2017 SUBARU OUTBACK Electrical System Problems

If the car engine does not run for more than 4-5 days, the battery is drained completely dead and the car needs to be jump started to get the engine to run and have the alternator recharge the battery. Ongoing issue.

battery drains consistently after a few days of not driving/

Since purchasing this Subaru in 2017 there has been multiple incidents where the car battery drains overnight. Causing the car not to start due to a dead battery.

Subaru was not willing to cover the cost to replace their faulty gear shifter. My key gets stuck in the ignition. This problem has been confirmed by a dealership. No warnings happen, it gets stuck. This is a safety issue because I have to leave my keys in my car (unlocked) and come back for them when the car decides to recognize that it is in park. This is a know issue and Subaru wiped its hands of me and said deal with it by yourself.

I'm the original owner, purchased May 2017, and have had to replace the battery five times. Online research indicates that the root cause is phantom draining caused by the DCM apparently searching for a no longer existent 3G signal. Subaru has not addressed the issue directly and has instead issued a technical service bulletin to AAA affiliates to advise their customers to go to dealerships for larger batteries, group 47, with higher cold cranking amps which will also require new battery trays, hold downs and an adjustment to the car's computer. My dealership in Carlsbad, CA informed me the cost might exceed $650 and would not be covered by Subaru. I strongly believe this is an issue that Subaru must address on their dime.

Repeatedly DEAD BATTERY Caused by a parasitic drain from a faulty DCM fuse, and an alternator programmed from the factory to NOT fully charge the battery.

I drive 2.5miles to work, Tuesday [XXX], I was turning into the parking lot and my car just cut off. I couldn't use flashers, restart it, put it in park or anything else. I called my husband to come help. I thought maybe the battery cable might have come loose. It was dead. I couldn't get out, if I let my foot off the brake it would roll backwards, going into the road and I didn't want it to hurt anyone. It started smoking from the drivers front side of engine. I called my husband back and said please hurry. It took approximately 7 minutes for him to arrive. I was on the phone about the smoke when he drove up behind me. He told me to get out of the car it's on fire. He tapped my bumper to keep my car from rolling backwards. I jumped out, called 911.He had sandbags in the back of his truck. He put them under the back tires so it couldn't roll into the traffic. A lady stopped that had a fire extinguisher and [XXX] attempted to put the fire out. It was getting quite large. We couldn't open the hood, he could only spray it in the wheel area up front. He had to get back the fire was getting big. The car then exploded. It was so loud, fire and smoke. I went into work and asked to be let off for that day. I smelled like smoke and my lungs hurt. I inhaled so much smoke. My daughter got me a breathing treatment setup to help with breathing. The fire department came and put the fire out. They were so kind. No police showed up, so we only have a fire department report. The tow truck showed up and took my car away. When we got home we notified our insurance agent. :engine failed, if I had been on a busy street I would have been hit. The car just stopped where it was. Yes our insurance adjuster said it could be looked at by anyone. :Yes my safety and the ones around me were put at risk. My lungs are still suffering. :no it's not been reproduced by anyone I know of. :no, there was no indications that pointed at something being wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

This has been a constant problem with this car. The battery is dead within 3 days. Has a constant battery drain. Subaru service can’t find it. Big safety problem in cold weather. Car leaves wife stranded. The problem is clearly evident on the web blogs.

My battery continues to die leaving me stranded every winter for the past several years. It is a known issue I believe with the wiring/ fuse for the trunk hatch door. Subaru only offers a new battery - so every year I replace the battery and then end up stranded somewhere again.

Battery drain kept on happening. The nth time after buying 2 batteries and getting battery recharge 2x, Subaru sent me a letter of notice of possible problems with car keeps on finding radio or gps signal thus drains the battery. Brought car to Subaru then they changed the signal unit and gave me a new battery as well.

was at a stop in the middle lane going to turn left, got hit straight head on by a driver driving in the middle lane. his air bags deployed, none of mine deployed. the front end and drivers side of the subaru was impacted

DCM Parasitic Drain Lawsuit for 2016-2019 Subaru Battery consistently drains to where my vehicle will not start. Dealer has replaced the battery twice (2018 & 2019) I replace the battery in 2022 and will need to so it again soon. Vehicle will not start after sitting for more that 7 days. I've been stranded at night on dark roads. I just came across the link below on a Subaru Forum where others have complained about the the same issue. and this seems to be what is going on with my 2017 Subaru Outback. [XXX] ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Cannot remove the car key when engine is off and transmission is in Park. Safety concern because I cannot leave the car with the key in the ignition.

The contact owns a 2017 Subaru Outback. The contact stated while driving at an undisclosed speed, the Auto Cruise Control feature failed to function properly. The contact stated that the Auto Cruise Control feature only operated as needed 35% of the time. Additionally, the contact stated that the Lane Keep Assist message was displayed while attempting to use the Cruise Control feature. There was no warning light illuminated. The was taken to the dealer however, the vehicle was not diagnosed. The contact stated that a software update was completed; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.

Mileage: 74,000

On multiple occasions, the battery has gone dead after car was garaged for over a week and car would not start. No lights were left on or doors left ajar. There is some hidden drain on the battery. Also, the battery is not charged sufficiently while idling such as when traffic is stopped for an accident or construction and the battery will die leaving the vehicle stranded. The battery has been replaced, same events continue to occur.

After the car is shifted into park and the key is turned it does not shut off. The key remains stuck in the ingition.

Throttle fails to respond for a brief but serious amount of time. When pulling into traffic, instead of accelerating the engine remains at an idle and the car moves forward slowly. I push on the throttle trying to make it go. Then it takes hold and the car leaps forward. Safety: Normal power is delayed as the car moves into traffic. Oncoming traffic must slow to prevent an accident. The dealer where I purchased the car, Santa Monica, CA, tried to find error codes. Also removed the throttle valve to check that it wasn't somehow stuck. They drove the car briefly. They say they've done all they can. No warning lamps, messages, codes stored in the computer. Note that the throttle pedal signals the computer to work the engine throttle valve (so I'm told). Problem occurs about once a month. First time was when I took posession at the dealer's. I requested to recind my purchase but, because I didn't by the cancellation option ($250), they refused.

The back lift gate is closed according to the dash display, but the computer detects that the lift gate is NOT closed resulting in a battery drain. The indication that I get is when I start driving I get a beeping noise. I reset the hatch by pressing the hatch button manually. It opens and closes but when you restart the car you get a hesitation as if the battery is dead. This is the 2nd time this has happened to me in the last month and the 3rd time in the past 5 months this year. April 19th I had to jump my car because the battery was dead. I took it to a mechanic and they checked the battery and they advised the battery is fine. It happened again on May 11th, where I put something in the trunk, I closed the trunk it was closed no indication that it was not. The car drove fine. I started the car and again the battery hesitation, when I started driving I received the same beeping, I had to get out the car and manually open the hatch to reset it. The computer needs to be adjusted to detect when the lift gate is actually closed. Having the lift gate not closed but no indication for the drive is a safety problem.

My car consistently is dead. Probably 25% of time I go to start it, it's dead. Battery tests fine, have spent thousands in repairs with Subaru to no avail. Have replaced battery a number of times. I know this is a huge problem among other owners. No warning lights. This has been ongoing since I bought the car new in 2017 until today. I do have most of my work receipts and I know the dealership has all the records.

Vehicle is equipped with a Starlink system and this system no longer functions due to the Subaru Data Communication Module (DCM) that only has a 3G connection module system, since 3G was fazed out the Starlink doesn't function. Since the DCM is always on the car try's to connect to a cell tower that doesn't exist, the car continues to try and connect and eventually runs the battery completely dead leaving the owner stranded. I had to have the battery replaced on 9/15/23. I have contacted Subaru of America by email with no response as of this date.

Car regularly has electrical issues. Have replaced battery multiple times over 5 year period. Replaced again last week and already having problems. Power window failure, electrical restarts while driving. Don't feel safe with this car. Bought new from dealer.

11/06/23: During a routine oil change at the dealer a multipoint vehicle inspection was conducted. The inspection revealed an upper oil pan leak. The repair involved removing the engine and replacing various components (gasket, O-Rings and etc.). The vehicle was well maintained and had only 43,492 miles on it. The oil leak potentially could have caused an engine compartment fire (my opinion). Subaru paid $1,500 of the repair. A vehicle with only 43,492 should not have this type of issue. There was also a transmission leak detected that was covered by extended warranty. I was unable to upload any files on your system.

The eyesight system not functioning and at this point has not been repaired and is available for inspection. Warning notices were intermittent with warning sound’s coming on each time. Eventually the warnings came on nearly all the time. I was alone in the dark and very nervous. no other injury Yes the vehicle was taken to dealer, also I took photos as it continued to intermittently occur. Yes there were warning notices that alerted me. Note: dealer states non OEM windshield is cause , however windshield has been in vehicle fo nearly 2.5 years with no issue. Other electrical issue has occurred since eyesight issue.

The battery goes completely dead I have gone thru three battery s I only have 18000 miles on this car and it has left me on the road more than once with dead battery.... the dealer has said nothing wrong OMG....I EVEN bought a $300 battery....and subaru will not fix this known problem I see on the internet that I am not alone with this problem. I am afraid this car will go dead while I am driving and cause a safety issue DO SOMETHING PLEASE..I see there is a class action lawsuit but have not received any notices and now all the time to respond has expired ....REALLY.. PLEASE HELP..this car was not cheap it was over $34,000...and subaru just lies and goes around the problem..

failure of battery within 24 months of last replacement, average battery life for this car is 24 months. Dealer claims that there is no maintenance bulletin related to premature battery failure. have found the following Subaru mc-10117535-9999 service bulletin but have no history of dealer utilizing this to resolve problem. Cannot leave car unattended for more than 3 days without having to jump start car in order to use.

My 2017 outback having problem removing the key from the ignition when turned off and in PARK. They changed the key cylinder and this didn't resolve the issue. When I went to pick up the car after the cylinder change the technician tried to show me that the problem was resolved and the KEY WAS STUCK. $648 spent with no resolution. There is a known warranty problem with the park switch BUT they cannot replace the switch unless the technician is able to have the diagnostics connected to the car while the problem occurs. With an intermittent problem, this is very unlikely. Dealer wants me to take car home but I want the problem resolved, cannot just leave the car in ACC when unable to remove key. They will periodically check the car with car jockeys and let me know when they find problem. I have their loaner vehicle.

Vehicle battery needed to be charged over 27 times because it is stone dead. Was told over a year ago vehicle needed a DCM module but there were non a viable..As of 9/5/2023 this module is still unavailable vehicle has only 8,800 miles. Cannot drive vehicle anywhere and be assured it will start and get you back home.Dealership have replaced battery 3 times. This vehicle needs to be recalled.

The automatic back hatch came down with out pushing button or key fob. The fob was in the ignition and nobody was around to push the button to make it go down. It caused damage to my spine and gave me a concussion. Capitol Subaru of Salem Oregon said it was a Glitch that happens sometimes when wires get crossed. After they inspected. Plus changed information on our documents without our knowledge. It did go to Subaru for almost a month the said they found nothing in the EDR report. So they feel I do not need to see it.

Vehicle has a chronic battery drain issue. I have replaced batteries repeatedly. If the vehicle sits undriven for a few days the vehicle will not start due to dead battery. It is unsafe to have a vehicle you cannot rely on to start. There is no warning when this occurs. This is happening every where for the 5th generation Subaru Outbacks, Foresters and was subject to a class action lawsuit. Subaru's response is to install a new battery, charging the customer a 'discounted' price without fixing the cause of the battery drain.

After I turn off the car the key will not come out of the ignition. Usually after I put the car in gear a few times it comes out. This seems like a common issue that gets worse over time based on my internet searches. This is a safety issue because I am stuck staying with my car in unsafe areas late at night. I think Subaru should recall the cars and repair the issue. I have not taken it to a shop yet but there seem to be many people that have and have had to replace the gear shift mechanism.

Battery - Subaru battery failed. Purchased a new aftermarket battery that failed after 5 months. No warning. Completely dead. Taking to dealership for "diagnostic" test on March 20, 2022. This is a known issue with a class action settlement. I was told I did not qualify for reimbursement of any kind. Subaru does not have any "fix" for this problem and numerous owners of these vehicles are having battery drain problems throughout the US and Canada.

Batteries have very short lives. 3 batteries in 18 months years. They drain while vehicle is parked and not being driven for a week.

I purchased my 2017 outback in 2018. Since owning the vehicle I have had to replace the battery 5 times in 5 years. It is about to be the 6th time as my battery is giving me problems already. I have been stranded twice because of the battery and both time were when I lived in a rural part of NV. I have brought this to the attention of Subaru in Henderson, NV and they said everything is fine. However, online there are a number of blogs and sites all with the same complaint and all say the same thing. Subaru does nothing.

We have owned our previously owned Subaru Outback 2017 for 18 months and have replaced the battery 3 times. We are now on our 4th battery. That battery turnover seems rather excessive, doesn't it? My thoughts: 1. Phantom drain 2. Short (harness or wires cut by abrasion) 3. Programming (shut alternator off to increase mpg) 4. Faulty programming - see 3.

The contact owns a 2017 Subaru Outback. The contact stated that while attempting to start the vehicle, the vehicle would not start. The contact had the vehicle jump started. The contact replaced the battery, but the failure persisted. The vehicle was not diagnosed. The manufacturer was contacted and stated that there was no recall on the VIN for the failure. The failure mileage was 25,000.

Mileage: 25,000

My 2017 Subaru Outback has a parasitic battery drain. The battery dies after one day of non-use. It has to be jump started. The battery is less than two years old and is the second battery since we purchased this car in 2019. Took it to a auto repair service to be checked and the technician found a parasitic draw that continually cycles between .05 mil amps to .14 mil amps. This may be the CAN system not going into sleep mode and draining the battery. This is a potentially hazardous situation and can leave me stranded in remote or dangerous locations. Subaru is well aware of this problem and yet has not addressed this problem.

I experienced 2 incidences of sudden unexpected acceleration (SUA), the second one led to an explosive collision. Subaru asked that I sign the EDR release but refused to give me (rightful owner) a copy. With significant effort I obtained a copy of the EDR for myself. It is near impossible for the consumer to obtain their rightful copy, significant because it stinks of poor transparency for Subaru to investigate Subaru (see below). Once I obtained my copy, I released the EDR to Subaru and my vehicle was inspected by SOA at our local dealership. For some untold reason, the vehicle would "not to be released to me" at the end of the day but was held for additional time at the dealership. Later Customer "Advocacy" informed me that the results of the investigation was that the throttle was active 1.5 seconds prior to impact and that it was a case of "pedal misapplication". Because I also had the data I was acutely aware of how SOA cherry picked data to match their own narrative. I know for a fact what happened considering all the data, together with the actual facts of this potentially fatal accident. I was pulling straight into the parking spot, yet the EDR MISTAKENLY "thinks" that the car is turning sharply to the right the entire time (EDR shows this and why PBS not active). The electronic sensors are being fed ERRONEOUS information. With the steering wheel 'supposedly' at full lock, the power steering pump is told to spin faster to maintain pressure. The computer tries to pick up speed for this and sends an electronic message to open the throttle. The rpms suddenly surge and the vehicle explodes forward leaving only a fraction of a second to react before impact (at which point EDR confirms brake was on). Intermittent failures in electronic sensors do in fact happen as experts know. Incredibly, SOA refused to hear me. I am concerned for the safety of other Subaru drivers as well as those in the path of a Subaru SUA incidence. Ignoring this can have fatal consequences.

ISSUE: Battery dies rather expectantly. Recently died in subzero temps here in Denver CO, on 1/30/2023. AAA was called, no issue with battery, rather there is a parasitic drain (0.46amps) occuring without any lights or visible signs of electrical on when the car is turned off. All signs lead to this being an issue with cars CPU draining the battery in a matter days. Becomes a major safey issue if you are stranded in cold weather as it sometimes the case here in the mountains of colorado after a day of skiing, for instance.

The battery on numerous occasions goes dead. Some thing causes the charge to drain. This has occurred while the car is parked overnight as well as when the car is on a long drive and stops at a rest stop.

Upon turning off my 2017 Subaru Outback Touring, the engine turned off via the push start/stop button. However, when I went to use the vehicle later the same day, the car would not start (starter would not engage). I determined that the steering wheel was NOT locked. The transmission was in Park, and I could not move the shift lever out of Park. I attempted engage the steering wheel lock by moving the steering wheel back and forth, but without success. Vehicle now totally inoperative. Vehicle is available for inspection at my residence upon request. The safety of owner and others is compromised as follows: Because of living in a semi-rural area, I rely on this vehicle to safely transport me and my family members everywhere (grocery store, doctor appointments, emergency room visits, etc.); Failure of the vehicle to operate property could expose operator and/or passengers to extremely cold weather, such as that recently experienced in December 2022. This is the second occurrence of the same malfunction. First was in July 2022. Vehicle was serviced by Subaru of Georgetown who informed me that the problem (car would not start because steering wheel lock was not engaged) was "fixed", but that they could not duplicate. No other entity, other than the dealer, has examined the vehicle. No warning lights, messages or symptoms prior to either occurrence. Driving was normal, engine shutdown appeared normal, but subsequent restarts were not possible due to the steering wheel lock not engaging (which is what the dealer informed me was the problem at the first occurrence).

My 2017 Subaru Outback will not start after sitting all night I’ve had diagnostics ran on the battery and it shows 100% charge. After charging the battery it held until the next day it was drained again. It was snowing with winds 50 mph, and I had to jump my car to start it. The faun doesn’t work when the battery is dead and that causes the theft alarm to go off once the battery is charged. Now my check surroundings before backing up sensor stays on well after shifting into Drive and beeps incessantly while driving, the back up camera also stays on while in drive. Now I have to drive 2 hours to a dealer and pay $130 in diagnostics. I feel this is the same situation thousands of Subaru owners are experiencing and why they have filed a class action law suit. Subaru should be liable for my expenses to repair this known systemic issue in a product they manufacture that is not safe, it it leaves you stranded on the side of the road in the cold. Thank you

2 yo 2017 Subaru Outback was left untouched for 2 weeks. When trying to start, it had a dead battery. 2 years later, 2017 Subaru Outback was left untouched for 1 week. When trying to start, it had a dead battery. 2017 Subaru Outback was left untouched for 2 days. When trying to start, it had a dead battery with a 1 - and 8 month old battery. Basically, when this 2017 Subaru Outback hasn't been started every day, it will have a dead battery.

The contact owns a 2017 Subaru Outback. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact was able to jump start the vehicle. The vehicle was taken to the dealer and the battery was replaced; however, the failure recurred several times. The manufacturer was contacted and stated that the contact would be notified of what the manufacturer was responsible to cover. The failure mileage was 70,000.

Mileage: 70,000

Despite a replacement and multiple visits from AAA, the battery in our 2017 Subaru Outback dies constantly and leaves us stranded. Mechanics insist the batteries (both the original and the replacement) are fine and there must be a greater issue with the car itself. We drive regularly, run the engine in the driveway otherwise, and still continue to wake up and find the car dead.

Battery goes dead, known problem with unusual drain on battery due to electrical issue. If car sits unused for a few days, battery dies.

I have had the battery replaced 4 times in less than 6 years. There seems to be something wrong with the electrical systems ability to keep a battery charged, or something draining the battery constantly.

Battery dead and needing replaced within 2 months

I have had to replace the battery multiple times since purchasing the vehicle in 2017. Each time the battery was determined to be unusable by qualified service staff. Battery replacements occurred on (1) 2019-10-18 at 34,877 miles and on (2) 2022-02-24 at 67,339 miles. The first occurrence left me stranded at a hotel on a sub-freezing day. The second occurrence left me stranded in a parking lot. Both required me to obtain commercial service to get on the road. Both occurrences were subsequently diagnosed by a reputable service shop (Les Schwab) as a battery failure and replacement was recommended. The battery failures occurred without warning from the vehicle (no lamps).

The battery consistently "dies". It doesn't matter how often I drive it. I never know when it won't start. In 5 years, I've had 2 batteries & about 6+ jump starts.

I purchased a used 2017 Subaru Outback in December 2020 from a friend whose mother had owned the car before her death in Nov. 2019. That owner purchased it used from dealer in Sevierville TN in 2019 and had to replace a battery at least once according to records. The battery has failed three times since Dec. 2020, totally drained and would not recharge so a replacement was needed. I replaced the first battery then took it to dealer for other two replacements. The previous owner had a garage under her mountain house. She was found dead in her den chair. After her burial the family later found the 2017 Subaru Outback parked in her garage underneath the house was totally empty of gas. I believe from reading issues other Subaru owners have had that this car did not turn off and this lady died from carbon monoxcide poisoning. This is an issue well documented over many years and it is way past due for a recall by the manufacturer. Since it continues even to 2020 models there should at least be a stop production order until this issue is corrected. It is not just an inconvenience but a very real danger for owners who park in a home garage. As the government agency trusted to oversight of manufacturing defects presenting a danger to the safety of the public it is way past time for you to act.

When the car is not driven the car battery is drained completely and requires replacement. I have replaced the car battery three (3) times in less than one year. Alternator is functioning properly. This costs $165 each time I replace a car battery. I cannot see mileage as car is dead (approx 12,000).

While driving, advance driver assist systems became disabled, car intermittently stopped and resumed responding to accelerator, power steering became inoperative, car eventually lost all power. Gear would not shift out of drive. Emergency brake would not engage. Fortunately, I was able to coast the car to the shoulder of the road. Had to keep foot on brake until roadside assistance arrived. Car was towed to repair shop where battery was replaced. Similar system failures occurred while my wife was driving a couple of weeks prior. She was able to coast car into a parking lot just off the road. In the past month, the dealer has replaced parts that diagnostics said created parasitic drain. The alternator has been replaced and the battery has been replaced twice in the last couple of months. Car had body work performed last week and the car will not start without being jumped. We are going to drive it to the dealer with fingers crossed that the electrical system will not shut the car down while in transit.

The Vehicle's electrical system is actively draining the battery of power. This is a known problem by Subaru.

Battery is not holding a charge, causing electrical issues (windows not working properly, locks not functioning) and for the vehicle to fail to start. The battery is brand new and this is still an issue. 45,000 miles on the vehicle, there were no warning lights indicating a bad battery. This has not been confirmed yet by a dealership/mechanic/insurance.

The battery constantly drains completely when the car is not used for several days. We have been replacing or recharging the battery several times.

I bought the car new. 2 years later the battery died. I had to replace the battery again this summer. That’s 2 batteries in less than 5 years. I just received the notification about the electrical problem Subaru knew about since 2017.

Battery died prematurely. Also, there was a lot of corrosion on the battery that might have started a fire had the battery not died before further danger had happened.

Battery discharged on multiple occasions, necessitating jump starts and eventual battery replacement.

Battery was defective.

I have had to buy 2 batteries since I bought the vehicle!! I have 60038 miles on it- One within 6 months of purchase Subaru Tyler Tx and the second roughly one year ago Patriot Subara Saco,Maine I’ve had to get jumped by AAA at least 3 times in past 2 years No one can give me a definitive answer to why my batteries don’t last…

Our car battery does not hold a charge. One year ago January we had Triple AAA replace the battery after several problems starting. This year we have had 3 calls to Triple AAA to charge the battery. It starts right up when they apply the charger--alternator tests as working properly, battery tests OK once charged--but the problem keeps happening. I am now afraid to take it anywhere where I might be stranded. Got a card about a class action lawsuit against Subaru regarding battery drainage issues. I mentioned this to the Triple A tech who mused, "You know, I have had a lot of dead battery calls in the last year for Subarus." Since AAA changed that battery a year and a half ago, he said if it happens again, they will replace the battery because it is under their warranty. The Subaru dealership has not sent us a recall notice. It seems they are not accepting responsibility for this defect. What is an owner to do?

Battery constantly drains. New battery (8/22) will not hold charge.

Multiple battery failures with regular usage. Had to replace battery with AAA on a weekend evening. 10/6/2019 new battery cost $148.42, plus hours of waiting time. In 2021, two calls to AAA to jump start dead battery from regular usage.

The battery keeps draining. This is our second battery replacement. Had to jump start the car few times.

My battery has died on multiple occasions and it has not been user error. It dies about every 2 months if I haven't driven it long distances. I got a new battery and have the same problem. When I get it charged, I'm told it was completely drained.

NHTSA report We purchased this vehicle used on 9/11/2019 from Subaru of Spokane in Spokane Washington. The car has failed to start and required towing to the servicing Subaru dealership Carter Subaru of Ballard, WA where they have replaced the battery, (twice) and fuses. In three years, this car is on its third battery and has failed to provide reliable use, required towing, and two weeks of lost use. This is apparently a well-established issue--Subaru of America has lost at least one class action suit in NJ, as well as a Lemon Law case in California. However, these two dealers in Washington State are behaving as if they have never heard of the issue and are not forthcoming in fixing the problem so it does not reoccur.

I had a battery that was about 1 year old that died suddenly. I called Triple AAA and they replaced it, and 1 week later, the new battery died and the car wouldn't start, so AAA came and replaced it again. 3 days after that the 3rd battery died. AAA confirmed both times that there was nothing wrong with the alternator and everything looked fine. Looking online it seems that this has been a common issue with Subaru Outbacks.

Started car and all warning lights on dash were flashing. Turned car off and car would not start and there was a loud ticking noise coming from the engine bay.Contacted AAA and technician checked battery and verified that it was dead and he was not able to start the car and this time there was a different loud ticking noise with all dash warning lights flashing. Installed higher quality battery and the car would not start with the same result. Had car towed by AAA (9/12/2022) to our local Subaru dealer for diagnosis. After 5 days the Joint Box or BIU part #82201AL20A was defective. These are the Subaru code defects from the dealer are B1578, B1401 and B1411. Cost to repair including diagnosis is $956.02. Previous battery/electrical issue in 2018. Battery drained by electronic brake fixed under warranty.

Battery failure ( would not charge or hold a charge)

This is the same issue we are seeing with our other Subaru where we come out to drive and the battery is dead. We would jump the battery and be able to drive for the day and the next day the battery is dead in the morning. I replaced the battery several times over the last few year and the battery would die with a less than 2 month old battery. I was driving around in both cars with jumper cables permanently. After taking it to the dealer, the battery was in great condition, the alternator was charging properly and there is a known electrical issue with this model and year that is part of a class action lawsuit. I had to replace my rear gate module electrical unit because it was going on and off in the night and draining my battery. I will be looking to get re-eimbursed for this company issue.

Battery drains completely when not driven for2 to 3 days

Battery has been replaced 3 times in two years.

Battery drains completely when parked for a week. Replaced the battery after it happened twice. After replacement, battery still drains after being parked for a week resulting in the vehicle having to be jump started.

My battery is constantly needing to be jump started even after replacing it twice. The battery tests are always good. If I open my trunk while the car is not running, I have to get it jumped. I’m currently unloading groceries and what not with the car running to save myself from having to get jumped.

Since I purchased this car, I had the battery drain to the point the lift gate would not open and kept beeping as if something was wrong with the car. I replaced the battery and the problem corrected itself. I am now having lights in the dashboard go out and the power windows stop working. There appears to be an issue with the electrical system.

Battery has paracitic draw caused by ECU problem. Battery dies if not driven every day.

Battery continually drains. I have had 2 replaced since May. I have contacted Subaru and they said I just have not driven it around enough after battery install. I have had them check for a drain, and they can’t find anything. There are no lights on or any other reason to drain the battery. This coincides with my key becoming stuck in the ignition. Waiting on a part to replace the ignition under warranty.

