2016 TESLA MODEL S Unknown Or Other Problems

While driving on the freeway in the fast lane at 75 MPH I80W, the car began a loud humming sound that came from the rear. My passenger and I noted that it was significant sound that we took a video to record the sound. I was the driver and I noticed that the sound increased as I accelerated. Then without any warning the car began to decelerate and no longer accelerated. The car slowed considerably to 35 MPH and it became a major safety issue because I had to cross all lanes of traffic at this slow speed. It was only after the car had completely shut down that the warning messages began to display. I reached the side of the road and we waited for the tow truck driver for about an hour. Subsequently, the car was towed to a Tesla dealer near my home. I was informed that the drive unit needed to be replaced with an explanation of internal failure, costing over $7000. However, the root cause of the internal failure was never explained or investigated even at my request stating that they do not take apart the drive unit. This incident occurred after driving 7hrs of heavy rainfall for 2 days. A quick google search of "2016 Tesla model S drive unit failure" reveals plenty of Tesla owners that had similar issues.

The center touchscreen in my Tesla Model S developed a yellow discoloration and later began leaking a sticky fluid from the edges of the display. This fluid appears to be seeping from inside the screen and emits a noticeable odor. The touchscreen is the primary interface for controlling most of the vehicle’s safety-critical systems, including the backup camera, gear selection, climate control, lights, and driver assistance settings. The leak causes visible streaking and distortion on the display. This directly impacts the rearview camera feed — making it harder to see obstacles or pedestrians when reversing — which is a federally mandated safety feature under FMVSS 111. The problem worsens in hot weather and may result in fluid dripping onto electronics below, creating an electrical hazard or sudden display failure while driving. This appears to be a known design flaw in which the adhesive or seal inside the display fails over time. The issue can impair visibility of safety alerts, rearview camera images, and vehicle status, posing a significant safety risk to occupants and others.

THE CENTER TOUCHSCREEN IS LEAKING A STICKY GLUE-LIKE SUBSTANCE AND HAS VISIBLE BUBBLES FORMING INSIDE THE SCREEN. THIS AFFECTS VISIBILITY AND OPERATION OF ESSENTIAL VEHICLE FUNCTIONS LIKE HVAC, NAVIGATION, AND DEFROST CONTROLS. THIS ISSUE IS WORSEN WITH HEAT EXPOSURE. THE SCREEN ALSO FREEZES RANDOMLY.

While the car is parked and locked the rear driver side door opens in its own. The door handle does not present itself and is scheduled for repair. This is new and started happening today. Despite how many times I close it. It opens on it own. The door is locked when this happens. Door sitting still. Plugged in to charge and locked. The door opens on its own. It unlatches, Does not fully open.

My driver's side of the vehicle looks like it's melting. I was informed by the service advisor at Tesla that this is a common issue, and the computer needs to be replaced at my expense.

on 5/20/25, I had my Tesla repaired as I had suspension issues. They repaired my car to rectify my suspension for both my front and rear tires. Then on 6/12/25, I was driving on the highway and going about 70-75 mph when I heard a huge pop. No warning indicators came on and something did not feel right. I figured nothing else came of it. I was about 30 miles away from home and when I got home, my tire was pushed inward. I was concerned on whether this was related to a bad repair since it was so soon to my previous repair and they indicated that they did not touch that area. After they saw my video, they indicated that the lower control arm of my rear tire broke and they indicated that this was just a damaged component. My biggest concern is that if this issue was not related to the repair work done a month ago, this could be bigger issue as I could have been very concerning that this part broke when I was driving at high speeds and I think it's warranted to check on the quality of the component. In my 40 plus years of driving, I have never experienced this happened to me. If you need documentation or video of how the tire and the axle looks, I can forward it to you. The vehicle has only been inspected by the Tesla Dealership service center and as stated earlier, there weren't any warning signs or messages that showed as I specifically was looking for it when I heard the loud pop.

Touch screen has bubbles and could become unusable

The infotainment unit in the car that controls functionality, I.e. navigation used to monitor battery availability is malfunctioning because of glue seeping from the unit and causing the screen to go black intermittently while driving creating a safety hazard for the driver and others due to a distraction. When this happens the driver loses visibility to navigation and other controls central to the vehicle functionality. Tesla is aware of this manufacturing defect that is a safety concern because it requires the driver to not focus on the road.

The LCD screen is blinking, sometimes going blank. And its getting worse as the days are passing by. I heard there was a recall for models older than 2018.

Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle. Was not able to avoid another one. I braked. The car stopped. Airbags had gone off.

Tesla has refused to fix safety recall items. They asked me to replace the cluster own my own so i can receive updates.

The passenger door handle and locking mechanism was not functioning properly. The front passenger door handle was not presenting. Also, every time I parked the car or unlocked the car, the door would pop open. Also, while in drive and when the car was in motion the passenger door would pop open unexpectedly. Safety is put at risk as the door would pop open while the car was in drive and in motion. The problem was reproduced several times and the Tesla service center acknowledged the problem and fixed it. They charged me $477. There were no warning signs.

The car drove itself away without being summoned. It was parked in a parking lot, it reversed itself and started driving and stopped at next stop sign. Someone alerted me thankfully and I went to retrieve the car from stop sign.

The main screen has been going black approximately every 2 minutes while I am driving. It flashes off and then back on. I lose my backup camera, and all access to other features such as defrost, which can be scary, not to mention distracting. This issue started in May 2023, and I brought the car in. An upgrade to the 64gb eMMc (originally was an 8gb chip) was performed in May. I believe Tesla was asked to, but would not, recall cars with this issue; they would only upgrade the chip. In August, 2023 we had issues again. They "reflashed" the unit and it was ok, but only for a couple of weeks. In addition to the recall, I have a warranty, but they will not replace the the computer unit without charging repairs to me. They tell me the hardware is outdated and the only true fix is to upgrade (at my cost - $2,000) to the "Infotainment" system. Since the upgrade to the 64mb chip has not worked, I believe they are required to do more, but they are telling me they will not, unless I pay. For some owners, I believe the upgrade was sufficient, but it has not been my experience. I have tried to reach someone above the service center manager, but it is impossible to get to a person. I have filled out contact forms on their website, with no response. I believe Tesla is putting my safety at risk because they will not perform what they know is the only true remedy.

The trunk on our Tesla has become locked shut and the emergency release will not work. This seems To have been caused by the software getting buggy from reversing as the trunk was closing. After this the trunk seems to be in an error state and wouldn’t register as closed. After opening it it the. Wouldn’t shut at all following multiple attempts via the key fob. Button. And touch screen. After closing manually it still did not register as shut and is now completely inoperable. Seemingly disabling multiple systems in autopilot and as mentioned can not even be opened via the manual emergency release

At low speeds, the rear control arm on the driver side disconnected from the wheel causing instability and a near accident. When looking into this issue, it appears it may be more common than what is published. This could have caused a serious accident if I were going highway speed.

touch screen melting and leaking substance worried it will shut down dealer says not under warranty no warning or messages about leak

I’ve been complaining about my mcu1 glitching, freezing and my rear view camera not working since June 2022. I also filing a complaint because I have the fsd package on my 2016 mcu1 car and that has not been delivered after a 6 year wait. They released fsd to the mcu1 platform. But less than 50 cars got it and that very software got recalled. They have fixed every other platform but mcu1 since. I truly believe there is a issue with mcu1 hw3. I’ve complained several times about my mcu under warranty about these issues and they said the only fix is mcu2 . Which means they couldn’t fix it under warrranty. That’s a breach of warranty. I almost hit a elderly gentleman a few weeks ago because I was backing up and my screen went black. This has been happening and tesla knows all about it. But Tesla says the only fix is the paid mcu2 upgrade for 2500 dollars. Tesla has been really deceptive and is trying to force it customers to their upgrade. This has been a ongoing issue with many loyal customers. Pretty much anyone that has a 2016-17 tesla s or x with mcu1. Losing basic functionality shouldn’t be a issue but here we are. Please look into this I’m sure you find several others just like me. Thanks for your help.

On Friday, June 2, 2023, I was traveling at highway speed in the left lane south on Interstate 15 just south of Temecula, California. With no warning my vehicle speed started dropping quickly, and did not respond to pressing the accelerator pedal. I immediately started moving lanes to the right, as my speed quickly decelerated to 30 mph. Luckily, I was able to make it to the shoulder safely. There was an exit up ahead, so I continued to drive as my speed continued to decelerate, in the hopes that I could make the exit and have a safe place in which to stop and contact Tesla service. I was able to make that exit, but by the time I got there my speed had decelerated to 20 mph, and as I continued up the exit to a wider shoulder, the car rolled to a stop and would not move again. The car battery had been fully charged before I left home, and the indicator showed over 180 miles of range available. I contacted Tesla, and followed their instructions to attempt to reboot the car, but was not able to. I then arranged for a tow to the Tesla Service Center in Temecula, where the car is now, and we are awaiting a diagnosis. A similar event happened to us in this vehicle in December of 2022; however, at that time the max speed of the car was able to be maintained at 60 mph, and we were able to make it to our destination safely (10-15 minutes of driving.) Once we arrived at that destination and stopped the car, the car would not restart, and it was towed to a Tesla service center in Burbank, CA where repairs were made. The car has functioned normally until yesterday. I feel this incident definitely put myself, and other drivers at risk. A car suddenly dropping speed to 30 mph on a freeway is very dangerous, and should I have been in a situation where I was not able to change lanes quickly and get off the road, a serious accident could have occurred. A fatal accident re: what seems to be the same issue has been reported involving Terry L. Siegel in Missouri, Feb. 2022

Tesla Model S touchscreen (MCU 1) continue to respond extremely slowly. Sometimes this means that the rear camera does not respond / turn on when the car is in reverse. Camera has been previously replaced under warranty. However, the issue remains. Have had several past appointments with various errors including black screen resets at random times and lack of responsiveness which impacts required safety features like the rear camera, but also convenience features such as climate control, radio, navigation, etc. Tesla continues to push for customers to pay for an upgrade to MCU 2. However, it seems that these safety features should work correctly in a consistent manner without the customer being required to pay.

The glue that was used on the screen of the Tesla has been leaking and the service center refused to pay for the repairs. The glue is now exposed into the car and outside of the screen and is toxic. I am now breathing toxic glue and its giving me and my family headaches when we are inside of the Tesla.

1) repeated incidents of Tesla ghosting braking on the highway in autopilot. Sometimes with no cars in sight 3) braking from a high speed to 35 or 40 mph - would have definitely caused a crash if auto close behind me 3) all incidents have been reported to teslas with time date stamps and they have never gotten back to me and ignored all my warnings that this will cause an accident ( which I now see it has ) I can get a date and time on some if needed. You can also search the Tesla support call log

Windows both on passenger and driver side won’t close once open. They close halfway and go back. It takes multiple attempts to close them. It is happening for more than 3 years.

There is fluid a fluid leak in the main large display and edges of driver display. The large display leak is obscuring driver view of display information. Driver side display is distracting and appears to move. Tesla verified that this problem exists in most of these vehicles, of this age, but it is not covered by warranty. Apparently, the fluid origin was from the breakdown of the adhesive used to attach glass. She could not assure me that the fluid would not leak out of glass screens or if the fluid was toxic to touch or inhalation. Despite the number of cars affected, there was never a recall, but many were fixed during another recall of a different display problem. The replacement of the screens will cost over $2000. Tesla was very much aware of this problem. There were many people affected and most were trusting Tesla’s replaced speech. Very sad.

Main Display is de-laminating. Glue is leaking inside of car. Fear it will short out electrically and fail or become a fire hazard.

Tesla notified me that my vehicle had been recalled due to a faulty eMMC in the media control unit. My vehicle is affected. I am having problems with the media control unit. I went to schedule service to get the replacement under the recall, and Tesla sent me a notice that my vehicle is not eligible for parts replacement unless the media control unit screen is completely blank. When this happens, it is an immediate safety issue. I do not believe Tesla is complying with the spirit of the recall. Parts should be replaced BEFORE a safety issue occurs. Tesla invited me to file a complaint if I feel that they are not complying with the NTHSA. So that is what I am doing.

"My safety concern is with the 17 inch screen. Originally in the information about the car before it was purchased, the manufacturer said that the screen would tilt left or right to give the drive better a better view and access to the touch screen. I have talked to service about this issue and they have said they do not plan to retrofit our cars with the motors to make the screen move. This is now working on the same car that is one year newer. We were promised this and I believe this issue with the screen not moving is a serious concern. You cannot see the screen as well or touch it as well because it does not tilt towards the driver. Please investigate this problem, it is dangerous."

To whom it may concern, On July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY State AG consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another State and I’ve been unable to get it back in my possession. Regards, Gaetano

I have recently been made aware of pending requests and investigations re the Tesla autopilot system and ‘phantom braking.’ The issue is much broader than the 2020-2022 models. I experience this on an almost daily issue when I use the autopilot features with my FSD package. It has always been a common issue amongst all models of Tesla owners and discussed in group chats on Tesla owner forums (see eg., https://teslamotorsclub.com/tmc/threads/phantom-braking-discussion.233400/) I have reported it to Tesla when I’ve gone in for other service and the response is always ‘yeah we are aware and working to fix it,’ or something to the effect acknowledging an issue they are investigating. I can’t give you a specific date but I didn’t record it- I just know it happens quite often, even on the highway with no car in front of me. The car does more than slow- it brakes hard and jarring. I learned there is no point telling Tesla when because they review the footage over the last few days before service and see no errors to fix despite knowing that it’s an issue. I hope you expand your recall and simply request that whatever is causing it, all modes and all years can be repaired. It’s too dangerous to use.

Tesla 17 inch touchscreen blacks out repeatedly and then cycles and turns back on. This is more common in hot environments after charging. Sometimes it happens more than 10 times in a short drive. Per a similar recall in newer 2021 vehicles this means the cars can lose rearview camera displays, settings that control windshield defrosters and indicators. I have had the eMMC replaced per the prior recall, but this issue continues to happen after multiple Tesla Service Center visits.

The instrument cluster goes out randomly when driving. This means there is no speed displayed. I reported to Tesla and they did nothing to correct this problem.

Driver Door opens by itself

I took my car in for the tesla video card replacement voluntary recall. After the "repair," my display screen acts erratically and visually becomes distractive. So far the service centers are trying to UPSELL me a new system to replace the current "repaired" system for $1500. I have had no luck with them taking responsibility for this issue. The big screen flickers the navigation screen and also distorts the items on the screen. As of yet, they keep saying this is normal function/behavior and all I have been asking is to have the screen operate as it is intended. (which it was prior to the chip update). Also, I believe the issue is also affecting the audio in the car.....at times the sound has become distorted and think that sound is absent from the turn signals. I know the audio system must have been impacted by their "repair" because initially the system sounded twice as clear than before the chip upgrade.

The recent upgrade of the Tesla MCU UI (User Interface) firmware from V10 to V11 has significant User Experience problems creating a less safe vehicle. Standard pieces of automotive functionality have been moved off the main screen and into sub-menus. Two weeks ago, my car was forcefully or accidentally (may be my fault) updated to the V11 UI. To my dismay the window defrost button was moved from a single press on at the bottom of the touchscreen to multiple precise presses. I experienced how unsafe this is while driving in northern New Mexico on a snowy curvy mountain road after sunset departing Bandelier National Monument. The front windshield began fogging up as I reached 50 mph on the one lane 55mph speed limit road. Previously, a quick glance at the screen would be sufficient to make sure my finger was over the correct button. But now, the defroster button is hidden. I'm in the middle of a turn, my window is quickly fogging up, and I need the defroster ASAP. I didn't have time to take my eyes off the road for multiple seconds to make sure I was using the touchscreen correctly and wait for the slow UI animations to run. So, I did an unsafe, but least worst thing and stopped in the middle of the road. I enabled the defroster and continued the trip, but was shocked I needed to risk being rear ended to enable the defroster. These changes have not been thought through from a safety perspective. The goal seems to make the UI pretty, at the expense of safety. I could enable the defroster on previous vehicles without taking my eyes off the road at all, because they had physical buttons. The V10 defroster button location was simple to locate with a glance. The V11 defroster button requires multiple seconds and is now a significant safety hazard. I dislike the V11 firmware for many other reasons, but this is the most clear safety issue. Note: The defroster can be turned on via voice control, but it is not available in areas without mobile/cell service.

Sir/Madam, I own a Tesla Model S 2016 year car. I bought it in Nov 2018 from Tesla dealership. The car had free super charging and all warranty. In a parking lot entrance, someone rear ended my car and affected car back bumper and slight dent on quarter panel. The other car may not have traveled more than 5 miles as he was turning inside parking lot. The insurance company totaled my car saying Tesla won't provide parts quickly to repair. Since they can't wait, they totaled the car. Insurance company gave the car to us after deducting salvage value. Tesla didn't do body work in our area. So I took it to another shop and repaired the bumper and quarter panel. Due to pandemic we couldn't get rebuilt title quickly. Since my car was fully insured, insurance company said we can drive the car. While we were waiting for rebuilt title, I continue to use super charging and other work from Tesla. Once the salvage title entered into the DMV system, Tesla had access to it and since then, they removed all warranty and super charging. I am a realtor and use this car very much for my business. I explained to Tesla officers the need to have super charging, but they are saying once the car has rebuilt title, they will remove super charging capability. I told them I was using super charging it after my car was fixed, but they didn't care. I asked them if they can inspect the car for safety issue and they don't want to do it. Now my problem is I couldn't super charge even in other providers super charging location also. I provided all the details about the fix, rebuilt title etc. Even if they don't want to provide warranty, I certainly need super charging for free or by paying fee. I am wiling to do any safety check they want me to do. I am doing all other services in Tesla dealership only. I hope your department could intervene and help with situation.

