Compare to Other Years

Active Recalls (8)

24V376000 May 28, 2024 SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and a...

24V051000 Jan 30, 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrumen...

23V838000 Dec 12, 2023 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that conta...

21V035000 Jan 29, 2021 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device....

18V204000 Mar 29, 2018 STEERING:ELECTRIC POWER ASSIST SYSTEM

Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing m...

17V260000 Apr 19, 2017 PARKING BRAKE

Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the ge...

17V023000 Jan 10, 2017 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Tesla Motors, Inc. (Tesla) is recalling all 2012 Model S vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as origin...

15V780000 Nov 23, 2015 SEAT BELTS:FRONT

Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenge...

Complaints

Showing 20 of 172
Dec 30, 2025 Air Bags

In the evening of [XXX] of this year, the driver door airbag in my 2012 Tesla Model S self-deployed as I opened the car door to exit after parking in my garage. I brought the car to the Tesla dealer in Buena Park California, and they told me they could not fix it because the car’s warranty had al...

Dec 30, 2025 Air Bags

In the evening of [XXX] of this year, the driver door airbag in my 2012 Tesla Model S self-deployed as I opened the car door to exit after parking in my garage. I brought the car to the Tesla dealer in Buena Park California, and they told me they could not fix it because the car’s warranty had al...

Mar 17, 2023 Engine

Motor is starting to make sounds and according to teslamotorsclub.com the motor will fail eventually. Many have to had to have the motor switched out multiple times. It is quite evident that there was a design flaw which Tesla corrected in later years.

Mar 17, 2023 Engine

Motor is starting to make sounds and according to teslamotorsclub.com the motor will fail eventually. Many have to had to have the motor switched out multiple times. It is quite evident that there was a design flaw which Tesla corrected in later years.

Mar 7, 2023 Power Train

The drive unit has water damage from normal driving. The car never went through deep water or was flooded, but the tech at the service center is saying the units are sealed but still can get water in them and corrode. How can a vital sealed part of the vehicle be damaged by normal driving and claim...

Mar 7, 2023 Power Train

The drive unit has water damage from normal driving. The car never went through deep water or was flooded, but the tech at the service center is saying the units are sealed but still can get water in them and corrode. How can a vital sealed part of the vehicle be damaged by normal driving and claim...

Nov 29, 2022 Electrical System

I tried to start the car and got the “Center Display unavailable” message. Reset the computer doesn’t help. I have to wait for more than 5 minutes for the system to be on.

Nov 29, 2022 Exterior Lighting

I tried to start the car and got the “Center Display unavailable” message. Reset the computer doesn’t help. I have to wait for more than 5 minutes for the system to be on.

Nov 29, 2022 Visibility/wiper

I tried to start the car and got the “Center Display unavailable” message. Reset the computer doesn’t help. I have to wait for more than 5 minutes for the system to be on.

Nov 29, 2022 Electrical System

I tried to start the car and got the “Center Display unavailable” message. Reset the computer doesn’t help. I have to wait for more than 5 minutes for the system to be on.

Nov 29, 2022 Exterior Lighting

I tried to start the car and got the “Center Display unavailable” message. Reset the computer doesn’t help. I have to wait for more than 5 minutes for the system to be on.

Nov 29, 2022 Visibility/wiper

I tried to start the car and got the “Center Display unavailable” message. Reset the computer doesn’t help. I have to wait for more than 5 minutes for the system to be on.

Oct 8, 2022 Electrical System

I charge my Model S on a 30 amp circuit with the car location amperage set to 20 amps to avoid overheating the circuit. Around Sept 12 while plugged in to the 30 amp, the car pulled in 50 amps off the line causing a melting of the wires and a near fire based on the damages later found. The car i...

Oct 8, 2022 Electrical System

I charge my Model S on a 30 amp circuit with the car location amperage set to 20 amps to avoid overheating the circuit. Around Sept 12 while plugged in to the 30 amp, the car pulled in 50 amps off the line causing a melting of the wires and a near fire based on the damages later found. The car i...

Jun 12, 2022 Fuel/propulsion System

Both the 12 volt system and High voltage battery system or a component communicating between the two failed. I received a warning message that my vehicle may not restart and within 30 seconds it completely shutdown while driving in the middle of the road. The vehicle was essentially dead weight at...

Jun 12, 2022 Electrical System

Both the 12 volt system and High voltage battery system or a component communicating between the two failed. I received a warning message that my vehicle may not restart and within 30 seconds it completely shutdown while driving in the middle of the road. The vehicle was essentially dead weight at...

Jun 12, 2022 Fuel/propulsion System

Both the 12 volt system and High voltage battery system or a component communicating between the two failed. I received a warning message that my vehicle may not restart and within 30 seconds it completely shutdown while driving in the middle of the road. The vehicle was essentially dead weight at...

Jun 12, 2022 Electrical System

Both the 12 volt system and High voltage battery system or a component communicating between the two failed. I received a warning message that my vehicle may not restart and within 30 seconds it completely shutdown while driving in the middle of the road. The vehicle was essentially dead weight at...

Dec 16, 2021 Electrical System

I appears that Tesla had capped my battery. I have lost significant range for no reason and they have no explanation.

Dec 16, 2021 Electrical System

I appears that Tesla had capped my battery. I have lost significant range for no reason and they have no explanation.

Dec 3, 2021 Electrical System

The vehicle was not experiencing display or review view camera display issues but was out of caution serviced nuder Manufacturer Recall Number SB2121001 (NHTSA Recall Number 21V035) for no charge. The vehicle is not under warranty. There was no charge for the initial "repair". When the vehicle was...

Dec 3, 2021 Visibility/wiper

The vehicle was not experiencing display or review view camera display issues but was out of caution serviced nuder Manufacturer Recall Number SB2121001 (NHTSA Recall Number 21V035) for no charge. The vehicle is not under warranty. There was no charge for the initial "repair". When the vehicle was...

Dec 3, 2021 Electrical System

The vehicle was not experiencing display or review view camera display issues but was out of caution serviced nuder Manufacturer Recall Number SB2121001 (NHTSA Recall Number 21V035) for no charge. The vehicle is not under warranty. There was no charge for the initial "repair". When the vehicle was...

Dec 3, 2021 Visibility/wiper

The vehicle was not experiencing display or review view camera display issues but was out of caution serviced nuder Manufacturer Recall Number SB2121001 (NHTSA Recall Number 21V035) for no charge. The vehicle is not under warranty. There was no charge for the initial "repair". When the vehicle was...

Nov 21, 2021 Unknown Or Other

MCU failure after 12 months replacement that I paid for at time of replacement. Service center cannot schedule a service for 2 weeks.

Nov 21, 2021 Electrical System

MCU failure after 12 months replacement that I paid for at time of replacement. Service center cannot schedule a service for 2 weeks.

Nov 21, 2021 Unknown Or Other

MCU failure after 12 months replacement that I paid for at time of replacement. Service center cannot schedule a service for 2 weeks.

Nov 21, 2021 Electrical System

MCU failure after 12 months replacement that I paid for at time of replacement. Service center cannot schedule a service for 2 weeks.

Oct 6, 2021 Exterior Lighting

As the car drains the battery pretty quickly, I have turned on energy saving mode. In this mode the car enters a deeper sleep, consuming less power. Sometimes in this mode when starting the vehicle, the turn signals will not work (this appears to happen when the car sits for a while and the miles ...

