2012 SUZUKI SX4 Steering Problems

The contact owns a 2012 Suzuki SX4. The contact stated while driving at approximately 73 MPH, the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously serviced under an undisclosed NHTSA recall that was associated with the failure. The failure mileage was approximately 121,000.

Mileage: 121,000

2012 SUZUKI SX4. CONSUMER WRITES SEEKING REIMBURSEMENT FOR POWER STEERING PUMP SAFETY RECALL.

I WAS SENT A RECALL NOTICE FOR MY CAR AND THE PROBLEM IS THAT THE SERVICE PROVIDER THAT IS NEAR MY HOME HAS CLOSED DOWN AND THE OTHER ONE THAT IS ON THE LIST IS 50 MILES AWAY FROM MY HOME. ALL OTHER PLACES ARE OUT OF MY STATE. HELP

NOTHING YET. I CONTINUE TO GET RECALL NOTICED BUT NO ONE HAS PARTS FOR IT ANYMORE AND CAN'T GET THEM IN. THE CAR IS DRIVABLE BUT I WORRY ABOUT AN INCIDENT HAPPENING ONE DAY

2012 SUZUKI SX4. CONSUMER WRITES IN REGARDS TO DEFECTIVE POWER STEERING PUMP. *LD *JS

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT CALLED NHTSA REGARDING NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING). WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ENGINE STARTED TO RATTLE UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Mileage: 36,000

I WAS NOTIFIED OF A SECOND RECALL (18V-804) OF THE POWER STEERING AT THE END OF 2018 STATING THAT THE POWER STEERING MAY GO OUT UNDER REALLY COLD CONDITIONS. I LIVE IN MINNESOTA, THERE IS NO WAY TO AVOID THE COLD! MY POWER STEERING WENT OUT ON JANUARY 18, 2019. I COULD NO LONGER HOLD OUT AND GOT SOMETHING FIXED ON IT BUT IT HAS GONE OUT AGAIN. OUR MECHANIC IS NOW TELLING ME IT IS A HAZARD TO DRIVE BECAUSE THE POWER STEERING FLUID HAS LEAKED ALL OVER AND COULD CAUSE A FIRE. SUZUKI HAS YET TO SEND ANY NEW INFORMATION AND IS USELESS WHEN I CALL THEM (TODAY THE PHONE JUST KEPT RINGING WHEN I TRIED).

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING LOST POWER. THE DEALER WAS NOT CALLED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 100,000

DURING THE POLAR VORTEX, THE POWER STEERING WENT OUT.

Mileage: 80,000

CAMPAIGN NUMBER 18V804000, SUZUKI HAS NO PLAN TO CORRECT POWER STEERING ISSUE. I HAD IT FIXED MYSELF AND SENT SUZUKI A COPY OF THE BILL REQUESTING REPAYMENT, DENIED BECAUSE OF A USED PART INSTALLED. I SPOKE WITH SUZUKI HEADQUARTERS AND THE CAR DEALERSHIP I BOUGHT THE CAR FROM NEW, THEY WERE NO HELP.

Mileage: 75,000

STEERING:HYDRAULIC POWER ASSIST:PUMP, THERE WAS A RECALL AND I CALLED SUZUKI AND ALL THEY DO I HANG UP ON ME. *TR

STEERING:HYDRAULIC POWER ASSIST:PUMP, THERE WAS A RECALL AND I CALLED SUZUKI AND ALL THEY DO I HANG UP ON ME. *TR

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE DRIVING AT 10 MPH AND ATTEMPTING TO TURN THE STEERING WHEEL LEFT, THE CONTACT OBSERVED AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SWITCH INTO THE PARK POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN), BUT THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING). THE FAILURE MILEAGE WAS 76,502.

Mileage: 76,502

UPON ENTERING AN INTERSECTION, THE POWER STEERING FAILED TO OPERATE RESULTING IN A DRAMATIC INCREASE IN THE FORCE REQUIRED TO MANEUVER THE VEHICLE. THIS COULD HAVE RESULTED IN A COLLISION WITH OTHER VEHICLES OR PEDESTRIANS. *TR

Mileage: 46,250