2021 TESLA MODEL 3 Unknown Or Other Problems

To Whom It May Concern, I am submitting this complaint to report a serious and potentially dangerous safety defect affecting my 2021 Tesla Model 3 Performance. After exposure to heavy rain or wet conditions, the vehicle’s horn completely stops functioning. The failure occurs regardless of the activation method—neither pressing the steering wheel horn nor using the horn via the mobile app produces any sound. The horn remains nonfunctional even though the vehicle is otherwise operable. This issue has occurred after the vehicle becomes wet due to rain and appears to be related to moisture intrusion or an electrical/design flaw. Once the failure occurs, the driver fully loses the ability to use the horn for warnings or emergency signaling. This is a critical safety concern. The horn is a federally required safety device and is essential for alerting pedestrians, cyclists, and other drivers to avoid collisions. Losing horn functionality significantly increases the risk of accidents, especially in urban driving, highway merging, and emergency situations where immediate warning signals are necessary. This issue is not isolated to my vehicle. Numerous Tesla owners have reported the same horn failure after rain or wet conditions on online forums and owner communities, indicating a widespread and systemic defect rather than isolated wear or misuse. Given the safety implications and the volume of similar reports, I respectfully request that NHTSA investigate this issue to determine whether a design or manufacturing defect exists and whether corrective action or a recall is warranted. Thank you for your attention to this matter. Owner – 2021 Tesla Model 3 Performance

After Tesla replaced my high voltage battery in May of 2024 all of the following started to happen. Prior to the replacement none of these issues were present. While driving under normal conditions, my 2021 Tesla suddenly and violently steered into an oncoming lane or toward the roadside without any driver input. The steering wheel physically turned on its own with force. Full Self-Driving was NOT engaged at the time of the incident. This was not lane assist correction and occurred without warning. Importantly, the vehicle did NOT issue a warning at the time of the steering event. A “Take Control Immediately” message appeared several minutes AFTER the incident, not before or during, indicating a delayed or failed system response. This defect began immediately after a High-Voltage Battery replacement performed by Tesla Service in May 2024 and has occurred multiple times since. The incident presents a serious safety risk, including loss of vehicle control, roadway departure, or head-on collision. In addition to the steering defect, the vehicle began exhibiting multiple electronic and control anomalies immediately after the High-Voltage Battery replacement. These include navigation/map screen failures, windows adjusting themselves while driving, random “cannot shift into drive” warnings, system failure messages, camera malfunctions, and unexpected screen reboots. These issues did not exist prior to the battery replacement and support the presence of an underlying electrical or control system instability related to the steering defect.

Central computer (motherboard), cameras (front/rear/side), autopilot/auto steer system. Error code: APS_w132. Description of Problem: On or around [XXX], Tesla pushed a mandatory over-the-air software update to my vehicle. Immediately after, multiple safety-critical systems failed: all cameras (including backup) became intermittent or non-functional, auto steer/autopilot stopped working, and the car emitted constant distracting beeping alerts due to a critical motherboard failure. This made driving hazardous—impaired visibility for parking/reversing, loss of collision avoidance features, and constant audio distractions that could lead to accidents. I had to drive in this unsafe condition for weeks while waiting for service. Tesla attempted a remote fix but it failed. I scheduled service on November 19 for December 3 (19-day delay). Diagnostics confirmed the update induced the hardware failure, a known issue reported by other 2021 Model 3 owners on forums like Reddit (e.g., software bricking motherboards post-update). Despite this, Tesla refused warranty/goodwill coverage, quoting $2,576.83 for repairs. Service advisors Josh and Andy were unprofessional: Josh was rude/condescending; Andy was aggressive, sarcastic, and retaliatory. After I mentioned filing complaints with the AZ Attorney General and News Channel 3, Andy threatened $100/day storage fees with an impossible deadline (called at 4 PM Friday, close at 5 PM, demanded pickup by morning, then noon). He closed my ticket without authorization, delaying fixes and forcing me to contact another location—prolonging my exposure to the unsafe vehicle. This defect poses serious safety risks: sudden loss of cameras/autopilot could cause crashes. Tesla's awareness (from prior reports) and poor handling (intimidation delaying repairs) exacerbates the danger. No crash/injury yet, but potential is high. Please investigate this update-induced failure as a widespread defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tesla full self driving software malfunctioned and turned into oncoming traffic lanes instead of crossing over to the correct opposite side of the roadway. This occurred after getting off a on ramp in Ukiah, California around 2am Nov 15, 2025. This could have put others in serious danger if there were cars coming in the oncoming lanes heading in the different direction. The problem has not been reproduced by a dealer or other entity. Yet This has happened to other tesla drivers as well using FSD as you are probably already aware. No inspection and it was sudden and unexpected.

Resistive occupancy sensor consistently failing causing: -Bluetooth to not automatically connect anytime the vehicle is entered - vehicle puts itself in park to prevent rollback if seatbelt is not applied - car does not recognize when driver is in seat These are serious safety concerns as it could cause a domino effect in safety features if not applied when needed.

On [Wednesday, 07/09/2025], I was driving my Tesla Model 3 in rainy conditions when the vehicle suddenly swerved and crashed into a sidewall. The road was wet but not flooded, and I was traveling at a moderate speed. As I lifted my foot off the accelerator to slow down, the car's regenerative braking system engaged abruptly, which I believe shifted weight forward and caused the rear tires to lose traction. This led to hydroplaning and complete loss of control. There were no warning lights or alerts prior to the incident. The road surface did not have visible hazards or standing water that would typically explain a spinout. The tires were moderately worn but within usable limits. As a result of the crash, the car was declared a total loss. The insurance company now has possession of the vehicle. Thankfully, no one was injured, but the crash was severe. After the incident, I researched similar cases and found multiple reports and articles (e.g., AutoEvolution) linking Tesla’s regenerative braking to increased risk of hydroplaning or loss of control in wet or slippery conditions. The regen system eliminates coasting and applies braking force immediately upon throttle lift-off, which appears to be a safety risk in reduced-traction environments like rain, snow, or ice. I believe this issue deserves investigation, as it may affect the safety of other Tesla drivers in similar weather conditions.

