMATELY THE 5TH TIME I HAVE HAD TO HAVE MY BATTERY JUMPED WITHIN THE LAST TWO YEARS. NO VISUAL DRAIN (NO LIGHTS LEFT ON FOR EXAMPLE) IS SUSPECTED. VEHICLE HAD BEEN IN USE ON VARIOUS TRIPS PRIOR TO CAR NOT STARTING. I HAVE KEY FOB AND COULDN'T EVEN OPEN THE BACK HATCH TO GET TOOLS OUT OF CAR. WHEN CAR WAS FAIRLY NEW, HAD PROBLEM WHERE KEY FOB COULD NOT START THE CAR (HAPPENED THREE TIMES) BUT FELT THAT WAS AN ELUSIVE KEY FOB PROBLEM. NOW I AM NOT SURE WHAT PROBLEM IS BUT I AM SUSPECTING THERE IS SOME SORT OF SHORT OR SYSTEM DRAIN ON BATTERY THAT HAS SURFACED. VEHICLE WAS IN DRIVEWAY, PARKING LOT AND IN PARKING SPACE ON STREET WHEN THESE LAPSES OCCURRED. READING ONLINE ABOUT NUMEROUS SIMILAR PROBLEMS WITH DEAD BATTERY AND SUSPICIOUS ELECTRICAL DRAINAGE OF BATTERIES. MOST RECENT PROBLEM HAPPENED 11/29 AND AGAIN 12/4. CAR WAS IN GARAGE (NOT USED) BETWEEN 11/29 AND 12/4.

Mileage: 53,000

A SUPPOSED GAS CAP SEAL CAUSED 20 ICONS TO FLASH CONSTANTLY UPON MY DASH. THE CAR HAD BEEN SITTING IN A PARKING GARAGE FOR TWO DAYS PRIOR TO THE INCIDENT

Mileage: 63,000

VEHICLE WOULD NOT START. AFTER JUMPING THE BATTERY VEHICLE STARTED, AAA PERFORMED ROADSIDE TESTING AND DETERMINED THE BATTERY AND ALTERNATOR ARE WORKING PROPERLY AND ARE SUFFICIENTLY CHARGED. CAR WOULD NOT START FOR UNEXPLAINED REASONS. PREVIOUS SERVICE HISTORY LEADS ME TO BELIEVE THERE IS AN ONGOING ELECTRICAL ISSUE WITH THIS VEHICLE. PREVIOUSLY THE AIRBAG LIGHT WOULD FREQUENTLY ILLUMINATE. DEALERSHIP STATED IT WAS DUE TO ELECTRICAL INTERFERENCE AND THAT NOTHING WAS WRONG.

Mileage: 50,000

WHEN VEHICLE IS LEFT FOR TWO DAYS OR MORE (SUCH AS IN MY GARAGE OR AT A REMOTE TRAIL HEAD PARKING LOT) THE BATTERY COMPLETELY DRAINS. THIS HAS HAPPENED THREE OR FOUR TIMES AND NO LIGHTS OR ANYTHING LIKE THAT WAS LEFT TURNED ON. BATTERY HAS BEEN CHECKED AT AUTO PARTS STORE AND NO PROBLEMS AND IT RECHARGES TO A FULL CHARGE.

Mileage: 30,000

SAFETY ISSUE: CAR HORN DOES NOT WORK (NO SOUND) WHEN DRIVING STRAIGHT AHEAD AND STEERING WHEEL IS STRAIGHT. FOR HORN TO WORK I MUST TURN THE STEERING WHEEL EITHER TO THE RIGHT TO THE 2:00 O'CLOCK POSITION AND BEYOND OR TO THE LEFT TO THE 10:00 O'CLOCK POSITION AND BEYOND.

Mileage: 31,200

HELLO, MY WINDSHIELD BROKE ABOUT 6 MONTHS AFTER PURCHASING THE VEHICLE. I DON'T KNOW HOW OR WHY. IT WAS JUST BROKEN ONE MORNING WHEN I WENT OUT TO MY CAR. I FIGURED A ROCK OR SOMETHING HIT IT. THERE WAS NO RECALL AT THE TIME AND SO I HAD IT REPLACED WITH A OEM WINDSHIELD. MY SECOND WINDSHIELD JUST BROKE A COUPLE OF WEEKS AGO WHILE CHANGING MY WIPERS YOU CAN SEE WHERE THE CERAMIC WIPER HEATER DELAMINATED INSIDE OF THE WINDSHIELD. IT TURNED BRIGHT RED. I HAVE OWNED ALOT OF CARS AND NEVER SEEN A WINDSHIELD THAT IS SO FRAGILE. I HAVE CHANGED MANY, MANY WIPER BLADES AND I KNOW WHAT A QUALITY WINDSHIELD IS. I SET THE WIPER BLADE HOLDER DOWN ON THE WINDSHIELD GENTLY AND IT CRACKED, THE CRACK GREW ACROSS THE WINDSHIELD IN A DAY OR SO. RIDICULOUS. THESE WINDSHIELDS RUN ABOUT 500 BUCKS AND SHOULD BE BETTER QUALITY. I ALSO HAVE ELECTRICAL PROBLEMS WHERE MY CAR CLOCK WILL NOT SET... CURRENTLY. IT TOOK THEM 3 YEARS TO FIGURE OUT THE STEERING RETAINING PIN WAS BROKEN EVEN THOUGH I WAS COMPLAINING ABOUT IT SINCE I BOUGHT THE CAR. THE REAR GATE STOPPED OPENING AND THEY HAD TO REPLACE THE STRUTS ON A 3 YEAR OLD CAR. THERE IS SOMETHING WRONG WITH THE FRONT END BUT MY DEALER SAID "WAIT UNTIL IT GETS WORSE" CAN YOU BELIEVE THAT? THANKS,

Mileage: 25,000

MY VEHICLE HAS HAD REPEATED DEAD BATTERY PROBLEMS. IN FEB THE DEALER SAID I NEEDED A NEW BATTERY AND CHARGED ME $174. ON 5/20/19 MY BATTERY WAS DEAD. I HAD IT JUMPED AND THEN DROVE OVER 40 MILES. ON 5/22/19 IT WAS DEAD AGAIN. THE DEALER SAID I DON'T DRIVE ENOUGH. MANY OTHERS HAVE CLEARLY HAD THE SAME PROBLEM. I THINK I HAVE A LEMON.

