2017 TESLA MODEL S Vehicle Speed Control Problems
35 complaints about Vehicle Speed Control
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Vehicle Speed Control Complaints (35)
Software 2025.14.1, Full Self Driving 12.6.4 (FSD). Vehicle when using FSD continuously slows to 10 MPH below the speed limit. You can manually press the accelerator to speed up but FSD will not brake when doing so and warns you of the same. After a minute of being back at the speed limit, FSD again slows down. Repeat this process constantly. Very dangerous.
Stoped at intersection. While trying to engage signal lights, hit the stalk below that engages full self driving. Car immediately jumped into intersection .in front of another car and almost collided. Since the last update, Cars with my configuration wave been acting irradely and it is not safe to use FSD.
Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.
-I think there is known problem with the Tesla. It autoaccelrates o behaves like someone is taking ove the control fo the car - The inital problem happend on June 24th 2022. I was in the parking lot of my work when It felt like I had lost control of the car to hit 2 parked cars. It cost severe damage to front of the car. Car was in the workshop for 4 months. This was completely unanticipated.I have hisotry of driving in US for over 20 years on major freeways before this without a single accident may have developed muscle memory( reflexes by repeated actions) in controlling the car. I was not distracted at the time. of note however my car had rear damages from being rear ended 10 days prior but Tesla authroized dealer had said it was drivable. The car was not in auto pilot mode - Tesla didnt give me any explanation and the repair workshop generalized saying it's usually driver's fault - Since the return from the repair I have 2 auto accelarations driving in the low speed zone. I had to break immediately to control it. Each time it felt like somthing remotely did this. There hasnt been recurrent damage. --The car was inspected by the Tesla authorized workshop couple of times and they claim nothing is wrong. -There have been no warning except on 04/15/2023 when it happened smewhere between 1.34 to 1.36 I thught I heard sort of noise/ quick warning. Again, each time it happens it feels like car is trying to do its own thing ( even when it's not in auto pilot mode)or someone is remotely doing it. Further info on my car: It was purchased in 2020 as a used from Tesla.This problem of auto accleartion or loss of control feeling did not start until car was rear ended in June 2022. I have security footage from the parking lot on how the car behaved in June of 2022 -
Since full self driving, beta has been turned on my car no longer slows down when I reduce the speed or when it encounters a lower speed limit sign, which it will read the speed limit. Prior to this when I decrease the speed or it noticed a decrease speed limit sign. It would use regenerative braking to slow the vehicle down. Now it’ just coasts , and actually sometimes maintains power at a high speed. There are times from going from a 60 and then to a 40 and then to a 30 mile an hour speed zone where it will continue to travel at 50+ miles an hour through the entire speed zone without slowing down which it did not do before FSD beta was active.I have to disengage the full self driving in order to get the car to slow down
This alert is about "phantom braking", which is well known to Tesla owners, and the subject of much online discussion among owners who seem to all experience this and are furious that it continues to exist. Here's what happens, very, very often yet: with adaptive cruise control engaged (with or without "autopilot", ie 'autosteer' also engaged), the brakes are applied suddenly without any need for braking (no objects in the way of travel, etc). We just completed a trip on I-94 from Billings/Red Lodge, Montana across North Dakota, where phantom braking was experienced probably 50 times, with no other vehicles ahead of us, and on perfectly dry pavement, etc. There had also been very dangerous icy conditions (lots of even "skating rink ice") on the stretch of I-94 in Montana, from Billings into North Dakota. Had the phantom braking occurred on one of the sporadic ice patches further east, it could have easily caused a serious accident, not just been a scary nuisance. In situations with heavy traffic, phantom braking could easily result in rear-end collisions by cars that may be following too close to react before we, the Tesla drivers, override the phantom braking by hitting the accelerator--even that simple maneuver cannot be executed before the car has suddenly decelerated 10-20 mph or more. Some of the phantom braking seems to have been somewhat corrected where we'd first encountered it, on I-394 west of dntn Minneapolis--it doesn't happen as often now as it did a few years ago. There we'd suspected it may have been triggered by the shadows cast on the pavement ahead of us by overhead bridges. But this rash of events across North Dakota this week brought our worst memories and fears back with a vengeance--and with zero theories that could explain it. On a recent online discussion about this issue, there were several pleas for Tesla to give us a "dumb cruise control" option till this gets fixed. Please help foster solutions to this difficult situation! Thank you.
