2015 TESLA MODEL S Electrical System Problems

My 2015 Tesla Model S has a serious safety issue where the vehicle suddenly reverts to Park while driving and will not stay in Drive. I had the car serviced at Tesla’s Austin Ridgepoint location, and they documented that the issue was “resolved” and “validated,” but the problem continues exactly the same. Tesla replaced the rear motor speed sensor, performed tests, and charged me $522 for the repair. However, the vehicle still cannot stay in Drive and remains unsafe to operate. After I reported that the repair did not fix the issue, Tesla deleted the entire service appointment and technician notes from my account, removing documentation of the failed repair. This is a critical safety defect involving unexpected shifting behavior and high-voltage component concerns. Tesla has not resolved the issue and has removed evidence of the repair attempt from my service history. I am requesting NHTSA assistance so Tesla properly addresses this safety hazard.

My 2015 Tesla Model S has a serious safety issue where the vehicle suddenly reverts to Park while driving and will not stay in Drive. I had the car serviced at Tesla’s Austin Ridgepoint location, and they documented that the issue was “resolved” and “validated,” but the problem continues exactly the same. Tesla replaced the rear motor speed sensor, performed tests, and charged me $522 for the repair. However, the vehicle still cannot stay in Drive and remains unsafe to operate. After I reported that the repair did not fix the issue, Tesla deleted the entire service appointment and technician notes from my account, removing documentation of the failed repair. This is a critical safety defect involving unexpected shifting behavior and high-voltage component concerns. Tesla has not resolved the issue and has removed evidence of the repair attempt from my service history. I am requesting NHTSA assistance so Tesla properly addresses this safety hazard.

I had been driving in the rain and the battery got wet. This was found to be due to corroded umbrella valves which allowed water to get in. The car had not been submerged or in deep water, simple driving on the interstate. The car gave me a warning "Service is required-car may not restart." I started out for the service center and the car failed after 65 miles. I thankfully was in a safe place when it happened. I had to be towed from Portland, Maine to Londonderry, NH for service. The umbrella valves were replaced at my cost $1,871.12). The umbrella valve problem is occurring on many models and Tesla is repairing them on the newer models, free of charge. They are not calling it a recall (it's a Service Notice) but I think I should be reimbursed for the repair since they should repair this potentially dangerous problem on all models, not just newer models.

I had been driving in the rain and the battery got wet. This was found to be due to corroded umbrella valves which allowed water to get in. The car had not been submerged or in deep water, simple driving on the interstate. The car gave me a warning "Service is required-car may not restart." I started out for the service center and the car failed after 65 miles. I thankfully was in a safe place when it happened. I had to be towed from Portland, Maine to Londonderry, NH for service. The umbrella valves were replaced at my cost $1,871.12). The umbrella valve problem is occurring on many models and Tesla is repairing them on the newer models, free of charge. They are not calling it a recall (it's a Service Notice) but I think I should be reimbursed for the repair since they should repair this potentially dangerous problem on all models, not just newer models.

An investigation has been conducted into a persistent and widespread defect affecting the 2015 Tesla Model S and other early models equipped with the first-generation Media Control Unit (MCU1). This defect manifests as the physical degradation and spontaneous leakage of a sticky adhesive substance from the edges of the vehicle's central infotainment screen and instrument cluster. The leaking substance is not merely a cosmetic issue but presents a credible safety risk to vehicle occupants and the vehicle itself. The substance is a source of Volatile Organic Compounds (VOCs), a class of chemicals with a low boiling point that are known to off-gas into the ambient air, a problem exacerbated by high temperatures. Exposure to these compounds can lead to both acute and long-term health consequences, including respiratory irritation, headaches, and in some cases, serious chronic illnesses. Furthermore, the presence of flammable solvents and components within the adhesive, combined with the heat generated by the electronic components of the MCU1, creates a potential fire risk. This report is submitted to the NHTSA to provide a detailed, technical analysis of the adhesive degradation and leakage in the 2015 Tesla Model S. The purpose is to formally document this specific defect as a safety issue that warrants regulatory action, separate from but related to the manufacturer's previous recall for the MCU1's eMMC memory wear. It is essential to demonstrate that the adhesive failure is not a cosmetic inconvenience but a distinct material failure with serious implications for occupant health and vehicle safety. This report aims to provide the necessary evidence and analysis to support a formal investigation and a comprehensive recall that fully addresses this physical defect.

An investigation has been conducted into a persistent and widespread defect affecting the 2015 Tesla Model S and other early models equipped with the first-generation Media Control Unit (MCU1). This defect manifests as the physical degradation and spontaneous leakage of a sticky adhesive substance from the edges of the vehicle's central infotainment screen and instrument cluster. The leaking substance is not merely a cosmetic issue but presents a credible safety risk to vehicle occupants and the vehicle itself. The substance is a source of Volatile Organic Compounds (VOCs), a class of chemicals with a low boiling point that are known to off-gas into the ambient air, a problem exacerbated by high temperatures. Exposure to these compounds can lead to both acute and long-term health consequences, including respiratory irritation, headaches, and in some cases, serious chronic illnesses. Furthermore, the presence of flammable solvents and components within the adhesive, combined with the heat generated by the electronic components of the MCU1, creates a potential fire risk. This report is submitted to the NHTSA to provide a detailed, technical analysis of the adhesive degradation and leakage in the 2015 Tesla Model S. The purpose is to formally document this specific defect as a safety issue that warrants regulatory action, separate from but related to the manufacturer's previous recall for the MCU1's eMMC memory wear. It is essential to demonstrate that the adhesive failure is not a cosmetic inconvenience but a distinct material failure with serious implications for occupant health and vehicle safety. This report aims to provide the necessary evidence and analysis to support a formal investigation and a comprehensive recall that fully addresses this physical defect.

What happened? While driving my 2015 Tesla Model S, the main touchscreen (MCU) began intermittently going black, disabling access to essential vehicle controls, navigation, climate settings, and rear-view camera display. At times when the MCU was functioning, the rear-view camera feed would still display a black screen upon shifting into Reverse, leaving me without any rear visibility. Component or system that failed: Media Control Unit (MCU1) / eMMC memory failure Rear-view camera and/or associated wiring harness Safety risk: The intermittent blackouts of the MCU and loss of rear camera feed created significant safety hazards, especially when reversing or attempting to adjust driving settings while in motion. The loss of rear visibility increased the risk of collision with pedestrians, cyclists, or obstacles. The MCU failure also limited access to defrost/defog controls and turn signal audio feedback. Problem reproduction and confirmation: Tesla Service has confirmed both the MCU1 hardware failure and the rear-view camera malfunction. The problems occurred repeatedly before being inspected. Inspection: The vehicle has been inspected by Tesla Service Center technicians, who diagnosed both the failing MCU1 and the defective rear-view camera. Warning messages or symptoms prior to failure: For MCU: slow system performance, frozen screen, then intermittent complete blackouts while driving. For rear-view camera: black or distorted camera feed when in Reverse, even when the MCU display was otherwise operational. These issues began occurring in June 2025 and became progressively worse until Tesla inspection on July 6, 2025.

What happened? While driving my 2015 Tesla Model S, the main touchscreen (MCU) began intermittently going black, disabling access to essential vehicle controls, navigation, climate settings, and rear-view camera display. At times when the MCU was functioning, the rear-view camera feed would still display a black screen upon shifting into Reverse, leaving me without any rear visibility. Component or system that failed: Media Control Unit (MCU1) / eMMC memory failure Rear-view camera and/or associated wiring harness Safety risk: The intermittent blackouts of the MCU and loss of rear camera feed created significant safety hazards, especially when reversing or attempting to adjust driving settings while in motion. The loss of rear visibility increased the risk of collision with pedestrians, cyclists, or obstacles. The MCU failure also limited access to defrost/defog controls and turn signal audio feedback. Problem reproduction and confirmation: Tesla Service has confirmed both the MCU1 hardware failure and the rear-view camera malfunction. The problems occurred repeatedly before being inspected. Inspection: The vehicle has been inspected by Tesla Service Center technicians, who diagnosed both the failing MCU1 and the defective rear-view camera. Warning messages or symptoms prior to failure: For MCU: slow system performance, frozen screen, then intermittent complete blackouts while driving. For rear-view camera: black or distorted camera feed when in Reverse, even when the MCU display was otherwise operational. These issues began occurring in June 2025 and became progressively worse until Tesla inspection on July 6, 2025.

Many air bubbles are appearing towards the bottom of the instrument panel on our 2015 Tesla Model S. This started a couple of weeks ago and the bubbles are increasing in size and number and they are moving upwards. The bubbles don’t presently obscure important driver information such as the transmission mode (drive, park, reverse, neutral), remaining battery range (e.g. 80%), car speed (mph), parking sensor distance, brake light status, car door open, frunk open, tailgate open, time, outdoor temperature, car lights on/off, warning lights, etc. However, the bubbles likely will do so in the future. Much of this information is vital for safe driving (e.g. transmission mode, speed (mph), remaining battery range, brake light status, and warning lights). As such this display should be replaced by Tesla at nominal or no charge to the owner. According to the internet, the cause of these air bubbles is a failed seal around the instrument cluster that allows a lamination fluid between the LCD display and the cover glass to leak out. It is a very common problem with older Model S’s. It is a critical safety problem.

Many air bubbles are appearing towards the bottom of the instrument panel on our 2015 Tesla Model S. This started a couple of weeks ago and the bubbles are increasing in size and number and they are moving upwards. The bubbles don’t presently obscure important driver information such as the transmission mode (drive, park, reverse, neutral), remaining battery range (e.g. 80%), car speed (mph), parking sensor distance, brake light status, car door open, frunk open, tailgate open, time, outdoor temperature, car lights on/off, warning lights, etc. However, the bubbles likely will do so in the future. Much of this information is vital for safe driving (e.g. transmission mode, speed (mph), remaining battery range, brake light status, and warning lights). As such this display should be replaced by Tesla at nominal or no charge to the owner. According to the internet, the cause of these air bubbles is a failed seal around the instrument cluster that allows a lamination fluid between the LCD display and the cover glass to leak out. It is a very common problem with older Model S’s. It is a critical safety problem.

Car isn't cooling while supercharging. Problem originated while at Tesla Collision in Fort Lauderdale. Mike DiPietro, the general mgr stated they don't have a supercharger at Tesla Collision Fort Lauderdale to test it and they're not willing to drive it to the supercharger to test it because it's a service issue. When I dropped the car off it cooled while supercharging and now that it's not cooling while supercharging it presents a fire and safety hazard because it will only cool the moment the car is unplugged from the supercharger and then cools full blast for 45 minutes after the car is unplugged. I am well aware of the proper functioning of the cooling of 2015 Tesla Model S P90DL's because I have two of them and have since 2017. The fact that the cooling system kicks ONLY AFTER I UNPLUG from the supercharger clearly indicates the car sees a need to cool but because of a software issue. MIKE DIPIETRO, THE GENERAL MGR OF TESLA COLLISION FORT LAUDERDALE IS NOW THREATENING TO SUE ME BECAUSE I'M REPORTING A FIRE SAFETY/ACCELERATED BATTERY DEGRADATION ISSUE AND I SIMPLY WANT TO PICK THE CAR UP IN THE CONDITION WHICH i DELIVERED IT WHERE THE SUPERCHARGING WAS WORKING PROPERLY COOLING WHILE SUPERCHARGING. THREATENING LEGAL ACTION BECAUSE I'M REPORTING AN ISSUE THEY MAY NEED TO COORDINATE WITH TESLA SERVICE TO FIX AMOUNTS TO BULLYING. If I pick the car up it implies my consent the car is fixed and is NOT a fire safety hazard. They are unwilling to fix the supercharging fire the car is presenting because Tesla Service is a separate entity than Telsa Collision. This is NOT a valid excuse and reason not to fix this fire and safety issue. Please coordinate so that I may forward the chronological email chain which clearly shows the fire and safety issue can be clearly traced back to the [XXX] service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car isn't cooling while supercharging. Problem originated while at Tesla Collision in Fort Lauderdale. Mike DiPietro, the general mgr stated they don't have a supercharger at Tesla Collision Fort Lauderdale to test it and they're not willing to drive it to the supercharger to test it because it's a service issue. When I dropped the car off it cooled while supercharging and now that it's not cooling while supercharging it presents a fire and safety hazard because it will only cool the moment the car is unplugged from the supercharger and then cools full blast for 45 minutes after the car is unplugged. I am well aware of the proper functioning of the cooling of 2015 Tesla Model S P90DL's because I have two of them and have since 2017. The fact that the cooling system kicks ONLY AFTER I UNPLUG from the supercharger clearly indicates the car sees a need to cool but because of a software issue. MIKE DIPIETRO, THE GENERAL MGR OF TESLA COLLISION FORT LAUDERDALE IS NOW THREATENING TO SUE ME BECAUSE I'M REPORTING A FIRE SAFETY/ACCELERATED BATTERY DEGRADATION ISSUE AND I SIMPLY WANT TO PICK THE CAR UP IN THE CONDITION WHICH i DELIVERED IT WHERE THE SUPERCHARGING WAS WORKING PROPERLY COOLING WHILE SUPERCHARGING. THREATENING LEGAL ACTION BECAUSE I'M REPORTING AN ISSUE THEY MAY NEED TO COORDINATE WITH TESLA SERVICE TO FIX AMOUNTS TO BULLYING. If I pick the car up it implies my consent the car is fixed and is NOT a fire safety hazard. They are unwilling to fix the supercharging fire the car is presenting because Tesla Service is a separate entity than Telsa Collision. This is NOT a valid excuse and reason not to fix this fire and safety issue. Please coordinate so that I may forward the chronological email chain which clearly shows the fire and safety issue can be clearly traced back to the [XXX] service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The component that Tesla has stated is the part that is failing is the MCU (Media Control Unit) which was a recalled part at one point but then Tesla decided to replace only a single part of the MCU which was the eMMC (embedded MultiMedia Card). Luckily the vehicle was not driving when it completely shut down and would not start back up but I was stuck in a restaurants drive-thru for roughly 4 hours till I could get a tow truck to come tow it. The tow truck had to put the car on dollies as the vehicle would not enter tow mode nor would it enter its emergency neutral mode so the vehicle could be moved. The windows would not go up or down and luckily the trunk was able to open because if not then I would have been stuck outside my vehicle as the door handles did not come out after I got out of it and closed the door behind me. Please read the messages from the tech as you will see that they tried to act as if they did not know what was going on with my vehicle but then i asked something else and they stated exactly what the issue was but supposedly could not confirm it was that unless they charged me a diagnosis fee and "got hands on" which I'm sure that info of what was wrong with my vehicle was nothing they needed to get their hands on. There were no warning lamps or messages UNTIL the vehicle shut off on me in the drive-thru and then the warnings started to populate staying that the vehicle was off, vehicle could not detect brake being pressed, and that the vehicle was not detecting the key. The repair estimate is no longer available in my app for some reason, probably because I did not repair the vehicle as they were wanting me to upgrade to the new MCU that is in the current vehicles and it would have been roughly $2,400.00. Just today, the vehicle would not start, would not move my seat or anything to its memorized position when I got in the vehicle and the screen was frozen, just as it did when the original recall happened of the MCU/eMMC, photo/videoattached.

The component that Tesla has stated is the part that is failing is the MCU (Media Control Unit) which was a recalled part at one point but then Tesla decided to replace only a single part of the MCU which was the eMMC (embedded MultiMedia Card). Luckily the vehicle was not driving when it completely shut down and would not start back up but I was stuck in a restaurants drive-thru for roughly 4 hours till I could get a tow truck to come tow it. The tow truck had to put the car on dollies as the vehicle would not enter tow mode nor would it enter its emergency neutral mode so the vehicle could be moved. The windows would not go up or down and luckily the trunk was able to open because if not then I would have been stuck outside my vehicle as the door handles did not come out after I got out of it and closed the door behind me. Please read the messages from the tech as you will see that they tried to act as if they did not know what was going on with my vehicle but then i asked something else and they stated exactly what the issue was but supposedly could not confirm it was that unless they charged me a diagnosis fee and "got hands on" which I'm sure that info of what was wrong with my vehicle was nothing they needed to get their hands on. There were no warning lamps or messages UNTIL the vehicle shut off on me in the drive-thru and then the warnings started to populate staying that the vehicle was off, vehicle could not detect brake being pressed, and that the vehicle was not detecting the key. The repair estimate is no longer available in my app for some reason, probably because I did not repair the vehicle as they were wanting me to upgrade to the new MCU that is in the current vehicles and it would have been roughly $2,400.00. Just today, the vehicle would not start, would not move my seat or anything to its memorized position when I got in the vehicle and the screen was frozen, just as it did when the original recall happened of the MCU/eMMC, photo/videoattached.

EMMC failed prior to recall and was replaced by 3rd party vendor. Recall reimbursement was denied. Emailed Tesla multiple times without response

EMMC failed prior to recall and was replaced by 3rd party vendor. Recall reimbursement was denied. Emailed Tesla multiple times without response

The window will not go down either due to software, electrical or hardware issues. The window motors have gone out had have had to be replaced. Likely, another motor has failed. In the 2015 Model S in order to open the door the window must lower an inch or more to clear the door frame. When the window will not lower due to software, electrical or hardware issues, the door is difficult to open and may crack/break the window. The is a safety issue getting into and out of the vehicle. The most recent issue is dated below. There have been other issues previously.

The window will not go down either due to software, electrical or hardware issues. The window motors have gone out had have had to be replaced. Likely, another motor has failed. In the 2015 Model S in order to open the door the window must lower an inch or more to clear the door frame. When the window will not lower due to software, electrical or hardware issues, the door is difficult to open and may crack/break the window. The is a safety issue getting into and out of the vehicle. The most recent issue is dated below. There have been other issues previously.

The MCU that controls the climate and Advanced Driver Assistance Systems stops working while driving. I sent a service request to TESLA and they replied that my older MCU1 is failing because of the new software updates. It isn't the eMMC card hardware failure, but the symptoms and safety concerns are the same. None of the controls work, as the main screen goes blank and resets while driving. TESLA told me the fix for this problem is to upgrade to MCU2, which they fail to provide for free as a safety recall. There was already a recall for the MCU memory chip failing and causing the same safety concern. The car disables the Advanced Driver Assistance Systems when this problem occurs. It happens about once or twice a month for the last year.

The MCU that controls the climate and Advanced Driver Assistance Systems stops working while driving. I sent a service request to TESLA and they replied that my older MCU1 is failing because of the new software updates. It isn't the eMMC card hardware failure, but the symptoms and safety concerns are the same. None of the controls work, as the main screen goes blank and resets while driving. TESLA told me the fix for this problem is to upgrade to MCU2, which they fail to provide for free as a safety recall. There was already a recall for the MCU memory chip failing and causing the same safety concern. The car disables the Advanced Driver Assistance Systems when this problem occurs. It happens about once or twice a month for the last year.

This is an updated video related to an issue I previously reported. I’m becoming increasingly concerned by the idea that Tesla’s recommended remediation is to replace the car’s MCU. However, the MCU in my car was upgraded to a newer version in July 2021. There are serious safety concerns with the need to perform a “soft reset” while the vehicle is operational (as seen in the video). Please feel free to reach out with any additional questions. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an updated video related to an issue I previously reported. I’m becoming increasingly concerned by the idea that Tesla’s recommended remediation is to replace the car’s MCU. However, the MCU in my car was upgraded to a newer version in July 2021. There are serious safety concerns with the need to perform a “soft reset” while the vehicle is operational (as seen in the video). Please feel free to reach out with any additional questions. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The high voltage junction box in my Tesla Model S reported issues. Took my car to Tesla service center in Charlotte NC in November. Its now been 3 months and my car has yet to be repaired by Tesla. They claimed would be repaired within 2 weeks and have arbitrarily been bumping the repair date out nonstop every few weeks to now being 3 months delayed. My understanding is that Tesla used parts from a company no longer making this part and they have no solution. This is crazy I have been without my car this long by them.

The high voltage junction box in my Tesla Model S reported issues. Took my car to Tesla service center in Charlotte NC in November. Its now been 3 months and my car has yet to be repaired by Tesla. They claimed would be repaired within 2 weeks and have arbitrarily been bumping the repair date out nonstop every few weeks to now being 3 months delayed. My understanding is that Tesla used parts from a company no longer making this part and they have no solution. This is crazy I have been without my car this long by them.

While driving on the freeway, I thought I heard a rattling from the sunroof, and so I cracked the sunroof to 12% open, and then closed it again. The moment the sunroof closed, smoke with an electrical burn smell began billowing in through the air vents in the front of the car. We immediately opened the car windows to allow fresh air and exited the highway. Smoke continued to pour into the cabin while I pulled the car to the side of the road in a residential neighborhood. The car was parked within ~2 minutes of the smoke initiating. During this time, there were no warnings or hazards that I noticed on the dashboard. My family grabbed their immediate belongings and got out of the car, while I turned on the hazard lights, and also then exited the vehicle, popping the trunk of the car and the frunk to allow smoke to dissipate. The smoke didn’t seem to decrease after pulling to the side, nor opening and venting the car. After being at the side of the road for probably 1-2 minutes, a visible fire sprung up at the intersection of the hood/front windshield at which point I called 911. The fire quickly spread to consume the hood and cabin of the vehicle. Multiple explosions from the vehicle were seen and heard, sounding like gunshots at times, drawing many concerned neighbors from their homes. By the time the first responders arrived, the front of the car and cabin were largely consumed down to the metal framework, and the trunk had fallen shut and was also on-fire.

While driving on the freeway, I thought I heard a rattling from the sunroof, and so I cracked the sunroof to 12% open, and then closed it again. The moment the sunroof closed, smoke with an electrical burn smell began billowing in through the air vents in the front of the car. We immediately opened the car windows to allow fresh air and exited the highway. Smoke continued to pour into the cabin while I pulled the car to the side of the road in a residential neighborhood. The car was parked within ~2 minutes of the smoke initiating. During this time, there were no warnings or hazards that I noticed on the dashboard. My family grabbed their immediate belongings and got out of the car, while I turned on the hazard lights, and also then exited the vehicle, popping the trunk of the car and the frunk to allow smoke to dissipate. The smoke didn’t seem to decrease after pulling to the side, nor opening and venting the car. After being at the side of the road for probably 1-2 minutes, a visible fire sprung up at the intersection of the hood/front windshield at which point I called 911. The fire quickly spread to consume the hood and cabin of the vehicle. Multiple explosions from the vehicle were seen and heard, sounding like gunshots at times, drawing many concerned neighbors from their homes. By the time the first responders arrived, the front of the car and cabin were largely consumed down to the metal framework, and the trunk had fallen shut and was also on-fire.

Driving my car and it completely gives out in the middle of traffic without any warning or alter almost causing an accident. When asked about the absence of alert they said I may or may not get one and I should be lucky it just cut off (randomly in traffic mind you) because if it didn’t it would’ve burst into flames. Being the Rear Drive Unit is the second most important part of the vehicle an alert should be given 100% of the time as no alert could cause injury to myself or other drivers. This means there are other Tesla drivers out there with a probable chance of their randomly car stopping without any control of the vehicle endangering lives. This oddly happens 60 days outside my 8 year warranty when I haven’t any issues at all and receive alerts for everything down to my fob key being low on battery. In addition the whole time they were just trying to convince to get a new one because they just happen to be running a limited time promo that I can transfer my free supercharging to a new vehicle if I purchased. A lot of people have reported (down to the day) of their car dying suddenly after warranty but no avail Tesla says they won’t goodwill repair my vehicle although I could’ve died or been seriously injured.

Driving my car and it completely gives out in the middle of traffic without any warning or alter almost causing an accident. When asked about the absence of alert they said I may or may not get one and I should be lucky it just cut off (randomly in traffic mind you) because if it didn’t it would’ve burst into flames. Being the Rear Drive Unit is the second most important part of the vehicle an alert should be given 100% of the time as no alert could cause injury to myself or other drivers. This means there are other Tesla drivers out there with a probable chance of their randomly car stopping without any control of the vehicle endangering lives. This oddly happens 60 days outside my 8 year warranty when I haven’t any issues at all and receive alerts for everything down to my fob key being low on battery. In addition the whole time they were just trying to convince to get a new one because they just happen to be running a limited time promo that I can transfer my free supercharging to a new vehicle if I purchased. A lot of people have reported (down to the day) of their car dying suddenly after warranty but no avail Tesla says they won’t goodwill repair my vehicle although I could’ve died or been seriously injured.

My MCU (onboard computer system) glitched out and the screen began flickering. I lost all of the Advanced Driver Assistance Systems, navigation, music, phone link, sunroof venting, climate control, including defrost. The screen froze and I had no functions. This has happened 4 times, possibly a 5th time, while driving in the last 6000 miles. I put in a service request to Tesla and they ran a remote diagnosis, and told me that the old MCU1 is overwhelmed by the new software updates. Their solution was for me to upgrade to the newer MCU2 at my cost. I am afraid to drive my car as it will malfunction while I need the safety features, like basic defrost or AC in the 105 degree heat in Phoenix. Tesla acknowledged that the previous MCU1 failure due to the eMMC chip was a recall, but this is a new problem that has not yet been acknowledged by Tesla as a recall problem.

My MCU (onboard computer system) glitched out and the screen began flickering. I lost all of the Advanced Driver Assistance Systems, navigation, music, phone link, sunroof venting, climate control, including defrost. The screen froze and I had no functions. This has happened 4 times, possibly a 5th time, while driving in the last 6000 miles. I put in a service request to Tesla and they ran a remote diagnosis, and told me that the old MCU1 is overwhelmed by the new software updates. Their solution was for me to upgrade to the newer MCU2 at my cost. I am afraid to drive my car as it will malfunction while I need the safety features, like basic defrost or AC in the 105 degree heat in Phoenix. Tesla acknowledged that the previous MCU1 failure due to the eMMC chip was a recall, but this is a new problem that has not yet been acknowledged by Tesla as a recall problem.

As I arrived home after a 50 mile trip, I pressed the homelink indicator on the central console of my 2015 Tesla model S and found it was inactive (the garage door didn't go up). I then pressed other areas on the central console and found none of them responded to the touch of my finger. This included all functions (e.g., temperature, defroster, lights, rear camera, navigation, radio, turn car off, etc.). Unlike a previous incident that I reported (reference # 11459567) , the center display did not go black, it just became inoperable. This is definitely a safety hazard. It can not be fixed while driving. One must stop the car and exit to turn the car off, or one must stop the car and press 2 buttons on the steering wheel to reboot the center console. This might be difficult to do while driving on the highway. I will reboot the center console the next time I drive the car, and I am sure it will be fixed. However, this is a problem that should not have occurred. (Present software version 2022.8.10.12, updated recently)

As I arrived home after a 50 mile trip, I pressed the homelink indicator on the central console of my 2015 Tesla model S and found it was inactive (the garage door didn't go up). I then pressed other areas on the central console and found none of them responded to the touch of my finger. This included all functions (e.g., temperature, defroster, lights, rear camera, navigation, radio, turn car off, etc.). Unlike a previous incident that I reported (reference # 11459567) , the center display did not go black, it just became inoperable. This is definitely a safety hazard. It can not be fixed while driving. One must stop the car and exit to turn the car off, or one must stop the car and press 2 buttons on the steering wheel to reboot the center console. This might be difficult to do while driving on the highway. I will reboot the center console the next time I drive the car, and I am sure it will be fixed. However, this is a problem that should not have occurred. (Present software version 2022.8.10.12, updated recently)

Driver door of vehicle will unexpectedly and randomly unlatch and open whenever the vehicle is unlocked. While moving, as well as parked and when vehicle is unattended.

Driver door of vehicle will unexpectedly and randomly unlatch and open whenever the vehicle is unlocked. While moving, as well as parked and when vehicle is unattended.

I brought the car in with working air, which included heating and a feature called Climate Keeper. I brought the car in with working Supercharging. I got the car back with broken Climate Keeper and soon after broken air, completely broken, and broken Supercharging. Also now the hood is bent.

I brought the car in with working air, which included heating and a feature called Climate Keeper. I brought the car in with working Supercharging. I got the car back with broken Climate Keeper and soon after broken air, completely broken, and broken Supercharging. Also now the hood is bent.

Instrument cluster not powering on or crashes/glitches while operating the vehicle. This makes the vehicle unsafe to drive while auto pilot is engaged because the auto pilot system stops operating which could lead to a serious accident. The vehicle speedometer and all other instrument cluster warning systems are unavailable because the screen is off/not working. Tesla has performed a remote diagnostic and claims no issues are identified. They then proceed to upsell me the new infotainment system that will rectify this problem for $3,000 dollars.

Instrument cluster not powering on or crashes/glitches while operating the vehicle. This makes the vehicle unsafe to drive while auto pilot is engaged because the auto pilot system stops operating which could lead to a serious accident. The vehicle speedometer and all other instrument cluster warning systems are unavailable because the screen is off/not working. Tesla has performed a remote diagnostic and claims no issues are identified. They then proceed to upsell me the new infotainment system that will rectify this problem for $3,000 dollars.

The rear trunk will not open. An actuator locked the trunk yet the system shows it to be open. The manual opening mechanism inside the rear trunk area does not override the actuator and the trunk will not open. A warning sound does operate - alerting the driver - yet there is no access to or from the trunk using any of the electronic systems (in-vehicle buttons, mobile app or exterior buttons or handles). The manufacturer is scheduled to repair the defect within 10 days.

The rear trunk will not open. An actuator locked the trunk yet the system shows it to be open. The manual opening mechanism inside the rear trunk area does not override the actuator and the trunk will not open. A warning sound does operate - alerting the driver - yet there is no access to or from the trunk using any of the electronic systems (in-vehicle buttons, mobile app or exterior buttons or handles). The manufacturer is scheduled to repair the defect within 10 days.

Driver side display is distorted due to glue leak at cconsole. This is a known issue for Tesla and they are directing customers to replace their entertainment console fully at $1,500. This issue causes distortion in sunlight conditions and the following cannot be viewed clearly: Miles avail, driver gauge (park, Reverse, Neutral, drive), mph, car status, car position and warnings.

Driver side display is distorted due to glue leak at cconsole. This is a known issue for Tesla and they are directing customers to replace their entertainment console fully at $1,500. This issue causes distortion in sunlight conditions and the following cannot be viewed clearly: Miles avail, driver gauge (park, Reverse, Neutral, drive), mph, car status, car position and warnings.

The contact owns a 2015 Tesla Model S. The contact stated that the liquid crystal display was leaking from the instrument panel causing a glare while driving. The dealer was contacted and informed the contact that the instrument panel needed to be replaced at his expense. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 92,000.

The contact owns a 2015 Tesla Model S. The contact stated that the liquid crystal display was leaking from the instrument panel causing a glare while driving. The dealer was contacted and informed the contact that the instrument panel needed to be replaced at his expense. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 92,000.

Tesla Refused honey my warranty! My car stopped charging fully. Would only charge to 23%. Took it to Tesla, they said a row of battery not functioning correctly and since the battery is under warranty until 12/2/2023 I would not be charged. But, Left car with Tesla Service on 6/7/22 for warranty battery replacement as confirmed by Tesla same day with no charge to customer per warranty item. On 6/23/22, car is but Myra Vasquez and Tesla informed that I would have to pay 1432.10 to fix and retrieve my car after which I reminded them the original reason for the service is under warranty and I should not pay anything per Tesla Service on 6/7/22. Warranty expires 12/2/2023 so I am well within my rights. Under duress and to be able to retrieve my car I had to agree to the service or would have not way to go to work or take my children to school.

Tesla Refused honey my warranty! My car stopped charging fully. Would only charge to 23%. Took it to Tesla, they said a row of battery not functioning correctly and since the battery is under warranty until 12/2/2023 I would not be charged. But, Left car with Tesla Service on 6/7/22 for warranty battery replacement as confirmed by Tesla same day with no charge to customer per warranty item. On 6/23/22, car is but Myra Vasquez and Tesla informed that I would have to pay 1432.10 to fix and retrieve my car after which I reminded them the original reason for the service is under warranty and I should not pay anything per Tesla Service on 6/7/22. Warranty expires 12/2/2023 so I am well within my rights. Under duress and to be able to retrieve my car I had to agree to the service or would have not way to go to work or take my children to school.

Rear drive unit failure Failed while driving, letters turned red and car became unresponsive. Car later became responsive between 3-10 seconds. Has occurred 5 times in a week. Dealer claims moisture to drive unit is what caused it and repair was covered under warranty except the harness attached to it, dealer charged me $599 for the harness. If seals are failing and allowing moisture to happen, which then leads vehicles to be unresponsive while driving is a huge risk. Please look into this, there are others online with the same issue

Rear drive unit failure Failed while driving, letters turned red and car became unresponsive. Car later became responsive between 3-10 seconds. Has occurred 5 times in a week. Dealer claims moisture to drive unit is what caused it and repair was covered under warranty except the harness attached to it, dealer charged me $599 for the harness. If seals are failing and allowing moisture to happen, which then leads vehicles to be unresponsive while driving is a huge risk. Please look into this, there are others online with the same issue

The contact owns a 2015 Tesla Model S. The contact stated that the camera behind the rearview mirror overheated after driving for approximately 6 hours. Additionally, the other cameras became inoperable. The auto pilot lost vision of the line and drove over the line. The contact stated that the auto connection disconnected. The contact stated that after the computer cooled down the system operated as designed. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The consumer stated he resolved the issue. The problem was a faulty cable.

The contact owns a 2015 Tesla Model S. The contact stated that the camera behind the rearview mirror overheated after driving for approximately 6 hours. Additionally, the other cameras became inoperable. The auto pilot lost vision of the line and drove over the line. The contact stated that the auto connection disconnected. The contact stated that after the computer cooled down the system operated as designed. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The consumer stated he resolved the issue. The problem was a faulty cable.

The contact owns a 2015 Tesla Model S. The contact stated that while attempting to start the vehicle, the vehicle took 5 – 10 minutes to be started. The contact stated that the doors and apps were inoperable. The contact stated that there were several error messages displayed. The contact was concerned about the vehicle stalling. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 73,000. The VIN was not available.

The contact owns a 2015 Tesla Model S. The contact stated that while attempting to start the vehicle, the vehicle took 5 – 10 minutes to be started. The contact stated that the doors and apps were inoperable. The contact stated that there were several error messages displayed. The contact was concerned about the vehicle stalling. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 73,000. The VIN was not available.

Wheel speed sensor kept getting disconnected. When it does, systems like ABS, traction control, and other anti-collisions systems are disabled immediately. This resulted in lost of vehicle control on wet pavement. The service center replaced the sensor twice but the problem continues to pop up randomly. They won’t look at the issue unless I pay for troubleshooting at $150/hr with no limit of how long or if they will find something.

Wheel speed sensor kept getting disconnected. When it does, systems like ABS, traction control, and other anti-collisions systems are disabled immediately. This resulted in lost of vehicle control on wet pavement. The service center replaced the sensor twice but the problem continues to pop up randomly. They won’t look at the issue unless I pay for troubleshooting at $150/hr with no limit of how long or if they will find something.

A recall for my main media control unit was announced in March 2021. I have STILL not received the replacement unit from Tesla. My main screen goes black while driving. I lose ability to control HVAC, navigation, music, suspension, security etc. I also am unable sometimes to drive the vehicle from standing as the car will "reboot" unexpectedly.

A recall for my main media control unit was announced in March 2021. I have STILL not received the replacement unit from Tesla. My main screen goes black while driving. I lose ability to control HVAC, navigation, music, suspension, security etc. I also am unable sometimes to drive the vehicle from standing as the car will "reboot" unexpectedly.

Car door would not open or get stuck.

Car door would not open or get stuck.

I have developed bubbles in my central LED display. The car was being serviced. They were repairing a recalled eMMC chip. When I receive the car back, the central touchscreen had bubbles. They tell me that I need to replace it for a cost of $797. I am told that this is a safety issue oh, a fact that I can readily believe

I have developed bubbles in my central LED display. The car was being serviced. They were repairing a recalled eMMC chip. When I receive the car back, the central touchscreen had bubbles. They tell me that I need to replace it for a cost of $797. I am told that this is a safety issue oh, a fact that I can readily believe

The contact owns a 2015 Tesla Model S. The contact stated that the Media Control Unit eMMC screen was blank and inoperable. The vehicle was taken to the local dealer where it was diagnosed that a chip replacement was needed. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Tesla Model S. The contact stated that the Media Control Unit eMMC screen was blank and inoperable. The vehicle was taken to the local dealer where it was diagnosed that a chip replacement was needed. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.

On September 7, 2021 I was driving in heavy rain conditions. The rain was so heavy I could only drive at speed of 25 mph. My car displayed a message "Car may not restart - service required" I pulled under a canopy of a gas station and put the car in PARK. The car did not restart after that and was towed to Tesla Service Center. The next day I was told that a RAPID MATE vehicle side connector failed due to water ingress and that HV battery needs to be replaced due to same damage. I was presented with a $23622.54 invoice even, though, the battery is covered under existing powertrain warranty. The car was never driven into standing water or a puddle. Water has NOT entered the interior of the car. The battery and other electrical components of the car are poorly insulated / isolated presenting the risk of water damage and or electric shock under ordinary driving conditions.

On September 7, 2021 I was driving in heavy rain conditions. The rain was so heavy I could only drive at speed of 25 mph. My car displayed a message "Car may not restart - service required" I pulled under a canopy of a gas station and put the car in PARK. The car did not restart after that and was towed to Tesla Service Center. The next day I was told that a RAPID MATE vehicle side connector failed due to water ingress and that HV battery needs to be replaced due to same damage. I was presented with a $23622.54 invoice even, though, the battery is covered under existing powertrain warranty. The car was never driven into standing water or a puddle. Water has NOT entered the interior of the car. The battery and other electrical components of the car are poorly insulated / isolated presenting the risk of water damage and or electric shock under ordinary driving conditions.

The contact owns a 2015 Tesla Model S. The contact stated that while driving at 70 mph, the vehicle went into autopilot and crashed into the median divider. No medical attention was received on the scene but the contact later went to the hospital for injuries sustained. A police report was filed. The vehicle was towed to the contact's girlfriend's residence. The vehicle was not diagnosed nor repaired and will be towed to a body shop to examine if it is totaled. The manufacturer was made aware of the failure and informed the contact that they would contact back after their investigation. The failure mileage was 51,720.

The contact owns a 2015 Tesla Model S. The contact stated that while driving at 70 mph, the vehicle went into autopilot and crashed into the median divider. No medical attention was received on the scene but the contact later went to the hospital for injuries sustained. A police report was filed. The vehicle was towed to the contact's girlfriend's residence. The vehicle was not diagnosed nor repaired and will be towed to a body shop to examine if it is totaled. The manufacturer was made aware of the failure and informed the contact that they would contact back after their investigation. The failure mileage was 51,720.

Tesla was to rebate the money for the VCM Daughterboard and did NOT. We have been trying to collect this money for over a year!

Tesla was to rebate the money for the VCM Daughterboard and did NOT. We have been trying to collect this money for over a year!

I received an “important safety recall” letter from Tesla, dated July 14, 2021. This is to replace the embedded MultiMediaCard (eMMC) in the media control unit. The instructions were to set up an appointment with Tesla to replace the VCM daughter board with on containing an enhanced eMMC. Yesterday, upon receiving the letter, I created an appointment for this Friday per Tesla’s instructions. I received confirmation of the appointment. Today I received a message from Tesla: “For this recall, unless you are currently experiencing issues with this touchscreen that we are able to verify, we will not be replacing it at this time. Please let us know if you have any other concerns, otherwise we will close this work order.” I wrote back asking for them not to cancel my appointment. I have had the main screen “blank out” with no controls. This also turns off my air conditioner, rear camera, and other controls. This screen has gone out three times over the past year. I’m concerned that they are not going to fulfill their obligation for me and others who have these cars and are experiencing the same problem. I have asked Tesla to remedy the situation and have not heard back.

I received an “important safety recall” letter from Tesla, dated July 14, 2021. This is to replace the embedded MultiMediaCard (eMMC) in the media control unit. The instructions were to set up an appointment with Tesla to replace the VCM daughter board with on containing an enhanced eMMC. Yesterday, upon receiving the letter, I created an appointment for this Friday per Tesla’s instructions. I received confirmation of the appointment. Today I received a message from Tesla: “For this recall, unless you are currently experiencing issues with this touchscreen that we are able to verify, we will not be replacing it at this time. Please let us know if you have any other concerns, otherwise we will close this work order.” I wrote back asking for them not to cancel my appointment. I have had the main screen “blank out” with no controls. This also turns off my air conditioner, rear camera, and other controls. This screen has gone out three times over the past year. I’m concerned that they are not going to fulfill their obligation for me and others who have these cars and are experiencing the same problem. I have asked Tesla to remedy the situation and have not heard back.

The part that is currently under recall (eMultiMediaCard) has failed for the fourth time. The first three times it failed, it was repaired under warranty and was repaired in a timely manner. This time, it has failed (only a few days after I got my recall letter) and the car is unsafe for me to drive. The turn signals don't even work. Tesla seems to think that is perfectly fine and seems to believe (as they have told me outright) that there is nothing wrong with the car and it is still drivable. However, it is NOT LEGAL for me to drive without working turn signals. They have refused to make a timely appointment for me to get this repair completed. This the FOURTH time I have had to send my car in for THE SAME PROBLEM! They are not taking this issue seriously enough! It is neither legal nor safe for me to drive without turn signals. This is an unacceptable attitude on their part.

The part that is currently under recall (eMultiMediaCard) has failed for the fourth time. The first three times it failed, it was repaired under warranty and was repaired in a timely manner. This time, it has failed (only a few days after I got my recall letter) and the car is unsafe for me to drive. The turn signals don't even work. Tesla seems to think that is perfectly fine and seems to believe (as they have told me outright) that there is nothing wrong with the car and it is still drivable. However, it is NOT LEGAL for me to drive without working turn signals. They have refused to make a timely appointment for me to get this repair completed. This the FOURTH time I have had to send my car in for THE SAME PROBLEM! They are not taking this issue seriously enough! It is neither legal nor safe for me to drive without turn signals. This is an unacceptable attitude on their part.

My vehicle was having issues during 2020 with the eMMC recall. I took the vehicle to the dealership to be repaired and paid for the repair out of pocket. After this repair took place, the NHTSA forced Tesla to do a recall for the part that failed. I subsequently was reached out by Tesla who denied a refund for the repair that I paid out of pocket and did not and has not (3 months of following-up with the company) explained the denial nor offered repayment as directed by the NHTSA. Unfortunately, I am not the only individual who has had this same experience. Many individuals online have ran into the same unfortunate circumstances. See instances linked below. https://teslamotorsclub.com/tmc/threads/emmc-recall-reimbursement.222189/

My vehicle was having issues during 2020 with the eMMC recall. I took the vehicle to the dealership to be repaired and paid for the repair out of pocket. After this repair took place, the NHTSA forced Tesla to do a recall for the part that failed. I subsequently was reached out by Tesla who denied a refund for the repair that I paid out of pocket and did not and has not (3 months of following-up with the company) explained the denial nor offered repayment as directed by the NHTSA. Unfortunately, I am not the only individual who has had this same experience. Many individuals online have ran into the same unfortunate circumstances. See instances linked below. https://teslamotorsclub.com/tmc/threads/emmc-recall-reimbursement.222189/

In May 2019 Tesla pushed an OTA update on the car (including mine) with caused the car to reduce charging speed a lot. I normally go at the Green Acres Mall supercharger, in Queens NY near JFK airport and my car used to charge at 74kW (about 40 min of time from 50 miles range to 200 miles range). After the update the time more than doubled (about 1 hour and 30 min of time to add the same miles range). The update was in response to a Model S bursting into flames in Hong Kong, although there have been multiple seemingly spontaneous fires over the past several years. Tesla allegedly knew the cars' batteries were defective and decided that it would rather push an update that reduced range, performance and charging speed than replace batteries under warranty. My problem with this is that I need to know if my car is safe to operate. If there were a battery chemistry which was not safe and Tesla rather than change it decided to reduce the charge rate, is this solution acceptable for NHTSA? Also this solution is impacting significantly my schedule. When I bought the car, I considered using it for certain road trips assuming the downtime was reasonable, but after this update it basically made my car usable only for local trips. If you have to charge the car a couple of times over a 500 miles trip, one thing is to add a couple of 30 mins pit stops which is fine considering that most people need to use the restrooms, get something to eat or drink, but another thing is now having to wait a total of 3 hours.

In May 2019 Tesla pushed an OTA update on the car (including mine) with caused the car to reduce charging speed a lot. I normally go at the Green Acres Mall supercharger, in Queens NY near JFK airport and my car used to charge at 74kW (about 40 min of time from 50 miles range to 200 miles range). After the update the time more than doubled (about 1 hour and 30 min of time to add the same miles range). The update was in response to a Model S bursting into flames in Hong Kong, although there have been multiple seemingly spontaneous fires over the past several years. Tesla allegedly knew the cars' batteries were defective and decided that it would rather push an update that reduced range, performance and charging speed than replace batteries under warranty. My problem with this is that I need to know if my car is safe to operate. If there were a battery chemistry which was not safe and Tesla rather than change it decided to reduce the charge rate, is this solution acceptable for NHTSA? Also this solution is impacting significantly my schedule. When I bought the car, I considered using it for certain road trips assuming the downtime was reasonable, but after this update it basically made my car usable only for local trips. If you have to charge the car a couple of times over a 500 miles trip, one thing is to add a couple of 30 mins pit stops which is fine considering that most people need to use the restrooms, get something to eat or drink, but another thing is now having to wait a total of 3 hours.

12V battery coolant system failure results in vehicle becoming inoperative. Car must be towed to service center.

I brought my vehicle in to get the eMMC fixed per the recall. I had to change my appointment twice because they did not have the parts in stock. When my vehicle began to experience symptoms of this defect, I called Tesla again and made an appointment for today. I brought my car in this morning. I just found out that they did NOT fix the defect and are charging me $105 for the “repair”.

12V battery coolant system failure results in vehicle becoming inoperative. Car must be towed to service center.

I brought my vehicle in to get the eMMC fixed per the recall. I had to change my appointment twice because they did not have the parts in stock. When my vehicle began to experience symptoms of this defect, I called Tesla again and made an appointment for today. I brought my car in this morning. I just found out that they did NOT fix the defect and are charging me $105 for the “repair”.

TOUCH SCREEN WILL BLANK, SHOW UNUSUAL CHARACTERS, NOT RESPOND, EXHIBIT PIXILLATION, STOP REAR VISION CAMERA FROM DISPLAYING, NOT PLAY RADIO OR MUSIC PROPERLY AND/OR INTERMITTANTLY, AND PRESENT NAVIGATION INFORMATION IMPROPERLY. MEDIA COMPUTER WAS REPLACED LAST YEAR, BUT NEW COMPUTER STILL HAS THOSE SAME AND OTHER PROBLEMS. HAPPENS WITH VEHICLE IN MOTION, CITY AND HIGHWAY, RANDOMLY. EVIDENCE INDICATES THIS MAY BE RELATED TO A MEMORY STORAGE HARDWARE CHIP INSIDE THE MEDIA COMPUTER, BEING OF TOO LITTLE TOTAL CAPACITY. OR RELATED TO INTERNET SIGNAL FROM MANUFACTURE BEING UNRELIABLE, WEEK, INTERMITTENT, OR DEFECTIVE.

TOUCH SCREEN WILL BLANK, SHOW UNUSUAL CHARACTERS, NOT RESPOND, EXHIBIT PIXILLATION, STOP REAR VISION CAMERA FROM DISPLAYING, NOT PLAY RADIO OR MUSIC PROPERLY AND/OR INTERMITTANTLY, AND PRESENT NAVIGATION INFORMATION IMPROPERLY. MEDIA COMPUTER WAS REPLACED LAST YEAR, BUT NEW COMPUTER STILL HAS THOSE SAME AND OTHER PROBLEMS. HAPPENS WITH VEHICLE IN MOTION, CITY AND HIGHWAY, RANDOMLY. EVIDENCE INDICATES THIS MAY BE RELATED TO A MEMORY STORAGE HARDWARE CHIP INSIDE THE MEDIA COMPUTER, BEING OF TOO LITTLE TOTAL CAPACITY. OR RELATED TO INTERNET SIGNAL FROM MANUFACTURE BEING UNRELIABLE, WEEK, INTERMITTENT, OR DEFECTIVE.

2015 TESLA MODEL S. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS RELATED TO SAFETY RECALL. *LD *JS

2015 TESLA MODEL S. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS RELATED TO SAFETY RECALL. *LD *JS

THE CAR THINKS THE TRUNK IS OPEN BUT IT IS NOT. AS A RESULT, THE CAR DOESN'T STOP BEEPING AS A WARNING TO A TRUNK THAT IS FULLY CLOSED. IN ADDITION, I CAN'T OPEN THE TRUNK AT ALL. WHEN DRIVING THE CAR I CAN NO LONGER USE AUTOPILOT AND OTHER SAFETY FEATURES OF THE CAR. I ALSO CAN'T LOCK THE CARE. ALL AND ALL, THE CAR IN UNUSABLE, BECAUSE OF AN ISSUE WITH THE TRUNK, THIS IS DEFINITELY A FAULTY DESIGN.

THE CAR THINKS THE TRUNK IS OPEN BUT IT IS NOT. AS A RESULT, THE CAR DOESN'T STOP BEEPING AS A WARNING TO A TRUNK THAT IS FULLY CLOSED. IN ADDITION, I CAN'T OPEN THE TRUNK AT ALL. WHEN DRIVING THE CAR I CAN NO LONGER USE AUTOPILOT AND OTHER SAFETY FEATURES OF THE CAR. I ALSO CAN'T LOCK THE CARE. ALL AND ALL, THE CAR IN UNUSABLE, BECAUSE OF AN ISSUE WITH THE TRUNK, THIS IS DEFINITELY A FAULTY DESIGN.

TESLA HAS BEEN UNABLE TO HELP US NAVIGATE THROUGH THIS EMMC 8GB RECALL AND PROVIDE US WITH EFFECTIVE COMMUNICATION. THEY HAVE ATTEMPTED TO DENY OUR REIMBURSEMENT REQUEST BASED ON INACCURATE INFORMATION AND EVEN SHARED UNRELATEDINVOICES AS THE BASES FOR THE DENIAL. OUR MCU WAS REPLACED DUE TO THE EMMC 8GB CARD FAILING LAST YEAR. THE SYMPTOMS AND REPAIRS NOTED ON THE INVOICE ARE IDENTICAL TO THE RECALL INFORMATION. FURTHERMORE, THE TECHS AT THE SERVICE CENTER TOLD US VERY CLEARLY THAT IT WAS DUE TO THE MEMORY ISSUE, BUT WAS OUT OF WARRANTY AT THE TIME. I AM VERY FRUSTRATED THAT I CANNOT CALL ANYONE TO RESOLVE THIS AND AM REACHING OUT FOR HELP!

TESLA HAS BEEN UNABLE TO HELP US NAVIGATE THROUGH THIS EMMC 8GB RECALL AND PROVIDE US WITH EFFECTIVE COMMUNICATION. THEY HAVE ATTEMPTED TO DENY OUR REIMBURSEMENT REQUEST BASED ON INACCURATE INFORMATION AND EVEN SHARED UNRELATEDINVOICES AS THE BASES FOR THE DENIAL. OUR MCU WAS REPLACED DUE TO THE EMMC 8GB CARD FAILING LAST YEAR. THE SYMPTOMS AND REPAIRS NOTED ON THE INVOICE ARE IDENTICAL TO THE RECALL INFORMATION. FURTHERMORE, THE TECHS AT THE SERVICE CENTER TOLD US VERY CLEARLY THAT IT WAS DUE TO THE MEMORY ISSUE, BUT WAS OUT OF WARRANTY AT THE TIME. I AM VERY FRUSTRATED THAT I CANNOT CALL ANYONE TO RESOLVE THIS AND AM REACHING OUT FOR HELP!

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING 30 MPH, THE DISPLAY SCREEN STOPPED FUNCTIONING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO TESLA SERVICE - LATHAM (326 OLD NISKAYUNA RD LATHAM, NY 12110) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE EMBEDDED MULTI-MEDIA CARD (EMMC) CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,398.*LN CONSUMER CONTACTED THE MANUFACTURER TO GET REIMBURSED FOR THE REPAIR, BUT THE MANUFACTURER TOLD THEM THAT THEY HAD NO RECORD OF THE REPAIR.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING 30 MPH, THE DISPLAY SCREEN STOPPED FUNCTIONING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO TESLA SERVICE - LATHAM (326 OLD NISKAYUNA RD LATHAM, NY 12110) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE EMBEDDED MULTI-MEDIA CARD (EMMC) CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,398.*LN CONSUMER CONTACTED THE MANUFACTURER TO GET REIMBURSED FOR THE REPAIR, BUT THE MANUFACTURER TOLD THEM THAT THEY HAD NO RECORD OF THE REPAIR.