Oct 6, 2021 Electrical System

As the car drains the battery pretty quickly, I have turned on energy saving mode. In this mode the car enters a deeper sleep, consuming less power. Sometimes in this mode when starting the vehicle, the turn signals will not work (this appears to happen when the car sits for a while and the miles ...

Oct 6, 2021 Exterior Lighting

As the car drains the battery pretty quickly, I have turned on energy saving mode. In this mode the car enters a deeper sleep, consuming less power. Sometimes in this mode when starting the vehicle, the turn signals will not work (this appears to happen when the car sits for a while and the miles ...

Oct 6, 2021 Electrical System

As the car drains the battery pretty quickly, I have turned on energy saving mode. In this mode the car enters a deeper sleep, consuming less power. Sometimes in this mode when starting the vehicle, the turn signals will not work (this appears to happen when the car sits for a while and the miles ...

Sep 23, 2021 Power Train 125,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the ...

Sep 23, 2021 Service Brakes 125,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the ...

Sep 23, 2021 Back Over Prevention 51,000 mi

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, t...

Sep 23, 2021 Visibility 51,000 mi

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, t...

Sep 23, 2021 Exterior Lighting 51,000 mi

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, t...

Sep 23, 2021 Power Train 125,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the ...

Sep 23, 2021 Service Brakes 125,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the ...

Sep 23, 2021 Back Over Prevention 51,000 mi

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, t...

Sep 23, 2021 Visibility 51,000 mi

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, t...

Sep 23, 2021 Exterior Lighting 51,000 mi

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, t...

Sep 8, 2021 Visibility/wiper

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for ...

Sep 8, 2021 Exterior Lighting

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for ...

Sep 8, 2021 Electrical System

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for ...

Sep 8, 2021 Visibility/wiper

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for ...

Sep 8, 2021 Exterior Lighting

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for ...

Sep 8, 2021 Electrical System

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for ...

Sep 1, 2021 Electrical System 110,380 mi

The contact owns a 2012 Tesla Model S. The contact stated that while driving at various speeds, the vehicle made an abnormal grinding noise without warning. The contact had taken the vehicle to a service center where they replaced the drive unit under warranty. Recently, the contact had taken the ve...

Sep 1, 2021 Electrical System 110,380 mi

The contact owns a 2012 Tesla Model S. The contact stated that while driving at various speeds, the vehicle made an abnormal grinding noise without warning. The contact had taken the vehicle to a service center where they replaced the drive unit under warranty. Recently, the contact had taken the ve...

Jul 23, 2021 Electrical System

I recently had my Tesla Model S serviced due to the touchscreen going blank (losing functionality of defrosting, temperature, sunroof, and a list of other issues). Driving with a fogged up window is dangerous. Thank you to the NHTSA for forcing Tesla to replace it free of charge. Unfortunately, it a...

Jul 23, 2021 Exterior Lighting

I recently had my Tesla Model S serviced due to the touchscreen going blank (losing functionality of defrosting, temperature, sunroof, and a list of other issues). Driving with a fogged up window is dangerous. Thank you to the NHTSA for forcing Tesla to replace it free of charge. Unfortunately, it a...

Jul 23, 2021 Electrical System

I recently had my Tesla Model S serviced due to the touchscreen going blank (losing functionality of defrosting, temperature, sunroof, and a list of other issues). Driving with a fogged up window is dangerous. Thank you to the NHTSA for forcing Tesla to replace it free of charge. Unfortunately, it a...

Jul 23, 2021 Exterior Lighting

I recently had my Tesla Model S serviced due to the touchscreen going blank (losing functionality of defrosting, temperature, sunroof, and a list of other issues). Driving with a fogged up window is dangerous. Thank you to the NHTSA for forcing Tesla to replace it free of charge. Unfortunately, it a...

Jun 28, 2021 Power Train 59,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving at various speeds, there was an abnormal humming sound detected coming from the drive unit. There was no warning light illuminated. The vehicle was taken to the local dealer and diagnosed that the drive unit needed to be replace...

Jun 28, 2021 Power Train 59,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving at various speeds, there was an abnormal humming sound detected coming from the drive unit. There was no warning light illuminated. The vehicle was taken to the local dealer and diagnosed that the drive unit needed to be replace...

May 24, 2021 Electrical System

Tesla has rejected my claim for repayment for the emmc repair that I paid for that was performed by their Toledo, OH Service Center prior to the recall. I've tried contacting them as outlined in their recall correspondence but haven't received an explanation as to why I don't qualify. The repair was...

May 24, 2021 Electrical System

Tesla has rejected my claim for repayment for the emmc repair that I paid for that was performed by their Toledo, OH Service Center prior to the recall. I've tried contacting them as outlined in their recall correspondence but haven't received an explanation as to why I don't qualify. The repair was...

May 18, 2021 Unknown Or Other

In December 2018 our 2012 Tesla Model S experienced a failure that was later identified as part of a recall. Tesla Service replaced the MCU at our expense - a bill that ran to more than $2400. When the recall was announced it was claimed that owners would be reimbursed for expenses related to the ...

May 18, 2021 Unknown Or Other

In December 2018 our 2012 Tesla Model S experienced a failure that was later identified as part of a recall. Tesla Service replaced the MCU at our expense - a bill that ran to more than $2400. When the recall was announced it was claimed that owners would be reimbursed for expenses related to the ...

May 17, 2021 Fuel/propulsion System

eMMU seem to have caused "Console display not available error"

May 17, 2021 Electrical System

eMMU seem to have caused "Console display not available error"

May 17, 2021 Fuel/propulsion System

eMMU seem to have caused "Console display not available error"

May 17, 2021 Electrical System

eMMU seem to have caused "Console display not available error"

Apr 18, 2021 Electrical System

I WAS DRIVING ON THE FREEWAY OVER THE HILL THE VEHICLE SHUT DOWN ON ME AND IT WAS 43% ON THE BATTERY AND IT KEEPS SHOWING THE YELLOW ON THE DASH SAYING THAT BATTERY IS OVERHEATING

Apr 18, 2021 Electrical System

I WAS DRIVING ON THE FREEWAY OVER THE HILL THE VEHICLE SHUT DOWN ON ME AND IT WAS 43% ON THE BATTERY AND IT KEEPS SHOWING THE YELLOW ON THE DASH SAYING THAT BATTERY IS OVERHEATING

Apr 14, 2021 Electrical System 68,599 mi

I REACHED OUT TO TESLA ABOUT THE EMMC RECALL. I BOOKED AN APPOINTMENT, PROVIDED PHOTOS OF VARIOUS BLACKOUT, SCREEN FREEZING AND LOSS OF CONNECTIVITY ISSUES. TESLA INSTRUCTED ME TO UPDATE THE FIRMWARE (WHICH I DID) AND CANCELLED MY APPOINTMENT AND TOLD ME I DID NOT TO BRING IN THE CAR. THEY ALSO SAID...

Apr 14, 2021 Electrical System 68,599 mi

I REACHED OUT TO TESLA ABOUT THE EMMC RECALL. I BOOKED AN APPOINTMENT, PROVIDED PHOTOS OF VARIOUS BLACKOUT, SCREEN FREEZING AND LOSS OF CONNECTIVITY ISSUES. TESLA INSTRUCTED ME TO UPDATE THE FIRMWARE (WHICH I DID) AND CANCELLED MY APPOINTMENT AND TOLD ME I DID NOT TO BRING IN THE CAR. THEY ALSO SAID...

