2015 TESLA MODEL S Unknown Or Other Problems

My 2015 Tesla Model S has a serious safety issue where the vehicle suddenly reverts to Park while driving and will not stay in Drive. I had the car serviced at Tesla’s Austin Ridgepoint location, and they documented that the issue was “resolved” and “validated,” but the problem continues exactly the same. Tesla replaced the rear motor speed sensor, performed tests, and charged me $522 for the repair. However, the vehicle still cannot stay in Drive and remains unsafe to operate. After I reported that the repair did not fix the issue, Tesla deleted the entire service appointment and technician notes from my account, removing documentation of the failed repair. This is a critical safety defect involving unexpected shifting behavior and high-voltage component concerns. Tesla has not resolved the issue and has removed evidence of the repair attempt from my service history. I am requesting NHTSA assistance so Tesla properly addresses this safety hazard.

An investigation has been conducted into a persistent and widespread defect affecting the 2015 Tesla Model S and other early models equipped with the first-generation Media Control Unit (MCU1). This defect manifests as the physical degradation and spontaneous leakage of a sticky adhesive substance from the edges of the vehicle's central infotainment screen and instrument cluster. The leaking substance is not merely a cosmetic issue but presents a credible safety risk to vehicle occupants and the vehicle itself. The substance is a source of Volatile Organic Compounds (VOCs), a class of chemicals with a low boiling point that are known to off-gas into the ambient air, a problem exacerbated by high temperatures. Exposure to these compounds can lead to both acute and long-term health consequences, including respiratory irritation, headaches, and in some cases, serious chronic illnesses. Furthermore, the presence of flammable solvents and components within the adhesive, combined with the heat generated by the electronic components of the MCU1, creates a potential fire risk. This report is submitted to the NHTSA to provide a detailed, technical analysis of the adhesive degradation and leakage in the 2015 Tesla Model S. The purpose is to formally document this specific defect as a safety issue that warrants regulatory action, separate from but related to the manufacturer's previous recall for the MCU1's eMMC memory wear. It is essential to demonstrate that the adhesive failure is not a cosmetic inconvenience but a distinct material failure with serious implications for occupant health and vehicle safety. This report aims to provide the necessary evidence and analysis to support a formal investigation and a comprehensive recall that fully addresses this physical defect.

Hi, my trunk won't open when I press the button. This is the second occurrence that jas happend. When inside the trunk compartment the emergency cable to open the trunk is also not responsive and can not open the trunk. I think this is a big safety concern as the safety cord is there for a reason and in both cases id did not worked.

The car veered suddenly to the left (out of the left lane of a highway) while supervised in auto steer. The driver could not move the steering wheel to avoid a collision with the guardrail as the steering wheel had locked up. The collision warning didn’t sound and emergency brakes did not activate upon impact. The airbags were deployed and the car was totaled.

Car isn't cooling while supercharging. Problem originated while at Tesla Collision in Fort Lauderdale. Mike DiPietro, the general mgr stated they don't have a supercharger at Tesla Collision Fort Lauderdale to test it and they're not willing to drive it to the supercharger to test it because it's a service issue. When I dropped the car off it cooled while supercharging and now that it's not cooling while supercharging it presents a fire and safety hazard because it will only cool the moment the car is unplugged from the supercharger and then cools full blast for 45 minutes after the car is unplugged. I am well aware of the proper functioning of the cooling of 2015 Tesla Model S P90DL's because I have two of them and have since 2017. The fact that the cooling system kicks ONLY AFTER I UNPLUG from the supercharger clearly indicates the car sees a need to cool but because of a software issue. MIKE DIPIETRO, THE GENERAL MGR OF TESLA COLLISION FORT LAUDERDALE IS NOW THREATENING TO SUE ME BECAUSE I'M REPORTING A FIRE SAFETY/ACCELERATED BATTERY DEGRADATION ISSUE AND I SIMPLY WANT TO PICK THE CAR UP IN THE CONDITION WHICH i DELIVERED IT WHERE THE SUPERCHARGING WAS WORKING PROPERLY COOLING WHILE SUPERCHARGING. THREATENING LEGAL ACTION BECAUSE I'M REPORTING AN ISSUE THEY MAY NEED TO COORDINATE WITH TESLA SERVICE TO FIX AMOUNTS TO BULLYING. If I pick the car up it implies my consent the car is fixed and is NOT a fire safety hazard. They are unwilling to fix the supercharging fire the car is presenting because Tesla Service is a separate entity than Telsa Collision. This is NOT a valid excuse and reason not to fix this fire and safety issue. Please coordinate so that I may forward the chronological email chain which clearly shows the fire and safety issue can be clearly traced back to the [XXX] service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Issue is with the rear hatch (trunk) latching mechanism. The rear trunk latch has partially disengaged but will not completely release and open the trunk. This is a safety concern because the emergency release inside of the trunk (pull cable) does not fully release the trunk either. If a child or person were to be in the trunk they could not escape either from inside the trunk (emergency latch) or externally (unable to close or open physically or with electronic release).

EMMC failed prior to recall and was replaced by 3rd party vendor. Recall reimbursement was denied. Emailed Tesla multiple times without response

This is an updated video related to an issue I previously reported. I’m becoming increasingly concerned by the idea that Tesla’s recommended remediation is to replace the car’s MCU. However, the MCU in my car was upgraded to a newer version in July 2021. There are serious safety concerns with the need to perform a “soft reset” while the vehicle is operational (as seen in the video). Please feel free to reach out with any additional questions. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I'm writing following several months of an "Unresponsive Screen" issue in my car. I initially thought this was a symptom of cold weather but learned it was related to "corrupt files" after a visit to the local Tesla service center. A full detailed description of the issue video of the issue can be found in the description portion of this link: [XXX] . I was told the issue was resolved following a three-day visit to the service center from [XXX]. Unfortunately, I've continued to encounter the problem. There are obviously many concerns regarding safety and the inability to utilize all of the car's functions (e.g. headlights, child safety features, indoor lighting, etc.). Perhaps the greatest concern is the fact that I have to do a soft reset in order to restore functionality and the soft function can be performed while the vehicle is operating. The following video is a demonstration: [XXX] I was reassured there is nothing wrong with my hardware and that everything seems to be related to the "corrupt files" in the vehicle's software. Thanks in advance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown

While driving on the freeway, I thought I heard a rattling from the sunroof, and so I cracked the sunroof to 12% open, and then closed it again. The moment the sunroof closed, smoke with an electrical burn smell began billowing in through the air vents in the front of the car. We immediately opened the car windows to allow fresh air and exited the highway. Smoke continued to pour into the cabin while I pulled the car to the side of the road in a residential neighborhood. The car was parked within ~2 minutes of the smoke initiating. During this time, there were no warnings or hazards that I noticed on the dashboard. My family grabbed their immediate belongings and got out of the car, while I turned on the hazard lights, and also then exited the vehicle, popping the trunk of the car and the frunk to allow smoke to dissipate. The smoke didn’t seem to decrease after pulling to the side, nor opening and venting the car. After being at the side of the road for probably 1-2 minutes, a visible fire sprung up at the intersection of the hood/front windshield at which point I called 911. The fire quickly spread to consume the hood and cabin of the vehicle. Multiple explosions from the vehicle were seen and heard, sounding like gunshots at times, drawing many concerned neighbors from their homes. By the time the first responders arrived, the front of the car and cabin were largely consumed down to the metal framework, and the trunk had fallen shut and was also on-fire.

1)MCU1 flash memory failure in production from 2012 to 2018, part is available, but would require downing the car to remove/replace. 2)The symptoms of this failure include the loss of indicated gear state and reduced driver visibility from the loss of rearview camera, defrost/defog and exterior signal lighting which increases the risk of an accident. Driver display is black or booting up slowly during this time and the car can be put into gear and driven prior to the display showing DNR gear state making it a safety risk to anyone walking near the vehicle if it was accidently put into gear. 3)Issue was confirmed by Tesla and was told an update to MCU2 hardware at $2250 was needed at the customer (my) expense. The vehicle was under a full Tesla warranty, so I refused and asked them to fix this issue. Tesla Service cleared/freed up some memory but said the issue would return unless I paid to update to MCU2 hardware. The issue has returned as they stated. 4)Yes, by Tesla Service and Tesla Engineering. Both confirmed that this was a known issue with the MCU1 hardware in production from 2012 to 2018 and recommended that I (the customer) update the vehicle to MCU2 hardware for $2250. 5)There are no warning lamps or messages to inform the operator of an issue. Only the black driver display, but that doesn’t prevent the operator from putting the vehicle in gear. The symptoms start with slow driver display boot times and progressively get worse over time losing the rearview camera, defrost/defog and exterior lighting controls. The display lag becomes enough to be able to accidently put the car in drive or reverse without displaying indicated gear state on the dash making it a safety risk to anyone walking near the car.

The driver side screen and the central touch screen developed bubbles with multiple air fluid lines and bubbles. With the sun shining in from the side or rear of the vehicle, it made the screens nearly impossible to read. This created very unsafe driving conditions, as the driver was not able to see critical information from speed, dash board warnings, rear camera view and vital air conditioning functions such as defrost/defog. This was noticed within 1-2 days of having the recall repair for the VCM to upgrade 8GB eMMC. The Tesla Repair Center said the two events were not related. Ultimately, I was left to replace both screen through and infotainment system upgrade costing $2250.00.

Front passenger door randomly opens on it's own. Usually vehicle is parked but has happened at low speeds (under 30 mph). Advised it's the door handle which has been "fixed" twice before while under warranty. Tesla will no longer fix without charging (warranty expired). If it's the door handle or the door this needs to be a recall issue for Tesla to fix. Please recall! Data below is for most recent occurrence. This has happened at least 3 times this calendar year (2023).

When the car is put in parked mode the rear left door opens by itself causing a hazard to the passenger and/or to any nearby pedestrian.

Tesla is seemingly not producing replacement key fobs for early models. I have been attempting to order one for over two years and to my knowledge new stock has never once become available over that time. I have also checked with multiple dealerships in person. On older models, the key fob is required to operate the vehicle. I only have one working key fob. I am anxiously awaiting the day when it is lost or malfunctions and I am unable to rely on our only vehicle... seemingly indefinitely. Tesla cannot consider their mobile app as an alternative to physical key fob. I live in rural Vermont. It would be incredibly wreckless to rely on remote start/unlock. Internet connectivity is required on both the car and the mobile device on older models (newer models use Bluetooth locally).

I drove through 3 inches of water at about 20mph, Nothing else in the car got wet, it cause the car to go into shutdown mode with a high voltage error. We had hell getting it to neutral as the computer kept shutting down. I am still under warranty but they claim the seal fail because of high water yet nothing else got wet and is not under warranty, only the drive unit and the motors are. Well with out the battery connection to the motors the car does not run. I have tried to deal with them and they refuse to do anything about it. I think the seal was installed incorrectly at the factory to allow this to happen, I do have parts to view.

My instrument cluster is delaminating in my tesla model S. When I took it to the service center for the recall service the service center stated that the main screen was also delaminating. Service tech told me that the instrument cluster (and main screen) would eventually fail because of the delamination. I have had the car for less than 8 years. both the instrument cluster and the center screen have a lot to do with safe operation of the vehicle so I believe they should be replaced for free under recall or at least have a much cheaper upgrade option. It is extremely rare for any car to have a common problem of the intstument cluster delaminating and this should be a recall since it is an ongoing, common issue. This is a problem Telsa knows about and hasn't done anything to remedy for a reasonable price. They want $1,750 for the upgrade of the instrument cluster and the main center screen. I bought the car when they were talking about self driving features that are not even possible for this car so I was mislead on that too. Here is other documentation of this issue. https://www.carproblemzoo.com/tesla/models/instrument-cluster-panel-problems.php

I had the eMMC replaced under recall in December of 2021. The board failed again in December of 2022 resulting in all controls of the car being inaccessible, the center screen was black. I had no control of lights or HVAC and all the traction control, ABS, and emergency avoidance features were not working. Tesla told me there was no fix except to upgrade to the MCU2 computer which cost me $1,872. This was related to the original recall that didn't really fix the problem. The MCU just went dead, no waring.

Driver door of vehicle will unexpectedly and randomly unlatch and open whenever the vehicle is unlocked. While moving, as well as parked and when vehicle is unattended.

I brought the car in with working air, which included heating and a feature called Climate Keeper. I brought the car in with working Supercharging. I got the car back with broken Climate Keeper and soon after broken air, completely broken, and broken Supercharging. Also now the hood is bent.

Fatal Tesla Accident. Cause unknown. Vehicle suddenly left the highway resulting in fatal collision. Tesla model 2015 S D

Hello, from what I’m told I need to replace the steering wheel controls, airbag and steering wheel harness for the horn to work.

My rear trunk lid failed to open and when I tried to open it with the emergency release cable instead the vehicle, that failed to open the back trunk lid.

This is in regards to the same complaint about the Tesla charging at the super charging being very slow on my vehicle. I went to Canada with the car charging and it was ridiculously slow even though it was at various superchargers

The screen behind the steering wheel on the TESLA forms bubbles on the screen which is a common problem with these vehicles. The screen behind has controls of the vehicle and there is a fluid that leaks behind and is causing this issue. Tesla doesn’t want to accept it and repair it but so many customers with models prior to 2016 have the same problem.

With my 2015 Tesla Model S. The touchscreen component that controls rear backup camera, sound volume levels, air conditioning, mirror fold capabilities, basically all the car component settings that can be configured freezes mid drive or on car startup and the touch capabilities stop being responsive. This can also be a danger because it prevents turning sound down on radio/music in the event say EMS or ambulances are near. I have read limited other reports of this online for their MCU1 component. NHTSA forced them to do a recall on the daughterboard emmc memory issue and this feels similar. Tesla says they checked all my hardware components via remote diagnostics and the hardware checks out. The only "fix" right now is hard rebooting my car mid drive which can be scary as it causes center screen to blacken out and a 4-5 minute reboot cycle mid drive required. I plan to capture a video of this seeming software bug as well for my report to Tesla and could provide to NHTSA as well.

Like everyone else who owns an early Model S, we have had numerous issues with our door handles. A couple were replaced under warranty, but now the car is out of warranty. The design is OBVIOUSLY defective. Our best friends have the same car and they have had to replace all four of them. Our car just started opening two of the doors randomly. Not just unlocking, its actually opening the doors all the way. This is seriously concerning to me. Tesla wants $700 to fix the doors. It would seem to me that Tesla needs to recall these handles or at least fix them for free as issues arise for people. Its NOT okay to have doors that randomly pop open with children in the back seat. So dumb! Please help!

Instrument cluster is coming apart at edges and progressing into the actual display area. This will cause speedometer and other information to be distorted or unreadable. It appears as though the glue used to assemble the display is deteriorating and causing the issue. The dealer has explained that it is a common issue with these vehicles. The suggested repair would cost approximately $1500. This seems unreasonable for an obvious manufacturing defect affecting many vehicles. I have included pictures of my instrument panel as well as others with the same issue.

The Navigation system stops and doesn't start. Checking on Google, I see that this has happened to many Tesla Model S owners who have an older model. This is because of a chip store card that fails after 4-6 years. On a long drive, this doesn't take us to the next super charger. This can cause the car to stop suddenly when it runs out of charge, and create risk for drivers and for other vehicles on the road too. The navigation is important on Teslas to know that one can safely complete her journey without running out of charge.

The current mcu is useless. Freezes and restarts. It's really slow to utilize

No early alert before slamming on the brakes, only tapping a rear bumper on a 1999 Toyota Tundra. No damage to the Toyota but to my surprise, the insurance company said the Tesla's totaled. The airbags for the driver were deployed only, with no other passengers in the car. Quite a loud noise. I have an EDR report, not sure how to interpret it. Did not hear any warning lamps. Fortunately, both the other driver and I suffered no injuries. I would like to find out exactly what happened.

A recall for my main media control unit was announced in March 2021. I have STILL not received the replacement unit from Tesla. My main screen goes black while driving. I lose ability to control HVAC, navigation, music, suspension, security etc. I also am unable sometimes to drive the vehicle from standing as the car will "reboot" unexpectedly.

Trunk states it's open, but it's closed. I can't reset it. When I crawled into the area to use the safety pull cord to open it, nothing happened! Well, the pull cord broke. What if I'd been kidnapped and put in there?? I cannot open the hatch and it looks like an expensive repair from what I've read online. Surely this is a safety issue and should be covered under a recall.

Sometime about a month ago, when driving along the Capitol Expressway going home, the huge Center Console screen suddenly went blank for a few seconds. With the screen off, most vehicle controls as not accessible. Since i was near a Supercharging Station, i parked there and performed reset while proceeding to charge. After a few minutes, screen went back on.

The MCU on my vehicle has failed four separate times while I was driving, causing loss of air conditioning, navigation, rear view mirror and other safety features. It was scary each time it happened and I feared that I would lose control of the vehicle.

Hello, My driver's side door handle broke back in November/December of 2020. As a result, it prevented me from entering the car on the driver's side. I had it repaired in December 2020. Now, my passenger side door handle has broken as well. My concern here is that if there is an accident where the car is on fire, etc., and the passenger(s) inside my car are unconscious, that someone from outside the car would have a difficult time opening the door to pull them out. they wold need to break the glass and pull them out through the window. Although this is an option/workaround, I believe it puts all passengers in the car at risk of sever injury or death if this type of situation is experiences and time of essence it critical. I'm submitting this information b/c I believe that with the multiple door handle failures that this creates a significant risk to the safety of passengers in my Tesla. As a result, I think a more robust longer term solution is needed for the Tesla Model S. Thanks, Trevor

Tesla was to rebate the money for the VCM Daughterboard and did NOT. We have been trying to collect this money for over a year!

I received an “important safety recall” letter from Tesla, dated July 14, 2021. This is to replace the embedded MultiMediaCard (eMMC) in the media control unit. The instructions were to set up an appointment with Tesla to replace the VCM daughter board with on containing an enhanced eMMC. Yesterday, upon receiving the letter, I created an appointment for this Friday per Tesla’s instructions. I received confirmation of the appointment. Today I received a message from Tesla: “For this recall, unless you are currently experiencing issues with this touchscreen that we are able to verify, we will not be replacing it at this time. Please let us know if you have any other concerns, otherwise we will close this work order.” I wrote back asking for them not to cancel my appointment. I have had the main screen “blank out” with no controls. This also turns off my air conditioner, rear camera, and other controls. This screen has gone out three times over the past year. I’m concerned that they are not going to fulfill their obligation for me and others who have these cars and are experiencing the same problem. I have asked Tesla to remedy the situation and have not heard back.

While backing out of the driveway I heard a loud crack and grinding noise when turning the wheel to pull out into the street. Upon stopping a checking where the noise was coming I found that the left lower fore link completely sheared/ cracked off and the wheel was up against the back of the wheel well. ***The area where the wheel was backed up against (Completely tore the liner) has the cooling tubing (now leaking) & a high voltage wireline. This could've resulted in serious issues if we were traveling at higher speeds. Tesla has failed to reach out and call back regarding the issue and the vehicle is rendered completely useless/ undrivable. I've owned many vehicles and this is most certainly NOT NORMAL WARE AND TARE! This is a big safety issue and needs to be addressed ASAP. Thank god my family wasn't on the highway or any road above 5MPH when this happened. The damage would've been catastrophic.

Tesla refuses to provide the recall service despite my vehicle VIN being on the recall list

Battery Range diminished and Battery Charging since Software update decrease speed to very slow.

Tesla Model S door handles are futuristic in design yet they have a major propensity to break on all versions earlier than the v3.0 door handles. My 2015 Tesla Model S have v2.0 and my driver side door handle now fails to extend out to let me into a car. I imagine this is a safety concern if I was in an accident and unconscious and a battery fire were to erupt someone outside my vehicle would have no way to open the door to pull me out. Example from 2019 where a person died from this exact scenario: https://www.autonews.com/regulation-safety/teslas-futuristic-door-handles-blamed-death-fiery-wreck

In May 2019 Tesla pushed an OTA update on the car (including mine) with caused the car to reduce charging speed a lot. I normally go at the Green Acres Mall supercharger, in Queens NY near JFK airport and my car used to charge at 74kW (about 40 min of time from 50 miles range to 200 miles range). After the update the time more than doubled (about 1 hour and 30 min of time to add the same miles range). The update was in response to a Model S bursting into flames in Hong Kong, although there have been multiple seemingly spontaneous fires over the past several years. Tesla allegedly knew the cars' batteries were defective and decided that it would rather push an update that reduced range, performance and charging speed than replace batteries under warranty. My problem with this is that I need to know if my car is safe to operate. If there were a battery chemistry which was not safe and Tesla rather than change it decided to reduce the charge rate, is this solution acceptable for NHTSA? Also this solution is impacting significantly my schedule. When I bought the car, I considered using it for certain road trips assuming the downtime was reasonable, but after this update it basically made my car usable only for local trips. If you have to charge the car a couple of times over a 500 miles trip, one thing is to add a couple of 30 mins pit stops which is fine considering that most people need to use the restrooms, get something to eat or drink, but another thing is now having to wait a total of 3 hours.