Frequent battery draining requiring battery to either be replaced or charged unless car is driven daily.

The power rear lift gate mechanism frequently does not work. Even when car is unlocked the rear lift gate refuses to open just giving a 3 beep warning. The back can be manually opened but not by me as it is extremely hard to lift. Sometimes the gate only opens partially, or only closes partially. After my husband manually moves the gate it does not close fully and does not lock so we have no guarantee objects from inside the vehicle will not fall out while moving. Additionally, if my dog is in the car and the gate is inoperable I cannot get him out. Today it only opened part way and I accidentally walked straight into the edge of the gate almost knocking me out! This is a problem that comes and goes - it worked today in Walmart parking lot but not when I arrived home. The dealer said to bring it in when it doesn't work, but then it works when you get to the dealer and he says there is no problem!!

Battery drainage started to happen very frequently after that date. Causing us travel with Jumper cables all the time.

My charging system fails to keep my battery charged . This happens irregularly - even when the car has just sat in the garage for two or three days. We have not left the doors open or the lights on. It's very frustrating.

The battery of the car keep dying, leaving us stranded in what could possibly be unsafe situations. We have gotten the battery checked out numerous times at the dealership, plus got a battery replacement in October 2020 but it still keeps occurring. This is a 2017 Outback with less than 30,000 miles, so should not be happening.

Car has repeated failed to start due to drained battery. Battery is drained by system. This has occurred dozens of times since the car was purchased new. Date of most recent occurrence is listed below.

Battery found dead 2x First time July 2021, replaced battery Second time July 2022, car will not start

Battery continually found dead requiring frequent jump starts

Repeated battery drained issues. Multiple batteries replaced.

The contact owns a 2017 Subaru Outback. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was jump started. The contact had the battery replaced; however, the failure persisted. The vehicle was taken to the dealer to be diagnosed; however, the mechanic found not fault with the vehicle. The manufacturer was not contacted. The failure mileage was 40,000.

Mileage: 40,000

2 June 2022 Incident started with tail gate issues (would not respond when the button was pressed, beeped straight about 3-5 minutes). Took car to the dealership, they did the parasitic drain test, and found that the battery no longer held a charge. Replaced the battery and then tested for a draw. Found that there was draw from the DCM (data communication module). That is scheduled to be replaced as is the back up battery. Of note, the car was purchased new in July of 2017, and returned to dealer with a dead battery 27 February 2019 (7556 miles on the odometer) at which point the battery replaced. The car was taken to the dealership again for battery issues 4 January 2020 (they charged the battery) and 27 March 2020 (battery tested fine, and they jump started the car). All work on the car has been done by either Briggs Subaru in Topeka Kansa, or Gallatin Subaru in Bozeman Montana.

Premature battery draining. This is the 3rd battery purchased for my 2017 Subaru Outback. The most recent battery was purchased on 05/11/2022. Today (05/28/2022) I went to leave for work and the entire system is dead. Not the first time I had this problem and as mentioned this is the 3rd battery purchased in the past 2 years.

The car failed to start after the battery drained when the car was turned off even though no lights, etc. we’re left on. No warning lamps/messages were provided prior.

Purchased vehicle new Dec 2016. Battery being drained on more than one occasion requiring jump to start. Had to call tow truck for jump until purchased charger to have in vehicle. Also corrosion accumulates on battery. Took to dealer first time and had checked out but no problem was identified. Happened again yesterday (05/19/2022). When this occurs there is a clicking sound from the fuse box under the hood. Found many complaints online referencing this problem with no resolutions. Understand there is a class action law suite in progress.

Battery is going dead after short periods of time. Replaced battery 3x in the last year and a half. After researching, this is a big problem with the 2017 Subaru Outback

After the Second battery gave us a problems I asked for a larger battery with extended warranty. They couldn’t do that so I bought an Interstate battery for $115 plus $125 bracket March 16,2022. We had paid Subaru $160 for the original battery replacement in 10/16/19.

The battery has drained on at least 4 occasions, resulting in 3 tow trips to the dealer. I left the vehicle there one time for 2 weeks while on vacation so they could watch for and analyze drain. Nothing was found they said. The dealer replaced the battery at least once and I bought a ‘platinum’-level toe one at at car parts store.

The battery doesn’t last as long as I think it should. The car is 5 years old and I’m on my 3rd battery.that doesn’t seem normal.

Battery unexplainable discharged itself overnight. The vehicle was not running, all doors were closed and locked, and all lights were off.

I started having battery issues with my car. I had my car at the mechanic for a regular state inspection. They told me that I had a bad battery that it had died numerous times. I was shocked because I had never jumpstarted my car in the past. I began to believe the dealership sold me the car with a bad battery. I knew this because I tried to drive the car out of the lot when I first purchased and the battery was dead. They told me to come back the next day and they would have a new battery in it. I guessed then that they never replaced the battery. So I then purchased a new battery from the mechanic. 6 months later my car wouldn't start. I had left nothing running in the car. The next day my car started. Then 2 months later, my husband drove my car to get food. He parked the car for 5 minutes and went in to get the food. When he came back, the car wouldn't start again. We had to jumpstart it. I believe something is wrong with the car overall, causing the battery to drain without the consumer's knowledge, this is a safety concern as it leaves the consumer stranded wherever they are. My husband was left sitting there with my daughter until I could come pick them up. The outback will just die without warning. I tried calling the dealer about it, they didn't return my call. I now scheduled an appointment to have them look at it. I will see what they say, however it seems like other consumers of this car are having the same issues.

Battery drains periodically. Jump gets me back up and running but this is a known Subaru Outback issue.

We have had to replace the battery on our Outback 4 times in 5 years. We have been told that we have so many Bells & Whistles on the Outback that frequently having to replace the battery is a common occurring problem..... The battery just dies with warning. I have been told by the Service Department that they have checked the system and that there is NOTHING wrong with the car. My daughter saw the recalls and problem list online and this is why I am lodging my complaint so others will be aware. This is the 3rd Subaru we have owned and this has never occurred with the two Foresters we owned.This is a SAFETY concern as the battery just dies without warning....anywhere, any time....

The contact owns a 2017 Subaru Outback. The contact stated that the battery drained without warning. Additionally, the liftgate would inadvertently open. The vehicle was taken to the local dealer where it was diagnosed and determined that a battery replacement was needed. An electronic update was completed. The battery had been replaced three times. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 35,000.

Mileage: 35,000

I have a 2017 Subaru Outback that has constant dead battery problems. I have purchased 5 batteries, the last one a month ago and today the car would not start again. Jumped it, drove it 30 min., and now it starts but don’t trust it to start tomorrow morning.

We purchased a new battery on 12/21/21. During the latter part of February thru March 9, 2022 we have kept the car in our garage and twice during this time frame the battery was completely dead. Requiring us to put battery charger on battery, charging for period of time in order to start car. We have had battery tested at service center where battery was purchased and they say there is nothing wrong with the battery and have refused to replace it. We have seen where other Subaru Outback owners have experienced similar problems. There must be some type of electrical issue with these vehicles that causes a drain on the batteries. This appears to be a problem that should be investigated on these vehicles. We should not be stranded knowing car has a brand new battery!

Have replaced the battery on three different occasions in our vehicle. Research shows that Subaru knows that this is an issue for 2015 to 2020 Subaru Outbacks and there is a class action lawsuit regarding this battery drain issue. The defect is called a CAN (controller area network) issue that drains the battery. Reading postings on the internet, numerous individuals who own Subarus with this issue have been stranded. There needs to be a recall regarding this issue that Subaru is well aware.

Vehicle battery drains intermittently for no reason. Subaru claims nothing is wrong but replaced the battery. The problem has not changed.

Battery drains too quickly. Lots of corrosion on battery terminals. Corrosion builds up over very short period of time. Risk of car not starting when needed. No warning lamps, or messages have come up. Battery problem could be related to other electronic issues like automatic windows, and cabin lights problems.

drove car to appointment, when tried to start just a few minutes later, vehicle was unresponsive anything electtrical would not work, had to be jumped off

I have been impacted by the issue with Subaru batteries. They drain when the car is not running and cause the vehicle to not start. I have replaced my battery multiple times now. This is a known issue with Subaru vehicles and is also the subject of a class action lawsuit against Subaru of North America.

the car battery gets completely drained after up to 24 hours of non use. this has happened repeatedly over the last couple months. replaced the battery and the same issue occurs with the new battery, completely drained after less then 2 days of not being used.

After replacing my battery today, I am on the third battery in 4 years. There is an apparent problem with parasitic battery drain with this vintage Outback. My car died at a gas station after getting gas. I work in an area with no cell coverage, so had this happened at work, I could have been remotely stranded. I had a local service center (not the dealer) confirm the battery drain. I had no warning message indicating an impending failure, but research shows that this is a known issue. I have contacted Subaru USA regarding potential software updates and/or component replacement and am awaiting their reply.

I am now on my SIXTH battery in my 2017 Subaru Outback, having had to replace it 5 times in the last 2 years. For a car that has less than 30,000 miles, is maintenanced regularly, taken care of and driven well, this is absurd. The dealership has acknowledged that there was a technical issue that was making the battery drain quickly, but even after reprogramming, the NEW battery still died a few months later. My research indicates there is a widely known issue with battery drainage on this model of car, and yet Subaru of America refuses to admit this or make it right, other than continuing to replace the battery again and again. I have been stuck in parking lots and away from my home, with two very small children, several times now and I worry about our safety as this continues to happen again and again.

Battery drains very fast. Sometimes the electrical system won't work properly; the trunk gate won't open, the auto up and down on the drivers side window controls may or may not work. There doesn't seem to be any pattern to this. There are no notifications that say there are any problems. Will have to replace battery soon.

The battery has started draining while sitting in a garage overnight. I had the battery replaced on 01/27/2022 at a reputable repair shop since the 2 year old battery was dead. This is the 3rd battery placed in this vehicle since I purchased it new in August, 2017. The charging and electrical system were checked every time and found to be working OK. The new battery drains overnight while the vehicle is sitting in a garage. I have placed a trickle charger to maintain the battery. However, I removed the charger and monitoring the voltage with the vehicle just sitting in the garage I see the voltage steadily dropping. Measurements as follows: Immediately after driving over 50 miles (11:25 AM)- 13.30 volts (13:20 PM) - 13.20 volts (16:00 PM) - 12.84 volts (18:00 PM) - 12.74 volts (20:00 OM) - 12.64 volts (05:30 AM) - 12.25 volts I have verified that there are no lights left on and everything is turned off while parked in a garage.

The battery drained suddenly and unexpectedly overnight. The last it was driven was during the day and I'm certain that no lights had been left on. This easily could have stranded me somewhere unsafe if the drain had not happened at home.

The battery drains prematurely due to defective electrical system.

Vehicle battery has failed for second time. Failure of battery to function and operate properly is a safety risk to the driver and other passengers in the vehicle for a number of reasons other Subaru owners have detailed in their vehicle complaints forms previously submitted. Original battery was replaced on 2 November 2020 under Subaru warranty. New battery has now failed on 22 January 2022, resulting in additional cost to owner to pay for towing service to transport vehicle to dealership for diagnosis and repair/replacement.

The contact's friend owns a 2017 Subaru Outback. The contact stated that the battery failed to retain the charge. The vehicle was taken to the dealer, and the dealer replaced the battery. The dealer informed the contact that she needed to drive the vehicle more frequently to keep the battery charged. The manufacturer was not made aware of the failure. The failure mileage was unavailable.

The battery in the vehicle completely drains if the vehicle is not started every day and run/driven for a period of time. I called the dealer where it was bought new by me and they told me it was a common thing that happens and just to make sure the interior lights went dark when the vehicle is parked. To me, that was a lame way to blow me off. I have talked to others that own these same vehicles and they have the battery drain issues as well. Being retired and owning 2 other vehicles, I do not drive the Subaru every day. On an average I have to jump start the vehicle at least twice a week. This is very discouraging to me since I paid so much for this car.

The battery is continually draining and requires the car to be jump started. This has been happening for the couple of years.

Car back door won't open, despite 3 new batteries. Remained locked so that couldn't remove equipment from back--Dangerous. Have been through 3 batteries in 26,000 miles....all that the car has been driven since it's purchase, new, in 2017.

Underlying and undiagnosed electrical issue is placing excessive load on battery to a point where battery can't recover. Have had issues on shorter drives and long drives. We are currently on 4 battery replacements in less than 18 month period. After a quick Google search is a common issue among other Outbacknowners. Best guess is something with a faulty design on alternator and/or electrical system which pulls power accelerating battery decay. Have taken to Subaru several times and they just say it is normal. This is not normal and very dangerous. We have been stranded several times. One time after a 7 hour drive on the other side of state (vacation).

The contact owns a 2017 Subaru Outback. The contact stated that the vehicle would not start. The contact stated that the battery in the vehicle had been replaced three times. The contact stated that two batteries were replaced in one week and the last battery was replaced a week ago. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer however, the contact had spoken to a local dealer who suggested that the battery be replaced. The battery was replaced however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

The battery drains after not using the vehicle for 48hrs+. We've replaced the battery 3 times and have had to jump start the vehicle more than 10 times in the last 18mos. This causes a safety concern as there have been times where the vehicle wouldn't start in unsafe areas and late at night not to mention a major hassle to get transportation while stranded in the middle of an airport parking lot at night. This is happening temperature independent, cold and warm (60F+) with the only factor being if the car site for more than 2 days.

I have just over 33,000 miles. I already had to replace the battery. Its 60 degrees out this past week and with a 1 year battery the car doesnt start. I have had to get my car jumpstarted 5 times in the past 5 days because the battery goes completely dead. Not even enough power to unlock the doors. I have to use the manual key.

The battery in this vehicle consistently drains to the point it cannot start the car. It happened with the OME battery and all subsequent replacements. I reported it originally to Subaru on the date below but it has continued to happen and I have had to buy a portable charger along with new batteries to work around the issue. Leaving a door open for 15 mins or radio on for 4 mins without the engine running can be enough to cause the car needing a jump start to operate. Leaving an interior light on will also drain the battery but am less sure how long that needs to happen. I had been searching forms for a solution and saw I should report it here. This doesn't happen in my 2007 sedan so can't imagine this should be happening on this 2017 outback. I am also surprised the company has not addressed a fix for the issue, so much for buying another one. Thank you.

The battery goes dead prematurely. This is a 2017 Outback and I am having to replace the battery for the third time already. Something is wrong with the electrical system.

I have had a number of unexplainable dead batteries. I have AAA and had battery jumped or battery replaced. In the last week I've had to call AAA assistance twice. Each time the battery and alternator test came back okay.

My battery has died seven times. I have received three battery replacements. Never a full solution. Windshield wipers never work properly either, despite changing brands.

Several times, sometimes overnight, car battery is dead when attempting to start. So far, I have found a .03A leak in the STOP circuit.

I purchased a used 2017 Subaru Outback Premium in January 2020 from Johnson Subaru in Raleigh, NC. It was a Certified car and had a brand new Subaru brand battery as part of the prep before the sale. That battery failed on Aug 23, 2021...less than 18 months old. A Subaru dealer agreed to replace it under the 2 year battery warranty. The free replacement Subaru brand battery that was installed in my Subaru Outback in August 2021 failed on November 28. 2021...less than 4 months old. The tests at O'Reilly Auto Parts on Nov 28th show the battery was delivering 0 volts. The alternator was tested, too, and it was providing 14 volts to the replacement battery. When Subaru installed this battery last August the Subaru Service Adviser told me that there was no warranty on a replacement battery because Subaru would only replace it once. Why aren't replacement parts guaranteed? They are brand new. Subaru batteries are defective and cannot supply sufficient voltage to the car's electrical system. They don't last as long as their 2 year warranty. I have pictures of the battery test and the alternator test below. Poor quality Subaru brand batteries are a known issue and Subaru should take action to provide better replacement parts and the replacement parts should also be warranted. I can't depend on Subaru brand batteries. I bought a battery from O'Reilly while I was there at a cost of $159.95 plus tax and core. I would like for Subaru to reimburse me for at least part of that expense.

Since purchasing this vehicle in May, 2017, I have had a dead battery 5 times. The original battery was replaced by Subaru in 2020 as it wasn’t holding a charge & a leak was found. I routinely drive my car a few times each week whether I need to or not as the dealership maintains that this is required to keep the battery charged. Today I attempted to start my car for another useless drive around town & it wouldn’t start. I cannot rely on my car being available to start when necessary.

The vehicle has an electrical problem or problems that drain the 12-volt battery leaving us stranded, unable to start the car. The problem or problems also lead to unreasonably short battery lifespans (average lifespan = 19-months). Subaru replaced the original battery under warranty after only 23-months. The Subaru warranty replacement battery (#2) died after only 12-months, and we paid for an emergency replacement through AAA at a cost of $145.88. Today, Subaru informed me that the third battery needs to be replaced after only 21-months at a cost of $198.80. The AAA battery (#3) remains under warranty, but it seems unreasonable for AAA to bear the cost of failures due to a faulty electrical system.

My battery is constantly dying. I upgraded the battery to a much larger one yet it keeps dying. If the car sits for more than three days it dies. If the car is driven for a very long time then it will stay working for about three days, then die. Today it is dead. It was dead yesterday. I jumped it yesterday, drove it around, restarted it to make sure, drove it around some more and then parked it. Today it is dead. The battery voltage is fine (a bit low, perhaps) at 12.8V, when charging at 14V. If I jump the car in my driveway, run it for a while, it essentially does not charge the battery. It is almost like the car is designed not to actually charge the battery unless you drive it a lot, which seems counter-intuitive. Engine RPMs doesn't seem to affect the charging ability even though it should. I have one after-market device installed: a remote car starter, built and installed by Subaru. Otherwise, this is a stock, 2017 Subaru Outback. All interior lights are switched off, the head lights are left in the Off position, yet the car continually dies. When I do drive it on a daily basis, it usually is fine. However, I did have it die one time while doing a bunch of errands. Basically, drive 10 minutes, stop, run the errand, drive 10 minutes, stop, run the errand, etc. After the fourth or fifth errand the car was dead. As this is a continual problem I have a lithium power pack designed to jump the car, so that provided the rescue I needed. But I should not need this type of rescue!

Battery totally dead. No sounds or lights came on. The battery tested 500 miles before and was good. The car was functioning 7 hours earlier and then was totally drained the next morning.

In five years, we have needed 3 batteries. On two occasions we were stranded. Car would not start. Dealer changed battery on first occasion. New garage had to replace twice. The first occasion was during a service where battery was tested and failed. Third occasion found me stranded in a parking lot. There were no warnings. Car just failed to start without a jump. Something seems to be draining the battery and a solution has not been found. Car has approximately 41,000 miles. Doesn't feel reliable at this point. Thank you.

I am experiencing frequent battery drain and have already had to replace the battery once since purchasing the product as a new vehicle. I'm now on my second battery and experiencing the same battery drain issue. This issue has left my family stranded.

2 battery failures… First failure 15 Mar, 2018 (4,381 miles) and the second of which was 26 Oct 2021 (16,237 miles). Batteries were completely drained. The first battery actually failed when I attempted to start the vehicle. Instead of engaging the starter, the accessories light went out along with a strange audible sound. Because of this I had the vehicle towed to the dealership where they replaced the battery. Second….went to start the vehicle and battery was completely dead. No accessories…nothing. Jumped vehicle and drove for about 30 minutes. Noticed that window controls were not working correctly on the drivers control panel for the drivers and front passenger windows.

Battery is draining at a faster rate than expected. Replaced 2 batteries with 3 year warranties in 5 year time.

Battery Dies often if vehicle not driven for couple of days, or short trips

2017 Subaru Outback: The vehicle has become completely unreliable due to battery drain issues that result in battery failure. The battery has been replaced and upgraded and it continues to have issues. My children and I have been left stranded many times over the years. The dealer has tested the battery multiple times and the alternator, all tests have come back normal. The dealership has not offered other alternatives or have they been willing to do further investigations on the issue. There seems to be an electrical issue in the vehicle that has not been addressed by Subaru.

Battery prematurely dies. I have replaced it 3 times in the short life of the car. It's especially a problem when I'm running errands and make several stops, turning.off vehicle. It struggles to start and maybe by 4th stop, it doesn't start and I'm left stranded. There is something draining the battery and it's not reliable.

What component or system failed or malfunctioned, and is it available for inspection upon request? - The battery failed and car was inoperable. this happened after 2 years of purchase. How was your safety or the safety of others put at risk? - Me and family including children were left stranded in cold outdoors until help arrived. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes the battery problem was reproducible and Dealer confirmed the issue and replaced the battery that was under warranty. The replaced battery also failed after 2 years and they replaced again with similar battery, which is prone to fail at any moment, according to my experience. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - The dealer inspected the battery and found unusable. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Intermittent lock-outs and needing jump starts. Then it failed totally. Second battery was a sudden failure. One morning the car was found inoperable. Upon towing to the service center, they discovered the battery was dead.

Car has 22,000 miles on it and we are on our third battery. Just replaced second battery last week. Hopped in car to go run errands and car is completely dead. Second battery was bought in June 2019, third September 2021. Taking car to Subaru next week to have it diagnosed. Battery was dead with in three days.

Original battery died while away from home, replaced with new battery which then also died 5 months after installation. I do not feel I can safely use the vehicle with my family for fear of battery drain/dying while we are away from home. No warning lights or other indication anything is wrong. No aftermarket parts installed. Took car to Firestone for diagnosis and they said that alternator is working fine, no other issues identified.

I have to jump-start my vehicle several times a week, sometimes multiple times per day. The battery drains dead in minutes, even after an hour long trip. I have about 42,000 miles on my car and I'm on my third battery - about to purchase a fourth battery. I also had to purchase a jump box to store in my car due to being stranded several times with a car that does not operate. I leave all cabin light switches set to the OFF position, I do not use the trunk lift if the car is not running, I do not leave the headlights on, and I drive roughly 4 days per week. This is unacceptable, and dangerous - Subaru brands these cars as adventurous and outdoorsy, but I have been stranded in dangerous snow storm and I'm sure others have as well. There were never any system or dash warnings - it just fails to start without warning.

AFTER PURCHASING THIS VEHICHLE IN DECEMBER OF 2019 IT HAS REQUIRED 2 NEW BATTERIES UP TO JANUARY OF 2021. THAT MEANS THIS CAR IS ON IT'S THIRD BATTERY. BOTH INSTANCES ENDED UP STRANDING MY SPOUSE. SUBARU COULD NOT DIAGNOSE THE PROBLEM AND JUST REPLACED THE BATTERY IN EACH INSTANCE. EVEN AFTER I COMMUNICATED THAT THE ISSUE IS OUT OF THE ORDINARY AND THERE MAY BE AN ISSUE WITH THE ELECTRICAL SYSTEM, SO REPLACING A BATTERY IS NOT THE SOLUTION. THEY JUST CLAIMED THE CAR NEEDS TO BE DRIVEN MORE FREQUENTLY. THIS SAME PROBLEM JUST OCCURED AGAIN TODAY, 8/26 AND REQUIRED ME TO JUMP START THE CAR. THERE ARE NO OTHER WARNING LIGHTS OR MESSAGES. I'M CONVINCED THERE IS SOME SORT OF ECLECTRICAL DRAW ON THE CAR'S SYSTEM AFTER IT IS TURNED OFF THAT IS CAUSING THIS, BUT SUBARU REFUSES TO ADDRESS IT.

I have had issues with battery drain since purchasing the car. On 6-7 occasions the battery died through no identified cause. Once it was in the mountains where we went skiing for the day and returned to the car and the battery was dead. The other 5-6 occasions, I did not use my car for durations ranging from a few days to 3 weeks and when i went to use it, the battery was dead. It should not lose charge for that short of a duration of non-use. I took it to the dealer for an electrical and battery inspection and they found no issues. They refused to replace the battery since they said it was fine. I decided to replace it on my own dime due to the issues. But even after replacing it with a brand new battery, the issue has persisted. I've had to purchase a portable charger that i carry with me at all times because I am nervous of it dying and being stranded like it did on the mountain especially because I have small children.

The battery have prematurely drained on me twice in the last two years.

I am having issues with my 2017 Subaru Outback on battery drain. 37,000 miles. I've had to replace the battery 2x (2019 and again today) and a failed battery right after getting it fixed by Subaru services. The battery drains much quicker than required.

Battery kept on dying. The latest happened after I drove it daily for 3 days, so it's an active car and no unattended light to cause drain. It's a well maintained, low mileage (17,800 miles) car and I'm the original owner. When battery died 2 years ago, Subaru admitted malfunction and replaced the battery. Since then I had multiple jump starts wasting time to call roadside assistance, missed school/ meetings and I'm afraid deadly risk if I'm off road to call for help.

The battery frequently goes dead, just a few days after the last drive. We don't believe any lights were left on, etc., but perhaps there is an unknown current drain. This happened at home, so it wasn't dangerous, except for the need to jumper to another vehicle. It could be dangerous if we were stranded away from home. Not reproduced by a dealer or service center. The battery was replaced once, already. No warning lights or symptoms before the failure.

I'm the 2nd owner of a 2016 Outback. I bought it with 28k miles on it in 2017. It now has 33k. However - I drive daily...just not far. There is zero excuse for my battery dying at 30k. I called Subaru - and they initially to me to 'buy the battery (Sunday) and we'll cover it. Upon meeting with Subaru mgnt - looking for my money back.....I'm then told "you're out of warranty last week". Something is very wrong with this electrical system and Subaru dealerships - as Subaru is walking away from it. I got stuck with the new battery bill - but Subaru is stuck with a major problem - one that'll come back to bite them hopefully!!! SHAME ON SUBARU.

I drove my Outback for 10 minutes. I stopped to run an errand that took 30 minutes. I then tried to start the car and it wouldn't start. All the lights on the dash turned on. I then tried several more times. It still would not start. Then I waited several minutes and it started. I drove it home. I have since tried to start it several times and it has started. The car has slightly less than 20K miles on it. This has never happened before. It was a very hot day - nearly 100 degrees and I was quite panicky that it would not start. I was worried I would be stranded. There was never any indication before that something like this might happen. I am going to call the dealership tomorrow.

The ignition key becomes stuck in the ignition upon stopping the vehicle and placing the gear shifter into "park" and turning the vehicle off. Intermittently the key is unable to be removed from the ignition even though the vehicle is in the "park" position and turned off. Usually after starting and stopping the vehicle and moving the gear shift a few times the key can be removed from the ignition. This problem does not occur every time the vehicle is driven, but lately it is happening more frequently.

Our 2017 Subaru Outback has had multiple incidents of “ Sudden Dead Battery “ in the Mornings. We have had the Car Checked out at CarMax where we purchased it and we’re told the Service Tech couldn’t determine the Cause and we should take it to a Subaru dealership which we did…. The Technician could not Identify the Cause either but suggested a New Battery which we chose not to do… No Service Representative acted ignorant to the facts that this is becoming a Known issue on a National Scale with Multiple Lawsuits being Filed for the Same problem… We now Carry a Battery Jumper and Always have the concerns that the Car will not start.. So far, the Battery continues to go Dead at various times after being parked overnight so I can jump start it from home… I read another complaint that mentioned the multiple lights/ warnings and Displays coming on the dashboard- We have experienced that same scenario… we see flashing lights and information that do not show during Normal Driving operation.

At 15,000 miles my battery died while on vacation (July 2019). We were far from the main road. We were lucky to see a motorist who helped us jump start the car. I replaced it with a new battery. The battery died two weeks ago at 37,000 miles. Something is draining the battery but Subaru will not acknowledge it. This defect can have serious consequences for people who get stranded in remote areas and far away from towns and population.

