2014 TESLA MODEL S Unknown Or Other Problems

After a high-voltage junction box repair performed by Tesla, the vehicle shut down 15 miles after leaving the service center. Tesla replaced the high-voltage harness at no cost but provided no explanation. After the HV harness replacement, new proximity/sensor alerts began triggering that were not present before their HV work. Multiple reasonable diagnostic procedures were refused, including bench-testing the sensors. Tesla is pressuring me to take possession of the vehicle without providing written confirmation that it is safe to operate following the HV system failure and subsequent replacement of HV components. I am concerned the vehicle may have unresolved high-voltage or wiring issues that could pose a safety hazard.

The main touchscreen (MCU1) and instrument cluster on my 2014 Tesla Model S frequently freeze, reboot, or go blank while driving. When this happens, I lose access to defrost, turn signals, backup camera, and speed display. I contacted Tesla Service, but they refused to repair or replace the unit under recall EA20-003 or the extended warranty, even though the symptoms match the known eMMC 8GB memory failure. The black screen and frozen instrument cluster create a clear safety risk. Tesla should cover this issue under the recall or provide an equivalent MCU2 replacement if MCU1 parts are unavailable.

the recirculation button takes 3 presses to engage/disengage or 1. sometimes 2. it's supposed to be an "intelligent" design. I'm sure there's software programming that determines when 2 presses are required vs 3 or 1 but to a driver it can be dangerous while focusing on the road. It should just be 1 press engages or disengages recirculation PERIOD just like other vehicles. Also, those buttons should be on the main page of the ipad screen. it shouldn't take opening 2-3 different pages on the screen to get to the recirculation button. Buttons that should be on the main page that you don't need to open several pages to get to: 1. recirculation button 2. AC button (it is a serious safety issue when trying to defrost on a humid day but it takes pressing several different buttons to get to the AC button that should just be out in the open like any other car. 3. suspension height (sometimes you need to quickly change for clearance and if distracted by opening several pages to get to the suspension button, it is a safety issue) All those buttons should be lined up on the far left edge of the screen closest to the driver and preferably towards the top. It's a serious safety issue to be distracted by fidgeting around on the screen to get to those buttons that are supposed to be "right there".

Allows driving without speedometer, was just showing Tesla branding in place.

The vehicles MCU storage files are 100% full, and unable to read or write new data.the caches and nodes to have been cleared several times to restore data storage and writing capabilities. 12v power resets have also been Performed as well as factory reset to eliminate potentially corrupt data and free storage space.while at Tesla they Reformatted gateway SD card. The Vehicle is still unable to take firmware update and unable to unlock vehicle gateway, therefore, a new key fob is not able to be programmed to vehicle. Tesla Tested vehicle app remote start capabilities and verified proper functionality. The tech had me uninstall then reinstall the Tesla mobile app, then pair phone to vehicle. They then informed me that a new Key fob will not be able to be paired to vehicle until infotainment upgrade is performed. no further repairs possible until info upgrade. To which that isn’t right and my car is inoperable for the second time because of this issue

I ran out of wiper fluid. This is the 9th time I’ve had to pour a whole gallon of wiper fluid into this car in 289,309 miles. I’m starting to get really frustrated. Also, my friend keeps telling me I have to get the blinker fluid checked.

Air conditioning was stopped working 2x.

As a concerned vehicle owner, I would like to draw your attention to the recent recall related to the front trunk hood of my vehicle. According to the National Highway Traffic Safety Administration, if the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash. This recall specifically impacts my vehicle, and I am deeply concerned about the safety risks it poses to me and other drivers on the road. While I understand that recalls are a common occurrence in the automotive industry, I believe that the responsible party should take full responsibility for addressing this issue and ensuring that all affected vehicles are repaired in a timely and effective manner. The safety of drivers and passengers should always be the top priority, and I strongly believe that the responsible party should bear the cost of repairing this potentially dangerous defect. I urge you to take immediate action to address this recall and ensure that my vehicle is repaired as soon as possible. I appreciate your attention to this matter and look forward to a prompt resolution that prioritizes the safety and well-being of all drivers on the road." My hood latch unexpectedly has opened during a drive on the freeway and street. I almost crashed and had to pull over multiple times to get it fixed. There is an active recall for this vehicle 2014 tesla model s front hood latch, but apparently my vehicle does not qualify. Its a known issue and would like to speak to tesla to add this year and model to the recall and reimburse me for the charges.

So this is actually a complaint about how an existing recall was processed - I’m not sure if this is the right place to submit, if not please let me know. My car is subject to EMMC recall and I had the recall service done at the dealer a week ago. When I picked up the car the touchscreen had bubbles and was leaking; they were not there when I brought it in. They claim that the touchscreen problem is age and temperature related and just a coincidence that it happened while in their service center. The cost to repair the touchscreen (which was fine before recall service) is $800+. It feels to me as though they are trying to surreptitiously charge $800+ for a recall that is supposed to be free, by damaging something else and denying responsibility.

Car was parked in a lot for 15 minutes and suddenly accelerated, jumping the curb and hitting a structure. The car seemed possessed.

Traveling on the interstate, car shut down unexpectedly at 70 mph in the fast lane was barely able to clear right most (slow) lane before car cut off, not even safely clearing the shoulder. Warning that brake and gas were both activated at same time which was not done by me. Insufficient time from warning until total failure less than 5 minutes, almost hit by diesel traveling northbound on I-5 Power reduced so no ability to use caution to warn surrounding drivers. Currently 5 months pregnant and this failure could have caused bodily injury to myself, unborn baby and others on the road. Tesla performed diagnosis and said that the internal rear drive unit failed and there were no symptoms, alert or prior indication besides unexpected power failure. There are quite a few complaints of drive unit failures with Tesla

Both the main lcd computer screen and the speed display have leaked the liquid crystal fluid out from the displays due to high cabin heat even with the cabin heat protection feature enabled. This has been brought to teslas attention and they are requesting I pay $1750 to upgrade the entertainment system which replaces both screens but I have not asked for an upgraded entertainment system. I am asking that the flat lcd panels do not leak from heat in the first place !

On Hwy 156, a farm country road near Hollister, California, a motorist travelling immediately behind a white Tesla reported that the Tesla suddenly and inexplicably accelerated from 55 mph to 65 mph and crossed the double yellow lines. It made no apparent attempt to cross back into the original lane. In less than 3 seconds -- 170 feet by CHP ground measurement -- the Tesla collided head-on with a semi traveling in the opposite direction. All four occupants in the Tesla were killed instantly. The truck driver was injured, but not seriously. The four deceased occupants were my daughter (53), my twin granddaughters (14), and my grandson (12). According to the CHP report, all wore seat-belts. The airbag for the driver did not deploy, but the other three did. My grandson was ejected and dismembered but the other three were not. His seatbelt status is therefore questionable. Her grief-stricken and angry ex-husband, father of the three children, accused the driver of deliberately committing suicide and took the lives of the three children with her. Yet from the CHP investigation, the four had just enjoyed a pleasant outing in their favorite restaurant and shops for several hours with no sign of anyone distraught. The restaurant receipt shows no alcohol was consumed. They had texted people and showed nothing out of the ordinary. Forty minutes later, they all perished. Her mother and step-father, her boyfriend, her best friend, and other close acquaintances, were all surprised by her sudden death. No suicide note was found anywhere, not in her journal and not in her media posts. No despondent communication of any kind was conveyed to anyone. Her extreme devotion to the children would make her willfully taking their lives very uncharacteristic. If not suicide, what made the Tesla behave so strangely and deliberately? NHTSA has been investigating Tesla crashes involving sudden left turns into oncoming traffic. Please use your expertise and resources to investigate this.

During my ownership of the car I have experienced very severe issues with the door handles. in total I have replaced 5 door handles in just my ownership. Meaning that I have replaced the same door handle more than once. One particular instance I had an issue while I was on a job where both the door handles on the driver side failed at one time. One was a mechanical malfunction and the other was a software related problem. I ended having to climb across the car for 3 weeks before they could get me into my appointment. Tesla has the ability to fix the problem. They have stated several times to me that it is just an outdated door handle with poor parts that they used on the first generation. if you have a child locked in the car it could be a serious issue.

The door handles on my car get excessively hot in warmer weather. My 7 year old daughter burnt her hand attempting to open the door. I’m unsure of what material they are made out of, however it is impossible to open without using something to put over them first. I will be getting a temperature on them today. I’ve never had this be an issue with any other vehicle previously.

Driver's door handle does not function. When car is unlocked, the door handle pops out BUT the door will not open. I had this same issue two years ago with the front passenger door handle and see that this is a recall item on my model (S) for vehicles starting in year 2016. Don't know why the 2014 sedan is not included in this recall, as it should be. It is a safety concern.

noticed very loud HVAC fan noise when car trying to cool off battery during moderate to warm weather. taken to tesla service center found to have broken front vent louvers which were replaced.

