16
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Suspension Complaints

Showing 16 of 16
Oct 23, 2012 81,970 mi

TL* THE CONTACT OWNS A 2005 SUZUKI AERIO. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN BOTH AXLES FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DECIDED TO REPLACE THE TIE ROD, FRONT SUSPENSION, THE DRIVE SHAFT AND THE ENTIRE FRONT AXLE SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THEFIRST FAILURE MILEAGE WAS 81,970 AND THE SECOND MILEAGE WAS 94,653. UPDATED 12/28/12 *CN UPDATED 1/14/2013 *JS

Oct 23, 2012 81,970 mi

TL* THE CONTACT OWNS A 2005 SUZUKI AERIO. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN BOTH AXLES FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DECIDED TO REPLACE THE TIE ROD, FRONT SUSPENSION, THE DRIVE SHAFT AND THE ENTIRE FRONT AXLE SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THEFIRST FAILURE MILEAGE WAS 81,970 AND THE SECOND MILEAGE WAS 94,653. UPDATED 12/28/12 *CN UPDATED 1/14/2013 *JS

Feb 20, 2008 39,105 mi

FRONT SUSPENSION IS SHOT AND VEHICLE IS INOPERABLE 1 MONTH AFTER 3-YEAR WARRANTY EXPIRED (RECOMMENDED NOT SAFE FOR TRAVEL BY SERVICE MANAGER). ONLY 39,000 MILES ON VEHICLE. SERVICE REQUIRES NEW COMPLETE STRUT ASSEMBLIES FOR BOTH FRONT-LEFT AND FRONT-RIGHT STRUTS, AND 6 NEW TIRES OVER COURSE OF THREE YEARS. *TR

Feb 20, 2008 39,105 mi

FRONT SUSPENSION IS SHOT AND VEHICLE IS INOPERABLE 1 MONTH AFTER 3-YEAR WARRANTY EXPIRED (RECOMMENDED NOT SAFE FOR TRAVEL BY SERVICE MANAGER). ONLY 39,000 MILES ON VEHICLE. SERVICE REQUIRES NEW COMPLETE STRUT ASSEMBLIES FOR BOTH FRONT-LEFT AND FRONT-RIGHT STRUTS, AND 6 NEW TIRES OVER COURSE OF THREE YEARS. *TR

Jun 1, 2007 Crash 29,850 mi

AFTER I BOUGHT MY CAR (IN LATE DECEMBER 2004), I NOTICED THAT THE REAR-END TWITCHED (VERY SLIGHT SWINGS TO THE LEFT & RIGHT THAT QUICKLY RE-GRABBED THE ROAD AFTER LOSING TRACTION). THIS OCCURRED EVERY TIME THE ROADS WERE WET OR SLIPPERY, AND I USED IT AS A SIGNAL TO SLOW DOWN. THIS TWITCHING GOT WORSE AS THE TIRES WORE DOWN, AND I HAD REPLACED THE REAR-TIRES 8 MONTHS AGO, AND GOT AN ALIGNMENT AS WELL. I WAS DRIVING SOUTHBOUND ON MINNESOTA HIGHWAY 77, APPROACHING THE MINNESOTA RIVER BRIDGE (MILE MARKER 7). A RAINSTORM HAD GONE BY EARLIER, SO THE ROAD WAS WET. I HAD SLOWED DOWN, BECAUSE THE CAR'S REAR-END WAS TWITCHING AGAIN, AND IT STOPPED TWITCHING, AND IT WASN'T TWITCHING AROUND WHEN I GOT TO THE BRIDGE. AS I CROSSED THE BRIDGE, THE REAR-END LET GO, AND THE CAR (AND I) CRASHED INTO THE BRIDGES SAFETY MEDIAN, NOSE FIRST. THE CAR DIDN'T DO ANY TWITCHING FOR THE 3 MINUTES PRIOR TO GETTING ONTO THE BRIDGE. AS A RESULT OF THE REAR-END LETTING, THE CAR IS TOTALED, AND I WAS INJURED. *TR

