2017 SUBARU OUTBACK Visibility Problems

The contact owns a 2017 Subaru Outback. The contact stated that while the vehicle was parked and unoccupied in the garage, the contact’s son opened the garage door and became aware of a crack on the front passenger’s side windshield. A dealer was contacted. The vehicle was taken to the dealer where it was determined that the windshield needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was informed that vehicle was too old to repair. The approximate failure mileage was 110,000.

Mileage: 110,000

The contact owns a 2017 Subaru Outback. The contact stated while driving 40 MPH, a foot-long crack appeared on the lower driver’s side windshield. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 116,000.

Mileage: 116,000

The contact owns a 2017 Subaru Outback. The contact stated that the windshield was cracked. The vehicle was not diagnosed, inspected, nor repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The approximate failure mileage was 65,000.

Mileage: 65,000

The contact owns a 2017 Subaru Outback. The contact stated that while her daughter was sitting inside the vehicle, the front windshield suddenly started to crack. The crack extended approximately sixteen inches from the driver’s side to the passenger’s side. The contact indicated that no objects had struck the windshield to cause the crack. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 50,000.

Mileage: 50,000

The contact owns a 2017 Subaru Outback. The contact stated that the front windshield was previously replaced; however, the windshield was again cracked. There was no impact on the windshield that could have caused the crack. An auto glass company replaced the windshield. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 40,000. The VIN was unavailable.

Mileage: 40,000

The contact owns a 2017 Subaru Outback. The contact stated while driving 35 MPH, the contact heard a ding on the windshield as a horizontal crack formed on the middle, passenger side windshield. The crack expanded to the driver’s side of the windshield and the contact took the vehicle to the dealer where the windshield replaced. After the repair, two small chips were formed on the windshield which the contact had repaired by an independent mechanic. One day upon entering the vehicle, the contact noticed another horizontal crack had formed on the middle, passenger’s side windshield. The contact stated that each failure obstructed his vision while driving at various speeds. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2017 Subaru Outback. The contact stated that there was a crack on the windshield. The contact stated that there was no impact to the windshield that could have caused the crack. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.

Mileage: 60,000

The contact owns a 2017 Subaru Outback. The contact stated that upon approaching the vehicle that was parked in the driveway under the shade of a tree, he noticed that the driver's side of the windshield was cracked. The contact stated that the crack was irregular and was a foot long. The contact stated that he looked around but could not determine the cause of the failure. The dealer was notified of the failure and advised the contact that the windshield would be replaced at his own expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

Mileage: 49,000

The contact owns a 2017 Subaru Outback. The contact stated while driving 30 MPH, a crack started forming on the driver’s side windshield and moved towards the center of the windshield. The contact stated that the windshield was not struck by an object to cause the crack to form. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500. Subaru was made aware of this defective windshield and installed a NEW windshield at NO COST to the contact on December 27, 2021. The installation was accomplished by Don K Whitefish in Whitefish, MT on their R/O number 3602221/1. No further action is required.

Mileage: 41,500

The contact owns a 2017 Subaru Outback. The contact stated that upon entering his vehicle, he noticed a horizontal, foot long crack had formed on the driver’s side windshield without incident. The contact stated that the crack obstructed his vision while driving. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 106,000.

Mileage: 106,000

The contact owns the 2017 Subaru Outback. The contact stated while driving 50 MPH, the front windshield developed a crack starting from the driver’s side to the center of the windshield. The contact stated that neither a rock nor an object hit the windshield for the crack to appear. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 81,192.

Mileage: 81,192

The contact owns a 2017 Subaru Outback. The contact stated while driving 35 mph, the front windshield cracked without impact at the bottom on the passenger’s side of the windshield. The contact then stated as the day progressed, the crack continued to grow and spread throughout the front windshield. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The manufacturer had not been informed of the failure. The failure mileage was approximately 24,000.

Mileage: 24,000

The contact owns a 2017 SUBARU Outback. The contact stated while driving 70 mph, the windshield fractured at the top middle section of the windshield. The contact stated that the fracture was not caused by an impact. The windshield was not repaired. The manufacturer was not contacted. The approximate failure mileage was 56,500.

