2019 SUBARU OUTBACK Electrical System Problems

The car repeatedly drains the battery after being left for a short time (a day or 2). This has now happened at least four times and has destroyed multiple batteries. I have taken it to the dealer and complained multiple times. They check for software updates and sell me a new battery and then the same thing happens again. Because of this, the car is essentially unusable because I can't trust it to run. The problem seems to come and go, though that may simply be due to having a new battery for a while. There doesn't seem to be any indication before this problem occurs.

Good Morning. I am the victim of a lemon of a car, a 2019 Subaru Outback and no one, I mean no one wants to get involved with exposing this disgraceful uncaring car manufacturer. I am forwarding the 10, yes 10 issues with this dangerous piece of junk I am unfortunately driving putting our lives at risk!! Please see the information below and my hope is that you will care enough to expose and help us get a resolution with this horrible company manufacturing rolling death traps. Thank you [XXX] [XXX] Listed below are the continuing problems with my 2019 Subaru Outback which was purchased new: 3 new batteries in a mileage span of 40,000 or 50,000 miles up to 80,000 miles. These replacements were done at no cost as a result of a class action lawsuit. A windshield settlement which only extends the warranty mileage and not an automatic replacement. Talk about a huge safety risk if this windshield just cracks or breaks, especially if on a major highway. A fuel pump settlement which only extends the warranty mileage and not an automatic replacement unless the fuel pump fails. Very unsafe in my opinion. What if the fuel pump fails while on a major highway. This puts us and our safety at serious risk if this fuel pump were to fail especially going at a high rate of speed. Engine burns a quart of oil, by the way at $11.00 per quart every 3,000 miles which is not normal, and in my opinion, is an engine problem. Replacement of an ECM or Engine Control Module. Received a letter about the VCT or variable control transmission, more ridiculous problems going on. A broken right front axle replaced and then that same axle which was replaced by an incompetent mechanic, the axle seal on the replaced axle started leaking and I was charged $100 for that incompetence. Just this past week, the car was in for a radio issue with radio stations and the cd arbitrarily jumping around only to find out the radio needs to be replaced. While on my way to the dealership my tire press INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

"Parasitic" draw. Battery replaced, less than year old, almost daily need to "jump" vehicle to start. Always have to have booster pack. Multiple mechanics trips. Dash screen touch option does not work, have videos of the screen randomly "fluttering" through various screens and or radio stations. Leave the radio off, will randomly come on, on its own.

Repeated battery drain within 48 hours use of the vehicle, to the point the battery will no longer start the car. I believe this has come to be known as a parasitic battery drain, and has been traced to the Data Communications Module in these Subarus.

Parasitic draw of the battery. (DCM) class action lawsuit.

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked, the contact attempted to start the vehicle; however, the vehicle failed to start as intended. The contact inspected the battery and determined that the battery needed to be charged. The contact stated that the battery needed to be recharged every three days due to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated the failure was persistent. The contact stated that the dealer had replaced the battery with a genuine Subaru battery three months prior to the failure. However, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,879.

Mileage: 91,879

Purchased 2019 Subaru outback June 2019. Have had multiple batteries replaced. Approximately every year at least the battery fails and I am left stranded. January 2021 the fuel pump was not working properly and they said that was from low drain on the battery but that when the car went to sleep, the draw was normal so they didn’t do anything. February 5, 2025 I was in for an oil change and everything was working well. March 17, 2025 battery going dead again. I got a jump and drove to the dealership. They said that they replaced the DCM and installed the new battery. It is now May 27, 2025 and my car will not start again not even with the jump. Called the dealership and they said I have to pay for a tow which is 45 miles away and I am not under Warranty any longer so I will have to pay for it. He also suggested that I call my local tow company and get them to try to jump it.

Battery draining fast. installed new battery last month. Car is dead and had to be towed to dealer. DCM issues. System prematurely drains battery because system is trying to connect to 3g even when car is off. There should be a recall. Not just an extended warranty that Subaru may not accept for rebuilt titled cars

Car will lane correct when it's not needed. And all warning lights will come on in car when it's very hot. Cannot access touchscreen - because it constantly glitches as if it's being touched passenger side window continues to roll up and down when you click auto control on window and will not stop. I am afraid to drive because of these Electrical issues.

Every few days of car not being used battery is being completely drained. We replaced 3 new batteries with a span of a 1 year.

I am on my third battery for this car. It apparently has a known software issue of a parasitic battery drain that destroys the battery, leaving me stranded.

The Radio has what looks like water spots under the screen, this causes the infotainment system to go crazy, no hands free and I’m afraid it won’t show the backup screen while it is like this.

Car screen is malfunctioning. Starts doing own things and can cause huge distraction to the driver. Beeping noise, blinking, calling and dialing phone numbers, raising volume. Becomes unresponsive and impossible to operate.

Screen is delaminating. Becoming unresponsive at times. Making ghost touches, phone calls, opening apps, messing with GPS. Seems unsafe when it could be going haywire and especially using GPS trying to navigate traffic.

Subaru settled a class action lawsuit regarding faulty battery and DMC component that drains the battery continuously. My dealer just replaced my battery and DCM under warranty (I'm assuming the warranty is a result of the lawsuit). However, this does not ultimately remedy the problem. The new DMC will continue to draw on the battery causing future reoccurring issues. Subaru needs to make good on this problem in a permanent way.

PARASITIC BATTERY DRAIN. I JUST BOUGHT THIS USED SUBARU OUTBACK IN JULY 2024. SINCE THEN, (WITHIN 8 MONTHS) THE CAR HAS HAD A DEAD BATTERY TWICE, IN 11/24 AND 2/25. I HAD TO HAVE THE CAR JUMPED STARTED BY AAA SERVICES. THIS IS MORE THAN AN INCONVENIENCE NOW. IT HAS BECOME A SAFETY ISSUE IF MY CAR WON'T START IN AN EMERGENCY SITUATION. I HAVE TAKEN THIS TO THE DEALER WHERE I BOUGHT IT AND THEY DIAGNOSED A 6 DAY BATTERY DRAIN TIME. SEE UPLOADED INVOICE. THIS IS A KNOWN FAULT REGARDING THE DATA COMMUNICATIONS MODULE (DCM) PREVIOUS SETTLEMENT AGREEMENTS ONLY REIMBURSED FOR COSTS OF BATTERY REPLACEMENTS, DIAGNOSIS UP UNTIL 2023. THE UNDERLYING PROBLEM IS NOT FIXED

The head unit on the vehicle has an issue where it bubbles and it’s causing the touch screen to spaz out, change sources, etc creating a terribly distracting driving experience and you are unable to turn it of. The screen flashes, the radio changes stations, it messes with the navigation rendering it useless, etc. it’s a known issue and Subaru settled a class an action lawsuit related to it for 2018 models but has not issued recalls to for any year models. They should fix the issue on all models. It has been going on for months.

I feel unsafe driving my car. My car could break down in the middle of nowhere at night, or worse. 2019 Subaru Outback **2023** October 2023 - Battery drain begins; neighbor/Darrel jump-starts repeatedly. - **First battery replacement** (Advance Auto Parts). - Driver-side window switch/trunk latch malfunctions. - Subaru of Kennesaw fails to diagnose drain; advises "electronic reset." - Trickle charger purchased as temporary fix. **2024** - **[XXX]** - **DCM replaced** at Subaru of Gwinnett (confirmed drain from DCM). - Car breaks down hours post-repair; **second battery installed**. - Case opened with Kelly of Subaru of America (no resolution). - **July 2024** - Dashcam installed (later blamed by Troncalli Subaru for drain). **2025** - **[XXX]** - Car taken to Cumming Subaru for battery drain. - **Third battery installed**; dealership blames dashcam (issue predates installation). - **[XXX]** - Denise (Customer Advocate) opens Case promises update (none received). - **[XXX]** - Barb (Executive Inquiry Specialist) promises update by Feb 21 (no follow-up). - **[XXX]** - Troncalli Subaru (Stephanie) claims car is ready but provides no diagnostic details. - No communication from Subaru executives (Thomas Doll, Jeff Walters). ————————- DCM Settlement: I believe there was class action law suit, and Subaru does not honor the extended warranty. 3+ repairs, 30+ days out of service. - **Subaru’s Negligence**: Note shifting blame and lack of follow-up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Parasitic battery drain when vehicle is turned off. The DCM module in these vehicles will not shut off properly and continue to drain the battery. Subaru has firmware on the vehicle that will not fully charge the battery when driving to save fuel. The vehicle has had 6 or more instances over the past two weeks where the car was undriveable unless jumped from another vehicle or a boost device is used.

Parasitic battery draw - when left completely unattended for about 10 days, the battery is drained, leaving driver stranded and in need of a car jump. Has occurred twice on a new battery installed in late Nov.

Battery not charging. Battery from 09/2024. Unable to turn vehicle over. After charging battery, it has happened again.

The contact owns a 2019 Subaru Outback. The contact stated that the battery was power was draining abnormally. The contact stated that the vehicle had to be jumpstarted on ten occasions and the battery was replaced. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a parasitic draining. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was unknown.

Delamination of the infotainment system. It delaminated and causes screen haunting. Which while I’m driving touches random things on the screen, which include vehicle safety settings, changing them at random. Also, it changes the radio, and disables the driver from being able to control volume which further distracts driver and puts driver at risk. A car that once had car play which allowed hands free phone calls, now puts people on hold, ends call, starts calls, and changes navigation directions, at no notice. The car was seen by the dealer, and confirmed as an issue, the dealer in turn asked for 2200 dollars to repair this problem.

First battery --original to the car lasted about 3.5 yrs. Replacement lasted less than 2 yrs and was particularly weak in cold weather conditions. Third battery purchased in June 2024 and it was totally dead by Oct 2024 and was replaced. The Oct 2024 battery began to start slowly in Jan 2025 and today, Jan 12, 2025 failed to start. It was totally dead but was restarted with an emergency starter. I don't drive long distances often and most trips are short --3-5 miles almost every day. This seems to fit in with the electrical problems described for 2016-2020 Outbacks.

Ongoing for several months. Battery will have parasitic drain that is causing me to have to jump start the car frequently. There are no warning lamps or light. I have not gone to dealer as I read on the internet it is a DCM module that costs several hundreds to fix. Apparently this is a widespread issue and this should be covered by Subaru because of defective equipment. Thank you.

The battery drained within a year. Battery functioning issues

The contact owns a 2019 Subaru Outback. The contact stated that the air bag warning light was illuminated. The computer control system showed low tire pressures. While the passenger’s seat was occupied, there was an abnormal dinging sound detected. The message that the seat not activated message was displayed. The contact stated that the battery drained, and the vehicle failed to start. The starting system had drained the battery. The contact had Triple AAA check the vehicle, and the DCM made an abnormal popping sound. The ABS, radio, and CD warning lights were flashing. The transmission, GPS, and undercarriage messages were illuminated. The computer screen had burned out and was inoperable. The contact stated while driving 60-65 MPH, the vehicle abruptly stopped without driver input. The steering wheel became inoperable and was uncontrollable. The vehicle was taken to the local dealer, where it was diagnosed and determined that the DCM needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 55,000. The VIN was not available.

Mileage: 55,000

The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the control panel failed to function as intended. The contact stated that the control panel independently blinked on and off. Additionally, the contact stated that there were bubbles on the outer surface around the control panel. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that in March 2024, the control panel was replaced due to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,500.

Mileage: 37,500

The head unit is delaminating making navigation, bluetooth connection, radio inoperable. The screen flashes through different screens which is a safety hazard. I filed a claim with Subaru Care and they offered only $500 assistance on a $1600 repair for a 2019 with about 78,000 miles.

Battery drainage, I’ve had to replace my battery 3 times within 1 year time frame (10/13/23, 10/15/14 & 11/24/24). This is making my vehicle inoperable and unable to drive.

Infotainment unit failed. Battery died and was replaced with a larger capacity battery. Shortly after, the infotainment head unit became inoperable with ghosting of buttons. Then, the car would not hold a charge again and a bypass box for the digital communication center is being installed today under a recall. The ghosting/inoperable infotainment center remains non-functional and is apparently a separate issue? It randomly beeps and selects buttons, which is distracting. Unit has to be shut off to avoid this.

Battery goes dead after not using car for 4 days. Subaru said the battery that came with the car was not strong enough. There was a lawsuit, but i missed the date to buy a new battery. I bought a strong battery, but problem happed again. Based on many forum messages, there is a parasitic battery drain while car is off. Problem is tied to Starlink Fuse. Also saw a new lawsuit on the fact that Starlink is trying to connect to 3G network, which no longer exists. Subaru is not fixing this problem. Google Subaru 2019 Starlink battery, it is all over the place.

DCM battery drain and bad head unit display. The class action law suit does not cover the fix for the battery drain problem. Just a new battery. My is the battery continues to drain. I cannot afford to replace the problem DCM. I had to pull that fuse as a fix. I now do not have fro t speakers or Bluetooth. My CarPlay maps no longer tell me where I need to turn. Causing me to looks at the display more frequently. This is not good in busy areas. The other issue is with the head unit. When it gets warm and humid, the display doesn’t work. It clicks all over causing issues with CarPlay, Bluetooth and the radio. This is due to moisture getting in the display. Again causing problems and distractions. This will cause accidents if it hasn’t already. There are a lot of complaints out there for this as well as the DCM battery drain.

Head unit delaminating after Data Control Module repair in 2023. Head unit is entirely inoperable and poses a safety risk to driver by turning radio on and off, switching stations, raising and lowering volume level, and affecting the eyesight periodically. Head unit can be turned off after multiple attempts, however powers back up on its own continuing the previously mentioned issues.

Battery dies multiple times per week. I have already had the battery replaced under the Subaru Battery Settlement, but it is still dying regularly. This is absolutely a safety issue.

BATTERY failures and being stranded due to parasitic loads from DCM.

Parasitic drain cause by the CAN system, which causes the battery to randomly die, batter has been replaced, alternator and starter have been tested. When the battery has low voltage this also shuts down the cars safety features like forward Collision and cruise control. The head unit in the car is also malfunctioning, causing it randomly turn on and off while driving, button s being pressed on their own which is a huge distraction while driving. Subaru has not been willing to assist.

The infotainment system on my 2019 Subaru Outback has failed. The problem arose suddenly. The system is randomly cycling through radio stations, the touch screen has stopped responding to being touched, the gps apps stopped working properly and across the board the unit no longer works. The touchscreen also appears to have bubbling under the surface of the screen, which may be contributing to the problem. This failure has deprived me of access to important apps -- gps, vehicle maintenance records, bluetooth phone calls. The constant beeping and cycling is an unwanted distraction. For now, the rear back up camera still seems to be working, but if I'm forced to turn off the touch screen, it obviously won't be of any help. I am bringing the car to the dealership tomorrow.

We had dealt with a parasitic battery drain issue related to the DCM, which was improperly addressed by Johnson Subaru of Cary. The dealership bypassed the problem, which was not what we requested or expected. While they have stated they will replace the DCM once parts become available, this is unacceptable, given that we paid for this part with the initial purchase. If they follow through with the replacement, that would resolve one issue, but their initial response seemed like an attempt to avoid responsibility. After the DCM was replaced, a new issue arose: the radio head unit became inoperable, experiencing severe malfunctions. The seems like it could also be related to the replacement of the DCM bypass. The head unit changes radio stations and screens on its own, making it inoperable to control or even shut off. This is clearly a safety concern, particularly since the delamination and malfunctioning unit registers random touches, which could cause changes to any of the settings. The head unit serves as the primary control interface, and this unpredictability is highly distracting—especially with a [XXX] using the vehicle. Subaru of America has offered $1,000 towards the replacement, but this is insufficient, considering the widespread nature of this issue across many models. The quote from the dealer is 1415.00 and the 1000.00 will not cover the cost. This problem should be addressed through a recall, as safety is a major concern. Additionally, we incurred unrecovered battery costs from the DCM issue and had to purchase a jump-start kit after being stranded multiple times. Subaru's delay in addressing these issues with a recall is troubling, and their offer of $1,000 suggests they acknowledge responsibility, but this issue requires a formal recall rather than piecemeal compensation. The head unit failure has been diagnosed as the specific issue with my 2019 Subaru Outback and must be added to the recall list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Battery drains where car will not start. Apparently connected with Subaru Starlink system and Apparently has been a continual problem with Subaru without recall action. People could be stranded without any assistance available. Real safety issue to families. Experience a non-Start situation 4 times within the past month.

The infotainment / touch screen system in my vehicle is malfunctioning and causing a safety issue. Due to bubbles on the screen I can not effectively use the back up camera. Additionally, the system will randomly make noises, make phone calls and change settings without warning. When this happens it creates a substantial distraction the the driver and causes me to have to pick up my phone to disconnect and address the concerns. I also need to turn the system on and off repeatedly. In the current state, I’m unable to use any navigation features as well.

The StarLink touchscreen (which controls radio, etc. and includes vehicle systems monitoring) delaminates and then the system goes crazy If iPhone is plugged in, system starts randomly calling people, all the icons flash on and off as if being pushed, it pulls up random maps, and brings up vehicle maintenance information. All the weird flashing is very distracting and dangerous. I know Subaru was sued on this issue for 2015-2018 models but the 2019s still have the same problem and Subaru won't recall or fix.

Issue with bubbles forming on information/tech screen which then causes it to flick to different screens, and radio stations.

The radio/navigation screen is beginning to delaminate. I noticed the bubbles a day or so prior. While driving the whole system begins to change stations/apps and will not allow you to even turn off the system with the button. Caused extreme distraction. System is now stuck in this mode.

Horn beeps 2 to 4 times randomly when the car is being started or driven. This has been identified by the manufacturer as a defect and a service bulletin has been issued. It should be a recall as a safety issue as it happens randomly, many times, and in any conditions.

Infotainment system is not working correctly. Delamination causes the system to malfunction causing a distraction. I took it to a Subaru dealer and was told what the problem was but if I wanted to have it assessed it would cost more than $100 and a replacement would be over $1300. I was also informed that if Subaru was to replace it, it would be with the same system. I was told by the technician there is a class action suit lodged against Subaru for other years for this issue, but not for 2019. There were no warning messages.

The infotainment display on our 2019 Subaru Outback for the past 10 months has been inoperable and poses a distraction to the driver. One time this display distraction caused a near miss incident. Moisture under the display causes the screen to randomly touch buttons and beep continuously as they are being touched. The bubbles below the screen became apparent roughly 2-3 months before the screen became inoperable. The vehicle was brought into the dealership and the parts department claimed the part would be in within a month or so every time we contacted them. It is now 10 months later and the part still has not been replaced. Subaru is aware of this issue yet they have sent no notice or recall advisory to any of its customer about this issue. We have contacted Subaru of America countless times and after three call attempts and multiple emails, we received a call saying the part is shipped but were not given any tracking information. We have been told false information by multiple Subaru representatives and have had extreme difficulty getting help with this matter. There were no warning lights indicating this issue had occurred and no way to correct it other than replacing the display.

Navigation console formed a multiple bubbles underneath the display randomly calling people, going into different function screens, radio changing to different stations randomly.

The Starlink Infotainment head unit on our 2019 Subaru Outback is faulty. Last fall (2023) the infotainment screen began delaminating from the inside and large spots started showing up making it difficult to see what images were on the screen. Next the radio and hands free phone features began malfunctioning and switching channels constantly becoming a serious distraction while driving and a safety issue. The screen has continued to delaminate to the point where it is almost impossible to see what's behind the vehicle when using the the backup camera, also making for a very dangerous situation. The radio and Apple Car Play are useless because of the constant changing of stations and connection due to the faulty infotainment system. We have not brought this problem to the local Subaru dealership's attention as we don't really trust them. In the past they have tried to have us do repairs to the suspension that we got a second opinion on and found that the repairs were not necessary. We have also had issues with the 12V battery and had to replace the battery with a very strong battery to overcome DCM drainage issue. We just received a letter from Subaru of America that they are extending the DCM warranty and we may be eligible for a temporary bypass box fix until enough DCM modules are available in September 2025. My main concern is the faulty infotainment system and how distracting and unsafe it makes operating our Outback. I understand a number of Subaru owners have this same issue but have not gotten any satisfaction from Subaru in correcting it. If there isn't a recall on this safety issue soon, we will most likely have to trade this car. It's just too much of a liability. Very disappointed Subaru owner...

While driving, paired radio randomly begins dialing phone numbers. Controls randomly do not work or activate wrong control. Significant distraction to driving when trying to halt random uninitiated calls or radio arbitrarily activates and the controls do not function properly.

What component or system failed or malfunctioned, and is it available for inspection upon request? How was your safety or the safety of others put at risk? The head unit for my 2019 Subaru Outback has failed due to manufacturer error. The issue is screen delamination which renders the screen unusable and causes major distractions while driving due to "ghost touches" on the screen. This causes a loud beeping noise which coincides with the screen sporadically jumping. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Subaru of America refuses to assist. Shockingly, even if I was willing to pay out of my own pocket, there is a multi month/year wait list, leaving me without critical safety functions (back up cameras, etc) for an unknown amount of time.

The radio and head unit is glitching and automatically doing crazy things. The lighting is also affected on the head unit. The radio volume will turn up loud for no reason. It is intermittent. The dealership says it’s bubbling and head would have to be replaced..but back ordered parts and 3,000 dollars. I’ve googled and this is a well known issue with 2019 Subarus, but it’s a safety issue if you are driving and volume/screen is not controlled.

The head unit in my vehicle is malfunctioning and causing a safety issue. The unit will flash on and off and change displays with distracting noises with no apparent cause. It has also caused my phone to call random contacts without warning which is causes a safety issue as I need to pull over and disconnect my phone from wi-fi to address the issue. I am unable to use my maps feature because of this issue as well. Finally, I am unable to safely back up using my camera as the screen has bubbled / discolored causing me to not be able to safely view the traffic or obstacles behind my car.

The infotainment system in my 2019 Subaru Outback glitched/ stops working randomly. I have a video of the touchscreen glitching and making selections betweens apps by itself. Also, I've started having random alerts pop up on the dash, such as: " obstacle ahead" when there is not an obstacle ahead or "roads may be icy" when it is 60 degrees outside. I reported it to Subaru, which they advised me to take it to Crown Subaru to have them take a look at it and they can submit a claim. I took it to the Crown Subaru & when I told them the problem, the lady that helped me stated, " yeah, this is common, I know exactly what your talking about." She then called another employee and told him she needed a quote for a infotainment center that was delaminating and was making selections on it's own. A week later I received a call from Subaru stating they would pay $500 of the bill as a one time goodwill gesture. The quote from Crown Subaru was for $900.

The battery has a substantial drain on it when the car is not in use. The car is not reliable to get from one place to another, especially if it sits for 24+ hours. The danger comes in that we may be left stranded in a remote area where no cell service is available. We often go to remote areas to camp. The vehicle and battery have been inspected by the dealership and they recommended a larger battery due to a settlement in a class action lawsuit. However, this does not fix the battery drain. Another class action suit is in the process to address this situation. No symptoms or warnings for when the battery dies. Everything operates just fine until it does not. Absolutely unpredictable.

