2022 TESLA MODEL 3 Unknown Or Other Problems
81 complaints about Unknown Or Other
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Unknown Or Other Complaints (81)
While driving, the center display intermittently goes completely black. When this occurs, I lose access to the speedometer and all driver information. The issue has been ongoing and progressively worsening. The vehicle was purchased new. The issue was reported during the warranty period and initially attributed to software updates. A recent service visit confirmed the vehicle computer is failing, and the issue immediately recurred after pickup. Loss of speed and driver information while driving creates a safety concern.
The vehicle has a manufacturing defect in the charge port body seal allowing water intrusion into the vehicle cabin and near high-voltage charging components. This has resulted in dampness and potential mold growth, posing a respiratory health hazard to occupants.
Shortly after purchasing my 2022 Tesla Model 3 RWD in February 2025, I began noticing a persistent musty, mold-like odor coming from the HVAC vents whenever the air conditioning or defrost was on. The odor worsens when driving with the windows down. I reported this issue to Tesla multiple times between May and October 2025. Tesla replaced the cabin filters but refused to perform a full evaporator or HVAC disinfection, stating the odor was “normal.” Despite the filter changes, the smell always returns within a few weeks. Between these visits, I also tried to resolve the issue myself by replacing filters, using odor-eliminating products, and placing moisture absorbers inside the vehicle, but nothing has resolved the problem. This ongoing issue has led to repeated respiratory and eye irritation, including a documented pneumonia case in April 2025. The symptoms clearly worsen after time spent in the car. Tesla has not offered any permanent fix, warranty repair, or replacement. The problem appears to stem from mold or microbial buildup within the HVAC evaporator and duct system, which could affect air quality and occupant health. This raises safety concerns regarding possible HVAC design flaws or moisture retention issues that may affect other Tesla vehicles. The issue is ongoing as of November 2025 and has been reported to the Florida Department of Agriculture and Consumer Services (FDACS Case #2511-00831) for further review.
I own a Tesla 2022 Model 3 Long Range purchased in 2022 New and have been experiencing persistent issues with the HVAC units causing a persistent and prevalent smell of mold/must/vinegar that is causing myself and my passengers headaches and allergies. Tesla has failed to permanently repair and this is a widespread design issue with Tesla vehicles documented thoroughly online including Tesla’s own website, where condensation in the evaporator housing leads to mold and bacteria growth and odor in the cabin as a result. Despite multiple service appointments, Tesla has only provided temporary assistance by installing new filters and has recently offering to use a foam spray to clean the inside. I’ve already used over 15 filters in 3 years and have used numerous canisters of the foam cleaning spray and the problems have not subsided. They’ve refused to cover this under warranty even though this defect was reported initially in 2022 and the vehicle is still under warranty. The odor recurs every few weeks and presents air quality and health concerns as evidenced in our increased allergies and need to seek medical attention as a result and headaches from the mold build up. I’ve filed related complaints with the California BAR and Attorney General who have advised I file this report with your agency and as a result I am now following their instructions.
While driving home, my Tesla was operating in Full Self-Driving (FSD) mode and initially performed normally, stopping at a red light and proceeding smoothly when it turned green. Moments later, the vehicle suddenly accelerated on its own, lost control, and began spinning uncontrollably before sideswiping a parked car and coming to a stop on the wrong side of the street in oncoming traffic. I was fully awake, alert, and did not manually steer or accelerate at any point. The incident appears to have resulted from a malfunction in the vehicle’s FSD system and/or its steering and acceleration control mechanisms. There were no warning lights, error messages, or alerts before or during the event—it occurred without warning. This malfunction created an immediate safety hazard that endangered my life and posed a serious risk to other drivers, pedestrians, and surrounding property. The situation could have easily resulted in a fatal collision or injury. I promptly notified the police, and the incident was reported to Tesla Insurance, which serves as my coverage provider. Despite my repeated efforts to have the issue inspected and addressed, Tesla Insurance has refused to acknowledge fault, open a claim, or cover related damages. As a result, the malfunction has not been reproduced or confirmed by Tesla or any authorized service center. The vehicle has since been inspected by Collision Works, a Certified Tesla Collision Center in Long Beach, California (500 E. Anaheim St, Long Beach, CA 90813), which provided a preliminary repair estimate. I am currently responsible for repair costs out of pocket pending resolution with Tesla Insurance. The vehicle remains in my possession and is available for inspection by Tesla, investigators, or safety authorities upon request. The complete and unexpected failure of the FSD system to regulate acceleration and steering represents a serious safety defect that warrants immediate investigation to prevent future harm.
There is NO way to find the emergency manual release in the rear doors. WHERE ARE THEY!!!!??? There is no panel or cover to remove to find a release for the doors in case there is no power!!! This my friends car. I don't have his VIN so I grabbed on off the internet.
SAFETY CONCERN: for kids getting trapped in rear doors with no manual release in the rear of my 2022 Tesla model 3. Only the front has a manual release which is not practical for two kids in the back.
I have experienced multiple tire failures on my 2022 Tesla Model 3, with at least 7 tires needing replacement due to air bubbles. These issues have occurred on both front and rear tires, and currently I have 3 more tires with visible bubbles and one tire is actually leaking air. Most of these tires failed within 2,000-6,000 miles of use, which is far below normal tire lifespan of 25,000-40,000 miles. Despite repeated service visits, no alignment or suspension inspection has ever been performed by Tesla to determine why this keeps happening. The tires are just replaced at my cost, with the problem recurring again and again. Despite the pattern, Tesla service advisors continue to blame road conditions or driving habits. I want to be clear: I actively avoid potholes, drive cautiously, and have never experienced anything like this with any previous vehicle. Something is clearly abnormal here. In addition, I have noticed strange clicking and popping noises while driving, which seem to come from the chassis or steering area. It worries me that there may be a deeper mechanical or build quality issue. The vehicle often feels unstable, and I am genuinely concerned that a failure of a suspension component, battery mounting, or other structure could lead to a fire or loss of control. No warning lights have appeared, but the pattern of repeated air bubbles showing in my tire after just driving not even 1,000 miles and abnormal noises makes the vehicle feel unsafe to operate.