Incident Details: • Date of Incident: [XXX] • Time: [XXX] • Location: San antonio, Tx • Weather/Road Conditions: Clear, dry highway; 90 F • Speed: 60 mph; • Description: while driving my 2021 Tesla Model 3 with Full Self-Driving (FSD) software version 12.6.4 engaged, the vehicle unexpectedly changed lanes without my input, likely due to the Auto Lane Change feature. Immediately after, it braked hard for and unrecognized slowing traffic ahead. This sudden jolt caused immediate pain in my upper back, neck, and chest, which persists. I believe FSD misjudged traffic patterns or road conditions, a known issue with v12.6.4 based on online reports. The incident occurred in heavy traffic and no crash occurred, but the abrupt braking posed a safety risk and caused injury. I’m unable to see a doctor today but plan to soon for a diagnosis. This is a serious safety concern, as FSD’s erratic behavior could cause collisions or further injuries. Injuries: Yes, back, neck, and chest pain caused by sudden braking. No medical diagnosis yet; planning to see a doctor soon. Crash: No Fire: No Police Report: No accident Attachments: i have video INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Info: Make: Tesla Model: Model 3 Year: 2021 Incident Date: April 7, 2025 Mileage: 49,000 miles Component: Electrical System / Software / Powertrain While driving on a public road, my Tesla Model 3 experienced a total system lag and shut down unexpectedly. The screen and vehicle controls froze, and the vehicle became unresponsive, leaving me stranded in the middle of the road. Tesla service later stated that the car computer had “slow FPS” (frames per second), which they claim caused the issue. They cleared memory, updated firmware, and said no further diagnosis was needed. However, no root cause was provided, and I am concerned that this issue could reoccur. This kind of unexpected shutdown while driving is a serious safety concern. I was lucky to avoid a collision, but if this had happened on a freeway or near traffic, the outcome could have been worse. I am filing this report in hopes that NHTSA will investigate whether this is an isolated issue or part of a broader safety defect related to Tesla's onboard software or power management systems.

My Tesla has full self driving supervised. When I use this feature, since about three updates ago, my Car has started braking for no reason. It hasn’t happened on a freeway, but, but on secondary roads, it will brake and try to come to a stop. It seems to do this, when there is a shadow across the road, or when there is a puddle in or near the road. Sometimes it will brake for no reason at all. I I have come close to being hit from behind. I think this is a dangerous situation that needs to be looked into.

Tesla is refusing to correct this recall on my vehicle for free

The rear doors in this vehicle have no manual open option in case of a power outage such as a fire or submersion. This is a huge safety risk for back seat passengers, who are more likely than average to be children who could not figure out what to do in the case of an emergency

Front passenger safety restraint system fault in sensor, sensors won’t stop going off and giving me warnings while driving.

I am writing to file a formal safety complaint regarding a critical malfunction that occurred with my Tesla Model 3 on [XXX], in West Palm Beach, Florida. This incident raises significant concerns about the safety and reliability of Tesla vehicles, particularly following software updates. Incident Overview: On [XXX], around 5:00 PM, I placed my French Bulldog in the back seat of my Tesla Model 3 and closed the passenger side rear door. As I walked around to the driver’s side, all the doors locked automatically, and I was unable to open any of them. Despite multiple attempts to unlock the car using both my iPhone and key fob, the vehicle remained locked. My dog was trapped inside the car, and I became increasingly panicked, especially considering the extreme summer heat in Florida. I immediately contacted Tesla customer service, but after a 15-minute conversation, they were unable to unlock the car remotely. I was forced to call 911, and the fire department had to break the passenger side window to retrieve my dog. Even after the window was broken, the doors still wouldn’t unlock, and I had to pull my dog out through the shattered glass. Additional Details: The car was charged to 80% just a couple of days before this incident. After this incident, the car is completely dead. It is non-functional, and I cannot power it on or access any of its systems. The day before this incident, I completed a software update on my Model 3, which I believe may have caused or contributed to the malfunction. There is CCTV evidence of the entire incident, which I can provide upon request. My dog was severely traumatized by this experience and is now fearful of being in the car, even when it is parked in the garage. I was also extremely distressed during the incident, and the situation could have resulted in a much worse outcome. Please advise on the next steps for an investigation, and let me know if you require any further information or evidence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

Location: 35.084609,-92.414194 While driving through the roundabout north to south on Amity road, the car has twice now applied automatic emergency braking while exiting the roundabout. There is a billboard 200ft from the road with an image of a person on it. The car is confusing that as a person in the road. This has caused my dog to be thrown (thankfully buckled in) and us to almost be rear-ended both times. This is extremely dangerous issue.

Horn does not work. Seems to be a regular occurrence in this model. SAFETY ISSUE!

I have a 2021 Tesla Model 3. The current owners manual shows how to open the rear doors in the event of loss of power using an emergency latch at the bottom of the door pocket. Our car doesn’t have that latch in the rear doors (though the front doors each have one). This concerns us and we feel it is unsafe for the back seat passengers.

On March 31st, Tesla alerted me that I had been "granted a 30-day complimentary trial of Full Self-Driving" capabilities. They didn't make it clear that the service was automatically enabled (vs. allowing me to opt-in) and did not provide any information about how it operates. Because I have no interest in the service, I didn't click the "Learn More" button in the email. Since the service was turned on, the car has unexpectedly "grabbed" my steering wheel twice while I was driving. I now understand that it's possible that I turned it on without knowing it but, again, I wasn't given any instructions. I was terrified. When I pulled over and tried to find an "off" button, I discovered there is none. When I spoke to Tesla today, I was told that there is no "off" for the service and that all I can do set it to the least invasive setting and "live with it" until the trial period expires on April 30th. I can still feel the car self-adjusting my speed and steering. I remain terrified that it's going to cause an accident. The bottom line: because I've had the car for two years and did not purchase AutoPilot, I KNOW there's a way to disable it entirely. Tesla is simply refusing to do it and using me as a lab rat with no regard for my safety.

Problem: As the vehicle is driven and the Adaptive Cruise Control, AutoSteer, FSD, …. is activated. As the system detects an unexpected outside event, the vehicle would slow down for a few seconds, then it would continue driving and re-accelerate to about the same speed that it was before and/or to the maximum set speed. Opinion: This is can be dangerous if the driver is not observant, alert, and does not control the vehicle which can be dangerous and cause death, destruction, and/or damage to the driver, passengers, pedestrians, vehicle, surrounding vehicles, fixed objects, etc. Possible Solution: As the vehicle is driven and the Adaptive Cruise Control, AutoSteer, FSD, …. is activated. Once the system detects an unexpected outside event the system should: * Temporarily Disable Adaptive Cruise Control, AutoSteer, FSD, …. * Interior Cabin LCD would flash Yellow/Orange and beep quickly 3 times in a row - Showing a message on the screen “For the safety of you and others _____ (Adaptive Cruise Control, AutoSteer, FSD, …. ) has been temporarily disabled due to an unexpected outside event. Please re-enable ____ (Adaptive Cruise Control, AutoSteer, FSD, …. ) when it is safe.” Possible Solution Reason: * Temporarily Disabling Adaptive Cruise Control, AutoSteer, FSD, …. disables the drivers dependence on the system, slows the vehicle, and forces the driver to take control of the vehicle, situation, and avoid the unexpected outside event. * Alerting/notifying the driver alerts the driver to a dangerous unexpected outside event that the driver needs to assess and know the best course of action.