Battery keeps draining. The battery has now been dead three times for no apparent reason.

Battery drain due to electrical issues. Two replaced batteries in under 2 years.

Battery was dead many times due to a parasitic draw. Dealer installed new batteries at no charge. Dealer with the help of Subaru Technical could not find the cause. Auto is available for inspection. Dealer could not duplicate problem but was able to inspect on each occasion. There were no warnings that the problem would occur. Last case is #68469384405 hat was communicated to Subaru Techline

Car battery drains at an accelerated rate.

I purchased the car new on 28 February 2017. The car was started and driven to the front of the dealership for me to pickup after purchase. When I went to start the car, it did not start. The dealer said a light was probably left on and the dealer replaced the battery. On 29 January 2021 my car required a jump to start. I drove to the dealership and they said I needed to replace the battery. From the time of purchase I have noticed battery problems such as slow start or difficult starting. Also I required more than one attempt to start after the radio was used without the engine running for less than 10 minutes. On 26 March 2021 I notice the clock was not keeping correct time, the keyless entry stopped working and other electrical malfunctions. I took the car to the dealership and it took 7 days to troubleshoot the problem. The dealership said the problem was the driver side approach light was shorted. I have also have passenger side front window automatic closing problems. The window closes all the way then immediately opens half way.

On six separate occasions four times with out any battery drain and twice when I had charged my phone after turning off the engine the battery failed to start the car. It had to be jumped with a portable charger. The car has 62000 miles on it and no warning lights or any other indicators. On my last oil change 7/12/2021 it was tested and just crossed the line into the red and needs to be replaced.

The battery on this vehicle needs to be charged weekly, the battery tests fine, but something is drawing the charge.I have been charging the battery weekly for almost a year now.

Purchased 05/2017. Within 2 weeks battery dead. Towed to dealer. Told okay. July 2017 , dead battery. Charged, dead next day. New battery. 10/2018 new battery. 04/2021, new battery. Condenser for a/c was replaced 05/2021

Random dead battery. Battery replaced. Random dead battery. Got a boost start battery for emergency. Random dead battery, etc. Car will not start you do not know when. No warning. Will contact dealer, again but they were dismissive of the issue last year.

car was left in garage for 8 days, did not start upon return. no lights or devices were left on during that time but battery was completely dead. needed a jump from roadside assistance; incident follows pattern history of battery issues ranging from trouble starting and lack of power to quick drain of power if the car idles too long. Original battery that came with the new vehicle has already been replaced under warranty once. Manufacturer is currently facing a class action lawsuit based on the electrical system's inability to fully power down even when the vehicle is completely turned off, which drains the battery if the car isn't operated frequently. service center told me I just needed to drive it for up to 30-40 miles of constant speed e.g. freeway driving on a regular basis. this is obviously not practical and should not be necessary for normal operation of the vehicle.

We have had to get a third-party charge to the battery 3 times in the last 2 months. The car had been turned off so there should have been no battery drain.

My car wouldn't turn on in April of 2020. When I opened the hood there was corrosion around the top of the battery. The battery was dead and had to be replaced. I bought the car new at the end of 2017 from a dealership.

received clean bill of health for battery after 10/24/19 service at dealership. AAA replaced battery on 10/31/19 when car would not start. Car would not start. Had to jump battery on 3/15/21. Car would not start. Had to jump battery on 6/20/21. Car would not start. Had to jump battery on 6/21/21. AAA replaced battery on 6/22/21 when car would not start. Blind spot monitoring turns itself off about 50% of the time. Repaired multiple times at dealership.

Since I bought the 2017 Subaru Outback new from the dealer, I have experienced at least four instances when the car wouldn't start because of a dead battery. Once, (I assume) it was because the doors were open for a long time (a couple hours) while I cleaned the interior. The other three times were after I had driven it for a short trip, shut the car off, and returned to the car and it wouldn't start. There were no lights or auxiliary items left on. The most recent time (6-29-2021), it was parked for 20 minutes between trips and wouldn't start. I made a video of the engine compartment when I tried to jump start it and there is a loud noise coming from the engine. Something is running in the engine when the battery is too dead to start. It's loud.

In May 2020 my car battery was replaced. The battery would not hold a charge after a few days of sitting. The dealer found no issues at the time. Today I had a similar issue. The car was parked in my driveway for 5 days, I was unable to start the car, the battery was dead and needed to be jumped. The vehicle is back at the dealership. I was told that if the battery failed, I would be charged for the replacement, as they do not prorate batteries.

Purchased my 2017 Outback in 2016. I have had FOUR batteries in less than four years. We were stranded in the middle of the night on the freeway hours from home, for a problem that has been ongoing. Each time the dealer has given us a new battery instantaneously. Ironic, that they claim there are no problems, when this issue is well documented online. No warning, but each time different symptoms. Hatch beeping unexpectedly, car won't start after short trips, etc... First time was only 9 months after first purchase of vehicle, 2nd time was a year and a half later, 3rd time dealer downloaded software patch, and battery still didn't last past 22 months. Thankfully battery is warrantied 36 months. How many complaints does the NHTSA need for further action? Isn't two lawsuits enough?

The battery seems to die frequently. I am on the second battery after having purchased this car. I now carry a portable charger in the car just incase the car dies in transit. Just today, I ran a quick errand, got to my destination. Decided to repark my car and it would not start.

Battery drains all the time when car is off OR in accessory mode: This vehicle was purchased new. The battery has died quickly multiple times throughout the life of the vehicle. My husband and I realize that we have had the car jumped many, many times for things that should have not caused the battery to drain. We also looked on this nhtsa site, realized this is a problem with other similar vehicles and a class action suit is pending. For the past year we have learned to not keep any electrical on when the car is not running. The last two times: within the last month. I was waiting to pick up my child from an event, I turned the car totally off but left the key in the ignition. This, I found out later, caused the battery to drain in 10 minutes and I was stuck. Two weeks ago, I went to the drive in. When pulling in, I remembered that the car battery dies but I needed the radio to hear the movie - thankfully the movie theater had a jumper as my battery died in less than 30 minutes. No one else at the movie had this problem. I had three kids with me and that is the point, the car was specifically purchased because Subaru advertises that they make reliable vehicles, but this car is not as does not hold a charge. There is no warning that the battery will die. My liftgate also once stopped working. We googled it and had to jump the car to reset the computer to make the liftgate work again. I went to the dealership on 6/9/21, and asked them to do a diagnostic on the battery and alternator during the annual inspection. They said everything is fine and that they researched the problem. They explained that this a known fault and there is nothing that can be done and Subaru has no current plans to fix. They also said cars with FOBs drain too with just the FOB being nearby (I have a normal key). So I called Subrau national customer service and they told me there is nothing they can do and that I need to go through the dealership.

I am the original owner of a 2017 Subaru Outback Limited. There is an undiagnosed drain on the electrical system that causes the car not to start. The first time I replaced the battery, but two months later the car wouldn't start after being left in the garage over the weekend. I had to call AAA to jump the car. The Subaru dealership couldn't find any issues with the electrical system or the battery. A month later, I drove it to work and the car wouldn't start when I got in it to go home and had to be jumped to start. About three weeks later we made a six-hour road trip, parked the car at the hotel and not only would it not start in the morning, it was so dead that the back hatch wouldn't open so I could get the jumper cables out of the spare tire compartment. Fortunately a good samaritan in the parking lot had cables and jump started the car. If I park the car Friday night and don't drive it Saturday it won't start Sunday. I had to buy a battery charger for the garage so that I can jump it if it won't start. When I know I am not going to drive for more than a day, I now disconnect the battery cables so it will start when I drive it next. Ridiculous for a four year-old car with 63,000 miles.

I have had multiple issues over the years with the battery 2017 Subaru Outback keeping a charge and I have required a jump multiple times. My latest issue is over the last 3-4 months I have required a jump and while researching the issue, I came across Chimicles action lawsuit for the same problem I've been having. Please include my information in any database where information is being collected. Feel free to reach out to me if more information is needed.

Vehicle’s battery keeps draining unexpectedly. Vehicle takes multiple attempts to start in heat, battery has been replaced by Subaru certified dealer after inspection and is still occurring. Vehicle has only been in my possession for a month and a half. No warning lamps. There are MULTIPLE dates for this occurrence.

After the transmission is in park and the key is turned to turn-off the engine, the key will not advance to the "LOCKED" position and cannot be removed. Also, the steering wheel does not lock. This apparently can be remedied by repeatedly shifting from drive to park forcefully. Also, disconnecting the car battery seems to allow turning the key to "LOCKED."

Ignition key fails to be removed after placing car in park. Key is locked in the ignition column. Steering wheel lock is not the culprit. User must turn key to accessories and continually shift car from drive to park in order for computer to recognize the car is in park to release key.

Battery losing power. Bought new battery in 5/2020, recharged in 1/2021 and again in 5/2021. AutoZone has stated it's a good battery, but is being drained by something. No lights have been or other known things left on after turned off car. The lights do not dim when driving either. I have read a lawsuit has been filed regarding it could be an electrical problem with the Subaru. I have been stranded 3 times with this problem.

Battery completely drained. Replaced with new compatible battery that drained completely again in two days. Can jump start but otherwise no power to anything (locks, dash, etc). Nothing left on in car to drain battery.

- I have been stranded multiple times waiting on a jump because the battery has drained and died for no apparent reason. - OEM Battery on my 2017 vehicle was replaced under warranty at the end of 2019. At the end of 2020 (one year, and less than 10,000 miles later) I was stranded in a parking lot waiting on a jump after sitting in the car with the radio on for 45 minutes. I took the car to an auto parts store for testing and it "failed." - In May of 2021 I went to get in the car after 3 days of not driving it and the replacement OEM battery was completely dead. To the point that it wouldn't even unlock the car doors using the key fob.

subaru battery drain problem for my 2017 outback

Car will not hold a charge. Have seen dealer and called Subaru of America. Problem remains unresolved.

The electrical system regularly drains the battery. I have replacement the factory battery TWICE with an aftermarket high end battery and the issue still occurs. Car will be completely dead.

Car on battery number 3...should not be. Something wrong.

Car on battery 3... Should not be Problem somewhere

The battery keeps needing to be replaced. The battery dies in 1.5 years or less . This is not good. The dealer says they gave me a bad battery and the system looks fine, but this has happened twice now, Something is wrong with the system.

PREMATURE BATTERY FAILURE. FOURTH BATTERY REPLACED BY DEALERSHIP 3/21/21 SINCE PURCHASED NEW 9/15/2016

Mileage: 55,023

I HAVE HAD TO REPLACE BATTERY TWICE. BATTERY FROM FACTORY HAD A BAD CELL AND IT WASN'T QUITE 2 YEARS OLD. DEALERSHIP REPLACED IT IN MACON, GA. LESS THAN A YEAR I WAS AT A SERVICE PLACE FOR OIL CHANGE. CAR WOULDN'T START AND HAD TO REPLACE BATTERY. DATES: 10/22/18, 7/15/2019

Mileage: 34,378

I AM ON MY 4TH BATTERY IN 4 YEARS. THE BATTERY GOES DEAD VERY QUICKLY AND THE SERVICE DEPARTMENT CAN’T TELL ME WHY. THERE ALSO SEEM TO BE OTHER RANDOM ELECTRICAL ISSUES THAT GO CRAZY AT RANDOM TIMES. THE CRUISE CONTROL WHEN TRYING TO SET THE SPEED HIGHER WILL GO LOWER. THE WINDOWS WILL OCCASIONALLY NOT ROLL ALL THE WAY UP.

Mileage: 23,144

BATTERY DRAIN IS UNUSUAL. BATTERY LIFE SHORTENED SEVERELY AS A RESULT

Mileage: 2

REAR BACKUP CAMERA REMAINS ON AFTER SHIFTING FROM REVERSE TO DRIVE. SCREEN HAS SEVERE BURN IN WITH “Z” PATTERN ACROSS ENTIRE DISPLAY. MAKING IT UN-VIEWABLE.

Mileage: 20,000

BATTERY HAS FULLY DRAINED AT LEAST FIVE TIMES. TOOK IT TO DEALER AND THEY “FOUND NOTHING”. I HAVE PURCHASED A MOBI POWER CELL FOR JUMPING THIS OUTBACK.

Mileage: 3,000

VEHICLE SUFFERS FROM UNKNOWN ELECTRICAL PROBLEMS THAT CAUSE FREQUENT BATTERY DRAIN, WITHOUT SOMETHING OBVIOUS LIKE A DOME LIGHT BEING LEFT ON. DESPITE BATTERY REPLACEMENT, DEAD BATTERIES ARE A COMMON PROBLEM LEADING TO NOT BEING ABLE TO START THE CAR IN POTENTIALLY UNSAFE AREAS (OFF HOURS, FAR AWAY FROM ASSISTANCE, ETC). SEEMS LIKE A NEW CAR SHOULDN’T HAVE TO REPLACE ITS BATTERY THIS FREQUENTLY.

Mileage: 35,000

I BOUGHT MY CAR IN 2016. I HAD A JOB THAT MADE IT NECESSARY TO DRIVE 44 MILES DAILY FIVE DAYS WEEK. NOW I HAVE RETIRED AND DO NOT DRIVE EVERY DAY. MY CAR BATTEY WOULD NOT HOLD A CHARGE. I BOUGHT A NEW ONE, IT CAN'T STAY CHARGED EITHER. SOMETHING IN THE CAR IS DRAINING THE BATTERY. I TURN EVERYTHING OFF AND STILL CANNOT HOLD A CHARGE OVER 1 DAY. THIS IS HAPPENING TO A LOT OF SUBARU OUTBACK OWNERS. YEARS 2017 TO 2020. MY CAR IS A 2017. I HAVE HAD TO BUY A CHARGER AND MUST LEAVE IT ATTACHED TO THE WHENEVER I'M NOT GOING TO DRIVE FOR A DAY OR TWO. I HAVE A $40,000 CAR AND I CANNOT TRUST IT.

WE HAVE EXPERIENCED MULTIPLE, ONGOING BATTERY DRAIN INCIDENTS, REPLACING THE BATTERY TWICE IN ONE YEAR (MOST RECENTLY). WE ARE LEFT STRANDED REPEATEDLY AND MUST JUMP THE CAR FOR IT TO START. I UNDERSTAND THIS IS AN ONGOING ISSUE WITH THIS MODEL AND OTHERS. THE INCIDENTS HAPPEN SEEMINGLY RANDOMLY. IT IS WORKING FINE, THEN YOU GO BACK TO GET IN IT AND IT WON'T START. SOMETIMES, WHEN YOU ARE ATTEMPTING TO START IT, THE BACK HATCH WILL MAKE A SOUND/MOTION. WE HAVE BEEN STRANDED MORE TIMES THAN I CAN COUNT! AFTER 4 YEARS OF THIS, WE ARE BEYOND FRUSTRATED. I DO NOT FEEL SAFE ON THE ROAD BY MYSELF. MOST OWNERS HAVE TAKEN TO KEEPING A BATTERY JUMPER WITH THEM AT ALL TIMES. RIDICULOUS.

Mileage: 52,000

SOMETIMES THE BATTERY GOES DEAD FOR NO REASON. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 2 YEARS, WITH THE MOST RECENT EVENT OCCURRING TODAY (MAY 10, 2021). IT COULD OCCUR AFTER I HAVEN'T DRIVEN IT FOR A DAY OR IN THE MIDST OF A ROAD TRIP AFTER I'VE STOPPED FOR LUNCH AND IT WON'T RESTART. I HAVE REPLACED THE BATTERY 2 TIMES SINCE PURCHASING MY CAR (USED) IN 2019.

Mileage: 32,000

THE BATTERY IS PREMATURELY DRAINING AND THIS HAS LEFT US STRANDED AND REQUIRING A JUMP START. THIS IS A SAFETY ISSUE FOR MY FAMILY. THE OEM BATTER FAILED AFTER 18 MONTHS. THE NEW BATTERY (WITH A 5 YEAR WARRANTY) HAS NOW FAILED AFTER ANOTHER 14 MONTHS. THIS IS NOT DUE TO LEAVING A LIGHT ON OR A DOOR OPEN. THE VEHICLE IS NOT BEING LEFT PARKED FOR LONG PERIODS OF TIME. THIS IS A DAILY DRIVER VEHICLE.

Mileage: 57,000

THE CAR DRAINS BATTERY RAPIDLY OVERNIGHT. THE IDLE CURRENT IS ABOUT 2 AMPS WHICH IS ABNORMAL

Mileage: 60,000

MY BATTERY HAS SEEMED WEAK FOR OVER A YEAR. ON A ROUTINE SERVICE, I HAD ASKED SUBARU OF SANTA FE TO INSPECT MY BATTERY. IT CHECKED OUT AS GOOD. YET, EVERY TIME I STARTED THE CAR, IT WOULD SEEM LIKE THE STARTER WAS LABORING WITH A DRAINED BATTERY. OF LATE I HAVE HAD TO JUMPSTART THE CAR A FEW TIMES, EVEN. I TOOK IT FOR INSPECTION TODAY TO AUTO ZONE, TO SEE IF I NEEDED A NEW BATTERY. THEY CHECKED IT AND SAID THE BATTERY WAS FINE AND DID NOT NEED REPLACEMENT. I LOOKED UP THE INTERNET TO SEE IF OTHERS HAD SIMILAR PROBLEMS. SURE ENOUGH, I DISCOVERED THAT THERE IS A LEGAL SUITE REGARDING AN IDENTICAL ISSUE FOR THE SAME YEAR MSKE AND MODEL CAR AS MINE. THE BATTERY HAS NEVER DIED WHILE THE CAR IS IN OPERATION OR MOVING, BUT ONLY WHEN THE CAR IS STARTED. THIS COULD BE A SAFETY ISSUE IF THE VEHICLE IS STRANDED IN A REMOTE OR UNSAFE LOCATION. TO MY KNOWLEDGE,

Mileage: 47,000

BATTERY DIES..HAD NEW ONE INSTALLED THIS WEEK, SAME PROBLEM. NO RECALL? CANT USE CAR

Mileage: 2,411

I BELIEVE ALL OF THE FOLLOWING CIRCUMSTANCES TO BE CAUSED BY AN ELECTRICAL PROBLEM: DEC.31, 2020: CAR HESITATES TO START. IT NEVER TURNS OVER SO IT DOES NOT EVER START. WE INSTALL NEW BATTERY & CAR STARTS. MID-JAN.2021: CAR WON'T START FROM PUSH START, BUT DOES START WHEN I USE MY REMOTE START KEY FOB. AFTER THAT, CAR STARTS WITH PUSH START. FEB.-APRIL 2021: CAR HAS A SEVERAL TIMES WHEN IT HESTITATES TO START, BUT ULTIMATELY IT DOES START. MAY 1-3 2021: CAR HESITATES TO START, BUT ULTIMATELY STARTS. MAY 4-5 2021: CAR NOT ONLY HESITATES TO START, BUT NOW I HAVE ALL KINDS OF LIGHTS LIT UP ON MY DASH, INCLUDING CHECK ENGINE, EYESIGHT, X-MODE LIGHT IS FLASHING, AND SEVERAL OTHERS THAT I CANNOT GET TO TURN OFF. IN ALL INSTANCES, VEHICLE WAS STATIONARY AND TURNED OFF. I HAVE PHOTOS & VIDEO BUT CAN'T SEEM TO REDUCE FILE SIZE TO REQUIRED 5MB. SIDE NOTE: UNLESS I AM AT WORK OR RUNNING ERRANDS, MY CAR IS ALWAYS IN THE GARAGE.

Mileage: 52,000

>>>THIS INFORMATION IS IN ADDITION TO THE PREVIOUSLY FILED NHTSA SAFETY ISSUE ID 11415232 <<< IN MY PREVIOUS FILING, I DID FORGET TO INCLUDE ANOTHER ISSUE THAT I BELIEVE IS ALSO ASSOCIATED WITH THE ELECTRICAL PROBLEMS I HAVE EXPERIENCED WITH MY 2017 OUTBACK 2.5I TOURING VEHICLE. SO, ALONG WITH ALL OF THE FAILURES EXPERIENCED AND DISCUSSED IN FILING #11415232, A HANDFUL OF TIMES, I HAVE ALSO EXPERIENCED THAT THE FRONT PASSENGER-SIDE WINDOW WOULD NOT WORK WHEN ATTEMPTING TO OPEN OR CLOSE IT FROM THE DRIVER-SIDE CONTROL. BUT I DO WANT TO POINT OUT THAT THE WINDOW WOULD OPEN AND CLOSE WHEN I USED THE WINDOW CONTROLLER LOCATED ON THE PASSENGER SIDE DOOR. THANK YOU FOR ALLOWING ME TO ADD-ON TO MY PREVIOUS COMPLAINT.

Mileage: 52,000

BATTERY FAILURE AFTER 6 MONTHS UNDER NORMAL USE. NO PERIODS OF LEAVING HEADLIGHTS ON OVERNIGHT, ETC. HAD JUST DRIVEN ABOUT 90 MINUTES, TURNED CAR OFF TO RUN INTO A SHOP, RETURNED AND CAR WOULDN'T EVEN CRANK. AAA TESTED IT AND THE ALTERNATOR. ALTERNATOR WAS 'GOOD' BUT BATTERY REPORTED 'FAIL'.

Mileage: 38,300

SOMETHING (ELECTRICAL ISSUE?) IS DRAINING THE CAR BATTERY AND NEEDS A JUMP IF NOT DRIVEN WITHIN A DAY OR TWO. WE REPLACED THE BATTERY TWICE WITHIN A YEAR THINKING WE HAD A DEFECTIVE BATTERY, BUT PROBLEM STILL PERSISTS. WE TOOK THE CAR TO A MECHANIC THINKING IT COULD BE THE ALTERNATOR, BUT THAT WAS NOT THE ISSUE.

BATTERY DRAINS PREMATURELY? I'VE HAD TO HAVE IT JUMP STARTED 3 TIMES IN THE PAST COUPLE WEEKS. HAD IT CHECKED OUT & BATTERY, ALTERNATOR, AND STARTER ARE FINE. BATTERY JUST DEAD IN THE DRIVEWAY IN THE MORNING. ROADSIDE ASSIST GUY RECOMMENDED FILING A REPORT BECAUSE HE'D HEARD OTHERS HAD HAD PROBLEMS, TOO, POSSIBLY WITH BACK HATCH NOT CLOSING PROPERLY CAUSING DOME LIGHTS TO STAY ON AND DRAIN BATTERY. DID FIND BACK DOME LIGHT ON 1 NIGHT, TURNED OFF LIGHT, AND RECLOSED HATCH. I FEEL LIKE I'VE BEEN DILIGENT SINCE BUT IT WAS DEAD AGAIN THIS MORNING ANYWAY. DATE LISTED BELOW IS MOST RECENT INCIDENT. PREVIOUS 2 INCIDENTS WERE ABOUT A WEEK AGO AND ABOUT 2-3 DAYS APART.

Mileage: 37,500

WITH ALL ITEMS OFF THE ELECTRICAL SYSTEM IN THE VEHICLE DRAINS THE BATTERY IN A SHORT TIME. I HAVE INSTALLED A SWITCH ON THE BATTERY TO OPEN CIRCUIT SO THE BATTERY DOESN'T DRAIN WHILE PARKED. THIS PREVENTS ME FROM BEING STRANDED AGAIN WHEN THE VEHICLE IS PARKED.WHEN I RETURN TO THE VEHICLE I SWITCH BACK TO CLOSED BATTERY CIRCUIT. I NOW CAN START THE CAR AND I AM NOT STRANDED. THIS PROVES TO ME THAT THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM DRAWING TOO MUCH CURRENT WHEN VEHICLE IS PARKED WITH NO ITEMS ON IN THE VEHICLE. IF YOU WANT I WILL PROVIDE THE CURRENT FLOW WHEN VEHICLE IS OFF AND PARKED. THIS IS A REAL PROBLEM AND I WILL PROVIDE ANY INFORMATION THAT YOU WANT. I APPRECIATE YOUR ACTION ON THIS PROBLEM.

Mileage: 10,000

THE BATTERY LIFE WAS TERRIBLE AND IT FINALLY DIED ON A TRIP EVEN THOUGH IT WAS ONLY TWO YEARS OLD. THERE SEEMS TO BE A BATTERY DRAIN ISSUE ON THESE CARS THAT CONTRIBUTES TO THE PROBLEM.

IN 2018 THE BATTERY KEPT DYING AND HAD GO BE REPLACED. NOW, IN 2012, THE SAME THING IS HAPPENING AGAIN. IT HAD TO BE JUMPED OFF YESTERDAY MORNING, AGAIN THIS MORNING AND NOW THIS EVENING IS DEAD AGAIN. THE CAR ONLY HAS A VERY LITTLE OVER 32,000 ACTUAL MILES ON IT. THE VEHICLE IS KEOPT IN THE GARAGE ALL THE TIME AND THIS IS WHERE IT IS AS IT IS DYING.

Mileage: 32,000

EXPERIENCED FREQUENT OCCURRENCES OF DEAD BATTERY (THAT WAS ONLY 8 MONTHS OLD). DEALER REPLACED BATTERY BUT I CONTINUED TO HAVE INTERMITTENT ISSUES OVER THE NEXT YEAR. TOOK IT BACK TO DEALER IN AUG 2020 FOR ANALYSIS, WAS TOLD NO ISSUE, IT JUST ISN'T DRIVEN ENOUGH, AND RECOMMENDED BATTERY MAINTAINER INSTALL OR GEL BATTERY. ISSUE CAN OCCUR WHETHER CAR WAS DRIVEN YESTERDAY OR A WEEK AGO. WAS TOLD BY INDEPENDENT MECHANIC THAT BATTERY INSTALLED AT DEALER WAS TOO WEAK SO I PURCHASED A NEW BATTERY IN FEB 2021 AND HAVE BEEN MONITORING VOLTAGE. WHILE I HAVE NOT HAD A COMPLETELY DEAD BATTERY SINCE THEN, THERE HAVE BEEN A FEW SLUGGISH STARTS. VOLT METER SHOWS BATTERY DROPS BELOW 12V WITHIN HOURS AFTER BEING DRIVEN. I ENSURE THAT NO LIGHTS ARE LEFT ON, NOR IS ANYTHING PLUGGED INTO CHARGING PORTS, TO MITIGATE DRAINAGE AND BELIEVE THERE IS PHANTOM DRAIN/ELECTRICAL MALFUNCTION SOMEWHERE IN THE SYSTEM.

Mileage: 32,000

BATTERY GOES DEAD AFTER A COUPLE OF DAYS OF NO USE

Mileage: 500

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT BATTERY HAD BEEN REPLACED TWICE WITHIN A YEAR AND A HALF. SUBURBAN IMPORTS OF TROY (1800 MAPLELAWN DR, TROY, MI 48084) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE BATTERY WAS BELOW THE LOAD TEST. THE VEHICLE WAS STILL AT THE DEALER AWAITING THE BATTERY REPLACEMENT. THE CONTACT REFERENCED A CLASS ACTION LAWSUIT FOR THE BATTERY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,900. CONSUMER STATED THE BATTERY HAS BEEN REPLACED 3 TIMES.*JB

Mileage: 40,900

SUBARU DEALER REPLACED DEAD BATTERY 10/2020. CAR PARKED FOR 20 DAYS (NO LIGHTS, ETC WERE ON DURING THAT TIME) AND BATTERY WAS DEAD. DEALER CHECKED BATTERY AND ELECTRICAL SYSTEMS AND CLAIMED ALL WAS GOOD. HE DID SAY THAT IT IS NOT UNCOMMON FOR THEM TO GO DEAD IN 10 TO 14 DAYS. THIS IS THE SECOND TIME THIS OCCURRED. THE 1ST TIME, THE DEALER REPLACED THE BATTERY (10/2020)

Mileage: 25,000

THE BATTERY KEEPS FAILING. IT'S MY 4TH BATTERY CHANGE AND I CAN FEEL THAT I WILL NEED TO CHANGE THE 4TH ONE SOON.