Feb 24, 2021 Back Over Prevention 32,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A STICKY SUBSTANCE COMING OUT OF THE CENTER DISPLAY WHETHER THE VEHICLE WAS TURNED ON OR OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA (135 US-22, SPRINGFIELD, NJ 07081, (973)921-0925) WHERE IT WAS DIAGNOSED WITH NEE...

Feb 24, 2021 Equipment 32,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A STICKY SUBSTANCE COMING OUT OF THE CENTER DISPLAY WHETHER THE VEHICLE WAS TURNED ON OR OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA (135 US-22, SPRINGFIELD, NJ 07081, (973)921-0925) WHERE IT WAS DIAGNOSED WITH NEE...

Feb 24, 2021 Back Over Prevention 32,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A STICKY SUBSTANCE COMING OUT OF THE CENTER DISPLAY WHETHER THE VEHICLE WAS TURNED ON OR OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA (135 US-22, SPRINGFIELD, NJ 07081, (973)921-0925) WHERE IT WAS DIAGNOSED WITH NEE...

Feb 24, 2021 Equipment 32,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A STICKY SUBSTANCE COMING OUT OF THE CENTER DISPLAY WHETHER THE VEHICLE WAS TURNED ON OR OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA (135 US-22, SPRINGFIELD, NJ 07081, (973)921-0925) WHERE IT WAS DIAGNOSED WITH NEE...

Feb 22, 2021 Visibility/wiper 85,000 mi

ON NOVEMBER 23RD 2020 I TOOK MY MODEL S ([XXX]) TO TESLA SERVICE CENTER LANCASTER, PA FOR THE TESLA WARRANTY ADJUSTMENT PROGRAM WHICH WAS ANNOUNCED ON NOVEMBER 9TH AND RELATED TO MALFUNCTIONING TOUCHSCREEN DUE TO A MALFUNCTIONING EMMC. THIS IS THE RESULT OF THE SERVICE VISIT; 1) TESLA LANCASTER, ...

Feb 22, 2021 Lane Departure 85,000 mi

ON NOVEMBER 23RD 2020 I TOOK MY MODEL S ([XXX]) TO TESLA SERVICE CENTER LANCASTER, PA FOR THE TESLA WARRANTY ADJUSTMENT PROGRAM WHICH WAS ANNOUNCED ON NOVEMBER 9TH AND RELATED TO MALFUNCTIONING TOUCHSCREEN DUE TO A MALFUNCTIONING EMMC. THIS IS THE RESULT OF THE SERVICE VISIT; 1) TESLA LANCASTER, ...

Feb 22, 2021 Electrical System 85,000 mi

ON NOVEMBER 23RD 2020 I TOOK MY MODEL S ([XXX]) TO TESLA SERVICE CENTER LANCASTER, PA FOR THE TESLA WARRANTY ADJUSTMENT PROGRAM WHICH WAS ANNOUNCED ON NOVEMBER 9TH AND RELATED TO MALFUNCTIONING TOUCHSCREEN DUE TO A MALFUNCTIONING EMMC. THIS IS THE RESULT OF THE SERVICE VISIT; 1) TESLA LANCASTER, ...

Feb 22, 2021 Visibility/wiper 85,000 mi

ON NOVEMBER 23RD 2020 I TOOK MY MODEL S ([XXX]) TO TESLA SERVICE CENTER LANCASTER, PA FOR THE TESLA WARRANTY ADJUSTMENT PROGRAM WHICH WAS ANNOUNCED ON NOVEMBER 9TH AND RELATED TO MALFUNCTIONING TOUCHSCREEN DUE TO A MALFUNCTIONING EMMC. THIS IS THE RESULT OF THE SERVICE VISIT; 1) TESLA LANCASTER, ...

Feb 22, 2021 Lane Departure 85,000 mi

ON NOVEMBER 23RD 2020 I TOOK MY MODEL S ([XXX]) TO TESLA SERVICE CENTER LANCASTER, PA FOR THE TESLA WARRANTY ADJUSTMENT PROGRAM WHICH WAS ANNOUNCED ON NOVEMBER 9TH AND RELATED TO MALFUNCTIONING TOUCHSCREEN DUE TO A MALFUNCTIONING EMMC. THIS IS THE RESULT OF THE SERVICE VISIT; 1) TESLA LANCASTER, ...

Feb 22, 2021 Electrical System 85,000 mi

ON NOVEMBER 23RD 2020 I TOOK MY MODEL S ([XXX]) TO TESLA SERVICE CENTER LANCASTER, PA FOR THE TESLA WARRANTY ADJUSTMENT PROGRAM WHICH WAS ANNOUNCED ON NOVEMBER 9TH AND RELATED TO MALFUNCTIONING TOUCHSCREEN DUE TO A MALFUNCTIONING EMMC. THIS IS THE RESULT OF THE SERVICE VISIT; 1) TESLA LANCASTER, ...

Feb 9, 2021 Equipment 40,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA SERVICE CENTER (11163 SANTA MONICA BLVD, LOS ANGELES, CA 90025, (310) 473-8337) WHERE IT WAS DIAGNOSED WITH NEEDING THE MEDIA CONTROL UNIT AND MO...

Feb 9, 2021 Equipment 40,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA SERVICE CENTER (11163 SANTA MONICA BLVD, LOS ANGELES, CA 90025, (310) 473-8337) WHERE IT WAS DIAGNOSED WITH NEEDING THE MEDIA CONTROL UNIT AND MO...

Jan 22, 2021 Unknown Or Other

THERE IS A KNOW PROBLEM WITH THE TESLA INFOTAINMENT SYSTEM FAILING SO I HAD MINE UPGRADED. NOW THE REAR CAMERA IS NEARLY USELESS. IT IS SO DARK IT IS A SAFETY HAZARD. I HAVE CONTACTED TESLA AND THEY ARE AWARE AND HAVE NO PLANS TO FIX.

Jan 22, 2021 Unknown Or Other

THERE IS A KNOW PROBLEM WITH THE TESLA INFOTAINMENT SYSTEM FAILING SO I HAD MINE UPGRADED. NOW THE REAR CAMERA IS NEARLY USELESS. IT IS SO DARK IT IS A SAFETY HAZARD. I HAVE CONTACTED TESLA AND THEY ARE AWARE AND HAVE NO PLANS TO FIX.

Dec 31, 2020 Electrical System 56,700 mi

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL ...

Dec 31, 2020 Visibility/wiper 56,700 mi

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL ...

Dec 31, 2020 Unknown Or Other 56,700 mi

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL ...

Dec 31, 2020 Electrical System 56,700 mi

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL ...

Dec 31, 2020 Visibility/wiper 56,700 mi

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL ...

Dec 31, 2020 Unknown Or Other 56,700 mi

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL ...

Dec 23, 2020 Suspension 50,000 mi

YOU ARE INVESTIGATING TESLA FRONT SUSPENSION FAILURES. YOU SHOULD ALSO INVESTIGATE TESLA REAR SUSPENSION FAILURES. HERE IS JUST ONE RECENT EXAMPLE.HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38453571?ROWNUMBER=39 THE SUSPENSION LINK HAS SNAPPED LIKE A PRETZEL CAUSING THE SUSPENSION TO FLOP DOWN LIKE A BA...

