2013 TESLA MODEL S Unknown Or Other Problems

November 20, 2025 To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Subject: Safety Defect Complaint – Tesla Model S I am submitting this complaint regarding a serious and dangerous safety defect involving my Tesla Model S. Safety Defect Summary:    •   After the high-voltage battery failed, the vehicle would not enter Neutral.    •   I had to use Tow Mode in the middle of a street on a hill to avoid blocking traffic.    •   Once in Tow Mode, the car could not enter Park and the emergency/parking brake would not engage.    •   The car became completely free-rolling, posing danger to myself, other drivers, and pedestrians.    •   When Tesla returned the car to my home, their technicians also could not get the vehicle into Park or activate any emergency braking system.    •   The car is currently stuck in Tow Mode in my driveway with physical objects placed behind the wheels to prevent it from rolling. Why This Is a Safety Hazard: A vehicle that cannot shift into Park, cannot use its emergency brake, and remains free-moving after a failure represents a serious safety defect. This occurred without warning and left the vehicle unsafe to operate or even store. Request: I respectfully request that NHTSA investigate this as a potential safety defect affecting the Tesla Model S when the high-voltage battery fails. A car should never lose all ability to secure itself.

When parked and opening the drivers door or rear passenger doors, the front passenger door will unlatch. Something is setting off the relay to open the front door when other doors open. Does not happen 100% of the time, but 50%+

slowing down pulling into a parking spot and there was a sudden unintended acceleration causing the vehicle to jump over the bumper onto the other side of the parking lot causing property damage to the front passenger side and a vehicle to the right parking spot.

About 6 mo. ago, a sticky substance started leaking under the center touch screen. I went to the dealer, and was told that the screen was leaking due to high temperatures inside the car while parked. They refused to do anything about it. I went online to a Tesla forum, and learned that this is a common problem with the Model S touch screen. Ultimately, the screen will "bubble" and the go completely blank. Without this screen I cannot access navigation, climate, or entertainment features. I believe this to be a major safety issue.

The passenger side door opens when put in park.

The central display computer goes blank while driving or when the car heats up. Suddenly the car does not respond to any touch screen. AC cannot be managed, rear camera is not available and the car is undrivable. The screen comes back when the car cools down completely. This happens everytime the car heats up -whether it is parked outside for couple of hours or inside the garage on a hot day or when I am driving for over an hour. This incident has occurred multiple times and I have to take it in to be repaired

When unlocking the doors, the passenger side front and rear doors pop open.

In November 2020, I had my Tesla MCU replaced under the NHTSA recall (Exhibit1). Attached is the invoice of the repair (Exhibit 2). On July 3, 2023, my MCU malfunctioned again. The dashboard is frozen showing the car is at 72 MPH in drive in a parking lot (exhibit 3). This is a safety issue since I cannot tell how fast I am driving when I am going with the flow of traffic. I nearly hit a person since I could not tell what gear I was in and ended up going in reverse rather than drive. I contacted Tesla requesting repair under the recall. Their response was that my car is old and they would not cover it even though it drives fine. I drove home in the slow lane since I could not tell my speed. They sent me an estimate of $1914.13 to replace the Nvidia Tegra MCU with an Intel Tegra MCU (exhibit 4). Since the car drives fine and the battery is good, I want to continue using my car but this is a safety issue. It seems that when Tesla pushes out updates on older cars, this crashes the MCU. It seems that they are trying to force owners of older cars to buy new ones. What are my options of solving this safety issue?

The driver's side rear door handle stuck open and you can't get door open. This is the 3rd driver's side rear handle for this vehicle. Tesla would not cover the repair.

the uncured conductive adhessive between the display and the glass. The supplier did not use a proper UV light technique (they used expired bulbs" to cure the adhesive into a solid form and over time, the liquid is now coming out of the bottom of the screen and making a mess.

My Tesla 2013 model S has the exact same problems as ones in your recall notice NHTSA Campaign # 21V035 yet My VIN # does not show up in your list of recalled cars. I took my car into Tesla dealer on Dec 14 2022 and they fixed it and charged me $103.35 for the repair. I asked how long a warranty I would have and they replied "to the end of parking lot". I have had car in to Tesla twice since then as problem has gotten worse and each time they fiddled with it and it came back working for a short time each time I went in. On Feb 14, 2023 I went in again as I could drive the car but screen dark. Made an appointment to have it fixed and was told cost will be $2385.00 including a new radio as old one won't work with new screen. This is robbery as problem is the same as with the recalled vehicles. This is a safety issue and I thought manufactures were responsible for safety defects. In addition Tesla refuses to give me back the old parts unless I pay them $750.00. I asked what they did with old parts and they would not tell me. Again this is wrong.

I am complaining about Tesla’s dishonest and underhanded repair center and battery. In October 2021, I was told I was receiving a new battery. When I picked up my car, I noticed it was not getting the maximum charge. Through investigation, we found a refurbished battery was given. Less than 3 months later, the refurbished battery failed. Michael Hilgado (Tesla manager) explained it was a faulty battery and that I would receive a replacement at no charge and with a new warranty because the one they placed in October was faulty. The battery was replaced. Please find below the timeline of all additional repairs and breakdowns. The Tesla App locks you out and changes prices, times, etc. without owners having access to information for verification. When paying for services, there is no review or education regarding the vehicle, warranty, etc. December 2022, ten months after the refurbished battery was replaced, the battery failed again and Tesla wants to charge another $15,000 for repairs. Please find below the timelines:

1. 2nd row seat behind driver malfunction for years. (Mean can not insert) 2. On Dec. 5th, 2022, Drive off the Tesla model S off highway to local road and car just die. Tow to Tesla service station in Bellevue, WA. I was told drive unit was water damaged a day later. This drive unit was put in on June, 2018 to replace original drive unit, which broken in June, 2018 at 76k miles. 4.5 years later, and under 45k miles driving splashed water from road cause damage of drive unit. Unbelievable. If car died on the 520 bridge before I got off it really can be a serious car crash. This is really a safety issues.

Car completely turned off. I took it to service and they said that my battery was dying and was out of warranty $13k to fix. Second time turned off in the freeway while my son was driving it. Now the same service will be $22k. I learned that I’m not an isolated case and Tesla is not explaining what is really wrong with it. Another client found out that the air conditioner leaks in the battery. There has been people complaining in Reddit and Tesla canceled the comments

My car unsafe to drive, since I got 4 recalls in total. But Tesla refused to do so. What should do next step to get them to fix these 4 recalls.

Telsa MCU screen has large bubble. This is apparently a common problem. Tesla informed me there is no recall or warranty and I would have to purchase a new screen or an upgraded MCU system. The screen controls various functions of the car, including safety controls like dehumidifier.

The recall I have on this vehicle says I am ok to drive in the app

The Model S door handles extend/retract. The handle mechanism involves a gear that extends the handle out and a spring of sorts that retracts the door handle. The door handle can be programmed to automatically extend when in proximity to the key fob or be programmed to extend only when the car is physically unlocked with the key fob. Over the course of ownership (9 years) I have needed at least 7-8 door handles replaced because of a failure of the door handle to extend. When the door handle does not extend, the door cannot be opened from the outside. It can be difficult to pry open the door handle if the door handle cannot extend. If the driver door handle does not function, and if the driver becomes unconscious or incapacitated, there is no easy way for an individual outside the car to open the driver door without breaking the window or climbing into the car via another door that can be opened with a functioning door handle. This represents a significant safety concern and could render the door unusable and impede the efforts of rescue personnel from intervening on behalf of the driver. These door handles seemingly have a shelf life before failure, and I have been told by Tesla that they consider door handles to be "consumables," which suggests that they, like belts, brake pads, tires, etc. simply need to be replaced after a certain time. Over 30 years of owning and driving automobiles, I have never had to replace defective door handles at all, and certainly not once every year or two. Not to mention the safety issue, but Tesla also charges for parts and labors every time a door handle needs to be replaced.

The car suddenly has a powertrain issue, but it is a widely known problem with some estimates of 66% of all early Teslas having a powertrain issue by 60k miles. Mine happened at 56k. There is clearly a defect with early Tesla powertrains, as they increased the warranty to 8 years or 50k miles. My car is now at 9 years, and because of the low mileage due to covid, they will not cover the powertrain issue of the car. The following are links proving significant issues of my car. https://www.greencarreports.com/news/1093907_tesla-model-s-drivetrain-warranty-rises-to-8-years-same-as-battery-pack https://www.vehiclehistory.com/articles/tesla-problems-3-major-issues-you-need-to-know-about https://www.autoevolution.com/news/early-tesla-model-s-powertrain-reliability-issues-come-into-question-in-low-volume-study-102773.html I not only have the powertrain issue, but my center screen is also screwed up. This is a massive issue in Teslas because I cannot access my HVAC controls, or any safety controls with this not working. I have contacted Tesla numerous times, I will be happy to provide email exchanges and they have not done anything to help me except want to charge me a lot of money, 9k to fix all of this!

Appointment for the Federal Recall NHTSA Recall No.: 21V-035 - 8gb embedded multimedia card (eMMC) VIN: FP24819 APPT. DATE: 24 MAY 2022 INCIDENT: Racial Profiling, Tesla customer service told the owner that he MUST PROVIDE THE 'PINK SLIP' (NOT THE REGISTRATION SLIP) FOR THE VEHICLE IN ORDER FOR ANY REPAIR OR SERVICE WOULD BE PROVIDED OR PERMITTED. This is racism, and not the first time.

The media control unit is again failing, even after upgrading the EMMC component. Tesla is requesting I pay for a complete upgrade of the unit at $1500.

recently my car was repaired from MCU, The vehicle does not work the air conditioning in high temperatures can reach up to 110 degrees you can drive but I disable the air conditioning compressor.

Tesla, Please assist me in the following: 1. I have LIFE Time charging, explain the $305.00 fee for a brand new battery Tesla charged/bill me and installed. 2. Tesla has a suggested billing of $100.00 to put air into a (1) tire. Or $100.00 to bring all tires to federal standards. Basically, no tire repair just air into tires. Please explain the charge. 3. Tesla called me at 9:21 A.M. inform me that my 27 March appointment was canceled (I had no say so). Then, I was instructed to have Tesla Roadside Assistance to tow my vehicle to your kearny mesa service station for $386.00 (Aaron - 1-877-798-3752). 4. I was instructed that Tesla Roadside assistance memberships was not an option to me. 5. I have an appointment but was told parts for my vehicle might be available or might not be available for a 2021 Federal Recall, but today date is 22 March 2022. I've waited 1 year not months for Tesla to contact me when my vehicle parts were available in regards to the recall. It feels like a scam: $630.00 Tesla $386.00 Tesla Roadside Assistance. 6. Also, an Uber credit would be grant. Please explain why my vehicle that has an appointment for air in four tires, supercharged, recall and software update, is not a priority when I have an appointment. 7. In 2021, I was made to believe and instructed to purchase a 12 volt battery to repair Recall. 8. In 2022, Tesla again instructed me that my brand new battery to be replaced

The Tesla Center Console Display screen which controls the entire car functions has bubbles and LCD leaks developing on the screen making screen extremely reflective and dangerous to use. The lamination glue leaks often and makes hands extremely sticky to touch steering wheel or any other parts. The Glue is industrial quality and doesnt come off easily - This screen should be recalled/replaced by Tesla free of charge as its a Safety Hazard while driving and operations of cars critical functions like Lights, Door, Locks , Windows etc

The rear view camera did not deploy when I was backing out of a driveway and I was struck by another vehicle. The police determined it was a no-fault accident. My insurance company deemed me primarily responsible. I was unable to see any oncoming traffic because the camera was not working and there were obstacles to seeing oncoming traffic. The car was deemed totaled by the mechanic and my insurance company. The car battery died soon after the accident and the vehicle remains in my garage and is immovable. I sustained minor head, neck and back injuries.

March 2021: Experienced center touch screen display persistently shutting off. This is a safety hazard because the center screen is the only way control much of the car's safety components and functionality. Received safety recall notice, NHTSA Recall_No.: 21V-035. Attempted to make an appointments through mobile app and phone calls to service the recall multiple times but was told they do not have the part to repair the car and to continue driving the car. August 2021: Somehow managed to successfully schedule an appointment through mobile app. Took car to service center. Was told by service advisor that the purpose of the recall was to repair my issue with center display shutting off while car was in use. Car was repaired by replacing 8GB eMMC and released back to me on the same day. September 2021: Recall issue with center display shutting off was not resolved such that not only does the center display continue to shut off while car is in use, the instrument cluster screen directly in front of the steering wheel is now shutting off as well, another clear safety hazard. The cluster screen displays information such as speedometer, battery state of charge, gears (P,N,R,D). October 2021: Scheduled another service appointment through mobile app to repair issues of both screens shutting off. Reviewed repair estimates prior to appointment which showed zero cost to me. Took car to service center. Was told by service advisor that it they will charge me $200 to inspect the car, if issues are related to recall there will be waive the $200 fee and repair at no cost, however if issues are not related to recall, they will charge me $2000. I declined the offer and drove the car home while both screens are persistently shutting off. I believe the car is dangerous to drive in its current state and Tesla refuses to repair the car and resolve these safety hazards.

