2015 SUBARU OUTBACK Visibility/wiper Problems

Around 8 am on 1/4/2022, driving the car on I85 in Durham County, NC, at a normal highway speed, the sunroof glass shattered suddenly and without warning. The sunroof was fully closed at the time, but the inside cover was open. Shards of glass were sprayed within the cabin. This was a dangerous distraction to the driver, and could have been much more serious if he had gotten glass in his eyes from looking up to see what had happened. There was no apparent impact to the sunroof glass from a rock or other object outside the car, and the sunroof was not being opened or closed at the time. We contacted Subaru of America and our local dealer. The car is no longer under warranty, and Subaru refused to cover the cost of repair (though I see online we are not the only ones to have this problem). The local dealer could not perform the repair for another week, so we bought a new sunroof glass and installed it ourselves. There was no apparent damage to the surrounding metal frame or roof. The car and shattered sunroof were not examined by anyone else. I have the damaged sunroof, but was planning to discard it. I am attaching an email we received from Subaru of America, along with photos of the sunroof.

My sunroof exploded. Sounded like a gunshot. On the highway, 12/12 1pm. 50+- degrees partly sunny day.

Windshield spontaneously cracked. No impact or accident.

Subaru Outback windshield cracks again within 2 months after warranty replacement pursuant to windshield settlement agreement. The claimed enhanced windshield from Subaru is exposed to the issue reported from the windshield settlement agreement, and Subaru refused to provide warranty replacement to fix this issue. Carter Subaru replaced my windshield on 02/15/2022. The new windshield placed by Carter Subaru crack on 4/24/2022 while I stop at a restaurant and there is no obvious external influence in my windshield.

Outback 2015 Windshield cracked with no obvious reason even at about 30 mph.

The windshield spontaneously cracked at the deicer area. The windshield is available for inspection. The crack has grown and is interfering with visibility. The crack in the deicer part of the windshield is easy to see. I have called and left messages about the cracked windshield for the Subaru service manager at the dealership where we bought the car. The service manager has not returned my calls. I drove the car to the Subaru dealer and showed the crack to the substitute service manager (Brian from Kia). Brian took my name and number and said he would contact the Subaru rep for me. To date, I have not heard from the Subaru rep about the spontaneously cracked windshield. There was no warning that the windshield would crack. I was driving the car on Saturday June 5th when I heard a pop. There was no other traffic on the paved road I was driving on. Noticed a crack low on the windshield starting at the deicer area.

My windshield cracked for no reason on June 12, 2021. Large crack took over the left side of the window. Crack kept spreading for no apparent reason.

CAR DEVELOPED A 20" CRACK IN THE WINDSHIELD ALL BY ITSELF. THE CRACK STARTS AT THE BOTTOM OF THE PASSENGER SIDE BY THE WIPER BLADE AND RUNS UP AND OVER TOWARDS THE DRIVERS SIDE. I DROVE THE CAR ONE DAY AND THE CRACK WAS NOT THERE. A WEEK LATER I DROVE IT AGAIN AND THE CRACK WAS THERE WHEN I GOT INTO THE CAR TO START IT UP. FROM WHAT I READ ONLINE IT IS DUE TO SOMETHING WITH THE DEICER MAKING THE WINDSHIELD VERY LIKELY TO CRACK IN THAT AREA. I HAVE NEVER HAD A WINDSHIELD CRACK BY ITSELF AND I'VE OWNED OR TAKEN CARE OF A DOZEN CARS FOR MY FAMILY OVER 40 YEARS. SUBARU SHOULD DO THE RIGHT THING AND ISSUE A RECALL, AS THERE ARE A TON OF REPORTS OF THIS HAPPENING TO PEOPLE.

Mileage: 18,100

I PARKED MY CAR IN A PARKING GARAGE ONE MORNING, AND WHEN I RETURNED TO MY CAR LATER THAT DAY, A CRACK DEVELOPED FROM AN UNKNOWN SOURCE ACROSS THE WINDSHIELD ON THE PASSENGER SIDE OF THE VEHICLE. THE CRACK BEGINS CLOSE TO THE BASE OF THE WINDSHIELD, CURVES UP AND AROUND TO THE MIDDLE OF THE WINDSHIELD. THE WINDSHIELD WAS NOT HIT BY ANYTHING, NOR WAS THE VEHICLE IN ANY TYPE OF ACCIDENT. THE CRACK ESSENTIALLY DEVELOPED ON ITS OWN.

Mileage: 49,000

A CRACK APPEARED STARTING AT THE BOTTOM OF MY PASSENGER SIDE WINDSHIELD AND I WATCHED IT MOVE ACROSS TO THE DRIVERS SIDE. IT WAS FAST MOVING. I WAS DRIVING OUT OF MY DRIVEWAY.

Mileage: 99,000

DROVE CAR TO MONTANA, PARKED IN HOTEL. THE TEMPERATURE DROPPED INTO THE UPPER 20'S. WHEN WOKE UP THE NEXT MORNING, BEFORE TOUCHING THE CAR, WE SAW THAT THERE WAS A 6 INCH CRACK STARTING AT BOTTOM OF WINDSHIELD ON DRIVERS SIDE. CRACK GREW AS TEMP WARMED DURING THE DAY WITH ONLY DRIVING ABOUT 5 MILES. THE NEXT MORNING THERE WAS A CRACK ON THE PASSENGER SIDE WHICH PROGRESSIVELY GREW THROUGH THE DRIVE BACK TO CA. I HAVE DRIVEN MANY CARS IN COLD TEMPERATURE AND NEVER HAD THIS HAPPEN. THIS IS A SIGN OF A FAULTY WINDSHIELD. I HAVE READ THAT THERE ARE THOUSANDS OF SUBARU OWNERS WITH SAME COMPLAINT, AND THAT REPLACEMENT WINDSHIELDS HAVE ALSO CRACKED.

Mileage: 75,000

WINDSHIELD CRACKED STARTING FROM WINDSHIELD WIPER HEATER LOCATION ON PASSENGER SIDE UP AND OVER TO MIDDLE OF WINDSHIELD APPROXIMATELY 2 .5 FEET IN LENGTH. THIS HAPPENED WITH THE SO CALLED IMPROVED WINDSHIELD FROM SUBARU. THE VEHICLE WAS STATIONARY , NO STONE CHIP/IMPACT DAMAGE NOTED. AT THE TIME WHEN I TURNED ON THE WINDSHIELD HEAT I HEARD A CRACK. THE WEATHER OUTSIDE WAS COLD ABOUT 40 F.THE TEMP INSIDE THE CAR WAS WARM. THIS IS DANGEROUS SINCE THE WINDSHIELD IS AN INTEGRAL PART OF THE STRUCTURE OF THE CAR AND HELPS TO CONTAIN THE AIR BAGS DURING AN IMPACT. THESE WINDSHIELDS APPEAR TO BE TOO FRAGILE OR THIN FOR SAFETY AND SHOULD BE RECALLED.

Mileage: 53,000

WHILE DRIVING MY 2015 SUBARU OUTBACK, I NOTICED THE FRONT WINDSHIELD SPONTANEOUSLY HAD A CRACK THAT STARTED AT THE LOWER PASSENGER SIDE AND RAN DIAGONALLY ACROSS THE WINDSHIELD ABOUT 12", NO EVIDENCE OF BEING HIT BY STONE, ETC.

Mileage: 52,000

WINDSHIELD CRACKED, STARTING AT HEATING ELEMENT AND GREW TO ENTIRE WINDSHIELD. MFR ADMITTED FAULT (I HAVE DOCUMENTATION) BUT WOULD NOT COVER FULL COST OF REPAIR. VEHICLE WAS STATIONARY WHEN CRACK APPEARED AND HAD BEEN STATIONARY FOR SOME TIME DUE TO COVID-19 STAY AT HOME GUIDELINES. *TR

Mileage: 66,000

SUDDEN OVERNIGHT CRACK ALONG THE TOP OF THE WINDSHIELD, ABOUT 2" DOWN FROM THE TOP, FULL WIDTH OF DRIVER'S SIDE. CAR WAS PARKED IN FRONT OF MY HOUSE ON A QUIET RESIDENTIAL STREET, NO IMPACT OR UNUSUAL WEATHER EVENTS.

Mileage: 61,500

WIND SHIELD CRACKED FOR NO REASON. NO ROCK IMPACT, NO DAMAGE, JUST CRACKED. HORIZONTAL CRACK ACROSS THE MIDDLE OF THE WIND SHIELD

Mileage: 35,000

WINDSHIELD HAS CRACKED MULTIPLE TIMES

Mileage: 50,000

MY FRONT WINDSHIELD KEEPS CRACKING ON THE DRIVER SIDE, FROM THE EDGE TOWARDS THE CENTER. I HAVE REPLACED IT MULTIPLE TIMES WITH IT CRACKING FROM THE EDGE. THIS HAS HAPPENED WHEN THE CAR WAS IN MY DRIVEWAY AND ALSO DRIVING ON CITY STREETS. I THINK THE BODY OF THE CAR BENDS AND PUTS TOO MUCH PRESSURE ON THE GLASS WHERE IT KEEPS CRACKING. I'VE INQUIRED WITH MULTIPLE LOCAL SUBARU DEALERSHIPS AFTER GETTING A NOTICE FROM SUBARU AND NONE OF THEM WILL FIX OR HONOR THE LETTER. DUE TO COSTS, I'VE STOPPED REPLACING IT AND AM SETTLING WITH CRACKS IMPAIRING MY VIEW.

Mileage: 20,000

THIS MORNING I DROVE MY VEHICLE AND NOTHING WAS OUT OF THE ORDINARY. I CAME HOME AND THE CAR WAS PARKED IN MY DRIVEWAY FOR 1.5 HOURS AND WHEN I WENT BACK OUT I NOTICED ABOUT AN 8 INCH CRACK IN THE WINDSHIELD WITH NO SIGN OF ANY OTHER DAMAGE. IT IS A NICE, CLEAR DAY, AND THE CAR WAS NOT PARKED UNDER A TREE.

Mileage: 75,000

SECOND WINDSHIELD TO SPONTANEOUSLY CRACK SINCE BUYING THE CAR NEW.

Mileage: 50,000

LARGE CRACK IN WINDSHIELD ON PASSENGER SIDE EXTENDING OVER 15 INCHES ACROSS. SUBARU DEALER SAYS IT'S NOT COVERED UNDER THE EXTENDED WARRANTY. THEY SAY IT WAS CAUSED BY A MICROSCOPIC SIZE CHIP. REPORTING BECAUSE I SEE ONLINE THAT THIS IS A VERY COMMON OCCURRENCE WITH THIS MAKE AND YEAR. JUST CAME DOWN ONE MORNING AND THE HUGE CRACK WAS THERE. CAR WAS STATIONARY IN LOT. NO SIGNS OF VANDALISM. NO EVIDENT CHIPS BEFORE CRACK APPEARED.

Mileage: 75,000

UNDER NORMAL STRESS - A CRACK APPEARED IN THE MIDDLE OF THE WINDSHIELD STARTING AT THE BASE AND BEGAN TO SPREAD UPWARD AND OUTWARD FROM THERE.

Mileage: 90,000

A CRACK APPEARED AT THE BASE OF THE PASSENGER SIDE WINDSHIELD. GREW TO ABOUT A FOOT AND A HALF. IT SEEMS THERES BEEN A LAWSUIT FILED AGAINST SUBARU IN REGARDS TO WINDSHIELD, BUT NO RECALL HAS BEEN MADE. VERY SAD TO HEAR THAT ABOUT SUBARU. BECAUSE I'VE BEEN VERY HAPPY WITH MY SUBARU UNTIL NOW

Mileage: 67,405

WINDSHIELD GLASS RANDOMLY AND SIGNIFICANTLY CRACKED WITHOUT IMPACT OF ANY KIND.

Mileage: 62,000

WINDSHIELD STARTED TO SPLIT IN LOWER WIPER RESTING AREA AFTER NO APPARENT IMPACT. VEHICLE WAS IN MOTION AT MODERATE SPEED IN A RESIDENTIAL AREA. SPLIT CONTINUED TO INCREASE IN SIZE OVER THE FOLLOWING 3 DAYS. CORRECT LENGTH APPROXIMATELY 12 INCHES.

Mileage: 10

DRIVING 45MP, TEMPERATURE, 75, NO CARS IN FRONT OF ME OR ON THE SIDES OR ONCOMING, THE BOTTOM OF THE WINDOW POPPED ON THE PASSENGER SIDE IN THE BLACK WIPER/ DEFROSTER AREA. A CRACK DEVELOPED RUNNING UP AND TO THE DRIVERS SIDE, ABOUT A FOOT LONG AT THE TIME OF WRITING THIS COMPLAINT

Mileage: 44,200

WINDSHIELD SPONTANEOUSLY CRACKED WHILE DRIVING ON THE HIGHWAY.

Mileage: 56,000

WINDSHEILD CRACKED FOR NO APPEARANT REASON. THERE ARE MANY ACCOUNTS OF THIS PROBLEM ONLINE.VEHICLE WAS SITTING IN DRIVEWAY NOT MOVING WHEN CRACK OCCURRED. .IN SHORT TIME CRACK RAN OUT 1 1/2 FEET. HAD WINDSHEILD REPLACED ON 06/18/19

Mileage: 41,500

HELLO, MY WINDSHIELD BROKE ABOUT 6 MONTHS AFTER PURCHASING THE VEHICLE. I DON'T KNOW HOW OR WHY. IT WAS JUST BROKEN ONE MORNING WHEN I WENT OUT TO MY CAR. I FIGURED A ROCK OR SOMETHING HIT IT. THERE WAS NO RECALL AT THE TIME AND SO I HAD IT REPLACED WITH A OEM WINDSHIELD. MY SECOND WINDSHIELD JUST BROKE A COUPLE OF WEEKS AGO WHILE CHANGING MY WIPERS YOU CAN SEE WHERE THE CERAMIC WIPER HEATER DELAMINATED INSIDE OF THE WINDSHIELD. IT TURNED BRIGHT RED. I HAVE OWNED ALOT OF CARS AND NEVER SEEN A WINDSHIELD THAT IS SO FRAGILE. I HAVE CHANGED MANY, MANY WIPER BLADES AND I KNOW WHAT A QUALITY WINDSHIELD IS. I SET THE WIPER BLADE HOLDER DOWN ON THE WINDSHIELD GENTLY AND IT CRACKED, THE CRACK GREW ACROSS THE WINDSHIELD IN A DAY OR SO. RIDICULOUS. THESE WINDSHIELDS RUN ABOUT 500 BUCKS AND SHOULD BE BETTER QUALITY. I ALSO HAVE ELECTRICAL PROBLEMS WHERE MY CAR CLOCK WILL NOT SET... CURRENTLY. IT TOOK THEM 3 YEARS TO FIGURE OUT THE STEERING RETAINING PIN WAS BROKEN EVEN THOUGH I WAS COMPLAINING ABOUT IT SINCE I BOUGHT THE CAR. THE REAR GATE STOPPED OPENING AND THEY HAD TO REPLACE THE STRUTS ON A 3 YEAR OLD CAR. THERE IS SOMETHING WRONG WITH THE FRONT END BUT MY DEALER SAID "WAIT UNTIL IT GETS WORSE" CAN YOU BELIEVE THAT? THANKS,

Mileage: 25,000

WHILE PARKED OUTSIDE IN THE DRIVEWAY DURING WINTER, A CRACK APPEARED AT THE VERY BOTTOM OF THE WINDSHIELD ON THE PASSENGER SIDE. NOTHING KNOWINGLY HIT THE WINDSHIELD, AND I SEE AND FEEL NO KIND OF IMPACT POINT. THE CRACK EXTENDED UPWARD AND THEN SPREAD TOWARD THE DRIVER'S SIDE OVER THE NEXT FEW DAYS. I HAVE CONTACTED A SUBARU DEALER ASKING THEM WHAT SUBARU'S POLICY IS REGARDING WINDSHIELD REPLACEMENTS ON 2015 OUTBACKS. I AM WAITING FOR THEIR REPLY.

Mileage: 63,000

WINDSHIELD CRACKED FROM BASE OF WINDSHIELD RUNS THROUGH HEATING ELEMENT AND WIPER AREA. DOES NOT APPEAR TO BE CAUSED BY PEBBLE IMPACT OR POSSIBLY EXTREMELY MINOR ONE AND SPREAD IMMEDIATELY

Mileage: 51,500

WE CAME OUT TO FIND A 6-8 INCH CRACK LINE EMANATING FROM THE TOP RIGHT PASSENGER SIDE ONE MORNING. WE DROVE IT 5 MILES AFTER THAT AND WHEN WE CAME OUT IT HAD TRAVELLED AT A 45 DEGREE ANGLE TOWARDS THE MIDDLE OF THE WINDSHIELDS DRIVER SIDE. BY THE TIME WE GOT HOME IT HAD MOVED HALFWAY THROUGH THE GLASS AND ENDED IN A "J" AT THE MIDDLE OF THE WINDSHIELD. THIS WILL BE MY THIRD WINDSHIELD REPLACEMENT! THE FIRST WAS A RECALL. THE SECOND REPLACEMENT WAS FROM THE TEENIEST PING FROM A CAR ON THE FREEWAY AND NOW THIS IS THE THIRD REPLACEMENT! THIS IS MY FIRST SUBARU. WE HAVE ALWAYS BOUGHT TOYOTA IN THE PAST. I REMEMBER ONE INCIDENT ON THE FREEWAY FROM A TRUCK HITTING THE RAV 4 AND IT WAS AN ISOLATED HOLE THAT WE COULD HAVE FILLED, NOT REPLACED! DO I REALLY HAVE TO HAVE A NEW WINDSHIELD EVERY YEAR?! THIS IS RIDICULOUS. I E-MAILED SUBARU THREE DAYS AGO AND HAVE HAD NO RESPONSE.