CONCERNING NHTSA RECALL 21V-035, FOR TESLA MODEL S EMMC MEMORY. I HAD MY MCU REPLACED IN APRIL, 2020 BY TESLA IN PEABODY, MASSACHUESTTS AT MY OWN EXPENSE, TO ADDRESS FAILING EMMC MEMORY AS COVERED BY RECALL 21V-035. UNDER THE TERMS OF THE RECALL, TESLA HAS PROMISED TO REIMBURSE OWNERS WHO HAD WORK DONE TO ADDRESS THIS ISSUE AND PAID OUT-OF-POCKET. I WAS ONE OF THESE OWNERS. TESLA IS STEADFASTLY REFUSING TO REIMBURSE MY CLAIM, DESPITE BEING THE ONLY OPTION OFFERED TO ADDRESS THE ISSUE WHICH SHOWED SYMPTOMS EXCLUSIVELY ASSOCIATED WITH FAILURE OF THE EMMC MEMORY. I WOULD LIKE NHTSA'S HELP WITH GETTING THE REFUND THAT TESLA OWES ME. THE INVOICE FOR THE WORK IS ATTACHED.

Mileage: 67,580

TESLA HAS BEEN UNABLE TO HELP US NAVIGATE THROUGH THIS EMMC 8GB RECALL AND PROVIDE US WITH EFFECTIVE COMMUNICATION. THEY HAVE ATTEMPTED TO DENY OUR REIMBURSEMENT REQUEST BASED ON INACCURATE INFORMATION AND EVEN SHARED UNRELATEDINVOICES AS THE BASES FOR THE DENIAL. OUR MCU WAS REPLACED DUE TO THE EMMC 8GB CARD FAILING LAST YEAR. THE SYMPTOMS AND REPAIRS NOTED ON THE INVOICE ARE IDENTICAL TO THE RECALL INFORMATION. FURTHERMORE, THE TECHS AT THE SERVICE CENTER TOLD US VERY CLEARLY THAT IT WAS DUE TO THE MEMORY ISSUE, BUT WAS OUT OF WARRANTY AT THE TIME. I AM VERY FRUSTRATED THAT I CANNOT CALL ANYONE TO RESOLVE THIS AND AM REACHING OUT FOR HELP!

VEHICLE HAS BEEN GIVEN TO TESLA FOR BATTERY AND MOTOR WORK TO BE CARRIED OUT. THEY HAVE NOW STATED THAT THEY WILL HAVE TO UPDATE THE SOFTWARE TO 2019.16.1/ 2019.16.2 OR NEWER , THEY HAVE ALSO ADVISED THAT THIS MAY AFFECT THE RANGE AND CHARGE RATE OF THE VEHICLE. I BELIEVE THESE SOFTWARE UPDATES RELATE TO A HARDWARE FAULT AND SHOULD BE INVESTIGATED AS IT IS SETTING PRECEDENCE FOR OTHER MANUFACTURERS TO POTENTIALLY SEND SOFTWARE UPDATES TO THEIR VEHICLES WITHOUT REPORTING THE FAULT, IMAGINE IF A CERTAIN MANUFACTURER HAD THE OPTION OF SENDING AN OTA SOFTWARE UPDATE TO PREVENT THE INVESTIGATION INTO AN EMISSIONS SCANDAL.

DOOR HANDLES THAT PRESENT THEMSELVES WHEN YOU APPROACH VEHICLE CONSISTENTLY BREAK AND PREVENT THE ABILITY TO OPEN THE VEHICLE FROM THE OUTSIDE. THIS ALSO RESULTS IN INABILITY TO OPEN THE DOOR COMPLETELY WHEN CHILD LOCK IS IN PLACE. ALTHOUGH BROKEN DOOR HANDLES CAN HAPPEN THESE BREAK EVERY YEAR OR TWO. IT'S A REAL SAFETY ISSUE FOR WHEN YOU HAVE KIDS STRAPPED TO CAR SEATS IN THE EVEN OF AN EMERGENCY. PLEASE INTERVENE BEFORE THEY MOVE TO TOUCH LESS DOOR HANDLES, FUNCTIONING OUTDOOR AND INDOOR HANDLES ARE REALLY IMPORTANT IN THE EVENT OF AN EMERGENCY SUCH AS FIRE AFTER AND ACCIDENT. FIRST TIME HANDLE BROKE WAS AROUND 30K MILES THEN AGAIN ANOTHER AROUND 50K

Mileage: 55,000

I INSTALLED THE RECENT SOFTWARE UPDATE THIS MORNING. PART OF THE SOFTWARE UPDATE IS A "DRIVER VISUALIZATION IMPROVEMENT" WHICH CHANGES THE LAYOUT OF INDICATORS IN THE SCREEN OF THE DASHBOARD. WHILE PREVIOUSLY THE CRUISE CONTROL SPEED AND THE AUTOSTEERING INDICATORS WERE ON EITHER SIDE OF THE SPEEDOMETER AND SET AT THE OUTER EDGE OF THE DASHBOARD'S "CENTER DISPLAY ZONE", THEY ARE NOW BOTH CLUSTERED TO THE LEFT SIDE OF THE SPEEDOMETER. WHEN DRIVING, THIS PUTS THE CRUISE CONTROL SPEED INDICATOR TOO CLOSE TO THE SPEEDOMETER AND I CANNOT DIFFERENTIATE THEM IN MY PERIPHERAL VISION. I NOW HAVE TO TAKE MY EYES OFF THE ROAD FOR UPWARDS OF A FULL SECOND TO TO PARSE THE INFORMATION GIVEN BY THE TWO INDICATORS. THIS, AS I AM SURE YOU ARE AWARE, IS UNSAFE. I HAVE CONTACTED TESLA WITH MY CONCERNS AND AM TOLD THEY CAN DO NOTHING TO REVERT THE UPDATE. PLEASE INQUIRE AS TO WHY SUCH A CHANGE WAS MADE, WHAT HUMAN ENGINEERING FACTORS AND STUDIES LEAD TO THIS ARRANGEMENT, AND WHAT CAN BE DONE TO FIX THE UNSAFE CONDITION IT CREATES.

Mileage: 63,000

THE FRONT OF THE CAR WILL EMIT A LOUD BUZZING NOISE

Mileage: 60,000

MCU GOES BLANK; THIS EFFECTS EXTERIOR LIGHTS; ACCELERATION SETTINGS; STEERING MODES; REGENERATIVE BRAKING; STOPPING MODE; THE ENTIRE SOUND SYSTEM, INCLUDING THE TURN-SIGNAL TONES; DISPLAYING WARNING NOTIFICATIONS; CRITICAL GAUGES; GPS NAVIGATION; SELF-DRIVING MODE; REAR VIEW CAMERA; ABILITY TO CHARGE; SUSPENSION; HEATING AND AIR CONDITIONING; AND THE SUNROOF

Mileage: 65,000

CENTER DISPLAY WON'T TURN ON AND LOST LEFT ,RIGHT SIGNAL. WAS EXTREMELY DANGEROUS WHEN I WANT TO CHANGE LANE. PRETTY MUCH ANYTHING IN THAT 19" DISPLAY OPTION LOST CONTROL. SIDE MIRROR FOLD AND WON'T OPEN BACK NORMAL. THIS HAPPENED WHEN I WHEN TO THE MARKET AND CAME OUT THE DISPLAY DARK BLACK.

Mileage: 5

WHILE DRIVING IN HEAVY TRAFFIC THE CAR'S EMMC WENT DEAD AND TOOK OVER 10 MINUTES TO REBOOT. ALL SAFETY DRIVING FEATURES WERE NOT FUNCTIONING DURING THIS TIME. THIS IS THE FORTH TIME THIS HAS HAPPENED IN THE PAST SIX MONTHS. TESLA SENT AN EMAIL THAT THEY HAD A MEMORY MODULE PROBLEM WITH THE CAR'S EMMC THAT CAUSED THE SAME PROBLEM I WAS EXPERIENCING, SO I MADE A SERVICE APPOINTMENT. WHEN I TOOK IT IN I WAS TOLD MY CAR DID NOT HAVE BAD MEMORY MODULES. THEY SAID THAT IT WAS "NORMAL" FOR THE EMMC TO REBOOT FROM TIME TO TIME, AND AS A CURTSEY THEY WOULD NOT CHARGE ME A DIAGNOSTIC FEE FOR LOOKING AT IT. WE EXCHANGED SEVERAL EMAILS ABOUT HOW THIS COULD BE CONSIDERED "NORMAL" ESPECIALLY SINCE IT WAS HAPPENING MORE OFTEN, BUT THE OFFERED NO RESOLUTION TO THE ISSUE. THERE REALLY APPEARS TO BE SOMETHING WRONG WITH THESE EMMC UNITS AND TESLA DOESN'T KNOW HOW OR DOESN'T WANT TO FIX IT. WHEN THE UNIT STOPS WORKING I DO NOT FEEL SAFE DRIVING THE CAR AND I DON'T KNOW WHEN IT IS GOING TO HAPPEN NEXT.

Mileage: 49,500

I AM THE OWNER OF TESLA MODEL S 2015. I AM EXPERIENCING A PERSISTENT MALFUNCTION OF THE MCUV1 UNIT WHICH CONTROLS THE ESSENTIAL FUNCTIONS OF THE VEHICLE. THIS ISSUE IS A KNOWN ISSUE AS PER NHTSA LETTER TO TESLA ON JANUARY 13TH 2021 AS WELL AS A CONSUMER REPORTS REVIEW (HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-RECALLS-DEFECTS/NHTSA-ASKS-TESLA-TO-RECALL-MODEL-S-MODEL-X-TOUCH-SCREEN-SAFETY-ISSUES/). I HAVE REQUESTED REPLACEMENT OF THE KNOWN MCUV1 DEFECT WITH THE TESLA BROOKLYN SERVICE CENTER (160 VAN BRUNT STREET, BROOKLYN, NY 11231). THEY HAVE REFUSED TO REPLACE THE ENTIRE UNIT AND WILL ONLY WORK ON SMALLER FIXES. I AM FILING THIS COMPLAINT AS THE TESLA BROOKLYN SERVICE CENTER SHOULD REPLACE THE ENTIRE UNIT WHICH HAS BEEN FOUND TO BE DEFECTIVE; WHICH IN TURN CAN POTENTIALLY CREATE AN UNSAFE DRIVING CONDITION FOR ME AND MY FAMILY. PLEASE ADVISE HOW I MAY ADDRESS THIS SAFETY CONCERN AND ENSURE THE MCUV1 IS SAFE FOR MY FAMILY AND KIDS. THANK YOU IN ADVANCE FOR YOUR SUPPORT, CHRIS NICODEMO

WHEN I TURNED ON MY CAR IN THE GARAGE THE TOUCH SCREEN WOULDN'T LIGHT UP AND THE CAR WAS DEAD. I CALLED ROADSIDE ASSISTANCE AND THE MAN HAD ME GO THROUGH A SERIES OF RESETS WHICH FINALLY GOT THE CAR GOING ENOUGH SO I COULD DRIVE IT VERY CAREFULLY TO THE TESLA SERVICE CENTER WHICH IS 15 MILES AWAY. THE CAR COULD BE OPERATED BUT THERE WAS NO SCREEN AND THE DIRECTIONAL SIGNALS WOULDN'T WORK. THEY KEPT THE CAR FIVE DAYS TRYING TO RESTORE THE TOUCHSCREEN AND WERE FINALLY SUCCESSFUL. THEY SAID THEY DID NOT REPLACE PARTS AND THE COST WAS $186.11 THE SCREEN HAS GONE DARK A FEW TIMES SINCE BUT I HAVE BEEN ABLE TO GET IT BACK WITH REBOOTING AND WAITING. OTHER COMPLAINTS I HAVE READ ABOUT DON'T MENTION THE FACT THAT THE DIRECTIONAL SIGNALS DON'T WORK SO I FELT I SHOULD LET YOU KNOW THAT ADDITIONAL INFORMATION.

Mileage: 42,194

MY MEDIA CONTROL UNIT (MCU) IS CONSTANTLY CRASHING OR FAILING TO BOOT RESULTING IN ME NOT BEING ABLE TO CONTROL THE HVAC, ADJUST ANY OPTIONS INCLUDING TURNING ON/OFF LIGHTS OR SAFETY CONTROLS, AND FAILURE OF THE BACK UP CAMERA. THIS WILL HAPPEN EITHER ON BOOT UP OF THE CAR OR WHILE DRIVING. THIS HAS BEEN ONGOING SINCE AT LEAST MARCH 2018 WITH TESLA CONSTANTLY SAYING IT'S A SOFTWARE/FIRMWARE ISSUE AND THAT I NEED TO UPDATE WITH THE UPDATE NEVER SOLVING THE PROBLEM. AS LATE AS FEBRUARY 2020 TESLA DID A TOTAL "FACTORY RESET. WHICH WILL ERASE THE ENTIRE MCU AND ALL IT'S CONTENTS." THIS DID NOT DO ANYTHING TO SOLVE ANY OF THE PROBLEMS BUT IT DID ALLOW THEM TO INSTALL UPDATES THAT SEVERELY LIMITED MY CHARGING SPEEDS CITING CONCERNS ABOUT THE BATTERY, BUT DID CONTINUED ON TO SAY THAT NOTHING IS WRONG WITH MY BATTERY. IF THERE'S NOTHING WRONG THEN WHY DID THEY NEED TO LIMIT THE CHARGING SPEEDS 50%? AS FAR AS THE MCU THIS PROBLEMS HAS HAPPENED IN ALL SITUATIONS WHETHER DRIVING ON THE HIGHWAY, CITY STREETS, AT A STOP LIGHT OR ANY WHERE. TODAY, 12/30 TESLA TOLD ME THAT MY EMMC HAS FAILED AND THAT IS WHY MY MCU WAS GLITCHING BUT SINCE I'M PAST 100K MILES THEY WILL NOT COVER IT UNDER THEIR EXTEND WARRANTY EXPLICITLY COVERING THIS FAILURE. THEY ALSO CLAIM THIS GLITCH TODAY AT 114K MILES IS NOT RELATED TO ANY OTHER GLITCHING I'VE MADE CLAIMS ABOUT IN THE PAST BEFORE I HIT 100K MILES SO THEY WON'T COVER UNDER THAT EITHER BUT THEY CITE PROPRIETARY INFORMATION AND CONFIDENTIALITY WHEN I ASK FOR THE REPORTS/LOGS OF THESE FAILURES AND THE DIAGNOSTICS. TESLA THEN STATED EVEN IF THEY WANTED TO COVER IT I DON'T HAVE THE MOST UP TODATE FIRMWARE SO I'VE VOIDED MY WARRANTY AND THEY WONT COVER IT. THIS IS AFTER TESLA OFFERED TO BACKDATE MY FIRMWARE TO AN EARLIER VERSION IN AN ATTEMPT TO SOLVE MY ISSUES. SO THEY WILL BACKDATE IT BUT THEN THAT WILL VOID MY WARRANTY?

Mileage: 114,000

TESLA UPGRADED THE INFOTAINMENT SYSTEM ON MY CAR AND AS A RESULT THE SCREEN'S VIEW OF THE BACKUP CAMERA IS NOW EXTREMELY DARK WHEN USED AT NIGHT. MY WIFE NARROWLY AVOIDED HITTING A TREE THE FIRST NIGHT. THE UPGRADED SYSTEM'S BACKUP CAMERA IS ALMOST USELESS NOW AND A REAL SAFETY HAZARD AS ONE CAN NO-LONGER SEE THE ROAD OR ANY OBSTACLES WHEN REVERSING AT NIGHT. PREVIOUSLY, IT WAS A VERY WELL PERFORMING SYSTEM. TESLA HAS NOT FIRM TIMELINE TO RECTIFY THIS ISSUE.

Mileage: 130,000

THE ISSUE IS RELATED TO MCU (MEDIA CONTROL UNIT). BACK IN JUNE 2020, MY VEHICLE HAS ISSUE WITH MCU. THE TECHNICIAN RECOMMENDED TO REPLACE THE UNIT AND TYSONS CORNER ,VA SERVICE CENTER PERFORMED THE SERVER TO REPLACE IT. ON 11/09/2020 TESLA ISSUED THE WARRANTY ADJUSTMENT PROGRAM ANNOUNCEMENT (HTTPS://WWW.TESLA.COM/SUPPORT/WARRANTY-ADJUSTMENT-PROGRAM) AND IT WAS STATED THAT IT ONLY APPLIES TO THE ORIGINAL OWNERS, BUT NOT SECOND (TRANSFERRED) OWNERS - WHICH IS UNFARE. WE BROUGHT IN FEB 2019 AND THE CURRENT MILLAGE IS AROUND 37K. PLEASE REVIEW THE REQUEST AND HELP TO GET THE REFUND FOR THE CHARGES INCURRED FOR REPAIRING THE MCU

Mileage: 35,646

TESLA MODEL S 2015 90D. I HAVE A SERVICE APPOINTMENT COME NOVEMBER 30TH 2020 FOR THIS BUT I HAVE HAD MULTIPLE OCCURRENCES OF THE MAIN PANEL AND SIDE PANEL DISPLAY GO COMPLETELY CRASH AND BLACK SCREEN ON ME. DISABLING BOTH THE "AUTOPILOT" V1 FEATURE IN MID USE ON A HIGHWAY GOING 60+ MPH, GPS AND OTHER IMPORTANT ASSISTANT INFORMATION SUCH AS VEHICLE SPEED ETC(BECAUSE SCREENS ARE BLACK). ITS A VERY JARRING AND DANGEROUS EXPERIENCE GOING FAST ON THE HIGHWAY AND HAVING THE CAR "CRASH" IN SUCH A WAY THAT JUST GAS AND BREAKING ARE ALL THAT ARE SUDDENLY LEFT WORKING IN AN INSTANCE(ESPECIALLY WHEN YOU HAVE THAT AUTO PILOT FEATURE ENGAGED ON A TURN). I STRONGLY RECOMMEND NHTSA TO CONTINUE THEIR INVESTIGATION TOWARDS THIS AS THERE ARE LIKELY SERIOUS FLAWS WITH THE EMMC SYSTEM AND SOFTWARE THESE EARLY MODEL S CARS RELEASED WITH. I AM AFRAID TESLA IS GOING TO GIVE ME THE RUN AROUND AND NOT HANDLE THE SITUATION APPROPRIATELY, WHICH WOULD GENERALLY BE A CONSUMER RECALL WHEN EVENTS AS DANGEROUS AS THIS OCCUR. I WOULD SAY THESE FULL SYSTEM CRASHES HAVE OCCURRED AT LEAST 5+ TIMES SINCE I HAVE OWNED THE CAR IN 2015 AND IT SEEMS LIKE A MATTER OF TIME BEFORE A SERIOUS CRASH COULD BE CAUSED BY THIS FAULTY ENGINEERING . TESLA CURRENTLY IS TRYING TO DO AS MUCH DAMAGE CONTROL AROUND IT OFFERING TO LOOK INTO A REPLACEMENT PART BUT NO GUARANTEES ITS COVERED BY THEIR WARRANTY. AS A SOFTWARE ENGINEER MYSELF IT FEELS VERY MUCH LIKE WHEN HARDWARE STARTS TO GO BAD, LIKE A SYSTEM INTERNALS BEGINNING TO FAIL DUE TO CORRUPT MEMORY AND STORAGE. THESE EARLY TESLA MODEL S'ES ARE A TICKING TIME BOMB TO PUBLIC ROADS(I SAY THIS AS A TESLA FAN, WHEN WORKING THE CARS ARE INCREDIBLE TO DRIVE, WHEN THEY DYSFUNCTION ITS A VERY SERIOUS PROBLEM BECAUSE OF THE NATURE OF THESE SOFTWARE DRIVEN VEHICLES THEIR HARDWARE/SOFTWARE HAS TO BE ROCK SOLID).

Mileage: 28,000

MCU FAILURE ON A SALVAGE TITLED VEHICLE, TESLA WILL NOT REPLACE THE MCU UNDER WARRANTY OR WARRANTY EXTENSION DUE TO THE VEHICLE BEING SALVAGE. A RECALL IS THE ONLY WAY TO PROTECT ALL TESLA OWNERS FROM THIS SAFETY ISSUE.

