2025 TESLA MODEL 3 Service Brakes Problems

The steering was hard to turn, and the fully supervised driving mode didn't work. This has happened twice, and both times the issue went away on its own after a few minutes. I performed a soft reset both times, but it did not resolve the issue. The first time, the steering was very heavy, i.e., hard to turn. The second time was less difficult, but in both cases, FSD (Full Self-Driving) did not function. General Guideline questions: 1. The steering system malfunctioned. The car is available for inspection. 2. The car was very difficult to drive. I was able to turn the wheel, but I won't let my wife drive it. 3. No. The nearest service center is 90 miles away, and so far, they want me to bring the car to them. I am still working to resolve this, as I believe this issue requires mobile service. 4. No inspections have been done. 5. Yes. An alert message on the main display stated: "Alerts - Steering & Braking - Steering assist reduced/Steering may require increased effort."

While driving home from purchasing my new tesla a under dash panel just to the left of the steering column detached an fell on top of the brake pedal. This made it impossible to apply the brakes. Fortunately because of regenerative braking i was able to stop the car and replace the panel. The panel is only held in place with 2 magnets. I find this extremely dangerous and could have easily caused a life ending accident.

The reason that I'm currently writing you this letter is to report an incident that happened on Sep. 16th, 2025. This is the date that I was very excited because I got my first EV - Tesla Model 3 new car. Me and my wife went over to the delivery plant in Fefe, Washington. The address is 3701 20th St. E., Fife, WA 98424. We took the car and I myself drove it back home around 2:45ish (-3 :00 pm the latest). It was just two blocks away from the plant outbound to the eastward trying to get to the entry of the highway. I stopped my car on my brake, and suddenly my car went forward by itself. This unintended acceleration caused me to hit the car in front of me. We had to stop in the next parking lot on my left side as soon as we passed the traffic light. This intersection happened right at the intersection of 54th Ave. E (Northbound) and Pacific Highway E. I hit the car in front of me. My front bumper got some damage. The car is still drivable and I have put the photos and maps for your understanding.

On September 7, 2025 at ~7:53 PM, my 2025 Tesla Model 3 operating with Full Self-Driving (FSD) engaged performed an aggressive, uncommanded turn while under computer control. The maneuver occurred so abruptly that I could not safely override steering before impact, and a crash resulted. The Tesla app Trip View for Trip 3 (7:34–7:53 PM) shows “Vehicle on FSD” for 18 min 54 sec and records an “Aggressive Turning” event at 7:53 PM (2.0 sec) immediately before the trip ended (screenshot attached). This reflects a steering/driver-assist control defect in FSD’s turning behavior and a failure of collision-mitigation to prevent the crash. I sustained bodily injuries and the vehicle incurred significant damage. I request that this incident be treated as a safety-critical malfunction warranting investigation and corrective action.

On 08/20, while driving to work, I experienced a serious safety failure with my vehicle. The brake pedal became completely firm and unresponsive, making it impossible to press. At the same time, the steering wheel became very difficult to turn, severely limiting control of the car. Multiple warning messages appeared, including: •Regenerative Braking Disabled •ABS Fault •Traction Control Fault •Limited Power I was able to carefully maneuver the vehicle into a nearby parking lot and safely exit. After restarting the vehicle, the warning lights disappeared, and the car resumed normal operation. I immediately brought the vehicle to the Tesla Service Center the same day (08/20). As of now, there has been no resolution provided.

I am NOT the owner of this Tesla. I am the owner of the car behind it that hit the Tesla because the Tesla went into Emergency Automatic Braking and the sudden additional deceleration happened too quickly to react to it and contact occurred while I was still doing about 5-ish MPH. The Tesla driver obviously wasn't braking effectively, and the car took over for him to avoid hitting the car in front of him. But there is no consideration for the car behind. I do not know how far back the Tesla stopped from the car in front of it, but all I needed was 2-3 feet. (When I get into these 60 to 0 deceleration, when I know "I'm good" I ease up on the braking to give the guy behind me as much space as possible for HIM to get stopped so I don't get hit.) Tesla's Emergency Automatic Braking caused this accident.

Automatic emergency braking and steering is unavailable along with a few other features. Service center and car manufacturer not doing anything about it.

I have had this happen twice, once on city streets going to work the car was not in auto pilot and it went from 40mph to 0mph instantly. If there was a car behind me I would have gotten slammed into. The second time, my mother was in the passenger seat and I was on the freeway going about 75 to 80mph and it was on auto steer and the car went from the speed I was going to almost 0 and I instantly took control of the vehicle. We both could have been killed because of the last incident and I thought the cameras saw something on the road but there was nothing there. No cars were near me when both events occurred.

I was using full self driving (FSD) and there was no one directly in front of me and thankfully no one behind me when it engaged its emergency brakes and came to an abrupt stop for no reason.

I sent following to Tesla I had an accident at around 6:30 PM on Sunday, March 2nd with my Tesla Model 3 and asking to see if you can conduct a diagnostic check into this incident. I was coming home at that time with the Tesla and about 100 yards from my house, I experienced a sudden acceleration with the car going from about 20mph to, I think, over 40 mph and crashed into the garage area of my house. Around the time I started experiencing that unwanted acceleration, I heard a whining sound. As it started that sudden acceleration, I checked below to make sure my right foot was pressing on the brake pedal and it was. Since I have the regenerative braking with my tesla, the car should have decelerated but, instead, it sped up. I continued to press the brake pedal but I could not mitigate my car’s continual acceleration. It eventually crashed through the lowered garage door and went through the right side of the garage wall about half way out and came to the stop. I was driving myself and not engaged in self-driving feature. I like to see if the Tesla has any resources available to retrace last few seconds and be able to glean more information of why that sudden acceleration might have happened. The car is still located in my garage but currently the car is disabled and powered off. The car’s power was on and it automatically turned on emergency light for about 30 minutes after the accident before it eventually powering off. I am also curious to know why none of the airbags were deployed in this accident. I have many photos available of the accident. The fire department and police came and assisted. I do not know if this matters but the couple of nights before the car had one of those over the air updates by Tesla and also about couple of minutes before the accident I drove through about a minute of hard rain in otherwise light rainy drive. I also wonder why auto-braking did not engage against the house.

- Autopoilt/FSD had a failure and malfunction, the car speeded up on its own and hit the divider while driving on a highway exit road, which is a u shaped road. - Everyone in the car could be dead if I didn't pull the steer wheeling at the last minute to aviod fatal accident, it was horrifying - I have reported the claim to Tesla right after the incident, but they were not responsive in providing a solution, for more than month, they just kept me waiting - No, it has not been inspected - no warning or messages before the crash and the failure, the system all of sudden speed up on its own, causing the crash This is a seriously malfunction and faulty on Tesla's FSD system, they must recognize this issue and take responsibility over it. Yet they keep failing to take any responsibility on it.