Mileage: 20,000

THE CAR WOULD STALL WHEN COASTING TO A STOP LIGHT OR STOP SIGN A FEW TIMES AND HAVE BEEN BACK TO THE DEALER AND CAN'T REPLICATED THE PROBLEM. THIS IS A DANGEROUS SITUATION AND CAN CAUSE AN UNSAFE AND HUGE ACCIDENT WITH MY FAMILY. THE CAR WOULD DIE WHILE IN DRIVE AND SOMETIMES CAN'T BE RESTARTED. IT'S HAPPENING AGAIN AND AFRAID TO DRIVE THE CAR SINCE THE DEALER WILL SAY NOTHING IS WRONG WITH THE CAR. IT LOOKS LIKE IT'S RELATED TO IDLE BEING LOW OR THE CVT ACTING UP WHEN TAKING THE FOOT OFF THE GAS PEDAL AND TRY TO ACCELERATE FROM A DEAD STOP OR COASTING TO A STOP. THIS HAPPENED A FEW TIMES DURING FACTORY WARRANTY WINDOW.

Mileage: 30,000

I HAVE HAD 3 RADIOS REPLACED IN MY 2015 OUTBACK, SINCE 12-8-17 PROBLEMS INCLUDE , NAVIGATION GOING OUT, THE SIRIUSXM GOING OUT, NOW THE REPLACEMENT UNIT( BOTH REMANUFACTURED) HAS A 'CHIRP' SOUND COMING OUT OF IT WHEN DRIVING DOWN THE ROAD ON ALL CHANNELS. VERY DISTRACTING AS YOU LOOK DOWN AT THE DASH TO CHECK FOR WARNINGS, TAKING YOUR EYES OFF THE ROAD.THIS REPLACEMENT UNIT IS LESS THAN A WEEK OLD( REPLACED ON 7-26-18. SUBARU CUSTOMER SERVICE CONTACTED 8-1-18. FIRST NOTICED ON 7-29-17.

Mileage: 35,000

MY CAR WAS PARKED AT A PIER. GOT INTO CAR AND WOULD NOT START. DID NOT SEEM LIKE A BATTERY ISSUE, HOWEVER, AS IT SOUNDED AS IF IT WOULD START TO TURN OVER, BUT THEN JUST CLICKED OFF. THEN I PUSHED THE BUTTON TO THE DRIVER'S SEAT WINDOW AND IT GOT STUCK HALF WAY UP, BUT THE OTHER WINDOWS WERE OKAY AT THAT TIME. THEN THE WHEEL LOCKED UP AND THE BREAK WOULD NOT BUDGE. THEN AFTER TRYING TO TURN THE CAR ON AGAIN, THE OTHER WINDOWS STOPPED WORKING. EACH TIME BEFORE TRYING TO START IT AGAIN, I WAITED A FEW MINUTES. THEN AFTER TRYING TO START THE CAR AGAIN, ALL THE LOCKS FROZE AND WE WERE STUCK INSIDE THE VEHICLE! INSIDE LOCKS AND LEVER DID NOT WORK! LUCKILY, THE DRIVER'S SEAT WINDOW WAS STUCK HALF WAY DOWN, SO I TOOK MY MANUAL KEY OUT OF THE ACCESS KEY, AND STUCK MY HAND AND ARM OUT THE WINDOW TO OPEN THE CAR FROM THE OUTSIDE. IT WAS ALSO LUCK THAT MY FRIEND WAS WITH ME, AS SHE HAD TO PULL THE INSIDE KNOB AT THE SAME TIME (AS I COULD NOT REACH IT) SO I COULD OPEN THE DOOR. THEN 2 MEN WALKED BY AND OFFERED THEIR ASSISTANCE. WHERE ABLE TO JUMP START THE CAR AND GET IT GOING. THE PROBLEM STILL WAS NOT SOLVED, HOWEVER, AS NOW MY PARKING BREAK WAS STUCK ON AND I COULD NOT TURN IT OFF. THEN I INADVERTENTLY TURNED THE CAR OFF, AND IT MIRACULOUSLY TURNED RIGHT BACK ON AND ALL SOFTWARE DEFICIENCIES WERE CLEARED SO I WAS ABLE TO DRIVE HOME. THIS ALL HAPPENED OVER A PERIOD OF 5 HOURS, DURING WHICH TIME I HAD CALLED AAA FOR A TOW, MY EX-HUSBAND FOR A RIDE (AS AAA WOULD NOT ALLOW MY DOG TO RIDE IN THE TOW TRUCK) AND I WAS 1HR 20 MIN FROM HOME WHICH AS THE EVENING CREPT IN, WAS SLOWLY BECOMING AN UNSAFE AREA AND WE WERE GETTING MORE AND MORE SCARED. WHAT IF I HAD BEEN ALONE? WHAT IF MY WINDOW WAS NOT HALF WAY DOWN? WHAT IF I HAD BROKEN DOWN IN AN UNSAFE PLACE FROM THE GET GO? THIS CAR IS UNSAFE TO DRIVE!