Dec 23, 2020 Suspension 50,000 mi

YOU ARE INVESTIGATING TESLA FRONT SUSPENSION FAILURES. YOU SHOULD ALSO INVESTIGATE TESLA REAR SUSPENSION FAILURES. HERE IS JUST ONE RECENT EXAMPLE.HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38453571?ROWNUMBER=39 THE SUSPENSION LINK HAS SNAPPED LIKE A PRETZEL CAUSING THE SUSPENSION TO FLOP DOWN LIKE A BA...

Dec 16, 2020 Suspension 70,000 mi

HERE IS A TERDSLA IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38424109?ROWNUMBER=4 FRONT SUSPENSION HAS COLLOLOPSED. TIRE HAS RUBBED AGAINST THE INSIDE OF THE FENDER AND WORN A HOLE THROUGH IT. LUCKILY FOR THE OWNER HE WAS NOT DRIVING NEAR A CLIFF AT THE TIME OR HE WOULD HAVE BEEN BRAN...

Dec 16, 2020 Suspension 70,000 mi

HERE IS A TERDSLA IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38424109?ROWNUMBER=4 FRONT SUSPENSION HAS COLLOLOPSED. TIRE HAS RUBBED AGAINST THE INSIDE OF THE FENDER AND WORN A HOLE THROUGH IT. LUCKILY FOR THE OWNER HE WAS NOT DRIVING NEAR A CLIFF AT THE TIME OR HE WOULD HAVE BEEN BRAN...

Nov 25, 2020 Electrical System 65,000 mi

THE MCU - MEDIA CONTROL UNIT IS SLOW TO RESPOND TO INPUTS AND SLOW TO STARTUP WHEN ENTERING THE VEHICLE. THE SCREEN HAS LOCKED UP SEVERAL TIMES WHILE DRIVING WHICH LEAVES THE TURN INDICATORS UNUSABLE AND THE DEFROSTER DEACTIVATED UNTIL THE MCU RESETS. THE HAZARD INDICATORS ARE INACTIVE WHEN THE MCU ...

Nov 25, 2020 Suspension 65,000 mi

THE MCU - MEDIA CONTROL UNIT IS SLOW TO RESPOND TO INPUTS AND SLOW TO STARTUP WHEN ENTERING THE VEHICLE. THE SCREEN HAS LOCKED UP SEVERAL TIMES WHILE DRIVING WHICH LEAVES THE TURN INDICATORS UNUSABLE AND THE DEFROSTER DEACTIVATED UNTIL THE MCU RESETS. THE HAZARD INDICATORS ARE INACTIVE WHEN THE MCU ...

Nov 25, 2020 Unknown Or Other 65,000 mi

THE MCU - MEDIA CONTROL UNIT IS SLOW TO RESPOND TO INPUTS AND SLOW TO STARTUP WHEN ENTERING THE VEHICLE. THE SCREEN HAS LOCKED UP SEVERAL TIMES WHILE DRIVING WHICH LEAVES THE TURN INDICATORS UNUSABLE AND THE DEFROSTER DEACTIVATED UNTIL THE MCU RESETS. THE HAZARD INDICATORS ARE INACTIVE WHEN THE MCU ...

Nov 25, 2020 Electrical System 65,000 mi

THE MCU - MEDIA CONTROL UNIT IS SLOW TO RESPOND TO INPUTS AND SLOW TO STARTUP WHEN ENTERING THE VEHICLE. THE SCREEN HAS LOCKED UP SEVERAL TIMES WHILE DRIVING WHICH LEAVES THE TURN INDICATORS UNUSABLE AND THE DEFROSTER DEACTIVATED UNTIL THE MCU RESETS. THE HAZARD INDICATORS ARE INACTIVE WHEN THE MCU ...

Nov 25, 2020 Suspension 65,000 mi

THE MCU - MEDIA CONTROL UNIT IS SLOW TO RESPOND TO INPUTS AND SLOW TO STARTUP WHEN ENTERING THE VEHICLE. THE SCREEN HAS LOCKED UP SEVERAL TIMES WHILE DRIVING WHICH LEAVES THE TURN INDICATORS UNUSABLE AND THE DEFROSTER DEACTIVATED UNTIL THE MCU RESETS. THE HAZARD INDICATORS ARE INACTIVE WHEN THE MCU ...

Nov 25, 2020 Unknown Or Other 65,000 mi

THE MCU - MEDIA CONTROL UNIT IS SLOW TO RESPOND TO INPUTS AND SLOW TO STARTUP WHEN ENTERING THE VEHICLE. THE SCREEN HAS LOCKED UP SEVERAL TIMES WHILE DRIVING WHICH LEAVES THE TURN INDICATORS UNUSABLE AND THE DEFROSTER DEACTIVATED UNTIL THE MCU RESETS. THE HAZARD INDICATORS ARE INACTIVE WHEN THE MCU ...

Oct 5, 2020 Electrical System 30,000 mi

MCU FAILURE. VEHICLE NOT SAFELY DRIVEABLE

Oct 5, 2020 Electrical System 30,000 mi

MCU FAILURE. VEHICLE NOT SAFELY DRIVEABLE

Aug 14, 2020 Electrical System 68,481 mi

MAIN INFOTAINMENT SCREEN FAILS TO RESPOND AND NEEDS TO BE REBOOTED FREQUENTLY

Aug 14, 2020 Electrical System 68,481 mi

MAIN INFOTAINMENT SCREEN FAILS TO RESPOND AND NEEDS TO BE REBOOTED FREQUENTLY

Jul 15, 2020 Electrical System 54,700 mi

THE INFOTAINMENT SYSTEM IS FREEZING WHICH DOESN'T ALLOW YOU TO USE ANY FEATURES OF THE CAR EXCEPT BASIC DRIVING FUNCTIONS. THIS HAS BEEN ATTRIBUTED TO A CHIP FAILURE IN THE MCU.

Jul 15, 2020 Electrical System 54,700 mi

THE INFOTAINMENT SYSTEM IS FREEZING WHICH DOESN'T ALLOW YOU TO USE ANY FEATURES OF THE CAR EXCEPT BASIC DRIVING FUNCTIONS. THIS HAS BEEN ATTRIBUTED TO A CHIP FAILURE IN THE MCU.

Jul 12, 2020 Electrical System 114,938 mi

THE TOUCH SCREEN ON THE TESLA IS BLACK AND WILL NOT TURN ON. IT'S AS IF THE COMPUTER IS DEAD. IT WAS WORKING I PARKED AT UPS DELIVERY GOT OUT, DROPPED OFF A PACKAGE GOT BACK I. THE CAR LIKE NORMAL WITH THE KEY FOB, SAT DOWN PRESSED THE BRAKE AND NOTICED NOTHING MOVED, IN OTHER WORDED THE SEAT, AND ...

Jul 12, 2020 Electrical System 114,938 mi

THE TOUCH SCREEN ON THE TESLA IS BLACK AND WILL NOT TURN ON. IT'S AS IF THE COMPUTER IS DEAD. IT WAS WORKING I PARKED AT UPS DELIVERY GOT OUT, DROPPED OFF A PACKAGE GOT BACK I. THE CAR LIKE NORMAL WITH THE KEY FOB, SAT DOWN PRESSED THE BRAKE AND NOTICED NOTHING MOVED, IN OTHER WORDED THE SEAT, AND ...