The vehicle was part of the eMMc recall, we paid out of pocket, approved for reimbursement but Tesla refuses to actually pay

We have owned this car for a couple of months. Today, when I pulled into a parking spot at my office, the car accelerated quickly as soon as I made the turn to get into the parking spot. It jumped the curb and I barely missed hitting the office building. My feet were not on the gas pedal, the car did this on its own. None of the sensors went off to warn me of the curb like it normally does too. You can see from the skid marks how hard I had to slam on the brakes. Car damaged on front, assuming the windshield wiper fluid line was also cut with the fluid on the ground. Pictures attached.

21V035 RECALL ID UNIT DID NOT FUNCTION CORRECTLY FOR 5Y. WAS SUMMARILY DISMISSED BY TESLA SERVICE. FINALLY FAILED, PAID FOR REPAIR . THEN RECALL. NO REIMBURSEMENT DESPITE CLAIM MADE MONTHS AND MONTHS AGO. WAS A MAJOR HAZARD FROM FIRST YEAR. VERY DANGEROUS.

Mileage: 20,000

MY VEHICLE HAS HAD A PROBLEM WITH THE MULITMEDIACARD (EMMC) FOR YEARS. I HAVE ALL THE DOCUMENTATION FROM PREVIOUS REPORTS. I WAS NOTIFIED FINALLY BY TESLA THAT A RECALL IS UNDERWAY, BUT THEY HAVE NOT SCHEDULED THE REPAIR, AND WHEN I ENTER MY VIN NUMBER ON TESLA'S VIN RECALL SEARCH, I GET THIS MESSAGE ERROR LOOKING UP VIN. ERROR CODE 91". THERE IS NO WAY TO CALL TESLA, AS THEY REQUIRE PEOPLE TO SCHEDULE IN THE APP. BUT THERE IS NO WAY TO SCHEDULE THIS SERVICE IN THE APP AT THIS TIME. MY CAR SPONTANEOUSLY BLACKS OUT WHILE I AM DRIVING AND SEVERAL OF THE INTENDED FUNCTIONS DO NOT WORK 100% OF THE TIME. I AM BECOMING CONCERNED ABOUT DRIVING THIS CAR AT ALL. CAN YOU PLEASE HELP?

Mileage: 35,000

DUE TO THE RECENT RECALL OF THE 2014 TESLA MODAL S COMPUTER SCREEN. I HAVE PAID OVER $3,700 DOLLARS TO REPLACE MY SCREEN AND NOW TESLA WROTE AN EMAIL SAYS THEY WILL NOT REIMBURSE ME FOR THE SCREEN. MY TESLA MODAL S COMPUTER DID NOT TURN ON AND CANNOT CONTROL ANY FUNCTION OF THE CAR.

Mileage: 101,884

MY 2014 MODEL S TESLA ONLY HAS 61,000 MILES ON IT. YET THE MCU CONTINUALLY FREEZES AND CRASHES. ESPECIALLY ON LONG TRIPS. TESLA CLAIMS MY 8GB EMMC IN THE MCU IS NOT MALFUNCTIONING DUE TO ACCUMULATED WEAR. BUT THEY ARE NOT ABLE TO DIAGNOSE WHAT IS WRONG. I READ THE JAN 13TH NHTSA RECALL WITH INTEREST. ALTHOUGH THE SYMPTOMS ARE SIMILAR, EXCESS "READ/WRITES" OF THE EMMC CHIP DOES NOT EXPLAIN THE PROBLEM IN MY MCU. THERE ARE OTHER REASONS THAT THE MCU IN MY 2014 TESLA S IS MALFUNCTIONING AND CRASHING. I HAVE VIDEOS TO SHOW THE PROBLEM BUT I CANNOT LOAD VIDEOS ON THIS SITE.

Mileage: 60,500

THE TOUCHSCREEN OF MY TESLA IS LEAKING THE GLUE THAT IS BETWEEN THE GLASS TOUCHSCREEN. THE GLUE STARTED AS LITTLE AIR BUBBLES, THEN HAS GROWN TO HALF THE SCREEN. IT CONTINUALLY LEAKS ONTO THE CENTER CONSUL. FROM A GOOGLE SEARCH, IT SEEMS TO BE A COMMON ISSUE WITH OLDER TESLA'S.

I HAVE HAD REPEATED FAILURES RELATED TO THE MAIN DISPLAY (MCU) ON MY TESLA MODEL S, INCLUDED FAILURE TO START WHEN THE CAR WAS POWERED UP, "CRASHING" DURING DRIVING, "LOCKING" OR "FREEZING" OF ENTERTAINMENT SCREENS ONTO THE DISPLAY THAT REMAIN EVEN WHILE DRIVING, AND SLOW RESPONSE TO INSTRUCTIONS. IT WAS INITIALLY REPLACED UNDER WARRANTY WITH A REMANUFACTURED MCU1 UNIT IN FEBRUARY 2020. THE CAR CONTINUED TO HAVE PROBLEMS AND I SCHEDULED SERVICE TWO MORE TIMES DURING 2020 AND TESLA REFUSED TO REPLACE THE HARDWARE EACH TIME. THEY SAID THEY "CLEARED THE MEMORY" AND "RESET THE FIRMWARE". THIS SOLVED THE IMMEDIATE PROBLEMS BUT THE PROBLEMS RETURNED, SOMETIMES WITHIN DAYS. I HAVE HEARD ANECDOTALLY THAT TESLA REDUCED DATA LOGGING TO TRY AND PRESERVE THE LIFE OF THESE UNITS; IRONICALLY, I BELIEVE, THIS RESULTS IN TESLA SAYING THERE WAS NOTHING LOGGED AND THUS REFUSING TO REPLACE THE HARDWARE. IN JANUARY OF 2021, OUT OF CONCERN FOR THE SAFETY OF MY CAR, I PAID $2500 TO UPGRADE FROM MCU1 TO MCU2 BASED ON STAFF SAYING THAT WOULD SOLVE MY PROBLEMS. IT HAS NOT. IN THE 10 DAYS SINCE THE UPGRADE, IT HAS "CRASHED" 2 MORE TIMES WHILE DRIVING AND "FROZE" PART OF THE DISPLAY ANOTHER TIME WHILE DRIVING. I HAVE LOST UNEXPECTEDLY : NAVIGATION IN THE MIDDLE OF A COMPLICATED INTERCHANGE, THE REAR CAMERA NEEDED TO REVERSE SAFELY, MANY CONTROLS INCLUDING LIGHTS, HEATING, AC, AND CHARGING. WITH THE MCU2 CRASH, I ALSO LOST THE DASHBOARD DISPLAY (E.G. SPEED). FINALLY, THE IMPLEMENTATION OF THE DISPLAY OF THE REAR CAMERA IN MCU2 (THE REAR CAMERA IS THE SAME) IS BAD - AT NIGHT THE DISPLAY IS SO DARK IT IS ALMOST USELESS. THIS IS A STEP BACKWARDS. I HAVE BEEN REPEATEDLY TOLD AN IMPENDING FIRMWARE UPDATE WILL FIX THE PROBLEMS. I HAVE RECEIVED SEVERAL UPDATES, BUT NONE FIXED THE PROBLEMS. THE ATTACHED PHOTO IS THE MOST RECENT CRASH OF THE NEW MCU2.

Mileage: 57,800

TWO PROBLEMS: MY CAR IS GIVING OFF WARNINGS ABOUT THE SUSPENSION. AND SO FAR TESLA REFUSES TO FIX IT EVEN THOUGH THE CAR IS UNDER WARRANTY. 2) THE CENTER CONTROL UNIT IS SLOWING DOWN AND SOME OF THE FUNCTIONS AREN'T WORKING. SO FOR EXAMPLE, MY BACKUP CAMERA WOULD NOT COME ON TODAY. AGAIN TESLA IS REFUSING TO FIX THIS AND SUGGESTING THAT I WAIT FIRMWARE FIX. AND THIS HAS BEEN GOING ON FOR THE BETTER PART OF A YEAR.

Mileage: 40,000

IN 2019 MY MAIN COMPUTER SCREEN WENT BLANK.AND DIDN'T COME BACK ON. I WAS ABLE TO DRIVE BUT HAD NO DEFOGGER OR OTHER SAFETY FEATURES. TESLA REPLACED AN MCU COMPUTER MODULE. IT HAPPENED AGAIN IN 2020. I BROUGHT IT BACK JANUARY 14 2021 AND INSTEAD OF REPLACING THE UNIT WITH A 64 GB UNIT (THE ORIGINAL WAS A 6 GB UNIT) THEY EMPTIED OUT SOME INFORMATION TO MAKE MORE ROOM. I SEE THIS AS A TEMPORARY FIX.I AM NOT CONFIDENT THIS WON'T HAPPEN AGAIN. MY CAR IS STILL UNDER AN EXTENDED WARRANTY.

Mileage: 72,547

THE ENTIRE SCREEN WENT BLACK AND IT STARTED SHOWING THE BACKUP CAMERA. I COULDN'T FIX IT EVEN BY RESTARTING IT. NOTIFICATIONS INCLUDED- CENTER DISPLAY UNAVAILABLE, IT ALSO AFFECTED THE TURN SIGNAL WHILE DRIVING AND CRUISE CONTROL. OTHER SAFETY FEATURES OF THE VEHICLE WERE ALSO UNAVAILABLE.