Tesla has released new Firmware 11 software, Version 2021.44.25.2, for the Master Computer Screen which is what controls all the software controlled functions of the vehicle. During the update, which was not communicated in advance of the update, Tesla did a complete USER INTERFACE change & redesign. This materially changed how the vehicle functions from a usability standpoint and a safety standpoint. With the said User Interface update and change (Again, Complete redesign), Tesla changed locations of "buttons" to activate functions required for safety. One major change (Among too many to be able to list in a Safety Complaint) was Window Defroster/Defogger, to keep windows clear of fog & frost. Tesla has moved buttons and options which were directly accessible with a single touch and no menu changes, and has moved said changes into sub-menu's. Doing this now requires the driver to take their eyes off the road, and at least one hand off the wheel for an extended length of time to navigate sub-menu's to find the placement of the button to activate defrosters. Instead of a fraction of a second glance to hit the button, now requires 2-5 seconds of looking to find it. Same goes for heat/ac controls. Further, the redesign materially changes the functionality of the vehicles menus, and completely changes the functionality of every and all options under the menu's. Again, Tesla did this with no prior notification that such a change would be taking place. Further, Tesla service will not reverse the software changes. Tesla, with this update, has focused more on a stupid "Holiday Light Show", and providing more games to the driver. I do not want a stupid light show or games. I want my vehicle to operate how it was advertised in a usability manor that does not decrease safety.

Failure to fix the problem in a reasonable period of time. Recall notice was sent March 22, 2021 and still no promised replacement of the defective part.

I backed my tesla out of my driveway on 12/17. I could see as I backed into the street another car at the stop sign waiting to turn left. I was blocking part of the road so as the car was in reverse moving back, I put my tesla in "D". I clearly saw the D. I stepped on accelerator seeing they were patiently waiting and I wanted to get out of their way. As I touched gas I was in shock-I kept going in reverse! The car dash said "D" and in my shock i pressed down on the gas more. I ended up accelerating more in reverse and smashed right into a parked car on the street! I knew I was swerving back and steered into the middle of the street I thought. I never heard the warning sign on my car because it was in D. I didnt see the car in my rearview mirror and in the shock of the speed and my correct into the middle of the road, I dented my neighbors front left bumper only. Thankfully I didn't damage their lights. It only did a small scrape in the front right rear side of my model S. I did replicate the problem one more time on camera about 15 minutes later. But I was in such shock the camera drops below the road so it has my voice on it and I didn't want to hit someone else again. This is very dangerous to accelerate backwards when the dash says "D". I've taken the tesla in many times for the screens freezing. They say its memory issues and want me to pay 2500 to upgrade the internal parts. This puts my kids and anyone at risk if they're behind me when Im shifting to drive and drive off. There again were no warnings before the crash because the car was in D.

1. MY INFORMATION DISPLAY SCREEN LEAKS LIQUID ONTO THE LOWER CPNSOLE CAUSING THE DISPLAY TO FIL INTERMITTENTLY. 2. IN HOT WEATHER MY DASHBOARD DISPLAY SHOWS SIGNS OF MELTING AND THEN FAILS TO DISPLAY ANY INFORMATIONSUCH AS SPEED, MILEAGE CAPACITY, ETC. WHEN THE WEATHER IS COOL THIS DOES NOT AHPPEN.

NHTSA has asked Tesla to recall faulty EMMC base boards, but even after repeated service requests with proof of of center console going completely blank while driving, backup camera failure from time to time, voice commands unusable and now maps going completely blank, Tesla refuses to change the board and says their system does not show signs of wear and due to limited parts availability they won't perform replacement. They have been updating firmware to delete processes to slow down 'wear' as per their definition so that they can get around NHTSA direction.

The car sped up automatically after slowing down (when the accelerating padel was release) due to the coming red light, I tried to apply brakes but it did not work, i immediately put the car in parking which stopped the car, I got the error similar to "Could not activate the emergency brake and move the car to the side" I was lucky that there was no one in the front of my car when i happened otherwise it could have resulted into an accident I was able to drive the car after 10 minutes.

I was stopped at a red light, left signal on, when the car suddenly accelerated forward through the intersection in an aggressive 0-60 kind of start. I braked safely and was about to execute a U-turn a minute or two later when the car bolted forward again. There was no traffic other than the car behind me at the light, thankfully. There were no warnings or other signals and the car was not operating in AutoPilot. I reported the incident immediately to Tesla and the car is now out of state in their custody while an escalated investigation is conducted. They have, however, told us that the car is safe to drive and that it is not possible for this to have occurred. They also assert that all sudden acceleration cases to date have been related to AutoPilot and all have been driver error.

My Vehicle is part of the eMMC Media Chip Recall. I have tried repeatedly in past 6 months to have Tesla repair my vehicle, which continues to suffer screen blackouts daily during operation. These blackouts render my backup camera blank, creating a major safety concern. Each time I schedule an appointment, Tesla will cancel and tell me they do not have the part. They are not complying with the NHTSA recall. I cannot in good faith believe their excuse that part is unavailable given the massive volume of cars they are producing quarterly.

Car's central console locks up or goes blank while driving. This creates a driving hazard as drive must take his eyes off the road and try to restart the console. Tesla sent out a notice by mail in March that a recall was issued and that Tesla would replace the defective parts. Tesla sent a secondary notice in April. They will not take calls concerning this issue and have not provided an estimated repair date. No communication on this recall has been made by Tesla for 90 days.

This model's Main Computer Unit (MCU) is malfunctioning by spontaneously rebooting thereby disabling major functions of the vehicle including the rear camera that is enabled when driving the car in reverse. This is a safety hazard since rear visibility is completely disabled during the reboot of the system. As the NHTSA is likely aware, this problem has been previously reported and Tesla has previously issued a voluntary recall for this problem. It resolves the problem by installing a larger memory chip (a daughterboard) on the main board to prevent these functions from being disabled. My vehicle was included in this voluntary recall and was expedited to receive the recall after I reported this problem (the problem I reported is apparently different from the one that was the main impetus of the recall). However, the installation of the upgraded memory chip DID NOT resolve the problem that I have been experiencing and the safety hazard persists. I was told at the time of the voluntary recall service appointment that this installation would likely solve the problem that I was experiencing but it has not done so. I have reported these results to Tesla and they claim that they are working on a software update to eliminate the problem but they have not provided any timing for the availability of this software update and I continue to experience the effects of the problem on a regular basis. The dealer is aware of the problem and the vehicle was inspected in connection with the voluntary recall. No warming messages are provided in connection with this problem. The MCU also known as the touchscreen in the Tesla simply unexpectedly reboots until the the functions are restored, a process that takes several minutes to occur.

The multi-media screen when blank and would not reboot in Dec. 2020. It had gone blank before many times over the years (more than I think most cars) but always I was able to reboot the car/computer. I had complained a couple of times at the service center going back a few years and got advice to reboot. Lately it had been happening quite frequently. This time it would not work. I called Tesla and the rep asked if the turn signals worked and I confirmed that they did not. He indicated that this was a safety issue and I should not drive the car and schedule a repair asap. Meanwhile, I had already received a notice in the mail of a volunary repair that Telsa would do if the screen went out and woudl not rebooot. I was able to get an earlier appointment than the 2 week one that was offered by going into the Tesla service center (as they had advised I could try to do). I was later told that they would not voluntarily repair this for me and I would have to pay. It took them a number of days to get back to me on this. Tesla service center rep and manager indicated that even though the end result of my issue was the same -- no screen, no rear back up camera, no turn signals, no defrost presumably -- my issue was caused by a defective audio chip for the display and not the defective multi-media chip. I had the same safety issues but they required that I pay out of pocket fo the repair. They explained that Tesla had figure out a less expensive way to swap out the mulit media chip but for the audio chip it required a full replacement of the panel or something and that cost them more. I asked about who can i escalate this to and was told I woudl hae to write the legal department. I wrote the legal department on March 12, 2021 to request a refund. They have still not written me back or even acknowledged my letter. Since I wrote my letter to Tesla, my undestanding is that NHTSA has required Tesla to issue a recall to repair a blank screen chip issue.

THE VANITY MIRRORS CAN EASILY FELL OFF FROM THE SUN VISORS. I GOT THIS PROBLEM, AND FOUND THE HEAVY MIRROR IS GLUED BY WHITE DOUBLE SIDED ADHESIVE TAPE WHICH WILL LOSS ADHESION AT HIGH TEMPERATURES. THEN THE MIRROR FELL BECAUSE OF GRAVITY. ALTHOUGH, THERE IS A PLASTIC MIRROR COVER, THE COVER HAS VERY FRAGILE THIN SPIN AXLES. I DID NOT WITNESS THE WHOLE PROCESS, BUT SINCE I DO NOT USE THAT MIRROR SO THE MIRROR COVER SHOULD NOT BE DAMAGED BEFORE THIS HAPPED. SO I GUESS THAT IN MY CASE THE FALLEN MIRROR SMASHED THE COVER, AND THE COVER AXLES ARE BROKEN AND SO THE COVER GOT OPENED AUTOMATICALLY AND LET THE MIRROR CAME OUT. THERE ARE AIRBAGS BEHIND THE SUN VISORS, SO THE FALLING MIRRORS AND COVERS ARE NOT ONLY A RISK FACTOR FOR DAILY DRIVING BUT ALSO MAY CAUSE SEVERE INJURY WHEN THE AIRBAGS ARE ACTIVATED. I DO NOT USE THAT MIRROR, I ONLY USE THE SUN VISORS, SO THIS IS DEFINITELY A CAR DEFECT. THE FALLEN MIRROR IS NOT SHOWED IN MY PICTURES. WHEN I FOUND THE PROBLEM, THE COVER WAS NOT COMPLETELY DETACHED FROM THE SUN VISOR, SINCE I CANNOT CLOSE IT ANYMORE AND IT SEEMS LIKE WILL FALLING SOON, SO I PULLED IT OFF.

Mileage: 24,000

CENTER CONTROL PANEL IS NOT VERY RESPONSIVE AND FREEZES OFTEN. MANY OF THE MAIN CONTROLS FOR THE CAR ARE ON THE INSTRUMENT CENTER PANEL. I RECEIVED A RECALL NOTICE FROM TESLA BUT THEY REFUSE TO CORRECT THE PROBLEM AND KEEP SAYING PARTS ARE NOT AVAILABLE. IT IS HAS BEEN 3 MONTHS SINCE I RECEIVE THE NOTICE AND I FEEL THEY ARE DELAYING CORRECTING THE KNOWN ISSUE WITH EMMC DUAGHTERBOARD CHANGE.

Mileage: 74,000

TESLA HAS RECALL TO CHANGE MCU SINCE DECEMBER OF 2020. I HAVE CONTACTED THEM SEVERAL TIMES AND ANSWER IS ALWAYS PARTS ARE NOT AVAILABLE YET. I THINK THIS IS DELAY TACTICS. MY CAR SCREEN WENT BLANK SEVERAL TIMES AND I NOTIFIED THEM.

Mileage: 35,000

MY CAR MCU SCREEN HAS HAD PROBLEMS SINCE JUNE 2020 WITH BEING BLANK THAT WOULD NOT RECOVER WITH REBOOTING OR HARD RESET. I HAVE TAKEN THE CAR TO TESLA SERVICE SEVERAL TIMES DURING MY WARRANTY PERIOD. UNFORTUNATELY, THE PROBLEM PERSISTED AND I TOOK THE CAR IN AGAIN IN DECEMBER 2020 WHEN MY CAR WAS OUT OF WARRANTY AND TESLA CHARGED ME $200 TO REPLACE THE MCU/EMMC. I CONTINUED TO HAVE THE PROBLEM AFTER THE REPAIR. THE LAST TIME WAS ON 1/7/21. TESLA CLAIMED THAT MY PROBLEM IS NOT RELATED TO THE EMMC PROBLEM AND I AM NOT ELIGIBLE FOR THE REFUND. EVEN THOUGH THEIR REPAIR WAS REPLACING THE MCU AND THE EMMC WITH A 64 GB CARD WHICH SEEMS TO BE THE REPAIR FOR THE ISSUE BEING RECALLED. WHEN MY MCU SCREEN WAS BLANK, I COULD NOT LOCK THE CAR DOORS, USE THE AC, START THE CAR, OR USE ANY FUNCTIONS ON THE SCREEN.

MY CENTER CONSOLE AND MCU CONTINUES TO LOCK UP AND RESET. I HAVE ALERTED TESLA SERVICE CENTER MANY TIMES TO THIS ISSUE AND THEY TELL ME I HAVE TO PAY FOR THE UPGRADE OF THE MCU. THEY ACTUALLY KNOW THEY HAVE A PROBLEM AND TELLING ME THAT MY CAR DOES NOT FALL IN THAT CATEGORY FOR A RECALL. I REALLY THINK THAT THEY ARE TRYING TO CULL OUT THE FOLKS THAT ARE NOT PERSISTENT, AND FOR SOME REASON THEY STATE THAT I DON'T HAVE A PROBLEM. THE PROBLEM ACTUALLY CAUSES A GREAT DEAL OF SAFETY AND ANXIETY BECAUSE MANY OF THE DRIVING FUNCTIONS ARE DISABLE UNTIL I RESET THE CAR. THIS IS UNACCEPTABLE GIVEN THAT THE CAR COST ME OVER $90,000

Mileage: 60,000

THE MAIN SCREEN IS GETTING STUCK ON MY CAR, SOMETIMES GOING BLANK AND SOMETIMES RESETTING ITSELF THAT TAKES ABOUT 2-10 MINS. IT IS HAPPENING BOTH WHEN DRIVING AND WHEN SITTING IDEAL IN CAR. ONE DAY I WAS STUCK IN PARKING LOT FOR ABOUT 15 MINS TRYING FOR IT TO GET BACK UP. I'VE ENABLED "PIN TO DRIVE" FEATURE ON MY CAR, WITHOUT THE SCREEN I CAN'T EVEN MOVE THE CAR. THIS BECOMES VERY CHALLENGING, SPECIALLY WHEN YOU DON'T HAVE ACCESS TO CAMERA OR MAPS ON BOARD. I'VE REACHED OUT TO TESLA ABOUT THIS THEY SAID DO A HARD RESET BUT THE PROBLEM STILL CONTINUES AND ARE ASKING $1500+ TO REPLACE IT WITH THE NEW ONE.

Mileage: 43,320

AFTER TESLA OFFERED THEIR INTERFACE UPGRADE FROM MC1 TO MC2, THE MC2 SOFTWARE COMPATIBILITY WITH THE BACKUP CAMERA IS HORRIBLE. THERE ISN'T ANY LIGHTING AT NIGHT WHEN REVERSING AND THIS CAM HE BE DETRIMENTAL TO DRIVING AS A PERSON OR OBJECT CAN BE HIT. TESLA HAS NO SOLUTION YET AMD THE BACKUP CAMERA IS USELESS.

INFOTAINMENT SCREEN WILL GO BLACK PERIODICALLY, SOMETIMES RESTARTING, SOMETIMES NOT. CAN BE BLACK AND UNUSABLE FOR MINUTES OR HOURS, AND USUALLY WILL RESTART OVERNIGHT. BUT CAN HAVE MAJOR ISSUES WHILE DRIVING WITH NO SCREEN INCLUDING NOT BEING ABLE TO CHANGE THE TEMPERATURE, NO NAVIGATION, NO RADIO, NO BACKUP CAMERA, NO SAFETY FEATURES.

Mileage: 42,000

CENTER SCREEN FROZEN REPEATEDLY

Mileage: 40,000

THE MAIN COMPUTER IN THE CAR GOES BLANK. THIS AFFECTS ALL PARTS OF THE CAR. IT HAS HAPPENED WHILE STATIONARY AND IN MOTION. WHEN IT SHUTS OFF YOU LOSE CONTROL OF ALL SYSTEMS INCLUDING: NAVIGATION, EMERGENCY BRAKING, LANE ASSISTANCE, USE OF CAMERAS, ALL ACCESS TO SAFETY FEATURES. I HAVE READ THERE IS A RECALL BUT WHEN I CONTACTED THE MANUFACTURER THEY REFUSED TO FIX THE ISSUE.

