2025 SUBARU OUTBACK Unknown Or Other Problems

The Driver Monitoring System option is not available on the screen. It appears that map responds to my mental questions only when I’m driving, which leads to distracted driving. I can not document this phenomenon. The Drive Monitoring System would prevent this distraction. The photo of manual documents the feature exists. The screen photo does not list the feature. I have reported that electronic devices have been hacked to the FBI. There are several other undocumentable changes in the display. I have scheduled an appointment with my doctor to discuss my mental health. The Subaru sales rep has been notified.

What component or system failed or malfunctioned, and is it available for inspection upon request? The infotainment system, which includes control of driving features, displayed pop-up ads for SiriusXM satellite radio while in motion, obscuring other information How was your safety or the safety of others put at risk? Unwanted and distracting information obscured control of vehicle functions while in motion Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealers are widely aware this is happening Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

While driving, the vehicle's infotainment system becomes unusable due to a pop-up ad for Sirius XM satellite radio. All vehicle settings, including safety settings, automatic braking, and other driving assistance settings, are all controlled by the vehicle's infotainment display. Additionally, the infotainment unit displays maps and navigation tools that assist the driver. I believe it is a safety defect to have these pop-up messages display while operating the vehicle because it prevents the driver from accessing the controls through the infotainment display without first interacting with the advertisement.

I am writing to report a serious safety issue with the satellite radio service in my vehicle. Recently, advertisements have been automatically taking over my infotainment screen while I'm driving, overriding whatever I am doing and forcing me to interact with the system to dismiss the ad. This behavior is dangerous and distracting. Any unexpected visual takeover of the screen draws my attention away from the road, even if only for a moment. Having to locate and press a "close" or "cancel" button while the vehicle is in motion increases the risk of an accident. An infotainment system should never interrupt normal driving functions or demand driver interaction for ads. I am requesting that this forced advertising behavior be disabled immediately, or that an option be provided to permanently opt out. Ads should never override or block vehicle controls, navigation, or audio functions while the car is in motion.

Windshield crack suddenly appeared without any known outside trauma (i.e., rock hitting windshield). The crack goes from the base of the windshield next to the wiper blade motor and stretches >10 inches across the bottom. This crack at base wiper bade motor area on left side of front windshield appears to be the same place as the class action settlement that Subaru was forced to pay out. My 2025 Subaru outback has just over 4K miles on it. the repairs by Subaru are $1678. I am the nearly exclusive driver of the car an there has been no accidents or trauma that I think could have possibly caused this defect. I submit this is a defect in the Subaru outback window design or manufacture.

Both wired and wireless Android Auto and Apple CarPlay is abysmal at best. It gets disconnected and starts to reconnect for no reason whatsoever, even when connected through USB C. Tried with both USB ports, same thing. On top of the problem, the android auto randomly starts to play music on its own. The screen is useless and unresponsive at these times. Therefore, I cannot even switch to built-in navigation. What a mess!

The wireless CarPlay continuously disconnects and reconnects on its own. It is possible to inspect it upon request. This issue has been persistent since I purchased the car however it’s random in the times it disconnects, and sometimes it doesn’t reconnect at all. The dealership has informed me that this is an issue with Subaru cars with wireless CarPlay. It has been recalled and supposedly the issue was resolved when I had it repaired at the dealership, however it has continued to have the same issue. It is a safety concern to me because I no longer am able to connect and see my map on the screen while driving, which in turn will force me to have to use the maps on my phone. I have to hold my phone and continuously look down to follow the navigation information which is dangerous to myself and other cars driving around me.

Driving on the freeway at 65 mph, my sunroof spontaneously exploded. The car is less than one month old and no debris whatsoever hit the car prior to the sunroof exploding. It was a sunny day, about 85 degrees and the freeway traffic was light. There were no cars or trucks directly in front of me at the time. There was a loud boom and then glass rained down on the roof of the car. Glass also flew off the top of the car and into the road behind me, endangering other drivers. I had to hold the fabric sunroof cover closed with one hand while driving with the other hand. As I was driving on the freeway, I had to drive a few miles to get to a safe spot, while trying to keep the sunroof cover closed so that the rest of the glass did not hit my child and I. When we pulled over, the remaining glass appeared to be pushed upward as if the force came from inside the car. I am absolutely certain that nothing hit the car at any point prior to the glass exploding. This seems to have happend out of the blue and there were no warning sounds or signals at all. I have never opened the sunroof, as this is a brand new car. I called Subaru America and they told me this would be covered under warranty and the local dealership has ordered a new sunroof. Thank you.

We bought the car in January . When going through our regular car wash, we heard a boom on the roof. We looked and saw no damage. Went through again last week and heard it again. We expressed our concern to the manager who sat in the back as we went through again. She held her hand on the roof as it went through the drying cycle and felt it cave in and pop out. She said this has happened before with certain Chevy models and a recall was put in. (GM Has A Fix For Colorado And Canyon Roofs Dented By Car Washes). We contacted the Subaru customer service ( as told by our dealership). They said it is under warranty, if something happens. Even after I said it could be a safety concern if the car flipped or something fell on the roof, they said there is nothing they could do. The dealership said we could contact NHTSA. I am hoping that you could determine if this is a safety concern , Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Three primary issues of major concern on this vehicle: 1. Phantom emergency - braking at random, both low and high speeds. The most dangerous of the three. 2. Lane keep assist - unaware or unable to compensate for real driving conditions, construction areas, pedestrians walking a dog, heavy machinery on a semi-truck as examples. 3. Infotainment blinding - A large, HIGH GLOSS screen at a 45-degree angle, placing it in the direct reflective angle of three windows: Sunroof, passenger front, passenger rear. Absolutely blinding even with sunglasses on during the right time of day. The Sunroof can be pulled closed with a shade but the other two will still cause complete blinding. How was your safety or the safety of others put at risk? 1. Emergency braking at slow speeds is annoying for sure, but it has also occurred at 65MPH and almost caused an accident had the nice lady behind not forced herself off the road to compensate. It braked for no reason (Rain? Splash? Not sure) and nearly caused an entire row of cars to crash into me. 2. Lane keep is highly problematic because it simply doesn’t know really what it’s doing or aware of surroundings. Per the above, examples had I NOT intervened: it would have happily crashed me into concrete following the wrong lines in construction areas, run a woman’s dog over as we tried to cross the lines to give passing space. 3. The screen is set up so that it is directly in line to reflect the sun at different points in the day. When I say blinding, I mean REALLY blinding (It’s the SUN after all). You lose visibility on the road and become a danger to yourself and others. We carry a towel to toss over it during certain points in the day, it’s that bad. I have more detailed information, but the character limit is low on this form. Contact me if you want more.