Mileage: 60,000

CENTER TOUCH SCREEN AND INSTRUMENT CLUSTER BOTH WENT BLANK ON THREE OCCASIONS. CAR WOULD STILL DRIVE BUT ALL OTHER FUNCTIONS WERE DISABLED FOR VARYING DEGREES OF TIME. MOST RECENTLY IT TOOK OVERNIGHT FOR THE INSTRUMENT CLUSTER TO FULLY RETURN. I AM AWARE THAT THIS MODEL HAS THE OLDER CHIP WHICH CAN CAUSE THIS PROBLEM. TESLA NOTIFIED ME THAT THEY WOULD REPLACE IT AND I TOOK THE CAR IN FOR SERVICE TODAY 11/17/20. RECEIVED SOME PUSHBACK FROM TESLA BUT IT IS SCHEDULED TO BE FIXED BY 11/23.

Mileage: 49,000

TOUCH SCREEN MEMORY CHIP FAILING. SCREEN HAS GONE BLANK WHILE DRIVING AND NO LONGER WILL PROCESS THINGS THAT PREVIOUSLY WORKED - PERHAPS MEMORY CAPACITY IS IMPAIRED ? REAR VISIBILITY IS MARGINAL WHEN SCREEN CAN NOT DISPLAY REAR CAMERA. SCREEN FAILURE WHILE DRIVING WAS ON AN INTERSTATE HIGHWAY.

Mileage: 45,000

THE MAIN CONTROL UNIT CENTRAL SCREEN FROZE AND I COULD NOT GET THE CAR TO FUNCTION FOR ABOUT 7-8 MINS. DURING THIS TIME, ALL MAJOR FUNCTIONS OF CLIMATE CONTROL, REAR VIEW CAMERA, AND THE CAR ITSELF WAS NON-FUNCTIONAL. EVEN WHEN THE CAR FUNCTIONS, THERE ARE MANY TIMES WHEN THE COMPUTER STARTS TO GO SLOW. SOMETIMES CAUSING THE TOUCH SCREEN TO GET UNRESPONSIVE DURING DRIVING THE CAR. AND A FEW TIMES, THE TOUCH SCREEN HAS EVEN GONE DARK AND NON-FUNCTIONAL WHILE DRIVING THE CAR. HISTORY BEFORE THIS LATEST INCIDENT: NOTE THAT THIS HAS HAPPENED MANY TIMES IN THE PAST 1.5 YEARS. I TOOK THE CAR SEVERAL TIMES TO THE TESLA SERVICE SHOP AND THEY USED TO JUST TELL ME TO REBOOT THE COMPUTER AND THEY MANAGED TO RESET THE COMPUTER A COUPLE OF TIMES WHILE IN WARRANTY. FINALLY AT ONE POINT AFTER THE WARRANTY EXPIRED, THE COMPUTER COMPLETELY DIED EARLIER THIS YEAR AND TESLA SERVICE ADVISED THAT I NEED TO GET THE COMPUTER MCU REPLACED AT MY OWN EXPENSE OF ABOUT $1200. I DID THAT. NOW AFTER ABOUT 6 MONTHS OF THE NEW REPLACED MCU, THE PROBLEM HAS STARTED HAPPENING AGAIN, JUST LIKE IT HAPPENED ABOUT 1.5 YEARS AGO. COMPUTER SLOWING DOWN AND NOW TWO TIMES, FREEZING UP. I AM FRUSTRATED AT HOW EASILY THIS COMPUTER KEEPS GETTING INTO PROBLEMS AND CAUSES POTENTIALLY SAFETY ISSUES WHEN THE COMPUTER MAY GO DARK WHILE DRIVING OR TRYING TO BACK OUT OF THE GARAGE OR PARKING LOT WITHOUT VISIBILITY FROM THE REAR VIEW CAMERA WHEN IT HAPPENS. AND I'M AFRAID THAT THIS NEW COMPUTER MCU MAY BE ON ITS WAY AGAIN FOR COMPLETELY DYING A SECOND TIME IN THE SAME YEAR. I AM ATTACHING THE PHOTO OF THE STATE OF THE CAR FROM TODAY'S INCIDENT (1:15PM 11/16/2020 PACIFIC TIME). I HOPE YOU WOULD INVESTIGATE THIS CLOSELY SINCE IN THE PAST TESLA HAS BEEN TELLING ME THAT THIS IS NORMAL WEAR AND TEAR AND I CAN'T ACCEPT THAT THIS KIND OF THING IS ANYWHERE CLOSE TO NORMAL BEHAVIOR FOR A CRITICAL PART OF THE CAR.

Mileage: 47,634

THE TOUCHSCREEN WOULD BECOME LESS RESPONSIVE, THE POWER-UP TIME BECOMES LONGER, THE SCREEN WOULD FREEZE AND I WOULD HAVE TO BE REBOOTED TO PUT IN MY PIN TO DRIVE. CAN SEE ONE OF THE FREEZE SCREEN TIMES AT HTTPS://YOUTU.BE/Z842RTUFGD8 I HAVE RECEIVED AN EMAIL (UPLOADED AS JPG) BUT TELSA STILL WONT FIX MY SCREEN PROBLEMS AND THIS HAS BEEN GOING ON FOR AT LEAST 8 MONTHS NOW.

Mileage: 80,000

THERE ARE TWO ISSUES WITH THE CAR AND FOUND OTHER OWNERS HAVE SEEING THE SAME ISSUE 1. THE LARGE SCREEN GOES BLANK AND DARK AND IS UNUSABLE AND TAKES A WHILE TO START UP THE OTHER FUNCTIONS CAN'T BE USED 2) THE DOOR HANDLE STOPPED GOING IN AND OUT AND HAD TO BE REPLACED THIS IS A KNOWN ISSUE ON LINE WITH THE WIRING BEING FRAYED AND BROKEN AND THE COGS ALSO WEAR OUT THIS HAS BEEN REPORTED ON LINE WITH OTHER MODEL S OWNERS THE TECHNICIAN WHO CAME TO REPLACE THE OK'D ONE STATED THAT THIS IS AN UPGRADE AND NOT A REPLACEMENT WHICH I THINK SHOULD BE DONE FOR ALL 4 AND SHOULD BE A SAFETY RECALL SINCE THE DOORS ARE NOT OPENING FROM THE OUTSIDE AND WILL BE DIFFICULT TO OPEN THE DOOR IN CASE OF AN EMERGANCY.

Mileage: 73,319

THE TRUNK WOULD NOT OPEN. I CRAWLED IN THE BACK AND TRIED TO USE THE SAFETY RELEASE. THE HANDLE OF THE SAFETY RELEASE BROKE, BUT THE TRUNK WOULD NOT OPEN. HAD SOMEONE BEEN TRAPPED IN THE TRUNK, THEY WOULD HAVE HAVE BEEN ABLE TO ESCAPE.

Mileage: 52,000

INFOTAINMENT SYSTEM HAS STOPPED WORKING, ALONG WITH IMPORTANT SAFETY FEATURES LIKE LIGHTING, BLINKERS, CRUISE CONTROL, CLIMATE.

Mileage: 81,000

TOUCHSCREEN FAILED. TESLA HAS ORDERED A REPLACE PART. I AM NOT USING TESLA UNTIL REPAIRED. FROM DOWN DATE TO REPAIR TIME-ABOUT ONE MONTH0

Mileage: 21,000

MY CENTER SCREEN THAT CONTROLS THE VEHICLE FUNCTIONS SUCH AS AIR CONDITIONING, ALL VEHICLE SETTINGS, MAP, CRUISE CONTROL, VEHICLE COLLISION SENSORS, LDER, ETC ARE NOT FUNCTIONING BECAUSE THE MCU UNIT FAILED. THE EMMC CHIP INSIDE MCU FAILED WHEN THE VEHICLE WAS DOWNLOADING A UPDATE SENT FROM TESLA OVER THE AIR. THE CAR DOESNT WANT TO TURN ON HALF THE TIME AND VEHICLE DRIVEABILITY AND FUNCTIONS ARE VERY LIMITED. TESLA HASNT RESPONDED TO MY COMPLAINTS AND MY ISSUE. THE CAR WAS IN MY DRIVEWAY AND DOWNLOADING WHEN THE SCREEN QENT BLACK AND NEVWR TURNED BACK ON. I TOOK IT TO A TESLA 3RD PARTY SHOP AND THEY ADVISED ME TO KEEP CALLING TESLA TO NOTIFY THEM OF FAULTY MCU AND EMMC UNIT. THE DANGER IS THAT THE VEHICLE COLLISION AND SAFETY FEATURES ARE DISABLED AND ITS DNGEROUS DRIVING ON ROADS.

Mileage: 131,191

THE COMPUTER (MCU 1 UNIT) FAILED 8 TIMES AND 4 TIMES TAKEN TO THE TESLA SERVICE CENTER LAKE DESTINY DRIVE IN ORLANDO. TESLA NOT REPAIRED PROBLEM. NO NAVIGATION OR SELF DRIVE. THIS PROBLEM OCCURS AT ALL TIMES. (STANDING STILL OR MOVING.)

MY MCU HAS CRASHED SEVERAL TIMES OVER THE LAST 8 WEEKS. FIRST TIME WAS WHEN THE MOBILE SERVICE WAS COMING OUT TO CODE A REPLACEMENT KEY. THE SOFTWARE THEY SENT APPEARED TO CRASH THE MCU THE FIRST TIME. IT WOULD WORK FOR A WEEK AT A TIME, THEN SEVERAL DAYS NOW IT'S PERMANENTLY OFF. NO HVAC CONTROL, TURN SIGNALS, AND CHARGING IS LIMITED TO 8AMPS ON MY 30 AMP LEVEL 2 CHARGER AND SUPERCHARGING IS DISABLED. CAR IS ABLE TO DRIVE, BUT NOT FAR DUE TO THE PAINFULLY SLOW CHARGE. APP WILL NOT SYNC WITH CAR AND I CAN'T SEE MY SCHEDULED SERVICE APPT. WE PURCHASED THE CAR USED (3RD PARTY) AND WE DID NOT HAVE ISSUES FOR ALMOST 2 MONTHS UNTIL WE CODED THE NEW KEY, AND DID A SOFTWARE UPDATE OR TWO. THERE ARE 80 PAGES OF COMPLAINTS AND THIS IS WELL DOCUMENTED ON TESLA'S OWN FORUM, TIME FOR A SAFETY RECALL AT TESLA'S EXPENSE, $2500 TO REPLACE A KNOWN ISSUE SEEMS RIDICULOUS TO PUT ON A CONSUMER. ELON, TIME TO STEP TO THE PLATE BUD OR THIS IS THE LAST TESLA I WILL EVER OWN.

Mileage: 82,000

MCU UNIT WONT TURN ON. THIS UNIT CONTROLS HVAC / SAFETY FEATURES SUCH AS CHILD LOCKS / SUNROOF / AND MOST IMPORTANTLY TURN SIGNALS. THE CAR TURNS ON BUT THE SCREEN STAYS OFF. I THINK THIS HAS TO DO WITH ITS MEMORY, I HAD A SMILIAR ISSUE ABOUT 2 MONTHS AGO WHERE AN UPDATE CAUSED THE CAR TO REBOOT REPEATEDLY UNTIL SOMEONE AT TESLA INSTALLED A REMOTE UPDATE AND REBOOTED THE CAR.

Mileage: 99,098

THE MEDIA CONTROL UNIT WENT DARK ON 9/4/2020. VEHICLE WAS STATIONARY. THE VEHICLE WAS PURCHASED NEW AND TOOK DELIVERY 12/24/2015. VEHICLE HAS 54473 MILES CURRENTLY. THERE SHOULD BE A RECALL. HTTPS://WWW.GOOGLE.COM/AMP/S/WWW.AUTOWEEK.COM/NEWS/TECHNOLOGY/AMP32998329/NHTSA-INVESTIGATING-TESLA-MODEL-S-TOUCHSCREEN-MEDIA-CONTROL-UNIT/

Mileage: 54,400

HAVE AN ISSUE WITH THE CENTRAL TOUCH SCREEN PANEL GOING BLANK. THE EMBEDDED MULTI-MEDIA-CARD MEMORY (EMMC) IN THE MCU INS LIKELY THE ISSUE. THIS IS CAUSING THE CENTRAL TOUCH SCREEN PANEL (THAT CONTROLS AIR BAGS, NAVIGATION, MUSIC, HEATING ETC..). THIS SCREEN HAS BEEN CAUSING A PROBLEM FOR MANY MONTHS. WE GOT A 'TEMPORARY FIX' BY A RESET THAT COST 100S OF DOLLARS - BUT IT WENT BLANK AGAIN. THIS IS A DESIGN FLAW THAT HAS NOTHING TO DO WITH HOW WE DRIVE THE CAR - IT HAS GOT FIXED IN THE 2018 AND LATER MODEL S MODELS - BUT IT LOOKS LIKE IT IS A SYSTEMATIC ISSUE IN MANY CARS PRIOR TO THAT.

Mileage: 60,000

RE INVESTIGATION PE 20-010, MCU HAS FAILED AND LOSS OF REAR VIEW CAMERA DISPLAY IS A RESULT. REACHED OUT TO TESLA APPROXIMATELY ONE MONTH AGO AS THE MCU WAS BEGINNING TO FAIL. KNEW IT WOULD TAKE APPROXIMATELY ONE MONTH TO GET AN APPOINTMENT/PARTS. TESLA REFUSED (VIA EMAIL) TO REPLACE UNDER WARRANTY UNTIL MCU WAS IN COMPLETE FAILURE. UNIT COMPLETELY FAILED ON 9/8/2020. MADE APPOINTMENT FOR REPLACEMENT; FIRST AVAILABLE APPOINTMENT WAS 9/30/2020.

Mileage: 48,000

CENTER SCREEN (MCU) WENT OUT , LOSE ALL SAFETY FEATURES BECAUSE THE SCREEN IS ALL BLACK

Mileage: 52,200

MEC FAILURE ON CENTRAL PANEL....CONSOLE IS ALL BLACK AND MINIMAL FUNCTION ON DRIVE DISPLAY...NO AC/HEAT.... CAUSE NO HORN NO DISPLAY NO CAMERA NO AUDIO.NO AC NO TURN SIGNALS. WHILE DRIVING NO CONTROLS ACCESS TO THE CAR..NO CENTER DISPLAY NO AIRBAG AND AIRBAG ERROR...NO APP ACCESS EITHER AND CAR COULD NOT REBOOT EITHER...AND STRANGE CHARGING SOUND IN FRONT BATTERY

Mileage: 30

TESLA MCU1 EMMC FAILURE. MY MCU WENT OUT IN JULY. THE TESLA BURBANK SERVICE CENTER KNEW THIS, EVEN HAD THE MCU ON ORDER, BUT ONCE I TOOK MY CAR IN, SAID A FACTORY RESET WAS ALL I NEEDED. A MONTH LATER, PROBLEMS HAPPENED AGAIN. BLANK TOUCHSCREEN, BLINKERS DON'T WORK, AND AC GOES OFF AND ON - IN THE MIDDLE OF A HEATWAVE!!! I TRIED CALLED THE BURBANK SERVICE CENTER, LEFT A MESSAGE, OF COURSE NO ONE CALLED BACK. I SET UP ANOTHER APPOINTMENT THE ONLY WAY TESLA ALLOWS, ON THE APP, NO WAY TO TALK TO A HUMAN. THEY SAID A MOBILE TECH WOULD COME TO MY HOUSE IN A BOUT A WEEK. (BASED ON WHAT BURBANK SC TOLD ME, I KNEW A MOBILE TECH COULDN'T FIX THIS; BUT THE APP DIDN'T ALLOW ME TO SPECIFY THIS). THE DAY BEFORE THE APPOINTMENT, THEY FINALLY READ MY NOTES. SHOCKER, IT ISN'T SOMETHING A MOBILE TECH CAN FIX. SO COME TO VAN NUYS SERVICE CENTER, A WEEK AWAY, ON 9/1/20. NOW (08/27/20) I'M BEING TOLD, VIA TEXT THAT NO ONE RESPONDS TO, THAT IT'S BEEN DELAYED TO 9/8/20. MEANWHILE I'M HAVING TO DRIVE A CAR THAT ISN'T SAFE, ESPECIALLY IN THE MIDDLE OF A HEATWAVE WITHOUT WORKING/DEPENDABLE AC.

MCU ON TESLA CRASHED AGAIN. LAST YEAR IT WAS REPLACED, AND THIS YEAR CRASHED AGAIN. TESLA KEEPS POSTPONING REPAIR. SAYING THEY ARE TOO BUSY. WITH THE MCU CRASHED, TURN SIGNAL DOES NOT WORK AND MAKES CAR NOT DRIVEABLE. I UNDERSTAND YOU ALL ARE INVESTIGATING THIS ISSUE? THE DATE IDENTIFIED BELOW IS THE SECOND TIME. THIS HAPPENED LAST YEAR AS WELL.

Mileage: 25,000

ON 7/2/20, CENTER CONSOLE STOPPED WORKING WHEN STARTED UP. THIS AFFECTS/CONTROLS CLIMATE CONTROL, BACK UP CAMERA, BLINKERS, AND MAPS. CAR IS ABLE TO DRIVE, BRAKE, AND STEER. INABILITY TO USE BLINKERS IS HAZARDOUS. I BELIEVE IT IS A KNOWN PROBLEM WITH THE MCU CHIP. MANY TESLAS ARE HAVING PROBLEMS WITH THIS CHIP 4-5 YEARS INTO OWNERSHIP. SERVICE CENTER STATES THERE IS A LONG BACK ORDER, ESSENTIALLY MAKING IT SO THAT THE BEST-CASE SCENARIO IS I AM WITHOUT MY CAR FOR 8 WEEKS AS IT IS UNSAFE TO DRIVE.

Mileage: 90,000

MCU1 WENT OUT WITH 41000 MILES

Mileage: 41,000

MCU FAILURE, WHEN BACKING UP THE REAR CAMERA DOES NOT TURN ON, CENTER SCREEN CONSOLE HAS GONE BLACK AND WILL NOT REBOOT DESPITE MULTIPLE ATTEMPTS TO DO SO. SEEMS LIKE A MCU FAILURE. CAR IS ESSENTIALLY VERY HARD TO DRIVE - HARD TO BACK UP - REAR CAMERA IS NOT FUNCTIONING, HAS BECOME A SAFETY PROBLEM. HAS BEEN INTERMITTENT OVER LAST FEW WEEKS, NOW PERMANENT.

Mileage: 40,000

MONITOR FAILURE. WITH LOST OF NAVIGATION, AIR CONDITIONING ETC.WHILE STATIONARY. HAPPENED 2018. REPLACED MONITOR AND I WAS CHARGED 2000 DOLLARS.

Mileage: 40,000

THE DRIVER'S DISPLAY PANEL WHICH DISPLAY THE SPEED AND OTHER IMPORTANT INFORMATION ABOUT THE STATE OF THE VEHICLE IS BUBBLING AND MAKING IT DIFFICULT TO READ THE CURRENT SPEED. THIS IS A COMMON PROBLEM WITH THIS MODEL ACCORDING TO THE OWNERS FORUM. EVEN THOUGH THIS IS A COMMON SAFETY PROBLEM, TELSA HAS NOT ISSUED A RECALL FOR THIS PROBLEM.

Mileage: 52,000

WHILE STATIONARY, MIDDLE TOUCH PANEL (MCU) ON MY 2015 TESLA MODEL S 85 (~60,000 MILES) STARTED FREEZING UP BETWEEN VEHICLE CONTROLS (LOWER LEFT 'CAR' ICON) AND GARBLING SCREEN WHEN TRYING TO SWITCH BETWEEN THEM, A COUPLE OF DAYS AGO. I NOTICED FIRST SYMPTOMS ABOUT A WEEK AGO WHEN PERCENT CHARGED ON THE MIDDLE TOUCH PANEL DIDN'T UPDATE TOGETHER WITH THE INSTRUMENT PANEL WHILE SUPERCHARGING. NOW I HAVE TO SCROLL-WHEEL-RESET MY CAR TWICE A DAY: BEFORE DRIVING TO WORK (IT'S FROZEN IN THE MORNING) AND AGAIN BEFORE DRIVING HOME FROM WORK (FROZEN AGAIN IN THE AFTERNOON). AN ADDITIONAL SYMPTOM MANIFESTED ITSELF TODAY: MY REARVIEW CAMERA STARTED GETTING A NASTY 'GRAY VEIL' OVER IT SO YOU CAN'T SEE ANYTHING; IT SEEMS TO KEEP APPEARING AND DISAPPEARING.

Mileage: 60,003

COMPLETE FAILURE OF MCU WHEN STARTING THE CAR AFTER ONLY 31K MILES, CAUSING BLACKOUT OF AL SCREENS, DRIVER INFORMATION, CONTROLS, ETC. TESLA HAD ME DRIVE IT TO THE SERVICE CENTER IN THAT CONDITION AND CHARGED $1,462 TO REPLACE WITHOUT ANY INDICATION THAT IT IS A KNOWN DESIGN PROBLEM. (NOTE INCIDENT DATE IS APPROXIMATE.)

