10
Complaints
4
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints

Showing 10 of 10
Aug 18, 2015 109 mi

I WAS DRIVING MY CHILDREN HOME AND I HEARD A THUDDING IN THE ENGINE LIKE SOMETHING WAS BREAKING. THE AIR CONDITIONER WENT HOT INSTANTLY AND I TRIED TO CHANGE LANES TO PULL TO A STOP TO LOOK AT IT. WHEN I STOPPED AND TRIED TO TURN THE CORNER, I FOUND IT VERY DIFFICULT TO STEER. I COULDN'T TURN PROPERLY AND WAS TURNING WIDE INTO THE OTHER LANE BECAUSE OF THIS. MY 4 WHEEL DRIVE WENT INTO MOTION AND NOW I HAVE TO CLICK THE BUTTON TO BE ABLE TO REVERSE OR STEER PROPERLY (SO THAT I'M NOT ON THE 4 WHEEL DRIVE SETTING) BUT THE LIGHT FOR THE 2 WHEEL DRIVE BLINKS. MY BRAKE LIGHT AND CHECK ENGINE LIGHT ARE ON.

Aug 18, 2015 109 mi

I WAS DRIVING MY CHILDREN HOME AND I HEARD A THUDDING IN THE ENGINE LIKE SOMETHING WAS BREAKING. THE AIR CONDITIONER WENT HOT INSTANTLY AND I TRIED TO CHANGE LANES TO PULL TO A STOP TO LOOK AT IT. WHEN I STOPPED AND TRIED TO TURN THE CORNER, I FOUND IT VERY DIFFICULT TO STEER. I COULDN'T TURN PROPERLY AND WAS TURNING WIDE INTO THE OTHER LANE BECAUSE OF THIS. MY 4 WHEEL DRIVE WENT INTO MOTION AND NOW I HAVE TO CLICK THE BUTTON TO BE ABLE TO REVERSE OR STEER PROPERLY (SO THAT I'M NOT ON THE 4 WHEEL DRIVE SETTING) BUT THE LIGHT FOR THE 2 WHEEL DRIVE BLINKS. MY BRAKE LIGHT AND CHECK ENGINE LIGHT ARE ON.

Feb 6, 2014 Crash 185,000 mi

TL* THE CONTACT OWNS A 2006 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO SWITCH TO LANES, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED. THE VEHICLE THEN DRIFTED ABNORMALLY TO THE RIGHT AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUFFERED A MILD CONCUSSION. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE CONTACT WAS NOT INFORMED BY THE MECHANIC WHAT CAUSED THE DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

Feb 6, 2014 Crash 185,000 mi

TL* THE CONTACT OWNS A 2006 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO SWITCH TO LANES, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED. THE VEHICLE THEN DRIFTED ABNORMALLY TO THE RIGHT AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUFFERED A MILD CONCUSSION. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE CONTACT WAS NOT INFORMED BY THE MECHANIC WHAT CAUSED THE DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

Dec 6, 2011

2006 SUZUKI XL7. CONSUMER WRITES IN REGARDS TO RECALL NOTICE REGARDING POWER STEERING PUMP. *TGW THE CONSUMER STATED HE RECENTLY RECEIVED A SECOND RECALL NOTICE REGARDING THE POWER STEERING PUMP. THE VEHICLE WAS REPAIRED ON JANUARY 14, 2010 AND THE INFORMATION WAS SUBMITTED TO SUZUKI ALONG WITH THE FIRST RECALL NOTICE WHICH HE RECEIVED ON OR ABOUT AUGUST 20, 2010, WHICH WAS SEVEN MONTHS AFTER THE VEHICLE WAS REPAIRED. THE CONSUMER WAS INFORMED BY SUZUKI, THEY WOULD REIMBURSE HIM FOR THE REPAIRS, BECAUSE HE DID NOT KNOW THE PART NUMBER. *JB