Mileage: 70,000

CAR WAS STATIONARY AND CRACKED FROM BOTTOM TO FORM 8 IN L SHAPE SAME AS THE LAST TIME THE WINDSHIELD WAS REPLACED 3 YEARS PRIOR

Mileage: 60,200

IN JUNE OF 2018 OUR FRONT WINDSHIELD DEVELOPED A CRACK ACROSS THE TOP DRIVER SIDE, THERE IS NO EVIDENCE OF ANY SORT OF IMPACT TO THE WINDSHIELD AND THE CRACK SPREAD ACROSS THE ENTIRE WINDSHIELD OVER A NUMBER OF DAY. SUBARU REJECTED OUR WARANTEE CLAIM BECAUSE THE CRACK WAS IN THE WRONG LOCATION.

Mileage: 46,000

WINDSHIELD CRACKED BY THE REAR VIEW MIRROR'IT STARTED IN THE BLACK SECTION ALONGSIDE THE MIRROR AND CAME DOWN AND MADE A J AND REVERSE J PATTEN ONTO DRIVERS SIDE AND PASSENGER SIDE AT EYE LEVEL. I TOOK THE CAR TO THE SUBARU DEALER AND THEY DETERMINED THERE WAS NO IMPACT POINT BUT REFUSED TO COVER IT UNDER THE EXTENDED WARRANTY BECAUSE IT DID NOT CRACK IN THE WINDSHIELD WIPER AREA. WINDSHIELD WAS NEVER HIT BY ROCK OR OTHER DEBRIS AND THERE IS NO APPARENT REASON FOR IT TO CRACK LIKE IT DID. THE CRACK APPEARED WHEN THE CAR WAS PARKED IN MY GARAGE. APPEARS TO BE A DEFECT IN THE SUBARU CARLEX WINDSHIELDS. I FOUND FOUND SEVERAL COMMENTS ONLINE DESCRIBING THIS SAME CRACKING PATTERN.

2 YEARS, 35000 MILES INTO OWNING NEW 2015 OUTBACK, MY WINDSHIELD DEVELOPED AN 8 INCH LONG CRACK ORIGINATING FROM THE BOTTOM DRIVER'S SIDE. THIS APPEARED WHILE PARKED OUTSIDE MY WORKPLACE, WITH NO KNOWN WINDSHIELD IMPACTS DRIVING. CONSEQUENTLY, I REPLACED THE WINDSHIELD USING SAFELITE, MATCHING THE WINDSHIELD TYPE VIA VIN. ONLY 2 MONTHS AFTER REPLACEMENT, ANOTHER CRACK DEVELOPED ORIGINATING FROM THE BOTTOM PASSENGER SIDE EDGE, AND QUICKLY SPREAD 3/4 OF THE WAY ACROSS THE BOTTOM. AGAIN, NO IMPACTS WERE WITNESSED TO THE WINDSHIELD WHILE DRIVING. I HAVE NO CONFIDENCE IN REPLACING THE WINDSHIELD AGAIN, AS IT LIKELY WILL CRACK IN THE SAME MANNER SOONER OR LATER.

Mileage: 35,000

LARGE CRACK IN WINDSHIELD WITHOUT ANY IMPACT. STARTS AT THE BOTTOM MIDDLE OF THE CAR AND BRANCHES OUT IN BOTH DIRECTIONS.

Mileage: 14,000

THERE IS A CRACK IN THE WINDSHIELD THAT SHOWED UP ABOUT 5 MONTHS AND HAS INCREASED IN SIZE. BEFORE BRINING IT TO THE DEALER (NAPOLEON SUBARU IN SCHAUMBURG, IL), I HAD THE VEHICLE CHECKED BY A LOCAL MECHANIC AND WAS TOLD THE CRACK WAS DUE TO THE FAULTY WINDSHIELD AND NOT BECAUSE OF ANY IMPACT. THERE HAS BEEN NO IMPACT TO THE WINDSHIELD TO MY KNOWLEDGE AND YET THE CRACK APPEARED AND HAS SPREAD. SUBARU DEALER SAID THAT THE CRACK MAY HAVE BEEN CAUSED BY AN IMPACT BUT AGAIN I DON'T RECOLLECT ANY IMPACT THAT COULD CAUSE THIS. THE SUBARU DEALER SAID HE DID HIS PEN POINT CHECK AND THE CRACK WAS NOT CAUSED BY SUBARU'S FAULT. WHAT THE SUBARU DEALER TOLD ME ABOUT THE PEN POINT CHECK MAKES NO SENSE TO ME ESPECIALLY AS THERE HAS BEEN NO IMPACT TO MY WINDSHIELD. I AM VERY DISAPPOINTED THAT SUBARU AND THE DEALER ARE LYING ABOUT THE FAULTY WINDSHIELD AND ARE REFUSING TO REPLACE IT (WHICH I AM ASSUMING IS ALSO A FAULTY OEM PART). I HAVE OWNED SEVERAL CARS BEFORE AND I'VE NEVER HAD THIS ISSUE BEFORE. I REPEAT, NEVER BEFORE ON ANY CAR, ESPECIALLY A NEW CAR. I CHECKED WITH A LOCAL MECHANIC AND AGAIN, WAS TOLD THIS WAS LIKELY CAUSED BY FAULTY WINDSHIELD. EITHER TO AVOID ADMITTING FAULT OR TO AVOID PAYING FOR A RECALL FOR THIS ITEM OR FOR AVOIDING LIABILITY IN A LAWSUIT, I DON'T KNOW BUT I FEEL LIKE SUBARU IS DELIBERATELY LYING OR MISREPRESENTING THE FACTS ABOUT IT. I DON'T KNOW WHAT I SHOULD EXPECT FROM WRITING THIS COMPLAINT BUT I AM WRITING BECAUSE I AM EXTREMELY DISAPPOINTED WITH THIS. WE WERE CONSIDERING A SUBARU FORRESTER FOR NEXT YEAR BUT I AM NOT GOING TO DO THAT NOW GIVEN HOW BADLY SUBARU IS TREATING ME ON THIS FAULT OF THEIRS. I SUSPECT SUBARU WILL NOT DO THE RIGHT THING DESPITE IT BEING SUBARU'S FAULT AT PUTTING IN A BAD WINDSHIELD AND INSTEAD PUSH THE COST TO THE CAR BUYERS. I CAN BE REACHED ON THE CELL AT [XXX]. THANKS. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT THE SCREEN ON THE RADIO CREATED A BLINDING GLARE FROM THE SUNLIGHT. AS A RESULT, THE CONTACT STATED THEY WERE ALMOST INVOLVED IN A COLLISION WITH A PEDESTRIAN DUE TO THE GLARE. THE WAS TAKEN TO RAMSEY SUBARU WHERE THEY DIAGNOSED THERE WAS NO ISSUE WITH THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 08/24/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS UNABLE TO BE REACHED. UPDATED 9/22/2017*JS

Mileage: 35,000

DEFECTIVE/DELICATE WINDSHIELD. DRIVING AT 65MPH ON SMOOTH HIGHWAY IN RAIN. PUT DEFROSTERS ON. WINDSHIELD CRACK ON DRIVERS SIDE ABOUT 12" FROM BOTTOM. RUNS TO ABOUT 2' BEFORE STOPPING. CLOSEUP INSPECTION REVEALS NO MISSING MATERIAL OR CHIP INDICATIVE OF IMPACT.

Mileage: 32,000

WINDSHIELD CRACKED FROM PASSENGER SIDE WIPER AREA UP AND ACROSS WINDSHIELD WHILE CAR WAS PARKED. HAD RECEIVED A LETTER FROM SUBARU INDICATING THERE WAS A POTENTIAL WEAKNESS IN WINDSHIELD - DEALER REFUSED TO REPLACE WINDSHIELD . CLAIMED DAMAGE WAS FROM A ROCK.

Mileage: 25,000

I WAS DRIVING DOWN A CITY STREET GOING 40 MPH WHEN I HEARD A POP COMING FROM THE WINDSHIELD. WHEN I LOOKED OVER, THERE WAS A CRACK ABOUT MIDWAY UP THE WINDSHIELD. IT RAN FROM THE FAR RIGHT TOWARD THE MIDDLE ABOUT 10 INCHES AND THEN DOWNWARD. IT WAS CURVING DOWNWARD. THERE WAS ONE CAR IN FRONT ABOUT 25 YARDS AWAY GOING ABOUT THE SAME SPEED AS I WAS. I COULD NOT BELIEVE THAT THE CAR IN FRONT OF ME COULD HAVE THROWN A ROCK THAT FAR AND HARD ENOUGH TO BREAK MY WINDSHIELD. I HAVE BEEN HIT MANY TIMES BEFORE ON THE HIGHWAY AND MY WINDOW HAD NEVER BROKEN. ONLY SMALL NICKS THAT I CAN SEE. I GOT TO THE THEATER AND GOT OUT TO LOOK AT THE WINDOW. THE CRACK STARTED FROM THE EDGE OF THE WINDOW. I COULD NOT SEE WHERE ANYTHING HAD HIT THE WINDOW. IT WAS A CLEAN BREAK. I HAD TO TAKE MY OUTBACK TO THE DEALER BECAUSE I'M HAVING PROBLEMS WITH THE WINDOW EXPRESS SWITCH, AND THEY LOOKED AT MY WINDSHIELD. THEY ARE GOING TO REPLACE IT BECAUSE I HAD PURCHASED EXTENDED COVERAGE AND IT WAS COVERED.

Mileage: 24,800

I WAS DRIVING MY 2015 SUBARU OUTBACK ON THE HIGHWAY, NORTHBOUND INTERSTATE 280, IN WOODSIDE, CALIFORNIA, ON MAY 27, 2016. SUDDENLY I SAW A SMALL CRACK ON MY WINDSHIELD THAT GREW TO ABOUT 6 INCHES IN A FEW SECONDS, STARTING FROM THE WIPERS, AT THE BOTTOM AND A BIT TOWARDS THE DRIVER SIDE AND GOING UP THEN CURVING TOWARDS THE RIGHT, IN AN L SHAPE. BY THE NEXT MORNING THE HORIZONTAL PART OF THE CRACK HAD EXPANDED AT LEAST 12 INCHES MORE. I DID NOT HEAR THE NOISE OF IMPACT OF A STONE OR ANY OTHER OBJECT.

Mileage: 23,245

THIS IS MY ORIGINAL 2015 OUTBACK. I OWN 2 2015S. MY OTHER ONE ONE HAD A WINDSHIELD ISSUE WHEN I WAS DRIVING AROUND 35 ON A COLD NIGHT. THERE WAS A LARGE POP AND SUDDENLY A CRACK APPEARED ON THE PASSENGER SIDE. OVER THE NEXT DAYS IT GREW INTO A BACKWARDS "J". DEALER SAID IT WAS NOT COVERED, HOWEVER IT WAS DIFFICULT TO EVEN SEE A MARK THAT WOULD INDICATE IT WAS HIT FROM A ROCK, AND NOT DEFECTIVE. WE WENT AHEAD AND FIXED IT, EVEN THOUGH WE THOUGHT IT WAS ODD. THE OTHER MORNING, WE WENT DOWN TO THE GARAGE AND FOUND THAT OUR ORIGINAL 2015 HAD A SIMILAR CRACK ON THE DRIVER'S SIDE, IN A SIMILAR SHAPE AND LENGTH. THE DAY BEFORE, WE DROVE THE CAR TO THE BEACH. NOTHING HIT IT, AND THE CRACK IS SMOOTH, WITH NOTHING FOUND WHERE IT ORIGINATES. SOMETHING IS DEFECTIVE WITH THESE WINDSHIELDS. THERE IS NO WAY 2 WINDSHIELDS ON 2 NEW CARS SHOULD BOTH HAVE TO BE REPLACED. WE OWN OURS CARS A LONG TIME, AND HAVE NEVER HAD A WINDSHIELD EXPERIENCE LIKE THIS, AND IF A ROCK EVER HITS ONE, IT'S A TINY MARK THAT CAN BE HANDLED BY INSURANCE. SOMETHING IS WRONG BUT SUBARU HAS WRITTEN IT SO ANY UPPER WINDSHIELD ISSUES ARE NOT INCLUDED, AND THIS IS NOT RIGHT. WE ARE GOING BUYING OUR SECOND ONE IN FOUR MONTHS, WITH EYESIGHT. THERE IS A DEFECT.

Mileage: 25,000

DRIVING ON A ROAD TRAVELING APPROX. 35 MILES AN HOUR ON A COLD NIGHT. HEARD A LOUD POP AROUND THE PASSENGER SIDE UPPER WINDSHIELD. A SMALL CRACK APPEARED. THERE WAS NO BUMP OR ROCK HIT AS THE REST OF THE AREA APPEARED SMOOTH. CRACK SPREAD INTO BACKWARDS "J" SHAPE OVER NEXT FEW DAYS AT LEAST 12 INCHES LONG. DEALERSHIP TOLD ME IT WASN'T COVERED AND THERE WAS A ROCK HIT. BUT THE AREA WAS SMOOTH AND I'VE BEEN DRIVING FOR 30 YEARS AND HAVE NEVER HAD THIS HAPPEN. WE ATE THE COST BECAUSE IT NEEDED TO BE REPAIRED, EVEN THOUGH CONSIDERED IT ODD THAT THIS WOULD HAPPEN. HOWEVER, WE HAPPEN TO OWN ANOTHER 2015 OUTBACK. YESTERDAY, WE WENT INTO THE GARAGE TO START THE CAR AND THERE IS A 12 INCH CRACK - THE SAME SHAPE- ON THE DRIVER'S SIDE IN THE SAME LOCATIONS. NO SIGNS OF A ROCK HIT. WEATHER HAS BEEN VERY WARM, BUT THIS TIME, THE CAR WAS PARKED. SOMETHING IS WRONG. 2 - 2015 OUTBACKS? 2 "J" SHAPED CRACKS? IT'S NO COINCIDENCE AND TOO MANY COMPLAINTS ON LINE FROM PEOPLE WITH SIMILAR SITUATIONS. WINDSHIELD IS FAULTY AND SUBARU WON'T STEP UP AND INCLUDE THE UPPER PART IN ITS RECALLS. IT NEEDS TO. VERY DISSATISFIED CUSTOMER.

Mileage: 17,500

WINDSHIELD CRACKED FROM DRIVERS SIDE BOTTOM CORNER ACROSS THE MID LINE ABOVE THE STEERING WHEEL TO PASSENGER SIDE WITHOUT WARNING OR IMPACT FROM AN ROCK OR OBJECT. CRACK BEGUN WHILE DRIVING ON FREEWAY AND WITHIN 45 SECONDS EXTENDED ACROSS THE WINDSHIELD FROM DRIVERS SIDE TO THE MID POINT OF THE WINDSHIELD. CRACK IS IN DRIVERS LINE OF SIGHT, AND A SAFETY HAZARD. TOOK IT TO DEALER, WHO RESPONDED, THAT IT IS A COMMON OCCURRENCE IN THIS MODEL. PULLED OVER AND FOUND NO IMPACT OR ROCK CHIP ANYWHERE ALONG CRACK. WINDSHIELD DEFECTIVE.

Mileage: 16,250

WHILE DRIVING THE CAR, A CRACK APPEARED IN MY WINDSHIELD ON THE DRIVER SIDE. IT FORMED AN REVERSE L ABOUT THE MIDDLE OF THE WINDSHIELD. THERE WAS NO IMPACT OR ANYTHING HITTING THE WINDSHIELD. THE CRACK APPEARED BEFORE MY EYES AS I WAS DRIVING UP THE ROAD.