Mileage: 31,000

THE MAIN CENTER SCREEN COMPUTER BEGAN DEGRADING IN PERFORMANCE OVER TIME (CAUSING MORE DRIVER ATTENTION TO BE DIVERTED AWAY FROM DRIVING TO DEAL WITH FUNCTIONS IT CONTROLS, AS IT WAS LAGGY AND NOT VERY RESPONSIVE). THEN, ONE DAY, I GOT INTO THE CAR TO GO SOMEWHERE AND WASN'T ABLE TO BOOT THE MAIN COMPUTER/SCREEN AT ALL. IN ADDITION TO EVERYTHING IT CONTROLS NO LONGER BEING ACCESSIBLE OR WORKING (E.G. CLIMATE CONTROL, MANUAL HEADLIGHTS, DOME LIGHTS, ANTI-THEFT ALARM, POWER STEERING STRENGTH, SUSPENSION HEIGHT, ETC.), I ALSO FOUND THAT I NO LONGER HAD WORKING TURN SIGNALS AND HAD TO USE OUT-THE-WINDOW HAND SIGNALS WHEN I DROVE TO THE SERVICE CENTER FOR REPAIR.

Mileage: 54,000

AFTER THE 12V BATTERY ON OUR CAR DIED, IT WAS REPLACED BY TESLA SERVICE. AFTER THE BATTERY WAS REPLACED, THE CENTER SCREEN (MCU) WOULD NOT COME ON. THIS SCREEN CONTROLS ALMOST EVERYTHING IN THE CAR, INCLUDING BACKUP CAMERA, PARK DISTANCE CONTROLS, AUTO-PILOT, DOOR LOCKS, SUSPENSION, ADJUSTING BRAKING AND COLLISION WARNINGS, OPENING AND CLOSING SUNROOF, CHARGING (IT'S AN ELECTRIC CAR - NONFUNCTIONAL IF WE CAN'T ADJUST CHARGING), CLIMATE CONTROL, REMOTE COMMUNICATION, SOFTWARE UPDATES, ENTERTAINMENT SYSTEM, ETC. WE CONTACTED TESLA, AND THE SERVICE MANAGER TOLD US THESE SCREENS REGULARLY FAIL AT AROUND 4 YEARS (OUR VEHICLE IS 4-1/2 YEARS OLD). IN ADDITION, FAILURE IS APPARENTLY ACCELERATED BY THE FAILURE OF THE 12V BATTERY. AFTER WAITING MANY WEEKS FOR A "REPLACEMENT PART," WE WERE CONTACTED AND TOLD THEY HAD ACCIDENTALLY ORDERED A COMPLETE REPLACEMENT, WHICH WOULD COST $2,700 (WE HAD BEEN QUOTED $1,300). THE CAR HAS BEEN UNDRIVEABLE FOR MONTHS. IN ADDITION, IF THIS IS A PART THAT REGULARLY FAILS, IT SEEMS LIKE TESLA SHOULD COVER THE REPLACEMENT. WE HAVE NO CHOICE BUT TO PAY $2,700 TO REPLACE A PART THAT IS APPARENTLY KNOWN TO PREDICTABLY FAIL. PLEASE LET US KNOW IF YOU NEED ANY FURTHER INFORMATION.

Mileage: 73,000

THE MCU THAT OPERATES THE CAR FAILED.

Mileage: 57,000

THE CENTER SCREEN/MCU SUDDENLY STOPPED WORKING (WENT BLACK). TRYING REBOOT/STANDARD TROUBLESHOOTING STEPS HAS NOT YIELD ANY SUCCESS. AFTER A FEW DAYS, MANY OTHER FEATURES, INCLUDING BLINKERS (EXCLUDING EMERGENCY/FLASHERS LIGHTS, WHICH ACTIVATE BUT LACKING SOUND) STOPPED WORKING. MADE AN APPOINTMENT THROUGH TESLA APP, WITH DESCRIPTION OF THE ISSUE, ON 6/24 FOR 6/30 (EARLIEST AVAILABLE DATE); ON 6/26, I RECEIVED AN EMAIL THAT THE APPOINTMENT HAD BEEN MOVED TO A SERVICE CENTER FOR 7/7. ON THE SAME DAY (6/26/2020) AND ABOUT AN HOUR AFTER INITIAL RMAIL, I RECEIVED ANOTHER EMAIL THAT MY APPOINTMENT HAD BEEN CANCELED "PER YOUR REQUEST", BUT I HAD NOT REQUESTED A CANCELLATION. I VISITED TESLA'S SERVICE CENTER IN SAN DIEGO - MIRAMAR BETWEEN 7/7-7/10 TO INQUIRE ABOUT SERVICE CANCELLATION AND REQUEST A SERVICE FOR MY CAR, BUT I WAS TOLD THAT THEY HAD CANCELLED MY APPOINTMENT DUE TO PARTS UNAVAILABILITY AND I WOULD BE CONTACTED LATER ONCE PARTS BECOME AVAILABLE TO SCHEDULE ANOTHER APPOINTMENT; HOWEVER, THE SERVICE CENTER REFUSED TO LOOK AT/EVALUATE MY CAR WHATSOEVER "DUE TO COVID" AND TOLD ME THAT BASED ON OTHER SITUATIONS, THEY'RE VERY SURE THE MCU NEEDS TO BE COMPLETELY REPLACED (~$1500 OUT OF POCKET COST) BUT THEY DO NOT HAVE A REPLACEMENT YET; I EXPLAINED MY BLINKERS AND MANY OTHER SAFETY FEATURES (REARVIEW CAMERA, CLIMATE CONTROL, "AUTO-PILOT", ETC.) ALSO NOT WORKING AND THEY MENTIONED THOSE SHOULD TYPICALLY CONTINUE TO WORK AFTER A MCU MALFUNCTION BUT THEY WILL NOT TAKE A LOOK AT THE CAR UNTIL THEY RECEIVE REPLACEMENT MCU. IT'S NOW PAST 8/3 AND I STILL HAVE NOT HEARD BACK FROM TESLA ON PATH TO RESOLVE THIS ISSUE/NEW SERVICE APPOINTMENT. IT'S ALSO WORTH MENTIONING I HAVE NO WAY OF KNOWING CAR'S CURRENT MILEAGE (LAST UPDATE ON APP FROM 6/23 READS 103,683 MI) OR OUTSIDE TEMPERATURE DUE TO THIS ISSUE AS WELL.

MCU FAILED ON MY CAR. BLINKER SOUND WOULDN'T WORK AND THUS DIDN'T KNOW IF SIGNALS WERE WORKING OR NOT. AC/DEFROST WASN'T WORKING EITHER. DURING THE WINTER THIS WOULD BE A SERIOUS PROBLEM BECAUSE OF FOGGING. VEHICLE WAS IN MOTION. I PULLED OVER AND A RESTART OF THE MCU BROUGHT IT BACK TO LIFE BUT AM CONCERNED THAT THE DOCUMENTED WEAR-OUT OF THE EMMC NAND FLASH IS CAUSING MY MCU TO FAIL PREMATURELY.

Mileage: 70,700

MCU MEMORY ISSUE.

Mileage: 83,000

COMPUTER WILL HAVE DELAYED STARTING OR TURN OFF ON ITS OWN.

MAIN COMPUTER IN DASHBOARD IS FAILING. WHEN IT IS NON-OPERATIVE THE TURN SIGNALS DO NOT WORK (HAZARDS DO FUNCTION), CLIMATE CANNOT BE CONTROLLED, HEADLIGHTS CANNOT BE TURNED ON, REAR-VIEW CAMERA IS NOT VISIBLE. NO SPECIFIC FAILURE TIME WAS RECORDED AS THIS IS A PROGRESSIVE FAILURE OF THE COMPUTER. IT WILL OCCASIONALLY FUNCTION AS DESIRED AND OTHER TIMES REMAIN OFF WHEN YOU ATTEMPT TO START THE VEHICLE.

Mileage: 85,000

TOUCHSCREEN COMPLETELY INOPERATIVE WHICH IMPACT ABILITY TO CONTROL TURN SIGNALS AND AIR CONDITIONING.

Mileage: 105,000

WHILE THE VEHICLE WAS STATIONARY, IN MY HOME GARAGE, THE MEDIA CENTER UNIT(MCU) SCREEN FLICKERED AND WENT BLACK. THE SCREEN HAS NOT TURNED BACK ON, WHICH IS PREVENTING FROM USING MY BACK UP CAMERA.

Mileage: 65,000

ON JULY 23, 2020, AT AROUND 1:00 PM, I WAS HIGHWAY DRIVING AT 65 MPH ON EAST BOUND I-70 NEAR BLUE SPRINGS, MO. WHEN MY TOUCHSCREEN FAILED AND WENT BLANK. I LOST ACCESS TO ALL MY TOUCH SCREEN FEATURES AND IT RENDERED MY TESLA APP ON MY MOBILE PHONE IN OPERABLE. I WAS ABLE TO DRIVE IT TO THE TESLA SERVICE CENTER IN KANSAS CITY, MO. ON SAME DAY. ON JULY 23, 2020, AROUND 2;05 PM, I WAS ADVISED BY TESLA THAT MY TOUCHSCREEN FAILED AND WILL HAVE TO BE REPLACED. MY TESLA WAS NOT DRIVABLE AS IT COULD NOT BE CHARGED AND THE AIR CONDITIONER COULD NOT BE TURNED OFF. I LEFT MY CAR WITH THE TESLA SERVICE CENTER MENTIONED ABOVE AND I AUTHORIZED REPLACEMENT OF THE TESLA TOUCH SCREEN. I WAS INFORMED BY TESLA THAT MY CAR WAS OUT OF WARRANTY AND THE COST OF THE TOUCH SCREEN REPLACEMENT WOULD BE AT MY EXPENSE. I AUTHORIZED THE REPAIR. THE MILEAGE ON MY CAR IS ABOUT 25,000 MILES. TESLA PRESENTLY HAS MY CAR IN THEIR SERVICE SHOP AS IT IS NOT SAFELY DRIVABLE. THE REPLACEMENT SCREEN HAS BEEN ORDERED AND SHOULD BE INSTALLED AND MY TESLA READY FOR PICK-UP ON OR ABOUT AUGUST 4, 2020.

Mileage: 25,000

THE MAIN CONTROL SCREEN ON THE CAR HAS FAILED AND WILL NOT REBOOT. I BELIEVE IT IS AN MCU FAILURE. THE CAR IS 6 MONTHS OUT OF WARRANTY AND HAS LESS THAN 30,000 MILES ON IT

APPROXIMATELY 6 WEEKS AGO THE COMPUTER WOULDN'T RESPOND AND WOULDN'T REBOOT WHEN I STARTED THE CAR. I CAN'T CONTROL THINGS CONTROLLED BY THE SCREEN (BACK UP CAMERA,ETC). I'VE HAD TWO REPAIR APPOINTMENTS BUT NO PART AVAILABLE SO NO REPAIR. I HAVEN'T BEEN DRIVING THE CAR FOR 6 WEEKS NOW. THEY KEEP REPORTING "PART PENDING".

Mileage: 40,000

WHILE I WAS DRIVING MY CAR'S (2015 TESLA MODEL S) EMMC (MULTIMEDIACENTER) FAILED. THE CHIP DIED AND I WAS UNABLE TO USE THE TOUCHSCREEN INCLUDING THE CLIMATE CONTROL. THE CAR STILL WORKED BUT I COULD NOT DEFROST MY WINDOW AND IT WAS HARD TO SEE OUTSIDE. LUCKILY, THERE WERE NO CARS AROUND ME AND I WAS ABLE TO MAKE IT HOME. IF THIS FAILED ON A COLDER DAY, THE DEFROST FEATURE COULD BE VERY DANGEROUS. TESLA NOW WANTS ~$1500 TO REPLACE THE ISSUE WHICH USA SAFETY HAZARD.

Mileage: 78,000

MAIN TOUCH SCREEN WONT TURN ON... MCU, OR NOW BOTH SCREENS ARE TURNING OFF AND ON AND OFF AND ON, BLINKERS WONT WORK , SPEEDO WONT WORK, RADIO, VENTILATION, BASICALLY EVERYTHING WONT WORK WHILE THIS IS HAPPENING, ( BUT YOU CAN STILL DRIVE. I HAVE A VIDEO BUT NOT THE CORRECT FILE TYPE

Mileage: 37,800

MULTIMEDIA CENTER UNIT (MCU) FROZE AND UP ON REBOOT, DIED. THE VEHICLE WAS IN MOTION ON A CITY STREET.

Mileage: 95,000

MCU1 FAILED IN VEHICLE WITH ~47,000 MILES. THIS FAILURE IMPACTS USE OF ALL FEATURES ON THE TOUCHSCREEN, INCLUDING BACKUP CAMERA, RADIO, A/C, MAPS, ETC. CAR IS STILL OPERATIONAL, BUT TURNS ON SLOWLY.

Mileage: 47,000

LOSS OF TURN SIGNALS, REVIEW CAMERA, AND OTHER DRIVER ASSIST AIDS. THE VEHICLE WAS STATIONARY. THE CENTER SCREEN \ COMPUTER THAT CONTROLS THESE FUNCTIONS WILL NOT POWER UP.

A WEEK AGO THE TOUCHSCREEN FAILED TO COME ON UPON ENTERING THE CAR WHICH CAUSED A LACK OF MANY NAVIGATION AND COMFORT FEATURES. UPON CALLING FOR SERVICE WAS TOLD THE COMPUTER NEEDED TO BE REPLACED. THEY APPEARED TO KNOW EXACTLY WHAT WAS WRONG AND OFFERED NO EXPLANATION. MY CAR IS DRIVABLE BUT LACKING CERTAIN SAFETY FEATURES SUCH AS TURN SIGNALS. THERE WAS NO PRIOR WARNING OF PENDING FAILURE OF THE SYSTEM. I HAVE TALKED WITH FELLOW TESLA OWNERS AND THEY ALL HAVE HAD THE SAME FAILURE AT THE SAME TIME MINE OCCURRED. FEEL THIS IS A TESLA PROBLEM THAT SHOULDN'T BE INFLICTED ON MANY OWNERS WITH NO EXPLANATION OFFERED. THE PRICE TO REPLACE WITH "NEW AND IMPROVED" COMPUTER IS $2,500 OR I CAN REPLACE WITH THE SAME MODEL CURRENTLY IN THE VEHICLE FOR A MERE $995. THEY WON'T TELL ME WHY, OR IF, I "NEED" THE NEWER MODEL AND THERE'S NO INDICATION HOW LONG THEY WILL HONOR THE REPLACED $995 MODEL.

Mileage: 55,000

CENTER TOUCHSCREEN WENT BLACK. ALL CONTROLS WEREN'T USABLE OR FUNCTIONING LIKE AC, HEATING, RADIO, GUIDANCE MAPS AND NAVIGATION, CHARGING DOOR PORT WOUND OPEN, CHARGING SLOWS TO TAKE DAYS AND DAYS TO CHARGE THE CAR; LITERALLY MOST FEATURES ON THE CAR. REPAIR COST $2,326.44 ON 4/28/2020 CAR WAS IN OUR GARAGE. STUCK BETWEEN COMPUTER UPDATING. THIS IS A KNOWN TESLA ISSUE THEY HAVE KNOWN FOR A LONG TIME. MEMORY CHIP MCU GETS FILLED WITH INFO AND THE CAR'S COMPUTER STOPS WORKING. ALL EARLY MODEL S AND X 2012 TO 2017 ARE EXPERIENCING THIS ISSUE AFTER A FEW YEARS OF OWNERSHIP.

Mileage: 87,150

MCU FAILURE. SCHEDULED APPOINTMENTS ARE SEVERAL WEEKS OUT. RECEIVED UPDATE ON 7/20 THAT MCU FAILED AND TESLA WOULD NEED TO ORDER PARTS.

Mileage: 85,000

CENTER CONSOLE TOUCHSCREEN STOPPED WORKING COMPLETELY. THIS HAPPENED OVERNIGHT WHILE THE VEHICLE WAS PARKED IN THE GARAGE.

Mileage: 58,499

ON 7/16 AFTER MULTIPLE CALLS TO TESLA SUPPORT DUE TO MY SCREEN IN MY 2015 TESLA MODEL S LOADING VERY SLOW AND THE BLINKERS NOT SOUNDING (THEY HAD ME REBOOT MULTIPLE TIMES) I WENT TO CAR AND SCREEN (MCU) WAS COMPLETELY BLACK/DEAD. MY A/C WAS ON ALL THE TIME AND I COULD NOT OPEN CHARGE PORT TO CHARGE. I WAS SCARED I WOULD NOT GET IT INTO SERVICE SO I DROVE IT IN THERE ON 7/18 AND EXPLAINED ALL TO THE SALES REP. HE TOOK CAR AND I GOT A RIDE HOME. TODAY, 7/20 SERVICE CALLED ME AND SAID MCU1 WAS DEAD AND I COULD EITHER PAY 1275 TO REPLACE OR UPGRADE TO MCU2 FOR $2500. I TOLD THEM THAT IT WAS DANGEROUS AS SIGNALS WERE NOT EVEN WORKING AND THIS SHOULD BE COVERED AS IT WAS DANGEROUS. THEY SAID NO AND I TOLD THEM JUST TO DO THE MCU1 REPLACEMENT. NOW I HAVE TO PAY FOR THAT AND THEY SAID IT WILL BE OVER A WEEK TO GET IT IN. I DON'T KNOW HOW THE WHOLE COMPUTER COULD FAIL THIS QUICKLY AND I AM DEBATING GETTING NEW MCU2 THOUGH THAT IS TOO MUCH MONEY TO PAY. I AM REPORTING THIS DUE TO THE DANGER AND THE FACT THAT VEHICLE ONLY HAS 66,000 MILES ON IT. TESLA SHOULD DEFINITELY COVER THIS AS THE CAR IS A BRICK WITHOUT IT (NO CLIMATE, MUSIC, SETTINGS, SUSPENSION CONTROL, OR SOUNDS COMING FROM CAR TO NAME A FEW). I COULD ALSO NOT EVEN SCHEDULE THE SERVICE AS IT HAS TO BE DONE THROUGH THE APP AND THAT WOULD NOT CONNECT TO THE CAR!!

Mileage: 66,000

FAILURE OF TOUCH SCREEN, INFOTAINMENT SYSTEM. UNABLE TO CONTROL CHARGE RATE OF CAR. UNABLE TO USE NAVIGATION SYSTEM. OCCASIONALLY THE MAPS ON THE SCREEN APPEAR TO HAVE A SEIZURE/ SKITTING AND FLICKERING WHICH IS HIGHLY DISTRACTING WHILE DRIVING DUE TO MAPS POPPING IN AND AND OUT (GOING FROM THE MAP TEXTURE TO A WHITE SCREEN AND BACK RAPIDLY). UNABLE TO ACCESS OR USE ANY BUILT IN SYSTEMS. UNABLE TO TURN ON OR OFF SAFETY FEATURES/ AIRBAGS. UNABLE TO MANUALLY CONTROL SUSPENSION HEIGHT TO PREVENT DAMAGE TO UNDERSIDE OF CAR ON ROADS WITH POT HOLES. UNABLE TO ACTIVATE SECURITY FEATURES LIKE PIN NUMBER TO DRIVE. UNABLE TO SYNC OR UNSYNC CLIMATE ZONES IN THE CAR. ESSENTIALLY ANY FUNCTION NORMALLY ACCESSIBLE THROUGH THE TOUCH SCREEN IS UNUSABLE. THE PROBLEM HAS DEVELOPED OVER TIME WITH INITIAL PROBLEMS WITH TOUCH SCREEN THAT WOULD BEGIN TO WORK AFTER A SHORT WHILE TURNING INTO A POINT NOW WHERE THE SCREEN NEVER WORKS.