Jun 1, 2007 Crash 29,850 mi

AFTER I BOUGHT MY CAR (IN LATE DECEMBER 2004), I NOTICED THAT THE REAR-END TWITCHED (VERY SLIGHT SWINGS TO THE LEFT & RIGHT THAT QUICKLY RE-GRABBED THE ROAD AFTER LOSING TRACTION). THIS OCCURRED EVERY TIME THE ROADS WERE WET OR SLIPPERY, AND I USED IT AS A SIGNAL TO SLOW DOWN. THIS TWITCHING GOT WORSE AS THE TIRES WORE DOWN, AND I HAD REPLACED THE REAR-TIRES 8 MONTHS AGO, AND GOT AN ALIGNMENT AS WELL. I WAS DRIVING SOUTHBOUND ON MINNESOTA HIGHWAY 77, APPROACHING THE MINNESOTA RIVER BRIDGE (MILE MARKER 7). A RAINSTORM HAD GONE BY EARLIER, SO THE ROAD WAS WET. I HAD SLOWED DOWN, BECAUSE THE CAR'S REAR-END WAS TWITCHING AGAIN, AND IT STOPPED TWITCHING, AND IT WASN'T TWITCHING AROUND WHEN I GOT TO THE BRIDGE. AS I CROSSED THE BRIDGE, THE REAR-END LET GO, AND THE CAR (AND I) CRASHED INTO THE BRIDGES SAFETY MEDIAN, NOSE FIRST. THE CAR DIDN'T DO ANY TWITCHING FOR THE 3 MINUTES PRIOR TO GETTING ONTO THE BRIDGE. AS A RESULT OF THE REAR-END LETTING, THE CAR IS TOTALED, AND I WAS INJURED. *TR

Feb 6, 2007 11,295 mi

WHEN MY VEHICLE HAD 11,295 MILES ON IT I HAD TO REPLACE THE TIRES AS THEY HAD EXCESSIVE WEAR. THE VISCOUS COUPLING WAS REPLACED AND THE ALIGNMENT WAS CHANGED PER MY WORK ORDER AS RECOMMENDED BY THE TS BULLETIN 11225. NOW MY CAR HAS 30,000 MILES ON IT AND I HAVE TO REPLACE MY TIRES AGAIN. OBVIOUSLY THERE IS SOMETHING WRONG WITH THE MANUFACTURING OF THE VEHICLE ITSELF AS TO CAUSE TWO SET OF TIRES TO BE WORN BARE AFTER ONLY 30,000 MILES. DEALERSHIP WORKED WITH ME ON FIRST SET, THEY ARE UNSURE ABOUT WHETHER THEY WILL HELP WITH THE SECOND SET, ALTHOUGH THE VEHICLE IS STILL UNDER ITS 36,000 MILE WARRANTY. I AM VERY WORRIED ABOUT KEEPING THE VEHICLE IF I WILL HAVE TO GET NEW TIRES EVERY 10-20,000 MILES AND THE CAR MANUFACTURER IS NOT WILLING TO FIX THE VEHICLES. I DO NOT FEEL SAFE DRIVING MY VEHICLE KNOWING THAT THE TIRES ARE WEARING DOWN EXCESSIVELY AND NO ONE SEEMS TO KNOW THE CAUSE. *NM

Feb 6, 2007 11,295 mi

WHEN MY VEHICLE HAD 11,295 MILES ON IT I HAD TO REPLACE THE TIRES AS THEY HAD EXCESSIVE WEAR. THE VISCOUS COUPLING WAS REPLACED AND THE ALIGNMENT WAS CHANGED PER MY WORK ORDER AS RECOMMENDED BY THE TS BULLETIN 11225. NOW MY CAR HAS 30,000 MILES ON IT AND I HAVE TO REPLACE MY TIRES AGAIN. OBVIOUSLY THERE IS SOMETHING WRONG WITH THE MANUFACTURING OF THE VEHICLE ITSELF AS TO CAUSE TWO SET OF TIRES TO BE WORN BARE AFTER ONLY 30,000 MILES. DEALERSHIP WORKED WITH ME ON FIRST SET, THEY ARE UNSURE ABOUT WHETHER THEY WILL HELP WITH THE SECOND SET, ALTHOUGH THE VEHICLE IS STILL UNDER ITS 36,000 MILE WARRANTY. I AM VERY WORRIED ABOUT KEEPING THE VEHICLE IF I WILL HAVE TO GET NEW TIRES EVERY 10-20,000 MILES AND THE CAR MANUFACTURER IS NOT WILLING TO FIX THE VEHICLES. I DO NOT FEEL SAFE DRIVING MY VEHICLE KNOWING THAT THE TIRES ARE WEARING DOWN EXCESSIVELY AND NO ONE SEEMS TO KNOW THE CAUSE. *NM