This is aTesla Model S electric car. The battery was 80% charged at the time of the incident. Under normal driving at a speed of around 40 MPH in a city road road, suddenly the car lost power. The steering wheel locked and I had no control over the car. Display screen in the instrument panel and the large central tocuh screen display blacked out. A few seconds later, the car control returned and I was able to safely drive the car. But, the momentary loss of control is dangerous and scary.
The issue occurred twice over the period of the past two months, both times I was driving on highway with Tesla autopilot enabled ( It is Adaptive Cruise Control), for no apparent reason the car hit the brakes, all vehicles driving behind me had to hit brakes or change lanes to avoid Collision. Both times I created service request with tesla and got no clear answer to why its happening, first time I was told it is because the exit on map was about couple miles from car location so car had to hit brake hard and change lane to make it to exit but car never tried to change lane, it just did hard braking. 2nd time I was told it happened due to wheel alignment not being accurate. After wheel alignment was done I reached out to tesla again but so far they can not confirm or deny if tesla autopilot is safe for me to drive. I was told to use autopilot at my own discretion. Are car manufactures allowed to sell hardware or software without taking responsibility for its safety ?
Vehicle automatically and unexpectedly applies brakes when using Cruise Control when no other cars are in proximity or approaching. Sometimes braking is light but other times it is a jolt that is extremely starling. Often happens multiple times within minutes. Unpredictable when it will occur. I have taken the vehicle to Tesla 3 times and they say that they know about the problem but their Autopilot is still in Beta and are not actively working on a fix. On 4/28/2022, while on a trip, there were 5 incidents between 9:51am and 1:43pm.
I experienced the "Phantom Braking" phenomenon while driving on freeways. It has happened 3 or 4 times in the last year or so. I did not see any obvious reason for the car to have slowed down dramatically because there wasn't a car in front of me at such instances. it occurred while Autopilot was engaged. It has happened on different freeways (I-680, I-880), traversing in different directions and at different times of the day.
On numerous occasions the car, while on cruise control will suddenly, and for no reason brake. Sometimes very hard. The latest was today at 1336 MST.
FOR MANY MONTHS, MY TESLA'S COMPUTER WOULD REBOOT OR JUST SHUT DOWN WHILE I WAS DRIVING. THAT WOULD STOP THE DEFROSTER, THE ABILITY TO BACK UP, AND MULTIPLE DRIVING ISSUE. TESLA SUUGGESTEC THAT I REPLACE THE CHIP AND THE SCREEN, I PAID$2500. THEY REFUSE TO PAY FOR IT DESPITE A RECALL ON THE SPECIFIC ISSUE. IT IS WELL DOCUMENTED WITH TESLS
AUTOPILOT HAS FAILED MANY TIMES. CAR ALMOST CRASHED. TOOK IT TO DEALER FOR REPAIR BUT THEY DIDN'T FIX THE PROBLEM AFTER SPENDING $100,000, THE AUTOPILOT SHOULD WORK AS DESIGNED.
