2018 TESLA MODEL 3 Suspension Problems

I purchased this car new in 2018 and recently replaced the front lateral suspension arm due to worn bushings. During the process, I discovered that one of the 14 mm bolt threads on the right side of the suspension arm had a helicoil inserted. While removal was straightforward, reinstalling the bolt proved difficult. I spent several hours reattaching it to the new suspension arm, but did not apply full torque, as I was concerned about damaging the helicoil or stripping the thread. My main concern is that the factory has stripped the original thread and used a helicoil instead of replacing the affected part. Although the repair has held so far, I am unsure if this is a safe long-term solution, as the helicoil could fail while driving. I contacted Tesla, who advised me to visit their service center. At the Centinela location in Los Angeles, the supervisor informed me that, since the warranty has expired, they can only perform a visual inspection.

The front suspension began having grinding noises. This was especially pronounced during turning at low speeds. At 58k miles. Tesla charged for having a tech ride along. They then did a front suspension investigation and said the following parts all were damaged and required replacement. Lower Compliance Links Lower front suspension links Lateral links Subframe assembly It would be consistent with the following recall on the bolt which attaches the lateral link to the subframe [XXX] The make, model and manufacture time align with the recall. Tesla did not provide the damaged parts. Cost was in 4982.91 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The front suspension control arm was completely detached due to unfastened bolts. While this happened on the parking lot at low speed, such detachment at highway speed would certainly lead to major damage, loss of control and injuries or death to the driver. Pictures attached show that the bolts did not have any thread lock applied and simply unscrewed themselves due to vibration. The vehicle was brought to Tesla service, where the owner was charged $3700 for repairs. The customer's complaints that this is a structural/manufacturing problem were ignored by Tesla representatives.

We noticed that one of our tires was leaning inwards and the alignment was completely shot. There was no event that caused this but just noticed it one day driving. After having to replace two new tires, we took it into the Tesla dealership and they found that the control arm and suspension as well as the frame underneath is broken. The car has a clean tittle and this problem use to be covered by Tesla but for some reason now is not and this is a big steering and safety issue! We should not be responsible for the cost to fix the car if this has happened so often in the past!

The front upper control arms on my 2018 Tesla Model 3 have failed multiple times, producing loud clunking, popping, and binding noises during steering. The issue has worsened and poses a serious risk of loss of control while driving. Tesla replaced these parts under goodwill in the past, but the failures have returned. The most recent incident occurred around 03/05/2025 at approximately 106,867 miles. The failure has been confirmed and documented by Tesla Service Centers, and I have multiple invoices showing repeated replacements of the same components. The problem directly affects steering and suspension safety.

Front suspension creaking noise, took in for service, techs ultimately found the front subframe captive welded nuts that secure the front links had sheared off, requiring a replacement of the subframe and some other suspension components. Nuts, which were initially welded to the subframe during assembly, were loose on both sides. No associated damage or impact, normal use over 7 years of ownership. This is also a common issue, and is already associated with a very limited recall (21V-835) but for whatever reason, this failure is still occurring quite often in the wild - normally with far more extreme consequences than in my case.

The first time the lower Lateral Links on the front right side just broke and luckily it didn't happen on the highway with passengers Right now I hear the same noises again coming from the driver's left side from the lower Lateral Links I am afraid that it will happen again and that’s really scary I drove many cars before and never felt so unsecured I don't understand how such a safety problem is not being addressed. I hear and read that other Tesla owners are also reporting the same problem.

The front passenger side upper control arm is squeaking and causing vehicle to drift to right, vehicle only has like 60k miles and the upper control arms have been replaced by Tesla before

The contact owns a 2018 Tesla Model 3. The contact stated that while his wife was driving at slow speeds, after completing a right turn, there was an abnormal sound coming from the front passenger’s side suspension. The contact stated that increased effort was required to maneuver the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the passenger’s side control arm had disconnected. The contact was informed that two bolts that secured the control arm to the frame were missing. The contact also stated that the bolts were found by the tow truck driver while loading the vehicle for towing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

Mileage: 95,000

My car started having loud noises and suspension on both side of my car started making noises and both control arms along with sway barrings and struts are gone bad.

Front suspension creaking & rattling going over bumps Tesla took days & days & never called me w/ problem I kept calling in!! Finally decide it is a KNOWN recall problem w/ Suspension bolts & sub frame! They told me they torqued them & would test drive for noise & I never heard from them! I had to call in. Suddenly I had a $4200 estimate for repairs including $322 1.24 hours of diagnosis??? A known problem other 2018 Tesla’s have been recalled for ??? Very suspicious?? How do I know they didn’t torque it too far & strip bolt themselves??

The bolt/fastner holding the control arms almost backed all the way out. I was driving and heard metal sound it got worse on the drive home. I also noticed the alignment to get worse and when I got home I looked and the bolt/ fastner almost came out. There is a tesla recall for only a small percent for my year with that issue. Tesla wants 4k to replace it. It is a huge safety issue. I have a family and it could have been serious if it detached not only to me and my family but other vehicles other pedestrians.

Front suspension is making very weird and loud noises. Issue is associated with the front suspension links becoming loose.

While regularly driving I experienced a gradual squeaking sounds from the front suspension. A few moments later I noticed that my steering wheel was acting as if it didn’t have power steering. I’m lead to believe that due to the poor design of my Model 3, that the outside elements were easily able to make its way to my Universal power steering shaft leading Tesla to remove and replace my steering shaft and my Upper control arms as well. The rust on the U shaft was incredible, I’ve only driven in the snow one time and immediately the noises starting happening. I paid everything out of my own pocket due to the undeliverable conditions my steering wheels was in.

Right front upper control arm began making noise and was replaced under warranty at 42k miles in Sept 2019. Left front upper control arm failed around 50k miles and caused a wreck resulting in $8,365 in damages in April 2021. When fixing one side it is standard to replace the other and Tesla was negligent. Upon fixing the left side suspension at Blue Ash Auto Body in 2021, the brake caliper came loose while driving on the highway while on a vacation. This caused an additional $1500 or so in charges. Both of these incidents put my life and my son's life in danger. About a week or two after the caliper problem, Tesla issued a recall for that part stating that it is now single use only.

Vehicle Information: Make: Tesla Model: Model 3 Mid Range Year: 2018 VIN: [XXX] Mileage: 60,000 Issue Description: My 2018 Tesla Model 3 is experiencing premature wear of the front upper control arm ball joints and lower links at only 60,000 miles, despite the sealant fix from Tesla Service Bulletin SB-20-31-006 being previously applied. This premature wear suggests a defect in materials or design and poses a potential safety risk due to compromised handling. Request: I would like some information on the current situation, if tesla has already told their stance on the issue, if I qualify for any coverage even out of warranty. Anything that can help others when their suspension front goes out extremely prematurely. Contact Information: Name: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car started making a strange high pitched creak sound whenever I would turn the steering wheel, or go over bumps in the road. I brought the car to Tesla and they informed me that the following parts needed to be replaced. 1. Front Lower Compliance links (left and right) 2. Front Lower Lateral Link (left and right) I was notified that the failure of those components was a potentially serious safety issue, and that the parts needed to be replaced as soon as possible. I had Tesla replace the parts, so the issue cannot be inspected. The problem was verified by the Tesla Service Center, and was not seen by any other professionals. There were no real warnings, other than the annoying squeak sound whenever the sterring wheel was turned. The sound first appeared in November of 2024.

The front suspension lateral link on our Model 3 came detached from the subframe as the bolts someone loosened. This is a known issue and Tesla has issued a recall (NHTSA Recall No: 23V-235) on this year Model 3, but our VIN is not included in the recall. It seems that this issue is wider than the cars the original recall has included. Upon detachment, the wheel steering did not work, and if it highway speeds, could have cause a fatal accident.

The suspension on this car developed a persistent noise that worsened over time, prompting me to schedule a service appointment at the Tesla dealership. Although my car has less than 40,000 miles and has been driven primarily on well-paved city roads, both front suspensions were found to require extensive repairs, a final bill of approximately $2,100. Safety Concerns: Frequent Suspension Issues in Teslas: Online research and data from the NHTSA indicate a disproportionately high number of suspension and steering complaints for Tesla vehicles. In 2023, Tesla owners filed over 260 complaints, significantly higher proportionally than Toyota, despite Tesla's much smaller sales volume. Such trends suggest potential systemic quality issues in Tesla’s manufacturing process. Simultaneous Suspension Failure: The need to replace multiple components in both front suspensions at just 30,000+ miles raises serious questions about the reliability and safety. A single suspension failure could be a bad luck, but simultaneous failures point to broader design or manufacturing problems. Risk of Accidents: Suspension failure compromises vehicle control, increasing the risk of accidents that endanger drivers, passengers, and others on the road. Transparency Issues in the Repair Process: The initial repair estimate of $200 excluded labor costs and was revised to $400 without prior clarity. After inspection, the cost escalated to $2,100, leaving me no option but to approve the repairs without the ability to verify their necessity. Lack of transparency in repair recommendations, coupled with Tesla’s track record of suspension complaints, undermines customer trust and raises concerns about the integrity of the repair process. In conclusion, my experience highlights potential safety risks and quality control issues with Tesla vehicles. Suspension defects not only burden customers with significant costs but also pose a serious hazard on the road.

The contact owns a 2018 Tesla Model 3. The contact stated that on several occasions while making left or right turns, there was a loud clanking noise emanating from the front of the vehicle. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the lower control arm bushings had deteriorated and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer several months later where it was diagnosed that the bushings and one of the well nuts had sheared off, and the subframe needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Mileage: 40,000

Control arm of the left front suspension system detached with no warning other than an occasional noise that started about 2 weeks before the incident, usually when turning the front wheels at slow speed. This was a potentially dangerous situation for the driver, passengers, and any other vehicles on the road as the tire could have come off at any time. Fortunately the car was being parked (0-1 mph) in a non-congested area when the control arm detached. The vehicle (total mileage approximately 42k) was towed to a Tesla Service Center 2 days later where the problem--first diagnosed by the tow truck driver--was confirmed by a Tesla service representative. There was no warning of any problem other than the occasional noise mentioned previously. If this parts failure had occurred at high speed on an interstate highway, it would likely have been deadly!

Control arm issue and linkage cable.

Under-torqued Lateral link bolt These bolts are known to fall out or cause damage to bushings from being installed improperly Failure of the suspension would result in the suspension collapsing and the car becoming uncontrollable, with serious risks at higher speeds Out of pocket repair has been made by Tesla Component has been inspected and tightened to spec No warning sings, other than loud, clunking noises At 40k miles on smooth roads, this is not a driver issue, but a manufacturer assembly issue. They already have a recall for other VINs in other years, but I believe this should be expanded to more VINs and years, as this appears to be a common issue.

Front suspension lateral link fasteners loosened, allowing the lateral link to separate from the sub-frame. I have a 2018 Model 3 and this seems to be the exact same issue that led to a recent recall with the help of the NHTSA. Recall no. 23V235000 SB-23-31-001 An expansion of previous recall number 21V-835. I noticed for months something was slightly off in the front right area of the car. I brought it into the Tesla service center, they drove it and didn't notice anything. About a month later the lateral link separated from the subframe rendering the car undriveable. I had it towed immediately.

1. I had my car for only 6 years, and the main monitor would randomly go black. I have to do multiple hard resets to get it to work again. 2. I'm getting a Front left safety restrain system fault, on a car that I had only for 6 years. Compared to my Prius that I had more than 10 years, which I had no problems AT ALL, Tesla is junk. 3. Front suspension is squeaking when making turns at slow speeds. Review of YouTube indicates that this is a very common problem. Tesla should fix this for free instead of charging $800.