UNKNOWN

The car was in an accident on 10/5/2022 when the autosteer over corrected causing the vehicle to strike the median of the road. It was subsequently totalled.

You guys have ruined auto pilot and made it less safe. Quit trying to get a promotion or recognition by going after Tesla. My model 3 was the safest car to drive hands down. I've had 17 different cars in the last 20 years, Tesla's are like anything else I've ever driven. The problem you caused by forcing stricter safety for autopilot, actually makes it way less safe. Before it assisted on highways so I could briefly do things like change temperature, music, or navigation without accidently running off the road or colliding with another vehicle. Now it's so sensitive with warnings to pay attention, it's actually a distraction. Look at my speed, warning to pay attention. Check my surroundings in mirror, warning. Change temperature, warning. It's to the point where it's distracting me more then anything I would do in a traditional car. Seriously, NHTSA can go [XXX] itself. Someone in the government always trying to make a name for themselves acting like a savior for the people. Why don't you make yourself useful and go after those [XXX] traditional company's like Ford. Ford always rolls out vehicles with serious safety defects, but weigh the cost of recalls/lawsuits against profit. Ford shouldn't be allowed to sell vehicles in the US, yet you go after Tesla, who in my opinion makes the safest car ever created. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I leased a Tesla Model 3 on [XXX] in Tampa, Florida On [XXX] the car went into Sudden Unintended Acceleration as I was coming out of a "Hold" at a Yield sign where I was at a complete stop waiting for traffic to fully clear for a right hand turn onto a two lane street. I was coming off of [XXX] onto [XXX] in St. Petersburg, Florida. As I started the turn, the Tesla tossed me onto the curb and along a pedestrian sidewalk at high speed. I tried to brake, but the car continued plowing towards a traffic sign that I avoided hitting by making a hard left to try to get back onto the street. Instead of returning me to the street and my lane, the Tesla threw me left across two lanes of traffic, over a grass divider, and into two lanes of oncoming traffic heading straight for a head on collision. At this point, the steering wheel went out, was completely unresponsive and just kept spinning around. The brake was still not responding. I kept spinning the wheel towards the right until at the last minute the car sped back onto the correct side of the road where I was abruptly and without any kind of a jolt, able to regain control of the car: the brake responded and the steering wheel stopped spinning. I then drove at a speed of about 20 miles an hour to the closest residential street. After stopping to gather my wits for about half an hour, I slowly drove home with the emergency lights on and parked it in the parking lot. The Tesla had damage to the front and undercarriage. The Tesla's steering wheel pulled to the right. I did not get into that Tesla again and demanded that they tow the car away and warn others that it is a death trap. They towed the car. I am never getting into any other Tesla again for as long as I live. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am encountering a serious problem with FSD 2023.44.30.8 06f534d46010. When navigating to a destination the vehicle will drive in a clearly identified bus turn off stop on the right side of the right driving lane. It then abruptly stops and is unsure what to do. The vehicle should not navigate to a bus turnoff stop. The vehicle repeatedly does this at not one but numerous bus turnoff stops in my area. The abrupt turnoff and stop is a hazard.

My car computer touchscreen has been rebooting with every entry since/start since software update 2023.44.30.5.1. in mid December, 2023. Software update 2023.44.30.8 did not resolve the issue. During the reboot process I am able to move my vehicle but the safety systems (parking sensors, back-up camera, wipers, etc) are inoperable for up 3 minutes during the reboot process. I have reported the issue to Tesla and brought my vehicle in for service 1/29/24. The service center claims that reboot issue is due to a software bug and is a “known characteristic” with this release. They also claim that the lack of the ability to use cameras/sensors while operating the vehicle is convenience related, not safety. Tesla can give me no ETA on when I can expect a software update to remedy the issue which has been outstanding for 5 weeks now.

The recall you required has made my Tesla car far less safe to drive. I am an attentive driver and had grown accustomed to using Tesla autopilot to help me drive more safety to and from work. Without it I feel that I drive more aggressively and less safe. You should consider supporting Tesla in it's efforts to improve safety through technology

Heating failed in -10 temperature for approx 40 miles. Window became ice covered and would not clear. Interior of car was 33 degrees and heat came back on when plugged into charger.

Heat failed a second time in a few days. There was no heat in -7 temperature for 60 miles until I could get it to a supercharger. The car was at 60% charge when heat failed.

The rear seat doesn’t detect kids under 50lbs. Putting the seat in car seat mode only disables the seatbelt alert and doesn’t keep the rear fans on. You can turn them on manually, but the car forgets that they should stay on if you precondition the cabin from the mobile app. Meaning that my child cooks in the back seat due to lack of rear cabin conditioning unless I remember to turn it back on in a buried menu every time.

Back up camera not functioning.

When autopilot is engaged, car unexpectedly brakes with no obstacle in front of car. Some called it “phantom braking”.

Autopilot feature is now unstable as I get constant nags if I look away for a few seconds to check my surroundings or check my navigation.i have been locked out of the feature multiple times over the past week forcing me to make navigation changes while manually driving.

concerns about the latest software update for the Tesla Model 3’s autopilot system, which, in my view, significantly compromises safety. As a Model 3 owner for over two years, I have generally found the vehicle and its features to be reliable and safe. However, the recent update has introduced an overly stringent hands-on-wheel detection mechanism that is not only inconvenient but also potentially hazardous. The new update requires frequent and often forceful interaction with the steering wheel to assure the system of driver presence. This change is drastically different from my previous experience, where I received only one hands-on-wheel violation in two years. The current sensitivity of the system disrupts the smooth operation of the autopilot, leading to frequent and abrupt disengagements. I have found myself struggling to maintain the system’s activation, inadvertently causing the vehicle to exit autopilot mode multiple times. This issue goes beyond mere inconvenience; it actively detracts from driving safety. The need for constant and sometimes aggressive adjustments to satisfy the system’s requirements is distracting and can lead to erratic vehicle behavior. The irony is stark: a system designed to enhance driving safety and ease is now a source of potential danger and stress. The unpredictability and over-sensitivity of the updated system could lead to dangerous situations, especially on highways or in heavy traffic, where sudden disengagement of the autopilot can be particularly risky. As a driver, I now find myself more focused on keeping the autopilot engaged than on the actual driving conditions and surroundings, which is surely contrary to the feature’s intended purpose. I urge the NHTSA to investigate this issue as a matter of urgency. The balance between ensuring driver engagement and maintaining the operational safety and rel

It gives you a wrong message that your car is closed but actually no. And I got stuff stolen since this issue. First time close the door properly, but I can not lock it. I have to open it then close it again to lock it. video shows I uploaded the video in twitter [XXX] I can not upload a video in the below upload files area, so plz contact me to let me send the email if you can not see it on twitter. or you may see it here [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ul_a022_ApeFusesEtc Audience [service-fix, factory) Description Driver Assistance ECU (APE) is not fused or not locked or missing credentials Set Condition Driver Assistance ECU is not fused or not locked or missing credentials Clear Condition Driver Assistance ECU is fused, locked and has proper credentials Potential Impact Driver Assistance ECU is in an unsecured state (unfused)