TESLA ARE DRAGGING THEIR FEET MANUFACTURER RECALL # SB2121001 (NHTSA RECALL # 21V035). TESLA HAS STATED THAT THE RECALL WILL NOT APPLY TO VEHICLES WITH OVER 100,000 MILES. CURRENTLY, MY VEHICLE IS AT 96,164 MILES. TESLA APPARENTLY WANTS TO "OUT-WAIT" ME ON THIS RECALL UNTIL MY VEHICLE IS OVER 100,000 MILES. TIME IS OF THE ESSENCE FOR ME HERE, AND NHTSA NEEDS TO TAKE THIS SERIOUSLY.

TESLA ARE DRAGGING THEIR FEET MANUFACTURER RECALL # SB2121001 (NHTSA RECALL # 21V035). TESLA HAS STATED THAT THE RECALL WILL NOT APPLY TO VEHICLES WITH OVER 100,000 MILES. CURRENTLY, MY VEHICLE IS AT 96,164 MILES. TESLA APPARENTLY WANTS TO "OUT-WAIT" ME ON THIS RECALL UNTIL MY VEHICLE IS OVER 100,000 MILES. TIME IS OF THE ESSENCE FOR ME HERE, AND NHTSA NEEDS TO TAKE THIS SERIOUSLY.

I PARKED MY MODEL S AND WENT TO GRAB SOMETHING FROM THE TRUNK, CLOSING MY DRIVER'S DOOR AND LEAVING MY CAR KEY INSIDE OF THE CAR. I WAS THEN LOCKED OUT OF MY VEHICLE, UNABLE TO OPEN THE CAR THROUGH MY PHONE APP OR BY TOUCHING THE HANDLES TO GAIN ENTRY. THIS SAME THING HAPPENED A FEW MONTHS BEFORE, TOO, THOUGH I CALLED TESLA SUPPORT AND THEY WERE ABLE TO REMOTELY UNLOCK MY CAR. IN THIS PARTICULAR INSTANCE, HOWEVER, I CALLED TESLA SUPPORT AND THEY WERE UNABLE TO COMMUNICATE WITH MY CAR AND UNLOCK THE DOORS REMOTELY. I EVENTUALLY GAINED ENTRY INTO MY CAR BY HAVING THE DOOR MANUALLY OPENED BY SOMEONE FROM A TOW COMPANY. IT WAS RECOMMENDED BY TESLA SUPPORT THAT I TAKE MY CAR IN FOR SERVICE. WHEN I DID, THE SERVICE TEAM SAID IF I DIDN'T REPLACE MY MCU, THE CAR WOULD EFFECTIVELY BECOME INOPERABLE. PER MY TESLA INVOICE, THE SERVICE TEAM "INSPECTED AND WERE UNABLE TO COMMUNICATE WITH VEHICLE. VEHICLE HAS NOT BEEN COMMUNICATING WITH MOTHERSHIP DUE TO INTERNAL FAILURE OF MEDIA CONTROL UNIT. RECOMMEND REPLACING MCU. REPLACED MCU." WHEN I CALLED ABOUT THE EMMC RECALL THIS PAST JANUARY, I WAS TOLD MY VEHICLE DID NOT QUALIFY. TODAY I RECEIVED AN EMAIL ABOUT THE REIMBURSEMENT OPTION FOR THOSE WHO HAD THEIR UNITS REPLACED/REPAIRED; UPON FILLING OUT THE FORM TESLA PROVIDED, I WAS TOLD I DID NOT QUALIFY FOR THE REIMBURSEMENT. IT FEELS AS THOUGH TESLA IS MAKING THIS OVERLY COMPLICATED AND FINDING LOOPHOLES. I ALSO REPORTED THAT MY SCREEN SHUT OFF WHILE I WAS DRIVING MY MODEL S ON TWO INSTANCES WITHIN THE PAST YEAR, AFTER HAVING THE MCU REPLACED. THE SERVICE TEAM TOLD ME THAT THEY COULDN'T FIND WHAT I WAS REFERRING TO IN MY CAR'S LOG, ADDING THAT I WOULD NEED TO GIVE THEM THE EXACT DATES AND TIMEFRAME OF EACH INSTANCE. IN BOTH CASES I WAS DRIVING MY CAR ON THE FREEWAY AND WAS SCARED THAT THE CAR WOULD SHUT OFF; I DIDN'T THINK TO WRITE THE DATE AND TIME DOWN FOR LATER FOLLOW UP.

I PARKED MY MODEL S AND WENT TO GRAB SOMETHING FROM THE TRUNK, CLOSING MY DRIVER'S DOOR AND LEAVING MY CAR KEY INSIDE OF THE CAR. I WAS THEN LOCKED OUT OF MY VEHICLE, UNABLE TO OPEN THE CAR THROUGH MY PHONE APP OR BY TOUCHING THE HANDLES TO GAIN ENTRY. THIS SAME THING HAPPENED A FEW MONTHS BEFORE, TOO, THOUGH I CALLED TESLA SUPPORT AND THEY WERE ABLE TO REMOTELY UNLOCK MY CAR. IN THIS PARTICULAR INSTANCE, HOWEVER, I CALLED TESLA SUPPORT AND THEY WERE UNABLE TO COMMUNICATE WITH MY CAR AND UNLOCK THE DOORS REMOTELY. I EVENTUALLY GAINED ENTRY INTO MY CAR BY HAVING THE DOOR MANUALLY OPENED BY SOMEONE FROM A TOW COMPANY. IT WAS RECOMMENDED BY TESLA SUPPORT THAT I TAKE MY CAR IN FOR SERVICE. WHEN I DID, THE SERVICE TEAM SAID IF I DIDN'T REPLACE MY MCU, THE CAR WOULD EFFECTIVELY BECOME INOPERABLE. PER MY TESLA INVOICE, THE SERVICE TEAM "INSPECTED AND WERE UNABLE TO COMMUNICATE WITH VEHICLE. VEHICLE HAS NOT BEEN COMMUNICATING WITH MOTHERSHIP DUE TO INTERNAL FAILURE OF MEDIA CONTROL UNIT. RECOMMEND REPLACING MCU. REPLACED MCU." WHEN I CALLED ABOUT THE EMMC RECALL THIS PAST JANUARY, I WAS TOLD MY VEHICLE DID NOT QUALIFY. TODAY I RECEIVED AN EMAIL ABOUT THE REIMBURSEMENT OPTION FOR THOSE WHO HAD THEIR UNITS REPLACED/REPAIRED; UPON FILLING OUT THE FORM TESLA PROVIDED, I WAS TOLD I DID NOT QUALIFY FOR THE REIMBURSEMENT. IT FEELS AS THOUGH TESLA IS MAKING THIS OVERLY COMPLICATED AND FINDING LOOPHOLES. I ALSO REPORTED THAT MY SCREEN SHUT OFF WHILE I WAS DRIVING MY MODEL S ON TWO INSTANCES WITHIN THE PAST YEAR, AFTER HAVING THE MCU REPLACED. THE SERVICE TEAM TOLD ME THAT THEY COULDN'T FIND WHAT I WAS REFERRING TO IN MY CAR'S LOG, ADDING THAT I WOULD NEED TO GIVE THEM THE EXACT DATES AND TIMEFRAME OF EACH INSTANCE. IN BOTH CASES I WAS DRIVING MY CAR ON THE FREEWAY AND WAS SCARED THAT THE CAR WOULD SHUT OFF; I DIDN'T THINK TO WRITE THE DATE AND TIME DOWN FOR LATER FOLLOW UP.

TESLA HAS REDUCED THE CHARGING CAPACITY AND CHARGE RATE PER: RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES PRIOR TO THIS SOFTWARE UPDATE, THE CHARGE RATE WAS DOUBLE THE SHOWN RATE.

TESLA HAS REDUCED THE CHARGING CAPACITY AND CHARGE RATE PER: RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES PRIOR TO THIS SOFTWARE UPDATE, THE CHARGE RATE WAS DOUBLE THE SHOWN RATE.

MCU GOES BLANK; THIS EFFECTS EXTERIOR LIGHTS; ACCELERATION SETTINGS; STEERING MODES; REGENERATIVE BRAKING; STOPPING MODE; THE ENTIRE SOUND SYSTEM, INCLUDING THE TURN-SIGNAL TONES; DISPLAYING WARNING NOTIFICATIONS; CRITICAL GAUGES; GPS NAVIGATION; SELF-DRIVING MODE; REAR VIEW CAMERA; ABILITY TO CHARGE; SUSPENSION; HEATING AND AIR CONDITIONING; AND THE SUNROOF

MCU GOES BLANK; THIS EFFECTS EXTERIOR LIGHTS; ACCELERATION SETTINGS; STEERING MODES; REGENERATIVE BRAKING; STOPPING MODE; THE ENTIRE SOUND SYSTEM, INCLUDING THE TURN-SIGNAL TONES; DISPLAYING WARNING NOTIFICATIONS; CRITICAL GAUGES; GPS NAVIGATION; SELF-DRIVING MODE; REAR VIEW CAMERA; ABILITY TO CHARGE; SUSPENSION; HEATING AND AIR CONDITIONING; AND THE SUNROOF

CAR FREQUENTLY REBOOTS ITSELF, TURNS OFF OR JUST BLANKS THE SCREEN. TOUCHSCREEN DRIVERS MANUAL CANNOT BE ACCESSED OR IF IT DOES, TAKES AN EXTREMELY LONG TIME. THIS CAR EXHIBITS CHARACTERISTICS REFERENCED IN ONLINE POSTS AND FORUMS ABOUT EMMC FAILURE.

CAR FREQUENTLY REBOOTS ITSELF, TURNS OFF OR JUST BLANKS THE SCREEN. TOUCHSCREEN DRIVERS MANUAL CANNOT BE ACCESSED OR IF IT DOES, TAKES AN EXTREMELY LONG TIME. THIS CAR EXHIBITS CHARACTERISTICS REFERENCED IN ONLINE POSTS AND FORUMS ABOUT EMMC FAILURE.

CAR RANDOMLY FREEZES. MANY NAVIGATION FUNCTIONS SUCH AS TURN SIGNALS WILL STOP WORKING. NEARLY CAUSED A COLLISION. REPLACED MCU PER TESLA'S ADVICE. ISSUES CONTINUE. THE LAST WRITTEN STATEMENT FROM TESLA IS "KNOWN CHARACTERISTIC OF CURRENT FIRMWARE." UNWILLING TO ADDRESS OR FIX ISSUES AT ANY COST.

CAR RANDOMLY FREEZES. MANY NAVIGATION FUNCTIONS SUCH AS TURN SIGNALS WILL STOP WORKING. NEARLY CAUSED A COLLISION. REPLACED MCU PER TESLA'S ADVICE. ISSUES CONTINUE. THE LAST WRITTEN STATEMENT FROM TESLA IS "KNOWN CHARACTERISTIC OF CURRENT FIRMWARE." UNWILLING TO ADDRESS OR FIX ISSUES AT ANY COST.

TESLA MODEL S HAS AN AUTO PRESENTING DOOR. EARLY MODEL HAS A FREQUENT FAILURE AND TEALA HAS UPDATED IT WITH 3RD GENERATION. IF IT IS FAIL IT CANNOT OPEN FROM OUTSIDE SINCE IT IS STUCK AND IT MIGHT BE CRITICAL IN ACCIDENT

VEHICLE HAS DOCUMENTED MCU/EMMC ISSUES THAT TESLA AVOIDS FIXING. HVAC FROZE/INOPERABLE, CHARGING LEVEL FROZE INOPERABLE TO ADJUST, SUSPENSION SETTINGS INOPERABLE CAUSING SCRAPING, DISABLING OF AUTOPILOT AND OTHER NAVIGATION AND SAFETY FEATURES, OCCURED MID-DRIVE ORIGINALLY, NOW WHEN STATIONARY WHILE VEHICLE IS STARTED IT IS INOPERABLE/FREEZES FOR 7-10 MINUTES BEFORE TURNING ON, OFTEN CANNOT SELECT DRIVE UNLESS IT IS THROUGH THE APP ON PHONE, BACKUP CAMERA FAILS/IS UNAVAILABLE OR IS VERY SLOW TO APPEAR, OFTEN AFTER BACKUP COMPLETED. JULY '20 AT 64K MILES DEALER ACKNOWLEDGED EMMC/MCU ISSUES, PERFORMED SOFT RESET, CLAIMED WORKED M, YET AUG '20 THEY HAD TO DO AGAIN. VEHICLE CONTINUES TO DISPLAY ISSUES ASSOCIATED WITH LAGGING/SLOW PROCESSOR, DEALER INDICATES IT IS NOT THE DOCUMENTED ISSUE ABUNDANTLY DESCRIBED AND CONSISTENT WITH ISSUES ON TESLA FORUMS ACROSS THE INTERNET. FURTHER DETAILED DOCUMENTATION/COMMUNICATION AVAILABLE WITHIN TESLA APP WHEN I SUBMITTED TO TESLA, BUT HERE IS ANCILLARY SUPPORTING DOCUMENTATION ATTACHED.

TESLA MODEL S HAS AN AUTO PRESENTING DOOR. EARLY MODEL HAS A FREQUENT FAILURE AND TEALA HAS UPDATED IT WITH 3RD GENERATION. IF IT IS FAIL IT CANNOT OPEN FROM OUTSIDE SINCE IT IS STUCK AND IT MIGHT BE CRITICAL IN ACCIDENT

VEHICLE HAS DOCUMENTED MCU/EMMC ISSUES THAT TESLA AVOIDS FIXING. HVAC FROZE/INOPERABLE, CHARGING LEVEL FROZE INOPERABLE TO ADJUST, SUSPENSION SETTINGS INOPERABLE CAUSING SCRAPING, DISABLING OF AUTOPILOT AND OTHER NAVIGATION AND SAFETY FEATURES, OCCURED MID-DRIVE ORIGINALLY, NOW WHEN STATIONARY WHILE VEHICLE IS STARTED IT IS INOPERABLE/FREEZES FOR 7-10 MINUTES BEFORE TURNING ON, OFTEN CANNOT SELECT DRIVE UNLESS IT IS THROUGH THE APP ON PHONE, BACKUP CAMERA FAILS/IS UNAVAILABLE OR IS VERY SLOW TO APPEAR, OFTEN AFTER BACKUP COMPLETED. JULY '20 AT 64K MILES DEALER ACKNOWLEDGED EMMC/MCU ISSUES, PERFORMED SOFT RESET, CLAIMED WORKED M, YET AUG '20 THEY HAD TO DO AGAIN. VEHICLE CONTINUES TO DISPLAY ISSUES ASSOCIATED WITH LAGGING/SLOW PROCESSOR, DEALER INDICATES IT IS NOT THE DOCUMENTED ISSUE ABUNDANTLY DESCRIBED AND CONSISTENT WITH ISSUES ON TESLA FORUMS ACROSS THE INTERNET. FURTHER DETAILED DOCUMENTATION/COMMUNICATION AVAILABLE WITHIN TESLA APP WHEN I SUBMITTED TO TESLA, BUT HERE IS ANCILLARY SUPPORTING DOCUMENTATION ATTACHED.

DOOR HANDLES CONSTANTLY BREAK. I AM CHANGING THE 3RD DOOR HANDLE IN LESS THAN 2 YEARS OF OWNERSHIP. WHEN THE DOOR HANDLE BREAK, THE CAR DOOR DOES NOT OPEN AND YOU CAN'T ACCESS THE VEHICLE (YOU'D BE FORCED TO GET INSIDE THE VEHICLE USING ANOTHER DOOR). I THINK IF THEY HAVE SO MANY BREAKING (A LOT OF TESLA CAR FORUMS INDICATE THAT MOST OWNERS REPLACED 2-3 DOOR HANDLES EACH), THIS SHOULD HAVE BEEN A RECALL FROM THE FACTORY.

DOOR HANDLES CONSTANTLY BREAK. I AM CHANGING THE 3RD DOOR HANDLE IN LESS THAN 2 YEARS OF OWNERSHIP. WHEN THE DOOR HANDLE BREAK, THE CAR DOOR DOES NOT OPEN AND YOU CAN'T ACCESS THE VEHICLE (YOU'D BE FORCED TO GET INSIDE THE VEHICLE USING ANOTHER DOOR). I THINK IF THEY HAVE SO MANY BREAKING (A LOT OF TESLA CAR FORUMS INDICATE THAT MOST OWNERS REPLACED 2-3 DOOR HANDLES EACH), THIS SHOULD HAVE BEEN A RECALL FROM THE FACTORY.

I HAVE THE MEDIA CONTROL UNIT (MCU 1) AND IT PRETTY ROUTINELY SHUTS DOWN WHILE DRIVING WHICH CAUSES A LOSS OF MAJOR COMPONENT FUNCTIONALITY. I SAW THAT NHTSA IS ASKING TESLA FOR A RECALL TO REPLACE AND I THINK IT'S REALLY IMPORTANT THAT TESLA DO RECALL THESE VEHICLES BECAUSE THE SOFTWARE UPDATES ARE INSUFFICIENT TO FIX THE PROBLEM. THE MCU JUST NEEDS TO BE REPLACED.

I HAVE THE MEDIA CONTROL UNIT (MCU 1) AND IT PRETTY ROUTINELY SHUTS DOWN WHILE DRIVING WHICH CAUSES A LOSS OF MAJOR COMPONENT FUNCTIONALITY. I SAW THAT NHTSA IS ASKING TESLA FOR A RECALL TO REPLACE AND I THINK IT'S REALLY IMPORTANT THAT TESLA DO RECALL THESE VEHICLES BECAUSE THE SOFTWARE UPDATES ARE INSUFFICIENT TO FIX THE PROBLEM. THE MCU JUST NEEDS TO BE REPLACED.

THE MCU WILL GO TO A BLACK SCREEN WHILE DRIVING AND IS UNRESPONSIVE. I AM NOT ABLE TO USE THE WINDOW DEFROSTER AND HAVE TO PULL OVER UNTIL THE UNIT POWERS BACK UP. THIS CAN TAKE SOME TIME AND CONTINUES TO TAKE LONGER EACH TIME THIS OCCURS. I HAVE REPORTED THE ISSUE TO TESLA AND WAS TOLD THAT EVERYTHING WAS FINE.

THE MCU WILL GO TO A BLACK SCREEN WHILE DRIVING AND IS UNRESPONSIVE. I AM NOT ABLE TO USE THE WINDOW DEFROSTER AND HAVE TO PULL OVER UNTIL THE UNIT POWERS BACK UP. THIS CAN TAKE SOME TIME AND CONTINUES TO TAKE LONGER EACH TIME THIS OCCURS. I HAVE REPORTED THE ISSUE TO TESLA AND WAS TOLD THAT EVERYTHING WAS FINE.

WHEN I TURNED ON MY CAR IN THE GARAGE THE TOUCH SCREEN WOULDN'T LIGHT UP AND THE CAR WAS DEAD. I CALLED ROADSIDE ASSISTANCE AND THE MAN HAD ME GO THROUGH A SERIES OF RESETS WHICH FINALLY GOT THE CAR GOING ENOUGH SO I COULD DRIVE IT VERY CAREFULLY TO THE TESLA SERVICE CENTER WHICH IS 15 MILES AWAY. THE CAR COULD BE OPERATED BUT THERE WAS NO SCREEN AND THE DIRECTIONAL SIGNALS WOULDN'T WORK. THEY KEPT THE CAR FIVE DAYS TRYING TO RESTORE THE TOUCHSCREEN AND WERE FINALLY SUCCESSFUL. THEY SAID THEY DID NOT REPLACE PARTS AND THE COST WAS $186.11 THE SCREEN HAS GONE DARK A FEW TIMES SINCE BUT I HAVE BEEN ABLE TO GET IT BACK WITH REBOOTING AND WAITING. OTHER COMPLAINTS I HAVE READ ABOUT DON'T MENTION THE FACT THAT THE DIRECTIONAL SIGNALS DON'T WORK SO I FELT I SHOULD LET YOU KNOW THAT ADDITIONAL INFORMATION.

WHEN I TURNED ON MY CAR IN THE GARAGE THE TOUCH SCREEN WOULDN'T LIGHT UP AND THE CAR WAS DEAD. I CALLED ROADSIDE ASSISTANCE AND THE MAN HAD ME GO THROUGH A SERIES OF RESETS WHICH FINALLY GOT THE CAR GOING ENOUGH SO I COULD DRIVE IT VERY CAREFULLY TO THE TESLA SERVICE CENTER WHICH IS 15 MILES AWAY. THE CAR COULD BE OPERATED BUT THERE WAS NO SCREEN AND THE DIRECTIONAL SIGNALS WOULDN'T WORK. THEY KEPT THE CAR FIVE DAYS TRYING TO RESTORE THE TOUCHSCREEN AND WERE FINALLY SUCCESSFUL. THEY SAID THEY DID NOT REPLACE PARTS AND THE COST WAS $186.11 THE SCREEN HAS GONE DARK A FEW TIMES SINCE BUT I HAVE BEEN ABLE TO GET IT BACK WITH REBOOTING AND WAITING. OTHER COMPLAINTS I HAVE READ ABOUT DON'T MENTION THE FACT THAT THE DIRECTIONAL SIGNALS DON'T WORK SO I FELT I SHOULD LET YOU KNOW THAT ADDITIONAL INFORMATION.

THE MAIN SCREEN STAYS BLANK AND THE BACKUP CAMERA DOES NOT WORK. ALL CONTROLS THAT WERE ON THE MAIN TOUCH SCREEN DO NOT FUNCTION INCLUDE SAFETY FEATURES SUCH AND ADAPTIVE CRUISE CONTROL AND EMERGENCY BREAKING.

THE MAIN SCREEN STAYS BLANK AND THE BACKUP CAMERA DOES NOT WORK. ALL CONTROLS THAT WERE ON THE MAIN TOUCH SCREEN DO NOT FUNCTION INCLUDE SAFETY FEATURES SUCH AND ADAPTIVE CRUISE CONTROL AND EMERGENCY BREAKING.

THE SCREEN ROUTINELY FAILS AND GOES BLACK. THE MAIN CONCERN IS THE CLIMATE CAN'T BE CHANGED AND THERE IS NO BACKUP CAMERA.

THE SCREEN ROUTINELY FAILS AND GOES BLACK. THE MAIN CONCERN IS THE CLIMATE CAN'T BE CHANGED AND THERE IS NO BACKUP CAMERA.

MY MEDIA CONTROL UNIT (MCU) IS CONSTANTLY CRASHING OR FAILING TO BOOT RESULTING IN ME NOT BEING ABLE TO CONTROL THE HVAC, ADJUST ANY OPTIONS INCLUDING TURNING ON/OFF LIGHTS OR SAFETY CONTROLS, AND FAILURE OF THE BACK UP CAMERA. THIS WILL HAPPEN EITHER ON BOOT UP OF THE CAR OR WHILE DRIVING. THIS HAS BEEN ONGOING SINCE AT LEAST MARCH 2018 WITH TESLA CONSTANTLY SAYING IT'S A SOFTWARE/FIRMWARE ISSUE AND THAT I NEED TO UPDATE WITH THE UPDATE NEVER SOLVING THE PROBLEM. AS LATE AS FEBRUARY 2020 TESLA DID A TOTAL "FACTORY RESET. WHICH WILL ERASE THE ENTIRE MCU AND ALL IT'S CONTENTS." THIS DID NOT DO ANYTHING TO SOLVE ANY OF THE PROBLEMS BUT IT DID ALLOW THEM TO INSTALL UPDATES THAT SEVERELY LIMITED MY CHARGING SPEEDS CITING CONCERNS ABOUT THE BATTERY, BUT DID CONTINUED ON TO SAY THAT NOTHING IS WRONG WITH MY BATTERY. IF THERE'S NOTHING WRONG THEN WHY DID THEY NEED TO LIMIT THE CHARGING SPEEDS 50%? AS FAR AS THE MCU THIS PROBLEMS HAS HAPPENED IN ALL SITUATIONS WHETHER DRIVING ON THE HIGHWAY, CITY STREETS, AT A STOP LIGHT OR ANY WHERE. TODAY, 12/30 TESLA TOLD ME THAT MY EMMC HAS FAILED AND THAT IS WHY MY MCU WAS GLITCHING BUT SINCE I'M PAST 100K MILES THEY WILL NOT COVER IT UNDER THEIR EXTEND WARRANTY EXPLICITLY COVERING THIS FAILURE. THEY ALSO CLAIM THIS GLITCH TODAY AT 114K MILES IS NOT RELATED TO ANY OTHER GLITCHING I'VE MADE CLAIMS ABOUT IN THE PAST BEFORE I HIT 100K MILES SO THEY WON'T COVER UNDER THAT EITHER BUT THEY CITE PROPRIETARY INFORMATION AND CONFIDENTIALITY WHEN I ASK FOR THE REPORTS/LOGS OF THESE FAILURES AND THE DIAGNOSTICS. TESLA THEN STATED EVEN IF THEY WANTED TO COVER IT I DON'T HAVE THE MOST UP TODATE FIRMWARE SO I'VE VOIDED MY WARRANTY AND THEY WONT COVER IT. THIS IS AFTER TESLA OFFERED TO BACKDATE MY FIRMWARE TO AN EARLIER VERSION IN AN ATTEMPT TO SOLVE MY ISSUES. SO THEY WILL BACKDATE IT BUT THEN THAT WILL VOID MY WARRANTY?

MY MEDIA CONTROL UNIT (MCU) IS CONSTANTLY CRASHING OR FAILING TO BOOT RESULTING IN ME NOT BEING ABLE TO CONTROL THE HVAC, ADJUST ANY OPTIONS INCLUDING TURNING ON/OFF LIGHTS OR SAFETY CONTROLS, AND FAILURE OF THE BACK UP CAMERA. THIS WILL HAPPEN EITHER ON BOOT UP OF THE CAR OR WHILE DRIVING. THIS HAS BEEN ONGOING SINCE AT LEAST MARCH 2018 WITH TESLA CONSTANTLY SAYING IT'S A SOFTWARE/FIRMWARE ISSUE AND THAT I NEED TO UPDATE WITH THE UPDATE NEVER SOLVING THE PROBLEM. AS LATE AS FEBRUARY 2020 TESLA DID A TOTAL "FACTORY RESET. WHICH WILL ERASE THE ENTIRE MCU AND ALL IT'S CONTENTS." THIS DID NOT DO ANYTHING TO SOLVE ANY OF THE PROBLEMS BUT IT DID ALLOW THEM TO INSTALL UPDATES THAT SEVERELY LIMITED MY CHARGING SPEEDS CITING CONCERNS ABOUT THE BATTERY, BUT DID CONTINUED ON TO SAY THAT NOTHING IS WRONG WITH MY BATTERY. IF THERE'S NOTHING WRONG THEN WHY DID THEY NEED TO LIMIT THE CHARGING SPEEDS 50%? AS FAR AS THE MCU THIS PROBLEMS HAS HAPPENED IN ALL SITUATIONS WHETHER DRIVING ON THE HIGHWAY, CITY STREETS, AT A STOP LIGHT OR ANY WHERE. TODAY, 12/30 TESLA TOLD ME THAT MY EMMC HAS FAILED AND THAT IS WHY MY MCU WAS GLITCHING BUT SINCE I'M PAST 100K MILES THEY WILL NOT COVER IT UNDER THEIR EXTEND WARRANTY EXPLICITLY COVERING THIS FAILURE. THEY ALSO CLAIM THIS GLITCH TODAY AT 114K MILES IS NOT RELATED TO ANY OTHER GLITCHING I'VE MADE CLAIMS ABOUT IN THE PAST BEFORE I HIT 100K MILES SO THEY WON'T COVER UNDER THAT EITHER BUT THEY CITE PROPRIETARY INFORMATION AND CONFIDENTIALITY WHEN I ASK FOR THE REPORTS/LOGS OF THESE FAILURES AND THE DIAGNOSTICS. TESLA THEN STATED EVEN IF THEY WANTED TO COVER IT I DON'T HAVE THE MOST UP TODATE FIRMWARE SO I'VE VOIDED MY WARRANTY AND THEY WONT COVER IT. THIS IS AFTER TESLA OFFERED TO BACKDATE MY FIRMWARE TO AN EARLIER VERSION IN AN ATTEMPT TO SOLVE MY ISSUES. SO THEY WILL BACKDATE IT BUT THEN THAT WILL VOID MY WARRANTY?

SAFETY CONCERN REGARDING A RECENT BATTERY EXPLOSION IN A SIMILAR CAR 2015 MODEL S 85 D WHILE DRIVING IN TEXAS. POSTING LINKS TO THE NEWS AS IT HAPPENED ON DEC 28TH 2020 .HTTPS://WWW.WASHINGTONPOST.COM/TECHNOLOGY/2020/12/28/TESLA-BATTERY-FIRE/ HTTPS://WWW.DAILYMAIL.CO.UK/NEWS/ARTICLE-9093283/TESLA-OWNER-41-SAYS-2015-MODEL-S-SUDDENLY-ERUPTED-LIKE-FLAMETHROWER-TEXAS.HTML

SAFETY CONCERN REGARDING A RECENT BATTERY EXPLOSION IN A SIMILAR CAR 2015 MODEL S 85 D WHILE DRIVING IN TEXAS. POSTING LINKS TO THE NEWS AS IT HAPPENED ON DEC 28TH 2020 .HTTPS://WWW.WASHINGTONPOST.COM/TECHNOLOGY/2020/12/28/TESLA-BATTERY-FIRE/ HTTPS://WWW.DAILYMAIL.CO.UK/NEWS/ARTICLE-9093283/TESLA-OWNER-41-SAYS-2015-MODEL-S-SUDDENLY-ERUPTED-LIKE-FLAMETHROWER-TEXAS.HTML

MY GUESS IS THE MCU OR THE COMPUTER CHIP OF THE CAR STOPPED WORKING. I READ THERE IS AN INVESTIGATION ON TESLA FOR THIS ISSUE WITH MODEL S. EVERY LAST FEW SOFTWARE UPDATES THE CAR HAS BEEN GETTING WORSE AND NOW THE ELECTRICAL STOPPED WORKING COMPLETELY. I CAN USE MY BLINKERS EVEN! THE CAR DRIVES AND CHARGES, BUT THAT IS ABOUT IT. 40K MILES TOTAL AND BUILD 2015.

MY GUESS IS THE MCU OR THE COMPUTER CHIP OF THE CAR STOPPED WORKING. I READ THERE IS AN INVESTIGATION ON TESLA FOR THIS ISSUE WITH MODEL S. EVERY LAST FEW SOFTWARE UPDATES THE CAR HAS BEEN GETTING WORSE AND NOW THE ELECTRICAL STOPPED WORKING COMPLETELY. I CAN USE MY BLINKERS EVEN! THE CAR DRIVES AND CHARGES, BUT THAT IS ABOUT IT. 40K MILES TOTAL AND BUILD 2015.

2015 MODEL S P85D WITH FAILED MCU (MEDIA CONTROL UNIT) SINCE BEGINNING OF JULY. TESLA STILL DOES NOT HAVE A PART TO REPAIR MY CAR. A TEMPORARY FIX IN AUGUST ONLY LASTED AROUND 4 WEEKS AND COMPLETELY FAILED AGAIN. WHEN MCU FAILS, ALL SAFETY FEATURES ARE NOT AVAILABLE. NO BACKUP CAMERA. NO TURN SIGNAL. NO CONTROL ON HEADLIGHT SO IF IT RAINS DURING THE DAY I CAN'T MAUALLY TURN HEADLIGHT ON EITHER. BASICALLY JUST A CAR THAT MOVES AND STOPS WITHOUT ANY OTHER FUNCTION. TESLA IS NOT TAKING THE PROBLEM SERIOUSLY AND WAITING NEARLY 1/2 A YEAR AND STILL NO PARTS AVAILABLE IS UNACCEPTABLE. TESLA OBVIOUSLY HAVE PARTS AVAILABLE TO MAKE NEW CARS AND ARE IGNORING CUSTOMER WHO ACTUALLY HELPED A NEW CAR COMPANY TO THRIVE. PLEASE FORCE TESLA TO TAKE THIS MATTER SERIOUSLY AND

2015 MODEL S P85D WITH FAILED MCU (MEDIA CONTROL UNIT) SINCE BEGINNING OF JULY. TESLA STILL DOES NOT HAVE A PART TO REPAIR MY CAR. A TEMPORARY FIX IN AUGUST ONLY LASTED AROUND 4 WEEKS AND COMPLETELY FAILED AGAIN. WHEN MCU FAILS, ALL SAFETY FEATURES ARE NOT AVAILABLE. NO BACKUP CAMERA. NO TURN SIGNAL. NO CONTROL ON HEADLIGHT SO IF IT RAINS DURING THE DAY I CAN'T MAUALLY TURN HEADLIGHT ON EITHER. BASICALLY JUST A CAR THAT MOVES AND STOPS WITHOUT ANY OTHER FUNCTION. TESLA IS NOT TAKING THE PROBLEM SERIOUSLY AND WAITING NEARLY 1/2 A YEAR AND STILL NO PARTS AVAILABLE IS UNACCEPTABLE. TESLA OBVIOUSLY HAVE PARTS AVAILABLE TO MAKE NEW CARS AND ARE IGNORING CUSTOMER WHO ACTUALLY HELPED A NEW CAR COMPANY TO THRIVE. PLEASE FORCE TESLA TO TAKE THIS MATTER SERIOUSLY AND

I BELIEVE A COMPLETE FAILURE OF THE EMBEDDED MULTIMEDIACARD. NO TOUCH SCREEN USE, NO CAMERA, NO AUDIBLE SOUNDS FOR TURN SIGNAL OR WARNINGS, NO CONTROL OVER LIGHTS OR DOOR LOCKS. EARLIER IN THE YEAR, I NOTICED NON RESPONSIVE REQUEST TO START UP THE CAR, UNDRIVABLE FOR 45 SECONDS, NOW IT IS UP TO A FEW MINUTES UPON ENTERING THE CAR, WHICH IS A SAFETY ISSUE. ESPECIALLY WHEN COMBINED WITH NOT BEING ABLE TO LOCK THE DOORS WITH THE LCD. I BELIEVE THIS IS THE SCREEN ISSUE THAT TESLA IS OFFERING REPAIRS NOW, BUT I HAVE TRIED TO MAKE AN APPOINTMENT, AND THE EARLIEST ONE IS TWO WEEKS OUT, WHICH I HAVE MADE.

I BELIEVE A COMPLETE FAILURE OF THE EMBEDDED MULTIMEDIACARD. NO TOUCH SCREEN USE, NO CAMERA, NO AUDIBLE SOUNDS FOR TURN SIGNAL OR WARNINGS, NO CONTROL OVER LIGHTS OR DOOR LOCKS. EARLIER IN THE YEAR, I NOTICED NON RESPONSIVE REQUEST TO START UP THE CAR, UNDRIVABLE FOR 45 SECONDS, NOW IT IS UP TO A FEW MINUTES UPON ENTERING THE CAR, WHICH IS A SAFETY ISSUE. ESPECIALLY WHEN COMBINED WITH NOT BEING ABLE TO LOCK THE DOORS WITH THE LCD. I BELIEVE THIS IS THE SCREEN ISSUE THAT TESLA IS OFFERING REPAIRS NOW, BUT I HAVE TRIED TO MAKE AN APPOINTMENT, AND THE EARLIEST ONE IS TWO WEEKS OUT, WHICH I HAVE MADE.

THE MAIN LARGE CONTROL PANEL HAS BECOME UNRESPONSIVE WHILE THE CAR IS IN MOTION AT LEAST 4 TIMES IN THE LAST 2-3 WEEKS. ALL 4 TIMES THE CAR WAS IN MOTION, 3 TIMES ON A HIGHWAY. THE MAIN SCREEN TURNED OFF AND RESTARTED 3 TIMES AND 1 TIME THE CAR HAD TO BE PULLED TO THE SIDE AND RESTARTED BUT IT TOOK A WHILE TO DO THAT. THE CAR WAS DRIVABLE BUT OTHER FEATURES WERE STRUCK, LIKE SEAT WARMERS AND AIR CONDITIONING.

THE MAIN LARGE CONTROL PANEL HAS BECOME UNRESPONSIVE WHILE THE CAR IS IN MOTION AT LEAST 4 TIMES IN THE LAST 2-3 WEEKS. ALL 4 TIMES THE CAR WAS IN MOTION, 3 TIMES ON A HIGHWAY. THE MAIN SCREEN TURNED OFF AND RESTARTED 3 TIMES AND 1 TIME THE CAR HAD TO BE PULLED TO THE SIDE AND RESTARTED BUT IT TOOK A WHILE TO DO THAT. THE CAR WAS DRIVABLE BUT OTHER FEATURES WERE STRUCK, LIKE SEAT WARMERS AND AIR CONDITIONING.

MCU 1 FAILING ON CAR. CAR SCREENS TURN OFF RANDOMLY, STARTUP IS PROLONGED, LOSES DRIVER SAFETY FEATURES AND OVERALL SLOW/LAG MAKING IT HARD TO ACCESS MANDATORY US ROAD SAFETY FEATURES SUCH AS LIGHTS. TESLA REFUSES TO FIX.

MCU 1 FAILING ON CAR. CAR SCREENS TURN OFF RANDOMLY, STARTUP IS PROLONGED, LOSES DRIVER SAFETY FEATURES AND OVERALL SLOW/LAG MAKING IT HARD TO ACCESS MANDATORY US ROAD SAFETY FEATURES SUCH AS LIGHTS. TESLA REFUSES TO FIX.

AN INCREASE IN MCU ROGUE REBOOTS/CRASHES A SIGNIFICANT SLOWING DOWN OF THE MCU IN OPERATION, E.G. SLOW BOOT TIMES OR SLOW MAP RENDERING GLITCHES AND ISSUES WITH BLUETOOTH CONNECTIVITY. BLINKER NOT BLINKING.

THE MCU IN THIS CAR WENT BLACK SEVERAL OCCASION WHILE DRIVING. I LOST ALL CONTROLS OF LIGHTINGS AND WIPER. ON SEVERAL OCCASIONS....THE CAR SHUT DOWN AND I HAVE TO COAST TO THE AIDE OF THE HIGJWAY

AN INCREASE IN MCU ROGUE REBOOTS/CRASHES A SIGNIFICANT SLOWING DOWN OF THE MCU IN OPERATION, E.G. SLOW BOOT TIMES OR SLOW MAP RENDERING GLITCHES AND ISSUES WITH BLUETOOTH CONNECTIVITY. BLINKER NOT BLINKING.

THE MCU IN THIS CAR WENT BLACK SEVERAL OCCASION WHILE DRIVING. I LOST ALL CONTROLS OF LIGHTINGS AND WIPER. ON SEVERAL OCCASIONS....THE CAR SHUT DOWN AND I HAVE TO COAST TO THE AIDE OF THE HIGJWAY

DATE NOTED BELOW WAS THE MOST RECENT OF MULTIPLE OCCURRENCES. THIS HAS HAPPENED NOW AT LEAST 6 TIMES BEGINNING IN OCTOBER 2020. WHILE DRIVING, THE 17" DISPLAY IN THE CENTER OF THE DASH SUDDENLY GOES BLANK. AT THIS POINT, ACCESS TO THE BACKUP (REAR-FACING) CAMERA IS UNAVAILABLE.

DATE NOTED BELOW WAS THE MOST RECENT OF MULTIPLE OCCURRENCES. THIS HAS HAPPENED NOW AT LEAST 6 TIMES BEGINNING IN OCTOBER 2020. WHILE DRIVING, THE 17" DISPLAY IN THE CENTER OF THE DASH SUDDENLY GOES BLANK. AT THIS POINT, ACCESS TO THE BACKUP (REAR-FACING) CAMERA IS UNAVAILABLE.

TESLA MODEL S 2015 90D. I HAVE A SERVICE APPOINTMENT COME NOVEMBER 30TH 2020 FOR THIS BUT I HAVE HAD MULTIPLE OCCURRENCES OF THE MAIN PANEL AND SIDE PANEL DISPLAY GO COMPLETELY CRASH AND BLACK SCREEN ON ME. DISABLING BOTH THE "AUTOPILOT" V1 FEATURE IN MID USE ON A HIGHWAY GOING 60+ MPH, GPS AND OTHER IMPORTANT ASSISTANT INFORMATION SUCH AS VEHICLE SPEED ETC(BECAUSE SCREENS ARE BLACK). ITS A VERY JARRING AND DANGEROUS EXPERIENCE GOING FAST ON THE HIGHWAY AND HAVING THE CAR "CRASH" IN SUCH A WAY THAT JUST GAS AND BREAKING ARE ALL THAT ARE SUDDENLY LEFT WORKING IN AN INSTANCE(ESPECIALLY WHEN YOU HAVE THAT AUTO PILOT FEATURE ENGAGED ON A TURN). I STRONGLY RECOMMEND NHTSA TO CONTINUE THEIR INVESTIGATION TOWARDS THIS AS THERE ARE LIKELY SERIOUS FLAWS WITH THE EMMC SYSTEM AND SOFTWARE THESE EARLY MODEL S CARS RELEASED WITH. I AM AFRAID TESLA IS GOING TO GIVE ME THE RUN AROUND AND NOT HANDLE THE SITUATION APPROPRIATELY, WHICH WOULD GENERALLY BE A CONSUMER RECALL WHEN EVENTS AS DANGEROUS AS THIS OCCUR. I WOULD SAY THESE FULL SYSTEM CRASHES HAVE OCCURRED AT LEAST 5+ TIMES SINCE I HAVE OWNED THE CAR IN 2015 AND IT SEEMS LIKE A MATTER OF TIME BEFORE A SERIOUS CRASH COULD BE CAUSED BY THIS FAULTY ENGINEERING . TESLA CURRENTLY IS TRYING TO DO AS MUCH DAMAGE CONTROL AROUND IT OFFERING TO LOOK INTO A REPLACEMENT PART BUT NO GUARANTEES ITS COVERED BY THEIR WARRANTY. AS A SOFTWARE ENGINEER MYSELF IT FEELS VERY MUCH LIKE WHEN HARDWARE STARTS TO GO BAD, LIKE A SYSTEM INTERNALS BEGINNING TO FAIL DUE TO CORRUPT MEMORY AND STORAGE. THESE EARLY TESLA MODEL S'ES ARE A TICKING TIME BOMB TO PUBLIC ROADS(I SAY THIS AS A TESLA FAN, WHEN WORKING THE CARS ARE INCREDIBLE TO DRIVE, WHEN THEY DYSFUNCTION ITS A VERY SERIOUS PROBLEM BECAUSE OF THE NATURE OF THESE SOFTWARE DRIVEN VEHICLES THEIR HARDWARE/SOFTWARE HAS TO BE ROCK SOLID).

TESLA MODEL S 2015 90D. I HAVE A SERVICE APPOINTMENT COME NOVEMBER 30TH 2020 FOR THIS BUT I HAVE HAD MULTIPLE OCCURRENCES OF THE MAIN PANEL AND SIDE PANEL DISPLAY GO COMPLETELY CRASH AND BLACK SCREEN ON ME. DISABLING BOTH THE "AUTOPILOT" V1 FEATURE IN MID USE ON A HIGHWAY GOING 60+ MPH, GPS AND OTHER IMPORTANT ASSISTANT INFORMATION SUCH AS VEHICLE SPEED ETC(BECAUSE SCREENS ARE BLACK). ITS A VERY JARRING AND DANGEROUS EXPERIENCE GOING FAST ON THE HIGHWAY AND HAVING THE CAR "CRASH" IN SUCH A WAY THAT JUST GAS AND BREAKING ARE ALL THAT ARE SUDDENLY LEFT WORKING IN AN INSTANCE(ESPECIALLY WHEN YOU HAVE THAT AUTO PILOT FEATURE ENGAGED ON A TURN). I STRONGLY RECOMMEND NHTSA TO CONTINUE THEIR INVESTIGATION TOWARDS THIS AS THERE ARE LIKELY SERIOUS FLAWS WITH THE EMMC SYSTEM AND SOFTWARE THESE EARLY MODEL S CARS RELEASED WITH. I AM AFRAID TESLA IS GOING TO GIVE ME THE RUN AROUND AND NOT HANDLE THE SITUATION APPROPRIATELY, WHICH WOULD GENERALLY BE A CONSUMER RECALL WHEN EVENTS AS DANGEROUS AS THIS OCCUR. I WOULD SAY THESE FULL SYSTEM CRASHES HAVE OCCURRED AT LEAST 5+ TIMES SINCE I HAVE OWNED THE CAR IN 2015 AND IT SEEMS LIKE A MATTER OF TIME BEFORE A SERIOUS CRASH COULD BE CAUSED BY THIS FAULTY ENGINEERING . TESLA CURRENTLY IS TRYING TO DO AS MUCH DAMAGE CONTROL AROUND IT OFFERING TO LOOK INTO A REPLACEMENT PART BUT NO GUARANTEES ITS COVERED BY THEIR WARRANTY. AS A SOFTWARE ENGINEER MYSELF IT FEELS VERY MUCH LIKE WHEN HARDWARE STARTS TO GO BAD, LIKE A SYSTEM INTERNALS BEGINNING TO FAIL DUE TO CORRUPT MEMORY AND STORAGE. THESE EARLY TESLA MODEL S'ES ARE A TICKING TIME BOMB TO PUBLIC ROADS(I SAY THIS AS A TESLA FAN, WHEN WORKING THE CARS ARE INCREDIBLE TO DRIVE, WHEN THEY DYSFUNCTION ITS A VERY SERIOUS PROBLEM BECAUSE OF THE NATURE OF THESE SOFTWARE DRIVEN VEHICLES THEIR HARDWARE/SOFTWARE HAS TO BE ROCK SOLID).

THE MCU WENT OUT. TURN SIGNALS, BRAKE LIGHTS, BACKUP CAMERA, HVAC CONTROLS, ALL WENT WITH IT. CAR WOULD DRIVE, BUT WOULD NOT

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL WENT BLANK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF ROADWAY AND RESTARTED THE VEHICLE AND THE INSTRUMENT PANEL STARTED TO WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA SERVICE CENTER (2077 E. UNIVERSITY DR, TEMPE, AZ 85281, (602) 643-0024), TO BE DIAGNOSED. THE INTERNAL MEMORY WAS CLEARED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

THE MCU WENT OUT. TURN SIGNALS, BRAKE LIGHTS, BACKUP CAMERA, HVAC CONTROLS, ALL WENT WITH IT. CAR WOULD DRIVE, BUT WOULD NOT

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL WENT BLANK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF ROADWAY AND RESTARTED THE VEHICLE AND THE INSTRUMENT PANEL STARTED TO WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA SERVICE CENTER (2077 E. UNIVERSITY DR, TEMPE, AZ 85281, (602) 643-0024), TO BE DIAGNOSED. THE INTERNAL MEMORY WAS CLEARED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

BATTERY PACK: THE RATE AT WHICH THE BATTERY PACK CHARGES WAS UNILATERALLY REDUCED BY TESLA AND TESLA REFUSES TO CORRECT THIS DEFECT UNDER THEIR WARRANTY. TESLA PROVIDED NO NOTICE IN THE ORIGINAL OWNER'S MANUAL (PAGE ATTACHED) NOR EXCLUSION IN THE WARRANTY (ATTACHED) THAT THIS WAS A POTENTIAL OUTCOME AS THE CAR AGED. THE WARRANTY PROVIDES THE FOLLOWING STATEMENT ABOUT DEGRADATION: "THE BATTERY, LIKE ALL LITHIUM-ION BATTERIES, WILL EXPERIENCE GRADUAL ENERGY OR POWER LOSS WITH TIME AND USE. LOSS OF BATTERY ENERGY OR POWER OVER TIME OR DUE TO OR RESULTING FROM BATTERY USAGE, IS NOT COVERED UNDER THIS BATTERY AND DRIVE UNIT LIMITED WARRANTY." THIS STATEMENT MAKES NO REFERENCE TO AN EXCLUSION FOR A REDUCTION IN THE PEAK RATE AT WHICH THE BATTERY CHARGES, WHICH IS THE DEFECT THAT I HAVE IDENTIFIED AND TESLA HAS REFUSED TO ADMIT IS A PROBLEM. TESLA'S UNILATERAL DECISION TO REDUCE THE RATES AT WHICH THE BATTERY CHARGES, WITHOUT WARNING, HAS A SUBSTANTIAL NEGATIVE IMPACT ON THE UTILITY AND USABILITY OF THE MOTOR VEHICLE. THE EXTENDED CHARGING TIMES MAKE LONGER DISTANCE (INTER-CITY) TRAVEL IMPRACTICAL AND INCONSISTENT WITH THE MARKETING OF THE MODEL S. FURTHERMORE, NEWER VERSIONS OF THE OWNER'S MANUAL INCLUDE A CLEAR AND UNEQUIVOCAL REFERENCE TO THE TYPE OF PROBLEM THAT I HAVE IDENTIFIED. THIS IS A CLEAR INDICATION THAT TESLA IDENTIFIED A PROBLEM *AFTER* THEY SOLD ME A VEHICLE AND THAT THEY SHOULD HAVE WARNED ME ABOUT THE POTENTIAL CHANGE IN THE "PEAK CHARGING RATE" AT THE TIME OF SALE. GIVEN THE COMPANY'S FAILURE TO EXCLUDE A REDUCTION IN THE PEAK CHARGING RATE FROM THE WARRANTY AT THE TIME OF MY PURCHASE AND THE SUBSTANTIAL NEGATIVE IMPACT THAT THIS HAS ON THE UTILITY OF THE VEHICLE, TESLA SHOULD BE ORDERED TO REPLACE MY CAPPED BATTERY PACK WITH A NEW BATTERY PACK.

BATTERY PACK: THE RATE AT WHICH THE BATTERY PACK CHARGES WAS UNILATERALLY REDUCED BY TESLA AND TESLA REFUSES TO CORRECT THIS DEFECT UNDER THEIR WARRANTY. TESLA PROVIDED NO NOTICE IN THE ORIGINAL OWNER'S MANUAL (PAGE ATTACHED) NOR EXCLUSION IN THE WARRANTY (ATTACHED) THAT THIS WAS A POTENTIAL OUTCOME AS THE CAR AGED. THE WARRANTY PROVIDES THE FOLLOWING STATEMENT ABOUT DEGRADATION: "THE BATTERY, LIKE ALL LITHIUM-ION BATTERIES, WILL EXPERIENCE GRADUAL ENERGY OR POWER LOSS WITH TIME AND USE. LOSS OF BATTERY ENERGY OR POWER OVER TIME OR DUE TO OR RESULTING FROM BATTERY USAGE, IS NOT COVERED UNDER THIS BATTERY AND DRIVE UNIT LIMITED WARRANTY." THIS STATEMENT MAKES NO REFERENCE TO AN EXCLUSION FOR A REDUCTION IN THE PEAK RATE AT WHICH THE BATTERY CHARGES, WHICH IS THE DEFECT THAT I HAVE IDENTIFIED AND TESLA HAS REFUSED TO ADMIT IS A PROBLEM. TESLA'S UNILATERAL DECISION TO REDUCE THE RATES AT WHICH THE BATTERY CHARGES, WITHOUT WARNING, HAS A SUBSTANTIAL NEGATIVE IMPACT ON THE UTILITY AND USABILITY OF THE MOTOR VEHICLE. THE EXTENDED CHARGING TIMES MAKE LONGER DISTANCE (INTER-CITY) TRAVEL IMPRACTICAL AND INCONSISTENT WITH THE MARKETING OF THE MODEL S. FURTHERMORE, NEWER VERSIONS OF THE OWNER'S MANUAL INCLUDE A CLEAR AND UNEQUIVOCAL REFERENCE TO THE TYPE OF PROBLEM THAT I HAVE IDENTIFIED. THIS IS A CLEAR INDICATION THAT TESLA IDENTIFIED A PROBLEM *AFTER* THEY SOLD ME A VEHICLE AND THAT THEY SHOULD HAVE WARNED ME ABOUT THE POTENTIAL CHANGE IN THE "PEAK CHARGING RATE" AT THE TIME OF SALE. GIVEN THE COMPANY'S FAILURE TO EXCLUDE A REDUCTION IN THE PEAK CHARGING RATE FROM THE WARRANTY AT THE TIME OF MY PURCHASE AND THE SUBSTANTIAL NEGATIVE IMPACT THAT THIS HAS ON THE UTILITY OF THE VEHICLE, TESLA SHOULD BE ORDERED TO REPLACE MY CAPPED BATTERY PACK WITH A NEW BATTERY PACK.