The contact owns a 2018 Tesla Model 3. The contact stated that while making a right turn, there was a loud bang, and the vehicle came to a stop. The contact stated that the bolt left lateral link on the suspension was hanging with the bolt detached and the second bolt missing. The vehicle was towed to a dealer where it was diagnosed that the left lateral link suspension subframe, steering rack, and driver’s side fender needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V235000 (Suspension). The manufacturer was notified of the failure. The failure mileage was 81,976.

Mileage: 81,976

On [XXX], I started driving to work when I heard an click from my front wheel. The car was driving without any problem. After a while when making a U-turn, the car front wheel got completely locked with a "grinding sound" and I lost control of the car. Fortunately, it was at low speed and I just stopped driving, If it was at high speed, it could've been a horrible situation. I had to park my car, call Tesla and tow the car to them as it was not drivable. After initial evaluation, they said the bolts of the right suspension lateral arm were not only loose, but detached and fell off, so there was physical locking between the wheel and the lateral arm. Also the bolt attachment site at the subframe was completely worn out so they needed to change the whole subframe and both lateral arms. Beside a clear RECALL from TESLA models 3/y made between 2018-2020 about the exact same issue, and this event being for the same exact problem, Tesla keeps not appreciating that and says that recall is gone. Tesla says the loose component will be audible before it completely separates, but it was not in my case. Looking at people's posts in public media, I strongly believe Tesla is ignoring this life-threatening deficit in these cars and models and this can put the lives of many drivers at risk. While I paid out of pocket for repairs, I'm more concerned about the safety of driving my and similar cars at the moment, so I request adequate investigation. Here is some evidence: [XXX] [XXX] [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was called told suspension issue unrelated to accident. Sounds like a recall from the same year and same model. Could it be under this recall? Suspension: Front Recall date 2023-03-30 Recall no. 23V235000 Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame. Recall consequence A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash. Recall action Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752 (tel:1-877-798-3752). Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous re call number 21V-835.

Car was making clunking sound, so made an appointment with service center. Before appointment, clunking sound stopped. Around the same time the clunking stopped we found a bolt in the driveway. Took into service and was told a bolt was missing from the lower lateral link which sounds quite concerning. I'm told by others had both bolts fallen out the wheel would have tipped inward or outward and damaged the fender and possibly caused an accident. I searched recall notices and I found recalls and/or bulletins with the same problem in similar but not the same VIN range as our vehicle and have read of others with similar problems not covered by recalls. There had been no previous work done on the front suspension.

The contact owns a 2018 Tesla Model 3. The contact stated that there was an abnormal sound underneath the vehicle. There were no warning lights illuminated. The front passenger restraint message was displayed. The contact received notification of NHTSA Campaign Number: 24V376000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the front lower link was tearing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 37,000. Parts distribution disconnect.

Mileage: 37,000

During the first 5 years of ownership and while under warranty I experienced many creaks in the suspension that did not sound normal. I took it to the Tesla service center many times but was often unable to reproduce the sound when needed and told there was nothing they could do. When a technician did finally hear the sound, Tesla resealed the ball joints at no cost. This was a short-term fix and the problem persisted. After doing some research on my own I have found that this is a known defect in my car model along with the control arms often failing which can cause loss of control of the car. I am now over a year past my warranty and the control arm did in fact fail at 46,000 miles. I experienced a loud creak/rubbing sound when driving over any uneven surface. This happened overnight and was not due to any incident. When I brought the car for repairs and inquired about all of this I was told that this is normal wear and tear and that because it is such a heavy car it is not an unusual repair. I pressed the technician sharing the information I had researched and he said that he would not charge me for the labor. Because this is a known defect and I have read about many owners having to replace the control arms multiple times (often at very low mileage), I continued to argue for no cost to me which was finally granted. That being said, Tesla definitely knows it has a defective product and is doing everything it can to make owners responsible for any cost.

the suspension: the control arms and lateral links suddenly stopped working. No trauma to car. Car only has 25, 000 miles. Very dangerous as car and steering could have stopped working suddenly and cause death and an accident. No warning lights went on at all. Only a sudden grinding and clanking sound. I had to pay over $2000 out of pocket to repair and I had to wait a full month before they were able to diagnose and repair it. It was diagnosed and repaired by a Tesla dealer.

Front control arms are indicating loud noises suspected to be failure of these components. The vehicle handles poorly at speeds over 35 mph as a result. I contacted Tesla and they were to schedule a service appointment back in May but it hasn't happened. The internet shows this to be a very common issue with selected recalls for these components. I never received a recall notice. My car is out of warranty for both mileage and length of time.

The contact owns a 2018 Tesla Model 3. The contact stated that after taking the vehicle for service, the contact was made aware that the front suspension lateral linkage bolt had detached and that the bolts were damaged. No warning lights were illuminated. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V235000 (Suspension); but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 51,000.

Mileage: 51,000

The first time was rattling and squeaking from front driver's side wheel. It got progressively worse so I took it in and they replaced the control arms. About 10 months later the rattling is back. This time Tesla says it's a different problem. I need to replace the lateral links, the compliance links and get a wheel alignment.

My car began making a loud creaking noise that was palpable in the gas pedal on turns, especially when turning into an incline. I requested service from tesla who gave me an appointment approximately a month after my request. The noise grew louder and more frequent so I messaged service again to make sure the car was safe to drive and see if an earlier time was available. They replied that yes it was safe and no there was no earlier time. Soon thereafter I pulled into a parking spot and heard a very loud noise from the front left and got out to find the left front wheel bent inward and support components hanging from the bottom of the car in contact with the pavement. Per Tesla service's report, "front suspension damage and driver side front finder damage...left front strut damage, front sub-frame assembly damage, lower lateral links damage, aero shield is damaged, and both front lateral and compliance link brushings torn." Recommend to replace front suspension lower lateral and compliance links, both front upper control arms, left front strut, front sub-frame assembly and perform four wheel alignment. Steering rack feels harder than normal while turning on the lift. Recommend to replace steering rack assembly" The technician stated that this appeared to be due to "collision damage". The car was hit while parked a year ago, but a Tesla-authorized collision repair facility did not identify damage to any of these components at the time of repair. The quote for repair currently is $7374.47.

My steering wheel on my 2018 Tesla Model 3 Long Range, began to groan louder and vibrate periodically when the steering wheel was turned, especially at lower speeds. At speeds roughly under 50 MPH, the front wheel fender area would vibrate frequently, and more often when I encountered speed bumps or dips in the pavement surface. I contacted Tesla early 2024 through my Tesla app, explained what I was experiencing. Tesla determined I may set a mechanical appointment for 01/14/2024 with a "repair estimate" that was approximately $175.00. Upon preview by the service-intake representative (I do not remember name), he pushed down on my front fender area, heard the "groan" and informed me that my vehicle's issue was "very common and easily correctable, that should not cost me more than $200” in his estimation. A couple hours after dropping off my car, I got a call from another representative from the Berkeley Tesla Service center, informing me that the damage was more extensive and would be approximately $2100 (labor included), which involved a broken control assembly, replacing Front Upper Control Arm Assembly, Right hand and Left hand, Front Lower Compliance Link Assembly Right and Left sides, Lateral Lower Front Links Right and Left sides, an alignment, and various bolts & nuts parts.. or if I choose to not move forward with repair, I can come back to pick up my vehicle without repair costs. On the phone, I brought up that I read the NHTSA and Tesla issued a recall on some vehicles within the same year as my vehicle, however, I was informed over the phone, since I was not notified nor was "on the list," I was NOT covered. I was very concerned with vehicle operating safely so I paid for these repairs out-of-pocket. If my front suspension failure / safety matter is very similar to over 400 Tesla recalled vehicles whose vehicles experienced the same issues, I am hopeful my vehicle can be included in this matter and be reimbursed for my paid repairs.

My car began producing very loud creaking noise at low speed. I brought the car into a Tesla service center and the technician said that this was a well known issue with the upper control arm of the front suspension. He mentioned he performs this repair every day. I was given an estimate of approximately $200 to repair the suspension. I later receive an updated estimate of $1,850. Tesla states there was extensive damage to the front suspension. In addition to the upper control arms; the compliance and lateral links of the front suspension were torn. The technician confirmed that the torn components posed a safety risk. This was shocking as the car only had 33,500 miles on it. I asked about the expected wear life of these components. Tesla was unable to provide me with an answer. Later I was reading discussions of this issue on an owner's forum. Many owners report this issue and have replaced their front suspension two or three times only to have the issue reoccur. It appears that Tesla knowingly sold vehicles with defective components, creating a safety issue; and have placed the burden of repairing and replacing these components on consumers.

Left and right upper control arms failed, as did both front lower lateral links. Same issues as the vehicles recalled as part of 2 different recalls by Tesla: [XXX] Car requires over $2,000 of out of warranty repairs despite this clearly being a manufacturer defect and car should have been included as part of the previous recall(s). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Suspension bushings failing after 40,000 miles. There is ample evidence online that Tesla's have serious suspension and steering issues, just do a search for Tesla Whompy Wheels. In China the government cracked down on Tesla and required a physical recall and replacements of defective parts. Why is the US not protecting drivers the same way the government of China is? Please issue a recall on Tesla suspension and steering issues. Tesla is quoting us $1,300 to repair a suspension with 40,000 miles on it. The attached invoice does not show their quote, they deleted the quote when we told them no. We cannot afford this repair at this time but this is a serious safety issue on a low mileage car and I am disappointed that NHTSA is not requiring Tesla to fix this obvious defect.

The front right lower control arm, sub frame, and bolt(s) failed causing unsafe driving conditions while myself and my kids were in the car. There is a recall on this part for many of the exact same year, make, and model as my car: NHTSA campaign ID: 23V235000. Tesla recall SB-23-31-001 (info pulled from NTSB site). My VIN wasn’t on the recall, but there is clearly an issue, so I was forced to pay for this. Please add my VIN so I can be reimbursed and also get the other side repaired for safety reasons.

Front control arm and ball joints have been replaced twice for the same issue and I have looked into a bunch of message board groups and it's a common issue. Ball joints and control arm wear and rust abnormally and unusually fast. It happens about every 2 to 2.5 years.

Full service history is detailed below. Since purchasing the Model 3 in April 2018, we have had three different instances of issues with control arms/suspension system. The most recent instance occurring this week (February 12, 2024) required the whole suspension system to be replaced with only 63,900 miles on the vehicle. The suspension system should not need replacing on a vehicle with only 63,900 miles on it. We have now had to pay Tesla $1,357.57 to continuously fix the issue with the suspension system on a car that is not even 6 years old with less than 64,000 miles on it. During an interaction with a Tesla technician for the second instance noted below, we were told that Tesla undersized the control arm leading to failures. He commented that they replace control arms on Model 3s on nearly a daily basis. This is clear negligence by Tesla and we would urge the NTSB to take immediate action. I know we are not the only Tesla Model 3 owners that have experienced control arm/suspension issues. Car Purchase Date: 4/7/2018, ~25 miles on vehicle Service Visit 1 on 7-23-2021 Odometer 42,790 Cause for visit: Creaking noise when turning or going over bumps Items replaced: 1) Front Upper Control Arm Left Parts = $0 (under warranty) Labor = $0 (under warranty) Service Visit 2 on 8-25-2022 Odometer 51,321 Cause for visit: Creaking noise when turning or going over bumps Note: Was told by service technician that Tesla undersized the control arm leading to failures. Commented that they replace control arms on Model 3's on nearly a daily basis. Items replaced: 1) Front Upper Control Arm Right Parts = $92.48 Labor = $0 Service Visit 3 on 2-12-2024 Odometer 63,898 Cause for visit: Car violently shudders when turning and felt like the front end side was going to collapse one time on a turn Items Replaced 1) 2x Lower Lateral Link Front - 2) 2x Lower Compliance Link - 3) Front Upper Control Arm Left Parts = $1019.99 Labor = $245.10

Clunk and popping sound while driving, especially while turning the wheel or going over bumps in road. Maneuverability and control of vehicle felt impacted which could have resulted in an accident, damage to property, and injury and/or death of people. The issue was reproduced at the vehicle's Service Center and identified as a lose bolt that connects the front suspension lateral links to the subframe. This issue sounds very similar to a previous recall for the same make, model, and year of this vehicle, but the VIN for this particular vehicle was not included in that recall.