Tesla odometer discrepancy) combines the energy to run the car to count against the mileage. The car is often sitting parked and all of a sudden the mileage is shorter… Basically the odometer reading is wrong because weekly added miles are attached to odometer because the air is on or screen is used and that’s not fair for us because it’s incorrect.
pedestrian warning system has failed for a second time. speaker was replaced once already. presents safety issue to pedestrians (this displays an error that it is not working, the error also states that the horn may not work, however this is for newer cars that do not have separate horns and PWS speaker) Horns are intermittent in functionality, sometimes high or low tone only works, other times no horn sounds, this is a separate device from the PWS speaker, there is no error message shown for this when the PWS is functioning as intended
Rodents Chew on Car Wires Consequences of Rodent Damage: Malfunctioning Components: Chewed wires can lead to a variety of problems, including issues with the engine, lights, sensors, and other electrical components. Expensive Repairs: Repairing or replacing damaged wiring harnesses can be costly, potentially running into the thousands of dollars. Safety Hazards: Damaged wiring can pose safety risks, potentially causing electrical shorts, fires, or malfunctions while driving.
NHTSA Vehicle Safety Complaint •Vehicle Information: •Make: Tesla •Model: Model 3 •Year: 2022 •Summary of Incident: On November 28,2024, I experienced an incident involving my 2022 Tesla Model 3 while it was stationary just outside my garage. I accidentally pressed the accelerator pedal instead of the brake. The car surged forward and crashed into the back wall of my garage. Despite Tesla’s advertised safety features, such as Collision Avoidance Assist and Automatic Emergency Braking (AEB), none of these systems intervened or activated during the incident. I expected the safety systems to detect the garage wall and mitigate the collision, but they failed to respond. Additionally, Tesla’s Obstacle-Aware Acceleration system did not seem to function as intended to limit acceleration in this scenario. •Injuries or Property Damage: There were minor injuries to passenger, but the vehicle and the garage sustained significant damage. •Steps Taken Post-Incident: I have contacted Tesla to request an analysis of the vehicle’s event data logs to determine why the safety features did not activate. I am waiting for their response. •Concern: I am filing this report because I believe this may indicate a potential safety issue with Tesla’s collision prevention systems in low-speed scenarios involving stationary obstacles. This raises concerns about the reliability of these features in real-world situations, particularly for drivers who may accidentally press the accelerator. •Supporting Information: If needed, I can provide photographs of the damage, repair estimates, and additional details.
This incident is the result of poor operation of safety warning and navigation systems in a Tesla Model 3 leading to an accident. I rented a Tesla Model 3 from Hertz at Seattle Tacoma airport. At a traffic light I followed navigation directions making a left turn into Southcenter Mall in Tukwila WA. This turn placed me in the direction of a Subaru which hit me in the driver side rear side. The Tesla safely warning visual and audible system did not activate as designed. I owned a similar Tesla Model 3 at the time and was very familiar with its operation. The navigation and collision warning systems in this rental vehicle did not in any way act or engage like my personal vehicle, and therefore I was placed in a dangerous situation causing an accident to occur. This was a low speed accident, as I was beginning to accelerate after the light turned green, with sufficient time for the systems to react and provide warning, which they did not. I was not cited in the accident. This may be a Hertz maintenance issue or a Tesla issue I'm not sure. I am loading both the Tukwila Police report and Hertz accident summary which contradict: Please note the Hertz report is correct in the Subaru hitting me and the damage on the left side
All has been reported in writing to Tesla Corporate and Tesla Service Center SoDo Seattle, WA. Has not been repaired to date, with multiple attempts to bring car in for service: Emergency brake failed to engage on two occasions, [XXX] it was first reported that the car lost control of steering and emergency brake did not engage. Second time on [XXX]; car would not shift into any gear. Tesla Roadside said to have it towed (we did), Tesla had car for two weeks and did not address issues reported. Tesla has received extensive documentation for both times. They continue to tell us to drive car and just report issues as their resolution. Car has failed seals that have resulted in multiple times of mold and rodents in car (had professionally inspected). Tesla continues to insist I go inside vehicle and drive car. Tesla first discovered the mold in March 2024 during warranty service visit. They acknowledge smell in writing. Odometer was changed while car was brought in for service (shows on Tesla provided service records). Car arrived on 7/2/24 at 11:06am with 32,390 miles and left 7/2/24 at 11:07am with 32,687 miles. Manager was present and in the car for this visit. Car charger has failed and been replaced multiple times, battery is defective. Tesla will not inspect. Reported in writing loud thudding in trunk for months and Tesla took no action. Turned out to be live rats discovered during private mold inspection in trunk, frunk and inside of car; we believe we were exposed to rodents for months due to Tesla refusing to inspect properly. We have reported the car making us incredibly ill with heart and lung issues, unexplained hair loss, nausea, fatigue and Tesla has taken no action. We arrived at Service center 7/2/24 asking for water and ill from the car and they ignored until we said we would need to call 911. No warning messages for any of the safety issues reporting, Tesla maintains the car is in good condition. Continue to seek medical care. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
my tesla 3 performance year 22 software problem My car defaults to 25 mpr in a 55 mpr area. This happens on secondary roads in North Carolina. This dangerous. I have taken my car to Charlotte and Raleigh service Centers with no fix for this software problem. This been going for almost 2 years. I have been by the service center managers that one day this software problems will be fixed one day. I have informed Tesla that this software issue is very dangerous but they do not care. Please help since I have not any success with this very important matter. This software problems make the car drive and behave very different. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I live in Phoenix, AZ. My AC can’t get the car to cool below 92-94 degrees in the middle of the day when it’s 113 out. It is taking 63 days to secure a service appointment. It’s unsafe. My son almost passed out due to heat exhaustion. Meanwhile Elon (who is the CEO of Tesla) is tweeting every hour on twitter about some propaganda [XXX] about the election and Donald Trump vs getting a service team that can repair cars. It’s absurd. It shouldn’t take from July19 to September 9 to secure an appointment. Run a company! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Tesla vehicles do not have “Trailer Mode” available when aftermarket trailer options exist. Tesla only installs this required software when the towing hitch option is installed from the factory. When U-Hual or other services install aftermarket towing capabilities, Tesla does not add this necessary software package which is required for the safe operation of the vehicle when towing. This applies to the Model 3 and Model Y. The trailering mode software does the following: - Disables autopilot when trailering or towing. - Traffic aware cruise control increases the following distance for a safe stopping distance. - Side collision warnings are active which automatic steering interventions are disabled. - Collision Avoidance assistance is modified to accommodate the trailer and trailer weight. - EV Supercharger navigation only routes through “pull through” / “trailer capable” charging stalls. - Trailer sway mitigation. The vehicle’s stability control system maintains traction and stability and accommodates for the trailer sway/weight. (I may be missing some stuff but this is the most complete list I could find). Again, Tesla only adds this software to vehicles that get a hitch from the factory. If you have a U-Haul Hitch or other installed hitch on the Model 3 / Y, Tesla does not add this software. The easiest and most cost effective way to fix this would be to require Tesla to include the trailering mode software on all vehicles by default through a recall update.