Having dead battery issues due to DCM drain when vehicle parked in garage. I replaced 2 batteries since November 2023 and last dead battery issue March 2024. Took it to dealer Brilliance Subaru and they said they found no problem. Went to another mechanic and they said draining 150 or more milliamps from DCM fuse #9 when they take out milliamps returned to normal draw i think 20 or less but then i lose front speakers and bluetooth or more stuff. So thats not the fix.

Touchscreen has delaminated and bubbled, and it begins to operate on its own, and is unresponsive to correction. This affects the Settings, Navigation, and Infotainment systems. At worst, it causes Navigation and Maps to be inoperative at critical times. At best, it is distracting to the driver while trying to get it responsive, back in control. Dealership wants $3K TO REPLACE ENTIRE SCREEN SYSTEM, which is excessive for a new vehicle.

Starlink system not have service. SOS button doesn't work. My safety and life after an accident may be at risk because the SOS system will not call for help

3rd battery in 2019 Outback. Park car and next day battery is dead. And fully dead. Does not even want to take a charge at times…. 39000 on vehicle. Dealer could not find anything. Coincidently the passenger front window quits working also. There is no warning to this just next day vehicle will not start. All work is done at the Mandan nd Subaru dealership.

I am writing to bring to your attention a concerning matter regarding a 2019 Subaru Outback. This vehicle has a known factory defect that results in excessive electrical draw from one of the factory-installed systems (DCM), leading to drained car batteries. This issue poses a significant risk, especially in situations where the vehicle may fail in dangerous environments. Subaru has previously issued a recall for the same issue on earlier model years, indicating awareness of the problem. However, they have failed to extend this recall to the 2019 model, despite it being part of the same manufacturing series. This inconsistency in addressing the issue is deeply concerning and potentially puts consumers at risk. Given the potential safety implications and the manufacturer's failure to take adequate action, I urge your office to investigate this matter thoroughly. Thank you for your attention to this matter, and I look forward to your prompt action in resolving this issue and ensuring the safety of consumers.

Broken axle, ECM or engine control module, Replaced with third battery with only 77,000 miles. This car is a lemon and a total,piece of junk My wife’s 2020 Subaru Forrester has a console which is a complete hazard on the road. If you put anything on the console it doesn’t stay and slides off Talk about a complete distraction and safety danger just because of lazy manufacturing and stupid engineers who can’t think their way out of a wet paperbag

My battery continually dies leaving me stranded. I have to carry a jumper box to be sure I can start my car and safely get home . From doing research, Subaru is aware of this problem from the tech bulletins they have posted . They should replace the DCM for their customers and update the program as well.

Delamination on radio screen causing head unit to go crazy on its own. Identical issues reported in 2017/2018 models resulting in class suit vs Subaru… at this time Subaru dealership advised Subaru is not addressing the known defective head unit issue and quoting $2000 for replacement which is ridiculous for a 4-5 year old car. Assistance needed to have Subaru issue a recall and take ownership for its defective product.

The head unit is malfunctioning due to bubbles behind the screen, causing various systems to act up. When a phone is plugged in for guidance it will randomly change the settings and guidance goes away. It will automatically call people. Radio stations and music turn on and off, and change by themselves. All of these are distractions while driving, and negate the safety features of the in dash guidance and hands free phone features. This is a continuous problem.

The battery keeps draining/dying and I need to constantly jump start the car. I’ve replaced the battery and it keeps happening.

The DCM component failed and is available for inspection by the dealer. When a manufacture has knowledge of a component that has a record of failure but ignores the need for replacement; it becomes a safety concern. Any problem when neglected is a potential safety issue. The dealer has confirmed the DCM is responsible for causing the engine battery to fail. No warning. No mention in vehicles regular maintenance schedule. The dealer reports SOA advised the service department to stock DCM's.

The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the entertainment system randomly restarted without warning, froze, and then became unresponsive. The system was uncontrollable and was transitioning from one program to another independently. The entertainment system affected Eyesight warnings, back up camera, and the GPS. No warning light was illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

Mileage: 89,000

Repeatedly DEAD BATTERY. Experiencing premature parasitic battery drain in Outback, I had to jump the car every morning.

DCM is a parasitic drain on the battery according to the dealership. Replaced battery twice. The "fix" online is to pull the fuse but starlink and hands free won't work without it.

My 2019 Subaru outback has a defective screen. The screen has begun to delaminate from the inside and causes the screen to jump around and not be able to stay on one screen. The power button also seems to not be working and is cause the radio to turn on and off. Because of those two issues, the radio screen jumps around and turns off and on, posing a major safety risk. I tried taking the car to the place I bought it and a Subaru dealer, and they will not help financially or with the repair even though they have this issue with other year models of the same car. Picture is attached. Has sense gotten worse.

Faulty dcm causing parasitic drain on battery causing dead battery every two days. New battery did not solve problem.

Repeated dead battery. Have replaced battery to no avail.

2019 SUBARU OUTBACK Purchased new 10/10/2018. December 13, 2021 Original Battery Dead Replaced by Firestone cost $164.51 - 53,931 miles. June 8, 2023 Dead Battery - Towed to Firestone - Replaced Battery. December 28, 2023 - Dead Battery Vehicle wouldn’t start - Recharged Battery. January 7, 2024 - Dead Battery Vehicle wouldn’t start - Recharged Battery. January 9, 2024 - Firestone Tested Battery - Could not diagnose problem cost $37.99. January 12,2024 - Subaru Dealer performed Battery Draw Test Cost $170.00 - Concluded DCM (Data Communications Module needed to be replaced) - 88,009 miles. February 1, 2024 Currently still waiting on DCM Back-order to arrive at the Subaru Dealer. Cost to replace DCM $800. Subaru has many class action lawsuits on its 2015 - 2020 Vehicles over dead battery failures but is not offering a recall replacement of the DCM causing the failures. Also, the reimbursement for a dead battery has expired leaving owners of these vehicles to replace this DCM part on their own expense. Without replacing this part leaves the owner waking up every day not knowing if their vehicle will start.

Starling system that also controls the hands free voice control for phone and navigation has a data control module that is trying to connect to an out dated relay or 3g phone tower. Because the system cannot connect the car continues to loop itself in its programming to keep trying. The continuous retrying eventually drains the battery causing the car to not start. The fix within the Subaru Outback forum has a fix to remove the data control module fuse. When this fuse is remove the hands free calling and navigation is also disabled. Repeated attempts for Subaru to replace or update the starlink system is not acknowledged and it’s claimed that Subaru does not recognize that there is an error in the starlink programming or system that causes a battery drain.

Battery failure! Something is draining the battery constantly causing it to fail and the vehicle will not start without a jump. We have owned the vehicle since it was new and have been dealing with the battery failing ever since. We have gone through several new batteries and the batteries continue to get depleted and fail...

Battery has been dead,if sitting acouple of days of not driving,charge it up and in acouple of days it's is dead again,seem the data communication module(DCM) IS what is drawing the Battery dead

The radio receiver is defective as it experiences ghost touches and changes screens by itself while driving. This causes it to change settings, remove paired devices, open apps, change the radio stations, and several other things. As one could imagine, this is a major distraction while driving. I purchased the car working flawlessly in June of 2023. The issues did not arise until after a few hot days happened in FL around August of 2023 and I noticed the screen started to form bubbles. The touch screen is now inoperable so I am unable to change the clock, use navigation, reset maintenance reminders, or use any other built-in functions. Luckily the backup camera still works but can be hard to see in certain lighting. Previous model year Subarus were covered under a class action lawsuit for experiencing similar issues but not 2019. The last time I took my vehicle in for service, the service rep had mentioned they were unable to reset my maintenance reminder due to the touchscreen being unresponsive. I reached out to Subaru of America to ask for assistance in getting it resolved. They offered to pay $1,000 of the over $2,800 repair quote I received from my local Subaru dealer. Since an OEM unit will most likely do the same thing after a period of time, I looked into an aftermarket replacement as well. I was quoted around $1,100 to get a new aftermarket receiver and maintain majority of the factory "creature comforts" like steering wheel controls, backup camera, and vehicle information. I have attached pictures that are from September 2023, December 2023, and January 2024.

Ignition and battery failure - unable to unlock certain parts of the car, all electrical is dead This is the second incidence in 6 months. Not weather dependent. One incidence in June and another in January. Entered car, pressed ignition button, no ignition, the icons all lit up in red on the indicator dash. Previously AAA indicated that the battery was totally dead, no amps, appeared to be an electrical problem and not strictly a battery problem according to AAA. At dealership they performed a "drain test." They told me that is all they could do. Customer Service gave me a battery for "free." I don't know if it was a used battery or a new one. This time I will pay for the battery to make sure it is new. No words of why this occurred to my car were stated. They just pushed the repair invoice towards me with the keys and said I was ready to go. This time when I called they told me they could only do the "drain" test again. I knew I had to investigate since they were not helping me find the source of the problem. This could be a major problem if one was locked in the car and the electrical failed. Worse yet if a fire occurred and one could not get out, death could occur. When I left the car after the ignition did not work, the ignition light on the ignition button stayed on. (lit up in red) Please help me out with this. The auto is a Touring Outback - year 2019.

The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start on several occasions due to the battery failing to retain the charge. The vehicle had to be jumpstarted. Additionally, the liftgate failed to open due to the low battery. The vehicle was taken to the dealer, where it was diagnosed that the DCM was draining the battery and determined that the DCM and battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 52,000.

Mileage: 52,000

The touch screen on my head unit no longer works consistently. The screen flickers and changes menus constantly. When making hand's free calls, the call often goes on hold with no way of getting out of hold due to the broken touch screen. The knobs and side buttons also regularly don't work. Need to use the phone to cancel call or get out of hold. This is extremely distracting when driving and has almost caused an accident multiple times.

My 2019 Infotainment systems has begun delamination from the outer glass on the back side. It is causing ghost operations of the systems. Access to my safety features are through the system.

Battery started draining while parked when the car was about 3 years 8 months old. I got a new higher capacity battery and it also drained several times.

I have submitted for Extended Warranty Battery Service in the Subaru Battery Settlement confirmation number is SB68712430. This battery settlement should include the DCM as replacing the battery does not fix the problem. I believe this is an electrical fault (parasitic current draw) is caused by the the faulty DCM. There are hundreds of people posted the same issue. This should be a recall.

Subarus have a battery drain problem. Frequently, my car would unexpectedly have a dead battery and not start. This is a safety issue for anyone needing to drive as part of an emergency response, to a hospital, to a doctor, etc. Being unexpectedly unable to drive at all could leave people stranded on cold nights, on the side of the road, or unable to get to necessary services/meals/warmth/ etc. The issue is a common one for Subaru owners like me, and there was a class action lawsuit on the issue for 2015-2020 Subarus. That lawsuit was settled with a battery replacement warranty extension, and a software update to the ECM. Replacing the battery and updating the ECM software did not solve the problem. Not for me and not for many others. The real source of the parasitic drain is the DCM. Subaru knows this and dealerships will readily admit it is a widespread common problem, with the DCM, an expensive part, on backorder, and weekly repairs being done at most Subaru dealerships to replace faulty DCMs. But it is not covered under the class action settlement, and there is still no recall for it. Subaru should be accountable to ensuring their car batteries are not unexpectedly dead, and that people can drive when needed, and their cars can start. This is a widely spread issue, and Subaru dealerships will try to hide the issue in the software update, which frequently doesn't fix the problem, when they know the real issue is that a replacement DCM is needed.

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the residential garage, the contact turned the ignition key to start the vehicle; however, the vehicle failed to start. The contact charged the battery for six hours and then was able to start the vehicle. The following day the contact attempted to start the vehicle and the vehicle failed to start. The contact was advised to purchase a new battery to replace the old battery. The contact stated that the battery was replaced; however, the new battery lasted for only six weeks. The vehicle was taken to the dealer where it was diagnosed with a failed data control module. The contact was informed that the data control module needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 51,500.

Mileage: 51,500

Battery dies on a consistent basis and appears to be a trickle drain on the battery. After reading numerous online forums this appears to be a consistent issue that has not been addressed by Subaru of America. It appears the drain is caused by the DCM fuse being faulty. I have recently had the vehicle inspected by an authorized Subaru dealership with no issues noted. While this issue does not create any immediate safety concerns, it could place individuals at risk if they found themselves in remote and/or dangerous locations with no ability to start their vehicle. According to online forums this issue has been observed by multiple Subaru dealers. There are no warning lamps, messages, or other symptoms of this issue other than a dead battery.

There is a persistent battery issue that, after repeated periods of short-trip-driving, results in a dead battery. There is a parasitic drain on the battery. We've had the battery replaced twice, and the issue still continues. We're worried that this will leave us stranded somewhere with a vehicle that won't start.

I had a sudden dead battery in January 2023. My mechanic replaced it, and told me that Subaru had a service bulletin about a parasitic drain issue. In October, my battery died again, so my mechanic kept the car for several days, discovered that it would drain after charging, so he pulled all the fuses, individually, based on his hunch from the service bulletin, and found that the Starlink fuse was the problem. (I believe it’s DCM #9). So, he pulled it, and replaced the battery again (under warranty) as it had been totally drained. He talked to Subaru, who said the fuse is back ordered around the country, and he will notify me when the part is available. He estimates it will cost about $600 to fix. My car seems fine, now, except I’ve also lost the hands free phone capability and had to buy a phone holder in the meantime, to be safe and legal. And I always have jumper cables in my car so I don’t get stuck somewhere. It seems to me that Subaru must be aware of this problem, and I think they should pay for replacing this part, as it is a very expensive fix.

I have a 2019 Subaru Outback. I bought it used in June 2023 and all warranties have expired. My battery has been drained multiple times. I have to get it jumped to start the car. There is a long Reddit thread that explains that a fuse powering the Subaru Starlink system (its version of OnStar) drains the battery even when the car is off. See --> [XXX] My dealership has pushed back that my problem is the DCM fuse--they say the radio unit is draining my battery. Their only solution is to find either (1) a used radio or (2) order a new radio which costs $1500 and it on a 6-12 month back order. I've contacted Subaru of America for help and I am awaiting for one of their specialists to contact me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At this point I dont know what to do. This has been a reoccurring problem since I initially purchased the car. - Electrical Issues have been a problem since the day we purchased the vehicle. Initially thought it was our toddlers fault. Raised multiple times at multiple dealerships. I have yet to find a service center that can tell me why my car will not start other than they can tell something is draining the battery. No warnings. Safety is of concern, because one never knows when the issue will occur. For example, brand new battery died in parking lot of my kids school. - Fuel pump issues - took car on drive from LA to Las Vegas, with child. Car struggled to maintain speed. Exited in Barstow, CA. Parked at a Midas, which was closed, and was stranded with a toddler. After 3 hours of waiting in parking lot, was able to get car started. Drove to closest hotel. The following day, was able to get car back to midas where it was determined the fuel pump broke. Safety was at risk as my 3 year had to sit in 110 degree weather heat. Subaru did tow the car back to the closest dealership and fixed the fuel pump, and reimbursed me for the rental car. Car was in shop for over 2 weeks. Was not reimbursed for hotel or midas diagnostics.

BATTERY DRAIN AFTER SITTING FOR 2 WEEKS. NEW BATTERY. DEAD AGAIN.

Defective Infotainment System. There is a known issue with the touchscreen Starlink system that can experience the dynamic or phantom input, i.e. a “ghost touch” that causes the system to change sources, shut off, reboot, or work intermittently or not at all. Even when the input does not change, the system emits the audible beep sound as if changes are being selecting via the touch screen. The distraction resulted in me taking my eyes off the road. The touch screen has ghost blobs or prints on the underside of the touch screen. Reported the issue to Subaru of America, who was already aware of the issue; they have received complaints for 2019-2023 models. The same issue was resolved via a class action suit for previous models.

The contact owns a 2019 Subaru Outback. The contact stated while attempting to start the vehicle, it was discovered that the battery power was drained. The battery was recharged; however, later the failure reoccurred. The battery was replaced but the failure continued to occur. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The contact stated that after removing the DCM fuse the failure was remedied however, other electrical features became inoperable. The failure mileage was 20,000.

Mileage: 20,000

The contact owns a 2019 Subaru Outback. The contact stated while attempting to start the vehicle, it was discovered that the battery power was drained. The battery was recharged; however, later the failure reoccurred. The battery was replaced but the failure continued to occur. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The contact stated that after removing the DCM fuse the failure was remedied however, other electrical features became inoperable. The failure mileage was 20,000.

Mileage: 20,000

THE CAR HAS HAD 4 BATTERIES IN FOUR YEARS. THERE IS A VOLTAGE DRAIN TO THE "CAM" COMPUTER MODULE, AS IT FAILS TO GO INTO FULL SLEEP MODE. i WAS NOT AWARE OF THIS ISSUE THINKING THEY WER BAD BATTERIES. YESTERDAY IT WAS DEAD AGAIN BUT THE BATTERY WAS GOOD JUST NEEDED CHARGING. HOWEVER, THE REAR HATCH WOULD NOT OPEN AND BEEPER ALARM WOULD GO OFF WHILE DRIVING. THE ALARM WOULD GO OFF IN DRIVE OR REVERSE AND STOP WHEN THE CAR STOPPED. IF I CONTINUE DRIVING IT STOPS AFTER ABOUT TWO MINUTES, BUT WILL SOUND OFF ONCE I STOP AND START DRIVING AGAIN FOR ANOTHER 2 MINUTES. THERE ARE NO SUBARU DEALERS WITHIN 100 MILES. THE LOCAL CHEVY DEALER DIAGNOISTED THE PROBLEM STATING IT WAS A KNOWN PROBLEM FOR 2018-21 OUTBACKS.

Battery keeps draining. Was reading about a known issue with DCM

I previously reported the deteriorating state of my head unit (which controls all features relating to the screen in my vehicle--including the backup camera). The head unit spontaneously "delaminated" in early August and now has a persistent "ghost touch" that has escalated to the point that the car now rapidly cycles through screen movements and features--all while making a persistent beeping noise that cannot be turned off (even if you adjust the volume knob down to zero). This is distracting beyond belief, and renders the car virtually undriveable. This is known issue to Subaru, and a class action lawsuit has been filed, but they appear to want to wait to see if they lawsuit is successful before they rectify the issue with owners. They have told me repairs would run close to 4k and the parts to fix the car are backordered for over a year. In the meantime, the car essentially cannot be driven, as loud and random beeping coupled with a constantly zooming and moving screen is highly distracting. The backup camera is also intermittently affected by the screen's delamination, rendering it unuseable.

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked, the vehicle failed to start-up. Several unknown warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due the battery not operating as designed. The battery was replaced; however, the failure recurred. The vehicle was taken back to the dealer to be diagnosed. The contact was informed that the Data Control Module (DCM) had failed and needed to be replaced. The DCM was replaced, and the vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 24,941.

Mileage: 24,941

My battery died and I replaced it. Suddenly my radio/screen system started to malfunction. It no longer works at all other than interrupting phone calls by switching from car to phone speaker. I have no access to any safety features. Now my brand new battery of one month isn’t working. When I had an oil change at the dealership last month, they were familiar with the issue but stated there was a recall on the exact issue for a different year. They said I’d have to pay $1000 for a new radio interface. My question is why is the radio/screen and the battery failing at the same time? Why is there a recall one year off and my car is costing me a fortune and so much time.

Diagnosis from Dealer - DCM is causing a draw on battery during sleep mode will need new DCM to be replaced to stop draw on battery. Battery is drained after a couple days of not driving the car. Battery was replace in May 2023. Safety issue if somewhere where car can not be jumped.

On July 28th, my touch screen (head unit) in my Subaru Outback suddenly delaminated overnight. From that point foward, all systems connected to the head unit have been either unusable or intermittent--often dangerously so. My backup camera and blind spot indicators are randomly unusable; the GPS system turns itself on and off in use (and half the time, screen itself cycles through "ghost touches" and is unable to be directed in any way); my car calls random people through the Bluetooth system while driving, which is a major distraction, and Starlink is unusable. Internet searching has revealed a proposed class action lawsuit against Subaru for the known issues with their head units; the 2018 models were recalled, but as mine is a 2019, I have been told I'm ineligible for support with repairs and would need to pay 3k out of pocket. I can't sell the car with the level of defects it currently has, and driving the vehicle is at best irritating and at worst, dangerous (depending on how the head unit behaves that day). I purchased this car because I wanted to have a backup camera, blind spot indicators, access to GPS support, and more.

Radio Headunit -- Freezes and has ghost inputs. Makes the unit unusable- no backup camera. Flashes and beeps constantly. You can not mute it or stop it. It seems to also cause the "Eyesight" to not behave normally

The screen has bubbles form behind it from condensation and causes it to phantom press buttons. It will interrupt any activity you do it's is very distracting and dangerousfor equipped to fail when it is a known issue.

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was stationary, the check battery warning light illuminated. After calling roadside assistance, the technician was unable to jump-start the vehicle. The battery was later replaced but had since displayed symptoms of excessive power drainage, requiring constant recharges. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000.

Mileage: 64,000

The screen gets has bubbles form behind it from condensation and causes it to flash and click buttons on its own. It will interrupt maps while navigating, is very distracting, and dangerous to have this radio equipped when it is a known issue. I have almost crashed because of this.

8/15/23 stopped at light. Car ceased to drive. Put in Neutral, then Drive, car lurched forward & drove. On 8/22/23, driving 50-60 mph, car suddenly goes into nothing. Flash of light across the dashboard. Manually put into Drive and drove. Took to Reynolds Subaru in Orange, VA. [XXX] , technician, drove car w/scan tool multiple times over several days. Unable to duplicate what happened to us. The Electric system? Transmission? Fear driving car as it could repeat incidents. We live with high speed roads, numerous 10- wheel trucks, no shoulders, no room for failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car has 28k miles, has required 4-5 battery replacements. Cause is parasitic power drain. Subaru dealer can not diagnose and/or fix the problem. Subaru America is no help whatsoever. Battery failure makes car inoperable, several instances have put us in significant risk.

Battery drain issue. The battery was replaced by dealer twice, and it drains down after about one month to two months. The car won't start and I need to call roadside service for a jump start several times a week. The dealer ran tests and says there is no unusual electronic drain when car is off, but didn't diagnose what the issue is--just replaced battery, and now after about 7 weeks I'm having same issue again.

The infotainment system suddenly started playing random songs, started switching from maps to music, going through stations on the radio etc..escalated to not accepting any touch commands and totally took over doing its own thing like making random phone calls, etc which I could not stop because it won’t accept touch commands. My husband thought I was in an accident because it kept calling him as I was driving on the highway and I couldn’t stop it from calling him and I also couldn’t answer it. Very dangerous as it gets loud at various times and suddenly will make a beep beep beep sound like it would if you were scrolling through stations. The service manager said this is a known issue in these cars and said it’s coming from behind the screen. He said we can try to turn it off by pushing the volume and station buttons at the same time but this only works for a few minutes then turns back on. He said the fix is like $2200 and everything is on back order so we are looking at months. His advice was to go to Best Buy and get a new radio. This is a $39,000 car with 32000 miles on it…but we followed his suggestion anyway and went to Best Buy and they said no way can they can do it because of the amplifier in the car. They said a new radio would not connect to the amplifier and Harman Kardon speakers and said it would be about $6000 to replace all of that.