This seems to be related to NHTSA Campaign Number: 23V235000. My front right hand lateral link bolt managed to back itself out and broke off the nut that contains the bolt. This is confirmed by Tesla service center in Burbank. This is a HUGE safety risk as the front end was not properly fastened and at highway speeds could have caused an accident risking injury and death. The only warning of the issue was a knock sound being heard when the car is turned fully at slower speeds. There was also a slight rattle heard while driving over uneven roads. The result was an out of pocket charge of $3000+ to the car owner. The car was never included in the original recall or the subsequent expansion of the recall. Clearly the issue is more wide spread and should be fixed by Tesla

When seated in my car, I turned the steering wheel and I heard a clunk noise by the driver side. After trying to turn it back, my car dropped and I checked outside and it looks like something related to the axle or arms caused the issue. My axle seems to have separated and fell off and a bolt came off. This is a safety issue and I could’ve died if I was driving at higher speeds like on a highway.

This vehicle has had steering squeaks for a really long time. I've had ball joints sealed, control arms replaced and now lateral links replaced for damaged bushings. This has cost me a significant amount of money and the bushings show tears that could have resulted in loss of control.

At just over 50,000 miles, my Model 3 experienced a failure of its upper control arm on the drivers front wheel; the suspension was exhibiting loud creaking noises over bumps and road imperfections. While Tesla refers to this issue as "noise, vibration and harshness" and has previously applied a service bulletin to my vehicle where sealant was applied to prevent water ingress into the joint, continued driving on a failing component as critical as the suspension could cause an accident. Furthermore, they consider the repair something the customer has to pay for. My vehicle is currently sitting at Tesla service with no feedback as to the final cost of repair or even when they will complete the repair.

Front suspension components need to be replaced due to loud creaking noise, vehicle is out of warranty and has only 42687 miles. There are several bulletins on related suspension issues, [XXX] Testa did replace the controls arms in this car on 09/09/2021 but it seems like the same defective parts were used. They replaced defective parts under warranty with the same type of defective parts but are refusing to warranty the repair since their parts only have a 1 year warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front suspension components needed to be replaced, vehicle was out of warranty and had only 43000 miles. These parts should last for much longer the 4 years and 43000 miles. No incident, but car squeaked at all speeds. Repair cost was $1600

Tesla replaced the upper control arm assembly in February 2021 after I complained that there was a squeaking noise when moving the steering wheel. My car and components are available for inspection. I was concerned that the front suspension would break leading to an accident. Tesla inspected and confirmed the issue. No warnings or message were displayed by the car.

At only 30,000 miles, the car began exhibiting terrible creaking sounds during colder temperatures whenever the suspension was active. Upon inspection, a Tesla technician claimed the ball joints on the upper control arms were “worn” and bushings on the lateral links were “torn”. Looking online, it’s clear this was due to defensive design/manufacture, as it’s happened to numerous vehicles. It appears that Canada and Europe have already forced Tesla to address these issues.

Front upper control arm ball joints squeaking noise. Turning the steering wheel produces loud squeaking noise. The ball joints seem susceptible to outside elements (ie water from raining) and lose internal grease and dried up creating frictions. 2018 Tesla Model 3 Long Range

After taking in my Tesla Model 3 for a loud creaking noise coming from the front right suspension, the Tesla service specialist said the suspension control arms are cracked and the car is dangerous to drive. I asked how this is possible. The Tesla specialist said the suspension is made of aluminum and cannot support the weight of the car. He said this is a known issue. However I was told I need to pay $2,300 for the repair because the car is out of warranty by 1 year. Since my car has under 29,000 miles, and this is a known flaw that is not the fault of the driver, I feel Tesla should pay for the repair. At this point I cannot afford to pay for the full repair (I paid for only the creaking fix which cost $400), so I am forced to ground my car until I earn enough money to pay for the repair. In my view this is wrong, and ask for NHTSA to investigate why such a dangerous flaw is allowed to persist, with consumers forced to pay for its repair - even on a car with less than 30,000 miles. Thank you for your attention. PS, this webpage does not allow me to load any files (I am using Safari). I would like to upload the detailed Tesla service estimate.

Same exact issue as NHTSA ID: 23V235000 but for some reason my VIN is not part of the recall. Had to get it repaired by Tesla and paid out of pocket.

A bolt in the control arms of my Model 3 broke. I took it in for repair. They blamed me for hitting the bottom of the car. They changed both upper and lower control arms and charged me about $500 for it. This is a major safety problem that Tesla doesn’t accept the blame for, even though I have seen many complaints online about this issue. They should recall all the affected models and fix it before it causes dangerous situations on the road.

The front suspension lateral link fasteners on the driver side wheel came loose and fell off the car in my driveway when I was backing up the car. There is an active recall for this issue - 23V235000, but my VIN wasn't included in that recall.

Driver side compliance link bushing and lateral link bushing were both torn and required replacement of entire lateral and compliance links. Major suspension components failing when the vehicle has only 27k miles is unacceptable and unsafe, potentially effecting drivability. Obviously poor quality parts were used during manufacturing and replacements should be covered by recall or goodwill regardless of whether the vehicle is under warranty or not. I found several online articles describing this problem and it is a known issue. [XXX] [XXX] [XXX] The Tesla service manager admitted the problem, stating he sees a lot of control arm and bushing problems. Yet Tesla refused to stand behind their product, and charged nearly $1500 for the repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

First Occurrence (5 Oct 2023): On 5 Oct 2023, as I was backing my 2018 Tesla Model 3 into a parking spot, I heard a loud metallic sound as I turned the wheels. I stopped the car to investigate and found a large bolt (about four inches long) under the front end of the car. Further inspection revealed that a similar bolt was partially backed out of the steering linkage. I also noticed the left front wheel was no longer aligned with the right front wheel. I determined the car was not drivable and I had it flat-bedded to the nearest Tesla Service Center. The service center diagnosed that the bolt had fallen out of the left lateral link and the other bolt had partially backed out. Inspection of the bolt that was recovered under the car showed no sign of wear and tear with the threads being in good condition. After the repair was completed, I asked for this bolt back for the record, but the Service Center said they no longer had the bolt. Before the repair was performed, I asked the Tesla service manager to try to determine why this bolt may have fallen out and the other bolt partially backing out. He inspected the car as well as investigating past Tesla service history and there was no evidence of damage or a repair that would have caused this issue. Second Occurrence (20 Oct 2023): On 20 Oct 2023, just 9 days after the repaired car was returned, I heard the same loud mechanical sound and scrapping noises while parking the car. I looked under the car and found the bolts on the right lateral link had started to back out. I returned the car to the service center on 21 Oct 2023 for a second repair. I voiced concern that this was a continued safety issue as bolts on critical steering and alignment components should not just back out. Fortunately, the bolts fell or backed out in a parking lot and not while travelling at 70 mph ---- potentially resulting in a serious accident and injury. NHTSA Recall 23V-235 should be expanded to more VINs.

Front left tire control arm completely separated from suspension with no obvious warning. Fortunately happened while backing out of driveway otherwise could have been catastrophic on street/freeway.

My car has has very loud creaking sounds coming from stabilizer links and upper control arms. This is a known defect and there are already service bulletins about this. Those bulletins are: SB1831005R1, SB-20-31-006 R3, SB-18-31-005 Unfortunately, when I took my vehicle into be repaired, they said that my VIN isn't covered by this recall... Yet, I am having the same issue. Tesla charged me $2,186.46 to fix it when it should have been free.

While traveling approximately 20mph, I heard a loud noise from the front of the vehicle. It sounded like I hit a road hazard, but the road was clear. I inspected the front of the vehicle and there was no visible damage. However, from then on, the vehicle would make a loud clunking noise whenever I made a turn, no warning lamps or messages. I was able to drive to a Tesla Service Center and they diagnosed it as a failure of the Front Lower Lateral Link. There have been recalls associated with the lower lateral link (SB-21-31-001) for 2018-2019 Model 3 vehicles, but my VIN was not part of that recall. It should have been part of recall.

The front suspension started making a lot of loud noises, the service center acknowledged that it's a control arm issue potentially however my VIN is not listed in a recall that was conducted for this manufacturer and they're doing more recalls on it but the manufacturer says that I have to pay for the repair despite it being a safety issue for the control arm not being tightened to the frame and suspension and potentially dislodge.

I noticed noise coming from the front driver's side wheel especially when turning. Upon inspection, I found that a nut was missing from the front suspension lateral link that fastens the link to the sub-frame. Also, the 2nd bolt fastening the link was very loose. This is exactly what happened as noted in the NHTSA Part 573 Safety Recall Report - 23V-235. Tesla service says that "there are no open campaigns for your vehicle for nuts missing". Well there needs to be as this is very dangerous.

The contact owns a 2018 Tesla Model 3. The contact stated while driving 25 MPH, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the front upper control arm, and the shifter cable needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 39,000.

Mileage: 39,000

I hit a medium sized pothole on a freeway in 2019 and cracked 2 rims. After replacing the rims and tires, I still had vibration. Now, over about 100-1000 miles, my alignment goes out and my suspension and steering begins to loosen (or feel that way), leading to steering instability, bounciness and vibration through the steering wheel. There are no warnings to identify this, but the car's own "applied offset diagnosis" will show this problem. I've been to Tesla over 10 times to attempt to repair this and they say the car is working as designed after redoing the alignment and torqueing suspension. On about 3-4 of these visits, Tesla has reproduced the problem on a test drive. In 8 of 10 of the visits, the alignment printout afterward shows the front left toe is out. Because they say this is how it is designed, I believe this is a design issue that could put myself and others at risk. I've replaced so many parts, I can only assume through process of elimination that it's the steering rack or something in the subframe being loose that's causing this. Maybe all the bolts in Teslas just get loose too easily. Overall my issue is that Tesla is unwilling to correctly diagnose or repair the problem, not necessarily that this happened in the first place. There could be thousands of other customers driving vehicles and Tesla deems as safe, but really are not.

Only when driving on HWY speeds 65 mph and above the steering pulls, while correcting to drive safely the car jerks and is very unsafe during hwy speeds as if i'm fighting to keep straight on the road. Tesla confirmed it was the lower lateral links which was replaced but did not fix the issue. the vehicle continues to have the same issue and now Telsa is saying the steering rack may need to be replaced. seems this is a common issue with this car!

Front suspension arm dislocated while driving (at 15mph). Could have been fatal had I been on the highway. Bolt connecting suspension was not broken, must have just come loose. I believe this is similar to the recall notice 21V-835, but that only covered years 2019-2021. My car is a 2018, one of the first ones released. This should have also been included in the recall. Tesla told me my car is out of warranty and to take to a body shop.

The driver side front left suspension lateral link fasteners (bolts and nuts) completely fell off, allowing the lateral link to separate from the sub-frame. This occurred at low speed attempting to turn into my home driveway and resulted in the front left fender resting only on the tire. Significant body damage was incurred, with the fender and the driver door coming in contact and obstructing initial exit of the vehicle. Tesla claimed that my car was not included in any recall, even after escalation within the service department and my insistence that they cover the costs of the repairs. They refused repeatedly. I ended up paying $2037.08 for the suspension repairs, and additional $3000 for body repairs. This would have been a catastrophic incident and failure had I been at highway speeds, which I was literally 5 minutes prior to the suspension failure.