They were supposed to replace the eMMC board in 2020, and I have been asking for a year now(I have made at least 4 requests) and they still say that they don't have the parts to do it and to keep checking back in the future.

i was driving over 100mph, let off the accelerator and the car kept going that fast. Then all of warning lights came on, traction turned off, anti skid turned off. etc etc. I immediately applied brakes to NO affect. I called the Tesla Road Side Assistance. Lady was on the phone looking at my warnings. She could see the same warnings i was seeing. Applying brakes as hard as possible got the car to eventually slow down. It acted like the Cruise Control was stuck on 100mph. BUT, i never turned it on. EVER. This happened around first of May. Well two weeks later it happened again. This time Help Desk referred it to Jacksonville Service Center. The mechanic said he referred it to the "engineering" team at Tesla on 6/10/21. Have not heard back, I have been there several times, NO help at all. Refuse to discuss it.

I had a failure on my main computer. The MCU failed and the screen would not turn on. Tesla replaced a chip in my MCU but it did not fix all of my issues. I have to reboot my computer 95% of the time I am driving. Here are the issues: 1) 3g/GPS not activating. Leads to not being able to use GPS navigation. 2) Computer freezes. Usually while sleeping, computer does not wake up or the central screen does not respond leading to failures in many systems including: blinker, AC, radio, rear view for backing up, garage control, creep mode, etc. One time I left my computer in 'camp mode' so that it would keep cool on a hot day. While I was away from car, I checked on my mobile app to see the status of the car. The app could not connect to my car. When I came back, the computer had frozen up which meant that the AC was no longer working. This caused a unsafe level of temperature in my car of 100 degrees +. Luckily there was no dog or child in the car but I hate to think if there was. When I leave the car in 'dog mode' or 'camp mode', I expect it to do what it states it is going to do and keep my car cool. This could be very dangerous, especially on a hot day. In conclusion, even though Tesla did the fix for my MCU and my screen does turn on, it is not fixed 100% leading to constant reboots due to 3g failures and computer freezes. This happens almost every day.

Navigation and speedometer display went blank while driving , on 7/30/2021 at Palo Alto, CA. I pulled off the road, reset computer three times or so. Eventually, speedometer display came back, navigation was slow. I had to use Google map for a while. Service Center tested saying a chip update will be needed, and an upgrade, for $219.0. Set up service appointment for 8/10/2021at Tesla service center in Fresno, CA. I reside in Clovis , CA, zip 93619. Two days in service center, since 8/10-8/13/2021, I was told MCU board is in need of replacement, for a cost of $1500.0 extra. Tesla will not fix the condition on older model, 2013 S85!.?. OEM refusing to correct problem on older models. Driver confusion, and the car mechanism misbehaving, felt confusion while driving on three lane busy streets. Thank You, Bava

Hi, Tesla has a recall from the NHTSA regarding the MCU chip that powers the main center console screen. It can fail over time. My vehicle is under the recall, and they did the MCU chip recall but it did not help the screen. It is still failing. Without the screen working, the vehicle controls are not usable since 95% of the functions are through the screen. I contacted Tesla and they have ignored me and declined to fix the vehicle, even though the purpose of the recall was to fix the center screen.

The Tesla's main central LCD screen, in which many major car functions operate, leaks liquid (what Tesla refers to as glue or adhesive), which causes the level to decrease behind the screen and which, Tesla, says, will lead to the screen becoming in operable. Safety features like back up cameras, unlocking doors, window de-fog and de-frost, charging limits, and others, are operated through this screen. As you can see from the pics attached, the level has decreased and is leaking out near the passenger side front seat. Yes, NHTSA can come inspect if they'd like. I showed the dealer this problem, they said they were aware of it, that it happens to other Teslas, and will result in the screen becoming inoperable. There were no warning lamps or messages prior to or during this issue.

While driving , and all at a sudden i heard a boom knock coming from the back near the rear drive unit area, brought it to Tesla service center. They diagnosed it as a cracked subframe which let the drive unit attachment loose from one it's anchor point. The cost of repair is $3,447.95. Upon further review, i've seen numerous reports about the same incidents specially for Tesla Model S between 2013 and 2014. In numerous incidents, Tesla has replaced the subframe at will while out of warranty. Requested the same but it was denied. This happened all at a sudden and without any warning. Upon further review, I've noticed that Tesla have upgraded the subframe part number from REAR SUBFRAME ASSY(6007012-00-E) to REAR SUBFRAME ASSY(6007012-00-L). Reference is Tesla online part catalog search by model / year Possibly to address that issue.

The rear trunk will not open and pulling the emergency safety cord will not open the trunk. If you review the Tesla forums this is a known issue with the car. In my case this happened while the car was parked. However if I had the rear facing seats in the trunk and was involved in an accident I would not have been able to get my children out of the car due to the emergency cord not working when the trunk latch fails.

TESLA IS NOT REPLACING THE EMMC CARD THAT HAS BEEN RECALLED IN A TIMELY MANNER AS THEY ARE REQUIRED TO.

MY VEHICLE SHOULD BE COVERED UNDER THE 8GB EMMC RECALL REIMBURSEMENT. THE UNIT WAS REPLACED ON JUNE 4TH 2019 OUT OF MY OWN POCKET BECAUSE OF MALFUNCTIONING. TESLA HAD SET UP A SITE FOR CUSTOMER IN THAT SITUATION TO GET THEIR REIMBURSEMENT. HOWEVER, BECAUSE OF THEIR INSUFFICIENT INTENTIONAL OR UNINTENTIONAL RECORD KEEPING, THEY DENIED MY CLAIM. I TRIED TO CONTACT TESLA AGAIN TO TRY TO RECTIFY THE PROBLEM, BUT THEIR CS JUST REPLY, "IF YOUR CLAIM WAS DENIED, THE SYSTEM HAS IDENTIFIED THAT THE REPAIR IN QUESTION WAS NOT RELATED TO THE 8GB EMMC ACCUMULATED WEAR RECALL." I THEN REPLIED BY ASKING WHAT WAS THE REASON THAT UNIT HAD TO BE REPLACED AND THEY JUST IGNORE MY FURTHER QUESTIONING.

I WAS NOTIFIED BY TESLA THAT MY CAR WAS INCLUDED IN THE FEB 2 2021 RECALL REGARDING TOUCHSCREEN FAILURES. I HAD PREVIOUSLY REACHED OUT TO TESLA REGARDING SUCH FAILURES, BUT THEY SAID I HAD TO GIVE THEM SPECIFIC DATES & TIMES OF FAILURES FOR THEM TO TAKE ACTION, WHICH I DID NOT HAVE. WHEN NOTIFIED OF THE FEB 2021 RECALL. I CONTACTED THEM WITH 3 DATES/TIMES OF TOUCHSCREEN FAILURES. DURING THESE FAILURES, THE CAR COULD DRIVE, BUT I COULD NOT USE BACK-UP CAMERAS, OR USE MOST OF THE CAR'S FEATURES INCLUDED DEFOGGERS, ETC. AFTER CONTACTING TESLA ON FEB 2, 2021, THEY SCHEDULED AN APPOINTMENT FOR ME TO COME IN TO ADDRESS THE RECALL. I BROUGHT MY CAR INTO TESLA THIS WEEK, AND THEY KEPT IT FOR 2 DAYS. WHEN I CAME TO PICK UP THE CAR, THEY SAID THEY DID NOT DO ANY REPAIRS RELATED TO THE RECALL (EVEN THOUGH I HAD SHOWN THEM DATES AND TIMES OF REPEATED TOUCHSCREEN FAILURES). THEY SAID THAT THAT THEIR INVESTIGATION INTO THE MEMORY ISSUE INDICATED THE PROBLEM WAS NOT SEVERE ENOUGH TO ADDRESS (DESPITE TELLING ME PREVIOUSLY THIS WAS ALL COVERED UNDER THE NHTSA RECALL AND THAT IT WOULD BE FIXED). THE INVOICE THEY GAVE ME SAYS THE FOLLOWING: "PERFORMED MCU DIAGNOSIS, AND RESULTS WERE NOT WITHIN CONCERNING BOUNDS. PROACTIVELY INSPECTED VEHICLES MEMORY AND FOUND SPACE STILL AVAILABLE, CLEARED OUT NAVIGATION FILES, MAP TILES, AND MEDIA CACHE TO FREE UP ADDITIONAL SPACE. DUE NOTE TO ROUTINELY CLEAR TRIPS AS IT ALSO TAKES UP MEMORY SPACE. NO REPAIRS RECOMMENDED AT THIS TIME." THEY ALSO TRIED TO CHARGE ME FOR DIAGNOSING THE PROBLEM REMOTELY BUT I TOLD THEM THAT WAS INAPPROPRIATE AS THIS WAS COVERED UNDER THE RECALL AND THAT TESLA'S EMAIL SPECIFICALLY NOTED THAT CARS UNDER 8 YEARS OLD (WHICH MY CAR IS) WOULD BE ADDRESSED AT NO COST.

Mileage: 40,000

VEHICLE TOUCHSCREEN CONSTANTLY FREEZES AND NEEDS TO BE RESTARTED. I REPORTED THIS ISSUE TO TESLA DUE TO THEIR CLAIMED EXTENDED WARRANTY ON MCU ISSUES, HOWEVER, THEY HAVE REFUSED REPLACEMENT. I AM CONCERNED ABOUT MY SAFETY DRIVING THE VEHICLE AS A SIGNIFICANT AMOUNT OF OPERATIONS ARE CONTROLLED BY THE TOUCHSCREEN.

Mileage: 64,000

PROBLEMS WITH THE CHIP OF THE COMPUTER. IT TAKES A ALONG TIME TO START(WAKE) THE CAR UP EVEN AFTER REPLACING THE WHOLE SCREEN TO THE NEW NOW. ALSO THE DEFOGGER DOES NOT WORK PROPERLY ? RELATED TO THE CHIP. IT TAKES TIME FOR THE CAR TO START WHEN NOT USING AND HAS TO WAIT FOR SOME TIME AND SOMETIMES NEED TO REBOOT THE SYSTEM.

Mileage: 29,000

I HAVE HAD MULTIPLE ISSUES WITH MY 2013 MODEL S INCLUDING BUT NOT LIMITED TO TOTAL FAILURE OF THE MCU, TOTAL FAILURE OF THE BATTERY AND PARTIAL FAILURE OF THE TIRE PRESSURE MONITORING SYSTEM. SOME PROBLEMS THAT I HAVE ENCOUNTERED DURING THE MCU FAILURE BEFORE AND AFTER THE MCU WAS REPLACED INCLUDE LOSS OF ABILITY TO ACCESS THE SCREEN TO TURN ON HEAT, RADIO, DEFROSTERS, BLUETOOTH, OR ANY OTHER FUNCTION OF THE SCREEN THAT IS AVAILABLE, LOSS OF BLINKER SOUND, LOSS OF PARKING CHIME SOUND, LOSS OF SOUND FROM THE STEREO INCLUDING NO BLUETOOTH OR MUSIC. WHILE DRIVING FROM BLAINE, MN TO ST. PAUL, MN WITH MY BLINKER ON THE MAJORITY OF THE TIME ON THE FREEWAY WITH OUT MY KNOWLEDGE BECAUSE THE WAS NO BLINKER SOUND. THAT WAS NOT ONLY FRIGHTENING BUT ALSO DANGEROUS. I HAVE HAD A MYRIAD OF ISSUES WITH THIS VEHICLE AND I AM REALLY FEARFUL OF A TOTAL FAILURE WHILE I AM DRIVING. ALL OF THE ISSUES NOTED ABOVE WERE DURING MOTION. ONE OTHER PROBLEM I HAVE NOTICED IS MY CAR TAKES AN EXCESSIVE AMOUNT OF TIME TO TURN ON.

MAIN PROCESSING UNIT FOR THE CAR STOPS WORKING AND DISPLAYS GO BLACK. TURN SIGNALS DO NOT AUDIBLY ANNUNCIATE. CLIMATE CONTROL TURNS OFF. LIGHTING, SECURITY AND OTHER SAFETY CONTROLS CANNOT BE CHANGED. I HAVE DATES AND TIMES AND SYMPTOMS FOR SOME OF THE FAILURES. OCCURS TYPICALLY WEEKLY, BUT CAN HAVE MULTIPLE EPISODES PER DAY. TESLA SERVICE HAS BEEN REQUESTED AND PERFORMED 4-5 TIMES. THE OEM MPU WAS REPLACED APPROXIMATELY 4 MONTHS AGO AND YET PROBLEMS PERSIST. MPU HAS FAILED WHILE PARKED, WHILE DRIVING, ON CITY STREETS AND HIGHWAYS. CAN OCCUR AT ANY TIME.