Mileage: 27,156

SUBARU 2015 WINDSHIELD CRACK: DRIVING INTO ALBUQUERQUE NM FROM SANTA FE ON HWY25, I SAW A CRACK APPEAR IN MY WINDSHIELD, FROM THE DRIVER'S SIDE. THE NEXT DAY IT HAD GROWN INTO AN L SHAPE.IN 2 MORE DAYS IT HAD GROWN TO AN S SHAPE. I DID NOT SEE ANY CARS CLOSE BY OR ANY ROCK AT THE TIME THE CRACK APPEARED. WHEN I CALLED THE DEALER, I WAS TOLD TO COME IN ON 4-27-16 FOR MY ANNUAL MAINTENANCE, BUT WAS CONCERNED BECAUSE THE CRACK KEPT GROWING. I WENT TO THE ALBUQUERQUE GARCIA DEALER TODAY 4-14-16, I WAS TOLD A TINY PINPOINT SPOT ON THE LEFT SIDE OF THE WINDSHIELD INDICATED A ROCK HAD CAUSED THE CRACK TO START. BUT I HAVE DRIVEN CARS FOR 40 YEARS AND NEVER SEEN ANYTHING THIS DRAMATIC. I NOW HAVE READ ONLINE ABOUT DOZENS OF COMPLAINTS LIKE MINE AND MOST VICTIMS BELIEVE THE FLEXING OF THE CAR BODY MAY HAVE CAUSED THIS CRACK. THE FRAGILITY OF THIS WINDSHIELD MAKES THIS CAR EXTREMELY DANGEROUS. I BELIEVE THIS CAR SHOULD HAVE A SAFETY RECALL.

Mileage: 10,000

6-8 INCH CRACK IN WINDSHIELD, NO ROCK IMPACT OR PREVIOUS DAMAGE. WINDSHIELD HAS TO BE REPLACED AND EYESIGHT SYSTEM RE-CALIBRATED. CRACK OCCURRED DRIVING STRAIGHT ON A 4 LANE HIGHWAY, NO TRUCKS IN THE AREA, NOT CLOSE TO OTHER CARS.

Mileage: 11,787

ON 2/11/2016, I WAS DRIVING MY 2015 OUTBACK ON HIGHWAY 50 NEAR FOLSOM, CA. THERE WAS NO VEHICLE IN FRONT OF MY VEHICLE WITH IN 300 FEET. ALL OF A SUDDEN, I NOTICED THERE WAS A 5 TO 6 INCH LONG CRACK ON THE WINDSHIELD LOCATED THE DRIVER SIDE LOWER CORNER. ALTHOUGH LATER ON WE FOUND THERE WAS A CHIP ON THE WINDSHIELD, NO BODY ON THE CAR HEARD ANYTHING HIT THE WINDSHIELD, NOR SAW ANYTHING HIT THE WINDSHIELD. WITHIN A FEW DAYS, THAT CRACK BECAME A TWO FEET LONG CRACK FROM THE DRIVER SIDE LOWER CORNER ALL THE WAY TO THE CENTER OF THE WINDSHIELD. AND IT KEEP REFLECTING STRONG LIGHTS FROM DIFFERENT DIRECTIONS WHICH MADE IT MORE DIFFICULT TO SEE THINGS IN FRONT OF MY VEHICLE. THIS WAS THE SECOND WINDSHIELD I HAVE WITHIN ONE YEAR'S OWNERSHIP OF THIS CAR. THE FIRST ONE WAS CRACKED WHEN I PARKED MY CAR IN THE PARKING LOT OF A COSTCO WAREHOUSE. LOOKING AT THE COMPLAINS FILED AGAINST THE 2015 AND 2016 OUTBACK ON NHTSA, ALMOST 50% COMPLAINS ARE ABOUT WINDSHIELD CRACKING ISSUE. THIS RATIO IS THE WAY HIGHER THAN SIMILAR VEHICLES AND PREVIOUS MODEL YEARS. ALTHOUGH SUBARU EXTENDED WIND SHIELD WARRANTY UNDER CERTAIN CIRCUMSTANCES, THE PROBLEM IS NOT SOLVED. THAT'S WHY 2016 OUTBACK OWNERS ARE RUNNING INTO SAME SITUATION. PLEASE STEP IN AND URGE SUBARU TO DELIVER A REAL SOLUTION.

Mileage: 9,000

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE WINDSHIELD AS IT BEGAN TO FRACTURE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WINDSHIELD. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,750.

Mileage: 23,750

FRONT WINDSHIELD DEVELOPED A 20 INCH CRACK, RUNNING FROM PILLAR ON PASSENGER SIDE, TOWARD CENTER OF WINDSHIELD. NO APPEARANCE OF ROCK STRIKE. NO SOUND OF ROCK STRIKE WHEN CRACK FIRST DEVELOPED. CRACK STARTED AT AROUND 14 INCHES, AND CONTINUES TO GROW LONGER. CAR WAS BEING DRIVEN AT HIGHWAY SPEEDS WHEN CRACK FIRST APPEARED, AT AROUND 75 MPH.

Mileage: 7,500

WE TEST DRIVE A 2015 OUTBACK SUBARU AT THE DEALERSHIP. IT HAD A CRACK IN IT AND DIDN'T THINK TO MUCH OF IT 20K MILES. WE ENDED UP PURCHASING THIS ONE PRIVATELY AND IT HAS A CRACKED WINDSHIELD AS WELL. IT ONLY HAS 11K MILES. THE CRACK ON THE OUTBACK THAT WE PURCHASED STARTS AT THE TOP MIDDLE OF THE WINDSHIELD BEHIND THE REARVIEW MIRROW AND CUTS DOWN AND TO THE RIGHT ABOUT 8 INCHES. AFTER READING THE COMPLAINTS ON THIS SITE, IT SEEMS THAT THERE'S A HUGE DEFECT WITH THE WINDSHIELD AND DEFROSTER THAT NEEDS TO BE RECALLED. THIS IS A MASSIVE SAFETY ISSUE!

TWICE IN SNOWING CONDITION , THE WINDSHIELD ICED AT THE BOTTOM AND DID NOT CLEAR EVEN THOUGH THE DEFROSTER HAD BEEN ON. WE WERE NOT ABLE TO COMPLETE OUR JOURNEY. EVEN THOUGH WE STOPPED EVERY TEN MINUTES OR LESS TO SCRAPE THE WINDSHIELD CLEAR. I'VE HAD MANY CARS IN MANY CONDITIONS AND NEVER SAW THIS LACK OF VISIBILITY. IT TOOK 4 HOURS ON ROUTE 270 FROM FREDRICK TO GO 20 MILES OUT AND RETURN. VERY SCARY.

Mileage: 15,000

WHILE I WAS DRIVING I HEARD A POP, DID SEE OR NOTICE ANYTHING. NEXT DAY I HAD A CRACK IN MY DRIVER SIDE WINDSHIELD, ABOUT 8-10 INCHES CRACK. THOUGHT I HAD GLASS COVERAGE BUT ITS $1000 DEDUCTIBLE. SAFELITE COST IS $461.55. I HAVE THE 2015 SUBARU OUTBACK WITH EYESIGHT, THAT MEANS AFTER SAFELIGHT REPAIRS THE WINDSHIELD I THEN NEED TO BRING THE CAR TO MY SUBARU DEALER TO HAVE THE EYESIGHT RECALIBRATE FOR ABOUT $200. MY CAR ONLY HAS 8700 MILES. LOOKING AT OTHER COMMENTS, THIS SEEMS TO BE A BIG PROBLEM WITH 2015 SUBARU OUTBACKS. IF I HAD FULL GLASS COVERAGE I WOULD HAVE CARED OR WROTE ABOUT THIS. HOPE SUBARU FIXES THIS PROBLEM. THANKS AND HOPE EVERYONE STAYS SAFE. AFTER SEEING THE NOTE BELOW I WAS IN MOTION ON A 2 LANE STREET. I DO DRIVE FROM NY TO FLORIDA TWICE A YEAR AND DON'T KNOW WHAT I WOULD DO IF THIS HAPPENED ON A LONG TRIP. DOESN'T SEEM SAFE IF SUBARU HAS DEFECTIVE WINDSHIELDS

Mileage: 8,700

DURING A RECENT TRIP TO COLORADO, THE FRONT WINDSHIELD ON MY NEW 2015 SUBARU OUTBACK DEVELOPED A DOZEN SMALL PITS IN THE EXTERIOR GLASS SURFACE FROM CONTACT WITH VERY TINY PEBBLES. TWO OF THE PITS HAVE DEVELOPED LARGE CRACKS THAT HAVE GROWN TO LENGTHS EXCEEDING 15 INCHES. THE TINY PEBBLE STRIKES SHOULD NOT HAVE CAUSED SUCH PITS BASED ON MY EXTENSIVE DRIVING EXPERIENCE. I BELIEVE THERE TO BE A DEFECT IN THE GLASS ITSELF, MAKING IT UNUSUALLY BRITTLE. THE PEBBLE STRIKES OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS (I.E. 55-65 MPH) ON PAVED ROADWAYS. THE TEMPERATURE OUTSIDE DURING THE PEBBLE STRIKES, WHICH TOOK PLACE OVER SEVERAL DAYS OF DRIVING, RANGED FROM 20 TO 45 DEGREES F. THE CRACKS APPEAR TO STILL BE GROWING.

Mileage: 10,000

PURCHASED THE 2015 OUTBACK IN SEPT. 2014. TOOK TO BACK TO DEALERSHIP SERVICE DEPT. OCTOBER. 24, 2014 BECAUSE OF LOUD POPPING NOISE AROUND WINDSHIELD ESPECIALLY WHEN BLUETOOTH PHONE CONNECTED. THEY COULD NOT FIND ANY PROBLEMS. POPPING NOISE AROUND WINDSHIELD CONTINUED FROM TIME TO TIME. TOOK BACK TO DEALER JULY 29, 2015 FOR POPPING NOISE AROUND WINDSHIELD AND POOR RADIO AM RECEPTION. THEY REPLACED THE RADIO BUT AM RADIO RECEPTION STILL NOT GREAT. GOT IN THE OUTBACK ON NOV 17, 2015 AND THERE WAS A 5" CRACK ON THE BOTTOM OF THE WINDSHIELD SLIGHTLY RIGHT OF THE CENTER. A COUPLE OF WEEKS BEFORE THIS I WAS DRIVING AND HEARD A VERY LOUD POPPING NOISE. IT MADE ME JUMP AS I THOUGHT THE WINDSHIELD WAS GOING TO SHATTER BUT NOTHING HAPPENED. I HAD RECEIVED A LETTER FROM SUBARU ABOUT WINDSHIELD CRACKING PROBLEMS SO I CONTACTED THE DEALERSHIP. I TOOK IT IN SO THEY COULD TAKE A PICTURE. AT THAT TIME I ALSO REPORTED PROBLEMS WITH THE DEFROSTER NOT KEEPING THE WINDSHIELD CLEAR ESPECIALLY ON RAINY DAYS AND NIGHTS. THIS PROBLEM WITH THE DEFROSTER HAS OCCURRED SEVERAL TIMES AND IT WAS I THE LOWER PORTION OF THE WINDSHIELD. I THOUGHT THE SUBARU HAD ELECTRICAL L ISSUES BECAUSE OF THE POPPING, POOR AM RADIO RECEPTION AND THE DEFROSTER. NOW THE WINDSHIELD! THIS IS MY FIRST SUBARU AND POSSIBLY LAST IF THE PROBLEMS PERSIST. ALL OF THE INCIDENTS HAPPENED WHILE DRIVING BUT WHEN I DISCOVERED THE CRACK IT WAS PARKED IN THE GARAGE. CRACK US NOW ABOUT 9".

Mileage: 19,000

SMALL PEBBLE STRUCK WINDSHIELD PASSENGER SIDE AT EDGE ADJACENT TO HEATING ELEMENT AT LEVEL OF MID WINDSHIELD. THIS LEFT A SMALL SHALLOW PIT IN OUTER GLASS. 12 HOURS LATER A CRACK DEVELOPED AT THE WINDSHIELD EDGE AND EXTENDED 12 INCHES TOWARD THE MIDDLE OF THE WINDSHIELD WHICH IS SLOWLY EXTENDING

Mileage: 3,500

WHILE DRIVING ON THE HIGHWAY, A SMALL ROCK HIT OUR WINDSHIELD IN THE PASSENGER SIDE DEICER AREA. WE HAVE RECEIVED A NOTICE THAT SUBARU KNOWS THERE IS AN ISSUE WITH WINDSHIELDS CRACKING AT THE DEICER AREA, BUT THE LOCAL DEALER STATES THAT OUR CRACK INITIATED ABOVE THE AREA FOR WHICH THEY ACCEPT RESPONSIBILITY. THE DEICER AREA ON OUR WINDSHIELD EXTENDS ABOVE THE SPOT WHERE THE ROCK HIT, BUT SUBARU IS TRYING TO LIMIT RESPONSIBILITY TO A LOWER AREA. VISIBILITY IS A HIGHLY IMPORTANT COMPONENT OF SAFE DRIVING. THE DEICER AREA WAS NOT APPLIED BY TWO DIFFERENT MANUFACTURING PROCESSES WHEN IT IS A FEW INCHES APART. SUBARU IS TRYING TO LIMIT LIABILITY FOR A DESIGN OR MANUFACTURING FLAW. WE BELIEVE THAT SHOULD NOT BE ALLOWED.

Mileage: 4,000

MY WINDSHIELD CRACKED WHILE ON THE HIGHWAY. I DID NOT SEE OR HEAR A STONE HIT. 3 OTHER PEOPLE WERE IN THE CAR WHEN A 10 INCH CRACK APPEARED FROM THE DRIVER SIDE CORNER POST TOWARD THE MIDDLE. NO ONE SAW OR HEARD A STONE HIT. I CAME HOME AND RESEARCHED IT AND THERE ARE MANY COMPLAINTS ON THE OUTBACK FORUM ABOUT HOW EASILY THEIR WINDSHIELDS BROKE. I THINK IT IS A SAFETY ISSUE IF SO MANY OF SUBARU'S NEW WINDSHIELDS ARE CRACKING SO EASILY.

Mileage: 8,300

ON SUNDAY OCT 11TH WHILE SITTING IN THE DRIVEWAY AND WASHING THE CAR A SPIDER CRACK APPEARED UNDER THE TIP OF THE PASSENGER SIDE WINDSHIELD WIPER THAT HAS SPREAD ACROSS TO JUST ABOUT THE REAR VIEW MIRROR. WENT TO THE DEALER WHO THEN TOOK SOME PHOTOS TO SEND TO SUBARU. AFTER MANY CALLS BACK AND FORTH WE ARE STILL WAITING ON A DETERMINATION. FIRST WAS TO BE BE TODAY 10/23 NOW BEING TOLD 10/28. THERE IS NO EVIDENCE OF AN EXTERNAL IMPACT AND AS THE CAR IS SITTING IN THE DRIVEWAY IT SEEMS IT IS BEING PUSHED OUT FROM THE INSIDE.

Mileage: 8,203

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. WHILE DRIVING 75 MPH, A PEBBLE STRUCK THE CONTACT'S WINDSHIELD AND CREATED A TWELVE INCH CRACK. UPON ARRIVING HOME, THE CRACK EXPANDED TO APPROXIMATELY SIXTEEN INCHES IN THE SHAPE OF THE LETTER "U". THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

OUR 2015 SUBURU OUTBACK WAS PURCHASED IN APRIL 2015. IN JULY, THE WINDSHIELD CRACKED (RIGHT UP THE MIDDLE AND THEN, BRANCHED OUT TO BOTH SIDES) RIGHT BEFORE OUR EYES IN THE PARKING LOT OF THE ZOO. NO IMPACT OF ANY DEBRIS WAS HEARD OR EVIDENT. WE HAD THE WINDSHIELD REPLACED AFTER SUBURU DETERMINED A POINT OF IMPACT FROM DEBRIS. WE DID NOT AGREE, BUT WE NEEDED A NEW WINDSHIELD, SO WE PAID FOR IT. ON OCTOBER 8, AFTER GETTING INTO CAR AT WORK PARKING LOT, ANOTHER CRACK WAS DISCOVERED AND MATCHED THE JULY'S CRACK EXACTLY. AGAIN, NO IMPACT OF DEBRIS AND THE START OF THE CRACK STARTS AT THE VERY BOTTOM OF THE WINDSHIELD. I VISITED SUBURU THIS MORNING FOR ROUTING MAINT AND THEY INFORMED ME OF NO RECALL AND DIDN'T DO ANYTHING ABOUT IT. I AM REPLACING THE WINDSHIELD, AGAIN, IN A COUPLE OF DAYS. I SUSPECT THERE IS SOMETHING WRONG WITH THE MANUFACTURING OR DESIGN OF THE OUTBACK.

Mileage: 6,500

THIS WILL BE THE SECOND WINDSHILED REPLACED SINCE I BOUGHT MY OUTBACK IN MARCH 2015. FIRST TIME IT CRACKED, FOR NO APPARENT REASON, 2 WEEKS AFTER PURCHASE. NOW ON SECOND WINDSHILED, AND SEAL IN UPPER RIGHT IS BROKEN, AND CAN'T TAKE IT OUT OF THE GARAGE BECAUSE THERE'S A DELUGE OF RAIN OUT THERE. MUST WAIT FOR FACTORY REPLACEMENT BECAUSE IT'S TOO NEW!

Mileage: 500

IN LESS THAN SIX MONTHS, TWO WINDSHIELDS HAVE CRACKED WITH NORMAL USAGE. VEHICLES HAS LESS THAN 4600 MILES. THIS IS EITHER A GLASS FAILURE ISSUES OR A DESIGN FLAW. EITHER WAY, UNSAFE.