The Tesla model 3 from the factory does not have the option to get the trailer mode safety software. Aftermarket suppliers make and sell class 2/3 hitches for the model 3. And while the model 3 is not rated for towing. People still have the tow hitches installed and they tow trailers. The model Y with the tow package has what is called “trailer mode” which enables safety features for towing that allows the vehicle to do several things for safety while towing: - it adjusts the wheel braking and speed stability. - It routs to “pull through” charging stations for safe charging without having to unnecessarily and repeatedly unhook trailers. - auto steer, automatic steering, emergency braking, and following distance is all adjusted to account for the trailer and its weight. - light check, checking for functional trailer lighting. The Model Y that does not get the factory tow hitch does not get this tow package software. If you get the tow hitch added afterwards on the model Y or aftermarket, Tesla does not provide this safety enhanced software. The model 3 does not get this safety software regardless. And yet people are able to install after market tow hitches I believe Tesla should be required to offer the towing software to the Model Y base and Model 3 regardless if the vehicle it tow rated or not because the safety of the vehicle when towing is a necessity. I don’t think it should matter if they charge money or offer it free so long as you can have this trailer mode software option added for safety. Because people are going to tow with their cars. A lot of people don’t follow manufacturer recommendations. And U-Haul trailer rental among many other providers offers tow hitch installations and rents trailers to people with Tesla’s. So the easiest thing is to require Tesla to provide this safety enhancement to every vehicle and not just the model Y “if it gets the tow package from the factory.”
The deemed to be totaled/flooded from driving through a rainstorm on 03/09/2024. Luckily the car did not shut off until about 3 hours later of being parked where the rain completely turned off the car. The car was taken to a dealership service center but deemed unable to fix due to the liquid reaching the electrical wires. Tesla insurance has been notified of this incident and as of 2 months later, deemed to take any action besides totaling the car. There has been issues in my service records for this car where water was leaking in and the parts were replaced free of charge but not to this manner. There was no warning or lamps regarding liquid being in the car or anything. Cannot get in touch with anyone at Tesla or Tesla insurance except for Tesla emergency roadside where they were unable to assist or reach anyone from Tesla / Tesla insurance in this manner.
Vehicle charging level changing automatically based on the new v11.1 software. Some of us need to have our cars at 90%-100% for daily use otherwise we will not have enough charge and can be stranded. The new update keeps reducing the max charge to 80%. Had I not caught this I could have been stuck somewhere on the road possibly blocking traffic and risking being in a dangerous situation in a bricked car. (Especially with driving to remote locations). This is a dangerous automatic change that needs an off button. I’m lucky I caught this. I shouldn’t have to be resetting my charge to 90-100% every damn day just to have enough to drive and use my car as needed during my daily use.
WHILE PROCEEDING TO TAKE OFF FROM TRAFFIC LIGHT GREEN SIGNAL LEFT TURN THE CAR STALLED IN THE MIDDLE OF THE INTERSECTION WITH WARNING SOUND AND SIGN ON THE DASH, THE CAR BARLY MOVED OUT OF THE WAY OF INCOMING TRAFFIC. THIS WAS THE SECOND TIME. THE FIRST TIME HAPPENED ON FEB,03,2024 WHILE I WAS DRIVING IN THE HOV LANE.
Rear view camera display sometimes just a blank screen, other times delayed by 2-15 seconds. Has been in for service 3 times and Tesla Service will either say could not duplicate or acknowledge problem, but not repair. Seems like a widespread Tesla problem, but no resolution as of yet.
My Tesla has the latest update which includes the latest recall: 2023.44.30.5.1 08a3a7856854 I have discovered that the blind spot detection is intermittent, the red line indicator does not always work. This resulted in an accident where I changed lanes into another vehicle. I thought it was clear because the vehicle safety system didn’t properly indicate to me that it wasn’t. The right front of a Land Rover SUV contacted with my left rear fender above my left rear wheel. After the accident I have decided to check the blind spot indicator as I realized it cannot be trusted, and the vehicle behind you in the lane next to you can be at your rear corner and the car will 50/50 not report a car is there, and not give the red “unsafe” indicator. There were times a vehicle was side by side with me and the blind spot indicator did not light up at all. There are also times the side camera is either black with no image or with a delayed/frozen image when using the turn signal. The side fender cameras also fails to accurately show vehicle distance at night as they have excessive glair on the live view when changing lanes. However afterwards the dash cam recording on the HDD is crystal clear. Which means the live view with turn signal lacks the clarity required to be safe to use when driving. Either Software or hardware or both is lacking in keeping safety features functional. Recall? I believe Tesla should have another recall issued to address these problems. To make it safe for changing lanes by correcting the intermittent blind spot detection. By making the turn signal fender camera crystal clear for drivers when changing lanes. And by increasing the distance allowed before the blind spot detection says it’s safe to change lanes. And upgrading computer hardware to stop the lag and keep safety systems operational. Again this resulted in me changing lanes into another vehicle. I thought it was clear according to my cars safety features. It was not clear.