Mileage: 57,000

BATTERY PERIODICALLY GOES DEAD OVERNIGHT

Mileage: 35,000

THE INFOTAINMENT SYSTEM FREEZES UP ABOUT EVERY OTHER DAY AND THIS HAS BEEN HAPPENING AGAIN FOR THE LAST MONTH. REAR BACKUP CAMERA STAYS ON AT TIMES. SCREEN FREEZES AND HARD KNOB CONTROLS OF INFOTAINMENT SYSTEM WILL NOT WORK WHEN TOUCH SCREEN IS FROZEN. THIS IS THE SECOND MODULE THAT HAS BEEN INSTALLED DUE TO THESE ISSUES AND PROBLEMS CONTINUE.

Mileage: 30,000

I'M WRITING ON BEHALF OF MY BROTHER, WHO IS DISABLED. THE BATTERY IN HIS 2015 SUBARU OUTBACK HAS BEEN REPLACED 2 OR 3 TIMES SINE HE PURCHASED IT BRAND NEW. THIS IS A SERIOUS SAFETY ISSUE FOR HIM. HE DOES NOT LEAVE ANYTHING ON IN THE CAR ; LIGHTS, RADIO, ETC. THE DEALERSHIP HAS REPLACED THEM SO FAR BUT I'M CONCERNED ABOUT WHAT MAY HAPPEN IN THE FUTURE. ONE TIME THE CAR WASN'T DRIVEN FOR A FEW DAYS AND WHEN HE WENT TO START THE CAR,IT DIDN'T. ANOTHER TIME HE BROUGHT THE CAR THROUGH THE CAR WASH AND STOOD OUTSIDE THE VEHICLE WITH THE CAR OFF BUT THER RADIO ON WHILE TALKING TO SOMEONE HE KNEW. WHEN HE GOT BACK IN THE CAR IT WOULDN'T START. HE WAS UNSURE IF THE BATTERY WAS REPLACED A THIRD TIME. WITH THE CURRENT WEATHER TREND IN CONNECTICUT (TEENS, SINGLE DIGITS, BELOW ZERO WITH THE WIND CHILL. PRIOR TO OWNING THIS CAR, HE NEVER REPLACED A BATTERY IN ANY OF HIS OTHER CARS. I HAVE A VEHICLE WITH OVER 138K MILES ON IT AND NEVER REPLACED THE BATTERY. FROM WHAT I'VE READ ONLINE, THIS IS AN ISSUE FOR MANY PEOPLE. IT IS TIME THE NHTSA CONTACTS SUBARU TO FIX THIS ISSUE. MY BROTHER IS MOBILE BUT HE CAN'T MOVE QUICKLY. IF HE GOT STUCK IN THE COLD WEATHER WITHOUT HEAT FROM HIS CAR IT WOULD NOT BE A GOOD REFLECTION ON SUBARU OR THE NHTSA. THANK YOU FOR TAKING A CLOSE LOOK AT THIS ISSUE.

2015 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO DEFECTIVE VOICE RECOGNITION SYSTEM IN VEHICLE. *LD UPDATED 10/04/2017*JS

PURCHASED IN AUGUST 2014. YESTERDAY I PUT THE 3RD BATTERY IN THE CAR. THIS SEEMS EXCESSIVE AND MAY INDICATE A PROBLEM WITH DRAW ON THE BATTERY DURING DOWN-TIME. CHARGING SYSTEM CHECKS FINE AND ALSO CHECKED FINE AT THE POINT OF REPLACING THE BATTERY THE OTHER TIMES.

Mileage: 75,000

REAR DOOR HATCH RANDOMLY DOES NOT OPEN, WHETHER I PRESS THE BUTTON ON IT, THE BUTTON INSIDE THE CARE, OR THE KEY FOB. THIS HAPPENS ALMOST EVERY DAY, AND ALWAYS WHEN IT IS RAINING OR HAS RAINED. THE DRIVER'S DOOR WILL ALWAYS OPEN (THOUGH NEVER THE PASSENGER DOOR) WITH THE KEY FOB IN PROXIMITY. YOU CAN HEAR THAT THE BACK HATCH UNLATCHES, BUT DOES NOT RAISE UP. CASCADE SUBARU IN OHIO HAS NOT BEEN ABLE TO FIX IT SO IT WORKS AS IT SHOULD. THIS VEHICLE WAS PREOWNED, BOUGHT FROM THE DEALER, AND EXHIBITED THIS PROBLEM FROM THE FIRST DAY WE OWNED IT.

Mileage: 15,000

THE BACK UP DISPLAY SCREEN BECOMES UNUSABLE AS A RESULT OF THE TOUCH SENSITIVE SENSORS BECOMING VISIBLE, THUS INTERFERING WITH THE REAR BACK UP CAMERA IMAGE. IT IS ESPECIALLY DANGEROUS IN BRIGHT SUNLIGHT MAKING THE REAR BACK UP CAMERA USELESS. IT ALSO IMPACTS THE ABILITY TO READ ANY OF THE CONTROLS ON THE SCREEN, HOWEVER NOT BEING ABLE TO IDENTIFY OBJECTS WHEN BACKING UP WE BELIEVE IS A SERIOUS ISSUE. THE DEALER HAS BEEN GREAT AND HAS REPLACED TWO OF THEM AT NO CHARGE. HOWEVER THIS IS CLEARLY A DEFECT IN THE TOUCH SENSITIVE SCREEN.