Mileage: 36,000
ON 12/03/20 AT AROUND 9:57AM, AFTER I SLOWLY TURNED LEFT INTO A PARKING NEAR A WHITE TRUCK AND JUST ABOUT TO BACK UP INTO MY COMPANY'S EV CHARGING PARKING LOT THEN THE CAR SUDDENLY SPED FORWARD CLIMBING OVER THE CURB OF THE MEDIAN SEPARATING THE PARKING AREA AND A DRIVEWAY ON THE SIDE OF ANOTHER COMPANY'S BUILDING THEN RUNNING THRU THE MEDIAN AND HEADING FAST TOWARD THE BUILDING BEFORE I SLAMMED THE BRAKE IN TIME TO STOP THE CAR ~15 FEET AWAY FROM HITTING THE BUILDING. THE DRIVER'S SIDE OF THE CAR SCRAPED A TREE ON THE MEDIAN AND THE DRIVER SIDE MIRROR BROKE THE TREE SUPPORTING POLE. AFTER THE CAR WAS TOWED TO TESLA SERVICE CENTER 2 HOURS LATER, THEY REPORTED THE NEXT DAY THAT THEY FOUND NO ERROR WITH THE CAR. I WAS TOTALLY CAUGHT OFF GUARD BY THE UNINTENDED ACCELERATION OF THE CAR THAT ICOULD NOT BRAKE EARLY ENOUGH TO STOP THE CAR ON THE MEDIAN AFTER IT CLIMBED OVER THE CURB. IT WAS A CLEAR DAY, I TURNED LEFT INTO THE PARKING WITH CAUTION AND FOCUS ON SAFETY ESPECIALLY KNOWING THE WHITE TRUCK WAS NEARBY AND THE MEDIAN WITH THE TREE WAS VISIBLE IN FRONT. THIS IS WHERE I PERFORMED BACKING UP MY CAR ALMOST DAILY AT WORK SO I COULD CHARGE MY CAR IN THE COMPANY'S EV CHARGING PARKING LOT FOR THE LAST 6 MONTHS. BEFORE, DURING AND AFTER THIS LIFE THREATENING INCIDENT, MY HEALTH, MIND, EYE SIGHT AND AWARENESS WERE AND ARE VERY GOOD. I DO NOT SMOKE, DRINK OR HAVE ANY MEDICATION THAT CAN AFFECT MY DRIVING CONTROL WITH SAFETY. I REPORTED THIS UNINTENDED ACCELERATION TO MY AUTO INSURER AND ASSESSMENT FOR DAMAGE REPAIRED WITH TESLA AUTO BODY SHOP IS UNDER PROGRESS. THERE IS NO POLICE REPORT BECAUSE THE INCIDENT HAPPENED ON PRIVATE PROPERTY
Mileage: 21,500
THERE ARE CHALLENGES WITH THE MCU1 AND ITS INTEGRATION WITH FSD HARDWARE #3. THIS MANIFESTS AS FREEZES ON THE CENTRAL AND DRIVERS DISPLAYS UNTIL THE CARS MCU DOES A FULL RESTART(SPEEDOMETER IS NOT AFFECTED). THIS RESTART CAN TAKE AS LITTLE AS 5MIN OR CAN STAY OFF FOR THE DRIVE UNTIL MANUALLY FORCE REBOOT INITIATED. DURING THE FREEZE I EXPERIENCE LOSS OF PASSENGER AIRBAG(WARNING COMES ON, I CANT TELL IF OTHER AIRBAGS ARE AFFECTED). THE CLIMATE CONTROL SYSTEM TURNS OFF NO A/C OR HEAT IS AVAILABLE. SOMETIMES AUTO PILOT IS AFFECTED, SO I WOULD ASSUME EMERGENCY BRAKING IS AFFECTED BECAUSE ITS THE SAME SYSTEM AS AUTO PILOT. THE ODOMETER IS DOES NOT RECORD MILES IF THIS HAPPENS WHILE DRIVING. NO BACK UP CAMERA IS AVAILABLE. THESE ISSUES HAVE INCREASED SINCE I HAD THE HW3 UPGRADE HERE IS A WEBSITE THAT TALKS ABOUT THIS ISSUE HTTPS://TESLA-INFO.COM/BLOG/TESLA-MCU1-EMMC-FAILURE.PHP HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/JOE-ROGAN-VS-MCU1-HW3.203776/
Mileage: 60,000