The passenger and driver side bolts connecting the shock strut to the lower control arms have come loose. The passenger side nut is missing and the bolt has almost fallen out, just hanging on by a thread. Can make driving dangerous by increasing instability.

Bolt connecting lower control arm to the sub frame fell out as it wasn’t torqued/fastened properly during manufacturing. This caused suspension to rattle and cause wheel alignment warnings to go off.

Vehicle owned since December 2018. Squeaking noise from suspension June 2023 with no precipitating event or incident . No alert or messages. Previous front control arm replacements done. Per Tesla Service inspection, Correction: Links - Compliance - Lower - Front - RH/LH (Remove and Replace) & Correction: Links - Lateral - Lower - Front - LH/RH (Remove & Replace). Suspension issues.

THIS IS ON RECAL SB-20-31-006 R3. THE BALL JOINT OF MY TESLA MODEL 3. SQUEAKS/CREAKING, WHEN I TURN THE STEERING WHEEL, WHEN I DRIVE SLOW, DRIVE FAST, HIT ANY BUMP, TURN. THE NOISE HAS GOTTEN LOUDER. I WAS TOLD BY TESLA TAHT MY CAR DOES NOT QUALIFY UNDER THE RECAL DUE TO MY VIN#. REQUESTING ASSISTANCE TO GET THIS FIXED.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed over a speed bump, he heard a rattling sound coming from the front passenger’s side suspension. Upon visual inspection, the contact observed that a bolt had detached from the suspension. No warning lights were illuminated. The vehicle was towed to the dealer, who determined a damaged frontal lower lateral link needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V235000 (Suspension). The manufacturer was notified of the failure. The failure mileage was 56,000.

Mileage: 56,000

How was your safety or the safety of others put at risk? -Due to the Suspension recall that was released in March 2023. My car spinned out of control on the High causing my car to loose control on HW 85 south I nearly lost my life but the car stopped due to a limb in the grass. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?No, because the accident before the recall was experienced. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

My car has started making squeaky noise in the front of the vehicle. Upon getting it inspected I was told the suspension links will have to be replaced. I told the rep at Tesla that 2018 model 3 Tesla is under recall for suspension. Links as this problem is a common found problem amount this model of the Tesla. And therefore it’s under recall. But they refused and said my car is not flagged for that recall so I will have to pay to fix the problem.

Front suspension lateral link fell off from subframe while driving. No warning was given. Unable steer vehicle.

Left Lower Lateral Control Arm Failure: One of the bolts attaching the control arm to the subframe had loosened and fallen out. The increased stress caused the other attachment point on the control arm to break resulting in complete failure. Luckily, this happened in a parking lot; on the road this would amount to an extreme safety risk. The Vehicle has been inspected by Tesla and the incident occurred with out warning. There is currently an extremely limited recall for this problem (Recall # 23V-235), but my Model 3 is not included in this.

My 2018 Model 3 was purchased brand new direct from Tesla with no other drivers or accidents. In Feb of 2023 I heard a creaking sound from the front driver wheel. The steering wheel felt like it was shaking when going into lane changes. I brought it into Tesla and they found that both lateral link bolts were loose, subframe damage. The exact issue was recalled under #23V-235. I showed them the reports but Tesla refused to honor the recall because they only do it on specific vins. My VIN was clearly missed in error. There is absolutely no way that I had the exact issue as the recall and for my car to somehow be an exception. I paid $2,162.13 that needs to be refunded. This could have killed me and they are lucky that I brought the car in and found the issue before they were dragged by the NHTSA to actually do the recalls. Now they are trying to skimp on my repair because of a lucky coincidence that my vin was somehow missed.

The contact owns a 2018 Tesla Model 3. The contact stated that upon reversing out of a parking lot, an abnormal clunking sound was coming from the vehicle while turning to the right. There was no warning light illuminated. The contact continued driving and the steering wheel became loose, and an unknown object detached from the vehicle upon entering her driveway. Due to the failure, the contact decided to have the vehicle towed; upon arrival, the tow truck driver discovered that a bolt had fallen out of the vehicle. Once the vehicle arrived at the service center, the mechanic replaced a lower front lateral link and half shaft assembly. Upon investigation, the contact discovered NHTSA Campaign Number: 23V235000 (Suspension); which she linked to the failure. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was 70,950.

Mileage: 70,950

I received a message on the cars screen Steering alignment service recommended On the drivers side 2 bolts fell out at low speed which we picked up behind the vehicle. Using a jack one of the bolts was reinstalled to allow it to be driven onto a tow truck. I researched and found you had a recall on 2018 model 3 for bolts coming loose. It appears my vin was not part of this recall . I feel it should have been obviously as they must have worked themselves loose to fall out. I discussed this with Tesla service and they are quoting me $2500 for repairs because my vin was not included in the recall.

My wife was driving and the left front suspension became disconnected. It appears some type of connection bolt came loose. The car became undriveable and unable to steal properly.

I purchased this car used 12/05/2022. The seatbelt /driverside, doesn't catch on sudden stops, lurching me forward. I've almost hit the steering wheel with my face and head. Tesla says they are not responsible for replacing seatbelt. I have to pay for it. I don't know previous owners knew about this issue prior to selling it , but according to tesla, this issue doesn't fall with in their purview. Also the sealed control arm bushings on steering are squealing & after squeaking 10,000 miles of my driving this car and purchase. That too isn't covered.

The front left control arm (lateral link) of my Model 3's front wheel just came completely off (bolts unscrewed) without any incident. It fell to the ground and preventing my car from steering properly and was dragging on the ground. The car couldn't drive properly and needed to be towed to the Tesla service center. This could have easily caused a fatal accident by causing the car to suddenly not be able to steer and drive properly. I had the vehicle towed to the Tesla service center and the engineers did not know how or why the bolts were unscrewed and came out. The Tesla service center forced me to pay out of pocket since my vehicle had 70K miles and was out of warranty. They refused to accept it as a manufacturing safety defect.

The main bolt that holds together the wheel and body on the driver side fell off while driving, resulting in wheel falling off and car not able to operate safety. The bolt is marked with kxv109. This caused damage to the entire subframe assembly. This could have been a very terrible accident if I was driving at a higher speed. On October 27, 2022 I noticed an odd sound from my steering wheel which I reported to Tesla and had my car in for service and was told that nothing was wrong and everything worked as expected, so I continued to drive my car. My car’s wheel fell off on January 20, 2023, the bolt that held the wheel to the body completely broke off and fell on the ground.

looks like "upper control arms Parts" are poorly constructed and Tesla is not able to fix . I've had my 2018 model 3 for a 4.5 years now I notice a squeaking noise coming from the steering wheel and its constantly whenever I turn the wheel. Tesla said to replace upper control arms Parts by owner , even though it was poorly designed .costing about $2800.00.. which is not acceptable . Would you mind take a look at this issue

I was turning left into our garage at low speed, and a bolt fell out of the front right suspension (bolt came out of lower control arm) and the wheel practically fell off the car. A whole mess of damage happened, and it came out to an over $5,000 repair, and we're still getting it repaired. We recently had the tires aligned at Tesla in October 2022, roughly 3 months before the bolt fell out. Bolts like this shouldn't be falling out of the car, and at the very least Tesla should be checking the torque on all these things on any major service.

I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.

2018 MODEL 3 21,060 miles, No warning lights or messages, car started to make a clicking noise when turning steering wheel right and left. Drove to Tesla Service Center after hearing noise for the 1st time. At Tesla Service: Agent #1 stated that is a normal noise and no need to bring it in and or need to make appointment. Agent #2 Technician, heard noise and said that it needs to be looked at, maybe control arm. Technician #3 came out to visual inspect vehicle heard noise when turning steering wheel while he visually inspected front suspension. Tesla made appointment for next day. Tesla stated that Right and Left Control arm and all parts, have to be replaced. Tesla has recalls out for front suspension, control arm issue. If your vin. # is not on the list then you will be charged. I believe that this is major safety issue due to failure of control of steering which could easily cause an accident.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, he heard a loud popping sound near the front passenger’s side wheel. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the lower front lateral link, assembly left and assembly right link, all four-ball joints and sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.

Mileage: 59,000

The contact owns a 2018 Tesla Model 3. The contact stated THAT while his wife was driving at unknown speed, she heard an abnormal sound and a part detached from the vehicle. There was also an abnormal rubbing sound. The contact pulled over and examined the vehicle and noticed that there was a metal part hanging underneath the vehicle. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The manufacturer was contacted and stated that the vehicle was not included TSB-21-31-003. The failure mileage was 56,527.

Mileage: 56,527

Lateral and Comp Links Failed and Upper Control Arms Failed causing steering issues. Car has barely been driven and shouldn’t require repairs to these parts so early in its life.

After a routine breaking in traffic noticed a loud grinding noise. Upon inspection notice that the right rear suspension assembly was sitting on the inside rim of the wheel. The bolt at the bottom of the assembly had either come out or sheared off.

Car is 4 years old with 22k miles only and never was involved in an accident or high impact situation. When backing out of driveway and then turning wheels going forward at low speed, a loud noise occurred in the front passenger wheel area and car came to a complete stop. After going out to investigate, the car body was resting on the wheel and two bolts were on the road and the lower control arm was detached from the underbody and dragging to the floor. Had this happened at high speed I can’t imagine what would have been the outcome. No early warning signs occurred prior to this incident.

2 bolts mounting the left lower front control arm to the subframe has come loose. The car is out of warranty and Tesla refused to work on it without charging. The car has been making clunking noise and lately is pulling to the right when on freeway. Glad that I am handy and capable of doing DIY repair and glad I discovered it early. If one of these bolts comes loose on freeway, it could be fatal to me. I researched and found that I am not the only one. https://teslamotorsclub.com/tmc/threads/suspension-rattling-sound-turned-out-to-be-a-loose-bolt.185958/ When there are that many reports of the same problem, I believe Tesla should be more proactive or do a recall. The bolts have been tightened by me but I don't know the exact torque specs, nor do I know if any other suspension components or threads of the bolts have been compromised. I did not check the right side of the car for loose.

The contact owns a 2018 Tesla Model 3. The contact stated while operating the vehicle, there was a squeaking sound coming from the front passenger’s side of the vehicle. The sound was present while making turns, stopping, and accelerating. The cause of the failure was not yet determined. The manufacturer and local Service Center was notified of the failure and a Service appointment was scheduled. The failure mileage was 25,750.

Mileage: 25,750

I've heard a loud crack while driving, in a curve. The car felt strange when steering, with noises and strange feeling while driving. I was close to home, so decided to just as park and notify Tesla. While I was parking, I've noticed the wheel touched the car on a sharp curve. I've decided to no longer drive it, scheduled a Tesla service center appointment (3 weeks later). We didn't drive the car any longer. On the day of service, I've called a tow truck. As the tow driver was pulling my car into the tow, a large bolt felt from under my car; and steering at this point was impossible (tire would touch the car). The service center replaced both sides LATERAL LINK and bolts. I've looked up this part, and found the recall 21V83500, SB-21-31-003 - which stated a situation very close to mine. My car was 2018, which was out of the recall range; but it is very likely the same issue.

Vehicle developed a loud squeak coming from driver’s side front wheel well that sounded like a something vibrating or rubbing a spring at ~54300 miles. Reported issue to Tesla via the Tesla app. Tesla’s recommended solution is to replace both the right and left Upper Control Arm. Further research found that this is a widespread problem reported by Tesla owners on the web. Indeed when I was at the Tesla Service Center the women in line in front of me was bring in her vehicle for the same problem. The upper control arms include a ball joint that needs to be lubricated. This vehicle’s upper control arms DO NOT have a built in means to lubricate that joint like a Zerk fitting. The vehicle is available for inspection. The safety issue here is a defective and/or poorly designed part which if left un-lubricated would likely experience water intrusion, corrosion and possible catastrophic failure – maybe breaking at speed. Our vehicle has lost lubricant at the ball joint given the noise and is likely susceptible to/experiencing water intrusion. Also found “SB-20-31-006 Service Bulletin Reseal Front Upper Control Arm Ball Joints”, but this curiously does not include our vehicles VIN. My suspicion is our Upper Control Arm has a different part number than the Upper Control Arm in SB-20-31-006 but is likely a very similar part. My concern is part number whack-a-mole is taking place. Tesla did not even have to inspect the car to know what the problem was. No other parties have inspected the part and no warnings, alerts, messages or other symptoms have occurred except for the horrible noise.