Tesla vehicles autopilot. I know you already have a situation with Tesla over the basic Autopilot. My safety report is about red lights and stop signs. Tesla reserves this feature for their FSD package. While basic and enhanced AP cannot identify red lights or stop signs. For the basic AP, I suggest that Tesla be required to include red light and stop sign identification in their basic autopilot system. While geo-locking AP is a current temporary solution, it is not the correct solution IMO. The correct solution I believe is to force Tesla to include red light and stop sign identifying in the basic and enhanced AP software. In addition to including red light and stop sign identification in their forward emergency braking safety system. Imagine how many intersection related collisions can be prevented if you make the vehicle capable of stopping. Especially when the driver could be having a medical emergency and cannot stop their car. Two ways. Option 1: Vehicle stops at red light for the driver, everyone is safe. Option 2: vehicle runs the red light, not using autopilot, vehicle T bones someone in the intersection. I highly suggest a pro-active approach that promotes a safe environment on the road rather than a punishing approach that promotes human drivers to continue as they are. After 40,000 miles of Autopilot, I can confirm that it’s a better driver overall than any human. Humans will eventually make mistakes, software will do the same thing repeatedly. The only reason software makes a mistake is because it wasn’t designed to be used in an application, so basically it’s still human error. I suggest to require the software to take over in more ways to prevent human error from happening more often. The less humans need to do, the less chance you have of collisions. Summary: Basic AP should have red light and stop sign ID to stop. And forward collision stopping should also have red lights and stop sign identification.
If you are on a hill and if the Tesla detects both pedals are pressed. The car will drop into neutral on its own and free roll. The Tesla “one pedal stop and hold” will fail to maintain a stop and hold state if it detects both pedals are pressed. I was on an uphill driveway and I accidentally bumped my brake pedal when I went to press my accelerator pedal. (Big feet). My car free rolled backwards until I let off the accelerator and hit the brake. Luckily nobody was behind me. I moved a good 8 feet backwards during the situation. I tested this on my own in my slanted driveway at home and this problem can be easily reproduced. It happens when the car thinks both pedals are pressed and the brake isn’t fully pressed, it causes the electric motor to disengage causing the vehicle to free roll in neutral, and if “one pedal stop and hold is enabled”, it causes the brake to let go and the vehicle no longer stays stopped. This free rolling downhill. Case 1: stop and hold, in reverse or drive. Both pedals detected pressed, vehicle switches to neutral and free rolls downhill. Case 2: vehicle moving slowly uphill Via accelerator pedal pressed, but the brake is detected as pressed. And the the vehicle falls into neutral and starts free rolling downhill. The safety risk is when the vehicle free rolls downhill when both pedals are detected pressed. The safety risk can happen when the driver accidentally lightly presses both pedals. Or if there is an electrical fault where the vehicle may think both pedals are pressed. Vehicle risks free rolling downhill into other vehicles, buildings, or people Before the driver can realize what has happened and hits the brakes. A software patch will need to be implemented to correct this fault condition. It should be changed to the following: Case 1: if vehicle is in stop and hold mode, the vehicle should remain in stop and hold mode. Case 2: if vehicle is moving. The vehicle should engage stop and hold mode and stop. Thanks.
This happens at 2 particular exits on a 65mph highway. One time the car slows down by 10mph and the other spot it will swerve over almost to the lane next to me and slow down. Just dangerous when someone is tailgating me (thats reality of driving these days) as they will not have time to react and more than likely hit me. It happened once and someone behind me started honking and flashing their lights at me. I have done a bug report for the times it "phantom braked"
My tesla stopped on me in the middle of the interstate because the car thought it was not charged. Tesla assured me that the vehicle was fixed. A few weeks later the car started telling me again that it thinks it is not charged. Tesla is not providing no solution on what the problem is. This vehicle is a major highway hazard because it can stop suddenly with no warning.
I was traveling on Interstate 40 in Arizona in a 75 mph zone with my cruise control set at 77 mph. Suddenly and without warning the car’s emergency braking system activate despite nothing being in the roadway in front of me and no cars ahead at all. I had to take evasive measures to avoid being hit from behind by a semi truck. Approximately 10 seconds later I began receiving error messages for several systems including emergency braking, traction control, steering alignment, lane departure, stability control, cruise control, vehicle hold, and regenerative braking. In addition, other systems were not working, such as an alert tone for when traffic lights turn green would activate indicating the driver should go even if there was a car in front that has not moved. The car is currently at Tesla being evaluated, however I really don’t think these cars should be trusted.
Tesla cars have a feature that when turn signals are used associated cameras also turn on and display image for blind spots of lane attempting to enter cameras have quite a delay in displaying image. When going in reverse cameras can also have a delay in displaying image there was a prior recall but issue still happens
This is not a safety issue but a design issue. I am not sure who else could address this issue for a recall and make the company responsible for this design problem. I purchased a new Tesla Model 3 in August 2023 from Tesla. Since I bought this car, I have noticed that the edges of the windows have discolored. I recently contacted Tesla to have that repaired or corrected as part of the warranty. They are charging me ~1K for this repair, even though this design issue has been widely reported in several forums, and I have seen it in many other Tesla cars. I requested to waive this payment as this is a design issue, not because of irregular car use or care. They said that this abnormality occurs because of the acidity of products used in car wash shops, but I have never taken my car to any of those places, as I wash it myself at home with regular car soaps that I use in other vehicles. They refuse to repair it without the charge. I don't think charging me for this repair is fair, and I would like you to intervene in this conflict. I suspect many other customers are having the same issue.
I had car seat professionals attempt to install my car seat into the Model 3. Upon reviewing the car’s user manual, it was clear that all the car seat instructions contradicted itself. 1. The instructions from the car manual instruct you to pull the single back tether from a forward facing car seat through the head rest, but the headrest is sewed into the seat so there is no option to lift the head seat and slide the tether through. 2. The instructions also include photos with instructions that directly contradict what is in the photo. For example, the manual says to run the single tether on the outside-facing side of the head rest but in the photo the tether is being run on the inside-facing tether. 3. Some instructions also encourage you to use the seat belt rather than the restraint clips on the side back seats but there is a warning at the beginning of the car seat section of the car manual that says you should only use the seat belt when the car seat is in the middle position. When I called Tesla they told me not to worry about it and that they were sure my car seat was safe. They refuse to clarify any of their user manual instructions.