THE DEFECTIVE MCU WENT DOWN AND WHAT IS NOT BEING PROPERLY REPORTED, ESPECIALLY IN THIS PANDEMIC WORLD WE NOW LIVE IN, IS THAT BESIDES THE ENTERTAINMENT, THE AIR CONDITIONING (AND VIRAL HEPA FILTER), THE SUSPENSION HEIGHT, THE STEERING AND ACCELERATION PROPERTIES, NEARLY EVERYTHING IS NO LONGER ACCESSIBLE WHEN THE MCU FAILS BECAUSE TO THE DRIVER, THESE THINGS CAN ONLY BE ACCESSED AND MANIPULATED THROUGH THE CENTER CONSOLE, WHICH IS IN PERMANENT SHUT DOWN MODE. LOOK, I PERFORM FMEA ANALYSIS FOR A LIVING. THIS IS A SINGLE POINT FAILURE BEING CAUSED BY THE POOR DECISION TO SELECT AN MCU CHIP THAT HAS A LIMITED NUMBER OF DATA WRITES TO THE MEMORY, AND THAT CANNOT BE CLEARED OUT BY ANY SYSTEM DESIGNED INTO THE CAR. MINE JUST FAILED LAST WEEK AND MY CAR ONLY HAS 30,000 MILES ON IT. TESLA CLAIMS THAT THEY ONLY WARRANTY THE ENTERTAINMENT SYSTEM FOR 25,000 MILES. THE PROBLEM IS THAT THEY'VE INTEGRATED THE MCU AND EMMU AS THE SINGLE SOURCE OF OPERATIONS FOR ALL OTHER VITAL SYSTEMS IN THE VEHICLE. THIS IS COMPLETELY INSANE AND IS WITHOUT A DOUBT A SAFETY ISSUE, AS IT WAS 90 DEGREES THE DAY MY MCU FAILED AND DANGEROUSLY HOT INSIDE MY CAR, EVEN WITH ALL WINDOWS DOWN, WHICH ONLY GOT WORSE BECAUSE THERE IS SO MUCH THERMAL LOADS CREATED BY THE BATTERY, NORMALLY PROTECTED BY THE OVERHEAT SENSORS & FANS, THAT ARE NOW NOT OPERATING PROPERLY THANKS TO THE MCU FAILURE. IT ALSO IMPORTANT THAT YOU UNDERSTAND THE MOST OF THE NEED TO WRITE TO THE FINITE MCU & EMMU MEMORY IS CAUSED BY TESLA DURING THEIR FREQUENT SOFTWARE UPDATES. MINE IS A P100D LUDICROUS + AND COST WELL OVER $100,000 WHEN NEW. TELL ME WHAT OTHER MANUFACTURE WOULD BE ALLOWED TO GET AWAY WITH DESIGNING A SINGLE POINT OF FAILURE THAT EFFECTS NEARLY EVERY SYSTEM INCLUDING SAFETY FEATURES, AND THEN SAY ITS ONLY COVERED FOR LESS THEN THE TIME THEY KNOW THE FIRST FAILURE WILL OCCUR. CRIMINALS AND MAKE THEM ACCOUNTABLE NOW PLEASE.
Mileage: 31,000
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. PLEASE NOTE THAT THE VIN OF A RANDOM TESLA MODEL S HAS BEEN USED TO ENABLE ME TO FILE THIS COMPLAINT. HERE IS A FRESHLY UPLOADED YOUTUBE VIDEO OF SOME KIDS FOOLING AROUND WITH AUTOPILOT AND PUTTING MANY LIVES AT RISK. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GXGLMMMFKUA DESPITE SEVERAL FATALITIES AND THE SCATHING NTSB REPORT PEOPLE ARE STILL DOING DANGEROUS THINGS. NOTHING HAS BEEN DONE TO CORRECT THE MISCONCEPTION THAT AUTOPILOT IS SELF DRIVING AND THAT IT IS SAFE TO RELY ON IT. THIS PUBLIC MISCONCEPTION WAS DELIBERATELY ENGINEERED BY ELON MUSK. AUTOPILOT SHOULD BE GEOFENCED SO THAT IT IS IMPOSSIBLE TO USE IT ON UNDIVIDED ROADS. DRIVER MONITORING SHOULD BE IN PLACE TO PREVENT THE KIND OF STUPIDITY SHOWN IN THIS VIDEO. SINCE IT IS IMPOSSIBLE TO UNDO THE WIDELY HELD BELIEF THAT AUTOPILOT IS PERFECTLY SAFE AND INDEED SAFER THAN A HUMAN DRIVER THE ONLY SOLUTION IS TO DISABLE TESLA AUTOPILOT IMMEDIATELY VIA AN OVER THE AIR UPDATE. THE WRECKERS YARDS ARE FILLED WITH ASTONISHING NUMBERS OF CRASHED TESLAS. HTTPS://POCTRA.COM/TESLA-FOR-SALE IT IS A CERTAINTY THAT MANY OF THESE TESLA CRASHES WERE CAUSED BY DRIVER DISTRACTION I.E. TOUCHSCREEN AND/OR AUTOPILOT. I PETITION NHTSA TO DEMAND AN IMMEDIATE RECALL OR DISABLING OF THIS DANGEROUSLY MISNAMED AUTOPILOT. THANK YOU. KEEF