The car has had numerous ball joints fail over its service life. None were covered under warranty (at least the first set should have been). Tesla doesn't consider this safety critical, and for the latest round, made me wait over a month for parts to arrive. I don't know how severe the problem actually is and whether its dangerous or not, but they never even bothered to inspect it. This is clearly a design flaw since these keep failing, and the control arms have to be replaced as well since its apparently one assembly.

2018 Tesla Model 3 LR RWD with approximately 56,000 miles. A loud squeaking/creaking noise started on front driver side when turning at low speeds. This progressed to higher speeds. I inspected the car and found that the noise is coming from the upper control arm ball joint. It seems this is a common issue for this vehicle according to online research. This is a potential safety issue as this seems to be a premature failure of the part. Basic vehicle warranty recently ended. Tesla plans on replacing the upper control arm and charging me full price for parts and labor.

The ball joint and control arms in the front start squeaking just after warranty ends at 50k miles. Eventually this could lead to it locking up and causing an accident. This needs to be a covered recall, since all 2018 tesla model 3 cars experience this. When researching I found out how much of a problem this is and itvwill cost over 1000 dollars to fix.

Hello. I am writing this report to describe a dramatic decrease in steering responsiveness and vehicle front-end control over my ownership of this car from new. Over about the last year, I have noticed that the steering and handling of the vehicle is not nearly as composed as it was when new. Today, the car has difficulty staying centered in the lane. This unsteadiness is especially evident at Interstate speeds (60-75mph) while the car enters a curve and experiences suspension loading. It feels loose and floaty, almost like the toe is changing while mid-corner. This results in "hunting" or back-and-forth steering inputs just to stay on center. Furthermore, any type of road imperfection causes dramatic bump steer. This culminates into white-knuckled grip driving, since the car will sharply pull out of its driving line. Performance driving, long road trips, or higher-speed cruising are no longer possible with this uncertain steering. Safety is somewhat impacted and the driving and ownership experience is dramatically diminished. For example, a new driver has difficulty with this car due to the ambiguous steering. Over the year this issue has continued, the car has been inspected exactly one dozen times, nine visits to various area Tesla Service Centers and three to reputable and performance-oriented suspension shops. They have confirmed some type of pulling but have yet to adequately resolve the issue. Across all service visits, I have requested and completed replacements of many front-end parts: solid lower control arm bushings, upper control arms, and wheel hubs. Also, a dozen alignments, few balances, and new tires. I have attempted to make an appointment with Tesla for a rack-and-pinion replacement, but they continue to serve alignment estimates and show a lack of willingness to truly troubleshoot my issue. The vehicle has not been inspected by police or insurance. There have been no warning messages related to steering hardware, computer, or control systems.

The upper control arm, UAC, on my Tesla is rubbing against its joint causing significant noise such as squeaking and friction when turning the steering wheel due to normal wear and tear. More specifically, the lubricant inside the UAC has worn off. This is a known issue when researching online forums. However, Tesla refuses to acknowledge the defect and has "renamed" its part number. This has put myself and others at risk because of the high cost associated on repairing and replacing the UAC. DIY-ers that cannot afford this out-of-warranty repair are taking it in their own hands at an attempt to alleviate the noise and friction caused by a faulty and defective UAC. The problem has been apparently reproduced in this model yet the service center refuses to cover it. Simply put, anyone that sits inside of my car always asks, "I think your car is broken - why is it making that noise" yet Tesla has stated that the UAC needs to be replaced out of warranty to resolve the issue.

On January 11, 2022 I was driving in Live Oak, Florida with my cousin when my left lateral link came loose from the chassis. The left driver’s side tire turned to the right and the linkage arm dug into the ground causing the car to veer right and bringing the car to an abrupt stop. By the grace of God we were driving in town and only going about 20 mile per hour and no one was hurt but the front driver’s side tire was shoved against the wheel well. The driver’s side door can’t be opened as a result of the left front quarter being pushed into the driver’s door which may indicate frame damage. This appears to be a manufacturer’s defect and I have found that there is a recall of 2019-2020 Model 3’s and 2020-2021 Model Y’s ( https://insideevs.com/news/544553/tesla-recall-suspension-issue-december/) for this same defect. I have a 2018 Model 3 that was delivered late in 2018. I was not informed of this recall and had not idea that this was a safety hazard. As I stated above, no one was injured in this incident. However, if I had been on the interstate going 70 miles per hour, this could have been fatal.

Both Front Upper Control Arms needed replacing. Suspension had an awful creaking noise. They said it wasn’t officially a service bulletin or recall however they have been proactively fixing cars without the owners asking for them (several people I know), and I had to pay for the repair due to being out of warranty. This was added to my last service appointment on their behalf but it needed to be corrected. Issue became prevalent a week prior. Unsure if safety was at risk. No warning messages. Only inspected and confirmed by Tesla themselves.

I own a 2018 Tesla Model 3. On December 1st, 2021 I heard a clunk in the front left wheel area while backing up. I stopped and found a 3 inch long 1/2 inch diameter bolt on the ground. I had my vehicle towed to the Tesla service center. They claimed that this was not associated to the recall for similar failure on 2019 and 2020 vehicles, but they extended the warranty and replaced the entire front end suspension system. Specifically, they claimed that this is not a safety issue, but they did me a "favor" by servicing this under warranty. The repair was exactly the same as the recall on the 2019 and 2020 Tesla model 3 cars. Then on January 14, 2022 I was driving over a very low speed bump and the entire right front end dropped. After inspection, it was visible that the same bolt that had dropped out of the left front tie rod had dropped out of the right front tie rod, but this time more catastrophically. Luckily, I was in a parking lot and driving slowly, but if I had hit a pothole on the highway 5 minutes earlier, it almost certainly would have cost me my life or severe injury. The tow truck driver noted that the bolt was only screwed in for less than 1/2 inch and there was no locktite on the bolt. I had the vehicle towed to the closest Tesla service center. I gave them the dropped bolt. I have not yet heard the resolution from Tesla. My biggest fear is that this is also a systemic issue on the 2018 Tesla Model 3 and it is not being addressed by Tesla. At this point in time, I am in fear of driving my vehicle whether they repair it successfully or not. Please advise me on how to protect myself on this issue. I am afraid that the repair technicians do not properly know how to repair this "clear" safety issue.

The contact owns a 2018 Tesla Model 3. The contact stated that the vehicle had begun swaying while driving approximately 60 MPH. Additionally, the contact noticed a creaking noise coming from underneath the vehicle. The contact pulled into a parking lot and the vehicle suddenly stalled. The contact noticed that the control arm had detached. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer and dealer were informed of the failure. The approximate failure mileage was 33,000.

Mileage: 33,000

Every time I make a turn or go over a bump, there is a loud squeaky noise and the tire pressure goes down from 44 to 36 psi. Even when driving straight without anything like a stop or a bump, the squeaky noises happens. The noise comes from the front passenger side.

Driver front lower control arm bolt backed themselves out

Bolt that held holds the control and subframe came loosened over time. Tesla is saying it is my fault but there are multiple people with the same issue on the internet. Consumer stated back in August 2021, front lateral link separated and caused damage to sub frame. It was determined by Tesla’s service center at the time that this was due to driving conditions but driving on California roads should not cause an issue this damaging. Vehicle was not part of a recall but was repaired. https://insideevs.com/news/509767/tesla-model3-control-arm-fix/ https://insideevs.com/news/438005/upper-control-arm-chronic-defect-model-3/ https://teslamotorsclub.com/tmc/threads/suspension-rattling-sound-turned-out-to-be-a-loose-bolt.185958/ https://teslaownersonline.com/threads/suspension-bolt-not-torqued-tesla-roadside-a-joke.15115/ https://www.insideevsforum.com/community/index.php?threads/another-extremely-poor-tesla-model-3-quality-and-experience.8247/

Approximately two months before the incident, I started having occasional clicks/clunks/creaking noises when turning the steering wheel at low speeds. By the time I got an appointment and took it to a Tesla service center (Nov 4, 2020), they couldn't reproduce and didn't care to check the suspension beyond a test drive. The noise gets worse, and I schedule another appointment for Dec 16, 2020. During this time, the noise gets even worse, and the car suffers from occasional suspension vibration & shaking. Additionally, the symptoms start to manifest at higher and higher speeds. On Dec 13, 2020, the entire front suspension started to shake at around 35 mph which continued for ~10 seconds until I slowed down. This was just as I left home. I pull over and see the bolts attaching the lower control arm to the subframe on the front passenger side completely loose. Photos attached. If the front suspension had detached where there was more traffic and/or at higher speeds, I could have been in a terrible accident.

DURING LOW SPEED, BOLTS BECAME LOOSE AND COMPLETELY DROPPED OUT OF LOWER CONTROL ARM CAUSING ONE WHEEL TO VEER TO THE RIGHT. VERY CONCERNING THAT CRITICAL STEERING COMPONENTS DO NOT HAVE A CASTLE NUT AND COTTER PIN, IF THIS WOULD HAVE BEEN HIGH-SPEED THERE COULD HAVE BEEN LOSS OF LIFE. TESLA IS FAILING TO ADDRESS CONCERNS OF SAFETY, THERE ARE NUMEROUS OTHER REPORTS OF THESE BOLTS COMING LOOSE.*DT Consumer concerned about the noise and vibration while driving and brought the car in for inspection on 9/1/20 to a Tesla dealer. Dealer stated rim was bent which caused the vibration and the bolts became loose after an impact with a speed bump. Consumer having a hard time understanding how low speed impact could cause a grade 8 bolt to become loose.

Mileage: 51,972

THIS IS A COMPLAINT ABOUT SUSPENSION FAILURES IN TESLAS. THERE HAS BEEN A CRASH IN ITALY WHICH IS ALMOST CERTAINLY CAUSED BY A BROKEN SUSPENSION. THE VIN OF A JUNKYARD TESLA HAS BEEN USED TO COMPLETE THIS ONLINE SUBMISSION SINCE THE VIN OF THE CAR IS UNKNOWN. THE CRASH INJURED 2 PEOPLE. HTTPS://LADIGE.IT/TERRITORI/RIVA-ARCO/2021/04/11/RIVA-LA-LUSSUOSA-TESLA-SI-SCHIANTA-IN-GALLERIA-FERITI-UN-RAGAZZO-DI-PINZOLO-E-UNA-RAGAZZA-DI-TORBOLE-1.2884987#2 THE CRASH SCENE PHOTOGRAPHS SHOW A TESLA WITH 3 WHEELS. THE BACK WHEEL HAS FALLEN OFF. SKID MARKS ON THE ROAD SHOW ONLY 3 TIRE MARKS. THESE SKID MARKS COULD NOT HAVE BEEN CAUSED BY THE DRIVER INTENTIONALLY SWERVING AND BRAKING PLEASE INCLUDE THIS CRASH IN YOUR INVESTIGATION INTO TESLA SUSPENSION FAILURES. THANK YOU.

Mileage: 5,000

WHILE IN MOTION, THE VEHICLE CREAKS AND SQUEAKS FROM THE SUSPENSION AREA. CONTROL ARMS GO BAD PREMATURELY AND COULD CAUSE A CRASH AND OR DAMAGE TO THE VEHICLE.