On 19 July 2023 at approximately 4am in the morning, while with my wife traveling north on I-95, I was driving approximately 77 mph and my 2022 Tesla Model 3 SLAMMED ON THE BRAKES. I had several cars directly behind me that had to slam on brakes and perform other evasive driving maneuvers as well. Luckily my reaction time was quick enough for me to SLAM ON THE ACCELERTOR to avoid a very serious wreck and pile up. This is the 3rd time this has happened but thankfully the first 2 times I did not have traffic directly behind me. Although I paid an extra $6000 for the Enhanced Auto Pilot, I do not use it, as I am now scared to death of this car at highway speeds. On the night/morning of 19 July, I was on just regular cruise control. The very next day (20 July) I applied for an appointment with the local Tesla Service Center here in the Richmond VA area. After a couple days, and I had not taken the car in yet, Tesla sent me a message and informed "that I am NOT to bring the car in." I have not heard from them since then... and today is 5 August 2023. Respectfully request that you weigh in to either get me a Refund for this car, or in some way restore my confidence in it. I am scared to ever put this car on the highway again. THANK YOU.
The airbags of the vehicle did not inflate when the car was hit by a concrete stone when the car was running at 70 miles per hour on a freeway. The stone came flying on to the windshield and completely smashed the Tesla Model 3 windshield and created a hole in the windshield. This is a grave safety failure of the vehicle where the driver or front passenger did not get any protection or safety from the broken glass of the windshield that hit the passenger and the driver when it was hit by the stone. The vehicle should have been equipped with enough failsafe, warnings, protection against windshield glass so that the safety of passengers is not compromised. As a Tesla owner, I feel unsafe to be driving the vehicle any more and would expect the company to take urgent action on this dangerous and unsafe vehicle that could potentially lead to more injuries and trauma for Tesla owners driving on the roads.
My tesla Model 3 has Full Self Driving software with FSD Beta testing enabled. Tesla refuses to update my old, outdated, obsolete, less safe software to newer, safer software. My car makes dangerous decisions, incorrect lane choices, random, sudden lane changes, will run stop signs and an occasional red light. The problem is tesla charges their customers full retail price, but doesn’t actually give us the new software they offer to us. They give new software only to a few select customers and the majority of their customers receive only old, dangerous software. I believe they do this only for compliance reasons and have no intention to give everyone the newer, safer software. My car has become very dangerous and the “Full Self Driving” is basically useless at this point. FSD version 11.3.6 is too dangerous to use on public roads.
The car was parked and the. windshield spontaneously cracked, involving approximately half of the length of the windshield
The issue is not from my car, but someone that has the same vehicle as I. I was reading online that the acceleration pedal is made of some Sort of Plastic and the owners pedal snapped. I'll attach the link. When I inspected mine, I was amazed that indeed it feels plastic, at this time it's not broken but I'm concerned for the years to come, is it safe and was this made to cut corners? I drive my vehicle a lot and would hate for anything like this to happen, it seems dangerous. I'm sure a lot of people are going to start contacting you guys due to this. Here is the link https://www.reddit.com/r/TeslaModel3/comments/1541yl2/i_dont_think_i_pressed_it_that_hard/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=1
The Tesla in vehicle navigation notified to turn the incorrect direction on to Canal Rd NW Washington, DC 20057 during one-way operation of the reversable parkway. The turn was notified from Clark Pl NW where there was no visual notification of the traffic being one-way. This culminated in a near head on collision in a 40 mph zone.
This incident happened as a result of the Smart Auto Summon feature failed in Tesla. I paid so much for the technology to work but it failed multiple times which is acceptable as I know the FSD and Auto Summon is in beta program but they way this incident happened, it definitely has to do something with either their Camer system, sensor or may be the hardware needs to be upgraded. Imagine if it had hit to some person. I activated the Auto Summon feature to call my Tesla in a parking lot. Regrettably, during the maneuver, my vehicle collided with a pole, damaging the car. It was a big pole. I have all the videos, and if needed, i can provide you with more details here ( Videos and Witnesses) . I have reached out to Tesla but looks like they are not even bothered about this incident and don't want to do anything and blame myself for this incident.
My car was set on navigate on autopilot, and normally it decreases speed when detecting change in speed limit. But for last couple of times, it's been not decreasing speed. On july 4th, 2023, I was driving and it did not change the speed limit based on the changes on the road. The speed limit had changed from 60 to 55, and it didn't change in the car. Also, Tesla just abruptly slowed down multiple times without any warning. There's no obstruction in the road, but it just keeps slowing down without a reason. Like the speed limit would be 45, and it's slowed down to 20. The car ahead is faster, and no one is walking across. it's just random.
Trip to California and back from AZ. Had several instances of severe braking. If I did not press the accelerator immediately, the car would slow down under what seemed like nearly maximal braking. No reason was apparent for this behavior. Some braking instances were on long straight stretches of I-40 with no other cars visible. This issue was only occurring if I had the cruise control engaged. Under normal daily driving without cruise control this issue of emergency braking does not occur. Each time this happens, it is totally unexpected and is extremely disturbing. I have stopped using the cruise control function on the vehicle out of fear of it causing an accident.
When we're traveling on the highway at 55 mph plus and have cruise control engaged, the car will unexpectedly and suddenly brake for no reason. The problem is happening more often. This has even happened when there are vehicles behind us, but thank God they were not following closely. We may end up with whiplash, or worse, being rearended. We have complained to Tesla at least 3 times since February 2022 about this problem. The first time, they changed the front camera and said they thought that might help. It didn't. The next time, the service dept. said that there was no fix for the problem, but Tesla was working on it. Most recently in April 2023, the service tech., said there was no fix and he did not expect that there would be one anytime soon. This is unacceptable.