Mileage: 104,000

I WOULD LIKE TO PROVIDE INFORMATION REGARDING 2 PRELIMINARY EVALUATIONS IN 2020 THAT NHTSA HAS OPENED FOR A TESLA VEHICLE. 1.THE EXPANDED PROBE JUNE OVER TOUCHSCREEN FAILURES. 2.2015-2017 MODEL S AND 2016-2017 MODEL X VEHICLES REGARDING FAILURE OF LEFT OR RIGHT FRONT SUSPENSION FORE LINKS. I WOULD LIKE TO POINT OUT THAT ALTHOUGH NHTSA IS USED TO DEALING WITH "MODEL YEAR" VEHICLES, IT IS WELL KNOWN THAT TESLA DOES NOT FOLLOW THE CALENDAR YEAR MODELS LIKE OVER MANUFACTURERS. THEY INTRODUCE NEW FEATURES, FIXES, MODIFICATIONS IN REAL-TIME. I WANTED TO LET YOU KNOW THIS AS YOUR EVALUATIONS MAYBE SHOULD NOT BE CUT TO THE CALENDAR YEAR AND POSSIBLY GAIN INFORMATION ON THE TIME WHEN TESLA IMPLEMENTED A CHANGE TO THE PRODUCTION. I AM INCLUDING TWO INVOICES THAT I HAVE HAD TO PAY THIS YEAR AND HERE ARE SOME CONCERNS. 1. APRIL2020 - MCU REPLACEMENT. MY REPLACED MCU IS STILL EXHIBITING THE SAME ISSUES WHERE I CAN HAVE NO REAR CAMERA, NO BLINKING SOUND, EXTREME DELAYS IN THE TOUCHSCREEN, RANDOM REBOOTS. I AM CURRENTLY PROVIDING EVIDENCE TO TESLA IN ORDER FOR THEM TO FIX UNDER WARRANTY. THE ONIS IS ON ME HOWEVER IT SEEMS. TESLA'S OWN RECALL FOR THIS ISSUE HAS A LIMIT OF 8 YEARS OR 100,000 MILES. THIS IS NOT COVERING THE FACT THAT IT IS OLDER VEHICLES THAT EXHIBIT THIS ISSUE. THIS IS A DEFECT WHICH HAS BEEN PROVEN BY INDEPENDENT POST-TESLA SERVICE PERSONNEL WHICH I CAN PROVIDE YOU DIRECTION TO REVIEW THAT INFO. MY POINT HERE IS PLEASE DO NOT LET THEM GET AWAY WITH PROVIDING A HALF-SOLVED SOLUTION. THE MCU IN QUESTION IS USING NON-COMMERCIAL GRADE EMM MEMORY. 2. NOVEMBER2020 - FAILURE OF THE LEFT OR RIGHT FRONT SUSPENSION FORE LINKS. AFTER A VISIT TO A LOCAL SERVICE STATION, THEY MENTIONED THERE IS A PROBLEM. ATTACHED IS THE INVOICE FROM TESLA REPLACING THE FORE LINKS MENTIONED HERE. IN SUMMARY, MY CAR WAS MADE IN THE U.S. I HOPE YOU WILL HOLD TESLA ACCOUNTABLE.

Mileage: 148,787

SUSPECT MMC CHIP IS FAILING. HAVING INTERMITTENT BLACK SCREEN AND REBOOTING WITH LOSS OF REAR CAMERA FUNCTION ALSO LOSS OF CLIMATE CONTROL. CONTACTED TESLA WHO STATED MY SYMPTOMS DO NOT WARRANT REPLACEMENT OR REPAIR. THE BLACK SCREEN AND REBOOTING OCCURS WHEN STATIONARY AND ALSO WHILE DRIVING. ALSO LOSING BLUETOOTH CONNECTIVITY, AND MAP FUNCTION VERY SLOW TO LOAD. NAVIGATION SOMETIMES WILL NOT CALCULATE ROUTE.

Mileage: 7,000

17 INCH SCREEN IS LEAKING LIQUID CRYSTAL WHICH IS REAL STICKY AND MUST BE WIPED OFF EVERY DAY, CAR WAS AT HOME AND PARKED INSIDE. I HAVE SOME NOTES FROM TESLA AND A QUOTE OF $805.00 TO REPAIR IT. THEY ALSO SAID I AM NOT THE FIRST PERSON THAT THIS HAS HAPPENED TO!!!

Mileage: 43,000

REPEAT FAILURES OF THE CENTER CONSOLE SCREEN AND COMPLETE REPLACEMENT OF THE INSTRUMENT PANEL. CENTER CONSOLE SCREEN HAS HAD ISSUES SINCE PURCHASE WITH GOING TO BLACK SCREEN AND REBOOTING. NOW THE SCREEN WILL NOT REBOOT AND ALL SAFETY AND CONVIENIENCE FEATURES ARE DISABLED. NO REAR VIEW CAMERA, SIDE AND BACK DETECTION CAMERAS, AC, STEREO, HEADLIGHT, BRAKING FUNCTION CONTROLS, I HAVE A CALL INTO TESLA, BUT NO RESPONSE SO FAR. I AM AFRAID THAT I WILL NOT BE ABLE TO CHARGE THE CAR, THIS HAS HAPPENED TO MANY OWNERS. THIS IS A KNOWN ISSUE AND TESLA REFUSES TO RECALL. I WILL PROBABLY NEED TO REPLACE THE MCU AT A COST OF $2500.00, THIS ON TOP OF REPLACING A DEFECTIVE INSTRUMENT PANEL (IT DELAMINATED) AT A COST OF $750.00 (IT WAS $1500.00, TESLA REDUCED TO $750.00 AND DEMANDED THAT I SAY THAT I WAS FULLY SATISFIED WITH THE REPAIR PRIOR TO THE WORK OR THEY WOULD NOT REDUCE THE FEE). MY VEHICLE IS OUT OF WARRANTY BY LESS THAN 7K MILES. THE INSTURUMENT PANEL WAS AT LESS THAN 500 MILES OUT OF WARRANTY. THE REBOOTING OF THE CENTER CONSOLE SCREEN HAPPENS WHEN DRIVING AND HAS BEEN OCCURING SINCE PURCHASE. TESLA STATED IT WAS A NEED TO RESET BECAUSE THE CAR WAS PROCESSING TOO MUCH DATA. THEY WOULD TELL ME TO ERASE ALL NAVIGATION DATA, CLEAR ALLT HE INTERNET HISTORY AND SET THE INTERNET TO WWW.GOOGLE.COM. ANNOYING, DANGEROUS AND INEFFECTIVE. PLEASE DO SOMETHING ABOUT THIS!!! I KNOW YOU HAVE RECEIVED EXTENSIVE COMPLAINTS OVER THE COURSE OF YEARS. I HAVE ATTACHED A PHOTO OF THE INSTUMENT PANEL THAT WAS REPLACED. DELAMINATION IS A BUBBLE PATTERN THAT SPREADS ACROSS THE SCREEN MAKING IT DIFFICULT OR IMPOSSIBLE TO READ.. I HAVE LITERALLY REPLACED ALMOST EVERY MOVING PART ON THIS CAR (DRIVE TRAIN, WINDSHIELD WIPER MOTOR, DOOR HANDLES, TRUNK FITTINGS, HEAD AND TAIL LIGHTS DUE TO CONDENSATION, CONTINUOUS RATTLES. SOME OF THESE WERE COVERED UNDER WARRANTY, SOME NOT. UGH!

Mileage: 68,000

THE BATTERY TOOK A HUGE 10% DROP WHICH SEEMED TO BE ACROSS ALL SIMILAR MODELS TO PREVENT FIRES FROM OCCURRING. I BELIEVE THIS SHOULD HAVE BEEN A RECALL INSTEAD OF LIMITING THE BATTERY AND THE LAST TIME THIS CAR WAS IN FOR SERVICE, TESLA WAS NOT ABLE TO UPDATE THE FIRMWARE FURTHER FOR ANY ADDITIONAL LIMITATIONS THAT MIGHT BE PREVENTING FIRES.

Mileage: 135,000

TOUCHSCREEN FAILED ENTIRELY. TOUCHSCREEN HAD BEEN NOT OPERATING WELL FOR 5Y OR MORE, BUT COMPANY WOULD NOT TAKE RESPONSIBILITY. COMPANY REPORTED IT WAS DUE TO FIRMWARE OR SOFTWARE, BUT CLEAR THE MCU OR TOUCHSCREEN GRADUALLY LOST MORE AND MORE FUNCTIONALITY. WAS A SAFETY ISSUE WITH REAR CAMERA NOT ENGAGING AND VOICE COMMANDS FOR TRAFFIC OR GPS NOT WORKING, CLIMATE CONTROL ALSO INTERMITTENT. ALL FUNCTIONS WORSENED UNTIL FINAL FAILURE. EXTENDED WARRTANTY WAS NOT OFFERED. COMMUNICATION WAS WEAK AND INTERMITTENT, AND ITS OWN SAFETY ISSUES. NOW, REQUIRED TO PAY ENTIRE REPLACEMENT COST AND WORKING WELL.