Mileage: 30,000

THE CAR WAS PULLING VERY HARD TO THE LEFT. TOOK IT TO TESLA SERVICE CENTER. THEY GAVE ME AN ESTIMATE OF NEARLY $6000 TO REPLACE CONTROL ARMS AND BUSHINGS AND STEERING RACK ETC. THEY SAID THE PARTS WERE DAMAGED FROM "OUTSIDE INFLUENCE". WHATEVER THAT MEANS. THE CAR IS 18 MONTHS OLD AND HAS 29,000 MILES. NO ACCIDENTS OR DAMAGE EVER. THIS IS A MAJOR MANUFACTURING DEFECT THAT COULD HAVE HAD DISASTROUS OUTCOMES IF I DID NOT PICK UP ON THE SYMPTOMS FIRST. THIS IS IN ABSOLUTELY NO WAY RELATED TO ANY "OUTSIDE INFLUENCE". THIS IS A DEFECT PLAIN AND SIMPLE, AND A MAJOR PUBLIC SAFETY ISSUE, TO SAY THE LEAST. TESLA REFUSED TO COVER THE REPAIRS UNDER WARRANTY, AND I AM TRYING TO WORK THOUGH THE CALIFORNIA ARBITRATION PROCESS NOW. I WILL HAVE TO RENT A VEHICLE FOR WEEKS OUT OF POCKET WHILE THIS PROCESS IS PENDING.

Mileage: 29,000

I WAS IN BUMPER TO BUMPER TRAFFIC ON THE FREEWAY ABOUT TO CHANGE LANES. I WAS ON TOTALLY MANUAL OPERATION. THE CAR SUDDENLY ACCELERATED AND HIT A CAR AND CONTINUED WITH MY FOOT ON THE BRAKE TO HIT ANOTHER CAR. THERE WAS NO COLLISION DAMAGE WARNING OR AVOIDANCE AUTOMATICALLY STOPPING THE CAR.

Mileage: 55,921

HERE IS ANOTHER TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38425126?ROWNUMBER=2 IT HAS NOT BEEN IN A COLLISION. THE ONLY DAMAGE IS TO THE FRONT DRIVERS SIDE WHEEL WELL. THE TREAD ON THE TIRE IS COMPLETELY WORN AWAY BECAUSE THE SUSPENSION GIBLETS SNAPPED WHILST THE CAR WAS IN MOTION AND THE WHEEL THEN MOVED BACK AND RUBBED AGAINST THE BODYWORK. DRIVER GOT LUCKY THIS TIME. HE COULD EASILY HAVE BEEN KILLED OR INJURED. WOULD YOU PLEASE GET THESE TENT BUILT DEATHTRAPS OFF THE ROADS RIGHT NOW. THANK YOU. KEEF

Mileage: 76,000

THE CONTROL ARMS AND LINKS FOR THE CAR KEEPS FAILING. I HAVE TAKEN IT INTO TESLA ON 3 TIMES NOW TO HAVE THESE REPAIRS MADE AND THE CAR IS ONLY 2 YEARS OLD WITH 40K MILES.

Mileage: 40,000

FRONT DRIVER SUSPENSION EXPERIENCED DAMAGE FROM A LOW SPEED TURN INTO A PARKING LOT. THE CAR HAD A CONTINUOUS SQUEAK FROM THE FRONT RIGHT SIDE WHILE DRIVING AFTER THE EVENT. I CALLED TESLA SERVICE AND THEY CAME ON SITE TO DO A DIAGNOSTIC. THEY FOUND A MAJOR ISSUE WITH THE FRONT DRIVER SUSPENSION AND FOUND THAT IT NEEDED TO BE REPLACED. THE DIAGNOSTIC AND REPAIR WERE FREE.

Mileage: 30,000

I AM HAVING ISSUES TWICE IN 2 YEARS MY UPPER CONTROL ARM IS MAKING VERY BAD NOISE WHILE DRIVING THEN GET IT REPLACED THEN FROM RIGHT SIDE FAILED AGAIN AND KEEP MAKING NOISE WHILE DRIVING THEN I GOT THIS REPLACED. I NEVER HAD THIS TYPE OF ISSUES BEFORE IN LAST 30 YEARS FOR NEW CARS. ONCE IT HAPPENED AT 15,000 MILES THEN AGAIN AROUND 35,000 MILES. NOW MAY BE SOON AGAIN. THANKS ANIL

Mileage: 15,000

HERE IS ANOTHER LOVELY TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/56272480/PHOTOS/2018-TESLA-MODEL-3-CA-HAYWARD THE FRONT WHEEL SUSPENSION AND ASSOCIATED GIBLETS HAVE FALLEN TO BITS. IT IS COMPLETELY DISCOMBOBULATED. NO AIR-BAGS DEPLOYED, NO SIGN OF A COLLISION. JUST THE USUAL TESLA WHOMPY WHEEL FEATURE. MIGHT BE A GOOD IDEA FOR YOU TO ACTUALLY DO SOMETHING ABOUT THESE SHODDILY BUILT DEATH-TRAPS. REGARDS KEEF THE UNHINGED.

Mileage: 13,000

CONTROL ARM SQUEAKING AND BOTH REPLACED ONE UNDER WARRANTY AND ONE OUT OF POCKET , TESLA RECALLED CARS IN CHINA ALSO FOR THIS HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/HYZG5M/MODEL_3_CREAKINGSQUEAKING_FRONT_SUSPENSION_AT_35K/

Mileage: 50,000

BALL JOINT FAILURE LEADING TO NEED TO REPLACE UPPER CONTROL ARM ON DRIVERS SIDE. 2ND INSTANCE IN LESS THAN A YEAR. 2018 MODEL 3 WITH LESS THAN 40,000 MILES.

Mileage: 30,000

SORRY TO TROUBLE YOU AGAIN ...BUT.. HERE IS A MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37236422?ROWNUMBER=9 THE SUSPENSION FELL OFF AND IT'S LYING ON THE GROUND. HAVE A LOOK PLEASE. THIS IS NOT GOOD. NOT GOOD AT ALL. THANK YOU. KEEF

Mileage: 10,000

THERE IS SQUEAKING SOUND COMING FROM FRONT WHEEL PASSENGER SIDE AND IT BECOMES LOUDER AND LOUDER WHEN CRUISING AT LOW SPEEDS ON CITY STREET

Mileage: 50,000

PLEASE NOTE THAT I HAVE USED A SUBSTITUTE VIN TO FILE THIS REPORT SINCE THE VIN OF THE CAR I AM COMPLAINING ABOUT IS UNAVAILABLE. HERE IS THE MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/34936400/PHOTOS THIS CAR IS IN DETROIT AND COULD EASILY BE INSPECTED BY NHTSA STAFF. THE PHOTOGRAPHS SHOW THAT THE CAST MONKEY METAL LOWER SUSPENSION ARM HAS SNAPPED. THE BRIGHT SURFACE OF THE SNAPPED PART SHOWS THAT IT IS A CLEAN BREAK CAUSED BY BAD CASTING. ALSO THE MONKEY-METAL STEERING KNUCKLE HAS SNAPPED COMPLETELY IN HALF AND THIS HAS BEEN STASHED ON THE BACK SEAT. THIS IS CONVENIENT FOR NHTSA STAFF TO INSPECT BECAUSE THEY WILL NOT NEED TO GET THEIR HANDS DIRTY. CLOSE UP PHOTOGRAPHS OF THE AFFECTED PARTS ARE ATTACHED TO THIS SUBMISSION. A FEW OWNERS ARE NOW STARTING TO FILE COMPLAINTS ABOUT BROKEN SUSPENSIONS. IF YOU OPEN AN INVESTIGATION INTO SUSPENSION FAILURES IT WILL GIVE EVEN MORE OWNERS THE OPPORTUNITY TO REPORT THEIR PROBLEMS. THANK YOU. KEEF DATE OF CRASH, MILEAGE ETC. ARE ESTIMATES

Mileage: 5,000

CONTROL ARM, UPPER RH DAMAGED OR BROKEN. LOUD SQUEALING NOISE WHEN DRIVING AT LOWER SPEEDS 0-30 MPH. HAS GOTTEN INCREASINGLY WORSE THE PAST DAY OR SO. TESLA TECHNICIAN SET AN APPOINTMENT TO REPLACE AND SAID IT WAS A KNOWN DEFECTIVE PART FROM THE MANUFACTURING PROCESS. I AM SERIOUSLY CONCERNED ABOUT THE LH CONTROL ARM PART AND IF THAT NEEDS TO BE INSPECTED AND POTENTIALLY REPLACED. *TR

Mileage: 26,700

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING AND TURNING THE VEHICLE, THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 26,000.

Mileage: 26,000

THIS IS A COMPLAINT ABOUT A BURNED OUT TESLA MODEL 3. I HAVE USED THE VIN OF A RANDOM WRECKED TESLA BECAUSE THE VIN OF THE CAR IN QUESTION IS UNRECOGNISABLE DUE TO FIRE. HERE IS THE TOASTED TESLA HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35451122/25 IT HAS BEEN BURNED TO A CRISP BUT THE FRONT WHEEL HAS BEEN WRENCHED OFF DUE TO THE USUAL BROKEN SUSPENSION ARMS AND POPPED BALL JOINTS. THE WHEEL MUST HAVE FALLEN BY THE WAYSIDE BECAUSE IT IS NOT BURNED IN THE SLIGHTEST AND HAS BEEN STASHED INSIDE THE BODY OF THE CAR POST-INFERNO. ISN'T THE JOB OF NHTSA SUPPOSED TO BE PROTECTING THE PUBLIC? WHAT IS WRONG WITH YOU GUYS? FOR THE LOVE OF FUDGE PLEASE DO SOMETHING. REGARDS YOUR FRIEND KEEF

Mileage: 20,000

HERE IS A TESLA MODEL 3 I HE JUNKYARD. IAAI.COM/VEHICLEDETAILS/35313020/25 FROT SUSENSION PARTS LL SNAPPED FOR NO GOOD REASON. NO AIRBAGS DEPLOYED, NO CRASH DAMAGE. JUST THE USUAL WHEEL GON WHOMPY THING. PLEASE INVESTIGATE. THANK YOU. KEEF

Mileage: 10,000

THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE

Mileage: 20,000

PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD MODEL 3 TO MAKE THIS COMPLAINT SINCE I DO NOT YET HAVE THE VIN OF THE ACTUAL CAR. THIS IS A COMPLAINT ABOUT TESLA SUSPENSION BREAKAGES. HERE IS A VIDEO WHICH SHOWS IN GREAT DETAIL WHAT HAPPENS WHEN THE BOLT ON THE SUSPENSION FAILS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=BSTEBKTX0BG THE VIDEO IS FROM KOREA AND HAS ENGLISH SUBTITLES. YOU HAVE RECEIVED MANY COMPLAINTS ABOUT TESLA BROKEN SUSPENSIONS AND IN PARTICULAR THIS BALL JOINT BOLT WHICH REPEATEDLY SNAPS. THIS VIDEO REMOVES ANY DOUBT ABOUT THE ISSUE. THESE BOLTS ARE MADE IN TWO PARTS WELDED TOGETHER AND THE PART ALWAYS SNAPS IN A BRITTLE FRACTURE IN THE ZONE CLOSE TO THE WELDED JOIN. I HAVE INFORMED THE KOREAN OWNER THAT I HAVE FILED A COMPLAINT ON HIS BEHALF. PLEASE WATCH THE VIDEO WHICH ALSO DETAILS OTHER PROBLEMS INCLUDING DANGEROUS "PHANTOM BRAKING" THANK YOU. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Mileage: 1,000