Mileage: 96,000

I'VE BEEN HAVING ONGOING ISSUES WITH THE MCU/ TOUCH SCREEN. I WAS DRIVING EARLY MORNING ONE DAY WHEN IT WAS STILL DARK OUTSIDE. I WENT TO TURN ON FOG LIGHTS AND ALL OF A SUDDEN THE HEADLIGHTS TURNED OFF AND THE TOUCH SCREEN FROZE ON ME. I HAD NO WAY OF TURNING THE HEADLIGHTS BACK ON AND HAD TO DRIVE IN THE DARK WITHOUT KNOWING WHAT IS AHEAD OF ME UNTIL I STOPPED ON THE SIDE OF THE ROAD. THEY DID REPLACE THE MCU, HOWEVER I'VE STILL BEEN HAVING ISSUES WITH THE TOUCH SCREEN. I DON'T HAVE FULL CONFIDENCE IN THE SYSTEM. HOW DO I KNOW THIS WON'T HAPPEN AGAIN?

Mileage: 35,000

THE 2016 TESLA MODEL S MCU HAD BEEN SLUGGISH AND OFTEN TIMES FREEZES. THIS IS POTENTIALLY A RISK FOR DRIVING AS I CANNOT ACCESS OR SEE ANYTHING ON THE SCREEN. LOTS OF TIMES THE FRONT SCREEN AND THE MCU SCREEN TURNS OFF. I CALLED TESLA AND THEY DELETED THE ENTIRE HISTORY CACHING, BUT THAT WORKED FOR A BIT, BUT THEN WAS SLOW AND SLUGGISH. THE MCU WILL GO OUT A WEEK LATER. OFTEN TIMES, I WOULD GET IN THE CAR AND THE CAR WILL NOT BOOT UP FOR A COUPLE MINUTES. TRYING TO CHANGE SETTINGS ON THE MCU WOULD BE AN SLOW PROCESS. SOMETIMES THERE WERE GLITCHES WHERE YOU CANNOT SEE ANYTHING ON THE SCREENS LIKE THE SPEEDOMETER WHICH MAKES DRIVING DANGEROUS. MY CAR WAS UNDER WARRANTY AND I PURCHASED THE EXTENDED WARRANTY AND THEY WOULDN'T CHANGE THE MCU. I ENDED UP PAYING $2700 OUT OF POCKET TO REPLACE THE ENTIRE MCU. THIS SHOULDN'T HAVE HAPPEN ON LESS THAN A 4 YEAR OLD CAR WHEN I DID THIS. EVEN WITH TESLA EXTENDED WARRANTY, THE MCU WAS NOT COVERED.

Mileage: 60,500

AFTER ABOUT 4.5 YEARS, I HAVE HAD TO REPAIR, AND THEN REPLACE THE MCU. ALSO HAD TO REPLACE THE LCD SCREEN OF THE MCU (LEAKING LIQUIDS!) AS WELL AS THE LCD SCREEN OF THE INSTRUMENT PANEL (ALSO LEAKING LIQUIDS!).

MAIN ONBOARD COMPUTER CONSISTENTLY FREEZING AND CRASHING. REGULARLY MUST POWER CYCLE THE VEHICLE TO GET MAIN SCREEN TO BOOT. MAPS, NAVIGATION AND ALL CONTROL FUNCTIONS ACCESSIBLE VIA THE CENTER SCREEN ARE INACCESSIBLE WHILE OPERATING THE VEHICLE. BACK UP CAMERA, DEFROSTERS AND OTHER FUNCTIONS ALSO BECOME DISABLED WHEN THE SCREEN FREEZES. TESLA TOLD ME THAT MY VEHICLE REQUIRED A REPLACEMENT MCU AND ORDERED THE PART. HOWEVER, AFTER TAKING THE VEHICLE IN FOR SERVICE THEY TOLD ME THAT THEY COULD NOT REPLICATE THE ISSUE. INSTEAD THEY CLEARED THE DATA CACHE, TURNED OFF MY POWER SAVER MODE FUNCTION(THAT WAS NOT ACTIVE BUT WAS ENABLED) AND TOLD ME TO RESET THE CAR OR BRING IT BACK IN IF IT PERSISTS. THEY WERE UNWILLING TO DIAGNOSE FURTHER. I HAVE MAJOR SAFETY CONCERNS OPERATING A VEHICLE THAT RELIES ON ITS TECHNOLOGY TO FUNCTION PROPERLY. I'D LIKE THIS INVESTIGATED MORE CLOSELY. RYAN SMITH, THE SERVICE MANAGER AT TESLA REFUSED TO SHARE THE DIAGNOSTIC RESULTS, AND SAID THAT IF THE PART (MCU OR ITS COMPONENTS) FAILS THEY WILL REPLACE IT, BUT THAT IT HASN'T FAILED. I'M NOT COMFORTABLE WAITING FOR IT TO FAIL BEFORE THIS IS ADDRESSED. ATTACHED IS THE SERVICE RECEIPT WITH DETAILS OF WHAT WAS DONE. PLEASE ASSIST. THANK YOU.

THE ONLY MANUAL FOR OPERATION OF MY CAR IS ON SCREEN. THE CAR COMPUTER WILL NOT LOAD THE SCREEN FOR THE MANUAL SO WE HAVE BEEN UNABLE TO ACCESS ANY SAFETY OR OPERATION MANUALS FOR MONTHS. I AGAIN TOOK MY CAR TO TESLA SERVICE THIS WEEK AND THE SERVICE DEPARTMENT SAID THEY HAVE NO FIX. THERE IS NO OTHER OPERATION MANUAL AND TO WAIT FOR A FIRMWARE UPDATE THEY MAY HELP BUT THEY ARE NOT SURE. THEY REFUSED TO REPLACE THE MCU. MY CAR IS STILL UNDER FULL WARRANTY. WE SUSPECT THE ISSUES WITH LOADING THE MANUAL IS RELATED TO FAILURE OF THE TOUCHSCREEN/MCU. WE HAVE HAD INCREASING EPISODES OF OUR SCREEN GOING DARK REQUIRING US TO PULL OVER AND NOT DRIVE UNTIL COMPUTER REBOOTS. WE ARE UNABLE TO USE OUR BACK UP CAMERA WHEN THE SCREEN IS BLACK. THE MAP FEATURES LOADS VERY SLOWLY. THIS IS A COMPLEX CAR AND WE NEED TO BE ABLE TO LOOK UP INFORMATION REGARDING SAFE OPERATION

Mileage: 36,333

I HAVE HAD THE SCREEN GO BLACK ON SEVERAL OCCASIONS. IT TAKES MULTIPLE TRIES TO REBOOT IT. THE LOCAL DEALER SAID THAT I HAD TO KEEP TRACK OF WHEN THIS HAPPENS AND REPORT IT WITHIN 30 MINUTES TO THEM FOR DIAGNOSIS. I WAS HAVING THE SCREEN REPLACED FOR A DIFFERENT ISSUE (BUBBLES IN THE SCREEN) AND ASKED THEM IF THEY WOULD REPLACE IT WITH A NEWER SCREEN AND REPLACE THE MCU UNIT. THEY SAID THAT THEY WOULD ONLY REPLACE THE SCREEN WITH A REFURBISHED UNIT THAT IS THE SAME AS THE ONE I HAVE. I HAD ANOTHER FAILURE YESTERDAY (11/30/2020) WHEN I WAS OUT OF TOWN. THE CAR WAS PARKED AND THE SCREEN WOULD NOT ENGAGE. I TRIED REBOOTING SEVERAL TIMES OVER AROUND 20 MINUTES. THE SYSTEM FINALLY REBOOTED. I SENT THIS IN TO THE LOCAL DEALER WITHIN 15 MINUTES. THEY HAD SAID THAT I NEEDED TO REPORT FAILURES WITHIN 30 MINUTES FROM THE OCCURRENCE . THEY HAVE NOT RESPONDED. I UNDERSTAND THAT YOU HAVE OVER 12,000 COMPLAINTS ABOUT THIS TYPE OF FAILURE. WHEN THE SCREEN IS BLACK AND INOPERABLE THE BACKUP CAMERA IS NOT ENGAGED. YOU SHOULD REQUIRE THAT TESLA ISSUE RECALLS FOR MCU REPLACEMENTS AND SCREEN REPLACEMENTS WITH THE NEWER UPGRADED MODEL.

Mileage: 46,500

ON 11/25/2020, AT APPROXIMATELY 12:00PM, WHILE IN LINE FOR THE DRIVE THROUGH CAR WASH OF A MOBIL GAS STATION (LOS SERRANOS COUNTRY CLUB DR), MY VEHICLE, A WHITE 2016 TESLA MODEL S, PARTIALLY TURNED OFF. I COULD NO LONGER STEER THE CAR NOR COULD I RESTART THE VEHICLE. THE SCREENS WERE COMPLETELY BLACK. I EXITED THE VEHICLE AND HAD TO WAIT SEVERAL MINUTES BEFORE I WAS ABLE TO GET MY VEHICLE RESTARTED. THIS IS NOT THE FIRST TIME SOMETHING LIKE THIS HAPPENED (THOUGH I CANNOT REMEMBER THE EXACT DATES OF THE PREVIOUS INCIDENTS), WHERE THE VEHICLE WOULD NOT START AFTER STOPPING AND I WOULD NOT BE ABLE TO STEER THE VEHICLE.

Mileage: 50,787

WHEN VEHICLE IS STATIONARY, FRONT PASSENGER USES A SEAT-BELT TO FASTEN. AFTER IT LATCHES ON AND PASSENGER LEANS FORWARD, IT LOCKS AND THE PASSANGER IS NO LONGER ABLE TO MOVE FORWARD NO BACKWARD. THE CAR IS STILL STATIONARY AND NOT TURNED ON. PASSENGER CAN NO LONGER MOVE. ON A DRIVER SIDE IT HAPPENS ONLY WHEN CAR IS MOVING AND THE BRAKES ARE PRESSED; IT LOCKS THE DRIVER BUT ALWAYS RELEASES IT. ANY CAR THAT WE OWN OR DRIVEN DOES EXACTLY THAT. THAT ISSUE WAS BROUGHT UP EVERY VISIT TO REPAIR SHOP AND EVERY TIME IT WAS NOT FIXED. WE WERE EDUCATED ON HOW TO BUCKLE THE SEAT-BELT. FROM INVOICE: CONCERN: SEATS - CUSTOMER STATES: SEAT BELT CONTINUES TO LOCKED. CAN BE REPRODUCED. CUSTOMER DEMONSTRATED CONCERN TO TECHNICIAN. FOUND SEAT BELT LOCKING AS DESIGNED WHEN PULLED ALL THE WAY OUT. NO REPAIRS NECESSARY OR ATTEMPTED. CORRECTION: GENERAL DIAGNOSIS - NO TROUBLE FOUND

Mileage: 40,647

OCTOBER 1, 2020: TOUCHSCREEN -- DRIVING/STREET: HEATER SPEED CAN NOT BE ADJUSTED ON THE TOUCHSCREEN. OCTOBER 14, 2020: TOUCHSCREEN -- DRIVING/HIGHWAY: ON TOP OF DRIVING MAP A HOLOGRAM FROM OTHER FUNCTION APPEARS OCTOBER 26, 2020: TOUCHSCREEN -- STATIONARY: WHEN EVER CHARGING HOME OR ON THE ROAD OR AT SUPERCHARGING, TOUCHSCREEN IS PIXELATED AND SHOWS RANDOM/WEIRD SCREEN NOT RESPONDING. NO REPAIRS WERE DONE AT THE SHOP AFTER THEY'VE BEEN NOTIFIED MULTIPLE TIMES. THEY ATTEMPTED TO INSTALL UPDATES; DISCONNECT AND RECONNECT 12V BATTERY; AND I WAS TOLD TO REBOOTED THE CAR EVERY TIME IT DID HAPPENED AND EVERY TIME THE ISSUE HAVE COME BACK.

Mileage: 42,890

VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS HAD 25 OVER THE AIR FIRMWARE UPDATES AND HAS UNDERGONE TWO SEPARATE COMPLETE FACTORY RESETS SINCE MY INITIAL COMPLAINT TO TESLA IN JULY 2019. SYMPTOMS PREVENT AUDIO FOR TURN SIGNALS AND AUTOPILOT FROM WORKING PROPERLY. PREVENT BACKUP CAMERA FROM OPENING OR DISPLAYING PROPERLY. MAKE USING THE BUILT IN NAVIGATION SYSTEM AND ENTERTAINMENT SYSTEMS DIFFICULT AND OFTEN DANGEROUS, CAUSING DRIVER DISTRACTION. WHEN THE MCU REBOOTS WHILE DRIVING IT TAKES NEARLY 15 MINUTES FOR THE NAV SYSTEM TO RESTART. MY TEGRA BASED MCU'S EMMC SHOWS ROUGHLY 2400 / 3000 AVG BLOCK ERASES, AND 81 RESERVED BLOCKS, NOT MEETING THE NEW THRESHOLDS SET BY TESLA ENGINEERING FOR REPLACEMENT (WHICH, FOR MY H8G2D APPRENTLY REQUIRE LESS THAN 65 RESVERED BLOCKS REMAINING). THE SYSTEM HAS REGULARLY SHOWN SQUASHFS ERRORS DUE TO CORRUPTED MEMORY.

Mileage: 47,000

CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.

Mileage: 48,000

WHILE DRIVING THE TOUCHSCREEN BECAME UNRESPONSIVE AND ALL FUNCTIONS ASSOCIATED WITH THE TOUCHSCREEN INCLUDING TRAFFIC ADAPTIVE CRUISE CONTROL ON THE HIGHWAY AND THE REAR VIEW CAMERA WHILE IN REVERSE WERE INOPERABLE.

Mileage: 80,000

MAIN SCREEN PERIODICALLY WON'T RESPOND. REAR, CAMERA, AN AUDIO SUCH AS TURN SIGNAL NOISES ARE SILENT. I HAVE TO RESET MY CAR BY HOLDING BOTH SCROLL WHEELS ON THE STEERING WHEEL TO RETURN FUNCTIONALITY.

Mileage: 48,000

MCU1 FAILING. MANY REBOOTS. KNOWN TESLA ISSUE. RECALL IS NEEDED.

Mileage: 28,400

MAIN CONTROL UNIT (MCU)HAS SHUT DOWN SEVERAL TIMES. THE SCREEN HAS GONE BLACK AND NAVIGATION FUNCTIONS AND MAPS DISAPPEARED. INCONVENIENCE MORE THAN ANYTHING THERE. I HAVE LOST THE BACKUP CAMERA AND DEFROST FUNCTIONS. THE CAR HAS REMAINED PRETTY MUCH DRIVABLE THOUGH I DON'T THINK I HAD TURN SIGNALS (OR AT LEAST THE INDICATION ON DASH). THE CAR HAS BEEN BOTH STATIONARY AND MOVING WHEN THESE THINGS HAPPENED.

Mileage: 120,000

THE MCU (MASTER CONTROL UNIT) IS THE 17" TOUCH SCREEN DISPLAY THAT CONTROLS MOST OF THE FUNCTIONS OF THE VEHICLE. VEHICLE HAS BEEN PLAGUED OVER IT'S LIVE WITH FREEZE UP'S AND REBOOTS. APRIL 2019, SCREEN LOCKED UP AND WOULD NOT RESTART, WHICH CAUSED VEHICLE TO LOOSE PROPULTION, POWER ASSISTED BRAKES, POWER STEERING, WINDOW CONTROLS (HAD TO USE EMERGENCY MANUAL RELEASE TO EXIT VEHICLE, THEN GO BACK IN AND SQUEEZE BETWEEN THE SEATS TO GET MY DISABLED SON OUT OF THE BACK AS THE BACK DOOR HANDLES DID NOT OPERATE EITHER AND HAD TO TRY AND FIND THE WELL HIDDEN MANUAL RELEASE HIDDEN UNDER THE CARPET WITH NO MARKINGS TO GET THE REAR DOOR OPEN AND HIM OUT OF HIS CAR SEAT). VEHICLE ALSO WOULD NOT GO IN TO PARK, I HAD TO USE MY SHOES (WITH STEEL TOE) UNDER THE WHEELS TO KEEP THE VEHICLE FROM ROLLING DOWN AN INCLINE. THIS ALSO PREVENTED THE HOOD FROM BEING OPENED TO POTENTIALLY PULL THE POWER TO THE VEHICLE TO FORCE A RESET AS THE RESET BUTTONS DID NOT WORK. ALSO TRUNK WOULD NOT OPEN AND HAD TO CLIMB THROUGH THE INSIDE TO GET TO THE MANUAL RELEASE FOR THE TRUNK TO GET DIAPERS FOR MY DISABLED SON WHILE WE WAITED 4 HOURS FOR A TOW. ONCE DOORS WERE SHUT, NO WAY TO GET BACK IN. HEAD LIGHTS ALSO WOULD NOT TURN OFF. HAD IT TOWED TO TESLA SERVICE OF HIGHLAND PARK, ILLINOIS FROM MILWAUKEE COUNTY, WISCONSIN. THEY SAID THE HEADLIGHTS STAYED ON ALL NIGHT, AND THAT THE CAR "FIXED" ITSELF THE OVERNIGHT SOME HOW. NO ADDITIONAL INFORMATION WOULD BE PROVIDED. THAT WAS THE WORST FAILURE, HOWEVER, IT STILL LOCKS UP AND REBOOTS AT RANDOM TIMES AS IT'S IN USE. EITHER WHILE DRIVING (WHEN THAT HAPPENS I LOOSE TURN SIGNALS AND OTHER SAFETY FEATURES AS WELL AS ABILITY TO CONTROL VEHICLE SETTINGS) OR WHILE PARKED PREVENTING IT FROM BEING DRIVEN.