Mileage: 30,000

THE MCU SCREEN HAS BUBBLES IN IT AND EVERY SO OFTEN JUST GOES BLACK.

Mileage: 68,000

THERE IS A KNOWN ISSUE WITH TESLA MEDIA CONTROL UNIT (MCU) DEAD OR WON'T TURN ON DUE TO POOR DESIGN OF THE EMMC MEMORIES. THE UNIT EVENTUALLY DIES ONCE THE MEMORIES ARE FULL AND THE UNIT WON'T TURN ON ANYMORE. SINCE THIS MCU IS THE HEART OF THE TESLA VEHICLE, ALL THE SAFETY FEATURES WILL BE DISABLE LIKE COLLISION SENSORS, HAZARD ALERT/NOTIFICATION, UNLOCK THE DOOR/WINDOWS FROM THE INSIDE, MOST OF THE GAUGES ON THE DASHBOARD ARE DISABLE, EVEN THE LANE TURN SIGNALS ARE DISABLE AND THE BACKUP CAMERA. MY UNIT WENT OUT SINCE MAY 2020, TESLA WILL NOT COVER THE DEFECTED UNIT, IT THEY WILL CHARGE ME OVER $1700 TO REPLACED A REFURBISHED ONE. THIS IS THE 3RD TIME THEY RESCHEDULE MY REPAIR SINCE THEY CLAIM THEY DON'T HAVE ALL THE PARTS IN STOCK. I'VE BEEN DRIVING THE CAR WITH A DEAD MCU FOR ALMOST 3 MONTHS. IT IS VERY UNSAFE WHEN I DRIVE THE DISABLE CAR ON THE ROAD.

THE TOUCHSCREEN WOULD BECOME LESS RESPONSIVE, THE POWER-UP TIME BECOMES LONGER, THE SCREEN WOULD FREEZE AND WOULD HAVE TO BE REBOOTED, OR EVEN TOTAL FAILURE OF THE MCU UNIT AND ONE DAY COMPLETE BLACKOUT OF SCREEN. THIS HAPPENS WHEN ITS STATIONARY AND DRIVING BOTH

Mileage: 60,000

MY AUTOMOBILE HAS BECOME UNRESPONSIVE. WHEN I ATTEMPT TO START IT, THE MESSAGE "SYSTEMS ARE POWERING UP" APPEARS BUT NOTHING HAPPENS. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND NOW 2 DAYS IN A ROW AND AM UNABLE TO DRIVE THE CAR AS IT DOES NOT ALLOW ME TO. I HAVE WAITED OVER 15 MINUTES WITH STILL NO RESPONSE. IT HAD REMAINED PARKED FOR 3 DAYS BEFORE TRYING TO OPERATE IT. I AM UNABLE TO RESET THE POWER ON THE CAR SINCE THE MEDIA CONTROL SCREEN STAYS BLACK. THE TESLA APP WILL NOT CONNECT TO THE CAR. THE WINDOWS, LIGHTS, DOOR LOCKS STILL OPERATE, BUT I AM UNABLE TO SHIFT THE CAR INTO DRIVE TO GET TO A SERVICE CENTER. I AM TOLD IT WILL BE $195 TO DIAGNOSE. I HAVE 102,132 MILES. THE ISSUES STARTED OCCURRING APPROXIMATELY 50K MILES AFTER I PURCHASED IT. IN FEBRUARY OF THIS YEAR, I REPLACED THE 12V BATTERY AFTER A WARNING INDICATION APPEARED AND TOLD ME I NEEDED TO. AT THIS TIME, THERE ARE NO INDICATIONS.

Mileage: 102,132

MEDIA CONTROL UNIT(MCU) FAILED DUE TO DESIGN FLAW OF MEMORY BEING OVERWRITTEN UNTIL IT HITS A LIMIT. ONCE THE LIMIT IS HIT, THE MCU NO LONGER WORKS. THE MCU CONTROLS THE BACK UP CAMERA AND TURN SIGNALS. BOTH NO LONGER WORK AND I AM NOT ABLE TO VIEW THE BACK UP CAMERA OR SIGNAL LANE CHANGES OR TURNS WHILE DRIVING.

Mileage: 111,375

DROVE OUT OF TOWN AND PARKED THE VEHICLE IN DRIVEWAY FOR ABOUT 5 HOURS, WHEN I RETUNED TO DRIVE IT BACK (10 PM) CENTER TOUCH SCREEN WAS BLANK. I NOTICED THAT THERE WAS LOSS OF FUNCTION OF NEARLY EVERYTHING IN THE VEHICLE. I COULD STILL DRIVE IT BUT WITH ABILITY TO USE TURN SIGNAL LIGHTS, OR HEADLIGHTS (VERY DANGEROUS DRIVE AT NIGHT). STEERING WHEEL BUTTONS, AC, AUDIO, PHONE BLUETOOTH, AND ALL CONTROLS OF THE VEHICLE WERE COMPLETELY LOST. IT WAS 90 DEGREES OUTSIDE THAT NIGHT AND HAD TO DRIVE WITHOUT AC, I COULD NOT MAKE OR RECEIVE PHONE CALLS DUE TO BLACK SCREEN, SUN ROOF COULD NOT BE OPENED. BASICALLY THE VEHICLE BECAME A BARE BASIC VEHICLE WITHOUT ANY OF THE SAFETY FEATURES OR EVEN THE BASIC FEATURE SUCH AS SIGNAL LIGHTS. I AM NOT SURE IF THERE WAS AN EMERGENCY IF AIRBAGS WOULD HAVE RESPONDED EITHER! THE CAR FELT JUST TOO SCARY TO DRIVE!! ODOMETER WOULD NOT COUNT THE MILES TOO, ODOMETER IS LOST AND APP SHOWS THE MILEAGE FROM YESTERDAY (EVEN THOUGH I DROVE 50 MILES ON IT TO GET HOME), I EVEN NOTICE BATTERY STARTED DRAINING FASTER WHILE I WAS DRIVING IT BACK HOME.. PERFORMED SOFT AND HARD RESET PER TESLA WEBSITE RECOMMENDATIONS WITHOUT ABILITY TO RESTORE ANY OF THE FUNCTIONS OR MAKE THE CENTER SCREEN DISPLAY ANYTHING. I ATTEMPTED CONNECTING THROUGH THE TESLA APP, AND ALTHOUGH I WAS ABLE TO CONNECT TO THE VEHICLE, THE CAR WOULD NOT RESPOND TO APP FOR ANY OF THE CONTROLS, CLIMATE ETC. CONTACTED TESLA NEXT MORNING AND THEY STATED THAT SINCE VEHICLE IS OUT OF WARRANTY THAT I WILL HAVE TO BRING IT TO SERVICE CENTER OR TOW IT IF UNSAFE TO DRIVE AND PAY FOR REPAIR TO RESTORE ITS FUNCTIONS. THE SMALL DASH SCREEN STILL WAS WORKING, BUT CONTINUES TO DISPLAY A MESSAGE TO "WAIT WHILE VEHICLE SYSTEMS POWER UP". IT IS COMPLETELY AN UNSAFE CAR AT THIS TIME ON EVERY LEVEL

Mileage: 107,484

THE MEDIA CONTROL UNIT (MCU) FAILED - THIS CONTROL UNIT SHOULD NOT BE A CONSUMABLE OR WEAR PART - WHEN IT FAILS THE TURN SIGNALS DO NOT OPERATE, THE WINDSHIELD DEFOGGER CANNOT BE OPERATED, AND MANY OTHER CRITICAL SAFETY SYSTEMS IMPACTED - THE MCU HAS BEEN ACTING UP AND NOT NORMAL FOR PAST 9 -12 MONTHS THEN FINALLY FAILED COMPLETELY 07/27/20