Mileage: 95,000

I DON'T RECOMMEND DRIVING BEYOND THE DISTANCE YOU CAN TRAVEL TO AND GET BACK, I'VE SEEN A CAR THAT LOST ABILITY TO CHARGE TO MAX, AND ACTUALLY LIMITED TO ABOUT 30% AFTER MCU WENT BLACK DRIVE AFTER A 30 SECOND TIMEOUT NO AEB (ADVANCED EMERGENCY BRAKING) NO CONTROLLING SUSPENSION HEIGHT NO MANUAL CONTROL OF HEADLIGHT LIGHTS NO BLINKER SOUNDS STEERING MODE DEFAULTS TO SOME SETTING (E.G. IF I HAVE IT SET TO SPORT, DURING REBOOT OF MCU IS CHANGES TO STANDARD OR COMFORT, NOT SURE BUT I CAN FEEL THE STEERING WHEEL TAKE LESS EFFORT TO TURN THAN MY NORMAL SPORT MODE) NO HVAC (HEAT, COOL, VENT) NO DEFROSTERS NO SEAT HEATERS NO STEERING WHEEL HEATERS NO RADIO/STREAMING NO APP CONNECTIVITY TO CONTROL THE CAR NO ABILITY TO SEE THE CAR CHARGE STATUS FROM APP TRIP A/B PROFILES USER SETTINGS HOMELINK BLUETOOTH PAIRINGS NO REAR VIEW CAMERA METRIC AREAS MAY HAVE SPEED SHOWN IN MPH AND NOT KPH SO BE CAREFUL DO TO A FEW STRANGE REPORTED CHARGING ISSUES, BE CAREFUL DRIVING BEYOND THE ABILITY TO GET HOME WITHOUT CHARGING, (RANGE) SINCE I HAVE SEEN A CAR THAT CONTINUED TO GET LESS MAX AVAILABLE RANGE IN CAPACITY I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS DUE TO NO DEFROST. I FEEL VERY UNSAFE WHEN DRIVING.

Mileage: 47

THE TOUCHSCREEN SOMETIMES BECOMES UNRESPONSIVE WHILE TRYING TO START THE VEHICLE. THE ERROR MESSAGE "TOUCHSCREEN UNRESPONSIVE: PRESS SCROLL WHEELS ON STEERING WHEEL UNTIL IT RESTARTS" WILL APPEAR ON THE DISPLAY BEHIND THE STEERING WHEEL. THIS SEEMS LIKE A SAFETY ISSUE SINCE THE VEHICLE WILL DRIVE BUT WITHOUT THE TOUCHSCREEN THE BACKUP CAMERA AND HVAC CONTROLS ARE UNAVAILABLE, AND THE TURN SIGNALS DO NOT APPEAR TO NOT WORK, OR AT LEAST NO SOUND IS HEARD WHILE THE TURN SIGNALS ARE ACTIVE. THE TOUCHSCREEN REQUIRES SEVERAL MINUTES TO RESTART. THIS PROBLEM MATCHED THE DESCRIPTION OF THE RECENT NOTICE FROM TESLA ABOUT THE EMMC (EMBEDDED MULTI-MEDIA-CARD MEMORY) FAILURES. TESLA SERVICE WAS CONTACTED ABOUT THIS IN DECEMBER 2020 WITH A REQUEST TO DIAGNOSE IF THE EMMC NEEDS REPLACED. AT THE REQUEST OF TESLA SERVICE, SEVERAL SPECIFIC DATES/TIMES THIS OCCURRED WERE PROVIDED (SEE ATTACHED IMAGES FOR EXAMPLES). TESLA SERVICE STATED THAT A MORE "RECENT" OCCURRENCE WAS NEEDED IN ORDER TO EVEN PERFORM DIAGNOSTICS, BUT DID NOT DEFINE "RECENT".

Mileage: 55,400

THE PRIMARY TESLA SCREEN REGULARLY HAS INTERMITTENT SCREEN FAILURES. THIS LEADS TO ME HAVING TO RESET THE COMPUTER WHILE DRIVING A FEW TIMES BEFORE OPERATION RESUMES. THIS CAUSES THE REAR CAM, AIR CONDITIONING, NAVIGATION, AND OTHER CONSISTENTLY TO CEASE FOR A SHORT PERIOD. RECENTLY THE SCREEN HAS DEVELOPED AIR BUBBLES IN THE SCREEN AND LEAKS GOO INTO THE FLOOR (THE LEAKING FLUID).

CENTER CONSOLE FREEZES, UNABLE TO CONTROL LIGHTS, AIR-CONDITIONER, NAVIGATION, AND AUDIO.THE SCREEN ALSO TURNS OFF WHILE DRIVING AND WHILE CHARGING.

GEL IS LEAKING OUT OF DASH DISPLAY. ONTO DRIVER PEDAL AREA. CREATING A DRIVING HAZARD.

Mileage: 103,000

MY VEHICLE HAS THE ISSUE WITH THE EMMC CHIP BEING TOO SMALL TO HANDLE ALL THE LOGGING TESLA WAS DOING AND NOW IT'S STARTING TO FAIL. WHEN IT COMPLETELY FAILS I WON'T BE ABLE TO DEFOG THE WINDSHIELD, THE HEAT AND AC WON'T WORK, THE TURN SIGNALS WON'T WORK AND I WON'T BE ABLE TO CHARGE THE VEHICLE. I GOT AN EMAIL FROM TESLA SAYING MY CAR DOESN'T QUALIFY CAR THE WARRANTY ADJUSTMENT PROGRAM DUE TO MILES BUT IT'S WITHIN THE YEARS. THIS NEEDS TO BE A RECALL REGARDLESS OF MILES. TESLA DOUBLING THE AMOUNT OF LOGGING CAUSED EXCESSIVE WEAR ON THE EMMC. THE FAILURE IS A SAFETY ISSUE.

Mileage: 145,000

THE MAIN LCD DISPLAY IS SOMETIMES NON RESPONSIVE OR WILL NOT DISPLAY THE SAME INFORMATION THAT IS ON MY INSTRUMENT PANEL DISPLAY AS WELL AS THE TESLA APP. EXAMPLES ARE FAN SPEED AND CHARGING MILEAGE. WHEN ITEMS ARE PRESSED THEY DO NOT CHANGE, ALSO SOME WEIRD CHARACTERS ARE DISPLAYING ON THE LCD SCREEN.

THE CENTER TOUCH SCREEN CONSOLE DIED. DOING SOME RESEARCH, IT LOOKS LIKE IT MIGHT BE THE MCU. I AM ABLE TO DRIVE THE CAR BUT THE TURN SIGNALS DO NOT WORK. I FEEL LIKE THIS IS A SAFETY ISSUE.

Mileage: 108,748

MCU COMPLETELY DIED ON MY 2013 TESLA MODEL S. THE REVERSE CAMERA DOES NOT WORK. SIGNALS. HAZARDS. GPS. AC.

Mileage: 95,000

THE MAIN SCREEN OF THE CAR ATARTED LEAKING GLUE ALL OVER THE CAR AFTER SOME BUBBLES ATARTED TO APPEAR WHILE THE GPS STOPPER RANDOMLY WORKING, THE SCREEN WOULD PIXELATED AND RESTART BY ITSELF IN THE MIDDLE OF A TRIP. THE WORST PART IS THAT IT TOOK MORE THAN A MONTH TO GET IT REPLACED BECAUSE THEY HAD THE MCU AND SCREEN IN BACKORDER UNTIL I FINALLY HAD TO PAY $1200 FOR SOMETHING THAT EVERY SINGLE CAR OF THIS YEAR HAD GONE THROUGH THE SAME PROBLEM, NOT ONLY ME

Mileage: 155,000

WELL I LOVE MY FIST TESLA BUT AFTER THE FIRST TIME IT HAD TO GO IN TO THE AUSTIN SERVICE CENTER FOR A PROBLEM WITH A CLICKING /THUMPING NOISE AS WHEN I BACK UP I HEARD & FEEL. SO AFTER HAVING MY CAR A COUPLE DAYS FOUND IT WOULD NEED TO HAVE THE LARGE DRIVE UNIT REPLACE THAT WILL BE STILL COVERED UNDER WARRANTY, BUT SAY THE REAR SUBFRAME NEEDS TO BE REPLACE & I HAVE TO PAY TO GET REPLACED DUE TO ' WEAR & TEAR ' AS SERVICE CENTER SAY, ON MY SUBFRAME IT'S NEVER BEEN IN ANY ACCIDENT ETC.THEY SAY IT'S NOT COVERED THE 100% WARRANTY!!

Mileage: 82,000

MCU MAIN COMPUTER FAILED, PREVENTED ME FROM USING DEFROST COULDN'T SEE WHILE DRIVING ALMOST CAUSED AN ACCIDENT AS MY ENTIRE FRONT WINDOW VIEW GOT BLOCK. THE MCU ALLOWS YOU TO USE THE SCREEN WHICH LETS YOU TURN ON DEFROST. VERY DANGEROUS SITUATION. THIS ALSO CONTROLS YOUR HEADLIGHTS.

Mileage: 55,841

THE MAIN SCREEN THAT CONTROLS EVERYTHING HAS A MASSIVE ISSUE. IT CONTROLS ALL THE FUNCTIONS IN THE CAR, LIKE THE REAR BACK UP CAMERA, ABILITY TO CONTROL AC, ETC. THE SCREEN IS PEELING FROM THE INSIDE, AND MANY PEOPLE HAVE REPORTED THIS ON THE TESLA FORUMS. TESLA WANTS TO CHARGE ME AT LEAST $2500 TO FIX THE PROBLEM, AND I KNOW THIS IS AFFECTING MANY CARS.

Mileage: 41,000

THE 17" TOUCHSCREEN MONITOR IS BLACK AND REFUSES TO BOOT UP OR RESET, REBOOT. THIS DOES NOT ALLOW MAJOR FUNCTIONS OF THE CAR SU IN AS PROGRAM MY THE DRIVING FEATURES, COMMUNICATIONS, GPS, CLIMATE CONTROL AIR-CONDITIONING, REAR VIEW BACKING SCREEN, TURN SIGNALS OR ENTERTAINMENT AND OTHER TESLA FEATURES INCLUDING SAFETY FEATURES. THIS OCCURS AT ALL TIMES, FROM THE TIME THE CAR IS TURNED ON.

Mileage: 100,861

THE CAR WAS PENDING AN OVER THE AIR UPDATE WHICH I WAS DELAYING BECAUSE OF THE RESEARCH I FOUND ONLINE ABOUT THE COMPUTER TOUCHSCREEN CHIP GOING OUT. THE UPDATE WAS FORCED TO THE CAR WHILE IT WAS IN MY GARAGE AND AFTER THE UPDATE THE TOUCHSCREEN WAS NON FUNCTIONAL. BECAUSE OF THIS MOST FEATURES WERE NOT USABLE LIKE A/C AND RADIO. THE MORE IMPORTANT FEATURES THAT WERE NOT ABLE TO USE WERE THAT THE TURN SIGNAL.

Mileage: 140,000

OVER THE LAST 6 MONTHS, MY 2013 TESLA MODEL S BEGAN EXPERIENCING LONG BOOT TIMES, FREQUENT SPONTANEOUSLY REBOOTING, LOSS OF MOBILE CONNECTION AND PROBLEMS WITH THE NAVIGATION SYSTEM. LAST SATURDAY THE CAR BEGAN TO REBOOT CONSTANTLY AND WAS INCAPACITATED ON THE ROAD, REQUIRING A FLAT BED TRUCK ($250). TESLA SERVICE TELLS ME THE ONLY WAY TO MAKE THE CAR FUNCTIONAL AGAIN IS TO PAY OVER $1300 ON A NEW MCU. AS A SOFTWARE DEVELOPER, THIS FEELS SOMETHING TESLA CAUSED THROUGH OVERUSE OF THEIR MEMORY STORAGE SYSTEM AND/OR A PROGRAM BUG ASSOCIATED WITH SAVED NAVIGATION LOCATIONS.

Mileage: 124,600

I OWN A TESLA MODEL S AND I REPORTING ISSUES WITH MY TOUCH SCREEN MCUS. IT HAS COMPLETELY FAILED AFTER 7,000 MILES. PRESENTLY I HAVE ABSOLUTELY NO CONTROL OF MY HEATING,, AIR CONDITIONING, FAN, SAFETY CAMERAS, GARAGE DOOR OPENER, OR ELECTRONIC CONTROLS ON ANY TOUGH SCREEN PORTIONS OF THE CAR. THIS IS A HUGE PUBLIC SAFETY CONCERN THAT IMPACTS ME AND THE PUBLIC AS WELL. I LIVE IN A MOUNTAINSIDE AREA AND WE DEPEND ON THE BACK UP CAMERA TO AVOID ACCIDENTS AS OUR GARAGE BACKS UP INTO A VERY NARROW LANE. AND I CAN NOT SEE THE CHILDREN AND ANIMALS THAT ARE IN BACK OF MY CAR WHEN I EXIT MY GARAGE. NOR CAN I USE ANY OF THE GPS FEATURES FOR GUIDANCE AS WELL. THE TOUCH SCREEN HAS COMPLETE FAILURE IN THE MCU UNIT. I CONTACTED TELSA RE THIS ISSUE AND INFORMED THEM THAT THIS IS A LIABILITY TO ME AND THE BRAND BASED ON THE HUGE SAFETY ISSUES THIS PRESENTS. I TOLD THEM I WAS GLAD THAT THE CALL WAS BEING RECORDED AS I DID WANT THIS ISSUE TO BE UNREPORTED. AND I INFORMED TESLA THAT THIS PROBLEM IS EXIGENT AS WE LIVE IN SOUTHEN CALIFORNIA AND THE TEMPERATE IS NOW OVER 120 DEGREES. THIS COULD CAUSE HEAT STROKE AND ALSO KILL OUR ANIMALS AS WELL. TESLA REPLIED THAT THIS MY MY PROBLEM AND NOT THEIRS. SOME OWNERS BELIEVE THAT IT IS A PROBLEM WITH THE EMBEDDED MULTI-MEDIA-CARD MEMORY (EMMC) IN THE MCU AND THAT IT IS BEING OVERWRITTEN TO THE POINT OF FAILURE. II KNOW NOW THAT IS A RECOGNIZED DEFECT KNOWN AS THE 'EMMC FAILURE' PROBLEM. I UNDERSTAND THAT TESLA NOW HAS INTRODUCED A NEW MCU IN 2018 THAT DOESN'T HAVE THE SAME PROBLEM, BUT OWNERS OF OLDER VEHICLES ARE STILL EXPERIENCING THE PROBLEM IN HAVING TO REPLACE THE UNIT OUT OF WARRANTY, DESPITE SEEING TESLA'S MISTAKE AS THE SOURCE OF THE PROBLEM INSTEAD OF A NORMAL ISSUE THAT OCCURS OVER TIME. I NEED RESOURCES AND REMEDIES TO CORRECT THIS MANUFACTURE INDUCED MALAISE.