Mileage: 50,000

AT TEMPERATURE 48 F, SAT IN STATIONARY CAR FOR 30 MIN WITH RADIO ON, LIGHTS ON. BATTERY RAN ALL THE WAY DOWN. HAD TO GET A JUMP. AT TEMPERATURE 36 F, SAT IN STATIONARY CAR 20 MIN. WITH RADIO OFF, LIGHTS OFF. BATTERY RAN ALL THE DAY DOWN. HAD TO GET A JUMP. SUBARU SAYS THAT BATTERY TESTS NORMAL ON GR-8 TEST AND THAT CURRENT DRAW IS NORMAL AT THIS TIME .010A-.027A. I'M CONCERNED THAT THE VEHICLE BATTERY IS NOT EQUIPPED TO SUPPORT ITS ELECTRICAL NEEDS. COULD KEY SYSTEM BE A FACTOR? SUBARU WOULD NOT DO ANYTHING BEYOND THE ABOVE TESTS. THERE ARE OTHER REPORTS LIKE THIS ON INTERNET SITES. MY CONFIDENCE IN THE VEHICLE IS ERODED.

Mileage: 34,000

SINCE THE CAR WAS NEW, PERIODICALLY WHEN THE VEHICLE IS STARTED,. THE BLIND SPOT CAUTION/WANING SYSTEM IS DISABLED. THIS IS CONFIRMED BY A CAUTION LIGHT IN THE INSTRUMENT PANEL. THE ONLY WAY TO REACTIVATE THE SYSTEM IS TO TURN OFF THE IGNITION AND RESTART THE ENGINE. IF THE MALFUNCTION IS NOT CAUGHT ON STARTING THE VEHICLE THE SYSTEM CANNOT BE ACTIVATED UNTIL THE VEHICLE IS STOPPED AND THE ENGINE RESTARTED. THE PROBLEM HAS BEEN ONGOING FOR TWO YEARS AND 40,000 MILES. EVERY TIME THE VEHICLE IS BROUGHT IN FOR SERVICE AT DARYL WALTRIP SUBARU IN FRANKLIN TN THE PROBLEM IS POINTED OUT TO THE SERVICE MANAGER. EVERY TIME I AM TOLD BY THE SERVICE REP THAT THERE IS NOTHING WRONG WITH THE SYSTEM BUT THEY HAVE UPDATED THE COMPUTER. RECENTLY A RELAY IN THE SYSTEM, PART NO. 87611AL00B, WAS REPLACED. THIS HAS ONLY EXACERBATED THE PROBLEM. I HAVE MADE MULTIPLE CALLS TO SUBARU'S CUSTOMER CARE LINE AND THEY HAVE NOT BEEN WILLING TO HELP. MULTIPLE CALLS TO THE SERVICE MANAGE AT DARYL WALTRIP SUBARU IN FRANKLIN TN HAVE GONE UNANSWERED AND HAVE NOT BEEN RETURNED. SUBARU CUSTOMER CARE HAS SUPPOSEDLY CONTACTED THE SERVICE MANAGER AT DARYL WALTRIP SUBARU REQUESTING THAT HE CONTACT ME, HE HAS NOT. THIS IS A CONTINUING PROBLEM.

Mileage: 350

TWO PROBLEMS. 1. REPLACED WINDSHIELD THREE TIMES IN 15 MONTHS. TWO WERE ORIGINAL SUBARU BRANDED WINDSHIELDS. ORIGINAL AND INDUSTRY REPLACEMENT WINDSHIELD ARE TOO BRITTLE AND THUS UNSAFE. ANY LITTLE PEBBLE CHIPS THEM AND THEY ALWAYS HAVE A LONG CRACK WITHIN A FEW HOURS. 2. RADIO SYSTEM DOES NOT ALWAYS FUNCTION PROPERLY. AT TIMES IT SCROLLS DOWN AND WE ARE UNABLE TO CHANGE CHANNELS OR ADJUST THE VOLUME. THE DEALER WAS MADE AWARE OF THE PROBLEM IN JULY AND WOULD REPLACE IT SINCE IT IS UNDER WARRANTY. SUPPLIER HAS NOT RESPONDED TO SEND PART AFTER FOUR MONTHS. SUBARU IS NON RESPONSIVE TO OUR CONCERNS.

Mileage: 20

WHEN I PULL THE EXPRESS WINDOW SWITCH TO LIFT MY DRIVER SIDE WINDOW, IT WILL GO ALL THE WAY UP AND THEN COME DOWN ABOUT HALFWAY. IT WILL NOT LET ME RAISE THE WINDOW UNLESS I MOVE THE SWITCH DOWN TO LOWER THE WINDOW. I THINK THE FIRST TIME IT DID IT WAS AROUND MAY, 2016. BY JULY, IT WAS DOING MORE AND MORE OFTEN, AND THE PASSENGER SIDE WAS ALSO DOING THE SAME THING. I TOOK IT TO THE DEALER ON JULY 26 AND THEY TOLD ME THEY HAD TO REPROGRAM IT. THEY SAID IF IT DOES IT AGAIN, JUST HOLD THE SWITCH UP FOR 5 SECONDS AND THAT SHOULD REPROGRAM IT AGAIN. THAT DID NOT HELP. BOTH MY WINDOWS ARE DOING IT MORE OFTEN NOW. WHEN I GO BACK TO DEALER TO HAVE MY WINDSHIELD FIXED, I WILL LET THEM KNOW THAT MY POWER WINDOWS ARE STILL NOT WORKING PROPERLY. THIS PROBLEM OCCURS WHILE I AM DRIVING OR STATIONARY. IT DOES NOT DO IT ALL THE TIME, BUT IT DOES IT ENOUGH TIMES THAT IT IS PROBLEMATIC.