Mileage: 91,000

SOMETIME IN 2015/16 MY COMPUTER SYSTEM (INFOTAINMENT/MCU) STOPPED WORKING CORRECTLY. IT MOVED VERY SLOW, SCREEN WOULD LOAD SLOWLY, GPS LOADED EVEN SLOWER, CAR STOPPED RECOGNIZING THE KEY WAS IN THE CAR AND WEB CONNECTION STOPPED CONNECTING OR CONNECTED VERY SLOWLY. I ASKED THE SERVICE CENTER TO LOOK AT THIS DURING SEVERAL ROUTINE OR REPAIR VISITS AND I WAS ALWAYS TOLD IT WAS A FIRMWARE ISSUE. AFTER THEY UPDATE THE FIRMWARE, THE PROBLEM CONTINUED. I COMPLAINED ABOUT THIS DURING EVERY VISIT TO THE SERVICE CENTER AND ONLY RECENTLY REALIZED THAT THEY NEVER NOTED IT AS A 'CUSTOMER COMPLAINT' IN MY SERVICE RECORDS. THEY SIMPLY LISTED THAT THEY LOOKED AT IT AS PART OF THEIR ROUTINE COURTESY CHECK. THIS IS MISLEADING SINCE I DEFINITELY COMPLAINED AND ASKED THEM TO FIX IT. IN RECENT YEARS, THE SCREEN HAS STARTED RANDOMLY GOING BLACK AND OFTEN (WHILE DRIVING OR IDLE), THE GPS ONLY OCCASIONALLY WORKS, THE WEB NEVER WORKS (HASN'T WORKED FOR MORE THAN 2 YEARS). NOW TESLA SAYS MY MCU IS FAULTY AND I HAVE TO PAY $2500 FOR AN UPGRADE. IN THE MEANTIME, THE COMPUTER SYSTEM HAS INDICATED THE 12V BATTERY WAS BAD (I PAID TO REPLACE IT BUT BELIEVE THIS WAS AN MCU ERROR NOW THAT MY SYSTEM RARELY WORKS CORRECTLY). I'VE REPORTED THIS ISSUE WITH THE COMPUTER MORE THAN 6 OR 7 TIMES AND NO ONE WAS EVER ABLE TO DETERMINE THE CAUSE OR REPAIR IT. ONLY ON A RECENT VISIT IN 2019 WAS I TOLD THAT THE MCU WILL HAVE TO BE REPLACED AT MY EXPENSE.

MCU FAILURE - EMMC FAILED, RESULTING IN LOSS OF HVAC, CHARGING NOTIFICATIONS, TURN SIGNAL CLICKS, HEADLIGHT CONTROLS, LOSS OF REAR VIEW CAMERA ETC.

Mileage: 77,000

THE VIDEO SCRREN (MCU) GOES BLANK WHILE DRIVING AND NAVIGATING AND BACKING UP. WHILE BACKING INTO MY GARAGE TGE SCREEN WENT BLANK CAUSING DANGEROUS SITUATION NOT SEEING WHAT WAS BEHIND ME. WHILE NAVIGATING THE SCREEN WENT BLANK CAUSING ME TO MISS AN EXIT ON THE FREEWAY.

Mileage: 166,000

MY MCU (CONTROL SCREEN) FAILED, WENT BLACK AND DIDN'T COME BACK. THE CAR WAS STATIONARY IN A PARKING LOT. I DID A REBOOT AND IT FAILED TO REBOOT. CONTACTED TESLA AND TOOK TO SERVICE CENTER WHERE THEY SAID IT NEEDED TO BE REPLACED.

Mileage: 90,000

MAY BE RELATED TP PE 20-010 IN MY CAR SOMETIMES AC IS OFF IMMEDIATELY ALOS IN COMBINATION WITH REARVIEW MIRROR IS SET TO REVERSE DRIVING POSITION. SOMETIMES IT HAPPENS TOGETHER EVEN WHILST DRIVING FORWARD. DEPENDING ON WEATHER CONDITIONS VISIBILITY IS REDUCED IMMEDIATELY TRY TO PULL OVER TO EMERGENCY LANE IS DANGEROUS AS MIRROR ONLY SHOWS SURFACE OF TARMAC. SOMETIMES THIS HAPPENS IN CORRELATION TO STUCK OR SPUTTERED MUSIC OR A MCU RESET OUT OF THE BLUE.

Mileage: 60,000

THE MEDIA CONTROL UNIT (TOUCH SCREEN SYSTEM IN TESLA USED TO CONTROL MANY COMPONENTS OF THE CAR IS LEAKING A LIQUID, AND HAS MADE IT VERY DIFFICULT TO MAKE CHANGES AS THE TOUCH SENSITIVITY WAS IMPACTED). THE MEDIA CONTROL UNIT IS USED TO CONTROL THE LOCKING/UNLOCKING OF DOORS AND TRUNK, THE AIR CONDITIONER, THE VEHICLE'S CHARGING PORT, ETC.

MAIN SCREEN TURNS OFF. THE 17" CENTER SCREEN FREEZES AND THEN TURNS OFF NOT LETTING USE REST CAMERA, DOOR UNLOCK, AND HVAC.

Mileage: 60,000

MEDIA CONTROL UNIT THAT CONTROLS THE CAR STOPPED FUNCTIONING ALTOGETHER. CAR WAS NOT OPERATIONAL.

Mileage: 35,793

MCU FAILED AND I WAS NOT ABLE TO DRIVE MY CAR. IF I WAS TO DRIVE NO TURN SIGNALS WERE ACTIVE AND YOUR UNABLE TO CHARGE.TESLA CHARGED ME 1500 DOLLARS FOR A REPLACEMENT. *TR

ISSUE IS FAILING MCU FREQUENTLY WILL TURN OFF AND STAY OFF. TAKING 10 MINUTES TO COME BACK ON. THIS KEEPS EVERYTHING FROM HAZARDS TO REAR VIEW CAMERA FROM WORKING.

Mileage: 48,000

MCU THE MAIN DISPLAY IS SLOW TO RESPOND AND INTERNET ACCESS DOES NOT WORK AS IT SHOULD. SCREEN BLINKS/TURNS OFF RANDOMLY. *TR

Mileage: 52,000

MY EMMC CHIP FAILED IN MCU WHEN VEHICLE WAS FIVE YEARS OLD WITH LESS THAN SIXTY THOUSANDS MILES. NO REAR VIEW CAMERA, NO ACCESSORIES ARE WORKING, NO AC, TOUCH SCREEN WENT BLACK. WITH 'PIN TO DRIVE' ACTIVATED CAR BECOMES A BRICK: YOU CAN'T ENTER PIN BECAUSE SCREEN DOESN'T WORK - CAN'T START/DRIVE. REPLACEMENT WITH REMANUFACTURED UNIT (NOT EVEN NEW) COST $2000!!! *TR

Mileage: 60,000

VEHICLES MCU (MIDDLE CONTROL UNIT) STOPPED WORKING. BLINKERS WOULD NOT WORK, SO I WAS UNABLE TO SIGNAL WHILE DRIVING. THE REARVIEW CAMERA STOPPED WORKING AS WELL AND THE AC SYSTEM WAS STUCK ON. *TR

EXACTLY AS DESCRIBED IN YOUR OPEN INVESTIGATION, NHTSA ACTION NUMBER: PE20010. THE TOUCHSCREEN DISPLAY WENT BLACK ON 02/23/20, NO TOUCHSCREEN-RELATED FUNCTIONS WORKED (INCLUDING CAMERA DISPLAYS, NAVIGATION, CHARGING, ETC). TESLA SERVICE STATION REPLACED THE MCU (3/10/20-3/20/20), AT MY EXPENSE, EVEN THOUGH THIS FLASH DEVICE FAILS BECAUSE OF TESLA'S OWN EXTREMELY HIGH NUMBER OF PROGRAM-ERASE CYCLES -- AND THAT MASSIVE DATA TRANSFER BENEFITS ONLY TESLA, NOT THE CAR OWNER. THEY INSTALL MCUS THAT FAIL DUE TO THE HIGH DEMANDS PLACED ON THEM BY THE COMPANY, FOR THE COMPANY. THEN THEY CHARGE THE CONSUMER FOR A REPLACEMENT, AND THIS WILL HAPPEN AGAIN AND AGAIN. *TR

Mileage: 26,000

TOUCHSCREEN FAILURE DUE TO EMMC CHIP. THIS RENDERED MANY OF THE VEHICLE FUNCTIONS USELESS, SUCH AS AC, TURN SIGNALS, HIGH-BEAMS, RADIO, NAVIGATION, BACK UP CAMERA, PROXIMITY SENSORS, GARAGE DOOR OPENER, INFOTAINMENT INFO, AND CHARGING. I WAS TOLD BY A TESLA SERVICE CENTER REP THAT IF BATTERY FAIL DO TO NOT BEING ABLE TO CHARGE IT WOULD BE ON ME. EVEN THOUGH THAT FUNCTION WAS RENDERED USELESS DUE TO THE SCREEN FAILURE. THE CAR WAS PARKED IN THE GARAGE WHILE CHARGING WHEN THIS HAPPENED, I WOKE UP TO A BLACK SCREEN THE NEXT MORNING. *TR