Dcm / starlinks unit has a parasitic drain on battery that requires battery change every year. Car doesn't start unexpectedly. Not great for an outdoorsy car where we'd be more likely to be outside of cell signal.

Two batteries in my Subaru suddenly started draining completely within a few days of each other. One day my husband was on a busy street and the dashboard began flashing, the lights, dImmed, and the car started making an unusual beeping sound. Our mechanic called Subaru and was told that it could be a problem with a VCM fuse. He tested the car overnight and easily discovered the VCM fuse was the problem. The part to fix the problem has been back-ordered for two months and the local Subaru dealer says it will be at least two more months before the part arrives. Subaru has acknowledged that the car is not safe to drive. Subaru customer advocacy has told us that the repair is not covered under our power train warranty. The part costs $900. Plus, we have had to rent a car for over $1000 a month. Subaru wants us to bring the car to a dealer to confirm that the problem is the VCM. The dealership is quite a ways away and the cost of towing the car could be very expensive. I said that I would be willing to pay the cost of towing so long as Subaru agrees to reimburse me if the dealership finds that the problem is the VCM. Subaru will not pay the cost of towing and said they might not pay for the cost of repairing the VCM if that is the problem. They would decide that only after they saw the car. Although Subaru has known for years of the problems with the VCM, they have never issued a recall nor have they even informed us of the potential problem. (My daughter had the same thing happen a few years ago. At that time, the needed part was available and Subaru did not charge her). The defect with the VCM presents serious safety issues and now I will be without the car for at least two months and Subaru is not taking responsibility for the defect. I appreciate any help you can give me. Kathleen Engel

Car battery loses charge often due to parasitic DCM wire. Have been stranded often with my children despite buying new batteries. Battery, Alternator, everything tests fine. But there is an electrical issue. The radio and other electronics go on the fritz a week or two before each time the car needs a jump. it’s unreliable and unsafe.

Battery failed to start vehicle. Jumped with another battery, checked that the charging system was operating. The next morning it would not start. Changed battery with a new one slightly larger, no problems. Found out later that there are so many functions that drain the smaller battery. I did not want to be on the road and unable to restart the vehicle. Others have had the same issues, there is a class action lawsuit with a settlement. Filed the required forms and was denied because I did not have a Subaru dealer replace the battery.

There is a parasitic battery drain happening from somewhere in my Subaru Outback. I purchased a battery approximately 6 months ago because my previous one died. Today this one died. Nothing such as leaving lights on or anything else on my part precipitated this. It has not been inspected yet by the dealer. This seems to be a common thing based on research and needs to be a recall.

Battery drain. The vehicle battery will be dead after 2 days. I've needed charges over 15 times in 6 months. The battery was replaced twice and dealer said there was no parasitic drain when car is off, but offered no solution for fixing the car. I'm still having to call roadside services for a charge off and on. It's highly inconvenient and could be dangerous to not have any reliance on the battery. The car has less than 10,000 miles. I have been gypped into buying this car that isn't working properly. When will Subaru take these vehicles back or provide a solution for dealers to implement?

At roughly 57k miles, the infotainment system in my Subaru outback started flashing rapidly, thinking something was touching the top right corner of the screen. It changes the radio stations interrupts phone calls by transferring them off of the Bluetooth system, affects the navigation system by stopping the map, and eventually locks itself up and because unusable. Not only is this distracting to the driver, but it questions the integrity of all of the computer systems in the vehicle, including the Subaru EYESIGHT.

The head unit of the vehicle is experiencing delamination which is causing "phantom inputs" where the screen registers touches on without any user input. This causes constant audio sound effects to be played which causes driver distraction. The only way to resolve this is to turn off the head unit completely. The delamination also causes "bubbles" to appear on the touch screen interface which renders the backup camera near inoperable due to the video from the backup camera being obstructed; this effect is further compounded in sunny conditions since the "bubbles" exacerbate the glare. Subaru is aware of the problem and has issued a warranty for the 2018 model year vehicles as outlined in Service Bulletin 15-263-20. However, Subaru has failed to correct the problem in subsequent model years.

Power Rear lift gate does not work on a consistent basis. It will work normally for several days, then without warning, not work. Will not work with remote or interior opening mechanism. Only the manual release in the rear will unlatch the rear gate, which is quite heavy to lift and not designed to be done so in a manual fashion. Unable to duplicate issue at Subaru dealer. Obviously, this is a know issue after reviewing similar complaints here.

Battery goes dead after vehicle not driven for a few days.

MY19 Subaru Outback 3.6R. Battery died after being a vacation for about one week. Replaced with a brand new battery. About one month later went on vacation again for about 4-5 days, the battery was again completely dead. The car has an issue in which it is draining the battery when parked - this could result in unexpected failure of critical vehicle electrical systems due to operating in a low voltage state or potentially leave someone stranded. A new vehicle like this should not be draining a new car battery because it is not being ran for a 7 day period. Subaru needs to issue a recall to fix this battery draining issue.

Dcm failure at 65K

Since Oct-Nov ‘22 I’ve had 3 batteries drained; the latest June 10 ‘23. Last replacement was a new battery and a new communication unit; drained battery still occurring - chronic problem. No long term solution

Replaced battery 3 months ago due to battery dying repeatedly after vehicle would sit for a short amount of time. Old battery was less than 2 years old. Problem has persisted even with the new battery. This issue risks leaving me stranded anywhere I park the car, including in the middle of the highway if the car were to die there. Looking online this appears to be a common issue with this model and other owners have reported a parasitic drain from the circuit containing the Starlink/DCM module (I have not confirmed this myself).

Car dies unexpectedly leaves you stranded when you lease expect it. Died on 9/1/22, 9/16/22, 9/25/22, 9/26/22 - took to dealer and issued a new battery. Most recently died on 5/24/23.

I own a 2019 Subaru Outback. In the past month, the battery drained in <15min while the car was turned off and locked (happened twice during a quick lunch and a grocery run). Dick Hannah Subaru Vancouver has diagnosed a chip malfuction (the chip keeps running while car is off and drains the battery). Autozone has verified independently that the battery itself is perfectly fine. It happened again while I was out hiking this past weekend and I almost got stuck in the wilderness which can be very dangerous. AND, I couldn't start it the next morning either! What is worse, Subaru of America has no ETA of the replacement chip due to shortage. So far, Subaru of America has not approved my request for free repair, free loaner vehicle, and extended warranty, despite multiple phone calls. I am extremely upset about their level of customer service and willingness to acknowledge the issue. In my opinion, there should be a recall as this can put consumers in a dangerous situation of being stuck somewhere.

Display screen for radio, navigation, status has failed and is flashing on/off. Radio, navigation and other functions are not operable. First occurred in Fall 2022, dealer examined and diagnosed in Jan 2023. Repair replacement parts are indefinitely unavailable. There is not a committed schedule to repair/replace. This appears to be a widespread problem/defect with no known schedule to deliver parts for repair. The result is a vehicle that is dangerous to drive at night with flashing lights at this display panel. I write about this to add to the field of data and information about this problem with this model vehicle. Any assistance in expediting manufacturers attention to this is appreciated

My car which is a 2019 Subaru ourback started having main computer display showing bubbles which then started randomly activating a touch and activating different menus of the car July of 2022. This pretty much renders the the main computer display useless which controls many of the car controls, through which the rear view camera is displayed and through which the phone connects for hands free calling. Because of the random touches, we can no longer pair a phone with the car as it would randomly call people due to the random activation of the touch sensors on the car. After researching this, I found out that this is called delamination and has been affecting all prior model years for which, apparently there is a nation al recall up to but not including my year car. I went to the Subaru dealer ship who informed me that up to a 1/3 of the cars they are seeing are there for the same reason. They asked me to contact the Subaru of America. After multiple visits to the dealership and the dealership sending pictures to the Subaru of America, I got an Email with a voucher for 1200$ towards replacement of the computer system. The problem is that I have been waiting since October of 2022 with a defective computer and there are no parts available for repair. Subaru can not even tell me when they may have a part and there is not intention of even giving a timeline. I am now driving a card who's computer is constantly activating touches which is one very distracting and is not doing any of the function that it is supposed to. The rear view camera is as if I was looking though fog and limits visibility. Doing a google search proves that this is a widespread problem. I am contacting you for help in resolving this issue and possible helping others with the same issue please.

Vehicle battery goes dead for no reason. It's been replaced several times. Left stranded several times when car started went shopping, wouldn't start to go home. This has occurred more than 5 times, portable battery charger was purchased.

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked, the battery drained. The contact replaced the battery; however, the failure recurred. The vehicle was taken to the dealer however, the dealer was unable to duplicate the failure. The failure recurred. The manufacturer was made aware of the failure and referred the contact to file the complaint with the NHTSA Hotline. The failure mileage was approximately 19,000.

Mileage: 19,000

Starting December 2022, I've had a problem with my 2019 Subaru Outback - the battery goes dead when parked for as little as 24 hours. I have had the battery replaced twice - first by AAA in mid-December, 2022 and then by my local Subaru dealer in early February, 2023. Each time, the car seems fine for 4-6 weeks, then the problem starts again. Each time I take it to a Subaru dealer, they tell me they have found a different problem with the electrical system causing a "parasitic draw" on the battery while shut off. In February, Koeppel Subaru in Queens performed an ECM programming update at the same time they installed a new battery and told me that would fix the problem. But this past week, the problem resurfaced. I then visited Premier Subaru in Branford, CT who examined the car and they have told me I have a faulty DCM component, which will cost me over $900 to replace despite me having the Subaru Gold + Extended warranty. They keep telling they've found the cause of the problem (different each time) but it never seems to get fixed. Googling my car's problem, a lot of Subaru Outback owners are having dead battery problems and there seem to be a couple of class action lawsuits regarding getting Subaru to pay for replacement batteries. But those lawsuits seem to only address the symptom (dead battery) of a bigger problem - there is a design flaw in the Subaru Outback that is causing this "parasitic draw" on the battery when the car is not in use. It's a flaw that Subaru is not addressing by having a recall. It seems to me to be

Battery keeps draining when off. It has left me stranded and needing to call for help several times. The battery checks out fine and will charge, but drains overnight. There is no warnings or low battery indicator.

Vehicle would not start after turning off the motor! This has happened 3 times until it would not start at all, which left myself and young girls stranded for 2 hrs until AAA arrived! The battery is good but something is draining the battery!!! Will take to Subaru dealership to diagnose the problem!

Battery drain, if you don't drive the car everyday, car will not start due to electrical parasite. My wife works overnight at a hospital and found car's battery dead after working late shifts. Frequent needs a jump after shift. Dangerous area where she works. Dealer indicated nothing wrong with car and blamed car started for discharge. Looking onsite, many experiencing same unsafe issue. Just purchased new battery and still discharge.

Trunk popped open and will not close. Power rear gate latch control needed to be replaced. Couldn’t fully open or close trunk while driving or even after stopped

My 2019 Subaru Outback is used primarily for short-interval driving within my village. On the initial instance during the summer of 2022, the car would not start and did not have enough battery voltage to crank the engine. Lights and electrical components were non-responsive. After recharging the battery, the condition resolved. On January 2nd of 2023 the car was once again experiencing a dead battery condition. My assumption was that the battery was approaching end of life and I replaced the battery with a new one. Once again the condition resolved. On February 27th 2023 the car again experienced a dead battery condition and would not start. The battery was less than 2 months old. After recharging the battery the condition resolved. I took the battery to the place of purchase for testing, and the battery tests normal. The car is available for inspection upon request. The safety of my family members that drive the car are at risk of being stranded at any moment if the car will not start. I have not had a dealer or independent service center perform a diagnosis. However, an independent service center informed me that this was a common problem with Subaru vehicles ranging from model years 2016 to 2019 and was related to a Subaru technical service bulletin (#11-174-17R) addressing potential battery discharging after repeated periods of short-trip-driving resulting in a dead battery. The newly purchased battery has been inspected by the place of purchase and deemed as functioning properly. There was no indication or symptoms prior to failure.

Screen of Harman Kardon stereo developed bubbling that at first only impaired visibility of the display. Visibility of the backup camera video became reduced as the bubbling progressed. Soon the unit began experiencing electrical issues like not responding when the screen was pressed or acting like it had been pressed when it had not. Trying to use Apple CarPlay will occasionally result in the entire system freezing the rebooting. Audio using Bluetooth connections will skip. I took the car to the dealership and they confirmed they have seen this issue multiple times before and the screen may be overheating and shorting out.

I own a 2019 Subaru Outback Touring. This is the second Subaru Outback I have owned. In Aug of 2022, my windshield cracked out of nowhere. The crack came up from the center and spread out across the windshield. I had it replaced at the Subaru dealership in which I bought the car. Everything seemed fine until 12/23/22, when we got some heavy rain and I get in my car only to see water steadily dripping inside via the vehicle the left A-pillar on the front drivers side. I return to the dealer where it turns out that there was a problem with the brand new factory-brand windshield that was replaced in August, and it had been slowly leaking water into my car over those 4 months, resulting in massive damage to the airbag system, electrical system, among other things. These damages came to over $10,500. The water had gathered under my carpets and padding and started growing mold. All of this needed to be replaced. This was the third time I had to replace a windshield on the two Subarus that I have owned. Due to this, I have been without a vehicle for over 60 days now. It has caused me incredible stress, time out of work, and money. I am a caretaker for my paraplegic father who has also suffered due to my being without a vehicle to care for him, run errands, and food shop for him. Throughout my research, I have come to learn that this is a known problem in the Subaru brand vehicles yet they choose to ignore it and do nothing about it. I am not comfortable driving my car any longer, which still has electrical issues and unfortunately, I am losing trust in Subaru as a brand. It is unfortunate that they will not address this and fix this issue because I believe it is damaging their reputation. I have not been left in a good position here, with a junked car that is only 3 years old, 40k miles, and that I owe $15,000 on still, and I now need to find a new vehicle.

Today is Monday February 20th 2023, The car (2019 Subaru ) will not start if it's not driven daily or if a door is left open for longer than 20 minutes (i.e. cleaning, loading/unloading) because the electrical system is faulty and draws too much on the battery when the car is off. We already replaced the battery and the issue continues. Subaru is aware and I hope they issue a recall soon to repair this broken electrical system. It's a serious safety hazard when your car is unreliable, for example it's frightening to be a stuck in an unfamiliar area. So far I have had the nicest people jump start the battery. But it's already caused many losses by causing me to be late to work and doctors' appointments. These are real life scenarios in which so many of us have been affected by this faulty system. Subaru, please provide a recall with a lasting solution.

Bought a new car battery and a battery charger because the car is often dead.

Several models of Subarus from 2017-2020 have a known parasitic drain that kills the battery frequently. My Subaru Outback (2019) battery has died four times in one year. This occurred more recently in December and the dealership replaced the battery and updated the software, saying it would fix the problem. It happened again (now in February) after I was out of town for a week. Anytime you don't drive every day, this will happen, and Subaru has admitted that there is no fix. There is a class action settlement that did nothing but pay for a couple replaced batteries, no fix, and even that is limited to lower miles and for a certain time. That doesn't begin to cover the cost of having to sell my car, buy a new one at a higher price, when a 2019 outback with low miles should have lasted me at least ten years. They should do a recall.

I was out of the country for 4 weeks. While week 2, my daughter tried to start outback but the battery was dead. I have 2019 Subaru Outback, total mileage now is 16,400. I don't see why this car's battery die just little after 3 years. We called AAA to start the battery, few days later after driving few hours a day, again my car's battery is dead. The same goes to my remote key.

Ever since this car was new it has always dragged while starting. Like the battery was weak but, its my first subaru so figured it was the style of starter. After a couple years the battery got weaker and weaker until it died. Replaced battery and it started doing the same thing. Now, the car is 4 years old and this is our 3rd battery. The alternator charges 14.6 volts which is perfect. But, sitting overnight the battery is constantly being drained. If i put a charge on it and remove it from car it holds the charge. So, it isn't the batteries plus, we had the battery and alternator tested and those aren't the problem. The vehicle constantly drains the battery while sitting overnight. After a few days it won't start at all. Subaru says there isn't a problem. I have a sickly parent living here and he has to go to the hospital regularly and we need that vehicle to work properly. Is there anything we can do about this.

The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluetooth also malfunctioned. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. The contact stated that the repairs were not completed because the parts were on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000. The contact stated that the failure mileage was actually 43,000. The issue with the display causes a distraction while driving. The dealer was contacted several times but with no remedy. The dealer only states that they are waiting for the parts but has no provided an ETA.

Mileage: 43,000

Has seemed to have low battery for many many months At least 5 times we have had to jump start Rear hatch was beeping and did not want to close or respond to any buttons Passenger side window would not open or close with driver side buttons Took to dealer, battery failed and they replaced it I picked it up next day and still felt slow to start like battery was drained Now dealer stated I may have to pay for further diagnostics regarding battery drain

With less than 7000 miles on the odometer, our Outback2019 radio system component started to malfunction and rotate thru channels. Sheehy Subaru of Springfield performed system update, but no change. The entire component was ordered but is now on back order. It is now almost 4 months and we don't trust other possible related components of the system (e.g., GPS) to function properly to feel safe driving this vehicle.

The battery dies after 3 days of parking inside my garage. The battery passed a test. This is the third time the issue has taken place.

This model of vehicle has persistent electrical issues resulting in the vehicle dying or being unable to start. Replacing the battery does not resolve the issues. Placing the keyfob in Faraday cages to prevent drain also does not resolve the issues. Charging the battery to full before using the vehicle temporary delays the issues but 3-10 days later the vehicle will die again. The vehicle has undergone examination by a Subaru certified maintenance dealer and they insist no issue can be found and the vehicle passes all checks. Most recently the vehicle died within a few days of getting a complete check out and passing all tests. This affects safety because a vehicle dying from electrical failure may cause an accident due to an absence of power steering, braking, etc. The vehicle may also strand motorist in compromising environmental conditions such as extreme cold, heat, etc.

Bought car end of August off lease with 40K on it from local Subaru dealer. Dealer made point of telling me car had new tires and battery which was appreciated. Have added 900 miles since then mostly local. After not driving for a week in September car would not start. Charged battery all seemed fine been driving frequently after that no issues. Now with colder weather car does not start if not driven for 2 days or more. Using multimeter was able to find circuit for DCM (what Subaru refers to as the Data Control Module) was drawing power when car should be in sleep mode. Brought to Subaru dealer today and was advised the DCM needs to be replaced. I am aware of many other people with this particular car having similar issues with no identified culprit, recommend this be looked at as possible issue specifically the StarLink system.

I would have experienced the same battery issues for the last 14 months. 12 months ago I purchased a back up charged starting battery that I use on a monthly basis. Subaru did advise of the battery warranty extension of which I took advantage of today I’ve seen the other complaints in the nature site and being from the automotive industry myself, I believe that when you look back to the DCM issues from 2016 to 2018 and the latest issues on the 2023 you’ll find a common thread it’s not just a button. One key thing is that units of measure for the tire pressure monitoring system Arbitrarily change while you were in operation from psi to kilopascals. It indicates to me that there is still some Telematic related event and the vehicle isn’t sure where it is at a given time so it sets the units and the time to what amount to mountain time Canada. Just thought I’d give you a hint. I do believe you’ll find that and that poses a big challenge for the SOS button. If you can’t locate the vehicle or it isn’t where they think it should be , may not be the button.

I was in a parking lot pulling into a parking spot. My car sped with full power over a curb barrier and hit a parked car in front of me. The force was strong enough to push the car I hit back several inches. My airbag did not deploy. The forward obstacle collision detection did not work. My safety could have been at risk if this happened while on the road or freeway. There were no warnings that day, however a week or so earlier when I tried to drive the car it would not start (new battery installed approx 3 months ago) and all lights on the dash came on. I tried to start it a few times but after smelling gas I left it. Later that day it started with no problems. The car is up to date on services/recalls. It is scheduled for inspection with my insurance company on 11/30/22.

Problem started Aug 4, 2022. I went to start the car & the battery was dead. Jumped it, ran errands. Two days later dead battery again.Kept happening even though no lights left on when car turned off. Finally called dealership & they said battery was bad so it was replaced.3 weeks later battery went dead after car sat unused for 24 hrs. Was told car needed to be driven everyday to keep battery charged. I'm retired & don't drive everyday. Dealer then advised it was due to the control area network (CAN) system in the car & to contact Subaru of America. Apparently it doesn't go into sleep mode & drains the battery when the car isn't in use. Subaru is not being up front about this & it's dangerous.

the horn randomly gives several short beeps during vehicle operation. It seems to happen when the vehicle is stopped at red lights. This began after the dealer installed the Subaru OEM remote car starter.

The car's battery is draining fast and the car's electric system stopped working after I replaced the battery three times. The car is currently inoperable.

The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start. The key fobs were inoperable. The battery warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was a low charge and the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 3,000.

Mileage: 3,000

Navigation screen is delaminating and bubbling under the touch screen. It would cause navigation touch screen to detect phantom inputs and cause radio/telephone to do random actions (ie. calling random people, cycle radio stations, map zoom in) that is very distracting to driver. Screen would be completely unresponsive to touch input or button input.

The audio unit is malfunctioning, it constantly makes distracting intermittent tone sounds, continuously flashes and changes between AM, FM, Sirius and Bluetooth modes, makes random autonomous phone calls, touchscreen doesn't respond to touch, sound will randomly spike at high volumes. All of this makes it extremely distracting to safely drive the car. This has been happening since last June 2022. We leased this vehicle new then purchased it when the lease was expired. Diablo Subaru in Walnut Creek, CA advises the part is on back order and none are in stock. They admitted that a different customer dropped off their 2019 Subaru Outback now over 45 days and they don't have the replacement audio unit for it and they know of several other customers with the same problem of year,make & model. Subaru of America offered to pay $1,700 towards the $2,700 repair. Our car has 34k miles on it.

vehicle battery continues to fail due to unusual electrical activity, requires a jump to start.

Original battery failed 7/2022. As stranded AAA installed new battery. New battery gets drained while car is off within a few days. Subaru class action lawsuit states dealer to provide new battery replacement and provide diagnostic procedures. Dealer diagnosed the problem as excessive draw on battery when car off. However dealer refuses to provide supposed ecu flash to car unless a new subaru battery is purchased. Class action lawsuit does not contain any language stating customer must have a subaru provided battery in car to receive flash. Further class action language specifically provides relief and compensation when owners are “stranded” as a result of drained battery. This would supercede any implied requirement that owner would have had to locate and bring car to a authorized subaru dealer for repair. This subaru issue is in fact a safety issue as owners are caught in unsafe situations ie shopping malls, parking lots, gas stations with a dead battery. The car obviously has a defect in engineering and replacing batteries does not alleviate the underlying issue.

The touch screen has bubbles on it and a mind of its own. I can not use my phone, maps let alone the radio. The vehicle has only 11k miles on it. I am being told I am out of warranty and it will cost 2k to replace the head unit. Searching forums this is a common issue. The 2018 models ended with a class action. At this point they are not taking responsibility for the 2019.