Mileage: 20,000

AFTER BEING PARKED AND UNUSED FOR AS FEW AS 3 DAYS, THE BATTERY DRAINS AND THE CAR WILL NOT START. THIS HAS HAPPENED ON TWO OCCASIONS. SEVERAL OTHER OWNERS OF 4 CYLINDER 2015 OUTBACKS HAVE REPORTED THIS ISSUE AT HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/344506-DEAD-BATTERY-2016-A.HTML

Mileage: 33,500

TECHNICIAN AND SERVICE ADVISOR INFORMED ME THAT A 80 PIN CONNECTOR THAT CONTROLS THE HEAD SYSTEM HAD CAUGHT ON FIRE AND FUSED TWO CONNECTORS TOGETHER. I USED THE HVAC SYSTEM ON MY WAY HOME FROM WORK AND PARKED THE VEHICLE IN THE GARAGE.IF THIS HAPPENED IN THE GARAGE IT COULD HAVE RESULTED IN A CATASTROPHIC HOUSE FIRE.

Mileage: 12,700

PURCHASED THE 2015 OUTBACK IN SEPT. 2014. TOOK TO BACK TO DEALERSHIP SERVICE DEPT. OCTOBER. 24, 2014 BECAUSE OF LOUD POPPING NOISE AROUND WINDSHIELD ESPECIALLY WHEN BLUETOOTH PHONE CONNECTED. THEY COULD NOT FIND ANY PROBLEMS. POPPING NOISE AROUND WINDSHIELD CONTINUED FROM TIME TO TIME. TOOK BACK TO DEALER JULY 29, 2015 FOR POPPING NOISE AROUND WINDSHIELD AND POOR RADIO AM RECEPTION. THEY REPLACED THE RADIO BUT AM RADIO RECEPTION STILL NOT GREAT. GOT IN THE OUTBACK ON NOV 17, 2015 AND THERE WAS A 5" CRACK ON THE BOTTOM OF THE WINDSHIELD SLIGHTLY RIGHT OF THE CENTER. A COUPLE OF WEEKS BEFORE THIS I WAS DRIVING AND HEARD A VERY LOUD POPPING NOISE. IT MADE ME JUMP AS I THOUGHT THE WINDSHIELD WAS GOING TO SHATTER BUT NOTHING HAPPENED. I HAD RECEIVED A LETTER FROM SUBARU ABOUT WINDSHIELD CRACKING PROBLEMS SO I CONTACTED THE DEALERSHIP. I TOOK IT IN SO THEY COULD TAKE A PICTURE. AT THAT TIME I ALSO REPORTED PROBLEMS WITH THE DEFROSTER NOT KEEPING THE WINDSHIELD CLEAR ESPECIALLY ON RAINY DAYS AND NIGHTS. THIS PROBLEM WITH THE DEFROSTER HAS OCCURRED SEVERAL TIMES AND IT WAS I THE LOWER PORTION OF THE WINDSHIELD. I THOUGHT THE SUBARU HAD ELECTRICAL L ISSUES BECAUSE OF THE POPPING, POOR AM RADIO RECEPTION AND THE DEFROSTER. NOW THE WINDSHIELD! THIS IS MY FIRST SUBARU AND POSSIBLY LAST IF THE PROBLEMS PERSIST. ALL OF THE INCIDENTS HAPPENED WHILE DRIVING BUT WHEN I DISCOVERED THE CRACK IT WAS PARKED IN THE GARAGE. CRACK US NOW ABOUT 9".

Mileage: 19,000

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS A CHEMICAL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED; HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE ORIGIN OF THE ODOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

2015 SUBARU OUTBACK 2.5I LIMITED - MONDAY 6 JULY 2015 - WHILE DRIVING, THE CHECK ENGINE LIGHT, COLLISION PREVENTION OFF LIGHT, LINE WARNING OFF LIGHT, AND X-MODE LIGHT MESSAGES DISPLAYED. I HAD NOT DISENGAGED THE COLLISION PREVENTION OR LINE WARNING LIGHTS AND HAD NOT ENGAGED THE X-MODE FEATURE. THERE WAS NO MESSAGE INDICATING NO BRAKE LIGHTS. MADE APPOINTMENT FOR THURSDAY MORNING 9 JULY. BASED ON SERVICE ADVISOR'S ADVICE THAT IT WAS OK TO DRIVE THE CAR UNTIL I BROUGHT IT IN, I DROVE THE CAR FOR TWO DAYS WITH NO BRAKE LIGHTS. (DISCOVERED THIS WHEN MY WIFE FOLLOWED ME TO THE DEALER.) THERE SHOULD BE A MESSAGE TO ALERT THE DRIVER BRAKE LIGHTS ARE NOT OPERABLE. AFTER SERVICE APPOINTMENT THURSDAY (FLASHED COMPUTER TO CLEAR CODES), NOTICED THE VEHICLE WAS SLUGGISH. WHILE DRIVING AT 60 MPH FRIDAY AFTERNOON 10 JULY SLUGGISHNESS CONTINUED TO INCREASE, GEAR SHIFTING BECAME ERRATIC, THEN THE COLLISION PREVENTION OFF LIGHT AND LINE WARNING OFF LIGHT MESSAGES DISPLAYED - BUT NO CHECK ENGINE LIGHT. SHORTLY THEREAFTER THE VEHICLE TOTALLY FAILED TO MAINTAIN SPEED OR ACCELERATE. COASTED OFF THE EXIT RAMP AND CALLED FOR A TOW TRUCK. DO NOT KNOW WHETHER BRAKE LIGHTS WERE OPERABLE WHILE THIS WAS OCCURRING. I AM AWARE THERE IS A RECALL WQS-54 ON THE EYE-SIGHT SYSTEM (WHICH WE SHOWED THE DEALER SERVICE ADVISOR). HAVING NO WAY TO KNOW IF BRAKE LIGHTS ARE OPERABLE IS A SEVERE SAFETY HAZARD. I HAVE NOT RECEIVED ANY NOTIFICATION FROM SUBARU REGARDING THIS RECALL. UPDATED 11/14/2017*CN