Mileage: 20,000
I HAVE REACHED OUT TO TESLA 3 TIMES TO FIX A SUDDEN UNINTENDED ACCELERATION ISSUE. 11 DAYS AFTER I REPORTED THE ISSUE AND THEY TOLD ME MY CAR WAS OK TO DRIVE I GOT INTO A ACCIDENT. IT TOOK TESLA 5 MONTHS TO GIVE BACK THE REPORTS OF THE CRASH IN WHICH THEY SAID IT WAS MY FAULT. I HAVE LOST TRUST IN THE COMPANY AND HAVE SEEN THAT 127 OTHER PEOPLE HAVE BEEN AFFECTED BY THE SAME ISSUE ACCORDING TO CNN PLEASE TAKE CARE OF THIS ISSUE. ANY TESLA OWNER IS A PIONEER OF A FUTURE CREATION. AFTER THE ACCIDENT THEY TOLD ME AUTOPILOT IS ON BETA MODE ITS NOT PERFECT YET. THEY SHOULD NOT ALLOW PUBLIC TO USE A HAZARDOUS SOFTWARE. ALSO TESLA EMPLOYEES WERE VERY NEGLIGENT. I ALMOST DIED IN THIS ACCIDENT WITH MY FATHER AND THE MANAGER HAD NO IDEA OF MY CASE EVEN AFTER MY CAR WAS GIVEN TO ME AND THEY SAID IT WAS OK TO DRIVE. I GOT INTO A ACCIDENT 11 DAYS AFTER THEY OK'D MY CAR PLEASE HELP AS I AM FRUSTRATED AND DO NOT KNOW WHAT TO DO ANYMORE OR WHO TO GET TO FIX MY CAR. I HAVE DOCUMENTATION OF ADDRESSING SUDDEN INTENDED ACCELERATION TO TESLA MULTIPLE TIMES. THANK YOU
Mileage: 35,000
ON 1/19/20 AT 1623 PHOENIX TIME WHILE COMING TO A STOP ON A SURFACE STREET THE CAR SUDDENLY ACCELERATED. PROMPT APPLICATION OF THE BREAKS PREVENTED AN ACCIDENT. THIS IS THE FIRST TIME THIS HAS HAPPENED.
Mileage: 37,300
WHILE ATTEMPTING TO PARK THE CAR IN A PARKING SPACE THE CAR ACCELERATED ON IT'S OWN AND CRASHED OVER A SMALL CONCRETE RETAINING WALL AND CRASHED INTO ANOTHER VEHICLE. MY CAR AND THE CAR THAT WAS STRUCK WERE TOTALED.
Mileage: 9,103
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE PULLING IN THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE CONTACT ATTEMPTED TO STEP ON THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. HOWEVER, THE VEHICLE ACCELERATED THROUGH THE GARAGE AND CRASHED INTO THE HOUSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT STATED THAT THE VEHICLE WOULD NEED TO BE TOWED. THE CONTACT CALLED TESLA AT 858-558-1555 (LOCATED AT 4545 LA JOLLA VILLAGE DR, SUITE D17, SAN DIEGO, CA 92122) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,859. *TT THE CONSUMER STATED SHE DID RECEIVE MEDICAL ATTENTION FOR THIS ACCIDENT. *TR
Mileage: 21,859
2017 TESLA MODEL S STARTED TO ACCELERATE ON ITS OWN OVER 100 MPH, WHEN TRAVELING ON HIGHWAY AROUND 70 MPH, WITHOUT AUTOPILOT ENGAGED. AS SOON AS IT STARTED TO ACCELERATE, THE CAR TOOK CONTROL OVER THE STEERING WHEEL AND DROVE INTO THE GUARDRAIL ON THE LEFT OF THE LANE, THEN QUICKLY STEERED TO THE RIGHT LANES AND STEERED TO THE LEFT AGAIN. SLAMMED ON THE BRAKE BUT DID NOT WORK AT ALL, AND STEERING WHEEL DID NOT RESPOND. THE CAR COMPLETELY TOOK CONTROL OVER TRAVELING OVER 100 MPH GOING ZIG-ZAG ON THREE LANE HIGHWAY, FINALLY CAME TO A STOP AFTER HITTING NUMBER OF TREES IN THE WOODS ON THE RIGHT SIDE OF THE HIGHWAY. THE CAR IS COMPLETELY TOTALED.