I love my Tesla but I hate the computer. It is dangerous! More accurate to say I hate the UNFRIENDLY user interface. I am surprised NHTSA OKed this computer interface. It needs a GOOGLE quality voice activation feature. The current one is deaf to most words normally used to drive a car. E.G., to turn the lights on while driving on a road where “LIGHTS ON” is required. I must hit a button to see all controls. Then I must hit the “LIGHTS” button. Then I must hit the “LIGHTS ON”. All this while having trouble reading the small print on the screen. The reading is difficult. All this while taking my eyes off the road to even see the screen. This is just one of very many examples. The actual use of the computer is VERY OFTEN more user UNfriendly and UNSAFE than the “LIGHTS” button. Dangerous, DANGEROUS. I almost killed another driver when my car was new because I was WORKING the computer and I ran a red light. Fortunately my car stopped because I hit the breaks or because the car was, in fact, SMART??????? I am surprised NHTSA OKed this computer interface. The computer is smart but using the interface is dangerous.
complete shutdown or blanking screen while driving causing GOD knows what is working and what not. definitely driver won't know his/her speed, car systems status like blinker, auto pilot,...etc until the system comes back to become available. 1st time this happened, Tesla sent me its service mobile service person who mentioned that he could not find anything wrong and if it happened again he will schedule the car for an in-house service center appointment for the main computer unit to be replaced. When the incident happened again Tesla scheduled the service appointment but after inspection the report came back that this is a recurring incident in many teslas and require a firmware update! Service report attached (Job number 4 and 5)
2022 TESLA 3. CONSUMER WRITES IN REGARD TO DESIGN DEFECTS ON VEHICLE. THE CONSUMER STATED THE TESLA HAS 2 DESIGN DEFECTS WHEN THE HEADLIGHTS ARE ON AUTO MODE THEY CANT BE TURNED ON WITH VOICE COMMAND AND THE TOP LINE OF THE LED SCREEN WAS ILLEGIBLE.
I was driving on US interstate I-44 in Missouri at 74 miles per hour. I was using adaptive cruise control and not autopilot, when for no reason at all the car slammed on its brake and started slowing down at a fast rate. I had to push the accelerator to the floor to make it stop slowing down. If there would have been someone behind us we more than likely would have been in a serious accident.
Recall 22V702 was issued for my 2022 Model 3 Tesla. It was said that the recall would be delivered OTA starting in October. This software update has not been made available and when I called Tesla, they said that they do not know when it will be available. It is worth mentioning that I have sense received two software updates but neither have remedied this recall. As a mom of two young children, this is deeply concerning
I am not sure if this is the correct avenue to address this concern; however, I feel it is a valid concern. I purchased my Model 3 Tesla in March of 2022. After having it about a week I conducted a supercharge for the first time after charging it at home. While I was supercharging I noticed an immediate head rush and the sensation of my skin feeling prickly. I then began to experience vertigo. I assumed it was a result of the high levels of electricity being pumped into the car. I didn't think much of it and subsequent supercharging yielded a similar yet less intense full-body-brain sensation. A few days after my initial supercharge I began experiencing major headaches; debilitating headaches. To the point to where I scheduled a CT scan. The result was a diagnoses of "Cluster Headaches." Though I find it odd that these intense headaches did not start until I began driving a Tesla. My concern is that the Tesla emits high levels of EMF's/RF's and that, because this is a field that is relatively unstudied, has not been truly vetted by Tesla or the NHTSA. There is little evidence to support that EMF's are harmful to the brain simply because the technology itself is in its infancy. However, a large and powerful battery in a Tesla could be cause for concern in relation to the levels of radiation it emits to passengers. I would hope there have been sufficient testing put in place to assuage any negative effects of this type of radiation on Tesla owners/passengers. My hope in writing this is to raise the alarm that there could be a potential oversight of the damage these batteries can have on the population operating them; lest we become too fixated on the excitement of an electric vehicle and overlook the very real detriment it has to its consumes.
owner/I can not program tire monitor sensor by themself/myself due to no option to reset, I have to go to their service center, and they are rip off , it is unsafe to have tire monitor
My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.
I was using the adaptive cruise control and experienced phantom braking.
Phantom breaking while driving down interstate.
On Wednesday, 8/24/2022 around 1:30pm, when I tried to park my Tesla Model 3 on a residential street, suddenly and without any warning the steering wheel lost control, accelerated, made a right and then a left turn, hit an electric box and landed on the neighbor's driveway. No one else was injured, only myself with severe back pain and I could not move. Several neighbors came out of their house and checked on me and called the Homeowners Association Office and called 911, the homeowners experienced power outage. An ambulance came & took me to the Irvine Hoag Hospital Emergency Center. The medical staff took X-Ray for me and gave me Tylenol pills and ice pack on my back. I was diagnosed with compression fracture of T12 vertebra, per doctor's exam: It will take two-to-six-month to heal my back. A police report #[XXX] was filed on 8/31/2022. CA resident since 1976 very healthy, enjoy working, and helping school and do community services. Do not take drag, no alcohol with over 46+ year's careful driving skill, and a safe driver with good driving record.
While I was driving the car Unintended acceleration and jumped . Cause an accident
Mileage: 40
I recently got into a car accident with a Tesla. I was injured and my car crashed against a residence’s entrance putting myself and others in danger. The components or systems that failed are the regenerative breaking on the Tesla, the torque or force that is distributed to each wheel, and the rear passenger tire shows more wearing than any of the other tires of the vehicle (not only on my car, but also on one of my friend’s Tesla.) It was raining. I was driving at a normal, slow speed, on a straight line on the road. I stopped pressing the gas pedal, the regenerative breaking activated, and my car glided and crashed. In the past, I have had some experiences where even on a dry road, sunny day and no rain, my car would slide and loose traction when letting go of the gas pedal therefore activating the regenerative breaking and making the car loose traction and slide. I have videos and pictures, filled a police report, and recently filed a claim with my insurance. The vehicles components have been inspected by the police. They have not been inspected by the insurance as of now. The only lights/car signals that turned on automatically after the incident occurred were the emergency lights. I do not recall any lights/signals showing up on the dashboard or screen while the incident was happening.
Vehicle stated it was in turtle mode and completely shut off in the middle of the road and was not able to drive. Park, reverse, neutral, and drive was not available.