When I purchased this automobile the dealer told me it had to be built, so it was my thought I was getting a brand-new car. I was not anticipating the problems I would have in the same year I leased this vehicle. I leased the automobile for 3 years with an agreement to drive 12,000 miles or less a year. Later after agreeing to the mileage set in the original contract, I learned through my own research that I could leased this automobile agreeing to drive up to 20,000 miles. My contract was not explained or expressed to me in detail, even after conveying to them that the automobile would be used as a vehicle for my business in transportation. They did not go over every possible option. Secondly, just a few months into having this vehicle, I took the automobile in for service April 6, 2023 Feb 23, 2023 Jan 3, 2023 Nov 7 of 2022 and Oct 6 of 2022, for the same issue, breaks making noise in the reverse position and while driving. Each time I had to pay a service fee. I had one agent to convey to me that I needed a brand new break system because they were not able to fix the problem that was causing the vehicle to squeak. After researching this specific problem and talking to other Tesla owners, I have learned that this is a common issue with Tesla manufacturer. I believe that this was not due to neglect or error on my part. Before this recurring issue with both my Model 3, I was very pleased with my Tesla and in a few years I will need to upgrade to a larger one as I grow, but not I hesitate to choose one. A few of my clients and family members also one Tesla, that are functioning perfectly, and they aren't so sure that they will stick with the brand after watching my experiences.

Wide gap on left back side of trunk whenever it’s closed shut. Opens and close fine but it’s not properly closed. Water gets in through the gap and gets in the trunk whenever it rains or I go to the car wash

I am getting less miles than advertised on full charge. Six months ago I was getting 185 miles on full charge now I get 156. The vehicle has a little over 5k miles and 2021. FSD does not work as advertised, fails to turn and it makes sudden turns and stops

My car has a Homelink that will automatically open the garage door when approaching the door. Unfortunately, if the garage door is already open, this will unexpectedly close the door with no warning. This has resulted in damage to the trunk lid of another can that was parked in the garage with the trunk open. It is a dangerous situation for the door to close when others near the door are not warned or something in the path of the closing door. The Homelink does show the status of the door (open or closed) so it would be easy to not close the door if it was already open. When the Homelink is used to remotely close the door, it has a delay and will flash the lights before the door is closed to warn people who are in the way. This is an easy fix and I hope something can be done. Other Tesla owners have had the same problem.

This is a report of the accident I was in on July 15, 2023 at 3:00 PM. I was going south on two lane Hwy 160 a couple south miles of Hwy 12 when I pulled out onto a wide, long pullout. When I decided to get back on the highway, I looked back to see a long line of cars coming. My Tesla’s Full Self Driving has Auto Lane Change which switches lanes for you when safe. I figured I would use Auto Lane Change to merge onto the road when safe. I already had the Tesla Navigation on. I turned on the Full Self Drive and my blinker, thinking that it would be a while before the Tesla decided it was safe to merge onto the road. However, the car started moving toward the road almost immediately. I realized that there couldn’t have been a break in traffic already. I turned in disbelief. Just then the left side of the was smashed. I looked ahead to see a SUV swerving back and forth down the road trying to regain control. Then the blur of another car. The SUV was sailing through the air, then it was sliding on its roof. I rushed to the SUV feeling like there was a good chance that people were really hurt or dead. I couldn’t see inside because of the airbags.The driver’s door wouldn’t open. I rushed around the back of the car and saw a dog getting out of the front passenger door followed by a man. The man helped his wife out. Thankfully, they were not hurt. While waiting for the tow truck, one of the fishermen who were hanging around for some reason asked me for my ID. I asked why. He said his car was in the accident and pointed across the highway to over a 15 foot embankment and to about 500 hundred yards away where I saw his car. He said that his car had been parked and was hit by the SUV. With the stress and adrenaline of the accident and because there was only my car and the SUV on the side of the road, I realized that this was the car I had seen in a blur during the whirlwind accident.

There is a design defect in the Tesla Model 3 which causes moisture to accumulate in the air filters. The filters then sit wet and develop mold and mildew. The first replacement was needed within the first 2 months of vehicle ownership. When the heat / air is turned into the on position, this fowl air is distributed to passengers in an enclosed environment and it becomes a health hazard, especially to those with preexisting respiratory issues. This is an ongoing problem with the soiled air filters requiring constant replacement. A Tesla mobile service agent confirmed that Tesla engineering team is aware of the issue, but hasn't come up with a permanent solution. The service agent stated they are spending tens of thousands of dollars in replacements filters and that a majority of his service calls are to replace the mildewed filters. The problem is Tesla continues to charge people to replace the filter with no solution for fixing the problem.

On May 22, 2023 driving south on I-580 through Reno with the Tesla adaptive cruise control, there's a 55mph construction zone. As a result, I use the right scroll wheel to adjust the speed from 65 to 55mph. The scroll wheel didn't work. As a result, I turned off the cruise control with the right steering wheel stalk. At the same time, I noticed the vehicle speed indicator on the upper left of the CRT display was malfunctioning; both failing to respond to changes in the car's speed, and then indicating erroneous speeds (at one point indicating 34mph when I was going around 60mph. These issues continued. I took the exit on Double R Blvd to turn right. As I got into the right lane on the freeway to exit I attempted to turn off the cruise control and it didn't work. Approaching the exit, I then applied the brake. The regenerative braking function did not apply. As a result, it felt like the cruise control didn't turn off. However, I braked to a stop at the intersection in the right lane with no issues. When the traffic cleared, I attempted to turn right and proceed east on Double R Blvd. The car didn't move. Using the right stalk, I tried shifting into drive, reverse, and back. All this time, the drive (D) and reverse (R) indications on the CRT did not show. I let off the brake and the car inched forward. I turned right immediately into the Maverick gas station entrance to get off RR. The CRT display now showed the back-up camera displays (a normal indication of the car being in reverse). I cautiously let off the brake and applied the accelerator pedal to see if I backed up, but the car was in drive and proceeded normally. I continued to drive and the CRT screen went completely black. I soon realized the car's computer was rebooting with the faint Tesla logo on the black screen. Within a mile or so, everything came back on the screen and worked normally. I then reached my destination. When I returned to the car, it was as if nothing had happened.

I bought my Tesla model 3 in October 2021. I no longer can view my backup camera or side camera when signaling and reversing. gps doesn’t work. Warning collision doesn’t detect. No warning lamps or messages. I schedule a service and they might think it’s a failed mcu. It’s no longer under warranty since I put 79000 miles on it. Car isn’t even two years old and if mcu failed. I think it should be replace for free if it less than two years, miles shouldn’t count.