LOCATION: CAR PARKED IN OWNER'S DRIVEWAY. CENTER SCREEN HAD BECOME NOTICEABLE SLOWER OVER A FEW WEEKS AND THE OWNER'S MANUAL WHICH IS NORMALLY SHOWN ON THE SCREEN WAS NOT AVAILABLE. I ATTEMPTED TO REBOOT THE SYSTEM BY HOLDING DOWN TWO BUTTONS ON THE STEERING WHEEL AND THE CENTER SCREEN WOULD NOT REBOOT. RATHER, THE CENTER SCREEN WENT AND STAYED TOTALLY BLACK. I CONTACTED TESLA PHONE SERVICE AND TESLA PHONE SERVICE CENTER COULD NOT CONTACT THE CAR. CENTER SCREEN REMAINED COMPLETELY BLACK. WHEN TRYING TO START TO DRIVE THE CAR, THE SCREEN IN FRONT OF STEERING WHEEL APPEARED TO BE TRYING TO COMMUNICATE WITH THE BLACK CENTER SCREEN. AFTER 5 MINUTES OF TRYING, THE SCREEN IN FRONT OF THE STEERING WHEEL WOULD ALLOW THE CAR TO BE DRIVEN. THE CAR WOULD BE DRIVABLE BUT WITHOUT TURN SIGNAL SOUNDS. CLIMATE CONTROL AND ANYTHING ELSE CONTROLLED BY THE CENTER SCREEN NOT ABLE TO BE ADJUSTED OR CHANGED AS CENTER SCREEN WAS COMPLETELY BLACK AND DEAD. CAR WOULD NOT ACCEPT A CHARGE OVERNIGHT FROM TESLA CHARGER INSTALLED IN MY HOUSE. CLIMATE CONTROL WAS ON CONTINUOUSLY OVERNIGHT, DEPLETING 10 MILES OFF THE BATTERY RANGE IN A SINGLE NIGHT (ABOUT 16 HOURS). THE NEXT DAY, AFTER AGAIN WAITING 5 MINUTES BETWEEN STARTING THE CAR AND BEING ABLE TO DRIVE THE CAR, I WAS ABLE TO BRING THE CAR TO A TESLA SERVICE CENTER WHERE THEY DIAGNOSED THE PROBLEM OF THE MEDIA CONTROL UNIT (CENTER SCREEN) AS NOT RECOVERABLE AND REPLACED IT FOR $2500. WITHOUT THIS REPLACEMENT, THE CAR WAS NOT DRIVABLE FOR ALL PRACTICAL PURPOSES. ONCE REPAIRED, THE CAR WAS AGAIN DRIVABLE. LUCKILY THIS ISSUE OCCURRED AT HOME AND IN A SAFE SPOT. IF THIS PROBLEM OCCURRED WHILE DRIVING, THE CAR COULD HAVE BEEN STRANDED ON THE SIDE OF THE ROAD.

LOCATION: CAR PARKED IN OWNER'S DRIVEWAY. CENTER SCREEN HAD BECOME NOTICEABLE SLOWER OVER A FEW WEEKS AND THE OWNER'S MANUAL WHICH IS NORMALLY SHOWN ON THE SCREEN WAS NOT AVAILABLE. I ATTEMPTED TO REBOOT THE SYSTEM BY HOLDING DOWN TWO BUTTONS ON THE STEERING WHEEL AND THE CENTER SCREEN WOULD NOT REBOOT. RATHER, THE CENTER SCREEN WENT AND STAYED TOTALLY BLACK. I CONTACTED TESLA PHONE SERVICE AND TESLA PHONE SERVICE CENTER COULD NOT CONTACT THE CAR. CENTER SCREEN REMAINED COMPLETELY BLACK. WHEN TRYING TO START TO DRIVE THE CAR, THE SCREEN IN FRONT OF STEERING WHEEL APPEARED TO BE TRYING TO COMMUNICATE WITH THE BLACK CENTER SCREEN. AFTER 5 MINUTES OF TRYING, THE SCREEN IN FRONT OF THE STEERING WHEEL WOULD ALLOW THE CAR TO BE DRIVEN. THE CAR WOULD BE DRIVABLE BUT WITHOUT TURN SIGNAL SOUNDS. CLIMATE CONTROL AND ANYTHING ELSE CONTROLLED BY THE CENTER SCREEN NOT ABLE TO BE ADJUSTED OR CHANGED AS CENTER SCREEN WAS COMPLETELY BLACK AND DEAD. CAR WOULD NOT ACCEPT A CHARGE OVERNIGHT FROM TESLA CHARGER INSTALLED IN MY HOUSE. CLIMATE CONTROL WAS ON CONTINUOUSLY OVERNIGHT, DEPLETING 10 MILES OFF THE BATTERY RANGE IN A SINGLE NIGHT (ABOUT 16 HOURS). THE NEXT DAY, AFTER AGAIN WAITING 5 MINUTES BETWEEN STARTING THE CAR AND BEING ABLE TO DRIVE THE CAR, I WAS ABLE TO BRING THE CAR TO A TESLA SERVICE CENTER WHERE THEY DIAGNOSED THE PROBLEM OF THE MEDIA CONTROL UNIT (CENTER SCREEN) AS NOT RECOVERABLE AND REPLACED IT FOR $2500. WITHOUT THIS REPLACEMENT, THE CAR WAS NOT DRIVABLE FOR ALL PRACTICAL PURPOSES. ONCE REPAIRED, THE CAR WAS AGAIN DRIVABLE. LUCKILY THIS ISSUE OCCURRED AT HOME AND IN A SAFE SPOT. IF THIS PROBLEM OCCURRED WHILE DRIVING, THE CAR COULD HAVE BEEN STRANDED ON THE SIDE OF THE ROAD.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MASTER CONTROL UNIT (MCU) DISPLAY MALFUNCTIONED CAUSING THE TURN SIGNALS AND BACK-UP CAMERA DISPLAY TO NOT BE OPERABLE. THE VEHICLE WAS TAKEN TO TESLA WESTMONT LOCATED AT 50 OGDEN AVE, WESTMONT, IL 60559, WHO DIAGNOSED THAT THE MASTER CONTROL UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE MASTER CONTROL UNIT HAD BEEN REPLACED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MASTER CONTROL UNIT (MCU) DISPLAY MALFUNCTIONED CAUSING THE TURN SIGNALS AND BACK-UP CAMERA DISPLAY TO NOT BE OPERABLE. THE VEHICLE WAS TAKEN TO TESLA WESTMONT LOCATED AT 50 OGDEN AVE, WESTMONT, IL 60559, WHO DIAGNOSED THAT THE MASTER CONTROL UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE MASTER CONTROL UNIT HAD BEEN REPLACED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

MCU WHICH CONTROLS THE MAJORITY OF THE AUTOMOBILE'S SAFETY AND SECURITY FUNCTIONS FAILED. I DID NOT FEEL THAT THE AUTOMOBILE WAS SAFE TO DRIVE UNTIL THE FAILED COMPONENT WAS FIXED SO IT SAT IN MY GARAGE FOR 6 WEEKS, AFTER WHICH TIME IT WAS REPAIRED.

MCU WHICH CONTROLS THE MAJORITY OF THE AUTOMOBILE'S SAFETY AND SECURITY FUNCTIONS FAILED. I DID NOT FEEL THAT THE AUTOMOBILE WAS SAFE TO DRIVE UNTIL THE FAILED COMPONENT WAS FIXED SO IT SAT IN MY GARAGE FOR 6 WEEKS, AFTER WHICH TIME IT WAS REPAIRED.

HI, I HAVE SEVERALS ISSUE WITH THE CAR WHICH ARE KNOWN ISSUES FOR THE MANUFACTURER AND FOR WHICH SERVICE CENTER SAYS "YES IT'S AN KNOWN PROBLEM ON ALL THESE 2015 MODEL S CAR" BUT YOU HAVE TO PAY TO GET IT REPAIRED BECAUSE THE CAR IS OVER 4 YEARS OLD AND MORE THAN 100 000KM, SO NOT UNDER WARRANTY ANYMORE. THESES ISSUES ARE : * TWO DOORS HANDLES 1042845-00-B (ONE I PAID FOR BEING REPAIRED 60.83) ONE ACTUALLY BROKEN SO RIGHT FRONT DOOR CAN'T BE OPENED FROM OUTSIDE. NEARLY ALL CUSTOMERS FROM MODEL S FROM 2012 TO 2015 HAVE THIS PROBLEM FOR DOORS. IN MY CASE TWO TIMES WERE WHEN CHILDS CLOSED THE DOOR FROM OUTSIDE A BIT STRONGER, SO IT CAN HAPPEN ANYTIME YOU CLOSE A MODEL S DOOR FTOM THIS GENERATION. THE PART 1042845-00-A HAS BEEN VERSIONED 1042845-00-B (THE "A" IS LESS RESISTANT). * TWO WINDOWS CAN'T EASILY BE CLOSES (THE TWO ON RIGHT SIDE) EVEN MORE WHEN TEMPRATURE IS MORE THA 20C, ANTI-PINCH SYSTEM DON'T WORK WELL SO THE WINDOW REOPPEN. SO SOMETIMES YOU LET THE CAR WITH WINDOWS OPENED WITH RAIN RISK IF YOU DON'T CHECK IT. IN THIS SECOND CASE, SERVICE CENTER SAYS THIS IS ALSO A KNOWN PROBLEM AND SAY THEY CAN CHANGE WHOLE PART WITH PAYMENT ! * MORE IMPORTANT IS COMPUTER ISSUE WITH EMMC FAILURE WHERE 8GB NAND MEMORY IS GETTING BY THE TIME WITH READ/WRITE ERROR BECAUSE OF USE CYCLES, MAKING SO MANY ISSUES ON COMPUTER : SCREEN HANGS (NNED REBOOT), AUTOPILOT ISSUE, ENTERTAINEMENT MEDIA LOADING OR USE ISSUE, MAPS FOT GPS SLOW OR LOCKED, LONG TIME BEFORE STARTING CAR (MORE THAN 2 MINUTES SOMETIMES) UNTIL THE TIME MEMORY IS DEFINITLY DEAS SO THE CAR REMAINS UNUSABLE. IN THIS CASE AGAIN, THIS IS AN PROBLEM FROM ORIGIN AND SHOULD BE REPLACED FOR FREE EVEN AFTER THE 4 YEARS WARRANTY BECAUSE PROBLEM COMES WITH TIME. TESLA ASKED 2500 FOR WHOLE REPLACEMENT WITH COMPUTER, SCREENS, 4G CHIP... WHEREAS THEY DON'T BUILT IT CORRECTLY ! * WHEEL BROKEN NO AIRBAG, HORN, COMMANDS...

INFOTAINMENT SYSTEM HAS STOPPED WORKING, ALONG WITH IMPORTANT SAFETY FEATURES LIKE LIGHTING, BLINKERS, CRUISE CONTROL, CLIMATE.

HI, I HAVE SEVERALS ISSUE WITH THE CAR WHICH ARE KNOWN ISSUES FOR THE MANUFACTURER AND FOR WHICH SERVICE CENTER SAYS "YES IT'S AN KNOWN PROBLEM ON ALL THESE 2015 MODEL S CAR" BUT YOU HAVE TO PAY TO GET IT REPAIRED BECAUSE THE CAR IS OVER 4 YEARS OLD AND MORE THAN 100 000KM, SO NOT UNDER WARRANTY ANYMORE. THESES ISSUES ARE : * TWO DOORS HANDLES 1042845-00-B (ONE I PAID FOR BEING REPAIRED 60.83) ONE ACTUALLY BROKEN SO RIGHT FRONT DOOR CAN'T BE OPENED FROM OUTSIDE. NEARLY ALL CUSTOMERS FROM MODEL S FROM 2012 TO 2015 HAVE THIS PROBLEM FOR DOORS. IN MY CASE TWO TIMES WERE WHEN CHILDS CLOSED THE DOOR FROM OUTSIDE A BIT STRONGER, SO IT CAN HAPPEN ANYTIME YOU CLOSE A MODEL S DOOR FTOM THIS GENERATION. THE PART 1042845-00-A HAS BEEN VERSIONED 1042845-00-B (THE "A" IS LESS RESISTANT). * TWO WINDOWS CAN'T EASILY BE CLOSES (THE TWO ON RIGHT SIDE) EVEN MORE WHEN TEMPRATURE IS MORE THA 20C, ANTI-PINCH SYSTEM DON'T WORK WELL SO THE WINDOW REOPPEN. SO SOMETIMES YOU LET THE CAR WITH WINDOWS OPENED WITH RAIN RISK IF YOU DON'T CHECK IT. IN THIS SECOND CASE, SERVICE CENTER SAYS THIS IS ALSO A KNOWN PROBLEM AND SAY THEY CAN CHANGE WHOLE PART WITH PAYMENT ! * MORE IMPORTANT IS COMPUTER ISSUE WITH EMMC FAILURE WHERE 8GB NAND MEMORY IS GETTING BY THE TIME WITH READ/WRITE ERROR BECAUSE OF USE CYCLES, MAKING SO MANY ISSUES ON COMPUTER : SCREEN HANGS (NNED REBOOT), AUTOPILOT ISSUE, ENTERTAINEMENT MEDIA LOADING OR USE ISSUE, MAPS FOT GPS SLOW OR LOCKED, LONG TIME BEFORE STARTING CAR (MORE THAN 2 MINUTES SOMETIMES) UNTIL THE TIME MEMORY IS DEFINITLY DEAS SO THE CAR REMAINS UNUSABLE. IN THIS CASE AGAIN, THIS IS AN PROBLEM FROM ORIGIN AND SHOULD BE REPLACED FOR FREE EVEN AFTER THE 4 YEARS WARRANTY BECAUSE PROBLEM COMES WITH TIME. TESLA ASKED 2500 FOR WHOLE REPLACEMENT WITH COMPUTER, SCREENS, 4G CHIP... WHEREAS THEY DON'T BUILT IT CORRECTLY ! * WHEEL BROKEN NO AIRBAG, HORN, COMMANDS...

INFOTAINMENT SYSTEM HAS STOPPED WORKING, ALONG WITH IMPORTANT SAFETY FEATURES LIKE LIGHTING, BLINKERS, CRUISE CONTROL, CLIMATE.

MY CENTER SCREEN THAT CONTROLS THE VEHICLE FUNCTIONS SUCH AS AIR CONDITIONING, ALL VEHICLE SETTINGS, MAP, CRUISE CONTROL, VEHICLE COLLISION SENSORS, LDER, ETC ARE NOT FUNCTIONING BECAUSE THE MCU UNIT FAILED. THE EMMC CHIP INSIDE MCU FAILED WHEN THE VEHICLE WAS DOWNLOADING A UPDATE SENT FROM TESLA OVER THE AIR. THE CAR DOESNT WANT TO TURN ON HALF THE TIME AND VEHICLE DRIVEABILITY AND FUNCTIONS ARE VERY LIMITED. TESLA HASNT RESPONDED TO MY COMPLAINTS AND MY ISSUE. THE CAR WAS IN MY DRIVEWAY AND DOWNLOADING WHEN THE SCREEN QENT BLACK AND NEVWR TURNED BACK ON. I TOOK IT TO A TESLA 3RD PARTY SHOP AND THEY ADVISED ME TO KEEP CALLING TESLA TO NOTIFY THEM OF FAULTY MCU AND EMMC UNIT. THE DANGER IS THAT THE VEHICLE COLLISION AND SAFETY FEATURES ARE DISABLED AND ITS DNGEROUS DRIVING ON ROADS.

MY CENTER SCREEN THAT CONTROLS THE VEHICLE FUNCTIONS SUCH AS AIR CONDITIONING, ALL VEHICLE SETTINGS, MAP, CRUISE CONTROL, VEHICLE COLLISION SENSORS, LDER, ETC ARE NOT FUNCTIONING BECAUSE THE MCU UNIT FAILED. THE EMMC CHIP INSIDE MCU FAILED WHEN THE VEHICLE WAS DOWNLOADING A UPDATE SENT FROM TESLA OVER THE AIR. THE CAR DOESNT WANT TO TURN ON HALF THE TIME AND VEHICLE DRIVEABILITY AND FUNCTIONS ARE VERY LIMITED. TESLA HASNT RESPONDED TO MY COMPLAINTS AND MY ISSUE. THE CAR WAS IN MY DRIVEWAY AND DOWNLOADING WHEN THE SCREEN QENT BLACK AND NEVWR TURNED BACK ON. I TOOK IT TO A TESLA 3RD PARTY SHOP AND THEY ADVISED ME TO KEEP CALLING TESLA TO NOTIFY THEM OF FAULTY MCU AND EMMC UNIT. THE DANGER IS THAT THE VEHICLE COLLISION AND SAFETY FEATURES ARE DISABLED AND ITS DNGEROUS DRIVING ON ROADS.

MY MCU HAS CRASHED SEVERAL TIMES OVER THE LAST 8 WEEKS. FIRST TIME WAS WHEN THE MOBILE SERVICE WAS COMING OUT TO CODE A REPLACEMENT KEY. THE SOFTWARE THEY SENT APPEARED TO CRASH THE MCU THE FIRST TIME. IT WOULD WORK FOR A WEEK AT A TIME, THEN SEVERAL DAYS NOW IT'S PERMANENTLY OFF. NO HVAC CONTROL, TURN SIGNALS, AND CHARGING IS LIMITED TO 8AMPS ON MY 30 AMP LEVEL 2 CHARGER AND SUPERCHARGING IS DISABLED. CAR IS ABLE TO DRIVE, BUT NOT FAR DUE TO THE PAINFULLY SLOW CHARGE. APP WILL NOT SYNC WITH CAR AND I CAN'T SEE MY SCHEDULED SERVICE APPT. WE PURCHASED THE CAR USED (3RD PARTY) AND WE DID NOT HAVE ISSUES FOR ALMOST 2 MONTHS UNTIL WE CODED THE NEW KEY, AND DID A SOFTWARE UPDATE OR TWO. THERE ARE 80 PAGES OF COMPLAINTS AND THIS IS WELL DOCUMENTED ON TESLA'S OWN FORUM, TIME FOR A SAFETY RECALL AT TESLA'S EXPENSE, $2500 TO REPLACE A KNOWN ISSUE SEEMS RIDICULOUS TO PUT ON A CONSUMER. ELON, TIME TO STEP TO THE PLATE BUD OR THIS IS THE LAST TESLA I WILL EVER OWN.

MY MCU HAS CRASHED SEVERAL TIMES OVER THE LAST 8 WEEKS. FIRST TIME WAS WHEN THE MOBILE SERVICE WAS COMING OUT TO CODE A REPLACEMENT KEY. THE SOFTWARE THEY SENT APPEARED TO CRASH THE MCU THE FIRST TIME. IT WOULD WORK FOR A WEEK AT A TIME, THEN SEVERAL DAYS NOW IT'S PERMANENTLY OFF. NO HVAC CONTROL, TURN SIGNALS, AND CHARGING IS LIMITED TO 8AMPS ON MY 30 AMP LEVEL 2 CHARGER AND SUPERCHARGING IS DISABLED. CAR IS ABLE TO DRIVE, BUT NOT FAR DUE TO THE PAINFULLY SLOW CHARGE. APP WILL NOT SYNC WITH CAR AND I CAN'T SEE MY SCHEDULED SERVICE APPT. WE PURCHASED THE CAR USED (3RD PARTY) AND WE DID NOT HAVE ISSUES FOR ALMOST 2 MONTHS UNTIL WE CODED THE NEW KEY, AND DID A SOFTWARE UPDATE OR TWO. THERE ARE 80 PAGES OF COMPLAINTS AND THIS IS WELL DOCUMENTED ON TESLA'S OWN FORUM, TIME FOR A SAFETY RECALL AT TESLA'S EXPENSE, $2500 TO REPLACE A KNOWN ISSUE SEEMS RIDICULOUS TO PUT ON A CONSUMER. ELON, TIME TO STEP TO THE PLATE BUD OR THIS IS THE LAST TESLA I WILL EVER OWN.

MCU SHUTS DOWN WHILE GOING DOWN THE ROAD. YOU LOSE DEFROST AND OTHER MAJOR FACTORS THAT EFFECT SAFETY. CANNOT NAME A PARTICULAR DAY BUT TESLA HAS THIS INFORMATION. I TEXT THE TECH ON 09/03/2020 HE TOLD ME IT IS A COMMON PROBLEM. IF IT HAPPENS IN WINTER, I WILL WRECK IF I CANNOT SEE.

MCU SHUTS DOWN WHILE GOING DOWN THE ROAD. YOU LOSE DEFROST AND OTHER MAJOR FACTORS THAT EFFECT SAFETY. CANNOT NAME A PARTICULAR DAY BUT TESLA HAS THIS INFORMATION. I TEXT THE TECH ON 09/03/2020 HE TOLD ME IT IS A COMMON PROBLEM. IF IT HAPPENS IN WINTER, I WILL WRECK IF I CANNOT SEE.

MCU UNIT WONT TURN ON. THIS UNIT CONTROLS HVAC / SAFETY FEATURES SUCH AS CHILD LOCKS / SUNROOF / AND MOST IMPORTANTLY TURN SIGNALS. THE CAR TURNS ON BUT THE SCREEN STAYS OFF. I THINK THIS HAS TO DO WITH ITS MEMORY, I HAD A SMILIAR ISSUE ABOUT 2 MONTHS AGO WHERE AN UPDATE CAUSED THE CAR TO REBOOT REPEATEDLY UNTIL SOMEONE AT TESLA INSTALLED A REMOTE UPDATE AND REBOOTED THE CAR.

MCU UNIT WONT TURN ON. THIS UNIT CONTROLS HVAC / SAFETY FEATURES SUCH AS CHILD LOCKS / SUNROOF / AND MOST IMPORTANTLY TURN SIGNALS. THE CAR TURNS ON BUT THE SCREEN STAYS OFF. I THINK THIS HAS TO DO WITH ITS MEMORY, I HAD A SMILIAR ISSUE ABOUT 2 MONTHS AGO WHERE AN UPDATE CAUSED THE CAR TO REBOOT REPEATEDLY UNTIL SOMEONE AT TESLA INSTALLED A REMOTE UPDATE AND REBOOTED THE CAR.

CENTER 11 INCH SCREEN GOING FUZZY, CONSTANTLY NEEDS TO REBOOT COMPUTER TO GET NORMAL SCREEN...OCCURRING 2-3 TIMES A DAY, CAN OCCUR STATIONARY OR IN MOTION

CENTER 11 INCH SCREEN GOING FUZZY, CONSTANTLY NEEDS TO REBOOT COMPUTER TO GET NORMAL SCREEN...OCCURRING 2-3 TIMES A DAY, CAN OCCUR STATIONARY OR IN MOTION

CENTER SCREEN (MCU) WENT OUT , LOSE ALL SAFETY FEATURES BECAUSE THE SCREEN IS ALL BLACK

CENTER SCREEN (MCU) WENT OUT , LOSE ALL SAFETY FEATURES BECAUSE THE SCREEN IS ALL BLACK

MEC FAILURE ON CENTRAL PANEL....CONSOLE IS ALL BLACK AND MINIMAL FUNCTION ON DRIVE DISPLAY...NO AC/HEAT.... CAUSE NO HORN NO DISPLAY NO CAMERA NO AUDIO.NO AC NO TURN SIGNALS. WHILE DRIVING NO CONTROLS ACCESS TO THE CAR..NO CENTER DISPLAY NO AIRBAG AND AIRBAG ERROR...NO APP ACCESS EITHER AND CAR COULD NOT REBOOT EITHER...AND STRANGE CHARGING SOUND IN FRONT BATTERY

MEC FAILURE ON CENTRAL PANEL....CONSOLE IS ALL BLACK AND MINIMAL FUNCTION ON DRIVE DISPLAY...NO AC/HEAT.... CAUSE NO HORN NO DISPLAY NO CAMERA NO AUDIO.NO AC NO TURN SIGNALS. WHILE DRIVING NO CONTROLS ACCESS TO THE CAR..NO CENTER DISPLAY NO AIRBAG AND AIRBAG ERROR...NO APP ACCESS EITHER AND CAR COULD NOT REBOOT EITHER...AND STRANGE CHARGING SOUND IN FRONT BATTERY

TOUCH SCREEN FAILS TO OPERATE. DIRECTIONAL SIGNAL LIGHTS ARE INOPERABLE. CAR IS UNSAFE TO DRIVE. PROBLEM WAS SUSPECTED 2 MONTHS AGO AND PART HAS BEEN BACK ORDERED SINCE THEN.

TOUCH SCREEN FAILS TO OPERATE. DIRECTIONAL SIGNAL LIGHTS ARE INOPERABLE. CAR IS UNSAFE TO DRIVE. PROBLEM WAS SUSPECTED 2 MONTHS AGO AND PART HAS BEEN BACK ORDERED SINCE THEN.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE ELECTRONIC SYSTEM FAILED CAUSING THE TURN SIGNALS AND THE NAVIGATION SYSTEM TO NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER (TESLA 10250 SANTA MONICA BLVD STE 1340, LOS ANGELES, CA 90067 (310) 553-5767). THE DEALER AFTER A MONTH TOOK THE VEHICLE IN AND PERFORMED A SOFTWARE FIX ON THE ELECTRICAL SYSTEM. THEY DID NOT REPLACE THE MCU UNIT AS THEY ORIGINALLY DIAGNOSED. THE FAILURE HOWEVER RECURRED WITH THE TURN SIGNALS STILL FLASHING ON AND OFF AND THE INSTRUMENT PANEL INCLUDING THE NAVIGATIONAL SYSTEM ALSO NOT WORKING CONSISTENTLY. THE CONTACT HAD NOT BEEN ABLE TO RESCHEDULE AN APPOINTMENT ONLINE WITH THE DEALER. THE FAILURE MILEAGE WAS 37,000.*DT *JS

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE ELECTRONIC SYSTEM FAILED CAUSING THE TURN SIGNALS AND THE NAVIGATION SYSTEM TO NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER (TESLA 10250 SANTA MONICA BLVD STE 1340, LOS ANGELES, CA 90067 (310) 553-5767). THE DEALER AFTER A MONTH TOOK THE VEHICLE IN AND PERFORMED A SOFTWARE FIX ON THE ELECTRICAL SYSTEM. THEY DID NOT REPLACE THE MCU UNIT AS THEY ORIGINALLY DIAGNOSED. THE FAILURE HOWEVER RECURRED WITH THE TURN SIGNALS STILL FLASHING ON AND OFF AND THE INSTRUMENT PANEL INCLUDING THE NAVIGATIONAL SYSTEM ALSO NOT WORKING CONSISTENTLY. THE CONTACT HAD NOT BEEN ABLE TO RESCHEDULE AN APPOINTMENT ONLINE WITH THE DEALER. THE FAILURE MILEAGE WAS 37,000.*DT *JS

THE CENTER SCREEN OF MY TESLA STOPPED WORKING WHEN I STARTED THE CAR ONE DAY (CAR WAS PARKED), RESULTING IN A LOSS OF THE BACKUP CAMERA AND ACCESS TO MANY DRIVER SETTINGS, SUCH AS REGENERATIVE BRAKING, AUTOMATIC LIGHTS, ETC. REBOOTING THE UNIT DID NOT HELP, AND THE CAR WOULD NOT SHUT OFF ONCE THE ISSUE OCCURRED.

THE CENTER SCREEN OF MY TESLA STOPPED WORKING WHEN I STARTED THE CAR ONE DAY (CAR WAS PARKED), RESULTING IN A LOSS OF THE BACKUP CAMERA AND ACCESS TO MANY DRIVER SETTINGS, SUCH AS REGENERATIVE BRAKING, AUTOMATIC LIGHTS, ETC. REBOOTING THE UNIT DID NOT HELP, AND THE CAR WOULD NOT SHUT OFF ONCE THE ISSUE OCCURRED.

MCU ON TESLA CRASHED AGAIN. LAST YEAR IT WAS REPLACED, AND THIS YEAR CRASHED AGAIN. TESLA KEEPS POSTPONING REPAIR. SAYING THEY ARE TOO BUSY. WITH THE MCU CRASHED, TURN SIGNAL DOES NOT WORK AND MAKES CAR NOT DRIVEABLE. I UNDERSTAND YOU ALL ARE INVESTIGATING THIS ISSUE? THE DATE IDENTIFIED BELOW IS THE SECOND TIME. THIS HAPPENED LAST YEAR AS WELL.

MCU ON TESLA CRASHED AGAIN. LAST YEAR IT WAS REPLACED, AND THIS YEAR CRASHED AGAIN. TESLA KEEPS POSTPONING REPAIR. SAYING THEY ARE TOO BUSY. WITH THE MCU CRASHED, TURN SIGNAL DOES NOT WORK AND MAKES CAR NOT DRIVEABLE. I UNDERSTAND YOU ALL ARE INVESTIGATING THIS ISSUE? THE DATE IDENTIFIED BELOW IS THE SECOND TIME. THIS HAPPENED LAST YEAR AS WELL.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THE MEDIA CONTROL UNIT WAS NOT OPERATING PROPERLY AND THE SCREEN WAS INOPERABLE. THE CONTACT CALLED THE LOCAL DEALER TESLA LOCATED AT 5544 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, 561-232-8984, WHO SENT A TECHNICIAN TO HIS RESIDENCE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS INFORMED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THE MEDIA CONTROL UNIT WAS NOT OPERATING PROPERLY AND THE SCREEN WAS INOPERABLE. THE CONTACT CALLED THE LOCAL DEALER TESLA LOCATED AT 5544 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, 561-232-8984, WHO SENT A TECHNICIAN TO HIS RESIDENCE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS INFORMED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 51,000.

ON 7/2/20, CENTER CONSOLE STOPPED WORKING WHEN STARTED UP. THIS AFFECTS/CONTROLS CLIMATE CONTROL, BACK UP CAMERA, BLINKERS, AND MAPS. CAR IS ABLE TO DRIVE, BRAKE, AND STEER. INABILITY TO USE BLINKERS IS HAZARDOUS. I BELIEVE IT IS A KNOWN PROBLEM WITH THE MCU CHIP. MANY TESLAS ARE HAVING PROBLEMS WITH THIS CHIP 4-5 YEARS INTO OWNERSHIP. SERVICE CENTER STATES THERE IS A LONG BACK ORDER, ESSENTIALLY MAKING IT SO THAT THE BEST-CASE SCENARIO IS I AM WITHOUT MY CAR FOR 8 WEEKS AS IT IS UNSAFE TO DRIVE.

ON 7/2/20, CENTER CONSOLE STOPPED WORKING WHEN STARTED UP. THIS AFFECTS/CONTROLS CLIMATE CONTROL, BACK UP CAMERA, BLINKERS, AND MAPS. CAR IS ABLE TO DRIVE, BRAKE, AND STEER. INABILITY TO USE BLINKERS IS HAZARDOUS. I BELIEVE IT IS A KNOWN PROBLEM WITH THE MCU CHIP. MANY TESLAS ARE HAVING PROBLEMS WITH THIS CHIP 4-5 YEARS INTO OWNERSHIP. SERVICE CENTER STATES THERE IS A LONG BACK ORDER, ESSENTIALLY MAKING IT SO THAT THE BEST-CASE SCENARIO IS I AM WITHOUT MY CAR FOR 8 WEEKS AS IT IS UNSAFE TO DRIVE.

CAR WAS CHARGING AT THE KNOXVILLE SUPERCHARGER. I COULDN'T CONNECT FROM RESTAURANT WITH MY APP TO SEE IF IT WAS COMPLETELY CHARGED. WHEN I GOT TO CAR TOUCHSCREEN WAS BLACK, WOULDN'T COME BACK WITH SOFT OR HARD RESETS, APP WAS LOCKED UP, NO NAVIGATION, NO MUSIC, ALL SCREEN AND APP ABILITIES GONE, TURN SIGNALS DIDN'T WORK, AC WASN'T WORKING. TESLA SERVICE CENTER HAS DIAGNOSED MCU 1 FAILED. THEY WERE ABLE TO REVIVE IT IN THE APPOINTMENT ALTHOUGH SOME APPLICATIONS SLUGGISH. A DAUGHTER BOARD HAS BEEN ORDERED TO FIX IT WHICH I WILL PAY FOR, APPOINTMENT FOR THAT COMING UP AUGUST 28, 2020.

CAR WAS CHARGING AT THE KNOXVILLE SUPERCHARGER. I COULDN'T CONNECT FROM RESTAURANT WITH MY APP TO SEE IF IT WAS COMPLETELY CHARGED. WHEN I GOT TO CAR TOUCHSCREEN WAS BLACK, WOULDN'T COME BACK WITH SOFT OR HARD RESETS, APP WAS LOCKED UP, NO NAVIGATION, NO MUSIC, ALL SCREEN AND APP ABILITIES GONE, TURN SIGNALS DIDN'T WORK, AC WASN'T WORKING. TESLA SERVICE CENTER HAS DIAGNOSED MCU 1 FAILED. THEY WERE ABLE TO REVIVE IT IN THE APPOINTMENT ALTHOUGH SOME APPLICATIONS SLUGGISH. A DAUGHTER BOARD HAS BEEN ORDERED TO FIX IT WHICH I WILL PAY FOR, APPOINTMENT FOR THAT COMING UP AUGUST 28, 2020.

MCU FAILURE, WHEN BACKING UP THE REAR CAMERA DOES NOT TURN ON, CENTER SCREEN CONSOLE HAS GONE BLACK AND WILL NOT REBOOT DESPITE MULTIPLE ATTEMPTS TO DO SO. SEEMS LIKE A MCU FAILURE. CAR IS ESSENTIALLY VERY HARD TO DRIVE - HARD TO BACK UP - REAR CAMERA IS NOT FUNCTIONING, HAS BECOME A SAFETY PROBLEM. HAS BEEN INTERMITTENT OVER LAST FEW WEEKS, NOW PERMANENT.

THERE IS A KNOWN PROBLEM WITH MCU VERSION 1 IN MODELS BEFORE 2018 THAT CAN CAUSE TOTAL ELECTRICAL FAILURE, MY CAR LOST ITS ABILITY TO USE TURN SIGNAL AND CONTROL OF ALL OTHER ELECTRICAL EQUIPMENT.. THEY NEED TO ISSUE A RECALL ON THIS. THIS IS A WELL KNOWN ISSUE AND TESLA NEEDS TO STEP UP TO PLATE AND FIX THE PROBLEM. THIS CAN CAUSE BOTH UNJUST EXPENSE FOR OWNERS NOT TO MENTION HAVE SAFETY RAMIFICATIONS.

MCU FAILURE, WHEN BACKING UP THE REAR CAMERA DOES NOT TURN ON, CENTER SCREEN CONSOLE HAS GONE BLACK AND WILL NOT REBOOT DESPITE MULTIPLE ATTEMPTS TO DO SO. SEEMS LIKE A MCU FAILURE. CAR IS ESSENTIALLY VERY HARD TO DRIVE - HARD TO BACK UP - REAR CAMERA IS NOT FUNCTIONING, HAS BECOME A SAFETY PROBLEM. HAS BEEN INTERMITTENT OVER LAST FEW WEEKS, NOW PERMANENT.

THERE IS A KNOWN PROBLEM WITH MCU VERSION 1 IN MODELS BEFORE 2018 THAT CAN CAUSE TOTAL ELECTRICAL FAILURE, MY CAR LOST ITS ABILITY TO USE TURN SIGNAL AND CONTROL OF ALL OTHER ELECTRICAL EQUIPMENT.. THEY NEED TO ISSUE A RECALL ON THIS. THIS IS A WELL KNOWN ISSUE AND TESLA NEEDS TO STEP UP TO PLATE AND FIX THE PROBLEM. THIS CAN CAUSE BOTH UNJUST EXPENSE FOR OWNERS NOT TO MENTION HAVE SAFETY RAMIFICATIONS.

THE DRIVER'S DISPLAY PANEL WHICH DISPLAY THE SPEED AND OTHER IMPORTANT INFORMATION ABOUT THE STATE OF THE VEHICLE IS BUBBLING AND MAKING IT DIFFICULT TO READ THE CURRENT SPEED. THIS IS A COMMON PROBLEM WITH THIS MODEL ACCORDING TO THE OWNERS FORUM. EVEN THOUGH THIS IS A COMMON SAFETY PROBLEM, TELSA HAS NOT ISSUED A RECALL FOR THIS PROBLEM.

THE MEDIA CONTROL UNIT ON THE CAR FAILED AND NEEDS TO BE REPLACED. IN ADDITION TO ALL CONTROLS OPERATED BY THE TOUCH SCREEN, INCLUDING THE BACK-UP CAMERA, THE CAR'S BLINKERS DO NOT WORK.

THE DRIVER'S DISPLAY PANEL WHICH DISPLAY THE SPEED AND OTHER IMPORTANT INFORMATION ABOUT THE STATE OF THE VEHICLE IS BUBBLING AND MAKING IT DIFFICULT TO READ THE CURRENT SPEED. THIS IS A COMMON PROBLEM WITH THIS MODEL ACCORDING TO THE OWNERS FORUM. EVEN THOUGH THIS IS A COMMON SAFETY PROBLEM, TELSA HAS NOT ISSUED A RECALL FOR THIS PROBLEM.

THE MEDIA CONTROL UNIT ON THE CAR FAILED AND NEEDS TO BE REPLACED. IN ADDITION TO ALL CONTROLS OPERATED BY THE TOUCH SCREEN, INCLUDING THE BACK-UP CAMERA, THE CAR'S BLINKERS DO NOT WORK.

ISSUE WITH THE MCU1 OR INFOTAINMENT SYSTEM FAILING. THIS RESULTED IN AN UNSAFE CONDITION WHILE USING AUTO PILOT THE SYSTEM FROZE AND SHUT DOWN DURING THE OPERATION OF THE VEHICLE. THE AI CAMERAS, RADARS, TRIP ROUTING ARE ALL CONTROLLED BY THIS INFOTAINMENT SYSTEM AND ALL OF THEM SHUT DOWN AT ONCE WHILE THE VEHICLE WAS MOVING. THIS COULD HAVE EASILY RESULTED IN AN ACCIDENT AS FEATURES LIKE ASSISTED LANE CHANGE, COLLISION ASSISTANCE, SUMMON, AUTO CAR DISTANCE, AUTO PILOT 1.0, STOP SIGN AND STOP LIGHT SENSING ALL RELY ON THIS COMPUTER WHICH IMMEDIATELY STOPPED WITHOUT WARNING. ALSO, ALL VIDEO PROVIDED FOR THE BACK UP CAMERA NOW NO LONGER WORKS OR COLLISION DETECTION FROM THE RADARS WHILE BACK UP COMPLETELY STOPPED WHICH IS A SAFETY ISSUE WHEN PULLING OUT. WHEN ASKED THE DEALERSHIP TRIED TO UP SELL ME INTO THE NEXT MCU FOR 2500 DOLLARS TO FIX THIS 'KNOWN' SAFETY ISSUE. THIS ALLEGEDLY HAPPENS BECAUSE OF THE MASSIVE CROWD ERROR LOGGING THAT TESLA USES IN ITS FLASH MEMORY (WHICH CAN ONLY BE OVER WRITTEN SO MANY TIMES) TO BETTER ITS PRODUCTS BUT THE USER IS UNABLE TO SHUT THE LOGGING OFF. THIS FORCES AN EVENTUAL INDEFINITE FAILURE. THE INDIVIDUAL USER HAD AND STILL DOESN'T HAVE THE ABILITY TO SHUT THIS OFF. TESLA IS FORCING ITS USERS TO PAY FOR AN UPGRADE AFTER THE MEMORY BURNS OUT BECAUSE OF A DATA COLLECTION EFFORT THAT IS COMPANY IMPOSES AND BY CONSEQUENCE ROBBING ITS USERS OF IMPORTANT SAFETY FEATURES IN THE MEAN TIME. WHEN THIS IS COMBINED WITH REAL AI THAT THE USER NEEDS TO DRIVE IT CAN EVEN CAUSE AN ACCIDENT IN REAL TIME.

ISSUE WITH THE MCU1 OR INFOTAINMENT SYSTEM FAILING. THIS RESULTED IN AN UNSAFE CONDITION WHILE USING AUTO PILOT THE SYSTEM FROZE AND SHUT DOWN DURING THE OPERATION OF THE VEHICLE. THE AI CAMERAS, RADARS, TRIP ROUTING ARE ALL CONTROLLED BY THIS INFOTAINMENT SYSTEM AND ALL OF THEM SHUT DOWN AT ONCE WHILE THE VEHICLE WAS MOVING. THIS COULD HAVE EASILY RESULTED IN AN ACCIDENT AS FEATURES LIKE ASSISTED LANE CHANGE, COLLISION ASSISTANCE, SUMMON, AUTO CAR DISTANCE, AUTO PILOT 1.0, STOP SIGN AND STOP LIGHT SENSING ALL RELY ON THIS COMPUTER WHICH IMMEDIATELY STOPPED WITHOUT WARNING. ALSO, ALL VIDEO PROVIDED FOR THE BACK UP CAMERA NOW NO LONGER WORKS OR COLLISION DETECTION FROM THE RADARS WHILE BACK UP COMPLETELY STOPPED WHICH IS A SAFETY ISSUE WHEN PULLING OUT. WHEN ASKED THE DEALERSHIP TRIED TO UP SELL ME INTO THE NEXT MCU FOR 2500 DOLLARS TO FIX THIS 'KNOWN' SAFETY ISSUE. THIS ALLEGEDLY HAPPENS BECAUSE OF THE MASSIVE CROWD ERROR LOGGING THAT TESLA USES IN ITS FLASH MEMORY (WHICH CAN ONLY BE OVER WRITTEN SO MANY TIMES) TO BETTER ITS PRODUCTS BUT THE USER IS UNABLE TO SHUT THE LOGGING OFF. THIS FORCES AN EVENTUAL INDEFINITE FAILURE. THE INDIVIDUAL USER HAD AND STILL DOESN'T HAVE THE ABILITY TO SHUT THIS OFF. TESLA IS FORCING ITS USERS TO PAY FOR AN UPGRADE AFTER THE MEMORY BURNS OUT BECAUSE OF A DATA COLLECTION EFFORT THAT IS COMPANY IMPOSES AND BY CONSEQUENCE ROBBING ITS USERS OF IMPORTANT SAFETY FEATURES IN THE MEAN TIME. WHEN THIS IS COMBINED WITH REAL AI THAT THE USER NEEDS TO DRIVE IT CAN EVEN CAUSE AN ACCIDENT IN REAL TIME.

WHILE STATIONARY, MIDDLE TOUCH PANEL (MCU) ON MY 2015 TESLA MODEL S 85 (~60,000 MILES) STARTED FREEZING UP BETWEEN VEHICLE CONTROLS (LOWER LEFT 'CAR' ICON) AND GARBLING SCREEN WHEN TRYING TO SWITCH BETWEEN THEM, A COUPLE OF DAYS AGO. I NOTICED FIRST SYMPTOMS ABOUT A WEEK AGO WHEN PERCENT CHARGED ON THE MIDDLE TOUCH PANEL DIDN'T UPDATE TOGETHER WITH THE INSTRUMENT PANEL WHILE SUPERCHARGING. NOW I HAVE TO SCROLL-WHEEL-RESET MY CAR TWICE A DAY: BEFORE DRIVING TO WORK (IT'S FROZEN IN THE MORNING) AND AGAIN BEFORE DRIVING HOME FROM WORK (FROZEN AGAIN IN THE AFTERNOON). AN ADDITIONAL SYMPTOM MANIFESTED ITSELF TODAY: MY REARVIEW CAMERA STARTED GETTING A NASTY 'GRAY VEIL' OVER IT SO YOU CAN'T SEE ANYTHING; IT SEEMS TO KEEP APPEARING AND DISAPPEARING.

COMPLETE FAILURE OF MCU WHEN STARTING THE CAR AFTER ONLY 31K MILES, CAUSING BLACKOUT OF AL SCREENS, DRIVER INFORMATION, CONTROLS, ETC. TESLA HAD ME DRIVE IT TO THE SERVICE CENTER IN THAT CONDITION AND CHARGED $1,462 TO REPLACE WITHOUT ANY INDICATION THAT IT IS A KNOWN DESIGN PROBLEM. (NOTE INCIDENT DATE IS APPROXIMATE.)

THE MAIN CENTER SCREEN COMPUTER BEGAN DEGRADING IN PERFORMANCE OVER TIME (CAUSING MORE DRIVER ATTENTION TO BE DIVERTED AWAY FROM DRIVING TO DEAL WITH FUNCTIONS IT CONTROLS, AS IT WAS LAGGY AND NOT VERY RESPONSIVE). THEN, ONE DAY, I GOT INTO THE CAR TO GO SOMEWHERE AND WASN'T ABLE TO BOOT THE MAIN COMPUTER/SCREEN AT ALL. IN ADDITION TO EVERYTHING IT CONTROLS NO LONGER BEING ACCESSIBLE OR WORKING (E.G. CLIMATE CONTROL, MANUAL HEADLIGHTS, DOME LIGHTS, ANTI-THEFT ALARM, POWER STEERING STRENGTH, SUSPENSION HEIGHT, ETC.), I ALSO FOUND THAT I NO LONGER HAD WORKING TURN SIGNALS AND HAD TO USE OUT-THE-WINDOW HAND SIGNALS WHEN I DROVE TO THE SERVICE CENTER FOR REPAIR.

WHILE STATIONARY, MIDDLE TOUCH PANEL (MCU) ON MY 2015 TESLA MODEL S 85 (~60,000 MILES) STARTED FREEZING UP BETWEEN VEHICLE CONTROLS (LOWER LEFT 'CAR' ICON) AND GARBLING SCREEN WHEN TRYING TO SWITCH BETWEEN THEM, A COUPLE OF DAYS AGO. I NOTICED FIRST SYMPTOMS ABOUT A WEEK AGO WHEN PERCENT CHARGED ON THE MIDDLE TOUCH PANEL DIDN'T UPDATE TOGETHER WITH THE INSTRUMENT PANEL WHILE SUPERCHARGING. NOW I HAVE TO SCROLL-WHEEL-RESET MY CAR TWICE A DAY: BEFORE DRIVING TO WORK (IT'S FROZEN IN THE MORNING) AND AGAIN BEFORE DRIVING HOME FROM WORK (FROZEN AGAIN IN THE AFTERNOON). AN ADDITIONAL SYMPTOM MANIFESTED ITSELF TODAY: MY REARVIEW CAMERA STARTED GETTING A NASTY 'GRAY VEIL' OVER IT SO YOU CAN'T SEE ANYTHING; IT SEEMS TO KEEP APPEARING AND DISAPPEARING.

COMPLETE FAILURE OF MCU WHEN STARTING THE CAR AFTER ONLY 31K MILES, CAUSING BLACKOUT OF AL SCREENS, DRIVER INFORMATION, CONTROLS, ETC. TESLA HAD ME DRIVE IT TO THE SERVICE CENTER IN THAT CONDITION AND CHARGED $1,462 TO REPLACE WITHOUT ANY INDICATION THAT IT IS A KNOWN DESIGN PROBLEM. (NOTE INCIDENT DATE IS APPROXIMATE.)

THE MAIN CENTER SCREEN COMPUTER BEGAN DEGRADING IN PERFORMANCE OVER TIME (CAUSING MORE DRIVER ATTENTION TO BE DIVERTED AWAY FROM DRIVING TO DEAL WITH FUNCTIONS IT CONTROLS, AS IT WAS LAGGY AND NOT VERY RESPONSIVE). THEN, ONE DAY, I GOT INTO THE CAR TO GO SOMEWHERE AND WASN'T ABLE TO BOOT THE MAIN COMPUTER/SCREEN AT ALL. IN ADDITION TO EVERYTHING IT CONTROLS NO LONGER BEING ACCESSIBLE OR WORKING (E.G. CLIMATE CONTROL, MANUAL HEADLIGHTS, DOME LIGHTS, ANTI-THEFT ALARM, POWER STEERING STRENGTH, SUSPENSION HEIGHT, ETC.), I ALSO FOUND THAT I NO LONGER HAD WORKING TURN SIGNALS AND HAD TO USE OUT-THE-WINDOW HAND SIGNALS WHEN I DROVE TO THE SERVICE CENTER FOR REPAIR.

MCU FAILURE INCLUDING BLACK SCREEN. NO TOUCH SCREEN, CLIMATE CONTROLS DOES NOT WORK, TURN SIGNAL NOT WORKING. CAN NOT CONTROL HEAD LIGHTS. CHARGING NOT RESPONDING. NAVIGATION NOT WORKING. BACK UP CAMERA NOT WORKING.

THE TESLA'S LARGE SCREEN QUIT WORKING. THESE ARE CONTROLS THAT POWER OFF THE VEHICLE, TURN THE DEFROSTERS OFF AND ON ALONG WITH THE CLIMATE CONTROL. CONTROL STEERING MODES. CONTROL BACK UP CAMERA, CONTROL LIGHTS. FROM THE READING I HAVE DONE IT IS CALLED THE MCU. IT PARTIALLY WENT OUT WHILE I WAS DRIVING, IT CAME BACK ON AND THEN IT DIED WHILE I WAS WORKING AND I FOUND OUT ABOUT IT WHEN I STARTED THE CAR AFTER WORK.

MCU FAILURE INCLUDING BLACK SCREEN. NO TOUCH SCREEN, CLIMATE CONTROLS DOES NOT WORK, TURN SIGNAL NOT WORKING. CAN NOT CONTROL HEAD LIGHTS. CHARGING NOT RESPONDING. NAVIGATION NOT WORKING. BACK UP CAMERA NOT WORKING.

THE TESLA'S LARGE SCREEN QUIT WORKING. THESE ARE CONTROLS THAT POWER OFF THE VEHICLE, TURN THE DEFROSTERS OFF AND ON ALONG WITH THE CLIMATE CONTROL. CONTROL STEERING MODES. CONTROL BACK UP CAMERA, CONTROL LIGHTS. FROM THE READING I HAVE DONE IT IS CALLED THE MCU. IT PARTIALLY WENT OUT WHILE I WAS DRIVING, IT CAME BACK ON AND THEN IT DIED WHILE I WAS WORKING AND I FOUND OUT ABOUT IT WHEN I STARTED THE CAR AFTER WORK.

MCU (MEDIA CONTROL UNIT) BLANK. WONT REBOOT. INDICATORS DONT WORK ANYMORE.

MCU (MEDIA CONTROL UNIT) BLANK. WONT REBOOT. INDICATORS DONT WORK ANYMORE.

MCU FAILURE IN NEED OF REPLACEMENT SCREEN INTERMITTENTLY GOES DARK, APP NO LONGER COMMUNICATES, CONTROLS GLITCHY

MCU FAILURE IN NEED OF REPLACEMENT SCREEN INTERMITTENTLY GOES DARK, APP NO LONGER COMMUNICATES, CONTROLS GLITCHY

THE MCU (VERSION 1) OF MY CAR STOPPED FUNCTIONING WHILE PARKED AND NEEDED TO BE REPLACED. THIS IS A KNOWN ISSUE (EMMC FAILURE). THE CAR WAS STILL OPERATIONAL HOWEVER THE FOLLOWING SAFETY ISSUES RESULTED FROM THE MCU MALFUNCTION: - TURN SIGNALS AND AUDIBLE CHIME BOTH BEAME NONOPERATIONAL - REVERSE CAMERA BEAME NONOPERATIONAL - HIGH BEAM HEADLIGHTS BEAME NONOPERATIONAL - LANE DEPARTURE WARNING MAY HAE BECOME NONOPERATIONAL - CLIMATE CONTROL STUCK AT ONE LEVEL - INSTRUMENT CLUSTER LIGHTING SETTING BECAME UNABLE TO BE CHANGED ADDITIONAL ISSUES RESULTING FROM THE MCU1 FAILURE: - ALL SYSTEMS AND SETTINGS ACCESSED THROUGH THE CENTER CONSOLE SCREEN BEAME UNACCESSIBLE - NAVIGATION SYSTEM BEAME NONOPERATIONAL - AUDIO CONTROLS BEAME NONOPERATIONAL - AUTO-PILOT (LANE ASSIST) BEAME NONOPERATIONAL - ALTERNATING CURRENT (AC) CHARGING SPEED REDUCED TO 2KW - REMOTE ACCESS VIA SMARTPHONE BEAME NONOPERATIONAL *BF

TURN SIGNALS ALL FAILED, REAR CAMERA FAILED, TOUCHSCREEN INTERFACE FAILED

THE MCU (VERSION 1) OF MY CAR STOPPED FUNCTIONING WHILE PARKED AND NEEDED TO BE REPLACED. THIS IS A KNOWN ISSUE (EMMC FAILURE). THE CAR WAS STILL OPERATIONAL HOWEVER THE FOLLOWING SAFETY ISSUES RESULTED FROM THE MCU MALFUNCTION: - TURN SIGNALS AND AUDIBLE CHIME BOTH BEAME NONOPERATIONAL - REVERSE CAMERA BEAME NONOPERATIONAL - HIGH BEAM HEADLIGHTS BEAME NONOPERATIONAL - LANE DEPARTURE WARNING MAY HAE BECOME NONOPERATIONAL - CLIMATE CONTROL STUCK AT ONE LEVEL - INSTRUMENT CLUSTER LIGHTING SETTING BECAME UNABLE TO BE CHANGED ADDITIONAL ISSUES RESULTING FROM THE MCU1 FAILURE: - ALL SYSTEMS AND SETTINGS ACCESSED THROUGH THE CENTER CONSOLE SCREEN BEAME UNACCESSIBLE - NAVIGATION SYSTEM BEAME NONOPERATIONAL - AUDIO CONTROLS BEAME NONOPERATIONAL - AUTO-PILOT (LANE ASSIST) BEAME NONOPERATIONAL - ALTERNATING CURRENT (AC) CHARGING SPEED REDUCED TO 2KW - REMOTE ACCESS VIA SMARTPHONE BEAME NONOPERATIONAL *BF

TURN SIGNALS ALL FAILED, REAR CAMERA FAILED, TOUCHSCREEN INTERFACE FAILED

THE MCU THAT OPERATES THE CAR FAILED.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A LOUD SOUND COMING FROM THE ENGINE WHILE THE VEHICLE WAS PLUGGED UP AND CHARGING. THE CONTACT DISCONNECTED THE CHARGER IN FEAR THAT THE BATTERY OR THE ENGINE MAY EXPLODE. THE CONTACT STATED THAT THE VEHICLE FAILED TO BE FULLY CHARGED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,874.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A LOUD SOUND COMING FROM THE ENGINE WHILE THE VEHICLE WAS PLUGGED UP AND CHARGING. THE CONTACT DISCONNECTED THE CHARGER IN FEAR THAT THE BATTERY OR THE ENGINE MAY EXPLODE. THE CONTACT STATED THAT THE VEHICLE FAILED TO BE FULLY CHARGED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,874.