THE MAIN TOUCH SCREEN FAILED WITH LIKELY EMMC FAILURE RESULTING IN NO NAVIGATION, NO BACKUP CAMERA, NO TURN SIGNALS OR SOUND, NO AIR OR DEFROSTERS AND NO WAY TO CONTROL HEADLIGHTS OR OTHER SAFETY FEATURES. FAILURE OCCURRED AT HIGHWAY SPEEDS.

Mileage: 161,087

THE MCU (MAIN TOUCHSCREEN COMPUTER) FAILED ON MY 2013 TESLA MODEL S AROUND JUNE 10TH 2020, WITH ~45K MILES. THE MCU PREVIOUSLY HAD SOME REBOOT ISSUES BUT THIS TIME WAS DIFFERENT BECAUSE THE COMPUTER WAS CONSTANTLY REBOOTING AND WOULDN'T STOP. THIS WAS AFTER THE CAR WAS LEFT IN THE GARAGE AND NOT DRIVEN FOR ABOUT A WEEK. I HAD TESLA REPLACE THE MCU ON MY CAR WHICH COST ~$1700+. WHEN THE TESLA MODEL S MCU GOES OUT, THE CAR CAN STILL BE DRIVEN BUT THIS COMPUTER IS CENTRAL TO OPERATING MOST FUNCTIONS OF THE CAR. MANY VEHICLE FUNCTIONS NO LONGER WORK WITH A FAILED MCU INCLUDING THE AC/HEATER; BACKUP CAMERA DISPLAY; NAVIGATION INSTRUCTIONS, GPS, AND MAPS; INSIDE MANUAL DOOR LOCKS AND SUNROOF CONTROL; GARAGE DOOR OPENER; RADIO AND ALL MUSIC PLAY FUNCTIONALITY; ENERGY CONSUMPTION DISPLAYS; PHONE; VEHICLE CHARGE SETTINGS AND CHARGE STATUS DISPLAY; SELECTION OF AUTOMATIC PERSONAL POSITIONING FOR STEERING WHEEL, SEAT, AND MIRROR; MANY LIGHTING CONTROLS; OTHER VEHICLE SETTINGS; ON-SCREEN GAMES; AND MORE. THERE IS A NEWER VERSION OF MCU THAT I PLEADED WITH TESLA TO OBTAIN AND INSTALL IN MY CAR BUT THEY SAID THEY COULDN'T GET IT. THE MCU FAILURES ARE APPARENTLY RELATED TO OVERUSED COMPUTER MEMORY CHIPS AND THE MCU REPLACEMENT WAS ACTUALLY A REMANUFACTURED COMPUTER AND WASN'T NEW. THE REPLACEMENT DID HAVE A NEW TOUCHSCREEN AND UPGRADED LET MODEM BUT LATER HAD NEW 'LOW DISK SPACE' ERROR MESSAGES AND REBOOTED REPEATEDLY WITHIN WEEKS OF THE MCU REPLACEMENT.

Mileage: 45,000

MCU HAS BEEN MALFUNCTIONING. WITHOUT IT I CANNOT CONTROL CLIMATE, BACKUP CAMERA, RADIO, TURN SIGNALS, CHARGING, NAVIGATION, AND A NUMBER OF OTHER IMPORTANT FEATURES. THIS PROBLEM HAS BEEN ONGOING AND INTERMITTENT, BUT RECENTLY HAS BECOME MORE COMMON.

Mileage: 195,000

MCU 1 FAILED. DISPLAY SCREEN DEAD. NO CONTROLS FOR CLIMATE, BACKUP CAMERA, AUDIO SYSTEM, NAVIGATION, ETC

Mileage: 130,000

MCU CHIP FAILED. SCREEN WENT BLANK. ALL FUNCTIONS OF CAR WERE INACCESSIBLE. WAS UNABLE TO CHARGE CAR. THIS HAPPENED WHILE DRIVING MUTIPLE TIMES. TOTALLY UNSAFE. CURRENTLY PASSENGER SIDE DOOR HANDLE DOES NOT WORK. THIS IS THE 2ND TIME THIS HAS HAPPENED ALONG WITH ANOTHER DOOR HANDLE.

Mileage: 49,000

I HAVE HAD NUMEROUS "BLACKOUTS" OF THE MAIN SCREEN WHEREBY I AM UNABLE TO CONTROL ANYTHING SUCH AS A/C, MAPS, CHARGING, MPH, ETC. FREQUENTLY I HAVE NO CONNECTIVITY DESPITE BEING IN AREAS WITH STRONG CELLULAR RECEPTION OR EVEN IN MY OWN GARAGE WITH WIFI. WHEN THIS OCCURS, NO MONITORING SYSTEM FOR THE CAR IS AVAILABLE. IT TYPICALLY OCCURS UPON START UP AND THE CAR WILL TURN ON BUT NOTHING SHOWS UP ON THE DASH OR SCREEN. MY CAR CAN SOMETIMES TAKE SEVERAL MINUTES TO START UP - SOMETIMES I HAVE LEFT MY CAR BEHIND AND TAKEN ANOTHER MODE OF TRANSPORTATION DUE TO THE ISSUE.

MY ELECTRIC DOOR HANDLES. WHICH PRESENT UPON APPROACH OR WHEN ACTIVATED, REMAIN IN THE CLOSED/LOCKED POSITION, WHICH PREVENTS ME FROM BEING ABLE TO USE THE DOOR. I HAVE HAD 3 DIFFERENT HANDLES ON MY VEHICLE REPLACED. TWO OF THEM HAVE BEEN REPLACED TWICE. I HAVE COMPLAINED THAT THIS SHOULD NOT BE AN ISSUE THAT A CONSUMER SHOULD HAVE TO PAY FOR AS IT SEEMS TO BE A "LEMON" ISSUE, HAVING OCCURRED MULTIPLE TIMES. THE FIRST TIME IT OCCURRED WAS WITHIN 6 MONTHS OF PURCHASE IN 2013. THE LAST TIME IT OCCURRED WAS MAY OF 2020. AND THREE TIMES IN BETWEEN.

THE CENTER DISPLAY IS BLANK AND UNAVAILABLE, WHICH DISABLES MANY VEHICLE FEATURES INCLUDING THE BACKUP CAMERA SYSTEM, AIR SUSPENSION CONTROL, AND HVAC. THE CENTER DISPLAY WAS WORKING NORMALLY ON AUGUST 1ST, 2020. IT SEEMS TO HAVE FAILED OVERNIGHT, BECAUSE IT HAS NOT WORKED SINCE AUGUST 2ND.

Mileage: 86,700

UMC FAILURE WHICH IS THE ONLY WAY TO CONTROL ALL IN THE CAR. NO BACK UP CAMERA, NO REMOTE CONTROL, NO PERFORMANCE CONTROLS. BASICALLY THE ONLY THING WORKING ON THE CAR IS THE BLINKERS. I SAW THAT OTHER TESLA CARS ARE HAVING THE SAME ISSUE. COST IS 3,000 WHICH IS AN ACCEPTABLE SINCE THE CAR ONLY HAS 70,000 MILES. 'EMMC FAILURE' PROBLEM.

Mileage: 70,000

MCU-1 DIED, AS IN TOUCH SCREEN DID NOT WORK, THEREFORE MOST OF THE CAR DOES NOT WORK. IT DIED OVERNIGHT, GOT IN THE CAR THE NEXT MORNING AND THE CAR WAS OFF, COULD NOT TURN IT ON

Mileage: 115,000

TOUCHSCREEN THAT CONTROLS DOZENS OF VEHICLE OPERATING FEATURES INCLUDING AC, HEAT, GPS, LIGHTS, ACCESS TO MOBILE APPLICATION, SUNROOF, ETC. WENT BLANK AND WOULD NOT REBOOT. CAN CAN BE DRIVEN, BUT NOT SAFELY. THIS HAPPENED IN JULY 2020. THIS IS THE SECOND TIME, FIRST WAS OCT 2020 AND WAS REPLACED BY TESLA FOR NO CHARGE. THIS COMPLAINT IS FOR JULY 2020 WHEN IT HAPPENED AGAIN. ONLY 32,000 MILES ON VEHICLE. REQUIRED TO PAY $87 DIAGNOSTIC FEE AND $1,600 FOR A REPLACEMENT. KNOWN ISSUE TO TESLA DUE TO A MEMORY CARD FAILURE AS A RESULT OF WRITING LOG FILES TO IT BEYOND THE KNOWN LIFE OF THE CARD. SEEMS THEY REPLACED THE UNIT IN 2017 WITH ONE THAT THEY KNEW WOULD FAIL. THEY CALL ISSUE "END OF LIFE" BUT IT SEEMS LIKE IT WAS COMPLETELY PREVENTABLE. TOOK VEHICLE IN ON JULY 21, 2020. PART NOT AVAILABLE UNTIL AUG 10. NO LOANER OFFERED, JUST AN UBER VOUCHER WHICH EXPIRED ON JULY 26. HAVE SEEN MANY OTHER COMPLAINTS SIMILAR TO THIS BEING REPORTED WITH TESLAS OF MY MAKE AND YEAR.

Mileage: 32,000

MCU WENT DEAD DURING A RECENT OTA UPDATE SENT OUT BY TESLA. NOW NO WAY TO CONTROL REAR VIEW CAMERA, CLIMATE CONTROL, SUSPENSION, SUNROOF, ETC. THE VEHICLE WAS STATIONARY IN THE GARAGE WHEN THE MCU FROZE AND SUBSEQUENTLY WENT DEAD.

Mileage: 71,000

WHILE ARKED IN MY GARAGE MORNING THE CENTER SCREEN DIDNT TURNED ON THE MEDIA CONTROL UNIT KNOW AS MCU WHICH IS THE CENTER SCREEN FAILED AND THE CAR WASNT ABLE TO CHARGE, TURN ON A/C AND MANY OTHER FUNCTIONS OF THE CAR WHERE DISABLED IT IS A VERY ESCENCIAL PART OF THE VEHICLE IF IT FAILS VEHICLE WOULD NOT BE DRIVABLE AT ALL AFTER BATTERY IS DEPLETED

Mileage: 209,000

MCU FAILURE, LOSS OF ALL CONTROLS DEPENDENT ON MCU FUNCTIONING, NO REAR CAMERA IS A SERIOUS FAILURE.

Mileage: 107,000

MCU FAILURE CONSISTENT WITH OTHER EARLY MODEL TESLA MODEL S. THE MAIN COMPUTER SCREEN IS DARK/BLANK AND MOST FUNCTIONS ARE NOT OPERABLE, SUCH AS NAVIGATION, LIGHTING CONTROLS, DIRECTIONALS, AUDIO AND HANDS-FREE PHONE, SUNROOF, CLIMATE CONTROL, SUSPENSION CONTROLS, ... THE FAILURE OCCURS ALMOST WITHOUT WARNING. THIS IS THE 2ND FAILURE AND THIS EVENT OCCURRED WHILE THE VEHICLE WAS DRIVING AT HIGHWAY SPEED

Mileage: 85,000

THE MCU HAS NOW NEARLY COMPLETELY FAILED RESULTING IN THE INABILITY TO USE THE BACKUP CAMERA (OR THE TOUCHSCREEN ENTIRELY THAT CONTROLS OTHER BASIC FUNCTIONS OF THE CAR. THIS HAS BEEN A PROGRESSIVE ISSUE. THIS APPEARS TO BE A KNOWN ISSUE. IT CAN HAPPEN WHILE STATIONERY OR MOVING AND OCCURS IN BOTH INSTANCES REQUIRING FREQUENT REBOOTS WHILE DRIVING UNTIL COMPLETE FAILURE.