I was driving to school which is about an hour away from my home. I was in the carpool lane when all of a sudden I got a notice that the top speed of the vehicle was reduced to 35 MPH second later it said it was in low power mode. The screen starting flashing red and it began to shake and shut down. I had seconds to get into the shoulder of the freeway and the car and the car lost all power. This was an unprovoked incident and I feel that if put me in grave danger. In order for the car to start driving I had to exit and enter it again while on the freeway. I was thankfully able to pull into the shoulder because I was in the carpool lane but had I not been I would have had to do this in full traffic.

Tesla had been sending me messages since last year about the safety recall notice but they have not downloaded the necessary firmware update to remedy the safety issue NHTSA Recall no: 22V-702

Tesla has not downloaded the software to remedy NHTSA Recall No: 22V-702

My car no longer makes any sound when driving in parking lots or alley lanes to warn pedestrians or bicycle riders of my approach. This needs to be addressed for the safety of myself and others.

AC/Heat pump total failure at 18,317 miles. Due to cold weather in Michigan and simply running the car, the heat pump went out entirely which creates the climate control in the vehicle. This caused dangerous driving conditions since the windows could not be defogged and the vehicle was below freezing temperatures inside. The service agents I spoke with seemed to understand this was a common occurrence in cold weather climates. The reason I am reporting this, is although mine was replaced at no cost to me under warranty, this is a manufacturing oversight and needs to be addressed by the company. This can cause very unsafe driving conditions for many people, and cost thousands of dollars in repairs all because they sell a vehicle that has parts not suitable for the climates they operate in.

The heat pump failed in 12/2022. The defroster would not work and heating was an issue. I encountered 2 dangerous situations in snowstorms where I could not see out the window and the heating was inconsistent and difficult to control.This was fixed by Tesla. The heat pump failed again (less than a month later). I was told today that there was an ice buildup in the coils possibly due to car wash (?). This problem, I am afraid, is going to continue.

Autopilot failed. Driver had head, neck injuries , and the passenger had head, neck, and knee injuries. CRASH REPORT: Date - 1/14/23; Time - 10:30 am. NCIC Number - 9565; Officer's Name: Garduno #22857

At some point in 2021 Tesla released a software update that causes the vehicle to ignore the ambient temperature sensor for the first 15 minutes of a drive. Tesla explained to me that this was to avoid errant readings in hot environments with lots of reflected heat from pavement. I’ve reported the following safety issue to them several times through the winters of 2021 and now 2022, to no avail despite numerous software updates since. In cold environments where a vehicle is leaving a warm and potentially higher humidity environment such as a garage to a very cold and dry environment - just as the car begins using the sensor data the windshield will immediately fog up causing a major safety issue. This occurs with the hvac on auto and requires a shift of 30+ degrees, which is not an uncommon occurrence in cold environments. 50 degree garage to 17 degree outside for example.

It has been weeks and Tesla has still not provided a fix for this issue. It was supposed to be resolved over the air but we have called Tesla for weeks and they have no idea when the fix will be available. Do they have a time limit to resolve? Sep 19,2022 Manufacturer Recall NumberTBD NHTSA Recall Number22V702 Recall StatusRecall Incomplete

Driver side window fails to lock completely upon locking the car manually and/or using auto walk away function. This leaves the car very much unsecure and open to being vandalized. Additionally, the driver sides window fails to close fully when auto close button is pressed. The driver side window button has to be fiddled with few times to get a complete window seel.

Seat sensor fail and was able to drive in the middle of the intersection to make a left turn. Since the sensor fail if vechicle is driven less the 5 mph the car will go in park- very scary when in the middle trying to turn left

Tesla allows owners to enroll as FSD beta testers however, the owner cannot unenroll when they request. The FSD beta is extremely dangerous and makes the use of even ACC impossible to use. I have requested to leave the beta via emailing [email protected], which an automatic response is received stating to unenroll respond to that email with your VIN and they will process the request. However, they do not process the request; I have sent dozens of email requests with no response and am still stuck in the beta software queue. I have attempted to submit service requests but the app recognizes the verbiage and blocks the submissions, stating to send the email instead. There is no other method to contact Tesla.

Driving in autopilot during daylight hours (8:30am) about 70mph the vehicle suddenly braked long and hard, tires screeched when there was nothing around me or in the road. It could have caused a serious accident if anyone was behind me.

The screen keeps freezing while I’m driving. It freezes and after a while the screen shuts off and resets. The most dangerous situation was when while I was on the interstate between Barstow and Baker. The screen screen recently froze while driving on August 20th around 255pm

Heating failure in colder temperature climates, left with my heat completely not working during a 7 hour drive in 15 degree weather. Had to eventually get a tow truck. Went to tesla to get it looked at and they were trying to charge $250 for a diagnostic. I had this same exact issue a week after when I first purchased the car where the heat would not work in cold weather. Had three sensors replaced under warranty. After some miles the issue has came back with the same fault codes in the following winter. This is a disaster and if you’re stuck on the road, it can be a very lethal problem to occupants. Even in today’s heat wave, I have found that the AC does not work either linked to the same error as the heating portion where AC would fail to blow cool air into the cabin. Last week, I had to push all of my trips to days where the temperature was cooler. This is another safety hazard that some people could suffer from heat strokes which can cause immediate danger to occupants and other drivers on the road. I already had this issue repaired in the past, and after 25k miles I find that the repair wasn't a repair at all until the next winter and summer. Now i’m being forced to pay $250 for a diagnostic fee not including the repairs for the actual issue. Since i’m out of warranty this is a huge safety issue and should be taken more seriously with these cars. Many people have reported this same issue and are seeking lemon laws regarding this.

While driving the rear passenger driver side glass just shattered, this seems to be a issue with a lot of Tesla 3 models. The glass has a outward bulge, nothing hit the glass. Luckily this did not result in a crash, but could have. There are a lot of people that have reported this on the internet, this is a new 2021 model still under Warrenty and Tesla refuses to repair it under warranty even though a lot of them are having the same problem.