Jul 1, 2020 Electrical System 88,355 mi

THE MCU ON MY 2012 TESLA MODEL S FAILED IN JUNE OF 2019, WHEN MY CAR WAS OUT OF WARRANTY. THE CENTER SCREEN WENT AND STAYED BLANK. AMONG OTHER THINGS, I HAD NO WAY TO TURN ON THE AC DURING 90 DEGREE DAYS, BACKUP CAMERA WAS NO LONGER VISIBLE MAKING MANEUVERING THIS LARGE CAR WHEN PARKING VERY DANGER...

Jul 1, 2020 Electrical System 88,355 mi

THE MCU ON MY 2012 TESLA MODEL S FAILED IN JUNE OF 2019, WHEN MY CAR WAS OUT OF WARRANTY. THE CENTER SCREEN WENT AND STAYED BLANK. AMONG OTHER THINGS, I HAD NO WAY TO TURN ON THE AC DURING 90 DEGREE DAYS, BACKUP CAMERA WAS NO LONGER VISIBLE MAKING MANEUVERING THIS LARGE CAR WHEN PARKING VERY DANGER...

Jun 30, 2020 Electrical System 249,000 mi

THE MAIN COMPUTER IN CAR - MEDIA CONTROL UNIT - MALFUNCTIONED... IT CRASHED AND CAUSED NO TURN SIGNALS, NO REAR VIEW CAMERA, AND NO HVAC. CONTROLS FOR HEADLIGHTS ALSO GONE

Jun 30, 2020 Electrical System 249,000 mi

THE MAIN COMPUTER IN CAR - MEDIA CONTROL UNIT - MALFUNCTIONED... IT CRASHED AND CAUSED NO TURN SIGNALS, NO REAR VIEW CAMERA, AND NO HVAC. CONTROLS FOR HEADLIGHTS ALSO GONE

Jun 29, 2020 Electrical System 83,000 mi

WHILE DRIVING MY VEHICLE THE MCU RANDOMLY SHUTS DOWN I LOSE MY INSTRUMENT CLUSTER SPEEDOMETER AND OTHER FUNCTIONS UNTIL THIS REBOOTING TAKES PLACE I HAVE HAD IT INTO TESLA FOUR TIMES EACH TIME THEY PERFORM SOME COMPUTER UPDATE WHICH DOES NOT WORK TO SOLVE MY PROBLEM. THEY HAVE ASKED ME TO TAKE VIDEO...

Jun 29, 2020 Electrical System 121,500 mi

MY MAIN COMPUTER WENT OUT AS I GOT HOME. SCREEN JUST WENT BLACK AS I PULLED IN GARAGE. AC RAN ALL NIGHT, WOULDN'T TURN OFF. HAD TO SCHEDULE AN APPT AT WESTCHASE SERVICE CENTER. DROVE THERE WITH A BLACK SCREEN.

Jun 29, 2020 Unknown Or Other 85,009 mi

W MCU GOING OUT CONCERNING I CANNOT SAFELY OPERATE VEHICLE. NO WAY TO CONTROL DEFROSTING. ALSO DOOR HANDLES STICK AND PINCH MY FINGERS EACH TIME I OPEN DOOR. SCREEN IS STARTING TO BUBBLE, HASN'T FAILED YET. *TR

Jun 29, 2020 Electrical System

MCU FAILURE CAUSING COMPLETE LOSS OF INSTRUMENT CLUSTER, NO BACKUP CAMERA, NO DEFROST CONTROLS, AND INABILITY TO ACCESS ANY OTHER FUNCTIONS ASIDE FROM HAZARD LIGHTS. THIS FAILURE HAPPED WHEN I STOPPED TO RECHARGE THE CAR. AFTER A WHILE AND A SYSTEM RESET, I WAS ABLE TO DRIVE THE CAR AGAIN. STILL SEE...

Jun 29, 2020 Electrical System 83,000 mi

WHILE DRIVING MY VEHICLE THE MCU RANDOMLY SHUTS DOWN I LOSE MY INSTRUMENT CLUSTER SPEEDOMETER AND OTHER FUNCTIONS UNTIL THIS REBOOTING TAKES PLACE I HAVE HAD IT INTO TESLA FOUR TIMES EACH TIME THEY PERFORM SOME COMPUTER UPDATE WHICH DOES NOT WORK TO SOLVE MY PROBLEM. THEY HAVE ASKED ME TO TAKE VIDEO...

Jun 29, 2020 Electrical System 121,500 mi

MY MAIN COMPUTER WENT OUT AS I GOT HOME. SCREEN JUST WENT BLACK AS I PULLED IN GARAGE. AC RAN ALL NIGHT, WOULDN'T TURN OFF. HAD TO SCHEDULE AN APPT AT WESTCHASE SERVICE CENTER. DROVE THERE WITH A BLACK SCREEN.

Jun 29, 2020 Unknown Or Other 85,009 mi

W MCU GOING OUT CONCERNING I CANNOT SAFELY OPERATE VEHICLE. NO WAY TO CONTROL DEFROSTING. ALSO DOOR HANDLES STICK AND PINCH MY FINGERS EACH TIME I OPEN DOOR. SCREEN IS STARTING TO BUBBLE, HASN'T FAILED YET. *TR

Jun 29, 2020 Electrical System

MCU FAILURE CAUSING COMPLETE LOSS OF INSTRUMENT CLUSTER, NO BACKUP CAMERA, NO DEFROST CONTROLS, AND INABILITY TO ACCESS ANY OTHER FUNCTIONS ASIDE FROM HAZARD LIGHTS. THIS FAILURE HAPPED WHEN I STOPPED TO RECHARGE THE CAR. AFTER A WHILE AND A SYSTEM RESET, I WAS ABLE TO DRIVE THE CAR AGAIN. STILL SEE...

Jun 26, 2020 Electrical System 83,100 mi

AROUND JUNE 2018 THE MEDIA CONTROL UNIT (MCU) OF MY MODEL S COMPLETELY FROZE BEFORE I LEFT MY HOME FOR WORK. THE SCREEN DID NOT UPDATE AND DID NOT RESPOND TO ANY TOUCH. I REBOOTED THE MCU WHILE DRIVING BUT THE SCREEN REMAINED BLACK. I COULD NO LONGER USE BACK-UP CAMERA, DON'T KNOW IF TURN SIGNALS WO...

Jun 26, 2020 Electrical System 83,100 mi

AROUND JUNE 2018 THE MEDIA CONTROL UNIT (MCU) OF MY MODEL S COMPLETELY FROZE BEFORE I LEFT MY HOME FOR WORK. THE SCREEN DID NOT UPDATE AND DID NOT RESPOND TO ANY TOUCH. I REBOOTED THE MCU WHILE DRIVING BUT THE SCREEN REMAINED BLACK. I COULD NO LONGER USE BACK-UP CAMERA, DON'T KNOW IF TURN SIGNALS WO...