Mileage: 90,000

TOUCH PANEL KEEPS GOING OUT AND RENDERS THE CONTROLS UNUSABLE. IT'S BEEN REPLACED ONCE, BUT I'M HAVING SIMILAR PROBLEMS WITH THE NEW ONE.

Mileage: 92,000

2013 TESLA S P85 WITH MANUFACTURE QUALITY CONTROL PROBLEMS. MY CURRENT CONCERN IS THAT MY MEDIA CONTROL UNIT (MCU) TOUCH SCREEN IN MY MODEL S MANUFACTURE IN 2013 FAILURES OF THE TOUCH SCREEN WITH BUBBLES ON THE LCD TOUCH SCREEN AND SOMETIME JUST LINES ON THE LCD DISPLAY WHEN IT IS HOT UNDER THE SUN. THE CAR TAKES A LONG TIME TO START UP AFTER DRIVER GET INTO THE DRIVER SEAT- SOMETIMES IT CAN TAKE UP TO 3 MINUTES TO START UP THE CAR AND, LINES ON LCD DISPLAY, STICKY GLUE LEAKING DOWN UNDER THE DASH AREA FROM THE PASSENGER SIDE. THIS MCU AND LCD TOUCH SCREEN IS THE ONLY CONTROL THAT CAN BE USE AS AN INFORMATION SYSTEM FOR THIS VEHICLE. THIS IS A SAFETY ISSUES WHILE DRIVING AND CAN BE VERY DISTRACTING AND CAN CAUSE AN ACCIDENT WHILE DRIVING. THIS IS A MANUFACTURES DEFECT AND IT SHOULD BE RECALL FOR REPLACEMENT OR REPAIR. IT IS A VERY SERIOUS SAFETY CONCERN.

THE MCU CONTINUES TO FAIL AND WAS NOW THERE ARE YELLOW LINES AROUND MY SCREEN AND IT KEEPS REBOOTING. *TR

COMPUTER DISPLAY MALFUNCTIONING HAS TO BE TURNED OFF AND ON. THIS IS DANGEROUS WHILE DRIVING. I HAVE VIDEO OF SCREEN BUT CANNOT UPLOAD THAT TYPE OF FILE. *TR

Mileage: 83,000

TOUCHSCREEN STOPPED WORKING MULTIPLE TIMES OVER SEVERAL WEEKS, WHEN STARTING CAR OR WHEN DRIVING, AND HAD TO BE REBOOTED. THEN NAVIGATION FUNCTION STOPPED WORKING COMPLETELY. I HAVE SEEN REPORTS FROM OTHER OWNERS INDICATING THAT THE SCREENS FLASH MEMORY DEVICES HAVE FAILED OVER TIME. *TR

Mileage: 49,000

2013 MODEL S 40. MCU FAILED DUE TO MEMORY CARD FAILURE IN DECEMBER 2018. CAR WOULD NOT DRIVE. HAD TO BE TOWED. CAR LOWERED WINDOWS BY ITSELF AND COULD NOT BE CLOSED. DRAINED BATTERY. CAR COULD NOT BE OPENED. CHARGED $2100 TO REPLACE MCU OUT OF WARRANTY. MCU ALSO FAILED ON MY 2015 MODEL S 70D [XXX] IN 2019. REPLACED EMMC CHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 84,571

MCU FAILED - LEAVING BLINKERS AND OTHER CONTROL ITEMS NOT WORKING.

Mileage: 158,000

LOSS OF REAR VIEW CAMERA; SCREEN STARTED TO LEAK CONDUCTIVE ADHESIVE THAT REQUIRED THE SCREEN AND ENTIRE MEDIA CONTROL UNIT TO BE REPLACED.

Mileage: 100,000

THE MCU IS THE MAIN CONTROL FOR EVERYTHING IN THIS CAR. IT'S NOT ACTING AS IT SHOULD, SLOW OR BLACKS THE SCREEN SOME TIMES AND HAS TO BE REBOOTED AGAIN.

MCU1 WITH EMMC IS DEAD, WHICH CAUSES LOSS OF CENTER SCREEN CONTROLS, THUS YOU HAVE NO CONTROLS OVER INTERIOR DEFROSTING OR FOGGING TO KEEP FROM HAVING LOSS OF VISIBILITY. IN ADDITION THERE IS NO BACKUP CAMERA. ALSO THE CAR WILL NO LONGER CHARGE PAST ABOUT 20% LEAVING YOU STRANDED. CAR WAS DRIVING DOWN THE ROAD WHEN SCREEN WENT OUT AND WOULD NOT COME BACK. LAST AUGUST I HAD TO GET THE SCREEN REPLACED FOR 1100.00 NOW THIS REPAIR WILL COST 1600.00 AND IT COMES WITH ANOTHER SCREEN. THEY WILL NOT JUST FIX THE EMMC, P/N THAT IS ORDERED FOR THE REPAIR INCLUDES A NEW SCREEN THAT I DON'T NEED. I DECLINED TO PAY FOR THE REPAIR AT THIS TIME TO WAIT UNTIL MCU2 IS AVAILABLE, THEN A FEW DAYS LATER MY CAR WILL NO LONGER EVEN CHARGE. WELL IT CHARGES EXTREMELY SLOW TO A MAXIMUM OF 46 MILES. THEY SAY THE BATTERY AND DRIVE UNIT IS FINE SO GUESS WHAT, NO WARRANTY FOR ANYTHING ELSE FOR ALL THIS.

Mileage: 102,000

THE MEDIA CONTROL UNIT (MCU) HAS FAILED ON MY VEHICLE OVER A MONTH AGO. I AM STILL WAITING FOR THE TESLA SERVICE CENTER TO NOTIFY THEY HAVE A REPLACEMENT FOR ME. TILL THEN, THE REPRESENTATIVE SAID THE VEHICLE IS STILL SAFE TO DRIVE. FAILURE OF THE MCU MEANS I AM UNABLE TO CONTROL MOST OF THE VEHICLES FUNCTIONS. MOST NOTABLY, I CANNOT RAISE THE VEHICLES SUSPENSION, TURN ON THE AIR CONDITIONING, OR VIEW THE REAR VIEW CAMERA. OTHERS THINGS AFFECTED ARE OPENING THE SUNROOF, LISTENING THE THE RADIO OR MUSIC AT ALL, USE GPS, CONNECT MY PHONE TO THE VEHICLES BLUETOOTH, CONNECT TO MY PHONE VIA TESLA APP, THE ODOMETER READING ISN'T VISIBLE ANYMORE, THE WALK-AWAY LOCK FEATURE IS INOPERATIVE SO IF I FORGET TO MANUALLY LOCK THE VEHICLE IT WILL STAY UNLOCKED, AND THERE MAY BE MORE FEATURES INOPERATIVE THAT I AM UNAWARE OF. THE FAILURE OF THE MCU OCCURRED AFTER I WAS DONE CHARGING AT A SUPERCHARGER STATION. I NOTICED THE SCREEN WAS GLITCHING SO I ATTEMPTED TO RESET THE SCREEN. AFTER A FEW SECONDS THE SCREEN SHOULD'VE CAME BACK ON BUT IT NEVER DID.

Mileage: 129,000

THE TOUCH SCREEN FOR THE ELECTRIC VEHICLE (TESLA) WENT BLACK RENDERING THE VEHICLE TO UNABLE TO BE CHARGED AND ANY ENTERTAINMENT, CLIMATE AND OTHER BASIC FUNCTIONS FOR THE VEHICLE TO BE USED. THE VEHICLE WAS STATIONARY AND PARKED WHEN THIS HAPPENED BUT THERE HAVE BEEN REPORTS OF THE SCREEN GOING OUT WHILE DRIVING FOR OTHER OWNERS.

Mileage: 50,000

MY TOUCHSCREEN MEDIA CONTROL UNIT (MCU) COMPLETELY FAILED. THIS HAS RESULTED IN NO BACKUP CAMERA, NO TURN SIGNALS, NO ABILITY CONTROL AC, THE SEATS DO NOT MOVE TO PREVIOUS POSITIONS, AND WORST OF ALL, THE CAR CANNOT BE CHARGED. I LIVE ABOUT 350 MILES AWAY FROM THE CLOSEST SERVICE CENTER SO I CAN'T EVEN ATTEMPT TO DRIVE THERE BECAUSE IT WOULD REQUIRE CHARGING ALONG THE WAY. THE CAR WAS PERFECTLY FINE ASIDE FROM BEING VERY SLOW TO TURN ON EVERY DAY. YESTERDAY MORNING ON GOING TO WORK 6/26/20 I FOUND THE MCU TO BE BLACK AND UNABLE TO BE TURNED ON WITH ANY REBOOTS. I CALLED TESLA SERVICE, AND THEY ARE SENDING A MOBILE RANGER TECHNICIAN BUT THEY TELL ME THE CAR WILL NEED TO BE LOADED ON A FLATBED TO BE SERVICED IN DALLAS. THIS APPEARS TO BE ANOTHER EMMC MEMORY FAILURE ON THE EARLY TESLA NVIDIA MCU SYSTEM. IT MAKES THE CAR UNSAFE TO DRIVE WITH NO TURN SIGNALS , AC, OR REAR BACKUP CAMERA. *TR

Mileage: 46,384

LOST TOUCHSCREEN ENTIRELY WHICH MEANT I HAD NO TURN SIGNALS! REQUIRED TRIP TO TESLA TO FIX. HEARD YOU WERE HEARING ISSUES ABOUT THIS. CONCERNED SCREEN WILL FAIL ONCE OUT OF WARRANTY. NOT SAFE TO DRIVE WITHOUT SIGNALS! *TR

SUDDEN ACCELERATION OF THE VEHICLE CAUSING CRASH. VEHICLE WAS IN PARKING LOT. FAILURE OF THE MCU CAUSING BLANK SCREEN. *TR

Mileage: 75,000

TESLA MODEL S MASTER CONTROL UNIT (MCU) HAD TO BE REPLACED 5/27/20. NHTSA IS INVESTIGATING THIS WIDESPREAD ISSUE. REPAIR WAS $1600. VEHICLE WAS STATIONARY. PLEASE ADD MY DISPUTE WITH THE ONGOING PROBE INTO THIS CASE. *TR

Mileage: 101,362

TESLA MAIN COMPUTER IS DESIGNED TO FAIL AND DISABLE THE ABILITY TO TURN ON THE HEADLIGHTS, TURN SIGNALS, REAR VIEW CAMERA, AND SO ON. THE MAIN COMPUTER LOGS EVERYTHING HAPPENING IN THE CAR EXCESSIVELY (THEY DO THIS SO PRESS REVIEWS CAN BE REFUTED, IT HAS HAPPENED MANY TIMES) BUT THAT LOGGING CAUSES THE CHIP TO FAIL. THE SOLUTION IS TO TURN OFF LOGGING BUT THEY REFUSE, SO THESE COMPUTERS FAIL PREDICTABLY ON SCHEDULE. ALL TESLAS ARE AFFECTED. *TR

Mileage: 85,000

TOUCH SCREEN FAILS/FREEZES DAILY SOMETIME MULTIPLE TIMES. RENDERING BACK UP CAMERA INOPERABLE AS WELL AS OTHER VITAL FUNCTIONS SUCH AS A/C CONNECTIVITY IS LOST. *TR

Mileage: 66,900

MCU1 WAS YELLOWING ON THE OUTSIDES AND REPLACED IN 2018. CAR HAS ONLY BEEN DRIVE 6,000 MILES SINCE AND THE MCU1 DOES NOT WORK AND WAITING MONTHS FOR IT TO BE REPLACED. THE CAR IS 7 YEARS OLD AND OUT OF WARRANTY AND TESLA REPAIR CENTER SAYS I HAVE TO PAY THE $2,400 FOR A REPLACEMENT OF THE SAME MCU1. I AM READING ABOUT THIS NOW THAT IT IS A COMMON ISSUE AND WANT THIS RESOLVED. HTTPS://WWW.THEVERGE.COM/2020/6/24/21301676/TESLA-NHTSA-TOUCHSCREEN-FAILURE-INVESTIGATION-MODEL-S. *TR