Mileage: 4,600

WINDSHIELD CRACKED WHILE DRIVING THROUGH LAKE TAHOE AREA WITHOUT ANY DEBRIS HITTING WINDSHIELD. THE CRACK STARTED AT LOWER PASSENGER CORNER AND HAS GROWN PAST MID SECTION OF THE WINDSHIELD. THIS IS THE 2ND WINDSHIELD DAMAGED BEYOND REPAIR ON THIS VEHICLE.

Mileage: 7,000

NOTICED A CRACK IN THE WINDSHIELD ON 8/27/15. IT EXTENDED FROM UNDER THE RIGHT WINDSHIELD WIPER TOWARDS THE CENTER OF THE WINDSHIELD ABOUT 18 INCHES LONG. I COULD NOT THINK OF AN OBJECT HAVING HIT THE WINDSHIELD, THEN RECALLED DRIVING DOWN THE STREET EARLIER AT ABOUT 30 MPH. I HAD HEARD A LOUD POP SOUND, BUT THOUGHT IT WAS COMING FROM UNDER THE CHASIS, LIKE THE SOUND OF A ROCK FLYING UP FROM A TIRE AND HITTING UNDERNEATH. IN RETROSPECT THIS WAS PROBABLY WHEN THE WINDSHIELD CRACKED. ONLINE RESEARCH I DID EARLIER SHOWED HUNDREDS OF COMPLAINTS ABOUT THE WINDSHIELDS ON THE 2015 OUTBACKS CRACKING EASILY, MANY OF WHICH DID NOT INVOLVE OBJECTS HITTING THE CAR. I FOUND SEVERAL SITES OF SIMILAR COMPLAINTS, WITH THE LINKS OF 1 BELOW. I BROUGHT THE CAR INTO THE DEALER THE NEXT DAY AND EXPLAINED THAT THE WINDSHIELD HAD SPONTANEOUSLY CRACKED. THEY INITIALLY TOLD ME THAT MY CRACK APPEARED TO HAVE BEEN CAUSED BY AN OBJECT AND NOT COVERED UNDER WARRANTY. I ASKED THEM TO EXPLAIN HOW AN OBJECT COULD POSSIBLY HAVE HIT THE GLASS AND NOT DAMAGED THE WIPER, WHICH WAS FULLY INTACT. THEY SAID: "THE WIPER BLADE MUST HAVE BEEN MOVING WHEN A ROCK STRUCK WINDSHIELD". I SAID NO, THE WIPER BLADES HAVE NOT BEEN USED IN SEVERAL DAYS SINCE IT HAD NOT BEEN RAINING. ALSO, AN INSURANCE APPRAISER LOOKED AT THE DAMAGED GLASS AND SAID THIS WAS NOT CAUSED BY AN OBJECT HITTING IT FROM THE OUTSIDE, SINCE THE CRACK HE SAID WAS AN "INSIDE-OUT" CRACK BASED ON THE FEEL OF THE CRACK. A WARRANTY CLAIM WAS SUBMITTED BY THE DEALER TO SUBARU OF AMERICA. WITHIN 2-3 DAYS THE DECISION WAS MADE BY SOA TO COVER THE GLASS UNDER WARRANTY. FORTUNATELY THE DEALER HAD A NEW WINDSHIELD IN STOCK, HOWEVER, THERE ARE MANY REPORTS OF THE WINDSHIELD HAVING BEEN BACK ORDERED FOR WEEKS AT A TIME, WHICH IS A SAFETY ISSUE. HTTP://WWW.CARCOMPLAINTS.COM/SUBARU/OUTBACK/2015/ACCESSORIES-EXTERIOR/VISIBILITY_WIPER.SHTML

Mileage: 5,100

FOR UNKNOWN REASONS, MY WINDSHIELD CRACKED ON THE DRIVER'S SIDE WHILE IT WAS PARKED IN THE DRIVEWAY. THERE IS NO EVIDENCE OF ANY IMPACT DAMAGE.

Mileage: 12,458

INTERIOR REAR VIEW MIRROR BROKE OFF THE MOUNTING WITH GLASS ATTACHED TO THE MOUNTING. THEIR WAS NO FORCEFUL MOVEMENT OR ADJUSTMENT BEING APPLIED TO THE MIRROR AT THE TIME, IT JUST CAME DOWN. DISTRACTING MY DRIVING.

Mileage: 9,868

THREE DAYS AGO, OUR NEW SUBARU OUTBACK (PURCHASED IN LATE FEBRUARY 2015) DEVELOPED A CRACK IN THE WINDSHIELD OVERNIGHT THAT IS NOW OVER TWO FEET IN LENGTH. THE CRACK RUNS FROM THE TOP EDGE, MID-WINDSHIELD ON THE DRIVER'S SIDE, AND CIRCLES AROUND THE REAR VIEW MIRROR BEFORE TAILING OFF A FOOT OR SO ABOVE THE BOTTOM EDGE, IN FRONT OF THE PASSENGER'S SIDE. NO OBJECT STRUCK THE WINDSHIELD, IT SIMPLY CRACKED. WE CONTACTED THE DEALERSHIP, WHO TOLD US THAT THIS WOULD NOT BE COVERED UNDER THE WARRANTY, THAT NO AFTERMARKET WINDSHIELDS ARE AVAILABLE FOR THIS MODEL, AND QUOTED A PRICE OF $625 (BEFORE TAXES) FOR REPLACEMENT WITH SUBARU GLASS. THE DEALERSHIP ALSO INDICATED THAT THERE ARE ONLY A FEW SUBARU WINDSHIELDS AVAILABLE IN THE US. AFTER HEARING THIS, WE WENT ONLINE AND DISCOVERED THAT MANY OTHERS HAVE HAD SIMILAR EXPERIENCES WITH THIS MODEL. NO WONDER THERE ARE SO FEW WINDSHIELDS AVAILABLE! SINCE WE BOUGHT THE CAR, WE HAVE NOTICED SIGNIFICANT ROAD NOISE INSIDE THE CABIN, EVEN WITH ALL WINDOWS TIGHTLY CLOSED. THIS, COUPLED WITH THE NUMBER OF SIMILAR COMPLAINTS WE'VE SEEN ABOUT CRACKED WINDSHIELDS ON 2015 SUBARU OUTBACKS, LEADS US TO BELIEVE THAT SUBARU SHOULD RECALL THE MODEL, IN ORDER TO ADDRESS THE DESIGN FLAW BEFORE SOMEONE IS KILLED OR INJURED.

Mileage: 8,900

WE HAVE 7,100 MILES ON OUR NEW & VERY FIRST SUBARU OUTBACK. THIS PAST WEEK WE DEVELOPED A CRACK THAT BEGAN ON THE LOWER 4 INCHES / CENTER PORTION ON THE PASSENGER SIDE OF WINDSHIELD. YES, THERE IS A "VERY SMALL NICK" FROM WHERE IT BEGAN. BELIEVE ME, IT'S SMALLER THAN THE TOP OF A STRAIGHT PIN. THE CRACK STARTED OUT IN 2 DIRECTIONS AND OVER THE PAST FEW DAYS HAS GROWN TO 20 INCHES AND 11 INCHES RESPECTFULLY, AS OF TODAY. IF YOU LOOK AT THE DATA ON THE NHTSA WEB SITE FOR COMPLAINTS ABOUT THE 2015 SUBARU OUTBACK (104 TOTAL 8/20/15 ) 65 OF THEM ARE ABOUT WINDSHIELDS CRACKING AT A VERY HIGH FREQUENCY RATE. PLUS, THE SUBARUOUTBACK.ORG WEB SITE HAS A LITANY OF THE SAME COMPLAINTS . IT'S TO THE POINT, THAT THERE IS A SERIOUS BACKORDER OF WINDSHIELDS FOR THE OUTBACK. THERE HAVE EVEN BEEN CASES, WERE AFTER REPLACEMENT, THE PROBLEM HAPPENS AGAIN, SHORTLY THEREAFTER. I HAVE TRIED TO FIND THIS TYPE OF PROBLEM WITH OTHER VEHICLES / BRANDS FOR 2015. THERE ARE NONE TO BE FOUND! EXCEPT THE 2015 SUBARU LEGACY, 10 CURRENTLY , SAME TYPE OF WINDSHIELD. THAT WOULD MAKE IT AROUND 75 WINDSHIELD CRACKING COMPLAINTS TOTAL. SOMETHING OTHER THAN "BAD LUCK" IS CAUSING THIS ISSUE. SUBARU NEEDS TO SERIOUSLY TAKE THIS ISSUE TO THEIR ENGINEERING PEOPLE AND FIND IT'S ROOT CAUSE AND COVER A PROPER REPLACEMENT . I WOULDN'T RECOMMEND ANYONE RUNNING OUT AND GETTING A REPLACEMENT UNTIL THIS WHOLE PROBLEM IS ADDRESSED. AGAIN, THE REPLACEMENT WINDSHIELDS ARE CRACKING ALSO. SUBARU "PLEASE STEP UP" AND DO THE RIGHT THING FOR THE SAKE OF YOUR REPUTATION AND THE SATISFACTION OF YOUR MANY CUSTOMERS, BOTH OLD AND NEW.

Mileage: 7,100

WINDSHIELD WAS HIT BY A ROCK. IN THE MIDDLE OF THE PASSENGER SIDE. APPROXIMATELY THE SIZE OF A DIME. WITHIN 4 HOURS, LEAVING THE CAR PARKED, THE CRACK SPREAD A FEW INCHES TO THE LEFT TOWARDS THE DRIVER SIDE. IT STOPPED IN THE MIDDLE. OVER THE COURSE OF A FEW DAYS, THE CRACK SPREAD UNTIL IT WAS ALMOST WITHIN VIEW OF THE DRIVER.

Mileage: 450

WITHIN 9 DAYS OF RECEIVING A REPLACEMENT WINDSHIELD FOR MY SUBARU OUTBACK, MY WINDSHIELD WAS DAMAGED AGAIN. THE DEALER NOTED IT ON 8/8/15 AND THE WINDSHIELD WAS REPLACED ON 7/31/15. I DO NOT RECALL ANY ROCK HITTING THE WINDSHIELD. THE TOP CORNER OF THE PASSENGER SIDE WINDSHIELD HAD A CRACK. I DID CONTACT SUBARU OF AMERICA WHO AGREED TO REPLACE THE WINDSHIELD FREE OF CHARGE.

Mileage: 840

HAD A SMALL STONE HIT THE WINDSHIELD AND SAW NOTHING AT THE TIME. ABOUT HALF HOUR LATER, WE SAW A CRACK IN THE LOWER PART OF THE WINDSHIELD, WHICH SPREAD QUICKLY ACROSS THE DRIVER'S SIDE. WAS TOLD BY THE GLASS REPLACEMENT COMPANY THAT THESE WINDSHIELDS WERE ON BACK ORDER AND HAD TO WAIT WEEKS FOR REPAIR. THEN ON AUGUST 22, 2015 WE HAD ANOTHER SMALL STONE HIT THE WINDSHIELD ON THE DRIVER'S SIDE. IT WAS SMALL AND NORMALLY WE WOULD HAVE BEEN ABLE TO GET THIS FIXED. BUT WE SAW IT START TO SPREAD AND THEN HEARD A LOUD POP AND SAW THE THING STAR OUT INTO SIX DIFFERENT DIRECTIONS QUICKLY. THESE STONES WERE NOT VERY LARGE AND I'VE NEVER HAD A WINDSHIELD REACT LIKE THE SUBARU. I'VE HAD LARGER STONES HIT OUR TOYOTA AND WAS ABLE TO GET A REPAIR PRIOR TO A WINDSHIELD BEING REPLACED. I BELIEVE THERE IS AN ISSUE IN THE MANUFACTURE OF THESE WINDSHIELDS. THESE ARE EXPENSIVE TO KEEP REPLACING AND I AM CONCERNED WITH SAFETY OF THESE WINDSHIELDS.

Mileage: 5,700

DRIVING HOME UPON TAKING DELIVERY, THE WINDSHIELD CRACKED, STARTING AT THE PASSENGER SIDE WIPER. WITHIN 20 MILES, THE CRACK WAS 24" LONG. WE DID NOT HIT ANYTHING. AFTER TWO DAYS OF FIGHTING WITH THE DEALER, THEY REPLACED THE WINDSHIELD. THREE DAYS AGO, WITH APPROX. 2000 MILES ON THE VEHICLE, IT CRACKED AGAIN. AGAIN, WE DID NOT HIT ANYTHING. THE DEALER WILL NOT REPLACE IT. THERE HAS TO BE AN ISSUE WITH THIS VEHICLE. I'M AN ENGINEER, AND HAVE BEEN DRIVING FOR 35 YEARS. I'VE NEVER EXPERIENCED ANYTHING LIKE THIS.

Mileage: 20

A SMALL OBJECT HIT THE PASSENGER SIDE LOWER PART OF THE WINDSHIELD. AT FIRST THERE WAS A SMALL STAR SHAPE MARK THAT I THOUGHT COULD BE FIXED. HOWEVER IT SPREAD QUICKLY. I WENT TO AMERICAN AUTO GLASS AND WAS TOLD THAT HE HAD MANY OF THESE WINDSHIELD ON BACK ORDER AND THAT THEY WERE ONLY MADE BY SUBARU. I WAITED FOR ABOUT 6 WEEKS AND STILL NO WINDSHIELD . I CALLED CUSTOMER SERVICE AT SUBARU AND FINALLY I RECEIVED A WINDSHIELD ABOUT 7 WEEKS AFTER IT CRACKED. THE MANAGER AT AMERICAN AUTO GLASS TOLD ME THAT HE HAS NEVER SEEN SO MANY CRACKED WINDSHIELDS IN A NEW MODEL CAR AND FELT THAT SUBARU HAD AN ISSUE. LAST WEEK ABOUT 2 MONTHS AFTER I HAD THE GLASS REPLACED I HAD ANOTHER CRACK AT ALMOST THE SAME PLACE AS THE FIRST CRACK. I CALLED SUBARU AND HAD IT INSPECTED BY SUBARU AND THEY SAID I NEEDED A NEW WINDSHIELD AND THAT IT WAS NOT COVERED UNDER WARRANTY. I THAN BROUGHT IT TO SAFELIGHT AUTO GLASS AND THEY WERE ABLE TO REPAIR IT. I FEEL THAT THERE IS A SAFETY ISSUE WITH THE WINDSHIELDS IN THE 2015 SUBARU OUTBACK AND THAT SUBARU NEEDS TO COME UP WITH A FIX. I WILL ALSO FOLLOW UP WITH CUSTOMER SERVICE AT SUBARU

Mileage: 17,600

CAR WAS SITTING IN DRIVEWAY. SOMETHING HIT BASE OF WINDSHIELD AND STARRED IT AT SPOT HIT. THE STAR SPREAD QUICKLY AS A CRACK RUNNING UP THE WINDSHIELD. THIS APPEARS TO BE A SAFETY ISSUE AS OTHER 2015 OUTBACK OWNERS ARE REPORTING MULTIPLE CRACKS IN WINDSHIELDS AS WELL.

Mileage: 7,900

2015 OUTBACK, OWNED LESS THAN A YEAR. A SMALL PEBBLE HIT THE BOTTOM RIGHT CORNER OF WINDSHIELD WHILE DRIVING ON I-25 SOUTH OF PUEBLO, CO. THIS CREATED A DIME SIZE STARBURST PATTERN AT THE IMPACT SIGHT. MINUTES LATER A 12 INCH+ CRACK DEVELOPED. THE CRACK CONTINUED TO EXPAND TO ALMOST THE CENTER OF THE WINDSHIELD DURING THE THE DRIVE TO TX. THE TEMPERATURE WAS ABOUT 65 DEGREES SO THE WINDSHIELD WASN'T IN FREEZING CONDITIONS. THE PEBBLE IMPACT WAS NOTHING OF NOTE AND HARDLY GOT OUR ATTENTION. IN 4 DECADES OF DRIVING AND HAVEN TAKEN MANY ROCKS TO THE WINDSHIELD OF DIFFERENT MAKES OF VEHICLES I'VE NEVER SEEN THIS RESULT.

Mileage: 13,582

THE WINDSHIELD DEVELOPED A MYSTERIOUS CRACK FROM THE LOWER CORNER DRIVER SIDE, AND IT PROPAGATED ACROSS IN A WEEK A TWO. WE HAVE BEEN UNABLE TO FIND A REASONABLY PRICED AFTER MARKET WINDSHIELD AND THE QUOTED COST FROM THE DEALER IS WAY TOO HIGH. WE ALSO UNDERSTAND THAT THE DEALER HAS DIFFICULTY GETTING THE NEW GLASS IN A TIMELY MANNER. I AM NOT WILLING TO SPEND SO MUCH MONEY TO REPLACE THE WINDSHIELD WHEN IT APPEARS THAT ANOTHER CRACK MAY OCCUR ON THIS DEFECTIVE PRODUCT.