While making a u-turn on a quiet culdesac at approximately 5 mph, the 1 week old brand new Tesla, suddenly speeded up at the end of completing the u-turn (in last 5% of u-turn). It jumped the curb and hit a tree. All these happened in a fraction of a second and driver had no control when this happened. No automatic emergency breaks got activated. Autopilot or Cruise control features were not activated when this incidence happened. Driver and passenger incurred minor injuries, but their safety was put at risk. If this had happened on a busy area, the outcome would have been lot worse. This is a brand new car (1 week), and something is definitely wrong to have this happened. Police report (2022-56272) has been filed with Fayetteville Arkansas police dept. The report will be available in few days. We are trying to get in touch with Tesla to report this, but are not able to reach them yet. The car is currently at a towing company and my insurance company (State Farm) is going to move it to their storage facility to assess damage and determine if it is repairable. I am not aware how long will it stay there for someone (Tesla) to inspect the on-board computer which supposedly stores the records prior to the accident. If the insurance company determines this as a total loss, we are concerned that this investigation may not happen, especially since Tesla is not even reachable on the phone. We are concerned that if not properly investigated, it will be incorrectly considered as driver error and this may put general public at risk by people using this type of a car. I have uploaded pictures and claim documents I have so far.
Phantom braking!! This car is almost undriveable due to it “hitting the brakes so hard” so often… TESLA PLEASE!! Fix this!! I want “dumb” cruise so it doesn’t ever hit the brakes… I am going to get rear ended someday!! The car hits the brakes so hard that it actually leaves black marks on pavement sometimes when there is literally NOTHING on the road and it’s completely clear!!
I was hit by a woman driving a Tesla with autopilot turned on. The system did not detect the red light, and she hit the right front quarter panel of my vehicle, totally my vehicle. The autopilot system malfunctioned and should have detected both the red light and the collision which was likely to occur. To my knowledge, the vehicle is in the control of either the driver's insurance company or the Police.
May 29,2022, while I was parking in front of La Fittness in Escondido, Ca, I was in zero speed, adjusting my parking to make sure I was in right spot, suddenly car accelerated with unbelievable speed and struck the car located in the parking lane on the other side of my car which in turn struck another car and that car struck another car in front. I suspect the sudden unintended acceleration was due to a defect in the electronic system, thankfully no body got injured and the other cars involved in the accident were parked and unoccupied. I reported this problem on May 31, was promised Tesla will investigate the problems and report back to my within 3 to 4 weeks, after many follow up emails and phone calls, I have not received any response from Tesla, two cars was totaled and I am having nightmares since accident with no car, since we got solar to buy electric cars, nothing is available to buy right now.
Driving on I8 between San Diego and Phoenix with no obstacles or vehicles around with cruise control on, vehicle was brake hard for no apparent reason. This happened multiple times. Disabled it as we were concerned we would get rear ended.
I’ve only had my car for 2 days and have had 6-7 phantom braking issues. First day I was driving home from KC, MO after picking up my new car. 4 random stops with the brakes. Some as we approach a (under) bridge, some the top of a hill. Is it falsely detecting radiant heat as an object? Second day same thing, but on new software update (6-25-22). Shorter trip, so fewer incidents. I recall one where no cars were in from of us and there was some asphalt patches on concrete highway. This triggered emergency brakes again.
Three times in 15 minutes during my road trip, while driving in autopilot my car braked for no reason with no obstruction. Fortunately, no one was hurt or injured but it could have caused major issues if there was more traffic.
Brand New Model 3 Tesla stopped running on a highway, I 15. The car was purchased less than two weeks ago and has under 500 miles on it. SERIOUS danger to me and to others. No warnings. Just suddenly the speed started dropping quickly on the highway. The car would not start after this. This all happened very suddenly. There was no notification of a problem. Cops were called then the vehicle was towed. Lucky to be alive!!!
Vehicle suddenly braked randomly while using cruise control. This happened many times driving from Colorado Springs to Albuquerque on I25. No identifiable cause or roadside hazard. It would brake slow down in a dangerous rapid manner. Cars behind had to avoid hitting us. It became so bad I had to stop using cruise control for the majority of the trip. It is unsafe and scary.
While driving at high speed on a freeway the car started braking without driver touching the brake pedal. Adaptive cruise control and lane departure were on. Fortunately no one was following close or it could have cause a serious accident. This happened twice on one day.
Multiple Phantom Braking incidences Nearly rear ended Have reported to Tesla on several occasions. First time reported Tesla replied back that the problem has be remotely solved. Not at all. Have experienced Phantom Braking many time since. Manufacturer has repeatedly replied with “our engineers are working on it”. No warning lamps, messages or other symptoms of the problem prior to the failure. Been happening for several months
Hello. My name is [XXX] and I need to speak to someone from Tesla or somewhere about the horrible customer service and service that I have received by the Tesla dealership in Littleton Colorado who the supervisor is [XXX]. I refuse to pick up my car because I am very concerned about the consistent safety issues that I have been experiencing that have not been addressed after four times bringing my car in and Dwayne told me that this will not go past him in refused to give me anybody else’s number who is in charge of him or the dealership or the district or the region or anything. Can somebody who is in charge of either the dealership or higher up than the manager at the dealership in Littleton please give me a call Or anyone who deals with safety concerns with vehicles that are not being addressed by the dealership. I am currently using a loaner right now and feel unsafe to bring that back in until I get a phone call from someone higher up in this company. I have never been more disappointed in a car company ever in the service that I have received. I have plenty of documentation as well to show that they refused to fix anything and consistently blame me for all of the issues that are going on with this car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Tesla alpha numeric data & instrument function icons are fearfully too small on giant screen. Returning Saturday nite on unlit Merritt parkway in CT suddenly began to rain. My eyes glued on dark winding highway, unable to look away to Tesla screen. My wife in front of screen could NOT find dimly lit 3/8” windshield wiper icon too small, dimly lit, arrayed along bottom with five other tiny icons. Was forced to exit hiway barely able to see road. AT full stop searched bottom to find & press icon. Luckily not hit or crashed. Tesla is only computer screen does not provide user to customize font or icon size! One cannot reach any responsible person by phone, email or Tesla service app to appeal this needed software upgrade. Many driver complaints online Tesla chat rooms pleading for improvement. Tesla instrument control icons worst visual presentation of any car. A significant safety hazard for driver in all conditions but magnified terribly at nite in rain storm. Please report & seek correction.