THE MCU THAT OPERATES THE CAR FAILED.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A LOUD SOUND COMING FROM THE ENGINE WHILE THE VEHICLE WAS PLUGGED UP AND CHARGING. THE CONTACT DISCONNECTED THE CHARGER IN FEAR THAT THE BATTERY OR THE ENGINE MAY EXPLODE. THE CONTACT STATED THAT THE VEHICLE FAILED TO BE FULLY CHARGED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,874.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A LOUD SOUND COMING FROM THE ENGINE WHILE THE VEHICLE WAS PLUGGED UP AND CHARGING. THE CONTACT DISCONNECTED THE CHARGER IN FEAR THAT THE BATTERY OR THE ENGINE MAY EXPLODE. THE CONTACT STATED THAT THE VEHICLE FAILED TO BE FULLY CHARGED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,874.

THE EMMC CHIP IN THE MEDIA CONTROL UNIT FAILED RESULTING IN THE LARGE TOUCH SCREEN NO LONGER WORKING. I LOST CONTROL OF THE TURN SIGNALS, CLIMATE CONTROL, REAR VIEW CAMERA, CHARGING, NAVIGATION, AND AUDIO. IT IS THE SAME PROBLEM DESCRIBED IN YOUR PE 20-010 INVESTIGATION DOCUMENT.

THE MAIN COMPUTER SCREEN (MCU), ON MY 2015 TESLA MODEL S WENT COMPLETELY BLACK WHILE DRIVING IN THE CITY. I AM NOT ABLE TO READ OR CHANGE ANY CONTROLS ON THE CAR OR COMMUNICATE WITH THE COMPUTER PROGRAM.

WHILE BACKING OUT OF MY DRIVEWAY, I NOTICED THAT THE CENTER SCREEN (MCU) WAS NOT TURNING ON. AFTER TRYING SEVERAL SYSTEM RESETS, I GAVE UP AND USED OUR OTHER VEHICLE FOR THE TRIP. AFTER SCHEDULING A SERVICE APPOINTMENT, I WAS CONTACTED BY A TESLA SUPPORT TO FURTHER DIAGNOSE THE PROBLEM BEFORE THE APPOINTMENT. THE MEMORY CHIP (EMMC) IN MY VEHICLE'S MEDIA CONTROL UNIT (MCU) HAS FAILED, WHICH PREVENTS THE MCU FROM FUNCTIONING. THE MCU CONTROLS MANY ASPECTS OF THE VEHICLE, INCLUDING LIGHTING, SUSPENSION ADJUSTMENT, CLIMATE CONTROL, NAVIGATION, ACCESSORIES, ENTERTAINMENT, VEHICLE STATUS, ETC. WITHOUT THE MCU, THE VEHICLE IS STILL DRIVABLE, BUT IN A SERIOUSLY COMPROMISED STATE. THE BACKUP CAMERA IS NOT AVAILABLE, THE CLIMATE SYSTEM IS OFF AND CAN NOT BE TURNED ON. VARIOUS AUDIBLE WARNINGS CAN OCCUR SPURIOUSLY, LIKE THE CHIME FOR AN OPEN DOOR OR HATCH, AND OBSTACLE PROXIMITY. TESLA IS AWARE OF THE EMMC FAILURE IN THEIR EARLIER VEHICLES (THOSE EQUIPPED WITH MCU VERSION 1, LIKE MINE), AND OFFERS A TO REPACE THE MCU WITH A REFURBISHED UNIT FOR $1100, OR AN UPGRADE TO MCU2 (WHICH INCLUDES THE INSTRUMENT CLUSTER COMPUTER/SCREEN AS WELL) FOR $2500. THIS SERIOUS ISSUE IS DUE TO A DESIGN DEFICIENCY OF THE VERSION 1 MCU. TESLA SHOULD ORDER A RECALL OF ALL AFFECTED VEHICLES AND DO THE REPAIR AT NO COST TO THE OWNER.

WHEN TURNING ON MY VEHICLE, I NOTICED BUBBLES HAD FORMED AT THE TOP RIGHT EDGE OF THE INSTRUMENT CLUSTER SCREEN. AFTER A BIT OF ONLINE RESEARCH, IT TURNED OUT THAT THIS IS A FREQUENT PROBLEM WITH THE INSTRUMENT CLUSTERS IN TESLA MODEL S'S AND X'S. IF I HAD LET THE PROBLEM PROGRESS, THE LIQUID IN THE SCREEN WOULD HAVE EVENTUALLY FLOWED OVER OTHER COMPONENTS BEHIND THE DASH AND STARTED DRIPPING OUT THE BOTTOM OF THE DASH ONTO THE DRIVER'S LEGS OR CARPET. TESLA CHARGES ABOUT $1400 TO REPLACE THE INSTRUMENT CLUSTER SCREEN WITH AN IDENTICAL UNIT THAT MAY DEVELOP THE SAME PROBLEM AFTER ABOUT 4 YEARS SERVICE. I OPTED TO REPLACE THE SCREEN MYSELF FOR ABOUT $300 FOR A NEW OEM SCREEN SOLD BY AN ONLINE ENTREPRENEUR, AND A FEW OF HOURS OF WORK TO DISASSEMBLE THE DASH, REMOVE THE INSTRUMENT CLUSTER COMPUTER, REPLACE THE SCREEN, AND REASSEMBLE THE DASH. TESLA IS AWARE OF THIS PROBLEM. TESLA SPEC'ED A SCREEN THAT DOESN'T ALWAYS HOLD UP TO THE CLIMATE RIGORS OF A CAR INTERIOR. THIS MAY NOT WARRANT A FULL RECALL, BUT TESLA SHOULD OFFER AN EXTENDED WARRANTY FOR THIS COMPONENT, AND PERFORM THE REPAIR AT NO COST THE THE OWNER

THE EMMC CHIP IN THE MEDIA CONTROL UNIT FAILED RESULTING IN THE LARGE TOUCH SCREEN NO LONGER WORKING. I LOST CONTROL OF THE TURN SIGNALS, CLIMATE CONTROL, REAR VIEW CAMERA, CHARGING, NAVIGATION, AND AUDIO. IT IS THE SAME PROBLEM DESCRIBED IN YOUR PE 20-010 INVESTIGATION DOCUMENT.

THE MAIN COMPUTER SCREEN (MCU), ON MY 2015 TESLA MODEL S WENT COMPLETELY BLACK WHILE DRIVING IN THE CITY. I AM NOT ABLE TO READ OR CHANGE ANY CONTROLS ON THE CAR OR COMMUNICATE WITH THE COMPUTER PROGRAM.

WHILE BACKING OUT OF MY DRIVEWAY, I NOTICED THAT THE CENTER SCREEN (MCU) WAS NOT TURNING ON. AFTER TRYING SEVERAL SYSTEM RESETS, I GAVE UP AND USED OUR OTHER VEHICLE FOR THE TRIP. AFTER SCHEDULING A SERVICE APPOINTMENT, I WAS CONTACTED BY A TESLA SUPPORT TO FURTHER DIAGNOSE THE PROBLEM BEFORE THE APPOINTMENT. THE MEMORY CHIP (EMMC) IN MY VEHICLE'S MEDIA CONTROL UNIT (MCU) HAS FAILED, WHICH PREVENTS THE MCU FROM FUNCTIONING. THE MCU CONTROLS MANY ASPECTS OF THE VEHICLE, INCLUDING LIGHTING, SUSPENSION ADJUSTMENT, CLIMATE CONTROL, NAVIGATION, ACCESSORIES, ENTERTAINMENT, VEHICLE STATUS, ETC. WITHOUT THE MCU, THE VEHICLE IS STILL DRIVABLE, BUT IN A SERIOUSLY COMPROMISED STATE. THE BACKUP CAMERA IS NOT AVAILABLE, THE CLIMATE SYSTEM IS OFF AND CAN NOT BE TURNED ON. VARIOUS AUDIBLE WARNINGS CAN OCCUR SPURIOUSLY, LIKE THE CHIME FOR AN OPEN DOOR OR HATCH, AND OBSTACLE PROXIMITY. TESLA IS AWARE OF THE EMMC FAILURE IN THEIR EARLIER VEHICLES (THOSE EQUIPPED WITH MCU VERSION 1, LIKE MINE), AND OFFERS A TO REPACE THE MCU WITH A REFURBISHED UNIT FOR $1100, OR AN UPGRADE TO MCU2 (WHICH INCLUDES THE INSTRUMENT CLUSTER COMPUTER/SCREEN AS WELL) FOR $2500. THIS SERIOUS ISSUE IS DUE TO A DESIGN DEFICIENCY OF THE VERSION 1 MCU. TESLA SHOULD ORDER A RECALL OF ALL AFFECTED VEHICLES AND DO THE REPAIR AT NO COST TO THE OWNER.

WHEN TURNING ON MY VEHICLE, I NOTICED BUBBLES HAD FORMED AT THE TOP RIGHT EDGE OF THE INSTRUMENT CLUSTER SCREEN. AFTER A BIT OF ONLINE RESEARCH, IT TURNED OUT THAT THIS IS A FREQUENT PROBLEM WITH THE INSTRUMENT CLUSTERS IN TESLA MODEL S'S AND X'S. IF I HAD LET THE PROBLEM PROGRESS, THE LIQUID IN THE SCREEN WOULD HAVE EVENTUALLY FLOWED OVER OTHER COMPONENTS BEHIND THE DASH AND STARTED DRIPPING OUT THE BOTTOM OF THE DASH ONTO THE DRIVER'S LEGS OR CARPET. TESLA CHARGES ABOUT $1400 TO REPLACE THE INSTRUMENT CLUSTER SCREEN WITH AN IDENTICAL UNIT THAT MAY DEVELOP THE SAME PROBLEM AFTER ABOUT 4 YEARS SERVICE. I OPTED TO REPLACE THE SCREEN MYSELF FOR ABOUT $300 FOR A NEW OEM SCREEN SOLD BY AN ONLINE ENTREPRENEUR, AND A FEW OF HOURS OF WORK TO DISASSEMBLE THE DASH, REMOVE THE INSTRUMENT CLUSTER COMPUTER, REPLACE THE SCREEN, AND REASSEMBLE THE DASH. TESLA IS AWARE OF THIS PROBLEM. TESLA SPEC'ED A SCREEN THAT DOESN'T ALWAYS HOLD UP TO THE CLIMATE RIGORS OF A CAR INTERIOR. THIS MAY NOT WARRANT A FULL RECALL, BUT TESLA SHOULD OFFER AN EXTENDED WARRANTY FOR THIS COMPONENT, AND PERFORM THE REPAIR AT NO COST THE THE OWNER

THE CENTER SCREEN/MCU SUDDENLY STOPPED WORKING (WENT BLACK). TRYING REBOOT/STANDARD TROUBLESHOOTING STEPS HAS NOT YIELD ANY SUCCESS. AFTER A FEW DAYS, MANY OTHER FEATURES, INCLUDING BLINKERS (EXCLUDING EMERGENCY/FLASHERS LIGHTS, WHICH ACTIVATE BUT LACKING SOUND) STOPPED WORKING. MADE AN APPOINTMENT THROUGH TESLA APP, WITH DESCRIPTION OF THE ISSUE, ON 6/24 FOR 6/30 (EARLIEST AVAILABLE DATE); ON 6/26, I RECEIVED AN EMAIL THAT THE APPOINTMENT HAD BEEN MOVED TO A SERVICE CENTER FOR 7/7. ON THE SAME DAY (6/26/2020) AND ABOUT AN HOUR AFTER INITIAL RMAIL, I RECEIVED ANOTHER EMAIL THAT MY APPOINTMENT HAD BEEN CANCELED "PER YOUR REQUEST", BUT I HAD NOT REQUESTED A CANCELLATION. I VISITED TESLA'S SERVICE CENTER IN SAN DIEGO - MIRAMAR BETWEEN 7/7-7/10 TO INQUIRE ABOUT SERVICE CANCELLATION AND REQUEST A SERVICE FOR MY CAR, BUT I WAS TOLD THAT THEY HAD CANCELLED MY APPOINTMENT DUE TO PARTS UNAVAILABILITY AND I WOULD BE CONTACTED LATER ONCE PARTS BECOME AVAILABLE TO SCHEDULE ANOTHER APPOINTMENT; HOWEVER, THE SERVICE CENTER REFUSED TO LOOK AT/EVALUATE MY CAR WHATSOEVER "DUE TO COVID" AND TOLD ME THAT BASED ON OTHER SITUATIONS, THEY'RE VERY SURE THE MCU NEEDS TO BE COMPLETELY REPLACED (~$1500 OUT OF POCKET COST) BUT THEY DO NOT HAVE A REPLACEMENT YET; I EXPLAINED MY BLINKERS AND MANY OTHER SAFETY FEATURES (REARVIEW CAMERA, CLIMATE CONTROL, "AUTO-PILOT", ETC.) ALSO NOT WORKING AND THEY MENTIONED THOSE SHOULD TYPICALLY CONTINUE TO WORK AFTER A MCU MALFUNCTION BUT THEY WILL NOT TAKE A LOOK AT THE CAR UNTIL THEY RECEIVE REPLACEMENT MCU. IT'S NOW PAST 8/3 AND I STILL HAVE NOT HEARD BACK FROM TESLA ON PATH TO RESOLVE THIS ISSUE/NEW SERVICE APPOINTMENT. IT'S ALSO WORTH MENTIONING I HAVE NO WAY OF KNOWING CAR'S CURRENT MILEAGE (LAST UPDATE ON APP FROM 6/23 READS 103,683 MI) OR OUTSIDE TEMPERATURE DUE TO THIS ISSUE AS WELL.

TOUCH SCREEN BLANK, MCU FAILED. NO REAR BACKUP CAMERA, TURN SIGNALS, AIR CONDITIONING. SLOW TO START, CREEP MODE FAILED AMONG OTHER PROBLEMS.

THE CENTER SCREEN/MCU SUDDENLY STOPPED WORKING (WENT BLACK). TRYING REBOOT/STANDARD TROUBLESHOOTING STEPS HAS NOT YIELD ANY SUCCESS. AFTER A FEW DAYS, MANY OTHER FEATURES, INCLUDING BLINKERS (EXCLUDING EMERGENCY/FLASHERS LIGHTS, WHICH ACTIVATE BUT LACKING SOUND) STOPPED WORKING. MADE AN APPOINTMENT THROUGH TESLA APP, WITH DESCRIPTION OF THE ISSUE, ON 6/24 FOR 6/30 (EARLIEST AVAILABLE DATE); ON 6/26, I RECEIVED AN EMAIL THAT THE APPOINTMENT HAD BEEN MOVED TO A SERVICE CENTER FOR 7/7. ON THE SAME DAY (6/26/2020) AND ABOUT AN HOUR AFTER INITIAL RMAIL, I RECEIVED ANOTHER EMAIL THAT MY APPOINTMENT HAD BEEN CANCELED "PER YOUR REQUEST", BUT I HAD NOT REQUESTED A CANCELLATION. I VISITED TESLA'S SERVICE CENTER IN SAN DIEGO - MIRAMAR BETWEEN 7/7-7/10 TO INQUIRE ABOUT SERVICE CANCELLATION AND REQUEST A SERVICE FOR MY CAR, BUT I WAS TOLD THAT THEY HAD CANCELLED MY APPOINTMENT DUE TO PARTS UNAVAILABILITY AND I WOULD BE CONTACTED LATER ONCE PARTS BECOME AVAILABLE TO SCHEDULE ANOTHER APPOINTMENT; HOWEVER, THE SERVICE CENTER REFUSED TO LOOK AT/EVALUATE MY CAR WHATSOEVER "DUE TO COVID" AND TOLD ME THAT BASED ON OTHER SITUATIONS, THEY'RE VERY SURE THE MCU NEEDS TO BE COMPLETELY REPLACED (~$1500 OUT OF POCKET COST) BUT THEY DO NOT HAVE A REPLACEMENT YET; I EXPLAINED MY BLINKERS AND MANY OTHER SAFETY FEATURES (REARVIEW CAMERA, CLIMATE CONTROL, "AUTO-PILOT", ETC.) ALSO NOT WORKING AND THEY MENTIONED THOSE SHOULD TYPICALLY CONTINUE TO WORK AFTER A MCU MALFUNCTION BUT THEY WILL NOT TAKE A LOOK AT THE CAR UNTIL THEY RECEIVE REPLACEMENT MCU. IT'S NOW PAST 8/3 AND I STILL HAVE NOT HEARD BACK FROM TESLA ON PATH TO RESOLVE THIS ISSUE/NEW SERVICE APPOINTMENT. IT'S ALSO WORTH MENTIONING I HAVE NO WAY OF KNOWING CAR'S CURRENT MILEAGE (LAST UPDATE ON APP FROM 6/23 READS 103,683 MI) OR OUTSIDE TEMPERATURE DUE TO THIS ISSUE AS WELL.

TOUCH SCREEN BLANK, MCU FAILED. NO REAR BACKUP CAMERA, TURN SIGNALS, AIR CONDITIONING. SLOW TO START, CREEP MODE FAILED AMONG OTHER PROBLEMS.

THE TOUCHSCREEN FOR MY 2016 TESLA MODEL S HAS BECOME DEAD AND IS COMPLETELY BLANK. I SEARCHED ONLINE AND FOUND THAT IT'S A FAIRLY COMMON PROBLEM WITH 'OLDER' TESLA MODEL S AND IT COSTS UPWARDS OF $2000 TO REPLACE THE MCU. I ALSO READ ONLINE THAT NHTSA HAS APPARENTLY STARTED AN INVESTIGATION ALREADY. PLEASE COUNT ME IN FOR ANY SUPPORT DOCUMENTS ETC NEEDED. I SHOULDN'T HAVE TO PAY FOR SUCH A EXPENSIVE REPAIR FOR AN ELECTRONIC PART SUDDENLY DYING ON ME IN LESS THAN 5 YEARS AFTER PURCHASING THE VEHICLE. PLEASE HELP!!!

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE MCU SCREEN MALFUNCTIONED AND WENT INTO A DEFAULT MODE. DUE TO THE FAILURE, THE CONTACT WAS UNABLE TO USE MULTIPLE SAFETY AND ELECTRICAL FEATURES USED TO SAFELY OPERATE THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 108,000.

MY MEDIA CONTROL UNIT FAILED IN THE VEHICLE MAKING IT UNSAFE TO OPERATE AS THE TURN SIGNALS, DEFROST, HEADLIGHT CONTROLS, AMONG MANY OTHER FEATURES OF THE VEHICLE WERE NO LONGER ACCESSIBLE OR FUNCTIONING.

THE MCU FAILED WHILE WE WERE TRAVELING, WHICH BASICALLY LOCKED THE CLIMATE CONTROL, ACCESS TO SUSPENSION, SPEED CONTROL, AUTOPILOT, NAVIGATION, RADIO, TURN SIGNALS, AND BACK UP CAMERA.

THE TOUCHSCREEN FOR MY 2016 TESLA MODEL S HAS BECOME DEAD AND IS COMPLETELY BLANK. I SEARCHED ONLINE AND FOUND THAT IT'S A FAIRLY COMMON PROBLEM WITH 'OLDER' TESLA MODEL S AND IT COSTS UPWARDS OF $2000 TO REPLACE THE MCU. I ALSO READ ONLINE THAT NHTSA HAS APPARENTLY STARTED AN INVESTIGATION ALREADY. PLEASE COUNT ME IN FOR ANY SUPPORT DOCUMENTS ETC NEEDED. I SHOULDN'T HAVE TO PAY FOR SUCH A EXPENSIVE REPAIR FOR AN ELECTRONIC PART SUDDENLY DYING ON ME IN LESS THAN 5 YEARS AFTER PURCHASING THE VEHICLE. PLEASE HELP!!!

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE MCU SCREEN MALFUNCTIONED AND WENT INTO A DEFAULT MODE. DUE TO THE FAILURE, THE CONTACT WAS UNABLE TO USE MULTIPLE SAFETY AND ELECTRICAL FEATURES USED TO SAFELY OPERATE THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 108,000.

MY MEDIA CONTROL UNIT FAILED IN THE VEHICLE MAKING IT UNSAFE TO OPERATE AS THE TURN SIGNALS, DEFROST, HEADLIGHT CONTROLS, AMONG MANY OTHER FEATURES OF THE VEHICLE WERE NO LONGER ACCESSIBLE OR FUNCTIONING.

THE MCU FAILED WHILE WE WERE TRAVELING, WHICH BASICALLY LOCKED THE CLIMATE CONTROL, ACCESS TO SUSPENSION, SPEED CONTROL, AUTOPILOT, NAVIGATION, RADIO, TURN SIGNALS, AND BACK UP CAMERA.

A COUPLE OF WEEKS AGO, TOUCHSCREEN/MEDIA CONTROL UNIT BECOME BLACK AND MY 2015 TESLA MODEL S LOST REAR VIEW CAMERA FUNCTIONTIONALITY ALONG WITH OTHER THINGS.*DT TESLA SUGGESTED ME TO DO SOFT/HARD REBOOT THE SYSTEM BUT IT DIDN'T DO ANYTHING. THEN, I WAS SUGGESTED BY TESLA TO VISIT THE SERVICE CENTER AND REPLACE THE MCU OR UPGRADE TO MCU2 AT MY OWN COST. LOSING REAR VIEW CAMERA FUNCTIONALITY IS A BIG SAFETY ISSUE AND IT LOOKS LIKE I AM NOT THE ONLY ONE. THERE IS AN OPEN INVESTIGATION (HTTPS://STATIC.NHTSA.GOV/ODI/INV/2020/INOA-PE20010-4553.PDF) AND IT LOOKS LIKE EMMC MEMORY WEAR-OUT IS SUSPECTED AS A CAUSE.

AFTER WE RETURNED FROM OUR SUMMER HOME, I TRIED TO DRIVE THE TESLA. THE MAIN SCREEN DID NOT LIGHT UP BUT I FIGURED THAT A NORMAL RESET WOULD FIX THE PROBLEM. AS I DROVE, I ATTEMPTED A RESET BUT THE SCREEN REMAINED BLACK. I ALSO LEARNED THAT THE TURN SIGNALS WOULD NOT WORK INCLUDING THE CRUISE CONTROL, WINDSHEILD WIPERS AND HEADLIGHT HIGH BEAMS. WORRIED ABOUT OTHER PROBLEMS, I RETURNED HOME AND HAVE NOT DRIVEN THE CAR SINCE. OVER THE SUMMER THERE HAD BEEN SEVERAL UPDATES TO THE CARS FIRMWARE AND I WAS LOOKING FORWARD TO THE IMPROVEMENTS. PRIOR TO THAT. WE WERE DRIVING WITH OTHER MEMBERS OF THE FAMILY, ALL WITH THE TESLA APP ON THEIR PHONES. THE CAR WENT INTO "LIMP HOME" MODE ON I-95 AND WOULD NOT RESPOND TO NUMEROUS ATTEMPTS TO REMEDY THE PROBLEM. THE SEAT HEATERS WOULD TURN ON AND OFF, THE DOORS WOULD UNLOCK AND THE ENTIRE CAR SEEMED TO HAVE A MIND OF IT'S OWN. I ASKED EVERYONE TO TURN OFF THEIR PHONES AND THE PROBLEM DISAPPEARED. TESLA SERVICE SAID THEY'D NEVER HEARD OF SUCH A THING.

THE SCREEN DOES NOT TURN ON. MCU HAS FAILED. WILL NOT BE ABLE TO USE REAR VIEW CAMERA, DEFROST FUNCTION(ESP WHEN RAINING, THIS IS A BIG SAFETY CONCERN WITH NOT HAVING VISIBILITY), CAN NOT TURN OFF AC(RUNS WHILE CAR IS OFF), REAR BACK UP CAMERA DOES NOT WORK. CAN NOT USE THE TESLA PHONE APP TO USE THE FUNCTIONS, CAN NOT SET CHARGING. RANGE. THE NHTSA HAS OPENED A INVESTIGATION IN JUNE 2020 AND IS ON GOING.

A COUPLE OF WEEKS AGO, TOUCHSCREEN/MEDIA CONTROL UNIT BECOME BLACK AND MY 2015 TESLA MODEL S LOST REAR VIEW CAMERA FUNCTIONTIONALITY ALONG WITH OTHER THINGS.*DT TESLA SUGGESTED ME TO DO SOFT/HARD REBOOT THE SYSTEM BUT IT DIDN'T DO ANYTHING. THEN, I WAS SUGGESTED BY TESLA TO VISIT THE SERVICE CENTER AND REPLACE THE MCU OR UPGRADE TO MCU2 AT MY OWN COST. LOSING REAR VIEW CAMERA FUNCTIONALITY IS A BIG SAFETY ISSUE AND IT LOOKS LIKE I AM NOT THE ONLY ONE. THERE IS AN OPEN INVESTIGATION (HTTPS://STATIC.NHTSA.GOV/ODI/INV/2020/INOA-PE20010-4553.PDF) AND IT LOOKS LIKE EMMC MEMORY WEAR-OUT IS SUSPECTED AS A CAUSE.

AFTER WE RETURNED FROM OUR SUMMER HOME, I TRIED TO DRIVE THE TESLA. THE MAIN SCREEN DID NOT LIGHT UP BUT I FIGURED THAT A NORMAL RESET WOULD FIX THE PROBLEM. AS I DROVE, I ATTEMPTED A RESET BUT THE SCREEN REMAINED BLACK. I ALSO LEARNED THAT THE TURN SIGNALS WOULD NOT WORK INCLUDING THE CRUISE CONTROL, WINDSHEILD WIPERS AND HEADLIGHT HIGH BEAMS. WORRIED ABOUT OTHER PROBLEMS, I RETURNED HOME AND HAVE NOT DRIVEN THE CAR SINCE. OVER THE SUMMER THERE HAD BEEN SEVERAL UPDATES TO THE CARS FIRMWARE AND I WAS LOOKING FORWARD TO THE IMPROVEMENTS. PRIOR TO THAT. WE WERE DRIVING WITH OTHER MEMBERS OF THE FAMILY, ALL WITH THE TESLA APP ON THEIR PHONES. THE CAR WENT INTO "LIMP HOME" MODE ON I-95 AND WOULD NOT RESPOND TO NUMEROUS ATTEMPTS TO REMEDY THE PROBLEM. THE SEAT HEATERS WOULD TURN ON AND OFF, THE DOORS WOULD UNLOCK AND THE ENTIRE CAR SEEMED TO HAVE A MIND OF IT'S OWN. I ASKED EVERYONE TO TURN OFF THEIR PHONES AND THE PROBLEM DISAPPEARED. TESLA SERVICE SAID THEY'D NEVER HEARD OF SUCH A THING.

THE SCREEN DOES NOT TURN ON. MCU HAS FAILED. WILL NOT BE ABLE TO USE REAR VIEW CAMERA, DEFROST FUNCTION(ESP WHEN RAINING, THIS IS A BIG SAFETY CONCERN WITH NOT HAVING VISIBILITY), CAN NOT TURN OFF AC(RUNS WHILE CAR IS OFF), REAR BACK UP CAMERA DOES NOT WORK. CAN NOT USE THE TESLA PHONE APP TO USE THE FUNCTIONS, CAN NOT SET CHARGING. RANGE. THE NHTSA HAS OPENED A INVESTIGATION IN JUNE 2020 AND IS ON GOING.

MCU FAILURE LIKE NUMEROUS OTHER PRE 2018 TESLA'S. ABLE TO OPEN DOORS, BUT MAIN SCREEN DOES NOT COME IN EVEN AFTER RESET. NO VEHICLE OPTIONS AVAILABLE, INCLUDING SWITCHING FROM PARK TO DRIVE OR REVERSE. FORTUNATELY, VEHICLE IN THE GARAGE WHEN FOUND TO BE NON OPERABLE. SET UP APPOINTMENT THROUGH THE TESLA APP AND TESLA ORDERED A NEW MCU IMMEDIATELY WITHOUT ANY CONTACT WITH ME.

SCREEN WENT BLACK. NO NAVIGATION. NO RADIO. NO BLUETOOTH. MCU1 IS OUT.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT NOTICED THAT THE TOUCHSCREEN WAS INOPERABLE. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER (1580 CHURCH ST, DECATUR, GA 30033) WHERE IT WAS DIAGNOSED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,270.

MCU FAILURE LIKE NUMEROUS OTHER PRE 2018 TESLA'S. ABLE TO OPEN DOORS, BUT MAIN SCREEN DOES NOT COME IN EVEN AFTER RESET. NO VEHICLE OPTIONS AVAILABLE, INCLUDING SWITCHING FROM PARK TO DRIVE OR REVERSE. FORTUNATELY, VEHICLE IN THE GARAGE WHEN FOUND TO BE NON OPERABLE. SET UP APPOINTMENT THROUGH THE TESLA APP AND TESLA ORDERED A NEW MCU IMMEDIATELY WITHOUT ANY CONTACT WITH ME.

SCREEN WENT BLACK. NO NAVIGATION. NO RADIO. NO BLUETOOTH. MCU1 IS OUT.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT NOTICED THAT THE TOUCHSCREEN WAS INOPERABLE. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER (1580 CHURCH ST, DECATUR, GA 30033) WHERE IT WAS DIAGNOSED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,270.

WENT TO THE CAR ONE MORNING, WAS ABLE TO OPEN THE DOORS BUT FOUND THE PRIMARY SCREEN WAS COMPLETELY BLANK AND NON FUNCTIONAL. UNABLE TO SHIFT THE VEHICLE OUT OF PARK. FORTUNATELY THE VEHICLE WAS IN THE GARAGE AND NOT MOVING. SCHEDULED A REPAIR VISIT WITH TESLA WHO IMMEDIATELY ORDERED A MCU WHICH IS NOW KNOWN TO FAIL AFTER TIME IN ALL TESLA MODEL S'S AND X'S MANUFACTURED PRIOR TO A CERTAIN DATE. I NOW NEED TO ARRANGE FOR THE VEHICLE TO BE TOWED TO TESLA FOR THEM TO REPAIR A WELL KNOWN PROBLEM.

WENT TO THE CAR ONE MORNING, WAS ABLE TO OPEN THE DOORS BUT FOUND THE PRIMARY SCREEN WAS COMPLETELY BLANK AND NON FUNCTIONAL. UNABLE TO SHIFT THE VEHICLE OUT OF PARK. FORTUNATELY THE VEHICLE WAS IN THE GARAGE AND NOT MOVING. SCHEDULED A REPAIR VISIT WITH TESLA WHO IMMEDIATELY ORDERED A MCU WHICH IS NOW KNOWN TO FAIL AFTER TIME IN ALL TESLA MODEL S'S AND X'S MANUFACTURED PRIOR TO A CERTAIN DATE. I NOW NEED TO ARRANGE FOR THE VEHICLE TO BE TOWED TO TESLA FOR THEM TO REPAIR A WELL KNOWN PROBLEM.

2015 MODEL S WITH 48,000 MILES - TOUCHSCREEN STOPPED WORKED, NO ABILITY TO CONTROL CAR OR HAVE ACCESS TO REAR CAMERA. SCREEN IS TOTALLY BLACK, WITH NO OPTION TO RESET. I WANTED TO DOCUMENT AS THIS SEEMS TO BE AN ISSUE THE NHTSA IS CURRENTLY INVESTIGATING.

THE MCU HAS A BLACK SCREEN A MONTH AGO. WHICH CAUSE ALMOST ALL CAR FUNCTIONS USELESS. SOME SAFETY FUNCTIONS SUCH AS TURN SIGNALS, AND BACKUP-CAMERA ARE NOT WORKING. CAR IS DRIVABLE BUT IT IS NOT SAFE WITHOUT STATED FUNCTIONS. CHARGING TAKES A VERY LONG TIME.

TESLA TOUCHSCREEN WENT BLACK WHILE I WAS DRIVING AND I HAD TO DRIVE HOME WITHOUT POSSIBILITY TO CONTROL MOST OF THE FUNCTIONS OF THE CAR SUCH AS LIGHTS, REAR VIEW CAMERA, ETC. THIS IS KNOWN AS THE TESLA MCU FAILURE. TESLA DOES NOT WANT TO OWN THIS ISSUE AND IS ASKING CUSTOMERS TO PAY 1,500$ TO REPLACE WITH A REFURBISHED MCU WHICH WILL PRESENT THE SAME ISSUE 2-3 YEARS FROM INSTALLATION.

2015 MODEL S WITH 48,000 MILES - TOUCHSCREEN STOPPED WORKED, NO ABILITY TO CONTROL CAR OR HAVE ACCESS TO REAR CAMERA. SCREEN IS TOTALLY BLACK, WITH NO OPTION TO RESET. I WANTED TO DOCUMENT AS THIS SEEMS TO BE AN ISSUE THE NHTSA IS CURRENTLY INVESTIGATING.

THE MCU HAS A BLACK SCREEN A MONTH AGO. WHICH CAUSE ALMOST ALL CAR FUNCTIONS USELESS. SOME SAFETY FUNCTIONS SUCH AS TURN SIGNALS, AND BACKUP-CAMERA ARE NOT WORKING. CAR IS DRIVABLE BUT IT IS NOT SAFE WITHOUT STATED FUNCTIONS. CHARGING TAKES A VERY LONG TIME.

TESLA TOUCHSCREEN WENT BLACK WHILE I WAS DRIVING AND I HAD TO DRIVE HOME WITHOUT POSSIBILITY TO CONTROL MOST OF THE FUNCTIONS OF THE CAR SUCH AS LIGHTS, REAR VIEW CAMERA, ETC. THIS IS KNOWN AS THE TESLA MCU FAILURE. TESLA DOES NOT WANT TO OWN THIS ISSUE AND IS ASKING CUSTOMERS TO PAY 1,500$ TO REPLACE WITH A REFURBISHED MCU WHICH WILL PRESENT THE SAME ISSUE 2-3 YEARS FROM INSTALLATION.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT WAS DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REACHED OUT TO THE MOBILE REPAIR UNIT AND WAS INFORMED THAT THE PART WAS ON BACK ORDER. THE CONTACT REFERENCED THE FAILURE TO NHTSA ACTION NUMBER: PE20010 (ELECTRICAL SYSTEM, BACK OVER PREVENTION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,582.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE MCU (MEDIA CONTROL UNIT) FAILED TO FUNCTION AS DESIGNED OR DISPLAY AN IMAGE ONSCREEN. THE DRIVER WAS UNABLE TO USE THE BACK-UP CAMERA, THE SPEEDOMETER WAS NOT VIEWABLE AND OTHER FEATURES WERE NOT AVAILABLE DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO TESLA OF HIGHLAND PARK LOCATED AT 1200 OLD SKOKIE VALLEY RD, HIGHLAND PARK, IL 60035, WHO INDICATED THAT THE MCU NEEDED TO BE REPLACED HOWEVER, THE REPLACEMENT PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED INDEPENDNETLY. THE MEDIA CONTROL UNIT (MCU) BECAME INOPERABLE. THE VEHICLE WAS TOWED TO TESLA LOCATED AT 8500 TYCO RD, VIENNA, VA 2218, (703) 761-4679, WHERE IT WAS DIAGNOSED THAT THE MCU FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE MCU REPLACEMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,132.

SCREEN THAT CONTROLS THE ENTIRE CAR (LARGE SCREEN) STOPPED WORKING COMPLETELY. I HAVE OWNED THIS CAR FROM NEW & THE CAR IS WELL TAKEN CARE OF: ALWAYS GARAGED. THIS HAPPENED 07.13.2020 WHEN I WAS GOING TO THE SUPERMARKET. I HAVE NO. TURN SIGNALS, DAYTIME RUNNING LIGHTS, BACKUP CAMERA, RADIO, ANY MILES ON ODOMETER READING, SAFETY FEATURES OR AUTOPILOT, BRIGHT LIGHTS, OR ANY HEAT OR A/C. THIS ISSUE (WHAT TESLA CALLS MCU GOING OUT IS A KNOWN ISSUE IN THE LAST COUPLE MONTHS. FROM MY UNDERSTANDING THE MCU IS OVER WORKING & TESLA NOW INSTALLS A NEW TYPE OF MCU DUE TO THE FLAW.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT WAS DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REACHED OUT TO THE MOBILE REPAIR UNIT AND WAS INFORMED THAT THE PART WAS ON BACK ORDER. THE CONTACT REFERENCED THE FAILURE TO NHTSA ACTION NUMBER: PE20010 (ELECTRICAL SYSTEM, BACK OVER PREVENTION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,582.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE MCU (MEDIA CONTROL UNIT) FAILED TO FUNCTION AS DESIGNED OR DISPLAY AN IMAGE ONSCREEN. THE DRIVER WAS UNABLE TO USE THE BACK-UP CAMERA, THE SPEEDOMETER WAS NOT VIEWABLE AND OTHER FEATURES WERE NOT AVAILABLE DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO TESLA OF HIGHLAND PARK LOCATED AT 1200 OLD SKOKIE VALLEY RD, HIGHLAND PARK, IL 60035, WHO INDICATED THAT THE MCU NEEDED TO BE REPLACED HOWEVER, THE REPLACEMENT PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED INDEPENDNETLY. THE MEDIA CONTROL UNIT (MCU) BECAME INOPERABLE. THE VEHICLE WAS TOWED TO TESLA LOCATED AT 8500 TYCO RD, VIENNA, VA 2218, (703) 761-4679, WHERE IT WAS DIAGNOSED THAT THE MCU FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE MCU REPLACEMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,132.

SCREEN THAT CONTROLS THE ENTIRE CAR (LARGE SCREEN) STOPPED WORKING COMPLETELY. I HAVE OWNED THIS CAR FROM NEW & THE CAR IS WELL TAKEN CARE OF: ALWAYS GARAGED. THIS HAPPENED 07.13.2020 WHEN I WAS GOING TO THE SUPERMARKET. I HAVE NO. TURN SIGNALS, DAYTIME RUNNING LIGHTS, BACKUP CAMERA, RADIO, ANY MILES ON ODOMETER READING, SAFETY FEATURES OR AUTOPILOT, BRIGHT LIGHTS, OR ANY HEAT OR A/C. THIS ISSUE (WHAT TESLA CALLS MCU GOING OUT IS A KNOWN ISSUE IN THE LAST COUPLE MONTHS. FROM MY UNDERSTANDING THE MCU IS OVER WORKING & TESLA NOW INSTALLS A NEW TYPE OF MCU DUE TO THE FLAW.

MAIN TOUCH SCREEN WONT TURN ON... MCU, OR NOW BOTH SCREENS ARE TURNING OFF AND ON AND OFF AND ON, BLINKERS WONT WORK , SPEEDO WONT WORK, RADIO, VENTILATION, BASICALLY EVERYTHING WONT WORK WHILE THIS IS HAPPENING, ( BUT YOU CAN STILL DRIVE. I HAVE A VIDEO BUT NOT THE CORRECT FILE TYPE

MCU CENTRAL COMPUTER FAILED, SO TURN SIGNALS AND BACKUP CAMERA ARE UNAVAILABLE, AS WELL AS CLIMATE CONTROL, AUDIO, NAVIGATION, VEHICLE STATUS

MIDDLE SCREEN WENT OUT PUTTING THE CAR IN 'LIMP MODE' HAPPENED IN THE MIDDLE OF THE NIGHT AND WE DIDN'T HAVE HEADLIGHTS OR TURN SIGNALS! HAPPENED WHILE DRIVING ABOUT TWO HOURS FROM HOME WHEN WE TRIED PUTTING A ROUTE IN THE TOUCH SCREEN AFTER SETTING THE AUTOMATIC UPDATE FOR 2 AM THE FOLLOWING MORNING. THE CAR HAS 101K MILES THE WARRANTY EXPIRED AT 100K MILES. WE NOTIFIED TESLA OF THE PROBLEMS WE'VE BEEN HAVING WITH OUR SCREEN FREEZING AND REAR VIEW CAMERA RANDOMLY NOT WORKING WHILE IT WAS UNDER WARRANTY BUT THE TECHS SAID 'EVERYTHING IS FINE AND IT MUST HAVE BEEN A FLUKE' NOW THAT THE CAR IS OUT OF WARRANTY THE NOW SUDDENLY KNOW THE PROBLEM AND A SOLUTION! THIS DEFECT IS SCARY AND LEFT US STRANDED AND UNABLE TO NAVIGATE TO A SAFE AREA OFF THE HIGHWAY IN THE MIDDLE OF THE NIGHT WITHOUT HEADLIGHTS!!! WHY WOULD THEY JEOPARDIZE SAFETY OVER MONEY!

MAIN TOUCH SCREEN WONT TURN ON... MCU, OR NOW BOTH SCREENS ARE TURNING OFF AND ON AND OFF AND ON, BLINKERS WONT WORK , SPEEDO WONT WORK, RADIO, VENTILATION, BASICALLY EVERYTHING WONT WORK WHILE THIS IS HAPPENING, ( BUT YOU CAN STILL DRIVE. I HAVE A VIDEO BUT NOT THE CORRECT FILE TYPE

MCU CENTRAL COMPUTER FAILED, SO TURN SIGNALS AND BACKUP CAMERA ARE UNAVAILABLE, AS WELL AS CLIMATE CONTROL, AUDIO, NAVIGATION, VEHICLE STATUS

MIDDLE SCREEN WENT OUT PUTTING THE CAR IN 'LIMP MODE' HAPPENED IN THE MIDDLE OF THE NIGHT AND WE DIDN'T HAVE HEADLIGHTS OR TURN SIGNALS! HAPPENED WHILE DRIVING ABOUT TWO HOURS FROM HOME WHEN WE TRIED PUTTING A ROUTE IN THE TOUCH SCREEN AFTER SETTING THE AUTOMATIC UPDATE FOR 2 AM THE FOLLOWING MORNING. THE CAR HAS 101K MILES THE WARRANTY EXPIRED AT 100K MILES. WE NOTIFIED TESLA OF THE PROBLEMS WE'VE BEEN HAVING WITH OUR SCREEN FREEZING AND REAR VIEW CAMERA RANDOMLY NOT WORKING WHILE IT WAS UNDER WARRANTY BUT THE TECHS SAID 'EVERYTHING IS FINE AND IT MUST HAVE BEEN A FLUKE' NOW THAT THE CAR IS OUT OF WARRANTY THE NOW SUDDENLY KNOW THE PROBLEM AND A SOLUTION! THIS DEFECT IS SCARY AND LEFT US STRANDED AND UNABLE TO NAVIGATE TO A SAFE AREA OFF THE HIGHWAY IN THE MIDDLE OF THE NIGHT WITHOUT HEADLIGHTS!!! WHY WOULD THEY JEOPARDIZE SAFETY OVER MONEY!

MCU SCREEN ON CAR FAILED.

MCU SCREEN ON CAR FAILED.

TESLA MODEL S MAIN SCREEN DIED. IT'S A KNOWN ISSUE ON EARLY MODEL S WITH MCDU VERSION 1. A CHIP ON THE CIRCUIT BOARD CAN ONLY HANDLE XXX AMOUNTS OF WRITES, OR WRITE OVERS, THEN GIVES UP. SCREEN GOES BLANK. MOST MODEL S CAR FUNCTIONS ARE CONTROLLED ON THE MAIN SCREEN. MY SCREEN FAILED WHILE DRIVING. UNABLE TO SET OR CONTROL CHARGING. UNABLE TO TURN OFF A/C. UNABLE TO HEAR TURN SIGNALS. UNABLE TO TURN ON OR CONTROL HEADLIGHTS. UNABLE TO CLOSE SUNROOF. UNABLE TO CHANGE SUSPENSION SETTINGS. UNABLE TO CHANGE STEERING SETTINGS. UNABLE TO CHANGE LIGHTING ON THE DASH. MOST FEATURES IN THE MODEL S ARE NOT AVAILABLE.

TESLA MODEL S MAIN SCREEN DIED. IT'S A KNOWN ISSUE ON EARLY MODEL S WITH MCDU VERSION 1. A CHIP ON THE CIRCUIT BOARD CAN ONLY HANDLE XXX AMOUNTS OF WRITES, OR WRITE OVERS, THEN GIVES UP. SCREEN GOES BLANK. MOST MODEL S CAR FUNCTIONS ARE CONTROLLED ON THE MAIN SCREEN. MY SCREEN FAILED WHILE DRIVING. UNABLE TO SET OR CONTROL CHARGING. UNABLE TO TURN OFF A/C. UNABLE TO HEAR TURN SIGNALS. UNABLE TO TURN ON OR CONTROL HEADLIGHTS. UNABLE TO CLOSE SUNROOF. UNABLE TO CHANGE SUSPENSION SETTINGS. UNABLE TO CHANGE STEERING SETTINGS. UNABLE TO CHANGE LIGHTING ON THE DASH. MOST FEATURES IN THE MODEL S ARE NOT AVAILABLE.

CAR WAS SITTING IN MY GARAGE FOR A FEW DAYS AND WHEN I GOT BACK IN THE MCU IS TOTALLY BLACK AND KNOWN TO BE AN ISSUE WITH THE EMMC CHIP USED REPORTED BY MANY OTHER MODEL S OWNERS. AS THIS CONTROLS MAJORITY OF THE FUNCTIONS, I CAN NOT CONTROL ANY OF THE CAR'S INSTRUMENTS EXCEPT FOR DRIVING. BLINKERS DO NOT WORK, NO AC, REAR VIEW CAMERA DOESN'T WORK, BATTERY RANGE NO LONGER VISIBLE SO ITS QUITE UNSAFE TO DRIVE.

INTERMITTENT FAILURE OF THE MCU1 OME, CAUSING INTERMITTENT MAIN SCREEN BLACKOUT, TURN SIGNAL MALFUNCTION, A/C DISABLING. REBOOTING REQUIRED MCU TO BE UPGRADED/REPLACED OUT OF WARRANTY

CAR WAS SITTING IN MY GARAGE FOR A FEW DAYS AND WHEN I GOT BACK IN THE MCU IS TOTALLY BLACK AND KNOWN TO BE AN ISSUE WITH THE EMMC CHIP USED REPORTED BY MANY OTHER MODEL S OWNERS. AS THIS CONTROLS MAJORITY OF THE FUNCTIONS, I CAN NOT CONTROL ANY OF THE CAR'S INSTRUMENTS EXCEPT FOR DRIVING. BLINKERS DO NOT WORK, NO AC, REAR VIEW CAMERA DOESN'T WORK, BATTERY RANGE NO LONGER VISIBLE SO ITS QUITE UNSAFE TO DRIVE.

INTERMITTENT FAILURE OF THE MCU1 OME, CAUSING INTERMITTENT MAIN SCREEN BLACKOUT, TURN SIGNAL MALFUNCTION, A/C DISABLING. REBOOTING REQUIRED MCU TO BE UPGRADED/REPLACED OUT OF WARRANTY

MCU1 FAILED IN VEHICLE WITH ~47,000 MILES. THIS FAILURE IMPACTS USE OF ALL FEATURES ON THE TOUCHSCREEN, INCLUDING BACKUP CAMERA, RADIO, A/C, MAPS, ETC. CAR IS STILL OPERATIONAL, BUT TURNS ON SLOWLY.

MCU DEAD AT 54,650 MILES. MAIN CONTROL SCREEN WILL NOT TURN ON. HAS EFFECTED THE FOLLOWING BUT NOT LIMITED TO. ' NO AEB (ADVANCED EMERGENCY BRAKING) ' NO CONTROLLING SUSPENSION HEIGHT ' NO MANUAL CONTROL OF HEADLIGHT LIGHTS ' NO BLINKER SOUNDS ' TURN SIGNALS INOPERABLE ' STEERING MODE DEFAULTS TO SOME SETTING (E.G. IF I HAVE IT SET TO SPORT, DURING REBOOT OF MCU IS CHANGES TO STANDARD OR COMFORT, NOT SURE BUT I CAN FEEL THE STEERING WHEEL TAKE LESS EFFORT TO TURN THAN MY NORMAL SPORT MODE) ' NO HVAC (HEAT, COOL, VENT) ' NO DEFROSTERS ' NO SEAT HEATERS ' NO STEERING WHEEL HEATERS ' NO RADIO/STREAMING ' NO APP CONNECTIVITY TO CONTROL THE CAR ' NO ABILITY TO SEE THE CAR CHARGE STATUS FROM APP ' TRIP A/B ' PROFILES ' USER SETTINGS ' HOMELINK ' BLUETOOTH PAIRINGS ' NO REAR VIEW CAMERA ' NO PARKING SENSORS

MCU1 FAILED IN VEHICLE WITH ~47,000 MILES. THIS FAILURE IMPACTS USE OF ALL FEATURES ON THE TOUCHSCREEN, INCLUDING BACKUP CAMERA, RADIO, A/C, MAPS, ETC. CAR IS STILL OPERATIONAL, BUT TURNS ON SLOWLY.

MCU DEAD AT 54,650 MILES. MAIN CONTROL SCREEN WILL NOT TURN ON. HAS EFFECTED THE FOLLOWING BUT NOT LIMITED TO. ' NO AEB (ADVANCED EMERGENCY BRAKING) ' NO CONTROLLING SUSPENSION HEIGHT ' NO MANUAL CONTROL OF HEADLIGHT LIGHTS ' NO BLINKER SOUNDS ' TURN SIGNALS INOPERABLE ' STEERING MODE DEFAULTS TO SOME SETTING (E.G. IF I HAVE IT SET TO SPORT, DURING REBOOT OF MCU IS CHANGES TO STANDARD OR COMFORT, NOT SURE BUT I CAN FEEL THE STEERING WHEEL TAKE LESS EFFORT TO TURN THAN MY NORMAL SPORT MODE) ' NO HVAC (HEAT, COOL, VENT) ' NO DEFROSTERS ' NO SEAT HEATERS ' NO STEERING WHEEL HEATERS ' NO RADIO/STREAMING ' NO APP CONNECTIVITY TO CONTROL THE CAR ' NO ABILITY TO SEE THE CAR CHARGE STATUS FROM APP ' TRIP A/B ' PROFILES ' USER SETTINGS ' HOMELINK ' BLUETOOTH PAIRINGS ' NO REAR VIEW CAMERA ' NO PARKING SENSORS

THE MASTER CONTROL UNIT STOPPED FUNCTIONING ALL OF A SUDDEN WHEN THE CAR WAS STATIONARY AND HADN'T BEEN STARTED IN A FEW DAYS. IT WAS IN MY GARAGE. THIS MEANT THE CAR WOULD DRIVE BUT THE REAR CAMERA WOULD NOT FUNCTION, THE INFOTAINMENT WOULDN'T FUNCTION, BLUETOOTH, AIR CONDITIONING, ETC. IN SHORT, NO USER CONTROLS.

MCU FAILURE. SCHEDULED APPOINTMENTS ARE SEVERAL WEEKS OUT. RECEIVED UPDATE ON 7/20 THAT MCU FAILED AND TESLA WOULD NEED TO ORDER PARTS.

CENTER CONSOLE TOUCHSCREEN STOPPED WORKING COMPLETELY. THIS HAPPENED OVERNIGHT WHILE THE VEHICLE WAS PARKED IN THE GARAGE.