Jun 25, 2020 Electrical System 39,916 mi

LOSS OF REAR VIEW CAMERA. THE MIDDLE TOUCH SCREEN OR MCU QUIT WORKING. THIS IS MY 3RD MCU. THE CAR HAS 41K MILES. THE LAST ONE LASTED JUST OVER 1 YEAR, JUST OUT OF A 1 YEAR WARRANTY. THE MCU CONTROLS ALMOST ALL FEATURES OF THE CAR, INCLUDING THE REAR CAMERA FOR BACKING UP. *TR

Jun 25, 2020 Unknown Or Other 39,916 mi

LOSS OF REAR VIEW CAMERA. THE MIDDLE TOUCH SCREEN OR MCU QUIT WORKING. THIS IS MY 3RD MCU. THE CAR HAS 41K MILES. THE LAST ONE LASTED JUST OVER 1 YEAR, JUST OUT OF A 1 YEAR WARRANTY. THE MCU CONTROLS ALMOST ALL FEATURES OF THE CAR, INCLUDING THE REAR CAMERA FOR BACKING UP. *TR

Jun 25, 2020 Electrical System 128,064 mi

MULTIPLE TIMES MY MASTER CONTROL UNIT IN MY CAR IS FREEZING AND LOCKING UP. IT REQUIRES A HARD REBOOT WHICH TAKES SEVERAL MINUTES TO COME BACK TO LIFE. THIS HAS HAPPENED AT LEAST 5 TIMES IN THE LAST WEEK WHILE THE VEHICLE IS IN MOTION ON PUBLIC ROADWAYS. I HAVE NO CONTROL OF ANY FUNCTION THAT TH...

Jun 25, 2020 Electrical System 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Jun 25, 2020 Power Train 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Jun 25, 2020 Unknown Or Other 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Jun 25, 2020 Electrical System 73,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THE VEHICLE MEDIA CONTROL UNIT (MCU) FAILED TO OPERATE AS DESIGNED, RESULTING IN THE LOSS OF THE USE OF TOUCHSCREEN FUNCTIONS. THE CONTACT MANUALLY ACTIVATED THE MCU USING THE CONTROLS ON THE STEERING WHEEL. TESLA (1200 OLD SKOKIE VALLEY ...

Jun 25, 2020 Unknown Or Other 47,000 mi

THE VEHICLE'S MAIN DISPLAY, WHICH SHOWS THE BACKUP CAMERA, FREEZES/LOCKS WHEN TURNING ON THE VEHICLE. THE ERROR MESSAGE ON THE DRIVERS DISPLAY IS THAT THE LARGE DISPLAY IS "UNRESPONSIVE". THEN, WHEN RESTARTING THE DISPLAY'S OPERATING SYSTEM (BY HOLDING THE TWO BUTTONS DOWN ON THE CAR'S STEERING WH...

Jun 25, 2020 Equipment 47,000 mi

THE VEHICLE'S MAIN DISPLAY, WHICH SHOWS THE BACKUP CAMERA, FREEZES/LOCKS WHEN TURNING ON THE VEHICLE. THE ERROR MESSAGE ON THE DRIVERS DISPLAY IS THAT THE LARGE DISPLAY IS "UNRESPONSIVE". THEN, WHEN RESTARTING THE DISPLAY'S OPERATING SYSTEM (BY HOLDING THE TWO BUTTONS DOWN ON THE CAR'S STEERING WH...

Jun 25, 2020 Electrical System 39,916 mi

LOSS OF REAR VIEW CAMERA. THE MIDDLE TOUCH SCREEN OR MCU QUIT WORKING. THIS IS MY 3RD MCU. THE CAR HAS 41K MILES. THE LAST ONE LASTED JUST OVER 1 YEAR, JUST OUT OF A 1 YEAR WARRANTY. THE MCU CONTROLS ALMOST ALL FEATURES OF THE CAR, INCLUDING THE REAR CAMERA FOR BACKING UP. *TR

Jun 25, 2020 Unknown Or Other 39,916 mi

LOSS OF REAR VIEW CAMERA. THE MIDDLE TOUCH SCREEN OR MCU QUIT WORKING. THIS IS MY 3RD MCU. THE CAR HAS 41K MILES. THE LAST ONE LASTED JUST OVER 1 YEAR, JUST OUT OF A 1 YEAR WARRANTY. THE MCU CONTROLS ALMOST ALL FEATURES OF THE CAR, INCLUDING THE REAR CAMERA FOR BACKING UP. *TR

Jun 25, 2020 Electrical System 128,064 mi

MULTIPLE TIMES MY MASTER CONTROL UNIT IN MY CAR IS FREEZING AND LOCKING UP. IT REQUIRES A HARD REBOOT WHICH TAKES SEVERAL MINUTES TO COME BACK TO LIFE. THIS HAS HAPPENED AT LEAST 5 TIMES IN THE LAST WEEK WHILE THE VEHICLE IS IN MOTION ON PUBLIC ROADWAYS. I HAVE NO CONTROL OF ANY FUNCTION THAT TH...

Jun 25, 2020 Electrical System 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Jun 25, 2020 Power Train 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Jun 25, 2020 Unknown Or Other 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Jun 25, 2020 Electrical System 73,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THE VEHICLE MEDIA CONTROL UNIT (MCU) FAILED TO OPERATE AS DESIGNED, RESULTING IN THE LOSS OF THE USE OF TOUCHSCREEN FUNCTIONS. THE CONTACT MANUALLY ACTIVATED THE MCU USING THE CONTROLS ON THE STEERING WHEEL. TESLA (1200 OLD SKOKIE VALLEY ...

Jun 25, 2020 Unknown Or Other 47,000 mi

THE VEHICLE'S MAIN DISPLAY, WHICH SHOWS THE BACKUP CAMERA, FREEZES/LOCKS WHEN TURNING ON THE VEHICLE. THE ERROR MESSAGE ON THE DRIVERS DISPLAY IS THAT THE LARGE DISPLAY IS "UNRESPONSIVE". THEN, WHEN RESTARTING THE DISPLAY'S OPERATING SYSTEM (BY HOLDING THE TWO BUTTONS DOWN ON THE CAR'S STEERING WH...

Jun 25, 2020 Equipment 47,000 mi

THE VEHICLE'S MAIN DISPLAY, WHICH SHOWS THE BACKUP CAMERA, FREEZES/LOCKS WHEN TURNING ON THE VEHICLE. THE ERROR MESSAGE ON THE DRIVERS DISPLAY IS THAT THE LARGE DISPLAY IS "UNRESPONSIVE". THEN, WHEN RESTARTING THE DISPLAY'S OPERATING SYSTEM (BY HOLDING THE TWO BUTTONS DOWN ON THE CAR'S STEERING WH...

Jun 24, 2020 Electrical System 68,000 mi

EACH TIME THE TESLA S IS STARTED THE LARGE TOUCH DISPLAY SCREEN IS INOPERATIVE. NO FUNCTION ON THE SCREEN WORKS. THE REARVIEW CAMERA, CELL PHONE OR ANY FUNCTION-HAVE,SUNROOF,GARAGE DOOR CLOSE, ETC. THE SCREEN HAS TO BE RESET TAKING 5 MINUTES. THE CAR CAN BE DRIVEN BY ALL SCREEN FUNCTIONS INCLUDING C...

Jun 24, 2020 Electrical System 95,000 mi

TOUCHSCREEN LOCKS UP AND PERIODICALLY NEEDS TO BE REBOOTED WHEN DRIVING DOWN THE ROAD. GETTING WORSE, ALSO NEEDS TO BE REBOOTED EACH MORNING WHEN STARTING. SEVERAL TIMES THE TOUCHSCREEN NEEDS TO BE REBOOTED MULTIPLE TIMES IN A ROW. DID ASK A TESLA SERVICE PERSON ABOUT IT TODAY, THEY SEEM WELL AWARE ...