Pedestrian Warning System not available under 15 mph during forward. Service representative claimed sound only operating in reverse direction. I disagreed because a pedestrian walk in front of the tesla when pulling in to the street parking driving forward. Since the design of the system removed the option not to engage this safety feature, this should be fix, and to be meet or go beyond the standard of the industry around world.
My Model 3 rear glass has stress fractures. This can be a safety issue being it can block rear visibility. There is no warning when this can happen. Most likely due from sitting out in the sun then while driving the stress on the structural rear glass causes it to crack.
When putting the car into reverse, the rear camera comes on, while reversing pulling up the climate controls to turn on heated steering wheel, after exiting the climate control screen (while still reversing) the camera doesn’t come back on automatically… there is risk for crash
Drive Unit inverter failed. Yes my safety and the safety of my passenger and drivers behind me was at risk Problem was confirmed by Tesla repair center. They diagnosed this as the problem. No accident happened so no police, insurance reps, etc. Warning lamps came up after the car stalled. Or at least that's when I noticed them. while I was driving the car started jerking and came to a complete stop in traffic. No warning, just stopped. It wouldn't start or roll or anything and I was blocking traffic until I could get Tesla Roadside service to tell me on the phone how to put it into Transport Mode to push it to the side. This took 2 hours. My safety was DEFINITELY at risk. If I had been travelling at a high speed, it could have been fatal. The dealer/service center said it's the failure of the rear drive unit inverter and it was a US made part by Tesla. Warnings showed up on the screen but after the call stalled. It is currently at the dealership being replaced but now I am afraid to drive it as I have lost confidence in the company. I really hope you put pressure on Tesla to correct this problem. It is terrifying.
2022 Tesla Model 3 Long Range. As already known the Tesla Model 3 has the issue of "Phantom Braking". Now that I have a $65,000 for 3 days I am very angry and concerned about the phantom braking. Here are some details. Within 10 minutes of initiating Autopilot or Cruise Control the vehicle brakes without any reason when driving highway or freeway speeds (I did not try it on city roads). For the most part the vehicle unexpectedly decelerates 2-5 mph. Although, it is just a little bit it makes for a very unpleasant ride. However, it happens repeatedly. And this happens all the time when Autopilot or cruise control is activated. I counted 5 occasions of phantom braking within less than 3 minutes. The last of those 5 was an unexpected and heart stopping deceleration from 84mph down to 52 mph in less than 2 seconds. This can really give you a heart attack because it is very unexpected. You cannot even drive 10 miles without this happening. There wasn't even a car in front of me for at least 1 mile. So no reason whatsoever for this braking "maneuver". Since I have read about this issue I only (if even) try cruise control or autopilot when there is no vehicle behind me within 1 mile to avoid someone rear ending me. But still.....it is a serious safety issue. One, because of following traffic rear ending the vehicle and second it is really HEART STOPPING when for no reason, out of the blue your vehicle decelerates very HARD. Thank you.
Car will brake for no reason at all. Hazardous for any cars behind the vehicle when it randomly brakes.
My car when it’s on cruise control will all of a sudden have phantom breaking issues causing it to decelerate very quickly almost causing many crashes with cars behind me. This issue needs to be addressed quickly before someone is injured or even killed
When using auto pilot or adaptive speed control the vehicle seems to see shadows or things that aren't there and brakes hard. It's happened several times and fortunately no accidents have occurred.
Phantom Braking - Severe, very large number of instances since taking delivery of this auto in December 2021. Severe risk of rear-end collision should this occur when being followed closely. This occurs very often. On a 13 mile drive this morning, 2/19/2022, phantom braking occurred 12 times. The Tesla repair center repeatedly cancels an appointment made to address this issue, stating that 'it's normal for this to occur. Remember, autopilot is a Beta function'. The one time that I was able to have the vehicle seen by the repair center, this is what I was told. Warning chimes do sound. However, this extreme braking is unsafe, and could possibly result in loss of control if it occurs on slippery roads.
A warning displayed on the screen of the car alerted me to the vehicle having low coolant, recommending that I drive the car to a service center despite being unsafe to do so as the container that recycled the closed loop coolant system was completely empty. The warning caused me to check underneath the vehicle housed in my garage, which displayed a puddle of bluish liquid with a foul smell. There was a leak that was caused by an impact unknown to me to the aero shield protecting the high voltage battery pack. The impact ruptured the coolant line and fitting that connected the battery with the line. The manufacturer's service center recommended replacing the entire battery as they do not repair this part on the car.
I would like to add my voice to those complaining about the phantom braking problem in recentlly built Teslas. On more than one occasion, the car has slammed on the brakes, in broad daylight with good visibility, FOR NO GOOD REASON. At the very least, Tesla should be compelled to add plain-vanilla cruise control that permits the driver to switch off any traffic-aware assistance features. This problem is ongoing and occurs nearly every time I attempt to use the traffic-aware cruise control. The problem makes this feature too dangerous to use.
Last night I plugged in the car (2022 Tesla Model 3 Long Range) as I normally do and, via the Tesla app, scheduled the car cabin to be heated and the battery to be pre-conditioned by a specified time. When I entered the car at that time, the cabin had not heated up - the message on the display screen stated that the cabin heater was not functioning properly and that I should seek service. The temperature here in northern Wisconsin at the time of this incident was -13 F. Since I had planned to take a long trip across Michigan's Upper Peninsula this morning where there are few charging opportunities, and since I cannot assume that the battery pre-conditioned (which extends the range of the vehicle), if I had not aborted my trip I feel I could have been in a life-threatening situation due to extreme cold.
The heating system gave out on my 2022 TESLA Model 3 on the coldest day we've had here so far. -5F - Gave an error code on the screen VCFRONT_a447 - with message - Cabin climate control system requires service cabin heating / cooling limited or unavailable. - The problem has occurred to many people who have complained online in the facebook owners groups that I am a member of. Surprisingly the system is working again after it had some time to thaw out. It appears to be a design flaw with this heat pump system which should include a recall of sorts so that TESLA can retrofit some sort of heating or thawing element onto the valves that are icing over and preventing the HVAC system from working properly.