Mileage: 1,000

MY WINDSHIELD HAS A CRACK THAT RUNS FROM THE LOWER PASSENGER SIDE TO THE CENTER OF THE WINDOW AND THEN HORIZONTALLY ACROSS TO THE DRIVER'S SIDE. THIS FIRST STARTED AS A SMALL CRACK AND GREW QUICKLY. THERE IS A TINY CHIP, LESS THAN A PIN HEAD IN SIZE NEAR THE BEGINNING OF THE CRACK. NO STAR, AND NOT THE SIZE I WOULD TAKE TO GET FIXED. I DIDN'T THINK MUCH OF IT OTHER THAN "BUMMER, A BIG CRACK IN MY BRAND NEW CAR'S WINDSHIELD" UNTIL I SAW ANOTHER OUTBACK, SAME BODY STYLE, WITH THE SAME CRACK. I CALLED THE DEALER TO GET IT REPLACED AND IT IS ON A 3 MONTH BACKORDER. THEN I CHECKED THIS WEBSITE AND SAW SEVERAL SIMILAR STORIES. PLEASE LOOK INTO THIS. IS THERE SOME KIND OF DEFECT IN THE WINDSHIELD, INSTALLATION, OR FIT? THANKS

WINDSHIELD CRACKED IN PARKING LOT. VERY LONG BREAK STARTING AT BASE AND CONTINUED HALFWAY UP THROUGH THE CENTER.

Mileage: 10,950

MY WIFE AND I BOUGHT A NEW 2015 SUBARU OUTBACK IN POCATELLO, IDAHO. ON OUR MAIDEN VOYAGE HOME, 10 MILES FROM OUR HOME IN WYOMING THE WINDSHIELD DEVELOPED A CRACK ON THE PASSENGER SIDE. THE CRACK IMMEDIATELY SPREAD TO OVER 18 INCHES. SEVERAL WEEKS LATER WHILE WASHING THE CAR, THE CRACK RAN IN THE OPPOSITE DIRECTION ANOTHER 18 INCHES. I CONTACTED OUR GLASS SHOP AND WAS TOLD THAT THE AFTERMARKET DOESN'T HAVE WINDSHIELDS AVAILABLE FOR THE 2015 OUTBACK AT THIS TIME. I CONTACTED SAFELITE AND WAS TOLD THAT THE WINDSHIELD WOULD BE AVAILABLE IN SEVERAL DAYS. THE NIGHT BEFORE MY WIFE WAS SCHEDULED TO TAKE THE CAR IN FOR WINDSHIELD REPLACEMENT, SAFELITE CALLED ME AND TOLD ME THE WINDSHIELD WAS BACKORDERED FOR 3 MORE WEEKS AND THE COST WOULD BE 100.00 MORE THAN THE ORIGINAL QUOTE. I CANCELED THE ORDER AND CONTACTED A SUBARU DEALER WHO TOLD ME THE WINDSHIELD WAS ON NATIONAL BACK ORDER. I CONTACTED SUBARU CUSTOMER SERVICE AND WAS TOLD THEY WOULD EXPEDITE A NEW WINDSHIELD FOR US AND THAT IT SHOULD BE IN ON AUGUST 1ST. TODAY IS AUGUST 12TH, STILL NO WINDSHIELD. THE ORIGINAL CRACK HAPPENED WITHOUT EVER HEARING A ROCK HIT THE WINDSHIELD. SEVERAL DAYS AGO A SMALL ROCK HIT THE DRIVER SIDE OF THE WINDSHIELD CAUSING AN IMMEDIATE STAR CRACK THAT SPREAD TO A 24 INCH CRACK WITHIN MINUTES. THE CARS WINDSHIELD IS NOW OBSTRUCTED AND UNSAFE TO DRIVE. I AM REPORTING HERE AFTER READING ABOUT COUNTLESS WINDSHIELD FAILURES ON 2015 SUBARU OUTBACKS THAT SUGGEST SUBPAR GLASS OR A DEFECT IN THE STRUCTURAL INTEGRITY OF THE CHASSIS THAT IS CAUSING THE GLASS TO STRESS CRACK.

Mileage: 400

WENT TO PICK UP MY BRAND NEW 2015 OUTBACK FROM THE DEALER AND THEY INFORMED ME THE WINDSHIELD WAS CRACKED. THEY WILL BE REPLACING IT, BUT THIS CRACK IS IDENTICAL TO OTHERS DESCRIBED IN MANY COMPLAINTS. CRACK STARTED IN THE HEATED WIPER ELEMENT ON THE PASSENGER SIDE AND IS NOW ABOUT 12 INCHES IN LENGTH. SUBARU DEALER SAID THEY BELIEVE IT OCCURRED IN THEIR CAR WASH. LOOKING AT OTHER COMPLAINTS, IT IS NOW OBVIOUS SUBARU 2015 OUTBACK WINDSHIELDS HAVE A DESIGN FLAW THAT SHOULD BE ADDRESSED ASAP.

Mileage: 41

SPONTANEOUS CRACK STARTED IN THE MIDDLE OF THE WINDSHIELD RIGHT BEHIND THE REARVIEW MIRROR. THERE WAS NO DEBRIS THAT HIT THE WINDSHIELD. THE CRACK IS GROWING AND WE ARE TOLD THAT WARRANTY DOES NOT HANDLE WINDSHIELD CRACKS. WE HAVE TO PAY $250 INSURANCE DEDUCTIBLE AND THERE IS A 4-6 MONTH DELAY ON GETTING THE NEW GLASS BECAUSE OF BACKLOG...! THIS IS NOW A SAFETY ISSUE BECAUSE IT INHIBITS OUR VISIBILITY AND WHO KNOWS WHAT MAY HAPPEN IF THERE IS A CRASH OF ANY KIND!

Mileage: 5,000

WINDSHIELD CRACK ON 2015 OUTBACK WAGON. THERE WAS NO CRACK WHEN THE CAR WAS PARKED FOR THE NIGHT AT 6:00 PM. THE NEXT MORNING, THERE WAS A ~12 INCH CRACK, LEFT SIDE OF THE WINDSHIELD. THERE WERE NO OVERHANGING TREES AT THE LOCATION WHERE THE CAR WAS PARKED.

Mileage: 5,600

MY WIFE WAS DRIVING OUR OUTBACK AROUND TOWN WHEN SHE NOTICED A SMALL CRACK IN THE CENTER WINDSHIELD, JUST BELOW THE MIRROR ATTACHMENT POINT. SHE DID NOT RECALL ANY MAJOR STONE OR GRAVEL HITS (OTHER THAN THE USUAL DUST/DEBRIS ON NEW ENGLAND ROADS). LATER THAT DAY THE CRACK HAD SPREAD TO APPROXIMATELY 6" AND THEN THREE DAYS LATER (IN THE INTERIM, SHE WENT INTO LABOR AND HAD A BABY), THE CRACK HAD EXPANDED TO NEARLY THE LENGTH OF THE WINDSHIELD. WE IMMEDIATELY CALLED BOTH THE DEALER AND OUR INSURANCE COMPANY. AS IS STATED ELSEWHERE ON THE NTSB COMPLAINT SITE, THE ONLY WINDSHIELDS AVAILABLE FOR THE 2015 OUTBACK ARE FACTORY, OEM UNITS - WHICH ARE ON BACK ORDER FROM MOST DEALERS AND GLASS REPLACEMENT COMPANIES. GIVEN THE OVERALL NUMBER OF COMPLAINTS ABOUT WINDSHIELD CRACKING (BOTH HERE AND AVAILABLE THROUGH VARIOUS OTHER AUTOMOTIVE SITES), I BELIEVE THAT SUBARU SHOULD WORK TO FIX AN OBVIOUS ISSUE WITH THE GLASS.

Mileage: 3,900

WINDSHIELD CRACKED APPROXIMATELY 8". CRACK IS INSIDE GLASS (GLASS IS SMOOTH ON EXTERIOR AND INTERIOR OF CAR). NO TEMPERATURE FLUCTUATIONS AND NO IMPACTS TO VEHICLE. VEHICLE PARKED IN GARAGE WHEN CRACK OCCURRED - GLASS WAS NOT CRACKED WHEN PARKED IN SECURE GARAGE FRIDAY EVENING. WAS CRACKED WHEN I WENT TO THE CAR ON SATURDAY AFTERNOON.

Mileage: 6,300

FOR THE SECOND TIME, AFTER BEING PINGED BY A SMALL STONE, THE WINDSHIELD DEVELOPED A CRACK CIRCA 3000 MILES SIMILAR EXPERIENCE W/ 2014 SUBARU OUTBACK ALSO W/ LOW MILEAGE NEVER HAD TO REPLACE WINDSHIELD IN SOME 56 YEARS OF DRIVING THREE TIMES IN 7 MONTHS SEEMS TO INDICATE SOME SORT OF SYSTEMIC OR WINDSHIELD CONFIGURATION PROBLEM?

Mileage: 3,000

THIS IS MY SUBARU OUTBACK LIMITED. WHILE MY CAR WAS PARKED IN FRONT OF MY HOME I CAME OUT AND FOUND A 6" CRACK IN MY WINDSHIELD ORIGINATING BELOW THE WIPERS. IT HAS SINCE SPREAD AN ADDITION 12"+ INCHES UPWARDS AND 4" DOWNWARD. I BELIEVE BELOW THE WIPERS IS WHERE THE HEATING ELEMENT IS LOCATED AND IN A QUICK INTERNET SEARCH, INCLUDING THIS SITE, I HAVE FOUND NUMEROUS COMPLAINTS OF CRACKS APPEARING ON PARKED CARS ALL STARTING BELOW WIPERS. NOW FOR THE REAL PROBLEM, THERE IS NO REPLACEMENT WINDSHIELDS AVAILABLE. THIS HAPPENED ON 6/24/15 AND I CONTACTED SAFELITE THAT DAY AND DUE THE HEATING ELEMENT THE PART HAS TO COME FROM SUBARU. IT IS NOW EXACTLY ONE MONTH LATER AND THERE IS NO REPLACEMENT IN SIGHT.

Mileage: 14,000

A SMALL PEBBLE HIT THE WINDSHIELD ON 7/17/15 SHOWING A TINY CHIP AND 2-3 MM CRACK. WE HAD THE CHIP REPAIRED BY SAFELIGHT EARLY MORNING OF 7/18/15 AND IT LOOKED GOOD. THE NEXT DAY, 7/19/15, THERE WERE 2 CRACKS OVER 6 INCHES LONG AND THE WINDOW WILL HAVE TO BE REPLACED. WOULD HAVE CHALKED IT UP TO JUST BAD LUCK TO HAVE THE REPAIR FAIL UNTIL I CAME ACROSS REPORTS OF SIMILAR INCIDENTS ON THE INTERNET AND THEN CAME ACROSS THIS SITE.

Mileage: 22,000

FOUND A 2 FOOT CRACK ON MY BRAND NEW SUBARU OUTBACK. AFTER WASHING MY CAR YESTERDAY, I STOOD BACK TO ADMIRE HOW GREAT THE CAR LOOKED AND THEN WENT INSIDE. WHEN I CAME BACK OUTSIDE 2 HOURS LATER, I NOTICED A 2 FOOT CRACK IN THE WINDSHIELD WITH THE STARTING POINT IMMEDIATELY UNDER THE WIPER BLADE ON THE PASSENGER SIDE. A ROCK COULD NOT HAVE POSSIBLY HIT THE CAR UNDER THE BLADE. THIS IS A BRAND NEW CAR AND I'VE TAKEN EXTRA PRECAUTIONS WITH IT. I CAN'T BELIEVE THAT THIS HAS HAPPENED.

Mileage: 1,700

NAVIGATION SYSTEM SCREEN HAS SERIOUS GLARE DURING DAYLIGHT HOURS. ALMOST DROVE OFF ROAD INTO A DITCH YESTERDAY, WHILE TRYING TO SEE SCREEN. NO ONE ELSE ON ROAD. SYSTEM VIRTUALLY USELESS. ALSO SEVERE GLARE ON DRIVER-SIDE MIRROR FROM CAR INTERIOR, MAKES IT HARD TO SEE VEHICLES ON LEFT. SUBARU COULD FIX THIS PROBLEM WITH DESIGNING A PRE-CUT ANTI-GLARE SCREEN COVER OR SIMPLY REPLACING THE NAVIGATION SYSTEM SCREEN WITH A NEW ANTI-GLARE PLASTIC ONE. SOMEONE WILL EVENTUALLY GET HURT OR KILLED.

Mileage: 2,120

WINDSHIELD FOUND CRACKED UNEXPECTEDLY WHEN COMING OUT FROM A STORE. 6" CRACK GREW QUICKLY OVER 2 WEEKS, SPREADING ALL OVER THE PASSENGER SIDE IN A BRANCHED FORMATION ABOUT 2X1'. YESTERDAY, ANOTHER CRACK DEVELOPED IN FRONT OF THE DRIVER'S SIDE AND IS COMPROMISING VISIBILITY WITH A GLARE FROM THE CRACK AND GROWING QUICKLY AGAIN. REPLACEMENT WINDSHIELD IS BACK-ORDERED FOR SEVERAL WEEKS. HAVE BEEN WAITING ABOUT 1 MONTH NOW, DRIVING WITH AN UNSAFE/UNSIGHTLY BRAND NEW CAR, AND I'M OUT A $500 DEDUCTIBLE. GOING TO CONTACT SUBARU AS WELL, BUT THEY NEED MORE PRESSURE TO REPLACE AND REIMBURSE THIS SEEMINGLY COMMON PROBLEM WITH THIS BRAND NEW CAR. UPDATED 10/9/15 *LN.......UPDATED 10/19/15 *BF UPDATED 11/28/2017*CN

MY WIFE WAS DRIVING TO WORK AND A STONE HIT THE WINDSHIELD. SHE CHECKED IT WHEN SHE GOT TO WORK AND SAID THERE WAS A SMALL CHIP. BY THE TIME SHE GOT HOME THE CHIP HAD BECOME A CRACK AND WAS ALMOST A FOOT LONG. WE HAVE LIMITED OUR USE OF THE VEHICLE BUT THE CRACK CONTINUES TO GROW AND IS NOW OVER TWO FEET LONG. SAFELITE HAS SAID THAT THE WINDSHIELD IS ON NATIONAL BACK ORDER. I HAVE HAD STONE CHIPS BEFORE AND THEY WERE EASY TO REPAIR AND DID NOT REQUIRE REPLACEMENT. MY MAIN CONCERN IS THAT I NOT HAVE TO PAY FOR ANOTHER WINDSHIELD IF THERE IS A DESIGN FLAW.

ON JULY 9, I WAS DRIVING DOWN THE INTERSTATE I TAKE TO WORK AND HEARD A SMALL POP, LIKE A PEBBLE HITTING THE WINDSHIELD. THE WINDSHIELD INSTANTLY CRACKED IN AN L SHAPE DOWN AROUND THE REARVIEW MIRROR. BY THE TIME I GOT HOME FROM WORK THAT NIGHT, THAT CRACK HAD EXTENDED TO ABOUT 18 INCHES LONG. I HAVE BEEN DRIVING CARS A LONG TIME, AND HAVE HAD NUMEROUS PEBBLE STRIKES WITHOUT ANY OF MY PREVIOUS WINDSHIELDS CRACKING. I FEEL THAT THIS IS OBVIOUSLY DUE TO SOME SORT OF DEFECT IN THE WINDSHIELD, AS IS EVIDENCED BY MANY OTHERS WHO ARE HAVING THE SAME ISSUE. I LOVE THE CAR OTHERWISE, BUT AM WORRIED ABOUT HAVING TO REPLACE THE WINDSHIELD EVERY TIME I TURN AROUND. SOME PEOPLE THAT HAVE POSTED COMPLAINTS WERE ON THEIR THIRD WINDSHIELD THIS YEAR ON THEIR 2015 OUTBACKS. THIS IS NOT ACCEPTABLE! I EMAILED SUBARU AND DID GET A REPLY SUGGESTING I TAKE THE CAR TO THE DEALER AND LET THEM INSPECT IT, AND THAT THEY WERE "NOT AWARE" OF ANY PROBLEMS WITH THE WINDSHIELDS FOR THE 2015 OUTBACKS. INFORMATION ON THIS PAGE AND SEVERAL OTHERS SUGGESTS OTHERWISE. WE NEED TO SPEAK UP SO SUBARU KNOWS WHAT IS GOING ON AND IS FORCED TO ADDRESS THIS ISSUE.

Mileage: 4,000

DROVE THROUGH A CONSTRUCTION ZONE ON A MILITARY BASE (30 MPH) AND PARKED AT THE BANK. NO NOISE INDICATION OF A ROCK HITTING THE WINDSHIELD. CAME OUT OF THE BANK AND THERE WAS A 6-8 INCH CRACK STARTING UNDER THE PASSENGER SIDE WIPERS, THAT EXTENDED FROM THE EDGE UP INTO THE PASSENGERS VIEW. DROVE THE CAR ANOTHER APPROXIMATELY 10 MINUTES TO GET HOME, CRACK BECAME 12-16 INCHES. PARKED THE CAR IN THE DRIVEWAY AND MARKED IT WITH A WINDOW MARKER. THE NEXT DAY THE CRACK WAS 3 INCHES LONGER....FROM SITTING IN THE DRIVEWAY?? EITHER WAY, HERE IT IS JULY AND STILL WAITING ON A NEW WINDSHIELD. CRACK EXTENDS HALFWAY UP AND INTO THE MIDDLE OF THE WINDSHIELD...AND THE CAR HAS NOT BEEN DRIVEN. IT HAS BEEN PARKED SINCE THE 19TH OF JUNE BUT THE CRACK IS STILL GETTING BIGGER.