Mileage: 41,000

BATTERY DIED AND ELECTRICAL SYSTEM WOULD NOT CHARGE VEHICLE. CAR WAS TOWED TO SUBARU IN SAVANAH WHERE THE BATTERY WAS REPLACED AND THE CHARGING SYSTEM FIXED. THIS IS AN APPARENT SYSTEM PROBLEM WITH OUTBACKS

Mileage: 15,000

MY ORIGINAL BATTERY DIED EARLIER THAN IT SHOULD HAVE (~DEC 19/31K MI) ABOUT A YEAR AND A HALF AFTER PURCHASING CAR) AND WAS REPLACED UNDER WARRANTY. IN THE LAST 6 MONTHS, I'VE HAD REPEATED ISSUES WITH MY BATTERY BEING DEAD AND HAVING TO JUMP START THE VEHICLE. TOOK IT TO THE DEALER AND WAS INFORMED THEY SAW NOTHING WRONG WITH IT. WITHIN 1 MONTH (DEC 20) ALONE, I HAD TO HAVE THE CAR JUMPSTARTED 3 TIMES. I HAD TO BUY MY OWN JUMPER TO DEAL WITH THE PROBLEM. IT DOESN'T DIE WHILE ON, IT'S JUST DEAD WHEN I GO TO START IT.

I HAD SEVERAL TIMES IN 2020 WHERE MY BATTERY WENT DEAD AFTER LEAVING THE BACK TAILGATE OPEN OR LISTENING TO THE RADIO WITH THE ENGINE OFF. THE LAST TIME IT HAPPENED, WE REPLACED THE BATTERY, FEARING IT HAPPENING AGAIN IN THE COLD WEATHER(12/2020). ALL OF THESE SITUATIONS HAPPENED WHILE THE VEHICLE WAS PARKED AND EITHER THE ENGINE WAS TURNED OFF OR JUST THE ACCESSORY MODE WAS ON.

Mileage: 35,000

THE BATTERY DOES NOT KEEP A CHARGE. THIS HAS HAPPENED MULTIPLE TIMES . SUBARU REPLACED THE BATTERY ONCE. PROBLEM PERSISTS. CAR IS STATIONERY WHEN IT OCCURS.

Mileage: 22,000

SINCE THE TIME OF PURCHASE IN AUG 2020, THE BATTERY HAS DRAINED, AND THUS STALLED THE CAR, THREE TIMES. THE BATTERY HAS BEEN CHECKED, FUNCTIONS NORMALLY, AND IS AT FULL CAPACITY. THE ONLY OBVIOUS CONNECTION BETWEEN EACH OCCURRENCE SEEMS TO BE RAISING THE BACK TAILGATE. THE FIRST TIME HAPPENED WHILE CAMPING. THE TAILGATE WAS OPEN FOR ABOUT AN HOUR WHILE REMOVING CAMPING GEAR. THE SECOND TIME HAPPENED WHILE IN TOWN (BOISE, ID) AND THE BACK WAS OPEN FOR ROUGHLY TWENTY MINUTES. THE THIRD TIME HAPPENED AGAIN IN THE MOUNTAINS AND THE TAILGATE WAS OPEN FOR LESS THAN TEN MINUTES. THE BATTERY IS QUICK TO JUMP AND, AGAIN, HAS BEEN CHECKED.

Mileage: 40,000

BATTERY FAILED AND VEHICLE WOULD NOT START. PURCHASED A NEW BATTERY AND THE DEALERSHIP UPDATED THE ECM PROGRAM. THEY STATED BATTERIES WERE FAILING DUE TO MANY SHORT TRIPS.

Mileage: 62,305

THE CAR BATTERY HAS DIED FOR NO APPARENT REASON TWICE WITHIN LESS THAN 2 YEARS OF OWNING THE VEHICLE. I'VE HAD TO REPLACE THE BATTERY BOTH TIMES AS IT WOULD NOT HOLD A CHARGE.

Mileage: 10,000

MY WINDSHIELD CRACKED ON THE INSIDE OF THE WINDOW WITHOUT ANY FORCE APPLIED ON A MODERATE TEMPERATURE DAY WITHOUT AC OR HEAT BLOWING. I WAS DRIVING DOWN A STRAIGHT WELL-MAINTAINED ROAD WHEN IT HAPPENED AND HEARD THE POP OF THE WINDSHIELD. APPROX SPEED WAS 20MPH WITH NO STREET BUMPS AND AGAIN ON A VERY CALM DAY AS FAR AS TEMPERATURE. ALSO, NO EQUIPMENT OR PEOPLE AROUND WHO COULD HAVE SEEMED TO 'TOSSED' ANYTHING AT THE WINDSHIELD. THE CRACK IS ON THE INTERIOR LAYER OF THE WINDSHEILD AND NOT THE OUTTER. ALSO, I HAVE HAD 2 INSTANCES NOW WHERE MY CAR HAS COMPLETELY DIED WITHOUT ANY ITEMS BEING LEFT ON TO DRAIN THE BATTERY. FIRST TIME WAS AFTER THE CAR HAD BEEN OFF ONLY A HOUR OR SO AND COMPLETELY DEAD. I REPLEACED THE BATTERY AND AT THAT POINT THE CAR WAS ONLY 2 YEARS OLD. THE SECOND TIME THE BATTERY AND SYSTEMS TESTED ALL FINE BUT IT WAS SO DEAD, POWER LOCKS WOULDNT WORK WITH THE KEY FOB.

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE FAILED TO START MULTIPLE TIMES WITHOUT WARNING. THE CONTACT PURCHASED A BATTERY CHARGER TO CHARGE THE BATTERY. THE CONTACT MENTIONED THAT WHILE THE VEHICLE WAS TURNED OFF, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED 3 ADDITIONAL TIMES. NEIL HUFFMAN AUTOMOTIVE GROUP (1220 VERSAILLES RD, FRANKFORT, KY 40601, (502) 695-7500) WAS CONTACTED AND INFORMED OF THE FAILURE. THE DEALER RECOMMENDED THAT THE VEHICLE BE TAKEN IN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

Mileage: 24,000

BOUGHT THE OUTBACK NEW IN JULY 2017. IN 2018 THE CAR BATTERY DIED SEVERAL TIMES. THE THE ORIGINAL BATTERY WAS TESTED AND FAILED THE GR8 TEST AND WAS REPLACED UNDER WARRANTY. IN 2019 THE BATTERY ONCE AGAIN DIED AND THE BATTERY FAILED GR8 TEST. IT WAS REPLACED UNDER WARRANTY. IN 2020-4/2021 THE BATTERY DIED SEVERAL TIMES WHEN THE ENGINE WAS NOT RUNNING (DRIVERS DOOR OPENED FOR 10 MINUTES, RADIO ON FOR 10 MINUTES AND DRIVEN TO A RESTAURANT 10 MILES AND BATTERY DEAD AFTER 30 MINUTES). ON 4/19/21 BATTERY TESTED AND A DRAW TEST PERFORMED. THE DRAW TEST FOUND THE VEHICLE TO BE IN SPEC AND THE BATTERY PASSED THE GR8. THE CAR'S SOFTWARE WAS UPDATED TO FULLY CHARGE THE BATTERY ON SHORT TRIPS.

Mileage: 24,000

IN JANUARY OF 2020, CAR WITH44659 MILES UNEXPECTEDLY WOULD NOT START, REQUIRING A AAA JUMP, AND THEN PURCHASE OF NEW BATTERY. 11 MONTHS LATER, ON 2/1/2021 CAR WITH 55153 MILES WOULD AGAIN NOT STOP. AAA HAD TO JUMP START. WE DROVE VEHICLE TO A LOCAL DEALER WHO CLAIMED THAT BATTERY WAS NOW FULLY RECHARGED, AND THERE WAS NOTHING THEY COULD DO. WE PURCHASED AND NOW CARRY AN EMERGENCY BATTERY CHARGER WITH US OUT OF FEAR OF THIS OCCURRING AGAIN.

Mileage: 55,153

BATTERY DISCHARGES AND NEEDS REPLACEMENT.

VEHICLE DIED WHILE IN A HOSPITAL PARKING LOT AND WAS JUMP-STARTED. BATTERY REPLACED BY A LOCAL REPAIR SHOP. CAR COULD ONLY SIT 2 - 3 DAYS BEFORE NEEDING A JUMP START. TOOK CAR TO STL SUBARU DEALER. THEY UPGRADED THE CHARGING SOFTWARE. THE DEALERSHIP STATED THAT THE TWO-WEEK-OLD BATTERY WAS BAD. WHEN CONNECTED TO THE CAR, THE OVERNIGHT VOLTAGE DROPS ON THE BATTERY WOULD BE FROM 0.4 TO 0.5 VOLTS. THE BATTERY WAS TYPICALLY DEAD WITHIN 3-4 DAYS. WHEN DISCONNECTED FROM THE CAR, THE OVERNIGHT VOLTAGE LOSS ON THE BATTERY WAS MINIMAL. THIS INDICATED THE CAR HAD UNSUSTAINABLE CURRENT DRAW EVEN WHEN "TURNED OFF." RETURNED TO THE SUBARU DEALER, NOTING THE CAR DISPLAYED EXCESSIVE CURRENT DRAW WHEN TURNED OFF. THEY REPORTED WAS THAT THE FACTORY DIAGNOSTIC MACHINE HAD INDICATED NO PROBLEM WITH THE CAR OR IT'S ELECTRONICS BUT THAT THE BATTERY WAS BAD. LOCAL REPAIR SHOP DISAGREED BUT REPLACED THE BATTERY WITH ANOTHER NEW. THE OVERNIGHT DISCHARGE CONDITION CONTINUED WITH A NEW BATTERY. I PLACED THE CAR IN "PARKED AND LOCKED" CONDITION AND MEASURED THE CURRENT ACROSS EACH FUSE IN BOTH THE ENGINE AND PASSENGER COMPARTMENT. 2 PASSENGER COMPARTMENT FUSES SHOWED SIGNIFICANT CURRENT DRAW WHEN THE CAR IS PARKED AND LOCKED, SERVING A POWER WINDOW AND THE CIRCUIT LABELED "ACC" WHICH INCLUDES THE CAR'S HEATING, COOLING AND DEFROSTING. I REMOVED THESE FUSES AND THE CAR CAN NOW SIT UNUSED FOR EXTENDED PERIODS. REPLACING THE FUSES RETURNS THE CAR TO THE OVERNIGHT BATTERY DRAIN CONDITION. I NOW HAVE A CAR WITH A NON-FUNCTIONING PASSENGER WINDOW AND NO HEATING/COOLING OR DEFROSTER. IT IS UNCLEAR IF THE CAR CAN PASS THE STATE SAFETY INSPECTION IN THIS CONDITION. TO ME, THIS PROVES THAT THE PROBLEM IS NOT THE BATTERY BUT RATHER UNSUSTAINABLE CURRENT DRAW FROM THE CAR'S ELECTRONICS WHEN PARKED AND "TURNED OFF." THE CAR IS NOT SAFE TO DRIVE WITHOUT A DEFROSTER.

Mileage: 24,000

WHEN MY CAR SITS IN GARAGE FOR A WEEK, THE BATTERY DIES. I HAVE TAKEN IT TO SUBARU DEALER AND THEY SAY THERE IS NO PROBLEM. BUT I CONTINUE TO HAVE PROBLEMS WITH THIS CAR. I HAVE DOCUMENTATION ON THE 6 TIMES I HAVE HAD TO USE ROAD SERVIC FINALLY I BOUGHT A TRICKLE CHARGER TO REMEDY THIS PROBLEM.E FOR A BATTERY JUMP START AND THE RECEIPTS GOING TO DEALER.

Mileage: 10,000

THIS VEHICLE IS DRIVEN CIRCA 125MILES/MONTH. THE BATTERY IS USUALLY DRAINED BEFORE USE, AND MUST BE CHARGED. IT IS TYPICALLY OK UNTIL THE NEXT USE, WHEN RECHARGE MUST RECUR. THIS MEANS THAT THE COMPUTER IS ALWAYS RESETTING ITSELF. THE RESET CAUSES THE VEHICLE TO FAIL STATE INSPECTION. THIS HAS BEEN A RECURRENT PROBLEM SINCE THE VEHICLE WAS PURCHASED NEW IN FEBRUARY 2017.

Mileage: 100

WILL NOT START WITH KEYLESS IGNITION. FIRST TIME 2018 WHEN BATTERY APPEARED DEAD AND COUKD NOT BE JUMP STARTED IN OUR GARAGE AND COUKD NOT UNLOCK DOORS OR EMERGENCY BRAKE AND COULD NOT BE JUMPED, CAR TOWED AND NEW BATTERY INSTALLED. ONE WEEK LATER SAME THING AGAIN DEAD BATTERY IN OUR GARAGE AND CAR TESTED BY SUBARU FOR MORE THAN A WEEK AND NO CAUSE DETERMINED. THIRD TIME APRIL 1, 2021 BATTERY DEAD AFTER THREE SHORT STOPS AND DRIVING LESS THAN 10 MILES AND RADIO COULD NOT BE SHUT OFF AT FIRST. TOW TRUCK DRIVER SAID BATTERY AT ALMOST FULL CHARGE AND DUGGRSTED USE KEY FOB AND PRESS START AND IT WORKED.

Mileage: 36,540

PURCHASED NEW VEHICLE FROM TETON MOTORS IN JACKSON, WY. BATTERY WAS REPLACED ONCE UNDER WARRANTY AND DEALER THOUGHT IT WAS A BAD BATTERY AS IT FAILED SO QUICKLY. STARTED HAVING ISSUES WITH CAR STARTING DUE TO DRAINED BATTERY ABOUT 6 MONTHS LATER AND WE THOUGHT THAT WE HAD LEFT LIGHTS ON IN THE CAR. WE TURNED OFF ALL INTERIOR LIGHTS TO TRY TO ENSURE THIS DID NOT HAPPEN AGAIN. DURING ROUTINE SERVICE WE WERE INFORMED THAT BATTERY WAS BAD AS IT WOULD NOT HOLD CHARGE AND NEEDED TO BE REPLACED. ALSO, DEALERSHIP SUGGESTED US INSTALL A TRICKLE CHARGER AS MY WIFE DOES NOT DRIVE THE CAR VERY FAR FOR WORK. SO WE PAID TO REPLACE BATTERY AND INSTALL TRICKLE CHARGER IN EARLY 2021.

Mileage: 18,000

MY 2017 SUBARU OUTBACK HAS ELECTRICAL PROBLEMS CAUSING THE BATTERY TO DRAIN. WITHIN TWO MONTHS OF PURCHASING MY NEW VEHICLE IN 2017 THE BATTERY DIED WHILE THE VEHICLE WAS PARKED FOR TWO DAYS. NOTHING WAS LEFT ON TO DRAIN THE BATTERY, SOMETHING WITHIN THE PRE-DESIGNED ELECTRICAL SYSTEM FAILED DRAINING MY BATTERY. THIS CONTINUED TO HAPPEN PERIODICALLY OVER THE NEXT TWO YEARS UNTIL I DECIDED TO PURCHASE AN OPTIMA RED TOP BATTERY AT MY OWN EXPENSE SINCE SUBARU DID NOT PROVIDE AN ANSWER TO THIS PROBLEM. THIS SHOULD NOT HAVE HAPPENED, WHEN BUYING A NEW VEHICLE I DO NOT EXPECT THE BATTERY TO DIE RIGHT AWAY.

Mileage: 5,000

ON MULTIPLE OCCASIONS, I'VE ARRIVED AT MY CAR AFTER A REASONABLY SHORT TIME AWAY - EACH TIME OVERNIGHT, PARKED IN MY GARAGE - TO FIND MY BATTERY FULLY DRAINED. I WONDERED IF I HAD LEFT MY LIGHTS ON, AND IF THAT MIGHT HAVE CAUSED THE PROBLEM. I FOUND THAT THE CONTROLS FOR MY HEADLAMPS WERE IN THE OFF POSITION. NEXT, I WONDERED IF I HAD LEFT A DOOR AJAR, OR AN INTERIOR LIGHT CONTROL SWITCH IN THE ON POSITION. I NEVER FOUND A DOOR AJAR. I NEVER FOUND AN INTERIOR LIGHT SWITCH ON. I TAKE MY CAR INTO FARAWAY CORNERS OF THE WILDERNESS ON OCCASION. I CANNOT RISK BATTERY DRAIN WHEN I RETURN TO MY CAR AFTER A DAY OR TWO OF ADVENTURE. TO BE SAFE AFTER THESE INCIDENTS, I REMOVED THE LIGHTBULB FROM THE "WAY BACK" OF MY SUBARU OUTBACK. I DID THIS TO AVOID ACCIDENTALLY DRAINING THE BATTERY IF I LEFT THAT LIGHT ON (EASY TO GO UNNOTICED). FURTHER, I KEEP EACH OF THE OTHER INTERIOR LIGHT SWICH CONTROLS IN THE OFF POSITION. I CHANGED THIS FROM THE "ON WHEN A DOOR IS OPEN" POSITION THAT I USED TO KEEP THE SWITCHES IN, AGAIN TO ENSURE THAT I DON'T ACCIDENTALLY DRAIN THE BATTERY. DURING MY NEXT MAINTENANCE VISIT WITH MY SUBARU DEALER'S MAINTENANCE TEAM (AN OIL CHANGE, I BELIEVE), I DISCUSSED THE BATTERY FAILURE WITH THE TECHNICIAN. I ASKED THE PERSON IF THERE WAS SOME WAY SET A SOFTWARE CONTROL SO THAT NO LIGHT WOULD REMAIN ILLUMINATED WITH THE ENGINE TURNED OFF FOR MORE THAN SOME SET PERIOD OF TIME (FOR INSTANCE, 10 MINUTES, OR A HALF HOUR). THE TECHNICIAN SAID THERE WAS NO WAY TO SET THAT FOR THE CAR. I REGULARLY CHECK TO ENSURE THAT I'M NOT LEAVING MY FRONT SEAT, OR MID-SEAT LIGHTS ON SINCE MY BATTERY HAD DRAINED ON THOSE OCCASIONS. I'VE ALWAYS WONDERED, HOWEVER, IF THE PROBLEM WAS SOME ELECTRICAL ISSUE WITH MY CAR, RATHER THAN MY OWN POTENTIAL MISTAKE. MORE AND MORE, I THINK IT MAY HAVE BEEN AN ELECTRICAL BATTERY DRAIN ISSUE.

Mileage: 17,000

THE BATTERY FAILED LESS THAN 3 YEARS OLD. COMPLETELY DIED ON NOVEMBER 6,2019. THE VEHICLE WAS PARKED AND WOULD NOT START.

Mileage: 25,000

COMPLAINTPURCHASED VEHICLE ON 8/15/2017. STARTED HAVING ELECTRICAL ISSUES THAT HAVE PERSISTED CONSISTENTLY. INCIDENTS INCLUDE RADIO FREEZING, RADIO UPDATES AND PROBLEMS STILL PERSIST, FULL RADIO / SCREEN REPLACED, LIGHTS ON THE CPNSOLE PULSING DURING A HIGHWAY NIGHT DRIVE, NOTICE FROM STARLINK THAT MY SYSTEM WAS NOT WORKING AND I RECENTLY JUST HAD MY BATTERY REPLACED FOR THE FOURTH TIME IN 43 MONTHS OF OWNING THIS AUTO. MOST RECENTLY I COULDNT START MY CAR AND WAS STUCK AT THE SOUTH RIM OF THE GRAND CANYON. HAD TO GET THE AUTO TO FLAGSTAFF SUBARU TO GET THE BATTERY REPLACED. NO ONE MENTIONED THAT THIS ISSUE WAS RECURRING AND WIDESPREAD PROBLEM. WHEN I GOT MY CAR BACK TO LAS VEGAS, I TOOK THE CAR IN TO THE LAS VEGAS SUBARU DEALER ON APRIL 8, 2021. THE CAR WAS PICKED UP BY ME ON TUESDAY AP 13, 2021. I WAS TOLD THAT THEY DID AN UPDATE AND THAT THE PROBLEM WOULD BE FIXED. THERE IS NO WAY TO TELL IF THAT IS EVEN REMOTELY CORRECT AS THERE IS A NEW BATTERY (AGAIN THE 4TH BATTERY) IN THIS VEHICLE AND WHO KNOWS WHEN AND WHERE I WILL GET STUCK NEXT. THE TIME PERIODS BETWEEN INCIDENTS ARE AS LITTLE AS A FEW MONTHS AND BEYOND. I LITERALLY JUST READ AN ARTICLE TODAY ABOUT THERE BEING A CLASS ACTION LAWSUIT FOR THIS VERY SAME ISSUE FOR 2016-2020 SUBARU OUTBACKS. NO ONE IN THE SERVICE DEPARTMENT OR AT SUBARU NATIONAL 800 NUMBER MENTIONED THIS TO ME. AFTER THIS 4TH BATTERY INCIDENT, I DID MAKE A COMPLAINT TO SUBARU'S NATIONAL OFFICE

Mileage: 52,000

THE CAR HAS 30K MILES AND THE BATTERY DRAINED OUT SUDDENLY. THE ONLY SOLUTION WAS TO PURCHASE ANOTHER BATTERY FROM THE DEALERSHIP. I WAS TOLD THAT BATTERY HAD LOW CHARGE. I THINK THIS ISSUE IS THE SAME AS OTHER HAS BEEN EXPERIENCING.

Mileage: 30,000

I HAVE A 2017 SUBARU OUTBACK. I HAVE REPLACED THE BATTERY 4 TIMES AND LESS THAN 5 YEARS.

Mileage: 20,000

I HAVE FACED BATTERY ISSUE WITH SUBARU OUTBACK NUMEROUS OF TIMES. THE VEHICLE WAS PURCHASED ON 17FEB, 2017 AS BRAND NEW SUBARU OUTBACK 2017. I FACED BATTERY ISSUE FIRST IN APRIL 02, 2018. THE VEHICLE DIDN'T START ALL THE TIME, I ALSO GOT STUCK CAR WON'T START, AWAY FROM MY HOME. I SHOWED TO THE DEALER AND BATTERY TEST FAILED, THEY REPLACED WITH SAME OEM BATTERY. THE BATTERY WAS STILL IN WARRANTY JANUARY, 2020 SAME ISSUE RE-APPEARED. THE DEALER TESTED BATTERY AND REPLACED WITH SAME OEM BATTERY AGAIN. I STILL BELIEVE THERE IS ISSUE WITH THEIR BATTERY AND NO SURPRISE IF I GET STUCK AGAIN WITH SAME PROBLEM.

Mileage: 10,338

BATTERY DIED MULTIPLE TIMES . LEFT OVERNIGHT, DEAD THE NEXT MORNING.CAR COULD BE JUMPED FROM ANOTHER CAR BUT NOT FROM A LITHIUM ION BATTERY PACK. AFTER MANY AAA CALLS I TOOK IT TO THE DEALER . THEY COULDN'T FIND ANYTHING WRONG. AFTER SEVERAL TRIPS TO THE DEALERSHIP I JUST SAID I'LL BUY ANOTHER BATTERY. . I'VE HAD 3 BATTERIES IN 4 YEARS.

Mileage: 10,000

MY SUBARU OUTBACK IS LESS THAN 3Y 9M AFTER BEING PURCHASED A BRAND NEW AND IT ALREADY GOT 5 (FIVE !!!) NEW BATTERIES REPLACED WITHOUT BEING IDENTIFIED WITH ANY ISSUES BY SUBARU TECHNICIANS. THE FIRST TIME THE BATTERY DIED WAS WHEN THE CAR WAS ONLY 7 MONTH OLD ON THE ORIGINAL WARRANTY. A NEW OEM BATTERY (#2) HAS BEEN INSTALLED AT THE SUBARU DEALERSHIP. 14 MONTHS LATER THIS SUBARU BATTERY #2 IS DEAD, REPLACED BY A NEW AAA BATTERY #3 THAT WITHIN TWO MONTHS WAS DEAD, EXTREMELY CORRODED. ONCE AGAIN I WAS FORCED TO ADDRESS THE SAME ISSUE, BRINGING THE CAR TO A DEALERSHIP WHERE A NEW OEM SUBARU BATTERY #4 WAS INSTALLED AND COVERED BY A THICK LAYER OF PETROLEUM JELLY. THE BATTERY #4 HAS LASTED ONLY FOR 17 MONTHS. THUS A NEW SUBARU OEM BATTERY #5 HAD TO BE INSTALLED. EVERY TIME I'M TOLD THE CAR HAS BEEN CHECKED, NO ISSUES HAVE BEEN FOUND,THOUGH I HAD ALSO REPORTED THAT I KEPT ADJUSTING THE CLOCK IN MY CAR EVERY COUPLE OF WEEKS,IT HAS BEEN FALLING BEHIND. IT'S HARD TO ACCEPT THAT SUBARU TECHNICIANS HAVE NOT BEEN ABLE TO DIAGNOSE THE CAUSE OF THE PARASITIC DRAIN PROBLEM IN MY CAR. WHAT IS EXACTLY GOING ON WITH MY SUBARU OUTBACK 2017 ELECTRICAL SYSTEM?TOO MUCH FRUSTRATION WHEN I MISSED MY WORKING HOURS, MEDICAL APPOINTMENTS DUE TO DEALING WITH THE CAR THATIS NOT STARTING, AS WELL AS WITNESSING MY CAR LOSING ITS VALUE. ALL THE DOCUMENTS ARE KEPT IN A FILE, MY NOTES ARE RECORDED.

THE ELECTRICAL SYSTEM KEEPS DRAINING THE BATTERY. I HAVE TO KEEP A BATTERY JUMPER IN MY CAR BECAUSE THE BATTERY IS CONSTANTLY DEAD. I'M IN MY 2ND BATTERY AND HAVING TO JUMP STAR5 IT AT LEAST TWICE A MONTH AND THE CAR ONLY HAS 30,000 MILES.

DEAD BATTERY REQUIRING TOW SERVICE TO CHARGE BATTERY 4/2018 AND 5/2018. REPLACED BATTERY UNDER WARRANTY AFTER TESTING AT SUBARU 5/2018. DEAD BATTERY REQUIRING TOWING COMPANY CHARGE TIMES IN 5/2020 AND REPLACED BATTERY ON 5/14/2020. DEAD BATTERY NOW AGAIN IN 4/2021 REQUIRING TOWING COMPANY BATTERY CHARGE.

Mileage: 29,800

HAVE THE CAR 5 YEARS, HAVE HAD TO REPLACE THE BATTERY NOW TWICE. ONCE AT 2 YEARS AND ONCE A YEAR AND A HALF LATER. I OWN A 2014 VW BEETLE AND STILL HAVE NOT HAD TO REPLACE THE BATTERY.