Battery dead. Got jumped. A week later has now happened again. I just replaced the battery with brand new in May’22, as previous battery had quit on me three times within a week or two in April - May’ 22 My previous Subaru Outback 2014 had same issues and I had replaced that battery three three times within a year ! Accused garage of selling me old batteries and used parts!

New battery will not hold a charge. Electrical system drains battery when vehicle is turned off.

I bought the vehicle in April 2019, the battery had to be replaced in February 2021. In September 2022 I starting having the same battery issues where it was constantly dying. I took it in to Subaru and they said the ECM was draining the battery and needed to be replaced which would be $1,000. I looked into the battery issue and Subaru has a class action lawsuit involving batteries prematurely dying. It also says that electrical issues are causing a parasitic pull on the batteries. So replacing the battery doesn't actually solve the problem. The suit settled and is replacing batteries, reimbursing battery costs and extending their warranties. But it does not address the actual electrical issues. Subaru has known of the electrical issues for years that are affecting multiple makes and have refused to acknowledge or address the issue.

My battery has died over 7 times in the 3 years I have owned it. No systems were left on. It runs one day and won’t start the next. It shows the battery light. This first happened 6 months after owning the car leaving me stranded waiting for roadside assistance and causing me to miss work. It has happened 3 times in the past year. As I type this I am stranded again waiting for someone to come and give me a jump and praying that it will start once I get out of the grocery store. I’m afraid to go anywhere for fear of being stranded in a dangerous place. I always carry jumper cables with me now! The second issue is that it runs out of gas when there is a 30 miles left to empty notice. I ran out of gas in the left lane of a major highway at 4:45 pm bringing a friend home from the hospital. The gas station was 7 miles away. I was stranded there, waiting on Subaru tow service for hours until the police sent their own tow truck. It was very dangerous but I know better than to trust it now. It cost me 185 dollars. I was told this was a problem with 2018s but they thought they fixed it!

The contact owns a 2019 Subaru Outback. The contact stated that the display and back-up camera were inoperable. Additionally, the radio was operating intermittently. The contact stated that calls were being made independently without the phone being connected. There were no warning lights illuminated. There was condensation on the display. The vehicle was taken to the local dealer where it was diagnosed that the head display needed to be replaced but was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was approximately 24,000.

Mileage: 24,000

Battery randomly dies. Replaced OEM battery with aftermarket and issue still occurs.

Battery continues to drain while parked. Vehicle was taken to dealer and told it's a common problem and car cannot sit for several days without charging the battery. Replaced OEM battery with new Optima battery. After 6 months dead battery issue is worse and now battery is dead after sitting for a day even after driving for several hours. We have turned off all dome lights and are careful to not leave the doors or hatchback open any longer than necessary. Engine cranks slowly even after stopping for fuel. I called Subaru dealer in White Bear Lake, MN to inquire about the problem and schedule an appointment but dealer has not returned my call. We cannot drive the vehicle without concern of being stranded.

Battery is failing more than 10 times during the course of the last 9 months.i bought the car brand new in 10/2021 It is a common issues on the same year. 50k miles. The battery will die if not driven everyday. Brand new battery with the same issues. It’s draining the battery while turned off bc the electrical system is too much.

I attempted to start my car, and found that the battery was completly dead. There had been no signs of battery trouble / fatigue prior to this incident. Due to this sudden, unexpected failure, I had the car towed to the nearest Subaru dealer, for cause and repair. World Subaru tested the battery and found it was damaged. They used analytics to determine the cause of the battery damage to be the "telematic module", which they claim was defective. They replaced the battery and telematic module, claiming both were defective. Since the telematic module is part of the car's computer system, I beleive it has an effect on vehicle safety.

Electrical system issue causing premature battery drain/failure.

Battery has failed twice, original battery was replaced, then the 1st replaced battery has died. A new battery and the software update needed asap.

Battery died quickly.

Attempted to start vehicle, discovered battery was drained.

Batter died twice and vehicle has fewer than 25K miles. Jumped and worked for a few days then died again. Had to have battery replaced.

Unknown battery and blind spot issues

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the garage, she was unable to open the door with the key fob. The contact stated that she was able to open the front driver’s side door with the key manually. The contact stated she was unable to start the vehicle. The contact's boyfriend attempted to jump start the vehicle however, the vehicle failed to start. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 27,097.

Mileage: 27,097

Battery goes dead without notice. First time took care to dealer of purchase, Stamford Subaru and battery was replaced. Battery went dead on 9/16/22. Kind stranger gave me a boost. I purchased a portable booster as I no longer trust this car that has 35k miles. Every time I go to start the car, I am left wondering if it will start.

This Subaru Outback Limited has had multiple instances of dead battery. This has occurred on 4 batteries. We are senior citizens at risk of being stranded. There is a record of Subaru Roadside Service having to tow and jump start the vehicle many times The dealer finds no trouble after charging the battery nor are they aware of fixes. The symptoms are failure to start.

The infotainment system when a phone is hooked up to it via a usb cord it will turn of and begin a repowering process that turns off the rear camera that is part of that system. this does not give you the safety of being able to back up without the rear camera. i have taken my car in to Subaru four time and they have replaced the infotainment system three times in total. i continue to have the same issue with every radio. i have also replaced my phone, usb cords, and have used other people's phones (IOS and Android) with the same issue.

Battery issues Numerous times having to jump the car. Battery drained. Purchased Auto new in May 2019 Had to replace battery in November 2021 Two years six months. Now September 2022 ten months later the battery has to be replaced again. The auto currently has about 31,000 miles.

Infotainment system screen is bubbling causing input to the user interface with no driver action. I consider this a safety issue due to the fact I can not turn the system off or deactivate it. The car starts playing music, making phone calls, changing navigation settings ect... This creates a persistent and strong hazard. I can not focus on the road, hear emergency sirens or other cars alerting with their horns.

Battery dies every couple months despite nothing being on without vehicle on.

Over the last month or two the battery has been going dead over night, and sometimes almost immediately after parking it. I understand that there is a class action law suit pending on this issue, and I understand Subaru will replace the cheap small battery with another cheap small battery which is only kicking the can down the road since as far as I know not fixing the underlying electrical issue in the car. I tend to drive some roads that have long stretches of mountainous terrain even though a Federal Highway. No phone service is often and issue and should this problem strike me on one of these trips I may have some problems getting going again.

The battery continues to drain by itself, even with no usage. I have already replaced the battery once and the issue continues. Seems like there is an electrical problem. I have tested the new battery and it is fine just needs to be charged regularly in order to start the car.

“Condensation like” artifacts have appeared on the substrate of the LCD control screen similar to the recall issued for the 2018 model year. This affects vital control for most any vehicle setting and navigation. Also the system behaves erratically while in motion.

The automatic liftgate fails to latch and requires extra steps that most car owner would not know to temporarily resolve the issue. My situation has been difficult to replicate. The liftgate will open but not close. It will also close but not open. It will also latch but not securely. This evening, the hatch opened but failed to close. It also latched but found out at 55mph that it was not properly secured when my dog leaned against it. It did not open but the light turned on like a door was opened. This has been a known issue with many other Subaru owners as well. The answer always seems to hold the button for 10 seconds to reset but this does not work every time.

The car is a 2019 Subaru Outback, purchased certified pre-owned in the summer of 2020 from North Park Subaru, San Pedro Ave., San Antonio TX.On 17 July 2022, the vehicle began shuddering, rolling backwards, and the transmission would not go into any gear position after starting it. The only way to keep the car from continuing to roll backwards was to remove the key from the ignition. At that point the vehicle stopped. Afterwards we tried to start it again, the car would go through the same sequence of events. We called a tow truck to have it dropped off at North Park Subaru, San Pedro St., San Antonio TX. It was determined by Subaru technicians the Electronic Control Module (ECM) needed to be reset. That was completed and symptoms could not be mimicked at the dealership. So, the vehicle was returned to us on 20 Jul 2022. On 21 Jul 2022, it malfunctioned again and repeated the symptoms; shuddering, rolling backwards, not going into gear, etc. It was returned to the same Subaru dealership and a few days later we received text messages to test drive it because technicians could not mimic ongoing issues during their test drives. We refused to retrieve our vehicle due to its unsafe condition and filed a complaint with Subaru of America Inc. on 27 Jul 2022.

The battery does not hold power and we have been stranded in a remote location more than once. I am nervous about going anywhere on my own, especially at night. The dealer has been totally unresponsive and told us this is normal and we should just buy a portable charger. We do now take a charger everywhere we go but this seems unacceptable for a new (and not inexpensive) car. It seems this is a problem with the 2019 outback. The date below is the last time this happened but it has been an ongoing issue since we bought the vehicle

At about 35,000 miles the car would not start. Had the battery checked and was told it was fine. Subaru garage could not find a parasitic drain. Replaced the battery and the car still would not start reliably. Took the car back to the Subaru garage and they had it for 5 days and at first said the DCM needed to be replaced then they back tracked and said the car was fine and they could not find anything wrong with it. Subaru garage told me to contact Subaru and they would give me a $500.00 "gift card" and I could bring it back and they could put in an AGM battery and a battery tender. The car would not start a total of approximately 8-10 times unless it was kept on a trickle charger. I did not want to have to rely on plugging my car in all the time. We sold the car because we could not have an unreliable vehicle.

The entire electrical system stopped working while parked in garage probably because the battery completely drained. Since the car was parked, there should have been no mechanical or electrical activity. Because this car depends so much on electronic control almost nothing can be operated. Locked doors cannot be opened (the car automatically locks all doors while in motion except the driver door), the tailgate cannot be opened and, of course, the engine will not start.

Touch screen began to get bubbles underneath factory glass and is causing spontaneous touch-activation and inability to use touch screen. This also affects navigation and other issues. Might cause an accident.

Two dead batteries in 5 days. Dealer is looking at it this week.

Battery keeps dying. Replaced the battery and it’s already dead again.

Touch screen began to get bubbles underneath factory glass and is causing spontaneous touch-activation and inability to use touch screen.

Battery suddenly died. Would not start after being driven a short trip.

Starlink Infotainment System has malfunctioned. I took the car to Bert Smith Subaru in St. Petersburg, FL and the assessment notes the screen has started to delaminate rendering the touchscreen and system inoperable. The dealer estimate to replace the unit was $2862.79. My 2019 Outback 2.5 Limited is equipped with the Harman Gen. 3.0 Audio and Navigation head unit. This is the same unit that was part of a class action involving 2018 models which resulted in Subaru issuing an extended warranty that covered replacement of the unit. I submitted a complaint to Subaru of America asking for the same coverage of an extended warranty or replacement of the head unit. (Case #220617-169688)Subaru offered to pay $2,000 toward the cost to replace the unit. I feel they should cover the entire amont since this is an obvious defect.

The car battery was completely dead (no warning light or anything) after ~3 years and 45k miles. When we replaced it, the new battery died within 2 days and less than 150 miles. The mechanic who replaced our battery said that the new one was also completely dead.

The contact owns a 2019 Subaru Outback. The contact stated that the battery was drained. The battery warning light was illuminated. The vehicle was jumpstarted and taken to an independent mechanic who referred the contact to an authorized dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 3,000.

Mileage: 3,000

First of all, I took my car in for an oil change 2 months ago, and they found nothing wrong with my car. However, yesterday, I attended a meeting away from my home. I was in the meeting in the morning for 2 hours. When I returned to my car, without any previous warning whatsoever, it would not start. My car is only 3 years old. I tried to open the hatch to get my jumper cables, but it requires electricity, I also wanted to roll down my windows because it was so hot, but they also only work with electricity. So I could do nothing but call for help. I was lucky that I wasn’t stranded on some remote place where there was no phone signal. I would not feel comfortable going somewhere on my own in my car, until I know exactly what is causing this problem because I don’t think it is safe — and I could be stranded. I had to have my car jump started again this morning. So tomorrow morning, I am taking the car in to have the battery checked. On December 10, 2019 I took my car in to a Subaru Dealership because I had, had another problem with my Subaru Outback, where I opened my back hatch on two separate occasions, but I could not get it to close (in the rain). I believe I called StarLink for help. However, somehow, by random actions just turning the car off and on, and pushing the “close” button on the back door, it finally worked, but I still don’t understand how or why. I ended up stranded at a grocery store and an airport when this happened. When I took it in to get checked at a Subaru dealership, I was told they could find nothing wrong with it.

Battery drained. Will not hold a charge. From what I’ve been reading it seems there is a problem in the electrical system that is draining the batteries of these cars.

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was stationary, he was unable to start the vehicle. The contact stated no warning light was illuminated. The contact stated he jumped started the vehicle and started up as needed. The contact stated he continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery replaced. The vehicle was repaired but continued to experience the failure and the battery was replaced for a second time. The contact stated he continues to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was 13,563.

Mileage: 13,563

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was stationary, he was unable to start the vehicle. The contact stated no warning light was illuminated. The contact stated he jumped started the vehicle and started up as needed. The contact stated he continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery replaced. The vehicle was repaired but continued to experience the failure and the battery was replaced for a second time. The contact stated he continues to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was 13,563.

Mileage: 13,563

AFTER 4 DAYS OF NOT DRIVING ..THE BATTERY IS DRAINED. THIS HAS HAPPENED SEVERAL TIMES. BATTERY TESTED BY MECHANIC AND HAS NO PROBLEM. MUST CARRY JUMPER CABLES OR A BATTERY CHARGER

There have been numerous problems associated with battery drain and improper function of the vehicle's automatic lift gate. Starting with the first dead battery situation on 12/25/21, there have been a total of 6 dead battery situations with this relatively new, certified pre-owned vehicle. Two new batteries have been provided through a AAA membership, but neither new battery has addressed the situation. The vehicle was taken to its place of purchase (Kendall Subaru of Eugene) on 02/02/22 to have a battery charge test conducted which was described by the dealership as the first and only course of action for the problem. The car passed Subaru's battery charge test and continued to have battery problems. Other than dealing with numerous dead batteries, improper function of the lift gate has also caused frustrating and unsettling conditions. For example, sometimes the automatic lift gate function on the vehicle's trunk won't work and the trunk will stay open. After force-closing the trunk, sometimes a loud beeping noise persists during driving of the vehicle for seemingly arbitrary and lengthy periods of time. Following is a list of dates when battery problems with this vehicle have occurred: 12/25/21; 12/27/21; 1/25/22; 3/21/22; 4/4/22; 5/22/22

Battery got drained many times, especially after leaving car not running for a couple weeks. One time car did not start. Had to replace battery for a better one. Better battery (Optima) works better but still drains.

Not driven in a few day (2-3), the battery is dead and need to be jump started again an again!!! VERY FESTRIGHTION!!! Purchased the car (lease sales) 3-1-21 apx. Should have been fix under warranty then before sales, problems very sense. Had to personally buy a jump-starter and charger for my safety. EXPENSIVE!!! as a safety

Battery drained by approx 50 % in a 12 hour period preventing car from starting. No lights, radio or other electrical feature could be activated. This is the 3rd occurrence of this feature since I purchased the vehicle on 9-28-2020. Supposedly Subaru dealer, Patrick Motors, Worcester, MA replaced the battery in 2020 at that time.

Rear tailgate fails to open consistently making it impossible to enter or exit the vehicle from the rear, through the rear tail gate door (the 5th door). Nine times we have brought vehicle back to authorized Subaru dealerships over the last two years of ownership in Hanover Ma-Planet Subaru; San Francisco -Serramonte Subaru and lastly in San Diego- Kearny Mesa. The rear tail gate does not open consistently while pressing the open button on either of the key fobs or from trying the driver's side interior release button or while attempting to use the hatch release button at the exterior rear of the vehicle. Many times we have tried all three standard methods to open the rear tail gate but with no success making this rear tail gate feature on this mid size SUV useless. This problem has been verified at Planet Subaru, Hanover, Ma and at Serramonte Subaru S.F. Could not duplicate it at our last appointment in Kearny Mesa San Diego in 2022 but it still continues to be a real problem. On multiple occasions, the car battery had been inadvertently drained because the rear tail gate did not close completely and the dash warning light confirmed this to be the case. Subaru adjusted the closing mechanism/replaced it and this seems to have solved the closure issue but not the opening function of the tailgate. The problem surfaced soon after our initial purchase of vehicle in July of 2020. Car is available for inspection.

The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start-up intermittently. The contact stated that the failure had recurred three times however, she was able to restart the vehicle by jumpstarting the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.

Mileage: 23,000

The battery died for no apparent reason. I have since discovered that there are/has been class action lawsuits against Subaru for this very reason. This has the potential for putting family members at risk by stranding them. There were no signs or warnings before this occurred, and the dealer told us there was nothing wrong.

The battery has gone dead 4 (four) times. The dealer checked it twice and said nothing was wrong with it. We have had to replace the battery ($178.07) but it also went dead. Three times, the car was in our garage, had been driven within a couple of days and the keys were not left in the car. Once it died when I had driven to the next town and had popped into a store for not more than 10 minutes and my husband had to leave work to come jump the car. We have found out that this is a persistent problem with some Subaru models and we feel the dealer did not disclose this. We now have to keep the car on a trickle charger ($74.18) and have to remember to disconnect when we leave and reconnect when we get back. Also, the passenger window cannot be lowered from the driver's side and the dealer didn't even look at it.

Battery keeps dying, replaced once already battery keeps draining, Simmons Rockwell Subaru of Elmira NY stated that the battery on the subaru won't last a week if the car isn't driven.

My 2019 Subaru Outback has electrical battery and key fob issues. Generally I drive this vehicle daily and the car battery is alright. We go to visit our children and I park in a airport parking lot for about a week and when we return the battery is either dead or indicates needs charge. The key fob does not operate and have to resort to actual key. Vehicle indicates key fob battery needs replacement. Went to dealer and key fob batteries replaced under warranty. Just a few months later key fob not working and got message to replace batteries. Have Subaru Starlink and would not open vehicle doors. I am 77 years old and find this to be difficult to manage. Have replaced key fob batteries multiple times. Vehicle battery not holding charge if vehicle not driven for a week or more to say the least is frustrating. These problems having been occurring from the time we purchased this vehicle.

The battery has continued to discharge and today it was dead. Accepted a jump to start however I'm not sure it will hold a charge. I understand that battery drain is a common problem. I am also on my third windshield and this seems strange, unon investigating a see where other owners have reported windshield problems.

I purchased this car in 2019 and I have brought into into the dealership because it keeps dying and I have to jump it. It will die several times a day and this has been a consistent problem since I purchased the car. I have made the dealership aware and they have inspected the car 4 times and I am always told that there is no issue that they can find with the car.

Bought car November 2019. New battery April 2020. Losing charge February 2021 got another battery. Reliable Subaru, Springfield, MO recommended trickle charge every night. Car losing charge June 2021. Reliable Subaru put in new battery. Again recommended trickle charge every night. August 2021 car dead and would not start. Reliable Subaru towed in and put in another new battery. December 2021 car was not started in four days and was dead, had to be jumped. 1/17/22 within four hours of drop off, Auto Nation West, Golden, CO determines the DCM unit which is connected to the Starlink system was,in fact, a parasitic drain. It is drawing more than it should. Fixed 1/20/2022 2/1/22 parked car n garage at 8:33 pm. Returned to vehicle at approximately 7:30 pm on 2/4/22. The key fob produced no response from the car. The car was dead— no lights, nothing. Called roadside assistance. The car was jumped the following morning.

The battery dies often. Liftgate opens spontaneously. Dealer replaced battery, issue persists. Vehicle is available for inspection; it isn't going anywhere right now! Battery failed 3 times in 2 weeks, and is dead right now. The vehicle is useless. No warnings. This has been a problem for the last year.

The battery keeps draining, leaving us without a vehicle. After numerous jump starts, the dealership replaced the first battery. Within a few months, the new battery has the same issues. So back to the dealership, now with the knowledge that many Subaru owners are experiencing the same issue with their Outbacks.

The contact owns a 2019 Subaru Outback. The contact stated that on multiple occasions, the battery was inadvertently drained, and the vehicle would not start. After recharging the battery, the vehicle was taken to an independent mechanic who indicated that the battery was not faulty. The battery was recharged but the rear hatch door would not open while pressing the open button on both the key fobs, the driver’s side seat panel button, or while attempting to use the hatch button at the rear of the vehicle. The contact stated that the only way to open the rear hatch door was by using the emergency release inside the hatch space. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 30,000

Mileage: 30,000

Sudden Acceleration Defect has occurred several times with last incident Friday 21Jan2022. Each time I have had the brake pedal engaged, yet vehicle fails to stop, and accelerates on it’s own, causing me to go through stop signs with potentially dangerous outcomes for pedestrians, other vehicles, barriers. Dealer appointment rescheduled for Monday 24Jan2022. No inspections to date. No warnings- the first time I thought I may have caused it by accidentally touching the accelerator, but now I know that is not the case. First occurrence was in Dec 2021, exact date not known, happened in a parking lot.

I am leasing a 2019 Subaru Out back which has a battery drain issue. The most recent incident occurred on Jan. 21st 2022 when the battery failed after having been at the dealers for the 2 days prior to fix this problem. This was the fourth time the battery has gone dead in the past year. I have read articles that say the electrical system is draining the battery which is inadequate to handle the demands. I don't know that Subaru has a solution to this problem. Being left in a parking lot or remote location is a dangerous situation during these Winter months.

We left our Outback at the airport and went on a 4 day vacation. When we came back on December 5,2021 the car would not start and the battery was in a deep failure. The battery had approximately 32,000 miles on it and was the original battery. Took home, put on charger and on December 7, 2021 the vehicle still would not start and had to be jumped. The Subaru dealer replaced the battery under warranty with a larger cranking battery. Fail Code L0XXF4Q-3J8KGD1. A month later and less than 1,000 mile later, the battery failed again. It was jumpted and taken to the dealer. They said they found no problem and replaced it with a "courtesy" battery as a ONE TIME only fix. I had to buy a portable jumper because I'm afraid the car will fail again. There are many instances on the Subaru website of other owners having this problem due to electrical failure. I did notice that my "welcome chime" only turns on some of the time, which leads me to believe that the vehicle is not shutting down properly every time.

Battery keeps draining. We jumped it two days ago and already it's dead again. We've checked all lights and other systems for user error--it's not us, it's the car! I'm scared to go anywhere remote for fear of getting stranded, especially now that it's winter in New England!

2019 Subaru Outback. Two failed batteries in the space of one year. The first was on 2/11/21 with 21,520 miles on the car. We were on vacation in Florida and the local dealer (Bert Smith Subaru) in St. Petersburg confirmed that the battery failed and installed a new one. On 11/28/21, newer battery died. Local Dealer (Dean Team Subaru) performed a battery test, confirmed that the battery was bad and replaced it (with the same type of battery, 36000 miles). Being repeatedly stranded with a battery that is not working is a safety issue. We have a concern that there must be a larger electrical issue or that something is draining these batteries. We also have a concern that the battery is large and powerful enough for the vehicle. I have read of many Subaru Outback owners with similar issues.