Mileage: 900

WE RECENTLY PURCHASED A NEW 2015 SUBARU 3.6 R OUTBACK (CURRENTLY LESS THAN 600 MILES) AND THE SRVD (BLIND SPOT & REAR CROSS TRAFFIC DETECTION) SYSTEM KEEPS MALFUNCTIONING. THIS HAPPENS WHEN THE VEHICLE IS STARTED AND DOES NOT GO AWAY WHEN DRIVING. A SMALL YELLOW " I " ICON DISPLAYS IN THE INSTRUMENT CLUSTER BUT IS EASY TO OVERLOOK SINCE THERE IS NO AUDIBLE WARNING. THE SYSTEM STARTS WORKING AGAIN IF THE CAR IS STOPPED, AND THE ENGINE IS TURNED OFF AND ON - UNTIL OF COURSE THE NEXT RANDOM FAILURE. THIS IS A CASE OF A "FALSE NEGATIVE" ERROR, BECAUSE THE THE SIDE BLIND-SPOT MIRRORS INDICATE THAT THE SIDES ARE CLEAR TO PASS, WHEN THEY MAY BE NOT. IT WOULD HAVE BEEN PREFERABLE WITH A "FALSE POSITIVE" ERROR, NAMELY THE SIDE BLIND-SPOT MIRRORS INDICATE THAT THE SIDES ARE NOT CLEAR TO PASS EVEN IF THEY ARE! WHAT IS TRULY ALARMING IS THAT THE DEALER WAS NOT ABLE TO REPLICATE THE PROBLEM CODES EVEN AFTER KEEPING THE CAR OVERNIGHT FOR FURTHER TEST DRIVES. SINCE MY FAMILY HAS COME TO RELY ON THIS SAFETY SYSTEM IT IS POTENTIALLY A VERY SERIOUS HAZARD. I HOPE SUBARU TAKES THIS MATTER SERIOUSLY AND (UNLIKE TOYOTA) ALERTS ALL THEIR CUSTOMERS IMMEDIATELY BEFORE IT IS TOO LATE, AND COMES UP WITH A FIX ASAP.

Mileage: 300

WE STOPPED TO HAVE LUNCH AND 30 MINUTES LATER THE CAR BATTERY AS DEAD OR SO IT SEEMED AS IT WOULDN'T TURN OVER. WE HAD TO CALL HIGHWAY SAFETY TO COME AND HE JUMPED IT OFF. WE GOT SOME AN HOUR LATER AND THEN WE WENT TO OUR SON'S HOUSE FOR ANOTHER HOUR AND WHEN WE TRIED TO START IT AGAIN IT WAS DEAD. OUR SON SORTA ROCKED THE CAR FROM SIDE TO SIDE AND THEN IT WOULD CRANK. ON OUR WY HOME WE STOPPED AT THE GROCERY STORE AND GOT MILK AND THEN IT WAS DEAD AGAIN. A MAN JUMPED IT OFF AGAIN. NEXT DAY AS WE WERE TAKING THE CAR TO OUR SUBARU DEALER IT STARTED RIGHT UP. STILL WE TOOK IT ON IN TO OUR MIDLAND, TX DEALER AND THEY COULD FIND NOTHING WRONG! WE ARE ELDERLY 87 AND 83 AND CAN'T TAKE MUCH MORE OF THIS KIND OF TROUBLE. (NOTHING IS WRONG) WE SAT 3 HOURS IN THE SUN ON SAT AS WE WAITED FOR ROAD SIDE SERVICE. PLEASE HELP. *TR

Mileage: 1,600

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON, THE FRONT WINDOW DEFROSTER CAUSED THE FRONT WINDSHIELD TO CRACK. THE CRACK WAS LOCATED IN THE MIDDLE OF THE WINDSHIELD AND EXTENDED UPWARD. ALSO, THE CONTACT INDICATED THAT THE PLASTIC EXTERIOR PANEL NEAR THE WINDOW MELTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400...UPDATED 06/09/15*BF UPDATED 9/28/2017*CN

Mileage: 3,400

I HAVE HAD 3 INTERMITTENT START UP ISSUES WHEN THE TEMPERATURE IS BELOW 0 DEGREES ON MY NEW 2015 OUTBACK. IT OCCURS AFTER A SHORT TRIP, LESS THAN 10 MILES. WHEN I WENT BACK TO TRY AND START THE CAR THE FIRST TIME THE DOOR IS OPEN BELL CHIMED, BUT THE CAR WOULD NOT START UP.THE HEATER, RADIO AND OTHER ELECTRONICS WERE NOT SHOWING ON THE SCREEN. THE THIRD TIME THE CAR KEY WOULD NOT EVEN TURN IN THE IGNITION. I LEFT THE KEY IN THE IGNITION AND 10 MINUTES LATER THE CAR WOULD START. BEING STRANDED IN BELOW 0 CONDITIONS IS A SCARY PROPOSITION! I HAVE READ ON THE SUBARU.ORG THREAD THAT THERE IS A RELAY SWITCH ISSUE. *TR

Mileage: 1,021

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE NAVIGATION VOICE COMMANDS FAILED TO ACTIVATE. AS A RESULT, THE CONTACT HAD TO CONSTANTLY LOOK AT THE SCREEN, WHICH WAS A DISTRACTION. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT ALL PERSONAL DATA NEEDED TO BE CLEARED OUT AS A TEMPORARY REMEDY. THE TECHNICIAN STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