Mileage: 46,855

I AM EXPERIENCING REPEATED BATTERY DRAIN LEAVING THE VEHICLE UNABLE TO START. THE DEALER SAYS I AM LEAVING SOMETHING ELECTRICAL "ON" WHEN I PARK IT. IT HAS GOTTEN SO BAD THAT I CARRY A STARTER JUMP PACK BATTERY TO GET IT GOING WHEN THE BATTERY GOES DEAD. THE ORIGINAL EQUIPMENT BATTERY RATING IS 200 COLD CRANK AMPS BELOW THE STANDARD OF 550 CCA SEEN IN MOST CARS. THIS PROBLEM HAS BEEN GOING ON SINCE I FIRST PURCHASED THE VEHICLE NEW.

Mileage: 44,300

THIS CAR HAS HAD REPEATED ELECTRICAL ISSUES. THE CAR IS ON IT'S THIRD BATTERY IN 4 YEARS. SUUBARU PAID FOR THE LAST "AFTERMARKET" BATTERY BASED ON MY REQUEST AND NUMEROUS COMPLAINTS FROM OTHERS. THE SAFETY ISSUE CAME UP FROM THE LAST PROBLEM: THE KEY WAS STUCK IN THE IGNITION. THIS TOO IS A COMMON PROBLEM. THE DEALER REPLACED THE SENSOR IN THE GEAR SHIFT MECHANISM TO FIX THIS PROBLEM. THE SAFETY ISSUE IS OWNERS ARE POSTING WORKAROUNDS ON LINE TO GET AROUND THIS PROBLEM. THE WORKAROUNDS GET AROUND THE ISSUE. HOWEVER, BY DISCONNECTING WIRES THE KEY CAN BE REMOVED IN ANY POSITION, INCLUDING WHILE THE CAR IS IN GEAR AND MOVING. THAT IS CLEARLY A POTENTIAL PROBLEM. THIS REPAIR WAS MADE APPROXIMATELY THREE WEEKS AGO. TWO DAYS AGO THE BATTERY WAS COMPLETELY DEPLETED AND THE TAILGATE WOULD NOT FUNCTION. I BROUGHT THIS TO SUBARU'S ATTENTION. THIS TIME THEY SAID I WAS OUT OF WARRANTY AND THEY WOULD NOT ASSIST (I WAS OUT OF WARRANTY ON THE IGNITION SWITCH AND BATTERY ISSUES). I BELIEVE THERE IS A FUNDAMENTAL PROBLEM IN THIS GENERATION OF SUBARU'S THAT NEEDS TO BE INVESTIGATED. A SIMPLE SEARCH OF THE SUBARU OUTBACK FORUM FOR KEY RELEASE PROBLEMS WILL VERIFY MY ASSERTION. SUBARU NEEDS TO COME CLEAN ON THE ELECTRICAL ENGINEERING DEFICIENCIES IMPACTING SAFETY AND RELIABILITY.

Mileage: 39,000

BATTERY KEEPS DRAINING EVEN AFTER BEING REPLACED KEY SENSOR ALSO ALWAYS GOES OFF THAT KEY IS NOT IN CAR WHEN DRIVING

Mileage: 40,000

I RECENTLY STARTED HAVING ISSUES WITH REMOVING MY KEY FROM THE IGNITION. I COULD REMOVE IT MOST OF THE TIME AFTER MULTIPLE ATTEMPTS AND MESSING WITH THE SHIFTER AND STEERING WHEEL ETC. BUT THERE WAS AT LEAST ONE TIME THAT I HAD AN APPOINTMENT AND COULD NOT AFTER 10 MINUTES, REMOVE THE KEY. I HAD TO LEAVE THE KEY IN THE IGNITION WITH THE CAR IN THE PARTIALLY "ON" SETTING. I TOOK THIS INTO SUBARU DEALERSHIP TO GET IT FIXED ON 25MAR2021. I DISCOVERED THAT THIS IS A KNOWN ISSUE, BUT THAT SUBARU DECIDED IT WASN'T A SAFETY ISSUE. I HAD TO PAY ABOUT $500 TO REPAIR THIS ISSUE. I BEG TO DIFFER THAT THIS IS A SAFETY ISSUE. LEAVING THE KEYS IN THE IGNITION BECAUSE I COULD NOT REMOVE THEM IS A SAFETY ISSUE BECAUSE 1) AN UN-LICENSED DRIVER OR YOUNGSTER COULD HAVE GOTTEN IN THE CAR AND STARTED DRIVING IT; OR 2) A CRIMINAL COULD HAVE GOTTEN IN THE CAR AND WAITED FOR ME TO RETURN WITH MALICIOUS INTENTIONS AND 3) OR THE CAR COULD HAVE SIMPLY BEEN STOLEN. I ALSO CONTACTED MY INSURANCE REP AND FOUND OUT THAT IF A CAR IS STOLEN WITH THE KEY IN THE IGNITION, THAT THIS WOULD BE A NON COVERED CLAIM. EVEN IF IT WAS PHYSICALLY IMPOSSIBLE FOR ME TO REMOVE THE KEYS.

Mileage: 36,000

IN HOME DRIVEWAY, CAR WON'T START, BATTERY DEAD. TOWED TO DEALER, BATTERY GOOD BUT NEEDED CHARGE. DEC11, 2020, IN DRIVEWAY, CAR WON'T START, AND CLICKING NOISE IN REAR POWER GATE, TOWED TO DEALER. BATTERY TESTED BAD, REPLACED. ALSO REPLACED PRG MODULE FOR REAR GATE. MAR 8, 2021, IN DRIVEWAY AT HOME, WON'T START. JUMPED AND DROVE TO DEALER...(THIS NEW BATTERY) CHARGED AND TESTED, FAILED, SO THEY REPLACED THE BATTERY, AGAIN. "PARASITIC DRAW TEST FOUND 45MA OF DRAW, BELOW MAXIMUM ALLOWABLE DRAW SPECIFICATION OF 70MA. VERIFIED CORRECT AND NORMAL OPERATION. TEST CODE:. K1GKF40-2FCL091"

Mileage: 13,576

IT LOOKS LIKE THE CAR BLEEDS THE BATTERY. VEHICLE PURCHASE: OCT 2016 I HAD MY OEM BATTERY REPLACED DUE IT IT DYING IN < 3 YEARS. (SEPTEMBER 2019) I REPLACED IT WITH DURALAST GOLD AND THAT ALSO DIED IN 2.5 YEARS. (FEB 2021) DURING THE COLD WAVE IN TEXAS, THE VEHICLE WOULD NOT START. I CHALKED IT UP AS COLD WEATHER AND WENT ON. BUT THIS PAST WEEK IT DIED ALL OF A SUDDEN AND I HAD TO GET IT REPLACED VIA WARRANTY. I RAN A BLUE DRIVER REPORT AND IT SHOWS LOW VOLTAGE ERRORS FOR SOME COMPONENTS. THIS SOUNDS LIKE THE SAME ONGOING LAWSUIT FOR BATTERY DRAIN ISSUE.

Mileage: 43,522

WHEN THE CAR IS SHUT OFF, SOMETHING IS DRAINING THE BATTERY SO THAT IT VERY OFTEN DOES NOT START IN THE MORNING.

Mileage: 38,500

AFTER 2 YEARS OF USE, THE OEM BATTERY WAS NOT KEEPING THE CHARGE OR WAS DRAINING DUE TO AN ISSUE WITH THE ELECTRICAL SYSTEM. I HAD TO HAVE THE CAR JUMPED A COUPLE OF TIMES TO GET IT STARTED. BROUGHT THE CAR TO SUBARU DEALER AND THEY DID NOT FIND ANY ISSUES BUT REPLACED THE BATTERY WITH ANOTHER OEM BATTERY, QUITE UNUSUAL UNTIL I READ AN ARTICALE ABOUT A CLASS ACTION SUIT AGAINST SUBARU. IN 2020, THE NEW OEM BATTERY WAS HAVING ISSUES REQUIRING I JUMP IT SEVERAL TIMES. I WAS AWAY FROM HOME AT THE TIME AND BROUGHT THE CAR TO ADVANCED AUTO PARTS. THEY TESTED THE 2ND OEM BATTERY AND ADVISED THE BATTERY WAS BAD AND NOT HOLDING THE CHARGE. AT THAT TIME I PURCHASED A DIEHARD BATTERY AND HAVE HAD NO ISSUES IN THE LAST 6 MONTHS. AS I STATED ABOVE, I HAVE READ THAT SUBARU IS IN A CLASS ACTION SUIT FOR THE EXACT ISSUE I HAD AND WANTED TO HAVE THIS ISSUE RECORDED.

Mileage: 50,000

BATTERY DIED TWICE WHEN CAR WAS INACTIVE FOR ONE WEEK. BOTH TIMES HAD TO REPLACE THE BATTERY.

Mileage: 38,436

BATTERY APPEARS TO DRAIN OVER A RELATIVELY SHORT PERIOD OF TIME RESULTING IN: P1604 STARTABILITY MALFUNCTION, B2320 BACK &SIDE RADAR LOW VOLTAGE, C1413 ANTILOCK BRAKES VOLTAGE MALFUNCTION, B2500 POWER LIFT GATE VOLTAGE MALFUNCTION, B2A07 TELEMATICS BATTERY CHARGE HISTORY FAULT, B1011 BATTERY POWER SUPPLY CONTROL MALFUNCTION, B1013 IGNITION POWER SUPPLY FAILURE, AND B1014 ACCESSORY POWER SUPPLY FAILURE. ALL IS TAKING PLACE WHILE VEHICLE IS PARKED IN HEATED GARAGE.

Mileage: 13,777

MY 2017 SUBARU OUTBACK 2.5I LIMITED BEGAN HAVING DEAD BATTERY ISSUES AT NEARLY 15,000 MILES. THE FIRST INCIDENT HAPPENED WHILE VISITING THE CHEROKEE NATIONAL FOREST. THE CAR WOULD NOT START AFTER WE RETURNED FROM A SHORT HIKE. IT LEFT US STRANDED AND FORCED TO WALK 4.5 MILES TO GAIN CELL SERVICE TO CALL FOR HELP. MY CAR NOW HAS 36,000 MILES AS OF 3/16/21 AND IS ON ITS THIRD BATTERY. THIS TIME I BOUGHT THE BEST BATTERY I COULD FIND AND AM HOPING FOR THE BEST. SOMETHING KEEPS DRAINING THE BATTERY, LEAVING ME IN ONE BIND AFTER ANOTHER. WITH NO HELP DIAGNOSING THE PROBLEM AT THE DEALERSHIP, WHAT MORE CAN I DO???

Mileage: 15,000

VEHICLE'S BATTERY WENT DEAD AT ABOUT 22,283 MILES IN JAN OF 2020. BATTERY WOULD KEEP DYING EVEN AFTER PROPER JUMPING. VEHICLE WAS BROUGHT IN TO DEALERSHIP. DEALERSHIP ADVISED OF SOFTWARE ISSUE DRAINING THE BATTERY. I WAS ADVISED THAT THEY DID AN UPDATE AND REPLACED BATTERY. A YEAR LATER, VEHICLE IS HAVING BATTERY ISSUES AGAIN (BATTERY KEPT DYING- MULTIPLE TIMES- EVEN AFTER DRIVING TO TRY TO "CHARGE" BATTERY). VEHICLE WAS BROUGHT INTO DEALERSHIP IN FEB 2021 AT 23,560 MILES. DIFFERENT STATEMENTS WERE MADE BY DEALERSHIP. I WAS TOLD THERE WAS AN ISSUE WITH THE VEHICLE ELECTRICAL SYSTEM NEEDING MORE POWER THAN THE BATTERY COULD PROVIDE. I WAS TOLD THEY HAD A SOLUTION, A BIGGER BATTERY. WHEN I PICKED UP MY CAR THEY JUST SWAPPED OUT THE BATTERY WITH THE SAME SIZE BATTERY. THEY DIDN'T TELL ME (TRIED TO HIDE IT). WHEN I CONFRONTED THEM, THEY ADVISED THAT SUBARU DIDN'T HAVE A FIX YET FOR THE DRAINING OF THE BATTERY. SUBARU SAYS I WILL JUST HAVE TO KEEP BRINGING IN MY VEHICLE EVERY TIME THERE IS AN ISSUE WITH THE BATTERY UNTIL THEY COME OUT WITH A FIX. PLEASE NOTE: SUBARU APPEARS TO TRY AND HIDE THE ELECTRICAL ISSUE. NONE OF THIS INFORMATION WAS ON MY SERVICE PAPER WORK AND THEY ONLY SPOKE ABOUT THE ELECTRICAL SYSTEM IN FEB 2021 AFTER I BROUGHT UP THE ISSUE AFTER READING FORUMS ON THE INTERNET ABOUT PEOPLE HAVING THE SAME ISSUE.

Mileage: 22,283

DURING FIRST 3 YEARS OF OWNERSHIP OUR NEW CAR HAS FAILED TO START MANY TIMES AND EMERGENCY SERVICE CALLED TO JUMP START VEHICLE AS BATTERY WAS DISCHARGED AFTER POWER TRUNK OPENED WITHOUT ANY ACTIVATION WHILE PARKED IN OUR GARAGE. BATTERY DISCHARGED SEVERAL TIMES WITHOUT TRUNK ACTIVITY, SIMPLY PARKED OVERNIGHT IN OUR GARAGE WITH EVERYTHING ELECTRICAL CHECKED AND TURNED OFF. DEALER REPLACED BATTERY 4/20. BATTERY DISCHARGED AGAIN A COUPLE OF WEEKS AGO (3/06/2021) WHILE HAVING TRUNK OPEN TO CLEAN INSIDE OF CAR. VERY CONCERNED AS TO BEING STRANDED AGAIN DUE TO SAFETY..

I HAVE REPLACED THE BATTERY TWICE ON MY OWN SINCE I WAS TOLD THEY AREN'T COVERED UNDER WARRANTY. THE BATTERIES DISCHARGE ON THEIR OWN WHEN THE CAR IS PARKED. I HAVE TO USE A BATTERY CHARGER ALL THE TIME OR THE BATTERY IS DEAD WHEN I TRY TO START THE CAR. I PUT THE LAST BATTERY IN AROUND AUG 2020.

Mileage: 33,000

BATTERY DIED LESS THAN 2 YEARS OLD. CAR WAS PARKED FOR ABOUT A WEEK AND WHEN I TRIED TO START IT IT WOULD NOT TURN OVER. TOOK TO DEALER AND THEY SAID THE BATTERY WAS DEAD.

Mileage: 25,000

OVER 4 YEARS OF OWNERSHIP (NEW WHEN PURCHASED IN FEB 2017) HAVE EXPERIENCED 6 OCCURRENCES (FIRST IN JAN 2018) OF VEHICLE FAILING TO START DUE TO DEAD BATTERY. ORIGINAL BATTERY REPLACED UNDER WARRANTY IN AUG 2019. AS OF TODAY (03/15/2021) BATTERY IS BEING REPLACED AGAIN BY DEALER AT MY COST. NO OTHER PROBLEMS IDENTIFIED BY DEALER. VEHICLE ALWAYS STATIONARY WHEN PROBLEM OCCURRED. APPROX 42K MILES ON ODOMETER.

Mileage: 12,000

BATTERY FAILURE SEVERAL TIMES AFTER PLAYING RADIO 15 MINUTES, AFTER TAILGATE LEFT UP FOR 1/2 HOUR. DEALER REPROGRAMMED ECU TO INCREASE CHARGING, WOULD NOT START AND DEALER SAID ALL NORMAL ON 1/12/19@ 18,301 MILES. I REPLACED IT WITH THE LARGER CAPACITY BATTERY AT AUTOZONE. SINCE THEN NO BATTERY PROBLEMS. HOWEVER, I AM STILL AFRAID TO PLAY RADIO OR HAVE TAILGATE UP FOR A LONG PERIOD.

Mileage: 18,301

WE CONTINUE TO HAVE TO CHANGE THE BATTERY IN OUR SUBARU OUTBACK. THIS LAST ONE ONLY LASTED 2-3 MONTHS.

Mileage: 65,000

THE BATTERY DIES IF THE VEHICLE IS NOT DRIVEN FOR A FEW DAYS. I HAVE REPLACED THE BATTERY TWICE IN THE H LAST YEAR AND A HALF. THE SUBARU DEALER HAS CHECKED IT OUT SEVERAL TIMES AND CLAIMS THERE IS NOTHING WRONG

PURCHASED THE CAR NEW IN MAY 2017. BOB MOORE SUBARU. I JUST REPLACED THE 4TH BATTERY ON MARCH 8,2021. FOUR BATTERIES IN LESS THAN 4 YEARS. SERVICE HAS CHECKED THE SYSTEM BEFORE ON 3/8/21. SUBARU JUST SAYS IT CHECKS OUT AND THATS IT. HOW WOULD THE OWNERS OF THE COMPANY LIKE TO REPLACE A BATTERY EVERY YEAR. HOW WOULD ANYONE LOOK YOU IN THE FACE AND SAY- IT CHECKS OUT FINE. ARE YOU KIDDING ME. CAR IS GARAGE KEPT, PERFECT CONDITION AND DROVE EVERYDAY. IT IS DEAD THE NEXT DAY WITH NO SIGNS OF BEING WEAK. FOB IS IN BACK OF MY HOUSE.

REPEATED BATTERY FAILURES. PURCHASED VEHICLE CERTIFIED PRE-OWNED IN SEPTEMBER 2020 WITH 11,000 MILES ON IT. BATTERY HAS BEEN REPLACED BY DEALERSHIP TWICE SINCE THEN, AND VEHICLE STILL INTERMITTENTLY FAILS TO START UNDER NORMAL DRIVING CONDITIONS, REQUIRING JUMP-START.

Mileage: 12,000

BATTERY HAS DIED 3 TIMES IN 4 YEARS, BATTERY REPLACED AFTER IT DIED THE FIRST TIME IN 2018. NEW BATTERY, ONLY APPROX. 2 YEARS OLD, DIED TWICE IN 2 WEEKS. ALL THREE TIMES THE CAR WOULD NOT START AFTER I HAD THE BACK HATCH AND/OR DOORS OPEN 20-30 MINUTES, SOMETIMES WHILE CLEANING THE INTERIOR. THE THIRD TIME THE CAR WOULD NOT START AFTER HAVING THE BACK HATCH OPEN APPROX. 5 MINUTES AFTER TAKING SOME ITEMS OUT OF THE BACK. ALL THREE TIMES THE CAR WAS OFF AND IN THE GARAGE.

Mileage: 80,000

A NEW BATTERY DIED AFTER 7 MONTHS USE. I REPLACED IT. THE NEWER ONE DIED IN 5 DAYS. I READ THERE IS A CLASS ACTION LAWSUIT ABOUT THIS MODEL DRAINING BATTERIES PREMATURELY. EACH TIME, WE WENT TO USE THE VEHICLE, STATIONARY, AND FOUND THE BATTERY COMPLETELY DEAD.

Mileage: 65,000

THE KEY GETS STUCK RANDOMLY IN THE IGNITION AFTER DRIVING AROUND AND PARKING THE OUTBACK. HAVE TO PLAY AROUND WITH THE SHIFTER TO HOPEFULLY GET THE KEY OUT. AT THIS TIME, IT'S RANDOM AND INTERMITTENT. IT'S A CONCERN THAT IT WILL BE A CONSTANT PROBLEM AND ONE DAY THE KEY WON'T COME OUT AT ALL. IT SEEMS TO BE A KNOWN PROBLEM AS SUBARU HAS A TSB 16-112-18R FOR THE PROBLEM. THE PROBLEM STARTED HAPPENING AFTER FOUR YEARS OF OWNERSHIP AT ABOUT 42,000 MILES. THERE HAS NOT BEEN ANY SPILLS OR CONTAMINATION THAT I KNOW OF. IT STARTED IN FEBRUARY 2021 AND HAS HAPPENED ABOUT A HALF DOZEN TIMES. HTTPS://WWW.TSBSEARCH.COM/SUBARU/16-112-18R

Mileage: 42,000

MY BATTERY DIES OFTEN. BATTERY WAS REPLACED ABOUT 6 MONTHS AGO AND NOW IT IS DEAD AGAIN. I'VE REPLACED THE BATTERY 3 TIMES IN THE PAST TWO YEARS.

VEHICLE CHARGING SYSTEM SEEMS TO BE WORKING ONLY PART OF THE TIME . THE BATTERY HAS BEEN DRAINED MORE THAN ONCE AFTER DRIVING THE PREVIOUS DAY . IT'S ALMOST LIKE SOMETHING HAS BEEN LEFT ON ,DRAINING THE BATTERY WHEN I KNOW EVERY THING HAS TURNED OFF . IS THERE SOMETHING THAT STAYS ON AFTER YOU SHUT THE CAR OFF LONG ENOUGH TO DRAIN THE BATTERY ?

Mileage: 20,000

REPEATED PROBLEM OF BATTERY DRAINING, USUALLY WHEN HATCHBACK IS OPENED FOR APPROX. 20 MINUTES, LOADING OR UNLOADING CAMPING GEAR. THIS HAS HAPPENED ALMOST HALF DOZEN TIMES, AND IT IS BOTH FRUSTRATING AND POTENTIALLY DANGEROUS, AS I GENERALLY CAMP BY MYSELF. NOW I HAVE TO LEAVE THE ENGINE RUNNING WHEN I PUT IN OR TAKE ANYTHING OUT OF THE HATCHBACK MORE THAN GROCERIES.

Mileage: 5,000

BATTERY DIES AFTER THE VEHICLE IS IDLE MORE THAN A WEEK. THE ORIGINAL BATTERY LASTED THREE YEARS. THE PROBLEM CONTINUES WITH THE REPLACEMENT, WHICH IS LESS THAN A YEAR OLD. I AM THE ORIGINAL OWNER AND HAVE DRIVEN THIS VEHICLE LESS THAN 20K MILES.

Mileage: 19,600

BATTERY DIES FOR NO APPARENT REASON. VEHICLE IS STATIONARY PARKED IN GARAGE OR IN PARKING LOT. THE ORIGINAL BATTERY WAS REPLACED AND THIS STILL HAPPENS. THIS HAS HAPPENED AT LEAST 5 TIMES.

Mileage: 32,500

SLOWING DRAINING BATTERY, INCREASINGLY HARDER TO START OVER A FEW DAY, AND EVENTUAL DEAD BATTERY REQUIRING JUMP START. BEEPING SOUND (AS IF LIFT GATE WAS OPEN) OCCURRED ON LAST START BEFORE BATTERY DIED.

Mileage: 24,000

DEFECTIVE ELECTRICAL SYSTEM CAUSES BATTERY TO DRAIN PREMATURELY AND REQUIRES JUMP STARTS IF VEHICLE IS NOT FREQUENTLY OPERATED.

I PURCHASED BRAND NEW 2017 SUBARU OUTBACK 3.6R LIMITED ON DECEMBER 27 2016, FIRST BATTERY WAS REPLACED IN DECEMBER 2019, SECOND BATTERY DIED IN FEBRUARY 14 2021. CAR HAS 30000 ORIGINAL MILES

1) WINDSHIELD CRACKED OVERNIGHT WHILE PARKED IN AN ENCLOSED GARAGE. THIS OCCURRED WITHIN THE FIRST FEW MONTHS OF OWNERSHIP. 2) THE ADVANCED COLLISION DETECTION/ LANE TRACKING SYSTEM CALLED EYESIGHT FAILED WITHIN THE FIRST FEW MONTHS OF OWNERSHIP. 3) BATTERY HAS REPEATEDLY FAILED AND REQUIRED ROADSIDE ASSISTANCE. CAR WAS PARKED IN AB ENCLOSED GARAGE MOST OF THE TIMES WHEN THIS FAILURE OCCURRED. 3) CURRENTLY, A FLAT TIRE INDICATOR IS ON EVEN THOUGH ALL TIRES ARE PROPERLY INFLATED. NOTE: EXCEPT FOR THE WINDSHIELD CASE, THE DEALER HAS BEEN UNABLE TO DIAGNOSE OR DUPLICATE THE PROBLEM AND THE ONLY REMEDY PROVIDED WAS A BATTERY REPLACEMENT.

Mileage: 49,686

BATTERY DRAIN, ON 2ND BATTERY AND IT KEEPS DRAINING.

BATTERY KEEPS DYING WITH NO APPARENT REASON. HAS BEEN REPLACED 5 TIMES WITH ONLY 52,000 MILES. NOW BATTERY IS DEAD AGAIN AFTER ONLY 68 DAYS AFTER LAST REPLACEMENT.

BATTERY DRAIN ISSUES LEAVING MY CAR STRANDED. MULTIPLE OCCURRENCES, TOO MANY TO COUNT. FIRST OCCURRENCE IN FEB OF 2018 LEFT ME STRANDED OVERNIGHT AND CLOSE TO 24 HOURS IN A REMOTE LOCATION IN NORTHERN NEVADA. A NUMBER OF OCCURRENCES LATER, SUBARU REPLACED THE OEM BATTERY (IN FEB 2019). I'VE HAD MULTIPLE ISSUES OVER THIS PAST YEAR 2020 IN REMOTE LOCATIONS IN WYOMING AND COLORADO THAT HAVE LEFT ME STRANDED.

Mileage: 10,000

THE BATTERY KEEPS DYING OVERNIGHT. I HAD TO CHANGE MY STOCK BATTERY PRE-MATURELY AND IT JUST DIES OVERNIGHT. THIS IS GIVING ME STRESS AND COSTING ME A LOT OF MONEY AND TIME. LOOKS LIKE THERE IS A PARASITIC DRAIN THAT MAKING THE BATTERY GO DEAD EVEN AFTER ALL LIGHTS ARE TURNED OFF

THIS IS THE SECOND BATTERY FAILURE ON THIS CAR WITH LESS THAN 28000 MILES. FIRST ONE WAS REPLACED UNDER WARRANTY, LESS THAN 1 YEAR AGO.

Mileage: 27,600

BATTERY DRAINING RAPIDLY AND UNEXPECTEDLY.

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON MULTIPLE OCCASIONS. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS OFF FOR A COUPLE OF DAYS, IT WOULD FAILED TO START. THE CONTACT STATED THAT SHE HAD REPLACED THE BATTERY HOWEVER, THE FAILURE CONTINUES TO OCCUR. THE CONTACT MENTIONED THE VEHICLE HAD TO BE DRIVEN EVERY DAY IN ORDER FOR IT TO START. THE CONTACT STATED THAT HER CERTIFIED INDEPENDENT MECHANIC CAME OVER TO HER RESIDENCE ON MULTIPLE OCCASIONS TO JUMP START THE VEHICLE AND IT WAS ABLE TO START. THE MANUFACTURER HAS BEEN MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE STARTED AT APPROXIMATELY 4,000.

Mileage: 4,000

IF THE VEHICLE SITS UNUSED FOR 2-3 DAYS, THE BATTERY IS COMPLETELY DRAINED AND THE CAR WILL NOT START. I'VE HAD THE ISSUE HAPPEN EVEN AFTER 24 HOURS BEFORE. THE BATTERY EITHER HAS TO BE DISCONNECTED IF I AM NOT GOING TO BE DRIVING FOR A FEW DAYS, OR JUMPED. I ONLY NOTICED THIS ISSUE BECAUSE, DUE TO COVID 19, EIGHT MONTHS AGO I STOPPED DRIVING MY CAR EVERY DAY. I PURCHASED A BRAND NEW BATTERY TO REPLACE THE OLD ONE AND THE ISSUE STILL OCCURS.