2019 Subaru Outback purchased 7/10/19 during that fall and following winter had the battery die multiple times. We keep it in a garage where it does not freeze in the winter. Had to jump it to start each time. Finally took it to the dealership 4/29/20 with 4,669 miles on it to complain to dealership. They said that there was nothing wrong with the battery. They told us that it needed to be driven every couple of days to keep the battery charged to prevent the parasitic electrical draw from draining the battery. This was during the heart of the 'Stay at home/COVID' so we did not use it everyday. It continues to have the battery drain problem. Just this weekend 1/15/22 we had to jump the battery in our driveway to leave and drove 30 minutes to the store and expected the battery to keep the charge but after leaving the store found the battery dead again. Luckily we found a nice guy who offered to give us a jump. This is a continual problem.

The battery failed for no apparent reason. After getting it jumped, it would fail to keep a full charge. Starting the car, it was always a gamble as to whether it would start-up or not. This lasted a month or so until the car battery was completely dead. I then had a tow truck come from my insurance to replace the battery.

Parasitic Battery Drain left battery dead and unable to start vehicle. This was caused by a defective DCM (Data Communication Module). This problem first surfaced within weeks of new car purchase and took about 6-months and several visits to dealer to remedy. I also replaced the oem battery with a new upgraded battery at my own expense. Recently the problem reoccurred as the DCM module again failed and created a parasitic drain. This has probably damaged the new battery which is only a year old as it was completely discharged. The dealer again fixed the problem but as before was initially skeptical that it was caused by user error or letting vehicle sit too long between use; both of the most problematic failures occurred when the vehicle was left parked for 2-weeks at parksleepfly hotels while on trips and returned to find dead battery.

In Feb, 2021, I went to start my car in the garage. It was totally dead. It had just been in for 6 month svc 2 weeks earlier. I called dealership, they sent a tech to my home to get the car started. He said it was totally drained, left and came back later with a jumper system and got it started and drove it to the dealership. They installed a new battery and the tech said they were having trouble with original equipment batteries but this one should not have the problem. Now, Jan, 2022, the car is dead again. I am 79 and the sole caregiver to my wife who has dementia and cannot talk. At this moment, I have left a message for dealer service manager but have not received call back after 5 hours. It is just like the information posted on line about this Subaru issue.

The battery will drain in under a week if the car is not driven. Subaru dealer gave me 3 batteries in 6 months. The battery tests fine, but discharges if the car sits for a week. Subaru USA gave $350 to go buy a top of the line battery and the issue persists with an Optima yellow top.

I have had battery failures in the last 34 months 3 times. I have reported this problem before. The dealer replaces my battery and gives advice about not driving enough. not keeping my fob the proper distance from the car. This is casing me to be concerned about safety issues. I know there is a class action 2020 for this problem but subaru needs to solve this issue. It is a computer on wheels and I realize that uses a great deal of electrical power but you should not be stranded because subaru refuses to solve their issues. My next step is to contact subaru but I doubt they will take any action. So I guess next step is to change cars. Its a shame as they charge a great deal of money for this car. I owned the first outback when it came out and had no problems. I am extremely disappointed in their cars now.

Battery Drain....3 different times, car will not start, kills the battery 89 year old lady left to call for help with starting the car.

The battery of my Subaru Outback appears damaged. My car's battery has died or shorted two times over the past two days. It had to be jump started for it to work, only for it to stall again. This puts I and my passengers at risk because the vehicle could've stalled while in motion. This problem has been confirmed by an independent service provider, the towing company. There were no warning signs or symptoms prior to this problem.

Abnormal draining of battery when I dont drive for a couple of days leaving me stranded due to my medical immobility. This has been ongoing for the past six months. . Several instances of where I have had to jump start it only to find the battery dead in a few days Have alerted dealer on issue and will need to be checked when I take it in for the Fuel Pump recall for which I was put on a waiting list as they did not have the parts in???? A very annoying problem with the battery even had to have it jump started thi evening. Unrelable

The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, the horn inadvertently actuated without warning. The contact also stated while starting the vehicle, the horn would sound intermittent. The vehicle was taken to the dealer who diagnosed the failure as a remote start module failure. The remote start module was replaced however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer and dealer stated that the remote start system needed to be removed from the vehicle. The failure mileage was unknown.

My car is a 2019 Subaru Outback. It has less than 20,000 miles on the odometer. This morning is wouldn’t start. I called for a jump and when the service person arrived, they told me the battery was dead. They gave it a jump and I let the car run for an hour. After parking the car a couple of blocks away, I tried to start it again. Nothing. Now I have to have it towed to the dealership.

Twice the vehicle’s battery went dead leaving my wife stranded. Contacted local Subaru dealer and they replaced the battery under warranty. The service manager told my wife that the reason the battery went dead was that she was not driving it enough. My wife drives the car every day so that is not the problem. When the battery was tested under load it showed the battery had failed and that was the reason it went dead. The battery was defective.

The car battery has been abnormally draining when I don't drive the car for 2-3 days leaving me stranded at home. Subaru claims I'm not driving my car enough and need to drive it at least 40 mins a week. They refuse to admit any problems. I put 1000 miles on the car a month so can't understand how a 2019 Car battery drains after just a few days. I believe the car has an electrical issue that's draining the battery. I'm most concerned if this happens when I can't get a jump start and become stranded.

The battery in my 2019 Subaru Outback died without warning, just under 13,000 miles, on Aug. 26, 2021. AAA replaced the battery, which had only 3.7 volts remaining, at a cost of $156 for a 6-year battery. Exactly one week later, on Sept. 2, 2021, my new battery died. Another call to AAA, whose technician said the new battery was completely drained. He jumped the battery for me and checked the starter and alternator, which were fine. I drove directly to the Subaru dealer yesterday afternoon and they still have my car. I don't know for certain what the problem is, but based on owner complaints (and a class-action suit) I found online it appears that the problem is in the CAN unit, which in 2015-2020 Outbacks (and other Subarus as well) fails to put the car's electrical system to sleep when the engine isn't running, thereby draining the battery. I am very afraid of being stranded without the ability to get help quickly.

Not sure if it’s the battery itself or the alternator but the battery keeps draining and I have to keep calling to have the vehicle jump started. The vehicle is available for inspection and safety will be of concern if this continues to happen and I am out on the road somewhere remote. The dealer offered to test the battery but did not confirm the issue has occurred in other vehicles. There were no warning lights nor messages.

The battery has drained six times since April 15, 2021. Available for inspection upon request. Risk factors for safety: unable to get husband and mother to medical appointments; unable to leave residence for ANY reason; potential for stranding in unsafe areas. Problem has been addressed with dealership who has not identified a specific problem, from June 11, 2021. No inspection by anyone other than service department at dealership who stated "Inspected customer concern, found battery and charging system testing good, found no parasitic draw for power. Found vehicle operating as designed (June 11, 2021). Of course battery was charged after it was driven 60 miles to dealership! There have been NO warnings of any kind. First of six failures occurred on April 15, 2021.

My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it . They replace the battery and same thing happened 2 days later . I keep having to jumó start my car every other day and they don’t seem to know what the problem is .

In Oct 2020 (12055 mi) and June 2021 (17059 mi) the battery drained overnight while parked in the garage. I was able to jump it the first time. Second time it had to be towed. Dealer replaced the battery both times.

The contact owns a 2019 Subaru Outback. The contact stated that while attempting to start the vehicle, the battery was drained, and the vehicle would not start-up. The vehicle required a jump start each time the failure occurred. The vehicle was taken to an independent mechanic and diagnosed that there was no failure with the battery. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 40,000.

Mileage: 40,000

Have had 2 batteries fail in 2 1/2 years. New battery installed and my electrical system is failing. Can't lock my car unless fob is in an RFID bag, has not started several times, and has refued to open several times for about a minute. Will be taking car back to dealer to see if they can fix the problem.

I received a 2019 Subaru Outback on 15 July 2021. The vehicle was sold by a dealer, and gone through the Subaru vehicle certification process, which includes checking the electrical system. I kept the vehicle off the road while I got the vehicle registered and insured, running it for a few minutes every three days. I planned to take the first road trip on 26 July 2021, after the paperwork had been completed. The vehicle would not start, and no power was available for electrical components. Checking the battery with a multimeter indicated voltage had dropped to 4V. I contacted the selling dealership, and they indicated they would pay to replace the discharged battery.

Car would not start or turn over. Battery was dead. I called Subaru and a person came over to jump my vehicle. I left it running for 30 minutes to recharge the battery. This happened two times in the last few years but I never reported it to Subaru, and had my neighbor hook his car up for a jump. Also note the GPS has locked up several times in the past and not worked until I shut the car off and restarted everything. I just kept getting the arrow going in the circle.

Electrical system problems causing battery drain. After jumping the battery observed flickering, eyesight system turning on and off while driving. Rear lift gate won’t open

My 2019 Outback has had 2 incidents where the battery was dead without an explanation. There are 24000 miles on it. The most recent incident occurred less than a week after the dealer serviced the vehicle. The service included a battery test and I was told it tested good. The car was parked in my home garage, and from all indications, no lights were left on, doors/tailgates open etc. This was confirmed when the Subaru STARLINK roadside assistance provider came to jump the vehicle. Immediately after the vehicle was started, I took it to the dealer and requested a battery check. They showed the battery was good but deeply discharged, so left it on a charger for over an hour while I waited. In speaking to the service representative at the Subaru dealer, I was told that on new cars, alternators no longer charge a battery, but simply maintain the existing charge level. They claimed that a light or something of that nature was left on, a door left open, etc. I am certain this was not the case, as I keep all interior light switches in the off position, and once the vehicle was charged, no lights were on. Also, no doors were open or ajar when this happened. I requested they check the electrical system to diagnose the cause of the battery drain, but they explained this would not be covered under warranty since the battery had tested ok. The dealer recommended that I keep a trickle charger on it when parked at home to prevent recurrences. I don’t feel this is an acceptable solution for a vehicle that is merely two years old with minimal miles and fully under warranty. While I was inconvenienced by this and had to arrange a ride to an appointment as a result, it did not create an immediate safety issue (this time). A similar set of circumstances occurred in late March of 2021 when I was out of town visiting a family member. At that time, I also was not able to determine a cause. Since that was the first occurrence, it didn’t create the same level of concern.

Had to charge battery 3 times in order to start the vehicle. Took to dealer and they put in a new battery at no charge. Concerned the battery will need to be replaced in the future. Appears to be an electrical drain especially using the tailgate. Dealer said they did a hard reset whatever that means.

Bought with 11,258 mi. Battery already replaced, receipt in glove compartment. Hard to start, keeping on battery charger now when parked in garage.

Unknown... My battery has need a jump several time without any electricals left on. The dealer did check it out and found nothing wrong. I also have lights that go on intermittently n the dash saying that certain things are not working. ie front crash detection, blind spot warning and lane departure.

Battery failed at 2 years and 30000 miles. No notification. Leaving me and my dog in a parking lot for 2 hours in 94 degree heat.

Battery will not hold a charge even after replaced 3 times by the factory

Battery failed prematurely. Vehicle purchased in December 2018. Battery totally failed in February 2021 with only 22,576 miles on car. Battery charged at repair shop. Battery failed again and was replaced on March 15, 2021. Battery failed again on April 29, 2021. Subaru of Oregon in Medford service representative replaced the battery again. He said the battery put in on March 15 was faulty. Had that battery tested at independent repair shop. The tests showed nothing was wrong with the previous battery. On June 15 had to recharge the battery again. Concerned about being stranded due to battery failure. The Outback must have an electrical issue that is draining the battery (per class action law suit Amy Burd, et al, v. Subaru of America Case No 1:20-cv-03095, US District Court, District of New Jersey) Subaru of Medford denies problem

The battery died, 2 times in approximately 2 weeks with no lights left on or doors open. This has occurred at least one other time.

Car was purchased 2/25/19. At 6,824 miles (10/28/19), our car began to no turn on. After a 3-4 times of jumping it, the battery stopped responding to the jump. Subaru had to tow it from our house because the battery was totally done and they couldn't even start it. Subaru said that the battery was defective (or might have a larger issue with the electrical system in their words). They replaced the battery and it began working again (7,000 miles - 11/4/19). Now, at 13,808 miles (6/16/21) - we've had 2 more instances in the past 2 weeks of the car not starting. In addition, the passenger side window no longer operates from the driver side door. We are confident that these issues are not being caused by lights left on, etc. We are taking it in again for another inspection. I have come to understand that this may be a design flaw with the electrical system including the 2019 Outback model.

Parasitic battery drain frequently causes my battery to die after only hours parked. I often have to jumpstart the car in the morning.

The battery in our brand new 2019 SUBARU OUTBACK kept on being drained after moderate usage. Twice it was from leaving the hatch up for a couple of hours, once we were driving out in the country and parked to look at the scenery briefly and the battery died leaving us stuck out in the middle of nowhere. It didn't feel safe to be out there as night was approaching and we were waiting for a tow truck. All in all had to call SUBARU Roadside Assistance and have the battery jumped on three or four separate occasions. Because of this we bought a portable battery charger to keep in the car at all times because we were afraid of getting stuck with a dead battery. We ended up needing to use that battery charger on about 3 different occasions. Eventually the electrical system started acting very erratic with spontaneous alarms, loud chirping sounds and door locks so we took it in to Southern Oregon SUBARU who replaced the battery for us. Changing the battery seemed to fix all of the problems. That was in February 2021. The battery had a 30 month warranty. This week on June 1, 2021 we came back from vacation where we had left the SUBARU safely parked in our driveway. It would not start when we returned. We only have 1 vehicle so this was very inconvenient for us. The battery was dead. We tried to charge it with our battery charger but the battery was just too dead to take a charge. So, we had one night without a vehicle. We called SUBARU roadside assistance and they sent out a tow truck driver who could not get the battery jumped because it was so dead it just would not start. That was our second night without a vehicle. The next afternoon SUBARU roadside service sent out another towbtruck driver who had a more powerful battery charger and he was able to get the battery to start. We drove the SUBARU OUTBACK to Southern Oregon SUBARU and they are working on it now.

Repeated incidences of battery going dead on 2019 Subaru Outback. After 5 times of having to jump the battery to start vehicle, I had to purchase a Battery Booster to keep in the car. At first visit to my Subaru Dealership, a completely dead battery was found and replaced under warranty. Battery continued to die, sometimes after being in the garage for up to one week [when a boost was required], and once after a 76 mile highway trip, it was dead again after one full day parked. There have been 2-3 occasions when it seems to be related to operation of the liftgate. Liftgate becomes inoperative and must be manually opened and recycled and battery jumped for engine start. A second visit to the Dealership determined all in working condition after a full diagnostic check. Car is working normally at this time, one week after Dealership checkout. As this seems to be a frequent issue with other Subaru owners, I am carrying my Battery Booster on board at all times. This seems to be a known issue [by Subaru] for 2017-2019 models. Otherwise, I love the Outback, but this annoying issue is disconcerting, to say the least.

1. System failed. We purchased this car on 6/2/20, with a mileage of 6,174 miles. We are retired and don't drive much; for shorter distances we mostly rode our bicycles. In our recent living environment we can park cars outside in spaces, and in a large underground parking garage. While we did not drive much, I still needed to work on bicycles using tools stored in the rear trunk compartment, with the trunk lid in open position. What I did not know was that even the mere open car trunk was run electrically, though the large electronic dashboard gave a clue of a rather massive reliance on functions run electronically; after a mere 2-3 days of not driving we were made rudely aware that keeping the trunk lid open for any amount of time was a recipe for not being able to use the car when most needed; I should add here that the many Subaru drivers in our complex did not seem to have that problem as they are all "professional" drivers. We called our designated towing service and had to wait for over 3 hours for a rep to show up. Not having bought a car in years we were amazed how quickly the tow driver pulled out an electronic gadget and started the car. It immediately bought one like that, an electronic jump starter. SAFETY. Had my wife had to find transportation to an urgent appointment it would have become a safety problem. PROBLEM CONFIRMATION. No, it has not, except by me, as any greater than fleeting use of electricity in this car is a recipe for disaster. COMPONENT INSPECTED. Yes. After 2 more battery outages I took the car to the dealer and explained the problem (which had little impact on the employee). I had the battery checked, it was fine and working as designed. On 9/25/21, after another battery outage I took the car to the dealer again; again everything was operating as designed. SYMPTOMS OF THE PROBLEM. No. ASSESSMENT. I concluded I needed to keep the car RUNNING when using any function more than 5 minutes. This car is a computer on wheels.

My battery has gone dead twice in the past 2 weeks leaving me stranded and needing to find someone to come jump start my car.

Car battery has failed no less than three times. Upon failure, car is completely inoperable. Used Subaru roadside assistance to jump the car. The battery has drained on more than one occasion. No inspections. No warnings or prior symptoms before the dead battery. Available for inspection upon request.

CONTINUED DRAIN ON THE BATTERY WHEN THE VEHICLE IS SHUT OFF. BATTERY DEAD AND HAD TO BE REPLACED. VEHICLE WAS APPROXIMATELY 1.5 YEARS OLD.

Mileage: 7,000

THE BATTERY COMPLETELY DRAINED AFTER ONLY 30 MINUTES OF TURNING CAR OFF. WE HAD TO HAVE A SERVICE CALL.

APX APR 25, 2021 NOTICED CRACKED WINDSHIELD IN AM WHEN STARTING CAR FOR WORK. CRACK WAS IN MIDDLE OF WINDSHIELD. CAR PARKED IN DRIVEWAY OVERNIGHT. NOTIFIED INSURANCE COMPANY, TOLD ME TO HAVE IT FIXED AT SAFELITE AUTO GLASS WO# 388826. ALSO NOTICED MY ACCESSORY POWER OUTLET WAS NOT FUNCTIONAL, (INSTRUMENT PANEL)CALLED DEALER, MADE APPOINTMENT TO HAVE IT REPAIRED. ALSO NOTICED MY

Mileage: 27,000

THE CAR REPEATEDLY DRAINS THE BATTERY FOR NO OBVIOUS REASON, LEAVING US STRANDED WITH A VEHICLE THAT CANNOT EVEN BE JUMPED TO START. THE BATTERY IS SO DEAD I CAN'T EVEN GET THE DOORS OPEN. IT HAS STRANDED ME AT HOME, AND VARIOUS TIMES WHEN I'VE BEEN OUT DOING ERRANDS. IT'S A SAFETY ISSUE WHEN YOU'RE A SINGLE WOMAN STRANDED SOMEWHERE IN THE DARK. I'VE HAD TO CALL SUBARU SERVICE TO JUMP THE CAR ONCE, HAVE JUMPED IT THREE TIMES MYSELF AT HOME, ONCE AT THE GROCERY STORE, AND HAVE HAD TO PLACE A TOTALLY DEAD BATTERY ON THE CHARGER AT HOME SIX TIMES. IT WAS ALREADY TAKEN IN FOR REPAIR TWICE TO THE DEALER IN SAN LUIS OBISPO, CA,AND THEY "FOUND NOTHING WRONG". BUT, NOW IT'S COMPLETELY AND UTTERLY DEAD IN MY DRIVEWAY AGAIN, AFTER JUST DRIVING IT ON THE FREEWAY FOR TWO HOURS FOUR DAYS AGO.

Mileage: 16,000

BATTERY DRAIN. PURCHASED 2019 SUBARU OUTBACK IN NOVEMBER 2018. IN OCTOBER 2020 (23 MONTHS) IT FAILED TO START AFTER STAYING OVERNIGHT AT REST STOP IN MIDDLE OF LONG DRIVE. CHECKED BY DEALER AFTER TRIP --"BATTERY OK. NO PROBLEMS." OVER NEXT 5 MONTHS OF INFREQUENT SHORT TRIPS, OUTBACK FAILED TO START MULTIPLE TIMES. MEASURED CURRENT DRAIN WHEN VEHICLE OFF WAS FOUND TO BE WITHIN SUBARU ALLOWABLE (<70 MILLIAMPS) BUT ONLY AFTER 15-20 MINUTES AFTER EVERYTHING HAD BEEN TURNED OFF. CURRENT DRAIN DURING THE 15-20 MINUTES WAS AS HIGH AS 2 AMPS. ANY ACTIVITY (E.G., OPENING A DOOR, SETTING ALARM) RE-INITIATED THE 15-20 MINUTES OF HIGH CURRENT DRAIN. PHONED DEALER: ONLY SOLUTION (WITHIN WARRANTY PERIOD) WAS REPLACEMENT WITH SAME OEM BATTERY. DECIDED TO REPLACE WITH MORE ROBUST, NON-SUBARU BATTERY, SINCE MY EXPERIENCE AND REPORTS OF OTHERS INDICATED OEM BATTERY WOULD BE INSUFFICIENT TO HANDLE AMOUNT OF DRAIN. PURCHASED OPTIMA RED25 BATTERY FROM AUTO PARTS STORE ON 6 APRIL 2021 FOR $199.99. I BELIEVE THAT SUBARU NEEDS TO CORRECT THE ISSUE OF CURRENT DRAIN (PREFERABLY) AND/OR EQUIP THE OUTBACK WITH AN ADEQUATE BATTERY WITH MORE RESERVE POWER. SINCE MY ORIGINAL BATTERY FAILED UNDER WARRANTY, I WOULD ALSO LIKE TO BE REIMBURSED FOR MY EXPENSE OF $199.99.

Mileage: 29,650

THREE TIMES IN THE LAST SIX MONTHS MY BATTERY DIED AND REQUIRED EMERGENCY ROADSIDE ASSISTANCE. AFTER THE FIRST TIME, THE CAR ONLY HAD ABOUT 5,000 MILES ON IT, I CALLED SUBARU AND THEY REPLACED THE BATTERY UNDER WARRANTY. SINCE THEN THE NEW BATTERY HAS DIED TWICE. ONLINE SEARCHES RECENTLY HAVE REVEALED WIDE SPREAD PROBLEMS WITH THE SUBARU OUTBACK'S ELECTRICAL SYSTEM RESULTING IN REPEATED BATTERY FAILURE. AT THIS TIME THE ONLY OUTCOME FROM THIS HAS BEEN THE BATTERY FAILURE, BUT IF THERE ARE ELECTRICAL SYSTEM PROBLEMS I'M CONCERNED THAT MORE SERIOUS PROBLEMS, LIKE A FIRE, COULD ARISE. FORTUNATELY EACH TIME THE BATTERY DIED THE CAR WAS IN THE GARAGE AT HOME. THE CAR IS DRIVEN REGULARLY, AT LEAST ONCE A WEEK, FOR NOT LESS THAN THIRTY MINUTES, SO I AM CONCERNED THAT THERE IS, INDEED, A PROBLEM WITH THE ELECTRICAL SYSTEM CAUSING THE BATTERY TO NOT RECHARGE, OR CREATING A DRAIN ON THE BATTERY WHEN THE VEHICLE IS IDLE.