Mileage: 39,000

THE CENTER MEDIA TOUCHSCREEN (MCU) IN MY VEHICLE STOPPED FUNCTIONING AND SEVERAL FUNCTIONS CEASED WORKING. INITIALLY I RECEIVED A "TOUCHSCREEN UNRESPONSIVE" MESSAGE WHILE DRIVING SO WHEN I STOPPED AT A STOPLIGHT I ATTEMPTED TO REBOOT THE MCU USING THE STEERING WHEEL CONTROLS. THE SCREEN STARTED THE REBOOT PROCESS BUT EVERYTHING THAT WAS ON INCLUDING HVAC AND RADIO TURNED OFF FOR THE REMAINDER OF MY DRIVE AND WERE INOPERABLE UNTIL AFTER THE SCREEN WAS REPLACED. THE TOUCHSCREEN NEVER TURNED BACK ON. MANY FUNCTIONS DID NOT WORK WHEN THE MCU DIED WITH THE ODDEST ONE OF ALL BEING THAT I HAD NO TURN SIGNAL SOUNDS WHICH I THINK ARE CREATED BY THE CARS AUDIO SYSTEM AND THE MCU. WITH THE LOSS OF THE MCU, I LOST THE USE OF MY BACKUP CAMERA AND MY HVAC WHICH WAS STUCK IN AN OFF STATE SO I HAD TO ROLL DOWN MY WINDOWS IN ORDER TO HAVE ANY AIRFLOW IN THE CABIN. THANKFULLY I DID NOT NEED THE FORWARD OR REAR DEFROSTER BETWEEN WHEN MY SCREEN STOPPED WORKING AND IT WAS REPLACED AS BOTH ARE CONTROLLED VIA THE MCU AND WERE UNAVAILABLE. CHARGING AT HOME WAS EXTREMELY LIMITED AND MAXED OUT AT VERY LOW AMPERAGE AND I WAS UNABLE TO CHANGE THE CHARGING AMPERAGE DUE TO THE INACCESSIBLE TOUCHSCREEN. I DID NOT TRY A DC FAST CHARGER. MOBILE APP CONTROL WAS UNAVAILABLE SO I WAS NOT ABLE TO USE IT TO ADJUST MY HVAC OR CHARGING SETTINGS. THE CONTROLS FOR ADJUSTING THE ACTIVE AIR SUSPENSION WERE ALSO NOT AVAILABLE HOWEVER THE CAR APPEARED TO SET ITSELF TO A NORMAL RIDE HEIGHT. NO STEERING WHEEL CONTROLS (HVAC, RADIO, SUNROOF, VOICE COMMANDS) WORKED AND MY HEADLIGHTS WERE STUCK IN AUTO MODE THAT WAS THE SECOND MCU IN MY CAR, PREVIOUSLY BEING REPLACED ABOUT 14 MONTHS EARLIER DUE TO THE SCREEN ADHESIVE FAILING WHICH CAUSED AIR BUBBLES TO FORM WITHIN THE TOUCHSCREEN. I THINK THE CAUSE OF THE MCU FAILURE WAS EMMC FLASH REACHING ITS MAXIMUM WRITE LIFETIME DESPITE THE PRIOR REPLACEMENT. *TR

Mileage: 98,200

MY SCREEN AND BACK-UP CAMERA BOTH FAILED AND HAD TO BE REPLACED. *TR

THE TESLA SCREEN ABRUPTLY FREEZES AND SHUTS DOWN. AS A RESULT, THE REAR VIEW CAMERA BECOMES UNAVAILABLE AND THIS IS A SAFETY HAZARD. I AM REQUESTING TESLA RECALL THIS VEHICLE AND OFFER A REPLACEMENT. *TR

Mileage: 120,000

THE CENTER TOUCHSCREEN ON MY CAR FAILED, AND WAS TOLD BY TESLA TECHNICIAN IT WAS DUE TO THE MEMORY BEING FULL. FROM FURTHER INVESTIGATION IT APPEARS THAT MEMORY BECAME FULL DUE TO SOFTWARE UPDATES PUSHED BY TESLA AND LOG FILES SAVED ON HARD DRIVE BY TESLA SOFTWARE. WHEN TOUCHSCREEN FAILED I LOST HVAC, STEREO, REAR VIEW CAMERA, NAVIGATION AND POTENTIALLY TURN SIGNALS (WHEN TURN SIGNAL STALK WAS HIT THE DASH DID NOT INDICATE TURN SIGNAL WAS ON, BUT WHEN HAZARD BUTTON WAS PRESSED THE DASH SHOWED THE TURN SIGNAL WAS ON). THE TOUCHSCREEN FAILED WHILE THE CAR WAS PARKED AND I WAS NOT IN IT. I GOT INTO CAR ONE MORNING AND THE TOUCHSCREEN NO LONGER WORKED. THIS SAME TOUCHSCREEN ALSO HAD ANOTHER ISSUE WHERE THE ADHESIVE ON THE SCREEN HAD MELTED AND LEAKED UNDER TOUCHSCREEN. THIS MELTED ADHESIVE CAUSED WHAT LOOKED LIKE A BUBBLE AROUND ~70% OF THE SCREEN. TESLA REPLACED THE TOUCHSCREEN WITH A REMANUFACTURED UNIT (THIS MUST OCCUR AT A HIGH ENOUGH RATE THAT REMAN UNITS ARE AVAILABLE) WHICH COST $1900 TO REPLACE. A NEW TOUCHSCREEN WOULD HAVE COST ME $2400. WHEN I PUSHED THE TESLA SERVICE FACILITY TO COVER THIS FAILURE UNDER WARRANTY THEY WOULD HEAR NOTHING OF IT, EVEN THOUGH BOTH FAILURES WERE KNOWN ISSUES. MY CAR HAD ~74K MILES AT THE TIME OF FAILURE. *TR

Mileage: 74,000

TESLA RELEASED AN UPDATE THAT THROTTLED HOW FAST MY CAR DC CHARGES AND REDUCED MY RANGE. I USED TO BE ABLE TO START DC CHARGING AT 99KW AND NOW IT STARTS AT 72KW AND TAPER FROM THERE. ALSO I CAN'T CHARGE TO 100% NOW. IT STOPS AROUND 97% AND SAY "CALCULATING REMAINING TIME" AND AFTER 30-40 MINUTES STOPS AND SAYS CHARGING COMPLETE. MY MAXIMUM RATED RANGE IS NOW 167 MILES DOWN FROM 208 MILES. THAT'S A 20%, 40 MILE LOSS OF RANGE. I HAD TESLA LOOK AT IT TWICE AND THEY SAY NOTHING IS WRONG. LAST APPT THEY SENT ME A TEXT ON FEB 10TH AND CANCELLED MY APPT SAYING THERE'S NO ISSUE. NOW IN THE WINTER I CAN'T MAKE IT HOME TO TOLEDO OH FROM COLUMBUS OH A 132 MILE TRIP. REAL WORLD IN THE COLD YOU LOSE 25% RANGE TO KEEPING THE BATTERY WARM. WITH TESLA CAPPING MY RANGE WITH THE UPDATE PLUS THE RANGE LOSS IN WINTER I'M SHORT 10 MILES.

Mileage: 136,000

THE LCD SCREEN HAS BUBBLES. THIS IS A DEFECTIVE PART AND HUNDREDS OF TESLA OWNERS HAVE THIS ISSUE AND CARE COMPLAINING. IT DOESN'T HAPPEN UNTIL ABOUT 5-7 YEARS.

I PURCHASED A CERTIFIED PRE-OWNED TESLA MODEL S P85+ WITH 100,000 MILES OR 2 YEARS CPO (WHICHEVER COMES FIRST) AND MANUFACTURING WARRANTY UNLIMITED MILES OR 8 YEARS MOTOR AND BATTERY WARRANTY. (THIS WAS THE NOTE WHEN I PLACED ORDER -- USED CARS WHICH RECEIVE THE REMAINING BATTERY AND DRIVE WARRANTY AND A TWO YEAR, 100,000 MILES MAXIMUM ODOMETER PRE-OWNED LIMITED WARRANTY) UNTIL TODAY I WAS NEVER GIVEN MY WARRANTY DOCUMENTS BY TESLA, STILL WAITING... THE CAR CONTINUES TO SLOW CHARGE AND LOST 50 MILES WITHIN A YEAR OF THE PURCHASE HOWEVER DEGRADATION ON BOTH ISSUES WAS DONE WITHIN 4 MONTHS OF THE PURCHASE BY MANIPULATING THE SOFTWARE WITHOUT MY KNOWLEDGE/CONSENT. MY CAR CHARGED SUPER FAST BEFORE AT THE SUPERCHARGER (BEFORE - FROM 10 MILES TO 250 WITHIN 50 MINUTES OR FROM 11 MILES TO 180 WITHIN 25 MINUTES )UNTIL TESLA MADE CHANGES TO THE CAR SOFTWARE, - BUT NOW IT TAKES ME 4+ HOURS TO GET FROM 11 MILES TO 205. THE CAR WON'T EVEN CHARGE HIGHER THAN 205 ANYMORE AND WHEN I PURCHASED THE CAR TESLA ADVERTISED 265 MILES EPA. I AM TOLD TESLA SERVICE CENTER WILL NOT GIVE ME THE DIAGNOSTICS REPORT ON MY CAR, I WILL HAVE TO REQUEST IT FROM "NCDS" OR GET A LAWYER... LAST I CHECKED I PAID FOR THE CAR AND I HOLD THE RIGHT TO KNOW WHAT DIAGNOSTICS ARE THEY RUNNING ON MY CAR. THIS IS FROM 1/27/2020 12:30 - 16:43, CHANGING AT THE I-45 NW FREEWAY SC SUPERCHARGER. -STARTED CHARGING AT 11 MILES -FINISHED AT 205 MILES (NOT 100%, STOPPED BEFORE) EPA 265 - CURRENTLY 54,299 MILES. -UNDER WARRANTY (CPO & MANUFACTURING) CAN'T STAY AT THE SUPERCHARGING WITH A YEAR OLD AND A 3 YEARS OLD TODDLER (CRYING, SCREAMING, TANTRUMS, THE LIST GOES ON.. ON A CITY TO CITY TRIP AND NOT INCLUDING NATIONWIDE ROAD TRIPS ) TO GET AT LEAST 200 MILES 4 HOURS. WE CAN'T EVEN TAKE ROAD TRIPS IN TESLA ANYMORE, HAVE TO BORROW A VEHICLE FROM PARENTS OR A FAMILY MEMBER TO KEEP THE COST DOWN (HUMILIATING)

DURING NORMAL HIGHWAY DRIVING THE MOTOR MOUNT TABS ATTACHING THE ELECTRIC MOTOR OF MY 2013 TESLA MODEL S SHEERED OFF CAUSING THE MOTOR TO SLAM AGAINST THE SUBFRAME. THE VEHICLE HAS UNDER 75,000MI ON IT NOW. TESLA IS CALLING THIS A WEAR AND TEAR ISSUE. A SUBFRAME SHOULD NOT BE FAILING FROM NORMAL WEAR AND TEAR AT UNDER 75,000MI.

Mileage: 74,795

ON TUESDAY, DECEMBER 10, MY WIFE WAS SLOWLY APPROACHING OUR GARAGE DOOR WAITING FOR THE GARAGE DOOR TO OPEN WHEN THE CAR SUDDENLY LURCHED FORWARD SPEED SUCH THAT THE CAR WENT THROUGH THE GARAGE DOOR DESTROYING TWO GARAGE DOORS, THE LOAD BEARING COLUMN BETWEEN THE TWO DOORS. A LOLLY COLUMN INSIDE THE GARAGE WAS BROKEN IN TWO PIECES AND OUR OTHER CAR IN THE GARAGE WAS DAMAGED AS WERE OTHER ITEMS IN THE GARAGE. THE CAR EVENTUALLY STOPPED WHEN IT HIT THE CONCRETE WALL OF THE GARAGE BUT TWO MARKS ON THE GARAGE FLOOR INDICATE THE REAR DRIVE WHEELS CONTINUED TO SPIN EVEN AFTER HITTING THE CONCRETE WALL. WE ARE THE ORIGINAL OWNERS OF THIS CAR AND HAVE DRIVEN IT FOR 6 1/2 YEARS SO WE ARE VERY FAMILIAR WITH THE CAR. THANKFULLY, SHE WAS NOT INJURED.

Mileage: 37,395

THIS IS IN REGARDS TO NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES TESLA PUSHED A SOFTWARE UPDATE TO OUR CARS IN APRIL/MAY OF THIS YEAR THAT SUBSTANTIALLY REDUCES RANGE AND POWER USING A VOLTAGE CAP THAT ALSO REMOVED ABOUT $30,000 WORTH OF PAID UPGRADES TO RANGE AND HORSEPOWER (ELECTRIC CARS NEED VOLTS FOR BOTH RANGE AND POWER, SO TESLA'S REDUCTION TOOK SUBSTANTIAL VALUE OUT OF THE CARS AFFECTED). TESLA CLAIMS THEY DOWNGRADED OUR CARS "OUT OF AN ABUNDANCE OF CAUTION" AFTER A SERIES OF CARS CAUGHT FIRE WHILE PARKED (NON-COLLISION, NON-PHYSICALLY DAMAGED VEHICLES, THAT CAUGHT FIRE FOR APPARENTLY FOR NO REASON - SOME AFTER BEING UNUSED FOR SEVERAL DAYS). TESLA INITIALLY CLAIMED THE UPDATE WAS REMOVING FEATURES WE PAID FOR "OUT OF AN ABUNDANCE OF CAUTION" BUT NOW TESLA WILL NOT TELL US WHETHER OR NOT THE ISSUE IS SAFETY RELATED. THIS IS A CRITICAL OMISSION, BECAUSE THERE WAS NEVER ANY NHTSA RECALL NOTICE POSTED, OR SERVICE BULLETIN, OR OTHERWISE SAFETY RELATED OFFICIAL INFORMATION. THOUSANDS OF TESLA OWNERS ARE CHOOSING TO SKIP THE UPDATE, BECAUSE IT CAN INSTANTLY REDUCE THE VALUE OF OUR CARS BY HALF AND MAKE THEM UNUSABLE IF PEOPLE BOUGHT THE RANGE UPGRADES OUT OF NECESSITY. DISTANCES THAT WERE ABLE TO BE DRIVEN BEFORE THE UPDATE ARE IMPOSSIBLE AFTERWARD. PURCHASES WERE CALCULATED ON THIS AND THE RANGE UPGRADES WERE MADE FOR THE ADDITIONAL RANGE THE SOFTWARE UPDATE REMOVES. PLEASE GO FORWARD WITH THIS INVESTIGATION. I WOULD LIKE TO KNOW: 1) IS THERE A SAFETY ISSUE? 2) DOES THE UPDATE ADDRESS A WARRANTY PROBLEM? 3) IS MY HARDWARE FAULTY? WILL IT BE REPAIRED? WHY WAS IT REDUCED? 4) ARE PEOPLE THAT DON'T CONNECT THEIR CAR TO WIRELESS INTERNET AT RISK FROM NOT BEING UPDATED?