Mileage: 78,000

THE CAR HAS A DEFECT MCU. ALL SAFETY FEATURE OF THE CAR HAS BEEN DISABLED. I CAN NOT CONTROL CLIMATE CONTROL. I HAVE LOST MY REAR VIEW CAMERA. I CAN NOT MAKE ANY CHANGES TO ANY SETTING TO MY CAR. I CANNOT TURN OFF MY CAR AND MY CAR IS CONSTANTLY ON. I HAVE TO PULL FUSES TO SHUT OFF CERTAIN ASPECTS OF MY CAR OR MY BATTERY WILL HAVE SIGNIFICANT DRAIN WHILE PARKED. I HAVE BROUGHT MY CAR INTO THE A TESLA SERVICE CENTER TO HAVE THE ISSUE REPAIRED. THEY DO NOT HAVE THE PARTS AND KEEP DELAYING THE REPAIR. THE DEFECTIVE MCU IS A KNOW ISSUE, I AM SURPRISED TESLA WILL NOT REPLACE THE UNIT WITH A NON DEFECTIVE UNIT AND WILL ONLY REPLACE IT WITH REFURBISHED PARTS. ALSO, FOR A KNOW DEFECT THAT AFFECTS THE SAFETY OF THE CAR, WHY WONT TESLA KEEP AN AMPLE STOCKPILE OF BOARDS TO REPAIR THE ISSUE. ALL THEY ARE DOING IS PUSHING THE ISSUE FURTHER DOWN THE LINK WITHOUT ANY INTENTION TO PROPERLY FIX THE DEFECTIVE MCU.

Mileage: 40,800

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES

Mileage: 59,000

MCU GETS STUCK AND BACK UP CAMERA DOESN'T COME UP. ONCE MCU WENT BLANK AND THE CAR DIDNT GO INTO DRIVE MODE WHILE TRYING TO DRIVE AND TOOK A WHILE TO GO TO DRIVE MODE AND NO REAR BACK UP CAMERA AT THE SAME TIME. ONE TIME WHEN THE MCU IS REBOOTING, WHILE I WAS IT WAS IN REVERSE AND THE DASHBOARD DISPLAY GOT STUCK DISPLAYING R, WHILE I SWITCHED FOR D DRIVE MODE AND THE CAR WAS GOING FORWARD BUT DISPLAY SHOWING R, IF I WASNT PAYING ATTENTION WOULD HAVE HIT SOMETHING.

Mileage: 42,298

CAR KEEPS SHUTTING OFF. PAID $7K FOR FULL SELF DRIVING. TESLA REFUSES TO CHANGE CHIP TO MCU 2 WITHOUT PAYING $2500 PLUS TAX. MCU1 FAILS WITH CAR SHUTTING OFF, NOT STARTING AT ALL, PHONE DISCONNECTED, APP DISCONNECTED, AC DEAD. YOU MUST FORCE TESLA TO CHANGE TO MCU2 AT NO COST.

Mileage: 21,000

I UNDERSTAND THE NHTSA IS PRESENTLY INVESTIGATING ISSUES WITH THE EMMC WITHIN THE MCU (I.E., THE TOUCHSCREEN). MY VEHICLE HAS RECENTLY EXPERIENCED THIS ISSUE AND I WOULD BE HAPPY TO TALK TO AN INVESTIGATOR ABOUT MY EXPERIENCE.

MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.

Mileage: 30,211

THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.

Mileage: 70,000

THE CENTER SCREEN (INFOTAINMENT CENTER) WENT BLANK ON ME AND I COULD NOT CONTROL MAIN FEATURES. I COULDN'T CONTROL MY SUNROOF WHICH WAS LEFT OPEN TO VENT. I COULDN'T USE MY REAR VIEW CAMERA. ALL SENSORS WERE NOT WORKING. THE AIR CONDITIONING AND HEATER WAS MY WORKING AND I COULD NOT CONTROL THEM. DEFROSTER AND RADIO WERE NOT WORKING AS WELL. I COULD NOT CONTROL THE HEADLIGHTS AND CERTAIN DRIVING MODES.

THE MCU FAILED EARLY WHICH CAUSES THE ENTIRE CAR TO BE UNDRIVABLE. THE CAR WILL NOT UNLOCK AND THE DRIVER DOES HAS ACCESS TO THE VEHICLE. APPARENTLY THIS WAS KNOWN FLAW BY TESLA AND INSTEAD OF FIXING IT UNDER WARRANTY, THEY ARE CHARGING THE OWNERS $2000-$5000 TO REPAIR.

Mileage: 29,216

CENTER CONSOLE IS NOW EXPERIENCING THE "BLACK SCREEN OF DEATH" AFTER 4 YEARS OF OWNERSHIP. SAME ISSUE AS DESCRIBED HERE: HTTPS://ELECTREK.CO/2020/06/24/TESLA-INVESTIGATION-MCU-TOUCHSCREEN-EMMC-FAILURE/

Mileage: 61,196

HANDLE ON PASSENGER SIDE FAILED, COULD NOT OPEN DOOR. TOUCHSCREEN FAILURE, LOSS OF ALL SYSTEMS EXCEPT BASIC DRIVING FUNCTIONS, THIS HAPPENED AFTER TURNING ON CLIMATE MODE. NOW CLIMATE MODE IS CONSTANTLY ON RUNNING THE A/C FOR THE LAST 2 WEEKS

Mileage: 62,000

MY MAIN CENTER DISPLAY WENT BLANK. FAILED TO COME BACK AFTER MULTIPLE REBOOT ATTEMPTS. CLIMATE CONTROL, GPS, SUSPENSION, BACKUP CAMERA, AND MOST FUNCTIONALITY LOST. FIRST NOTICED WHEN STATIONARY IN MY GARAGE.

THE MAIN SCREEN IN MY TESLA OFTEN EXPERIENCES LONG START TIMES, SHUTS OFF UNEXPECTEDLY WHILE DRIVING ON HIGHWAY OR SURFACE STREET, LIMITING ABILITY TO CONTROL HEADLIGHTS, REAR VIEW CAMERA, OR OPERATE DEFROSTERS AND TURN SIGNALS. ONE INSTANCE, I WAS UNABLE TO SWITCH ON HEADLIGHTS WHILE DRIVING. ANOTHER TIME I WAS UNABLE TO ACTIVATE MY LEFT TURN SIGNAL WHILE DRIVING, INSTEAD THE CAR ACTIVATED A PORTION OF THE LEFT HEADLIGHT. I FREQUENTLY NEED TO FOLLOW A REBOOT PROCESS ON VEHICLE START IN ORDER TO DRIVE. THE DELAY IN OR NEED TO REBOOT PRIOR TO VEHICLE STARTUP HAS BEEN OCCURRING MORE FREQUENTLY IN RECENT MONTHS. I'VE ALSO EXPERIENCED GARBLED DISPLAY GRAPHICS WHILE DRIVING, REQUIRING THE NEED TO REBOOT (ONE OR MORE TIMES) TO OPERATE VEHICLE FUNCTION. THE VEHICLE IS STILL UNDER WARRANTY AND SERVICE CENTER INFORMED ME THAT THE MCU COMPUTER WILL FAIL IN APPROX. 1-1.5 YEARS, BUT COULD NOT BE REPLACED NOW.

Mileage: 66,000

MCU1 SHOWS SIGN OF FAILURE BUT NO OPTION OTHER THAN PAY OVER 1000 DOLLARS FOR REBEBRISH PART FROM TESLA OR UPGRADE TO CU2 TO ENSURE BEING IN DANGER IN THE FUTURE FOR $2500 0LUS TAX REGARDLESS YOU HAVE WARRANTY OR NOT.

Mileage: 67,000

THE MAIN SCREEN ON MY 2016 TESLA MODEL S HAS GONE OUT AND I AM BEING TOLD IN HIS A KNOWN BAD MCU ISSUE. MY CAR IS 52 MONTHS OLD WITH 50,361 MILES. THIS NEEDS TO BE DECLARED A DEFECT SO TESLA IS RESPONSIBLE FOR FIXING THIS ISSUE. I HAVE BEEN TOLD THE REPAIR IS OVER $2,000.*DT CONSUMER STATED TELSA REFUSES TO REPAIR THE VEHICLE UNDER WARRANTY.*JB

Mileage: 50,361

MCU - MASTER CONTROL UNIT HAS FAILED (CENTER TOUCHSCREEN). WITHOUT IT, THE TURN SIGNALS, HVAC, RADIO, REVERSE CAMERA, GPS AND REMOTE CONNECTIVITY DO NOT FUNCTION.

Mileage: 56,000

THE BIG SCREEN FOR ENTERTAINMENT GET BLACK AFTER 60000MILES AND NEVER GET BACK. CONTACT WITH SERVICE CENTER, THEY POINT OUT IT FAILED BECAUSE OF FAILURE OF MCU PART. AS HEARED VIA INTERNET, ITS REASON MAYBE OUT OF MEMORY BECAUSE OF LOGGING FILES. AND FOR A 100K+ CAR CAN NOT HANDLE WITH THIS, I AM SUPRISED. AND IT DEFINITELY A TIME BOMB.

MAIN DISPLAY FAILURE. UNABLE TO VISUALIZE CONTROLS. TEMP OVER 100 DEGREES IN CAR. COULD NOT DEFOG WINDOWS. UNABLE TO OUT CAR IN DRIVE OR REVERSE

Mileage: 49,000

MCU COMPUTER IS BLACKING OUT AND REQUIRES CONSTANT RESETS. CONNECTION TO THE APP IS SPOTY. COMPUTER SHOWING SIGNS IF NOT WORKING PROPERLY. REPORTED TO TESLA. WAS TOLD THEY CLEARED MY MEMORY AND THEY ARE 'DIVERTING MY CONCERNS'

Mileage: 72,800

THE CENTRAL CLUSTER DISPLAY DIED COMPLETELY, BLACK SCREEN. NO AC, NO TURN SIGNAL AVAILABLE.

Mileage: 47,000

UPON ENTERING THE VEHICLE, THE TOUCHSCREEN REMAINED BLANK AND THE A/C WAS BLOWING. THE DASHBOARD DISPLAY WAS WORKING AND THE CAR WAS ABLE TO BE DRIVEN. THE SPEED CONTROL AND AUTO ASSIST FUNCTIONS WERE ABLE TO BE ENGAGED, BUT DID NOT FUNCTION PROPERLY. THE TURN SIGNAL LIGHTS DID NOT FUNCTION WHILE DRIVING AND THE A/C DID NOT TURN OFF AFTER LEAVING THE VEHICLE. THE PHONE APP WAS NOT ABLE TO CONNECT TO THE VEHICLE AS WELL. WE DO NOT KNOW WHY THE TOUCHSCREEN FAILED TO WORK. THE CAR WAS DRIVEN DIRECTLY TO THE TESLA DEALER AND LEFT TO BE EVALUATED.

Mileage: 59,000

MY MCU DIED AND REPLACEMENT HAS BEEN ORDERED FOR $1700 BECAUSE THE CAR IS OUT OF WARRANTY. NHTSA ALREADY HAS STARTED AN INVESTIGATION ON THIS MCU PROBLEM. AS YOU KNOW, THE MCU FAILURE MAKES THE NAVIGATION SYSTEM INOP, AS WELL AS REAR CAMERA, SECURITY CODE, ETC. THIS IS A VERY SAFE CAR, BUT NOT WITHOUT THE MCU

Mileage: 90,000

MCU FAILURE: DISPLAY WENT DARK, TURNING SIGNALS STOPPED WORKING (NOT SURE ABOUT EXTERNAL BUT INTERNAL DIDN'T BLINK), CLIMATE CONTROL AND MOST CONSOLE SYSTEMS WERE LOCKED AND UNABLE TO CHANGE. SEEMED LIKE MOST AUXILIARY SYSTEMS FAILED.

Mileage: 61,200

THE TOUCHSCREEN WHICH CONTROLS EVERYTHING INCLUDING CLIMATE, NAVIGATION, REAR VIEW CAMERA, SUN ROOF, WINDSHIELD HEATER , MUSIC ETC *EXTREMELY SLOWED DOWN* AFTER UPGRADING THE AUTOPILOT HARDWARE TO FULL SELF DRIVING (FSD) COMPUTER. THE TOUCH SCREEN RESPONSE IS VERY SLOW OR OFTEN FAILS. NOW TESLA IS ASKING $2500 TO UPGRADE FOR FASTER & MORE RESPONSIVE TOUCH SCREEN. I BELIEVE THE LATEST FSD UPGRADES & OVER THE AIR UPGRADES ARE SHOWERING THE RESPONSE OF OLDER CARS AND TESLA IS MONETIZING THIS OPPORTUNITY

Mileage: 28,000

MY CENTER SCREEN WENT BLACK (MCU FAILURE) WHILE DRIVING ON A LONG TRIP. I WAS UNABLE TO SEE THE BACKUP CAMERA OR PARKING SENSORS. MY AEB DID NOT PRODUCE AN AUDIBLE WARNING WHEN ACTIVATED. I COULD NOT USE HANDS FREE BLUETOOTH FOR CALLING. I COULD NOT ADJUST CLIMATE CONTROL.

Mileage: 51,000

FIRST TIME: MCU WENT BLANK 2 25 2020 2016.5 MS 75D 92,180K MILES MFD BY TESLA 7/16 BUILD DATE. DRIVIVG TO TESLA SERVICE CENTER CHARLOTTE, NC. FIRST REPAIR 25 FEB 2020: "CONCERN: CUSTOMER STATES THE TOUCHSCREEN IS BLANK CONFIRMED MCU WAS BLANK AND DID NOT RESPOND. PERFORMED 12V RESET AND DISPLAY DID NOT COME BACK ON. NECESSARY TO MANUALLY INSTALL FIRMWARE UPDATE AND THEN INSTALL A SECOND PACKAGE USING OVER THE AIR METHOD. FIRMWARE PACKAGES SUCCESSFULLY INSTALLED AND CENTER DISPLAY RETURN TO OPERATION. HIGH MEMORY USAGE WAS DUE TO SATELLITE MAP DATA. IF THIS SYMPTOM RETURNS, REPLACEMENT OF THE MCU WILL BE NECESSARY. CORRECTION: GENERAL DIAGNOSIS PRICE $175.00 SECOND TIME: MCU WENT BLANK 3 30 2020 TESLA SERVICE CENTER REMOVED AND REPLACED THE MCU. TOTAL COST TO ME AMOUNT ...$1,544.40. MY SAFETY ISSUE WAS THE AC AND HEAT AND DEFROST INOPERATIVE. ALONG WITH MY MODEL S UNABLE TO CHARGE AND LOOSING CHARGE. WHEN MY BLACK SCREEN HAPPENED MY AC/HEAT DID NOT GO TO DEFAULT...IT JUST DIDN'T WORK. I LIVE ON A MOUNTAIN AND WHEN I WAS DRIVING TO THE TESLA SC IN CHARLOTTE 117 MILES AWAY, ON A COLD MORNING THE WINDSCREEN FOGGED UP. I HAD TO WIPE IT WITH A RAG ON A STICK. OTHER OWNERS HAVE MENTIONED THIS ON YOUTUBE.COM VIDEOS AS A SAFETY ISSUE. A POSSIBLE SOLUTION: FOR $642 HTTPS://WWW.CCITESLA.COM/INDEX.HTML# [email protected] I WOULD LOVE TO HAVE MY TESLA CHARLOTTE, NC SERVICE CENTER INSTALL THE IMPROVED CHIP CARD AND UPGRADE MY 3G TO 4G AT THE SAME TIME. THAT WOULD SOLVE THIS MCU PROBLEM 4 ME & ALL. BUT, THAT'S ONLY A "DREAM I HAVE"... THIS TESLA MCU1 EMMC CHIP BLANK SCREEN FAIL IS HIGHLY DISTRACTING AND DISORIENTING TO THE DRIVER AND AN EXTREME SAFETY HAZARD...

Mileage: 92,180

MCU SLOWS DOWN AND EVENTUALLY STOPS WORKING LEADING TO REPLACEMENT ON CARS MAYBE 2 YEARS OLD. *TR

Mileage: 50,000

INFOTAINMENT AUSTEN'S WENT BAD CAUSING ME LETO NOT KNOW MY SPEED OR ANY INFORMATION ON THE UNIT.