Jun 24, 2020 Unknown Or Other 43,904 mi

THE TOUCHSCREEN ON MY 2012 TESLA MODEL S BECOMES UNRESPONSIVE EACH TIME I START THE CAR. THIS DRAMATICALLY LIMITS THE CAR'S FUNCTIONALITY AND REQUIRES A SEVERAL MINUTE LONG RESET PROCESS. THE CAR IS STATIONARY AS IT HAPPENS WHEN I FIRST TRY TO START IT. *TR

Jun 24, 2020 Electrical System 130,000 mi

ABOUT 6 MONTHS AGO MY MEDIA CONTROL UNIT (MCU) AND TOUCHSCREEN FAILED, REQUIRING A REPLACEMENT. I JUST READ AN ARTICLE THAT YOU ARE INVESTIGATING THESE FAILURES AND WANTED TO GIVE YOU SOME MORE EXAMPLES IF DESIRED. AS YOU PROBABLY WELL KNOW, IT SOUNDS LIKE A COMMON PROBLEM. BEFORE REPLACEMENT, NOT...

Jun 24, 2020 Electrical System 68,000 mi

EACH TIME THE TESLA S IS STARTED THE LARGE TOUCH DISPLAY SCREEN IS INOPERATIVE. NO FUNCTION ON THE SCREEN WORKS. THE REARVIEW CAMERA, CELL PHONE OR ANY FUNCTION-HAVE,SUNROOF,GARAGE DOOR CLOSE, ETC. THE SCREEN HAS TO BE RESET TAKING 5 MINUTES. THE CAR CAN BE DRIVEN BY ALL SCREEN FUNCTIONS INCLUDING C...

Jun 24, 2020 Electrical System 95,000 mi

TOUCHSCREEN LOCKS UP AND PERIODICALLY NEEDS TO BE REBOOTED WHEN DRIVING DOWN THE ROAD. GETTING WORSE, ALSO NEEDS TO BE REBOOTED EACH MORNING WHEN STARTING. SEVERAL TIMES THE TOUCHSCREEN NEEDS TO BE REBOOTED MULTIPLE TIMES IN A ROW. DID ASK A TESLA SERVICE PERSON ABOUT IT TODAY, THEY SEEM WELL AWARE ...

Jun 24, 2020 Unknown Or Other 43,904 mi

THE TOUCHSCREEN ON MY 2012 TESLA MODEL S BECOMES UNRESPONSIVE EACH TIME I START THE CAR. THIS DRAMATICALLY LIMITS THE CAR'S FUNCTIONALITY AND REQUIRES A SEVERAL MINUTE LONG RESET PROCESS. THE CAR IS STATIONARY AS IT HAPPENS WHEN I FIRST TRY TO START IT. *TR

Jun 24, 2020 Electrical System 130,000 mi

ABOUT 6 MONTHS AGO MY MEDIA CONTROL UNIT (MCU) AND TOUCHSCREEN FAILED, REQUIRING A REPLACEMENT. I JUST READ AN ARTICLE THAT YOU ARE INVESTIGATING THESE FAILURES AND WANTED TO GIVE YOU SOME MORE EXAMPLES IF DESIRED. AS YOU PROBABLY WELL KNOW, IT SOUNDS LIKE A COMMON PROBLEM. BEFORE REPLACEMENT, NOT...

Jan 19, 2020 Vehicle Speed Control Crash 65,000 mi

CAUSE UNKNOWN. THE VEHICLE WAS STOPPED JUST BEFORE ENTERING INTO A HEAD IN PARKING SPACE WHEN WITH THE BRAKE DEPRESSED, THE VEHICLE ACCELERATED SUDDENLY AND UNCONTROLLABLY CAUSING IT TO JUMP THE CURB AND TAKE DOWN A RETAINING WALL. IT CONTINUED THROUGH THE WALL UNTIL IT WAS STOPPED BY A TREE. VEHI...

Jan 19, 2020 Vehicle Speed Control Crash 65,000 mi

CAUSE UNKNOWN. THE VEHICLE WAS STOPPED JUST BEFORE ENTERING INTO A HEAD IN PARKING SPACE WHEN WITH THE BRAKE DEPRESSED, THE VEHICLE ACCELERATED SUDDENLY AND UNCONTROLLABLY CAUSING IT TO JUMP THE CURB AND TAKE DOWN A RETAINING WALL. IT CONTINUED THROUGH THE WALL UNTIL IT WAS STOPPED BY A TREE. VEHI...

Jan 2, 2020 Structure 92,000 mi

SLOWLY BACKING UP AND REAR SUB FRAME MOTOR MOUNT BROKE. ON A CITY STREET UNDER 5MPH

Jan 2, 2020 Structure 92,000 mi

SLOWLY BACKING UP AND REAR SUB FRAME MOTOR MOUNT BROKE. ON A CITY STREET UNDER 5MPH

Dec 27, 2019 Electrical System

THIS COMPLAINT MAY REFER TO THE REFERENCE NUMBER PROVIDED BELOW: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT: BATTERY MANAGEMENT SOFTWARE UPDATES TO WHOM IT MIGHT CONCERN, BACK TO MAY 2019, TESLA PUSHED A SOFTWARE UPDATE, FIRMWARE NUMBER 2019.16.2, TO MY CAR VIA OVER-THE-AIR(OTA) MET...

Dec 27, 2019 Electrical System

THIS COMPLAINT MAY REFER TO THE REFERENCE NUMBER PROVIDED BELOW: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT: BATTERY MANAGEMENT SOFTWARE UPDATES TO WHOM IT MIGHT CONCERN, BACK TO MAY 2019, TESLA PUSHED A SOFTWARE UPDATE, FIRMWARE NUMBER 2019.16.2, TO MY CAR VIA OVER-THE-AIR(OTA) MET...

May 16, 2019 Structure 90,300 mi

I HAVE A 2012 TESLA MODEL S P85 WITH 90,000 MILES. I NOTICED THE CAR FISHTAIL AGGRESSIVELY WHEN I ACCELERATED A FEW WEEKS AGO AT FREEWAY SPEEDS OF 55MPH AND ABOVE, TOOK IT IN TO TESLA SERVICE AND THEY EXPLAINED THAT I HAD A CRACK IN MY SUBFRAME. THE CAR HAS NEVER BEEN IN AN ACCIDENT, NEVER BOTTOMED ...

May 16, 2019 Structure 90,300 mi

I HAVE A 2012 TESLA MODEL S P85 WITH 90,000 MILES. I NOTICED THE CAR FISHTAIL AGGRESSIVELY WHEN I ACCELERATED A FEW WEEKS AGO AT FREEWAY SPEEDS OF 55MPH AND ABOVE, TOOK IT IN TO TESLA SERVICE AND THEY EXPLAINED THAT I HAD A CRACK IN MY SUBFRAME. THE CAR HAS NEVER BEEN IN AN ACCIDENT, NEVER BOTTOMED ...

May 3, 2017 Suspension 70,000 mi

ANOTHER TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24890595&ROWNUMBER=53&LOADRECENT=TRUE SUSPENSION HAS COLLAPSED, WHEELS JAMMED UP IN THE WELLS. THIS DOES NOT LOOK LIKE COLLISION DAMAGE. WHY DOES THIS CAR NOT HAVE LIMIT STOPS ON THE SUSPENSION? A SIMPLE AIR LEAK CAN CAUSE THE...