Mileage: 70,000

11 DAYS AGO, THE DOORS AND WINDOWS STOPPED WORKING ON MY TESLA MODEL S. THE CAR WAS PARKED, AND WHEN I CLICKED ON THE "OPEN" BUTTON TO CAUSE THE DOOR HANDLES TO EXTEND, I DISCOVERED THAT THE DRIVER-SIDE HANDLE NO LONGER OPENED. IN FACT, 3 OF THE 4 DOORS NO LONGER OPENED. IN ADDITION, AFTER CRAWLING IN THROUGH THE PASSENGER SIDE DOOR, I DISCOVERED THAT THE WINDOWS NO LONGER OPENED EITHER. IN ADDITION TO BEING A NUISANCE, THIS IS A SERIOUS SAFETY ISSUE FOR SEVERAL REASONS. FIRST, IF THE CAR IS IN AN ACCIDENT, EMERGENCY FIRST RESPONDERS WILL NOT BE ABLE TO OPEN THE DOOR. SECOND, IF A DRIVER IS APPROACHED BY LAW ENFORCEMENT OR ANOTHER PERSON, HE/SHE CANNOT OPEN THE WINDOW TO COMMUNICATE. IN FACT, EARLIER THIS YEAR, A DRIVER PERISHED IN A FIERY TESLA CRASH. THE POLICE WERE UNABLE TO RESCUE HIM, BECAUSE THEY COULD NOT OPEN HIS DOOR. SEE HTTPS://WWW.AUTOBLOG.COM/2019/02/25/FATAL-TESLA-MODEL-S-CRASH-FIRE/. "ACCORDING TO REPORTS, EMERGENCY RESPONDERS AND ONLOOKERS SAY THEY WERE UNABLE TO RESCUE THE DRIVER. THE AUTOMATICALLY DEPLOYING DOOR HANDLES ON THE OUTSIDE DON'T APPEAR TO HAVE DEPLOYED." APPARENTLY THERE ARE HUNDREDS IF NOT THOUSANDS OF TESLA CARS WITH THIS PROBLEM. SEE HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/DOOR-HANDLE-NOT-FUNCTIONING FOR A SNAPSHOT. FOR AN EXAMPLE, SEE HTTPS://WWW.YOUTUBE.COM/WATCH?V=L4J3BEB5NOG. I CONTACTED AT LEAST 7 DIFFERENT PEOPLE AT TESLA, BUT NONE OF THEM SEEMED TO VIEW THIS AS A SAFETY HAZARD. THEY WERE MORE FOCUSED ON CHARGING ME FOR WHAT THEY CALL AN "OUT-OF-WARRANTY" EVENT, EVEN THOUGH THIS PROBLEM WITH DEFECTIVE WINDOWS AND DOORS HAS PERSISTED SINCE THE VERY BEGINNING. IN FACT, I HAVE DOCUMENTED A LONG LIST OF SERVICE FAILURES WITH THIS TESLA MODEL S. I HAVE OVER 100 EMAILS OUTLINING THESE PROBLEMS, RANGING FROM DEFECTIVE DOORS/WINDOWS TO A BATTERY MALFUNCTION TO MORE. I CAN SHARE THESE UPON REQUEST.

Mileage: 21,000

TESLA PUSHED A SILENT SOFTWARE UPDATE TO THE CAR. THE UPDATE WAS UNSUCCESSFUL. THE MAIN COMPUTER FROZE LEADING TO THE MAIN DISPLAY SCREEN GOING BLACK. RESETTING THE COMPUTER VIA THE TWO SCROLL WHEEL RESET PROCEDURE WAS INEFFECTIVE. THE ONLY OTHER PERSON I KNOW WITH A 2013 MODEL S EXPERIENCED THE EXACT SAME ISSUE THE PREVIOUS DAY. SCENARIO - WHEN GETTING INTO THE CAR TO LEAVE IT WAS SLOW TO START, RECEIVED THE MESSAGE PLEASE WAIT WHILE SYSTEMS START UP. AFTER 20 SECONDS THE CAR WAS DRIVE-ABLE AND I PULLED OUT. THE STREAMING MUSIC SERVICE WAS NOT WORKING SO I SWITCHED TO A USB DEVICE PLUGGED INTO THE CAR. I ARRIVED AT MY DESTINATION AND PARKED. AFTER ABOUT AN HOUR I RETURNED TO THE CAR TO RETURN HOME. THERE WAS A SMALL DELAY IN THE SYSTEMS STARTING UP BUT I WAS ABLE TO DRIVE WITHIN 15 SECONDS. I TURNED ON THE AC AND BEGAN HEADING HOME. WHILE DRIVING THE MAIN SCREEN WENT BLANK - THIS MEANS THAT I HAVE NO ABILITY TO CONTROL MOST OF THE CARS FUNCTIONS. I STOPPED TO GET A COFFEE AND HOPED THAT LETTING IT "REST" WOULD ALLOW THE COMPUTER TO RESET AT THE NEXT STARTUP. WHEN I RETURNED TO THE CAR AFTER APPROXIMATELY 15 MINUTES I IMMEDIATELY NOTICED THAT THE CAR WAS COOL. THE AC NEVER TURNED OFF WHILE PARKED DUE TO THE COMPUTER BEING HUNG. I DROVE HOME WITH NO SYSTEM CONTROLS. I CONTACTED TESLA ROADSIDE SUPPORT AND SPENT HALF AN HOUR TRYING TO RESOLVE THE ISSUE. THEY TOLD ME THAT THERE WAS AN UPDATE PUSHED TO MY CAR THAT FAILED AND THAT I WOULD NEED TO GO TO THE SERVICE CENTER TO GET "A JUMP" THE BELIEVE BEING THAT THERE WAS PROBLEM WITH THE 12V BATTERY AND THE SERVICE CENTER WOULD BE ABLE TO QUICKLY RESOLVE THE ISSUE. AFTER WAITING AT THE SERVICE CENTER FOR 45 MINUTES I WAS GIVEN A LOANER WHILE THEY CONTINUED TO INVESTIGATE. 23 HOURS LATER I AM BEING TOLD THAT I NEED A NEW COMPUTER FOR $3,000. THEIR UPDATE WAS NOT BACKWARD COMPATIBLE AND BROKE MY COMPUTER

Mileage: 71,867

THE CAR DOOR HANDLE WILL MALFUNCTION AND POP THE DOOR OPEN WHEN ITS NOT SUPPOSED TO BE. THE AUTO PRESENT HANDLES WILL PRESENT THEMSELVES AND THE DOOR WILL POP OPEN WHICH IT SHOULDNT. MY DOOR HAS ACTUALLY OPENED IM THE MIDDLE OF TRAFFIC BEFORE AND ITS NOT SAFE. YOUR BELONGINGS ARE SUPPOSED TO BE SAFE IN A CAR AND LOCKED YOU NEVER KNOW WHEN ITS GOING TO BE OPEN AND SOMETIMES DOES IT AS YOURE WALKING AWAY.

Mileage: 60,000

I WAS DRIVING MY TESLA MODEL S EARLY IN THE MORNING IN A QUIET NEIGHBORHOOD WHEN WAS SLOWLY APPROACHING TO FOUR-WAY STOP SIGN INTERSECTION BY GRADUALLY STEP ON THE BRAKE. AT THE VERY BEGINNING, I CAN FEEL THE CAR DECELERATED, SUDDENLY THERE WAS UNINTENDED ACCELERATION THAT I FELT. THERE WAS A JERKING FORWARD OF THE CAR, SO I WAS NOT ABLE TO MAKE A FULL STOP AT THE STOP SIGN. THEN THE SPEED DROPS DOWN SIGNIFICANTLY, ALMOST TO ZERO. I PRESSED THE FLASHING LIGHT BECAUSE THERE WAS A LINE OF CARS BEHIND ME AND I WAS IN THE MIDDLE OF THE ROAD. THE CAR WAS IN ALMOST ZERO SPEED, SO I TRIED TO MOVE THE CAR TO THE SIDE OF THE ROAD AND PRESSED THE ACCELERATION PEDAL A LITTLE. THE CAR DIDN'T ACCELERATE, INSTEAD, IT TURNED INTO A STOP SITUATION. I REALIZED I LOST DRIVING POWER OF THIS CAR. I PRESSED THE "P" BUTTON, THEN ALL FOUR MODE LETTERS "P", "N", "R", "D" TURNED RED, BLICKING. THE CAR STOPPED CLOSE TO THE CURB BUT PARTIALLY IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET OUT OF THE CAR AND CALLED TESLA ROADSIDE ASSISTANCE. THEY CHECKED SOME LOG AND RESPONDED WITH TOWING SERVICE TO SEND THE CAR TO THE SERVICE CENTER. THE OVERALL SITUATION COULD HAVE TURNED VERY SEVERE SAFETY ISSUE IF EVER THIS HAPPENED ON THE HIGHWAY, OR THERE WAS HUMAN BEING WALKING ACROSS THE STREET WHILE I WAS NOT ABLE TO FULLY STOP THE CAR, NEITHER CONTROL IT. I AM WAITING FOR OFFICIAL SERVICE REPORT BUT THE CAR IS CONFIRMED NOT IN DRIVABLE CONDITION. AND I FEEL EXTREMELY UNSAFE TO DRIVE IT NOW AND EVEN NOT COMFORTABLE TO DRIVE IT AFTER WHAT JUST HAPPENED THIS MORNING. THE ENTIRE DRIVE UNIT WAS MAINTAINED AND CHANGED TO A NEW ONE IN 2015, SO ITS LIFE ONLY ABOUT 3 YEARS IN THIS CAR. PLUS, I JUST HAD THE CAR SERVICE AT THE TESLA SERVICE CENTER MONTH AGO. IT IS WORRISOME THEY CAN'T EVEN PREVENT SUCH ISSUE AND DETECT IT IN AN EARLY STAGE, PERHAPS A DESIGN ISSUE TO ADDRESS?

Mileage: 68,752

FOB DID NOT OPEN AND TODDLER IS LOCKED INSIDE A HOT CAR FOR 20 MINUTES. AFTER SEVERAL ATTEMPTS TO OPEN THE CAR, WE BROKE THE WINDOW OPEN TO OPEN THE DOOR. THE FOB WORKED AGAIN SHORTLY AFTER. CALLED TESLA AND THEY WILL INSPECT WHAT HAPPENED. HOWEVER, THEY WILL NOT REPLACE THE WINDOW.

Mileage: 51,000

REPORTEDLY: 2013 TESLA MODEL S FATAL CRASH ON APRIL 27 2018 ABOUT 7:30 PM. THREE SURVIVORS WERE HOSPITALIZED FOR THEIR INJURIES. TEENAGERS ON THEIR WAY TO PROM AT A HIGH RATE OF SPEED CRASHED. THE NOW DECEASED 17-YEAR-OLD PASSENGER, WAS IN THE BACKSEAT APPARENTLY NOT WEARING A SEATBELT, AND WAS EJECTED AND SHE DIED 3 DAYS LATER. BUTLER COUNTY SHERIFFS OFFICE IS AN INVESTIGATIVE AGENCY. A SEARCH WARRANT WAS ISSUED FOR THE AIRBAG MODULE. THE CRASH OCCURRED AT MILLIKIN ROAD IN LIBERTY TOWNSHIP, OHIO. THE TEEN DRIVER HAS BEEN CHARGED WITH VEHICULAR HOMICIDE. IT SEEMS THE DRIVER WAS AT FAULT, IF SO NEEDS TO BE HELD RESPONSIBLE. HOWEVER THERE MAY BE MORE TO THE STORY AND OTHERS TO BLAME. DOESN'T TESLA HAVE A SEATBELT AUDIO AND VISUAL WARNING SYSTEM FOR ALL SEATS? SAFETY PHILOSOPHY AND CRASH INVESTIGATION SHOULD INCLUDE THE "SWISS CHEESE MODEL". THE PSYCHOLOGY OF "HUMAN FACTORS" NEEDS TO ALSO BE CONSIDERED. A VEHICLE WITH OVERHYPED SAFETY, SNOB APPEAL AND MASSIVE ACCELERATION CAN BE AN ELEVATED TEMPTATION TO DRIVE RECKLESSLY, CARELESSLY, NEGLECTFULLY AND ARROGANTLY. TESLA OVERSTATING THE SAFETY OF THEIR VEHICLES IS CONTRIBUTING TO RECKLESS DRIVING. A FALSE FEELING OF INVINCIBILITY. IF POSSIBLE, PLEASE RETRIEVE ALL DATA RECORDINGS AND ANALYZE.