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60799809/PHOTOS IT HAS NOT BEEN IN A COLLISION, NO AIR-BAGS HAVE DEPLOYED. THE FRONT SUSPENSION HAS SNAPPED APART. THE CAST ALLOY LOWER SUSPENSION ARM HAS BROKEN IN HALF. THIS IS CLEAR EVIDENCE OF A CASTING DEFECT. IT IS MOST INTERESTING THAT THE HIGH PROFILE LEGAL ACTION OVER A SUSPENSION FAILURE - HTTPS://WWW.BUSINESSINSIDER.COM.AU/ALADDIN-STARS-PROBLEM-WITH-TESLA-KNOWN-AS-WHOMPY-WHEELS-2019-6?R=US&IR=T HAS NOW BEEN SETTLED OUT OF COURT. THERE IS ABSOLUTELY CERTAINLY A SYSTEMIC PROBLEM WITH THE SUSPENSION COMPONENTS IN ALL MODELS OF TESLA CARS AND IT IS OUTRAGEOUS THAT THEY ARE ALLOWED TO SWEEP THE PROBLEM UNDER THE RUG. I STRONGLY RECOMMEND THAT YOU NOW TAKE ACTION IN THIS MATTER. IF YOU NEED TO HAVE A FORMAL PETITION BEFORE YOU TAKE ACTION THEN THIS WILL BE ARRANGED. THANK YOU. KEEF WIVANEFF

Mileage: 4,000

MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60870519 BOTH FRONT SUSPENSIONS SNAPPED OFF. NOT IN A CRASH.... WHEELS SIMPLY FELL OFF. LOOKS LIKE THIS ALLEGED "SAFETY FEATURE" I.E SNAP-OFF WHEELS IS WORKING A LITTLE TOO WELL. PLEASE INVESTIGATE THANK YOU KEEF

Mileage: 10,000

ANOTHER GOOD EXAMPLE OF A MODEL 3 WITH THE FRONT WHEEL AND SUSPENSION FALLEN OFF FOR NO GOOD REASON. NO AIR-BAGS DEPLOYED. NO OTHER DAMAGE TO CAR, WHEEL AND TIRE UNDAMAGED. IT SIMPLY FELL TO BITS. ALL THE BALL JOINTS AND STEERING ARM SNAPPED. NOT GOOD. PLEASE LOOK AT THE PHOTO. THIS IS INSANE/LUDICROUS. THANKS. HAVE A GREAT CHRISTMAS. KEEF

Mileage: 7,000

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60239049/PHOTOS IT HAS SOME FRONT END DAMAGE BUT WHAT IS REMARKABLE IS THAT THE ALLOY STEERING KNUCKLE HAS CRACKED IN HALF AND THE STEMS OF BOTH BALL JOINTS HAVE SNAPPED OFF. THE WHEEL AND TIRE ARE BOTH UNDAMAGED. IT IS VERY UNLIKELY THAT SO MUCH FORCE CAN HAVE BEEN TRANSMITTED THROUGH THE RELATIVELY FRAGILE ALLOY WHEEL AS TO CAUSE ALL THAT DAMAGE TO THE SUSPENSION COMPONENTS. THE MODEL 3 SHARES SIMILAR SUSPENSION COMPONENTS TO THOSE USED IN THE MODEL S AND X. SO MANY EXAMPLES OF SUSPENSION FAILURES INDICATE A SYSTEMIC PROBLEM. PLEASE INVESTIGATE THESE HIGHLY DANGEROUS ISSUES. THANK YOU KEEF

Mileage: 33,000

HERE IS A TESLA MODEL 3 IN THE SALVAGE YARD. HTTPS://WWW.COPART.COM/LOT/59959469/PHOTOS IT IS LISTED AS HAVING SUSPENSION DAMAGE. NO AIR-BAGS HAVE BEEN DEPLOYED AND DAMAGE TO THE BODYWORK IS ONLY SLIGHT. THE HEADLIGHTS HAVE NOT EVEN BEEN BROKEN. THE WHEEL IS SERIOUSLY WHOMPY. WHILST THE PHOTOGRAPHIC EVIDENCE IS NOT 100% PROOF IT DOES APPEAR THAT THIS FAILURE IS CONSISTENT WITH THE THE OTHER REPORTS OF THE ALLOY SUSPENSION PARTS SNAPPING FAR TOO EASILY. THE FACT THAT THE WHEEL AND TIRE ARE UNDAMAGED AND THERE BEING ONLY MINOR DAMAGE TO THE BODYWORK MAKE IT FAR MORE LIKELY THAT THIS IS ANOTHER CASE OF SELF-INFLICTED INJURY CAUSED BY FRAGILE SUSPENSION PARTS. THERE IS NO PAINT DAMAGE NOR ANY TRANSFER OF PAINT FROM ANOTHER VEHICLE. THE DAMAGE TO THE WHEEL WELL IS CONSISTENT WITH A DISRUPTED WHEEL WHOMPING AROUND AND BASHING THE WELL FROM THE INSIDE. I WOULD BE GRATIFIED IF YOU WOULD INVESTIGATE. THANK YOU. KEEF

Mileage: 17,000

HERE IS ANOTHER TESLA MODEL 3 WITH FRONT SUSPENSION THAT HAS FALLEN APART. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-BJ9KVYNFMYGISLWP/WALDORF-MD/PHOTOS IT DOES NOT TAKE A ROCKET SURGEON TO SEE THAT THERE IS A REPEATING PATTERN OF FAILURES. ALL THE BALL JOINTS HAVE SNAPPED. PLEASE INVESTIGATE. THANK YOU KEEF

Mileage: 10,000

MODEL 3 IN JUNKYARD. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-BHRVGPBLESXTXTYF/PHOENIX-AZ/PHOTOS NO AIR-BAGS DEPLOYED THE ONLY DAMAGE APPEARS TO BE SELF-INFLICTED BY THE USUAL BROKEN BALL-JOINTS CAUSING THE WHEEL TO BREAK LOOSE AND WHOMP INTO THE BODYWORK. SAME FAILURES OVER AND OVER. PLEASE GET ONTO THIS. KEEF

Mileage: 10,000

ANOTHER MODEL 3 WITH A BUSTED SUSPENSION THAT WAS NOT CAUSED BY CRASH DAMAGE. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-AXDY8OZ8LQ7LEFQL/HOUSTON-TX/PHOTOS ALL YOU HAVE TO DO IS GO TO THE POCTRA WEBSITE WHICH HAS ARCHIVED PHOTOS AND DETAILS OF MORE THAN 4000 WRECKED TESLAS. A HUGE NUMBER OF THOSE CARS HAVE BROKEN SUSPENSIONS THAT CAN NOT BE EXCUSED AS BEING THE RESULT OF A CRASH. JUST TO RESTATE THE BLEEDING OBVIOUS ONE MORE TIME. TESLA SUSPENSIONS ARE TOO WEAK FOR THE POWER AND WEIGHT OF THE CARS. QUALITY CONTROL IS NON-EXISTENT. THE TOXIC CULTURE AT TESLA WHICH HAS EMPLOYEES LIVING IN FEAR OF ELON MUSK MEANS THAT THESE SYSTEMIC FAILURES ARE SWEPT UNDER THE CARPET. TESLA IS STILL USING NON DISCLOSURE AGREEMENT TO SILENCE CUSTOMERS. THE SUPPOSEDLY UPGRADED SUSPENSION PARTS WHICH ARE THE SUBJECT OF A TECHNICAL SERVICE BULLETIN ARE NOT BEING FITTED TO CARS EXCEPT AFTER THEY FAIL. IF I CAN SO EASILY DISCOVER EXAMPLES OF THESE SUSPENSION BREAKAGES BY VISITING HTTPS://POCTRA.COM/ THEN SURELY YOU CAN HAVE SOME OF YOUR STAFF DO THE SAME THING. THANK YOU KEEF

Mileage: 20,000

MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34629617&ROWNUMBER=5&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE FRONT SUSPENSION GONE ALL WHOMPY. HEADLIGHT NOT EVEN BROKEN. PERHAPS THE SNAP-OFF SUSPENSION SAFETY FEATURE IS WORKING A LITTLE TOO WELL. AN INVESTIGATION WOULD BE NICE. MERRY CHRISTMAS. KEEF

Mileage: 10,000

HERE IS A MODEL 3 IN THE JUNK YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34558147&ROWNUMBER=13&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE IT HAS BEEN IN A ROLLOVER ACCIDENT SO IT HAS EXTENSIVE DAMAGE. THE FRONT LH SUSPENSION HAS FALLEN TO BITS. THE WHEEL HAS BEEN SLICED IN TWO WHICH SUGGESTS THAT IT WAS WAS CUT BY A SHARP OBJECT WHILST STILL ROTATING. IT DOES APPEAR TO BE A STRONG POSSIBILITY THAT THIS ROLLOVER WAS CAUSED BY THE SUSPENSION FAILURE. THE CONNECTION TO THE STEERING ARM HAS SNAPPED WHICH IS CAUSE FOR CONCERN. THE STEMS OF BOTH BALL JOINTS HAVE SNAPPED. SEVERAL OF THE ALLOY COMPONENTS HAVE CRACKED IN HALF WHICH SUGGESTS THAT THE CASTINGS ARE OF POOR QUALITY. GIVEN THAT MANY OWNERS FELL THAT IT IS OK TO DRIVE HANDS FREE OR WITH JUST A FINGER RESTING ON THE WHEEL A FAILURE IN THE SUSPENSION CAN HAVE FATAL CONSEQUENCES. PLEASE INVESTIGATE. THANK YOU. KEEF

Mileage: 10,000

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/54348349/PHOTOS THE FRONT WHEEL AND COMPLETE SUSPENSION HAS COMPLETELY FALLEN OFF. NO AIRBAGS DEPLOYED SO THERE HAS NOT BEEN A FRONT END COLLISION. ANOTHER CAR HAS BIFFED THE BACK OF THE TESLA AFTER IT SLOWED DOWN RAPIDLY WHEN THE WHEEL FELL OFF. TESLA ENTHUSIASTS CLAIM THAT THE WHEELS ARE DESIGNED TO SNAP OFF EASILY AND THIS IS A SAFETY FEATURE. OTHER ROAD USERS MAY BE LESS THAN IMPRESSED BY THIS FEATURE WHEN THE TESLA WHEEL FLIES OFF AND SMASHES THEIR HEAD IN. THESE TESLAS ARE INDEED....LUDICROUS. PLEASE INVESTIGATE.

Mileage: 5,000

OVER 5000 MILES OF DRIVING, THERE IS A SIGNIFICANT AMOUNT OF VIBRATION AND BUFFETING IN CAR AT ANY SPEED OVER 45MPH. TESLA SERVICE HAS HAD EIGHT OPPORTUNITIES TO RESOLVE THIS, TO NO AVAIL. THE TIRES HAVE BEEN REPLACED TO ELIMINATE THIS AS A POSSIBILITY, AND THE WHEELS CHECKED FOR RUNOUT - ALL MEASURE VERY GOOD. SUSPENSION COMPONENTS OR CONTROL ARMS ARE THE LIKELY CULPRITS. IN ADDITION TO THE SUSPENSION COMPONENTS FAILING AFTER LESS THAN 5000 MILES, THE DRIVERS SEATS ON MOST ALL MODEL 3 ARE LOOSE AND ROCK BACK AND FORTH, WITH TESLA SAYING IT IS 'WITHIN SPECIFICATIONS'. THIS COULD BE ANOTHER SERIOUS SAFETY CONCERN IN THE EVENT OF A CRASH, AS IT IS UNCLEAR WHY THE SEAT DISTURBING BECOMES LOOSE WITH NORMAL USE. AFTER DISCUSSING WITH OTHER MODEL 3 OWNERS WITH IDENTICAL ISSUES, IT IS CLEAR THAT THIS IS A INHERENT VEHICLE / PARTS PROBLEM, AND TESLA IS DOING THE LEAST POSSIBLE TO ADDRESS THESE CONCERNS.