Sep 15, 2006 17,598 mi

DT*: THE CONTACT STATED THE VEHICLE'S FRONT END VIBRATED AND PULLED TO THE LEFT AT VARIOUS SPEEDS, ALTHOUGH THE PROBLEM WAS MORE NOTICEABLE WHILE DRIVING 55 MPH. THE PROBLEM MAY HAVE CAUSED THE BALD SPOT OF THE OUTSIDE OF THE FRONT TIRE. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.

Sep 15, 2006 17,598 mi

DT*: THE CONTACT STATED THE VEHICLE'S FRONT END VIBRATED AND PULLED TO THE LEFT AT VARIOUS SPEEDS, ALTHOUGH THE PROBLEM WAS MORE NOTICEABLE WHILE DRIVING 55 MPH. THE PROBLEM MAY HAVE CAUSED THE BALD SPOT OF THE OUTSIDE OF THE FRONT TIRE. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.

Mar 15, 2006 900 mi

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE SHAKES. IT WAS TAKEN TO THE DEALERSHIP WHERE THEY DETERMINED THE STABILIZER BUSHING, BRACKET AND MOUNT STABILIZER NEEDED TO BE REPLACED. UPDATED 4/11/2006 - *NM

Mar 15, 2006 900 mi

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE SHAKES. IT WAS TAKEN TO THE DEALERSHIP WHERE THEY DETERMINED THE STABILIZER BUSHING, BRACKET AND MOUNT STABILIZER NEEDED TO BE REPLACED. UPDATED 4/11/2006 - *NM

Feb 1, 2006 9,700 mi

DT*: THE CONTACT STATED BOTH REAR TIRES HAD EXCESSIVE WEAR AND FLAT SPOTS COMPLETELY AROUND THE TIRES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALERSHIP PERSONNEL DETERMINED THE TIRE WEAR WAS CONTRIBUTED BY THE COUPLERS ON THE REAR STRUTS. THE COUPLERS WERE DEFECTIVE WHEN MANUFACTURED. HOWEVER, NO REPAIRS WERE MADE BECAUSE PARTS WERE NOT AVAILABLE.

Feb 1, 2006 9,700 mi

DT*: THE CONTACT STATED BOTH REAR TIRES HAD EXCESSIVE WEAR AND FLAT SPOTS COMPLETELY AROUND THE TIRES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALERSHIP PERSONNEL DETERMINED THE TIRE WEAR WAS CONTRIBUTED BY THE COUPLERS ON THE REAR STRUTS. THE COUPLERS WERE DEFECTIVE WHEN MANUFACTURED. HOWEVER, NO REPAIRS WERE MADE BECAUSE PARTS WERE NOT AVAILABLE.

Feb 1, 2006 9,700 mi

DT*: THE CONTACT STATED BOTH REAR TIRES HAD EXCESSIVE WEAR AND FLAT SPOTS COMPLETELY AROUND THE TIRES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALERSHIP PERSONNEL DETERMINED THE TIRE WEAR WAS CONTRIBUTED BY THE COUPLERS ON THE REAR STRUTS. THE COUPLERS WERE DEFECTIVE WHEN MANUFACTURED. HOWEVER, NO REPAIRS WERE MADE BECAUSE PARTS WERE NOT AVAILABLE.

Feb 1, 2006 9,700 mi

DT*: THE CONTACT STATED BOTH REAR TIRES HAD EXCESSIVE WEAR AND FLAT SPOTS COMPLETELY AROUND THE TIRES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALERSHIP PERSONNEL DETERMINED THE TIRE WEAR WAS CONTRIBUTED BY THE COUPLERS ON THE REAR STRUTS. THE COUPLERS WERE DEFECTIVE WHEN MANUFACTURED. HOWEVER, NO REPAIRS WERE MADE BECAUSE PARTS WERE NOT AVAILABLE.