May 3, 2017 Suspension 70,000 mi

ANOTHER TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24890595&ROWNUMBER=53&LOADRECENT=TRUE SUSPENSION HAS COLLAPSED, WHEELS JAMMED UP IN THE WELLS. THIS DOES NOT LOOK LIKE COLLISION DAMAGE. WHY DOES THIS CAR NOT HAVE LIMIT STOPS ON THE SUSPENSION? A SIMPLE AIR LEAK CAN CAUSE THE...

Mar 8, 2017 Electrical System 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY F...

Mar 8, 2017 Unknown Or Other 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY F...

Mar 8, 2017 Electrical System 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY F...

Mar 8, 2017 Unknown Or Other 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY F...

Nov 9, 2016 Suspension 20,000 mi

HERE IS A TESLA IN THE SALVAGE YARD. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=21921554&ITEMID=23249264&ROWID=16&PAGESOURCE=VEHICLERESULTS THE STEERING KNUCKLE HAS SNAPPED IN HALF. THE AIR-BAGS HAVE NOT DEPLOYED AND THERE IS NO VISIBLE DAMAGE TO THE CAR THAT WOULD EXPLAIN WHY THE KNUCKLE ...

Nov 9, 2016 Suspension 20,000 mi

HERE IS A TESLA IN THE SALVAGE YARD. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=21921554&ITEMID=23249264&ROWID=16&PAGESOURCE=VEHICLERESULTS THE STEERING KNUCKLE HAS SNAPPED IN HALF. THE AIR-BAGS HAVE NOT DEPLOYED AND THERE IS NO VISIBLE DAMAGE TO THE CAR THAT WOULD EXPLAIN WHY THE KNUCKLE ...

Oct 18, 2016 Suspension Crash 20,000 mi

HERE IS ANOTHER TESLA IN THE JUNKYARD. HTTPS://M.IAAI.COM/VEHICLEDETAILIMAGES.ASPX?IMAGEURL=2&ITEMID=23306666 THE PHOTOGRAPHS SHOW THAT THE FRONT STEERING KNUCKLE HAS SNAPPED IN HALF AND THE WHEEL IS HANGING SIDEWAYS OUT OF THE WHEEL WELL. THE CAR HAS NOT BEEN IN A CRASH. THE AIR-BAGS HAVE NOT...

Oct 18, 2016 Suspension Crash 20,000 mi

HERE IS ANOTHER TESLA IN THE JUNKYARD. HTTPS://M.IAAI.COM/VEHICLEDETAILIMAGES.ASPX?IMAGEURL=2&ITEMID=23306666 THE PHOTOGRAPHS SHOW THAT THE FRONT STEERING KNUCKLE HAS SNAPPED IN HALF AND THE WHEEL IS HANGING SIDEWAYS OUT OF THE WHEEL WELL. THE CAR HAS NOT BEEN IN A CRASH. THE AIR-BAGS HAVE NOT...

Jul 18, 2016 Steering 67,000 mi

NOTICED THIS PROBLEM AFTER I WAS BACKING UP AND TURNING MY WHEELS AND WOULD HEAR A LOUD METAL ON METAL "CLUNK" OR "GRINDING" SOUND. IT WAS COMING FROM THE FRONT-LEFT SUSPENSION AND WOULD OCCUR CAUSING MY WHEEL AND STEERING TO FEEL LIKE IT WAS SKIPPING. I NOTICED AND MY STEERING FELT "LOOSE" OVER...

Jul 18, 2016 Suspension 67,000 mi

NOTICED THIS PROBLEM AFTER I WAS BACKING UP AND TURNING MY WHEELS AND WOULD HEAR A LOUD METAL ON METAL "CLUNK" OR "GRINDING" SOUND. IT WAS COMING FROM THE FRONT-LEFT SUSPENSION AND WOULD OCCUR CAUSING MY WHEEL AND STEERING TO FEEL LIKE IT WAS SKIPPING. I NOTICED AND MY STEERING FELT "LOOSE" OVER...

Jul 18, 2016 Steering 67,000 mi

NOTICED THIS PROBLEM AFTER I WAS BACKING UP AND TURNING MY WHEELS AND WOULD HEAR A LOUD METAL ON METAL "CLUNK" OR "GRINDING" SOUND. IT WAS COMING FROM THE FRONT-LEFT SUSPENSION AND WOULD OCCUR CAUSING MY WHEEL AND STEERING TO FEEL LIKE IT WAS SKIPPING. I NOTICED AND MY STEERING FELT "LOOSE" OVER...

Jul 18, 2016 Suspension 67,000 mi

NOTICED THIS PROBLEM AFTER I WAS BACKING UP AND TURNING MY WHEELS AND WOULD HEAR A LOUD METAL ON METAL "CLUNK" OR "GRINDING" SOUND. IT WAS COMING FROM THE FRONT-LEFT SUSPENSION AND WOULD OCCUR CAUSING MY WHEEL AND STEERING TO FEEL LIKE IT WAS SKIPPING. I NOTICED AND MY STEERING FELT "LOOSE" OVER...

Nov 8, 2015 Suspension Crash Fire 10,000 mi

THIS IS THE STOLEN CAR WHICH CRASHED IN HOLLYWOOD. PHOTOGRAPHS AT THE SCENE SHOW 3/4 OF A WHEEL AND THE TIRE LYING ON THE GROUND. HERE IS THE LISTING AT THE SALVAGE AUCTION SITE. HTTP://IMGUR.COM/A/H7ROA THE CRASH SITE IMAGES HOW THE FRONT WHEEL BROKEN LOOSE. THE SALVAGE YARD PHOTOGRAPHS SHOW ...

Nov 8, 2015 Suspension Crash Fire 10,000 mi

THIS IS THE STOLEN CAR WHICH CRASHED IN HOLLYWOOD. PHOTOGRAPHS AT THE SCENE SHOW 3/4 OF A WHEEL AND THE TIRE LYING ON THE GROUND. HERE IS THE LISTING AT THE SALVAGE AUCTION SITE. HTTP://IMGUR.COM/A/H7ROA THE CRASH SITE IMAGES HOW THE FRONT WHEEL BROKEN LOOSE. THE SALVAGE YARD PHOTOGRAPHS SHOW ...

Oct 23, 2015 Suspension Crash 5,000 mi

I AM FILING THESE COMPLAINTS IN THE PUBLIC INTEREST. I AM NOT A TESLA OWNER AND I HAVE NO INVESTMENT IN TESLA NOR DO I HOLD ANY SHARES IN THE STOCK-MARKET. THIS CAR IS IN THE WRECKING YARD. THE FRONT SUSPENSION HAS FAILED AND THE WHEEL IS PUSHED BACK AGAINST THE HIGH VOLTAGE CONTROLLER. HTTP:...

Oct 23, 2015 Suspension Crash 5,000 mi

I AM FILING THESE COMPLAINTS IN THE PUBLIC INTEREST. I AM NOT A TESLA OWNER AND I HAVE NO INVESTMENT IN TESLA NOR DO I HOLD ANY SHARES IN THE STOCK-MARKET. THIS CAR IS IN THE WRECKING YARD. THE FRONT SUSPENSION HAS FAILED AND THE WHEEL IS PUSHED BACK AGAINST THE HIGH VOLTAGE CONTROLLER. HTTP:...