Mileage: 167,000

THE TESLA MCU1 IS KNOWN TO FAIL AS HIGHLIGHTED BY MANY RESPECTABLE NEWS AGENCIES. THERE ARE EVEN SHOPS AROUND THE COUNTRY SPECIALIZING IN THIS CRAZY REPAIR THAT INVOLVES HACKING THE CAR. THE MCU IN MY CAR IS BEGINNING TO FAIL AND WILL BLACK OUT/FREEZE RANDOMLY. BASICALLY THE IDEAL USE FOR IT, IS NOT TO USE IT SO IT DOESN'T CRASH. WHEN IT DOES, I EXPERIENCE LOSS OF AUDIBLE AND VISUAL TOUCHSCREEN FEATURES, SUCH AS INFOTAINMENT, NAVIGATION, AND WEB BROWSING, AND LOSS OF THE REAR-CAMERA IMAGE DISPLAY WHEN IN REVERSE GEAR. AFTER SEVERAL REBOOTS, IT DOES BOOT UP, OFTEN WIFI DOES NOT WORK, 3G CONNECTION DOES NOT WORK, MAPS TAKE A LONG TIME TO LOAD AS I AM DRIVING AND NAVIGATING ANY OF THE OPTIONS CAUSES THE UNIT TO FREEZE. IT TAKES ADDITIONAL REBOOTS TO RESOLVE THESE ISSUES. THIS IS A BIG ISSUE CONSIDERING ALL LIGHTS, SUSPENSION FEATURES, AC AND PRETTY MUCH ALL ASPECTS OF THE CAR ARE CONTROLLED FROM HERE. EVEN THOUGH THE CAR IS IN WARRANTY, TESLA'S SOLUTION IS TO RESET THE CAR AND WEAR THE EMMC MORE. *TR

Mileage: 63,875

MCU -TOUCHSCREEN FAILING. THE SCREEN IS LITERALLY MELTING/SEPARATING. TESLA SERVICE HAS TOLD ME THAT THIS IS THE FIRST STEP TOWARD SCREEN FAILURE BUT THEY CAN NOT TELL ME WHEN IT WILL FAIL. COST TO REPAIR IS APPROXIMATELY $2,500.00. WITH A LONG TRIP IN THE NEXT MONTH, I WILL NEED TO REPLACE OR RISK A POTENTIAL SAFETY ISSUE. *TR

Mileage: 67,000

TESLA MODEL S ONBOARD MEMORY HAS FAILED LEADING TO NO USE OF MAIN INTERIOR SCREEN. OUT INDICATOR LIGHTS AND HIGH BEAMS DO NOT WORK MAKING IT VERY UNSAFE TO OPERATE. THIS HAPPENS TO MANY TESLA'S WITH THE MCU V1. THE CHIP THEY USE BECOMES CORRUPTED AND CAN CAUSE ALL SORTS OF DAMAGE. *TR

Mileage: 167,000

THE TESLA MODEL S HAS A BAD MCU UNIT (MEDIA CONTROL UNIT) EVERY CAR MADE SUFFERS FROM A PROGRAMMING OVERLOAD THAT RUINS THE TEGRA 3 EMMC FLASH MEMORY. ONCE THE MEMORY CORRUPTS, THE MEDIA CONTROL UNIT SHUTS OFF PERMANENTLY. A DRIVER CAN END UP STRANDED BECAUSE THE CAR WILL ALSO STOP CHARGING OR LIMIT THE CHARGE TO 21%. THE SAFETY SYSTEMS ATTACHED TO THE MEDIA CONTROL UNIT ARE ALL OFF AND NO LONGER FUNCTION. SAFETY BACKUP CAMERAS, AUDIBLE ALERTS AND PERIMETER ALARMS THAT WOULD TELL YOU IF A PERSON/OBJECT IS IN PROXIMITY TO THE CAR, ALL NO LONGER FUNCTION. THE INABILITY TO KNOW AND REACT TO THESE SAFETY SYSTEMS PRESENTS A LIFE/SAFETY ISSUE. A CHILD COULD BE BEHIND THE CAR AND THE CAR WILL NOT ALERT THE DRIVER AND THE DRIVER CANNOT SEE BECAUSE THE CAMERA IS ALSO OFF. THE CARS MEDIA CONTROL UNIT ALSO SHUTS OFF MID-DRIVE. THE UNIT TURNING OFF WITHOUT WARNING, PRESENTS A LIFE SAFETY ISSUE.

Mileage: 80,000

TESLA HAS LIMITED CHARGING SPEED AFTER A 2019.16.X SOFTWARE UPDATE TO ALMOST 3X SLOWER, FOLLOWING REPORTS OF FIRES WITH CARS WHILE JUST SITTING THERE. THE CAR HAS ADDITIONALLY BEGAN DETERIORATE QUICKLY AS DISTANCE AVAILABLE TO DRIVE AFTER THE 2019.16.X UPDATE HAS GONE DOWN AS WELL. THIS IS NOW KNOWN ON THE INTERNET AS "BATTERYGATE" AND "CHARGEGATE". DUE TO LACK OF COMMUNICATION FROM TESLA ON THIS ISSUE AND FIRES SURROUNDING CARS WITH SIMILAR BATTERIES, I AM NOT CONFIDENT THE ISSUE HAS BEEN RESOLVED WITH JUST SOFTWARE AND THE CAR IS COMPLETELY SAFE TO OPERATE WITH THE BATTERY IT WAS SOLD WITH. I AM NOT EVEN SURE IT IS SAFE TO SLEEP UNDER THE SAME ROOF AS WHERE IT IS BEING PARKED.

Mileage: 61,000

I WAS DRIVING ON THE 15N FREEWAY ABOUT 1 MILE SOUTH OF THE HW 78 ON FEB 10 2020 AT APROX 07:30AM. I HAD AUTOPILOT ENGAGED AND I WAS DRIVING IN A STRAIGHT LINE (NOT CHANGING LANES) AT NORMAL FREEWAY SPEEDS, SUDDENLY I WAS SPINNING OUT AND HIT THE RIGHT SIDE WALL OF THE FREEWAY TOTALING MY CAR. UNFORTUNATELY I DON'T HAVE A CLEAR MEMORY OF HOW THE EVENT STARTED, I JUST REMEMBER RUNNING IN AUTOPILOT ON MY WAY TO WORK THEN SPINNING OUT AND HITTING THE WALL. ONCE THE EVENT STARTED IT WAS UNRECOVERABLE, AND WAS OVER IN A FEW SECONDS.

Mileage: 99,000

IN MAY 2019 OUR TESLA MODEL S P85D BATTERY CHARGING CAPACITY REDUCED FROM ABOUT A MAXIMUM CHARGE OF 248 MILES TO ABOUT 218 MILES. TESLA DID NOT NOTIFY US THAT THIS WOULD HAPPEN AND AFTER SEVERAL PHONE CALLS AND LETTERS THERE HAS NOT EXPLANATION OR INFORMATION AS TO WHY IT OCCURRED.

Mileage: 38,000

SHORTLY AFTER UPDATING THE VEHICLE WITH TESLA'S SOFTWARE UPDATES 2019.16.1 AND 2019.16.2, IT WAS DISCOVERED FOR THE FIRST TIME THAT THE VEHICLE HAD SUFFERED FROM A SUDDEN AND IMMEDIATE LOSS OF APPROXIMATELY 26 MILES OF RANGE AS A RESULT OF THE PAIR OF SOFTWARE UPDATES. THE UPDATES IN QUESTION ALSO SEVERELY DECREASED THE SUPERCHARGING SPEEDS FOR THE VEHICLE. IN ADDITION, THE SOFTWARE UPDATES ISSUED BY TESLA DID NOT DISCLOSE ANYTHING WITH REGARDS TO THE RANGE LOSS OR DECREASED CHARGING SPEEDS. TESLA HAS RELEASED UPDATES SINCE INITIAL RANGE-REDUCING AND CHARGE-SPEED LIMITING UPDATES WHICH WERE SUPPOSED TO AND PURPORTEDLY WERE ISSUED TO CORRECT THE PROBLEMS, HOWEVER, THERE IS NO SIGNIFICANT CHANGE OR INCREASE IN RANGE OR CHARGING FOR THE VEHICLE TO DATE. NOTE - THIS COMPLAINT HAS BEEN SUBMITTED BY LEGAL COUNSEL WHO CURRENTLY REPRESENTS THE AFFECTED OWNER FOR THIS SPECIFIC VEHICLE. LEGAL COUNSEL HERE ALSO SERVES AS COUNSEL TO THE PUTATIVE CLASS MEMBERS AND NAMED CLASS PLAINTIFF IN THE LITIGATION CURRENTLY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NO. 5:19-CV-01422-VKD.

TOUCH SCREEN CONTROL PANEL HAS BEEN DETERIORATING OVER THE PAST 2 YEARS. SINCE THE SCREEN IS AN INTEGRAL PART OF THE VEHICLE CONTROL SYSTEM FUNCTIONALITY OF THE VEHICLE CONTROL IS BEGINNING TO BE IMPACTED. TESLA HAS HAD A KNOWN PROBLEM, BUT HAS NOT BEEN WILLING TO REPAIR OR REPLACE. I BELIEVE THIS IS A SAFETY CONCERN THAT NHTSA SHOULD INVESTIGATE AND THAT TESLA SHOULD BE HELD ACCOUNTABLE.

THE DRIVER OF THE TESLA (VIN ENTERED) REPORTED THAT THE TESLA WAS OPERATED IN AUTOPILOT WHEN IT STRUCK OUR PARKED CAR. OUR CAR WAS PARKED ON A RESIDENTIAL STREET WITH A 25MPH SPEED LIMIT. BOTH CARS SUSTAINED SIGNIFICANT DAMAGE RENDERING THEM UN-DRIVABLE. SEE THE ATTACHED PHOTOS OF OUR DAMAGED PARKED CAR AND THE TESLA.