ON 7/16 AFTER MULTIPLE CALLS TO TESLA SUPPORT DUE TO MY SCREEN IN MY 2015 TESLA MODEL S LOADING VERY SLOW AND THE BLINKERS NOT SOUNDING (THEY HAD ME REBOOT MULTIPLE TIMES) I WENT TO CAR AND SCREEN (MCU) WAS COMPLETELY BLACK/DEAD. MY A/C WAS ON ALL THE TIME AND I COULD NOT OPEN CHARGE PORT TO CHARGE. I WAS SCARED I WOULD NOT GET IT INTO SERVICE SO I DROVE IT IN THERE ON 7/18 AND EXPLAINED ALL TO THE SALES REP. HE TOOK CAR AND I GOT A RIDE HOME. TODAY, 7/20 SERVICE CALLED ME AND SAID MCU1 WAS DEAD AND I COULD EITHER PAY 1275 TO REPLACE OR UPGRADE TO MCU2 FOR $2500. I TOLD THEM THAT IT WAS DANGEROUS AS SIGNALS WERE NOT EVEN WORKING AND THIS SHOULD BE COVERED AS IT WAS DANGEROUS. THEY SAID NO AND I TOLD THEM JUST TO DO THE MCU1 REPLACEMENT. NOW I HAVE TO PAY FOR THAT AND THEY SAID IT WILL BE OVER A WEEK TO GET IT IN. I DON'T KNOW HOW THE WHOLE COMPUTER COULD FAIL THIS QUICKLY AND I AM DEBATING GETTING NEW MCU2 THOUGH THAT IS TOO MUCH MONEY TO PAY. I AM REPORTING THIS DUE TO THE DANGER AND THE FACT THAT VEHICLE ONLY HAS 66,000 MILES ON IT. TESLA SHOULD DEFINITELY COVER THIS AS THE CAR IS A BRICK WITHOUT IT (NO CLIMATE, MUSIC, SETTINGS, SUSPENSION CONTROL, OR SOUNDS COMING FROM CAR TO NAME A FEW). I COULD ALSO NOT EVEN SCHEDULE THE SERVICE AS IT HAS TO BE DONE THROUGH THE APP AND THAT WOULD NOT CONNECT TO THE CAR!!

THE MASTER CONTROL UNIT STOPPED FUNCTIONING ALL OF A SUDDEN WHEN THE CAR WAS STATIONARY AND HADN'T BEEN STARTED IN A FEW DAYS. IT WAS IN MY GARAGE. THIS MEANT THE CAR WOULD DRIVE BUT THE REAR CAMERA WOULD NOT FUNCTION, THE INFOTAINMENT WOULDN'T FUNCTION, BLUETOOTH, AIR CONDITIONING, ETC. IN SHORT, NO USER CONTROLS.

MCU FAILURE. SCHEDULED APPOINTMENTS ARE SEVERAL WEEKS OUT. RECEIVED UPDATE ON 7/20 THAT MCU FAILED AND TESLA WOULD NEED TO ORDER PARTS.

CENTER CONSOLE TOUCHSCREEN STOPPED WORKING COMPLETELY. THIS HAPPENED OVERNIGHT WHILE THE VEHICLE WAS PARKED IN THE GARAGE.

ON 7/16 AFTER MULTIPLE CALLS TO TESLA SUPPORT DUE TO MY SCREEN IN MY 2015 TESLA MODEL S LOADING VERY SLOW AND THE BLINKERS NOT SOUNDING (THEY HAD ME REBOOT MULTIPLE TIMES) I WENT TO CAR AND SCREEN (MCU) WAS COMPLETELY BLACK/DEAD. MY A/C WAS ON ALL THE TIME AND I COULD NOT OPEN CHARGE PORT TO CHARGE. I WAS SCARED I WOULD NOT GET IT INTO SERVICE SO I DROVE IT IN THERE ON 7/18 AND EXPLAINED ALL TO THE SALES REP. HE TOOK CAR AND I GOT A RIDE HOME. TODAY, 7/20 SERVICE CALLED ME AND SAID MCU1 WAS DEAD AND I COULD EITHER PAY 1275 TO REPLACE OR UPGRADE TO MCU2 FOR $2500. I TOLD THEM THAT IT WAS DANGEROUS AS SIGNALS WERE NOT EVEN WORKING AND THIS SHOULD BE COVERED AS IT WAS DANGEROUS. THEY SAID NO AND I TOLD THEM JUST TO DO THE MCU1 REPLACEMENT. NOW I HAVE TO PAY FOR THAT AND THEY SAID IT WILL BE OVER A WEEK TO GET IT IN. I DON'T KNOW HOW THE WHOLE COMPUTER COULD FAIL THIS QUICKLY AND I AM DEBATING GETTING NEW MCU2 THOUGH THAT IS TOO MUCH MONEY TO PAY. I AM REPORTING THIS DUE TO THE DANGER AND THE FACT THAT VEHICLE ONLY HAS 66,000 MILES ON IT. TESLA SHOULD DEFINITELY COVER THIS AS THE CAR IS A BRICK WITHOUT IT (NO CLIMATE, MUSIC, SETTINGS, SUSPENSION CONTROL, OR SOUNDS COMING FROM CAR TO NAME A FEW). I COULD ALSO NOT EVEN SCHEDULE THE SERVICE AS IT HAS TO BE DONE THROUGH THE APP AND THAT WOULD NOT CONNECT TO THE CAR!!

THE MEDIA CONTROL UNIT HAS GONE OUT ON MY 2015 TESLA, WHICH HAS LED TO THE CAR NOT BEING ABLE TO BE RECHARGED (REFUELED), THE AC BEING UNSUSABLE, AND CAR UNABLE TO BE LOCKED AMONG OTHER ISSUES. WITH TESLAS, THE MEDIA CONTROL UNIT (MCU) IS THE POWERHOUSE OF THE VEHICLE, CONTAINING ALL OF THE SAFETY, A/C, AND DRIVING CONTROLS. WITH THIS BEING OUT OF COMMISION, THERE IS NO TELLING WHAT FEATURES ARE USABLE OR NOT. THIS LEADS ME TO WORRY ABOUT WHETHER THE AIRBAGS WILL DEPLOY, WHETHER THE CAR WILL STOP RANDOMLY ON THE FREEWAY, OR THE CAR NOT BEING REFUELED. IN FACT, SINCE THIS MCU HAS GONE OUT, THE CAR HAS NOT BEEN ABLE TO BE REFUELLED DUE TO THE MCU NOT ALLOWING CHAGE TO REENTER THE CAR. THIS HAS LEAD THE CAR TO BE UNUSABLE AND UNRESPONSIVE. THIS FIRST OCCURRED FOR ME WHILE DIVING ON A CITY STREET, WITH NOTHING UNUSUAL BEING NOTED AT THE TIME. THE CAR WAS RESPONSIVE, DRIVING NORMALLY, AND COMPLETELY USABLE AND OUT OF NO WHERE THE VEHICLES MCU WENT BLACK AND THE DRIVING FEATURES WERE HANDICAPED. THE CAR WAS STILL ABLE TO DRIVE, HOWEVER, A/C COMPONENTS AND UNKNOWN ELECTRICAL FEATURES (SUCH AS AIRBAGS, SEAT BELTS, ABS) MAY HAVE BEEN COMPROMISED.

MCU COMPUTER FAILED, BLACK CENTER TOUCH SCREEN, NO ACCESS TO ANY VEHICLE CONTROLS, FROM AIR CONDITIONING, RADIO, SUN ROOF, BACK UP CAMERA, SUSPENSION, NAVIGATION, ETC, THIS IS A KNOWN ISSUE FOR TESLA MCU VERSION 1 THAT TESLA HAS REFUSED TO CORRECT, FROM READING OTHER BLOGS, THIS IS SOMETHING TESLA KNOWS WILL AFFECT VIRTUALLY ALL VEHICLES WITH MCU VERSION 1 AT SOME POINT, THEY HAVE CHANGED TO MCU VERSION 2 IN 2018, BUT ALLL OF US WITH OLDER MODELS ARE LEFT WITH EXPENSIVE REPAIR BILLS WITH NO RECOURSE AGAINST TESLA FOR THIS KNOWN MANUFACTURING DEFECT

THE MEDIA CONTROL UNIT HAS GONE OUT ON MY 2015 TESLA, WHICH HAS LED TO THE CAR NOT BEING ABLE TO BE RECHARGED (REFUELED), THE AC BEING UNSUSABLE, AND CAR UNABLE TO BE LOCKED AMONG OTHER ISSUES. WITH TESLAS, THE MEDIA CONTROL UNIT (MCU) IS THE POWERHOUSE OF THE VEHICLE, CONTAINING ALL OF THE SAFETY, A/C, AND DRIVING CONTROLS. WITH THIS BEING OUT OF COMMISION, THERE IS NO TELLING WHAT FEATURES ARE USABLE OR NOT. THIS LEADS ME TO WORRY ABOUT WHETHER THE AIRBAGS WILL DEPLOY, WHETHER THE CAR WILL STOP RANDOMLY ON THE FREEWAY, OR THE CAR NOT BEING REFUELED. IN FACT, SINCE THIS MCU HAS GONE OUT, THE CAR HAS NOT BEEN ABLE TO BE REFUELLED DUE TO THE MCU NOT ALLOWING CHAGE TO REENTER THE CAR. THIS HAS LEAD THE CAR TO BE UNUSABLE AND UNRESPONSIVE. THIS FIRST OCCURRED FOR ME WHILE DIVING ON A CITY STREET, WITH NOTHING UNUSUAL BEING NOTED AT THE TIME. THE CAR WAS RESPONSIVE, DRIVING NORMALLY, AND COMPLETELY USABLE AND OUT OF NO WHERE THE VEHICLES MCU WENT BLACK AND THE DRIVING FEATURES WERE HANDICAPED. THE CAR WAS STILL ABLE TO DRIVE, HOWEVER, A/C COMPONENTS AND UNKNOWN ELECTRICAL FEATURES (SUCH AS AIRBAGS, SEAT BELTS, ABS) MAY HAVE BEEN COMPROMISED.

MCU COMPUTER FAILED, BLACK CENTER TOUCH SCREEN, NO ACCESS TO ANY VEHICLE CONTROLS, FROM AIR CONDITIONING, RADIO, SUN ROOF, BACK UP CAMERA, SUSPENSION, NAVIGATION, ETC, THIS IS A KNOWN ISSUE FOR TESLA MCU VERSION 1 THAT TESLA HAS REFUSED TO CORRECT, FROM READING OTHER BLOGS, THIS IS SOMETHING TESLA KNOWS WILL AFFECT VIRTUALLY ALL VEHICLES WITH MCU VERSION 1 AT SOME POINT, THEY HAVE CHANGED TO MCU VERSION 2 IN 2018, BUT ALLL OF US WITH OLDER MODELS ARE LEFT WITH EXPENSIVE REPAIR BILLS WITH NO RECOURSE AGAINST TESLA FOR THIS KNOWN MANUFACTURING DEFECT

MEDIA CONTROL CENTER TURNS BLACK AND WONT ALLOW ME TO OPERATE THE CAR PROPERLY. VERICHLE HAS DONE THIS ON START UP AND WHILE SITTING AT TRAFFIC LIGHTS/WHILE DRIVING.

STARTING ABOUT 0700 MST ON 13 JULY 2020, MY 2015 MODEL S 85'S MCU BEGAN REBOOTING. THE CAR WAS IN MOTION ON AN ARTERIAL ROAD AT ABOUT 45 MPH WITH NAVIGATION ACTIVE. WHEN THE REBOOT STARTED, I PULLED OFF THE ROAD INTO A PARKING LOT. AFTER THE FIRST REBOOT, THE MCU APPEARED STABLE FOR ABOUT 10 MINUTES, THEN REBOOTED AGAIN. THIS TIME IT WAS STABLE FOR ABOUT FIVE MINUTES. SINCE THEN, IT HAS BEEN REBOOTING CONTINUALLY IN A CYCLE OF ABOUT 1 MINUTE 45 SECONDS. VEHICLE CONTROL AND ACCESSORY FUNCTIONS (BACKUP CAMERA, AIR CONDITIONING, NAVIGATION, RADIO, BLUETOOTH, LIGHTS, DOORS, ETC) ARE NO LONGER USABLE.

MEDIA CONTROL UNIT (MCU) FAILED ON MODEL S 85D WITH < 50K MILES. ONCE THIS HAPPENS YOU CANNOT SIGNAL PROPERLY TO CHANGE LANES (TURN SIGNALING WON'T TURN ON). IN ADDITION, THE AC UNIT WILL NOT BE FUNCTIONAL AND IN THIS CASE WAS CONSTANTLY ON AT THE LOWEST SETTING ALSO DRAINING THE BATTERY PERPETUALLY. THIS WAS EVIDENT IN THE MORNING AFTER CHARGING THE CAR AT REST AND WILL REQUIRE AN IN HOUSE SERVICE VISIT. THE REPAIR FOR THIS IS ESTIMATE FOR OWNERS >2-3K. 2018 MODELS HAVE THIS ISSUE FIXED SUPPOSEDLY, BUT MODELS <2018 DO NOT. TESLA SHOULD IDEALLY UPGRADE ALL MODELS IF THERE IS A SOLUTION.

MEDIA CONTROL CENTER TURNS BLACK AND WONT ALLOW ME TO OPERATE THE CAR PROPERLY. VERICHLE HAS DONE THIS ON START UP AND WHILE SITTING AT TRAFFIC LIGHTS/WHILE DRIVING.

STARTING ABOUT 0700 MST ON 13 JULY 2020, MY 2015 MODEL S 85'S MCU BEGAN REBOOTING. THE CAR WAS IN MOTION ON AN ARTERIAL ROAD AT ABOUT 45 MPH WITH NAVIGATION ACTIVE. WHEN THE REBOOT STARTED, I PULLED OFF THE ROAD INTO A PARKING LOT. AFTER THE FIRST REBOOT, THE MCU APPEARED STABLE FOR ABOUT 10 MINUTES, THEN REBOOTED AGAIN. THIS TIME IT WAS STABLE FOR ABOUT FIVE MINUTES. SINCE THEN, IT HAS BEEN REBOOTING CONTINUALLY IN A CYCLE OF ABOUT 1 MINUTE 45 SECONDS. VEHICLE CONTROL AND ACCESSORY FUNCTIONS (BACKUP CAMERA, AIR CONDITIONING, NAVIGATION, RADIO, BLUETOOTH, LIGHTS, DOORS, ETC) ARE NO LONGER USABLE.

MEDIA CONTROL UNIT (MCU) FAILED ON MODEL S 85D WITH < 50K MILES. ONCE THIS HAPPENS YOU CANNOT SIGNAL PROPERLY TO CHANGE LANES (TURN SIGNALING WON'T TURN ON). IN ADDITION, THE AC UNIT WILL NOT BE FUNCTIONAL AND IN THIS CASE WAS CONSTANTLY ON AT THE LOWEST SETTING ALSO DRAINING THE BATTERY PERPETUALLY. THIS WAS EVIDENT IN THE MORNING AFTER CHARGING THE CAR AT REST AND WILL REQUIRE AN IN HOUSE SERVICE VISIT. THE REPAIR FOR THIS IS ESTIMATE FOR OWNERS >2-3K. 2018 MODELS HAVE THIS ISSUE FIXED SUPPOSEDLY, BUT MODELS <2018 DO NOT. TESLA SHOULD IDEALLY UPGRADE ALL MODELS IF THERE IS A SOLUTION.

CARS MAIN SCREEN WENT OUT, WHILE DRIVING ON AUTOPILOT AS THE SCREEN WENT BLACK ALL OF THE SENSORS DIDN'T WORK AND CAR WAS ACCELERATING WITHOUT CONSIDERATION FOR OTHER VEHICLES. TURN SIGNALS DIDN'T WORK AND AC WENT OUT. NOW TESLA EXPECTS ME TO PAY 2500 FOR THEIR MANUFACTURING FLAW. THEY ARE WELL AWARE OF THEIR DESIGN FLAWS AND IT SEEMS THAT EVERY MODEL S EITHER HAD MCU ISSUES .

TESLA MEDIA CONTROL UNIT ("MCU") IS NO LONGER OPERABLE (SCREEN TURNS BLACK AND LOSES ALL FUNCTIONS). THE TESLA MCU IS BASICALLY THE CAR'S CENTRAL CONTROL SYSTEM THAT ALLOWS YOU TO ADJUST THE HEADLIGHTS, THE STEERING WHEEL RESISTANCE, THE VEHICLE CHARGING CONTROLS, THE VEHICLE SUSPENSIONS... ETC. THE SCREEN TURNED BLACK, MY TURN LIGHTS ARE DISABLED (AS SHOWN IN IMAGE, LIGHTS WILL NO LONGER BLINK), MY HEADLIGHTS ARE DISABLED, MY AIRBAG FUNCTIONS CAN NO LONGER BE SWITCHED TO OFF WHEN NEEDED, THE MOON ROOF CANNOT BE OPENED, THE AC SYSTEM ALONG WITH DEFROST/COOLING FUNCTIONS ARE ALL DISABLED AND INACCESSIBLE. THE VEHICLE DASHBOARD DISPLAYS "PLEASE WAIT WHILE VEHICLE SYSTEM POWERS UP" FOR ANYWHERE BETWEEN 1 MINUTES TO 4.5 MINUTES. THE VEHICLE IS NOT OPERABLE DURING THE SYSTEM POWER UP WHEN I ENTER THE CAR. THIS ISSUE APPEARS TO BE CONNECTED WITH THE MCU FAILURE AND HAVE PERSISTED AND WORSENED IN THE MONTHS LEADING UP TO THE COMPLETE FAILURE ON 7/16. I WOULD HAVE TO SIT IN VEHICLE FOR 1-4 MINUTES, UNABLE TO DRIVE THE CAR BECAUSE IT IS LOADING UP. THIS SHOWS THAT THE MCU IS EXTREMELY ESSENTIAL TO THE VEHICLE, AND NOT MERELY A MEDIA UNIT AS THEY HAVE TRIED TO CONVINCE WITH THE NAME. IT APPEARS THAT THE MCU FAILS AFTER A NUMBER OF YEARS/USAGE DUE TO THE OLD CHIP THAT REWRITES OVER REPEATEDLY. THE MCU IS PRE-INSTALLED TO FAIL IN ALL VEHICLES PRODUCED PRIOR TO 2018 IN THE MODEL X AND S. BASICALLY THIS SYSTEM WILL FAIL IN EVERY CAR AT USES THE OLD MCU1, AND DOESN'T APPLY TO VEHICLES AFTER 2018 SINCE THE SWITCH TO MCU2. I REACHED OUT TO TESLA SERVICE CENTER BY PHONE (UNABLE TO ACCESS THE TESLA APP DUE TO THE INABILITY FOR APP AND VEHICLE TO COMMUNICATE), AND THEY QUOTED A REPLACEMENT OF THE SAME MCU (BUT WITH AN UPGRADED CHIP) AT THE PRICE OF $1201, WITH A 3 WEEK WAITING PERIOD. THE CAR IS NOT INOPERABLE FOR THE NEXT 3 WEEKS DUE TO THE LOST OF ESSENTIAL AND SAFETY FUNCTIONS.

THE SCREENS ON THE CAR REGULARLY REACT SLUGGISHLY AND SOMETIMES LOCK UP REQUIRING A REBOOT. THIS CAN HAPPEN WHETHER THE VEHICLE IS PARKED OR IN MOTION

CARS MAIN SCREEN WENT OUT, WHILE DRIVING ON AUTOPILOT AS THE SCREEN WENT BLACK ALL OF THE SENSORS DIDN'T WORK AND CAR WAS ACCELERATING WITHOUT CONSIDERATION FOR OTHER VEHICLES. TURN SIGNALS DIDN'T WORK AND AC WENT OUT. NOW TESLA EXPECTS ME TO PAY 2500 FOR THEIR MANUFACTURING FLAW. THEY ARE WELL AWARE OF THEIR DESIGN FLAWS AND IT SEEMS THAT EVERY MODEL S EITHER HAD MCU ISSUES .

TESLA MEDIA CONTROL UNIT ("MCU") IS NO LONGER OPERABLE (SCREEN TURNS BLACK AND LOSES ALL FUNCTIONS). THE TESLA MCU IS BASICALLY THE CAR'S CENTRAL CONTROL SYSTEM THAT ALLOWS YOU TO ADJUST THE HEADLIGHTS, THE STEERING WHEEL RESISTANCE, THE VEHICLE CHARGING CONTROLS, THE VEHICLE SUSPENSIONS... ETC. THE SCREEN TURNED BLACK, MY TURN LIGHTS ARE DISABLED (AS SHOWN IN IMAGE, LIGHTS WILL NO LONGER BLINK), MY HEADLIGHTS ARE DISABLED, MY AIRBAG FUNCTIONS CAN NO LONGER BE SWITCHED TO OFF WHEN NEEDED, THE MOON ROOF CANNOT BE OPENED, THE AC SYSTEM ALONG WITH DEFROST/COOLING FUNCTIONS ARE ALL DISABLED AND INACCESSIBLE. THE VEHICLE DASHBOARD DISPLAYS "PLEASE WAIT WHILE VEHICLE SYSTEM POWERS UP" FOR ANYWHERE BETWEEN 1 MINUTES TO 4.5 MINUTES. THE VEHICLE IS NOT OPERABLE DURING THE SYSTEM POWER UP WHEN I ENTER THE CAR. THIS ISSUE APPEARS TO BE CONNECTED WITH THE MCU FAILURE AND HAVE PERSISTED AND WORSENED IN THE MONTHS LEADING UP TO THE COMPLETE FAILURE ON 7/16. I WOULD HAVE TO SIT IN VEHICLE FOR 1-4 MINUTES, UNABLE TO DRIVE THE CAR BECAUSE IT IS LOADING UP. THIS SHOWS THAT THE MCU IS EXTREMELY ESSENTIAL TO THE VEHICLE, AND NOT MERELY A MEDIA UNIT AS THEY HAVE TRIED TO CONVINCE WITH THE NAME. IT APPEARS THAT THE MCU FAILS AFTER A NUMBER OF YEARS/USAGE DUE TO THE OLD CHIP THAT REWRITES OVER REPEATEDLY. THE MCU IS PRE-INSTALLED TO FAIL IN ALL VEHICLES PRODUCED PRIOR TO 2018 IN THE MODEL X AND S. BASICALLY THIS SYSTEM WILL FAIL IN EVERY CAR AT USES THE OLD MCU1, AND DOESN'T APPLY TO VEHICLES AFTER 2018 SINCE THE SWITCH TO MCU2. I REACHED OUT TO TESLA SERVICE CENTER BY PHONE (UNABLE TO ACCESS THE TESLA APP DUE TO THE INABILITY FOR APP AND VEHICLE TO COMMUNICATE), AND THEY QUOTED A REPLACEMENT OF THE SAME MCU (BUT WITH AN UPGRADED CHIP) AT THE PRICE OF $1201, WITH A 3 WEEK WAITING PERIOD. THE CAR IS NOT INOPERABLE FOR THE NEXT 3 WEEKS DUE TO THE LOST OF ESSENTIAL AND SAFETY FUNCTIONS.

THE SCREENS ON THE CAR REGULARLY REACT SLUGGISHLY AND SOMETIMES LOCK UP REQUIRING A REBOOT. THIS CAN HAPPEN WHETHER THE VEHICLE IS PARKED OR IN MOTION

THE MCU1 FAILED (AS PER TESLA DIAGNOSIS) AND THE CAR IS DISABLED AND MUST BE TOWED. CAR CANNOT BE PLACED IN TOW MODE, SYSTEMS WILL NOT REBOOT, CAR DOES NOT POWER UP. VEHICLE WAS PARKED IN GARAGE FROM NIGHT BEFORE WHEN CAR WORKED FINE. NEXT AM CAR WAS DISABLED.

WHEN WE WENT OUT TO OUR GARAGE TO DRIVE OUR 2015 TESLA MODEL S 85D ON JULY 9TH, WE FOUND THAT THE MAIN SCREEN HAD FAILED. THE SMALL SCREEN IN FRONT OF THE STEERING WHEEL WAS STILL WORKING, BUT THE 17" SCREEN WAS BLACK. I TRIED THREE TIMES TO REBOOT THAT SCREEN, BUT NO SUCCESS. I CALLED THE TESLA SERVICE CENTER AND THEY HAD ME HOLD THE RESET ROLLERS DOWN WITH MY FOOT ON THE BRAKE FOR AT LEAST TWO MINUTES. I DID SO, BUT NO HELP. THEY WILL BE SENDING A RANGER OUT TO REPAIR THE ISSUE ON 7-22-2020. I ASSUME THAT THIS IS ANOTHER EXAMPLE OF THE TESLA MCU FAILING, WHICH WILL BE PRICEY TO REPAIR. LUCKILY IT WAS PARKED IN OUR GARAGE WHEN IT FAILED RATHER THAN OUT ON THE ROAD.

THE MCU (MAIN CONSOLE UNIT) IS BLACK AND WONT TURN ON. TESLA IS STATING THEY WANT ME TO PAY FOR THE REPAIR AS IT ISN'T PART OF THE DRIVETRAIN. I CANNOT CONTROL CERTAIN THINGS LIKE CHARGING AND DRIVING SAFETY FEATURES WITHOUT IT.

THE MCU1 FAILED (AS PER TESLA DIAGNOSIS) AND THE CAR IS DISABLED AND MUST BE TOWED. CAR CANNOT BE PLACED IN TOW MODE, SYSTEMS WILL NOT REBOOT, CAR DOES NOT POWER UP. VEHICLE WAS PARKED IN GARAGE FROM NIGHT BEFORE WHEN CAR WORKED FINE. NEXT AM CAR WAS DISABLED.

WHEN WE WENT OUT TO OUR GARAGE TO DRIVE OUR 2015 TESLA MODEL S 85D ON JULY 9TH, WE FOUND THAT THE MAIN SCREEN HAD FAILED. THE SMALL SCREEN IN FRONT OF THE STEERING WHEEL WAS STILL WORKING, BUT THE 17" SCREEN WAS BLACK. I TRIED THREE TIMES TO REBOOT THAT SCREEN, BUT NO SUCCESS. I CALLED THE TESLA SERVICE CENTER AND THEY HAD ME HOLD THE RESET ROLLERS DOWN WITH MY FOOT ON THE BRAKE FOR AT LEAST TWO MINUTES. I DID SO, BUT NO HELP. THEY WILL BE SENDING A RANGER OUT TO REPAIR THE ISSUE ON 7-22-2020. I ASSUME THAT THIS IS ANOTHER EXAMPLE OF THE TESLA MCU FAILING, WHICH WILL BE PRICEY TO REPAIR. LUCKILY IT WAS PARKED IN OUR GARAGE WHEN IT FAILED RATHER THAN OUT ON THE ROAD.

THE MCU (MAIN CONSOLE UNIT) IS BLACK AND WONT TURN ON. TESLA IS STATING THEY WANT ME TO PAY FOR THE REPAIR AS IT ISN'T PART OF THE DRIVETRAIN. I CANNOT CONTROL CERTAIN THINGS LIKE CHARGING AND DRIVING SAFETY FEATURES WITHOUT IT.

MEDIA CONTROL UNIT SCREEN WENT BLANK WHILE VEHICLE WAS IN MOTION. VEHICLE STILL DRIVES, BUT DRIVER IS UNABLE TO USE NAVIGATION OR MEDIA FUNCTIONS. NO TURN SIGNAL FEEDBACK. NO BACKUP CAMERA. WORSE, UNABLE TO CONTROL AC THAT WAS RUNNING AT THE TIME OF INCIDENT. AIR CONDITIONING STILL RUNS AFTER VEHICLE SUPPOSED TO BE STOPPED, DRAINING BATTERY. VEHICLE HAD TO BE PARKED FOR 48HRS + WITH AC RUNNING CONSTANTLY UNTIL BROUGHT TO DEALERSHIP. SERVICE WANTS $1700 FOR A REPLACEMENT, OR $2250 FOR AN "UPGRADE".

MY MCU STOPPED WORKING AND I WAS UNABLE TO USE A LOT OF THE CARS FUNCTIONS. WHEN MY SCREEN WENT DARK I WAS UNABLE TO SEE ANY DISPLAY OF THE REVERSE CAMERA AND WAS UNABLE TO ADJUST SUSPENSION SETTINGS. THIS HAPPENED AS I PUT THE CAR IN REVERSE IN MY DRIVEWAY WITH FAMILY MEMBERS WALKING AROUND THE AREA. THE CAR WAS TOWED TO A TESLA REPAIR FACILITY AND I WAS TOLD THEY WERE ABLE TO GET MY MCU WORKING BUT THE PROBLEM WILL LIKELY RETURN.

SCREEN FAILURE

MEDIA CONTROL UNIT SCREEN WENT BLANK WHILE VEHICLE WAS IN MOTION. VEHICLE STILL DRIVES, BUT DRIVER IS UNABLE TO USE NAVIGATION OR MEDIA FUNCTIONS. NO TURN SIGNAL FEEDBACK. NO BACKUP CAMERA. WORSE, UNABLE TO CONTROL AC THAT WAS RUNNING AT THE TIME OF INCIDENT. AIR CONDITIONING STILL RUNS AFTER VEHICLE SUPPOSED TO BE STOPPED, DRAINING BATTERY. VEHICLE HAD TO BE PARKED FOR 48HRS + WITH AC RUNNING CONSTANTLY UNTIL BROUGHT TO DEALERSHIP. SERVICE WANTS $1700 FOR A REPLACEMENT, OR $2250 FOR AN "UPGRADE".

MY MCU STOPPED WORKING AND I WAS UNABLE TO USE A LOT OF THE CARS FUNCTIONS. WHEN MY SCREEN WENT DARK I WAS UNABLE TO SEE ANY DISPLAY OF THE REVERSE CAMERA AND WAS UNABLE TO ADJUST SUSPENSION SETTINGS. THIS HAPPENED AS I PUT THE CAR IN REVERSE IN MY DRIVEWAY WITH FAMILY MEMBERS WALKING AROUND THE AREA. THE CAR WAS TOWED TO A TESLA REPAIR FACILITY AND I WAS TOLD THEY WERE ABLE TO GET MY MCU WORKING BUT THE PROBLEM WILL LIKELY RETURN.

SCREEN FAILURE

THE VEHICLE HAD COMPUTER ISSUES DURING OCT10-FEB1. LOSS OF CONNECTIVITY, REBOOTS OCCUR WHILE DRIVING. NO SPEEDOMETER. NO TURN SIGNAL INDICATORS, NO PARKING BRAKE ABILITY, I PARKED VEHICLE FEB1 FOR SAFETY REASONS. ATTEMPTED TO GET SERVICE. VEHICLE BY APRIL[15] HAD GONE FROM INTERMITTENT TO PERMANENT. NO VISIBILITY OF COMPUTER SCREEN.NO FUNCTIONS. NO HIGH HEADLIGHTS, JUST LOW HEADLIGHTS, NO CRASH IMMINENT BUZZER, NO AUTOBRAKING. DRIVE&REVERSE ONLY, STEERING DIFFERENT, SLIGHTLY STIFFER, NO HANDS FREE PHONE & NO GPS ABILITY. EASY TO GET LOST OR CONFUSED AS TO WHERE TO TURN OR WHETHER TO TURN OR GO FORWARD. ARM OUT WINDOWS FOR TURNING, REDUCED SPEED CONTROLS. NO LANE DEPARTURE BUZZER. CHANGING LANE REFUSAL W ADJACENT CAR PRESENT IN LANE INOPERATIVE. COMP. NOT COVERED BY WARRANTY, WHILE UNDER WARRANTY, THE REPAIR WAS DECLINED, STATING 'IT MUST BE COMPLETELY DEAD BEFORE IT CAN BE REPLACED UNDER WARRANTY' BY APR15 COMP. WAS COMPLETELY DEAD BUT I HAD DECLARED WARRANTY INADEQUATE UPON FIRST REFUSAL TO COVER IT, JULY, NO PARTS AVAILABLE, SO MANY WEEKS OF WAITING. DEALER UNABLE TO FIND AN UPGRADE PART TO SELL TO ME. WAITING FOR A $2500 INSTALL OF A NEW PART THAT I AM WILLING TO PAY FOR BUT CANNOT PROCURE QUICKLY ENUF, NO MATTER WHAT. DRIVING WITHOUT CONTROL OF HEADLIGHTS OR WITHOUT TURN SIGNALS HAS BEEN CURTAILED BUT FOR EMERGENCY FOOD PROCUREMENT. DOCTOR VISITS, MASK&GLOVE REPLACEMENTS FOR THE COVID SITUATION REQUIRES THOSE. I HAVE BEEN LUCKY I GUESS THAT THIS HAS HAPPENED PERMANENTLY AT HOME & ONLY A FEW SUDDEN TIMES TEMPORARILY ON THE ROAD. THE FAILURE WAS INTERMITTENT, DENIED REPLACEMENT REQUESTS & FINALLY FAILRD ENTIRELY, NOW ALL MUST WAIT WHILE UNABLE TO SAFELY DRIVE MUCH OF ANYWHERE. CAR NOT SALE-ABLE, NOR DOES IT CEASE DROPPING IN PRICE EVERY MONTH WHILE I AWAIT A FIX. RENTAL IS EXPENSIVE. INSURANCE GAVE ME FIRST 30 DAYS, THOSE OVER NOW. SUSP. INSUR. THANK YOU.

MCU1 SCREEN GOES BLACK, DISABLING CLIMATE CONTROL, HEADLIGHTS, BLINKERS, LOCK/UNLOCK DOORS & TRUNKS, AUTO PILOT, TOW MODE, WIPER SERVICE AND OTHER FEATURES THAT CONTROL THE CAR. MY CAR IS DUE FOR NY SAFETY INSPECTION THAT IT WILL CURRENTLY FAIL. MY CAR WAS ON HIGHWAY WHEN IT HAPPENED THE SCREEN FROZE. THAT WAS FEBRUARY 2020, THIS HAPPENED WHERE BLUETOOTH AND MUSIC STOPPED RESPONDING WHILE DRIVING. I WAS AT COSTCO AND AFTER I LOADED THE TRUNK UP, GOT IN THE CAR THE SCREEN WAS BLACK AND NO BACKUP CAMERAS OR BLINKERS, THIS HAPPENED WHILE PARKED BUT I HAD TO GET IT HOME USING HAND SIGNALS TO GET HOME. I HAD TO DRIVE IT LIKE. I HAD UPLOADED A PICTURE OF IT IN THE TESLA APP AND I CAN'T RETRIEVE IT.

THE VEHICLE HAD COMPUTER ISSUES DURING OCT10-FEB1. LOSS OF CONNECTIVITY, REBOOTS OCCUR WHILE DRIVING. NO SPEEDOMETER. NO TURN SIGNAL INDICATORS, NO PARKING BRAKE ABILITY, I PARKED VEHICLE FEB1 FOR SAFETY REASONS. ATTEMPTED TO GET SERVICE. VEHICLE BY APRIL[15] HAD GONE FROM INTERMITTENT TO PERMANENT. NO VISIBILITY OF COMPUTER SCREEN.NO FUNCTIONS. NO HIGH HEADLIGHTS, JUST LOW HEADLIGHTS, NO CRASH IMMINENT BUZZER, NO AUTOBRAKING. DRIVE&REVERSE ONLY, STEERING DIFFERENT, SLIGHTLY STIFFER, NO HANDS FREE PHONE & NO GPS ABILITY. EASY TO GET LOST OR CONFUSED AS TO WHERE TO TURN OR WHETHER TO TURN OR GO FORWARD. ARM OUT WINDOWS FOR TURNING, REDUCED SPEED CONTROLS. NO LANE DEPARTURE BUZZER. CHANGING LANE REFUSAL W ADJACENT CAR PRESENT IN LANE INOPERATIVE. COMP. NOT COVERED BY WARRANTY, WHILE UNDER WARRANTY, THE REPAIR WAS DECLINED, STATING 'IT MUST BE COMPLETELY DEAD BEFORE IT CAN BE REPLACED UNDER WARRANTY' BY APR15 COMP. WAS COMPLETELY DEAD BUT I HAD DECLARED WARRANTY INADEQUATE UPON FIRST REFUSAL TO COVER IT, JULY, NO PARTS AVAILABLE, SO MANY WEEKS OF WAITING. DEALER UNABLE TO FIND AN UPGRADE PART TO SELL TO ME. WAITING FOR A $2500 INSTALL OF A NEW PART THAT I AM WILLING TO PAY FOR BUT CANNOT PROCURE QUICKLY ENUF, NO MATTER WHAT. DRIVING WITHOUT CONTROL OF HEADLIGHTS OR WITHOUT TURN SIGNALS HAS BEEN CURTAILED BUT FOR EMERGENCY FOOD PROCUREMENT. DOCTOR VISITS, MASK&GLOVE REPLACEMENTS FOR THE COVID SITUATION REQUIRES THOSE. I HAVE BEEN LUCKY I GUESS THAT THIS HAS HAPPENED PERMANENTLY AT HOME & ONLY A FEW SUDDEN TIMES TEMPORARILY ON THE ROAD. THE FAILURE WAS INTERMITTENT, DENIED REPLACEMENT REQUESTS & FINALLY FAILRD ENTIRELY, NOW ALL MUST WAIT WHILE UNABLE TO SAFELY DRIVE MUCH OF ANYWHERE. CAR NOT SALE-ABLE, NOR DOES IT CEASE DROPPING IN PRICE EVERY MONTH WHILE I AWAIT A FIX. RENTAL IS EXPENSIVE. INSURANCE GAVE ME FIRST 30 DAYS, THOSE OVER NOW. SUSP. INSUR. THANK YOU.

MCU1 SCREEN GOES BLACK, DISABLING CLIMATE CONTROL, HEADLIGHTS, BLINKERS, LOCK/UNLOCK DOORS & TRUNKS, AUTO PILOT, TOW MODE, WIPER SERVICE AND OTHER FEATURES THAT CONTROL THE CAR. MY CAR IS DUE FOR NY SAFETY INSPECTION THAT IT WILL CURRENTLY FAIL. MY CAR WAS ON HIGHWAY WHEN IT HAPPENED THE SCREEN FROZE. THAT WAS FEBRUARY 2020, THIS HAPPENED WHERE BLUETOOTH AND MUSIC STOPPED RESPONDING WHILE DRIVING. I WAS AT COSTCO AND AFTER I LOADED THE TRUNK UP, GOT IN THE CAR THE SCREEN WAS BLACK AND NO BACKUP CAMERAS OR BLINKERS, THIS HAPPENED WHILE PARKED BUT I HAD TO GET IT HOME USING HAND SIGNALS TO GET HOME. I HAD TO DRIVE IT LIKE. I HAD UPLOADED A PICTURE OF IT IN THE TESLA APP AND I CAN'T RETRIEVE IT.

THE CENTER SCREEN OF OUR CAR SUDDENLY WENT BLANK. I USED THE APP FROM INSIDE THE HOUSE TO TURN ON THE CLIMATE CONTROL. WE WENT TO THE GARAGE AND UNPLUGGED THE CAR FROM THE CHARGER. I RECEIVED A NOTIFICATION ON MY PHONE THAT THE CAR WAS UNPLUGGED. UPON ENTERING THE CAR WE FOUND THE CENTER SCREEN TO BE BLANK AND UNRESPONSIVE. WE ATTEMPTED TO REBOOT THE SCREEN BUT NOTHING HAPPENS. THE CLIMATE CONTROL WAS STUCK CONTINUING TO COOL THE CAR. THE CAR WILL NO LONGER CHARGE PROPERLY. THE APP WILL NO LONGER CONNECT TO THE CAR. WE PULLED THE FUSE FOR THE TOUCHSCREEN TO GET THE CLIMATE CONTROL TO TURN OFF. THE CAR IS NOT DRIVABLE. PUBLIC INFORMATION INDICATES THAT THE ISSUES IS A FAILED EMMCDUE TO EXCESSIVE WRITING TO THE CHIP DUE TO TESLA'S DESIGN.

THE CENTER SCREEN OF OUR CAR SUDDENLY WENT BLANK. I USED THE APP FROM INSIDE THE HOUSE TO TURN ON THE CLIMATE CONTROL. WE WENT TO THE GARAGE AND UNPLUGGED THE CAR FROM THE CHARGER. I RECEIVED A NOTIFICATION ON MY PHONE THAT THE CAR WAS UNPLUGGED. UPON ENTERING THE CAR WE FOUND THE CENTER SCREEN TO BE BLANK AND UNRESPONSIVE. WE ATTEMPTED TO REBOOT THE SCREEN BUT NOTHING HAPPENS. THE CLIMATE CONTROL WAS STUCK CONTINUING TO COOL THE CAR. THE CAR WILL NO LONGER CHARGE PROPERLY. THE APP WILL NO LONGER CONNECT TO THE CAR. WE PULLED THE FUSE FOR THE TOUCHSCREEN TO GET THE CLIMATE CONTROL TO TURN OFF. THE CAR IS NOT DRIVABLE. PUBLIC INFORMATION INDICATES THAT THE ISSUES IS A FAILED EMMCDUE TO EXCESSIVE WRITING TO THE CHIP DUE TO TESLA'S DESIGN.

MCU FAILURE. DUE TO FAILED MCU THERE'S NO BACKUP CAMERA OR ANY OF THE SAFETY FEATURES. EVERY TESLA MODEL S/X BUILT BETWEEN 2012-2018 GOES THROUGH THIS ISSUE.

MCU FAILURE. DUE TO FAILED MCU THERE'S NO BACKUP CAMERA OR ANY OF THE SAFETY FEATURES. EVERY TESLA MODEL S/X BUILT BETWEEN 2012-2018 GOES THROUGH THIS ISSUE.

TESLA MODEL 2015 MODEL S MCU KEEPS FAILING. THE MCU FAILED TWICE IN 1 YEAR. TESLA SERVICE CENTER SCHEDULES AN APPOINTMENT, SIMPLY RESETS THE SYSTEM AND SENDS YOU BACK HOME. BEFORE FAILING , THE SYSTEM SHOWS SIGNS OF SLOWNESS LIKE DELAYED START ( NOTE* CAR CAN STILL DRIVE WITHOUT STARTING AN MCU BUT MULTIPLE THINGS SUCH AS HVAC / BACKUP CAMERA WONT WORK )

THE TOUCHSCREEN IN MY 2015 MODEL S HAS COMPLETELY FAILED. I'VE ATTEMPTED ALL OF THE RESETS THAT TESLA RECOMMENDS TO RESTART THE SYSTEM TO NO AVAIL. THE CAR IS NEARLY USELESS, NONE OF THE ELECTRICAL FEATURES OF THE VEHICLE WORK, INCLUDING HEATING/AIR CONDITIONING, CHARGING FEATURES, AUDIO OR TURN SIGNALS. THE CAR WORKED FINE YESTERDAY, TODAY THE SCREEN WAS JUST GONE.

TESLA MODEL 2015 MODEL S MCU KEEPS FAILING. THE MCU FAILED TWICE IN 1 YEAR. TESLA SERVICE CENTER SCHEDULES AN APPOINTMENT, SIMPLY RESETS THE SYSTEM AND SENDS YOU BACK HOME. BEFORE FAILING , THE SYSTEM SHOWS SIGNS OF SLOWNESS LIKE DELAYED START ( NOTE* CAR CAN STILL DRIVE WITHOUT STARTING AN MCU BUT MULTIPLE THINGS SUCH AS HVAC / BACKUP CAMERA WONT WORK )

THE TOUCHSCREEN IN MY 2015 MODEL S HAS COMPLETELY FAILED. I'VE ATTEMPTED ALL OF THE RESETS THAT TESLA RECOMMENDS TO RESTART THE SYSTEM TO NO AVAIL. THE CAR IS NEARLY USELESS, NONE OF THE ELECTRICAL FEATURES OF THE VEHICLE WORK, INCLUDING HEATING/AIR CONDITIONING, CHARGING FEATURES, AUDIO OR TURN SIGNALS. THE CAR WORKED FINE YESTERDAY, TODAY THE SCREEN WAS JUST GONE.

MEDIA CONTROL UNIT (MCU) FAILURE

CENTER SCREEN WENT OUT, NO PHONE APP CONNECTIVITY, UNABLE TO TURN VEHICLE ON, UNABLE TO CHARGE VEHICLE. COMPLETELY UNRESPONSIVE.IT WAS IN THE GARAGE THANKFULLY, NEEDED TO BE TOWED OUT AND FLAT-TRAILER-ED TO SERVICE CENTER

THE MAIN VEHICLE SCREEN STOPPED WORKING. COMPLETE LOSS OF REAR CAMERA IMAGE DISPLAY WHEN REVERSE GEAR IS SELECTED, RESULTING IN REDUCED REAR VISIBILITY WHEN BACKING. NO CONTROL OVER BATTERY CHARGING COMMANDS. MANY TIMES WHEN I PLACE THE VEHICLE IN REVERSE THE CAMERA WOULD NOT DISPLAY A REAR IMAGE. NOW MY SCREEN IS COMPLETELY BLACK AND NONREPONSIVE

MEDIA CONTROL UNIT (MCU) FAILURE

CENTER SCREEN WENT OUT, NO PHONE APP CONNECTIVITY, UNABLE TO TURN VEHICLE ON, UNABLE TO CHARGE VEHICLE. COMPLETELY UNRESPONSIVE.IT WAS IN THE GARAGE THANKFULLY, NEEDED TO BE TOWED OUT AND FLAT-TRAILER-ED TO SERVICE CENTER

THE MAIN VEHICLE SCREEN STOPPED WORKING. COMPLETE LOSS OF REAR CAMERA IMAGE DISPLAY WHEN REVERSE GEAR IS SELECTED, RESULTING IN REDUCED REAR VISIBILITY WHEN BACKING. NO CONTROL OVER BATTERY CHARGING COMMANDS. MANY TIMES WHEN I PLACE THE VEHICLE IN REVERSE THE CAMERA WOULD NOT DISPLAY A REAR IMAGE. NOW MY SCREEN IS COMPLETELY BLACK AND NONREPONSIVE

LOSS OF TURN SIGNAL NOISE, HEADLIGHT CONTROL, REARVIEW CAMERA, CLIMATE CONTROL, SEAT MEMORY, GARAGE DOOR OPENING CAPABILITY, NAVIGATION, EMERGENCY BRAKING, AND DIFFICULTY CHARGING THE CAR. THIS OCCURRED GRADUALLY OVER THE COURSE OF A COUPLE OF DAYS AND HAS LEFT THE VEHICLE INOPERABLE WITHOUT HEADLIGHT CONTROL, AUDITORY WARNINGS, AND REARVIEW CAMERA. THIS IS CAUSED BY A FAILED EMMC CHIP ON THE MCU IN THE CAR. IT IS A WELL KNOWN PROBLEM AND NOT COVERED OUTSIDE OF WARRANTY, DESPITE IT BEING GUARANTEED TO FAIL SOMETIME BETWEEN 4 YEARS AND 5 YEARS OF AGE. (WARRANTY UP AFTER 4)

THE 12V BATTERY ON OUR 2015 TESLA MODEL S STARTED FAILING LAST NOVEMBER. WE WERE ASSURED THAT TESLA THAT IT WOULD BE SAFE TO DRIVE UNTIL THEY COULD REPLACE THE BATTERY (WHICH TOOK ABOUT 2 MONTHS). WE'VE COME TO UNDERSTAND THAT THIS IS FAR FROM ACCURATE. AFTER THAT, OUR MCU (THE MAIN COMPUTER IN THE CAR) FAILED. THIS IS APPARENTLY A WELL KNOWN PROBLEM THAT TESLA REFUSES TO FIX. WHEN THEY REPLACED THE MCU WE IMMEDIATELY STARTED HAVING ISSUES: 1. THE EMERGENCY FLASHERS DID NOT WORK. 2. THE COMPUTER LOGS WERE NOT AVAILABLE TO TESLA TO DIAGNOSE ISSUES OR RECOVER OUR CAR IF IT WAS STOLLEN. 3. THE FOG LIGHTS STOPPED WORKING 4. GLOVE BOX WOULD NOT OPEN 5. SCREEN NOW HAS NOTICEABLE FLICKER 6. CAR NOW HAS CHARGING PROBLEMS. THE ISSUES WITH THE EMERGENCY FLASHERS, FOG LIGHTS, AND GLOVE BOX WERE ABLE TO FIXED BY A DIFFERENT SERVICE CENTER THE SAME DAY (ALTHOUGH I HAD TO DRIVE APPROX. 30 MILES TO GET TO A DIFFERENT SERVICE CENTER). THE LOGGING ISSUE TOOK ABOUT A MONTH OR TWO TO FIX. THE SCREEN FLICKER AND CHARGING ISSUES WHERE THE CAR RANDOMLY SWITCHES TO A DIFFERENT CHARGING LEVEL WHILE DRIVING OR CHARGING WITHOUT ANY ERROR MESSAGES, IS ON-GOING. I'VE BEEN BACK TO TESLA OVER A DOZEN TIMES, AND THEY IKE TO CHARGE $100 EVERY VISIT "UNDER WARRANTY."

LOSS OF TURN SIGNAL NOISE, HEADLIGHT CONTROL, REARVIEW CAMERA, CLIMATE CONTROL, SEAT MEMORY, GARAGE DOOR OPENING CAPABILITY, NAVIGATION, EMERGENCY BRAKING, AND DIFFICULTY CHARGING THE CAR. THIS OCCURRED GRADUALLY OVER THE COURSE OF A COUPLE OF DAYS AND HAS LEFT THE VEHICLE INOPERABLE WITHOUT HEADLIGHT CONTROL, AUDITORY WARNINGS, AND REARVIEW CAMERA. THIS IS CAUSED BY A FAILED EMMC CHIP ON THE MCU IN THE CAR. IT IS A WELL KNOWN PROBLEM AND NOT COVERED OUTSIDE OF WARRANTY, DESPITE IT BEING GUARANTEED TO FAIL SOMETIME BETWEEN 4 YEARS AND 5 YEARS OF AGE. (WARRANTY UP AFTER 4)

THE 12V BATTERY ON OUR 2015 TESLA MODEL S STARTED FAILING LAST NOVEMBER. WE WERE ASSURED THAT TESLA THAT IT WOULD BE SAFE TO DRIVE UNTIL THEY COULD REPLACE THE BATTERY (WHICH TOOK ABOUT 2 MONTHS). WE'VE COME TO UNDERSTAND THAT THIS IS FAR FROM ACCURATE. AFTER THAT, OUR MCU (THE MAIN COMPUTER IN THE CAR) FAILED. THIS IS APPARENTLY A WELL KNOWN PROBLEM THAT TESLA REFUSES TO FIX. WHEN THEY REPLACED THE MCU WE IMMEDIATELY STARTED HAVING ISSUES: 1. THE EMERGENCY FLASHERS DID NOT WORK. 2. THE COMPUTER LOGS WERE NOT AVAILABLE TO TESLA TO DIAGNOSE ISSUES OR RECOVER OUR CAR IF IT WAS STOLLEN. 3. THE FOG LIGHTS STOPPED WORKING 4. GLOVE BOX WOULD NOT OPEN 5. SCREEN NOW HAS NOTICEABLE FLICKER 6. CAR NOW HAS CHARGING PROBLEMS. THE ISSUES WITH THE EMERGENCY FLASHERS, FOG LIGHTS, AND GLOVE BOX WERE ABLE TO FIXED BY A DIFFERENT SERVICE CENTER THE SAME DAY (ALTHOUGH I HAD TO DRIVE APPROX. 30 MILES TO GET TO A DIFFERENT SERVICE CENTER). THE LOGGING ISSUE TOOK ABOUT A MONTH OR TWO TO FIX. THE SCREEN FLICKER AND CHARGING ISSUES WHERE THE CAR RANDOMLY SWITCHES TO A DIFFERENT CHARGING LEVEL WHILE DRIVING OR CHARGING WITHOUT ANY ERROR MESSAGES, IS ON-GOING. I'VE BEEN BACK TO TESLA OVER A DOZEN TIMES, AND THEY IKE TO CHARGE $100 EVERY VISIT "UNDER WARRANTY."