Mileage: 2,500

TWO ISSUES; THE SIMILARLY REPORTED ELECTRICAL STOP. STARTED CAR ON COLD MORNING, DROVE SHORT DISTANCE, DROPPED KIDS OFF AT SCHOOL. WENT TO RESTART, AND CAR WAS COMPLETELY DEAD. HAD TO JUMP IT. SECOND ISSUE; BURNING OIL SMELL IN CABIN. OIL LEVEL WAS FINE, AND SMELL NOT COMING FROM TAIL PIPE. TOOK CAR TO SHOP TODAY FOR THE OIL SMELL, AND I TOLD THEM ABOUT THE ELECTRICAL STOP. THEY SAID THE ELECTRICAL ISSUE IS RELATED TO NEEDING TO REPLACE 4 RELAYS. THE OIL SMELL, HOWEVER, IS DUE TO A BAD CRANKCASE SEAL THAT THEY SAID FAILED MOST LIKELY DUE TO THE COLD. I FOUND SIMILAR REPORTS ON SUBARUOUTBACK.ORG/FORUMS/

Mileage: 1,200

TWO INCIDENTS RELATED TO THE IGNITION/ELECTRICAL SYSTEM FOR THIS CAR HAPPENED DURING A SECOND START AFTER A SHORT TRIP IN COLD WEATHER. BOTH INCIDENTS OCCURRED IN TEMPERATURES AT OR BELOW 5 DEGREES FAHRENHEIT. THE CAR STARTED AND RAN NORMALLY, THEN AFTER I DROVE FOR SHORT TRIP (BETWEEN 5 AND 10 MINUTES LONG) I PARKED THE CAR, TURNED IT OFF AND LEFT IT FOR ABOUT 5-10 MINUTES. FOR THE FIRST INCIDENT: THE CAR WOULD NOT START. THE ACCESSORIES, INCLUDING THE HEAT/FAN SYSTEM AND RADIO WORKED, BUT THE CAR WOULD NOT CRANK. THE DASHBOARD "SECURITY IMMOBILIZER" INDICATOR FLASHED AS IF THE KEY WAS NOT IN THE IGNITION. AFTER LEAVING THE KEY IN THE "ON" POSITION FOR 5 MINUTES, ALL OF THE DASHBOARD LIGHTS BRIEFLY ILLUMINATED AND THE CAR WAS ABLE TO START AGAIN. THE SECOND INCIDENT: THE CAR STARTED, BUT THE ACCESSORIES, INCLUDING THE HEAT/FAN SYSTEM WOULD NOT TURN ON. I WAS ABLE TO DRIVE, BUT BECAUSE THERE WAS NO HEAT OR FAN, THE WINDSHEILD SOON BEGAN TO FOG-OVER, DIMINISHING VISIBILITY, DISABLING THE EYESIGHT SYSTEM, AND FORCING ME TO FIND A SAFE PLACE TO PULL OVER. AFTER THE CAR RAN FOR ABOUT 4 MINUTES TOTAL, THE ACCESSORIES TURNED ON AGAIN. I HAVE CONTACTED BOTH MY DEALER AND SUBARU OF AMERICA OF THIS PROBLEM, AND HAVE NOT YET BEEN ADVISED OF A SOLUTION OTHER THAN TO AVOID SHORT TRIPS IN COLD WEATHER. *TR

Mileage: 100

I WARMED THE CAR UP AND DROVE TO SHOPRITE. TWENTY MINUTES LATER I RETURNED TO THE CAR TO PUT THE STUFF AWAY TO GO HOME. WHEN I PRESSED THE BUTTON TO START THE CAR ONLY THE RADIO STARTED AND THE MESSAGE FLASHED KEYLESS START UP DEACTIVATED SEE MANUAL. I SAW THE MANUAL COULD, JUST ABOUT UNDERSTAND IT, DID WHAT IT TOLD ME NOTHING CHANGED. I CALLED ROADSIDE ASSISTANCE AT SUBARU AND THE LADY SAID IT WAS MY BATTERY EVEN THOUGH I TOLD HER WHAT THE MESSAGE SAID ON THE SCREEN. SHE SENT SOMEONE TO JUMP THE BATTERY .WHEN HE ARRIVED 50 MINUTES LATER THE CAR STARTED PERFECTLY. I CALLED SUBARU SERVICE AT MY DEALERSHIP ,THAT I HAVE USED SINCE 1979. THE PERSON I SPOKE TO SAID HE KNOWS NOTHING ABOUT IT. I LOOKED ON LINE AT THE SUBARU FORUM AND FOUND OTHERS EXPERIENCING THE SAME OR SIMILAR MESSAGE. I AM INCLUDING THEIR WEBSITE HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/66-PROBLEMS-MAINTENANCE/220162-2015-OUTBACK-NOT-STARTING. I WANT TO KNOW IF THE CAR RESETS ITSELF. NO ONE CAN TELL ME AT SUBARU (GLANNZMANS) I HAVE DRIVEN SUBARU SINCE 1979 AND THEY STARTED ALL THE TIME. THIS IS THE EYESIGHT MODEL SUPPOSEDLY REALLY SAFE BUT I DO NOT KNOW WHEN I LEAVE MY HOUSE IF THE CAR WILL START . I MAKES ME FEEL NOT VERY SAFE. *TR