BEGINNING IN JUNE, THE SUBJECT VEHICLE SUFFERED FROM A SEVERE AND SUDDEN DECREASE IN THE AMOUNT OF RANGE AVAILABLE AS A DIRECT RESULT OF SOFTWARE UPDATES ISSUED BY TESLA WITHOUT DISCLOSURE TO OWNERS. PRIOR TO THE UPDATES, THE SUBJECT VEHICLE HAD APPROXIMATELY 255 RATED MILES AVAILABLE. FOLLOWING UPDATES 2019.16.1 AND 2019.16.2, THE SUBJECT VEHICLE SUFFERED IMMEDIATELY FROM A RANGE DROP TO 225 AVAILABLE MILES. THE SUBJECT VEHICLE HAS ALSO BEEN UNABLE TO CHARGE FULLY AND NOW SUFFERS FROM DECREASED CHARGING SPEEDS. THE OWNER OF THE SUBJECT VEHICLE WENT TO NCDS ARBITRATION, SEEKING A MANUFACTURER REPLACEMENT OF THE BATTERY UNDER WARRANTY, BUT THE ARBITRATOR DECIDED THAT THERE WAS NO PROOF OF DEFECT. TESLA CLAIMS THAT THIS IS NORMAL DEGRADATION. HOWEVER, THE NEGATIVE EFFECTS WERE CAUSED SOLELY BY TESLA'S SOFTWARE UPDATES, FOR WHICH IT HAS YET TO DISCLOSE WHETHER THERE ARE CARS AFFECTED AND POTENTIALLY AT HIGHER RISK OF CATCHING ON FIRE. TESLA HAS FAILED TO COMMUNICATE ANYTHING WITH REGARDS TO THE SAFETY OF THE AFFECTED VEHICLES AND HAS CONTINUED TO MAKE ADJUSTMENTS TO THE SOFTWARE WITHOUT PROVIDING OWNERS WITH ANY NOTICE OR INFORMATION THAT THEIR VEHICLE MAY BE AFFECTED. THE OWNER OF THIS VEHICLE WAS DENIED A WARRANTY REPLACEMENT AFTER HAVING THE CLAIMS ARBITRATED WITH NATIONAL CENTER FOR DISPUTE SETTLEMENT, WHERE THE ARBITRATOR FOUND THAT THERE WAS NO MANUFACTURING DEFECT. THE SUBJECT VEHICLE CONTINUES TO SUFFER FROM A HIGH RATE OF BATTERY LOSS WHEN THE CAR IS PARKED AND NOT IN OPERATION. THE CAR HAS NOT REGAINED ANY MILEAGE AS A RESULT OF TESLA'S MOST RECENT UPDATES THAT HAVE ATTEMPTED TO REMEDY THE SITUATION. THE SUBJECT VEHICLE SUFFERS FORM REDUCED CHARGING SPEEDS AND IS NOT CAPABLE OF REACHING THE SAME NUMBER OF MILES AS IT DID BEFORE.

Mileage: 42,000

ON MAY 20TH, 2019, THE SUBJECT VEHICLE WAS UPDATED WITH TESLA'S SOFTWARE UPDATES AND LOST OVER 20 MILES OVERNIGHT. THE VEHICLE HAS SUFFERED FROM A THROTTLING OF PERFORMANCE, CHARGING SPEEDS, AND A LOWERED MAXIMUM BATTERY VOLTAGE CAPACITY WHICH HAS LED TO A SIGNIFICANT DECREASE IN THE NUMBER OF RATED MILES AVAILABLE. TESLA HAS DENIED A BATTERY WARRANTY REPLACEMENT BY CLAIMING THAT THERE IS NO DEFECT. TESLA CLAIMS THAT THE UPDATES WERE ISSUED TO IMPROVE BATTERY LONGEVITY AND HEALTH. HOWEVER, THEY ARE DOING SO TO AVOID REPLACING THESE UNDER WARRANTY AND/OR COMPENSATING OWNERS FOR THE LOSS IN RANGE. THIS APPEARS TO BE IN RESPONSE TO THE GROWING NUMBER OF BATTERY FIRES THAT HAVE OCCURRED WITH TESLA VEHICLES THAT ARE PARKED AND NOT IN OPERATION. TESLA HAS FAILED TO COMMUNICATE ANYTHING WITH REGARDS TO THE SAFETY OF THE AFFECTED VEHICLES AND HAS CONTINUED TO MAKE ADJUSTMENTS TO THE SOFTWARE WITHOUT PROVIDING OWNERS WITH ANY NOTICE OR INFORMATION THAT THEIR VEHICLE MAY BE AFFECTED. THE OWNER OF THIS VEHICLE WAS DENIED A WARRANTY REPLACEMENT AFTER HAVING THE CLAIMS ARBITRATED WITH NATIONAL CENTER FOR DISPUTE SETTLEMENT, WHERE THE ARBITRATOR FOUND THAT THERE WAS NO MANUFACTURING DEFECT. THE SUBJECT VEHICLE CONTINUES TO SUFFER FROM A HIGH RATE OF BATTERY LOSS WHEN THE CAR IS PARKED AND NOT IN OPERATION. THE CAR HAS NOT REGAINED ANY MILEAGE AS A RESULT OF TESLA'S MOST RECENT UPDATES THAT HAVE ATTEMPTED TO REMEDY THE SITUATION. THE SUBJECT VEHICLE SUFFERS FORM REDUCED CHARGING SPEEDS AND IS NOT CAPABLE OF REACHING THE SAME NUMBER OF MILES AS IT DID BEFORE.

Mileage: 40,541

SOFTWARE UPDATES BY TESLA HAVE LIMITED RANGE USAGE BY LOWERING THE AVAILABLE VOLTAGE MAX CAPACITY FOR CHARGING. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 137,000

WHEN DOOR UNLOCKS VIA FOB PROXIMITY OR UNLOCK COMMAND, THE DOOR ITSELF ALSO OPENS. THIS HAPPENED WHEN STATIONARY IN THE CAR AND APPROACHING THE CAR. I DID NOT ATTEMPT TO DO THIS WHEN THE CAR WAS IN MOTION. THE DOOR MUST ALWAYS BE MANUALLY CLOSED WHEN THIS HAPPENS.

Mileage: 129,000

PREVIOUS TESLA SOFTWARE ALLOWED REAR VIEW CAMERA TO MITIGATE THE MODEL S'S BLINDSPOTS. CURRENT SOFTWARE UPDATE (VERSION 9) HAS LIMITED THE ABILITY TO USE THE REAR VIEW CAMERA AS A BLIND SPOT MONITOR THUS MAKING THE VEHICLE LESS SAFE.

THIS A COMPLAINT ABOUT THE FATAL TESLA CRASH IN FORT LAUDERDALE. EVEN THOUGH THE NTSB IS INVESTIGATING THIS CRASH THE INQUIRY IS LIKELY TO TAKE MORE THAN A YEAR. I AM CERTAIN THAT THIS CRASH WAS CAUSED BY YET ANOTHER SUSPENSION FAILURE. HTTP://MIAMI.CBSLOCAL.COM/2018/05/10/NTSB-TO-INVESTIGATE-FIERY-CRASH-OF-TESLA-IN-FT-LAUDERDALE/ CRASH SCENE PHOTOGRAPHS SHOW THAT THE RH BACK WHEEL AND SUSPENSION HAVE FALLEN OFF THE CAR. THE ROAD IS RELATIVELY STRAIGHT AT THE CRASH SITE. THERE IS JUST A SINGLE SKID MARK WHERE THE CAR SUDDENLY WENT SIDEWAYS. THERE IS NO INDICATION OF THE CAR SPINNING OUT OF CONTROL DUE TO TAKING A CURVE TOO FAST. THE SKID MARK SHOWS A VERY SUDDEN SWERVE TO THE WRONG SIDE OF THE ROAD AND INTO THE WALL. THE VIDEO SHOWS WHAT APPEARS TO BE A DETACHED WHEEL AND TIRE LYING IN THE ROADWAY. IT IS ALSO VERY CONCERNING THAT TESLAS BURST INTO FLAMES SO EASILY AND THAT THE ELECTRIC DOOR HANDLES BECOME INOPERATIVE PREVENTING OCCUPANTS OR RESCUERS FROM OPENING THEM. ONCE AGAIN THE EARLY STAGE OF THESE FIRES SEEMS TO BE FUELLED BY THE 7 GALLONS OF ETHYLENE GLYCOL. THE STORED ENERGY IN THE BATTERIES CAN EASILY BOIL OFF THE WATER CONTENT OF THE COOLANT CAUSING IT TO BECOME HIGHLY FLAMMABLE. THE FIRE DOES NOT YET APPEAR TO HAVE IGNITED THE ACTUAL BATTERIES SINCE THESE BURN WITH A WHITE HEAT AND THE INDIVIDUAL CELLS EXPLODE LIKE FIRECRACKERS. THIS SITUATION IS EXTREMELY DANGEROUS. PLEASE ACT IMMEDIATELY BEFORE MORE LIVES ARE LOST.