Mileage: 12,000

WE HAD THE SAME EXPERIENCE WITH OUR WINDSHIELD THAT OTHERS HAVE HAD -- SEE, EG, COMPLAINT # 10730819. ABOUT TWO WEEKS AFTER BUYING A NEW 2015 OUTBACK, WHILE DRIVING OUT OF OUR SOMEWHAT STEEPLY-ANGLED GARAGE, THE WINDSHIELD CRACKED. I SAW NO EVIDENCE OF A STONE HITTING THE WINDSHIELD AND THOUGHT THERE WAS A STRUCTURAL DEFECT. TOOK THE CAR TO OUR DEALER WHO DID A "PEN TEST" ON THE EXTERIOR OF THE WINDSHIELD. THE PEN TIP, INDEED, CAUGHT IN THE CRACK AND THE REPAIR PERSON SAID THAT INDICATED A ROCK HIT AND WE JUST HAD UNFORTUNATE LUCK. THE CRACK GREW QUICKLY, SNAKING AROUND THE WINDSHIELD, WHILE WE WAITED A FEW WEEKS FOR THE REPLACEMENT WINDSHIELD TO BECOME AVAILABLE VIA SAFELITE. BASED ON THIS AND OTHER COMMENT SITES, I'M CONCERNED ABOUT A REPEAT CRACK. ALSO, OF COURSE, WONDERING IF IT WAS REALLY JUST "BAD LUCK." OUR SUBARU DEALER'S SERVICE DEPARTMENT HAS BEEN NON-COMMUNICATIVE. I CONTACTED SUBARU CORPORATE WITH A COMPLAINT AND RECEIVED NO RESPONSE. DEEPLY DISAPPOINTED - AND WE'VE BEEN A "SUBARU FAMILY" FOR A LONG TIME.

Mileage: 500

CAR WAS PARKED IN A PARKING LOT AWAY FROM TREES OR ANY OTHER VEGETATION. WAS GONE FROM CAR FOR APPROXIMATELY 10 MINUTES. UPON RETURN, THERE WAS A 12 INCH CRACK DESCENDING FROM UPPER RIGHT HAND CORNER OF WINDSHIELD. BY MORNING, AFTER HAVING BEEN PARKED INSIDE A LOCKED GARAGE, AND WITH LESS THAN 2 MORE MILES DRIVEN, CRACK HAD GROWN ANOTHER 12 INCHES (APPROXIMATELY.)

Mileage: 4,500

OUR SUBARU OUTBACK WAS IMPACTED BY A SMALL PEBBLE THAT CRACKED OUR WINDSHIELD. I PUT IN A CLAIM WITH OUR INSURANCE COMPANY IMMEDIATELY AND SETUP A REPLACEMENT WITH SAFELITE. GOT A CALL LATER INDICATING THAT THE PART IS NOT IN STOCK AND NEEDS TO BE ORDERED. THAT WAS 4 WEEKS AGO AT THIS POINT AND STILL NO INDICATION OF WHEN THIS WILL BE RESOLVED. THE CRACKS CONTINUE TO SPREAD AND NOW IS A SAFETY ISSUE SINCE THE CRACKS ARE IN THE DRIVER'S LINE OF SIGHT. I (AND I ASSUME MANY OTHER PEOPLE) HAVE TRIED CONTACTING SUBARU AND I FOR ONE AM NOT GETTING ANY RESPONSE FROM THEM ON THIS ISSUE THUS WE NEED TO CONTINUE DRIVING AN UNSAFE CAR DUE TO THE FACT WE DO NOT HAVE THE MONEY TO HAVE A RENTAL AND AGAIN BECAUSE NO ONE CAN PROVIDE AN ETA WE WOULDN'T KNOW HOW LONG WE'D NEED ONE ASSUMING WE COULD GET ONE. BASED ON WHAT I READ HERE THIS COULD HAPPEN AGAIN WITHIN A SHORT TIME ONCE WE DO GET THE WINDSHIELD REPLACED. SOME TYPE OF INVESTIGATION NEEDS TO BE CONDUCTED AND A RECALL ISSUED. I THINK THERE IS ENOUGH EVIDENCE TO SHOW THERE IS SOME KIND OF DEFECT WITH THE WINDSHIELDS OF THIS CAR AND WHEN SAFETY IS THREATENED, STEPS SHOULD BE TAKEN TO PROTECT US. I APOLOGIZE IF THIS DOESN'T FIT THE CRITERIA OF WHAT SHOULD BE POSTED HERE BUT NOT HAVING A REPLACEMENT WINDSHIELD IN A TIMELY FASHION IN ITSELF IS A SAFETY HAZARD.

Mileage: 14,025

VEHICLE WAS PARKED OUTSIDE OVERNIGHT. IN THE MORNING A 12" S SHAPED CRACK HAD APPEARED IN THE PASSENGER SIDE OF THE WINDSHIELD. THERE WAS NO DETECTABLE PRIOR DAMAGE AND NO KNOWN IMPACT TO CAUSE THE CRACK. THE CRACK HAS CONTINUED TO GROW AND BRANCH. DEALER STATES THE WINDSHIELD FAILS THE "PEN TEST," I.E. THERE IS A TINY NICK AT ONE POINT OF THE CRACK WHICH, THEY SAY, PROVES THE CRACK IS DUE TO IMPACT DAMAGE. I BELIEVE THE CHIP APPEARED AFTER THE CRACK FORMED, BUT CANNOT PROVE THIS (NOR CAN THE DEALER PROVE THE OPPOSITE). ONLINE RESEARCH SUGGESTS THERE IS A DESIGN DEFECT IN 2015 SUBARU OUTBACK WINDSHIELDS, WHICH FAIL AT REMARKABLE RATE.

Mileage: 17,600

WHILE WASHING MY CAR, THE PASSENGER SIDE WIPER BLADE WAS EXTENDED AND RETRACTED INTO THE WINDSHIELD. I FINISHED BY DRYING THE CAR, INCLUDING THE WINDSHIELD, WITH A CHAMOIS CLOTH. NO DAMAGE WAS NOTICEABLE AT THAT TIME. AFTER DRIVING TO THE GROCERY STORE AND BACK HOME, NEVER GOING OVER 40 MPH, I LOOKED OVER AND NOTICED AN 18 INCH CRACK HAD DEVELOPED ON THE PASSENGER SIDE OF THE WINDSHIELD. CLOSE INSPECTION REVEALS A POSSIBLE VERY SMALL IMPACT MARK DIRECTLY UNDER ONE OF THE METAL BLADE RETENTION PIECES ON THE WIPER BLADE FRAME. THERE WERE NO ROCKS THAT HIT THE WINDSHIELD BETWEEN THE CAR WASH, THE GROCERY STORE, AND HOME. I WAS TOLD BY THE DEALERSHIP THAT I WOULD NEED TO PAY TO REPLACE IT, AND THAT I COULD JUST GET SAFELITE TO DO IT. SAFELITE ORDERED THE GLASS FOR ME AND CONFIRMED WHAT THE DEALERSHIP HAD SAID, THAT I WOULD HAVE TO WAIT INDEFINITELY FOR THE GLASS, AS IT IS ON BACK ORDER. THIS NO DOUBT IS DUE TO THE HIGH NUMBER OF FAILURES AS SEEN ON THIS WEBSITE AND ELSEWHERE ON THE INTERNET. THE LOCAL SAFELITE REPAIR SHOP EVEN HAD 5 SUBARU VEHICLES WITH REPLACEMENT GLASS ON ORDER. MY RESEARCH HAS UNCOVERED NUMEROUS CUSTOMERS WHO HAVE HAD TO REPLACE THE GLASS ON THESE 2015 VEHICLES MULTIPLE TIMES. IN MY 37 YEARS OF DRIVING, I HAVE HAD WINDSHIELD WIPER BLADES RETRACT AGAINST THE WINDSHIELD UNTOLD NUMBERS OF TIMES, AND THIS IS THE FIRST TIME IT HAS EVER CAUSED A FAILURE. I THINK SUBARU NEEDS TO INVESTIGATE THIS ISSUE, FIND OUT WHY IT IS OCCURRING, AND REIMBURSE THOSE CUSTOMERS WHO HAVE BEEN IMPACTED. THIS IS MY FIRST SUBARU. OTHER THAN THIS ISSUE, I LIKE THEIR PRODUCT VERY MUCH. MY CONTINUED ALLEGIANCE TO THEM WILL DEPEND ON HOW THEY HANDLE THIS ISSUE.

Mileage: 7,950

WE SENT A SIMILAR EMAIL TO SUBARU OF AMERICA JUNE 5. THEY HAVE BEEN RESPONSIVE...BUT WE STILL HAVE A CRACKED WINDSHIELD AND IT REMAINS A DRIVING DISTRACTION....WE PURCHASED OUR 2015 OUTBACK IN JANUARY FROM SUBARU OF LAS VEGAS. IN APRIL A WINDSHIELD CRACK APPEARED -WE DIDN'T SEE THE ROCK, SAW NO CHIP TO CAUSE IT BUT THE DEALER SAID HE COULD FEEL ONE, SO SORRY, NO WARRANTY, SO WE CLAIMED IT ON THE INSURANCE -REPLACED A FEW WEEKS AGO FOR THE $500 DEDUCTIBLE. CHANGED TO A $100 DEDUCTIBLE THE FIRST OF JUNE AND TWO DAYS LATER ANOTHER CRACK-INSTANT AND BIGGER. SAW THE ROCK THIS TIME. CLAIMED ON THE INSURANCE, AGAIN, BUT SAFELIGHT HAD TO CANCEL THE APPOINTMENT DUE TO A SHORTAGE OF SUBARU WINDSHIELDS -THE AFTERMARKET ONES ARE OUT, AND DEALER IS APPARENTLY HAVING TO RATION OUT THE OEMS!!! SO WE GET TO DRIVE WITH A GLARING, HAZARDOUS CRACK...I CHECKED ON THE INTERNET AND FOUND PAGES OF NEW SUBARU WINDSHIELD CRACK PROBLEMS SIMILAR TO OURS -SOME SEEMED TO INDICATE SOA HAD COVERED REPLACEMENT UNDER WARRANTY WHICH SHOULD HAVE HAPPENED THE FIRST TIME AS THERE TRULY WAS NO CHIP TO START THE CRACK. SUBARU NEEDS TO DO SOMETHING ABOUT THIS -MAYBE THICKER GLASS? MAYBE A RECALL? WE'VE DRIVEN SUBARU'S FOR MANY YEARS AND HAVE NOT HAD THIS TYPE OF PROBLEM. PLEASE ADVISE AS TO REPAIRS, REIMBURSEMENTS, ETC., AND WHAT YOU ARE DOING TO FIX THE PROBLEM FOR THE FUTURE -WE CANNOT BE REPLACING THE WINDSHIELD EVERY FEW MONTHS! NOW IT IS GOING ON THREE WEEKS AND NO WINDSHIELD, WHILE THE CRACK KEEPS GETTING BIGGER THANKS

Mileage: 3,000

I WAS WASHING THE WINDSHIELD, SO I RAISED THE WIPER ARMS LIKE MOST PEOPLE DO WHEN THEY WANT TO CLEAN THE ENTIRE WINDSHIELD. A SLIGHT BREEZE BLEW AND KNOCKED THE PASSENGER-SIDE WIPER DOWN ONTO THE GLASS CRACKING THE WINDSHIELD ON IMPACT. THE IMPACT CRACK THEN SPLIT UP AND TOWARD THE DRIVER'S-SIDE ABOUT 2 FEET IN LENGTH. I HAVE HAD NUMEROUS CARS OVER MY LIFETIME, AND A FALLING WIPER ARM HAS NEVER CRACKED MY WINDSHIELDS. UPON FURTHER RESEARCH ON THE WEB, I DISCOVERED SCORES OF STORIES OF FOLKS GOING ON THEIR THIRD OR FOURTH WINDSHIELD (ON A 2015 MODEL!!). I HAVE TO DRIVE AROUND IN AN UNSAFE MANNER BECAUSE SAFELITE CANNOT GET THE ORIGINAL PART FROM THE DEALER DUE TO THEM BEING BACKLOGGED. THE WINDSHIELDS ARE BACKLOGGED BECAUSE THEY KEEP CRACKING ON EVERYONE. NOW I'M SHORT $500 ON MY DEDUCTIBLE, AND I CAN JUST IMAGINE LIKE MOST OTHERS, I WILL BE SHORT $500 AGAIN IN THE NEAR FUTURE BECAUSE OF A FAULTY DESIGN. THE WINDSHIELD IS NOT SAFE ON THE ROAD FOR IMPACTS (ONE GUY SHUT HIS DOOR AND THE WINDSHIELD CRACKED...CRAZY!). PLEASE, GET THESE WINDSHIELDS OFF THE ROAD AND MAKE SUBARU DESIGN ANOTHER WINDSHIELD AND PAY TO REPLACE THEM ALL! THANK YOU!

Mileage: 2,856

WE PURCHASED OUR 2015 OUTBACK JAN 2, 2015. WE WERE JUST GETTING ON THE FREEWAY LEAVING NEW ORLEANS WHEN WE HEARD A POP. WE ARE NOT SURE IF A STONE HIT IT OR NOT, BUT A STARBURST SMALLER THAN A DIME ALONG WITH ABOUT 6 INCH CRACK HAD OCCURRED ON THE LOWER PASSENGER AREA. THE CAR HAD BEEN PARKED IN THE SUN SO IT WAS REALLY HOT. NOW TWO DAYS LATER IT IS ABOUT 24 INCHES LONG AND IS ZAGGING ACROSS THE ENTIRE WINDSHIELD. WHEN WE CALLED OUR INSURANCE COMPANY WE WERE TOLD THAT THEIR VENDOR COULD NOT GET TO US FOR SEVERAL WEEKS. THEY REFERRED US TO A DIFFERENT VENDOR BUT THE WINDSHIELD IS NOT AVAILABLE FOR 3 WEEKS. THIS APPEARS TO BE A COMMON OCCURRENCE SO ADD ME TO THE LIST OF COMPLAINANTS.

Mileage: 7,000

WE WERE EXTREMELY HAPPY TO PURCHASE OUR FIRST SUBARU OUTBACK WITH THE NEW EYESIGHT TECHNOLOGY IN MID-MARCH. THE CAR WAS ALMOST 2 MONTHS OLD AND I HEARD SOMETHING HIT THE WINDSHIELD WHILE ON A HIGHWAY THAT I HAVE BEEN DRIVING ON FOR THE PAST 7 YEARS. I DID NOT NOTICE ANYTHING IMMEDIATELY. NINE HOURS LATER, I PICKED UP A PASSENGER WHO NOTICED A LARGE CRACK AT THE TOP OF THE WINDSHIELD (THE REARVIEW MIRROR WAS OBSTRUCTING MY VIEW OF THE CRACK) WHICH WAS ABOUT A FOOT LONG. OVER THE COURSE OF THE NEXT FEW DAYS, THE CRACK GOT LARGER AND EXTENDED INTO MY LINE OF SIGHT. AFTER SPEAKING TO THE INSURANCE COMPANY, THE WINDSHIELD WOULD BE COVERED, BUT IT WAS ON NATIONAL BACKORDER AND WOULD NOT BE AVAILABLE FOR 2-4 WEEKS. THE GLASS ARRIVED TWO WEEKS LATER AND MY WINDSHIELD WAS REPLACED. EXACTLY ONE WEEK AFTER THE WINDSHIELD WAS FIXED, I HEARD A LITTLE POP ON THE WINDOW WHILE DRIVING ON THE HIGHWAY. I LOOKED AROUND AND NOTICED I GOT ANOTHER CRACK ON THE WINDSHIELD. THIS TIME ON THE LOWER PART OF THE WINDSHIELD BETWEEN THE WIPER BLADES. THE CRACK STARTED OUT AROUND 3" LONG. A DAY LATER, THE CRACK GREW AN ADDITIONAL 5". I STARTED TO THINK THIS CAN'T BE NORMAL FOR A WINDSHIELD TO CRACK SO EASILY, AND AFTER READING ALL THE POSTS ON THIS SITE AND OTHERS, IT SEEMS THAT THIS IS A COMMON ISSUE FOR THE 2015 OUTBACKS.