Mileage: 15,450

MY MEDIA CONTROL UNIT (MCU) HAS FAILED AND TESLA IS SLOW TO PROVIDE ME A REPLACEMENT. THEY CLAIM THAT I WILL BE PROVIDED A "REFURBISHED UNIT" AS SOON AS ONE BECOMES AVAILABLE. THE MCU FAILURE HAS IMPACTED MY CARS REAR BACKUP CAMERA, THE CHARGING SYSTEM, THE ABILITY TO TURN ON/OFF HEADLIGHTS AND FOGS LIGHTS, DRIVER SETTINGS SUCH AS STEERING (RIDE SELECTION), FRONT CRASH WARNINGS, ETC. MY TURN SIGNALS ARE NOT RESPONDING EITHER, AND I'M GRAVELY CONCERNED ABOUT OTHER SAFETY FEATURES FAILING WITHOUT THIS COMPONENT BEING REPLACED. TESLA ACTS LIKE IT'S MAIN PURPOSE IS FOR MEDIA LIKE NAVIGATION, MUSIC, ETC. BUT AS I STATED, SEVERAL ITEMS ARE DIRECT SAFETY HAZARDS. TESLA KNEW OF THIS MCU PROBLEM LONG AGO AND SHOULD HAVE ISSUED A RECALL FOR ALL TESLA MODEL S OWNERS EXPERIENCING THIS PROBLEM. *TR

Mileage: 70,000

THE MAIN TOUCHED WHICH CONTROLS MAJORITY OF CAR FUNCTIONS JUST RANDOMLY FREEZES. THE CAR IS DRIVABLE, BUT BARELY. AC BLOWS AIR AT FULL BLAST BUT DOESN'T COOL, SIGNALS DON'T WORK, LIGHTS ARE STUCK EITHER ON OR OFF. ETC. CAN'T LOCK THE DOOR. DEFROST CANNOT BE ACTIVATED. SO IT'S NOT TRIVIAL. *TR

Mileage: 64,000

TOUCH SCREEN FAILURE DURING DRIVING AND REVERSE AFTER UPGRADING TO FULL SELF DRIVING COMPUTER HARDWARE. COMPLETE LOSS OF SCREEN, REAR VIEW CAMERA, AUDIO, CLIMATE CONTROL AND ALL OTHER FEATURES ASSOCIATED WITH TOUCH SCREEN. *TR

THE MAIN COMPUTER PANEL FAILED, GIVING NO ACCESS TO CONTROLS, CAMERA, HEAT AND AIR, AUTO BRAKING. AFTER THE 3RD TIME OF FAILURE THE MAIN COMPUTER PANEL STOPPED WORKING COMPLETELY. LEAVING IT UNSAFE TO DRIVE. THE VEHICLE IN THE FIRST 2 INSTANCES FAILED WHILE DRIVING AND A HARD RESET OF THE COMPUTER FIXED THE PROBLEM. THE 3RD TIME IT STOPPED WORKING UPON STARTUP WHERE I HAD A 100 MILE DRIVE HOME AND DID HAVE TO DRIVE WITHOUT THE USE OF THE MAIN COMPUTER SCREEN. I TOOK THE VEHICLE TO TESLA AND HAD TO HAVE THE ENTIRE MODULE REPLACED FOR OVER $2000.00. *TR

Mileage: 80,000

MY MODEL S HAS ALSO BEEN HAVING SCREEN AND REAR CAMERA ISSUES. ATLEAST TWICE A WEEK THE SCREEN GOES BLACK THEN FLASHES BACK ON SEVERAL TIMES ESPECIALLY WHEN IT IS WARM OUT. OTHER TIMES THE SCREEN LAGS AND THE REAR VIEW CAMERA EITHER STOPS WORKING OR HAS GLITCHES WHERE IT WILL PAUSE OR LAG. IT ACTUALLY CAUSED ME TO DAMAGE MY CAR BY BACKING INTO SOMETHING. *TR

WE ARE ALSO HAVE PROBLEM WITH OUR TESLA AND ITS EMMC MODULE (FLASH MEMORY IN MONTITOR, THIS CONTROLS EVERYTHING DASHBOARD VISUALS, SPEED ETC, SUNROOF, HVAC, REAR CAMERA, CAN PREVENT CAR FROM STARTING UP. *TR

Mileage: 95,000

I WAS APPROACHING A STOP SIGN WITH MY FOOT LIFTED ABOVE BOTH PEDALS (BRAKE AND ACCELERATOR) WHEN MY CAR ACCELERATED FORWARD. I HAD ALWAYS THOUGHT THAT MOST OF THESE UNINTENDED ACCELERATIONS WERE DUE TO A DRIVER HITTING THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL SO I NOTED THAT MY FOOT WAS NOT RESTING OR PRESSING ON EITHER PEDAL. I PUT IT DOWN ON THE BRAKE PEDAL AND THE CAR STOPPED, BUT THIS SHOULD NEVER HAVE HAPPENED. I HAD NO CRUISE CONTROL OR STEERING AID ACTIVATED. I ALSO HAVE 'CREEP MODE' TURNED OFF.

Mileage: 63,440

ON 1/18/20, I WAS TRAVELLING IN MY 2016 TESLA MODEL S P100D EASTWARD ON ANDERSON HILL ROAD TOWARD THE INTERSECTION WITH PURCHASE STREET. THE STOP LIGHT WAS RED. I WAS DRIVING 1MI UNDER THE SPEED LIMIT OF 35MPH. THE OUTSIDE TEMPERATURE WAS AROUND FREEZING, AND A WET SNOW HAD BEGUN 5-10MIN EARLIER, WITH MINIMAL ACCUMULATION. I KNOW EXACTLY HOW FAST I WAS GOING BECAUSE I HAD CRUISE CONTROL ON. I WAS NOT ON AUTOPILOT. JUST CRUISE CONTROL. WHEN THE INTERSECTION AND STOP LIGHT CAME INTO VIEW, I TAPPED THE BREAK TO DISENGAGE THE CRUISE CONTROL, AND THEN DEPRESSED THE BREAK TO SLOW THE CAR. NOTHING HAPPENED. THE BREAKS WOULD NOT ENGAGE. AND NEITHER DID THE REGENERATIVE BREAKING. I DO NOT FEEL THAT I WAS SKIDDING OR SLIDING. IT SIMPLY FELT AS IF THE CAR HAD NO IDEA I WANTED TO BRAKE. IT WAS VERY VERY STRANGE. IN THOSE FEW SECONDS IT BECAME CLEAR TO ME THERE WAS A GOOD CHANCE I WOULD BE DEAD SHORTLY. AS IT HAPPENS, I WAS STRUCK BROADSIDE BY A LARGE SUBURBAN TRAVELLING NORTHBOUND ON PURCHASE STREET PERHAPS 25 MILES AN HOUR. BOTH HE AND I SEEM TO HAVE EMERGED RELATIVELY UNSCATHED (PHYSICALLY, ANYWAY) THANK GOD. BUT I WANT TO KNOW WHAT HAPPENED TO MY CAR. CAN YOU PLEASE CONTACT TESLA AND DEMAND ALL THE INFORMATION FROM THE CARS COMPUTERS - AND THEIR COMPUTERS AT HQ - SO WE CAN FIND OUT??? WHAT HAPPENED WAS EXTREMELY DANGEROUS, AND COULD HAVE KILLED BOTH ME ND OTHERS. TO SUMMARIZE: BRAKE FAILURE, BOTH MANUAL AND DEGENERATIVE, IN 2016 TESLA MODEL S CAUSED MASSIVE COLLISION WITH BOTH CARS TOTALLED.

Mileage: 20,000

I HAVE ALSO EXPERIENCED THE CAR ACCELERATING ON ITS OWN. WHILE PULLING INTO THE GARAGE WHILE TAPPING THE BRAKE THE CAR DID PROPEL FOWARD HITTING AN ITEM I HAD HANGING ON THE WALL.

Mileage: 54,000

MY WIFE DROVE THE TESLA MODEL S TO WORK AT O'CONNOR HOSPITAL. ONCE SHE AT THE PARKING LOT AND MANEUVERING INTO THE PARKING SPACE, THE CAR SUDDENLY ACCELERATED AND IT END UP OVER THE CURB INTO THE LANDSCAPE AND CRASHED INTO A TREE. AFTER FIXING, WE HAVE ASKED TESLA CENTER TO LOOK INTO THE LOG TO SEE WHAT COULD HAVE HAPPENED TO THE CAR BUT THEY SAID THAT BECAUSE IT TOOK A MONTH TO FIX THE CAR SO THAT LOG WAS FILLED WITH TOO MANY OTHER NOTIFICATIONS. THE DAMAGE WAS ALMOST 9K AND WE HAD INSURANCE PREMIUM INCREASE SINCE THE ACCIDENT.

Mileage: 39,000

THIS IS A COMPLAINT ABOUT TESLA AUTOPILOT THAT APPLIES TO ALL MODELS OF TESLA. I HAVE USED THE VIN OF A JUNKYARD TESLA IN ORDER TO COMPLETE THIS FORM. HERE IS A DISCUSSION THREAD IN WHICH AN OWNER COMPLAINS THAT FOLLOWING A RECENT OVER THE AIR UPDATE THE CAR TRIES TO SWERVE INTO ONCOMING CARS OR OFF THE ROAD EVEN WHEN AUTOPILOT IS NOT ENGAGED. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/WARNING-FOR-TESLA-DRIVERS-ON-STEEP-MOUNTAIN-ROADS.180781/ SNIP**IN OUR CASE THIS RESULTS IN THE CAR SWERVING TOWARDS THE SIDE OF THE ROAD OR INTO THE ONCOMING LANE AND ONLY VERY QUICK REACTIONS AND OVERPOWERING THE WHEEL (AND SO FAR, LUCK) KEEPS THE CAR ON THE ROAD.** PLEASE READ THAT THREAD. TO COMPOUND THE DANGER MANY TESLA OWNERS DRIVE THE CAR WITH ONE HAND OR FINGER ON THE WHEEL OR HOLD THE WHEEL IN A MANNER THAT MAKES IT DIFFICULT TO GRAB THE WHEEL FIRMLY IN AN EMERGENCY. DEFENSIVE DRIVING SCHOOLS TEACH THAT BOTH HANDS SHOULD BE HOLDING THE WHEEL WHENEVER POSSIBLE. IN THE EVENT OF A SUDDEN GLITCH OF THE POWER STEERING IT NEEDS CONSIDERABLE FORCE TO PREVENT A DISASTER. HERE IS AN EXAMPLE OF SOMEONE HOLDING THE WHEEL IN THE WRONG WAY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=S_Q-JWUQQZG CONSENSUS AMONG TESLA OWNERS IS THAT THIS IS OK. TESLA AUTOPILOT CONSIDERS THIS MEETS THE DEFINITION OF "HANDS ON WHEEL" IT IS TIME TO REIN IN THIS RECKLESS EXPERIMENT. PLEASE TAKE ACTION. THANK YOU KEEF WIVANEFF

Mileage: 5,000

I HAVE A 90D THAT IS NOW SEEM TO BE A 75D. TESLA UPDATE 10 HAS TAKEN AWAY VOLTAGE. THE CAR NOW DRIVES IN THE LOW 300S WHEREAS IT USED TO BE MID 250S. THEY'VE TAKEN AWAY RANGE. BEFORE UPDATE 10, I GOT 277 MILES AT 90%. TWO SUPER CHARGERS AGO, AFTER LOADING UPDATE 10, IT WOULD ONLY CHARGE TO 266 MI AT 100% THEY'VE TAKEN AWAY FAST CHARGING SPEEDS. THE CAR USED TO CHARGE BETWEEN 107 TO 110 KW PER HOUR AND NOW TOPS IS 60S AND 70S. I UNDERSTAND NORMAL BATTERY DEGRADATION BUT THIS IS NOT IT. I CALLED TESLA YESTERDAY 11 /26 /2019, TO FIND OUT WHAT WAS GOING ON. THE SERVICE REP MENTIONED THAT THE LAST UPDATES MAY HAVE ROLLED OUT FIXES FOR BATTERY LONGEVITY AND HEALTH. MY ISSUES ARE THAT I PAID FOR A 90D AND NOW HAVE THE EQUIVALENT OF A 75 D. WHY? IF THERE ARE ISSUES WITH BATTERY HEALTH, AND THE POSSIBILITY OF IT CAUSING A FIRE AS HAS APPEARED IN THE NEWS LATELY, I WOULD LIKE TO KNOW ABOUT IT AND WOULD LIKE IT FIXED. I DON'T NEED A FIRE ERUPTED IN MY GARAGE RIGHT BELOW MY BEDROOM WHILE I'M SLEEPING. ALSO I NEED TO TAKE 1500 MILE TRIP SHORTLY AND AM NOW EXTREMELY NERVOUS THAT SOMETHING MAY HAPPEN. ON TOP OF THAT UNCERTAINTY, THERE IS ALSO EXTRA THE HOURS THAT WILL BE ADDED TO MY TRIP DUE TO THIS DECREASE IN MILEAGE, CHARGING SPEED AND PERFORMANCE. AS A LONE FEMALE DRIVER I DON'T LIKE THE IDEA OF BEING ON THE ROAD LONGER THAN I HAVE TO BE, ESPECIALLY WHEN I PAID FOR SOMETHING THAT SHOULD GET THERE SOONER THAN IT WILL NOW. PLEASE HELP TO GET ANSWERS AND TO GET THIS SAFETY ISSUE FIXED.

Mileage: 55,000

REPORTEDLY AT LEAST ONE ONE DEAD AFTER A TESLA MODEL S FOUND CRASHED IN A POND, IN CASTRO VALLEY CALIFORNIA, ALAMEDA COUNTY, 11567 CANYON ROAD. CALIFORNIA HIGHWAY PATROL, ALAMEDA COUNTY SHERIFF, ALAMEDA COUNTY FIRE AND PARAMEDICS RESPONDED TO THE SCENE OF THE CRASH. ONE MAN HAS BEEN CONFIRMED DEAD. IT IS SUSPECTED THAT THE CRASH HAPPENED ON SUNDAY NIGHT. I SUSPECT EXCESSIVE SPEED, OVERCONFIDENCE, ARROGANCE AND POSSIBLE INTOXICATION MAY HAVE CONTRIBUTED TO THIS CRASH AND DEATH. I SUSPECT THE TESLA CULTURE OF OVERHYPING SAFETY MAY CONTRIBUTE TO CRASHES LIKE THESE. I SUGGEST THAT DATA FROM THIS AND OTHER EVENTS BE CHECKED AND INVESTIGATED. I SUGGEST THAT A UNIVERSAL STANDARD SHOULD BE MADE SO THAT GOVERNMENTAL INVESTIGATORS CAN CHECK WITHOUT THE RISK OF BIAS AND MANIPULATION BYTESLA AND OTHER MANUFACTURERS. I FEEL THAT TESLA AND THEIR CULT FOLLOWING FALSELY OVERSTATES THE SAFETY OF TESLA; THUS LEADING TO TESLA DRIVERS DRIVING RECKLESS, AGGRESSIVE AND ARROGANTLY. THE DRIVER IS OFTEN AT FAULT FOR THESE TYPES OF ACCIDENTS, HOWEVER THEY ARE OFTEN USED AS SCAPEGOATS. AS OFTEN THERE IS MORE FAULT THAN JUST THE DRIVER. THERE ARE OFTEN OTHER CONTRIBUTING AND/OR CAUSAL FACTORS. SUCH AS TESLA'S TENANCY TO SCAPEGOAT DRIVERS; RATHER THAN FIX UNDERLYING FAULTS/CONTRIBUTING FACTORS FROM TESLA DESIGN, NEGLECT, HYPE AND DENIAL. THE SWISS CHEESE MODEL OF SAFETY AND INVESTIGATION SHOULD BE FOLLOWED; RATHER THAN TESLA'S SCAPEGOAT METHODOLOGY. IT IS ALSO POSSIBLE THAT KNOWN PROBLEMS WITH TESLA MAY HAVE CONTRIBUTED TO THIS CRASH LIKE UNINTENDED ACCELERATION, SUSPENSION AND STEERING PROBLEMS.

I WAS DRIVING MY VEHICLE IN AUTOPILOT MODE GOING 50MPH SOUTHBOUND IN THE LEFT LANE ON A DIVIDED 2 LANE HIGHWAY, ROUTE 1 IN DELAWARE. IT WAS CLEAR AND SUNNY, NO FOG. ALL THESE CONDITIONS ARE PREFERRED WHEN USING AUTOPILOT ON MY VEHICLE. A WHITE FORD F150 PERPENDICULAR TO MY CAR WAS BETWEEN THE MEDIAN IN A TURNABOUT TO GO NORTHBOUND WITH ITS TRUCKBED ABOUT 1 FOOT INTO MY LANE. AUTOPILOT DID NOT ALERT ME TO THIS CAR, NOR DID IT SLOW DOWN OR VEER IN ORDER TO AVOID IT (TWO FEATURES ENABLED ON MY VEHICLE AND ADVERTISED BY TESLA). I WAS UNABLE TO GRAB THE WHEEL IN TIME TO AVOID THE ACCIDENT. I FEEL THAT THE AUTOPILOT'S FEATURE OF WORKING WITHOUT THE HANDS ON THE WHEEL LULLED ME INTO A FALSE SENSE OF SECURITY AND I MOST CERTAINLY WOULD NOT HAVE HAD THIS TYPE OF ACCIDENT HAD I NOT HAD AUTOPILOT ON MY VEHICLE. I AM SO THANKFUL I WASN'T KILLED OR INJURED, I FEEL THAT THE WAY AUTOPILOT IS HANDLED IS EXTREMELY DANGEROUS AND SHOULD REQUIRE HANDS TO BE ON THE WHEEL AT ALL TIMES. I AM HOPEFUL SOMETHING WILL BE DONE TO PREVENT ACCIDENTS LIKE THIS IN THE FUTURE. THIS SYSTEM IS BEING DOWNLOADED TO CARS WITH LITTLE TO NO REGULATION. I CONTACTED TESLA WITH MY CONCERNS WITH THE HOPE THEIR ENGINEERS COULD USE THE DATA FROM MY CAR FOR FURTHER DEVELOPMENT, HOWEVER TESLA WAS IMMEDIATELY DEFENSIVE ABOUT MY SERIOUS CAR ACCIDENT.