Mileage: 29,000

THE REAR HATCH AFTER USE IT APPEARS TO BE CLOSED. IT DOES NOT INDICATE IT IS NOT LATCHED OR CLOSED AND DRAINS THE BATTERY AND THE CAR DOES NOT START. THE BACK UP INDICATOR DID NOT ALERT ME THAT THERE WAS A CAR COMING ACROSS BEHIND ME.

Mileage: 65,000

2 WEEKS AFTER PURCHASING THE VEHICLE, THE BATTERY WAS DESCRIBED AS, "COMPLETELY DEAD." 1 YEAR LATER, AGAIN, THE CAR WOULD NOT START AND AAA REPORTED THE BATTERY AS, "COMPLETELY DEAD," AND COULD NOT FIND ANYTHING ON IN THE CAR. A NEW BATTERY WAS PLACED IN THE CAR AND 24 HOURS LATER, AAA REPORTED THE BATTERY AS, "COMPLETELY DEAD," AS THE CAR WOULD NOT START. I HAVE GONE THROUGH 3 BRAND NEW BATTERIES IN 2 YEARS, YET THE CAR CONTINUES TO DRAIN THE BATTERY FOR NO APPARENT REASON. UPON RESEARCH I FOUND THERE IS A CLASS ACTION LAWSUIT AGAINST SUBARU FOR OUTBACK VEHICLES FROM 2016-2020 DUE TO THIS EXACT PROBLEM, YET SUBARU, "REFUSES TO FIX THE PROBLEM."

Mileage: 54,612

THE CAR BATTERY HAS BEEN COMPLETELY DEAD TWICE WHEN PARKED IN AIRPORT LOT FOR SEVERAL DAYS. ONCE THE BATTERY WAS COMPLETELY DEAD IN THE HOME GARAGE WHEN IT HADN'T BEEN DRIVEN FOR SEVERAL DAYS. EACH TIME THE BATTERY HAD TO BE JUMPED. THE BATTERY WAS REPLACED AT OUR EXPENSE THE FIRST TIME BECAUSE WE ASSUMED WE LEFT AN INTERIOR LIGHT ON. WE ARE SAD TO DISCOVER THERE IS AN ELECTRICAL PROBLEM THAT SUBARU WILL NOT FIX.

Mileage: 12,000

BATTERY KEEPS DRAINING INEXPLICABLY. THIS HAS BEEN GOING ON FOR LAST 3 YEARS (SINE JAN 2018 TILL JAN 2021) AND WE HAVE HAD TO DO JUMPSTART EVERY TIME. WE TOOK IT TO DEALER COUPLE OF TIMES HOWEVER THIS HAS NOT BEEN ADEQUATELY RESOLVED. IN JUNE 2020, WE PAID FOR BATTERY REPLACEMENT HOWEVER THIS HAS NOT SOLVED THE PROBLEM AND HAVE BEEN STRANDED IN REMOTE PLACES. 1. WE CLOSE THE VEHICLE, LIFT GATE, SWITCH OFF ALL INTERNAL LIGHTS, SHUT ALL DOORS AFTER PARKING THE CAR 2. WE DRIVE THE VEHICLE AT LEAST ONCE EVERY 3/4 DAYS. ON JAN 18, 2021 WE AGAIN SENT IT TO DEALER AND NOW THEY ARE REPLACING A NEW BATTERY, HOWEVER THEY DON'T HAVE AN EXPLANATION ON WHY THE BATTERY IS DRAINING

I?VE HAD SEVERAL EXPERIENCES OF THE BATTERY DRAINING ON MY 2017 OUTBACK. MOST OF THE TIME IT WAS AFTER NOT USING THE CAR FOR A COUPLE DAYS. RECENTLY, MY OUTBACK WAS COMPLETELY DEAD AFTER BEING GARAGED FOR THREE DAYS AT A HOSPITAL WHILE I GAVE BIRTH TO MY BABY. THE CAR IS ALWAYS GARAGED. I?VE REPLACED THE BATTERY ONCE ALREADY SINCE PURCHASING THE CAR AND AM ONCE AGAIN EXPERIENCING ANOTHER DEAD BATTERY WHICH WILL NEED TO BE REPLACED. IT?S PRETTY UNACCEPTABLE FOR A CAR 3 YEAR OLD CAR TO HAVE BURNED THROUGH 2 BATTERIES AND NEEDING A THIRD. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 17,000

BATTERY HAS BEEN REPLACED 4 TIMES. DEALERSHIP REPLACES BATTERY, AND IT'S DEAD WITHIN 3-4 MONTHS. OR THEY RECHARGE, AND AGAIN, DEAD IN A FEW MONTHS.

TL* THE CONTRACT CALLED ON BEHALF OF HIS FATHER WHO OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE BATTERY WAS REPLACED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MILLER HILL SUBARU (4710 MILLER TRUNK HWY, DULUTH, MN 55811) WHERE THE FAILURE WAS DIAGNOSED AS A FAULTY BATTERY, REMOTE STARTER, SENSOR AND REAR LIFTGATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN.

ORIGINAL BATTERY FAILED ABOUT 30 MONTHS AFTER CAR PURCHASED (NEW CAR). THERE WAS NO WARNING-JUST DEAD AFTER PARKED IN GARAGE OVERNIGHT. PURCHASED NEW DURACELL BATTERY FROM SAMS CLUB ON 1-24-20. REPLACEMENT BATTERY WAS DEAD AFTER PARKED OVERNIGHT IN GARAGE ON 12-24-20. BATTERY FAILED IN 11 MONTHS. NO PREVIOUS WARNING, WEATHER WAS NORMAL BOTH INSTANCIES.

Mileage: 25,000

I'M ON MY 4TH BATTERY IN 3 YEARS. BATTERY HAS GONE DEAD MULTIPLE TIMES, LEAVING ME STRANDED IN DIFFICULT AND POTENTIALLY DANGEROUS SITUATIONS. CANNOT OPEN LIFT GATE TO ACCESS THE CARGO AREA WHERE I KEEP MY ROAD SAFETY REFLECTORS, FLASHLIGHT, TIRE PUMP, ETC. STRANDED IN DARK PARKING LOT 1 TIME. AS A RESULT OF THE RELIABILITY CONCERNS I HAVE HAD TO BUY A PORTABLE CHARGING UNIT TO HAVE IN THE CAR AT ALL TIMES. I HAVE ALSO HAD TO PURCHASE A NEW BATTERY FOR A CAR THAT ONLY HAS 27K MILES ON IT. THERE ARE INSTANCES OF MANY SIMILAR PROBLEMS RESULTING IN A CLASS ACTION LAWSUIT AGAINST SUBARU. THIS NOT ONLY IMPACTS THE RELIABILITY AND SAFETY, IT ALSO IMPACTS THE RESALE VALUE.

MULTIPLE TIMES THE TAILGATE HAS SPONTANEOUSLY OPENED WHEN WE WERE NOT IN THE VEHICLE. ASIDE FROM ISSUES LIKE RUNNING THE BATTERY DOWN, INCLEMENT WEATHER DAMAGING THE INTERIOR AND THE THEFT OF CONTENTS OF THE CAR ARE ISSUES. THUS FAR, THE CAR HAS NOT BEEN IN MOTION WHEN IT HAPPENED, BUT THERE WAS A LEAST ONE INCIDENT REPORTED WHERE A VEHICLE WAS IN MOTION WHEN THIS HAPPENED (SEE ATTACHED COMPLAINTS OF OTHER OWNERS.)THIS IS NOT A CASE OF ACCIDENTALLY ACTIVATING THE KEY FOB - IT HAS HAPPENED WHEN THE CAR WAS TURNED OFF AND SOMEONE WAS SITTING IN THE PASSENGER SEAT. THE ONLY KEY WAS IN A PURSE IN THE BACK SEAT. THE PASSENGER WITNESSED THE CAR TAILGATE JUST SPONTANEOUSLY OPENING. IT HAS HAPPENED WHEN WE RETURNED TO THE CAR AFTER BEING AT AN APPOINTMENT, WHILE STAYING AT A MOTEL, AND WHEN THE CAR WAS PACKED FOR A TRIP THE NIGHT BEFORE. WE ARE VERY CONCERNED THIS COULD HAPPEN WHEN THE CAR IS IN MOTION, CREATING A DEADLY HAZARD FOR OTHER VEHICLES. WE HAVE FOUND THIS PROBLEM REPORTED BY NUMEROUS OWNERS OF THIS MODEL. THE LOCAL DEALER INITIALLY DISMISSED THE PROBLEM AS A CASE OF ACCIDENTALLY PRESSING THE KEY. WE DISPUTED THIS AND THEY KEPT THE CAR FOR TWO DAYS TO SEE IF IT WOULD HAPPEN AND IT DID NOT. SOMETIMES IT IS TWO MONTHS BETWEEN INCIDENTS. THIS IS A SERIOUS PROBLEM AND SAFETY HAZARD THAT SUBARU NEEDS TO ACKNOWLEDGE AND CORRECT, PERHAPS NECESSITATING A RECALL. THERE DOES NOT SEEM TO BE ANY CONVERSATION AMONG SERVICE DEPARTMENTS THAT HAVE RECEIVED SIMILAR COMPLAINTS. IT'S JUST A SINGLE ISOLATED CASE AS FAR AS OUR LOCAL DEALER IS CONCERNED. I AM SUBMITTING A DOCUMENT THAT SHOWS MULTIPLE COMPLAINTS (AND NOT ALL) THAT OTHER SUBARU OWNERS HAVE BEEN REPORTING FOR YEARS.

Mileage: 40,000

BATTERY INTERMITTANTLY DISCHARGES NESSITATING RECHARGING. I REPLACED IT WITH A NEW ONE THINKING PERHAPS THE OEM (2YRS OLD) WAS FAULTY. THEN I READ THAT THIS IS A KNOWN PROBLEM WITH THIS YEAR/MODEL SUBARU.

Mileage: 45,000

WE BOUGHT THIS VEHICLE NEW. OUR BATTERY HAS BEEN DRAINED PREMATURELY NUMEROUS TIMES AND WE HAD TO REPLACE THE FACTORY BATTERY QUICKLY AFTER PURCHASING IT. WE HAVE BEEN STRANDED NUMEROUS TIMES WITH THE CAR BEING UNABLE TO START AT ALL. MAJORITY OF TIMES THIS OCCURRED, WE HAD LEFT ON THE ACCESSORIES LESS THAN 5MIN. WHILE WAITING IN OUR CAR BEFORE THE ENTIRE BATTERY WAS DRAINED. ON ONE OCCASION, THE BATTERY DRAINED WITH NO EXPLANATION. WE CONTACTED OUR LOCAL DEALERSHIP FOR SERVICE AND THEY SAID THERE IS NOTHING THAT CAN BE DONE ABOUT THIS. THIS ISSUES IS UNLIKE ANY OTHER CAR WE HAVE EVER HAD. IT IS COMMON TO LEAVE ACCESSORIES ON FOR A SMALL AMOUNT OF TIME WITHOUT DRAINING THE WHOLE BATTERY. ESPECIALLY IN A NEW CAR. AFTER BECOMING FRUSTRATED WITH THE DEALERSHIP'S RESPONSE, WE LOOKED ONLINE AND SAW THIS IS A KNOWN ISSUE FOR SUBARU OUTBACKS FROM OUR YEAR. APPARENTLY THE ELECTRICAL SYSTEM IS FLAWED. WE PLAN TO TRADE IN THIS VEHICLE AS IT IS NOT RELIABLE AND WE HAVE BEEN STRANDED SO MANY TIMES IT IS NOT A SAFE CAR TO OWN. THE CAR SHOULD BE RECALLED OR AT LEAST HAVE A FIX AVAILABLE.

Mileage: 20,000

ON DECEMBER 7, 2020, AT APPROXIMATELY 1200 HOURS, I RETURNED TO MY 2017 SUBARU OUTBACK AFTER A BRIEF SHOPPING TRIP. THE BATTERY WAS UNABLE TO START THE VEHICLE. I HAD TO USE A PORTABLE BATTERY STARTER TO START THE VEHICLE. THE DRIVE FROM MY RESIDENCE TO THE STORE WAS APPROXIMATELY 20 MINUTES LONG. THE FIRST THING I NOTICED UPON STARTING UP MY VEHICLE WAS IT DREW HARD FROM THE BATTERY, ALMOST NOT STARTING. I AM NOT NEW TO THIS ISSUE, AS IT HAS OCCURRED SEVERAL TIMES OVER THE PAST 4.5 YEARS OF OWNING THIS VEHICLE. THE BATTERY THAT CAME WITH MY VEHICLE, PURCHASED IN JULY OF 2016, WAS REPLACED UNDER WARRANTY AT 808 MILES. THE BATTERY WAS REPLACED AGAIN APPROXIMATELY 2 YEARS LATER, SUFFERING FROM THE SAME ISSUES. THE BATTERY WOULD WORK OKAY AT BEST, THEN START TO DRAW HARD ON THE BATTERY, THEN DIE COMPLETELY. WHEN TESTED, ALL OF THE BATTERIES WERE SUPPOSEDLY SUFFERING FROM A BAD CELL. 3 BATTERIES WERE REPLACED UNDER WARRANTY. THE CURRENT BATTERY WAS PURCHASED JUST OUTSIDE OF WARRANTY IN 2019, AS THE LAST WARRANTY BATTERY WAS IN 2017. THIS BATTERY IS SUPPOSEDLY A NEWER, UPDATED MODEL WITH MORE CCA. I DO NOT LEAVE LIGHTS ON IN THE CAR, OR ANY ELECTRONICS PLUGGED IN DUE TO THIS CONSISTENT ISSUE. THIS RECURRING ISSUE HAS LEAD TO A LACK OF TRUST IN THE VEHICLE STARTING, HAVING STRANDED MY FAMILY SEVERAL TIMES. TO COMBAT THIS ISSUE, I KEEP A PORTABLE BATTERY CHARGER AND JUMPER CABLES IN THE VEHICLE.

Mileage: 38,001

2017 SUBARU OUTBACK, CONSTANTLY DEAD BATTERY. I'VE HAD THE CAR DUE ON ME MULTIPLE TIMES. IT CANNOT HOLD A CHARGE. DEC 5TH IT HAPPENED AGAIN AND HAD TO CALL TOW COMPANY TO JUMP IT SO I COULD TAKE TO THE DEALERSHIP. THIS IS A RECURRING PROBLEM. THIS CAR HAS JUST 16,000 MILES.

CAR BATTERY WILL NOT HOLD A CHARGE. I HAD TO REPLACE THE ORIGINAL BATTERY TWICE NOW. ORIGINAL BATTERY DIED MARCH, 2019 ' I HAD MY MECHANIC REPLACE THAT WITH A NEW BATTERY (BATTERY REPLACEMENT 1). BATTERY REPLACEMENT 1 DIED FEBRUARY, 2020; BATTERY REPLACEMENT 2 (ANOTHER NEW BATTERY) WAS INSTALLED. BATTERY REPLACEMENT 2 DIED NOVEMBER, 2020; BATTERY REPLACEMENT 3 (ANOTHER NEW BATTERY) WAS INSTALLED BY SUBARU.

Mileage: 27,613

I PURCHASED MY USED SUBARU OUTBACK FROM CARMAX. IT HAS BEEN WORKING FINE FOR A PERIOD OF TIME. HOWEVER, NOW I FIND MY CAR CONSTANTLY DEAD AND HAVE HAD TO PURCHASE A CHARGER AND LEAVE ON MY CAR EVERY OTHER DAY OR I FIND MY VEHICLE IS COMPLETELY DEAD AND THE BATTERY IS DRAINED. IT HAPPENS IF I DO NOT DRIVE ME VEHICLE FOR 48 HOURS. I ALSO HAVE AN INTERLOCK DEVICE ON MY VEHICLE (PUT ON AFTER THE BATTERY ISSUE BEGAN) AND HAD MY BATTERY CHECKED AT AN AUTO PARTS STORE WHO SAID IT WAS FINE. WHEN I PURCHASED MY CAR FROM CARMAX THE VEHICLE WAS DEAD IN THE LOT SO I WAS NOT ABLE TO TEST DRIVE IT. CARMAX REPLACED THE BATTERY TO ENSURE IT WASN'T A BATTERY ISSUE. THIS WAS LIKELY A TEMPORARY FIX WHICH IS WHY THE ISSUE DIDN'T OCCUR IMMEDIATELY. I TOOK THE CAR INTO CARMAX AND THEY CHECKED THE BATTERY AND FOUND IT TO BE WORKING FINE. I REPLACED THE BATTERY CLIP ON THE NEGATIVE TERMINAL, WHICH THEY SAID WAS A LITTLE BIT LOOSE AND I PAID FOR THE REPAIR. THE ISSUE IS STILL PERSISTING. SINCE I HAVE FOUND THERE IS A CLASS ACTION LAWSUIT AGAINST SUBARU FOR THIS ISSUE. CARMAX SAYS I NEED TO GET SUBARU TO FIX IT, IF THERE IS AN ISSUE. WHEN IT DIES I USUALLY HAVE TO GO TO THE INTERLOCK MECHANIC AND HE HAS TO RESET IT. THIS IS CAUSING SIGNIFICANT ISSUES WITH ME GETTING TO WORK AND PLANNING AN UPCOMING MOVE I AM MAKING IN THE NEXT MONTH. THE INTERLOCK DEVICE CAN READ WHENEVER I TURN THE CAR ON AND HOW MANY TIMES IT HAS DIED AND I CAN GET THIS DOCUMENTATION IF NEEDED LATER AS WELL.

Mileage: 34,000

OUR 2017 OUTBACK HAS PROBLEMS WITH THE BATTERY DISCHARGING. THE CAR WOULDN'T START IN FEBRUARY 2020. SINCE WE HAD A LONG TRIP PLANNED, WE REPLACED THE BATTERY. THAT SEEMED TO WORK FOR A WHILE, BUT THE CAR SEEMED TO STRUGGLE WITH STARTING SOME MORNINGS. I NOTED THAT THE BATTERY WAS ONLY AT 11.5 VOLTS AFTER SITTING OVERNIGHT. WE TOOK IT TO THE DEALER AND THEY PERFORMED $130 "PARASITIC BATTERY DRAIN TEST", BUT IT DIDN'T SHOW ANY PROBLEMS. I INVESTIGATED THE PROBLEM ON THE INTERNET AND DISCOVERED THAT THERE IS A RECALL TO REPROGRAM THE CAR TO SOLVE THE PROBLEM. THE DEALER WASN'T AWARE OF IT AND THANKED US FOR BRINGING IT TO HIS ATTENTION (AND TO BE "GENEROUS" HE WASN'T GOING TO CHARGE US FOR THE RECALL!). WE THOUGHT THAT THE PROBLEM MIGHT BE SOLVED. IF WE DON'T DRIVE THE VEHICLE FOR 3 OR 4 DAYS, THE BATTERY IS DEAD, UNDER 11 VOLTS. SO, IT IS A RITUAL FOR US TO HAVE TO CHARGE THE BATTERY IF IT HASN'T BEEN DRIVEN IN A COUPLE OF DAYS. WE ALSO CARRY A SPARE 12V BATTERY IN THE VEHICLE ALONG WITH JUMPER CABLES. EVEN AFTER THE VEHICLE HAS BEEN PARKED FOR SEVERAL HOURS, THERE IS RANDOMLY A "FAN NOISE" NEAR THE REAR AXLE. I BELIEVE THAT THIS IS THE "PARASITIC DRAIN" IN ACTION. THERE ARE LAWSUITS FILED OVER SIMILAR COMPLAINTS. I DO HAVE A CELL PHONE VIDEO THAT HAS THE SOUND DOCUMENTED, BUT IT LOOKS LIKE I CAN'T UPLOAD IT. IT CONTINUES TO BE A PROBLEM.

Mileage: 75,000

BATTERY DIED AT 22928 MILES AND LESS THAN 2 YEARS. DEALER REPLACED, BUT 18 MONTHS LATER, AND SEVERAL JUMP STARTS, WE TOOK IT BACK TO THE DEALER. NOW, OUT OF WARRANTY, WE SPENT $673 TO REPLACE A DEFECTIVE CIRCUIT BOARD THAT WAS DRAINING THE BATTERY.

Mileage: 22,928

BATTERY HAS DIED AT LEAST 5 TIMES. ENOUGH TO WHERE I BOUGHT MY OWN JUMP START BATTERY. THE FIRST TIME I HAD TO JUMP IT WAS JUST OVER A YEAR OLD, SO I BROUGHT IT INTO SUBARU AND THEY REPLACED THE BATTERY FREE OF CHARGE. FROM THAT POINT ON WHEN THE BATTERY DIED I HAD IT JUMPED BY A TOW. NEARING THE END OF MY LEASE THE VEHICLES BATTERY WAS DATE DECEMBER OF 2018. I ATTEMPTED TO HAVE IT JUMPED THIS MORNING, 11/7/2020, AND I WAS TOLD IT WAS COMPLETELY DEAD THIS TIME. WHILE I WAS ATTEMPTING TO HAVE ROADSIDE ASSISTANCE JUMP THE VEHICLE, I HEARD THE TAIL GATE TRYING TO ENGAGE AND THEN IT FAILED TO START. IT SEEMS LIKE THE TAILGATE WAS DRAINING THE BATTERY TRYING TO OPEN OR CLOSE, BUT IT WASN'T USED WHEN I GOT HOME.

Mileage: 44,020

ASCENT DEAD BATTERY ISSUE. PARASITIC POWER DRAW THAT DRAINS BATTERY SIGNIFICANTLY WHEN PARKED OR SHORT USE. SUBARU TESTED BUT WOULD NOT ACKNOWLEDGE THE FAULT. I KNOW NEED TO USE A TRICKLE CHARGER ALL THE TIME WHEN PARKED. 2 BATTERIES IMPACTED IN THE 8 MONTH COVID19 TIMEFRAME AND IN UNDER 36K MILE USE. NEITHER REPLACED BY SUBARU.

Mileage: 35,685

KEYS FREQUENTLY GET STUCK IN THE IGNITION DUE TO AN ELECTRICAL MALFUNCTION THAT CAUSES THE STEERING COLUMN TO BE UNABLE TO DETECT WHEN THE CAR IS PUT INTO PARK. THE ENTIRE GEARSHIFTERHAD TO BE REPLACED TO RESOLVE THE ISSUE. THIS IS A FREQUENT COMPLAINT FOR THIS MAKE AND MODEL AND IT SEEMS NUMEROUS COMPLAINTS HAVE BEEN FILED.

Mileage: 44,000

BATTERY ISSUES ARE NON STOP! BATTERY DIES ALL THE TIME. WE HAD A NEW 2016 OUTBACK PREVIOUSLY, THAT HAD TO BE TOWED BECAUSE IT WOULD JUST DIE. WE TRADED IT IN FOR A NEW 2017 OUTBACK AND IT'S EVEN WORSE. BATTERY HAS BEEN REPLACED (NOT SURE HOW MANY TIMES), AND ISSUE IS STILL THE SAME. LEAVES US STUCK/STRANDED IN RANDOM PLACES, AND BACK HATCH WILL SOMETIMES BEEP NON STOP EVEN THOUGH IT'S COMPLETELY CLOSED. WE HAVE TO KEEP AN EMERGENCY JUMP KIT WITH US CONSTANTLY. THE BACK HATCH WON'T OPEN WHEN BATTERY IS DEAD/LOW, WHICH IS CRAZY THAT THERE ISN'T SOME TYPE OF OVERRIDE TO THIS. I HAVE SEEN COUNTLESS BATTERY ISSUES FOR THIS VEHICLE AND I'M BEYOND SHOCKED THAT THIS HASN'T BEEN FIXED/ADDRESSED BY SUBARU. WE ARE FED UP WITH THE BATTERY DRAIN, AND DO EVERYTHING WE CAN SO WE CAN (HOPEFULLY) PROACTIVELY START OUR VEHICLE (HAVE ALL INTERIOR LIGHTS OFF, RADIO OFF, AIR OFF - ALL SYSTEMS POSSIBLE TURNED OFF). EVEN THAT DOESN'T ALWAYS WORK. WE SPEND EXTRA MONEY ON GAS JUST TO RECHARGE THE CAR BY DRIVING IT MORE MILES THAN WE WANT TO. I'M GONNA BE DONE WITH SUBARU AFTER THIS.

PREMATURE BATTERY FAILURE. REPLACED TWICE IN LAST 14 MONTHS. DOES NOT HOLD CHARGE PROPERLY. SEEMS TO BE EITHER UNDERPOWERED OR HAS UNIDENTIFIED DRAIN ON BATTERY.

Mileage: 36,000

REAR DOOR (TRUNK) DOES NOT STOP CLOSING OR DOES NOT OPENING NOR BY BUTTON ON THE FRONT PANEL, NOR BY REMOTE. BATTERY IS GETTING DISCHARGED AFTER I STOP AND CLOSE IT. I HAVE TO KEEP THE JUMP STARTER BATTERY IN THE CAR AND USE IT EVERY WEEK, SOMETIMES - EVERY DAY. BATTERY ITSELF WAS TESTED GOOD SEVERAL TIMES (I'VE STARTED WITH IT). ALL SURFACES AROUND END SWITCHES ARE CLEAN, THERE A RE NO ALARM INDICATION ABOUT OPEN DOOR. AT DEALERSHIP THEY CHARGED ME $80 BUT DID NOT FIND/HELP AT ALL.

2017 SUBARU OUTBACK. NOW ON BATTERY #6, THIRD ONE REPLACED SINCE FEBRUARY 2020. BATTERY EACH TIME WAS COMPLETELY DEAD, REQUIRING ROADSIDE SERVICE. DEALER REPLACES, SAYS THEY DO A SYSTEM ANALYSIS. ROADSIDE TOWING COMPANY EACH TIME TELLS ME THEY SEE LOTS OF ISSUES WITH 2016 - 2020 OUTBACKS. CONTACT WITH SUBARU I AM TOLD THERE ARE NO RECALLS. I WAS EVEN TOLD I NEEDED TO DRIVE THE CAR EVERY FEW DAYS. THAT IS RIDICULOUS. I HAVE NEVER HAD ANY ISSUES LIKE THIS WITH OTHER CARS IN MY 56 YEARS OF DRIVING. CAR WAS STATIONARY, FORTUNATELY AT OUR HOUSE SO I WAS NOT STRANDED WITH A DEAD BATTERY. DOING AN INTERNET SEARCH FOR COMPLAINTS ABOUT THIS I NOTED THERE WERE MANY COMPLAINTS EXPRESSED. BATTERY THAT CAME WITH THE CAR DEC 14, 2017 - NEW BATTERY ...DATE NOT RECORDED...NEW BATTERY FEB 3, 2020 - BATTERY REPLACED APRIL 6,2020 - BATTERY REPLACED OCT 26, 2020 - BATTERY REPLACED FILE ATTACHED WITH SERVICE REPORT FOR BATTERIES REPLACED IN 2020 FROM SUBARU DEALER

Mileage: 18,341

WITHIN THE PAST 3 WEEKS, WE HAVE ENCOUNTERED AN INTERMITTENT AND RECURRING PROBLEM OF BEING UNABLE TO REMOVE THE KEYS FROM THE IGNITION WHEN THE CAR IS TURNED OFF AFTER DRIVING, AND IN "PARK". CAR IS STATIONARY WHEN THIS OCCURS.