Mileage: 135,000

THE MEDIA CONTROL UNIT HAS GONE OUT ON MY 2015 TESLA, WHICH HAS LED TO THE CAR NOT BEING ABLE TO BE RECHARGED (REFUELED), THE AC BEING UNSUSABLE, AND CAR UNABLE TO BE LOCKED AMONG OTHER ISSUES. WITH TESLAS, THE MEDIA CONTROL UNIT (MCU) IS THE POWERHOUSE OF THE VEHICLE, CONTAINING ALL OF THE SAFETY, A/C, AND DRIVING CONTROLS. WITH THIS BEING OUT OF COMMISION, THERE IS NO TELLING WHAT FEATURES ARE USABLE OR NOT. THIS LEADS ME TO WORRY ABOUT WHETHER THE AIRBAGS WILL DEPLOY, WHETHER THE CAR WILL STOP RANDOMLY ON THE FREEWAY, OR THE CAR NOT BEING REFUELED. IN FACT, SINCE THIS MCU HAS GONE OUT, THE CAR HAS NOT BEEN ABLE TO BE REFUELLED DUE TO THE MCU NOT ALLOWING CHAGE TO REENTER THE CAR. THIS HAS LEAD THE CAR TO BE UNUSABLE AND UNRESPONSIVE. THIS FIRST OCCURRED FOR ME WHILE DIVING ON A CITY STREET, WITH NOTHING UNUSUAL BEING NOTED AT THE TIME. THE CAR WAS RESPONSIVE, DRIVING NORMALLY, AND COMPLETELY USABLE AND OUT OF NO WHERE THE VEHICLES MCU WENT BLACK AND THE DRIVING FEATURES WERE HANDICAPED. THE CAR WAS STILL ABLE TO DRIVE, HOWEVER, A/C COMPONENTS AND UNKNOWN ELECTRICAL FEATURES (SUCH AS AIRBAGS, SEAT BELTS, ABS) MAY HAVE BEEN COMPROMISED.

Mileage: 52,914

THE INFORMATION SCREEN FAILED. THE CAR WAS STATIONARY. THERE IS NO CONTROL OF THE CAR'S SYSTEMS LIKE CHARGING BACK-UP CAMERA, HEAT, AC, SUSPENSION,LIGHTS OR ANY OTHER SYSTEMS. I WAS TOLD THAT THE MCU HAD REACHED IT'S "END OF LIFE" AND THE COMPUTER CAN ONLY BE OVER WRITTEN A CERTAIN NUMBER OF TIMES. ONLY TESLA OVER WRITES THE COMPUTER. THIS IS A DESIGN FLAW AND SHOULD BE RECALLED AND FIXED BY TESLA.

MEDIA CONTROL CENTER TURNS BLACK AND WONT ALLOW ME TO OPERATE THE CAR PROPERLY. VERICHLE HAS DONE THIS ON START UP AND WHILE SITTING AT TRAFFIC LIGHTS/WHILE DRIVING.

Mileage: 113,000

MEDIA CONTROL UNIT (MCU) FAILED ON MODEL S 85D WITH < 50K MILES. ONCE THIS HAPPENS YOU CANNOT SIGNAL PROPERLY TO CHANGE LANES (TURN SIGNALING WON'T TURN ON). IN ADDITION, THE AC UNIT WILL NOT BE FUNCTIONAL AND IN THIS CASE WAS CONSTANTLY ON AT THE LOWEST SETTING ALSO DRAINING THE BATTERY PERPETUALLY. THIS WAS EVIDENT IN THE MORNING AFTER CHARGING THE CAR AT REST AND WILL REQUIRE AN IN HOUSE SERVICE VISIT. THE REPAIR FOR THIS IS ESTIMATE FOR OWNERS >2-3K. 2018 MODELS HAVE THIS ISSUE FIXED SUPPOSEDLY, BUT MODELS <2018 DO NOT. TESLA SHOULD IDEALLY UPGRADE ALL MODELS IF THERE IS A SOLUTION.

Mileage: 41,000

THE MEDIA CONTROL UNIT IN THE CAR IS EQUIPPED WITH A LOGGING CHIP THAT WILL CAUSE THE UNIT TO FAIL AFTER A SPECIFIC AMOUNT OF REWRITES. THIS IS TYPICAL FOR CARS AT OR NEAR 50,000 MILES. EVEN AFTER BEING REPLACED THE UNIT IS NOT WITHOUT FLAWS. THE SAME ISSUE IS LIKELY TO HAPPEN AGAIN IN THE SAME AMOUNT OF TIME AFTERWARDS. WITH THE MCU NOT OPERATIONAL THE CAR TAKES AN EXTENDED AMOUNT OF TIME TO BE ABLE TO DRIVE. ADDITIONALLY YOU LOSE ACCESS TO CLIMATE CONTROL, MUSIC OR MEDIA OF ANY KIND, NO ACCESS TO NAVIGATION, AND MANY OTHER SAFETY AND DRIVING OPTIONS THAT THE CAR IS SUPPOSED TO BE EQUIPPED WITH. THE UNIT IS ALSO SUSCEPTIBLE TO HEAT. MANY OF THESE UNITS HAVE BUBBLES ON THE SCREEN DUE TO USING SUBPAR GLUE THAT ADHERES THE LCD SCREEN TO ITS INTERNAL COMPONENTS. WHEN THE GLUE FAILS THE LIQUID INSIDE DRAINS OUT AND INTO THE INTERNAL AREA OF THE MCU. THE SAME IS TO BE SAID FOR THE INSTRUMENT CLUSTER SCREEN. BOTH SCREENS UTILIZE THE SAME POOR PERFORMING ADHESIVE. THE COMPANY SHOULD RECALL THESE UNITS AND REPLACE THEM WITH THE APPROPRIATE HARDWARE TO REPLACE THEM. I'M NOT SURE IF THE LIQUID IN THE SCREENS IS TOXIC OR NOT, BUT ON MY LAST VISIT TO THE SERVICE CENTER THEY TRIED TO CONVINCE ME TO CHANGE THE SCREEN OUT BECAUSE "YOU DON'T WANT TO BE BREATHING ANY OF THOSE FUMES". THIS RAISED AWARENESS THAT I COULD POTENTIALLY BE BREATHING IN TOXIC CHEMICALS WHILE SIMPLY DRIVING MY CAR.

THE MCU1 FAILED (AS PER TESLA DIAGNOSIS) AND THE CAR IS DISABLED AND MUST BE TOWED. CAR CANNOT BE PLACED IN TOW MODE, SYSTEMS WILL NOT REBOOT, CAR DOES NOT POWER UP. VEHICLE WAS PARKED IN GARAGE FROM NIGHT BEFORE WHEN CAR WORKED FINE. NEXT AM CAR WAS DISABLED.

Mileage: 58,000

THE MCU (MAIN CONSOLE UNIT) IS BLACK AND WONT TURN ON. TESLA IS STATING THEY WANT ME TO PAY FOR THE REPAIR AS IT ISN'T PART OF THE DRIVETRAIN. I CANNOT CONTROL CERTAIN THINGS LIKE CHARGING AND DRIVING SAFETY FEATURES WITHOUT IT.

MEDIA CONTROL UNIT SCREEN WENT BLANK WHILE VEHICLE WAS IN MOTION. VEHICLE STILL DRIVES, BUT DRIVER IS UNABLE TO USE NAVIGATION OR MEDIA FUNCTIONS. NO TURN SIGNAL FEEDBACK. NO BACKUP CAMERA. WORSE, UNABLE TO CONTROL AC THAT WAS RUNNING AT THE TIME OF INCIDENT. AIR CONDITIONING STILL RUNS AFTER VEHICLE SUPPOSED TO BE STOPPED, DRAINING BATTERY. VEHICLE HAD TO BE PARKED FOR 48HRS + WITH AC RUNNING CONSTANTLY UNTIL BROUGHT TO DEALERSHIP. SERVICE WANTS $1700 FOR A REPLACEMENT, OR $2250 FOR AN "UPGRADE".

Mileage: 41,000

THE MEDIA CONTROL UNIT FAILED ON MY 2015 TESLA MODEL S. THIS IS A KNOWN ISSUE AND HAPPENS ON ALL TESLA'S DUE TO A MEMORY FAILURE ON THE MCU1 UNIT. THIS CAUSES THE REAR VIEW CAMERA TO NOT WORK IMPACTING SAFTY VISIBILITY WHEN BACKING THE CAR. THE CAR BEING ELECTRIC IS QUIET AND WITHOUT A PROPER REAR VIEW CAMERA IT IS A SERIOUS SAFETY ISSUE THAT IS WELL KNOWN BY TESLA

Mileage: 90,000

THE MAIN COMPUTER UNIT IS KNOW TO FAIL AND THE REAR CAMERA WILL NO LONGER WORK AND RESULTS IN A SAFETY HAZARD.

Mileage: 81,000

FAILURE OF THE MCU AND EMMC. LOSS OF FOLLOWING * TURN SIGNALS * BACKUP CAMERA * DEFROST DEFOG BOTH FRONT AND REAR * ODOMETER. DOESN'T CHANGE * RECENT RANGE/POWER CONSUMPTION INFO * PROXIMITY WARNINGS - NO DETECTION OF OTHER VEHICLES OR OBSTACLES * ABILITY TO LOCK/UNLOCK VEHICLE FROM INSIDE * CHARGE ABOVE 80% * RATE OF CHARGE ABOVE 8MPH * CONTROL OF TEMPERATURE * HUGE DAILY RANGE DRAIN 6KWH/DAY OR 18MI/DAY CAUSED BY PUMPS AND/OR BLOWERS RUNNING CONTINUOUSLY * CAR WON'T START FOR 60SEC AFTER STEPPING ON BRAKE TO ACTIVATE * GARAGE DOOR OPENER 'TESLA SELECTED A FLASH CHIP THAT IS UNABLE TO HANDLE THE CONSTANT READ/WRITE FUNCTIONS. THESE CHIPS HAVE SINCE BEEN REPLACED WITH A MORE ROBUST VERSION.' TESLA MODEL S MFD 02/2015

Mileage: 80,000

MCU1 SCREEN GOES BLACK, DISABLING CLIMATE CONTROL, HEADLIGHTS, BLINKERS, LOCK/UNLOCK DOORS & TRUNKS, AUTO PILOT, TOW MODE, WIPER SERVICE AND OTHER FEATURES THAT CONTROL THE CAR. MY CAR IS DUE FOR NY SAFETY INSPECTION THAT IT WILL CURRENTLY FAIL. MY CAR WAS ON HIGHWAY WHEN IT HAPPENED THE SCREEN FROZE. THAT WAS FEBRUARY 2020, THIS HAPPENED WHERE BLUETOOTH AND MUSIC STOPPED RESPONDING WHILE DRIVING. I WAS AT COSTCO AND AFTER I LOADED THE TRUNK UP, GOT IN THE CAR THE SCREEN WAS BLACK AND NO BACKUP CAMERAS OR BLINKERS, THIS HAPPENED WHILE PARKED BUT I HAD TO GET IT HOME USING HAND SIGNALS TO GET HOME. I HAD TO DRIVE IT LIKE. I HAD UPLOADED A PICTURE OF IT IN THE TESLA APP AND I CAN'T RETRIEVE IT.

Mileage: 91,037

THE SCREEN IS DEAD NO POWER ON IT AND MOST FUNCTION OF CAR IS RELATED TO THAT . EVEN YOU CAN NOT PLACE CAR IN JACK MODE FOR TIRE REPAIR . THIS DEFECT IS BECAUSE OF MCU (MAIN CONTROL UNIT) FAILURE AND IS HAPPENING IN MOST OF THE TESLA THAT WAS MADE BEFORE 2018 . MINE START WHILE I WAS DRIVING I TRIED TO CHANGE THE LANE AND I NOTICED MY SIGNALS ARE NOT WORKING AND AFTER MY DRIVE MY SCREEN WENT BLACK COMPLETELY

Mileage: 106,000

LOSS OF REAR VIEW CAMERA

Mileage: 112,000

TESLA MODEL 2015 MODEL S MCU KEEPS FAILING. THE MCU FAILED TWICE IN 1 YEAR. TESLA SERVICE CENTER SCHEDULES AN APPOINTMENT, SIMPLY RESETS THE SYSTEM AND SENDS YOU BACK HOME. BEFORE FAILING , THE SYSTEM SHOWS SIGNS OF SLOWNESS LIKE DELAYED START ( NOTE* CAR CAN STILL DRIVE WITHOUT STARTING AN MCU BUT MULTIPLE THINGS SUCH AS HVAC / BACKUP CAMERA WONT WORK )

Mileage: 48,000

THE MCU IN MY CAR WENT OUT. I WAS PARKED WHEN THIS HAPPENED. I WAS A FEW MONTHS OUT OF WARRANTY. I PAID $1795.00 TO HAVE IT REPLACED. WHEN MY MCU WENT OUT THIS DISABLED MY BLINKERS. THIS IS THE SAME THING THAT HAPPENED THAT THE NHSTA IS CURRENTLY INVESTIGATING.

Mileage: 49,000

MAIN COMPUTER SCREEN FAILURE. IT'S BEEN DOWN FOR OVER 2 MONTHS WAITING ON PARTS. NO ETA

Mileage: 100,000

MY MEDIA CONTROL UNIT (CENTER CONSOLE SCREEN) STOPPED WORKING. SCREEN WENT BLACK AND NOTHING OUTSIDE OF THROTTLE/BRAKE/TURN SIGNALS WORKED. ALL FUNCTIONALITY CONTROLLED BY THE MCU STOPPED WORKING. THE CAR STARTED TAKING ABOUT 2 TO 3 TIMES LONGER TO BOOT UP AND AFTER A DAY OR TWO, THE SCREEN STOPPED WORKING COMPLETELY. AFTER DROPPING OFF AT THE TESLA SERVICE STATION, THE TECHNICIAN INFORMED ME THERE WERE MCU ISSUES WITH THE MODEL S FROM 2016 AND EARLIER DUE TO THE MEMORY CAPACITY OF THE CHIP USED.

THE TESLA MEDIA CONTROL UNIT COMPLETELY FAILED ON 7/5/20 AFTER BEING UNABLE TO TURN BACK ON. THE VEHICLE WAS STATIONARY AND WAS PARKED ON THE STREET. DUE TO THE FAILURE OF THE MEDIA CONTROL UNIT, THE SYSTEMS SUCH AS THE AIR CONDITIONING, BACKUP CAMERA, CONTROLS, ETC WERE UNABLE TO BE CONTROLLED WHICH POSED A SIGNIFICANT SAFETY HAZARD.

Mileage: 68,000

THE CENTER SCREEN (MCU) HAS GLUE RUNNING INSIDE THE SCREEN OF THE ENTIRE UNIT AND THEN LEAKING OUT THE BOTTOM. THE SCREEN NOW ALSO TURN OFF (REBOOTS) AT DIFFERENT TIME WHILE DRIVING THUS INCAPACITATING THE REVIEW CAMERA, AIR CONDITIONING AND OTHER FUNCTIONS FOR UP TO 5-8 MINUTES WHILE SYSTEM REBOOTS. THIS HAPPENS WHILE STATIONARY AND IN MOTION..

Mileage: 98,560

MCU DEGRADATION. OBTAINED THE CAR IN 2019 AND BY 2020 THE UNIT HAS DEGRADED TO DANGEROUS STATES. WHILE DRIVING THE CAR IN REVERSE THE CAMERA SPLIT INTO TWO IMAGES INVERTED, MAKING IT DIFFICULT TO SEE WHILE BACKING UP. ALSO THE SYSTEM NAVIGATION FAILED DURING ONE OF MY TRIPS CAUSING ME TO SOFT RESET IT AT NIGHT WHILE DRIVING. THE CAR SHUT OFF THE HEADLIGHTS IN A DARK AREA WITH NO STREET LAMPS, FORCING ME TO PULL OVER USING THE HAZARDS TO PARK. THE SYSTEM NEVER SHUT OFF THE HEADLIGHTS OR PREVENTING DRIVABILITY WHEN RESETTING IN THE PAST. MENU FUNCTIONS HAVE STARTED TO SHOW UP CRYPTIC AND UNUSEABLE FORCING MORE COMMON RESTARTS WHILE DRIVING. MULTIPLE TRIPS TO TESLA SERVICE CENTERS WILL NOT RESOLVE THE ISSUE. THE STAFF IGNORE IT AND SAY ITS NORMAL. THEY KEEP SAYING THE CACHE IS FULL AND ONLY THEY CAN FULLY CLEAR THE CACHE. IN ALL CASES THE VECHICLE WAS IN MOTION AND EACH COULD HAVE RESULTED IN AN ACCIDENT.

Mileage: 71,000

ON APRIL 16, 2019, I ATTEMPTED TO DRIVE MY VEHICLE AND PULL OUT IN REVERSE FROM MY GARAGE, HOWEVER, THE TOUCH SCREEN DISPLAY UNIT (MCU) WOULD NOT TURN ON RESULTING IN AN INABILITY TO VIEW THE REAR VIEW CAMERA. IT IS VERY RISKY TO DRIVE THIS VEHICLE WITHOUT THE MCU. IT IS ALSO WHAT DISPLAYS IF THERE ARE FAILURES IN OTHER PARTS OF THE VEHICLE. TESLA SERVICE TOWED IT TO THEIR FACILITY AND THEY ULTIMATELY CONCLUDED THAT THE UNIT WOULD STILL POWER ON BUT IT ULTIMATELY WAS STUCK IN A BOOT LOOP. EVEN THOUGH I HAD THE VEHICLE FOR LESS THAN 4 YEARS, IT WAS OUT OF WARRANTY BECAUSE OF MILEAGE OVERAGE, RATHER THAN TIME. TESLA REFUSED TO COVER IT UNDER WARRANTY AND FORCED ME TO PAY FOR IT OUT OF POCKET FOR OVER $2500. THIS FAILURE IS WIDELY KNOWN IN THE TESLA COMMUNITY AND BY TESLA ITSELF AS SERVICE EMPLOYEES ACKNOWLEDGED THE DEFECT. IT IS A RESULT OF THE EMMC NAND FLASH MEMORY FAILURE THAT DEGRADED QUICKER THAN TESLA PLANNED AFTER THE INTRODUCTION OF AUTO-PILOT. WHEN I PURCHASED AND TOOK DELIVERY OF THE VEHICLE, IT DID NOT HAVE AUTOPILOT. THE FACT THAT THEY DID NOT FIX THIS PUT MYSELF AND MY FAMILY AT RISK. *TR

MAIN DISPLAY STOPPED WORKING TODAY (JUNE 30TH 2020). NOW HVAC, RADIO, SUNROOF, REAR CAMERA, INDICATOR LIGHT NOISE, AND A FEW OTHER FUNCTIONS DON'T WORK. THIS SEEMS TO BE THE EMMC MEMORY WRITE FAILURE ISSUE. THE CAR WAS STATIONARY WHEN I NOTICED THE ISSUES, SINCE I JUST GOT INTO THE CAR AND IMMEDIATELY NOTICED MAIN DISPLAY WAS DEAD. *TR

Mileage: 36,433

THE MCU V1 IS KNOWN TO FAIL. IT'S BECOME SLUGGISH AND BLACK SCREENS. NOT ACTING AS IT SHOULD.

Mileage: 69,500

WELL DOCMENTED FAILURE OF A MEMORY CHIP THAT HAS BEEN DOCUTETED TO FAIL AFTER A CERTIN AMOUNT OF READ/WRITE CYCLES, TESLA HAS BEEN WELL AWARE OF THIS FAULT FOR YEARS AND HAS DONE NOTHING TO ADDRESS THE ISSUES LEAVING OWNERS SOMETIME STRANDED OR REDUCLED VEHILCE FUNCTIONALTY. TESLAS RESPNOSE HAS BEEN TO REPLACE THE FAULTY SYSTEM WITH A REFURBISH UNIT THAT WILL HAVE THE SAME ISSUE IN THE FUTIURE AND CHARGING THE CUSTOMER BETWEEN 1500-2000 TO REPLACE.

Mileage: 82,900

MY MEDIA CONTROL UNIT (IPAD SCREEN-LIKE) CRASHES, IS INCREDIBLY SLOW AND DOESN'T LOAD INTERNET FEATURE THAT WAS PROMISED. TOOK TO TESLA MULTIPLE TIMES AND THEY SAID IT'S NORMAL AND THEIR FUTURE UPDATES WILL ADDRESS THIS. THIS WAS SAID LAST YEAR, AND MY INTERNET STILL DOESN'T WORK (EVEN UNDER STRONG WIFI). CRASHES PERIODICALLY AND VERY SLOW. *TR

Mileage: 43,000

THE MCU ON MY 2015 TESLA IS STARTING TO SHOW EARLY SIGNS OF FAILURE. IT SOMETIMES REBOOTS AND TAKES SEVERAL MINUTES TO COME BACK, THE BLUETOOTH CONNECTION TO MY PHONE FAILS OFTEN, AND THE SCREEN IS STARTING TO FLICKER. THIS MCU FAILURE IS DUE TO A MANUFACTURING ERROR CAUSING MULTIPLE REPLACEMENTS. AS THIS PROBLEM GETS WORSE IT WILL RENDER THE CAR INOPERABLE AS THE ENTIRE SYSTEM WILL FAIL.

Mileage: 76,000

MY TOUCHSCREEN HAS FAILED COMPLETELY AND I AM UNABLE TO USE MY BLINKERS OR CONTROL MY LIGHTS THIS IS A BIG SAFETY CONCERN AND TESLA HAS STATED THAT IT'S NORMAL FOR COMPUTER SYSTEMS TO FAIL.