TORKLIFT CENTRAL SELLS AN "ECOHITCH" FOR THE TESLA MODEL S. UNFORTUNATELY, THEY FAILED TO ACCOUNT FOR THE ALUMINUM BODY--AND THEIR HITCH IS MADE OF STEEL. GALVANIC CORROSION IS POWERFUL AND DESTROYS THE STRENGTH OF THE BODY. THE POST BELOW SHOWS THE DAMAGE DONE BY AN ECOHITCH IN UNDER 3 YEARS: HTTPS://FORUMS.TESLARATI.COM/THREADS/TESLA-MODEL-S-HITCH-BY-TORKLIFT-3-YEAR-UPDATE-EATEN-ALIVE.5227/#POST-11321 TORKLIFT CENTRAL'S LATER REPLY, DATED DEC 19, 2017, IS A MAJOR PROBLEM. THEY ACKNOWLEDGE THE PROBLEM, CLAIM THAT OTHER TESLAS HAVE CORROSION PROBLEMS, AND THAT THIS IS, BASICALLY, NOT A BIG DEAL. WORSE, THEY ALSO WROTE THIS: "THIS WEEK WE WILL HAVE A SIMPLE KIT AND INSTALLATION INSTRUCTIONS FOR INSULATION PADS - SIMILAR TO WHAT YOU HAVE INSTALLED ON YOUR TESLA MODEL S. WE ARE GOING TO INCLUDE THIS KIT IN ALL TESLA KITS MOVING FORWARD, AS WELL AS CONTACT CUSTOMERS WHO HAVE RECENTLY PURCHASED." NOTE THE KEY WORDS, "MOVING FORWARD" AND "RECENTLY." THIS IS A GROSS VIOLATION OF THEIR OBLIGATION TO INITIATE A FULL RECALL OF EVERY UNIT THEY HAVE SHIPPED, IN ADDITION TO ENSURING AN INSPECTION OF EVERY TESLA BODY TO WHICH THEIR ECOHITCH WAS ATTACHED. I REQUEST THAT YOUR ODI IMMEDIATELY CONTACT THE FIRM AND ADVISE THEM OF THEIR OBLIGATIONS UNDER FMVSS (AND OTHER REGULATIONS/LAWS) TO BOTH RECALL THE PRODUCT, AND SECURE THE INSPECTIONS ASAP. TESLA AND COLLISION REPAIR ASSOCIATIONS SHOULD ALSO BE INFORMED AS THEY ARE LIKELY TO BE IN A POSITION TO BOTH REGULARLY SEE AND INSPECT AFFECTED CARS IN A FAR MORE EXPEDIENT MANNER THAN THE MANUFACTURER OF THE ECOHITCH. IN CLOSING, SOMEONE WAS RECOMMENDING A SIMILAR HITCH FOR A MODEL X. MY INPUT IS TOO LENGTHY TO POST HERE, BUT SINCE MANY TESLAS HAVE A 3RD ROW SEATING FOR CHILDREN, THIS IS A LIFE CRITICAL RECALL. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/TOW-PACKAGE-PSYCH.108885/ THANK YOU.

KNOWN DEFECT IN A TESLA 2013 MODEL S ARE SLIDING OUT DOOR HANDLES. THEY SIMPLY FAIL TO SLIDE OUT DUE TO POOR MICROCHIP WIRE HARNESS INSTALL. I BELIEVE THIS IS ASSOCIATED IN OLDER TESLA MODEL S MODELS. IT'S SIGNIFICANT SAFETY ISSUE, BECAUSE IN CASE OF EMERGENCY FIRST RESPONDERS WOULD NOT BE ABLE TO OPEN THE DOOR AND PULL SOMEONE OUT. TESLA SHOULD REACH OUT TO ALL CUSTOMERS WHO HAVE OLDER MODELS AND REPLACE THE HARNESS ON ALL DOOR HANDLES.I OBSERVED THE ISSUE AFTER THE VEHICLE WAS STATIONARY. AFTER CONDUCTING EXTENSIVE RESEARCH ON LINE I DISCOVERED EVERY PERSON HAD THEIR DOOR HANDLES GO BAD, ALL OF THEM SOONER OR LATER. PLEASE HELP MOTIVATE TESLA TO ADDRESS THIS SERIOUS ISSUE.

Mileage: 112,000

THE MODEL S, ESPECIALLY THE EARLY ONES (2012/2013) ARE PRONE TO DEVELOPING A PROBLEM WHERE ONE OF THE DOORS WILL OPEN AUTOMATICALLY. THIS MAY BE CAUSED BY MOISTURE/WATER, SINCE MULTIPLE OF THE REPORTS ASSOCIATE IT W/ WATER. HERE IS JUST ONE OF THE FORUM THREADS WHERE YOU CAN SEE MULTIPLE OWNERS COMPLAING ABOUT THE PROBLEM: HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/DOOR-OPENS-ITSELF

Mileage: 94,000

CPSC: I OWN A TESLA MODEL S MADE IN NOVEMBER 2013. ALL 4 DOOR HANDLES ARE BROKEN OR MALFUNCTIONING. AFTER THE FIRST ONE WENT OUT, I TOOK IT TO TESLA AND THEY SAID IT WAS OUT OF WARRANTY AND WOULD COST $1,200.00 AND REQUIRE REPLACEMENT. AFTER TALKING TO SEVERAL OTHER TESLA OWNERS OWNERS AND DOING SOME RESEARCH, I HAVE DISCOVERED THAT IT'S MORE UNCOMMON THAT THEY DON'T BREAK THAN THAT THEY DO. THE ACTUAL COST TO REPAIR THEM WOULD BE MUCH LOWER, BUT THEY DON'T OFFER THAT. THE REAR PASSENGER DOOR ON MY CAR IN FACT SPONTANEOUSLY OPENS ITSELF. THIS USUALLY OCCURS WHEN PRESSING THE BUTTON THAT ENGAGES THE PARK BREAK. IT SEEMS CLEAR TO ME THAT THE PRODUCT IS DEFECTIVE. *BF UPDATED 07/19/2017*JS

ELECTRIC DOOR HANDLES FAILURE SECOND TIME A DOOR HANDLE HAS FAILED

Mileage: 40,000

THIS IS A COMPLAINT ABOUT THE ISSUE OF FIRES IN THE TESLA MODEL S. TESLA CLAIMS THAT THE FIRES IN 2013 WERE CAUSED BY IMPACT WITH ROAD DEBRIS AND THE DANGER HAS BEEN REDUCED BY FITTING A BATTERY SHIELD AND RAISING THE RIDE HEIGHT. THE RIDE HEIGHT WAS RETURNED TO LOW AFTER YOUR INVESTIGATIONS WERE COMPLETED. THE PHOTOGRAPHS FROM THE FIRES IN 2013 SHOW THAT THE FIRES WERE CAUSED BY COLLAPSED SUSPENSIONS AND NOT BY ANY IMPACT WITH ROAD DEBRIS. I BELIEVE THAT THE BATTERY SHIELD IS NO MORE THAN WINDOW DRESSING AND THAT THE LOW QUALITY VIDEOS SHOWING OBJECTS CRUSHED BY THE BATTERY SHIELD ARE FAKED. HTTPS://WWW.TESLA.COM/BLOG/TESLA-ADDS-TITANIUM-UNDERBODY-SHIELD-AND-ALUMINUM-DEFLECTOR-PLATES-MODEL-S IT IS IMPOSSIBLE FOR A BLOCK OF CONCRETE OR A CAR ALTERNATOR TO CRUMBLE LIKE CHALK (UNLESS THEY ARE MADE FROM CHALK!) TESLAS ARE STILL CATCHING FIRE AND OCCUPANTS HAVE BEEN INCINERATED. THERE HAVE BEEN MANY MORE BURNED TESLAS THAN THE COMPANY IS ADMITTING TO. SEE ATTACHED PHOTOGRAPHS. PLEASE INVESTIGATE.

Mileage: 2,000

PANORAMIC ROOF HAS CRACK ON MY FIRST GENERATION 2013 TESLA MODEL S, WHICH TESLA CLAIMS TO BE DUE TO IMPACT WITH SOMETHING FROM OUTSIDE AND MY CAR IS SAFE IN GARAGE WITH NOTHING OVER IT WHEN THIS HAPPENED. I WONDERED HOW CAN THIS BE POSSIBLE ON A CAR WITH 5-STAR SAFETY RATING THAT ROOF CRACKS AND IT'S NOT COVERED PART OF THE VEHICLE WARRANTY PROGRAM.

Mileage: 47,000

THIS ACCIDENT REPORT IS A PREVIOUS ACCIDENT INVOLVING THE SAME 2013 TESLA MODEL S 60 AS REPORTED IN THE NHTSA REPORT FILED ON AUGUST 24, 2015. ON ON MAY 7, 2013 WHILE DRIVING MY 2013 MODEL S 60, I PULLED INTO A PARKING SPACE IN THOUSAND OAKS, CALIFORNIA MAKING A LEFT TURN INTO THE SPOT. AS I PULLED IN, I LET MY FOOT OFF OF THE ACCELERATOR,AND APPLIED THE BREAK. THE CAR LURCHED FORWARD, JUMPING A PARKING BLOCK, THEN OVER A CURB, AND FINALLY INTO A CEMENT LIGHT POST. THE AIRBAGS DEPLOYED AND I WAS STUNNED. I IMMEDIATELY CALLED TESLA WHO SENT A QUALIFIED TESLA TOW TRUCK. IT TOOK TWO HOURS TO GET THE CAR ONTO A FLAT-BED TRUCK BECAUSE THE CAR LOST ALL POWER AND SHUT DOWN. IT HAD TO BE DRAGGED OVER TWO PARKING BLOCKS, SUSTAINING EVEN MORE DAMAGE. TESLA SENT THE CAR DIRECTLY TO THE BODY SHOP. I INSISTED THAT THEY RUN A DIAGNOSTIC TEST BECAUSE I WAS (AND STILL AM) CERTAIN THAT THE CAR ACCELERATED ON ITS OWN. THE VAN NUYS SERVICE CENTER REP SAID THAT THE CAR HAD TO BE REPAIRED FIRST BEFORE ANY DIAGNOSTIC TEST COULD BE RUN. AFTER THREE WEEKS I RECEIVED A LETTER FROM TESLA. THE ENGINEERS REPORTED TO ME THAT THE ACCELERATOR WAS DEPRESSED TO 48%, SECONDS BEFORE THE ACCIDENT AND 98.4% AT THE TIME OF IMPACT. I STILL BELIEVE THAT THE CAR ACCELERATED BY ITSELF. IT IS MY SINCERE HOPE THAT BY REPORTING THIS ACCIDENT (AND THE SUBSEQUENT ACCIDENT ON JULY 16, 2015) FURTHER INVESTIGATIONS CAN BE CONDUCTED BEFORE PEOPLE ARE SERIOUSLY INJURED OR WORSE. MY INSURANCE COMPANY (FARMERS) DOES NOT INTEND TO INVESTIGATE. IT IS LESS EXPENSIVE FOR THEM TO PAY FOR A REPLACEMENT VALUE THAN TO DETERMINE THE TRUE CAUSE OF THIS INCIDENT. FORTUNATELY, YOU AND YOUR AGENCY ASPIRE TO A HIGHER PURPOSE.

TIMOTHY DEVINE WAS KILLED AFTER DRIVING HIS VEHICLE OFF THE ROAD AND DOWN THE CANYON. THE TESLA STARTED A BRUSHFIRE THAT WAS SO BAD THAT 180 FIREFIGHTERS WERE CALLED IN AND MALIBU CANYON ROAD WAS CLOSED FOR OVER 9 HOURS. TANG, A SPOKESMAN FROM THE HIGHWAY PATROL SAID THAT TIMOTHY DEVINE WAS SO BADLY BURNED HE WASN'T RECOGNIZABLE AS A PERSON AND THAT FIRE HAD MELTED THE CAR DOWN TO NOTHING. WAS THIS SUICIDE OR DRIVER ERROR? WAS THIS KNOWN PROBLEMS WITH STEERING, UNINTENDED ACCELERATION, BRAKE FAILURE, ETC. WAS THIS FATAL CRASH, FIRE AND EXPLOSIONS THE THE FAULT OF THE DRIVER AND OR THE FAULT OF THE VEHICLE?

BEFORE DEFECTIVE NEMA-1450 COULD BE REPLACED, I HAD A MELT-DOWN OF THE DEVICE WHILE CHARGING THE CAR. THE REASON FOR WRITING: LETTER RECEIVED TODAY (LETTER DATED 6/27/14) FROM TESLA SAYS THEY HAD DEVELOPED A SOFT-WARE UPDATE TO PREVENT THIS (AS WELL AS REPLACING THE PART). MY INCIDENT HAPPENED AFTER MY SOFTWARE WAS UPDATED (I'M NOW 5.11, UPDATE WAS 5.8.4). CLAIMS OF SOFTWARE PROTECTION SHOULD BE VALIDATED. *JS

Mileage: 4,000