2012 TESLA MODEL S Unknown Or Other Problems

MCU failure after 12 months replacement that I paid for at time of replacement. Service center cannot schedule a service for 2 weeks.

In December 2018 our 2012 Tesla Model S experienced a failure that was later identified as part of a recall. Tesla Service replaced the MCU at our expense - a bill that ran to more than $2400. When the recall was announced it was claimed that owners would be reimbursed for expenses related to the recall, but we have been unable to get Tesla to acknowledge the claim. Their automated site claims we have no covered repairs, and all attempts to contact Tesla support are rebuffed with form letters directing us to the same automated service.

THERE IS A KNOW PROBLEM WITH THE TESLA INFOTAINMENT SYSTEM FAILING SO I HAD MINE UPGRADED. NOW THE REAR CAMERA IS NEARLY USELESS. IT IS SO DARK IT IS A SAFETY HAZARD. I HAVE CONTACTED TESLA AND THEY ARE AWARE AND HAVE NO PLANS TO FIX.

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL S LIKE MINE AND EVEN THE BRAND NEW TESLA MODEL 3 AND MODEL Y WITH JUST LESS THAN 10O MILES. THIS CLEARLY IS A HUGE NEGLIGENCE ON THE PART OF TESLA NOT WANTING TO FIX THE ISSUE. HOWEVER, NOW RIGHT AFTER GETTING THE CONTROL TOUCH SCREEN ISSUE ADDRESSED, THE SAME DAY TESLA TOLD ME THE CAR IS READY AND THAT I CAN PICK IT UP. THIS WAS VERY NEGLIGENT ON TESLA AUGORAHILLS SERVICE CENTER PART. THE HEATER WAS NOT WORKING ONCE I STARTED DRIVING THE CAR BACK HOME. TESLA SHOULD HAVE UNDER SAFETY PROTOCOL FIXED THE VERY IMPORTANT SAFETY TOOL SUCH AS THE CLIMATE CONTROL AND NEVER SHOULD HAVE RELEASED THE CAR TO ME TO DRIVE LAST NIGHT 12/28/2020. ONCE I PICKED UP THE CAR AND DRIVING BACK HOME WITH MY SONS WE WERE VERY COLD, TO NOTICE THE HEATER IS NOT WORKING/OPERABLE. THIS BECAME MORE CHALLENGING ONCE THE VISIBILITY WAS HINDERED WITH FOGGING EFFECT AND THE SAME NIGHT IT WAS RAINING HERE IN AUGORAHILLS AREA CA AND IN SANTA CLARITA AREA CA. IN MANY CASES WHERE THE FOLKS ONLINE HAVE DISCOVERED THE CIRCUIT BOARD FOR THE HEATER CORE ITSELF WHICH IS CALLED THE PTC IS NOT PROPERLY SEALED WHICH ALLOWS IN MOISTURE AND SHORTS CIRCUITS THE DC-DC CONTROL JUNCTION BOX WHICH HOLDS 3 - FUSES. ONE FUSE FOR A/C , ANOTHER FUSE FOR HEATER, THIRD FUSE FOR BATTERY HEATER. PLEASE PLEASE INVESTIGATE THIS ISSUE. TESLA TELLS ME THE FUSES BLOW IN THE DC-DC CONVERTER CAUSING THIS. THEY ARE AWARE.

Mileage: 56,700

THE MCU - MEDIA CONTROL UNIT IS SLOW TO RESPOND TO INPUTS AND SLOW TO STARTUP WHEN ENTERING THE VEHICLE. THE SCREEN HAS LOCKED UP SEVERAL TIMES WHILE DRIVING WHICH LEAVES THE TURN INDICATORS UNUSABLE AND THE DEFROSTER DEACTIVATED UNTIL THE MCU RESETS. THE HAZARD INDICATORS ARE INACTIVE WHEN THE MCU TURNS OFF. THE FRONT SUSPENSION LINKS WEAR OUT PREMATURELY DUE TO A POOR DESIGN AND THE WEIGHT OF THE VEHICLE. REPAIRS ARE COSTLY DUE THE MAIN HIGH VOLTAGE BATTERY NEEDING TO BE REMOVED IN ORDER TO REMOVE THE SUSPENSION LINK BOLTS.

Mileage: 65,000

W MCU GOING OUT CONCERNING I CANNOT SAFELY OPERATE VEHICLE. NO WAY TO CONTROL DEFROSTING. ALSO DOOR HANDLES STICK AND PINCH MY FINGERS EACH TIME I OPEN DOOR. SCREEN IS STARTING TO BUBBLE, HASN'T FAILED YET. *TR

Mileage: 85,009

LOSS OF REAR VIEW CAMERA. THE MIDDLE TOUCH SCREEN OR MCU QUIT WORKING. THIS IS MY 3RD MCU. THE CAR HAS 41K MILES. THE LAST ONE LASTED JUST OVER 1 YEAR, JUST OUT OF A 1 YEAR WARRANTY. THE MCU CONTROLS ALMOST ALL FEATURES OF THE CAR, INCLUDING THE REAR CAMERA FOR BACKING UP. *TR

Mileage: 39,916

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Mileage: 29,000

THE VEHICLE'S MAIN DISPLAY, WHICH SHOWS THE BACKUP CAMERA, FREEZES/LOCKS WHEN TURNING ON THE VEHICLE. THE ERROR MESSAGE ON THE DRIVERS DISPLAY IS THAT THE LARGE DISPLAY IS "UNRESPONSIVE". THEN, WHEN RESTARTING THE DISPLAY'S OPERATING SYSTEM (BY HOLDING THE TWO BUTTONS DOWN ON THE CAR'S STEERING WHEEL), THE SYSTEM REBOOTS AND THE DISPLAY GOES PERMANENTLY BLANK UNTIL THE VEHICLE IS PARKED, THE VEHICLE POWERS OFF. WHEN STARTING THE VEHICLE FOR A SECOND TIME, THE SAME ISSUE OCCURS. SO I NO LONGER HAVE A BACKUP CAMERA. GIVEN MY MODEL S YEAR DOES NOT HAVE ANY SENSORS OTHER THAN THE VISUAL BACKUP CAMERA, I AM MISSING MY SAFEST METHOD TO BACKUP. I AM ALSO MISSING CONTROLS TO CHARGE MY VEHICLE, MAP MY ROUTING, AND ALL OTHER APPLICATIONS THAT THE VEHICLE HAS. THERE ARE NO ISSUE DRIVING THE VEHICLE. *TR

Mileage: 47,000

THE TOUCHSCREEN ON MY 2012 TESLA MODEL S BECOMES UNRESPONSIVE EACH TIME I START THE CAR. THIS DRAMATICALLY LIMITS THE CAR'S FUNCTIONALITY AND REQUIRES A SEVERAL MINUTE LONG RESET PROCESS. THE CAR IS STATIONARY AS IT HAPPENS WHEN I FIRST TRY TO START IT. *TR

Mileage: 43,904

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.

Mileage: 70,000