Mileage: 62,000

THE CENTER CONSOLE DISPLAY OF MY TESLA MODEL S HAS ABRUPTLY STOPPED WORKING. I CAN NO LONGER ACCESS THE MAJORITY OF THE FEATURES OF MY VEHICLE, SUCH AS TURNING ON A/C, ACCESSING GPS, CONTROLLING THE SUNROOF, ADJUSTING VEHICLE SETTINGS, ADJUSTING MY SIDE MIRRORS, DEFOGGING THE WINDSHIELD, ACCESSING THE REARVIEW CAMERA, AND ANY OTHER SETTING THAT IS CONTROLLED BY THE CENTER DISPLAY. THIS HAS MADE DRIVING THE CAR NEARLY IMPOSSIBLE. BECAUSE OF THE LOW VISIBILITY OF THE REARVIEW WINDOW, I HEAVILY RELY UPON THE REARVIEW CAMERA. SINCE CENTER CONSOLE DISPLAY WAS OFF AND HENCE NO REARVIEW CAMERA, I ENDED UP DAMAGING MY BUMPER INTO A LOW-PROFILE OBJECT THAT OTHERWISE WOULD HAVE BEEN VISIBLE HAD THE CAMERA BEEN ENABLED. I ONLY DROVE MY VEHICLE ONCE AND DAMAGED IT ON THE FIRST DRIVE WITH THE CENTER CONSOLE OFF. I CONTACTED TESLA TO HAVE THIS PROBLEM FIXED, BUT WAS TOLD I WOULD NEED TO PAY APPROXIMATELY $1,500.00 TO REPLACE THE MCU WITH THE EXACT SAME VERSION. FURTHER, THIS REPLACEMENT WOULD LIKELY TAKE A MONTH TO BE FIXED, RENDERING MY VEHICLE EFFECTIVELY USELESS.

Mileage: 90,000

REGARDING TESLA MODEL S VEHICLES (MODEL YEARS 2012-2018) THAT HAVE AN MCU FAILURE DUE TO A DEFECTIVE MEMORY CHIP DESIGN, IN ADDITION TO LOSING THE BACKUP CAMERA WHEN THIS FAILS, THE TURN SIGNALS ALSO BECOME INOPERABLE. THIS HAPPENED TO MY VEHICLE. THIS IS CLEARLY A SAFETY ISSUE THAT MUST BE ADDRESSED. *TR

Mileage: 36,400

I UNDERSTAND YOU ARE INVESTIGATING TESLA MODEL S COMPUTER FAILURE. I WOULD LIKE TO LIST THE ISSUES I HAVE HAD SINCE I BROUGHT MY MODEL S IN MARCH 2015: -APRIL 2015 ? FRONT TRUNK WOULD NOT OPEN. LATCH WAS REPLACED UNDER WARRANTY. -JUNE 2016 ? DRIVER DOOR HANDLE STOPPED WORKING. REPLACED UNDER WARRANTY -AUGUST 2019 ? MEDIA CONTROL UNIT FAILURE (TOUCHSCREEN). HAPPENED ON A FRIDAY AND I COULD NOT SEE IN REVERSE, COULD NOT USE HANDSFREE PHONE ? IMPORTANT FOR ME AS A CRITICAL CARE PHYSICIAN ANSWERING CALLS FROM THE ICUS. COULD NOT CLOSER SUNROOF. CAR COULD NOT BE SHUT DOWN. THE AIR CONDITIONER STAYED ON FOR 3 DAYS UNTIL I CAN GET THE CAR TO SERVICE CENTER. CAR HAD TO REMAIN PLUGGED INTO CHARGER TO SUPPORT THE AIR CONDITIONER ETC SO I HAD ENOUGH BATTERY RESERVE TO GET TO THE SERVICE CENTER. MY COST $2134 -AUGUST 2019 ? A/C FAILED AFTER HAVING RUN NONSTOP FOR 3 DAYS B/C OF MCU FAILURE. MY COST $869. -AUGUST 2019 ? IN EFFORT TO SHUT DOWN THE CAR, PER TESLA PHONE INSTRUCTIONS, I DISCONNECTED THE BATTERY AND CHARGED IT. AS A RESULT THE BATTERY SHAPED BALLOONED OUT AND I HAD IT REPLACED SINCE EVERYTHING WAS OPEN. MY COST $216. *TR

Mileage: 49,240

FIRST IT STARTED WITH THE BACK UP CAMERA NOT DISPLAYING WHEN I WOULD PUT THE CAR IN REVERSE, SO I HAD TO REBOOT THE SYSTEM. FEW DAYS PASSED THEN IT DID IT AGAIN SO I REBOOT ED THE SYSTEM AGAIN BUT THIS TIME MY ENTIRE SCREEN WENT BLACK AND IT WOULD NOT TURN BACK ON AFTER DAYS OF REBOOTING THE SYSTEM. I TOOK THE CAR INTO TESLA TO CHECK AND THEY SAID MY MCU NEEDED TO BE REPLACED. THE PROBLEM WITH THE MCU GOING OUT IS THAT IT CONTROLS EVERYTHING INCLUDING THE BACK UP CAMERA AND IT ALSO CONTROLS THE A/C AND WHEN THE MCU WENT BAD IT LEFT MY A/C 24/7. IT TOOK A WEEK FOR MY TO GET MY CAR IN FOR SERVICE SO MY CAR HAS THE A/C RUNNING 274/7 FOR A WEEK. IT TOOK ANOTHER 2 WEEKS FOR THE SERVICE CENTER TO GET THE MCU IN STOCK TO REPAIR MY CAR. I AM CURIOUS WHY THE MCU WENT OUT ONLY AFTER A MY WARRANTY ENDS. *TR

Mileage: 95,000

TESLA SCREEN WENT COMPLETELY BLACK AND WILL NOT COME ON. NO BACK UP CAMERA, NO TURN SIGNAL, NO RADIO, NO A/C. THIS HAPPENED ONE MORNING WHEN I WENT TO TURN THE CAR ON. HAVE TRIED RESET. MADE AN APPOINTMENT WITH TESLA TO REPAIR BUT IN THE PROCESS OF RESEARCHING PROBLEM, HAVE FOUND THIS TO BE A KNOWN FAILURE OF MANY TESLA'S BETWEEN 2014-2017. IT IS A SAFETY HAZARD AND TESLA SHOULD BE DOING A RECALL. I AM AFRAID TO EVEN DRIVE MY CAR TO THE SERVICE CENTER FOR REPAIR THAT IS 15 MILES FROM MY HOME. *TR

Mileage: 40,000

WITH 44K ON ODOMETER THE MCU WENT OUT. I HAD TO DRIVE AROUND WITH NO WAY TO ADJUST CHARGING LEVEL, NO TURN SIGNALS, NO BACK UP CAMERA, NO CLIMATE CONTROL. WITHOUT THE MCU THE CENTER MONITOR WENT OUT. TESLA WANTED ABOUT $2000 TO FIX IT BY REPLACING IT WITH THE SAME PROBLEM BOARD. MY CAR WAS BEYOND WARRANTY BY JUST A COUPLE OF MONTHS. THEY KNEW IN ADVANCE THIS MCU WAS GOING OUT BASED ON HOW MANY TIMES I HAD TO RESTART THE SYSTEM WHEN IT CRASHED. *TR

Mileage: 44,000

THE MCU AND THE SPEEDOMETER OF MY TESLA ARE NOT WORKING PROPERLY BECAUSE THE CAR MANUFACTURER MADE A DESIGN ERROR WITH THE CHIP CARD AND ALSO ON THE WAY OF THE CAR CONTROLS THE HEAT COMING IN TO THE CABIN AND IT LITERALLY MELTS DOWN THE SCREEN AND THE SPEEDOMETER. GLUE COMES OUT EVERY MINUTE CREATING A DANGEROUS SITUATION BECAUSE IT GETS STICKY ON YOUR HANDS AND WHILE YOU TRY TO REMOVE IT THE SCREEN GOES BLACK OR FREEZES. THE MOST COMMON ONE IS THAT THE SCREEN OR MCU FREEZES UP CONSTANTLY AND THEN THE CAR CAN'T BE RUN. HARD RESET WORK SOMETIMES AND SOMETIMES WON'T . I CONTACT THEM AND THEY WANTED ME TO PAY $2600 FOR SOMETHING IT IS THEIR DESIGN FLAW . THIS IS A DANGER FOR THE PUBLIC SAFETY AND NEEDS TO BE ADDRESS BY TESLA REPLACING THE MCU AT NOT COST SINCE IT IS A DESIGN PROBLEM . THOSE ISSUES HAPPENS ON BOTH, WHILE PARKED AND DRIVING , SOMETIMES YOU CAN BE DRIVING AND THE SCREEN WON'T WORK AT ALL, YOU TOUCH IT AND NOTHING WORKS . AS YOU CAN SEE ON THE PICTURES BELOW , THE GLUE WILL COME DOWN FORM THE THE SCREENS AND START GOING ALL OVER THE CAR , THAT CREATES A HAZARD FOR DRIVING AND ALSO POSSIBLY FOR A FIRE SINCE THE SCREEN IT IS MELTING.

CAR WAS STATIONARY. STARTED TESLA AND MAIN NAVIGATION AND CAMERA SCREEN. MCU FAILURE RESULTS IN LOSS OF AUDIBLE AND VISUAL FEATURES PROVIDED BY THE TOUCHSCREEN, SUCH AS INFOTAINMENT, NAVIGATION, AND WEB BROWSING. THIS INCLUDES LOSS OF REAR CAMERA IMAGE DISPLAY WHEN REVERSE GEAR IS SELECTED, RESULTING IN REDUCED REAR VISIBILITY WHEN BACKING. *TR

Mileage: 71,000

I RECENTLY PURCHASED A USED 2015 MODEL S DIRECTLY FROM TESLA. UPON RECEIVING THE VEHICLE, I NOTICED THAT THE MUSIC PLAYER REPEATS SONGS EVEN THOUGH IT IS SET TO PLAY A PLAYLIST, THE LTE CONNECTION IS VERY WEAK REGARDLESS OF LOCATION, I COULD NOT USE THE TESLA APP TO REMOTELY CONTROL THE CAR, AND VARIOUS ISSUES WITH THE USER INTERFACE REQUIRING A FULL REBOOT OF THE MAIN CLUSTER THIS OCCURS RANDOMLY, SOMETIMES WHEN DRIVING WHILE OTHER TIMES STATIONARY. TESLA HAS ALREADY TROUBLESHOOTED THE ISSUES AND EVEN SENT A SOFTWARE UPDATE YET THE ISSUES REMAIN. *TR

Mileage: 60,500

TOUCHSCREEN FAILURE- THE MAIN SCREEN FAILED COMPLETELY AFTER 5 YEARS. THIS THEN CAUSES NO A/C OR HEAT, NO REAR BACK UP CAMERA, ETC. *TR

Mileage: 93,000

MEDIA CONTROL UNIT WENT COMPLETELY OUT AFTER A FEW MONTHS OF TROUBLE. CAR TOOK LONGER TO START UP AND CONTROLS OF SAFETY FEATURES WERE NOT WORKING. THIS HAPPENED WHILE STARTING CAR AND ALSO WAS NOT AVAILABLE WHILE VEHICLE WAS IN MOTION WHICH CAUSED A DANGEROUS CONDITION. *TR

Mileage: 41,000

PRIMARY TOUCHSCREEN FAILURE (MCU). THE CAR WAS STATIONARY PARKED IN GARAGE. THE PRIMARY TOUCHSCREEN FAILED AND WOULD NOT START. AIR CONDITIONING, TURN SIGNALS, AND BACKUP CAMERA STOPPED WORKING, ALONG WITH ALL OTHER SETTINGS BECAUSE NON-FUNCTIONAL. CAR IS 5 YEARS OLD AND 45,000 MILES. THE MCU TOUCHSCREEN HAD TO BE REPLACED. *TR

Mileage: 44,437

MY MCU OR MAIN TOUCH SCREEN HAS FAILED. I NO LONGER HAVE CONTROL OF NAVIGATION, MUSIC, HVAC CONTROLS, BACK UP CAMERA, TURN SIGNALS, AUTOPILOT, ADAPTIVE CRUISE CONTROL, HEADLIGHT CONTROLS, SUNROOF CONTROLS, OR ANY FUNCTION BESIDES DRIVING, STEERING, AND BRAKING, THE CAR WAS AT MY HOME WHEN IT WAS RECEIVING AN OVER THE AIR UPDATE. THE CAR THEN NOTIFIED ME THAT THE DOWNLOAD HAD FAILED. I WENT OUT TO THE CAR TO FIND THE SCREEN COMPLETELY BLACK. TRYING TO RESET THE SCREEN DID NOT WORK AND TESLA DIAGNOSIS LED ME TO BELIEVE THAT THE MCU NO LONGER WORKS. DOING MY OWN RESEARCH I HAD MY EMMC CHIP LOOKED AT AND FOUND THE FILES WERE CORRUPT AND THE CHIP WAS 90% FULL. TESLA WILL NOT REPLACE JUST THIS CHIP AND ONLY THE MCU IN FULL. I HAVE NOT DRIVEN MY CAR SINCE THIS ISSUE. *LN*JB *TR

Mileage: 76,000

THE TOUCHSCREEN MEDIA CONTROL UNIT HAS COMPLETELY FAILED. THE VEHICLE WAS STATIONARY. TESLA SAID IT WAS THE MCU AND THAT I HAD TO DRIVE IT TO THE SARASOTA SERVICE CENTER FOR REPAIRS WHICH IS 2 HOURS DRIVE FROM MY HOME. THE BACK UP CAMERA, TURNING SIGNALS AND THE DASH BOARD WEREN'T WORKING DURING THE DRIVE. *TR

Mileage: 30,500

MCU1 TOUCHSCREEN HAS AN EXPECTED SHORT LIFE SPAN DUE TO TESLA'S LOGGING PRACTICES. THIS PRACTICE SHORTENS THE LIFESPAN OF MCU1 (MAIN CONTROL UNIT) DEVICES SIGNIFICANTLY AND HINDERS TOUCHSCREEN CAPACITY, REMOVES AUTO PILOT CAPABILITIES, AND PREVENTS AIR CONDITIONING CONTROL OR MEDIA CONTROL. *TR

MCU FAILURE (MARCH 2020) FROM EMMC MEMORY WEAR-OUT RESULTED IN NON-FUNCTIONING CAR. CAR WOULD NOT "TURN OFF," THEREBY ENTIRELY DRAINING BATTERIES. SINCE THE AIR CONDITIONER WAS ON DURING MCU FAILURE, IT WOULD REMAIN ON, NO MATTER WHAT I DID, THEREBY (A) RUNNING DOWN THE BATTERY, AND (B) POTENTIALLY CREATING A MAINTENANCE OR FIRE HAZARD (AC RUNNING FOR 12 HOURS). ALSO NON-FUNCTIONAL WAS CRUISE CONTROL, RADIO, REAR CAMERA, AUDIBLE WARNINGS (LIKE TURN-SIGNAL CLICKS), INABILITY TO CONTROL BATTERY CHARGING, LOSS OF NAVIGATION, PARKING WARNING CHIMES, ENERGY USAGE GRAPH, CELL FEATURES, ETC. SIGNIFICANTLY, THE "CREEP" FEATURE, WHICH MOVES THE CAR FORWARD WHEN PEDAL IS LIFTED, ALSO DID NOT WORK -- CAUSING ME TO HAVE TO RELEARN CERTAIN DRIVE FEATURES, AND AT ONE POINT ALLOWING THE CAR TO ROLL BACKWARD WHEN IT USUALLY WOULD HAVE CREEPED FORWARD. IT'S UNKNOWN IF CERTAIN EMERGENCY BRAKING FEATURES WOULD HAVE WORKED. MAIN VEHICLE CONTROL SYSTEMS FUNCTIONED (STEERING & BRAKES), BUT NOTHING ELSE DID, AND DRIVING WAS VERY CONCERNING. COST TO REPAIR WAS $1575. HOWEVER, THE SAME TYPE OF COMPUTER WAS INSTALLED, WHICH LEADS TO CONCERNS THAT THE SAME PROBLEM MAY OCCUR IN THE FUTURE. SEE ALSO NHTSA ACTION NUMBER: PE20010. *TR

Mileage: 72,000

MCU FAILURE WITH LESS THAN 3,400 MILES ON CAR. TESLA CLAIMED IT WAS OUT OF WARRANTY. THE CAR CAN NOT CHARGE OR DO ANYTHING WITHOUT MCU. NO WINDOWS, NO CLIMATE, NO CHARGING, ETC. A SOLID STATE DEVICE LIKE THE MEMORY SHOULD NOT FAIL. IT IS BEING OVERWRITTEN TWO OFTEN AND TESLA SHOULD HAVE SPEC OUT BETTER MEMORY. FURTHER THE UNIT FAILED WITH VERY LOW MILES AND USAGE. I TRIED TO FIND THE INVOICE BUT IT SEEMS TESLA KEEPS THE INVOICE ON THEIR SERVER. A FAILURE OF MCU BECAUSE OF UNDER SPEC MEMORY SHOULD NOT BE THE CONSUMER ISSUE. TESLA SHOULD REPLACE THE MCU OR MEMORY FOR FREE. I AM VERY UPSET THE WAY THIS WAS HANDLED. FURTHERMORE I WAS TOLD I WOULD BE GETTING A NEW MCU WITH UPGRADED MEMORY BUT NOW I HAVE DOUBTS AFTER READING TESLAMOTORFORUM.COM THAT I WILL HAVE ANOTHER FAILURE IN THE SAME TIME PERIOD. THIS IS A SAFETY ISSUE AS THE MCU CONTROLS MORE THAN ENTERTAINMENT BUT MANY CAR FUNCTIONS NECESSARY TO DRIVE. *TR

Mileage: 3,300

MY MCU FAILED IN JANUARY 2020 AND I WAS CHARGED $1,429.73 FOR REPLACEMENT. I FOUND A NEWS ARTICLE TODAY THAT NHTSA IS INVESTIGATING THIS ISSUE, I WANTED TO ADD MY COMPLAINT AS WELL. THERE WAS NO INCIDENT PRECEDING THE FAILURE, IT JUST WENT DARK ONE DAY. AS A RESULT HEATING/COOLING, NAVIGATION, AUDIO, ETC. WERE UNAVAILABLE WHILE I WAITED A MONTH FOR THE SERVICE APPOINTMENT. *TR

Mileage: 45,000

APPROXIMATELY 5 YEARS AFTER PURCHASING MY TESLA MODEL S, THE MEDIA CONTROL UNIT FAILED WHILE I WAS DRIVING ON A CITY STREET (DOING A REBOOT DUE TO SOME SYSTEM FAILURES). MUCH OF THE FUNCTIONALITY OF THE CAR BECAME INOPERABLE BECAUSE OF THE FAILURE, INCLUDING CLIMATE CONTROL, NAVIGATION, MUSIC AND MORE. A WEEK LATER TESLA'S MOBILE TECHNICIAN DID A HARD REBOOT, WHICH THEN ELIMINATED THE ABILITY OF THE CAR TO CHARGE (MAKING IT EFFECTIVELY INOPERABLE). WHEN I FINALLY GOT AN IN-SHOP APPOINTMENT, A WEEK LATER, I HAD TO PAY TO REPLACE THE MCU, AS MY WARRANTY PERIOD WAS OVER. EVEN NOW, THERE ARE CONTINUING ISSUES WITH THE VOICE RECOGNITION SYSTEM. *TR

Mileage: 53,000

THE SCREEN ON THE CAR WENT BLANK AS THE MCU FAILED. WHILE THE CAR WORKED THE AUDIO, AUTOPILOT, RADIO, GPS, NAVIGATION, TURN SIGNALS STOPPED WORKING. THE CAR ONLY HAD ~46,700 MILES ON IT WHEN THE SCREEN FAILED. CLEARLY A DEFECT WHICH SHOULD BE COVERED BY TESLA 2 MONTHS AFTER THE WARRANTY EXPIRED IN DEC 2019. THIS HAPPENED WHILE THE CAR WAS PARKED. *TR

Mileage: 46,000

SUDDEN UNINTENDED ACCELERATION. I HAD ALMOST COMPLETED A U TURN (BUT NOT COMPLETELY) TO SLOWLY PULL INTO A PARKING SPOT PARALLEL TO THE SIDEWALK WHEN THE CAR ALL OF A SUDDEN LOUNGED FORWARD (SEE SKID MARKS). IT ONLY SLOWED AFTER HITTING AND DAMAGING THE BRICK WALL.I PRESSED ON THE BRAKES, THE SCREEN FLASHED SOMETHING LIKE: YOUR AUTO PARK IS NOW DISABLED. I WAS ABLE TO SLOWLY EASE INTO MY INTENDED PARKING SPOT AND COME OUT AND ASSESS THE DAMAGES. IT ALL HAPPENED OVER A SPLIT SECOND. THE COLLISION DEFINITELY FELT LIKE THERE'S A MAJOR FAULT WITH THE CAR'S COMPUTER SYSTEM - INSTRUCTING IT TO LURCH FORWARD AT RAPID SPEED AND NOT ABLE TO AUTOSTOP WITH AN OBJECT (BRICK WALL) IN FRONT OF IT. I WAS AT A RESIDENTIAL AREA WITHIN A GATED COMMUNITY. WHEN CALIFORNIA HIGHWAY PATROL CAME, THEY SAID THEY COULDN'T FILE A REPORT WITHIN PRIVATE PROPERTY. *TR

Mileage: 43,704

MY CAR SUDDENLY LOST APPROXIMATELY 25 MILES OF BATTERY RANGE OVERNIGHT AFTER AN OVER THE AIR UPDATE BY TESLA. THE CAR ALSO BEGAN CHARGING SLOWER AFTER THE UPDATE. I BELIEVE THE UPDATE HAS DECREASED THE BATTERY LIFE OF MY CAR AND CAPPED IT TO PREVENT THE CHANCE OF THE CAR CATCHING ON FIRE SINCE THAT HAS ALREADY HAPPENED TO SEVERAL TESLA MODEL S VEHICLES. IT SEEMS TO ME THAT A FAULTY BATTERY IS STILL IN THE CARS

Mileage: 47,000

2015 MODEL S 85D WAS REVERSED ONTO DRIVEWAY THEN PLACED IN PARK AND DOORS WERE CLOSED AND LOCKED. A FEW MOMENTS LATER THE VEHICLE STARTED ACCELERATING FORWARD TOWARDS THE STREET AND CRASHED INTO A PARKED CAR. FRONT WHEELS WERE RECEIVING POWER WHILE REAR WHEELS WHERE LOCKED AND DRAGGING RATHER THAN WHEELS SPINNING. I REVERSED VEHICLE BACK ONTO DRIVEWAY AND IT HAPPENED ANOTHER 2 TIMES AFTER FIRST INCIDENT WITHIN A 30 MINTUE TIME SPAN.