Mileage: 56,500

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, HE NOTICED THAT THERE WAS A LARGE CRACK ON THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

Mileage: 44,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT TWO SEPARATE CRACKS HAD FORMED ON THE WINDSHIELD WITHOUT INCIDENT OR IMPACT. ON THE FIRST OCCASION, THE CONTACT STATED THAT A CRACK HAD FORMED ON THE MIDDLE PASSENGER SIDE OF THE WINDSHIELD. THE CONTACT HAD THE WINDSHIELD REPLACED HOWEVER, ANOTHER CRACK HAD FORMED ON THE LOWER DRIVER SIDE OF THE REPLACEMENT WINDSHIELD, WITHOUT INCIDENT OR IMPACT. THE CONTACT STATED THAT THE CRACKS OBSTRUCTED HER VIEW WHILE DRIVING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. *DT

Mileage: 39,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, WITHOUT WARNING OR IMPACT, THE WINDSHIELD CRACKED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS INSPECTED AND REPLACED. NEITHER THE MANUFACTURER NOR AN AUTHORIZED DEALER WERE CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE DRIVER HEARD AN ABNORMAL NOISE AND NOTICED THE FRONT PASSENGER'S SIDE WINDSHIELD HAD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO BYERS DUBLIN SUBARU (2455 BILLINGSLEY RD, COLUMBUS, OH 43235, (614) 792-2455) AND INSPECTED. THE CONTACT WAS INFORMED THAT A ROCK HAD STRUCK THE WINDSHIELD CAUSING THE CRACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, HE HEARD A SMALL POPPING SOUND. THE CONTACT STATED THAT THERE WAS AN HORIZONTAL CRACK ON THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT OVER SEVERAL HOURS, THE CRACK EXPANDED ACROSS THE WINDSHIELD TOWARD THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO SAFELIGHT AUTO-GLASS REPAIR AND THE WINDSHIELD WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,500.

Mileage: 66,500

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS STATIONARY ON THE OUTSIDE OF THE GARAGE, WHEN HE NOTICED THAT THE WINDSHIELD WAS CRACKED. THE CONTACT CALLED A WINDSHIELD REPAIR SHOP AND HAD THE WINDSHIELD REPLACED REMOTELY AT HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,800.

Mileage: 45,800

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 30 MPH, WHEN A CRACK APPEARED ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE CRACK WAS CAUSED WITHOUT IMPACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,500.

Mileage: 46,500

TL* THE CONTACT'S WIFE OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 35 MPH THROUGH A CONSTRUCTION ZONE, AN OBJECT HIT THE LOWER LEFT DRIVER'S SIDE WINDSHIELD WHICH LEFT TWO IMPRINTS ON THE WINDSHIELD. OVER TIME, THE WINDSHIELD CRACKED AND SPREAD ACROSS THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD GLASS WAS POORLY MANUFACTURED AND THAT THE SIZE OF THE OBJECT THAT HIT HIS WIFE'S WINDSHIELD SHOULD NOT HAVE CAUSED THAT SEVERE OF DAMAGE. THE CONTACT ALSO STATED THAT THE CRACK THAT FORMED OVER THE WINDSHIELD HAD OBSTRUCTED HIS WIFE'S VISION WHILE DRIVING. ROY ROBINSON SUBARU (6001 33RD AVE NE, MARYSVILLE, WA 98271) WAS NOTIFIED OF THE FAILURE AND THEY REFERRED THE CONTACT TO AN INDEPENDENT GLASS CENTER TO REPLACE THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

Mileage: 66,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT UPON RETURNING TO HER PARKED VEHICLE, THE REAR WINDSHIELD WAS CRACKED INTO SEVERAL PIECES. THE CONTACT DESCRIBED THE DAMAGE TO THE GLASS AS LOOKING LIKE A JIGSAW PUZZLE. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE WITH THE CRACKED WINDSHIELD. THE CONTACT INITIALLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC HOWEVER, THE WRONG PARTS WERE ORDERED FOR THE REPAIR. THE CONTACT THEN TOOK THE VEHICLE TO FLATIRONS SUBARU (5995 ARAPAHOE AVE, BOULDER, CO 80303) WHERE SHE PAID FOR THE REPLACEMENT OF THE REAR WINDSHIELD. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,790.

Mileage: 14,790

I HAVE HAD TWO BRAND NEW SUBARU OUTBACKS. MY FIRST WAS A 2015 AND MY SECOND IS A 2017 OUTBACK. MY 2015 HAD 4 BROKEN WINDSHIELDS IN LESS THAN 2 YEARS. MY 2017 HAS HAD 3 BROKEN WINDSHIELDS IN 3 YEARS. ALL TOGETHER I HAVE HAD 7 BROKEN WINDSHIELDS IN 5 YEARS. SOME HAPPEN WHEN THE CAR IS NOT IN MOTION AND SOME HAVE HAPPENED WHEN THE CAR IS IN MOTION. ALL THE BREAKS BEGIN SOMEWHERE AROUND THE PERIMETER OF THE WINDSHIELD (UP TO ABOUT 3-4" FROM THE EDGE. I CAN'T TELL WHAT IS CAUSING THE CRACKS TO HAPPEN BECAUSE THERE IS EITHER NO INDICATION OF ANYTHING STRIKING THE WINDSHIELD OR THERE IS A TINY "FLICK" CRACK SOUND AS IF A SPECK OF SAND HIT THE WINDSHIELD. I HAVE REPORTED THIS PROBLEM TO YOU BEFORE WHEN I OWNED THE 2015 OUTBACK. I SEE THAT THERE ARE NOW 2 CLASS ACTION SUITS PERTAINING TO THIS. HOPE THIS CAN BE REMEDIED. *TR