Mileage: 6,000

THE ELECTRIC PASSENGER SIDE WINDOW WAS GOING UP AND DOWN ON ITS OWN WHILE I WAS DRIVING....THINKING SOMETHING WAS STUCK IN THERE,, I PULLED OVER TO CHECK AND THERE WAS NOTHING BLOCKING IT BUT I FINALLY GOT IT SHUT.. THEN, LATER IN THE WEEK, AFTER HAVING THE REAR GATE OPEN FOR ABOUT 15 MINS. LOADING IT, THE CAR WAS DEAD. IT HAD TO BE JUMPED. ONCE RUNNING, THE BEEPER WOULD NOT STOP BEEPING IN THE REAR GATE. I COULD NOT OPEN THE REAR GATE, SO I HAD TO DRIVE IT TO THE DEALER FOR A RESET. TODAY, AS GOT IN IT AND ONCE STARTED, THE ELECTRIC EYE WAS DISENGAGED ALONG WITH BST ON STARTUP. THE CAR IS GOING TO THE DEALERSHIP AGAIN ON APRIL 21ST.

Mileage: 19,000

BATTERY FAILED AND WILL NOT RECHARGE. HAD TO REPLACE IT. OUTBACK IS ONLY 27 MONTHS OLD. FAILED AFTER SHORT TRIP TO LIBRARY. HAD TO HAVE IT JUMPED TO GET HOME.

Mileage: 28,000

OUTBACK WAS PURCHASED IN JUNE OF 1919. IN MID JANUARY OF 2020 I HAD TO HAVE IT JUMP STARTED TWICE. TOOK IT TO DEALER. THE VEHILCE MILAGE WAS UNDER 2000. THEY DID A "PARASITE" CHECK TO LOOK FOR ELECTRICLE LEAKS. FOUND NONE SUGGESTED I ATTACH A BATTERY TENDER IN WINTER. SO I DID. AS LONG AS I KEEP THE TENDER ATTACHED IN THE WINTER, THE VEHICLE STARTS- SO FAR.

IN 2019THE BATTERY ON THE VEHICLE DRAINED WHILE ON A CAMPING TRIP TO THE DESERT, WHICH LEFT US STRANDED. WE GOT IT JUMPED AND DROVE HOME. SUBARU DEALER SAID THAT THEY WOULD INSTALL NEW COMPUTER SOFTWARE TO FIX. IN 2021, WE TOOK CAR TO SUBARU FOR 36K CHECKUP. THEY SAID THE BATTERY NEEDED TO BE REPLACED. WE ARE WORRIED ABOUT BEING STRANED AGAIN IF WE GO TO REMOTE DESTINATIONS. THIS IS A SAFETY ISSUE.

Mileage: 15,000

CAR BATTERY OFTEN DIES - ESPECIALLY IF I OPEN THE DOOR EVEN FOR 5 MINUTES. IT OFTEN WON'T START AND THE REAR GATE OFTEN DOES NOT OPEN OR CLOSE. IT HAS EVEN OPENED ON ITS OWN. THE DEALERSHIP MECHANIC SAYS THE FACTORY BATTERY IS NOT ADEQUATE TO POWER THE CAR WITH ALL ELECTRICAL COMPONENTS. THEY REPLACED ORIGINAL BATTERY BECAUSE IT WAS LEAKING. THE BATTERY TESTED WELL BELOW WHAT THE SUBARU MANUAL SAYS IT SHOULD. I AM THE FIRST OWNER (CAR WAS A DEALERSHIP LOANER) AND THIS HAS HAPPENED SINCE I GOT IT IN 2020.

BATTERY DEAD, NO ELECTRICAL FUNCTION FROM CAR

2019 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO BATTERY FAILURE. *LD *JS

VEHICLE PURCHASED Q2 2020. BATTERY HAS COMPLETELY DISCHARGED TWICE DESPITE NOTHING BEING LEFT ON AND VEHICLE IN CONSTANT USE. BATTERY JUMP STARTER UNABLE TO DETECT ANY VOLTAGE AND COULD NOT JUMP BATTERY.

Mileage: 15,000

REAR HATCH DOOR BEING OPENED DRAINED BATTERY TO THE POINT WHERE THE CAR HAD TO BE JUMP STARTED. THE REAR HATCH WAS ONLY OPEN FOR ABOUT FIVE HOURS WITH NO LIGHTS OR ELECTRICAL SYSTEMS ON. I HAVE NOT BEEN ABLE TO USE THE VEHICLE WITHOUT JUMP STARTING IT UNTIL A NEW BATTERY WAS INSTALLED. VEHICLE HAS ONLY 30,000 MILES.

Mileage: 30,000

COMPLETELY DEAD BATTERY WHEN GOING OUTSIDE TO START THE CAR. REMOTE NOT ABLE TO OPEN LOCKED CAR - ALL FUNCTIONS OFF BEFORE LAST ENGINE SHUTDOWN. THIS 2019 SUBARU OUTBACK HAS 5800 MILES ON IT AND HAS HAD TO HAVE THE BATTERY RECHARGED 3 TIMES OVER THE LAST 8 MONTHS OR SO - THE LAST 2 TIMES BEING 1 WEEK APART. THE CAR IS PARKED IN THE GARAGE AND THE OUTSIDE TEMPERATURE IS ABOVE 40' THIS TIME OF YEAR.

DEAD BATTERY.

Mileage: 18,000

BATTERY HAD PREMATURE FAILURE

Mileage: 21,000

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS WOULD APPEAR ON THE INSTRUMENT PANEL WITH THE EYESIGHT TECHNOLOGY FEATURE FAILING TO OPERATE AS NEEDED. THE CONTACT HAD TAKEN THE VEHICLE TO YARK SUBARU (6141 CENTRAL AVE, TOLEDO, OH 43615) ON THREE SEPARATE OCCASIONS HOWEVER, EACH TIME THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

THE BATTERY HAS DRAINED OVERNIGHT TWICE SINCE I BOUGHT THIS CAR. THIS HAPPENED AT HOME BOTH TIMES. THIS HAPPENED IN MY GARAGE BOTH TIMES EACH TIME I RECHARGED IT WITH A BATTERY CHARGER AND IT WAS OKAY AFTER THAT. I AM CONCERNED THAT THIS COULD HAPPEN WHILE TRAVELING WHICH WOULD BE A SEVERE INCONVENIENCE. THE LAST TIME WAS ON FEB 25 2021. THE FIRST TIME WAS IN 2020

Mileage: 32,000

VEHICLE DID NOT START DUE TO DEAD BATTERY. THIS VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP ON THREE SEPARATE DATES DUE TO THE SAME ISSUE. ON 12/14/20 THE CAR WOULD NOT START WE CHARGED THE BATTERY AND GOT IT TO THE DEALERSHIP. THEY CHARGED THE BATTERY AND SAID THEY COULD NOT FIND ANYTHING WRONG AND WE DROVE IT HOME. ON 1/18/21 WE COULD NOT START THE CAR WE CHARGED THE BATTERY AND TOOK IT BACK TO THE DEALERSHIP. THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT FOR OUR PEACE OF MIND THEY REPLACED THE BATTERY SENSOR AND KEPT THE CAR FOR SEVERAL DAYS TO START IT AND DRIVE IT AROUND TO TRY AND RECREATE THE ISSUE. THEY COULD NOT RECREATE THE PROBLEM. ON 3/6/21 THE CAR DID NOT START AND WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP INSPECTED THE BATTERY AND THE BATTERY FAILED THE LOAD TEST. BATTERY WAS REPLACED. WE EXPRESSED CONCERN THAT THEY WERE FIXING THE SYMPTOM AND NOT THE PROBLEM, WE ALSO DISCUSSED ERRATIC BEHAVIOR WITH THE REAR GATE ALL THREE TIMES THESE ISSUES HAVE OCCURRED. THE DEALERSHIP THEN DECIDED TO REPLACE THE POWER REAR GATE ECU AND LATCH & ACTUATOR REAR GATE. AFTER RESEARCHING THIS PROBLEM WE HAVE DISCOVERED THIS IS AN ISSUE WITH THE SAME MODEL AND YEAR OF SUBARU VEHICLE AS OURS AND SUBARU HAS NOT DONE ANYTHING TO ADDRESS THE ACTUAL PROBLEM. WE ARE CONCERNED THAT THIS ISSUE WILL CONTINUE AND WE DON'T FEEL WE CAN SAFELY DRIVE OUR CAR FAR FROM HOME BECAUSE OF ITS UNRELIABILITY AND POTENTIALLY PUTTING US IN DANGEROUS SITUATIONS . THE MILEAGE ON THE CAR IS 8800 AND IT IS A 2019 MODEL.

Mileage: 8,800

CONTINUING PROBLEMS WITH THE BATTERY BEING DEAD (FIVE). THE CAR HAS BEEN IN THE SHOP TWICE AND HAD THE BATTERY REPLACED BOTH TIMES. THE SERVICE APPOINTMENTS OCCURRED NOV. 2019 AND MARCH 2021.

Mileage: 15,000

BATTERY FOUND DISCHARGED ON AT LEAST 4 OCCASIONS (8/18/20..3/2/21). CAR HAS LESS THAN 11000 MILES ON IT.

Mileage: 7,500

BATTERY DEAD.. LESS THAN 6K MILES AND CAR ONLY18 MONTHS OLD

BATTERY FAILED AFTER 11K MILES. HAD TO BE REPLACED BY AAA WHEN STRANDED WITH DAUGHTER. HAVE HAD STARTING ISSUES WITH THE CAR SINCE I GOT IT WHERE IT WON'T TURN OVER. I NORMALLY TURN OFF CAR THEN LICK AND UNLOCK AND TRY AGAIN. NORMALLY STARTED AFTER SEVERAL TRIES. SUBARU CHALKED THIS UP TO SOFTWARE AT MAINTENANCE.

Mileage: 11,000

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THE BATTERY WAS DRAINED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

FREQUENT PROBLEMS WITH CAR STARTING DUE TO RUN DOWN BATTERY. WE HAVE HAD BATTERY RELATED SERVICE CALLS FROM AAA ON 7/29/19, 5/23/20, 6/4/20, 12/2/20, 1/23/21, AND 2/10/21. TODAY (2/19/21) THE CAR ONLY STARTED ON THE THIRD ATTEMPT AFTER PUMPING THE GAS A BIT. WE DID NOT CALL AAA BUT MADE AN APPOINTMENT WITH THE SUBARU DEALER. THIS WILL NOT BE OUR FIRST APPOINTMENT WITH THEM. PREVIOUS APPOINTMENTS WITH DEALER RELATED TO DIFFICULTY STARTING CAR WERE ON 6/9/20 (WHEN BATTERY WAS REPLACED), 12/22/20, AND 1/15/21. WE HAVE ALSO HAD REPLACEMENT OF A FUEL PUMP THAT WAS THE SUBJECT OF A RECALL, REPLACEMENT OF POWER STEERING GEAR BOX, AND A BRAKE ISSUE. ALL OF THE ABOVE WERE WHEN CAR WAS ON WARRANTY, AS IT IS STILL IS AS OF THIS WRITING. THE CAR CURRENTLY HAS ABOUT 15,500 MILES ON IT.

Mileage: 15,500

WE PURCHASED THE CAR IN JULY 2019. BY MAY 2020 WE HAD TO REPLACE THE BATTERY. BY THE END OF JANUARY 2021 WE HAD TO REPLACE THE BATTERY AGAIN. WE TOOK THE CAR TO THE DEALERSHIP AND THEY STATE THERE IS NOTHING WRONG WITH THE CAR. AFTER OWNING THE CAR FOR 19 MONTHS IT ONLY HAS 7,300 MILES ON IT AND HAS ALWAYS BEEN KEPT IN THE GARAGE WHEN NOT IN USE.

Mileage: 7,288

THE CAR FREQUENTLY DOES NOT START WHEN FOLLOWING CONDITIONS OCCUR: 1) FEW DAYS OF NON-USE, 2) AFTER SEVERAL SHORT DRIVES, AND, 3) HATCH IS KEPT OPEN FOR 2-3 HOURS. THE ISSUE WAS FIRST NOTICED 8 MONTHS AFTER THE START OF THE LEASE. SINCE THEN, IT HAS OCCURRED MORE FREQUENTLY. THE CAR NEEDS TO BE JUMP STARTED SUGGESTING THE BATTERY IS DRAINED. I HAVE MENTIONED THIS ISSUE TO THE DEALER NUMEROUS TIMES AND FEW MONTHS BACK THE DEALER REPLACED THE BATTERY UNDER WARRANTY. THE ISSUE HAS STARTED AGAIN.

Mileage: 5,000

I REQUESTED MANY TIMES TO HAVE OUR CAR CHECKED FOR NHSTA CAMPAIGN : 19V493000. THE DEALERSHIP SAID OUR CAR WAS NOT INCLUDED IN THAT CASE. OUR LANE ASSIST WAS TOO AGGRESSIVE FROM THE FIRST DAY WE DROVE THE CAR. THE DEALERSHIP SAID THE STEERING WAS SPEED SENSITIVE AND WE WERE DRIVING TOO FAST. WE EXPLAINED THAT WE COULD NOT KEEP THE CAR IN THE LANE WHEN DRIVING OVER 40 MPH. IN THE FIRST 24 MONTHS WE CARRIED THE CAR TO THE DEALERSHIP 20 TO 30 TIMES FOR THE UNSAFE STEERING ISSUE. TWENTY FOUR MONTHS LATER WE HAD A ROCK CHIP THE WINDSHIELD AND THE CHIP RAN INTO 3 CRACKS EACH OVER 8 INCHES LONG THAT AFTERNOON WHILE THE CAR WAS IN OUR HOME GARAGE. AFTER WE PAID A $500.00 DEDUCTIBLE AND THE DEALERSHIP REPLACED THE WINDSHIELD , THE CAR DROVE BETTER. THE BATTERY HAS BEEN REPLACED THREE TIMES, THE FUEL PUMP REPLACED, ALL THE SENSORS ON THE TAIL GATE HAVE BEEN, THE PASSENGER SIDE WINDOW WOULD STICK 1/2 UP, AND MANY OTHER PROBLEMS. A SCAN OF THE CAR SHOWS 10 MODULES FAILED WITH MANY ACTIVE CODES. THE CODES ARE THE SAME AS BEFORE THE THIRD BATTERY WAS INSTALLED. MANY OF THE CODES ARE SAFETY ISSUES.

Mileage: 3

BATTERY TOTALLY DEAD UPON ENTERING AND ATTEMPTING TO START. WINDSCREEN COMMENCED TO CRACK WHILE TRAVELING.

Mileage: 28,000

WE PURCHASED OUR 2019 SUBARU OUTBACK BRAND NEW. WE DIDN'T HAVE ANY PROBLEMS UNTIL 1.5 YEARS INTO THE PURCHASE. WE HAVE APPROX 8,800 MILES ON IT AND NOW EVERY TIME WE GO TO DRIVE IT, THE BATTERY IS DEAD. DEALER HAS TESTED THE BATTERY TWICE AND SAYS IT IS FINE AND THAT WE NEED TO KEEP THE CAR PLUGGED IN TO A BATTERY TENDER. EVEN THOUGH WE DRIVE IT A FEW TIMES A WEEK, INCLUDING ON THE HIGHWAY.

Mileage: 8,800

BATTERY ON VEHICLE IS CONSTANTLY AND CONSISTENTLY LOSING CHARGE. JUST REPLACED 2ND REPLACEMENT BATTERY. VEHICLE HAS LESS THE 5000 MILES. DEALERSHIP INSTALLED REMOTE STARTER THAT THEY STATED WAS CAUSING EXCESS DRAW ON BATTERY SO IN NOVEMBER THEY DISCONNECTED IT. THREE MONTHS LATER, THEY JUST REPLACED 2ND BATTERY.

Mileage: 4,735

BATTERY'S KEEP DISCHARGING. IN DEALERSHIP FOR THE SECOND TIME WITH DEAD BATTERY. LAST BATTERY IS ONLY 1.3 METS OLD. DEALERSHIP SAYS TO HAVE CAR TOWED AND NOT CHARGE BATTERY SO THEY CAN TROUBLESHOOT PROBLEM. READ ABOUT THE CLASS ACTION LAWSUIT AND TO CONTACT NTHSA.

Mileage: 21,771

WOKE UP THIS MORNING AND THE REAR DOOR WAS OPEN AND THE CAR WOULDN'T START. THIS IS THE SECOND TIME THE BATTERY FAILED FOR SEEMINGLY NO REASON AND THE 1ST TIME THE REAR DOOR WAS OPEN. CAR WAS PARKED AND HADN'T BEEN STARTED FOR A COUPLE OF DAYS.

Mileage: 10,000

BATTERY DRAINED WHILE PARKED AND HAD TO BE JUMPED LESS THAN TWO YEARS AFTER PURCHASING THE VEHICLE. ALSO, REAR TAILGATE IS NOT OPENING PROPERLY.

Mileage: 5,117

PURCHASED CAR IN DEC 2020 AND BATTERY HAS DRAINED TWICE AND NEEDED TO BE JUMPED JUST FROM HAVING DOORS OPEN TO PACK AND CLEAN THE VEHICLE.

VEHICLE HAS BEEN DEAD ON 4+ OCCASIONS. STATIONARY, IN GARAGE. VEHICLE IS DRIVEN AS LITTLE AS ONCE PER WEEK AT TIMES BUT THE BATTERY OR ELECTRIC DRAW HAS CAUSED THE CAR TO FAIL IN AS LITTLE AS A COUPLE DAYS OR EVEN TRUNK BEING OPEN FOR 15-20MIN. I'VE HAD TO TOW THIS VEHICLE 3TIMES FOR SERVICE. DEALER IS BRUSHING THIS OFF WITHOUT RESPONSIBILITY. SAYING THE CAR HAS TO BE DRIVEN FOR MORE THAN 20MINUTES TO RECEIVE FULL CHARGE. ALSO, THE VEHICLE HAS A NUMBER OF ELECTRONICS THAT REQUIRE THE VEHICLE TO BE DRIVEN MORE. THEY REFUSE TO REPLACE THE BATTERY UNLESS IT CHECKS BAD. THE ISSUE IS AN ELECTRICAL DRAW. MOST LIKELY SEEMS RELATED TO THE REAR HATCH. BATTERY SHOULD BE REPLACED WITH A LARGER CAPACITY AND THESE VEHICLES SHOULD BE RECALLED AND DIAGNOSED FOR ELECTRICAL DRAW FAILURES.

Mileage: 7,500

BATTERY DEAD WITH NO EXPLANATION. COLD OUTSIDE (17 DEG F), CAR NOT DRIVEN FOR 2 DAYS BEFORE ATTEMPTING TO START. CAR WAS DRIVEN FOR ABOUT 4 HOURS ON FRIDAY, WOULD NOT START ON MONDAY.

Mileage: 32,000

WE HAD AN ONCOLOGY APPOINTMENT, PARKED AS NORMAL. AFTER THE VISIT ABOUT 90 MINUTES LATER, WE ATTEMPT TO DRIVE HOME AND THE CAR WOULDN'T START, HORN WON'T BLOW AND WE'RE PRESENTLY AWAITING A JUMP FROM AAA. THE CAR WAS UNDRIVEABLE AS NO SYSTEMS WORKED WITHOUT THE BATTERY.

Mileage: 26,313

WE HAVE HAD SEVERAL BATTERY ISSUES. NOW SOMETHING IS CAUSING THE KEY FOB TO STOP WORKING, DOME LIGHTS WON'T TURN ON AND TIRE PRESSURE SENSORS DON'T WORK. IT'S BEEN FIXED ONCE BY SUBARU AND BROKE AGAIN WITHIN A WEEK. THEY SAID IT HAD TO DO WITH A FUSE IN THE COMPUTER BIU OR SOMETHING BUT THE CAR IS UNSAFE AND SUBARU WON'T DO ANYTHING ABOUT IT. THE HAS HAD PROBLEMS SINCE WE BOUGHT IT BRAND NEW. CURRENTLY HAS 29K BUT STARTED HAVING PROBLEMS WITH THE BATTERY WITHIN WEEKS OF PURCHASE.

Mileage: 8,000

2019 OUTBACK - CAN'T REMOVE IGNITION KEY EVEN THOUGH CAR IS OFF AND IN PARK.

Mileage: 24,000

TAILGATE HAS OPENED, ON ITS OWN, ON 4 SEPARATE OCCASIONS. IN 2 INSTANCES IT HAD REMAINED OPEN AND UNNOTICED LONG ENOUGH TO KILL THE BATTERY AND REQUIRED TOW SERVICE TO CHARGE IT. I FIRST REPORTED THIS TO MY SUBARU DEALER IN SPRING 2020. IN ALL 4 CASES THE CAR WAS PARKED IN THE GARAGE WHEN IT HAPPENED, MOST RECENTLY ON CHRISTMAS EVE TO CHRISTMAS MORNING, AND AGAIN JUST 5 DAYS LATER.

MY 2019 OUTBACK (BOUGHT IN SEPT 2019) HAS BEEN EXPERIENCING DEAD BATTERY ISSUES. I HAVE HAD TO JUMP START IT TWICE IN THE LAST FEW MONTHS. I AM ONLY DRIVING PRIMARILY ONE TIME PER WEEK DUE TO COVID, BUT I DON'T FEEL THAT I SHOULD HAVE THESE ISSUES WITH A NEW CAR/BATTTERY. READING THAT OTHERS EXPERIENCE THE SAME ISSUES AS I DO. I JUST DROVE ON WEDNESDAY AND PURPOSEFULLY DROVE AN EXTRA TIME (TOTAL DRIVE TIME WAS PROBABLY 25 MINUTES, STOPPING ONCE) AND ON SATURDAY THE BATTERY WAS DEAD AGAIN. I DON'T WANT TO KEEP EXPERIENCING THIS. WAS GOING TO CHANGE MY BATTERY BUT I DON'T KNOW THAT IT WILL SOLVE THE PROBLEM FROM WHAT I AM READING. I WANT TO REPORT IT SO THAT IT CAN BE INVESTIGATED AND POTENTIALLY FIXED.

Mileage: 2,800

SINCE WE PURCHASED THE CAR 6 MONTHS AGO WE WOULD FIND THE DOORS UNLOCKED AND OCCASIONALLY THE TRUNK GATE AJAR. THE GATE WAS FOUND AJAR THIS MORNING, AND HAD APPARENTLY BEEN SO ALL NIGHT, AND THE BATTERY IS NOW DEAD. THIS SEEMS LIKE A SERIOUS MALFUNCTION OF THE ELECTRICAL SYSTEM IN THE CAR. THE TRUNK OPENING AT RANDOM HAS DRAINED OUR BATTERY AND MAY LEAD TO FURTHER ISSUES IN THE FUTURE.

Mileage: 14,500

THE VEHICLE HAS LESS THAN 12000 MILES ON IT. BATTERY KEEPS DYING. WE CARRY A JUMPER CABLE AND A BATTERY CHARGER ALL THE TIME. DEALER REFUSED TO CHANGE THE BATTERY IN JUNE 2020 (IN FORT COLLINS, COLORADO), DEALER SIMPLY CHARGED THE BATTERY. WE DON'T KNOW IF IT IS AN ALTERNATOR PROBLEM, A BATTERY PROBLEM, OR OTHER ELECTRICAL SYSTEMS COMPONENTS THAT KEEP DRAINING BATTERY WHEN THE VEHICLE IS PARKED. THIS HAD MADE THE CAR MOST UNRELIABLE. THIS IS AN ONGOING PROBLEM, PERSISTING FOR OVER THE PAST 8 MONTHS.