Mileage: 34,884

I WAS ATTEMPTING TO PARK IN FRONT OF A RETAIL BUSINESS WHEN THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED. I BELIEVE THIS ACCIDENT WAS CAUSED BY A MALFUNCTION OR GLITCH IN THE VEHICLES TROUBLED SOFTWARE FOR DRIVER ASSIST AND/OR SAFETY FEATURES. FEATURES WHICH ARE UNIQUE TO TESLA. THE SUDDEN AND UNEXPECTED ACCELERATION HAPPENED WITH NO INPUT TO THE ACCELERATOR PEDAL. I WAS LIGHTLY BRAKING, INTENT ON COMING TO A COMPLETE STOP. I HAD NEARLY COMPLETED THE PARKING MANEUVER WHEN THE CAR RACED FORWARD, JUMPED A CURB, KNOCKED DOWN A HANDICAPPED PARKING SIGN, TRAVELED ACROSS A WALKWAY AND SMASHED INTO THE FRONT OF THE BUSINESS. THIS HAPPENED SO FAST, I DIDNT REALIZE WHAT OCCURRED UNTIL I COULD GATHER MY THOUGHTS AFTER THE INCIDENT. NO AUDIBLE OR VISUAL WARNING OF AN IMPENDING COLLISION WERE HEARD OR SEEN. NO AIRBAGS DEPLOYED. FORTUNATELY NO ONE INSIDE THE BUSINESS, NO PEDESTRIAN NOR MYSELF WERE INJURED. THIS COULD HAVE BEEN A TRAJIC ACCIDENT. MY TESLA SUSTAINED OVER $25,000 IN DAMAGE AND IS STILL IN THE REPAIR SHOP. AS OF THIS DATE, NO CLAIM HAS BEEN SETTLED FOR REPAIRS TO THE BUSINESS PROPERTY. I HAVE UPLOADED A PHOTO SHOWING THE END RESULT OF THE EVENT.

Mileage: 6,500

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THIS VIDEO HAS JUST BEEN UPLOADED: HTTPS://WWW.YOUTUBE.COM/WATCH?V=NVOKISDDXYW IN THIS VIDEO A TESLA EMPLOYEE IS DEMONSTRATING THE AUTOPILOT TO THE PASSENGERS. SHE DRIVES ON UNDIVIDED ROADS JUST INCHES FROM ONCOMING TRAFFIC WITH HER HANDS COMPLETELY OFF THE WHEEL. SHE ENCOURAGES THE PASSENGERS TO BELIEVE THAT THIS IS SAFE AND THAT IT IS ONLY NECESSARY TO SQUEEZE THE WHEEL OCCASIONALLY TO KEEP THE AUTOPILOT HAPPY. LIVES ARE BEING PLACED AT AT RISK BY THE IRRESPONSIBLE MARKETING OF THIS GLITCHY AND UNSAFE CONTRAPTION. THANK YOU. CONCERNED CITIZEN.

Mileage: 1,000

THIS IS A COMPLAINT ABOUT THE FIRE DANGER IN TESLA VEHICLES. THE LATEST CRASH IN LAKE FOREST SHOWS THAT BURNING FLUID IS ESCAPING FROM BENEATH THE CAR AND IS NEAR IMPOSSIBLE TO EXTINGUISH. HTTP://WWW.NBCLOSANGELES.COM/NEWS/LOCAL/TESLA-LAKE-FOREST-HOME-FIRE-441816433.HTML THIS SAME FLUID THAT BURNS WITH A YELLOW FLAME CAN BE SEEN ANY MANY OTHER TESLA FIRES. PICTURES ARE ATTACHED. THE TESLA CONTAINS APPROXIMATELY 8 GALLONS OF ETHYLENE GLYCOL MIX IN ITS BATTERY COOLANT SYSTEM. THIS CIRCULATES THROUGH RADIATORS AT THE FRONT OF THE CAR WHICH ARE EASILY RUPTURED IN A CRASH. IT IS A KNOWN FACT THAT ETHYLENE GLYCOL IS FLAMMABLE ESPECIALLY IF IS PREHEATED TO HIGH TEMPERATURES DUE TO SUPERCHARGING OR HARD DRIVING. THESE ARE NOT THE SAME KIND OF FIRES AS HAPPEN WHEN THE LITHIUM BATTERIES THEMSELVES CATCH FIRE. THEY BURN WITH A WHITE FLAME AND EXPLODE LIKE FIRECRACKERS. IT IS APPARENT THAT THE TESLA COOLANT CATCHES FIRE VERY EASILY AND IS EXTREMELY DIFFICULT TO EXTINGUISH. PLEASE SEE ATTACHED PHOTOGRAPHS FOR EXAMPLES OF THIS. THANK YOU. CONCERNED CITIZEN.

Mileage: 5,000

THIS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A VIDEO OF AN OWNER IN GERMANY: HTTPS://WWW.YOUTUBE.COM/WATCH?V=7WHDLTTCUPM HE DRIVES AT HIGH SPEED ON THE AUTOBAHN AND ON NARROW UNDIVIDED ROADS USING AUTOPILOT WITH HIS HANDS NOWHERE NEAR THE WHEEL. HE ALSO FIDDLES WITH THE CENTRE SCREEN AND EVEN USES A HAND HELD MOBILE PHONE. THE IRRESPONSIBLE MARKETING OF THIS AUTOPILOT BY TESLA AND THE CLAIMS OF "40% SAFER THAN A HUMAN DRIVER" HAVE CAUSED OWNERS TO HAVE MISPLACED CONFIDENCE IN THE AUTOPILOT. DRIVERS OF ONCOMING VEHICLES AND OTHER ROAD-USERS DID NOT GIVE PERMISSION FOR THIS DANGEROUS EXPERIMENT. IN EVERY CASE WHERE THERE HAS BEEN A FATAL CRASH TESLA HAVE CLAIMED THAT AUTOPILOT WAS NOT RESPONSIBLE. THIS CLAIM MAKES IT EVEN MORE PROBABLE THAT OWNERS WILL DRIVE HANDS FREE AND TRUST IN THE HIGHLY DANGEROUS SO CALLED AUTOPILOT. PLEASE TAKE ACTION.

Mileage: 5,000

THIS IS ANOTHER COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A VIDEO OF AN OWNER USING AUTOPILOT HANDS FREE AT HIGH SPEED ON A FREEWAY AND INCHES AWAY FROM MANY ONCOMING CARS ON AN UNDIVIDED ROAD. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PIQYOOP5PYC RATHER THAN KEEPING HER HANDS ON THE WHEEL SHE INSTEAD GIVES THE WHEEL A REGULAR TWEAK EVERY ABOUT ONCE A MINUTE BUT THE REMAINDER OF THE TIME HER HANDS ARE NOWHERE NEAR THE WHEEL. THIS IS JUST ONE OF MANY VIDEOS SHOWING OWNERS DRIVING IN DANGEROUS WAYS. I BELIEVE THAT THESE OWNERS HAVE BEEN DUPED INTO HAVING MISPLACED CONFIDENCE IN THE AUTOPILOT AND THAT THE SITUATION HAS BEEN MADE WORSE BY TESLA USING NHTSA APPARENT ENDORSEMENT OF THE AUTOPILOT. NHTSA HAS STATED THAT TESLA AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER BASED ON THE NUMBER OF INCIDENTS WHICH RESULTED IN AIR-BAG DEPLOYMENT ACCORDING TO DATA SUPPLIED BY TESLA. THE PUBLICATION OF THIS FINDING HAS CAUSED OWNERS TO HAVE HIGH CONFIDENCE IN THE AUTOPILOT. MIGHT I POLITELY ASK - WHAT IS THE SAMPLE SIZE? IF THE SAMPLE SIZE WAS FOR EXAMPLE 100 AIR-BAG DEPLOYMENTS THEN THAT IS A RATHER LARGE NUMBER OF CRASHES IN PROPORTION TO THE NUMBER OF CARS ON THE ROAD. IT IS ALSO FAR TOO LOW A SAMPLE TO PROVIDE STATISTICALLY RELIABLE RESULTS. WHENEVER A CRASH OCCURS TESLA CLAIMS THAT THE AUTOPILOT WAS NOT ENGAGED AT THE TIME. THIS IS PROBABLY TRUE BECAUSE THE AUTOPILOT WILL DISENGAGE IF THE OWNER TOUCHES THE WHEEL OR THE BRAKE IN THE INSTANT BEFORE IMPACT. AT 3:20 IN THE VIDEO YOU CAN SEE THE OWNER GRAB THE WHEEL AFTER THE AUTOPILOT CROSSES DOUBLE LINES. PLEASE TAKE ACTION TO PREVENT FURTHER LOSS OF LIFE.

Mileage: 5,000

ANOTHER COMPLAINT TO DRAW ATTENTION TO THE DANGERS OF AUTOPILOT. HERE IS A VIDEO OF A DRIVER IN EUROPE DRIVING WITH AUTOPILOT HANDS FREE ON NARROW WINDING ROADS WITH PEDESTRIANS CYCLISTS AND ONCOMING TRAFFIC: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CHIHRWJDDYC NONE OF THESE ROAD USERS DESERVE TO HAVE THEIR LIVES PLACED AT RISK. PEOPLE HAVE ALREADY BEEN KILLED. PLEASE STOP THIS IRRESPONSIBLE EXPERIMENT.

Mileage: 5,000

THIS IS ANOTHER COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=0DPLW8Y6AJG THE OWNER MERGES ON TO A BUSY FREEWAY AT 70 MPH WHILE PERFORMING THE HAND JIVE AND TURNING TO FACE THE CAMERA. OWNERS HAVE MISPLACED CONFIDENCE IN AUTOPILOT AND REGARD THE INSTRUCTION TO KEEP HANDS ON THE WHEEL AS MERE LEGAL BOILERPLATE. REPEATED CLAIMS THAT AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER MAKE MATTERS EVEN WORSE. WHEN A CRASH DOES OCCUR TESLA WILL CLAIM THAT THE CAR WAS NOT ON AUTOPILOT. THIS IS TECHNICALLY CORRECT SINCE THE AUTOPILOT WILL DISCONNECT MOMENTS BEFORE IMPACT IF THE BRAKE OR STEERING WHEEL IS TOUCHED. PLEASE HALT THIS RECKLESS EXPERIMENT.

Mileage: 10,000

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A THREAD IN WHICH THE ORIGINAL POSTER AND MANY OTHER DRIVERS COMPLAIN THAT THE AUTOPILOT IS EXTREMELY DANGEROUS: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/AUTOPILOT-2-0-IS-DANGEROUS.89985/ THE OWNER STATES - 1) WHEN I TURN ON AP 2.0 WHILE DRIVING ON A HIGHWAY THE CAR SWERVES LIKE A BLOODY DRUNK PERSON SOMETIMES VEERING SO CLOSE TO THE VEHICLES IN ADJACENT LANES THAT I HAVE NO OPTION BUT TO TAKE OVER. ITS JUST FRIGGIN DANGEROUS? 2) AT OTHER INSTANCES THE CAR CHOOSES TO SLAM ON THE BRAKES WHILE GOING ON CURVES AT HIGHWAY SPEEDS. LIKE WITHOUT ANY RHYME OR REASON IT'LL LITERALLY BRAKE SO HARD FOR A SECOND THAT IT'S ENOUGH TO MAKE AN UN-BELTED PASSENGER FLY OUT OF THE WINDSCREEN. 3) AT CERTAIN OCCASIONS I HAVE EXPERIENCED THAT GOING UNDER BRIDGES AND OVERPASSES IT MOMENTARILY AGAIN SLAMS THE BRAKES. LIKE WHAT THE HECK TESLA? WHAT THE HECK!? *** IT SEEMS BIZARRE THAT THE OWNER WOULD NOT FILE A COMPLAINT AND THAT POSTERS ARE DEFENDING THIS CRAZY EXPERIMENT. PLEASE INVESTIGATE

Mileage: 5,000

TESLA HAS RELEASED A VERSION OF ITS "ENHANCED AUTO PILOT" THAT IS EXTREMELY UNSAFE FOR PUBLIC USE. IT DOES NOT APPEAR TO HAVE BEEN TESTED. (1) ON LOCAL ROADS, AT LOW SPEED, IT'S AUTO STEERING FUNCTION WILL OFTEN DRIVE ACROSS A DOUBLE YELLOW LINE WITH NO WARNING. EVEN A SMALL TURN WILL CAUSE THIS. (2) ITS TACC (TRAFFIC AWARE CRUISE CONTROL) CAN NOT CONSISTENTLY SEE BUSES DIRECTLY IN FRONT OF IT. THE BUSES ARE MOVING IN THE SAME DIRECTION AS THE TESLA AND NOT STOPPED. TESLA'S LATEST RELEASE SEE NOTHING IN FRONT AND WILL RE-END THE BUS IF NO ACTION IS TAKEN. I HAVE SEEN THIS FOR MYSELF AND AT LEAST ONE OTHER PERSON IS REPORTING THE SAME ISSUE HERE: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/8-1-AP2-MS-TACC-DID-NOT-SEE-A-BUS-STOPPING-IN-FRONT-THIS-MORNING.88620/#POST-2041065 FINALLY, THE TACC SYSTEM IS BRAKING HARD IN RESPONSE TO SOME STATIONARY OBJECTS, SUCH AS BRIDGES AND SIGNS, EXPOSING THE DRIVER TO BEING REAR ENDED. PLEASE ASK TESLA TO DEMONSTRATE WHAT TESTING HAS BEEN DONE BEFORE RELEASING IT TO THE GENERAL PUBLIC.

Mileage: 2,300

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A VIDEO THAT WAS JUST UPLOADED TO YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=Z3YPLDHVWUY THE VIDEO SHOWS DRIVERS USING THE AUTOPILOT HANDS FREE FOR LONG PERIODS IN TOTALLY UNSAFE SITUATIONS. THE DRIVER IS CLEANING HIS GLASSES AND SPRAWLING SIDEWAYS IN HIS SEAT WHILST PASSING ONCOMING CARS AND MOTORBIKES ONLY INCHES AWAY. HOW IS THIS EVEN POSSIBLE? OWNERS ARE BEING DUPED INTO BELIEVING THAT THE AUTOPILOT IS CAPABLE OF FULL AUTONOMOUS OPERATION. PLEASE TERMINATE THIS RECKLESS EXPERIMENT BEFORE MORE INNOCENT LIVES ARE LOST. THANK YOU. CONCERNED CITIZEN.

Mileage: 5,000

THIS IS ANOTHER COMPLAINT ABOUT THE TESLA AUTOPILOT. FORUM MEMBERS HAVE BEEN DISCUSSING HOW EASY IT IS TO DEFEAT THE AUTOPILOT "NAGS" BY HANGING A WEIGHT ON THE STEERING WHEEL. THIS VIDEO SHOWS SOMEONE DOING JUST THAT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=Z3YPLDHVWUY IN THE FIRST 4 MINUTES OF THE CLIP THE DRIVER GETS A NAG EVERY 3 MINUTES APPROX. THEN THE OWNER'S SON TAKES OVER AND HE HAS CLIPPED A PINK WEIGHT TO THE CENTER SPOKE OF THE STEERING WHEEL. THE CAR IS THEN DRIVEN FOR ABOUT 20 MINUTES ON NARROW WINDING ROADS WHILST THE DRIVER FOOLS AROUND PAYING ZERO ATTENTION TO THE ROAD. WHEN HE ENTERS A LONG STRETCH OF STRAIGHT ROAD HE NEED TO NUDGE THE WHEEL BECAUSE THE INERTIA OF THE WEIGHT HAS LITTLE EFFECT. OWNERS ARE LEAD TO BELIEVE THAT THE AUTOPILOT IS 40% SAFER THAN A HUMAN BECAUSE NHTSA HAS PUBLISHED THIS AS A FACT (BASED ON DATA SUPPLIED BY TESLA) OWNERS NOW FEEL JUSTIFIED IN DEFEATING THE NAGS WITH A STRATEGICALLY PLACED WEIGHT AND FEEL CONFIDENT THAT IT IS ENTIRELY SAFE TO DO SO. CAN YOU SEE A PROBLEM HERE? CONCERNED CITIZEN SHAKING HIS HEAD IN DISBELIEF. THANK YOU.