Car would slow down and suddenly using regenerative braking for no good reason while on Traffic-Aware Cruise Control (part of Autopilot) on very lightly traveled highways, mostly on I-80 in WY, UT, and NV. Incidents happened on 1 to 2% of every mile traveled. I have marked the date as July 3 below, but actually multiple (20 to 50 total) incidents occurred from 7/2 to 7/4, and 7/9 to 7/11. Incidents could occur whether Autosteer was engaged or not. No alarm sounded to indicate that a collision was imminent. If I didn't intervene, the car would sometimes recover almost immediately and slowed only 5 mph, but in other cases it would slow down by 20 mph within 2-3 sec before recovering. Speed limits were typically 75 to 80 mph; I was normally traveling around that speed. Although these highways have low traffic density, my biggest concern is that another car will rear-end mine if it's following too closely. My own observations: 1. The most frequent incident type seemed to occur when there were no vehicles ahead for 15 to 30 sec following distance. Prior to this, Traffic Visualization would sometimes show the next vehicle with uncertainty (flickering in and out or changing size) even though it doesn't normally show a vehicle outside of 4 to 6 sec following distance. Typically that vehicle was a semi-trailer and its appearance to myself (and probably to the cameras) changed due to lighting, details of the trailer, going over a hill, etc. 2. Less frequently, the car would slow down while passing a semi-trailer. Generally Autosteer was not engaged in these cases. 3. High crosswinds could be felt in many cases, but not all. 4. The system seemed much more reliable in areas with more traffic. I'm not sure, but I speculate is that the AI may start looking for vehicles where none exist if it can't easily see any. 5. When mentioned, 2 other Tesla drivers confirmed seeing similar behavior.

Problems with phantom breaking while driving on the highways at speeds over 65mph. There will be no reason for breaking (I.e. the automatic breaking system picks up a truck driving on the opposite side of the road/direction and slams on the break aggressively) which can be a cause for a rear collision and whiplash for driver/passengers.

I was in auto pilot (cruise control). The car was going at 78 mph. The brakes suddenly engaged for no reason. Slowing the car to 60 mph very quickly. It basically felt like I slammed on the brakes. This happened 3 times.

We were driving on the freeway at 69 mph and suddenly with no warning the center console main screen froze. All electronic functions of the car stopped and the car was stuck at 69 mph. Speedometer And turn signals did not work. We managed to get to the side of the road (mechanical brakes and steering were unaffected). The car could not be put in Park so a manual reboot was not possible. The car rebooted itself (screen went black and then came back online) after about 10 minutes or so and then the car functioned normally.

No specific incident, but potentially dangerous. Several of the font sizes used on the Touchscreen, but especially the ones displaying the time, the temperature, and the miles remaining on the charge, are very difficult, if not impossible, to read if you need reading glasses. This is especially true for seniors. In order to get that information, you need to either pull out and put on your reading glasses or move your face to the right and closer to the screen, both potentially dangerous if you’re moving, especially at high speeds. This problem has been complained about repeatedly online for several years, but so far no response from Tesla. I don’t think it would be difficult or expensive either to give owners the option to increase font size or to make a one time increase of, say, 30% or 60%. The change would make driving a lot safer for those of us are on the wrong end of 60.

on 3/9, the car lost heat (no heat at all, blowing cold air) and it was giving error message that the climate was unavailable. It created a driving hassle since the windshield was frosted. I took the car in to the Tesla service center on 3/10. They returned the car to me on 3/16, mentioning they replace the heat pump. on 3/17, the car starts giving error message saying the climate control is unavailable. I told the car in back to the same Tesla service center in Springfield NJ.

Phantom braking. The Tesla brakes without warning or provocation when on cruise control. On two lane roads brakes deploy forcefully every time a semi truck is traveling in the on coming lane. It does not have to be on a curve. It is every time a large truck is in the opposing lane. On 4 lane divided highways, it will forcefully brake (from 75 mph down to 40 mph in seconds) climbing small hills, patches of tar on the roads, shadows, off ramps, side roads and for no apparent reason. I have almost been rear ended when a car is following closely and it happens. I have recorded these incidents , reported to Tesla, taken the vehicle for diagnostics and they have no answer and imply that occasionally it may happen however, it should not be an issue. IT IS A DANGEROUS PROBLEM and an accident waiting to cause serious injury. I drive daily with my job and it happens every day.

When pressing the horn in the center of my steering wheel, it only activates when certain regions are pressed. When pressing certain regions of the wheel, such as the bottom half of the wheel, a switch is heard clicking, but the horn does not activate. This issue has been reported elsewhere on forums with videos e.g. in one case where the left portion of the wheel's center area did not activate the car's horn. I have discussed this issue with my local Tesla service center on four occasions and demonstrated it to the technician. But the issue is never addressed and I have now been told that bringing up the defect will incur fees from the service center. https://teslamotorsclub.com/tmc/threads/model-3-horn-issue-check-the-left-side.137767/ ^Here, there are at least 47 reports of the issue occuring, based on the thread's poll. I wouldn't mind this issue terribly much, except there has now been 3-4 separate incidents where I have had to use the horn in an emergency situation (e.g., when another car is changing lanes without noticing my car next to it). During these incidents, I was either unable to activate the horn, or only able to activate the horn in a delayed manner as I worked to activate the horn by pressing it in a specific manner to enable it. My own video of the issue: https://imgur.com/a/dpXv7sT

The new Tesla touch screen UI is a major safe risk. Tesla has decided to hide the controls for the defrosters and wipers to such a degree that we are required to trust the automatic solutions for both and they both are abject failures. The manual controls worked fine, but the new UI is such a disaster, that we can no longer safely use the controls without taking our eyes off the road and touch the screen multiple times. I have contacted Tesla multiple times about this and will continue to do so requesting a way to roll back the software update. They refuse to do anything about this, so I have no recourse except to file safety complains to the NHTSA.

Phantom breaking. The basic autopilot cruise control frequently + aggressively brake as it detects phantom threats due to obscured sensors. Car can brake from 65 to e.g. 40mph rapidly, causing more risk, due to the rapid deceleration. Car needs a basic cruise control feature

When the car is in assisted autopilot, the vehicle will brake very hard when not necessary.

Phantom braking for no apparent reason. Worst occurrence was this morning driving home from work on cruise control, max speed cruise 73mph, suddenly my car braked on its own down to 59mph in 2 seconds. Very scary. My wrist hurts from that incident & my forehead almost hit the steering. Nothing in front & thank God no tailgating car behind me. This is not safe. It happens to me all the time but this was the scariest of all.

My vehicle has a VCFRONT_A447 error code and will not heat up. With temperatures as low as -20 and highs of 25 not only is just the temperature potentially deadly but im unable to defog my windshield without freezing. I feel my car is entirely unsafe to drive.

On a recent road trip (8-9 hours) my car had a number of software tics that had been noticed (music skipping, screen responding slowly, etc.). After 7 hours on the road, while the Autopilot system was engaged my main screen froze on the car. Out of caution, I moved to exit the highway. While exiting, the entire screen in my car turned off, but all car functions were operable (turn signals, braking, accelerating, etc.). Once safely in a parking lot, I tried to do a soft reset with no success. After contacting service they told me the log indicated an issue that required a tow. In the interim I was able to do a power cycle which resolved the issue (but was difficult to perform since the screen was flashing on/off). The service rep recommended driving home but scheduling a follow up service. Subsequently the follow up team has informed me this is a "known software issue which is currently under investigation". Given the impact this software bug has on the primary information screen it seems to be a valid safety concern and should be issued as a recall.