Mileage: 34,800

IN NOVEMBER 2019 I HAD TO REPLACE MY BATTERY WHICH WAS REPLACED FOR FREE BY SUBARU IN CHANDLER, AZ AND WAS GUARANTEED FOR 30 MONTHS, IN SEPTEMBER 2020, I HAD TO REPLACE MY BATTERY AGAIN WHICH WAS INSTALLED BY SUBARU IN CHANDLER, AZ FOR FREE AND GUARANTEED FOR 30 MONTHS. I DID A SEARCH ON FAULTY BATTERIES ON SUBARU AND FOUND THE BELOWS INFORMATION.. SO I DECIDED TO FILE A REPORT. " SUBARU IS HIT WITH A NEW LAWSUIT ALLEGING THE 2016-2020 SUBARU OUTBACK AND 2019-2020 ASCENT HAVE DEFECTIVE ELECTRICAL SYSTEMS CAUSING PREMATURE BATTERY FAILURE. WHAT SHOULD OWNERS DO IF YOU ARE EXPERIENCING THE SAME ISSUES?"

BATTERY GOES DEAD OVERNIGHT. IN 2019 I EXPERIENCED A DEAD BATTERY ON MY OUTBACK. IT HAPPENED IN EARLY 2020. I REPLACED THE BATTERY AROUND MAY OF THIS YEAR. I TOOK IT TO LOCAL DEALER AND LEFT FOR 2 DAYS. DEALER UPDATED ECO AND SAID THAT SHOULD FIX IT, FAIL INAGAIN IN JULY 2020 AND AGAIN TODAY 9-15-2020

Mileage: 17,000

MULTIPLE BATTERY FAILURES- BATTERY DIES REPEATEDLY. HAVE REPLACED 4 TIMES ALREADY. LAST DEAD BATTERY IS TODAY WITH IT HAVING DIED LAST WEEK AS WELL. THIS WILL BE 3RD BATTERY IN LESS THAN A YEAR.SOMETIMES HEADLIGHT WILL DIMLY FLASH OR THERE WILL BE A THUMPING NOISE THAT COMES FROM THE BACK, POSSIBLY THE TAILGATE. OTHER TIMES IT IS DEAD NEXT DAY WHEN GOING TO START IT AFTER HAVING BEEN DRIVEN THE PREVIOUS DAY. KEYS ARE NOT KEPT IN CAR.

Mileage: 38,000

THE BATTERY ON MY 2017 SUBARU OUTBACK KEEPS DRAINING AND GOING DEAD. THIS IS THE FOURTH BATTERY GONE DEAD IN FOUR YEARS. LAST ONE ONLY LASTED LITTLE OVER THREE MONTHS. WE REPLACED WITH BRAND NEW FACTORY BATTERY AT END OF MAY. TODAY IN SEPTEMBER 7TH. BATTERY COMPLETELY DEAD AS I TRY TO START THE VEHICLE. LAST TIME I TOOK THE VEHICLE TO A SUBARU DEALER. THEY SAID EVERYTHING ELECTRICAL WAS OK ON THE CAR. TECHNICIAN SAID THE BACK DOME LIGHT WAS ON. THIS TIME I CHECKED THE DOME LIGHT AND IT WAS ON OFF POSITION. I BELIEVE THERE IS SOME KIND OF ELCTRICAL ISSUE WITH THIS VEHICLE THAT IS CAUSING THE BATTERIES TO DIE.

THE BATTERY IS DISCHARGING RESULTING IN A DEAD BATTERY. NO DOORS OR HATCH ARE LEFT OPEN AND EVERYTHING IS TURNED OFF WHEN THE CAR IS PARKED. THE CAR CAN BE JUMPED AND THE BATTERY RECHARGED, ONLY TO HAVE IT DISCHARGE AGAIN AFTER A FEW DAYS TIME. THIS IS THE THIRD TIME IT HAS HAPPENED OVER THE PAST 2 MONTHS.

Mileage: 12,893

BATTERY IS DRAINING PREMATURELY.

Mileage: 33,000

THIS 2017 OUTBACK SUDDENLY LOST ALL ELECTRICAL POWER. EVEN JUMP STARTING THE VEHICLE WAS DIFFICULT. THEE SERVICE THAT CAME TO JUMP THE CAR SAID THEY HAVE SEEN A LOT OF SUBARU'S NEEDING TO BE JUMPED AND THIS WAS FROM A SUBARU'S ROADSIDE SERVICE PROVIDER. PUTTING THE BATTERY ON A CHARGER WOULD NOT HELP. I BROUGHT THE CAR TO THE SUBARU DEALERSHIP WHERE WE PURCHASED THE CAR. THEY SAID THE BATTERY WAS BAD AND NEEDED TO BE REPLACED. THEY DID NOT CHECK THE CHARGING SYSTEM SAYING IT WAS DEFINITELY THE BATTERY. AT A COST OF $165.78 THE BATTERY WAS REPLACED. THIS SEEMED VERY ODD TO ME THAT THE BATTERY WOULD ALREADY BE BAD AFTER THREE YEARS. I DID SOME INTERNET CHECKING AND FOUND OUT THERE ARE MANY PEOPLE EXPERIENCING THE SAME ISSUE. NOTHING WAS LEFT ON IN THE CAR BUT IT WAS NOT BEING DRIVEN EVERYDAY AS IT ONCE HAD. SEEING HOW MANY PEOPLE ARE HAVING THIS ISSUE I WAS WONDERING WHY THERE HAS NOT BEEN A RECALL FOR THIS MODEL AND YEAR?

Mileage: 39,000

RECURRENT BATTERY DEAD PROBLEM; THEN FINALLY NOT CHARGING AT ALL ; DESPITE OF BATTERY BEING FULL DEALER ALWAYS DOING THINGS TO THE SYSTEM WITH UPDATES ; AND NEVER ABLE TO FIX THE PROBLEM

Mileage: 27,500

BOUGHT 2017 SUBARU OUTBACK IN LATE 2019. IN MARCH 2020, AFTER LETTING THE OUTBACK SIT IN THE DRIVEWAY FOR THREE DAYS WITHOUT DRIVING IT, THE BATTERY WAS DEAD. JUMPED IT AND BROUGHT IT TO THE DEALERSHIP. DEALER REPLACED BATTERY. IN AUGUST 2020, OUTBACK SAT UNDRIVEN FOR FOUR DAYS AND THE BATTERY IS DEAD. JUMPED IT, DROVE IT AROUND TO RECHARGE THE BATTERY, AND AFTER LEAVING THE CAR OFF FOR A FEW HOURS IT WILL NOT START AGAIN.

THE BATTERY DIED WITH LESS THAN 30K MILES ON IT. AFTER JUMP STARTING AND DRIVING THE CAR TO RECHARGE THE BATTERY, IT WOULDN'T HOLD A CHARGE. AFTER JUMPING, THE CAR HAD MULTIPLE FEATURES THAT WOULD NOT WORK -- WINDOWS WOULD NOT OPEN, HATCH WOULD NOT OPEN. I HAD A NEW BATTERY INSTALLED ON 4/17/20 (MILEAGE 29,554) AND THEY RESET THE WINDOWS & HATCH TO FUNCTION PROPERLY. IN JUNE, THE BATTERY WAS DEAD AGAIN, AND I HAD TO GET IT SERVICED AGAIN TO HAVE THE WINDOWS & HATCH RESET (MILEAGE 29,971). FINALLY, ON 8/30, THE BATTERY WAS COMPLETELY DEAD, DESPITE SHOWING NO INDICATION OF LOW CHARGE OR RELIABILITY FOR SOME TIME. I COULD HEAR A CLICKING IN THE HATCH THAT MAKES ME THINK THERE IS SOME TRIGGER THERE DRAINING THE BATTERY.

Mileage: 33,100

THE BATTERY HAS BEEN REPLACED TWICE. THE FIRST BATTERY WAS REPLACED AFTER ONLY HAVING THE CAR FOR LESS THAN A MONTH AND LESS THAN 6,000 MILES. I'M HAVING TO REPLACE THE BATTERY AGAIN AFTER ONLY 8,000 MILES. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND HAD ONLY BEEN SITTING FOR A DAY. I'VE TAKEN THE VEHICLE TO TWO MECHANICS. THE FIRST MECHANIC DETERMINED THAT THE ELECTRICAL WIRING IN THE DOORS WAS FAULTY. THAT WIRING WAS REPLACED. THE SECOND MECHANIC CHECKED THE ALTERNATOR, BUT SAID THAT THE SYSTEM WAS FINE (WAS NOT ABLE TO RECREATE THE PROBLEM OR DETERMINE ANY PROBLEM).

Mileage: 50,000

MY CAR BATTERY CONTINUES TO DRAIN. I WAS GIVEN A NEW BATTERY DESPITE THE CAR BEING LESS THAN THREE YEARS OLD. THREE MONTHS AFTER THE NEW BATTERY WAS INSTALLED BY THE DEALERSHIP, THE BATTERY DRAINS OVERNIGHT TO THE POINT THE CAR BARELY TURNS OVER OR DOESN'T START AT ALL. EVEN AFTER EXTENDED PERIODS OF DRIVING, THE BATTERY BARELY TURNS OVER DESPITE SITTING OVERNIGHT FOR 12 HOURS IN THE DRIVEWAY IN AUGUST.

Mileage: 35,000

VEHICLE WOULD NOT START 8/25/2020. BATTERY DRAINED AND NEEDED TO BE RE-CHARGED. NO INTERIOR OR EXTERIOR LIGHTS WERE ON. THE BATTERY HAD BEEN REPLACED TWO YEARS EARLIER ON 7/19/2018 BY SUBARU OF WHITEFISH, MT. DEALER TESTED BATTERY ON GR8 TESTER AND TESTED BAD. IN BOTH CASES, VEHICLE WAS STATIONARY IN THE DRIVEWAY OR GARAGE.

Mileage: 26,740

2017 SUBARU OUTBACK, CONSUMER WRITES IN REGARDS TO SAFETY SYSTEM MALFUNCTION. *LD THE CONSUMER REQUESTED AN INVESTIGATION AN ACCIDENT BELIEVED TO BE CAUSED BY AN INCREASINGLY HIGHER VOLTAGE ELECTRICAL NATIONAL POWER GRID AND VEHICLES BEING PRODUCED WITH A HIGHER DEGREE OF COMPUTERIZED CONTROL SYSTEMS WITHOUT THE PROPER SHIELDING.*JS

THE CAR BATTERY DIES VERY QUICKLY. WE BOUGHT THE VEHICLE LAST YEAR, AND IT ONLY TOOK LESS THAN AN YEAR BEFORE THE CAR STARTED DYING FOR NO REASON. WE REPLACED THE BATTERY, BUT THE CAR WOULD STILL DRAIN THE BATTERY OVERNIGHT. WE TOOK TO OUR MECHANIC AND HE CANNOT FIND WHAT IS DRAWING THE ENERGY. NOW, IF WE LEAVE THE DOORS OPEN FOR MORE THAN 10 MINUTES THE CAR WILL DIE. IT IS COMPLETELY UNRELIABLE AT THIS POINT, AND I HAVE HAD TO PURCHASE A TRAVEL "JUMPER" KIT IN ORDER TO NOT GET STRANDED.

BATTERY DRAINED

Mileage: 28,500

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE GEAR BOX FAILED TO RECOGNIZE WHEN THE VEHICLE WAS IN PARK WHICH CAUSED THE KEY TO NOT BE ABLE TO BE REMOVED FROM THE IGNITION. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO THE SUBARU OF KENNESAW DEALER LOCATED AT 905 ERNEST W. BARRETT PKWY NW, KENNESAW, GA 30144, WHERE IT WAS STATED THAT THE FAILURE WAS A KNOWN ISSUE AND SCHEDULED AN APPOINTMENT FOR THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE MULTIPLE COMPLAINTS ABOUT THE FAILURE AND THAT THE DEALER WOULD BE CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,700.*DT*DT CONSUMER WAS REIMBURSED FOR THE REPAIR.*JB

Mileage: 93,700

THE CAR DIES VERY QUICKLY. WE BOUGHT THE VEHICLE BRAND NEW, AND IT ONLY TOOK ABOUT A YEAR BEFORE THE CAR STARTED DYING FOR NO REASON. WE REPLACED THE BATTERY, BUT THE CAR WOULD STILL DRAIN THE BATTERY OVERNIGHT. WE TOOK TO OUR MECHANIC AND HE CANNOT FIND WHAT IS DRAWING THE ENERGY. NOW, IF WE LEAVE THE DOORS OPEN FOR MORE THAN 10 MINUTES THE CAR WILL DIE. IT IS COMPLETELY UNRELIABLE AT THIS POINT, AND I HAVE HAD TO PURCHASE A TRAVEL "JUMPER" KIT IN ORDER TO NOT GET STRANDED. IT SEEMS VERY RANDOM HOW IT WILL DIE. IT CAN JUST BE SITTING IN THE GARAGE OVERNIGHT (FROM 5 PM TO 8 AM), WITH NOTHING RUNNING, NO DOORS OPEN, NO LIGHTS ON, BUT WILL BE FULLY DRAINED.

Mileage: 30,000

THE BATTERY DOES NOT LAST LONG AND DOES NOT ALWAYS HOLD ITS CHARGE. IT HAS COMPLETELY LOST ITS CHARGE MULTIPLE TIMES FROM THE SECOND DAY I OWNED IT. IN LESS THAN A YEAR THE CAR HAS HAD A DRAINED BATTERY FOR NO APPARENT REASON. THE VEHICLE HAS CONSISTENTLY LOST ITS CHARGE WHILE STATIONARY. AT SOME TIMES IT IS OFF AND WILL NOT TURN ON. OTHER TIMES IT HAS BEEN ON AND PARKED AND SUDDENLY TURNS OFF. THE DEALERSHIP SERVICE DEPARTMENT CAN NOT DETERMINE THE REASON.

Mileage: 24,000

BATTERY DIED IN 2019 AFTER OWNING CAR FOR ~2YRS AS IT FAILED BATTERY LOAD TEST. BATTERY REPLACED APRIL 2019. IN JULY 2020, THE CAR FAILED TO START (STATIONARY) AGAIN REQUIRING A CHARGE / JUMP. TOOK CAR IN TODAY ON 8/8/20 AND IT FAILED BATTERY LOAD TEST AGAIN AND BATTERY WAS REPLACED AGAIN UNDER WARRANTY. THIS APPEARS TO BE A COMMON PROBLEM WITH SUBARUS AND SUBARU NEEDS TO ADDRESS AS THIS CAN LEAVE CONSUMERS IN BAD/DIFFICULT SITUATIONS.

Mileage: 23,973

CANNOT REMOVE KEY FROM IGNITION ONCE VEHICLE IS TURNED OFF AND PUT IN PARK. REFERENCE SUBARU SERVICE BULLETIN 16-112-18R.

Mileage: 62,000

BATTERY DRAINED WHILE CAMPING 3 NIGHTS IN A REMOTE LOCATION, EVEN THOUGH NO LIGHTS (INCLUDING INTERIOR DOME LIGHTS) OR OTHER ACCESSORIES (E.G., RADIO) WERE USED. WE DID HAVE THE POWER TAILGATE OPEN AT TIMES, WHICH WE NOW UNDERSTAND IS BADLY DESIGNED TO DRAIN THE BATTERY. DEALER (AND SUBARU CORP) DID NOT PROVIDE ADEQUATE EXPLANATION FOR WHY A BATTERY WOULD DRAIN (ESPECIALLY WHEN ONLY 3 MONTHS OLD). SAME THING HAPPENED WHILE CAMPING A YEAR LATER, AFTER WHICH WE INSISTED (REQUIRING CONSIDERABLE ARGUMENT) ON A LARGER BATTERY. BUT SAME THING (DRAINED BATTERY, DESPITE NO USE OF AUX ELECT) JUST HAPPENED ON ANOTHER 3-DAY CAMPING TRIP THIS PAST WEEK. (IN ALL 3 CASES, CAR WAS PARKED FOR 2-3 DAYS WITH NO LIGHTS OR RADIO USED, BUT WITH POWER TAILGATE OPENED AT TIMES FOR ACCESS TO CAMPING EQUIPMENT.)

Mileage: 4,000

THE SUBARU HAS LEFT ME STRANDED TWICE NOW WITH BATTERY FAILURE. THERE IS NO CAUSE FOR THE BATTERY FAILURE. IT HAPPENS SPORADICALLY AND IS HORRIBLY INCONVENIENT. ONCE, I WAS ALONE IN A PARKING LOT AT NIGHT (A WOMAN) WITH NO CELL PHONE. ANOTHER TIME IT WAS 100 DEGREES OUTSIDE. AND, MOST RECENTLY I HAD MY GRANDCHILD WITH ME AND WE WERE STRANDED FOR AN HOUR. IT HAS 50,000 MILES ON IT. THE VEHICLE WAS STATIONARY WITH NOTHING LEFT ON.

Mileage: 50,000

WENT TO START MY CAR IN THE GARAGE, AND THE ELECTRICAL SYSTEM WAS COMPLETELY DEAD. A NEW BATTERY WAS INSTALLED 4 WEEKS PRIOR TO THE CAR NOT STARTING.

Mileage: 410,000

2017 OUTBACK, EXPERIENCED A FAULTY BATTERY TOOK TO DEALER IN DECEMBER 2019 AND WAS REPLACED AT SUBARU OF GLENDALE. 7/18/2020 DEAD BATTERY ISSUE AGAIN WITH THE SECOND NEW BATTERY. HAVE TO GET IT JUMPED MONDAY TO GO TO THE DEALER AGAIN, CAR HAS APROX. 25,000 MILES+- CAN'T CHECK EXACT MILES BECAUSE NO POWER. CALLED SUBARU ROADSIDE TODAY WAITED 3 HOURS AND THE SERVICE NO SHOWED.

Mileage: 26,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE. THE VEHICLE WAS TAKEN TO LIBERTY SUBARU LOCATED AT 55 KINDERKAMACK RD, EMERSON, NJ 07630, (201) 261-0900, WHERE SHE HAD THE BATTERY REPLACED BOTH TIMES. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 9,000. *LN *BF*JB *TR

Mileage: 9,000

OUR PRE-OWNED 2017 SUBARU OUTBACK'S BATTERY DIED A FEW DAYS AFTER WE HAD PURCHASED THE CAR AT THE DEALERSHIP WITH 41,000 MILES, MARCH 2020. WE TESTED THE BATTERY AND IT NEEDED TO BE REPLACED, WHICH WE DID OURSELVES. WHEN WE CALLED OUR DEALERSHIP WHERE HE PURCHASED THE CAR, THE DEALER TOLD US THEY COULD NOT CHANGE THE BATTERY. THE CAR DIDN'T GIVE US ANY MORE PROBLEMS UNTIL THIS MORNING WHEN WE FOUND THE BATTERY DEAD AGAIN. THE VEHICLE HAS BEEN USED ON REGULAR BASES AND IT WAS PARKED OVERNIGHT AND WE ARE CERTAIN THAT WE DIDN'T LEAVE ANYTHING OPEN.

Mileage: 47,200

BATTERY DRAINS REPEATEDLY, SOMETIMES TWICE IN A DAY. ALSO REAR GATE HAS TWICE BEEN OPEN IN THE MORNING AFTER LOCKING CAR AT NIGHT AND STORING FOB WELL AWAY FROM VEHICLE. LASTLY, CAR NO LONGER CHARGES MY IPHONE AND HAS 'BLOWN' TWO CHARGING CABLES, ONE BRAND NEW.

Mileage: 15,000

WHEN THE CAR IS IN PARK AND I TRY TO REMOVE THE KEY IT WILL NOT RELEASE. HAVE TO TURN THE CAR BACK ON BACK UP, PUT IT IN DRIVE AND ACCELERATE FORWARD, SOMETIMES SEVERAL TIMES BEFORE THE KEY WILL RELEASE. *TR

Mileage: 45,000

THE BATTERY HAS WEAKENED. I WOULD DRIVE TO CHARGE IT. TODAY THE BATTERY WAS COMPLETELY DEAD AND THE CAR HAD TO BE JUMP STARTED TO TAKE TO THE DEALER. THEY CHECKED THE BATTERY AND SAID THAT THEY FOUND NO PROBLEMS, HOWEVER THE PASSENGER WINDOW STILL DOES NOT WORK WITH THE CONTROL. I HAVE LESS THAN 23,000 MILES ON THE CAR. *TR

Mileage: 22,000

THE VEHICLE'S BATTERY DRAINS VERY QUICKLY AND NEEDS A JUMP START. HAS BEEN A CONTINUOUS ISSUE FOR SEVERAL MONTHS. WE HAVE HAD TO BUY A JUMP START KIT. DEALER SAID THE BATTERY IS FINE AND CANNOT DIAGNOSE THE ISSUE. SAMS CLUB AND A NISSAN DEALERSHIP HAVE BOTH SAID THE BATTERY WAS NOT THE PROBLEM. *TR

Mileage: 46,000

WHEN STATIONARY, THE REAR LIFT GATE OPENS WITHOUT BEING NEARBY OR ACTIVATING SWITCH. ONE TIME AFTER THE GATE OPENED, IT APPARENTLY DID NOT SHUT PROPERLY. AFTER ABOUT 10 DAYS, THE CAR BATTERY DIED. THE BATTERY WAS 6 MONTHS OLD. AFTER RESTARTING THE CAR, GATE HAD TO BE MANUALLY UNLOCKED FROM THE INSIDE. *TR

Mileage: 45,100

I BELIEVE THERE IS A PARASITIC DRAW ON THE ELECTRICAL SYSTEM OF MY 2017 OUTBACK (WHICH I PURCHASED IN 2016). IT HAS DIED REPEATEDLY AND RANDOMLY SINCE I PURCHASED IT, FAILING TO START AFTER BEING PARKED FOR A FEW HOURS. MORE TIMES THAN NOT NOW, IT HAS HAPPENED WHEN I'M IN THE BACKCOUNTRY (SUCH AS 05/28/2019), SOMETIMES AWAY FROM CELL SERVICE. INITIALLY, I BROUGHT IT INTO THE DEALER AND THEY WERE UNABLE TO FIND ANYTHING WRONG, SO I HAVE CONTINUED TO MONITOR IT. SOMETIMES, IT IS "JUST" A DEAD BATTERY THAT CAN BE JUMPED (LIKE 10/21/2018), BUT ON OCCASION, THE CAR WILL START MOMENTARILY BUT THEN THE ENTIRE ELECTRICAL SYSTEM WILL SHUT DOWN IMMEDIATELY (03/08/2020). SOMETIMES IT IS SO DRAINED THAT THE CAR FOB WON'T EVEN WORK. EACH TIME I TAKE IT TO THE SHOP (DEALER OR MIDAS), THEY CANNOT DIAGNOSE ANY ISSUE - "THE ALTERNATOR TESTS WELL, BUT SOMETHING IS DRAINING THE BATTERY." I HAVE EVEN PURCHASED A NEW BATTERY, WHICH WAS SUPPOSED TO LAST 5 YEARS, AND IT FAILED IN UNDER A YEAR. I KEEP MY INTERIOR LIGHTS OFF AND DO NOT HAVE ANYTHING EXTRANEOUS PLUGGED INTO THE CAR, YET THE PROBLEM PERSISTS - IT HAPPENED TWICE YESTERDAY (5/29/2020). I HAVE RECENTLY LEARNED THAT THIS IS A WELL-KNOWN ISSUE FOR OUTBACK OWNERS ON VARIOUS ONLINE FORUMS AND I HOPE THAT SUBARU IS ABLE TO DO SOMETIME TO CORRECT THIS PROBLEM - THE REASON I BOUGHT THIS VEHICLE WAS TO HAVE RELIABLE TRANSPORTATION, WHICH, UNFORTUNATELY, IT MOST CERTAINLY IS NOT. *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THE VEHICLE BATTERY DRAINED PREMATURELY. THE VEHICLE EMITTED A CLICKING SOUND AFTER THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO ISLAND SUBARU (111 QUINTARD STREET, STATEN ISLAND NY, 10305, (718) 697-6000 ON SEVERAL OCCASIONS DUE TO THE BATTERY FAILURE. THE BATTERY WAS REPLACED BUT FAILED TO FIX THE ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD BE DRIVEN MORE TO ALLOW THE BATTERY TO BE RECHARGED DUE TO COMPUTERS IN THE VEHICLE CONSTANTLY RUNNING EVEN WHILE THE VEHICLE WAS PARKED AND IDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,003.

Mileage: 8,003

DEFECTIVE ELECTRICAL SYSTEM CAUSING BATTERY DISCHARGE AND GOING DEAD. BATTERY NEEDS REPLACED AND KEEPS GOING DEAD.

Mileage: 30,000

I AM 1 OF MANY OWNERS WITH THE SAME ISSUE WITH THE ELECTRICAL RENDERING A DEAD BATTERY. REPLACING BATTERY AND CONSTANTLY CHARGING AT THIS POINT IS THE ONLY WAY TO GET YOUR VEHICLE TO RUN. AT THIS POINT THE BATTERY IS DEAD EVERY MORNING IN THE GARAGE. *TR

Mileage: 13,000

MY WINDSHIELD HAS CRACKED WITHOUT BEING HIT BY ANYTHING ACROSS THE BOTTOM NEAR THE WIPERS. MY BATTERY CONTINUES TO DIE FOR NO REASON THAT I CAN FIND, EVEN AFTER I HAVE REPLACED IT. I DON'T LEAVE THE LIGHTS ON OR ANYTHING AND I CAN COME BACK TO MY CAR AND I HAVE TO JUMP IT. I HAVE ALSO BEEN IN IT AFTER DRIVING IT, STOPPED AND TURNED THE CAR OFF AND LISTENED TO THE RADIO AND 10 MINUTES LATER I GO TO TURN THE CAR BACK ON AND IT'S COMPLETELY DEAD. AFTER I GET IT GOING THE GATE WILL BEEP CONTINUOUSLY WHILE IT IS STILL CLOSED AND I HAVE TO RESET THE WHOLE VEHICLE TO GET THE BEEPING TO STOP. I TOOK IT TO GET CHECKED AND THEY TOLD ME TO REPLACE THE BATTERY. WHEN I GOT THE BATTERY CHECKED FOR POWER NOTHING SEEMED TO BE WRONG WITH THE BATTERY. AND YET THIS CONTINUES TO HAPPEN.