VEHICLE WILL NOT START ON NUMEROUS OCCASIONS. WE REPLACED THE BATTERY, BUT PROBLEM CONTINUES. SEVERAL ATTEMPTS TO GET PROBLEM CORRECTED BY DEALERSHIP SERVICE DEPARTMENT HAVE FAILED. PROBLEM HAS OCCURRED FOR MORE THAT 5 MONTHS NOW.

SINCE PURCHASING USED, JUNE 2020, THE ELECTRICAL SYSTEM DRAINED THE BATTERY DEAD. BATTERY WAS REPLACED THE FIRST TIME BUT IT HAS OCCURRED A SECOND TIME SINCE.

Mileage: 14,125

MY 2019 SUBARU OUTBACK BATTERY HAS DIED MULTIPLE TIMES ON ME. I PREVIOUSLY HAD A 2017 SUBARU OUTBACK AND HAD NO ISSUES AT ALL WITH THE BATTERY. THE FIRST TIME THE BATTERY DIED, MY NEIGHBOR WAS ABLE TO JUMP START THE BATTERY. IT HAS HAPPENED 4 MORE TIMES AND HAD TO CONTACT SUBARU ROADSIDE ASSISTANCE TO GET MY BATTERY JUMPSTARTED. IT SEEMS THAT THE ELECTRICAL PROBLEM IS WITH THE LIFTGATE. A COUPLE OF TIMES I'VE COME OUT TO START MY CAR AND THE LIFTGATE IS UP, BATTERY IS DEAD. THE LIFTGATE ALSO MYSTERIOUSLY OPENED ON ME ONCE DURING A ROADTRIP TO GATLINBURG WITH MY VEHICLE LOCKED. OTHER TIMES WHEN THE LIFTGATE IS CLOSED AND BATTERY IS DEAD, AFTER JUMPSTARTING, I CAN HEAR THE CAR TRY TO PULL THE TAILGATE TIGHT LIKE IT THOUGHT THE TAILGATE WAS OPEN. THE LAST TIME THAT I HAD MY BATTERY JUMPED, I WAS OUTSIDE THE CAR. AS SOON AS THE CHARGER WAS CONNECTED TO THE BATTERY, ALL THE INTERIOR LIGHTS AND RADIO CAME ON. (INSTRUMENT PANEL, DOME LIGHTS, ETC.) ALL THE DOORS WERE SHUT, AND I HAD NOT PUSHED A BUTTON TO GET THIS TO OCCUR. THAT, TO ME, DEFINITELY POINTS OUT AN ELECTRICAL ISSUE. FROM WHAT I'VE SEEN ON THE INTERNET, IT SEEMS THAT SUBARU HAS AN ISSUE WHERE THE COMPUTER CONTINUALLY SENDS A REQUEST TO THE TAILGATE TO ENSURE THAT IT IS CLOSED. THIS SEEMS TO BE WHAT IS KILLING THE BATTERY. THERE HAVE BEEN CAMPERS STRANDED WITH A DEAD BATTERY DUE TO TAILGATE OPEN AND TENT ATTACHED TO THE CAR. THIS SEEMS TO CONTRADICT SUBARU OUTBACK'S BUILD FOR OUTDOOR ADVENTURE. I'VE CONTACTED ROMAIN SUBARU IN EVANSVILLE MULTIPLE TIMES ABOUT THIS ISSUE, AND THEY CAN'T EVEN FIND MY NAME IN THEIR RECORDS, CLAIMING THAT MY VIN BELONGS TO SOMEONE ELSE. IT'S REALLY ODD BECAUSE I'VE PURCHASED 3 VEHICLES FROM THEM. I'VE YET TO GET THEM TO ADDRESS THE ISSUE. I DON'T WANT THEM TO REPLACE THE BATTERY SINCE THIS WILL NOT RESOLVE THE ISSUE.

Mileage: 10,000

SUBARU OUTBACK 2019 IS UNDER WARRANTY - PURCHASED 4-6-2019 12/3/2020 CAR WHICH IS IN THE GARAGE WOULD NOT START. BATTERY WAS DEAD/DRAINED,INDICATOR LIGHT WAS ON. WENT BACK OUT AND TRIED IT AGAIN AND JUST CLICKS WOULD NOT START. 2. CALLED SERVICE DEPARTMENT AND THEY RECOMMENDED THAT I CALL ROADSIDE ASSISTANCE TO JUMP AND START THE BATTERY GOT CAR STARTED, LET IT RUN FOR 40 MINUTES. THEY DID NOT CHECK THE ALTERNATOR BUT WE ASKED THEM TO. TURNED THE CAR OFF AFTER 40 MINUTES AND PUT THE CAR BACK IN THE GARAGE.- 12/4/2020 - MORNING - CAR STARTED, WENT TO MY DESTINATION. RETURNED HOME, TURNED OFF THE CAR NOTICED CLICKING SOUNDS FOR 5 MIN WHICH I HAD NEVER HEARD BEFORE. 12/4/2020. CALLED CAR SERVICE DEPARTMENT: THEY RECOMMENDED TO BRING THE CAR TO CHECK THE BATTERY ETC. WHICH I DID.. NOTE: BETWEEN DEC 4 AND DEC 13 HAVE BEEN DRIVING THE CAR REGULARLY. DEC. 13, 2020 - SUNDAY - 2ND TIME CAR WOULD NOT START DROVE CAR TO GROCERY STORE. CAME OUT OF STORE .. CAR WOULD NOT START. CALLED ROADSIDE ASSIST. JUMP START MY CAR. AFTER JUMP START CAR, I DROVE CAR AT LEAST 1/2 HR TO 45 MIN AND CAME HOME, LEFT THE CAR RUNNING IN THE DRIVEWAY FOR AT LEAST 45 MI . CAME HOME AND SET UP AN APPOINT AT SERVICE DEALERSHIP FOR 11:30 ON DECEMBER 14. DEC. 14, 2020 - MONDAY -DROVE HOME FROM DEALERSHIP, CONTINUED TO DRIVE CAR FOR A F ABOUT 25 MILES. ARRIVED HOME - TURNED THE CAR OFF FOR A PERIOD OF TIME. WHEN I TRIED TO START CAR TO PARK IT IN THE GARAGE, CAR STARTED BUT THE STARTER MOTOR WAS VERY SLUGGISH AT THE ONSET. DEC 16, 2020 - TRIED TO START THE CAR WHICH IS IN THE GARAGE AND IT WOULD NOT START, TOTALLY DEAD ..NO LIGHTS. SEND ATTACHED LETTER TO MANAGER OF SERVICE. NO RESPONSE YET.

SINCE PURCHASING CAR NEW IN 08/19, I HAVE BEEN STRANDED WITH A DEAD BATTERY 10 TIMES IN 12,000 MILES. THIS IS DUE TO 4 THINGS: 1. A POORLY DESIGNED KEY FOB WITH A HYPERSENSITIVE BUTTON THAT OPENS THE HATCH UNINTENTIONALLY WHICH KILLS BATTERY; 2. COMPUTER MODULES THAT REMAIN FULLY 'ON', DRAWING AT LEAST 3.6 AMPS (MUCH MORE IF INTERIOR LIGHTS ARE ON) WHEN HATCH IS OPEN AND/OR DOOR IS OPEN OR AJAR WITHOUT MITIGATION FROM A TIMER AS LONG AS KEY FOB IS DETECTED. SO IF I OPEN HATCH FOR DAY USE ACTIVITY, THE THE BATTERY DIES UNLESS I FIND A WAY TO DEACTIVATE THE FOB. IF THE UNINTENTIONALLY BUMP THE HATCH BUTTON WHILE CAR IS IN SECURE GARAGE, HATCH IS OPEN AND BATTERY IS DEAD NEXT MORNING; 3. AFTER AN UNINTENDED HATCH OPENING RESULTING IN A DEAD BATTERY, MANUALLY CLOSING THE HATCH, JUMPING THE BATTERY, AND DRIVING RESULTS IN A LOUD, CONTINUOUS ALARM WITH NO DASH LIGHT IDENTIFICATION IN THE CAR FOR ONE MINUTE OR UNTIL CAR COMES TO A COMPLETE STOP, THEN ALARM RESUMES CAUSING GREAT ANXIETY AND DISTRACTION! ; AND 4. THESE PROBLEMS AND WHAT YOU MUST DO TO COMBAT THEM ARE NOT REVEALED IN THE OWNER'S MANUAL NOR IN THE SALES AND PURCHASE PROCESS WHICH I FIND VERY DECEPTIVE! DEALER SERVICE DEPARTMENT IS EITHER NOT INFORMED OR NOT FORTHCOMING UNTIL BACKED INTO A CORNER BY SPECIFIC QUESTIONS. SUBARU OF AMERICA HAS BEEN CONTACTED BUT WILL NOT RESPOND. THEY CLAIM 'OPERATOR ERROR'. I CLAIM DESIGN DEFECT. I HAVE TO CARRY MY OWN JUMP START BATTERY BEHIND THE DRIVER'S SEAT BECAUSE CARGO AREA IS NOT ACCESSIBLE WITH A DEAD BATTERY, AND I MUST TREAT MY KEY FOB LIKE A HAND GRENADE IN ORDER TO KEEP FROM BEING STRANDED. I CANNOT TRUST THIS CAR, NOR DO I HAVE MY WIFE DRIVE IT ANYMORE.

Mileage: 12,000

PASSENGER SIDE WINDOW STOPPED WORKING AND THE WINDSHIELD HAD CRACKED FOR NO REASON AND I HAD TO REPLACE IT.

Mileage: 6,000

I PURCHASED THIS PRE-OWNED (BY THE DEALERSHIP) 2019 OUTBACK BOUGHT FROM RAMSEY SUBARU, NJ IN MAY 2020 WITH 3366 TOTAL MILEAGE. IN THE 6 MONTHS SINCE WE PURCHASED THE VEHICLE, IT HAS FAILED TO START TWICE, ONCE REQUIRING TOWING TO THE DEALER SERVICE CENTER AND ONCE REQUIRING A JUMP START. I AM NOW QUITE CONCERNED ABOUT WIFE AND KIDS BEING STRANDED.

Mileage: 4,400

AFTER 1.5 YEAR OWNERSHIP OF NEW 2019 SUBARU OUTBACK, NOW HAS 17,000 MILES, BATTERY DIED. CAR STARTED FINE IN THE MORNING, DROVE TO RESTAURANT FOR BREAKFAST, CAME OUT AFTER EATING, CAR DIDN'T START. CALLED SUBARU FOR JUMP START. THE FOLLOWING DAY, TOOK CAR TO SUBARU DEALER; BATTERY TESTED NORMAL.

Mileage: 17,000

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE INSTRUMENT PANEL ALSO BECAME INOPERABLE. THE CONTACT PULLED OFF THE INTERSTATE AND COASTED TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, ONLY RUNNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED A SECOND TIME. THE CONTACT STATED THAT THE HIGH-BEAM AND REAR TAILLIGHTS ILLUMINATED HOWEVER, THE LOW-BEAMS FAILED TO OPERATE AS DESIGNED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE WITH THE HIGH-BEAM HEADLIGHT ACTIVATED. THE CONTACT STATED THAT AFTER ARRIVING TO HER RESIDENCE, THE VEHICLE WAS TURNED OFF AND RESTARTED AND ALL THE LIGHTS STARTED WORKING AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,275.

Mileage: 27,275

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE BATTERY DRAINED, CAUSING THE ELECTRICAL SYSTEM TO BECOME INOPERABLE. THE CONTACT STATED THAT THE FAILURE RECURRED EIGHT TIMES. ROADSIDE ASSISTANCE WAS CALLED OUT TO JUMP START THE VEHICLE. THE CONTACT STATED THAT IT WAS IMPOSSIBLE TO ENTER THE VEHICLE WHEN THE BATTERY WAS DRAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME. GRAND JUNCTION SUBARU (651 MARKET ST, GRAND JUNCTION, CO 81505, 970-208-0110) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE BATTERY WAS REPLACED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,013.

Mileage: 2,013

DEAD BATTERY PROBLEM. HAVING THE BATTERY GO DEAD IN A PARKING LOT, HAD TO HAVE IT JUMP STARTED TO GET HOME.HAD THE BATTERY REPLACED AFTER A FEW MORE CASES OF SLOW STARTING, BATTERY WAS REPLACE BY DEALER. HAD TO JUMP START THE NEW BATTERY IN GARAGE TWO MORE TIME IN THE PART WEEK. HAD TO BUY A BATTERY STARTER BOX TO CARRY IN THE CAR TO BE SURE I CAN GET HOME IF I DRIVE THIS CAR.

BATTERY DRAINS AND IS DEAD AFTER A COUPLE OF DAYS IF NOT STARTED OR DRIVEN

Mileage: 8,200

THE BATTERY DIED WITHOUT WARNING ON SEPTEMBER 17. THE CAR WAS JUMPED AND BROUGHT TO DEALER. DEALER SAID TESTED BATTERY AND FOUND TO BE 477 CCA. DID NOT REPLACE BATTERY. THEN ON OCTOBER 16TH THE BATTERY DIED AGAIN. THIS TIME CORROSION AND LEAK FOUND ON POSITIVE PART OF BATTERY. TOOK TO THE SAME DEALER, TOLD BATTERY WAS INDEED BAD AND REPLACED BATTERY. THERE IS NO WARNING OF LOW VOLTAGE IN BATTERY.

Mileage: 9,432

SECOND TIME BATTERY WAS DRAINED. ALTERNATOR IS OK. IT IS DRIVEN EVERY WEEK INCLUDING HIGHWAY MILES. DEALERSHIP SAYS THERE ARE NO ISSUES WITH THE CAR. IT HAD BEEN PARKED IN DRIVEWAY 1 1/2 DAYS. PREVIOUSLY HAD A PROBLEM WITH RADIO CHANGING VOLUME BY IT SELF AND HORN HONKING WITHOUT TOUCHING THE CENTER OF DRIVING WHEEL.

Mileage: 13,000

THE CAR HAD ONLY 6817 MILES ON IT WHEN WE BOUGHT IT ABOUT THREE WEEKS AGO. THE CAR RAN FINE WHEN IT WAS DELIVERED, BUT TODAY, AFTER FINALLY REGISTERING AND RECEIVING THE NY PLATES (DELAYED BY COVID-19), WE TRIED TO START IT AND NOTHING HAPPENED. CHECKING THE BATTERY WITH MY VOLTMETER INDICATED ONLY 4 VOLTS REMAINING. THIS IS AFTER JUST SITTING IN OUR DRIVEWAY FOR THE PAST THREE WEEKS NOT USING THE CAR AT ALL. EITHER THE BATTERY IS FAULTY OR SOMETHING IN THE ELECTRICAL SYSTEM IS SLOWLY DRAINING THE BATTERY.

Mileage: 6,817

I BOUGHT THE CAR IN JULY 2019 THE TOURING MODEL IN MAY THE CAR WAS DEAD A TOW COMPANY CAME GOT IT STARTED. THE NEXT DAY DEAD AGAIN THIS TIME IT WAS TOWED TO THE DEALER. I'D HEARD FROM THE TOW GUY A CLASS ACTION SUIT ABOUT THE BATTERY. NOW SEPTEMBER 25 ALL BACKED TO GO FOR A WEEKEND EVENT WITH DOG, DEAD. WE UNPACKED LOADED A DIFFERENT CAR. SUBARU IS SAYING THEY NO NOTHING ABOUT IT AND IT'S PROBABLY MY DRIVING HABITS. THEY ASSUME I DON'T DRIVE MUCH IT'S NOW GOT 17K ON IT. I'M GOING TO BE TRAVELING ALL OVER WITH MY DOG TO SOME AREAS THAT ARE REMOTE. EVERYONE IS LEARNING OF THE ISSUE AN NOW I CAN'T SELL IT IN GOOD FAITH AND IT'S WORTHLESS TO TRADE. EACH TIME IT'S DIED IT'S BEEN IN THE GARAGE.

Mileage: 17,000

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE BATTERY WAS REPLACED FIVE TIMES SINCE THE VEHICLE WAS PURCHASED IN NOVEMBER 2019. THE VEHICLE FAILED TO START WHEN PARKED FOR AN EXTENDED PERIOD. THE CONTACT WAS UNABLE TO UNLOCK THE VEHICLE OR ACCESS THE BATTERY TO RECHARGE THE BATTERY. THE VEHICLE WAS TAKEN TO AUSTIN SUBARU (8100 BURNET ROAD, AUSTIN, TX 78757, (512) 220-0930) AND THE BATTERY AND BODY CONTROL MODULE WAS REPLACED. THE FAILURE RECURRED AFTER THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED A LOANER. THE FAILURE MILEAGE WAS 3,500.

Mileage: 3,500

THE BATTERY CONTINUALLY DIES ON THIS VEHICLE. THE FIRST TIME IT WAS JUST A FEW WEEKS AFTER WE PURCHASED IT, BRAND NEW. WE'VE OWNED THE CAR FOR ABOUT A YEAR (AND IT ONLY HAS AROUND 6,000 MILES) AND THE BATTERY HAS DIED 4 TO 5 TIMES. MOST TIMES WE CAN JUMP IT OR THE DEALERSHIP DOES. THIS TIME THE BATTERY IS DEAD AND CANNOT BE JUMPED. THE DEALER REFUSES TO LOOK INTO THIS ISSUE FURTHER, OTHER THAN BY RECHARGING THE BATTERY. WE'RE HOPING TO GET IT REPLACED THIS TIME.

Mileage: 6,000

THE BATTERY DIES CONSTANTLY. I'VE HAD IT FOR JUST OVER A YEAR AND THE BATTERY HAS FAILED 4 TIMES.

Mileage: 10,000

WHILE CAMPING IN A SEMI-REMOTE LOCATION, OUR BATTERY DIED, REQUIRING A LENGTHY PROCESS TO GET A JUMP START. THE ONLY DRAW ON THE BATTERY HAD BEEN MODERATE USE OF THE LJFTGATE THE EVENING BEFORE. ADDITIONAL EXPENSES INVOLVED A HOTEL STAY AND PURCHASE OF A JUMP BATTERY FOR PEACE OF MIND FOR THE REST OF OUR TRIP. WE DID HAVE TO USE THE JUMP BATTERY DURING THE NEXT COUPLE DAYS TO BE ABLE TO START THE CAR IN THE MORNING.

Mileage: 13,000

THE VEHICLE WILL NOT START IT WAS PARKED OVERNIGHT IN MY GARAGE AND WAS NOT DRIVEN FOR PAST 48 HOURS. 2ND TME THIS HAS HAPPENED. DEALERSHIP SAYS COULD NOT DETECT ANY PROBLEM FIRST TIME I BROUGHT IT IN TO THEM. THE LIGHTS ON THE CAR DO NOT WORK EITHER. NOTHING WORKS ON CAR TODAY. CAR HAS 13, 000 MILES ON IT AND IT IS A 2019 OUTBACK. VEHICLE IS STATIONARY PARKED IN MY GARAGE.

I I HAVE A 2019 SUBARU OUTBACK LIMITED WITH APPROXIMATELY 16,700 MILES ON IT. PURCHASED IN 11/2018. WHEN I GO AND LOWER THE PASSENGER WINDOW, PUTTING IT BACK UP ON THE ONE TOUCH AUTO FUNCTION IT WILL GO TO THE TOP AND THEN BACK DOWN HALFWAY. THE PASSENGER SIDE WINDOW SWITCH BECOMES INOPERATIVE. I HAVE TO RAISE IT ON THE DRIVER'S SIDE SWITCH SLOWLY TO GET THE WINDOW CLOSED AGAIN. THIS APPEARS TO HAPPEN AFTER THE CAR IS RUNNING FOR 30 MINUTES OR MORE AND HOT OUT. THIS HAS HAPPENED ON SEVERAL OCCASIONS NOW. I HAVE AN APPOINTMENT FOR NEXT WEEK AT THE SUBARU DEALER TO LOOK AT IT.

Mileage: 16,700

CAR BATTERY DIED APPROXIMATELY 7 MONTHS AFTER RECEIPT OF THE VEHICLE. NO CAUSE OR DRAIN WAS IDENTIFIED. CAR BATTERY WAS REPLACED. THEN, SAME THING HAPPENED WITH NO APPARENT CAUSE OF BATTERY DRAIN APPROXIMATELY 8 MONTHS AFTER THE CAR BATTERY WAS REPLACED. CONCERNED THAT SOME ELECTRICAL ISSUE IS CAUSING UNEXPECTED BATTERY DRAIN AFFECTING THE BATTERY'S LIFE AND THAT THIS IS RECURRING AND UNDIAGNOSED.

Mileage: 14,300

WITH 8400 MILES AND 13 MONTHS OLD BATTERY HAD TO BE REPLACED. 6 DAYS LATER THE CAR BATTERY WAS DEAD AND NEEDED JUMP START. TOOK IT TO DEALER NEXT DAY AND THEY COULD FIND NO PROBLEM OR REASON WHY THIS HAPPENED. NO EXPLANATION. BOTH TIMES VEHICLE WAS PARKED. SECOND TIME THIS HAPPENED I HAD STARTED THE CAR JUST 20 MINUTES PRIOR TO BATTERY BEING COMPLETELY DEAD.

Mileage: 8,500

THE ELECTRICAL SYSTEM DRAINS THE BATTERY CAUSING THE VEHICLE NOT TO START. HAS HAPPENED REPEATEDLY, EVEN AFTER BATTERY WAS REPLACED BY DEALER.

Mileage: 90

WE STARTED HAVING BATTERY ISSUES IN APRIL 2020. I USE THE OUTBACK FOR WORK MONDAY THROUGH FRIDAY, AND I BEGAN TO NOTICE A WEAK BATTERY AFTER THE WEEKEND. I LET IT SIT FOR THREE DAYS, AND WHEN I TRIED TO START IT, IT WAS DEAD. I PUT A CHARGER ON THE BATTERY, STARTED RIGHT UP THE NEXT DAY. I TOOK IT TO WORK AND LATER THAT DAY, ATE LUNCH IN THE CAR. AFTER LISTENING TO THE RADIO FOR ABOUT 30 MINUTES, I STARTED THE CAR TO RUN THE AC. IT HAD TROUBLE STARTING, BUT I MANAGED TO START IT AND LET IT RUN FOR ABOUT 15 MINUTES. IT WAS STILL A LITTLE SLUGGISH STARTING AFTER WORK, SO I LEFT IT HOME AND TOOK A DIFFERENT CAR THE NEXT DAY. AFTER TAKING A DIFFERENT VEHICLE TO WORK, I TRIED TO START IT AGAIN, AND AGAIN IT WAS DEAD. SUBARU ROADSIDE ASSISTANCE WOULD ONLY PAY FOR A TOW FOR A CERTAIN NUMBER OF MILES TO THE DEALERSHIP; IT WOULD HAVE COST ME OVER $100 TO TOW IT BACK TO THE DEALER. I PUT A NEW BATTERY ON IT IN MAY, AND SO FAR HAVE NOT HAD ANYMORE ISSUES WITH IT STARTING.