Mileage: 5,000

COMPLAINANT, A PHYSICIAN, HAD TAKEN DELIVERY OF A 2016 TESLA MODEL S ON DECEMBER 22, 2016. THE FOLLOWING DAY, SHE PULLED INTO HER DRIVEWAY AT HOME AND BROUGHT THE VEHICLE TO A STOP. WITH HER FOOT STILL ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN FROM A STOPPED POSITION TO SPEEDS OF BETWEEN 40-60 MPH. THE VEHICLE PLOWED THROUGH THE BRICKS OF HER DRIVEWAY, THROUGH SHRUBS SEPARATING HER PROPERTY FROM HER NEIGHBOR, WENT THROUGH AND ACROSS THE NEIGHBOR'S YARD AND ONTO AND ADJOINING STREET, WHERE IT COLLIDED WITH A TRUCK.

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. PLEASE WATCH THIS VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=WYRWNXZRNAI THE DRIVER STARTS OFF CAUTIOUSLY KEEPING HIS HANDS NEAR THE WHEEL. BY ABOUT 7 MINUTES INTO THE VIDEO HE HAS BECOME SO TRUSTING IN THE AUTOPILOT THAT HE DRIVES PAST ONCOMING TRAFFIC IN A ROAD TUNNEL COMPLETELY HANDS FREE. THERE IS NOWHERE TO ESCAPE IF THE CAR TAKES A SUDDEN LEAP TO THE LEFT. THIS IS THE REALITY OF HOW DRIVERS ARE PUTTING OTHER ROAD USERS LIVES IN DANGER. PLEASE STOP THIS RECKLESS EXPERIMENTAION.

Mileage: 1,000

THE TESLA AUTOPILOT IS NOT ONLY A FEATURE THAT DOES NOT WORK, IT IS SERIOUSLY DANGEROUS. THE NEW VERSION 8 SOFTWARE IS ACTUALLY MORE DANGEROUS THAN VERSION 7. THE CAR REGULARLY STEERS OUT OF ITS LANE AND DOES NOT DETECT CARS TO EITHER SIDE THAT ARE LESS THAN 2 CAR LENGTHS IN FRONT OF THE VEHICLE. THE SAME DEFECT APPLIES TO CARS ON ITS REAR WINGS. I HAVE HAD SEVERAL INSTANCES WHERE CARS HAVE EITHER CUT IN FRONT OF MY VEHICLE OR HAVE COME VERY CLOSE TO THE SIDE OF THE VEHICLE WITHOUT THE CAR ADJUSTING OR BRAKING AT ALL. I HAVE GIVEN THE FEATURE MANY OPPORTUNITIES (>100) AND CAN SAY FOR CERTAIN THAT IT WOULD HAVE CAUSED AN ACCIDENT ON A SIGNIFICANT PERCENTAGE OF OCCASIONS, IF I HAD NOT INTERVENED IN TIME. THE EMERGENCY BRAKING FEATURE IS ALSO INEFFECTIVE, AND ONLY WORKS IN VERY LIMITED CIRCUMSTANCES. I CAN COMPARE THIS TO THE AUDI SYSTEM, WHICH IS EXCELLENT AND FULLY FUNCTIONAL. THE ISSUES ARE HARDWARE RELATED WHICH TESLA HAVE JUST UNDERSTOOD, ANNOUNCING THAT FUTURE CARS WILL HAVE HARDWARE THAT WORKS. EXISTING VEHICLES WILL ONLY GET SOFTWARE UPGRADES THAT WILL NOT CORRECT THE ISSUES. I HAVE VIDEOS THAT SHOW CARS ARE NOT DETECTED, SO CAN PROVE IT IS IMPOSSIBLE TO FIX WITH SOFTWARE. THIS MUST BE CONSIDERED A RECALL ON THE VEHICLE SO THAT THE FEATURE CAN BE CORRECTED AND THE SAFETY IMPROVED TO ACCEPTABLE LEVELS. I HAVE OWNED THE VEHICLE SINCE AUGUST, 2016 AND THE ISSUES I HAVE DESCRIBED HAVE OCCURRED BETWEEN AUGUST AND NOVEMBER., 2016. I AM FILING THIS COMPLAINT NOW AS THE SYSTEM IS LABELED 'BETA' SO I WAS AWARE THAT IMPROVEMENTS WERE NEEDED. THIS WEEK TESLA ANNOUNCED THAT ALL NEW VEHICLES WILL HAVE HARDWARE THAT ADDRESSES THE PROBLEMS, BUT THAT THIS WILL NOT BE REPLACED ON EXISTING VEHICLES.

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THIS REPORT HAS JUST BEEN POSTED ON THE TMC FORUM. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/AUTOPILOT-CRASH-TODAY-TESLA-RESPONSE-LESS-THAN-STELLAR.80594/ I I TOOK MY FRIEND TO A LOCAL TESLA STORE AND WE WENT FOR A DRIVE. AP WAS ENGAGED. AS WE WENT UP A HILL, THE CAR WAS NOT SLOWING DOWN APPROACHING A RED LIGHT AT 50 MPH. THE SALESPERSON SUGGESTED THAT MY FRIEND NOT BRAKE, LETTING THE SYSTEM DO THE WORK. IT DIDN'T. THE CAR IN FRONT OF US HAD COME TO A COMPLETE STOP. THE SALESPERSON THEN SAID, "BRAKE!". FULL BRAKING DIDN'T STOP THE CAR IN TIME AND WE REAR-ENDED THE CAR IN FRONT OF US HARD. ALL AIRBAGS DEPLOYED. THE CAR WAS TOTALED. I MENTION THIS FOR THE OBVIOUS REASON THAT AP ISN'T AUTONOMOUS AND IT MAKES SENSE TO HAVE NEW DRIVERS USE THIS SYSTEM IN VERY RESTRICTED CIRCUMSTANCES BEFORE ACTIVATING IT IN A BUSY URBAN AREA. THE SALESPERSON WAS UNDERSTANDING AND APOLOGETIC. WHEN I CALLED TO MAKE SURE IT WAS CANCELLED, THEY SAID THEY WERE AWARE OF MY SALESPERSON'S NOTES IN THE SYSTEM, BUT DIDN'T MENTION IT UNTIL I ASKED AND ONLY AFTER ASKING MY WHY I CANCELED. THEY PROMISED TO SEND ME AN EMAIL CONFIRMATION OF THE CANCELLATION. IT DIDN'T ARRIVE. THIS EVENING I RECEIVED A CALL FROM TESLA. THEY WANTED TO KNOW IF I WANTED TO CANCEL(!). THE PERSON WAS TOTALLY UNINTERESTED IN THE CRASH, EVEN AFTER I ASKED IF SHE KNEW ABOUT IT (FROM THE SYSTEM NOTES). TOTALLY FLAT. THEY SENT ME A CANCELLATION EMAIL, BUT DIDN'T SPECIFY THAT THE DEPOSIT WOULD BE REFUNDED. THIS ISN'T COOL AND I CANNOT BELIEVE A COMPANY WITH THIS MUCH POSITIVE P.R. WOULDN'T HAVE MOVED THIS WAY UP THE LADDER IMMEDIATELY TO MAKE SURE THAT SOMEONE WHO'D ALREADY ORDERED A CAR AND WAS INTRODUCING A POTENTIAL BUYER WAS TAKEN CARE OF. THIS CRASH COULD EASILY HAVE RESULTED IN DEATH OR INJURY. PLEASE TAKE ACTION TO STOP THIS DANGEROUS EXPERIMENT.

Mileage: 500

HERE IS ANOTHER BURNED OUT TESLA IN THE SALVAGE YARD HTTPS://WWW.COPART.COM/LOT/34875876/PHOTOS?RESULTINDEX=14&TOTALRECORDS=21&BACKTO=%2FLOTSEARCHRESULTS%2F%3FFREE%3DTRUE&QUERY=TESLA&QUERY=TESLA&DISPLAYSTR=SEARCH%20RESULTS TESLA CLAIMS THE FIRE PROBLEM HAS BEEN CURED BY THE ADDITION OF A TITANIUM SHIELD. SO WHY ARE THERE SO MANY BURNED OUT TESLAS IN THE JUNKYARDS?

Mileage: 1,000

TESLA AUTOPILOT VESION 8 IS STILL PLACING LIVES AT RISK. JUST READ THE OWNERS COMMENTS ON THE FORUMS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/8-0-LOST-OR-DEGRADED-CAPABILITIES.77927/PAGE-9 [XXX], WEDNESDAY AT 5:10 AM NEW AUTOPILOT IS DEFINITELY MORE DANGEROUS IN 8.0 THAN IT WAS IN 7.1. I HAVE HAD SEVERAL CLOSE-CALLS WHERE IF I HAD NOT TAKING OVER, I WOULD HAVE VEERED OFF THE ROAD, INTO ANOTHER VEHICLE, OR SLAMMED INTO THE BACK OF A SLOW-MOVING VEHICLE IN MY LANE IN FRONT OF ME. [XXX], TODAY AT 5:03 AM I WAS DRIVING YESTERDAY WITH AUTOPILOT AT ABOUT 80 MPH APPROACHING STOPPED TRAFFIC (SEPARATION SETTING 7). AS USUAL THE CAR DIDN'T START STOPPING IN TIME AND THEN WHEN IT DID BEGIN TO STOP IT DIDN'T APPLY THE BRAKES HARD ENOUGH TO ACTUALLY STOP IN TIME. EVEN THE COLLISION WARNING WENT OFF JUST AS I BEGAN MANUALLY HITTING THE BRAKES. I DON'T KNOW HOW WE PASS THIS INFO TO TESLA BUT THAT SURELY WAS NOT OPTIMAL. AP IS DEFINITELY SMOOTHER IN TERMS OF ACCELERATION AND DECELERATION, BUT I CAN'T USE IT AS I SERIOUSLY FEAR FOR MY LIFE. NOT GOOD. [XXX], TUESDAY AT 5:17 AM WELL - FINALLY UPDATED AND TOOK A 200 MI TRIP. AESTHETICALLY PLEASING TO ME BUT FUNCTIONALITY TOOK A COUPLE OF STEPS BACK. RUNNING AP I HAD 3 OCCASIONS WHERE AP SWERVED ANOTHER DIRECTION. I AM CONFIDENT THAT HAD I NOT BEEN HOLDING THE WHEEL THERE WAS GREAT POTENTIAL FOR AN ACCIDENT. SEVERAL OCCASIONS WHEN THE CAR QUICKLY SLOWED DOWN AND CAME BACK UP TO SPEED WITH NOTHING NEARBY. NAVIGATION WAS ALL MESSED UP. HAD ME DOING LOOPS AND CUTBACKS ADDING MANY MILES HAD I BLINDLY FOLLOWED IT. NOT EVEN GOING TO MENTION THE AUDIO AND LACK OF WAYPOINTS, ETC....AND THE NEW FREQUENCY OF THE NAG IS ANNOYING. THE CAR REMAINS AWESOME, BUT THIS STUFF IS GOING TO BITE THEM IN THE [XXX] IF THEY CAN'T GET THEIR ACT TOGETHER. PLEASE CAN YOU ENSURE THAT TESLA HAS SOME ADULT SUPERVISION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR

Mileage: 2,000

TESLA S OFFER REAR SEAT OPTION FOR KIDS BUT ITS NOT SAFE FOR THE KIDS AND TEHY SHOULD STOP OFFERING THAT. THE FACT IS THAT THERE IS NO AIR VENT FOR THE ERAR SEATS . ANOTHER WORDS KIDS WILL FEEL HOT IN THE SUMMER AND COLD IN THE WINTER WHICH COULD RESULTS IN INCIDENTS . I HAVE TALKED WITH TESLA CORPORATES AND THEY DONT FEEL LIKE CARING ABOUT . WONDERING HOW WOULD SO CALLED VEHICLE SAFETY DEPARTMENT APPROVED IT WHICH CHECKING THE FACTS AND SAFETY FOR THE KIDS . HOPE TO GET ANSWER AND RESOLUTION ON THIS

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT UPGRADED VERSION 8.0 IT IS CLEAR FROM THE MANY YOUTUBE VIDEOS ALREADY POSTED THAT OWNERS ARE NOW PLACING EVEN MORE TRUST IN THE AUTOPILOT BECAUSE THEY BELIEVE THAT THE RADAR AND OTHER ENHANCEMENTS MAKE IT SAFER THAN BEFORE. ALSO THE MESSAGE TO HOLD STEERING WHEEL IS STILL BEING IGNORED AND OWNERS ARE OPERATING HANDS FREE FOR MORE THAN 3 MINUTES AT A TIME WHILE FIDDLING WITH THE DISPLAY SCREEN AND TAKING THEIR EYES OFF THE ROADS. I WILL GIVE YOU LINKS TO VIDEOS THAT HAVE ALREADY BEEN POSTED AND I AM SURE THAT THERE IS EVEN WORSE BEHAVIOR HAPPENING OFF THE CAMERA. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ISZ3FSBE_PG OWNER TESTING HOW LONG HE CAN DRIVE HANDS FREE BEFORE AUTOPILOT IS DISABLED HTTPS://WWW.YOUTUBE.COM/WATCH?V=G42WDKU11K8 USING AUTOPILOT ON LOCAL ROADS RATHER THAN FREEWAYS WITH A SOLID BARRIER AGAINST ONCOMING TRAFFIC, MUCH OF THE TIME HANDS FREE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=U7JNHFWZ3EC HANDS FREE, OVERCONFIDENT AND USING AUTOPILOT IN INAPPROPRIATE CIRCUMSTANCES. HTTPS://WWW.YOUTUBE.COM/WATCH?V=WRM0E5ZO4KQ USING AUTOPILOT ON FREEWAY BUT WITH A LOT OF HANDS FREE TIME AND FIDDLING WITH TOUCH SCREEN. THERE ARE ALSO COMMENTS ON THE VIDEOS THAT THE AUTOPILOT BRAKING IS LEFT UNTIL THE LAST MOMENT AND THAT OWNERS FEAR IT WILL NOT STOP IN TIME. THEN THEY SAY THAT THEY LEARN TO TRUST IT AFTER A WHILE THIS LEAVES LITTLE TIME TO REACT IF THE SYSTEM FAILS. I BELIEVE THAT THE INQUIRY INTO AUTOPILOT SHOULD NOT ONLY LOOK AT THE PERFORMANCE OF THE HARDWARE AND SOFTWARE BUT MORE IMPORTANTLY AT THE HUMAN FACTOR. I BELIEVE THAT THIS DECEPTIVELY TITLED AUTOPILOT IS CAUSING DRIVERS TO BEHAVE IN EXTREMELY DANGEROUS WAYS AND THAT THIS WILL CERTAINLY LEAD TO MORE DEATHS.

Mileage: 5,000

THIS IS ANOTHER COMPLAINT ABOUT THE TESLA AUTOPILOT TO TRY AND BRING ATTENTION TO THE DANGER POSED TO ALL ROAD USERS. HERE IS A FORUM POST DISCUSSING HOW TO AVOID THE NAG. PEDRISCOLL, TODAY AT 2:51 PM GAVIN.BELSON SAID: ↑ I HAVE THIS EXACT SAME EXPERIENCE. I HAVE ALWAYS ASSUMED THAT IT'S LIKE THIS FOR EVERYONE, BUT FROM SOME OF THE OTHER POSTS IN THIS THREAD, MAYBE I'M WRONG. DO OTHERS FIND THAT SIMPLY RESTING THEIR HANDS COMFORTABLY ON THE BOTTOM OF THE WHEEL IS SUFFICIENT TO AVOID THE "HOLD STEERING WHEEL" PROMPT OR TO DISMISS IT WHEN IT APPEARS? HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/7-1-8-0-SEEMS-LIKE-AN-UPDATE-FOR-TESLAS-LEGAL-TEAM-AND-A-NET-LOSS-FOR-CUSTOMERS.77702/PAGE-6 "FOR ME, EVEN THOUGH I'M ALWAYS HOLDING THE WHEEL, I STILL GET THE PROMPT ON EVERY CURVE, AND I HAVE TO "JIGGLE" THE WHEEL TO MAKE IT GO AWAY. I KEEP ONE HAND COMFORTABLY RESTING ON THE BOTTOM OF THE WHEEL AND NEVER GET A NAG. THIS HAS BEEN THE SAME SINCE AP WAS ORIGINALLY RELEASED FOR ME. INTERESTING THAT OTHERS HAVE A DIFFERENT EXPERIENCE" DRIVING WITH ONE HAND LOOSELY GRIPPING THE BOTTOM OF THE STEERING WHEEL IS INTRINSICALLY UNSAFE. COUPLED WITH THE FALSE SENSE OF SECURITY CREATED BY AUTOPILOT, DISTRACTION, AND SLEEPINESS IT MEANS THAT THE REACTION TIME NEED TO REGAIN CONTROL IN AN EMERGENCY IS DANGEROUSLY INCREASED. PLEASE LOOK AT THE OVERALL PICTURE OF HOW AUTOPILOT IS BEING USED BY OWNERS, IT CANNOT POSSIBLY BE TWICE AS SAFE AS A HUMAN DRIVER AS ELON MUSK HAS CLAIMED.