Mileage: 2,000

WE TOOK DELIVERY OF THIS VEHICLE ON 1/2/2015. IT IS A 2.5 LIMITED MODEL WITH EYESIGHT, NAVIGATION AND KEYLESS IGNITION. ON THE DAY OF DELIVERY, THE ENTIRE ELECTRICAL SYSTEM FAILED AND THE IGNITION DID NOT WORK. THE CAR WAS RETURNED TO THE DEALER WHO CHECKED THE BATTERY AND FOUND NOTHING WRONG. A FEW WEEKS LATER, THE SAME PROBLEM OCCURRED. AFTER FIVE MINUTES, THE PROBLEM RESOLVED ITSELF. THE CAR WAS AGAIN TAKEN TO THE DEALER WHO INDICATED THAT THE PROBLEM HAD BEEN FIXED (LOOSE WIRE/FUSE). TODAY (2/16/2015), THE ELECTRICAL SYSTEM PARTIALLY FAILED. WHILE THE IGNITION WORKED AND SOME WARNING LIGHTS ILLUMINATED (INCLUDING THE AIR BAG WARNING LIGHT). THE ENTIRE CENTER PANEL OF CONTROLS (RADIO, NAVIGATION, CLIMATE CONTROL, ETC.) WAS DISABLED. WE ARE CONCERNED BECAUSE THE EYESIGHT SYSTEM CONTROLS BRAKING, ACCELERATION, ETC. THE AIR BAG WARNING LIGHT ILLUMINATION IS ALSO A CONCERN. WE HAVE SEEN THAT OTHER SUBARU OWNERS ARE REPORTING SIMILAR CHRONIC ISSUES WITH THEIR NEW SIMILARLY CONFIGURED VEHICLES. *TR

Mileage: 25

ACCELERATOR SUDDENLY BECAME UNRESPONSIVE RESULTING IN COMPLETE SLOWDOWN TO STOP IN TRAFFIC. HAD TO SHUT OFF VEHICLE AND RESTART NUMEROUS TIME TO GET TO SAFE LOCATION. RESULTED IN EXPENSIVE FIX AND COULD HAVE BEEN DISASTROUS IF OCCURRED DURING HIGHWAY/HEAVY TRAFFIC SITUATION. APPARENTLY WAS A SENSOR OF SOME SORT. HAPPENED A WHILE AGO, SO DATE PROVIDED IS APPROXIMATE, BUT I JUST BECAME AWARE OF THIS SITE. *TR

Mileage: 80,000

IN NOVEMBER 2014, I TOOK DELIVERY OF A NEW 2015 SUBARU OUTBACK, 3.6 LIMITED. THE VEHICLE WAS EQUIPPED WITH THE OPTIONAL PREMIUM ELECTRONICS PACKAGE, AND THE EYESIGHT COLLISION AVOIDANCE SYSTEM. AFTER ABOUT THREE WEEKS OF OWNERSHIP, I STARTED TO EXPERIENCE RANDOM MALFUNCTIONS WITH THE KEY-LESS IGNITION, AND THE KEY-LESS ENTRY SYSTEMS. THE IGNITION PROBLEMS ALL INVOLVED ENGINE START, AND OCCURRED IN SCENARIOS WHERE THE KEY-FOB WASN'T RECOGNIZED. ABOUT THE SAME TIME, THE GPS NAVIGATION SYSTEM STARTED TO DISPLAY ERRONEOUS LOCATIONAL DATA, AND THE ASSOCIATED 'STARLINK' TOUCH SCREEN SYSTEM WOULD FREEZE-UP (BECOME INOPERABLE). AS OF TODAY, I HAVE POSTED SIX DIFFERENT VIDEOS TO YOUTUBE TO DRAMATICALLY ILLUSTRATE THE PROBLEM. HTTPS://WWW.YOUTUBE.COM/WATCH?V=9MF_RUMICQM . I HAVE HAD THE CAR BACK TO THE DEALER FIVE TIMES FOR THIS PROBLEM, AND IT CAN'T BE FIXED. I HAVE ALSO MET WITH SUBARUS, SEATTLE ZONE SERVICE MANAGER. IN EMAILS FROM SUBARU'S CORPORATE SERVICE OFFICIALS, THEY REFUSE TO ACKNOWLEDGE THE PROBLEM EXISTS, DESPITE THE VIDEOS. UNOFFICIALLY, THE ZONE SERVICE MANAGER ACKNOWLEDGED THAT SOME OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE, WHICH HE BELIEVES IS A SYSTEMIC PROBLEM IN VEHICLES WITH THIS OPTION COMBINATION. HE DOES NOT KNOW OF ANY SOLUTION. MY CONCERN IS THAT THE EYESIGHT SYSTEM CAN OVERRIDE DRIVER COMMANDS INVOLVING BRAKING, AND ENGINE THROTTLE. WILL THE PROBLEMS WITH THE GPS AND STARLINK TOUCH-SCREENS POTENTIALLY CREATE A DANGEROUS MALFUNCTION OF THE EYESIGHT SYSTEM THAT CREATES AN ACCIDENT RATHER THAN MITIGATING IT? *TR

Mileage: 1,000

AFTER BEING PARKED OUTSIDE OVERNIGHT WITH TEMPERATURES BELOW 0 DEGREES F, THE VEHICLE STARTED FINE THE FOLLOWING MORNING BUT HAD NUMEROUS WARNING LIGHTS ILLUMINATE (POWER STEERING, AT OIL TEMPERATURE, AMONG OTHERS) WHILE IDLING IN MY DRIVEWAY. VEHICLE WARMED UP FOR 5 MINUTES. ONCE WARMED UP, OWNER TURNED THE VEHICLE OFF AND ATTEMPTED TO RESTART 20 MINUTES LATER. VEHICLE WOULD NOT RESTART BUT OTHER ELECTRICAL COMPONENTS (LIGHTS, RADIO, ETC) WORKED BUT THE STARTER WOULD NOT ENGAGE. VEHICLE TOWED TO DEALERSHIP FOR DIAGNOSIS OF WHAT APPEARS TO BE AN ELECTRICAL PROBLEM. *TR

Mileage: 450

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENGINE SEIZED AS THE KEYLESS ACCESS SYSTEM DISABLED WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A FAULTY CONNECTOR IN THE WIRING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000