MAIN COMPUTER SCREEN FAILURE. IT'S BEEN DOWN FOR OVER 2 MONTHS WAITING ON PARTS. NO ETA

WITH THE RECENT NEWS ON NHTSA INVESTIGATING TESLA MODEL S TOUCHSCREEN UNIT PROBLEMS, I LIKE TO ADD MY EXPERIENCE FOR THE RECORD: ON 01/31/20, MY COMPUTER SCREEN DIED WHICH LIMITED THE CAR'S FUNCTIONALITY (E.G. NO HVAC, RADIO, BLUETOOTH, ETC). ON 02/06/20, TESLA CAME OUT TO INSPECT MY CAR, AND VERIFIED I NEEDED TO REPLACE THE COMPUTER. THE TECHNICIAN ADMITTED HOW BAD THE PROBLEM WAS FOR PRODUCTIONS WITH MCU V1 COMPUTERS. BUT BEFORE THE TECHNICIAN LEFT, HE PERFORMED A BATTERY DISCONNECT WHICH MADE IT WORSE. NOW THE CAR WAS NOT ABLE TO CHARGE WHICH FORCED ME TO TAKE THE CAR IMMEDIATELY TO TESLA TO REPLACE THE COMPUTER. ON 02/19/20, THE REPLACEMENT COMPUTER WAS INSTALLED AT THE COST OF $2,122.50. TO ADD, TESLA WOULD NOT LET ME KEEP THE ORIGINAL COMPUTER WITHOUT AN ADDITIONAL CORE CHARGE OF $500. 12 DAYS LATER ON 03/02/20, TESLA ANNOUNCED AN INFOTAINMENT UPGRADE ON THE BACKS OF THESE ONGOING ISSUES: HTTPS://ELECTREK.CO/2020/03/02/TESLA-MCU-INFOTAINMENT-UPGRADE/ HTTPS://WWW.TESLA.COM/SUPPORT/INFOTAINMENT

MY MEDIA CONTROL UNIT (CENTER CONSOLE SCREEN) STOPPED WORKING. SCREEN WENT BLACK AND NOTHING OUTSIDE OF THROTTLE/BRAKE/TURN SIGNALS WORKED. ALL FUNCTIONALITY CONTROLLED BY THE MCU STOPPED WORKING. THE CAR STARTED TAKING ABOUT 2 TO 3 TIMES LONGER TO BOOT UP AND AFTER A DAY OR TWO, THE SCREEN STOPPED WORKING COMPLETELY. AFTER DROPPING OFF AT THE TESLA SERVICE STATION, THE TECHNICIAN INFORMED ME THERE WERE MCU ISSUES WITH THE MODEL S FROM 2016 AND EARLIER DUE TO THE MEMORY CAPACITY OF THE CHIP USED.

THE TESLA MEDIA CONTROL UNIT COMPLETELY FAILED ON 7/5/20 AFTER BEING UNABLE TO TURN BACK ON. THE VEHICLE WAS STATIONARY AND WAS PARKED ON THE STREET. DUE TO THE FAILURE OF THE MEDIA CONTROL UNIT, THE SYSTEMS SUCH AS THE AIR CONDITIONING, BACKUP CAMERA, CONTROLS, ETC WERE UNABLE TO BE CONTROLLED WHICH POSED A SIGNIFICANT SAFETY HAZARD.

I WENT TO TESLA SERVICE CENTER ON 6/26/2020, NOTIFY THEM THE PROBLEM FOR SLOW RESPONSE ON THE TOUCHSCREEN AND ALSO RATTLE SOUND COMING FROM THE STEERING WHEEL AREA, TESLA STATED THE STEERING BUTTONS NEED TO BE REPLACE AND THE TOUCHSCREEN IS DUE TO THE OLDER CHIP ON THE MODEL, SO IT'S NORMAL. I PICKED UP THE CAR TWO DAYS AFTER AFTER THE REPLACEMENT, ON 7/4/2020 WHILE I M CHARGING AT THE TESLA SUPER CHARGE STATION THE CAR SCREEN IS COMPLETE DEAD, I CAN'T PLAY RADIO, NO NAVIGATION, SIGNAL LIGHTS NOT WORKING AND BACK UP CAMERAS FAILED ETC. I WENT ON RESEARCH AND IT SEEMS LIKE THIS ISSUE IS KNOWN NOW WITH NHTSA AND IS INVESTIGATING. TODAY TESLA SAID MY MCU NEEDS TO BE REPLACE.

MAIN COMPUTER SCREEN FAILURE. IT'S BEEN DOWN FOR OVER 2 MONTHS WAITING ON PARTS. NO ETA

WITH THE RECENT NEWS ON NHTSA INVESTIGATING TESLA MODEL S TOUCHSCREEN UNIT PROBLEMS, I LIKE TO ADD MY EXPERIENCE FOR THE RECORD: ON 01/31/20, MY COMPUTER SCREEN DIED WHICH LIMITED THE CAR'S FUNCTIONALITY (E.G. NO HVAC, RADIO, BLUETOOTH, ETC). ON 02/06/20, TESLA CAME OUT TO INSPECT MY CAR, AND VERIFIED I NEEDED TO REPLACE THE COMPUTER. THE TECHNICIAN ADMITTED HOW BAD THE PROBLEM WAS FOR PRODUCTIONS WITH MCU V1 COMPUTERS. BUT BEFORE THE TECHNICIAN LEFT, HE PERFORMED A BATTERY DISCONNECT WHICH MADE IT WORSE. NOW THE CAR WAS NOT ABLE TO CHARGE WHICH FORCED ME TO TAKE THE CAR IMMEDIATELY TO TESLA TO REPLACE THE COMPUTER. ON 02/19/20, THE REPLACEMENT COMPUTER WAS INSTALLED AT THE COST OF $2,122.50. TO ADD, TESLA WOULD NOT LET ME KEEP THE ORIGINAL COMPUTER WITHOUT AN ADDITIONAL CORE CHARGE OF $500. 12 DAYS LATER ON 03/02/20, TESLA ANNOUNCED AN INFOTAINMENT UPGRADE ON THE BACKS OF THESE ONGOING ISSUES: HTTPS://ELECTREK.CO/2020/03/02/TESLA-MCU-INFOTAINMENT-UPGRADE/ HTTPS://WWW.TESLA.COM/SUPPORT/INFOTAINMENT

MY MEDIA CONTROL UNIT (CENTER CONSOLE SCREEN) STOPPED WORKING. SCREEN WENT BLACK AND NOTHING OUTSIDE OF THROTTLE/BRAKE/TURN SIGNALS WORKED. ALL FUNCTIONALITY CONTROLLED BY THE MCU STOPPED WORKING. THE CAR STARTED TAKING ABOUT 2 TO 3 TIMES LONGER TO BOOT UP AND AFTER A DAY OR TWO, THE SCREEN STOPPED WORKING COMPLETELY. AFTER DROPPING OFF AT THE TESLA SERVICE STATION, THE TECHNICIAN INFORMED ME THERE WERE MCU ISSUES WITH THE MODEL S FROM 2016 AND EARLIER DUE TO THE MEMORY CAPACITY OF THE CHIP USED.

THE TESLA MEDIA CONTROL UNIT COMPLETELY FAILED ON 7/5/20 AFTER BEING UNABLE TO TURN BACK ON. THE VEHICLE WAS STATIONARY AND WAS PARKED ON THE STREET. DUE TO THE FAILURE OF THE MEDIA CONTROL UNIT, THE SYSTEMS SUCH AS THE AIR CONDITIONING, BACKUP CAMERA, CONTROLS, ETC WERE UNABLE TO BE CONTROLLED WHICH POSED A SIGNIFICANT SAFETY HAZARD.

I WENT TO TESLA SERVICE CENTER ON 6/26/2020, NOTIFY THEM THE PROBLEM FOR SLOW RESPONSE ON THE TOUCHSCREEN AND ALSO RATTLE SOUND COMING FROM THE STEERING WHEEL AREA, TESLA STATED THE STEERING BUTTONS NEED TO BE REPLACE AND THE TOUCHSCREEN IS DUE TO THE OLDER CHIP ON THE MODEL, SO IT'S NORMAL. I PICKED UP THE CAR TWO DAYS AFTER AFTER THE REPLACEMENT, ON 7/4/2020 WHILE I M CHARGING AT THE TESLA SUPER CHARGE STATION THE CAR SCREEN IS COMPLETE DEAD, I CAN'T PLAY RADIO, NO NAVIGATION, SIGNAL LIGHTS NOT WORKING AND BACK UP CAMERAS FAILED ETC. I WENT ON RESEARCH AND IT SEEMS LIKE THIS ISSUE IS KNOWN NOW WITH NHTSA AND IS INVESTIGATING. TODAY TESLA SAID MY MCU NEEDS TO BE REPLACE.

THE VEHICLE WAS PARKED AND LOCKED. WHEN I UNLOCKED THE CAR AND OPENED THE DOOR, THE INFOTAINMENT SCREEN ON THE TESLA WILL NOT BOOT UP. AS A RESULT, THE SIDE REAR VIEW MIRRORS WILL NOT UNFOLD AND THE REAR VIEW CAMERA CANNOT BE VIEWED. IN ADDITION, THE CLIMATE CANNOT BE ADJUSTED. I ATTEMPTED TO REBOOT THE INFOTAINMENT SYSTEM SEVERAL TIMES AND LOCKED & UNLOCKED THE CAR, BUT THE INFOTAINMENT SCREEN DID NOT TURN ON AND THE SIDE MIRRORS WILL NOT UNFOLD.

MY MCU HAS FAILED FOR THE 3RD TIME RENDERING THE CAR W/O TURN INDICATORS AND OTHER FEATURES.

THE MAIN SCREEN, MCU, ON MY TESLA MODEL S, 2015 70D BEGAN REBOOTING DURING DRIVING. ON SATURDAY, JULY 4TH, 2020, THE CAR WOULD NOT START AT ALL. TESLA CUSTOMER SERVICE COACHED ME ON GETTING THE CAR TO WORK WITHOUT THE MAIN SCREEN, HOWEVER IT IS NOT SAFE. THE BRAKE LIGHTS, SIGNAL LIGHTS, REAR CAMERA DO NOT WORK, VERIFIED BY MY SPOUSE. FURTHER, MOST OF THE OTHER CONTROLS, E.G. DE-FOG, AIR CONDITIONING, ROOF, ETC, DO NOT WORK. THE RE-BOOTING OF THE SCREEN, WHERE IT WOULD BLANK OUT WITHOUT WARNING, AND EVENTUALLY COME BACK LATER, OCCURRED WHILE THE CAR WAS IN MOTION -- VERY DISTRACTING. AT THIS POINT, THE MAIN DISPLAY, OR MCU, IS "BRICKED" -- IT WON'T DISPLAY ANYTHING AT ALL, SO THAT HAS HAPPENED WHEN THE CAR IS STATIONARY.

THE VEHICLE WAS PARKED AND LOCKED. WHEN I UNLOCKED THE CAR AND OPENED THE DOOR, THE INFOTAINMENT SCREEN ON THE TESLA WILL NOT BOOT UP. AS A RESULT, THE SIDE REAR VIEW MIRRORS WILL NOT UNFOLD AND THE REAR VIEW CAMERA CANNOT BE VIEWED. IN ADDITION, THE CLIMATE CANNOT BE ADJUSTED. I ATTEMPTED TO REBOOT THE INFOTAINMENT SYSTEM SEVERAL TIMES AND LOCKED & UNLOCKED THE CAR, BUT THE INFOTAINMENT SCREEN DID NOT TURN ON AND THE SIDE MIRRORS WILL NOT UNFOLD.

MY MCU HAS FAILED FOR THE 3RD TIME RENDERING THE CAR W/O TURN INDICATORS AND OTHER FEATURES.

THE MAIN SCREEN, MCU, ON MY TESLA MODEL S, 2015 70D BEGAN REBOOTING DURING DRIVING. ON SATURDAY, JULY 4TH, 2020, THE CAR WOULD NOT START AT ALL. TESLA CUSTOMER SERVICE COACHED ME ON GETTING THE CAR TO WORK WITHOUT THE MAIN SCREEN, HOWEVER IT IS NOT SAFE. THE BRAKE LIGHTS, SIGNAL LIGHTS, REAR CAMERA DO NOT WORK, VERIFIED BY MY SPOUSE. FURTHER, MOST OF THE OTHER CONTROLS, E.G. DE-FOG, AIR CONDITIONING, ROOF, ETC, DO NOT WORK. THE RE-BOOTING OF THE SCREEN, WHERE IT WOULD BLANK OUT WITHOUT WARNING, AND EVENTUALLY COME BACK LATER, OCCURRED WHILE THE CAR WAS IN MOTION -- VERY DISTRACTING. AT THIS POINT, THE MAIN DISPLAY, OR MCU, IS "BRICKED" -- IT WON'T DISPLAY ANYTHING AT ALL, SO THAT HAS HAPPENED WHEN THE CAR IS STATIONARY.

MY TESLA MCU1 SCREEN/MEMORY FAILED AND HAD TO BE REPLACED AT MY EXPENSE. $1600. WHEN THAT HAPPENS, TURN SIGNALS, CLIMATE CONTROL, AND WIPERS ARE INOPERATIVE, MAKING THE VEHICLE UNSAFE TO DRIVE.

MY CURRENT MEDIA CONTROL UNIT (MCU) STOP WORKING. I NOT LONGER HAVE NAVIGATION, AC AND I CANNOT CONTROL UNLOCKING OF MY DOORS ETC.

MY TESLA MCU1 SCREEN/MEMORY FAILED AND HAD TO BE REPLACED AT MY EXPENSE. $1600. WHEN THAT HAPPENS, TURN SIGNALS, CLIMATE CONTROL, AND WIPERS ARE INOPERATIVE, MAKING THE VEHICLE UNSAFE TO DRIVE.

MY CURRENT MEDIA CONTROL UNIT (MCU) STOP WORKING. I NOT LONGER HAVE NAVIGATION, AC AND I CANNOT CONTROL UNLOCKING OF MY DOORS ETC.

MAIN CONTROL SCREEN (MCU1) WENT BLACK, DISABLING ACCESS TO MOST CONTROLS INCLUDING DEFROSTER. HAD REPAIR DONE (OUT OF WARRANTY) AT A COST OF $1800. PROBLEM IS POORLY DESIGNED ELECTRONICS CAUSING FAILURE OF MEMORY CHIP IN UNIT BECAUSE OF TOO MANY READ/WRITE CYCLES. MY UNDERSTANDING IS THOUSANDS OF 2014-2016 CARS HAVE SUFFERED THIS PROBLEM IN THE LAST YEAR.

MAIN CONTROL SCREEN (MCU1) WENT BLACK, DISABLING ACCESS TO MOST CONTROLS INCLUDING DEFROSTER. HAD REPAIR DONE (OUT OF WARRANTY) AT A COST OF $1800. PROBLEM IS POORLY DESIGNED ELECTRONICS CAUSING FAILURE OF MEMORY CHIP IN UNIT BECAUSE OF TOO MANY READ/WRITE CYCLES. MY UNDERSTANDING IS THOUSANDS OF 2014-2016 CARS HAVE SUFFERED THIS PROBLEM IN THE LAST YEAR.

EMMC FAILURE. MAIN SCREEN FAILS TO DISPLAY MAKING THE VEHICLE INOPERABLE.

THE TOUCHSCREEN ON MY CAR HAS PERMANENTLY TURNED BLACK THEREFORE I HAVE LOST THE REAR CAMERA IMAGE DISPLAY WHEN REVERSE GEAR IS SELECTED. AS A RESULT, I ALMOST RAN INTO A SHOPPING CART WHILE I WAS BACKING UP YESTERDAY. WHAT IS FRIGHTENING IS THAT NEXT TIME, IT COULD BE A SMALL CHILD THAT I DON'T SEE AND RUN OVER. THE FAILED TOUCHSCREEN ALSO MEANS I NO LONGER HAVE FAN OR AIR CONDITIONING WHICH MEANS I HAVE TO DRIVE WITH MY WINDOWS DOWN, EVEN WHEN ON A HIGHWAY. IN THIS TIME OF COVID, I WAS TERRIFIED WHEN A HOMELESS MAN PUT HIS HEAD THROUGH MY WINDOW TO ASK FOR MONEY WHILE POSSIBLY CONTAMINATING ME WITH A VIRUS YESTERDAY. IT JUST IS NOT SAFE TO DRIVE AROUND WITH THE WINDOWS DOWN IN SOME NEIGHBORHOODS. ALSO THERE ARE DAYS IN THE BAY AREA WHEN THERE IS A HIGH POLLUTION INDEX, I DO NOT WISH TO BREATHE UNFILTERED AIR BECAUSE I HAVE TO OPEN THE WINDOW BECAUSE THE FAN CANNOT BE TURNED ON. ACCORDING TO THE TESLA REPAIR SHOP, THE FAILED TOUCHSCREEN IS A COMMON PROBLEM ON THE OLDER MODEL S THAT REQUIRES OWNERS TO SHELL OUT THOUSANDS OF DOLLARS TO REPLACE AN MCU THAT HAS FAILED PREMATURELY. I DO NOT FEEL I SHOULD BE FINANCIALLY RESPONSIBLE FOR THE MCU REPLACEMENT AND THAT THERE SHOULD BE A PRODUCT RECALL.

EMMC FAILURE. MAIN SCREEN FAILS TO DISPLAY MAKING THE VEHICLE INOPERABLE.

THE TOUCHSCREEN ON MY CAR HAS PERMANENTLY TURNED BLACK THEREFORE I HAVE LOST THE REAR CAMERA IMAGE DISPLAY WHEN REVERSE GEAR IS SELECTED. AS A RESULT, I ALMOST RAN INTO A SHOPPING CART WHILE I WAS BACKING UP YESTERDAY. WHAT IS FRIGHTENING IS THAT NEXT TIME, IT COULD BE A SMALL CHILD THAT I DON'T SEE AND RUN OVER. THE FAILED TOUCHSCREEN ALSO MEANS I NO LONGER HAVE FAN OR AIR CONDITIONING WHICH MEANS I HAVE TO DRIVE WITH MY WINDOWS DOWN, EVEN WHEN ON A HIGHWAY. IN THIS TIME OF COVID, I WAS TERRIFIED WHEN A HOMELESS MAN PUT HIS HEAD THROUGH MY WINDOW TO ASK FOR MONEY WHILE POSSIBLY CONTAMINATING ME WITH A VIRUS YESTERDAY. IT JUST IS NOT SAFE TO DRIVE AROUND WITH THE WINDOWS DOWN IN SOME NEIGHBORHOODS. ALSO THERE ARE DAYS IN THE BAY AREA WHEN THERE IS A HIGH POLLUTION INDEX, I DO NOT WISH TO BREATHE UNFILTERED AIR BECAUSE I HAVE TO OPEN THE WINDOW BECAUSE THE FAN CANNOT BE TURNED ON. ACCORDING TO THE TESLA REPAIR SHOP, THE FAILED TOUCHSCREEN IS A COMMON PROBLEM ON THE OLDER MODEL S THAT REQUIRES OWNERS TO SHELL OUT THOUSANDS OF DOLLARS TO REPLACE AN MCU THAT HAS FAILED PREMATURELY. I DO NOT FEEL I SHOULD BE FINANCIALLY RESPONSIBLE FOR THE MCU REPLACEMENT AND THAT THERE SHOULD BE A PRODUCT RECALL.

MY 2015 TESLA MODEL S WITH 33,270 MILES HAS A NON WORKING TOUCH SCREEN OR MCU1 THAT CONTROLS THE CAR. AFTER RESEARCHING THIS A BIT ONLINE IT SEEMS ITS A MUCH TOO COMMON PROBLEM AND MORE OF A DEFECTIVE PART OF THE CAR. IT IS VERY HARD FOR THE OPERATOR TO US E THE CAR WITHOUT IT SINCE IT CONTROLS MOST OF THE CAR. REPAIR TIMES ARE THROUGH THE ROOF CAUSING QUITE A BIT FRUSTRATION FOR THE CAR OWNER. THE UNIT FAILED WHILE DRIVING NORMAL ON A BACK ROAD AT A NORMAL SPEED. *TR

MY 2015 TESLA MODEL S WITH 33,270 MILES HAS A NON WORKING TOUCH SCREEN OR MCU1 THAT CONTROLS THE CAR. AFTER RESEARCHING THIS A BIT ONLINE IT SEEMS ITS A MUCH TOO COMMON PROBLEM AND MORE OF A DEFECTIVE PART OF THE CAR. IT IS VERY HARD FOR THE OPERATOR TO US E THE CAR WITHOUT IT SINCE IT CONTROLS MOST OF THE CAR. REPAIR TIMES ARE THROUGH THE ROOF CAUSING QUITE A BIT FRUSTRATION FOR THE CAR OWNER. THE UNIT FAILED WHILE DRIVING NORMAL ON A BACK ROAD AT A NORMAL SPEED. *TR

MCU MANUFACTURE DEFECT MCU RUNS LAGGY AND ALTERS ABILITY TO USE MCU IN VEHICLE.

THE INFOTAINMENT COMPUTER MCU1 IS KNOWN TO FAIL PREMATURELY DUE TO SOFTWARE ISSUES CAUSED AND NOT FIXED IN A TIMELY MANNER BY TESLA. BASICALLY THE LIMITED WRITE CYCLES OF FLASH MEMORY ARE EXHAUSTED DUE TO EXCESSIVE LOGGING UP TO A CERTAIN SOFTWARE VERSION. MY CAR SHOWS THE EARLY WARNING SIGNS INCLUDING BLACK SCREENS ON ENTERING (CAR IS NOT MOVABLE FOR SEVERAL MINUTES) AND REBOOTS DURING DRIVING. FULL MCU FAILURE IS KNOWN TO CAUSE INDICATOR LIGHTS TO FAIL, AUTOMATIC EMERGENCY BRAKING TO NOT ENGAGE, DISABLED FAST CHARGING AND NO ACCURATE CHARGE INDICATOR (SO RISK OF GETTING STRANDED), HEATING/VENTILATION STUCK TO MOST RECENT SETTING (NO DEFROST), AUDIO FRAGMENTS BEING STUCK ON ARBITRARY VOLUME, AIR SUSPENSION IS STUCK TO POSSIBLY UNSUITABLE SETTINGS AND THE SPEEDOMETER IS REVERTING TO MPH INSTEAD OF KM/H WITHOUT NOTIFICATION. IF PIN TO DRIVE IS USED, THE CAR CAN NO LONGER BE UNLOCKED AND MOVED. TESLA DOES NOT ACKNOWLEDGE THIS PROBLEM AND CHARGES FOR FULL REPAIR COST OUTSIDE OF WARRANTY / DRAGS CASES OF IMPENDING MCU FAILURE UNTIL THE CAR IS OUT OF WARRANTY. MCU1 CAN BE REPLACED WITH MCU2 ACCORDING TO A TESLA INFOTAINMENT WEBSITE; HOWEVER ONLY MCU1 REPLACEMENTS FOR THE OLDEST CARS (AP1 SENSOR LEVEL) ARE AVAILABLE TO DATE DESPITE ANNOUNCEMENT THESE WOULD BE READY IN APRIL 2020. NEWER CARS WITH LONGER REMAINING LIFE CAN BE UPGRADED UPON INVITATION BY TESLA.

CENTER CONSUL SCREEN TURN OFF AND WON'T COME BACK ON CAN'T USE NAVIGATION BACKUP CAMERA NO TURN SIGNAL SOUND OR RADIO SOUND OR ANY SOUND INVOLVE THE CENTER COUNSEL

MAIN DISPLAY STOPPED WORKING TODAY (JUNE 30TH 2020). NOW HVAC, RADIO, SUNROOF, REAR CAMERA, INDICATOR LIGHT NOISE, AND A FEW OTHER FUNCTIONS DON'T WORK. THIS SEEMS TO BE THE EMMC MEMORY WRITE FAILURE ISSUE. THE CAR WAS STATIONARY WHEN I NOTICED THE ISSUES, SINCE I JUST GOT INTO THE CAR AND IMMEDIATELY NOTICED MAIN DISPLAY WAS DEAD. *TR

MCU MANUFACTURE DEFECT MCU RUNS LAGGY AND ALTERS ABILITY TO USE MCU IN VEHICLE.

THE INFOTAINMENT COMPUTER MCU1 IS KNOWN TO FAIL PREMATURELY DUE TO SOFTWARE ISSUES CAUSED AND NOT FIXED IN A TIMELY MANNER BY TESLA. BASICALLY THE LIMITED WRITE CYCLES OF FLASH MEMORY ARE EXHAUSTED DUE TO EXCESSIVE LOGGING UP TO A CERTAIN SOFTWARE VERSION. MY CAR SHOWS THE EARLY WARNING SIGNS INCLUDING BLACK SCREENS ON ENTERING (CAR IS NOT MOVABLE FOR SEVERAL MINUTES) AND REBOOTS DURING DRIVING. FULL MCU FAILURE IS KNOWN TO CAUSE INDICATOR LIGHTS TO FAIL, AUTOMATIC EMERGENCY BRAKING TO NOT ENGAGE, DISABLED FAST CHARGING AND NO ACCURATE CHARGE INDICATOR (SO RISK OF GETTING STRANDED), HEATING/VENTILATION STUCK TO MOST RECENT SETTING (NO DEFROST), AUDIO FRAGMENTS BEING STUCK ON ARBITRARY VOLUME, AIR SUSPENSION IS STUCK TO POSSIBLY UNSUITABLE SETTINGS AND THE SPEEDOMETER IS REVERTING TO MPH INSTEAD OF KM/H WITHOUT NOTIFICATION. IF PIN TO DRIVE IS USED, THE CAR CAN NO LONGER BE UNLOCKED AND MOVED. TESLA DOES NOT ACKNOWLEDGE THIS PROBLEM AND CHARGES FOR FULL REPAIR COST OUTSIDE OF WARRANTY / DRAGS CASES OF IMPENDING MCU FAILURE UNTIL THE CAR IS OUT OF WARRANTY. MCU1 CAN BE REPLACED WITH MCU2 ACCORDING TO A TESLA INFOTAINMENT WEBSITE; HOWEVER ONLY MCU1 REPLACEMENTS FOR THE OLDEST CARS (AP1 SENSOR LEVEL) ARE AVAILABLE TO DATE DESPITE ANNOUNCEMENT THESE WOULD BE READY IN APRIL 2020. NEWER CARS WITH LONGER REMAINING LIFE CAN BE UPGRADED UPON INVITATION BY TESLA.

CENTER CONSUL SCREEN TURN OFF AND WON'T COME BACK ON CAN'T USE NAVIGATION BACKUP CAMERA NO TURN SIGNAL SOUND OR RADIO SOUND OR ANY SOUND INVOLVE THE CENTER COUNSEL

MAIN DISPLAY STOPPED WORKING TODAY (JUNE 30TH 2020). NOW HVAC, RADIO, SUNROOF, REAR CAMERA, INDICATOR LIGHT NOISE, AND A FEW OTHER FUNCTIONS DON'T WORK. THIS SEEMS TO BE THE EMMC MEMORY WRITE FAILURE ISSUE. THE CAR WAS STATIONARY WHEN I NOTICED THE ISSUES, SINCE I JUST GOT INTO THE CAR AND IMMEDIATELY NOTICED MAIN DISPLAY WAS DEAD. *TR

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT TOUCH SCREEN WAS INOPERABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO RECHARGE THE BATTERY, THE SYSTEM FLICKERED AND FAILED TO CHARGE. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS ALSO INOPERABLE. THE VEHICLE WAS UNDRIVABLE. AN INDEPENDENT MECHANIC WENT TO THE RESIDENCE TO INSPECT THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,586.

THE MCU (MAIN SCREEN/COMPUTER) FAILED AND NEEDED TO BE REPLACED. ALL THE MCU FUNCTIONS DID NOT WORK DURING THE FAILURE. SEE PHOTOS OF THE BLANK SCREEN AND CORRESPONDENCE WITH TESLA SERVICE.

THE MCU V1 IS KNOWN TO FAIL. IT'S BECOME SLUGGISH AND BLACK SCREENS. NOT ACTING AS IT SHOULD.

MCU1 MEMORY CHIP PROBLEM STARTING TO SHOW SYMPTOMS OF SLOWNESS, REBOOTING, NON RESPONSIVENESS AND NEEDS REBOOTING WHILE DRIVING TO GET IT TO WORK. WHEN IT CRASHES WILL BREAK BACKUP CAMERA, TURN SIGNALS, AND ABILITY TO CONTROL DEFOGGERS WHICH IS EXTREMELY DANGEROUS AND SHOULD BE RECALLED. *TR

WELL DOCMENTED FAILURE OF A MEMORY CHIP THAT HAS BEEN DOCUTETED TO FAIL AFTER A CERTIN AMOUNT OF READ/WRITE CYCLES, TESLA HAS BEEN WELL AWARE OF THIS FAULT FOR YEARS AND HAS DONE NOTHING TO ADDRESS THE ISSUES LEAVING OWNERS SOMETIME STRANDED OR REDUCLED VEHILCE FUNCTIONALTY. TESLAS RESPNOSE HAS BEEN TO REPLACE THE FAULTY SYSTEM WITH A REFURBISH UNIT THAT WILL HAVE THE SAME ISSUE IN THE FUTIURE AND CHARGING THE CUSTOMER BETWEEN 1500-2000 TO REPLACE.

COMPUTER OCCASIONALLY CRASHES AND COMPROMISES THE SAFETY OF VEHICLE BECAUSE OF A DEFECT. ALSO DOOR HANDLES, ALL 4 HAVE BROKEN COMPROMISING SAFETY, BECAUSE OF MANUFACTURER DEFECT.

MY MEDIA CONTROL UNIT (IPAD SCREEN-LIKE) CRASHES, IS INCREDIBLY SLOW AND DOESN'T LOAD INTERNET FEATURE THAT WAS PROMISED. TOOK TO TESLA MULTIPLE TIMES AND THEY SAID IT'S NORMAL AND THEIR FUTURE UPDATES WILL ADDRESS THIS. THIS WAS SAID LAST YEAR, AND MY INTERNET STILL DOESN'T WORK (EVEN UNDER STRONG WIFI). CRASHES PERIODICALLY AND VERY SLOW. *TR

THE VEHICLE'S PRIMARY SCREEN FOR CONTROLLING MOST FUNCTIONS, KNOWN AS THE MCU VERSION 1, CONSTANTLY CRASHES, WHILE DRIVING AND STATIONARY. WHEN IT IS OFF, I CANNOT USE MY REVERSE CAMERA, CONTROL HEAT/AC, NOT CAN I CHECK VARIOUS CAR STATUSES. IT IS A KNOWN DEFECT WITH TESLA. I AM BEING TOLD IT WILL EVENTUALLY STOP WORKING ALTOGETHER AND THERE WILL BE A $2500 COST TO REPLACE IT WITH THE SAME MCU WITH THE KNOWN DEFECT. *TR

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT TOUCH SCREEN WAS INOPERABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO RECHARGE THE BATTERY, THE SYSTEM FLICKERED AND FAILED TO CHARGE. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS ALSO INOPERABLE. THE VEHICLE WAS UNDRIVABLE. AN INDEPENDENT MECHANIC WENT TO THE RESIDENCE TO INSPECT THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,586.

THE MCU (MAIN SCREEN/COMPUTER) FAILED AND NEEDED TO BE REPLACED. ALL THE MCU FUNCTIONS DID NOT WORK DURING THE FAILURE. SEE PHOTOS OF THE BLANK SCREEN AND CORRESPONDENCE WITH TESLA SERVICE.

THE MCU V1 IS KNOWN TO FAIL. IT'S BECOME SLUGGISH AND BLACK SCREENS. NOT ACTING AS IT SHOULD.

MCU1 MEMORY CHIP PROBLEM STARTING TO SHOW SYMPTOMS OF SLOWNESS, REBOOTING, NON RESPONSIVENESS AND NEEDS REBOOTING WHILE DRIVING TO GET IT TO WORK. WHEN IT CRASHES WILL BREAK BACKUP CAMERA, TURN SIGNALS, AND ABILITY TO CONTROL DEFOGGERS WHICH IS EXTREMELY DANGEROUS AND SHOULD BE RECALLED. *TR

WELL DOCMENTED FAILURE OF A MEMORY CHIP THAT HAS BEEN DOCUTETED TO FAIL AFTER A CERTIN AMOUNT OF READ/WRITE CYCLES, TESLA HAS BEEN WELL AWARE OF THIS FAULT FOR YEARS AND HAS DONE NOTHING TO ADDRESS THE ISSUES LEAVING OWNERS SOMETIME STRANDED OR REDUCLED VEHILCE FUNCTIONALTY. TESLAS RESPNOSE HAS BEEN TO REPLACE THE FAULTY SYSTEM WITH A REFURBISH UNIT THAT WILL HAVE THE SAME ISSUE IN THE FUTIURE AND CHARGING THE CUSTOMER BETWEEN 1500-2000 TO REPLACE.

COMPUTER OCCASIONALLY CRASHES AND COMPROMISES THE SAFETY OF VEHICLE BECAUSE OF A DEFECT. ALSO DOOR HANDLES, ALL 4 HAVE BROKEN COMPROMISING SAFETY, BECAUSE OF MANUFACTURER DEFECT.

MY MEDIA CONTROL UNIT (IPAD SCREEN-LIKE) CRASHES, IS INCREDIBLY SLOW AND DOESN'T LOAD INTERNET FEATURE THAT WAS PROMISED. TOOK TO TESLA MULTIPLE TIMES AND THEY SAID IT'S NORMAL AND THEIR FUTURE UPDATES WILL ADDRESS THIS. THIS WAS SAID LAST YEAR, AND MY INTERNET STILL DOESN'T WORK (EVEN UNDER STRONG WIFI). CRASHES PERIODICALLY AND VERY SLOW. *TR

THE VEHICLE'S PRIMARY SCREEN FOR CONTROLLING MOST FUNCTIONS, KNOWN AS THE MCU VERSION 1, CONSTANTLY CRASHES, WHILE DRIVING AND STATIONARY. WHEN IT IS OFF, I CANNOT USE MY REVERSE CAMERA, CONTROL HEAT/AC, NOT CAN I CHECK VARIOUS CAR STATUSES. IT IS A KNOWN DEFECT WITH TESLA. I AM BEING TOLD IT WILL EVENTUALLY STOP WORKING ALTOGETHER AND THERE WILL BE A $2500 COST TO REPLACE IT WITH THE SAME MCU WITH THE KNOWN DEFECT. *TR

TOUCH SCREEN FAILURE. SCREEN WENT BLANK JAN 3RD 2019 STILL UNDER WARRANTY.WAS ABLE TO RESET AFTER MANY TRIES. PARKED CAR WENT TO WINTER HOME. RETURNED APRIL 16TH SAME PROBLEM. WORKING WITH TESLA THROUGH OUT PROBLEM. FINALLY TESLA SAID BRING THE CAR IN. NOW OUT OF WARRANTY SO HAD TO REPLACE MCU $2250.00

THE CENTER CONSOLE DISPLAY OF MY TESLA MODEL S HAS ABRUPTLY STOPPED WORKING. I CAN NO LONGER ACCESS THE MAJORITY OF THE FEATURES OF MY VEHICLE, SUCH AS TURNING ON A/C, ACCESSING GPS, CONTROLLING THE SUNROOF, ADJUSTING VEHICLE SETTINGS, ADJUSTING MY SIDE MIRRORS, DEFOGGING THE WINDSHIELD, ACCESSING THE REARVIEW CAMERA, AND ANY OTHER SETTING THAT IS CONTROLLED BY THE CENTER DISPLAY. THIS HAS MADE DRIVING THE CAR NEARLY IMPOSSIBLE. BECAUSE OF THE LOW VISIBILITY OF THE REARVIEW WINDOW, I HEAVILY RELY UPON THE REARVIEW CAMERA. SINCE CENTER CONSOLE DISPLAY WAS OFF AND HENCE NO REARVIEW CAMERA, I ENDED UP DAMAGING MY BUMPER INTO A LOW-PROFILE OBJECT THAT OTHERWISE WOULD HAVE BEEN VISIBLE HAD THE CAMERA BEEN ENABLED. I ONLY DROVE MY VEHICLE ONCE AND DAMAGED IT ON THE FIRST DRIVE WITH THE CENTER CONSOLE OFF. I CONTACTED TESLA TO HAVE THIS PROBLEM FIXED, BUT WAS TOLD I WOULD NEED TO PAY APPROXIMATELY $1,500.00 TO REPLACE THE MCU WITH THE EXACT SAME VERSION. FURTHER, THIS REPLACEMENT WOULD LIKELY TAKE A MONTH TO BE FIXED, RENDERING MY VEHICLE EFFECTIVELY USELESS.

THE TOUCHSCREEN IS FINALLY DEAD, WOULDN'T TURN ON. ALL SETTINGS RELATED TO THE TOUCHSCREEN IS ALL GONE, THUS ALL ESSENTIAL FUNCTIONS CONTROLLED BY THE TOUCHSCREEN IS OFF, INCLUDING BACKING UP CAMERA. I FELT VERY UNSAFE TO DRIVE. THE CAR WOULD TAKE A VERY LONG TIME TO TURN ON. WHEN I SLOWED DOWN AND STOPPED AT A STOPLIGHT, IT ROLLED BACKWARD SINCE I DIDN'T KNOW THAT THE CREEP MODE WAS DISABLED WITH THE DEAD TOUCHSCREEN. I WAS LUCKY ENOUGH TO NOTICE THE CAR ROLLING AND STOPPED IN TIME BEFORE HITTING SOME OTHER CAR.

TOUCH SCREEN FAILURE. SCREEN WENT BLANK JAN 3RD 2019 STILL UNDER WARRANTY.WAS ABLE TO RESET AFTER MANY TRIES. PARKED CAR WENT TO WINTER HOME. RETURNED APRIL 16TH SAME PROBLEM. WORKING WITH TESLA THROUGH OUT PROBLEM. FINALLY TESLA SAID BRING THE CAR IN. NOW OUT OF WARRANTY SO HAD TO REPLACE MCU $2250.00

THE CENTER CONSOLE DISPLAY OF MY TESLA MODEL S HAS ABRUPTLY STOPPED WORKING. I CAN NO LONGER ACCESS THE MAJORITY OF THE FEATURES OF MY VEHICLE, SUCH AS TURNING ON A/C, ACCESSING GPS, CONTROLLING THE SUNROOF, ADJUSTING VEHICLE SETTINGS, ADJUSTING MY SIDE MIRRORS, DEFOGGING THE WINDSHIELD, ACCESSING THE REARVIEW CAMERA, AND ANY OTHER SETTING THAT IS CONTROLLED BY THE CENTER DISPLAY. THIS HAS MADE DRIVING THE CAR NEARLY IMPOSSIBLE. BECAUSE OF THE LOW VISIBILITY OF THE REARVIEW WINDOW, I HEAVILY RELY UPON THE REARVIEW CAMERA. SINCE CENTER CONSOLE DISPLAY WAS OFF AND HENCE NO REARVIEW CAMERA, I ENDED UP DAMAGING MY BUMPER INTO A LOW-PROFILE OBJECT THAT OTHERWISE WOULD HAVE BEEN VISIBLE HAD THE CAMERA BEEN ENABLED. I ONLY DROVE MY VEHICLE ONCE AND DAMAGED IT ON THE FIRST DRIVE WITH THE CENTER CONSOLE OFF. I CONTACTED TESLA TO HAVE THIS PROBLEM FIXED, BUT WAS TOLD I WOULD NEED TO PAY APPROXIMATELY $1,500.00 TO REPLACE THE MCU WITH THE EXACT SAME VERSION. FURTHER, THIS REPLACEMENT WOULD LIKELY TAKE A MONTH TO BE FIXED, RENDERING MY VEHICLE EFFECTIVELY USELESS.

THE TOUCHSCREEN IS FINALLY DEAD, WOULDN'T TURN ON. ALL SETTINGS RELATED TO THE TOUCHSCREEN IS ALL GONE, THUS ALL ESSENTIAL FUNCTIONS CONTROLLED BY THE TOUCHSCREEN IS OFF, INCLUDING BACKING UP CAMERA. I FELT VERY UNSAFE TO DRIVE. THE CAR WOULD TAKE A VERY LONG TIME TO TURN ON. WHEN I SLOWED DOWN AND STOPPED AT A STOPLIGHT, IT ROLLED BACKWARD SINCE I DIDN'T KNOW THAT THE CREEP MODE WAS DISABLED WITH THE DEAD TOUCHSCREEN. I WAS LUCKY ENOUGH TO NOTICE THE CAR ROLLING AND STOPPED IN TIME BEFORE HITTING SOME OTHER CAR.

MCU FAILED. WHEN IT FAILED CAR WOULD NOT SHIFT INTO DRIVE. BEFORE FAILURE MCU WAS CONSTANTLY REBOOTING WHILE DRIVING. DURING REBOOT WOULD LOSE HEADLIGHTS, TURN SIGNALS, RADIO, AND AIR CONDITIONING. COMPLETE FAILURE OCCURRED WHILE STATIONARY. REBOOTING OCCURRED WHILE DRIVING. *TR

CENTER CONSOLE DISPLAY AND COMPUTER FAILED AS DESCRIBED IN NHTSA PE20010, WAS REPLACED UNDER WARRANTY APPROXIMATELY JANUARY 2018. REPLACEMENT UNIT IS NOW SHOWING INITIAL SIGNS OF SAME FAILURE (EXTREMELY SLOW START-UP NOW INCLUDING BLANK INSTRUMENT CLUSTER WHEN ENTERING/STARTING CAR; CELLULAR CONNECTIVITY AND NAVIGATION FAILURES; UNUSUAL SOUNDS OR LACK OF AUDITORY FEEDBACK FOR VEHICLE CONTROLS, BLANK BLACK SCREEN FOR BACKUP CAMERA, ETC.) *TR

MCU FAILED. WHEN IT FAILED CAR WOULD NOT SHIFT INTO DRIVE. BEFORE FAILURE MCU WAS CONSTANTLY REBOOTING WHILE DRIVING. DURING REBOOT WOULD LOSE HEADLIGHTS, TURN SIGNALS, RADIO, AND AIR CONDITIONING. COMPLETE FAILURE OCCURRED WHILE STATIONARY. REBOOTING OCCURRED WHILE DRIVING. *TR

CENTER CONSOLE DISPLAY AND COMPUTER FAILED AS DESCRIBED IN NHTSA PE20010, WAS REPLACED UNDER WARRANTY APPROXIMATELY JANUARY 2018. REPLACEMENT UNIT IS NOW SHOWING INITIAL SIGNS OF SAME FAILURE (EXTREMELY SLOW START-UP NOW INCLUDING BLANK INSTRUMENT CLUSTER WHEN ENTERING/STARTING CAR; CELLULAR CONNECTIVITY AND NAVIGATION FAILURES; UNUSUAL SOUNDS OR LACK OF AUDITORY FEEDBACK FOR VEHICLE CONTROLS, BLANK BLACK SCREEN FOR BACKUP CAMERA, ETC.) *TR

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CENTRAL COMPUTER FAILED TO OPERATE AS DESIGNED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOWEVER, THE EARLY WARNING SYSTEM, AUTO-PILOT, REAR BACK-UP CAMERA, AND SEVERAL OTHER UNDISCLOSED ELECTRICAL FUNCTIONS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO TESLA (140 UNIVERSITY TOWN CENTER DR #138, SARASOTA, FL 34243, (941) 866-6597) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 37,400. *LN*JB*DT*JB

REGARDING TESLA MODEL S VEHICLES (MODEL YEARS 2012-2018) THAT HAVE AN MCU FAILURE DUE TO A DEFECTIVE MEMORY CHIP DESIGN, IN ADDITION TO LOSING THE BACKUP CAMERA WHEN THIS FAILS, THE TURN SIGNALS ALSO BECOME INOPERABLE. THIS HAPPENED TO MY VEHICLE. THIS IS CLEARLY A SAFETY ISSUE THAT MUST BE ADDRESSED. *TR

FIRST IT STARTED WITH THE BACK UP CAMERA NOT DISPLAYING WHEN I WOULD PUT THE CAR IN REVERSE, SO I HAD TO REBOOT THE SYSTEM. FEW DAYS PASSED THEN IT DID IT AGAIN SO I REBOOT ED THE SYSTEM AGAIN BUT THIS TIME MY ENTIRE SCREEN WENT BLACK AND IT WOULD NOT TURN BACK ON AFTER DAYS OF REBOOTING THE SYSTEM. I TOOK THE CAR INTO TESLA TO CHECK AND THEY SAID MY MCU NEEDED TO BE REPLACED. THE PROBLEM WITH THE MCU GOING OUT IS THAT IT CONTROLS EVERYTHING INCLUDING THE BACK UP CAMERA AND IT ALSO CONTROLS THE A/C AND WHEN THE MCU WENT BAD IT LEFT MY A/C 24/7. IT TOOK A WEEK FOR MY TO GET MY CAR IN FOR SERVICE SO MY CAR HAS THE A/C RUNNING 274/7 FOR A WEEK. IT TOOK ANOTHER 2 WEEKS FOR THE SERVICE CENTER TO GET THE MCU IN STOCK TO REPAIR MY CAR. I AM CURIOUS WHY THE MCU WENT OUT ONLY AFTER A MY WARRANTY ENDS. *TR

THE MAIN CONTROL UNIT FOR THE CENTER DISPLAY SCREEN HAS FAILED AND WILL NOT DISPLAY THE VEHICLE CONTROLS INCLUDING CRITICAL SAFETY INFORMATION AND REAR CAMERA. *TR

TESLA SCREEN WENT COMPLETELY BLACK AND WILL NOT COME ON. NO BACK UP CAMERA, NO TURN SIGNAL, NO RADIO, NO A/C. THIS HAPPENED ONE MORNING WHEN I WENT TO TURN THE CAR ON. HAVE TRIED RESET. MADE AN APPOINTMENT WITH TESLA TO REPAIR BUT IN THE PROCESS OF RESEARCHING PROBLEM, HAVE FOUND THIS TO BE A KNOWN FAILURE OF MANY TESLA'S BETWEEN 2014-2017. IT IS A SAFETY HAZARD AND TESLA SHOULD BE DOING A RECALL. I AM AFRAID TO EVEN DRIVE MY CAR TO THE SERVICE CENTER FOR REPAIR THAT IS 15 MILES FROM MY HOME. *TR

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CENTRAL COMPUTER FAILED TO OPERATE AS DESIGNED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOWEVER, THE EARLY WARNING SYSTEM, AUTO-PILOT, REAR BACK-UP CAMERA, AND SEVERAL OTHER UNDISCLOSED ELECTRICAL FUNCTIONS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO TESLA (140 UNIVERSITY TOWN CENTER DR #138, SARASOTA, FL 34243, (941) 866-6597) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 37,400. *LN*JB*DT*JB

REGARDING TESLA MODEL S VEHICLES (MODEL YEARS 2012-2018) THAT HAVE AN MCU FAILURE DUE TO A DEFECTIVE MEMORY CHIP DESIGN, IN ADDITION TO LOSING THE BACKUP CAMERA WHEN THIS FAILS, THE TURN SIGNALS ALSO BECOME INOPERABLE. THIS HAPPENED TO MY VEHICLE. THIS IS CLEARLY A SAFETY ISSUE THAT MUST BE ADDRESSED. *TR

FIRST IT STARTED WITH THE BACK UP CAMERA NOT DISPLAYING WHEN I WOULD PUT THE CAR IN REVERSE, SO I HAD TO REBOOT THE SYSTEM. FEW DAYS PASSED THEN IT DID IT AGAIN SO I REBOOT ED THE SYSTEM AGAIN BUT THIS TIME MY ENTIRE SCREEN WENT BLACK AND IT WOULD NOT TURN BACK ON AFTER DAYS OF REBOOTING THE SYSTEM. I TOOK THE CAR INTO TESLA TO CHECK AND THEY SAID MY MCU NEEDED TO BE REPLACED. THE PROBLEM WITH THE MCU GOING OUT IS THAT IT CONTROLS EVERYTHING INCLUDING THE BACK UP CAMERA AND IT ALSO CONTROLS THE A/C AND WHEN THE MCU WENT BAD IT LEFT MY A/C 24/7. IT TOOK A WEEK FOR MY TO GET MY CAR IN FOR SERVICE SO MY CAR HAS THE A/C RUNNING 274/7 FOR A WEEK. IT TOOK ANOTHER 2 WEEKS FOR THE SERVICE CENTER TO GET THE MCU IN STOCK TO REPAIR MY CAR. I AM CURIOUS WHY THE MCU WENT OUT ONLY AFTER A MY WARRANTY ENDS. *TR

THE MAIN CONTROL UNIT FOR THE CENTER DISPLAY SCREEN HAS FAILED AND WILL NOT DISPLAY THE VEHICLE CONTROLS INCLUDING CRITICAL SAFETY INFORMATION AND REAR CAMERA. *TR

TESLA SCREEN WENT COMPLETELY BLACK AND WILL NOT COME ON. NO BACK UP CAMERA, NO TURN SIGNAL, NO RADIO, NO A/C. THIS HAPPENED ONE MORNING WHEN I WENT TO TURN THE CAR ON. HAVE TRIED RESET. MADE AN APPOINTMENT WITH TESLA TO REPAIR BUT IN THE PROCESS OF RESEARCHING PROBLEM, HAVE FOUND THIS TO BE A KNOWN FAILURE OF MANY TESLA'S BETWEEN 2014-2017. IT IS A SAFETY HAZARD AND TESLA SHOULD BE DOING A RECALL. I AM AFRAID TO EVEN DRIVE MY CAR TO THE SERVICE CENTER FOR REPAIR THAT IS 15 MILES FROM MY HOME. *TR

WITH 44K ON ODOMETER THE MCU WENT OUT. I HAD TO DRIVE AROUND WITH NO WAY TO ADJUST CHARGING LEVEL, NO TURN SIGNALS, NO BACK UP CAMERA, NO CLIMATE CONTROL. WITHOUT THE MCU THE CENTER MONITOR WENT OUT. TESLA WANTED ABOUT $2000 TO FIX IT BY REPLACING IT WITH THE SAME PROBLEM BOARD. MY CAR WAS BEYOND WARRANTY BY JUST A COUPLE OF MONTHS. THEY KNEW IN ADVANCE THIS MCU WAS GOING OUT BASED ON HOW MANY TIMES I HAD TO RESTART THE SYSTEM WHEN IT CRASHED. *TR

THE MCU AND THE SPEEDOMETER OF MY TESLA ARE NOT WORKING PROPERLY BECAUSE THE CAR MANUFACTURER MADE A DESIGN ERROR WITH THE CHIP CARD AND ALSO ON THE WAY OF THE CAR CONTROLS THE HEAT COMING IN TO THE CABIN AND IT LITERALLY MELTS DOWN THE SCREEN AND THE SPEEDOMETER. GLUE COMES OUT EVERY MINUTE CREATING A DANGEROUS SITUATION BECAUSE IT GETS STICKY ON YOUR HANDS AND WHILE YOU TRY TO REMOVE IT THE SCREEN GOES BLACK OR FREEZES. THE MOST COMMON ONE IS THAT THE SCREEN OR MCU FREEZES UP CONSTANTLY AND THEN THE CAR CAN'T BE RUN. HARD RESET WORK SOMETIMES AND SOMETIMES WON'T . I CONTACT THEM AND THEY WANTED ME TO PAY $2600 FOR SOMETHING IT IS THEIR DESIGN FLAW . THIS IS A DANGER FOR THE PUBLIC SAFETY AND NEEDS TO BE ADDRESS BY TESLA REPLACING THE MCU AT NOT COST SINCE IT IS A DESIGN PROBLEM . THOSE ISSUES HAPPENS ON BOTH, WHILE PARKED AND DRIVING , SOMETIMES YOU CAN BE DRIVING AND THE SCREEN WON'T WORK AT ALL, YOU TOUCH IT AND NOTHING WORKS . AS YOU CAN SEE ON THE PICTURES BELOW , THE GLUE WILL COME DOWN FORM THE THE SCREENS AND START GOING ALL OVER THE CAR , THAT CREATES A HAZARD FOR DRIVING AND ALSO POSSIBLY FOR A FIRE SINCE THE SCREEN IT IS MELTING.