MODEL 3 IN THE JUNKYARD. IT'S GONE HORRIBLY WHOMPY.. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33644612&ROWNUMBER=11&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE PLEASE INVESTIGATE. THANK YOU.

Mileage: 8,000

MODEL 3 IN JUNKYARD. NOT IN A CRASH. NO AIR-BAGS GONE OFF. FRONT SUSPENSION ARM SNAPPED OFF. STEERING TIE-ROD SNAPPED OFF. TESLA SEEMS TO BE PROCURING ITS STEERING AND SUSPENSION COMPONENTS FROM A PRETZEL FACTORY. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC. THANK YOU. HAVE A FANTASTIC DAY.

Mileage: 12,000

ANOTHER MODEL 3 JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/42720419/PHOTOS NOT IN A MAJOR COLLISION, NO AIRBAGS DEPLOYED. FRONT SUSPENSION HAS SNAPPED LIKE A PRETZEL. ALL THE BALL JOINT STEMS HAVE SNAPPED OFF. IT IS PROBABLE THAT ALL OF THE BODYWORK DAMAGE IS SELF INFLICTED AS A RESULT OF THE SUSPENSION FAILURE. PLEASE CONTACT THE OWNER AND ASK HIM WHY HIS WHEEL FELL OFF. I AM CONTINUING TO FILE THESE COMPLAINTS IN THE HOPE THAT YOU WILL SEE THAT THESE SUSPENSION PARTS ARE DANGEROUSLY FRAGILE AND UNFIT FOR A GOLF CART LET ALONE A HIGH PERFORMANCE ROAD VEHICLE. PLEASE DO YOUR JOB. THANK YOU. CONCERNED CITIZEN ETC.

Mileage: 11,000

HERE IS A TESLA MODEL 3 IN THE SALVAGE AUCTION YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=32965341&ROWNUMBER=21&LOADRECENT=TRUE IT HAS SOME COLLISION DAMAGE AT THE REAR, PERHAPS BECAUSE IT STOPPED UNEXPECTEDLY WHEN THE FRONT SUSPENSION FELL TO BITS. THE PHOTOGRAPHS SHOW THAT THE UPPER BALL JOINT HAS POPPED APART AND THAT THE STEMS OF BOTH LOWER BALL JOINTS HAVE SNAPPED. TESLA IS USING DANGEROUS LOW QUALITY COMPONENTS IN THESE CARS. THE PHOTOGRAPHS OF THIS WRECK PROVE THIS. PLEASE HAVE THIS WRECK INSPECTED. IF YOU WISH TO SEE MANY MORE EXAMPLES OF MODEL 3 SUSPENSION PARTS THAT HAVE SNAPPED LIKE A PRETZEL THEN THERE IS A COLLECTION OF THEM HERE HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/ALBUMS/72157701887554265 PLEASE NOTE..I AM NOT A TESLA OWNER, JUST A CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.

Mileage: 11,000

THIS IS A COMPLAINT ABOUT THE WEAKNESS OF THE SUSPENSION BALL JOINTS IN ALL MODELS OF TESLA CARS. I HAVE TAKEN THIS CAR AS JUST ONE EGREGIOUS EXAMPLE AND I CAN SHOW YOU MANY MORE THAT HAVE FAILED IN THE SAME WAY. I WILL FOLLOW THIS UP BY FILING A SEPARATE COMPLAINT ON A MODEL X WHICH HAS THE EXACT SAME FAILURE. HERE IS THE MODEL 3 HTTPS://WWW.COPART.COM/LOT/42908029/PHOTOS NO AIRBAGS HAVE BEEN DEPLOYED IN THIS CAR. THERE IS NO COLLISION DAMAGE THAT WOULD JUSTIFY THE BALL JOINTS HAVING SNAPPED IN THIS WAY. THIS CAR IS STILL AVAILABLE FOR INSPECTION. PLEASE DO THIS. THANK YOU...CONCERNED CITIZEN.

Mileage: 9,000

THIS MODEL 3 IS IN THE SALVAGE AUCTION SITE. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=32947552&ROWNUMBER=22&LOADRECENT=TRUE IT HAS NOT BEEN IN A CRASH. NO AIRBAGS HAVE BEEN DEPLOYED AND THERE IS NEGLIGIBLE FRONT END DAMAGE. THE SUSPENSION HAS SNAPPED OFF. THE ATTACHED PHOTOGRAPHS SHOW THAT THE ALLOY SUSPENSION ARMS HAVE CRACKED IN HALF. THIS HAS THE APPEARANCE OF BRITTLE CRACK FAILURE CAUSED BY A CASTING DEFECT. IT IS A CERTAINTY THAT THIS IS NOT A ONE OFF INCIDENCE. THIS POINTS TO BAD MANUFACTURING, BAD QUALITY CONTROL, AND BAD TESTING. THIS IS ON TOP OF THE REPEATED FAILURES IN MODEL S & MODEL X SUSPENSION PARTS. TESLA APPEARS TO BE A SICK COMPANY WITH ZERO REGARD FOR PUBLIC SAFETY. PLEASE TAKE ACTION TO PREVENT NEEDLESS DEATHS AND INJURY.

Mileage: 1,000

HERE IS A TESLA MODEL 3 IN THE JUNKYARD HTTPS://WWW.COPART.COM/LOT/47780498 IT HAS NOT BEEN ANY MAJOR COLLISION. THE SUSPENSION ON THE RH SIDE IS BROKEN. THE TOP WISHBONE WHICH IS MADE OUT OF (CAN YOU BELIEVE THIS?) PLASTIC.HAS SNAPPED OFF. THIS NOT GOOD. PLEASE BE SO KIND AS TO INVESTIGATE. THANK YOU. CONCERNED CITIZEN ETC.TC.

Mileage: 351

HERE IS ANOTHER MODEL 3 IN THE JUNKYARD WITH THE SAME OLD SNAPPED SPARROW LEG SUSPENSION. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29342528&ROWNUMBER=85&LOADRECENT=TRUE ALL OF THE AIR-BAGS HAVE GONE OFF BUT THERE IS NO SIGNIFICANT DAMAGE EXCEPT FOR THE SNAPPED SUSPENSION. IT IS QUITE LIKELY THAT AFTER THE WHEEL WENT WHOMPY THE CAR SPUN AROUND AND DECELERATED RAPIDLY SETTING OFF THE AIRBAGS. THERE ARE NOW FOUR REPORTED INSTANCES OF MODEL 3 SNAPPED SUSPENSIONS AND YET NOT A SINGLE OWNER HAS FILED A COMPLAINT. I WONDER WHY.... PERHAPS TESLA HAS THEM SIGN AN NDA? PLEASE INVESTIGATE. PLEASE PLEASE INVESTIGATE. THANK YOU. PERPLEXED CITIZEN.

Mileage: 1,000

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29367271&ROWNUMBER=103&LOADRECENT=TRUE IT HAS NOT BEEN IN A COLLISION. NO AIR-BAGS HAVE DEPLOYED AND THERE IS NO IMPACT DAMAGE. THE FRONT WHEEL AND SUSPENSION HAVE SIMPLY SNAPPED OFF LIKE A SPARROWS LEG. THE TOP BALL JOINT HAS POPPED APART. THE LOWER BALL JOINT STEMS HAVE SNAPPED OFF. THE MODEL 3 IS NO BETTER THAN THE MODEL S AND MODEL X IN THIS REGARD. THE SUSPENSION COMPONENTS ARE TOO WEAK FOR THE JOB AND THE 2 PIECE BALL-JOINT STEMS ARE EASILY SNAPPED OFF. THERE HAVE ALREADY BEEN AT LEAST FOUR SIMILAR CASES OF SNAPPED MODEL 3 SUSPENSIONS. I WILL BE FILING ANOTHER ONE STRAIGHT AFTER THIS. THANK YOU. VERY CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.

Mileage: 1,200

HERE IS ANOTHER MODEL 3 IN THE JUNKYARD WITH A THE FRONT SUSPENSION FALLEN OFF. THIS CAR HAS ONLY TRAVELLED 1000 MILES SINCE IT WAS FACTORY GATED. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29216371&ROWNUMBER=83&LOADRECENT=TRUE NO CRASH DAMAGE. NO AIRBAGS DEPLOYED. THE SUSPENSION BOLTS HAVE SNAPPED AGAIN. I HAVE SEARCHED YOUR DATABASE AND IT SEEMS THAT NEITHER THE VEHICLE OWNER NOR TESLA HAVE BOTHERED TO FILE A REPORT OF THIS ALARMING FAILURE. YOU CAN SEE FROM THE PHOTOGRAPHS THAT THE BOLTS HAVE SNAPPED THIS IS AN INCREDIBLY DANGEROUS SITUATION. PLEASE TAKE ACTION TO PREVENT LOSS OF LIFE. THANK YOU. CONCERNED CITIZEN WHO REFUSES TO MIND HIS OWN BUSINESS.

Mileage: 1,000

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29158128&ROWNUMBER=50&LOADRECENT=TRUE IT HAS NOT BEEN IN A COLLISION. NO AIRBAGS HAVE DEPLOYED AND THERE IS NO SIGN OF IMPACT DAMAGE TO THE VEHICLE. THE FRONT RIGHT HAND SUSPENSION HAS COMPLETELY SNAPPED OFF AND THE UNDAMAGED WHEEL IS LYING BESIDE THE CAR. SINCE THE WHEEL IS UNDAMAGED THIS FAILURE CANNOT HAVE BEEN CAUSED BY RUNNING INTO A POTHOLE OR EVEN A HERD OF WILDERBEEST SWEEPING MAJESTICALLY ACROSS THE FREEWAY. THE BOLTS HAVE SNAPPED. IT SEEMS LIKELY THAT TESLA IS USING THE SAME FRAGILE 2 PIECE BOLTS THAT HAVE BEEN SNAPPING ON THE MODEL S AND MODEL X. A PHOTOGRAPH OF THE BROKEN MODEL 3 AND A PHOTOGRAPH OF A SNAPPED BOLT FROM A MODEL S IS ATTACHED WITH THIS COMPLAINT. PLEASE NOTE THAT I AM NOT THE OWNER, I AM A CONCERNED CITIZEN ACTING IN THE PUBLIC INTEREST. DATE OF INCIDENT AND SPEED OF VEHICLE ARE APPROXIMATIONS. I HAVE USED A DUMMY USA ADDRESS BECAUSE YOUR WEBSITE WILL ONLY ACCEPT A US ADDRESS. I HAVE BEEN INFORMED THAT IT IS PERFECTLY LEGITIMATE FOR A NON OWNER AND NON US CITIZEN TO FILE COMPLAINTS. MY CORRECT NAME AND CONTACT DETAILS ARE SUPPLIED WITH THIS SUBMISSION.

Mileage: 4,000

HERE IS A MODEL 3 IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28782924&ROWNUMBER=52&LOADRECENT=TRUE THE LOWER BALL-JOINTS ON THE FRONT SUSPENSION HAVE SNAPPED. THIS IS VERY LIKELY THE CAUSE OF THE ROLLOVER AND NOT THE RESULT OF IT. A PHOTOGRAPH IS ATTACHED OF ANOTHER MODEL 3 (THE RED ONE) WHICH HAS THE SAME SNAPPED OFF BALL-JOINTS. THESE BALL JOINTS APPEAR TO BE THE SAME RIDICULOUSLY WEAK TWO PART FRICTION WELDED BALL JOINTS THAT ARE USED ON THE MODEL S AND MODEL X. PHOTOGRAPH OF A SNAPPED BALL JOINT IS ALSO INCULDED IN THIS SUBMISSION. THANK YOU. DRIVE SAFELY AND WATCH OUT FOR TESLAS.

Mileage: 6,000