Mileage: 63,000

WINDSHIELD CRACKED ALL THE WAY ACROSS AFTER BEING EXPOSED TO EXTREME HEAT AND COLD. *TR

Mileage: 48,000

THE WINDSHIELD CRACKED FOR NO APPARENT REASON. THE WINDSHIELD THE SPIDER WEB CRACKED ACROSS WINDSHIELD. *TR

Mileage: 67,000

PARKED MY LEASED 2017 OUTBACK IN MY DRIVEWAY LAST NIGHT WITH NOTHING OVERHEAD, NO TREES, ETC. THIS MORNING THERE WAS A LARGE CRACK IN THE WINDSHIELD WHICH BEGAN AT THE BOTTOM OF THE GLASS ON THE PASSENGER SIDE AND CONTINUED ON FOR OVER 15 INCHES. TOTAL MYSTERY. *TR

Mileage: 25,000

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT OR WARNING. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING LITHIA RENO SUBARU (775-800-5534, LOCATED AT 2270 KIETZKE LN, RENO, NV 89502). BOTH DEALERS INSISTED THAT THE WINDSHIELD WAS IMPACTED BY SOMETHING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. THE VIN WAS UNKNOWN.

Mileage: 29,000

I HAVE ALREADY REPLACED TWO CRACKED WINDSHIELDS ON MY NEW 2017 SUBARU OUTBACK WITH ONLY 8,000 MILES ON IT. EACH REPAIR USING OEM GLASS AND RECALIBRATION OF THE EYESIGHT SYSTEM COSTS OVER $960 EACH TIME. THIS IS AN UNEXPECTED COST OF OWNERSHIP FOR THIS VEHICLE THAT I'VE OWNED FOR LESS THAN 6 MONTHS. THIS IS NOT TO MENTION THE UNSAFE NATURE OF RECURRENTLY BROKEN WINDSHIELDS. THE FIRST WINDSHIELD BREAK WAS NOTICED WHEN THE VEHICLE WAS PARKED OVERNIGHT IN MY DRIVEWAY. A LONG CRACK STARTED AT THE WINDSHIELD HEATING ELEMENT AND EXTENDED 2 FEET ACROSS. THE SECOND WINDSHIELD DEVELOPED A CRACK FROM THE PASSENGER SIDE DURING DRIVING. I HEARD NO IMPACT TO THE GLASS, JUST A CRACK EXTENDING SEVERAL INCHES. THE CARLEX OEM LAMINATE WINDSHIELD IS THIN, FRAGILE AND EXPENSIVE. THERE ARE NUMEROUS CONSUMER COMPLAINTS STEMMING BACK TO THE 2015 AND 2016 OUTBACK MODELS WITH COMPLAINTS OF RECURRENT WINDSHIELD CRACKS. THIS INCLUDES A CLASS ACTION LAWSUIT REGARDING THE WINDSHIELDS. I HAVE NOT DRIVEN THE CAR IN ANY ADVERSE CONDITIONS. IT IS DRIVEN ON THE SAME ROADS I HAVE DRIVEN FOR YEARS IN ANOTHER VEHICLE THAT NEVER SUFFERED SUCH FREQUENT AND UNSAFE WINDSHIELD DAMAGE.

Mileage: 3,400

HELLO, SEE ATTACHED PICS OF OUR OUTBACK SUNROOF THAT EXPLODED WHILE TRAVELING SOUTHBOUND ON I-95 IN GA CROSSING SOUTH NEWPORT RIVER IN TOWNSEND, GA 31331 AROUND 10:55 A.M ON 11/19/17. ALL OCCUPANTS HEARD A LOUD POP AND SOUND OF GLASSING EXITING THE REAR OF THE VEHICLE PRIOR TO PULLING OVER. I CLEARED TO THE SIDE OF THE INTERSTATE, DOCUMENTED THE SUNROOF DAMAGE AND THEN DROVE 40 MPH TO NEXT EXIT WHERE I LOCATED A VACUUM TO CLEAN UP THE MESS SO THAT WE COULD DRIVE 35 MILES BACK HOME. THERE WAS A COLD FRONT PASSING THROUGH THE AREA, SO THERE WERE SOME GUSTY WINDS, BUT TEMPS WERE ONLY AROUND 60 DEGREES. WE HAD JUST REFUELED AND WERE ACCELERATING TO 60 MPH TO MERGE WITH TRAFFIC. WE WERE USING A SEAR'S X-CARGO CARRIER ON TOP FOR PERSONNEL STORAGE. I HAVE AN APPT WITH THE DEALER TOMORROW TO ASSESS WARRANTY, ETC. THE VEHICLE IS SIX MONTHS OLD. *TR

Mileage: 12,200