Tesla removed the ability to hang up a phone call via the steering wheel buttons which poses a massive safety issue. Currently the only ways to end a phone call are: 1- Having the person on the other end of the call end the call 2- Press the "end" button on the touchscreen (more details below) 3- Press the "end" button on the phone itself (note: physically interacting with a phone while driving is illegal in Georgia so this is not a viable option) The touchscreen generally has the phone call status on the bottom-left of the screen when a call is active. However there are times when this goes away which causes the driver to be required to navigate through a non-intuitive menu to get the phone call to reappear on the screen. Those times are: 1- a text message comes in while a call is in progress. That text message covers the phone call status 2- the windshield wipers are manually activated while a call is in progress. The windshield wiper status covers the phone call status 3- software bugs often cause the phone call status to disappear entirely, requiring a driver to swipe through the screen until the phone call status reappears Ending a phone call with a physical button was previously an option on the Model 3, as well as other Tesla models. Removing that option is a danger to drivers, passengers, and pedestrians as distracted driving is a huge factor in automobile accidents.

The heat stops working at cold conditions. Many other users have reported this problem, after going into service I was told there is a sensor that is out in the open behind the bumper that when exposed to snow and rain can freeze and causes heat to stop working. I have experienced this myself when going on a trip back home from upstate NY to NC , I had no heat with temps outside being at 3 degrees F , not only was the car extremely cold causing me and my wife to get sick , but you can not use the defrost because there is no heat. So there is absolutely no visibility since there’s frost on all windows that you cant do anything about.

Tesla in the December 2021 V11 software update as made the car's common control user interface unsafe. Critical controls, such as defrost and climate control, as well as many others (like trip, tire pressure, heated seats, windshield wipers) , are now only accessible by hunting through menus - - all which require the driver to turn their eyes off the road for longer periods of time than the previous user interface. Font sizes have also been made much smaller which will cause readability issues. This is a road hazard and needs to be addressed, and there is no option available to downgrade to the safer user interface. Please require Tesla to perform an over the air recall for this UI to correct these safety issues.

New software update removes easy access to basic functionality like wipers, defrost, heat, etc. and requires the driver to dig through multiple submenus which requires taking eyes off the road for an extended period of time.

This is a follow up to my complaint issued NHTSA ID Number: 11439598. You opened an investigation and Tesla promptly backed down, but only in regards to one PORTION of my complaint. Tesla has now disabled video game playing on the front dashboard screen while the car is in motion. Good! But there's more to be addressed. Tesla still allows Live web browsing on that same screen. A keyboard pops up. You can type in your search, then click around most websites (except for YouTube, which is appropriately blocked.) I checked the latest update and Tesla has now moved the web browsing feature into the "Entertainment" category. Web browsing is permitted FOR DRIVERS. It is not "restricted" to passengers only. This is inherently dangerous. Please do not close this case before this web browsing distraction is addressed as well.

On a recent trip, we started experiencing extreme issues with our car's cruise control and autopilot features. Specifically, when in cruise control or auto pilot, the car would randomly disengage the cruise control or auto pilot and start braking. Taking the car out of cruise control or auto pilot, restarting the car, etc did not fix the problem. We noticed the problem was much worse at night and when we were traveling on a two lane highway. We would be in cruise control/auto pilot and often when another vehicle would approach us from the opposite direction the vehicle would suddenly brake. While this happened more often at night, it continued to happen at any point during the day and when we were on many different roads/interstates. This seems extremely unsafe to have our vehicle hard braking randomly when we are traveling at high speeds (60mph+). We scheduled a service appointment with Tesla and were told that this is a software issue and we would have to wait for an update.

Tesla is now making interactive video games and live internet web searching possible on the main front seat display WHILE THE CAR IS DRIVING. The video games are allegedly restricted only to passengers. Web browsing is available to anyone at any time. Why is a manufacturer allowed to create an inherently distracting live video which takes over 2/3 of the screen which the driver relies on for all vehicle information? Tesla has no gauges above the steering wheel. NHTSA needs to prohibit all live video in the front seat and all live interactive web browsing while the car is in motion. Creating a dangerous distraction for the driver is recklessly negligent.

When accessing the on-screen owner's manual, the Tesla screen freezes completely and no controls or signals are available. After the screen freezes, the air conditioning starts to blow at a full blast for about 30 seconds. The Tesla screen then goes blank for about two minutes, at which time the driver has no access to signals, speedometer, alerts, or any other car information detail. It is not clear if lights or doors are impacted. The car is able to accelerate and brake during this period, but the driver is essentially "driving blind." After approximately two minutes, the screen flashes a Tesla logo and reboots. Once the screen reboots, the screen - and car operation - appear to operate normally. This has occurred four times over a period of several weeks. This is a safety hazard. In one instance the screen went blank while driving on a highway on-ramp. It was frightening to have all car controls disappear. I appeared to have control of the steering wheel, accelerator and brake, but since there was no instruction or warning, there was no way of knowing if or when the car would simply stop on the highway. Since the speedometer, turn signal indicators, and traffic alert features disappeared, the car became hazardous to drive. In at least two of the incidents, there was no place to pull the car over while the car (hopefully) reset. Tesla automated software updates have not yet corrected this problem. The Tesla "bug report" was used to report the problem after the systems resumed function, but there has been no communication from Tesla on the matter. According to Tesla forums, other Tesla owners have experienced the same problem.

Tesla: 2021 Model 3 (Standard w/Full Self-Driving Capability) Vehicle Safety Issues as of August 09, 2021: 1. Vehicle does not have interior rear manual door release to allow rear seat occupants to escape in case(s) of emergency or vehicle electrical power failure 2. Vehicle does not have an exterior manual release for all doors in order to allow first responders the ability to assist or rescue vehicle occupants and/or driver 3. Vehicle doe not provide regenerative charging of 12V batter used as the only primary source of power to operate all Onboard Computer and Diagnostics, as well as electronics 4. Vehicle does not provide redundancy to operate Onboard Computer and Diagnostics or to maintain the electronics in order to allow vehicle to keep satellite contact or radio beacon 5. Vehicle does not have a mechanical locking system and is unable to be opened in the event of failure of the 12V battery 6. Vehicle does not have any audible seatbelt warning 7. Vehicle does not shift into Park or Neutral when drivers door or passenger doors are open 8. Vehicle interior parts and exterior parts are not securely fastened or reasonably installed to a standard that provides protection to occupants in cases of side impact, rear impact, and frontal collisions 9. Vehicle does not adequately provide secure installation or covering of Side-curtain Airbags, as well as a poorly designed tether that can easily be pulled triggering the Airbags gas canister 10. Vehicle does not have any audible seatbelt warning 11. Vehicle does not shift into Park or Neutral when drivers door or passenger doors are open 12. Materials used in vehicle are both flammable and gaseous, as well as produce a toxic smell when ignited 13. Vehicle "Panoramic" glass roof provides UV protection and actually absorbs heat 14. Vehicle does not feature adequate detection of: moving objects(pedestrians, bicyclist) 15. Vehicle is unable to safely navigate streets or highways with out solid lines or objects to follow

While I was driving on the state way at about 50 to 55mph, the car suddenly sped up and the ABS system kicked ON and the brake pedal became tight and when I fully pressed the pedal to stop the car, the car would not move after that and it gave some random error messages. Called 911 since I was blocking the road and the informed Tesla. They towed the vehicle to their workshop. The tow truck drive mentioned that the car would not even go in to tow mode.