Mileage: 30,000

BATTERY HAS DIED AT LEAST 6 TIMES SINCE APRIL 2019. TOOK TO DEALER TWICE AND THEY SAID "CARGO LIGHT WAS LEFT ON AND DRAINED THE BATTERY", ANOTHER TIME "REAR CARGO DOOR PROBABLY WAS AJAR", THEY ALSO SAID "PERHAPS IT IS NOT BEING DRIVEN ENOUGH" AND "WHEN THE CAR IS TURNED OFF THE SYSTEM IS ALWAYS LOOKING FOR WIFI SIGNAL SO THAT MIGHT DRAIN THE BATTERY TOO". I STOPPED TAKING IT TO DEALER AND RECHARGED IT ON MY OWN. DEALER SAID THEY'D REPLACE THE BATTERY BUT COULD ONLY DO IT WITH THE SAME SIZE AS THE ORIGINAL.

Mileage: 1,000

THE CAR BATTERY DRAINS AND DIES FOR AN UNKNOWN REASON WHILE JUST PARKED IN THE DRIVEWAY FOR A FEW DAYS. WHEN THE BATTERY DIES THE LIFTGATE GETS STUCK AND/OR THE RADIO/NAVIGATION SCREEN FREEZES (AT THE STARLINK LOGO). I HAVE BEEN USING THE CAR FOR SHORT TRIPS BUT HAVE BEEN USING IT MORE THAN THE OTHER VEHICLES IN OUR HOUSEHOLD BUT THE BATTERY OF THE OUTBACK STILL DIES. I HAVE TWO OTHER VEHICLES PARKED IN THE DRIVEWAY AND NONE HAVE THIS PROBLEM. IT HAS HAPPENED MULTIPLE TIMES NOW AND EACH TIME, I HAVE TO JUMP START THE OUTBACK. I WAS AT THE GROCERY STORE AND WHEN I WAS DONE SHOPPING THE CAR HAD A DIFFICULT TIME STARTING. THE LIFTGATE GOT STUCK AND I HAD TO ASSIST IT TO CLOSE. THE VEHICLE WOULD NOT START WHILE THE LIFTGATE WAS OPEN. WHEN I TRIED TO START THE CAR, IT HAD THIS SLOW CRANKING SOUND LIKE IT WAS HAVING A HARD TIME TO START THEN AFTER WHAT SEEMED LIKE A FIVE TO TEN SECONDS THE CAR EVENTUALLY STARTED. THE DEAD BATTERY ISSUE HAPPENED MULTIPLE TIMES NOW STARTING IN APRIL 2020 WHEN I FIRST REPORTED IT TO THE DEALER. THE MOST RECENT DEAD BATTER WAS TODAY, 7/3/2020.

Mileage: 3,588

WITHIN ONE YEAR OF OWNING MY BRAND NEW 2019 SUBARU OUTBACK I HAVE HAD TO JUMPSTART IT SEVERAL TIMES. AFTER TAKING IT TO THE DEALER THEY ARE TELLING ME THERE IS PROBLEMS WITH THESE BATTERIES THAT THEY HAVE A BAD CELL IN THEM. SO THEY SAID THEY WILL GET ME A NEWER AND BETTER BATTERY, WELL ALMOST ONE MONTH LATER I NOTICED MY CAR'S BATTERY STARTED TO ACT VERY VERY WEAK AND I BELIEVE WITHIN A DAY OR TWO I WILL NEED TO HAVE A JUMPED AGAIN TO GET IT RUNNING WITHIN ONE YEAR OF OWNING MY BRAND NEW 2019 SUBARU OUTBACK I HAVE HAD TO JUMPSTART IT SEVERAL TIMES AFTER TAKING IT TO THE DEALER THEY ARE TELLING ME THERE IS PROBLEMS WITH THESE BATTERIES THAT THEY HAVE A BAD SELLING THEM SO THEY SAID THEY WILL GET ME A NEWER AND BETTER BATTERY WELL ALMOST ONE MONTH LATER I NOTICED MY CAR'S BATTERY STARTED TO ACT VERY VERY WEAK AND I BELIEVE WITHIN A DAY OR TWO I WILL NEED TO HAVE A JUMPED AGAIN TO GET IT RUNNING. I BOUGHT MY CAR BRAND NEW WITH 2 MILES ON IT AND I DON'T DRIVE IT A WHOLE LOT I AM NOW AT 3200 MILES AND I'M HAVING BATTERY ISSUES. THE CAR JUST TURNED ONE YEAR OLD IN MAY OF 2020. THIS CAR SPENDS MOST OF THE WEEK IN A GARAGE AND IT IS REALLY ONLY DRIVEN ON THE WEEKENDS BUT I SHOULD NOT HAVE TO HAVE IT JUMPED FOR ONLY SITTING A FEW DAYS IN THE GARAGE. *TR

Mileage: 3,291

CAR WILL NOT RESTART AFTER BEING TURNED OFF. HAPPENS RANDOMLY. AFTER THE CAR SITS FOR A WHILE (HOUR OR MORE) THE CAR RESTARTS NORMALLY. IT ACTS LIKE A DEAD BATTERY, BUT ONLY SOMETIMES. THE TURN OFF PERIOD COULD BE AS BRIEF AS 2 MINUTES. I PURCHASED THE CAR AS A CERTIFIED PRE-OWNED FROM A DEALERSHIP IN BOISE LARRY H MILLER SUBARU AND ONLY HAD THE CAR FOR 4 DAYS BEFORE THIS HAPPENED. IT'S NOW AT THE DEALER. CAR HAS 12,000 MILES ON IT WHEN THIS HAPPENED. *TR

Mileage: 12,000

BATTERY COMPLETELY DISCHARGED AFTER SEVERAL DAYS OF NOT USING VEHICLE, THIS HAPPENED ON SEVERAL OCCASIONS DURING FIRST YEAR OF OWNERSHIP. INITIALLY WE THOUGHT IT WAS RELATED TO LEAVING THE KEY IN OR NEAR THE VEHICLE, OR THE AUTO CLOSE BACK HATCH NOT COMPLETELY CLOSING DUE TO MAT OBSTRUCTION. AFTER BEING STRANDED SEVERAL TIMES AND ALMOST MISSING A FLIGHT WE PURCHASED A BATTERY STARTER. IT WAS IRONIC AND A LITTLE HUMBLING TO HAVE TO CARRY A BATTERY STARTER AROUND WITH YOU IN A BRAND NEW CAR SO YOU WOULDN'T GET STRANDED SOMEWHERE - ESPECIALLY A VEHICLE MARKETED TO ADVENTUROUS FOLKS WHO PARK AT REMOTE TRAILHEADS. I EVENTUALLY PURCHASED A NEW HIGHER AMP BATTERY WHICH HAS LARGER MITIGATED THE ISSUE, BUT I STILL PERIODICALLY CHARGE THE NEW BATTERY AS ADDITIONAL INSURANCE. I MEASURED A PARASITIC DISCHARGE RATE OF ~114 MA WHICH IS ABOVE BASELINE OF 50 MA CITED BY SOME, BUT BELOW 150 MA THRESHOLD MENTIONED BY OTHERS. SUBARU (BOTH DEALERSHIP AND CUSTOMER SERVICE) WERE MADE AWARE OF THE ISSUE BUT DIDN'T OFFER TO DIAGNOSE OR REMEDY, ATTRIBUTING THE ISSUE TO NOT DRIVING THE VEHICLE OFTEN ENOUGH IN COMBINATION WITH SUGGESTION WE PURCHASE A BETTER BATTERY GIVEN OUR DRIVING HABITS. SO WE HAVE A VEHICLE WITH A RELATIVELY HIGH PARASITIC DRAIN RATE THAT COMES WITH A UNDER SIZED BATTERY, LEAVING THE CUSTOMER TO WONDER WHAT IS GOING ON AND CREATING POTENTIAL SAFETY ISSUES IN TERMS OF NON-STARTING VEHICLE. *TR

Mileage: 3,500

LIFTGATE OPENED SPONTANEOUSLY OVERNIGHT, CAUSING RAPID BATTERY DRAINING. BATTERY WAS DEAD THE NEXT MORNING. CAR WAS INSIDE LOCKED GARAGE. *TR

Mileage: 5,000

THE CAR BATTERY KEEPS DYING AFTER BEING PARKED FOR ONLY A FEW DAYS. THE 2019 OUTBACK HAS ONLY 10,000 MILES ON IT. WE'VE DOUBLE AND TRIPLE CHECKED TO MAKE SURE THAT NO INTERIOR LIGHTS OR OTHER ELECTRICAL EQUIPMENT ARE LEFT ON WHEN PARKED, AND THAT NO DOORS ARE LEFT AJAR. WE'VE HAD TO JUMP START IT EACH TIME. THIS DEAD BATTERY PROBLEM IS APPARENTLY NOT UNCOMMON FOR 2016-2020 OUTBACKS AND THE CAUSE IS UNKNOWN. SUBARU HAS NO SOLUTION FOR IT OTHER THAN TO REPLACE THE BATTERY AS A TEMPORARY FIX. *TR

BATTERY FAILURE X 4, ON 3/26/20, 4/3/20, 5/7/20 AND 6/7/20NOW ON OUR THIRD BATTERY. HAD TO CALL ROADSIDE ASSISTANCE TO HAVE CAR JUMP STARTED ON 2 OCCASIONS AND THEN TOWED TO THE DEALER THIRD TIME. SOMETHING IS DRAINING THE BATTERY.

Mileage: 22,000

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT ON THE MULTIPLE OCCASIONS THE VEHICLE FAILED TO START. THE VEHICLE WAS JUMP STARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO BEARDMORE SUBARU (410 FORT CROOK RD N, BELLEVUE, NE 68005) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BATTERY. THE CONTACT HAD THE BATTERY REPLACED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT ON THE MULTIPLE OCCASIONS THE VEHICLE FAILED TO START. THE VEHICLE WAS JUMP STARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO BEARDMORE SUBARU (410 FORT CROOK RD N, BELLEVUE, NE 68005) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BATTERY. THE CONTACT HAD THE BATTERY REPLACED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

IN JANUARY, 2020, MY 2019 SUBARU OUTBACK FAILED TO START BECAUSE THE BATTERY WAS DEAD. IT DID START WITH A JUMP BUT HAD A DEAD BATTERY THE NEXT TIME I WANTED TO USE IT. I HAD THE OUTBACK TOWED TO THE NEAREST DEALER OVER 100 MILES AWAY. THEY OFFERED NO HELP, TELLING ME THE PROBLEM WAS BATTERY DRAINAGE FROM THE REMOTE STARTER I HAD INSTALLED. SO, I DROVE HOME AND THEN ANOTHER 100 MILES IN THE OPPOSITE DIRECTION TO HAVE THE STARTER CHECKED. THE TECHNICIAN TOLD ME THE REMOTE STARTER WAS WITHIN ACCEPTABLE RANGE.I MANAGED TO GET THROUGH THE WINTER WITH A BATTERY MAINTAINER. THE OUTBACK WAS FINE ONCE THE WEATHER WARMED UP THIS SPRING. THEN IN MAY, 2020, I AGAIN HAD PROBLEMS. THE HATCH DID NOT OPEN, MADE CLICKING NOISES, AND BEEPED WHEN I WOULD DRIVE THE OUTBACK. THIS PROBLEM AFTER HAVING TO JUMP START THE OUTBACK BECAUSE THE BATTERY WOULD AGAIN BE DEAD. NOT FUN, WHEN I WOULD HAVE TO CALL FOR HELP TO GET HOME FROM GROCERY SHOPPING. MY FRIEND SUGGESTED BUYING A NEW BATTERY WITH MORE CRANKING POWER, WHICH I DID. NOW, THE OUTBACK IS WORKING FINE. WILL IT LAST??? THEN WHEN CONTACTING SUBARU OF AMERICA TO SEE IF I COULD GET SOME REIMBURSEMENT FOR THE BATTERY, THE REPRESENTATIVE TOLD ME THERE WAS A RECALL ON MY OUTBACK DUE TO FUEL PUMP PROBLEMS. I HAVE NOT RECEIVED A NOTIFICATION. *TR

Mileage: 17,567

MY CAR WOULD NOT START (TODAY, O5/14/2020), I HAD TO CALL ROAD ASSIST, AND PERSON WHO JUMP STARTED MY CAR TOLD ME THAT THERE IS A PROBLEM WITH THIS PARTICULAR MODEL, SUBARU OUTBACK 2019, FOR EXAMPLE TODAY HE HAD TO JUMP START 3 CARS EXACTLY LIKE MINE (SUBARU OUTBACK 2019). HE TOLD THAT BATTERY SHOULD NOT GO BAD THIS FAST, THAT SOMETHING IS DRAINING IT AND I SHOULD SCHEDULE APPOINTMENT WITH DEALERSHIP ASAP TO FIX THE ONGOING PROBLEM TO AVOID FUTURE HARDSHIP. I HAVE 9800 MILES ON MY CAR. *TR

Mileage: 9,800

MY VEHICLE HAS UNDER 3000 MILES AND HAS HAD A FREQUENT PROBLEM WITH THE BATTERY DYING. THE BATTERY HAS ALREADY BEEN REPLACED TWICE; ONCE WITH AN INTERSTATE BATTERY FROM COSTCO AND ONCE WITH AN ODYSSEY BATTERY FROM BATTERYMART.COM. I CONTINUE TO HAVE PROBLEMS WITHT HE BATTERY DYING. THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP FOR INSPECTION AND NOTHING COULD BE FOUND WRONG.

Mileage: 2,000

MY CAR SAT AT HOME FOR 2 DAYS. I THEN DROVE 5 MILES AND PARKED FOR 2 HOURS IN A RESTAURANT PARKING LOT. AFTER 2 HOURS OF SITTING IN THE PARKING LOT, THE CAR WOULD NOT START. THE BATTERY HAD DRAINED AND I HAD TO CALL A FAMILY MEMBER TO JUMPER CABLE THE CAR TO GET IT STARTED. I WAS SO DISTRESSED THAT I WAS GOING TO HAVE A NEW BATTERY INSTALLED AT MY EXPENSE. I THEN READ ABOUT OTHER PEOPLE EXPERIENCING THIS SAME PROBLEM. I AM REALLY NERVOUS ABOUT DRIVING ANYWHERE AND HAVING THIS HAPPEN AGAIN. THE CAR HAS 32,000 MILES ON IT.

Mileage: 32,000

BATTERY NEEDED TO BE REPLACED AT 17,600 MILES. WOULD NOT HOLD CHARGE AFTER MULTIPLE ATTEMPTS TO JUMP START. TOWED TO DEALER AND WAS TOLD 'THEY SEE THIS SOMETIMES.. MUST BE DUE TO VEHICLES SITTING AROUND PRIOR TO BEING SOLD'.

Mileage: 17,600

A VEHICLE SLOW STARTING. WOUND NOT START AT TIMES. BATTERY FAILED TESTING. REPLACED AT DEALER.

Mileage: 6,987

BRAND NEW 2019 SUBARU OUTBACK EXPERIENCES REPEATED PARASITIC BATTERY DRAIN LEAVING MY STRANDED WHILE TRAVELING. SUBARU ROADSIDE ASSISTANCE STATES THAT THERE IS MOST LIKELY AN ELECTRICAL ISSUE WITH THE REAR HATCH BUT SUBARU REFUSES TO ACKNOWLEDGE THE ISSUE. I HAVE BEEN STRANDED 5 TIMES INCLUDING ONCE IN A REMOTE PART OF CANADA.

PROBLEM: KEYLESS PUSHBUTTON START. WOULD NOT START CAR ON VACATION. VEHICLE MANUAL VERY CONFUSING. AFTER SEVERAL NERVE RACKING MINUTES (1/2 TO 45 MINUTES OF TRYING). NO OTHER WAY KNOWN TO START CAR. THIS WAS NOT A BATTERY ISSUE! VEHICLE WAS STATIONARY AFTER FUELING UP AT GAS STATION.

Mileage: 8,000

BOUGHT NEW 11/2019.BATTERY WILL NOT STAY CHARGED...NOW ON 3RD BATTERY INSTALLED BY DEALER.TODAY,(02/27/2020) THIS BATTERY IS NOW DEAD.MY WIFE IS DISABLED AND HAS A 95 YEAR OLD MOTHER LIVING 300 MILES FROM MY HOME THAT SHE VISITS ON A REGULAR BASIS...I DO NOT TRUST THIS VEHICLE NOT TO LEAVE HER STRANDED! SUBARU HAS A PROBLEM ACCORDING TO MY RESEARCH AND THIS COULD BE A SAFETY ISSUE IF IT LEAVES YOU STRANDED.

Mileage: 8,000

STEERING SYSTEM/CAR FEELS UNSTABLE AT HIGHWAY SPEEDS ESPECIALLY WHEN WINDY. CENTER DISPLAY CONTROL BUTTONS DON'T ALWAYS FUNCTION. WINDSHIELD HAS CRACKED WITHOUT ROAD HAZARD INCIDENTS

Mileage: 3,000

APPLE CARPLAY AND STARLINK WILL FREEZE AND MAKE A LOUD "RINGING SOUND" UNTIL VEHICLE IS TURNED OFF AND TURN BACKED ON.

Mileage: 11,300

WINDOW SLOW/STOP GOING UP ON DRIVER SIDE DOOR, AUDIO SYSTEM WAS HAVING LOUD POPPING NOISE, SYSTEM THAT IS SUPPOSED TO TELL YOU WHEN HOW CLOSE YOU ARE TO ANOTHER CAR/AUTOMATICALLY BREAK- TURNS OFF ON OWN/SAYS NO SIGHT CAMERA.

Mileage: 7,250

CAR BATTERY COMPLETELY DRAINED AFTER SITTING OVER NIGHT IN GARAGE. NO ELECTRICAL LEFT ON TO CAUSE DRAINAGE, CAR WAS LOCKED AFTER USE. APPROX 6K MILES ON VEHICLE, NO PRIOR INDICATION OF BATTERY FAILURE.

Mileage: 6,000

FOR THE SECOND TIME IN ONE MONTH, MY BATTERY HAS FULLY DRAINED AND THE CAR WILL NOT START. I'VE ONLY HAD THE CAR FOR 5 MONTHS AND IT ONLY HAS 5,000 MILES ON IT.

Mileage: 5,000

RECENTLY PURCHASED 2019 SUBARU FROM A SIMILAR 2017. CRUISE CONTROL SPEED SETTINGS HAVE CHANGED WHICH NOW REQUIRE YOU TO TAKE YOUR EYES OFF THE ROAD TO WATCH FOR SPEED SETTINGS TO CHANGE. ON THE 2017 AND ALL OTHER VEHICLES I HAVE OWNED, TO INCREASE YOUR SPEED SETTING BY ONE MPH, YOU PUSH ONCE AND RELEASE. TO INCREASE BY 5 MPH, PUSH AND HOLD UNTIL IT SENSES THE INCREASE. NOW.... A QUICK PUSH OF THE BUTTON RESULTS IN A 5 MPH INCREASE WHILE YOU HAVE TO HOLD THE BUTTON AND WATCH THE DASHBOARD INDICATOR AS IT SLOWLY INCREASES YOUR SETTING 1 MPH AT A TIME. THIS IS DANGEROUS SINCE YOUR EYES ARE NO LONGER ON THE ROAD BUT ON THE DASH AREA. EVERYTHING ELSE I OWN, THERMOSTATS, KEYBOARDS, TV REMOTES....ALL MOVE UP OR DOWN ONE DEGREEE OR CHANNEL AT A TIME UNLESS YOU HOLD THE KEY PRESS LONGER, THEN YOU GET A FASTER REPEAT. I FEEL THAT TAKING MY EYES OFF THE ROAD TO WATCH MY SPEED SELECTION CHANGE IS AKIN TO TEXTING. DOWNRIGHT DANGEROUS. THE DEALER FROM WHOM I PURCHASED THE NEW VEHICLE RESPONDS BY SAYING.... "THINGS CHANGE, GET USED TO IT". I FIND THIS SITUATIION UNACCEPTABLE!

Mileage: 3,225

WHILE BACKING OUT OF MY GARAGE, THE RADIO UNIT FROZE MAKING THE BACKUP SCREEN INOPERABLE. THIS IS A BRAND NEW CAR WITH 200 MILES ON IT. ACCORDING TO THE DEALER, THEY WILL HAVE TO REPLACE THE HEAD UNIT. THEY WERE ABLE TO GET THE UNIT WORKING, HOPEFULLY UNTIL THE NEW HEAD UNIT ARRIVES, BY PHYSICALLY DISCONNECTING THE CAR BATTERY. UPON RESEARCH, IT TURNS OUT THIS HAS BEEN A HUGE PROBLEM FOR SUBARU. HAD I KNOWN, I WOULD NEVER HAVE BOUGHT THE CAR. I HAVE NO CONFIDENCE THAT THEY CAN FIX THE PROBLEM AND WORRY I WILL BE LEFT WITH A CRIPPLED CAR WITH NO WARRANTY OR REDRESS. SINCE A BACK UP CAMERA IS A REQUIRED SAFETY FEATURE UNDER FEDERAL LAW, SUBARU SHOULD NOT BE ABLE TO SELL THESE DEFECTIVE CARS UNTIL THE PROBLEM IS FIXED, THE INFOTAINMENT SYSTEM SHOULD HAVE A LIFETIME WARRANTY, AND A FULL RECALL SHOULD BE ORDERED. JUST GOOGLE 'SUBARU HEAD UNIT FAILURE.' HOW MUCH MORE INFORMATION DOES NHTSA NEED BEFORE IT ACTS? DOES A CHILD NEED TO BE KILLED IN A BACK UP ACCIDENT BECAUSE OF DEFECTIVE BACK UP CAMERA BEFORE APPROPRIATE ACTION IS TAKEN? IT IS CRIMINALLY NEGLIGENT TO ALLOW THESE CARS TO CONTINUE TO BE SOLD UNTIL SUBARU HAS PROVEN THAT THEY HAV FIXED THE PROBLEM!

Mileage: 200

DEAD BATTERY IF THE CARS SITS PARKED 2 DAYS. NOTHING LEFT ON, IT IS A PARASITIC BATTERY DRAIN. HAPPENED TWICE AND BATTERY WAS TOTALLY DEAD EACH TIME, NEEDING TO BE FULLY RECHARGED AS IT WOULDN'T TAKE A JUMP. LESS THAN 2000 MILES ON THE CAR.

Mileage: 1,867

NAVIGATION SYSTEM FAILURE! I HAVE 3200 MILES ON MY 2019 OUTBACK AND SINCE DAY 1 HAVE HAD PROBLEMS USING THE NAV SYSTEM. THE SYSTEM FREEZES UP COMPLETELY CAUSING EVERYTHING NOT WORK RADIO BACK UP CAMERA ETC. SYSTEMS STAYS ON AT NIGHT DRAINING BATTERY. IT SPORADICALLY WORKS AND WORKS LESS AND LESS EVERY DAY HAD A DEAD BATTERY ALREADY ON A 2019 VEHICLE. *TR

Mileage: 300