Mileage: 25,000

AT 35 MONTHS, THE ORIGINAL BATTERY IN MY OUTBACK SUDDENLY DIED AND WOULD NOT START THE CAR. I CAN JUMP START THE VEHICLE. AFTER JUMPING THE VEHICLE AND DRIVING AROUND FOR 30 MINUTES, THINGS SEEMED OK & THE CAR STARTED 2 HOURS AFTER BEING DRIVEN. THE NEXT MORNING HOWEVER, IT WAS TOTALLY DEAD. SUBARU SERVICE TOLD ME I NEEDED TO DRIVE IT AT HIGHWAY SPEEDS FOR AT LEAST 45 MINUTES. SO, I JUMPED IT AGAIN AND DROVE THE VEHICLE FOR 2 HOURS AT HIGHWAY SPEED. SHORTLY AFTER I RETURNED FROM THIS TRIP, I HAD THE BATTERY TESTED AT AN AUTO PARTS STORE. I WAS TOLD BATTERY AND ALTERNATOR WERE OK, BUT IT STILL NEEDED CHARGING. THE CAR DID START ABOUT 6 HOURS AFTER RETURNING FROM THIS TRIP. HOWEVER, THE NEXT MORNING THE BATTERY WAS TOTALLY DEAD. I'M CURRENTLY TRYING TO WORK THROUGH THIS WITH A SUBARU DEALERSHIP, AND HAVE AN APPOINTMENT IN 2 WEEKS. IN THE MEANTIME, WILL TRY TO KEEP THE OUTBACK IN SERVICE WITH A TRICKLE CHARGER, AND JUMP STARTS AS NECESSARY. *TR

Mileage: 34,500

VEHICLE BOUGHT IN 2017. IN 2018, BATTERY DRAINED THREE DIFFERENT OCCASIONS: TWICE, I HAD TO CALL ROADSIDE ASSISTANCE; THIRD TIME, ANOTHER PERSON HELPED ME START MY CAR. I HAPPENED ON 9/30/18, AFTER PARKING OUTSIDE AN ANIMAL HOSPITAL. I TOOK IT TO THE DEALERSHIP TO GET IT CHECKED AND I WAS EXPLAINED THAT THE BATTERY DOESN'T CHARGE ENOUGH DURING SHORT TRIPS. I OPTED TO BUY A CAR STARTER PORTABLE BATTERY, GIVEN THE FREQUENCY AND INCONVENIENCE OF GETTING STUCK IN PLACES. I ORDERED IT ON OCTOBER, 2018. I DON'T RECALL HOW MANY TIMES I USED THE CAR STARTER KIT IN 2019. HOWEVER, IN 2020, IT HAS BEEN ALREADY 4 TIMES I'VE HAD TO USE IT TO START MY CAR: ONCE ON 04/04/2020 AND SINCE THEN, OTHER THREE TIMES. ONCE AFTER BEING PARKED FOR A FEW DAYS, AND TODAY, 05/09/20, TWICE: AFTER STOPPING, WAITING TO DRIVE INTO A FERRY, AND THEN, TO START THE CAR TO LEAVE THE FERRY. *TR

Mileage: 12,000

THE IGNITION KEY GETS STUCK IN THE IGNITION. CAN NOT GET OUT HAS HAPPEN ON MANY CARS MINE AND MINE DAUGHTERS. SUBARU HAS ISSUED SUBARU SERVICE BULLETIN 16-112-18R AND REPLACE THE FAULTY PART BUT WANT HUNDREDS TO DO THIS. THIS HAPPENS A LOT, AND WILL GET WORSE TILL I AM FORCED TO PAY.

Mileage: 50,000

TWICE OVER TWO WEEKS, THE CAR'S BATTERY WAS DISCHARGED ENOUGH TO THE POINT THAT IT REQUIRED A JUMP START. THE FIRST TIME (0411/2020) WAS AFTER A 30 MINUTE CAR RIDE, IT FAILED TO START ON ITS OWN. THE SECOND TIME (04/25/2020) IT SAT OVERNIGHT IN THE GARAGE AND FAILED TO START. BOTH OCCURRENCES REQUIRED THE VEHICLE TO BE JUMP-STARTED

Mileage: 52,300

BATTERY FLAT TWICE OVERNIGHT TWO DAYS IN A ROW DESPITE DEALER CHECKING OUT ISSUE AND TELLING ME BATTERY WAS FINE. FINALLY REPLACED BATTERY. NOW LEARN THAT THERE IS ONGOING ISSUE.

Mileage: 44,796

MULTIPLE EPISODES OF BATTERY DRAINING FOR NO APPARENT REASON.

BATTERY DRAINS PREMATURELY. PURCHASED NEW IN DECEMBER 2017. PRIMARY USE IS SHORT-TRIP-DRIVING TO/FROM WORK. CAR FAILED TO START IN NOVEMBER 2019. CHARGED BATTERY AND TOOK IN FOR SERVICE. BATTERY REPLACED UNDER WARRANTY. PROBLEM REPEATED IN APRIL 2020.

Mileage: 23,824

MY CAR IS A 2017 SUBARU OUTBACK. SINCE I'VE HAD IT X 3 YEARS,, THE BATTERY HAS DRAINED ABNORMALLY THREE TIMES AND I'VE HAD TO REPLACE THE BATTERY 3 TIMES. I'M NOT LEAVING IT ON AND DEFINITELY NOT LEAVING ANY LIGHTS ON ACCIDENTALLY. I ONLY HAVE 23,000 MILES ON IT. BATTERY MANUFACTURER STATES MY BATTERY SHOULD BE GOOD FOR AT LEAST 5 YEARS, ESPECIALLY AT THE AMOUNT I'M DRIVING PER YEAR. SO EACH INCIDENT OCCURS WHEN I TRY TO START MY CAR AND IT DOESN'T TURN ON. THE CAR IS STATIONARY AND NOT INVOLVED IN ANY ACCIDENTS. IT WAS PARKED EACH TIME THIS INCIDENT OCCURRED BUT THIS SITUATION MUST BE SOMETHING WRONG WITH THE ELECTRICAL COMPONENTS IN THE CAR. IT MAKES THE CAR UNRELIABLE. I'M USUALLY STUCK IN A PARKING GARAGE AT WORK OR HOME AND LAST TIME WAS ON THE STREET AND HAD TO GET A TOW TO THE MECHANIC.

Mileage: 23,000

BATTERY FAILURE- TOTAL DISCHARGE- 2 TIMES

Mileage: 25,000

BATTERY APPEAR TO BE PREMATURELY DEAD, I HAD TO CALL THE SUBARU FOR A JUMPSTART

Mileage: 22,881

WITH CAR IN PARK, CAN'T REMOVE MY KEY FROM IGNITION. INTERMITTENT ISSUE

Mileage: 58,000

MY 2017 SUBARU OUTBACK HAS PARASITIC BATTERY DRAIN THAT KILLS THE BATTERY. THE CAR WON'T START MAKING THE VEHICLE UNRELIABLE. THIS IS A ROUTINE ISSUE WITH SUBARU AND NEEDS TO BE ADDRESSED.

Mileage: 51,000

2017 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE DASH DISPLAY NIGHT HAZARD. *LD THE CONSUMER STATED THE BRIGHT DAYTIME LIGHT WAS INADVERTENTLY ACTIVATED THE INSTRUMENT PANEL LIGHT AT NIGHT AND BLINDED THE DRIVER NEARLY CAUSING AN ACCIDENT. THE DEALER SUGGESTED DIMMING THE LIGHT. *JS

WHEN YOU HIT THE BUTTON TO RELEASE THE REAR HATCH IT DOES NOT OPEN ALL THE TIME. YOU GET THREE BEEPS AND THE HATCH DOES NOT OPEN. IF YOU USE THE KEY FOB AND ATTEMPTS TO OPEN THE REAR HATCH IS THE SAME THING THREE BEEPS AND DOES NOT OPEN. THE ONLY WAY TO GET IT OPEN IS TO DISCONNECT BATTERY CABLE WAIT A MINUTE RECONNECT CABLE THEN HIT THE BUTTON THEN REAR POWER HATCH OPENS. THIS IS HAPPENED MULTIPLE TIMESI TOOK VEHICLE TO DEALER WANTS TO GET IT LOOKED AT THEY COULD NOT REPLICATE THE ISSUE. SAME ISSUE HAPPENED AGAIN TODAY. SIDENOTE WHEN I ENTER MY PIN IT COMES UP ON YOUR SITE IS A 2017 MY SUBARU FORRESTER SPORT IS A 2019

Mileage: 7,341

WINDSHIELD CRACKS AND INSTANTLY SPREAD WITH MINIMAL IMPACT DISABLING CAR SPEED CONTROL AND SAFETY SYSTEMS SUCH AS PRE-COLLISION BRAKING AND LANE KEEP ASSIST.

Mileage: 32,000

KEY HAS BEGUN TO GET STUCK IN IGNITION EACH TIME I SHIFT INTO PARK AND SHUT OFF THE ENGINE. ONE HAS TO REPEATEDLY SLAM THE GEAR SHIFT INTO PARK FOR THE IGNITION SWITCH TO RECOGNIZE THE CAR IS INDEED IN "PARK" AND RELEASE THE KEY. COULD CREATE AN ISSUE FOR ANYONE WITHOUT THE PHYSICAL STRENGTH TO "SLAM" THE GEAR SHIFT INTO "PARK" OR SOMEONE WHO NEEDS TO QUICKLY EXIT THEIR VEHICLE AND GET INTO THEIR LOCKED HOUSE OR BUILDING. HOUSE KEYS ARE ALWAYS ATTACHED TO CAR KEYS, WHICH ARE INEVITABLY STUCK IN THE IGNITION. A SEARCH OF ONLINE FORUMS SHOWS THIS IS A KNOWN ISSUE THAT SUBARU HAS NOT MADE GOOD ON AND DEALERS ARE CHARGING OWNERS UPWARDS OF $600 TO REPAIR.

Mileage: 43,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT TURNED OFF THE VEHICLE, BUT THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY TWO WEEKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,700.

Mileage: 39,700

AFTER STOPPING VEHICLE AND PUTTING IT IN PARK, KEY WILL NOT RETURN TO START AND IS STUCK IN IGNITION.

Mileage: 34,376

THE KEYS COULD NOT BE REMOVED FROM THE IGNITION AFTER SHIFTING THE CAR INTO PARK AND TURNING THE CAR OFF. THE PROBLEM FIRST APPEARED AROUND SEPTEMBER 2019 (APPROXIMATELY 42,000 MILES). OVER THE NEXT FEW WEEKS THE PROBLEM PROGRESSIVELY GOT WORSE, AND REQUIRED SHIFTING FROM NEUTRAL TO PARK MULTIPLE TIMES UNTIL THE KEYS COULD BE REMOVED. THE SELECT LEVER ASSEMBLY (PART 35111AL00B) WAS REPLACED WITH THE NEWER VERSION (PART 35111AL00C) WHICH FIXED THE ISSUE. THE ORIGINAL SELECT LEVER ASSEMBLY (35111AL00B) WAS TESTED AND IT HAD A PROBLEM WITH THE "P" RANGE SWITCH. RESISTANCE ACROSS SELECT LEVER ASSEMBLY PINS 1 AND 2 SHOWED A RESISTANCE OF 2-3 OHMS WHEN THE SELECT LEVER WAS IN THE PARK POSITION. THE SERVICE MANUAL STATES THAT THE "P" RANGE SWITCH RESISTANCE SHOULD BE LESS THAN 1 OHM WHEN IN THE PARK POSITION. THIS HIGH RESISTANCE LIKELY CAUSED THE IGNITION TO FAIL TO RECOGNIZE THAT THE CAR WAS IN PARK AND PREVENTED THE KEYS FROM BEING REMOVED.

Mileage: 42,000

CAN NOT REMOVE KEY AFTER TURNING CAR OFF. VEHICLE IS STATIONARY, IN PARK AND ENGINE OFF WHEN THIS OCCURS. KEY STAYS IN COLUMN. SLAMMING SHIFT LEVER A FEW TIMES SOMETIMES FREES IT UP. SUBARU CLAIMS IT'S NOT A RECALL ISSUE. BEEN HAPPENING EACH DAY THE LAST WEEK.

Mileage: 73,000

BATTERY DEAD SEVERAL TIMES. HAVE HAD TO HAVE IT JUMPED SIX TIMES. BATTERY REPLACED BY DEALER ONCE. I NOTE THAT MANY SUBARU OWNERS HAVE SIMILAR PROBLEM.

MY VEHICLE, WHILE STATIONARY WITHOUT ANYTHING PLUGGED IN OR RUNNING (I.E. AC), HAS THE BATTERY DIE. THE VEHICLE IS A 2018, AND THIS HAPPENED 08/24/2019. I BELIEVE A BATTERY TO BE A MAINTENANCE ITEM, BUT BEING LESS THEN 2 YEARS OLD UNDER 'NORMAL' USE IS CONTRARY TO INDUSTRY OR MANUFACTURER STANDARDS, WHICH I BELIEVE THE UNEXPECTED TIMING AND NATURE CREATES A SAFETY ISSUE. I REPLACED THE BATTERY, AND FOUND THIS TO BE A COMMON ISSUE WITH SUBARU'S; HOWEVER, NEVER RECEIVED ANY ADVISEMENT OR NOTIFICATION FROM THE COMPANY.

Mileage: 39,800

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHEN THE VEHICLE WAS PLACED IN THE PARK POSITION, THE KEY FAILED TO EJECT FROM THE IGNITION WITHOUT WARNING. THE CONTACT CALLED GANLEY SUBARU OF BEDFORD (123 BROADWAY AVE, BEDFORD, OH 44146, (440) 439-3444) FOR FURTHER INFORMATION ON THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE CONTACT WAS PROVIDED CASE NUMBER: 146834249388. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Mileage: 45,000

CANNOT REMOVE KEY FROM IGNITION WHEN IN PARK. MANY OTHERS HAVE REPORTED THIS ONLINE, AND THE DEALERSHIP IS CHARGING ME TO CHECK WHAT THE ISSUE IS. WHEN IN PARK, STEERING WHEEL IS STRAIGHT, NOT ON A SLOPE, THE KEY IS STUCK IN THE IGNITION. CAN TURN IT OFF, BUT CAN'T REMOVE THE KEY. SOMETIMES JIGGLING, SOMETIMES STARTING AND TURNING BACK OFF, AND SOMETIMES STARTING, PUTTING IN DRIVE, AND SLAMMING THE SHIFTER INTO PARK AGAIN SOLVES THE ISSUE, BUT SOMETIMES NOT. SPENT OVER 20 MINUTES TODAY TRYING TO GET IT OUT, DROVE TO THE DEALER, AND IT CAME OUT WITHOUT AN ISSUE. NO CONSISTENCY TO THE ISSUE.

Mileage: 50,000

THE ATTACHED INVOICES ARE A RESULT OF NUMEROUS ELECTRICAL ISSUES THAT I HAVE EXPERIENCED SINCE OWNING THE OUTBACK. EACH TIME I WOULD GO FOR SERVICE WITH KEY FOBS NOT WORKING THE EMPLOYEES WERE SO RUDE AND SPENT ALL THEIR TIME MAKING ME FEEL LIKE AN IDIOT INSTEAD OF TRYING TO SOLVE THE PROBLEM. I HAVE LEFT IN TEARS MANY TIMES. THE RADIO AND BLUETOOTH WERE NOT WORKING RIGHT FROM DAY ONE. WHEN I COMPLAINED TO GRAYSON IN KNOXVILLE HE DIALED A LOCAL NUMBER IN KNOXVILLE AND SAID "NOTHING WRONG" WITH THE TELEPHONE SYSTEM I STILL STRUGGLE WITH CALLS THRU THE BLUETOOTH. EARL DUFF IN HARRIMAN HAS BEEN THE MOST CONSIDERATE OF ALL THE OTHERS. HOWEVER, I FIND IT HARD TO BELIEVE THAT AT 58,000 MILES, THE PASSENGER AIRBAG IS OUT OF COMMISSION. RIGHT NOW I AM DRIVING WITH EVERY ONE OF THE DIGITAL INDICATORS ON. CANNOT USE CRUISE CONTROL. THE REAR HATCH ONLY RAISES ABT 1/4 OF THE HIGHTH THAT IT SHOULD. I HAVE HEARD SO MANY GOOD THINGS ABOUT A SUBARU AND HAD TO HAVE ONE. I HAVE HAD NOTHING BUR DISAPPOINTMENT FROM THE MENTIONED DEALERS. RIGHT NOW THE CAR IS PARKED IN THE GARAGE. IT STILL RUNS BUT WHO KNOWS WHAT WILL HAPPEN WHILE I AM DRIVING.

Mileage: 58,000

CAR DOES NOT START BAD BATTERY

Mileage: 23,000

ONCE THE VEHICLE IS PLACED IN PARK, THE KEY GETS STUCK IN THE IGNITION AND CAN'T BE REMOVED. THE ONLY WAY TO REMOVE THE KEY IS TO PLACE THE VEHICLE IN DRIVE AND BACK IN TO PARK (WITH MORE FORCE). THIS HAPPENS ABOUT 50% OF THE TIME WHEN TRYING TO REMOVE THE KEY. MY WARRANTY IS FOR 36K MILES OR 3 YEARS. THE CAR IS CURRENTLY AT 38K MILES.

Mileage: 38,000

NAVIGATION SCREEN CAN NOT SEE IN DAY TIME AND IGNITION KEY WILL NOT REMOVE SOMETIME WHEN PARK.

THE KEY GETS STUCK IN THE IGNITION AT THE ACCESSORY POSITION AND WILL NOT COME OUT. THE SHIFTER ALSO DOES NOT LOCK MAKING IT EASY FOR THE SHIFTER TO BE KNOCKED OUT OF PARK. THE CAR WAS PARKED IN THE DRIVEWAY AT MY RESIDENCE ON A SLIGHT GRADE. AS I WAS GETTING OUT OF THE CAR I ACCIDENTLY HIT THE SHIFTER KNOB KNOCKING IT OUT OF PARK INTO REVERSE. THE VEHICLE WAS ROLLING BACK BUT I WAS ABLE TO GET BACK IN QUICKLY AND STOP THE VEHICLE.

Mileage: 54,000

THE EYE SIGHT GOES OUT AT 3OR 4 TIMES A WK. DEALER SAID THAT IT WAS NORMAL. I FEEL THAT IF THE EYE SIGHT GOING IS NORMAL, THEM WHY HAVE IT. WHEN IT GOES OUT I WILL BE DRIVING IT ON DIFFERENT ROADS.THIS HAS BEEN GOING ON I BOUGHT THE CAR.

Mileage: 200

HAVING PROBLEM TO REMOVE KEY FROM THE IGNITION WHEN THE CAN WAS ONLY DRIVEN FOR YEAR AND HALF AND HAS LESS THAN 10000 MILES ON.

Mileage: 9,000

AFTER USING REMOTE START AND AFTER DRIVING VEHICLE, IT WOULD NOT SHUT OFF. WAS ABLE TO ACTUALLY TURN OFF IGNITION, REMOVE KEY AND STILL DRIVE CAR. HAD TO PULL FUEL PUMP FUSE TO DISABLE THE CAR.

Mileage: 29,900

TWICE SINCE PURCHASED MARCH 2017 ELECTRICAL FAILURES HAVE CAUSED ALL DASHBOARD WARNING LIGHTS TO GO ON; STABILITY CONTROL, ANTI-LOCK, VARIOUS DRIVER AIDS HAVE CEASED TO OPERATE, AND ENGINE POWER WAS SEVERELY REDUCED (ALTHOUGH CAR STILL RAN). FIRST FAILURE WAS RECTIFIED WITHIN A FEW DAYS, BUT CURRENT FAILURE HAS HAD THE CAR AT THE DEALER FOR A MONTH WITH NO PROSPECT OF A REPAIR. CAR WAS RUNNING AT THE TIME OF EACH FAILURE. DEALER IS SAYING THE MANUFACTURER IS TRYING TO DESIGN A WIRING HARNESS OR INSTRUMENT CLUSTER THAT WILL WORK, BUT BACKORDERS ARE PILING UP ACROSS THE COUNTRY AND HE HAS NO PROMISE TO GIVE ME. I'M CURIOUS ABOUT HOW LONG I MUST WAIT BEFORE I ASK THE DEALER TO REPLACE THE ENTIRE CAR WITH ONE THAT DOES WORK.

Mileage: 10,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE THE VEHICLE WAS STATIONARY, THE KEY BECAME STUCK IN THE IGNITION AND THE CONTACT COULD NOT TURN OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AND TOGGLED THE STEERING WHEEL TO CORRECT THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. CAPITOL SUBARU IN SAN JOSE, CALIFORNIA WAS NOTIFIED AND STATED THAT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

Mileage: 18,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE THE VEHICLE WAS STATIONARY, THE KEY BECAME STUCK IN THE IGNITION AND THE CONTACT COULD NOT TURN OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AND TOGGLED THE STEERING WHEEL TO CORRECT THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. CAPITOL SUBARU IN SAN JOSE, CALIFORNIA WAS NOTIFIED AND STATED THAT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

Mileage: 18,000

ON THE HIGHWAY CRUISING AT 10:19AM IN OCT 13 2017, A NUMBER OF ELECTRICAL COMPONENTS ON MY SUBARU OUTBACK FROZE ABRUPTLY. SPECIFICALLY, MY ON-BOARD GPS NAVIGATION SCREEN FROZE, THE DIGITAL CLOCK FROZE (ON 10:19AM), AND THE HEADS UP DISPLAY OF NAVIGATION DIRECTIONS ON THE DRIVER'S HUB FROZE. WHO KNOWS WHAT OTHER SYSTEMS ALSO LOCKED UP, WHICH I COULDN'T OBSERVE. AFTER I STOPPED AND RESTARTED THE CAR, THOSE THINGS UNFROZE.

Mileage: 12,000

7,180 MILEAGE, PURCHASED NEW 12-2016. GARAGED KEPT, 80 DEGREE TEMP. WE BOTH ARE 70 + YEARS, SAFETY RELIABILITY ARE MAJOR CONSIDERATIONS. ON 10-21-17, WE MADE A 20 MILE GROCERY TRIP. AUTO DROVE AS USUAL. ON 10-23-17, WE HAD M.D. APPOINTMENT. STARTER WOULDN'T TURN MOTOR OVER. ORIGINAL BATTERY CAME WITH THE CAR, HAD ZERO ELECTRICAL ENERGY LEFT...I CONNECTED MY BATTERY CHARGER TO THE BATTERY POSTS, WAITED 10 MINUTES. DASH LIGHTS CAME ON, MOTOR STILL WOULDN'T TURN OVER. CHARGED BATTERY AN ADDITIONAL 30 MINUTES, AND SWITCHED CHARGER MODE TO 50 AMP 'START' MODE, STARTER MOTOR SLOWLY TURNED, AND MOTOR STARTED. MADE THE 60 MILE TRIP TO M.D'S OFFICE, AND BACK HOME, AND WHEN ARRIVING HOME, FOUND OUT THAT THE PASSENGER NOR DRIVER'S ELECTRIC WINDOW WOULDN'T OPEN, TO GET MAIL FROM OUR MAIL BOX. ON 11/26/17 I TOOK THE CAR TO SUBARU OF JACKSONVILLE. THREE HOUR WAIT AT DEALER, EVEN WITH AN APPOINTMENT. THE WARRANTY REPAIR WAS LISTED AS ECM UPDATE. DEALER'S WORK ORDER COPY RE. WINDOWS WAS " ALL SYSTEMS OPERATING AS DESIGNED." SERVICE DEPARTMENT MENTIONED THAT THERE MAY BE AN ADDITIONAL UPDATE REQUIRED. WITH OUR LAST COUPLE OF G.M. CARS, VARIOUS "UPDATES OR ADJUSTMENTS" WERE MADE VIA SATELLITE. THIS TECHNOLOGY IS CERTAINLY AVAILABLE...WITH BLUETOOTH PERHAPS, THROUGH CELL PHONE ? I MADE THE 30+ MILE TRIP FROM THE DEALER HOME TO ST. AUGUSTINE WITHOUT FURTHER PROBLEMS.

Mileage: 2

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AT 7:00 AM IN THE MORNING WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (DWAYNE LANE'S ARLINGTON CHEVROLET, 20410 SMOKEY POINT BLVD, ARLINGTON, WA 98223) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *BF CONSUMER STATED WIRE HARNESS CASING IS SOYBEAN OUTSIDE. PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE UPDATED 8/1/18*JB

Mileage: 18,000

OPEN LETTER TO SUBARU AND SUBARU OWNERS. I HAVE A 2017 SUBARU OUTBACK. THE REASON I PURCHASED THE CAR WAS THE HIGH SAFETY RATINGS. I CAME HOME YESTERDAY, DROVE INTO THE GARAGE AND SHUT THE CAR OFF I THOUGHT. I APPARENTLY DID NOT PUSH THE START AND KILL BUTTON HARD ENOUGH. I AM HARD OF HEARING SO DID NOT NOTICE THE ENGINE STILL RUNNING. THIS CAR DOES NOT HAVE A REMOTE START. MY GARAGE DOOR AUTOMATICALLY CLOSES AFTER A PRESET TIME. I HAPPENED OUT TO THE GARAGE 3 HOURS LATTER TO FIND THE CAR ENGINE STILL RUNNING. I CAN NOT THE IMAGINE THE CARS COMPUTER ALLOWING THE ENGINE TO CONTINUE TO RUN FOR THREE HOURS WITHOUT THE KEY BEING IN CLOSE PROXIMITY OF THE VEHICLE. THIS IS A VERY DANGEROUS SITUATION. IT WAS WELL OVER 100 DEGREES IN THE GARAGE PLUS THE CARBON MONOXIDE LEVEL WAS OUTRAGEOUS. IF THERE IS COMPUTER SETTING TO STOP THIS PLEASE LET ME KNOW. RICHARD

Mileage: 12,123

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE REVERSE AUTOMATIC BRAKING SYSTEM INDEPENDENTLY APPLIED ITSELF. THE CONTACT STATED THAT THIS WAS DUE TO THE ASPHALT BEING AT AN ANGLE WHERE IT WAS CLOSE TO THE SENSORS OF THE VEHICLE. AUTONATION SUBARU SCOTTSDALE (15678 N NORTHSIGHT BLVD, SCOTTSDALE, AZ) INFORMED THE CONTACT THAT THEY WOULD NEED TO TEMPORARILY DISABLE THE FEATURE TO PREVENT FUTURE FAILURES WHEN REVERSING THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE BRAKING SYSTEM WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.... .UPDATED 11/16/17 *BF VEHICLE PURCHASE DATE SHOULD BE OR BEFORE INCIDENT DATE UPDATED 9/7/18*JB

Mileage: 2,000

DRIVING BACK TO MICHIGAN FROM FLORIDA, MY 2017 SUBARU OUTBACK (6000 MILES) STALLED TWICE UNEXPECTEDLY IN HEAVY TRAFFIC CONDITIONS ON I75. THE VEHICLE WAS IN STOP AND GO TRAFFIC WHEN IT STALLED. I COASTED TO THE MEDIAN, PLACED THE CAR IN PARK AND RESTARTED THE ENGINE. (BOTH TIMES) THE CONDITION HAS NOT REPEATED ITSELF SINCE, NOW HAS (7800 MILES). SUBARU DEALERSHIP COULD NOT REPLICATE THE PROBLEM AND SUBARU CUSTOMER SERVICE CANNOT RESOLVE THE ISSUE.

Mileage: 6,000

THE "CHECK ENGINE" LIGHT CAME ON A WEEK AGO AND THE ENGINE BECAME SLUGGISH WHEN ACCELERATING. WE TOOK THE CAR TO MARIN SUBARU SERVICE DEPARTMENT WHERE THEY DID A DIAGNOSTIC TEST. RESULT IS THAT A RODENT MUST HAVE CHEWED THROUGH THE SOY-BASED HARNESS COVERING THE SENSOR WIRE. REPAIR BILL = $1,400, SUBARU SAYS ITS NOT COVERED BY THE NEW CAR WARRANTY. THEY ARE TELLING US NOT TO DRIVE THE CAR NOW AS IT COULD BE DANGEROUS. INSURANCE SAYS IT DOES NOT COVER THIS EITHER. SUBARU AND THE OTHER MFTRS HAVE KNOWN ABOUT THIS ISSUE FOR SOME TIME APPARENTLY BUT CONTINUE TO USE MATERIAL THEY KNOW ATTRACTS RODENTS.

Mileage: 7,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN LOUD ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT ALSO MENTIONED THE ALL THE WINDOWS FAILED TO FUNCTION EXCEPT FOR THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 01/11/2017*CT UPDATED 06/07/17*LJ CONSUMER DEALER WAS MADE AWARE OF WINDOW FAILURE AND IT WAS FIXED. (STILL MAKING SAME LOUD NOISE (12-3-16). UPDATED 7/9/18*JB *TR

Mileage: 2,000