At around 5:30pm on 5/16/2021 We were entering our garage when our tesla accelerated on its own into our garage extremely quickly and nearly brought the garage down.

ON FEBRUARY 28, 2021 AT 4:08 PM.. THE APPROXIMATE TIME OF MY ARRIVAL AT WORKPLACE WHICH IS ALSO DISPLAYED IN MY NAVIGATION. AS SOON AS I'M DOING A REVERSE TO PARK MY TESLA FOR SOME REASON AND IT DID HAPPEN SO QUICKLY ACCIDENTALLY PRESS THE ACCELERATOR HARDER AND AS A RESULT I CAUSE AN ACCIDENT THAT MY REAR BUMPER HIT THE CAR BEHIND ME THAT WAS PARKED. THE DAMAGED WAS HUGE THAT IT KNOCK OFF THE PARKED CAR FRONT BUMPER, IT BROKE THE RIGHT HEADLIGHT AND BUCKLED THE ENGINE HOOD. IT REALLY BOGGLES ME AS TO HOW IT HAPPENED, I RE-CREATE THE SCENARIO AT HOME IT TURNS OUT AND I TRULY BELIEVED THAT I GOT CONFUSED WITH THE CURRENT DRIVING MODE AS I SWITCH THE CAR TO REVERSE WHILE I STOP TO CHECK MY PROXIMITY, BUT THE DISPLAY CHANGES TO 'HOLD BRAKE' FONT. NOT KNOWING THAT IT STILL IN REVERSE MODE, ALTHOUGH THE TOP LEFT VERTICALLY DISPLAYED DRIVE MODE INDICATOR STILL SHOWING BUT IT IS TOO SMALL/ MINIMAL THAT IT'S HARD TO DISTINGUISH WHICH ONE IS ACTIVE. FOR AN OWNER THAT'S NEW TO THIS ELECTRIC CAR IT IS CONFUSING AND SPECIALLY YOU HAVE OTHER ICE CAR YOU CURRENTLY DRIVING AT HOME.TESLA SHOULD CONSIDER AN UPDATE TO THE DISPLAY ON THE DRIVING MODE INDICATOR. THE DEFAULT AS YOU SWITCH THE STALK TO D, P, N OR R, THAT LARGE FONT ONLY DISPLAY MOMENTARILY AND IT CHANGES TO YOUR SPEED AND THEN CHANGES TO ' HOLD- BRAKE FONT ICON'. THOSE DISPLAY FONT P-D- R- N ON THE TOP LEFT CORNER IS TOO MINIMAL AND EVEN LIGHTLY OBSTRUCTED WITH THE STEERING WHEEL. EVEN THE FONT COLOR IS HARDLY DISTINGUISHABLE, THE CURRENT DRIVE MODE IS ONLY BOLD IN THE SAME COLOR. THIS IS REALLY A SAFETY ISSUE AND SHOULD BE ADDRESSED ASAP. TESLA MODEL 3 DISPLAY SHOULD BE UPDATED, THE DRIVE MODE SHOULD BE VISIBLE ENOUGH AND PERMANENT ON THE DISPLAY. LOOK AT THE MODEL S.. IT HAS A VERY VISIBLE/ EASY TO DISTINGUISH YOUR CURRENT DRIVING MODE. ( P-D- N-R ) [XXX] CONTACT: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HEAT NO LONGER WORKS IN THE CAR'S CLIMATE CONTROL. THIS APPARENTLY IS TIED TO FAULTY HUMIDITY AND TEMPERATURE SENSORS THAT MUST WORK PROPERLY FOR THE HEATING SYSTEM TO WORK, AND TESLA SERVICE CENTERS ARE AWARE OF THIS YET ARE NOT PROACTIVELY REPLACING THEM. THIS IS A SAFETY ISSUE IN COLD CLIMATES SINCE THE WINDSHIELD DEFROST NO LONGER WORKS, AND THE CAR IS UNSAFE TO DRIVE OVERALL IN COLD TEMPERATURES WITHOUT FUNCTIONAL HEAT. THIS ISSUE APPEARS TO BE RESTRICTED TO THE 2020/2021 MODEL 3/YS WITH THE HEAT PUMP THAT REQUIRE THESE SENSORS TO FUNCTION PROPERLY. ANOTHER SYMPTOM IS THE CLIMATE SCREEN DISPLAYS AN ERROR MESSAGE OF "CLIMATE KEEPER IS UNAVAILABLE DUE TO A SYSTEM FAULT."

Mileage: 1,900

WATER INTRUSION IMMEDIATELY AFTER TOUCHLESS CARWASH . WATER LEAKED FROM UNDER THE GLOVEBOX COMPARTMENT. DRIVING OFF THE CARWASH BAY, WATER WAS HEARED SLOSHING THEN THE LEAK

Mileage: 1,580

THE HEATING SYSTEM FAILED IN DANGEROUSLY COLD CONDITIONS IN A REMOTE AREA ON A WEEKEND TRIP TO THE ADIRONDACKS. I WASN'T ABLE TO REACH ROADSIDE ASSISTANCE THROUGH THE APP, AND I END UP DRIVING IT 7 HOURS HOME WITHOUT ANY HEAT. THE HEAT SYSTEM FAILURE OCCURRED EARLY IN THE MORNING WHEN LEAVING OUR HOTEL TO DRIVE HOME. THE TEMPERATURE -18 DEGREES F. AFTER IT HAD BEEN REPAIRED, THE SERVICE MANAGER INDICATED THAT THE PROBLEM WAS CAUSED BY SEVERAL FAULTY SENSORS. HE INDICATED IT IS A COMMON PROBLEM, RESULTING FROM A BAD BATCH OF SENSORS FROM A CERTAIN MANUFACTURER, AND THAT TESLA HAS SINCE STOPPED PURCHASING THE SENSORS FROM THAT MANUFACTURER. THIS IMPLIES THAT TESLA KNEW THE SENSORS IN MY CAR WERE DEFECTIVE. WHAT THE HELL?! THIS IS DANGEROUS!!! IF I WAS A LITTLE OLD LADY, I COULD HAVE FROZEN TO DEATH! WHY HASN'T TESLA ISSUED A SAFETY RECALL?

Mileage: 1,600