Mileage: 5,000

HERE IS A NEW YOUTUBE VIDEO IN WHICH THE OWNER PRANKS PASSENGERS USING AUTOPILOT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=UML4PML22PM THIS IS MEANT TO BE FUNNY. I DOUBT THAT THE OTHER ROAD USERS OR INDEED THE PASSENGERS WOULD HAVE FOUND IT SO AMUSING IF THEY HAD KNOWN THAT THEIR LIVES WERE BEING PLACED IN DANGER. IT IS IMPOSSIBLE TO PREVENT OWNERS FRO DOING STUPID THINGS LIKE THIS ESPECIALLY WHEN THEY HAVE BEEN TOLD THAT THE AUTOPILOT IS TWICE AS SAFE AS A HUMAN DRIVER. I INTEND TO REPORT THIS CASE TO THE HIGHWAY PATROL AND HAVE PRESERVED THE VIDEO AS EVIDENCE. PLEASE HALT THIS EXPERIMENT IMMEDIATELY

Mileage: 3,000

AN EVEN MORE DANGEROUS DEVELOPMENT IN THE AUTOPILOT EXPERIMENT. THIS MAN HAS COLLECTED A RENTAL TESLA TO PERFORM HIS PRANKS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=RMVOALPQHJC JUST AS SOON AS HE DRIVES AWAY FROM THE HIRE DEPOT AND ON AN UNDIVIDED BUSY ROAD HE ENGAGES AUTOPILOT AND GOES HANDS FREE WHILST TALIKING TO THE CAMERA. EVERY CUSTOMER THAT RENTS ONE OF THESE CARS IS LIKELY TO DO THE SAME THING. THIS IS A MATTER OF LIFE AND DEATH. PLEASE DO NOT WAIT ANY LONGER TO COMPLETE YOUR INVESTIGATION OF AUTOPILOT. HAVE THIS SYSTEM DISABLED RIGHT NOW UNTIL IT CAN BE PROVEN TO BE SAFE.

Mileage: 2,000

HERE IS A VERY DANGEROUS DEVELOPMENT IN THE TESLA AUTOPILOT SITUATION. HERE IS A NEW YOUTUBE VIDEO THAT SHOWS HOW TO DEFEAT THE AUTOPILOT NAG AND WARNING BEEPS BY THE USE OF 2 RUBBER BANDS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=WHHRNHNM1XK THIS VIDEO HAS ALREADY HAD OVER 300 HITS. IT WILL VERY SOON BE COMMON KNOWLEDGE THAT THIS IS ALL YOU NEED TO DO TO ELIMINATE THOSE ANNOYING NAGS. OWNERS ARE NOW FREE TO INDULGE IN WHATEVER RECREATIONAL PLEASURES THEY ENJOY THE MOST. THE ONLY WAY TO CURE THIS KIND OF RECKLESS BEHAVIOR IS TO BAN THE TESLA AUTOPILOT. PLEASE TAKE ACTION IMMEDIATELY.

Mileage: 10,000

HERE IS A FORUM POST STARTED TODAY. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/90-DEGREE-LEFT-TURN.77349/ THIS SHOWS NOT ONLY THAT THE AUTOPILOT IS UNRELIABLE BUT THAT THAT IT IS STILL BEING USED IN CITY TRAFFIC ON UNDIVIDED ROADS. QUOTE:SIR GUACAMOLAF, YESTERDAY AT 10:22 AM SOMETHING STRANGE HAPPENED WITH AUTOPILOT TODAY (1 YEAR OLD). I WAS USING AP IN AN INSIDE ROAD (CITY), ON A LIGHT BEHIND A UGLIER THAN YETI'S BUTT PORSCHE PANAMERA. LIGHT TURNS GREEN, AND MY CAR, TOTALLY NEGOTIATED A FULL LEFT TURN ACROSS 3 LANES INTO A DIVIDED TWO LANE ROAD, ALL ON IT'S OWN. YEAH I HAD MY HANDS ON THE WHEEL, BUT WOW! NEVER EXPERIENCED THAT BEFORE. I HAVEN'T RECEIVED A S/W UPDATE LATELY BTW. AND I'VE DRIVEN ON THIS ROAD NUMEROUS TIMES, THIS IS THE FIRST TIME AP HAS DONE THIS. IT WAS PROMISED THAT THE AUTOPILOT WOULD BE RESTRICTED TO USE ON DIVIDED ROADS. THIS HAS NOT HAPPENED IF THIS SITUATION CONTINUES THEN IT IS A CERTAINTY THAT MORE LIVES WILL BE LOST PLEASE TAKE IMMEDIATE ACTION.

Mileage: 5,000

MUST WE WAIT FOR MORE DEATHS BEFORE THE TESLA AUTOPILOT IS BANNED? HERE IS A NEW VIDEO FROM RUSSIA? SHOWING THE DRIVER PLACING LIVES IN DANGER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GM_5OEIDD_E HERE IS A VIDEO SHOWING THE DEATH OF A YOUNG MAN IN CHINA AND THE EFFECT THIS TRAGEDY HAS ON HIS FAMILY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=1RSIEK9AFUG THE VICTIM WAS AN INTELLIGENT AND SUCCESSFUL MAN WHO WAS USING THE AUTOPILOT IN JUST THE WAY THAT IT HAS BEEN MARKETED AS BEING CAPABLE. LIVES ARE AT RISK ALL OVER THE WORLD AND TESLA HAS BEEN SLOW TO COME FORWARD WITH REPORTS OF CRASHES. PLEASE STOP THIS EXPERIMENT IMMEDIATELY.

Mileage: 2,000

HERE IS ANOTHER COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY UPLOADED VIDEO OF A TESLA EMPLOYEE GIVING A CUSTOMER A TEST DRIVE AND DEMONSTRATION OF AUTOPILOT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TBCX2O-OTSO THE DEMONSTRATOR IS ONLY PLAYING LIP-SERVICE TO THE REQUIREMENT THAT DRIVERS SHOULD KEEP HANDS ON THE WHEEL. HE ASSURES THE DRIVER THAT THE AUTOPILOT IS PERFECTLY SAFE AND ALLOWS HIM TO TAKE HIS HANDS OFF THE WHEEL AND DRIVE WHILE DISTRACTED. HE EVEN REACHES OVER AND PUTS HIS HANDS THROUGH THE SPOKES OF THE STEERING WHEEL TO PERFORM AN AUTOMATIC LANE CHANGE WITHOUT EVEN GLANCING IN THE MIRROR. IF THIS IS THE KIND OF INSTRUCTION BEING GIVEN TO NEW OWNERS THEN THE SITUATION WILL ONLY GET WORSE WHEN THE NEW OWNER BECOMES OVERCONFIDENT IN THE SYSTEM AND PERHAPS INSTRUCTS HIS PARTNER OR OTHER PEOPLE TO HAVE A GO AT LETTING AUTOPILOT TAKE CARE OF EVERYTHING. THE PROBLEM IS NOT JUST THAT THE SYSTEM IS FLAWED BUT THAT THE WAY IT IS BEING PITCHED TO CUSTOMERS IS RECKLESS IN THE EXTREME. PLEASE STOP THIS EXPERIMENT IMMEDIATELY.

Mileage: 1,000

THIS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THIS VIDEO HAS JUST BEEN UPLOADED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=VCC7JH8UX-E HERE IS AN OWNER DRIVING HANDS FREE AT HIGH SPEED WHILE WAVING HIS ARMS AROUND AND EVEN CROSSING HIS ARMS ACROSS HIS CHEST. THE IRRESPONSIBLE MARKETING AND PROMOTION OF THE TESLA AUTOPILOT HAS ENCOURAGED THIS KIND OF BEHAVIOR. WHILST AN INQUIRY INTO THE AUTOPILOT IS STILL IN PROGRESS TESLA IS PLANNING TO ROLL OUT YET ANOTHER VERSION BETA RELEASE. I BELIEVE THAT IS ANOTHER ATTEMPT TO SHIFT THE GOAL-POSTS AND SIDESTEP THE INQUIRY. THE PRUDENT THING WOULD BE TO DISABLE THE AUTOPILOT UNTIL IT IS PROVEN TO BE SAFE.

Mileage: 2,000

ON IH90 BETWEEN GILLETTE WY AND BILLINGS MT ON AUG 8, 2016 I WAS DRIVING AT 75 MPH WITH AUTOSTEER ENGAGED. THE DAY WAS CLEAR, IT WAS ABOUT 9AM, AND THE ROAD LANES WERE CLEARLY MARKED. AS I WAS GOING AROUND A MODERATE CURVE (NO SPEED REDUCTION SUGGESTED) IN THE RIGHT LANE, THE CAR SUDDENLY VEERED TOWARD THE RIGHT SHOULDER. I HAD MY HAND ON THE WHEEL, BUT THE RIGHT TWO WHEELS WENT PAST THE RUMBLE STRIP AND ONTO THE SHOULDER BEFORE I COULD BRING THE CAR BACK ONTO THE ROAD, DISENGAGING AUTOSTEER. IF AUTOSTEER HAD CONTINUED THE CONTROL THE CAR, I AM CERTAIN WE WOULD HAVE LEFT THE ROAD AT HIGH SPEED AND CRASHED THE CAR. HOWEVER, THERE WAS NO CRASH, AND WE CONTINUED ON OUR JOURNEY. I REPORTED THIS INCIDENT TO TESLA AT THE TIME IT OCCURRED. AT THE TIME WE WERE ON A 26 DAY ROAD TRIP ACROSS COUNTRY. I HAD PREVIOUSLY NOTED THAT AUTOSTEER HAD TRIED TO VEER THE CAR TO THE RIGHT, BUT NOT AS AGGRESSIVELY AS THIS INCIDENT. EACH TIME IT OCCURRED, HOWEVER, I HAD TO DISENGAGE AUTOSTEER AND TAKE BACK CONTROL OF THE CAR.

Mileage: 11,000

ONE AUGUST 1, APPROX. 8AM WHILE DRIVING NORTHBOUND ON THE VETERANS EXPRESSWAY WITHOUT ANY OTHER VEHICLES AROUND. I WAS ON AUTOPILOT GOING EXACTLY THE SPEED LIMIT AND MY MODEL S SUDDENLY GAVE ME AN ALERT, SHOWED A RED FLASHING CAR TOUCHING THE FRONT OF MY CAR IN THE DISPLAY, AND SLAMMED ON THE BREAKS IN THE MIDDLE OF THE HIGHWAY. I RECOVERED AND REPORTED THE INCIDENT TO TESLA WHO RESPONDED THAT THIS WAS "NORMAL" AND NO FAULTS WERE DETECTED.

Mileage: 800

THIS IS ANOTHER COMPLAIN ABOUT THE TESLA AUTOPILOT MADE IN THE INTEREST OF PUBLIC SAFETY. HERE IS A NEW YOUTUBE VIDEO SHOWING A DRIVER IN MEXICO DRIVING HANDS FREE ON CURVING UNDIVIDED ROADS AND PASSING ONCOMING TRAFFIC JUST INCHES AWAY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=3NB_EU43O1Y "USANDO EL AUTOPILOT DE TESLA EN CARRETERAS SECUNDARIAS" THE DRIVER IS OBVIOUSLY UNAWARE OF HOW DANGEROUS THIS PRACTICE IS. THE CAR PERMITS HIM TO DO THIS. THERE DO NOT APPEAR TO BE ANY HOLD STEERING WHEEL NAGS. A LARGE NUMBER OF OWNERS HAVE GAINED THE PERCEPTION THAT THIS IS A TRUE FAIL-SAFE AUTOPILOT RATHER THAN A BETA RELEASE. PLEASE HALT THIS OUT OF CONTROL EXPERIMENT BEFORE MORE LIVES ARE LOST.

Mileage: 5,000

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT HERE IS A VERY RECENT VIDEO MADE BY AN OWNER IN CZECHOSLOVAKIA. . HTTPS://WWW.YOUTUBE.COM/WATCH?V=HGUQ-6HGM0U HE IS NOT TAKING THE ADVICE TO HOLD THE WHEEL SERIOUSLY AND HIS PLACING LIVES AT RISK BY HIS RECKLESS BEHAVIOR. THIS SAME BEHAVIOR IS TAKING PLACE ALL OVER THE WORLD AND WILL CERTAINLY CAUSE MORE DEATHS UNLESS THIS UNREGULATED EXPERIMENT IS STOPPED IMMEDIATELY. PLEASE TAKE ACTION

Mileage: 1,000

HERE IS A RECENT YOUTUBE VIDEO SHOWING WHAT APPEARS TO BE A TESLA EMPLOYEE DEMONSTRATING THE USE OF AUTOPILOT AND ENCOURAGING THE DRIVER TO TAKE HIS HANDS OFF THE WHEEL. THIS IS UTTERLY IRRESPONSIBLE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=JPTYOYKOTPS

Mileage: 1,000

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. DESPITE WARNINGS IN THE FINE PRINT THAT THE DRIVER SHOULD BE READY TO TAKE CONTROL AT ANY TIME IT IS CLEAR THAT MANY DRIVERS ARE USING IT IN A DANGEROUS AND RECKLESS MANNER BECAUSE THEY ARE UNDER THE ILLUSION THAT IT IS A COMPLETELY FAIL SAFE TRUE AUTOPILOT SYSTEM. THE HOLD STEERING WHEEL NAG SEEMS TO VARY FROM CAR TO CAR AND CHANGES WITH EACH SOFTWARE UPGRADE. HERE ARE A FEW RECENT YOUTUBE VIDEOS OF DRIVERS USING AUTOPILOT IN A DANGEROUS FASHION. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PINPXKUWQCQ THIS IS MEANT TO BE AMUSING BUT IT IS PLACING LIVES IN DANGER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=CQQTE6N_GHM 70 MPH HANDS NOWHERE NEAR THE WHEEL AND NOT READY TO TAKE CONTROL. HTTPS://WWW.YOUTUBE.COM/WATCH?V=VAAFE7I3YWQ OWNER PLACES FAR TOO MUCH FAITH IN THE AUTOPILOT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=DYMFIQ2OL8O USING AUTOPILOT ON UNDIVIDED ROAD IN HEAVY TRAFFIC AND WITH MISPLACED CONFIDENCE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=EG4ZGFVP0J4 ON THE AUTOBAHN, COFFEE IN ONE HAND, BURGER IN THE OTHER HAND AND BUSY MAKING A VIDEO. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LKKDZJNWTA8 ANOTHER DRIVER HOLDING A COFFEE AND A SANDWICH WHILE TRAVELLING AT 60 MPH. HTTPS://WWW.YOUTUBE.COM/WATCH?V=4AGXEJ_9G3Y A JOURNALIST WHO OUGHT TO KNOW BETTER DRIVES HANDS FREE INCHES FROM ONCOMING TRAFFIC. I BELIEVE THIS IS A RECKLESS EXPERIMENT THAT IS PLACING LIVES IN DANGER. ELON MUSK CLAIMS HE HAS APPROVAL FOR AUTOPILOT IN MOST COUNTRIES OF THE WORLD. I FIND THAT VERY DIFFICULT TO BELIEVE.

Mileage: 2,000

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT MADE IN THE INTEREST OF PUBLIC SAFETY. THE VIN IS NOT THE ACTUAL VEHICLE INVOLVED. HERE IS A FRESHLY POSTED YOUTUBE VIDEO IN WHICH AN OWNER DRIVES HANDS FREE FOR ALMOST AN HOUR WITHOUT RECEIVING ANY "HOLD STEERING WHEEL" NAGS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TQ_OTCNCPH0 HE IS TRAVELLING AT SPEEDS ABOVE THE POSTED LIMIT BOTH ON FREEWAYS AND ON UNDIVIDED ROADS. HE PASSES CLOSE TO PEDESTRIANS AND EVEN A SCHOOL BUS WHILST WAVING HIS HANDS ABOUT AND EVEN CROSSING THEM OVER HIS CHEST. HE IS NOT READY TO TAKE OVER CONTROL OF THE CAR QUICKLY ENOUGH TO ENSURE THAT AN ACCIDENT DOES NOT HAPPEN. THIS SITUATION IS NOT THE FAULT OF THE DRIVER ALONE. THIS FEATURE HAS BEEN DESCRIBED AND PROMOTED AS BEING A TRUE AUTOPILOT. EVEN ELON MUSK AND HIS PARTNER TALUAH HAVE BEEN DEMONSTRATING HOW TO DRIVE HANDS FREE ON YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PR7BALRS_QC THIS SYSTEM IS STILL IN BETA. IT DOES NOT HAVE SUFFICIENT BUILT IN SAFETY AND REDUNDANCY AND IS LULLING OWNERS INTO A FALSE SENSE OF SECURITY. THE MESSAGE THAT OWNERS MUST BE READY TO TAKE IMMEDIATE CONTROL IS BEING WIDELY IGNORED. PLEASE REIN IN THIS DANGEROUS EXPERIMENT BEFORE LIVES ARE LOST. HERE IS A GRANDMOTHER USING THE AUTOPILOT IN AN EXTREMELY DANGEROUS MANNER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=MLF2D9E0GB4

Mileage: 1,000