Mileage: 86,722

TRY TO BACK UP & CAR WILL AUTOMATICALLY GO INTO PARK. HAPPENS INTERMITTENTLY -~20 TIMES OVER LAST ? 45 DAYS, DID NOT RAISE MY BODY TO LOOK OVER SHOULDER. LAST FRIDAY, I WAS ON THE ON RAMP OF A INTERSTATE (I-5), & THE CAR WENT FROM DRIVE TO PARK. FIRST & ONLY TIME THIS HAS OCCURRED.

Mileage: 114,450

THE TRUNK SENSOR MALFUNCTIONED RESULTING IN THE TRUNK REGISTERING AS OPEN BUT BEING CLOSED. AS THERE ARE 3RD ROW SEATS IN THE TRUNK THIS MAKES IT PASSENGER SPACE AND THE EMERGENCY TRUNCK OPEN DID NOT WORK, MANUAL OPEN DID NOT WORK, KEY FOB OPEN DID NOT WORK RESULTING IN THE TRUNK PASSENGER COMPARTMENT BEING LOCKED SHUT WITH THE POTENTIAL FOR CHILDREN IN IT WITH NO WAY TO GET THEM OUT OTHER THAN TO SMASH THE REAR WINDOW. THIS IS A SIGNIFICANT SAFTEY RISK!

Mileage: 33,400

NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES

Mileage: 47,922

ON MAY 15TH, 2019 WITH 103,249 MILES ON MY ODOMETER, I UPGRADED MY TESLA MODEL S 70D FIRMWARE FROM VERSION 2019.12.11 TO 2019.16.1.1. ON MY NEXT CHARGE TO 80%, MY MILEAGE CAPACITY WAS DRASTICALLY REDUCED FROM 199 MILES TO 167 MILES FOR A LOSS OF OVER 30+ MILES FOR NO KNOWN REASON. I DISCUSSED THIS WITH A COWORKER WHO HAS A SIMILAR EARLY 2016 MODEL S 70D WHO EXPERIENCED THE SAME SAME LOSS OF RANGE. MY RESEARCH HAS LEAD ME TO UNDERSTAND TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY.

Mileage: 103,249

TOUCHSCREEN THAT CONTROLS MOST VEHICLE FUNCTIONS INCLUDING HVAC BECAME DISABLED BECAUSE A CHIP IN THE TOUCHSCREEN WENT BAD. THE CAR WAS UNABLE TO CHARGE AND WOULD TAKE APPROX 5 MINS TO START AT TIMES. UNABLE TO CLEAR FOGGED WINDOWS WITH HVAC

Mileage: 68,000

SHORTLY AFTER A SOFTWARE UPDATE IN JUNE, 2019 I NOTICED THAT MY CHARGE CAPACITY HAD DIMINISHED SIGNIFICANTLY (APPROXIMATELY 30 MILES OR 15%). I RAISED CONCERNS ABOUT MY BATTERY KNOWING THAT TESLA REPRESENTS AN UNLIMITED MILE 8 YEAR WARRANTY ON THE BATTERY. MY BATTERY WAS TESTED REMOTELY AND I WAS ASSURED IT WAS NOT A BATTERY ISSUE. SHORTLY THEREAFTER I BECAME AWARE THAT THIS IS A KNOWN ISSUE AND ACTUALLY THE SUBJECT OF CLASS ACTION LITIGATION. I HAVE TEXT MESSAGES WITH TESLA GOING BACK TO JUNE, 2019 AND AGAIN IN OCTOBER, 2019 - THE DATE OF MY MOST RECENT SERVICE. TESLA HAS FAILED TO ACKNOWLEDGE A PLAN OF ACTION RELATED TO THE ISSUE AND WILL NOT "ROLLBACK" THE UPDATE. I WANT TESLA TO STAND BEHIND THEIR BATTERY WARRANTY AND MAKE THE NECESSARY REPAIRS TO ENSURE SAFETY AND PROVIDE ME WITH WHAT I PAID FOR. I HAVE ALSO EXPERIENCED SIGNIFICANT SLOWDOWNS OF CHARGING RATES AT VARIOUS SUPERCHARGERS.

IN EARLY JULY 2019 I NOTICED THAT MY 2015 TESLA MODEL S 85D WAS NOT CHARGING AS IT SHOULD BE. MY 85 KILOWATT BATTERY WAS CHARGING AT A GREATLY DIMINISHED RATE. I TRIED CONTACTING TESLA FOR SERVICE BUT WAS UNABLE TO GET THROUGH TO THEM. IT TOOK OVER 3 VERY FRUSTRATING WEEKS FOR ME TO FINALLY GET THROUGH TO SCHEDULE A SERVICE APPOINTMENT. MY SERVICE TECHNICIAN REPLACED SOME PARTS THAT HE BELIEVED WOULD REMEDY THE PROBLEM HOWEVER WHEN HE TOOK THE CAR TO THE TESLA SUPERCHARGE STATION THE PROBLEM STILL EXISTED. HE REACHED OUT TO THE ENGINEERING DEPARTMENT AT TESLA AND WAS INFORMED THAT MY CARS CHARGING CAPACITY HAD BEEN LIMITED AND RESTRICTED BY TESLA. I FILED A COMPLAINT WITH TESLA AND REQUESTED THAT MY BATTERY BE REPLACED UNDER THE FACTORY WARRANTY. IT TOOK 3 MORE WEEKS FOR ME TO GET A RESPONSE FROM TESLA WHICH RESULTED IN A DENIAL OF MY WARRANTY CLAIM. THEY TOLD ME THAT THERE WAS NOTHING WRONG WITH MY BATTERY THAT WOULD WARRANT REPLACEMENT. I THEN INSISTED THAT IF THERE WAS NOTHING WRONG WITH MY BATTERY THEN THEY SHOULD UN-RESTRICT MY ABILITY TO CHARGE AND RESTORE ME TO FULL CAPACITY. THEY SAID THAT THEY COULD NOT DO THAT AND IF I DID NOT LIKE THAT ANSWER THEN I COULD SUE THEM. I WAS ABSOLUTELY MORTIFIED. I HAVE SINCE LEARNED THAT TESLA HAS DISCOVERED THAT THERE IS A SERIOUS PROBLEM THAT EXISTS IN THE 85 KILOWATT BATTERIES AS IS THE ONE IN MY VEHICLE. THERE HAVE BEEN REPORTS OF FIRES THAT HAVE ERUPTED ON SEVERAL OF THESE VEHICLES AS A RESULT OF ISSUES RELATED TO OUR 85 KILOWATT BATTERIES. I BELIEVE THAT TESLA IS PARTICIPATING IN A COVER UP TO AVOID DEALING WITH THIS ISSUE IN A RESPONSIBLE WAY.

Mileage: 35,000

SINCE MAY SOFTWARE UPDATES, I DON'T KNOW THE REAL REASON WHY TESLA LIMIT MY CAR'S BATTERY: MAYBE TO SHUT OFF A SINGLE BATTERY MODULE LIKE THE ONE THAT CAUSED A CAR TO CATCH FIRE IN SHANGHAI (SAME YEAR MODEL AS MY CAR)... OR DECREASE THE BATTERY VOLTAGE TO REDUCE POTENTIAL FIRE...BUT IS IT RIGHT AND LEGAL THAT I PAID FOR A TOP OF THE LINE PERFORMANCE MODEL S P85D AND NOW TESLA LIMITED IT TO ONLY 68-69 KWH? I WOULD NOT MIND IF I PAID FOR 70 KWH AND BE LIMITED BY TESLA TO 68 KWH, BUT MY BATTERY IS 85 KWH AND LIMITED TO ONLY 68KWH! THE POWER ALSO SEEMED TO BE REDUCED AND CHARGING IS TAKING MUCH LONGER. WHAT MADE ME REALLY MAD IS THAT TESLA WENT BEHIND MY BACK AND CHEATED LIKE THAT USING OTA UPDATES.

Mileage: 42,000

ON MAY 20, 2019, THIS CAR WAS ISSUED A FORCED, OTA-UPDATE FROM TESLA, VERSIONS 2019.16.1 AND 2019.16.2 AS A RESULT OF WHAT IS BELIEVED TO BE A RESPONSE TO THE SERIES OF MULTIPLE BATTERY FIRES WORLDWIDE INVOLVING TESLA'S ELECTRIC VEHICLES. WITHOUT DISCLOSING WHAT THE SOFTWARE UPDATES WOULD DO OR WHAT NEGATIVE AFFECTS THEY WOULD HAVE, TESLA FORCED THESE UPDATES WITHOUT TELLING MY CLIENT AND OTHER AFFECTED OWNERS THAT THEIR BATTERIES WOULD BE LIMITED AND CHARGING SPEEDS WOULD BE THROTTLED, EFFECTIVELY AND SIGNIFICANTLY DECREASING THE RANGE AND SPEED OF CHARGING FOR THEIR CARS. TESLA ADVERTISED MY CLIENT'S SPECIFIC YEAR, MAKE AND MODEL (2015 MODEL S 70D) AS HAVING AN APPROXIMATE EPA ESTIMATED 240 MILES OF RANGE. THIS CASE HAS BEEN FILED AS A CLASS ACTION WHICH IS ALREADY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NUMBER 5:19-CV-04596-VKD, BY THE NAMED CLASS PLAINTIFF AND REPRESENTATIVE DAVID RASMUSSEN. THIS OFFICE REPRESENTS MR. RASMUSSEN, AS WELL AS MR. LIN AND VARIOUS ADDITIONAL OWNERS OF THESE AFFECTED VEHICLES, INCLUDING RESIDENTS IN DIFFERENT STATES ACROSS THE COUNTY. TO DATE, TESLA HAS PROFFERED THE EXPLANATION THAT THE UPDATES WERE DONE IN ORDER TO PROMOTE THE HEALTH AND BATTERY LONGEVITY FOR THE VEHICLES, HOWEVER, THERE IS A CORRELATION BETWEEN THE AGE OF THESE CARS, THE RECENT FIRES, AND ANY CORRESPONDING WARRANTIES WITH THESE CARS BY WHICH TESLA APPEARS TO TRY AND AVOID. THUS, CUSTOMERS ARE LEFT COMPLETELY WITHOUT ANY REMEDY TO THE ISSUES CAUSED BY TESLA, AS NCDS ARBITRATORS ACROSS THE U.S. ARE UNABLE TO COME TO TERMS WITH THE FACT THAT TESLA HAS COMMITTED THESE ILLEGAL, UNFAIR, DECEPTIVE, AND FRAUDULENT ACTS, OR ARE UNABLE TO DUE TO THE LIMITED SCOPE AND REQUIREMENTS BY WHICH NCDS ARBITRATORS ARE BOUND TO.

WHILE CRESTING A HILL ON AUTOPILOT, THE VEHICLE ABRUPTLY ATTEMPTED TO STEER INTO ONCOMING TRAFFIC. THIS APPARENTLY IS NOT AN ISOLATED ISSUE. SEE THIS INTERNET THREAD: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/AUTOPILOT-ISSUES-WITH-HILLS-AP1.141429/

Mileage: 33,000

* THE FIRST INPUT VIN IS PROVISIONAL. THE CAR CORRESPONDS TO TESLA MODEL S, BUT ALSO INCLUDES OTHER TESLA. HELLO. I AM ONE OF THE JAPANESE DRIVERS. I SAW THE FOLLOWING NEWS YESTERDAY (8/26). --------------------------- SUYASUYA SLEEP IN THE DRIVER'S SEAT, AUTOMATIC DRIVING OVER 100 KM? 8/24 (SAT) 18:21 BROADCAST TELE MORNING NEWS ALL NIPPON NEWSNETWORK (ANN) A MAN WHO SLEEPS IN A CAR THAT RUNS AT A SPEED OF MORE THAN 100 KM / H. SITTING IS THE DRIVER'S SEAT, NOT THE PASSENGER SEAT. --------------------------- I SAW THIS NEWS AND THOUGHT IT WOULD BE DIFFERENT. IN OTHER WORDS, IT IS NOT 'NOT RECOMMENDED TO DOZE DURING AUTOMATIC DRIVING', BUT 'DOES NOT FALL ASLEEP DURING AUTOMATIC DRIVING'. IN ADDITION, THE FOLLOWING IS WRITTEN IN THE NEWS READER COMMENTS. -------------------------- &#9313;UNKNOWN TESLA VEHICLES DON'T WEAR A DETECTOR TO DELIBERATELY FALL ASLEEP. THERE IS A REASON WHY YOU CAN'T DO IT WITH A SIMPLE DEVICE. IT IS SET TO THE PREFERENCE OF AMERICANS, AND IS USED TO COLLECT DATA. IF AN ACCIDENT OCCURS, THE NEXT PROGRAM WILL BE MODIFIED AND THE PROGRAM WILL BE REWRITTEN ON THE VEHICLE TO PREVENT RECURRENCE. AND IT LEADS TO COMPLETION THROUGH AN EXPERIMENTAL STAGE. EVEN IF A VICTIM COMES OUT, IT IS DESCRIBED IN THE CAR'S INSTRUCTION MANUAL NOT TO LET GO AND DRIVE, THUS CLEARING THE LEGAL PROBLEM. AND WHENEVER A PROBLEM OCCURS, TESLA SAYS THAT 'THE AUTOMATIC DRIVING FUNCTION IS A SYSTEM THAT SUPPORTS THE DRIVER HOLDING THE STEERING WHEEL' AND DOES NOT RECOMMEND SLEEPING DURING AUTOMATIC DRIVING. COMMENT. -------------------------- &#9314;WISE ***** IF THAT IS TRUE, THE MANUFACTURER WILL BE TESTING THE CONSUMER'S REPUTATION AS A HUMAN PILLAR AND WILL BE CHALLENGED WITH A MAJOR MORAL VIOLATION. --------------------------- PLEASE TELL US ABOUT YOUR THOUGHTS ON THE ABOVE.

Mileage: 60

ON THURSDAY , JUNE 7 AROUND 6:30 PM I MET WITH A BIZARRE INCIDENT ON MY 2015 TESLA MODEL S , 70D. INCIDENT TOOK PLACE ON RT 83 NEAR OAK BROOK MALL NEAR CHICAGO. THE CAR SLOWLY ROLLED AND APPROACHED A SEMI IN FRONT IN A TRAFFIC JAM. I HEARD A BEEPING SENSOR AS IT WAS ABOUT TO TOUCH THE SEMI, I IMMEDIATELY PRESSED THE BRAKE BUT THE CAR STARTED ACCELERATING INSTEAD. I THOUGHT I MUST HAVE PRESSED THE GAS PEDAL, SO IMMEDIATELY LIFTED MY FOOT TO MAKE SURE I WAS PRESSING THE BREAK PEDAL. THE SECOND TIME ALSO IT STARTED ACCELERATING AND KEPT PUSHING THE SEMI IN FRONT BECAUSE IT WAS TOUCHING IT. PERPLEXED I THEN BROUGHT THE CAR TO PARKING MODE TO MAKE IT STOP. AS THE SEMI STARTED MOVING AGAIN AND THERE WAS SUFFICIENT GAP, THE CAR STARTED FUNCTIONING NORMALLY. I GOT A REPAIR ESTIMATE ON THE FOLLOWING DAY FROM A TESLA APPROVED GARAGE AND THEY HAVE QUOTED ABOVE $4000 TO REPAIR.

Mileage: 27,300

I WANTED TO EXPRESS MY CONCERNS RELATING TO TESLA'S TREATMENT OF OWNERS WHO HAVE A SALVAGED CAR. TESLA ACTIVELY BLACKLIST CARS WITH SALVAGED TITLES AND MAKES IT NEXT TO IMPOSSIBLE TO PURCHASE REPLACEMENT PARTS. LEAVING OWNERS WITH NO OPTION BUT TO BUY PARTS SECOND HAND OR OTHERWISE PAY TESLA A FEE TO HAVE THE CAR RE-CERTIFIED AFTER THE REPAIRS HAVE BEEN COMPLETED. WITH TESLA'S DIRECT CONTROL OF THEIR SERVICE CENTERS, LACK OF DEALERS OR INDEPENDENT SHOPS. THIS MEANS THAT THE ONLY WAY TO GET PARTS OR SERVICE IS THROUGH TESLA THEMSELVES. YET IN THE PAST THEY HAVE REFUSED TO WORK ON SALVAGED CARS UNTIL THEY HAVE BEEN RECERTIFED BY TESLA. THIS COULD POTENTIALLY LEAD TO HUNDREDS OF THOUSANDS OF CAR ON THE ROAD THAT NEED ACCESS TO PARTS, SERVICE AND REPAIRS. THAT DUE TO TESLA'S POLICIES COULD POTENTIALLY BECOME A LIABILITY ON THE ROAD. THE SECOND AREA OF CONCERN IS THAT TESLA ALSO CAN SEND UPDATES THAT ACTIVELY DEACTIVATE FEATURES OF THE CAR. SUCH AS AUTOPILOT AND ACCESS TO THE SUPERCHARGING NETWORK. EVEN IF SAID FEATURES WHERE PURCHASED AND ARE THUS LINKED TO THE CAR FOR IT'S FORESEEABLE LIFETIME. THIS IS A TESTAMENT TO THE TECHNOLOGY AND CAPABILITIES OF OVER THE AIR UPDATES. HOWEVER, BY DISABLING SOFTWARE UPDATES. IT COULD LEAD TO SALVAGED CARS HAVING GROSSLY OUTDATED SOFTWARE. POTENTIALLY LEADING TO HUNDREDS OF THOUSANDS OF INDIVIDUALS OPERATING CARS WITH POTENTIALLY BUGGY OUTDATED SOFTWARE, THAT WOULD HAVE OTHERWISE BEEN PATCHED AND LEAD TO A ACCIDENT DUE TO A SHUTDOWN EVENT, ECT. NOT TO MENTION THE ACT OF DISABLING AUTOPILOT DISABLES SAFETY FEATURES SUCH AS AUTOMATIC BREAKING, THAT COULD PREVENT A ACCIDENT IN THE FIRST PLACE. IT IS THUS, MY HOPE THAT NHTSA COULD LOOK INTO THESE CONCERNS AND HOPEFULLY MAKE ALL TESLA CARS SAFER IN THE ROAD. TESLA IS THE ONLY AUTOMAKER THAT CURRENTLY HAS THIS POLICY AND INDEED THE ONLY AUTOMAKER THAT HAS THIS CAPABILITY

AS I PARKED MY CAR IN MY GARAGE ON 1/19/2019, I HAD PLACED THE CAR IN PARK AND WAS PREPARING TO EXIT THE VEHICLE WHEN IT SUDDENLY ACCELERATED AND HIT THE FRONT OF MY GARAGE WALL. THE CAR WAS IN PARK AND NOT MOVING. I HAD MY HAND ON THE DOOR HANDLE TO EXIT. I IMMEDIATELY SLAMMED THE BREAKS BUT THE CAR SEEMED TO KEEP GOING INTO MY WALL AND THEN IT JOLTED AND STOPPED. IT WAS LIKE IT HAD A MIND OF ITS OWN. THERE WAS NO ALERT OR ANYTHING. IT JUST SUDDENLY ACCELERATED WHILE IN PARK. AS YOU CAN IMAGINE THIS IS A VERY SCARY OCCURRENCE AND I AM NOT GOING TO DRIVE THIS VEHICLE UNTIL IT IS RENDERED SAFE. I'M VERY CONCERNED WITH WHAT COULD HAPPEN IF THIS OCCURRED IN A PARKING LOT OR AREA WITH PEOPLE. I CONTACTED TESLA IMMEDIATELY FOLLOWING THE INCIDENT TO FILE A REPORT AND SHARE MY CONCERN. THEY TOLD ME THEY WOULD PULL LOGS AND BE IN TOUCH. I ALSO CALLED MY INSURANCE COMPANY. THE INCIDENT HAPPENED AT 5:50 PM.