Dec 6, 2011

2006 SUZUKI XL7. CONSUMER WRITES IN REGARDS TO RECALL NOTICE REGARDING POWER STEERING PUMP. *TGW THE CONSUMER STATED HE RECENTLY RECEIVED A SECOND RECALL NOTICE REGARDING THE POWER STEERING PUMP. THE VEHICLE WAS REPAIRED ON JANUARY 14, 2010 AND THE INFORMATION WAS SUBMITTED TO SUZUKI ALONG WITH THE FIRST RECALL NOTICE WHICH HE RECEIVED ON OR ABOUT AUGUST 20, 2010, WHICH WAS SEVEN MONTHS AFTER THE VEHICLE WAS REPAIRED. THE CONSUMER WAS INFORMED BY SUZUKI, THEY WOULD REIMBURSE HIM FOR THE REPAIRS, BECAUSE HE DID NOT KNOW THE PART NUMBER. *JB

Jan 8, 2011 59,010 mi

I WAS LEAVING THE PARKING LOT AND NOTICED SOME EXCESSIVE MOVEMENT IN THE STEERING WHEEL. IT FELT LIKE IT DIDN'T RESPOND TO WHAT I WANT IT TO DO. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT THE STEERING WHEEL WAS COMING OUT, THE BOLT THAT HOLDS THE STEERING WHEEL TO THE COLUMN WAS LOOSE. MY CAR IS A SUZUKI 2006 XL-7 WITH 59000 MILES AND NEVER HAD A ACCIDENT OR ANY WORK DONE TO IT. I FEEL THAT THIS IS NOT ACCEPTABLE THIS IS A MAJOR PROBLEM AND IT MAY COME OUT WHILE DRIVEN IN THE HIGHWAY.

Jan 8, 2011 59,010 mi

I WAS LEAVING THE PARKING LOT AND NOTICED SOME EXCESSIVE MOVEMENT IN THE STEERING WHEEL. IT FELT LIKE IT DIDN'T RESPOND TO WHAT I WANT IT TO DO. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT THE STEERING WHEEL WAS COMING OUT, THE BOLT THAT HOLDS THE STEERING WHEEL TO THE COLUMN WAS LOOSE. MY CAR IS A SUZUKI 2006 XL-7 WITH 59000 MILES AND NEVER HAD A ACCIDENT OR ANY WORK DONE TO IT. I FEEL THAT THIS IS NOT ACCEPTABLE THIS IS A MAJOR PROBLEM AND IT MAY COME OUT WHILE DRIVEN IN THE HIGHWAY.

Aug 18, 2010 Crash 120,000 mi

TL* THE CONTACT OWNS A 2006 SUZUKI XL7. THE DRIVER WAS TRAVELING 35 MPH WHEN SHE HEARD AN UNUSUAL NOISE IN THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AS THE STEERING FAILED AND CRASHED INTO A TREE. SHE SUSTAINED INJURIES TO HER ARMS, NECK, AND STOMACH. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD AND NECK. THE REAR PASSENGER SUSTAINED INJURIES TO THE STOMACH, HEAD, AND FACE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL AND THAT HIS INSURANCE COMPANY COULD FILE A CLAIM AGAINST THEM FOR POSSIBLE REIMBURSEMENT. IN AUGUST 2010, THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN ID NUMBER: 10V250000 (STEERING: HYDRAULIC POWER ASSIST: PUMP) ADVISING THERE WAS A DEFECT IN HIS VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.

Aug 18, 2010 Crash 120,000 mi

TL* THE CONTACT OWNS A 2006 SUZUKI XL7. THE DRIVER WAS TRAVELING 35 MPH WHEN SHE HEARD AN UNUSUAL NOISE IN THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AS THE STEERING FAILED AND CRASHED INTO A TREE. SHE SUSTAINED INJURIES TO HER ARMS, NECK, AND STOMACH. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD AND NECK. THE REAR PASSENGER SUSTAINED INJURIES TO THE STOMACH, HEAD, AND FACE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL AND THAT HIS INSURANCE COMPANY COULD FILE A CLAIM AGAINST THEM FOR POSSIBLE REIMBURSEMENT. IN AUGUST 2010, THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN ID NUMBER: 10V250000 (STEERING: HYDRAULIC POWER ASSIST: PUMP) ADVISING THERE WAS A DEFECT IN HIS VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.