Mileage: 10,000

REPORTEDLY: ON 5-8-18 ABOUT 7 PM IN FORT LAUDERDALE FLORIDA ALONG THE 1300 BLOCK OF SEABREEZE BOULEVARD; TWO TEENAGERS WERE TRAPPED AND BURNED TO DEATH AFTER CRASHING A TESLA MODEL S. A THIRD TEENAGER WAS EJECTED AND SERIOUSLY INJURED. IT WAS A SINGLE CAR ACCIDENT. EXCESSIVE SPEED IS THOUGHT TO BE A FACTOR. FRIENDS OF THE VICTIMS WERE FOLLOWING THE TESLA IN ANOTHER VEHICLE, AND SAID THE VEHICLE WAS ENGULFED IN FLAMES PREVENTING WOULD BE RESCUERS FROM PULLING THE TRAPPED TEENAGERS FROM THE VEHICLE. ONLOOKERS WATCHED THEIR VICTIMS STRUGGLE AS THEY BURNED TO DEATH. THERE IS VIDEO OF THE TRAPPED VICTIMS BURNING TO DEATH. DID ALL THE AIRBAGS DEPLOY? WHY DID THE BATTERY CATCH FIRE AND POSSIBLY EXPLODE? WAS CRASH AVOIDANCE ACTIVE, IF SO DID IT FAIL? WERE ALL THE VICTIMS WEARING SEATBELTS? DID THE CAR HAVE SAFETY FEATURES TO DETECT PEOPLE NOT WEARING SEATBELTS AND WARNING SYSTEM?

CAR HAD BEEN RENTED IN NOVEMBER 2016 FROM A TURO MEMBER FOR FOUR DAYS IN LAS VEGAS. THE CAR HAD BEEN IN STOP AND GO TRAFFIC WITH THE AUTOPILOT ON. THE CAR SENSED TRAFFIC MOVING CAUSING THE TESLA'S AUTOPILOT TO MOVE AT 10MPH. THEN THE CAR'S AUTOPILOT MALFUNCTIONED AND CRASHED INTO ANOTHER CAR THAT WAS ATTEMPTING TO MERGE LANES. DAMAGES TOTALED $3100 FOR THE TESLA AND UNKNOWN FOR THE OTHER VEHICLE. CAR HAD BEEN ADVERTISED AS BEING ABLE TO DRIVE ITSELF

Mileage: 30,000

WE HAVE HAD THE CAR (PURCHASED USED WITH 24K MILES) FOR 7 MONTHS AND HAVE NOW HAD TO HAVE A SECOND DOOR HANDLE REPLACED. WHEN BROKEN, THE DOOR HANDLES WILL PRESENT BUT NOT OPEN. THIS CAN BE DANGEROUS WHEN IN BAD WEATHER OR NEIGHBORHOODS. BECAUSE THESE ARE ELECTRIC SELF PRESENTING HANDLES, THEY COST $800 WHEN NOT COVERED BY WARRANTY (OURS STILL ARE). APPARENTLY THIS IS A VERY COMMON PROBLEM WITH OTHER TESLA OWNERS HAVING TO REPLACE MULTIPLE DOOR HANDLES. THEIR IS CLEARLY A FLAW IN THE DESIGN OF THESE DOOR HANDLES THAT TESLA HAS NOT RECTIFIED. FORCING CUSTOMERS TO PAY $800 FOR OUT OF WARRANTY DEFECTIVE DOOR HANDLES SEEMS UNREASONABLE.

Mileage: 41,000

THE CAR WAS STOPPED IN STOP AND GO TRAFFIC ON LAS VEGAS BOULEVARD WITH AUTO-PILOT ENGAGED (BOTH ACCELERATION/DE-ACCELERATION/BREAKING AND STEERING). WHEN THE CAR IN FRONT BEGAN TO MOVE, THE TESLA BEGAN TO ACCELERATE. I WAS NOT PAYING ATTENTION AND ANOTHER CAR TRIED TO MERGE INTO MY LANE. THE AUTO-PILOT FAILED TO RECOGNIZE THE OTHER CAR AND COLLIDED AT APPROXIMATELY 10MPH, CAUSING MINOR EXTERNAL DAMAGE TO BOTH VEHICLES. DAMAGE FOR TESLA CAME TO $600. VEHICLE WAS A RENTAL FROM TURO

Mileage: 20,000

I WAS STOPPED AT A RED LIGHT AT AN INTERSECTION THE EVENING OF MARCH 2, 2016, WITHOUT ANY NOTICE, THE CAR ABRUPTLY ACCELERATED AND HIT THE CAR IN FRONT OF ME. MY FOOT WAS ONLY ON THE BRAKE, SO THERE WAS NO REASON FOR THE CAR TO MOVE FORWARD, THERE WAS DAMAGE TO MY CAR, THE CAR IN FRONT OF ME AND A THIRD CAR. I EXPERIENCE THIS ACCELERATION PROBLEM OCCURRED WITH THIS CAR BEFORE, BUT NO HAZARDOUS EVENT OCCURRED. IS THERE A PROBLEM WITH THE COMPUTER OVERRIDING THE CONTROL OF THIS CAR?

Mileage: 28,500

HAZARDOUS FEATURE -- DO NOT USE -- NOTIFY TESLA IMMEDIATELY -- INCIDENT 1) I TESTED THE RECENTLY DOWNLOADED "AUTOPILOT" FEATURE ON A FREEWAY WITH SOLID LINES AT BOTH EDGES AND A DASHED LINE BETWEEN THE TWO LANES. SPEED WAS 70MPH, WIND LIGHT, VISIBILITY GOOD IN DAYLIGHT, TRAVELING IN THE RIGHT LANE. WHEN THE VEHICLE ENCOUNTERED AN OFF-RAMP (ON THE RIGHT) WHERE THE RIGHT EDGE WHITE LINE FOLLOWED THE RAMP'S RIGHT EDGE, ALL HELL BROKE LOOSE. THE CAR TRIED TO FOLLOW THE LINE FOR THE RAMP. I BRAKED AND STEERED LEFT, WINDING UP IN THE TRIANGULAR NO-MANS-LAND DEFINED BY THE RIGHT LANE OF THE FREEWAY, THE RAMP, AND THE VARIOUS BARRIERS AND LANDSCAPING AT THE TOP OF THE TRIANGLE. I ACCELERATED OUT OF THE TRIANGLE, WONDERING WHY THIS FEATURE WAS RELEASED BY TESLA. INCIDENT 2) A FEW MILES LATER, NOT HAVING LEARNED ANYTHING I GUESS, I REACTIVATED "AUTOPILOT." ANOTHER FEW MILES LATER A SMALL BIRD FLEW IN FRONT OF THE CAR. HELL BROKE LOOSE AGAIN AS THE CAR BRAKED AND SWERVED OUT OF THE SLOW LANE INTO THE FAST LANE. FORTUNATELY THERE WAS NO TRAFFIC NEARBY. I RECOVERED MY TRACK AND DEACTIVATED THE "AUTOPILOT." THIS FEATURE IS JUST KIDS' STUFF, NOT READY FOR THE REAL WORLD. RECOMMENDATIONS: 1) INSTRUCT TESLA TO DELETE THIS FEATURE FROM THEIR CARS IMMEDIATELY; LIVES COULD BE SAVED IF THEY DO SO. 2) OTHER MANUFACTURER'S CARS WITH AN "AUTOPILOT" KIND OF FEATURE MUST BE TESTED FOR HAZARDOUS BEHAVIORS. GOOD LUCK. THIS STUFF IS DANGEROUS. I WILL ALSO BE NOTIFYING TESLA OF THESE INCIDENTS.

Mileage: 2,200

I LEFT MY GIRLFRIEND IN THE CAR WHILE I WENT INTO A COURTHOUSE FOR ABOUT AN HOUR. I TOOK THE KEY (PROXIMITY SENSOR) WITH ME, BECAUSE SHE SAID SHE DIDN'T NEED THE AIR CONDITIONER OR RADIO. WHILE I WAS GONE, SHE DISCOVERED SHE WAS LOCKED IN. SHE COULDN'T OPEN THE DOOR OR WINDOWS. THIS SITUATION IS A DEATH TRAP. FORTUNATELY, I THINK THIS CAN BE FIXED BY A SOFTWARE UPDATE, WHICH TESLA DOES REMOTELY AND ROUTINELY. WHEN I CALLED THE COMPANY, I SPOKE TO A SALESMAN, WHO REFERRED ME TO TECH SUPPORT, WHO DROPPED MY CALL AFTER ABOUT 10 MINUTES ON HOLD. THIS WOULD HAVE KILLED HER IF I HAD BEEN DETAINED LONGER. JDL

Mileage: 26,000