Mileage: 24,386

CPSC: HOW MUCH RESPONSIBILITY DOES TESLA HAVE IN THE [XXX]/[XXX] TRAGEDY? IN NOVEMBER OF LAST YEAR [XXX] AND [XXX] DIED IN A HORRIFIC CAR CRASH. THE ACCIDENT OCCURRED IN MR. [XXX]'S 2015 MODEL S TESLA. MS. [XXX], WHO WAS DRIVING THE CAR, AS REPORTS STATE HAD A VERY HIGH BLOOD ALCOHOL LEVEL, APPEARED TO BE SPEEDING, SWERVED TO MISS A CAR GOING THE WRONG DIRECTION, CRASHED AND DIED IN A FIRE SO DANGEROUS FIREFIGHTERS WERE CONCERNED FOR THEIR AND OTHERS WELL-BEING AS WELL AS THEIR INABILITY TO REACH THE FIRE AS THEY WOULD HAVE LIKED. *DT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS

A MALFUNCTION CAUSED THE SUDDEN DEPLOYMENT OF THE AIRBAGS AND SUBSEQUENT UNINTENTIONAL UNEXPECTED ACCELERATION CAUSING THE VEHICLE TO JUMP A CEMENT BLOCK AND VIOLENTLY SMASH INTO A POLE WHILE I WAS SLOWLY PULLING INTO A PARKING STALL AT A GROCERY STORE.

WAS USING THE AUTO-SUMMON FEATURE TO GET THE CAR OUT OF THE GARAGE AND IT CRASHED ON THE GARAGE WALLS.

Mileage: 41,364

REPORTEDLY A 2015 TESLA MODEL S ON "AUTOPILOT" CRASHED INTO A LAGUNA BEACH POLICE PATROL VEHICLE ON TUESDAY ABOUT 11AM 5-29-18 @ 20652 LAGUNA CANYON ROAD, LAGUNA BEACH, CALIFORNIA. THE DRIVER OF THE TESLA WAS INJURED. THE DRIVER IS PROBABLY AT FAULT FOR INATTENTIVE DRIVING, HOWEVER THE HYPE FROM TESLA, ELON MUSK AND THE CULT FOLLOWING HAVE CONTRIBUTED TO TESLA DRIVERS DRIVING RECKLESSLY BY OVERHYPING THE SAFETY AND AUTONOMY OF TESLA VEHICLES. IT SEEMS THE VEHICLE LEFT THE DRIVING LANE AND ENTERED THE PARKING LANE AT THE SIDE OF THE ROAD. REPORTEDLY ELON MUSK AND OTHER MANAGEMENT REJECTED SENSORS AND OTHER TECHNOLOGY THAT COULD HAVE IMPROVED SAFETY AND AUTONOMY. REPORTEDLY TESLA MANAGEMENT REJECTED REQUESTS BY THEIR OWN ENGINEERS THAT WANTED LIDAR, EYE SENSING AND OTHER TECHNOLOGY THAT WOULD HAVE IMPROVED SAFETY. TESLA HAS A HISTORY OF CENSORING SAFETY ADVOCATES AND TRYING TO CENSOR THE MEDIA, THUS PREVENTING WHISTLEBLOWERS FROM IMPROVING SAFETY THROUGH PUBLIC AWARENESS. TESLA ALSO HAS A HISTORY OF SCAPEGOATING THEIR OWN CUSTOMERS AND OTHER TESLA DRIVERS; TO DRAW ATTENTION AWAY FROM THE FAULTS OF TESLA. THE "SWISS CHEESE MODEL" INDICATES THAT MOST CRASHES INVOLVE SEVERAL CAUSAL/CONTRIBUTING FACTORS. THERE ALSO NEEDS TO BE MORE EMPHASIS ON THE PSYCHOLOGY OF "HUMAN FACTORS". TESLA HYPE AND TESLA CENSORSHIP OF MEDIA AND SAFETY ADVOCATES ARE SOME OF THE HUMAN FACTORS THAT IS CONTRIBUTING TO TESLA DRIVERS DRIVING MORE RECKLESSLY, UNSAFE AND ARROGANTLY.

WHILE PULLING INTO A PERPENDICULAR PARKING SPOT IN A PARKING GARAGE, AT ~4-5 FEET FROM A WALL, THE CAR EXPERIENCED SUDDEN ACCELERATION, SLAMMING INTO THE WALL, RESULTING IN MODERATE BODY DAMAGE TO THE FRONT OF THE CAR AND DEPLOYING THE DRIVER-SIDE AIRBAGS. THERE WERE NO OTHER PASSENGERS IN THE CAR, AND THERE WAS NO SIGNIFICANT INJURY OR DAMAGE TO THE GARAGE OR OTHER CARS. THOUGH I RECOGNIZE THAT THE VAST MAJORITY OF ACCIDENTS OF THIS TYPE ARE DUE TO DRIVER ERROR, THERE ARE SEVERAL FACTORS THAT LEAVE ME WITH CONCERN FOR A POSSIBLE ELECTRONIC SYSTEMS MALFUNCTION. SPECIFICALLY, ~3 DAYS PRIOR TO THE ACCIDENT, THE CAR BEGAN DISPLAYING A CONSTANT ERROR MESSAGE: 'DRIVER ASSISTANCE FEATURES UNAVAILABLE". I NOTIFIED TESLA SERVICE BY PHONE AND EMAIL, AND ON THEIR INSTRUCTIONS, REBOOTED THE COMPUTER SYSTEM, AND FULLY POWERED DOWN AND RESTARTED THE SYSTEM. HOWEVER, THE ERROR MESSAGE PERSISTED. THE ACCIDENT OCCURRED BEFORE I WAS ABLE TO SCHEDULE A SERVICE CALL. I HAVE REQUESTED DETAILS FROM THE DATA LOGS FOR THE ACCIDENT FROM TESLA, BUT THEY HAVE PROVIDED ONLY VERY LIMITED INFORMATION, STATING THAT LEGAL ACTION ON MY PART WOULD BE REQUIRED TO OBTAIN MORE DETAIL. THEY HAVE TOLD ME THAT THE CAR SPEED WAS 3.6 MPH AT WHICH TIME THE DATA INDICATES THAT THE ACCELERATOR WAS PRESSED TO AS FAR AS 100%, RESULTING IN ACCELERATION OF THE CAR TO 7 MPH AT THE TIME OF IMPACT, WITH THIS ACCELERATION OCCURRING OVER A 2 SECOND TIME PERIOD. THIS INFORMATION SEEMS INCOMPATIBLE WITH THE OTHERWISE RAPID ACCELERATION TYPICALLY EXHIBITED BY THIS CAR WITH A FULLY DEPRESSED ACCELERATOR, AND THE SHORT DISTANCE TRAVELED (ONLY SEVERAL FEET).

Mileage: 26,000

DOOR HANDLE BECAME INOPERATIVE WHILE CAR WAS STATIONARY, MAKING IT IMPOSSIBLE TO ENTER CAR VIA DRIVER'S SIDE DOOR. HANDLE IS NORMALLY FLUSH WITH BODY. WHEN CAR DETECTS FOB PRESENCE, OR FOB BUTTON IS PRESSED, DOOR HANDLE IS SUPPOSED TO EXTEND TO PERMIT OPENING OF DOOR. CONTACTED SERVICE AND WAS REPAIRED UNDER WARRANTY. BROKEN PART IDENTIFIED AS PADDLE (PIVOT) GEAR, PN 1042845-00-A. THIS MALFUNCTION IS VERY COMMON IN THE MODEL S. THE HANDLE MECHANISM SHOULD BE REDESIGNED AND REPLACED VIA RECALL.

Mileage: 30,932

THIS IS A COMPLAINT ABOUT THE TESLA AEB. HERE IS A CRASH REPORT HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MAJOR-AUTO-PILOT-SAFETY-ISSUE#COMMENT-1183233 MAJOR AUTO PILOT SAFETY ISSUE SUBMITTED BY MELISCU ON JUNE 29, 2017 I HAVE (HAD) A 2015 P90 D. IT IS NOW TOTALLED AND I WANTED TO SHARE MY EXPERIENCE WITH AUTO-PILOT. MANY OF YOU ARE AWARE OF THE DEATH THAT OCCURRED LAST YEAR WHEN A TESLA DROVE UNDERNEATH A SEMI. IT WAS EXPLAINED AS HAVING TO DO WITH THE ANGLE OF THE CAR ON A HILL, THE LOCATION OF THE SUN . . . THE CAR SEEING UNDER THE TRUCK . . . WELL, I HAVE RECENTLY HAD TWO EXPERIENCES, BOTH CALLED INTO TESLA, WHERE THE SENSORS DID NOT DETECT ENORMOUS TRUCKS THAT WERE STATIONARY, PERPENDICULAR TO THE LANE OF TRAVEL, AND ENTIRELY BLOCKING THE ROAD. IN THE FIRST INSTANCE AUTOPILOT WOULD HAVE DRIVEN ME DIRECTLY INTO A GARBAGE TRUCK. A GARBAGE TRUCK! AUTOPILOT SIMPLY DID NOT REALIZE IT SHOULD REACT TO A GARBAGE TRUCK BLOCKING THE ROAD. IN THE SECOND INSTANCE A BOX TRUCK MISJUDGED ITS TURNING RADIUS AND STOPPED PERPENDICULAR TO MY LANE. AGAIN, AUTOPILOT DID NOT RECOGNIZE THAT IT SHOULD REACT TO THIS ENORMOUS OBSTACLE, AND DROVE STRAIGHT INTO THE CAB OF THE TRUCK (ALMOST, I REACTED AT THE LAST MOMENT AND MANAGED TO AVOID THE CAB, DRIVING INTO THE CARGO AREA INSTEAD). YES, AS THE DRIVER OF THE VEHICLE WE MAINTAIN RESPONSIBILITY FOR WHAT OUR VEHICLES ARE DOING. THAT SAID, WE PLACE SOME DEGREE OF CONFIDENCE THAT THE SOFTWARE THAT POWERS OUR VEHICLES IS GENERALLY IN GOOD ORDER AND ABLE TO PERFORM IN A BASIC SENSE . . . WHICH IS TO SAY RECOGNIZE MAJOR OBSTACLES AND SLOW TO A STOP. IF YOU HAVE OR USE AUTOPILOT, PLEASE BE AWARE THAT IT APPEARS TO HAVE A MAJOR FLAW. IT DOES NOT SEE PERPENDICULAR TRUCKS BLOCKING THE LANE OF TRAVEL. BE CAREFUL. DO NOT PUT ANY RELIANCE ON THE VEHICLE TO BE AWARE OF THESE TYPES OF RISKS. MY VEHICLE IS TOTALLED. PLEASE INVESTGATE.

Mileage: 10,000

DRIVING WEST ON HAMPDEN AVE TOWARDS INTERSECTION AT TAMARAC ST. GOING THE SPEED LIMIT, & RELEASED THE ACCELERATOR SO THAT "ENGINE BRAKING" WOULD SLOW THE CAR. BUT I WAS SLOWING DOWN FASTER THAN NECESSARY WITH ~100 YARDS REMAINING TO REACH THE INTERSECTION. I LIGHTLY PRESSED THE ACCELERATOR TO STOP ENGINE BRAKING BRIEFLY, THEN RELEASED THE ACCELERATOR TO REINSTATE "ENGINE BRAKING". INSTEAD OF SLOWING, MY CAR BEGAN TO WILDLY ACCELERATE. ALARMED AT THE INCREASING SPEED OF THE CAR, AS I WAS RAPIDLY APPROACHING THE INTERSECTION WHERE THE SIGNAL WAS RED, (ANOTHER CAR WAS ALREADY STOPPED AT THE SIGNAL). QUICKLY APPLIED THE BRAKES, BUT CAR WAS TRAVELING TOO FAST TO AVOID IMPACT WITH THE OTHER CAR. OTHER CAR WAS SIGNIFICANTLY DAMAGED, THOUGH IT SEEMED UNLIKELY (BASED ON COMMENTS FROM THE PARAMEDICS & POLICE) THAT THE OTHER DRIVER & PASSENGER WERE INJURED, BUT WERE TRANSPORTED TO AN ER TO BE CHECKED. I WAS SO STUNNED AT WHAT HAD HAPPENED THAT I INITIALLY THOUGHT I MAY HAVE PRESSED ON THE ACCELERATOR RATHER THAN THE BRAKE ( I'VE NEVER DONE THAT IN MY 55 YEARS OF DRIVING). BUT 2 DAYS LATER, AFTER MY MIND HAD CLEARED, I COULD RECALL THE DETAILS OF THE SITUATION, AND I'M CONVINCED THAT THE ACTUAL EVENTS OCCURRED IN THE ORDER DESCRIBED ABOVE. ANOTHER PIECE OF INFORMATION: 2 TIMES WITHIN THE PRIOR WEEK, WHEN GETTING INTO MY CAR (AWAY FROM MY HOME), THE CAR INDICATED "PREPARING TO DRIVE" OR SOMETHING TO THAT EFFECT (NOT A MESSAGE I NORMALLY SEE), THE MESSAGE PERSISTED, SO BOTH TIMES I HAD TO REBOOT THE COMPUTER SYSTEM, TO MAKE THE CAR DRIVE-ABLE. COULD THIS BE AT ALL RELATED TO THE ACCIDENT ON JUNE 9TH? [THE CAR ,CURRENTLY IN A BODY SHOP, LOGS THE DRIVING HISTORY, AND MAY BE ABLE TO SUPPORT, OR NOT SUPPORT, MY MEMORY OF WHAT HAPPENED. IT MAY HELP TO DIFFERENTIATE WHETHER THIS WAS A COMPUTER HARDWARE/SOFTWAREOR MECHANICAL GLITCH, VS OPERATOR ERROR.]

Mileage: 14,000

HERE IS A TESLA IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=23943967&ROWNUMBER=20&LOADRECENT=TRUE THE ATTACHED PHOTOGRAPH SHOWS THAT THE TOP BALL JOINT ON THE FRONT RH WHEEL HAS SEPARATED CAUSING GOUGING OF THE TIRE TREAD. THE WHEEL IS DISPLACED TOWARDS THE REAR OF THE WHEEL WELL WHICH IS MOST LIKELY THE CAUSE OF THE FIRE. THE FIRE HAS BEEN HOT ENOUGH TO MELT METAL SO IT IS ALMOST CERTAIN THAT THE LITHIUM BATTERIES WERE THE SOURCE OF THE FIRE. PLEASE INVESTIGATE THE PROBLEMS WITH TESLA SUSPENSIONS AND ALSO THE ISSUE OF BATTERY FIRES. LITHIUM BATTERY FIRES BURN BURN EXTREMELY HOT, EMIT TOXIC FUMES, AND ARE DIFFICULT TO EXTINGUISH. I REQUEST THAT YOU INVESTIGATE THE CIRCUMSTANCES OF THIS INCIDENT. I AM NOT THE OWNER, JUST A VERY CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.

Mileage: 5,000

ANOTHER YOUTUBE VIDEO JUST UPLOADED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=DBPQIHWSHOS&LIST=PLGHIWFEZNJ69DIFSUAGINJCL2GGYRRXBC THIS OWNER HAS ASTONISHING OVERCONFIDENCE IN THE AUTOPILOT AND IS USING IT ON UNDIVIDED ROADS WITH PARKED CARS AND MANY OTHER HAZARDS HANDS FREE EXCEPT FOR A LIGHT TOUCH ON THE WHEEL TO DEFEAT THE NAG. THE WAY THAT AUTOPILOT HAS BEEN ADVERTISED HAS LEAD TO A DEADLY FAITH IN THE SYSTEM. PLEASE STOP THIS CRAZY EXPERIMENT IMMEDIATELY

Mileage: 5,000

THE ONLINE OWNER'S MANUAL STATES THERE SHOULD BE 144MM OR 5.65" OF GROUND CLEARANCE ON MY 90D. I HAVE LESS THAN 5". I HAVE BROUGHT THIS TO TESLA'S ATTENTION AND THEY STATE THAT THERE IS A RANGE THAT THEY CAN HAVE. I HAVE BELOW THE MANUAL CLEARANCE. THIS LOWER CLEARANCE HAS MADE ME BOTTOM OUT AND TO TAKE SPEED BUMP/DITCHES SLOWER MAKING CARS ALMOST HIT ME FROM BEHIND. I'M NOT SURE THIS IS A SAFETY ISSUE BUT IT DOESN'T MEET THEIR OWN SPECIFICATIONS. IT IS VERY UNNERVING TO WORRY ABOUT IMPEDING TRAFFIC OR DAMAGING MY VEHICLE.

Mileage: 100

WHILE DRIVING THE CAR AND ACCELERATING TO HIGHWAY SPEED, WITH AUTOPILOT/TACC ENABLED IT WILL BRAKE HARD FROM HIGHWAY SPEEDS TO AND INCORRECT "KNOWN" 45 MPH (+5 MPH AUTO PILOT THRESHOLD). I USE "KNOWN" AS IT APPEARS TO BE GPS DATA THAT PRESENTS THE MPH. THE ACTUAL SPEED LIMIT IS 65 MPH. DRIVERS WILL NOTICE THE CARS DASH BOARD WILL DISPLAY THE INCORRECT MPH AS WELL. RESULT IS THAT WHEN GETTING ON TO HIGHWAY, IT SLOWS YOU BACK DOWN TO 45-50 MPH. IF ACCELERATING ON AN ON RAMP, WITH CRUISE CONTROL ACTIVE IT WILL SLOW THE VEHICLE. MERGING INTO TRAFFIC ALREADY AT HIGHWAY SPEEDS AND HAVING THE MODEL S CRUISE CONTROL/ AUTOPILOT SLOWING DOWN WILL CAUSE REAR END ACCIDENTS INTO THE MODEL S. THIS SPECIFIC SCENARIO WAS ON A HAS HAPPENED MULTIPLE TIMES AND I HAVE MADE TESLA AWARE OF THE DEFECT/BUG. THIS ALSO HAPPENS WHEN PASSING UNDER OVERPASSES WITH A MPH THAT IS LESS THAN THE HIGHWAY SPEED LIMIT. IT HAS BEEN 3 MONTHS AND IT HAS NOT BEEN CORRECTED. THIS INCIDENT HAPPENED IN A CLOVERLEAF INTERCHANGE. I HAVE UNCOVERED OTHER DEFECTS OF THIS NATURE AND WILL REPORT THEM IN SEPARATE INCIDENTS. ALL INCIDENTS HAVE BEEN SUBMITTED TO TESLA MOTORS AND TO MY KNOWLEDGE THEY ARE PLANNING TO CORRECT THE SITUATION. I HAVE MORE DATA ON THIS SUCH AS GPS LOCATION DATA, LOGS, ECT IF NEEDED.

Mileage: 10,000

THE CAR WAS BEING SLOWLY PULLED INTO A PARKING SPACE AT A BANK WHEN IT EXPECTANTLY ACCELERATED. IT JUMPED A CURB, PASSED THOUGH SHRUBS, CLIPPED A TREE, AND WAS ABLE TO BE STEERED AWAY FROM A LIGHT POLE. IT CAME TO REST HALF INTO THE ROAD. THERE WERE SKID MARKS FROM THE ATTEMPTED BRAKING THAT WERE PHOTOGRAPHED. NONE THE SAFETY FEATURES INCLUDING PROXIMITY WARNING, AND COLLISION AVOIDANCE OR AIR BAGS ACTIVATED.

Mileage: 12,000