THIS IS RELATED TO CURRENT INVESTIGATION OF EMMC FAILURE. MY VEHICLE EXPERIENCED THIS PROBLEM AT APPROXIMATELY 75K MILES. CENTER SCREEN WENT DARK AND BACKUP CAMERA, ENVIRONMENT AND ACCELERATION/FEATURE CONTROLS WERE NO LONGER AVAILABLE. IT COST $2000 TO REPLACE THE MCU WITH A REMANUFACTURED MCU. I BELIEVE THIS IS A FACTORY DESIGN FLAW THAT THIS MEMORY CHIP FAILS SO RELIABLY DUE TO EXCEEDING WRITE CYCLE DUTY IN 4-5 YEARS. THIS FAILURE OCCURRED WHILE STATIONARY AND ATTEMPTING TO START THE VEHICLE. *TR

THE MAIN SCREEN ON THE CAR (MCU) HAS HAD ISSUES FOR OVER A YEAR. IT WOULD SOMETIMES JUST GO BLANK WHILE DRIVING, OR NOT TURN ON WHEN GETTING IN CAR OR THE RESPONSE TIME SO SLOW (WHICH WOULD BE A REAL SAFETY CONCERN AND CAUSED ME TO PULL OFF THE ROAD SEVERAL TIMES) THE REAR CAMERA WOULD STOP WORKING. I JUST PAID $1639.00 TO HAVE THE UNIT REPLACED, I WAS INFORMED IT WAS PAST IT'S USEFUL LIFE AND WOULD FAIL IN THE NEAR FUTURE. THESE FAILURES BEGAN HAPPENING IN APRIL OF 2019 FROM PARKED TO 75 MPH. *TR

TESLA MODEL S 2015, THE MAIN SCREEN (MCU) GOES BLACK ON/OFF. THE MANUFACTURER SUGGESTED DOING A REBOOT, BUT IT DID NOT HELP. NOW MCU IS PERMANENTLY BLACK (NON-FUNCTIONAL) AND THE CAR HAS LOST MANY FUNCTIONALITIES, INCLUDING TWO THAT ARE SAFETY RISKS, THERE IS NO REARVIEW CAMERA AND TURN SIGNALS DON'T WORK. *TR

I SUBMIT THIS AS ADDITIONAL DATA FOR NHTSA INQUIRY PE-20-010, TESLA MOTORS. THE CENTRAL SCREEN AND PROCESSOR THAT RUN MOST OF THE NON-DRIVING ELECTRICS IN THE CAR DIED. THE REAR CAMERA STOPPED WORKING. THE AIR CONDITIONING WAS STUCK ON THE SAME SETTING AND WOULD NOT GO OFF. I NEEDED TO KEEP THE CAR PLUGGED IN FOR 7 DAYS UNTIL IT WAS FIXED SINCE THE CLIMATE CONTROL WOULD DRAINING THE BATTERY. SOUNDS ASSOCIATED BLINKERS DIDN'T WORK. ODDLY, THE ODOMETER ALSO STOPPED LOGGING MILES. SINCE MY CAR IS OUT OF WARRANTY I HAD TO PAY $1886 TO HAVE IT REPLACED DURING COVID. TESLA SERVICE CENTER WAS VERY HELPFUL, BUT IF THIS IS A COMMON PROBLEM, TESLA SHOULD BE FIXING THIS FREE OF CHARGE. THE CAR WAS DRIVABLE AT A BASIC LEVEL BUT IT WAS NOT FULLY FUNCTIONAL. THIS FIRST HAPPENED WHEN THE CAR STARTED ONE MORNING, THE CAR WAS STATIONARY. I HAVE ATTACHED REPAIR INVOICE. *TR

CAR WAS STATIONARY. STARTED TESLA AND MAIN NAVIGATION AND CAMERA SCREEN. MCU FAILURE RESULTS IN LOSS OF AUDIBLE AND VISUAL FEATURES PROVIDED BY THE TOUCHSCREEN, SUCH AS INFOTAINMENT, NAVIGATION, AND WEB BROWSING. THIS INCLUDES LOSS OF REAR CAMERA IMAGE DISPLAY WHEN REVERSE GEAR IS SELECTED, RESULTING IN REDUCED REAR VISIBILITY WHEN BACKING. *TR

MULTIPLE ISSUES WITH THE TOUCHSCREEN SINCE PURCHASE WHICH REQUIRED RESTART OF THE TOUCHSCREEN. ISSUES HAPPENED WHILE STATIONARY AS WELL AS WHILE IN MOTION. VEHICLE WAS STILL OPERATIONAL. TOUCHSCREEN FINALLY DIED EARLY 2020 AND WOULDN'T RESTART. HAS BEEN REPLACED WITH NEW TOUCHSCREEN AND CHARGED FOR NEW SCREEN AND REPLACEMENT. *TR

WITH 44K ON ODOMETER THE MCU WENT OUT. I HAD TO DRIVE AROUND WITH NO WAY TO ADJUST CHARGING LEVEL, NO TURN SIGNALS, NO BACK UP CAMERA, NO CLIMATE CONTROL. WITHOUT THE MCU THE CENTER MONITOR WENT OUT. TESLA WANTED ABOUT $2000 TO FIX IT BY REPLACING IT WITH THE SAME PROBLEM BOARD. MY CAR WAS BEYOND WARRANTY BY JUST A COUPLE OF MONTHS. THEY KNEW IN ADVANCE THIS MCU WAS GOING OUT BASED ON HOW MANY TIMES I HAD TO RESTART THE SYSTEM WHEN IT CRASHED. *TR

THE MCU AND THE SPEEDOMETER OF MY TESLA ARE NOT WORKING PROPERLY BECAUSE THE CAR MANUFACTURER MADE A DESIGN ERROR WITH THE CHIP CARD AND ALSO ON THE WAY OF THE CAR CONTROLS THE HEAT COMING IN TO THE CABIN AND IT LITERALLY MELTS DOWN THE SCREEN AND THE SPEEDOMETER. GLUE COMES OUT EVERY MINUTE CREATING A DANGEROUS SITUATION BECAUSE IT GETS STICKY ON YOUR HANDS AND WHILE YOU TRY TO REMOVE IT THE SCREEN GOES BLACK OR FREEZES. THE MOST COMMON ONE IS THAT THE SCREEN OR MCU FREEZES UP CONSTANTLY AND THEN THE CAR CAN'T BE RUN. HARD RESET WORK SOMETIMES AND SOMETIMES WON'T . I CONTACT THEM AND THEY WANTED ME TO PAY $2600 FOR SOMETHING IT IS THEIR DESIGN FLAW . THIS IS A DANGER FOR THE PUBLIC SAFETY AND NEEDS TO BE ADDRESS BY TESLA REPLACING THE MCU AT NOT COST SINCE IT IS A DESIGN PROBLEM . THOSE ISSUES HAPPENS ON BOTH, WHILE PARKED AND DRIVING , SOMETIMES YOU CAN BE DRIVING AND THE SCREEN WON'T WORK AT ALL, YOU TOUCH IT AND NOTHING WORKS . AS YOU CAN SEE ON THE PICTURES BELOW , THE GLUE WILL COME DOWN FORM THE THE SCREENS AND START GOING ALL OVER THE CAR , THAT CREATES A HAZARD FOR DRIVING AND ALSO POSSIBLY FOR A FIRE SINCE THE SCREEN IT IS MELTING.

THIS IS RELATED TO CURRENT INVESTIGATION OF EMMC FAILURE. MY VEHICLE EXPERIENCED THIS PROBLEM AT APPROXIMATELY 75K MILES. CENTER SCREEN WENT DARK AND BACKUP CAMERA, ENVIRONMENT AND ACCELERATION/FEATURE CONTROLS WERE NO LONGER AVAILABLE. IT COST $2000 TO REPLACE THE MCU WITH A REMANUFACTURED MCU. I BELIEVE THIS IS A FACTORY DESIGN FLAW THAT THIS MEMORY CHIP FAILS SO RELIABLY DUE TO EXCEEDING WRITE CYCLE DUTY IN 4-5 YEARS. THIS FAILURE OCCURRED WHILE STATIONARY AND ATTEMPTING TO START THE VEHICLE. *TR

THE MAIN SCREEN ON THE CAR (MCU) HAS HAD ISSUES FOR OVER A YEAR. IT WOULD SOMETIMES JUST GO BLANK WHILE DRIVING, OR NOT TURN ON WHEN GETTING IN CAR OR THE RESPONSE TIME SO SLOW (WHICH WOULD BE A REAL SAFETY CONCERN AND CAUSED ME TO PULL OFF THE ROAD SEVERAL TIMES) THE REAR CAMERA WOULD STOP WORKING. I JUST PAID $1639.00 TO HAVE THE UNIT REPLACED, I WAS INFORMED IT WAS PAST IT'S USEFUL LIFE AND WOULD FAIL IN THE NEAR FUTURE. THESE FAILURES BEGAN HAPPENING IN APRIL OF 2019 FROM PARKED TO 75 MPH. *TR

TESLA MODEL S 2015, THE MAIN SCREEN (MCU) GOES BLACK ON/OFF. THE MANUFACTURER SUGGESTED DOING A REBOOT, BUT IT DID NOT HELP. NOW MCU IS PERMANENTLY BLACK (NON-FUNCTIONAL) AND THE CAR HAS LOST MANY FUNCTIONALITIES, INCLUDING TWO THAT ARE SAFETY RISKS, THERE IS NO REARVIEW CAMERA AND TURN SIGNALS DON'T WORK. *TR

I SUBMIT THIS AS ADDITIONAL DATA FOR NHTSA INQUIRY PE-20-010, TESLA MOTORS. THE CENTRAL SCREEN AND PROCESSOR THAT RUN MOST OF THE NON-DRIVING ELECTRICS IN THE CAR DIED. THE REAR CAMERA STOPPED WORKING. THE AIR CONDITIONING WAS STUCK ON THE SAME SETTING AND WOULD NOT GO OFF. I NEEDED TO KEEP THE CAR PLUGGED IN FOR 7 DAYS UNTIL IT WAS FIXED SINCE THE CLIMATE CONTROL WOULD DRAINING THE BATTERY. SOUNDS ASSOCIATED BLINKERS DIDN'T WORK. ODDLY, THE ODOMETER ALSO STOPPED LOGGING MILES. SINCE MY CAR IS OUT OF WARRANTY I HAD TO PAY $1886 TO HAVE IT REPLACED DURING COVID. TESLA SERVICE CENTER WAS VERY HELPFUL, BUT IF THIS IS A COMMON PROBLEM, TESLA SHOULD BE FIXING THIS FREE OF CHARGE. THE CAR WAS DRIVABLE AT A BASIC LEVEL BUT IT WAS NOT FULLY FUNCTIONAL. THIS FIRST HAPPENED WHEN THE CAR STARTED ONE MORNING, THE CAR WAS STATIONARY. I HAVE ATTACHED REPAIR INVOICE. *TR

CAR WAS STATIONARY. STARTED TESLA AND MAIN NAVIGATION AND CAMERA SCREEN. MCU FAILURE RESULTS IN LOSS OF AUDIBLE AND VISUAL FEATURES PROVIDED BY THE TOUCHSCREEN, SUCH AS INFOTAINMENT, NAVIGATION, AND WEB BROWSING. THIS INCLUDES LOSS OF REAR CAMERA IMAGE DISPLAY WHEN REVERSE GEAR IS SELECTED, RESULTING IN REDUCED REAR VISIBILITY WHEN BACKING. *TR

MULTIPLE ISSUES WITH THE TOUCHSCREEN SINCE PURCHASE WHICH REQUIRED RESTART OF THE TOUCHSCREEN. ISSUES HAPPENED WHILE STATIONARY AS WELL AS WHILE IN MOTION. VEHICLE WAS STILL OPERATIONAL. TOUCHSCREEN FINALLY DIED EARLY 2020 AND WOULDN'T RESTART. HAS BEEN REPLACED WITH NEW TOUCHSCREEN AND CHARGED FOR NEW SCREEN AND REPLACEMENT. *TR

TOUCHSCREEN FAILURE. *TR

2015 TESLA MODEL S WITH 39,000 MILES HAD CENTRE SCREEN FAIL. CAR IS UNABLE TO BE DRIVEN. NO CONTROLS ARE ACTIVE. KNOWN ISSUE WITH EMMC CHIP. CAR WAS STATIONARY AT THE TIME, WILL NOT RESET. *TR

MEDIA CONTROL UNIT WENT COMPLETELY OUT AFTER A FEW MONTHS OF TROUBLE. CAR TOOK LONGER TO START UP AND CONTROLS OF SAFETY FEATURES WERE NOT WORKING. THIS HAPPENED WHILE STARTING CAR AND ALSO WAS NOT AVAILABLE WHILE VEHICLE WAS IN MOTION WHICH CAUSED A DANGEROUS CONDITION. *TR

PRIMARY TOUCHSCREEN FAILURE (MCU). THE CAR WAS STATIONARY PARKED IN GARAGE. THE PRIMARY TOUCHSCREEN FAILED AND WOULD NOT START. AIR CONDITIONING, TURN SIGNALS, AND BACKUP CAMERA STOPPED WORKING, ALONG WITH ALL OTHER SETTINGS BECAUSE NON-FUNCTIONAL. CAR IS 5 YEARS OLD AND 45,000 MILES. THE MCU TOUCHSCREEN HAD TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING, THE NAVIGATION SYSTEM DISPLAYED A MESSAGE INDICATING THAT SERVICE WAS REQUIRED. THE VEHICLE WAS TAKEN TO TESLA (840 PROVIDENCE HIGHWAY, DEDHAM, MA 02026; (781) 471-3001) AND THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,339.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE MASTER CONTROL UNIT (MCU) FAILED TO ILLUMINATE OR OPERATE AS DESIGNED. DUE TO THE FAILURE, THE BACK-UP CAMERA, THE TURN SIGNALS, AND HAZARD LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO TESLA OF VAN NUYS LOCATED AT 6919 HAYVENHURST AVE, VAN NUYS, CA 91406, AND THE CONTACT WAS INFORMED THAT THE MCU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

MY MCU OR MAIN TOUCH SCREEN HAS FAILED. I NO LONGER HAVE CONTROL OF NAVIGATION, MUSIC, HVAC CONTROLS, BACK UP CAMERA, TURN SIGNALS, AUTOPILOT, ADAPTIVE CRUISE CONTROL, HEADLIGHT CONTROLS, SUNROOF CONTROLS, OR ANY FUNCTION BESIDES DRIVING, STEERING, AND BRAKING, THE CAR WAS AT MY HOME WHEN IT WAS RECEIVING AN OVER THE AIR UPDATE. THE CAR THEN NOTIFIED ME THAT THE DOWNLOAD HAD FAILED. I WENT OUT TO THE CAR TO FIND THE SCREEN COMPLETELY BLACK. TRYING TO RESET THE SCREEN DID NOT WORK AND TESLA DIAGNOSIS LED ME TO BELIEVE THAT THE MCU NO LONGER WORKS. DOING MY OWN RESEARCH I HAD MY EMMC CHIP LOOKED AT AND FOUND THE FILES WERE CORRUPT AND THE CHIP WAS 90% FULL. TESLA WILL NOT REPLACE JUST THIS CHIP AND ONLY THE MCU IN FULL. I HAVE NOT DRIVEN MY CAR SINCE THIS ISSUE. *LN*JB *TR

FAILURE OF MCU CONSOLE LEADING TO LOSS OF BACK UP CAMERA, CLIMATE, RADIO AND ALL CONTROLS RELATED TO CAR SETTINGS INCLUDING SAFETY SETTINGS. TESLA UNABLE TO REPAIR FOR WEEKS WITH NO LOANER LEADING ME TO DRIVE IN THIS QUESTIONABLY SAFE SITUATION. MCU REPLACED WITH MCU THAT HAS THE SAME MEMORY CHIP ISSUES AND WILL LIKELY FAIL SOMETIME IN THE FUTURE. IN ADDITION SINCE REPLACEMENT CAR HAS HAD ISSUES WITH INSTRUMENT CLUSTER RESETTING. THIS HAS THANKFULLY NOT HAPPENED WHILE DRIVING. *TR

THE MCU/SCREEN STOPPED WORKING AND I WAS ABLE TONDRIVE, BUT NOT USE ANY SAFETY FEATURES, INCLUDING BLINKERS, BACK-UP CAMERA, OR NAVIGATION. IT TOOK OVER A WEEK TO GET A SERVICE APPOINTMENT AND THE ITEM WAS NOT COVERED UNDER WARRANTY, SO I HAD TO PAY OVER $1600 OUT OF POCKET. THE CAR WAS NOT IN MOTION WHEN THE FAILURE OCCURRED, AND I WAS ABLE TONDRIVE, THOUGH NOT AS SAFELY AS EXPECTED. *TR

MCU FAILURE (MARCH 2020) FROM EMMC MEMORY WEAR-OUT RESULTED IN NON-FUNCTIONING CAR. CAR WOULD NOT "TURN OFF," THEREBY ENTIRELY DRAINING BATTERIES. SINCE THE AIR CONDITIONER WAS ON DURING MCU FAILURE, IT WOULD REMAIN ON, NO MATTER WHAT I DID, THEREBY (A) RUNNING DOWN THE BATTERY, AND (B) POTENTIALLY CREATING A MAINTENANCE OR FIRE HAZARD (AC RUNNING FOR 12 HOURS). ALSO NON-FUNCTIONAL WAS CRUISE CONTROL, RADIO, REAR CAMERA, AUDIBLE WARNINGS (LIKE TURN-SIGNAL CLICKS), INABILITY TO CONTROL BATTERY CHARGING, LOSS OF NAVIGATION, PARKING WARNING CHIMES, ENERGY USAGE GRAPH, CELL FEATURES, ETC. SIGNIFICANTLY, THE "CREEP" FEATURE, WHICH MOVES THE CAR FORWARD WHEN PEDAL IS LIFTED, ALSO DID NOT WORK -- CAUSING ME TO HAVE TO RELEARN CERTAIN DRIVE FEATURES, AND AT ONE POINT ALLOWING THE CAR TO ROLL BACKWARD WHEN IT USUALLY WOULD HAVE CREEPED FORWARD. IT'S UNKNOWN IF CERTAIN EMERGENCY BRAKING FEATURES WOULD HAVE WORKED. MAIN VEHICLE CONTROL SYSTEMS FUNCTIONED (STEERING & BRAKES), BUT NOTHING ELSE DID, AND DRIVING WAS VERY CONCERNING. COST TO REPAIR WAS $1575. HOWEVER, THE SAME TYPE OF COMPUTER WAS INSTALLED, WHICH LEADS TO CONCERNS THAT THE SAME PROBLEM MAY OCCUR IN THE FUTURE. SEE ALSO NHTSA ACTION NUMBER: PE20010. *TR

MCU FAILURE WITH LESS THAN 3,400 MILES ON CAR. TESLA CLAIMED IT WAS OUT OF WARRANTY. THE CAR CAN NOT CHARGE OR DO ANYTHING WITHOUT MCU. NO WINDOWS, NO CLIMATE, NO CHARGING, ETC. A SOLID STATE DEVICE LIKE THE MEMORY SHOULD NOT FAIL. IT IS BEING OVERWRITTEN TWO OFTEN AND TESLA SHOULD HAVE SPEC OUT BETTER MEMORY. FURTHER THE UNIT FAILED WITH VERY LOW MILES AND USAGE. I TRIED TO FIND THE INVOICE BUT IT SEEMS TESLA KEEPS THE INVOICE ON THEIR SERVER. A FAILURE OF MCU BECAUSE OF UNDER SPEC MEMORY SHOULD NOT BE THE CONSUMER ISSUE. TESLA SHOULD REPLACE THE MCU OR MEMORY FOR FREE. I AM VERY UPSET THE WAY THIS WAS HANDLED. FURTHERMORE I WAS TOLD I WOULD BE GETTING A NEW MCU WITH UPGRADED MEMORY BUT NOW I HAVE DOUBTS AFTER READING TESLAMOTORFORUM.COM THAT I WILL HAVE ANOTHER FAILURE IN THE SAME TIME PERIOD. THIS IS A SAFETY ISSUE AS THE MCU CONTROLS MORE THAN ENTERTAINMENT BUT MANY CAR FUNCTIONS NECESSARY TO DRIVE. *TR

MY MCU FAILED IN JANUARY 2020 AND I WAS CHARGED $1,429.73 FOR REPLACEMENT. I FOUND A NEWS ARTICLE TODAY THAT NHTSA IS INVESTIGATING THIS ISSUE, I WANTED TO ADD MY COMPLAINT AS WELL. THERE WAS NO INCIDENT PRECEDING THE FAILURE, IT JUST WENT DARK ONE DAY. AS A RESULT HEATING/COOLING, NAVIGATION, AUDIO, ETC. WERE UNAVAILABLE WHILE I WAITED A MONTH FOR THE SERVICE APPOINTMENT. *TR

APPROXIMATELY 5 YEARS AFTER PURCHASING MY TESLA MODEL S, THE MEDIA CONTROL UNIT FAILED WHILE I WAS DRIVING ON A CITY STREET (DOING A REBOOT DUE TO SOME SYSTEM FAILURES). MUCH OF THE FUNCTIONALITY OF THE CAR BECAME INOPERABLE BECAUSE OF THE FAILURE, INCLUDING CLIMATE CONTROL, NAVIGATION, MUSIC AND MORE. A WEEK LATER TESLA'S MOBILE TECHNICIAN DID A HARD REBOOT, WHICH THEN ELIMINATED THE ABILITY OF THE CAR TO CHARGE (MAKING IT EFFECTIVELY INOPERABLE). WHEN I FINALLY GOT AN IN-SHOP APPOINTMENT, A WEEK LATER, I HAD TO PAY TO REPLACE THE MCU, AS MY WARRANTY PERIOD WAS OVER. EVEN NOW, THERE ARE CONTINUING ISSUES WITH THE VOICE RECOGNITION SYSTEM. *TR

MCU FAILED - BLACK SCREEN THAT MADE MANY VEHICLE CONTROLS (BACK UP CAMERA, ODOMETER) NON-FUNCTIONAL. *TR

THE SCREEN ON THE CAR WENT BLANK AS THE MCU FAILED. WHILE THE CAR WORKED THE AUDIO, AUTOPILOT, RADIO, GPS, NAVIGATION, TURN SIGNALS STOPPED WORKING. THE CAR ONLY HAD ~46,700 MILES ON IT WHEN THE SCREEN FAILED. CLEARLY A DEFECT WHICH SHOULD BE COVERED BY TESLA 2 MONTHS AFTER THE WARRANTY EXPIRED IN DEC 2019. THIS HAPPENED WHILE THE CAR WAS PARKED. *TR

TOUCHSCREEN FAILURE. *TR

2015 TESLA MODEL S WITH 39,000 MILES HAD CENTRE SCREEN FAIL. CAR IS UNABLE TO BE DRIVEN. NO CONTROLS ARE ACTIVE. KNOWN ISSUE WITH EMMC CHIP. CAR WAS STATIONARY AT THE TIME, WILL NOT RESET. *TR

MEDIA CONTROL UNIT WENT COMPLETELY OUT AFTER A FEW MONTHS OF TROUBLE. CAR TOOK LONGER TO START UP AND CONTROLS OF SAFETY FEATURES WERE NOT WORKING. THIS HAPPENED WHILE STARTING CAR AND ALSO WAS NOT AVAILABLE WHILE VEHICLE WAS IN MOTION WHICH CAUSED A DANGEROUS CONDITION. *TR

PRIMARY TOUCHSCREEN FAILURE (MCU). THE CAR WAS STATIONARY PARKED IN GARAGE. THE PRIMARY TOUCHSCREEN FAILED AND WOULD NOT START. AIR CONDITIONING, TURN SIGNALS, AND BACKUP CAMERA STOPPED WORKING, ALONG WITH ALL OTHER SETTINGS BECAUSE NON-FUNCTIONAL. CAR IS 5 YEARS OLD AND 45,000 MILES. THE MCU TOUCHSCREEN HAD TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING, THE NAVIGATION SYSTEM DISPLAYED A MESSAGE INDICATING THAT SERVICE WAS REQUIRED. THE VEHICLE WAS TAKEN TO TESLA (840 PROVIDENCE HIGHWAY, DEDHAM, MA 02026; (781) 471-3001) AND THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,339.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE MASTER CONTROL UNIT (MCU) FAILED TO ILLUMINATE OR OPERATE AS DESIGNED. DUE TO THE FAILURE, THE BACK-UP CAMERA, THE TURN SIGNALS, AND HAZARD LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO TESLA OF VAN NUYS LOCATED AT 6919 HAYVENHURST AVE, VAN NUYS, CA 91406, AND THE CONTACT WAS INFORMED THAT THE MCU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

MY MCU OR MAIN TOUCH SCREEN HAS FAILED. I NO LONGER HAVE CONTROL OF NAVIGATION, MUSIC, HVAC CONTROLS, BACK UP CAMERA, TURN SIGNALS, AUTOPILOT, ADAPTIVE CRUISE CONTROL, HEADLIGHT CONTROLS, SUNROOF CONTROLS, OR ANY FUNCTION BESIDES DRIVING, STEERING, AND BRAKING, THE CAR WAS AT MY HOME WHEN IT WAS RECEIVING AN OVER THE AIR UPDATE. THE CAR THEN NOTIFIED ME THAT THE DOWNLOAD HAD FAILED. I WENT OUT TO THE CAR TO FIND THE SCREEN COMPLETELY BLACK. TRYING TO RESET THE SCREEN DID NOT WORK AND TESLA DIAGNOSIS LED ME TO BELIEVE THAT THE MCU NO LONGER WORKS. DOING MY OWN RESEARCH I HAD MY EMMC CHIP LOOKED AT AND FOUND THE FILES WERE CORRUPT AND THE CHIP WAS 90% FULL. TESLA WILL NOT REPLACE JUST THIS CHIP AND ONLY THE MCU IN FULL. I HAVE NOT DRIVEN MY CAR SINCE THIS ISSUE. *LN*JB *TR

FAILURE OF MCU CONSOLE LEADING TO LOSS OF BACK UP CAMERA, CLIMATE, RADIO AND ALL CONTROLS RELATED TO CAR SETTINGS INCLUDING SAFETY SETTINGS. TESLA UNABLE TO REPAIR FOR WEEKS WITH NO LOANER LEADING ME TO DRIVE IN THIS QUESTIONABLY SAFE SITUATION. MCU REPLACED WITH MCU THAT HAS THE SAME MEMORY CHIP ISSUES AND WILL LIKELY FAIL SOMETIME IN THE FUTURE. IN ADDITION SINCE REPLACEMENT CAR HAS HAD ISSUES WITH INSTRUMENT CLUSTER RESETTING. THIS HAS THANKFULLY NOT HAPPENED WHILE DRIVING. *TR

THE MCU/SCREEN STOPPED WORKING AND I WAS ABLE TONDRIVE, BUT NOT USE ANY SAFETY FEATURES, INCLUDING BLINKERS, BACK-UP CAMERA, OR NAVIGATION. IT TOOK OVER A WEEK TO GET A SERVICE APPOINTMENT AND THE ITEM WAS NOT COVERED UNDER WARRANTY, SO I HAD TO PAY OVER $1600 OUT OF POCKET. THE CAR WAS NOT IN MOTION WHEN THE FAILURE OCCURRED, AND I WAS ABLE TONDRIVE, THOUGH NOT AS SAFELY AS EXPECTED. *TR

MCU FAILURE (MARCH 2020) FROM EMMC MEMORY WEAR-OUT RESULTED IN NON-FUNCTIONING CAR. CAR WOULD NOT "TURN OFF," THEREBY ENTIRELY DRAINING BATTERIES. SINCE THE AIR CONDITIONER WAS ON DURING MCU FAILURE, IT WOULD REMAIN ON, NO MATTER WHAT I DID, THEREBY (A) RUNNING DOWN THE BATTERY, AND (B) POTENTIALLY CREATING A MAINTENANCE OR FIRE HAZARD (AC RUNNING FOR 12 HOURS). ALSO NON-FUNCTIONAL WAS CRUISE CONTROL, RADIO, REAR CAMERA, AUDIBLE WARNINGS (LIKE TURN-SIGNAL CLICKS), INABILITY TO CONTROL BATTERY CHARGING, LOSS OF NAVIGATION, PARKING WARNING CHIMES, ENERGY USAGE GRAPH, CELL FEATURES, ETC. SIGNIFICANTLY, THE "CREEP" FEATURE, WHICH MOVES THE CAR FORWARD WHEN PEDAL IS LIFTED, ALSO DID NOT WORK -- CAUSING ME TO HAVE TO RELEARN CERTAIN DRIVE FEATURES, AND AT ONE POINT ALLOWING THE CAR TO ROLL BACKWARD WHEN IT USUALLY WOULD HAVE CREEPED FORWARD. IT'S UNKNOWN IF CERTAIN EMERGENCY BRAKING FEATURES WOULD HAVE WORKED. MAIN VEHICLE CONTROL SYSTEMS FUNCTIONED (STEERING & BRAKES), BUT NOTHING ELSE DID, AND DRIVING WAS VERY CONCERNING. COST TO REPAIR WAS $1575. HOWEVER, THE SAME TYPE OF COMPUTER WAS INSTALLED, WHICH LEADS TO CONCERNS THAT THE SAME PROBLEM MAY OCCUR IN THE FUTURE. SEE ALSO NHTSA ACTION NUMBER: PE20010. *TR

MCU FAILURE WITH LESS THAN 3,400 MILES ON CAR. TESLA CLAIMED IT WAS OUT OF WARRANTY. THE CAR CAN NOT CHARGE OR DO ANYTHING WITHOUT MCU. NO WINDOWS, NO CLIMATE, NO CHARGING, ETC. A SOLID STATE DEVICE LIKE THE MEMORY SHOULD NOT FAIL. IT IS BEING OVERWRITTEN TWO OFTEN AND TESLA SHOULD HAVE SPEC OUT BETTER MEMORY. FURTHER THE UNIT FAILED WITH VERY LOW MILES AND USAGE. I TRIED TO FIND THE INVOICE BUT IT SEEMS TESLA KEEPS THE INVOICE ON THEIR SERVER. A FAILURE OF MCU BECAUSE OF UNDER SPEC MEMORY SHOULD NOT BE THE CONSUMER ISSUE. TESLA SHOULD REPLACE THE MCU OR MEMORY FOR FREE. I AM VERY UPSET THE WAY THIS WAS HANDLED. FURTHERMORE I WAS TOLD I WOULD BE GETTING A NEW MCU WITH UPGRADED MEMORY BUT NOW I HAVE DOUBTS AFTER READING TESLAMOTORFORUM.COM THAT I WILL HAVE ANOTHER FAILURE IN THE SAME TIME PERIOD. THIS IS A SAFETY ISSUE AS THE MCU CONTROLS MORE THAN ENTERTAINMENT BUT MANY CAR FUNCTIONS NECESSARY TO DRIVE. *TR

MY MCU FAILED IN JANUARY 2020 AND I WAS CHARGED $1,429.73 FOR REPLACEMENT. I FOUND A NEWS ARTICLE TODAY THAT NHTSA IS INVESTIGATING THIS ISSUE, I WANTED TO ADD MY COMPLAINT AS WELL. THERE WAS NO INCIDENT PRECEDING THE FAILURE, IT JUST WENT DARK ONE DAY. AS A RESULT HEATING/COOLING, NAVIGATION, AUDIO, ETC. WERE UNAVAILABLE WHILE I WAITED A MONTH FOR THE SERVICE APPOINTMENT. *TR

APPROXIMATELY 5 YEARS AFTER PURCHASING MY TESLA MODEL S, THE MEDIA CONTROL UNIT FAILED WHILE I WAS DRIVING ON A CITY STREET (DOING A REBOOT DUE TO SOME SYSTEM FAILURES). MUCH OF THE FUNCTIONALITY OF THE CAR BECAME INOPERABLE BECAUSE OF THE FAILURE, INCLUDING CLIMATE CONTROL, NAVIGATION, MUSIC AND MORE. A WEEK LATER TESLA'S MOBILE TECHNICIAN DID A HARD REBOOT, WHICH THEN ELIMINATED THE ABILITY OF THE CAR TO CHARGE (MAKING IT EFFECTIVELY INOPERABLE). WHEN I FINALLY GOT AN IN-SHOP APPOINTMENT, A WEEK LATER, I HAD TO PAY TO REPLACE THE MCU, AS MY WARRANTY PERIOD WAS OVER. EVEN NOW, THERE ARE CONTINUING ISSUES WITH THE VOICE RECOGNITION SYSTEM. *TR

MCU FAILED - BLACK SCREEN THAT MADE MANY VEHICLE CONTROLS (BACK UP CAMERA, ODOMETER) NON-FUNCTIONAL. *TR

THE SCREEN ON THE CAR WENT BLANK AS THE MCU FAILED. WHILE THE CAR WORKED THE AUDIO, AUTOPILOT, RADIO, GPS, NAVIGATION, TURN SIGNALS STOPPED WORKING. THE CAR ONLY HAD ~46,700 MILES ON IT WHEN THE SCREEN FAILED. CLEARLY A DEFECT WHICH SHOULD BE COVERED BY TESLA 2 MONTHS AFTER THE WARRANTY EXPIRED IN DEC 2019. THIS HAPPENED WHILE THE CAR WAS PARKED. *TR

ON JUNE 9 AT APPROXIMATELY 10:30PM, THE CAR ACCELERATED ON ITS OWN AT A HIGH RATE OF SPEED. THE CRUISE CONTROL WAS OFF, AS SUCH, SO WAS THE DRIVER ASSIST MODE. IN ADDITION, WITHOUT PROMPTING, THE SUNROOF OPENED AND THE WINDSHIELD WIPERS TURNED ON. THE ONLY WAY TO STOP IT WAS TO REBOOT THE COMPUTER. THE FACT THAT TESLA DENIES THIS IS A PROBLEM IS RIDICULOUS. THERE IS CLEARLY A SOFTWARE ISSUE THAT HAS BEEN RECENTLY INTRODUCED. I HAVE HAD THE CAR FOR MORE THAN 5 YEARS AND HAVE NEVER HAD THIS TYPE OF PROBLEM UNTIL NOW. *TR

ON JUNE 9 AT APPROXIMATELY 10:30PM, THE CAR ACCELERATED ON ITS OWN AT A HIGH RATE OF SPEED. THE CRUISE CONTROL WAS OFF, AS SUCH, SO WAS THE DRIVER ASSIST MODE. IN ADDITION, WITHOUT PROMPTING, THE SUNROOF OPENED AND THE WINDSHIELD WIPERS TURNED ON. THE ONLY WAY TO STOP IT WAS TO REBOOT THE COMPUTER. THE FACT THAT TESLA DENIES THIS IS A PROBLEM IS RIDICULOUS. THERE IS CLEARLY A SOFTWARE ISSUE THAT HAS BEEN RECENTLY INTRODUCED. I HAVE HAD THE CAR FOR MORE THAN 5 YEARS AND HAVE NEVER HAD THIS TYPE OF PROBLEM UNTIL NOW. *TR

OWN A 2015 TESLA MODEL S 70D. LAST SUMMER, JULY OR AUGUST, I NOTICED A SIGNIFICANT CHANGE IN THE RATE OF CHARGING AT SUPERCHARGERS. PREVIOUSLY, I RECEIVED 100KW OR MORE AND NOW AT THE SAME BATTERY PERCENTAGE, IT IS CHARGING MUCH SLOWER. I CHECKED THE TESLA FORUM AND OTHERS NOTICED THE SAME ISSUE. IT APPEARS THIS IS LINKED TO A SOFTWARE UPDATE. IT SEEMS TO ONLY AFFECT BATTERIES OF THE SAME ERA AS MINE. WE OWN OTHER TESLAS, AND THIS IS NOT A PROBLEM. I BELIEVE THERE IS AN ISSUE WITH THIS BATTERY AND THAT TESLA MODIFIED THE RATE OF CHARGE TO MASK THE PROBLEM. I AM ENCLOSING PICTURES SHOWING THE SAME PERCENTAGE OF BATTERY AT 4 DIFFERENT LOCATIONS. TWO ARE BEFORE THE SOFTWARE CHANGE AND TWO ARE AFTER. *TR

OWN A 2015 TESLA MODEL S 70D. LAST SUMMER, JULY OR AUGUST, I NOTICED A SIGNIFICANT CHANGE IN THE RATE OF CHARGING AT SUPERCHARGERS. PREVIOUSLY, I RECEIVED 100KW OR MORE AND NOW AT THE SAME BATTERY PERCENTAGE, IT IS CHARGING MUCH SLOWER. I CHECKED THE TESLA FORUM AND OTHERS NOTICED THE SAME ISSUE. IT APPEARS THIS IS LINKED TO A SOFTWARE UPDATE. IT SEEMS TO ONLY AFFECT BATTERIES OF THE SAME ERA AS MINE. WE OWN OTHER TESLAS, AND THIS IS NOT A PROBLEM. I BELIEVE THERE IS AN ISSUE WITH THIS BATTERY AND THAT TESLA MODIFIED THE RATE OF CHARGE TO MASK THE PROBLEM. I AM ENCLOSING PICTURES SHOWING THE SAME PERCENTAGE OF BATTERY AT 4 DIFFERENT LOCATIONS. TWO ARE BEFORE THE SOFTWARE CHANGE AND TWO ARE AFTER. *TR

SUDDEN UNINTENDED ACCELERATION. I HAD ALMOST COMPLETED A U TURN (BUT NOT COMPLETELY) TO SLOWLY PULL INTO A PARKING SPOT PARALLEL TO THE SIDEWALK WHEN THE CAR ALL OF A SUDDEN LOUNGED FORWARD (SEE SKID MARKS). IT ONLY SLOWED AFTER HITTING AND DAMAGING THE BRICK WALL.I PRESSED ON THE BRAKES, THE SCREEN FLASHED SOMETHING LIKE: YOUR AUTO PARK IS NOW DISABLED. I WAS ABLE TO SLOWLY EASE INTO MY INTENDED PARKING SPOT AND COME OUT AND ASSESS THE DAMAGES. IT ALL HAPPENED OVER A SPLIT SECOND. THE COLLISION DEFINITELY FELT LIKE THERE'S A MAJOR FAULT WITH THE CAR'S COMPUTER SYSTEM - INSTRUCTING IT TO LURCH FORWARD AT RAPID SPEED AND NOT ABLE TO AUTOSTOP WITH AN OBJECT (BRICK WALL) IN FRONT OF IT. I WAS AT A RESIDENTIAL AREA WITHIN A GATED COMMUNITY. WHEN CALIFORNIA HIGHWAY PATROL CAME, THEY SAID THEY COULDN'T FILE A REPORT WITHIN PRIVATE PROPERTY. *TR

SUDDEN UNINTENDED ACCELERATION. I HAD ALMOST COMPLETED A U TURN (BUT NOT COMPLETELY) TO SLOWLY PULL INTO A PARKING SPOT PARALLEL TO THE SIDEWALK WHEN THE CAR ALL OF A SUDDEN LOUNGED FORWARD (SEE SKID MARKS). IT ONLY SLOWED AFTER HITTING AND DAMAGING THE BRICK WALL.I PRESSED ON THE BRAKES, THE SCREEN FLASHED SOMETHING LIKE: YOUR AUTO PARK IS NOW DISABLED. I WAS ABLE TO SLOWLY EASE INTO MY INTENDED PARKING SPOT AND COME OUT AND ASSESS THE DAMAGES. IT ALL HAPPENED OVER A SPLIT SECOND. THE COLLISION DEFINITELY FELT LIKE THERE'S A MAJOR FAULT WITH THE CAR'S COMPUTER SYSTEM - INSTRUCTING IT TO LURCH FORWARD AT RAPID SPEED AND NOT ABLE TO AUTOSTOP WITH AN OBJECT (BRICK WALL) IN FRONT OF IT. I WAS AT A RESIDENTIAL AREA WITHIN A GATED COMMUNITY. WHEN CALIFORNIA HIGHWAY PATROL CAME, THEY SAID THEY COULDN'T FILE A REPORT WITHIN PRIVATE PROPERTY. *TR

THE MAIN COMPUTER DISPLAY AND MEMORY CARD FAILS - FREEZING ALL SAFETY MONITORING OF THE CAR, LOSE CONTROL OF CHARGING (I.E. REFUELING) . SUSPENSION CONTROL LOST, BASICALLY EVERYTHING FROZEN WITHOUT THIS - IT IS KNOWN COMMON FAILURE EMMC CHIP

THE MAIN COMPUTER DISPLAY AND MEMORY CARD FAILS - FREEZING ALL SAFETY MONITORING OF THE CAR, LOSE CONTROL OF CHARGING (I.E. REFUELING) . SUSPENSION CONTROL LOST, BASICALLY EVERYTHING FROZEN WITHOUT THIS - IT IS KNOWN COMMON FAILURE EMMC CHIP

MCU FAILURE DUE TO MMC DRIVE FAILING. KNOWN ISSUE FOR MONTHS. NO PARTS. CANNOT CHARGE AND THEREFORE CANNOT DRIVE. BEEN A WEEK WITH NO COMMUNICATION. NO PLAN.

MCU FAILURE DUE TO MMC DRIVE FAILING. KNOWN ISSUE FOR MONTHS. NO PARTS. CANNOT CHARGE AND THEREFORE CANNOT DRIVE. BEEN A WEEK WITH NO COMMUNICATION. NO PLAN.

NO WARNING WHATSOEVER, THE 17' TOUCHSCREEN GOES BLACK ON OUR MODEL S. I TRY THE REBOOT, BUT NOTHING HAPPENS. IT'S EARLY FEBRUARY, SO HERE IN ALABAMA, IT'S COLD. WE KEEP THE CAR IN THE GARAGE. NO CLIMATE CONTROL IS WORKING. WE PULL OUT, HEAD TO MY WIFE'S FAMILIES HOUSE 7-8 MILES AWAY, AND THE WINDSHIELD HAS A COUPLE OF INCH STRIP AT THE BOTTOM THAT VISIBLE. SO DRIVING BETWEEN 10-15 MPH, WE MAKE IT TO THEIR HOUSE. I FINALLY GET AHOLD OF TESLA A LITTLE WHILE LATER. AFTER ABOUT 30 MINUTES OR LESS ON THE PHONE WITH THEM, THEY SAID THEY SEE WHAT THE PROBLEM IS. THE LADY STATED THAT THE TESLA ENGINEERS KNOW ABOUT THIS PROBLEM AND HAVE BEEN WORKING TO GET IT FIXED. I WAS ORIGINALLY SCHEDULED FOR REPAIR ON FEBRUARY, 17TH. THEY CONTACTED ME TWO OR THREE DAYS BEFORE THEN AND SAID THEY WERE ANTICIPATING THE PART TO ARRIVE ON FEBRUARY 27TH, SO THEY PROACTIVELY RESCHEDULED MY APPOINTMENT FOR FEBRUARY 28TH. AFTER CALLING, EMAILING AND THEN FINALLY CHATTING TESLA ON FEBRUARY 27TH, THEY SAID THE PART STILL HADN'T ARRIVED. THEY TOLD ME THEY WERE GOING TO ESCALATE MY CASE AND THEY ALSO RESCHEDULED MY APPOINTMENT FOR MARCH 13TH WITH NO GUARANTEE THAT THE PART WOULD BE IN BY THEN. A LOANER VEHICLE WASN'T OFFERED AFTER ASKING MULTIPLE TIMES. THE REASON WAS BECAUSE MY VEHICLE WAS OUT OF WARRANTY. WE PURCHASED THIS VEHICLE USED FROM A THIRD PARTY, NOT TESLA. WE HAD THE VEHICLE ALMOST A YEAR AND A HALF BEFORE THIS HAPPENED. THE VEHICLE WAS STATIONARY. WE ARE ON RURAL TO COUNTRY (NOT DIRT) ROADS. THE HVAC DOESN'T WORK AT ALL, NOR DOES THE PARKING SENSORS. NAVIGATION IS OUT, PRETTY MUCH ALL THE EXTRA FEATURES (MOSTLY) YOU CAN FORGET ABOUT USING.

NO WARNING WHATSOEVER, THE 17' TOUCHSCREEN GOES BLACK ON OUR MODEL S. I TRY THE REBOOT, BUT NOTHING HAPPENS. IT'S EARLY FEBRUARY, SO HERE IN ALABAMA, IT'S COLD. WE KEEP THE CAR IN THE GARAGE. NO CLIMATE CONTROL IS WORKING. WE PULL OUT, HEAD TO MY WIFE'S FAMILIES HOUSE 7-8 MILES AWAY, AND THE WINDSHIELD HAS A COUPLE OF INCH STRIP AT THE BOTTOM THAT VISIBLE. SO DRIVING BETWEEN 10-15 MPH, WE MAKE IT TO THEIR HOUSE. I FINALLY GET AHOLD OF TESLA A LITTLE WHILE LATER. AFTER ABOUT 30 MINUTES OR LESS ON THE PHONE WITH THEM, THEY SAID THEY SEE WHAT THE PROBLEM IS. THE LADY STATED THAT THE TESLA ENGINEERS KNOW ABOUT THIS PROBLEM AND HAVE BEEN WORKING TO GET IT FIXED. I WAS ORIGINALLY SCHEDULED FOR REPAIR ON FEBRUARY, 17TH. THEY CONTACTED ME TWO OR THREE DAYS BEFORE THEN AND SAID THEY WERE ANTICIPATING THE PART TO ARRIVE ON FEBRUARY 27TH, SO THEY PROACTIVELY RESCHEDULED MY APPOINTMENT FOR FEBRUARY 28TH. AFTER CALLING, EMAILING AND THEN FINALLY CHATTING TESLA ON FEBRUARY 27TH, THEY SAID THE PART STILL HADN'T ARRIVED. THEY TOLD ME THEY WERE GOING TO ESCALATE MY CASE AND THEY ALSO RESCHEDULED MY APPOINTMENT FOR MARCH 13TH WITH NO GUARANTEE THAT THE PART WOULD BE IN BY THEN. A LOANER VEHICLE WASN'T OFFERED AFTER ASKING MULTIPLE TIMES. THE REASON WAS BECAUSE MY VEHICLE WAS OUT OF WARRANTY. WE PURCHASED THIS VEHICLE USED FROM A THIRD PARTY, NOT TESLA. WE HAD THE VEHICLE ALMOST A YEAR AND A HALF BEFORE THIS HAPPENED. THE VEHICLE WAS STATIONARY. WE ARE ON RURAL TO COUNTRY (NOT DIRT) ROADS. THE HVAC DOESN'T WORK AT ALL, NOR DOES THE PARKING SENSORS. NAVIGATION IS OUT, PRETTY MUCH ALL THE EXTRA FEATURES (MOSTLY) YOU CAN FORGET ABOUT USING.

LOSS OF BATTERY RANGE OF 40 MILES AFTER SOFTWARE UPDATE.

LOSS OF BATTERY RANGE OF 40 MILES AFTER SOFTWARE UPDATE.

THE MAIN INSTRUMENT PANEL (CALL THE MEDIA CONTROL UNIT OR "MCU") EVENTUALLY FAILS IN ALL OLDER TESLAS (PRE 2018) DUE TO A DEFECT IN THE DESIGN OF MCU AND OVERUSE BY EXCESSIVE WRITING OF DATA TO THE MEMORY WITH FIRMWARE UPDATES AS WELL AS LOGGING FOR TESLA'S OWN PURPOSES. THE CONSUMER HAS NO ABILITY TO TURN OFF UPDATES OR LOGGING WHICH MEANS THAT TESLA IS CAUSING THE FAILURES WITH ITS OWN ACTIONS. THE MCU HAS BEEN SHOWN TO FAIL WITHIN APPROXIMATELY 4-5 YEARS (OR RIGHT AFTER THE WARRANTY EXPIRES). THIS IS A SIGNIFICANT SAFETY ISSUE AS ONCE THE MCU FAILS, MANY FUNCTIONS OF THE CAR FAIL. THIS INCLUDES THE BACKUP CAMERA, THE AUDIO INDICATORS FOR TURN SIGNALS AND OTHER ALERTS, CLIMATE CONTROL, AS WELL AS THE SAFETY MONITORS ASSOCIATED WITH "AUTO-PILOT" (E.G. ALL RESTRICTIONS ARE REMOVED). TESLA'S POSITION IS THAT THE CONSUMER MUST PAY TO REPLACE THE MCU ONCE IT FAILS IF THE CAR IS OUT OF WARRANTY. THEY HAVE UPGRADED THE MCU DESIGN AND LOGGING PROCESS FOR NEWER TESLAS (POST 2018) BUT ALL CARS FROM 2012 TO 2018 ARE AFFECTED BY THE ORIGINAL DEFECTIVE DESIGN AND PROCESS. HENCE, THIS PETITION IS TO REQUIRE TESLA TO ACKNOWLEDGE THE DEFECT IN THE ORIGINAL MCU AND REPLACE VIA RECALL, AND/OR COMPENSATE CUSTOMERS WHO WERE FORCED TO PAY FOR REPLACEMENT.

THE MAIN INSTRUMENT PANEL (CALL THE MEDIA CONTROL UNIT OR "MCU") EVENTUALLY FAILS IN ALL OLDER TESLAS (PRE 2018) DUE TO A DEFECT IN THE DESIGN OF MCU AND OVERUSE BY EXCESSIVE WRITING OF DATA TO THE MEMORY WITH FIRMWARE UPDATES AS WELL AS LOGGING FOR TESLA'S OWN PURPOSES. THE CONSUMER HAS NO ABILITY TO TURN OFF UPDATES OR LOGGING WHICH MEANS THAT TESLA IS CAUSING THE FAILURES WITH ITS OWN ACTIONS. THE MCU HAS BEEN SHOWN TO FAIL WITHIN APPROXIMATELY 4-5 YEARS (OR RIGHT AFTER THE WARRANTY EXPIRES). THIS IS A SIGNIFICANT SAFETY ISSUE AS ONCE THE MCU FAILS, MANY FUNCTIONS OF THE CAR FAIL. THIS INCLUDES THE BACKUP CAMERA, THE AUDIO INDICATORS FOR TURN SIGNALS AND OTHER ALERTS, CLIMATE CONTROL, AS WELL AS THE SAFETY MONITORS ASSOCIATED WITH "AUTO-PILOT" (E.G. ALL RESTRICTIONS ARE REMOVED). TESLA'S POSITION IS THAT THE CONSUMER MUST PAY TO REPLACE THE MCU ONCE IT FAILS IF THE CAR IS OUT OF WARRANTY. THEY HAVE UPGRADED THE MCU DESIGN AND LOGGING PROCESS FOR NEWER TESLAS (POST 2018) BUT ALL CARS FROM 2012 TO 2018 ARE AFFECTED BY THE ORIGINAL DEFECTIVE DESIGN AND PROCESS. HENCE, THIS PETITION IS TO REQUIRE TESLA TO ACKNOWLEDGE THE DEFECT IN THE ORIGINAL MCU AND REPLACE VIA RECALL, AND/OR COMPENSATE CUSTOMERS WHO WERE FORCED TO PAY FOR REPLACEMENT.

12V BATTERY HAS STARTED FAILING, BEEN OVER 2 MONTHS, TESLA KEEPS CANCELLING APPOINTMENTS TO FIX. CAR IS GOING TO DIE ON THE ROAD ON ME.

12V BATTERY HAS STARTED FAILING, BEEN OVER 2 MONTHS, TESLA KEEPS CANCELLING APPOINTMENTS TO FIX. CAR IS GOING TO DIE ON THE ROAD ON ME.

APRIL, 2019- MY MODEL S WAS STATIONARY AT A SUPERCHARGING STATION, BATTERY NOT CHARGING NORMALLY, INTERRUPTING WITH ERROR MESSAGE: BATTERY "RECALCULATING". A 90% CHARGE NORMALLY RESULTED IN 242 MILES OF RATED RANGE. SUDDENLY, A 90% CHARGE NOW RESULTS IN ONLY 210 MILES RATED RANGE. SINCE NEW, THE BATTERY GRADUALLY LOST A TOTAL OF 3% OF RANGE, OR 8 MILES, OVER 3.5 YEARS. SUDDENLY, THE LOSS OF RANGE IS AN ADDED 15% OR ANOTHER 32 MILES. THE CAR NOW CHARGES AT A MUCH SLOWER RATE. NORMAL SUPERCHARGER RATE OF CHARGE STARTS AT 116 KW. NOW, STARTS AT ONLY 60-80 KW. CHARGING NOW TAKING MUCH LONGER. I CONTACTED TESLA MULTIPLE TIMES, WITH THE ABOVE INFORMATION. I HAVE RECEIVED NO REPAIR OF ISSUE AFTER NUMEROUS ATTEMPTS AT RECEIVING SERVICE. I'VE RECEIVED MANY NEBULOUS, CONFLICTING, AND UNTRUE STATEMENTS FROM TESLA, REFUSING TO CONFIRM CLEARLY WHAT HAS CAUSED THIS BATTERY PERFORMANCE AND CHARGING PROBLEM. AT ONE POINT, THEY INDICATED "THE CHARGING RATE AND YOUR BATTERY'S CAPACITY WAS LIMITED TO PREVENT OVER DEGRADATION OF CELLS AND DAMAGE CAUSED BY OVERUSE OF SUPERCHARGING." ANOTHER TESLA REP STATED IT WAS CAUSED BY A FIRMWARE UPDATE, BUT NO ONE HAS PUT THAT STATEMENT IN WRITING. BUT, THEY STILL INSIST THE BATTERY HAS NO PROBLEM, AND NEEDS NO REPAIR. IF THERE IS NO PROBLEM WITH MY BATTERY THEN WHY DID TESLA CAP IT'S VOLTAGE AND CHARGING RATE WITH A FIRMWARE UPDATE? WHY WILL TESLA NOT RESTORE MY CAR'S PERFORMANCE? INDICATIONS ARE SUCH THAT EITHER THE BATTERY SHOULD BE REPAIRED OR REPLACED. CONSIDERING THAT THIS FIRMWARE UPDATE COINCIDED WITH SOME TESLA BATTERY FIRES, I AM CONCERNED THAT A FAULTY BATTERY COULD PRESENT A DANGEROUS CONDITION. TESLA HAS NOT BEEN FORTHCOMING WITH INFORMATION, ONLY REFUSING TO REPAIR THE ISSUE.