Mileage: 3,000

BRAND NEW VEHICLE, PARKED ON THE STREET FOR APPROXIMATELY ONE HOUR. WHEN RETURNING TO THE CAR, A CRACK IN THE WINDSHIELD, BEGINNING AT THE LOWER CENTER AND EXTENDING TO THE MIDDLE OF THE WINDSHIELD APPROXIMATELY 6 INCHES WAS EVIDENT. NO DEBRIS ON WINDSHIELD AND NO EVIDENCE OF IT BEING HIT WITH ANYTHING. CRACK HAS NOW EXTENDED FURTHER UP AND AROUND (SHAPE OF A LARGE QUESTION MARK) OF ABOUT 2 FT IN LENGTH. CONTACTED LOCAL DEALERS AND GLASS COMPANIES FOR REPAIR BUT NO ONE HAS ANY IN STOCK DUE TO A VERY LARGE NUMBER OF THESE ISSUES. AND THE PROJECTED DATE FOR WHEN REPLACEMENT GLASS WILL BE AVAILABLE IS NOW JULY 1 2015, MORE THAN 10 WEEKS SINCE THE DEFECT APPEARED. GIVEN WHAT'S BEEN HAPPENING, I FULLY EXPECT THIS CRACK TO CONTINUE TO GROW AND BEGIN TO HAMPER VISIBILITY. WEB SEARCHES HAVE YIELDED MANY SIMILAR REPORTS OF THIS HAPPENING. *TR

Mileage: 1,000

WHILE CAR WASH PARKED IN DRIVEWAY BEING WASHED I NOTICED A CRACK IN THE PASSENGER SIDE FRONT WINDSHIELD .THE CRACK IS COMING FROM THE LOWER WINDSHIELD HEATER THEN GOES UP TOWARDS THE MIDDLE OF WINDSHIELD.STILL USING CAR AND THE CRACK IS PAST THE REAR VIEW MIRROR.TOLD BY DEALER SUBARU DOESN'T COVER GLASS BREAKAGE ADVISED HIM I WAS FOLLOWING UP WITH SUBARU TO PLEASE TAKE INFO AND PIC'S.HE SUGGESTED GOING THRU MY CAR INSURANCE BUT THERE ARE NO ROCK CHIPS OR CRACKS SO WHY SHOULD THEY PAY. HE ADVISED HE WOULD SHOW TO THE REP IN A FEW WEEKS ON HIS VISIT??. I PERSONALLY THINK A WINDSHIELD IS A SAFETY ISSUE AND THEY SHOULD MOVE ON IT NOW. WHILE RESEARCHING IT AND SEEING HOW THIS IS A COMMON ISSUE WITH OTHER PEOPLE I AM WONDERING ABOUT THE SAFETY OF THE CAR NOW. STARTED A CASE WITH SUBARU.

Mileage: 2,474

2015 SUBARU OUTBACK WITH EYESIGHT TECHNOLOGY. HAD VEHICLE LESS THAN 2 MONTHS, SITTING IN DRIVEWAY, NEXT AM NOTED LARGE CRACK IN WINDSHIELD BEGINNING IN PASSENGER LOWER CORNER AND TRAVELING DIAGONALLY UP TOWARDS CENTER OF WINDSHIELD. NO TRAUMA NOTED TO WINDSHIELD WHILE DRIVING (NO ROCKS, ETC). SEEMED TO HAVE BROKEN SPONTANEOUSLY. MADE INSURANCE CLAIM 4/12/15. UNABLE TO GET NEW WINDSHIELD AS SUCH A LARGE BACKORDER OF THESE WINDSHIELDS FOR SAME REASON AND IN SAME LOCATION. STILL WAITING WITH NO END IN SIGHT. ON-LINE THREADS INDICATE THIS IS AN ONGOING ISSUE THAT HAS YET TO GENERATE A RECALL.

Mileage: 1,000

WE BOUGHT THE SUBARU IN ANCHORAGE AND STARTED HEADING TOWARD OUR HOME IN FAIRBANKS. APPROXIMATELY 100 MILES INTO THE JOURNEY WE STOPPED TO REST AND EAT. WHILE SITTING IN THE CAR TALKING, THERE WAS A POP SOUND AND A LARGE 9-10" CRACK APPEARED BEHIND THE MIRROR AND BINOCULAR CAMERAS DESCENDED INTO THE PASSENGER'S VIEW. I INSPECTED THE OUTSIDE WINDOW FOR EVIDENCE OF IMPACT FROM A ROCK OR DEBRIS, SUCH AS CHIPPING, BUT THERE WAS NONE. I TRIED TO GET A REPLACEMENT WINDOW AFTER SUBARU BLEW ME OFF, BUT WAS UNABLE TO DUE TO AN APPARENT LARGE DEMAND FOR REPLACEMENT GLASS FOR THIS MODEL. SINCE THEN CRACKS HAVE APPEARED SPONTANEOUSLY FROM THE BOTTOM OF THE WINDSHIELD WORKING THERE WAY UP. MY SON HAS A BRAND NEW 2015 SUBARU FORESTER, WHICH DID THE EXACT SAME THING ON THE WAY HOME FROM ANCHORAGE. AGAIN SUBARU DEALER DENIED THEY HAVE SEEN ANY PROBLEM WITH THE WINDSHIELD, BUT READ THE COMPLAINTS LOGGED WITH NHTSA AND ONE CAN ONLY COME TO A DIFFERENT CONCLUSION. PERHAPS SUBARU IS MAKING THEIR GLASS TOO THIN TO REDUCE WEIGHT OR THERE IS SOME SORT OF FLEXING OF THE WINDOW MIDPOINT ON THE GLASS BUT THIS IS A PROBLEM.

Mileage: 100

SUBARU OUTBACK IS TWO MONTHS OLD AND DEVELOPED A CRACK IN THE WINDSHIELD, WHILE THE VEHICLE WAS PARKED. CRACK STARTED AT THE BOTTOM/CENTER OF THE WINDSHIELD AND WAS ROUGHLY EIGHT INCHES STRAIGHT UP. SUBARU ACCEPTS ZERO RESPONSIBILITY, SO I HAVE TO PAY FOR A NEW WINDSHIELD. I HAVE BEEN WAITING TWO WEEKS WITH NO WINDSHIELDS AVAILABLE. CRACK HAS GROWN TO ROUGHLY THIRTY INCHES AND A ZIG ZAG PATTERN NOW.

Mileage: 820

MY WINDSHIELD WIPERS STOPPED WORKING. I WAS DRIVING IN ATLANTA, GEORGIA ON 5/17/15 AT 4-7PM AND MY WINDSHIELD WIPERS DON'T WORK. I PULLED INTO A PARKING SPACE TO RESTART MY VEHICLE AND THE WIPERS STILL NOT WORK. I ENDED UP WAITING INSIDE MY OUTBACK FOR OVER TWO HOURS WAITING ON THE RAIN TO STOP. THIS IS RIDICULOUS! I BROUGHT THIS CAR BRAND NEW WITH 11 MILES ON IT AND AFTER DRIVING 900 MILES THE WINDSHIELD WIPERS ARE NOT WORKING.

Mileage: 943

WINDSHIELD HIT BY PEBBLE ON FREEWAY, SMALL CHIP NOTED ON PARKING VEHICLE FOR THE NIGHT IN GARAGE. NEXT MORNING APPROXIMATE 9"VERTICAL CRACK ON WINDSHIELD WHILE DRIVING TO WORK, BY THE TIME I HAD DRIVEN VEHICLE 12 MILES CRACK GREW TO APPROXIMATELY 27 INCHES HORIZONTALLY ACROSS WINDSHIELD. AFTER TWO WEEKS OF DRIVING THERE ARE NOW COMPETING DUAL CRACKS EACH MEASURING IN EXCESS OF 30 INCHES HORIZONTALLY ACROSS THE WINDSHIELD. WITH OVER 45 YEARS OF SAFE DRIVING UNDER MY BELT I HAVE NEVER SEEN A WINDSHIELD PERFORM IN THIS MANNER. THIS MUST BE A SAFETY ISSUE, I HAVE A DIFFICULT TIME BELIEVING THIS IS NOT A ISSUE WITH EITHER THE STRUCTURAL INTEGRITY OF THE VEHICLE AND OR THE WINDSHIELD. WHAT IS THE NHTSA DOING TO INVESTIGATE THIS ISSUE AND INSURE OR SAFETY? I HAVE THE OLD WINDSHIELD IF THIS WILL HELP TO DETERMINE THE ISSUE.

Mileage: 2,192

I PURCHASED MY 2015 SUBARU OUTBACK IN NOVEMBER 2014 AND THE FIRST WINDSHIELD CRACK OCCURRED BEGINNING OF MARCH 2015. THE CRACK HAPPENED OVERNIGHT AND IT WAS THE DAY AFTER A MAJOR SNOW STORM. THE CRACK INITIATED FROM THE PASSENGER SIDE AND UP TO THE CENTER OF WINDSHIELD. THERE WAS NO SIGN OF CHIPS/CRACKS DUE TO FOREIGN OBJECTS WHICH SEEM LIKE A DEFECTIVE PART/DESIGN TO ME. THE CRACK PROPAGATED REALLY QUICKLY. I CONTACTED DEALERSHIP AND THEY SAID ITS NOT COVERED UNDER WARRANTY AND REFUSED TO LOOK AT THE CRACK. THE DEALERSHIP ALSO TOLD ME STRAIGHT UP TO GO THROUGH INSURANCE AND DEAL WITH IT MYSELF. I WENT THROUGH INSURANCE AND REPLACED THE WINDSHIELD WITH A GENUINE SUBARU PART BY THE END OF MARCH. JUST WHEN I THOUGH IT IS OVER, A CRACK JUST APPEARED ON MY WINDSHIELD ON MAY 10, 2015. THE CRACK SEEM TO HAVE INITIATED FROM THE WINDSHIELD HEATING COMPARTMENT AGAIN. DURING THE MORNING OF MAY 11, 2015, I LOOKED AT THE CRACK AGAIN AND IT DIDN'T GROW OVERNIGHT. HOWEVER, WHEN I CHECKED ON IT WHILE IT WAS PARKED AT WORK DURING NOON TIME, THE CRACK GREW ABOUT 2 INCHES. THIS IS UNACCEPTABLE FOR A BRAND NEW CAR TO HAVE TO GO THROUGH 2 CRACKED WINDSHIELDS. A GOOD WINDSHIELD SHOULD BE ABLE TO WITHSTAND TEMPERATURE CHANGE AND MINOR IMPACTS FROM FOREIGN OBJECTS AND THE 2015 SUBARU OUTBACK IS DEFINITELY NOT MEETING THAT REQUIREMENT. IN ADDITION, THE DEALERSHIP IS NOT BEING HELPFUL WITH THE SITUATION AND NOT TAKING ANY RESPONSIBILITIES IN INVESTIGATING WHETHER THIS CAN BE A VEHICLE DEFECT OR NOT. I AM NOT GOING TO REPLACE MY WINDSHIELD OUT OF MY OWN EXPENSE AND I DEMAND FOR AN ANSWER/EXPLANATION FROM SUBARU.

Mileage: 6,000

FIRST TIME WASHING MY NEW 2015 SUBARU OUTBACK WITH BARELY 900 MILES ON IT. PARKED IT IN FRONT OF THE HOUSE. WALKED FROM THE GARAGE TO THE VEHICLE TO CHECK FOR WATER SPOTS AND NOTED A 5" CRACK IN THE WINDSHIELD WHERE THERE WASN'T ONE WHILE I WASHED IT! STARTS WHERE THE HEATING ELEMENT IS UNDER THE PASSENGER SIDE WIPER. IT'S RAPIDLY SPREAD UP AND ACROSS MY DRIVING LINE OF SIGHT. WHEN THE SUN IS UP, THE GLINTING BECOMES ALMOST BLINDING. I TOOK IT TO THE DEALER WHERE I PURCHASED IT TO REPORT WHAT TO ME WAS AN OBVIOUS DEFECT. THEIR HEAD OF SERVICE LOOKED AT IT AND PRONOUNCED IT WAS CAUSED BY A ROCK. HE TRIED TO EXPLAIN WHERE HE SAW THIS "IMPACT". I DISAGREED. THERE IS NO IMPACT CRAZE. THEY TOLD ME TO CONTACT MY INSURANCE COMPANY. THE INSURANCE EXAMINER TOOK PICTURES AND PRONOUNCED IT DUE TO "A STRUCTURAL DEFECT". SUBSEQUENTLY, THE GLASS WAS ORDERED AND I'M SUPPOSED TO PAY FOR IT PLUS THE INSTALLATION OR THERE'LL BE A RE-STOCKING FEE. I'VE WAITED OVER A MONTH WHILE BEING TOLD THERE ARE SHORTAGES, OR IT'S TOO NEW, AND "DUE TO THE LONGSHOREMAN'S STRIKE IN LONG BEACH..." I RANG UP SUBARU OF AMERICA, WHO OPENED A CASE AND ARE HAVING ME GO BACK TO THE DEALER, HAVE THEM TAKE PICTURES, SEND THOSE AND THE REPORT FROM THE INSURANCE COMPANY TO THEM. SEEMS LIKE I'M DOING A LOT OF WORK FOR WHAT TO ME SHOULD BE COVERED AS A DEFECTIVE WINDSHIELD OR A STRUCTURAL PROBLEM WITH THIS MODEL. THERE ARE 7 COMPLAINTS, FILED ON THIS WEB-SITE FROM SUBARU OWNERS, THIS MODEL, SAME YEAR, WITH THE IDENTICAL PASSENGER SIDE CRACK. THERE ARE NUMEROUS OTHER RECORDS OF THESE INCIDENTS RECORDED AT SAFERCAR.GOV, AND SUBARUOUTBACK.ORG I'M FRUSTRATED AND DISAPPOINTED BEYOND WORDS AS THIS IS A NEW CAR. *TR

Mileage: 900

I JUST BOUGHT A BRAND NEW 2015 SUBARU OUTBACK ON MARCH 18, 2015. I SEE ALREADY THAT THERE ARE NUMEROUS COMPLAINTS ALREADY ON THE SAFETY OF THE 2015 SUBARU OUTBACK WINDSHIELDS. I WAS DRIVING DOWN THE FREEWAY ON MAY 2, 2015 AND A VERY SMALL PEBBLE FLEW INTO THE WINDSHIELD AND I COULDN'T BELIEVE THAT SMALL A PEBBLE WOULD CRACK THE WINDSHIELD OVER 6 INCHES! I AM VERY UPSET. I PARKED THE CAR IN A RESTAURANT PARKING LOT THAT DAY AND WHEN I CAME OUT, THE CRACK HAD GROWN TO 12 INCHES BY ITSELF! MY RELATIVES WERE IN TOWN AND I COULDN'T DRIVE MY NEW VEHICLE ON A SHORT TRIP I WANTED TO TAKE THEM ON. OF COURSE THIS IS A SPECIAL ORDER ITEM SO I AM WAITING AND WAITING FOR IT TO BE REPLACED. CALLED SUBARU SERVICE DEPARTMENT AND THEY CLAIM NO KNOWLEDGE OF PROBLEMS WITH THE WINDSHIELDS (OF COURSE). I HAVE NO VEHICLE TO DRIVE BECAUSE I FEEL IT IS UNSAFE TO DRIVE AND HAVE BEEN INCONVENIENCED TO HAVE TO DRIVE MY OTHER OLDER VEHICLE. I DIDN'T WANT TO HAVE INSURANCE ALSO PAY FOR A RENTAL/REPLACEMENT VEHICLE AS WELL WHEN THIS IS A SUBARU PROBLEM AND A NATIONAL SAFETY PROBLEM WITH THIS VEHICLE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. IT IS NOW MAY 6TH AND I STILL HAVE NO NEW WINDSHIELD AND DON'T EXPECT ONE ANYTIME SOON. IT LOOKS LIKE THERE IS A GOOD POSSIBILITY THAT THE WINDSHIELD WILL CRACK AGAIN FROM ALL THE COMPLAINTS I AM READING ON THIS WEBSITE. WHEN WILL SOMEONE RECALL THIS WINDSHIELD? AFTER SOMEONE GETS KILLED? PLEASE RECALL THIS WINDSHIELD! *TR