APRIL, 2019- MY MODEL S WAS STATIONARY AT A SUPERCHARGING STATION, BATTERY NOT CHARGING NORMALLY, INTERRUPTING WITH ERROR MESSAGE: BATTERY "RECALCULATING". A 90% CHARGE NORMALLY RESULTED IN 242 MILES OF RATED RANGE. SUDDENLY, A 90% CHARGE NOW RESULTS IN ONLY 210 MILES RATED RANGE. SINCE NEW, THE BATTERY GRADUALLY LOST A TOTAL OF 3% OF RANGE, OR 8 MILES, OVER 3.5 YEARS. SUDDENLY, THE LOSS OF RANGE IS AN ADDED 15% OR ANOTHER 32 MILES. THE CAR NOW CHARGES AT A MUCH SLOWER RATE. NORMAL SUPERCHARGER RATE OF CHARGE STARTS AT 116 KW. NOW, STARTS AT ONLY 60-80 KW. CHARGING NOW TAKING MUCH LONGER. I CONTACTED TESLA MULTIPLE TIMES, WITH THE ABOVE INFORMATION. I HAVE RECEIVED NO REPAIR OF ISSUE AFTER NUMEROUS ATTEMPTS AT RECEIVING SERVICE. I'VE RECEIVED MANY NEBULOUS, CONFLICTING, AND UNTRUE STATEMENTS FROM TESLA, REFUSING TO CONFIRM CLEARLY WHAT HAS CAUSED THIS BATTERY PERFORMANCE AND CHARGING PROBLEM. AT ONE POINT, THEY INDICATED "THE CHARGING RATE AND YOUR BATTERY'S CAPACITY WAS LIMITED TO PREVENT OVER DEGRADATION OF CELLS AND DAMAGE CAUSED BY OVERUSE OF SUPERCHARGING." ANOTHER TESLA REP STATED IT WAS CAUSED BY A FIRMWARE UPDATE, BUT NO ONE HAS PUT THAT STATEMENT IN WRITING. BUT, THEY STILL INSIST THE BATTERY HAS NO PROBLEM, AND NEEDS NO REPAIR. IF THERE IS NO PROBLEM WITH MY BATTERY THEN WHY DID TESLA CAP IT'S VOLTAGE AND CHARGING RATE WITH A FIRMWARE UPDATE? WHY WILL TESLA NOT RESTORE MY CAR'S PERFORMANCE? INDICATIONS ARE SUCH THAT EITHER THE BATTERY SHOULD BE REPAIRED OR REPLACED. CONSIDERING THAT THIS FIRMWARE UPDATE COINCIDED WITH SOME TESLA BATTERY FIRES, I AM CONCERNED THAT A FAULTY BATTERY COULD PRESENT A DANGEROUS CONDITION. TESLA HAS NOT BEEN FORTHCOMING WITH INFORMATION, ONLY REFUSING TO REPAIR THE ISSUE.

THE CINCH MOTOR THAT HOLD THE REAR TRUNK CLOSED HAD MALFUNCTIONED. THE TRUNK WILL NO LONGER CLOSE FULLY. IT RATTLES CONSTANTLY AND WARNING SOUNDS GO OFF FOR THE FIRST MINUTE OF DRIVING. THE TRUNK COULD FLY OPEN WHEN I GO OVER BUMPS. IT IS GOING TO TAKE TESLA OVER TWO WEEKS TO REPAIR. AND THEY ARE GOING TO CHARGE SEVERAL HUNDRED DOLLARS FOR THE REPAIR. I BELIEVE A RECALL IS IN ORDER, GIVEN THAT THIS IS A COMMON PROBLEM AND A SAFETY ISSUE.

THE CINCH MOTOR THAT HOLD THE REAR TRUNK CLOSED HAD MALFUNCTIONED. THE TRUNK WILL NO LONGER CLOSE FULLY. IT RATTLES CONSTANTLY AND WARNING SOUNDS GO OFF FOR THE FIRST MINUTE OF DRIVING. THE TRUNK COULD FLY OPEN WHEN I GO OVER BUMPS. IT IS GOING TO TAKE TESLA OVER TWO WEEKS TO REPAIR. AND THEY ARE GOING TO CHARGE SEVERAL HUNDRED DOLLARS FOR THE REPAIR. I BELIEVE A RECALL IS IN ORDER, GIVEN THAT THIS IS A COMMON PROBLEM AND A SAFETY ISSUE.

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES OUR TESLA MODEL S SOFTWARE "UPDATE" GREATLY REDUCED THE AMOUNT OF TOTAL CHARGE, AND SPEED THAT WE CAN CHARGE OUR BATTERY. WE CALLED TESLA, AND INITIALLY THEY SAID THAT OUR BATTERY HAD "DEGRADED" AND THAT WAS CAUSING THE PROBLEM. WE RESPONDED THAT OUR BATTERY IS NOT EVEN 4 YEARS OLD (THE CAR WAS PURCHASED DECEMBER 22, 2015), AND BATTERIES DON'T SUDDENLY "DEGRADE" 15 - 20% IN ONE WEEK. TESLA MAINTENANCE THEN ADMITTED THAT THE PROBLEM IS DUE TO A SOFTWARE UPDATE THAT REDUCED THE SPEED AND TOTAL CHARGING OF THE BATTERY "OUT OF AN ABUNDANCE OF CAUTION". THE SERVICE REP ASSURED US THAT HE WAS LOOKING AT OUR BATTERY STATS ON LINE AND THERE IS NOTHING WRONG WITH OUR BATTERY. FINE, WE SAID, IF THERE IS NOTHING WRONG, TAKE THE CRIPPLING SOFTWARE UPDATE OFF. SORRY, CAN'T DO THAT, WAS THE RESPONSE. YOUR CAR IS ONE OF A NUMBER OF CARS THAT HAVE HAD BATTERY FIRES. IT HAS A GEN 1 BATTERY (BUILT BEFORE APRIL 2016). WE ARE RESEARCHING THE PROBLEM, AND DO NOT UNDERSTAND WHY THIS IS HAPPENING. OK, IF YOU ARE AWARE OF DEFECTIVE BATTERIES, JUST REPLACE OUR BATTERY. THE RESPONSE WAS "SORRY, WE CANNOT DUE REPLACEMENTS AT THIS TIME." MY WIFE NEEDED TO DRIVE 500 MILES UP TO OREGON TO BE PRESENT FOR HER MOM'S CANCER SURGERY LAST WEEK. SHE COULD NOT TAKE HER TESLA, AS IT NOW TAKES AN HOUR AND A HALF TO "SUPERCHARGE" THE AMOUNT IT USED TO RECEIVE IN 35 TO 40 MINUTES. SHE IS AFRAID TO DRIVE THE CAR. WE READ THAT IN AT LEAST ONE OF THE TESLA BATTERY FIRES, THE ELECTRIC DOOR HANDLES WOULD NOT OPERATE AND THE PASSENGERS COULD NOT GET OUT OF THE CAR. THE TESLA CARRIES OUR FAMILY AND LOVED ONES. TESLA APPEARS TO BE PUTTING ECONOMICS ABOVE SAFELY IN THIS MATTER. WE NEED NHTSA TO INVESTIGATE TO DETERMINE IF IT IS SAFE TO CONTINUE DRIVING THIS CAR. THANK YOU.

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES OUR TESLA MODEL S SOFTWARE "UPDATE" GREATLY REDUCED THE AMOUNT OF TOTAL CHARGE, AND SPEED THAT WE CAN CHARGE OUR BATTERY. WE CALLED TESLA, AND INITIALLY THEY SAID THAT OUR BATTERY HAD "DEGRADED" AND THAT WAS CAUSING THE PROBLEM. WE RESPONDED THAT OUR BATTERY IS NOT EVEN 4 YEARS OLD (THE CAR WAS PURCHASED DECEMBER 22, 2015), AND BATTERIES DON'T SUDDENLY "DEGRADE" 15 - 20% IN ONE WEEK. TESLA MAINTENANCE THEN ADMITTED THAT THE PROBLEM IS DUE TO A SOFTWARE UPDATE THAT REDUCED THE SPEED AND TOTAL CHARGING OF THE BATTERY "OUT OF AN ABUNDANCE OF CAUTION". THE SERVICE REP ASSURED US THAT HE WAS LOOKING AT OUR BATTERY STATS ON LINE AND THERE IS NOTHING WRONG WITH OUR BATTERY. FINE, WE SAID, IF THERE IS NOTHING WRONG, TAKE THE CRIPPLING SOFTWARE UPDATE OFF. SORRY, CAN'T DO THAT, WAS THE RESPONSE. YOUR CAR IS ONE OF A NUMBER OF CARS THAT HAVE HAD BATTERY FIRES. IT HAS A GEN 1 BATTERY (BUILT BEFORE APRIL 2016). WE ARE RESEARCHING THE PROBLEM, AND DO NOT UNDERSTAND WHY THIS IS HAPPENING. OK, IF YOU ARE AWARE OF DEFECTIVE BATTERIES, JUST REPLACE OUR BATTERY. THE RESPONSE WAS "SORRY, WE CANNOT DUE REPLACEMENTS AT THIS TIME." MY WIFE NEEDED TO DRIVE 500 MILES UP TO OREGON TO BE PRESENT FOR HER MOM'S CANCER SURGERY LAST WEEK. SHE COULD NOT TAKE HER TESLA, AS IT NOW TAKES AN HOUR AND A HALF TO "SUPERCHARGE" THE AMOUNT IT USED TO RECEIVE IN 35 TO 40 MINUTES. SHE IS AFRAID TO DRIVE THE CAR. WE READ THAT IN AT LEAST ONE OF THE TESLA BATTERY FIRES, THE ELECTRIC DOOR HANDLES WOULD NOT OPERATE AND THE PASSENGERS COULD NOT GET OUT OF THE CAR. THE TESLA CARRIES OUR FAMILY AND LOVED ONES. TESLA APPEARS TO BE PUTTING ECONOMICS ABOVE SAFELY IN THIS MATTER. WE NEED NHTSA TO INVESTIGATE TO DETERMINE IF IT IS SAFE TO CONTINUE DRIVING THIS CAR. THANK YOU.

NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES

NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES

MY CAR'S CHARGING SPEED WAS SIGNIFICANTLY REDUCED FOLLOWING A SOFTWARE UPDATE. I USED TO CHARGE AT 116KW UNTIL ABOUT 25% STATE OF CHARGE BUT NOW I BARELY GET 90KW AT THAT STATE OF CHARGE.

MY CAR'S CHARGING SPEED WAS SIGNIFICANTLY REDUCED FOLLOWING A SOFTWARE UPDATE. I USED TO CHARGE AT 116KW UNTIL ABOUT 25% STATE OF CHARGE BUT NOW I BARELY GET 90KW AT THAT STATE OF CHARGE.

WHEN OUR BATTERY CHARGES TO 100% CAPACITY, IT SUDDENLY SHOWS ONLY 219 RANGE MILES, WHEN EARLIER IN OCTOBER, IT SHOWED 267 MILES AT 97% CHARGED CAPACITY. (OVER THE 1.8 YEARS OF OWNING THIS CAR, 267-270 WAS THE USUAL RANGE WHEN 100% CHARGED.) THIS SUDDEN DROP IN MAXIMUM RANGE FOR "FULL" CHARGE HAS BEEN NOTED BY OTHER DRIVERS DURING 2019, AND IT LED TO A LAWSUIT REPORTED HERE: HTTPS://WWW.REUTERS.COM/ARTICLE/US-TESLA-BATTERY/TESLA-OWNER-LAWSUIT-CLAIMS-SOFTWARE-UPDATE-FRAUDULENTLY-CUT-BATTERY-CAPACITY-IDUSKCN1UY2TW AND HERE: HTTPS://CHICAGO.SUNTIMES.COM/2019/10/18/20919396/TESLA-BATTERIES-SOFTWARE-UPDATE-ELECTRIC-CAR-FIRES-RANGE-LAWSUIT-CONSUMERS-GUILLERMO-PEREZ-CHICAGO THE LATTER ARTICLE ALSO REPORTS THAT, AS OF OCT 18, "NHTSA HAS RECEIVED AT LEAST 25 COMPLAINTS" OF THIS SORT. THIS HERE IS MY STEP TO ADD TO THIS NUMBER. I SUSPECT THAT, LIKE FOR OTHER USER, AN OVER-THE-AIR TESLA-IMPOSED SOFTWARE UPDATE DURING OCTOBER CAUSED THIS SUDDEN LIMIT OF MAXIMAL ABSOLUTE CHARGING LEVEL (EVEN THOUGH DISPLAYING THE 100%). FOR TESLA S MODELS, BATTERY DETERIORATION IS ESTIMATED AT 1-3 MILES RANGE/YEAR. I AM ATTACHING A FILE THAT SHOWS THE TRIP INFORMATION RECORDED BY A SMARTCHARGE DEVICE WE HAVE IN OUR CAR (HTTPS://SMARTCHARGERHODEISLAND.FLEETCARMA.COM). IT SHOWS THE BATTERY AS CHARGED TO 96% CAPACITY THIS MORNING (WE CHARGED AT OUR HOUSE OVER NIGHT). NORMALLY THIS WOULD CORRESPOND TO A DISPLAYED RANGE OF 260 MILES, BUT THE DISPLAYED RANGE WAS ONLY 218 MILES (WHEN STARTING A SHORT <1-MILE TRIP AT 10:08AM).

WHEN OUR BATTERY CHARGES TO 100% CAPACITY, IT SUDDENLY SHOWS ONLY 219 RANGE MILES, WHEN EARLIER IN OCTOBER, IT SHOWED 267 MILES AT 97% CHARGED CAPACITY. (OVER THE 1.8 YEARS OF OWNING THIS CAR, 267-270 WAS THE USUAL RANGE WHEN 100% CHARGED.) THIS SUDDEN DROP IN MAXIMUM RANGE FOR "FULL" CHARGE HAS BEEN NOTED BY OTHER DRIVERS DURING 2019, AND IT LED TO A LAWSUIT REPORTED HERE: HTTPS://WWW.REUTERS.COM/ARTICLE/US-TESLA-BATTERY/TESLA-OWNER-LAWSUIT-CLAIMS-SOFTWARE-UPDATE-FRAUDULENTLY-CUT-BATTERY-CAPACITY-IDUSKCN1UY2TW AND HERE: HTTPS://CHICAGO.SUNTIMES.COM/2019/10/18/20919396/TESLA-BATTERIES-SOFTWARE-UPDATE-ELECTRIC-CAR-FIRES-RANGE-LAWSUIT-CONSUMERS-GUILLERMO-PEREZ-CHICAGO THE LATTER ARTICLE ALSO REPORTS THAT, AS OF OCT 18, "NHTSA HAS RECEIVED AT LEAST 25 COMPLAINTS" OF THIS SORT. THIS HERE IS MY STEP TO ADD TO THIS NUMBER. I SUSPECT THAT, LIKE FOR OTHER USER, AN OVER-THE-AIR TESLA-IMPOSED SOFTWARE UPDATE DURING OCTOBER CAUSED THIS SUDDEN LIMIT OF MAXIMAL ABSOLUTE CHARGING LEVEL (EVEN THOUGH DISPLAYING THE 100%). FOR TESLA S MODELS, BATTERY DETERIORATION IS ESTIMATED AT 1-3 MILES RANGE/YEAR. I AM ATTACHING A FILE THAT SHOWS THE TRIP INFORMATION RECORDED BY A SMARTCHARGE DEVICE WE HAVE IN OUR CAR (HTTPS://SMARTCHARGERHODEISLAND.FLEETCARMA.COM). IT SHOWS THE BATTERY AS CHARGED TO 96% CAPACITY THIS MORNING (WE CHARGED AT OUR HOUSE OVER NIGHT). NORMALLY THIS WOULD CORRESPOND TO A DISPLAYED RANGE OF 260 MILES, BUT THE DISPLAYED RANGE WAS ONLY 218 MILES (WHEN STARTING A SHORT <1-MILE TRIP AT 10:08AM).

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. IS THIS CAR AT RISK OF NON-CRASH FIRE? IS IT SAFE TO PARK IN MY GARAGE? SINCE TESLA HAS REFUSED TO ANSWER ANY OF THE ABOVE QUESTIONS AND ONLY MADE VAGUE STATEMENTS IMPLYING A SAFETY RISK - TO THE PRESS, NOT TO ME - I SEEK DEFINITIVE ANSWERS FROM AN NHTSA INVESTIGATION.

SOMETIME IN MAY OF THIS YEAR TESLA BY UPDATES REDUCED MY BATTERY RANGE BY 25 TO 30 MILES. MY VEHICLE WAS STATIONARY IN MY GARAGE. MADE AN APPOINTMENT WITH TESLA AND 3 DAYS BEFORE THE APPOINTMENT TESLA NOTIFIED ME THEY DID A REMOTE TEST ON MY BATTERY AND SAID IT WAS OK AND CANCELLED MY APPOINTMENT NOW THEY DON'T RESPOND TO MY INQUIRES

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. IS THIS CAR AT RISK OF NON-CRASH FIRE? IS IT SAFE TO PARK IN MY GARAGE? SINCE TESLA HAS REFUSED TO ANSWER ANY OF THE ABOVE QUESTIONS AND ONLY MADE VAGUE STATEMENTS IMPLYING A SAFETY RISK - TO THE PRESS, NOT TO ME - I SEEK DEFINITIVE ANSWERS FROM AN NHTSA INVESTIGATION.

SOMETIME IN MAY OF THIS YEAR TESLA BY UPDATES REDUCED MY BATTERY RANGE BY 25 TO 30 MILES. MY VEHICLE WAS STATIONARY IN MY GARAGE. MADE AN APPOINTMENT WITH TESLA AND 3 DAYS BEFORE THE APPOINTMENT TESLA NOTIFIED ME THEY DID A REMOTE TEST ON MY BATTERY AND SAID IT WAS OK AND CANCELLED MY APPOINTMENT NOW THEY DON'T RESPOND TO MY INQUIRES

WHEN I PURCHASED MY CAR LESS THAN A YEAR AGO, IT CAME WITH A 50,000 MILE, 4 YEAR "NEW CAR" WARRANTY ALTHOUGH IT WAS A USED CAR WITH APPROX 25K MILES. WITHIN 6 MONTHS, AN UPDATE CAME OUT OVER THE AIR AND CHANGED MY SOFTWARE, AND ULTIMATELY LEAD TO A RANGE LOSS OF APPROX 40 MILES AND AN INCREASE IN CHARGING TIME BY APPROX 3X BECAUSE TESLA, ADMITTEDLY THROUGH THEIR SERVICE TEXTS, HAS LIMITED THE CHARGING ON MY CAR TO "PRESERVE BATTERY LIFE." THIS IS AKIN TO SELLING ME A 8 CYLINDER CAR, AND LIMITING IT TO 6 TO NOT HAVE TO CHANGE ENGINE. THE CAR HAS BECOME ALMOST UNUSABLE AS IT TAKES 3 HOURS TO CHARGE WHEN IT USED TO TAKE 45 MINUTES. THE CAR WAS ABLE TO GET A FULL 116 KW FOR AN EXTENDED PERIOD OF TIME WHEN THE BATTERY WAS BELOW 15%-30% AND THE CHARGING WOULD GRADUALLY (OVER 45 MINUTES) DROP TO ABOUT 40KW. NOW IT STARTS AT AROUND 110 KW AND QUICKLY (WITHIN 5 MINUTES) DROPS TO BELOW 80KW. IT TAPERS OFF AND CHARGES AROUND AN AVERAGE OF 35-40 KW. TESLA SHOULD BE CHANGING THE BATTERIES AS THEY KNOWINGLY ARE DOING THIS TO STOP THE BATTERY FROM OVER HEATING AND STARTING ON FIRE. THIS IS A HAZARD AND TESLA, INSTEAD OF REPLACING THE PART WITH A WARRANTY, LIMITS THE PERFORMANCE OF THE VEHICLE WITHOUT TELLING THE OWNER.

WHEN I PURCHASED MY CAR LESS THAN A YEAR AGO, IT CAME WITH A 50,000 MILE, 4 YEAR "NEW CAR" WARRANTY ALTHOUGH IT WAS A USED CAR WITH APPROX 25K MILES. WITHIN 6 MONTHS, AN UPDATE CAME OUT OVER THE AIR AND CHANGED MY SOFTWARE, AND ULTIMATELY LEAD TO A RANGE LOSS OF APPROX 40 MILES AND AN INCREASE IN CHARGING TIME BY APPROX 3X BECAUSE TESLA, ADMITTEDLY THROUGH THEIR SERVICE TEXTS, HAS LIMITED THE CHARGING ON MY CAR TO "PRESERVE BATTERY LIFE." THIS IS AKIN TO SELLING ME A 8 CYLINDER CAR, AND LIMITING IT TO 6 TO NOT HAVE TO CHANGE ENGINE. THE CAR HAS BECOME ALMOST UNUSABLE AS IT TAKES 3 HOURS TO CHARGE WHEN IT USED TO TAKE 45 MINUTES. THE CAR WAS ABLE TO GET A FULL 116 KW FOR AN EXTENDED PERIOD OF TIME WHEN THE BATTERY WAS BELOW 15%-30% AND THE CHARGING WOULD GRADUALLY (OVER 45 MINUTES) DROP TO ABOUT 40KW. NOW IT STARTS AT AROUND 110 KW AND QUICKLY (WITHIN 5 MINUTES) DROPS TO BELOW 80KW. IT TAPERS OFF AND CHARGES AROUND AN AVERAGE OF 35-40 KW. TESLA SHOULD BE CHANGING THE BATTERIES AS THEY KNOWINGLY ARE DOING THIS TO STOP THE BATTERY FROM OVER HEATING AND STARTING ON FIRE. THIS IS A HAZARD AND TESLA, INSTEAD OF REPLACING THE PART WITH A WARRANTY, LIMITS THE PERFORMANCE OF THE VEHICLE WITHOUT TELLING THE OWNER.

TESLA REMOVED MILES FROM MY BATTERY CAPACITY BY OVER 25 MILES BY REMOTE DOWNLOADS THE VEHICLE WAS STATIONARY IN MY GARAGE I CONTACTED THEM AND THEY DID A REMOTE TEST AND SAID THE BATTERY WAS FINE AND THE DOWNLOAD WAS THE CAUSE AND THEY WOULD RETURN THE MILES THRU FUTURE DOWNLOADS . IT HASN'T HAPPENED AND THEY WON'T RESPOND ANYMORE

TESLA REMOVED MILES FROM MY BATTERY CAPACITY BY OVER 25 MILES BY REMOTE DOWNLOADS THE VEHICLE WAS STATIONARY IN MY GARAGE I CONTACTED THEM AND THEY DID A REMOTE TEST AND SAID THE BATTERY WAS FINE AND THE DOWNLOAD WAS THE CAUSE AND THEY WOULD RETURN THE MILES THRU FUTURE DOWNLOADS . IT HASN'T HAPPENED AND THEY WON'T RESPOND ANYMORE

SINCE MAY SOFTWARE UPDATES, I DON'T KNOW THE REAL REASON WHY TESLA LIMIT MY CAR'S BATTERY: MAYBE TO SHUT OFF A SINGLE BATTERY MODULE LIKE THE ONE THAT CAUSED A CAR TO CATCH FIRE IN SHANGHAI (SAME YEAR MODEL AS MY CAR)... OR DECREASE THE BATTERY VOLTAGE TO REDUCE POTENTIAL FIRE...BUT IS IT RIGHT AND LEGAL THAT I PAID FOR A TOP OF THE LINE PERFORMANCE MODEL S P85D AND NOW TESLA LIMITED IT TO ONLY 68-69 KWH? I WOULD NOT MIND IF I PAID FOR 70 KWH AND BE LIMITED BY TESLA TO 68 KWH, BUT MY BATTERY IS 85 KWH AND LIMITED TO ONLY 68KWH! THE POWER ALSO SEEMED TO BE REDUCED AND CHARGING IS TAKING MUCH LONGER. WHAT MADE ME REALLY MAD IS THAT TESLA WENT BEHIND MY BACK AND CHEATED LIKE THAT USING OTA UPDATES.

SINCE MAY SOFTWARE UPDATES, I DON'T KNOW THE REAL REASON WHY TESLA LIMIT MY CAR'S BATTERY: MAYBE TO SHUT OFF A SINGLE BATTERY MODULE LIKE THE ONE THAT CAUSED A CAR TO CATCH FIRE IN SHANGHAI (SAME YEAR MODEL AS MY CAR)... OR DECREASE THE BATTERY VOLTAGE TO REDUCE POTENTIAL FIRE...BUT IS IT RIGHT AND LEGAL THAT I PAID FOR A TOP OF THE LINE PERFORMANCE MODEL S P85D AND NOW TESLA LIMITED IT TO ONLY 68-69 KWH? I WOULD NOT MIND IF I PAID FOR 70 KWH AND BE LIMITED BY TESLA TO 68 KWH, BUT MY BATTERY IS 85 KWH AND LIMITED TO ONLY 68KWH! THE POWER ALSO SEEMED TO BE REDUCED AND CHARGING IS TAKING MUCH LONGER. WHAT MADE ME REALLY MAD IS THAT TESLA WENT BEHIND MY BACK AND CHEATED LIKE THAT USING OTA UPDATES.

STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. HTTPS://WWW.THEVERGE.COM/2019/5/16/18627746/TESLA-FIRE-BATTERY-SOFTWARE-UPDATE-MODEL-S-X HTTPS://JALOPNIK.COM/TESLA-IS-UPDATING-BATTERY-SOFTWARE-AFTER-A-MODEL-S-CATC-1834794877

STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. HTTPS://WWW.THEVERGE.COM/2019/5/16/18627746/TESLA-FIRE-BATTERY-SOFTWARE-UPDATE-MODEL-S-X HTTPS://JALOPNIK.COM/TESLA-IS-UPDATING-BATTERY-SOFTWARE-AFTER-A-MODEL-S-CATC-1834794877

THE HOME CHARGING UNIT WAS OVERHEATING CAUSING A FAILURE OF THE MAIN CIRCUIT BREAKER FOR MY HOUSE. THE WEAR ON THE MAIN CIRCUIT BREAKER WAS SEVERE ENOUGH THAT THE BREAKER HAD TO BE REPLACED OR WOULD HAVE BEEN A FIRE HAZARD FOR THE HOUSE. THE CAR WAS NOT MOVING AND IN THE GARAGE AT THE TIME.

THE HOME CHARGING UNIT WAS OVERHEATING CAUSING A FAILURE OF THE MAIN CIRCUIT BREAKER FOR MY HOUSE. THE WEAR ON THE MAIN CIRCUIT BREAKER WAS SEVERE ENOUGH THAT THE BREAKER HAD TO BE REPLACED OR WOULD HAVE BEEN A FIRE HAZARD FOR THE HOUSE. THE CAR WAS NOT MOVING AND IN THE GARAGE AT THE TIME.

ON MAY 20, 2019, THIS CAR WAS ISSUED A FORCED, OTA-UPDATE FROM TESLA, VERSIONS 2019.16.1 AND 2019.16.2 AS A RESULT OF WHAT IS BELIEVED TO BE A RESPONSE TO THE SERIES OF MULTIPLE BATTERY FIRES WORLDWIDE INVOLVING TESLA'S ELECTRIC VEHICLES. WITHOUT DISCLOSING WHAT THE SOFTWARE UPDATES WOULD DO OR WHAT NEGATIVE AFFECTS THEY WOULD HAVE, TESLA FORCED THESE UPDATES WITHOUT TELLING MY CLIENT AND OTHER AFFECTED OWNERS THAT THEIR BATTERIES WOULD BE LIMITED AND CHARGING SPEEDS WOULD BE THROTTLED, EFFECTIVELY AND SIGNIFICANTLY DECREASING THE RANGE AND SPEED OF CHARGING FOR THEIR CARS. TESLA ADVERTISED MY CLIENT'S SPECIFIC YEAR, MAKE AND MODEL (2015 MODEL S 70D) AS HAVING AN APPROXIMATE EPA ESTIMATED 240 MILES OF RANGE. THIS CASE HAS BEEN FILED AS A CLASS ACTION WHICH IS ALREADY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NUMBER 5:19-CV-04596-VKD, BY THE NAMED CLASS PLAINTIFF AND REPRESENTATIVE DAVID RASMUSSEN. THIS OFFICE REPRESENTS MR. RASMUSSEN, AS WELL AS MR. LIN AND VARIOUS ADDITIONAL OWNERS OF THESE AFFECTED VEHICLES, INCLUDING RESIDENTS IN DIFFERENT STATES ACROSS THE COUNTY. TO DATE, TESLA HAS PROFFERED THE EXPLANATION THAT THE UPDATES WERE DONE IN ORDER TO PROMOTE THE HEALTH AND BATTERY LONGEVITY FOR THE VEHICLES, HOWEVER, THERE IS A CORRELATION BETWEEN THE AGE OF THESE CARS, THE RECENT FIRES, AND ANY CORRESPONDING WARRANTIES WITH THESE CARS BY WHICH TESLA APPEARS TO TRY AND AVOID. THUS, CUSTOMERS ARE LEFT COMPLETELY WITHOUT ANY REMEDY TO THE ISSUES CAUSED BY TESLA, AS NCDS ARBITRATORS ACROSS THE U.S. ARE UNABLE TO COME TO TERMS WITH THE FACT THAT TESLA HAS COMMITTED THESE ILLEGAL, UNFAIR, DECEPTIVE, AND FRAUDULENT ACTS, OR ARE UNABLE TO DUE TO THE LIMITED SCOPE AND REQUIREMENTS BY WHICH NCDS ARBITRATORS ARE BOUND TO.

ON MAY 20, 2019, THIS CAR WAS ISSUED A FORCED, OTA-UPDATE FROM TESLA, VERSIONS 2019.16.1 AND 2019.16.2 AS A RESULT OF WHAT IS BELIEVED TO BE A RESPONSE TO THE SERIES OF MULTIPLE BATTERY FIRES WORLDWIDE INVOLVING TESLA'S ELECTRIC VEHICLES. WITHOUT DISCLOSING WHAT THE SOFTWARE UPDATES WOULD DO OR WHAT NEGATIVE AFFECTS THEY WOULD HAVE, TESLA FORCED THESE UPDATES WITHOUT TELLING MY CLIENT AND OTHER AFFECTED OWNERS THAT THEIR BATTERIES WOULD BE LIMITED AND CHARGING SPEEDS WOULD BE THROTTLED, EFFECTIVELY AND SIGNIFICANTLY DECREASING THE RANGE AND SPEED OF CHARGING FOR THEIR CARS. TESLA ADVERTISED MY CLIENT'S SPECIFIC YEAR, MAKE AND MODEL (2015 MODEL S 70D) AS HAVING AN APPROXIMATE EPA ESTIMATED 240 MILES OF RANGE. THIS CASE HAS BEEN FILED AS A CLASS ACTION WHICH IS ALREADY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NUMBER 5:19-CV-04596-VKD, BY THE NAMED CLASS PLAINTIFF AND REPRESENTATIVE DAVID RASMUSSEN. THIS OFFICE REPRESENTS MR. RASMUSSEN, AS WELL AS MR. LIN AND VARIOUS ADDITIONAL OWNERS OF THESE AFFECTED VEHICLES, INCLUDING RESIDENTS IN DIFFERENT STATES ACROSS THE COUNTY. TO DATE, TESLA HAS PROFFERED THE EXPLANATION THAT THE UPDATES WERE DONE IN ORDER TO PROMOTE THE HEALTH AND BATTERY LONGEVITY FOR THE VEHICLES, HOWEVER, THERE IS A CORRELATION BETWEEN THE AGE OF THESE CARS, THE RECENT FIRES, AND ANY CORRESPONDING WARRANTIES WITH THESE CARS BY WHICH TESLA APPEARS TO TRY AND AVOID. THUS, CUSTOMERS ARE LEFT COMPLETELY WITHOUT ANY REMEDY TO THE ISSUES CAUSED BY TESLA, AS NCDS ARBITRATORS ACROSS THE U.S. ARE UNABLE TO COME TO TERMS WITH THE FACT THAT TESLA HAS COMMITTED THESE ILLEGAL, UNFAIR, DECEPTIVE, AND FRAUDULENT ACTS, OR ARE UNABLE TO DUE TO THE LIMITED SCOPE AND REQUIREMENTS BY WHICH NCDS ARBITRATORS ARE BOUND TO.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE INSTRUMENT PANEL SCREEN WAS ILLEGIBLE BECAUSE IT WAS FILLED WITH A LIQUID THAT STARTED TO LEAK. THE VEHICLE WAS TAKEN TO TESLA (3555 MANCHESTER TRAFFIC WAY, KANSAS CITY, MO 64129) WHERE IT WAS DETERMINED THAT THE INSTRUMENT PANEL SCREEN NEEDED TO BE REPLACED, NOT READABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *BF*JB

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE INSTRUMENT PANEL SCREEN WAS ILLEGIBLE BECAUSE IT WAS FILLED WITH A LIQUID THAT STARTED TO LEAK. THE VEHICLE WAS TAKEN TO TESLA (3555 MANCHESTER TRAFFIC WAY, KANSAS CITY, MO 64129) WHERE IT WAS DETERMINED THAT THE INSTRUMENT PANEL SCREEN NEEDED TO BE REPLACED, NOT READABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *BF*JB

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE INSTRUMENT PANEL SCREEN WAS ILLEGIBLE BECAUSE IT WAS FILLED WITH A LIQUID THAT STARTED TO LEAK. THE VEHICLE WAS TAKEN TO TESLA (3555 MANCHESTER TRAFFIC WAY, KANSAS CITY, MO 64129) WHERE IT WAS DETERMINED THAT THE INSTRUMENT PANEL SCREEN NEEDED TO BE REPLACED, NOT READABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *BF*JB

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE INSTRUMENT PANEL SCREEN WAS ILLEGIBLE BECAUSE IT WAS FILLED WITH A LIQUID THAT STARTED TO LEAK. THE VEHICLE WAS TAKEN TO TESLA (3555 MANCHESTER TRAFFIC WAY, KANSAS CITY, MO 64129) WHERE IT WAS DETERMINED THAT THE INSTRUMENT PANEL SCREEN NEEDED TO BE REPLACED, NOT READABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *BF*JB

THERE IS A FLAW IN THE TESLA EMMC WHICH WILL INEVITABLY CAUSE A CRITICAL PORTION OF THE CHIP TO FAIL PREMATURELY, DUE TO CONSTANT EXCESSIVE LOGGING WITHIN THE TOUCHSCREEN SYSTEM. ULTIMATELY THE MEMORY CHIP FAILS AND THE TOUCHSCREEN GOES BLACK, PLACING THE CAR IN LIMP HOME MODE, THE PARKING SENSORS AND REAR VIEW CAMERA NO LONGER WORK, IT WILL NOT CHARGE AND EFFECTIVELY BECOMES UN-DRIVABLE WHEN THE BATTERY RUNS OUT. THE EMMC IS A LINCHPIN COMPONENT FOR THE FUNCTIONALITY OF THE CAR. THE EMMC, THOUGH IT DOES NOT CONTROL THE CAR'S PROPULSION, BRAKING OR STEERING, IS THE HEART OF THE TOUCHSCREEN WHICH IS USED TO TURN ON HEADLIGHTS, ADJUST HVAC AND ALL CAR SETTINGS RUN THROUGH THE TOUCHSCREEN. THE HVAC UNIT NOW HAS A "DOG MODE" WHICH KEEPS THE CABIN COOL FOR DOGS OR OCCUPANTS WAITING IN CAR. THE FAILURE OF THE TOUCHSCREEN UNIT WHILE IN DOG MODE COULD RESULT IN HEAT-RELATED FATALITY, SHOULD AN OWNER. FOR MORE INFORMATION HERE ARE SOME REFERENCES: - VIDEO SHOWING AN ENGINEER WHO'S HELPED SEVERAL HUNDRED CUSTOMERS DISABLE LOGGING BETWEEN MINUTES 8 THROUGH 12: HTTPS://YOUTU.BE/O-7B1WAOJ9Q?T=499 - A RECENT ARTICLE EXPLAINING THE FLAW: HTTPS://WWW.THEDRIVE.COM/NEWS/27945/A-SINGLE-COMPONENT-CAN-BRICK-OLDER-TESLAS-AND-TESLA-WONT-FIX-IT THIS HAS BEEN A KNOWN PROBLEM BY THE TESLA OWNERS COMMUNITY FOR UPWARDS OF A YEAR NOW AND REQUIRES A SIMPLE SOFTWARE UPDATE TO REMEDY - DISABLE LOGGING TO EMMC MEMORY. ACCORDING TO OTHER OWNERS, THIS PROBLEM EXISTS ON ALL CURRENT AND PAST TESLA MODELS AND IT IS A MATTER OF "WHEN" NOT "IF" FOR ALL CHIPS TO FAIL UNLESS THEY MAKE A CHANGE TO THEIR SOFTWARE LOGGING.

THERE IS A FLAW IN THE TESLA EMMC WHICH WILL INEVITABLY CAUSE A CRITICAL PORTION OF THE CHIP TO FAIL PREMATURELY, DUE TO CONSTANT EXCESSIVE LOGGING WITHIN THE TOUCHSCREEN SYSTEM. ULTIMATELY THE MEMORY CHIP FAILS AND THE TOUCHSCREEN GOES BLACK, PLACING THE CAR IN LIMP HOME MODE, THE PARKING SENSORS AND REAR VIEW CAMERA NO LONGER WORK, IT WILL NOT CHARGE AND EFFECTIVELY BECOMES UN-DRIVABLE WHEN THE BATTERY RUNS OUT. THE EMMC IS A LINCHPIN COMPONENT FOR THE FUNCTIONALITY OF THE CAR. THE EMMC, THOUGH IT DOES NOT CONTROL THE CAR'S PROPULSION, BRAKING OR STEERING, IS THE HEART OF THE TOUCHSCREEN WHICH IS USED TO TURN ON HEADLIGHTS, ADJUST HVAC AND ALL CAR SETTINGS RUN THROUGH THE TOUCHSCREEN. THE HVAC UNIT NOW HAS A "DOG MODE" WHICH KEEPS THE CABIN COOL FOR DOGS OR OCCUPANTS WAITING IN CAR. THE FAILURE OF THE TOUCHSCREEN UNIT WHILE IN DOG MODE COULD RESULT IN HEAT-RELATED FATALITY, SHOULD AN OWNER. FOR MORE INFORMATION HERE ARE SOME REFERENCES: - VIDEO SHOWING AN ENGINEER WHO'S HELPED SEVERAL HUNDRED CUSTOMERS DISABLE LOGGING BETWEEN MINUTES 8 THROUGH 12: HTTPS://YOUTU.BE/O-7B1WAOJ9Q?T=499 - A RECENT ARTICLE EXPLAINING THE FLAW: HTTPS://WWW.THEDRIVE.COM/NEWS/27945/A-SINGLE-COMPONENT-CAN-BRICK-OLDER-TESLAS-AND-TESLA-WONT-FIX-IT THIS HAS BEEN A KNOWN PROBLEM BY THE TESLA OWNERS COMMUNITY FOR UPWARDS OF A YEAR NOW AND REQUIRES A SIMPLE SOFTWARE UPDATE TO REMEDY - DISABLE LOGGING TO EMMC MEMORY. ACCORDING TO OTHER OWNERS, THIS PROBLEM EXISTS ON ALL CURRENT AND PAST TESLA MODELS AND IT IS A MATTER OF "WHEN" NOT "IF" FOR ALL CHIPS TO FAIL UNLESS THEY MAKE A CHANGE TO THEIR SOFTWARE LOGGING.

REAR DRIVER DOOR HANDLE STOPPED PRESENTING RESTRICTING ACCESS TO THE CAR. THIS IS A WELL KNOWN COMMON BREAK ON CARS WITH SOME CARS EXPERIENCING AS MANY AS 6 DOOR HANDLES BREAKING.

REAR DRIVER DOOR HANDLE STOPPED PRESENTING RESTRICTING ACCESS TO THE CAR. THIS IS A WELL KNOWN COMMON BREAK ON CARS WITH SOME CARS EXPERIENCING AS MANY AS 6 DOOR HANDLES BREAKING.

REPORTEDLY A 2015 TESLA MODEL S ON "AUTOPILOT" CRASHED INTO A LAGUNA BEACH POLICE PATROL VEHICLE ON TUESDAY ABOUT 11AM 5-29-18 @ 20652 LAGUNA CANYON ROAD, LAGUNA BEACH, CALIFORNIA. THE DRIVER OF THE TESLA WAS INJURED. THE DRIVER IS PROBABLY AT FAULT FOR INATTENTIVE DRIVING, HOWEVER THE HYPE FROM TESLA, ELON MUSK AND THE CULT FOLLOWING HAVE CONTRIBUTED TO TESLA DRIVERS DRIVING RECKLESSLY BY OVERHYPING THE SAFETY AND AUTONOMY OF TESLA VEHICLES. IT SEEMS THE VEHICLE LEFT THE DRIVING LANE AND ENTERED THE PARKING LANE AT THE SIDE OF THE ROAD. REPORTEDLY ELON MUSK AND OTHER MANAGEMENT REJECTED SENSORS AND OTHER TECHNOLOGY THAT COULD HAVE IMPROVED SAFETY AND AUTONOMY. REPORTEDLY TESLA MANAGEMENT REJECTED REQUESTS BY THEIR OWN ENGINEERS THAT WANTED LIDAR, EYE SENSING AND OTHER TECHNOLOGY THAT WOULD HAVE IMPROVED SAFETY. TESLA HAS A HISTORY OF CENSORING SAFETY ADVOCATES AND TRYING TO CENSOR THE MEDIA, THUS PREVENTING WHISTLEBLOWERS FROM IMPROVING SAFETY THROUGH PUBLIC AWARENESS. TESLA ALSO HAS A HISTORY OF SCAPEGOATING THEIR OWN CUSTOMERS AND OTHER TESLA DRIVERS; TO DRAW ATTENTION AWAY FROM THE FAULTS OF TESLA. THE "SWISS CHEESE MODEL" INDICATES THAT MOST CRASHES INVOLVE SEVERAL CAUSAL/CONTRIBUTING FACTORS. THERE ALSO NEEDS TO BE MORE EMPHASIS ON THE PSYCHOLOGY OF "HUMAN FACTORS". TESLA HYPE AND TESLA CENSORSHIP OF MEDIA AND SAFETY ADVOCATES ARE SOME OF THE HUMAN FACTORS THAT IS CONTRIBUTING TO TESLA DRIVERS DRIVING MORE RECKLESSLY, UNSAFE AND ARROGANTLY.

REPORTEDLY A 2015 TESLA MODEL S ON "AUTOPILOT" CRASHED INTO A LAGUNA BEACH POLICE PATROL VEHICLE ON TUESDAY ABOUT 11AM 5-29-18 @ 20652 LAGUNA CANYON ROAD, LAGUNA BEACH, CALIFORNIA. THE DRIVER OF THE TESLA WAS INJURED. THE DRIVER IS PROBABLY AT FAULT FOR INATTENTIVE DRIVING, HOWEVER THE HYPE FROM TESLA, ELON MUSK AND THE CULT FOLLOWING HAVE CONTRIBUTED TO TESLA DRIVERS DRIVING RECKLESSLY BY OVERHYPING THE SAFETY AND AUTONOMY OF TESLA VEHICLES. IT SEEMS THE VEHICLE LEFT THE DRIVING LANE AND ENTERED THE PARKING LANE AT THE SIDE OF THE ROAD. REPORTEDLY ELON MUSK AND OTHER MANAGEMENT REJECTED SENSORS AND OTHER TECHNOLOGY THAT COULD HAVE IMPROVED SAFETY AND AUTONOMY. REPORTEDLY TESLA MANAGEMENT REJECTED REQUESTS BY THEIR OWN ENGINEERS THAT WANTED LIDAR, EYE SENSING AND OTHER TECHNOLOGY THAT WOULD HAVE IMPROVED SAFETY. TESLA HAS A HISTORY OF CENSORING SAFETY ADVOCATES AND TRYING TO CENSOR THE MEDIA, THUS PREVENTING WHISTLEBLOWERS FROM IMPROVING SAFETY THROUGH PUBLIC AWARENESS. TESLA ALSO HAS A HISTORY OF SCAPEGOATING THEIR OWN CUSTOMERS AND OTHER TESLA DRIVERS; TO DRAW ATTENTION AWAY FROM THE FAULTS OF TESLA. THE "SWISS CHEESE MODEL" INDICATES THAT MOST CRASHES INVOLVE SEVERAL CAUSAL/CONTRIBUTING FACTORS. THERE ALSO NEEDS TO BE MORE EMPHASIS ON THE PSYCHOLOGY OF "HUMAN FACTORS". TESLA HYPE AND TESLA CENSORSHIP OF MEDIA AND SAFETY ADVOCATES ARE SOME OF THE HUMAN FACTORS THAT IS CONTRIBUTING TO TESLA DRIVERS DRIVING MORE RECKLESSLY, UNSAFE AND ARROGANTLY.

ONE OF THE DOOR HANDLES IS NOT PRESENTING AND THEREFORE THE DOOR CANNOT BE OPENED. THIS HAPPENED TO A DIFFERENT DOOR HANDLE BUT IT WAS COVERED UNDER WARRANTY AT THAT TIME. NOW THAT MY CAR IS OUT OF WARRANTY, THEY ARE QUOTING ME $700-$1000 TO FIX THE DOOR HANDLE. THIS SEEMS TO BE A MANUFACTURING DEFECT BECAUSE MANY OTHERS ARE EXPERIENCING THIS ISSUE AS WELL. ANOTHER PROBLEM IS THAT WE NEVER KNOW WHEN EXACTLY THE HANDLES WILL RETURN TO ITS RECESSED POSITION. OUR KIDS HAVE OFTEN GOTTEN THEIR FINGERS CAUGHT IN BETWEEN AS THE HANDLE WAS RETRACTING CAUSING SIGNIFICANT PAIN. TO THE POINT WHERE THEY ARE AFRAID TO OPEN THE DOOR. THERE IS NO SENSOR (LIKE A GARBAGE DOOR OPENER) WHERE IT WILL REVERSE WHEN IT SENSES MOTION OR PRESSURE. THOUGH IT'S A COOL IDEA, BASIC NECESSITY AS A DOOR HANDLE SHOULD NOT CAUSE THIS MANY PROBLEMS.

ONE OF THE DOOR HANDLES IS NOT PRESENTING AND THEREFORE THE DOOR CANNOT BE OPENED. THIS HAPPENED TO A DIFFERENT DOOR HANDLE BUT IT WAS COVERED UNDER WARRANTY AT THAT TIME. NOW THAT MY CAR IS OUT OF WARRANTY, THEY ARE QUOTING ME $700-$1000 TO FIX THE DOOR HANDLE. THIS SEEMS TO BE A MANUFACTURING DEFECT BECAUSE MANY OTHERS ARE EXPERIENCING THIS ISSUE AS WELL. ANOTHER PROBLEM IS THAT WE NEVER KNOW WHEN EXACTLY THE HANDLES WILL RETURN TO ITS RECESSED POSITION. OUR KIDS HAVE OFTEN GOTTEN THEIR FINGERS CAUGHT IN BETWEEN AS THE HANDLE WAS RETRACTING CAUSING SIGNIFICANT PAIN. TO THE POINT WHERE THEY ARE AFRAID TO OPEN THE DOOR. THERE IS NO SENSOR (LIKE A GARBAGE DOOR OPENER) WHERE IT WILL REVERSE WHEN IT SENSES MOTION OR PRESSURE. THOUGH IT'S A COOL IDEA, BASIC NECESSITY AS A DOOR HANDLE SHOULD NOT CAUSE THIS MANY PROBLEMS.

I WAS PARKING IN MY USUAL PARKING SPOT IN A PARKING LOT AT MY OFFICE AT APPROXIMATELY 8:15 A.M. AS I APPROACHED MY PARKING SPOT, I SLOWED MY CAR BY PRESSING ON THE BRAKE AND MADE A 90 DEGREE TURN INTO MY PARKING SPOT. THE VEHICLE WAS SLOWING MOVING FORWARD AND WAS LESS THAN 10 FEET FROM WHERE I INTENDED TO STOP THE VEHICLE WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND CRASHED INTO THE CONCRETE WALL THAT WAS AT THE BASE OF MY PARKING SPOT, CAUSING THE CAR'S AIRBAGS TO DEPLOY. I DID NOT HAVE MY FOOT ON THE ACCELERATOR PEDAL AT THE TIME THE VEHICLE ACCELERATED INTO THE WALL. I INFORMED TESLA OF THE INCIDENT AND THEY TOLD ME THAT THE VEHICLE HAD EXPERIENCED 100% ACCELERATION IMMEDIATELY PRIOR TO THE COLLISION WITH THE WALL.)

I WAS PARKING IN MY USUAL PARKING SPOT IN A PARKING LOT AT MY OFFICE AT APPROXIMATELY 8:15 A.M. AS I APPROACHED MY PARKING SPOT, I SLOWED MY CAR BY PRESSING ON THE BRAKE AND MADE A 90 DEGREE TURN INTO MY PARKING SPOT. THE VEHICLE WAS SLOWING MOVING FORWARD AND WAS LESS THAN 10 FEET FROM WHERE I INTENDED TO STOP THE VEHICLE WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND CRASHED INTO THE CONCRETE WALL THAT WAS AT THE BASE OF MY PARKING SPOT, CAUSING THE CAR'S AIRBAGS TO DEPLOY. I DID NOT HAVE MY FOOT ON THE ACCELERATOR PEDAL AT THE TIME THE VEHICLE ACCELERATED INTO THE WALL. I INFORMED TESLA OF THE INCIDENT AND THEY TOLD ME THAT THE VEHICLE HAD EXPERIENCED 100% ACCELERATION IMMEDIATELY PRIOR TO THE COLLISION WITH THE WALL.)

TL* THE CONTACT OWNED A 2015 TESLA MODEL S. WHILE DRIVING 70 MPH WITH THE AUTO PILOT ENGAGED, THE AUTO PILOT STEERED THE VEHICLE TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO A METAL DIVIDER. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

TL* THE CONTACT OWNED A 2015 TESLA MODEL S. WHILE DRIVING 70 MPH WITH THE AUTO PILOT ENGAGED, THE AUTO PILOT STEERED THE VEHICLE TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO A METAL DIVIDER. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

ELECTRONIC PARKING, WHILE PARKING THE AUTOMOBILE IN THE GARAGE I PRESSED THE PARKING OPTION. THE AUTOMOBILE SURGED, RAMMED THE GARAGE, BACKED UP AND RAMMED THE GARAGE AGAIN AND CAREENED BACKWARDS INTO THE STREET.

ELECTRONIC PARKING, WHILE PARKING THE AUTOMOBILE IN THE GARAGE I PRESSED THE PARKING OPTION. THE AUTOMOBILE SURGED, RAMMED THE GARAGE, BACKED UP AND RAMMED THE GARAGE AGAIN AND CAREENED BACKWARDS INTO THE STREET.

WHILE USING THE AUTOPILOT ON A BUSY I-80 FREEWAY IN SAN FRANCISCO. I WAS DRIVING SOUTH AND IN THE MIDDLE LANE TRYING TO MAKE A LANE CHANGE INTO THE LEFT LANE. I HIT THE SPEED ADJUSTER KNOB INSTEAD OF THE TURN SIGNAL, THIS AUTOMATICALLY INCREASES THE SPEED OF THE CAR WITHOUT INTENDING TO PERFORM SUCH ACTION. THIS ACTION COULD PROVE FATAL IF A BICYCLIST OR OTHER BIKES IN THE CATEGORY ARE IN FRONT. THIS IS A DESIGN FLAW. THE TURN SIGNAL IS TOO CLOSE TO THE SPEED ADJUSTER KNOB, AND I COULD FORESEE A SAFETY INCIDENCE OCCURRING DUE TO THIS LAPSE. THANK YOU. *TR

WHILE USING THE AUTOPILOT ON A BUSY I-80 FREEWAY IN SAN FRANCISCO. I WAS DRIVING SOUTH AND IN THE MIDDLE LANE TRYING TO MAKE A LANE CHANGE INTO THE LEFT LANE. I HIT THE SPEED ADJUSTER KNOB INSTEAD OF THE TURN SIGNAL, THIS AUTOMATICALLY INCREASES THE SPEED OF THE CAR WITHOUT INTENDING TO PERFORM SUCH ACTION. THIS ACTION COULD PROVE FATAL IF A BICYCLIST OR OTHER BIKES IN THE CATEGORY ARE IN FRONT. THIS IS A DESIGN FLAW. THE TURN SIGNAL IS TOO CLOSE TO THE SPEED ADJUSTER KNOB, AND I COULD FORESEE A SAFETY INCIDENCE OCCURRING DUE TO THIS LAPSE. THANK YOU. *TR

TL* THE CONTACT OWNED A 2015 TESLA MODEL S. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 500.

TL* THE CONTACT OWNED A 2015 TESLA MODEL S. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 500.