Mileage: 750

OUR FULLY-LOADED '15 OUTBACK WITH EYESIGHT & LANE ASSIST WAS PARKED OVERNIGHT IN THE GARAGE (AS ALWAYS). WHEN WE GOT INTO THE VEHICLE, WE NOTICED AN 12-INCH CRACK IN THE WINDSHIELD (BEGINNING IN THE LOWER CORNER ON THE PASSENGER SIDE AND HEADING UP TOWARD THE CENTER OF THE VEHICLE). THERE WAS NO ACCIDENT OR ROCK INCIDENT TO WARRANT THE CRACK - IT CAME OUT OF NOWHERE. WE CALLED OUR SUBARU SERVICE DEPARTMENT AND THEY REFERRED US TO THEIR (OUTSIDE VENDOR) WINDSHIELD REPAIR GUY. AFTER SEVERAL CALLS TO SUBARU, HE WAS TOLD THAT SUBARU HAS PULLED THESE WINDSHIELDS FROM THEIR PRODUCTION LINE BECAUSE THERE IS AN INHERENT PROBLEM WITH CRACKING DUE TO THEIR SUBSTANDARD QUALITY AND INFERIOR AERONAUTICAL DESIGN. HE SAID THAT THE SUBARU PLANT WAS WAITING ON A SET OF WINDSHIELDS AND AN ORDER WAS PLACED FOR ME, BUT THAT I WOULD BE COMPETING WITH THE NEW CARS ROLLING OFF THE PRODUCTION LINE. THIS INFORMATION ALONE (ASSUMING IT IS ACCURATE) SHOULD WARRANT A RECALL. WE CONTACTED THE WINDSHIELD GUY AGAIN TODAY TO FOLLOW UP AND HE SAID HE JUST ORDERED ANOTHER '15 OUTBACK WINDSHIELD FOR SOMEONE THIS MORNING - - SAME PROBLEM (NO ACCIDENT OR INCIDENT). HE REITERATED HIS CONVERSATION WITH SUBARU PRODUCTION PERSONNEL ONCE AGAIN THAT "THERE IS A DESIGN PROBLEM WITH THE WINDSHIELDS AND SUBARU HAS PULLED THEM FROM THEIR PRODUCTION LINES." TWO WEEKS AGO WE PUT A POST-IT FLAG INSIDE THE WINDSHIELD AT THE END OF THE CRACK TO MARK ITS PLACE AND PROGRESS - THE CRACK HAS NOW GROWN TO 20+ INCHES STRAIGHT ACROSS THE CENTER OF THE WINDSHIELD. IT IS EASY TO FIND OTHER FOLKS WITH THIS PROBLEM - - INEXPLICABLE CRACKED WINDSHIELDS WITH NO OBVIOUS SIGNS OF CAUSE. THE CAUSE AND EFFECT OF THESE BROKEN WINDSHIELDS SHOULD BE INVESTIGATED IMMEDIATELY BEFORE SOMEONE IS SERIOUSLY HURT OR INJURED THROUGH NO FAULT OF THEIR OWN. *TR

Mileage: 13,000

SUBARU OUTBACK 2015 WINDSHIELDS HAVE VERY LOW QUALITY AND CRACK WITH MINIMAL CONTACT. OUR WINDSHIELDS BROKE TWICE IN ONE MONTH AFTER REPLACING THE ORIGINAL ONE WITH ANOTHER FROM SUBARU. THE TWO TIMES DRIVEN ON THE HIGHWAY AND TWO TINY ROCK HIT THE WINDSHIELD AND CREATED A 12" LONG CRACK ACROSS THE WINDSHIELD. THE COST FOR THE WINDSHIELDS IS VERY EXPENSIVE AT AROUND $700 TO PURCHASE A NEW WINDSHIELD AND TO HAVE IT INSTALLED. *TR

UPON ENTRY OF VEHICLE FOR THE FIRST TIME OF THE DAY, I DISCOVERED A 5-6 IN. CRACK IN WINDSHIELD. I HAD NOT OBSERVED ANY IMPACTS WHILE DRIVING THE DAY PRIOR. THE VEHICLE WAS ONLY 2 MONTHS OLD AT THE TIME. ALL OTHER AUTO GLASS ISSUES PREVIOUSLY WERE OBSERVED AND OBVIOUS. HAVING REVIEWED SIMILAR STORIES AND PICTURES ONLINE OF ISSUES WITH THE WINDSHIELD OF THIS MODEL AND YEAR THE VEHICLE, I AM CONCERNED THAT THE ISSUE IS MORE THAN COINCIDENCE. *TR

Mileage: 1,300

WINDSHIELD ON EYESIGHT EQUIPPED 2015 OUTBACK DEVELOPED A LARGE CRACK STARTING IN THE WIPER HEATING AREA JUST UNDER THE PASSENGER SIDE WIPER. THE CRACK APPEARED SPONTANEOUS AS IT APPEARED WHILE THE CAR WAS PARKED AND WAS AT LEAST EIGHT INCHES LONG. BY THE NEXT MORNING WITH THE CAR REMAINING PARKED AND ONLY A FEW DEGREE TEMPERATURE CHANGE OVERNIGHT IT WAS AT LEAST 14 INCHES LONG. THE ONLY MARK ON THE GLASS I CAN FIND ALONG THE CRACK IS A MINUSCULE DOT THAT IS ABSOLUTELY NO LARGER THAN A GRAIN OF SAND IN THE WIPER HEATING AREA. IT IS A BARELY VISIBLE AND IS NOT EVEN AS DEEP AS A GRAIN OF SAND. IT WOULD BE INVISIBLE EXCEPT IN THE BRIGHTEST LIGHT AND IT SEEMS IMPOSSIBLE THAT IT COULD OR SHOULD BE RELATED TO THE CRACK. I HAVE DONE A QUICK SEARCH ONLINE AND AM FINDING AN INORDINATE NUMBER OF COMPLAINTS OF SPONTANEOUS CRACKING, OR CRACKING FROM ENTIRELY INSIGNIFICANT CHIPS ON OUTBACK WINDSHIELDS. MY OLDER OUTBACK HAS 160,000 MILES AND NUMEROUS PITS AND MARKS ON THE WINDSHIELD WITH NO CRACKING. DITTO WITH THE OLD LEGACY WAGON I OWNED BEFORE THAT. I'VE NEVER HEARD OF WINDSHIELDS CRACKING THE WAY THEY ARE ON THE NEW EYESIGHT EQUIPPED VEHICLES. I BELIEVE THERE IS A DEFECT IN MANUFACTURE THAT RESULTS IN THE WINDSHIELDS BEING UNDER ENORMOUS PRESSURE. IT IS ONLY A MATTER OF TIME BEFORE A SPONTANEOUS CRACK SHOOTS THROUGH SOMEONE'S LINE OF SIGHT AS THEY ARE DRIVING AND CAUSES AN ACCIDENT. SUBARU NEEDS TO BE ORDERED TO RECALL THESE VEHICLES AND FIND A WAY A TO PREVENT THIS. I FORESEE A CLASS ACTION SUIT PARTICULARLY IN LIGHT OF THOSE WHO HAVE REPORTED TWO OR THREE DESTROYED WINDSHIELDS IN THE FIRST MONTHS OF VEHICLE USE. *TR

Mileage: 2,500

PURCHASED CAR NEW FROM DEALER. CAR HAD BEEN SITTING IN DRIVEWAY FOR 4-5 DAYS. I WENT OUTSIDE AND NOTICED A LONG HORIZONTAL CRACK IN THE WINDSHIELD RUNNING FROM HALF WAY UP DRIVERS SIDE TO THE MIDDLE OF THE GLASS. I DID NOT SEE OR HEAR ANYTHING HIT THE WINDSHIELD AT ANY TIME WHILE I HAD BEEN DRIVING, AND I CAN SEE NO CHIPS, PITS OR SCRATCHES IN THE WINDSHIELD. THERE ARE NUMEROUS REPORTS OF THESE "SPONTANEOUS" WINDSHIELD CRACKS FROM NEW OUTBACK OWNERS ON THE SUBARU OWNERS WEBSITE, SO I KNOW THIS IS NOT SOME RANDOM UNLUCKY EVENT. SOME OWNERS HAVE REPORTED 2-3 WINDSHIELD REPLACEMENTS CRACKING. SUBARU DEALERS REFUSE TO TAKE BLAME. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY SUBARU!! *TR

Mileage: 1,200

WHILE DRIVING ON THE ACCESS ROAD AT AROUND 38MPH. A ROCK HIT THE WINDSHIELD AND CAUSED A 8INCH CRACK AT THE LOWER PART OF DRIVERS SIDE AND GOES UP INTO DRIVERS VISIBILITY. I HAVE HAVE OWNED A SUBARU IN THE PAST AND HAVE HAD SEVERAL WINDSHIELD INCIDENTS AND NEVER SEEN THIS HAPPEN OR SEVERE. I FEAR THAT THEIR IS A DEFECT IN THE WINDSHIELD AND SPOKE WITH SUBARU AND THEY ARE UNWILLING TO REPAIR IT OR TAKE ACTION TO THE SAFETY OF MY VEHICLE. *TR

Mileage: 1,720

WAS STOPPED AT A RED LIGHT THIS MORNING AND MY WINDSHIELD SPONTANEOUSLY DEVELOPED AN 8 INCH CRACK. NO ROCK OR IMPACT. THIS IS THE THIRD WINDSHIELD I WILL HAVE TO HAVE REPLACED ON THIS CAR IN FOUR MONTHS. *TR

Mileage: 13,000

4 MONTH OLD 2015 SUBARU OUTBACK: MOONROOF EXPLODED, FROM THE INSIDE OUT, WHILE ON INTERSTATE; WEATHER WAS CLEAR AND ABOUT 60DEGREE DAY AROUND 2:30PM EST; NOTHING HIT THE CAR, SUNROOF EXPLODED,VERY LOUDLY, UP THEN THE SHATTERED GLASS WENT EVERYWHERE INSIDE THE CAR AND OVER ME, AS WELL AS OVER THE TOP OF THE CAR, LEAVING SCRATCHES AND DENTS, REQUIRING BODY SHOP WORK TO THE OUTSIDE. THE CLOTH COVER WAS OPEN; THE DRIVER SIDE WINDOW HAD JUST BEEN ROLLED UP; HAD BEEN ON THE ROAD FOR ABOUT 10MINS BEFORE IT OCCURRED, AFTER HAVING BEEN PARKED IN UNCOVERED PARKING LOT FOR SEVERAL HOURS; WAS MERGING ONTO THE INTERSTATE; I CAN SUPPLY PICTURES IF NEEDED. ALSO, THIS SAME CAR HAS A SEAL GAP ISSUE IN THE TRIANGULAR WINDOW ON THE FRONT PASSENGER SIDE WINDOW. AN INITIAL RESEALING DONE WEEKS AFTER DELIVERY OF THE CAR DID NOT STAY SEALED. SUBARU HAS ISSUED A 'KIT' NOW TO FIX THE SEAL PROBLEM OF THE TRIANGULAR WINDOW, WHICH I AM CURRENTLY ON A WAIT LIST FOR. *TR

THE TOUCH SCREEN THAT CONTROLS THE SYSTEM'S RADIO/NAVIGATION IS VERY GLOSSY AND WHILE DRIVING HOME, THE SUN HIT IT AT AN ANGLE AND BLINDED ME. WAS BARELY ABLE TO DRIVE, HAD TO PLACE MY HAND OVER THE 7" SCREEN TO REDUCE THE BRIGHT SUN GLARE WHICH WAS IMPEDING MY VISIBILITY AND MADE IT VERY UNSAFE TO DRIVE THE CAR. THIS NEEDS TO BE RECALLED AS IT WILL CAUSE ACCIDENTS IF DRIVERS ARE BLINDED BY THE LIGHT THAT BOUNCES BACK.

Mileage: 1,980

TWO INCIDENTS RELATED TO THE IGNITION/ELECTRICAL SYSTEM FOR THIS CAR HAPPENED DURING A SECOND START AFTER A SHORT TRIP IN COLD WEATHER. BOTH INCIDENTS OCCURRED IN TEMPERATURES AT OR BELOW 5 DEGREES FAHRENHEIT. THE CAR STARTED AND RAN NORMALLY, THEN AFTER I DROVE FOR SHORT TRIP (BETWEEN 5 AND 10 MINUTES LONG) I PARKED THE CAR, TURNED IT OFF AND LEFT IT FOR ABOUT 5-10 MINUTES. FOR THE FIRST INCIDENT: THE CAR WOULD NOT START. THE ACCESSORIES, INCLUDING THE HEAT/FAN SYSTEM AND RADIO WORKED, BUT THE CAR WOULD NOT CRANK. THE DASHBOARD "SECURITY IMMOBILIZER" INDICATOR FLASHED AS IF THE KEY WAS NOT IN THE IGNITION. AFTER LEAVING THE KEY IN THE "ON" POSITION FOR 5 MINUTES, ALL OF THE DASHBOARD LIGHTS BRIEFLY ILLUMINATED AND THE CAR WAS ABLE TO START AGAIN. THE SECOND INCIDENT: THE CAR STARTED, BUT THE ACCESSORIES, INCLUDING THE HEAT/FAN SYSTEM WOULD NOT TURN ON. I WAS ABLE TO DRIVE, BUT BECAUSE THERE WAS NO HEAT OR FAN, THE WINDSHEILD SOON BEGAN TO FOG-OVER, DIMINISHING VISIBILITY, DISABLING THE EYESIGHT SYSTEM, AND FORCING ME TO FIND A SAFE PLACE TO PULL OVER. AFTER THE CAR RAN FOR ABOUT 4 MINUTES TOTAL, THE ACCESSORIES TURNED ON AGAIN. I HAVE CONTACTED BOTH MY DEALER AND SUBARU OF AMERICA OF THIS PROBLEM, AND HAVE NOT YET BEEN ADVISED OF A SOLUTION OTHER THAN TO AVOID SHORT TRIPS IN COLD WEATHER. *TR

Mileage: 100

AFTER OWNING CAR ROUGHLY 1.5 MONTHS, FRONT WINDSHIELD DEVELOPED A ROUGHLY 15 - 20 INCH CRACK STARTING FROM TOP LEFT SIDE STARTING FROM THE EDGE, WORKING DOWN AND ACROSS. CRACK APPEARS TO HAVE STARTED IN THE EDGE HEATING ELEMENT. POSSIBLE MINOR ROCK SCRAPE, BUT NO "PIT" OR "STAR." *TR

Mileage: 3,000

WINDSHIELD DEVELOPED A CRACK WITH NO NOTICEABLE IMPACT FROM DEBRIS. FIRST INCIDENT DECEMBER 1, 2014, WINDSHIELD REPLACED WITH IDENTICAL MODEL BY CARLEX (MINUS THE SUBARU OEM STICKER). THE REPLACEMENT WINDSHIELD HAS EXHIBITED THE SAME SYMPTOMS (DEVELOPED A CRACK WITH NO NOTICEABLE IMPACT) ON JANUARY 15, 2015. THIS SEEMS LIKE A SAFETY ISSUE FOR STRUCTURAL AND VISIBILITY REASONS. BOTH CRACKS BEGAN IN THE WINDSHIELD WIPER HEATER AREA. *TR

Mileage: 3,000

NOTICED AN 18 INCH CRACK IN MY 2015 SUBARU OUTBACK WINDSHIELD STARTING AT THE TOP UNDER THE HEATING ELEMENT TWO MONTHS AGO. WAS NOT HIT BY A ROCK AND NO IMPACT SPOT FOUND. HAD THE WINDSHIELD REPLACED THREE WEEKS AGO. WHILE DRIVING YESTERDAY, HEARD A CRACKING SOUND AND NOTICED A 12 INCH CRACK APPEAR IN THE LOWER LEFT (AGAIN, STARTING WHERE THE HEATING ELEMENT IS AND AGAIN, NO ROCK SOUND OR IMPACT SPOT). MY SISTER HAS THE EXACT SAME CAR WITH A CRACK IN THE *EXACT* SAME SPOT THAT DEVELOPED LAST WEEK OUT OF THE BLUE (I HAVE PHOTOS OF BOTH OF OUR CRACKS FOR COMPARISON). FROM DOING RESEARCH, IT SEEMS THIS IS A COMMON PROBLEM WITH SUBARU WINDSHIELDS (WWW.SUBARUOUTBACK.ORG HAS SEVERAL FORUM THREADS DETAILING SIMILAR REPORTS). *TR

THIS CAR HAS A SCREEN IN THE DASHBOARD THAT CONTROLS THE STEREO, PHONE, AND OTHER FUNCTIONS. IT HAS A VERY REFLECTIVE GLASSY FINISH. THE SCREEN IS NOT SURROUNDED BY A HOOD OF ANY SORT AND IT IS TITLED AT ABOUT A 50-DEGREE ANGLE. ON OTHER OCCASIONS, I HAVE NOTICED THAT THIS SCREEN REFLECTS A LOT OF SUNLIGHT, BUT IT WAS MORE OF AN ANNOYANCE THAN ANYTHING. ON THIS OCCASION, I WAS DRIVING THE CAR AT ABOUT 1:30 IN THE AFTERNOON, GOING EAST ON A HIGHWAY. THE DASHBOARD SCREEN WAS REFLECTING THE SUN INTO MY EYES SO DIRECTLY THAT IT WAS PAINFUL. IT WAS ALSO DISTRACTING. THE LIGHT WAS SO BRIGHT AND SO CONSISTENT THAT I HAD TO DRIVE WHILE HOLDING MY RIGHT HAND IN FRONT OF THE SCREEN TO BLOCK THE LIGHT. I HAD TO DRIVE THAT WAY FOR PROBABLY HALF AN HOUR. I DID NOT HAVE ANY SORT OF "ACCIDENT." HOWEVER, I CAN FORESEE THAT UNDER THE WRONG CIRCUMSTANCES, THIS CHARACTERISTIC OF THE CAR COULD BLIND OR DISTRACT A DRIVER FROM SEEING OTHER TRAFFIC, TRAFFIC SIGNALS, ETC. AND CAUSE AN ACCIDENT. IT COULD ALSO CAUSE SOMEONE TO KEEP ONE HAND OFF THE WHEEL AND MAYBE CAUSE AN ACCIDENT THAT WAY. IT IS MY OPINION THAT THIS CHARACTERISTIC OF THE CAR SHOULD BE ADDRESSED. *TR

Mileage: 500