Mileage: 15,000
OUR TESLA HAS HAD TWO INCIDENTS IN THE LAST THREE MONTHS OF UNCONTROLLABLE ACCELERATION....ONCE SLOWLY GOING INTO A PARKING PLACE AND ONCE BACKING OUT OF OUR GARAGE. THE FIRST ONE RESULTED IN A COUPLE OF CRACKED RIBS (WITH SEATBELT ON) AND $18,000 IN DAMAGE. THE SECOND INCIDENT: THE TESLA, WHEN BACKING UP WENT TOTALLY OUT OF CONTROL BY ACCELERATING AND IT BARRELED ACROSS THE STREET AND KNOCKING DOWN A TREE BEFORE COMING TO A STOP. THE TESLA IS NOW IN THE REPAIR SHOP WITH EXTENSIVE DAMAGE TO THE REAR OF THE CAR. NOT SURE YET OF THE DOLLAR AMOUNT. I FEEL THIS IS A SERIOUS DEFECT IN THE TESLA MODEL S.
Mileage: 12,000
ON OCTOBER 18TH, MY TESLA WAS A MINOR FENDER BENDER . I WAS ON AUTO PILOT AND GOING ON A < 3 MPH SPEED BEFORE THE EXIT RAMP. ANOTHER CAR WAS STATIONED IN FRONT OF ME AND AUTOPILOT DID NOT REALIZE THE CAR CAME IN FRONT OF ME AND HIT THE OTHER CAR. THOUGH THE DAMAGES ARE MINIMAL & THE OTHER PERSON WAIVED HIS RIGHT TO CLAIM INSURANCE . I WANTED TO UNDERSTAND THE REASON AND THE ROOT CAUSE OF THE CURRENT ACCIDENT SO THAT I CAN BE CONFIDENT TO USE THE AUTO PILOT GOING FORWARD. HENCE I FILED A COMPLAINT WITH THE CUSTOMER SUPPORT. AFTER 4 WEEKS OF INVESTIGATION AND REPEATED NUDGING FROM MY SIDE TO EXPEDITE THE INVESTIGATION, I WAS TOLD THAT THE CAR WAS IN AUTO PILOT MODE, AND THE CAR DID NOT REALIZE THE OTHER CAR IN FRONT UNTIL THE ACCIDENT OCCURRED AND THE CAR DID APPLY BRAKES AFTER THE INCIDENT. I ALSO REQUESTED FOR THE INVESTIGATIVE LOGS AND NOTES FOR MY ANALYSIS BUT THE REQUEST WAS REJECTED BY THE CUSTOMER SUPPORT
Mileage: 18,150
WITH THE CURRENT RELEASE V9, IN A SPECIFIC LOCATION, UNDER AUTOPILOT THE VEHICLE ATTEMPTS TO SUDDENLY VEER OFF THE ROAD TO THE RIGHT, IN A VIOLENT ACTION. MANUALLY CORRECTING CAUSES AUTOSTEER TO DISENGAGE BUT CRUISE CONTROL REMAINS ON EXASSERBATING THE SITUATION. CONDITIONS: 2 LANE HIGHWAY, TRAVELING AT 45 MPH. PAINTED CENTER LINE JOGS SLIGHTLY TO ACCOMMODATE CENTER TURNING LANE. TRAVELLED THIS ROAD SAFELY ON AUTOPILOT FOR OVER A YEAR WITHOUT INCIDENT. NOW IT HAPPENS EVERYTIME. ATTEMPTS TO CONTACT TESLA, THUS FAR HAVE RESULTED IN NO RESPONSE.
Mileage: 6,500
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO TESLA BUENA PARK (6692 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 735-5696) AND WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Mileage: 10,000
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW SPEED, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE PROCEEDED TO JUMP THE CURB AND CRASHED INTO SOME BUSHES. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,772.
Mileage: 1,772
THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.
Mileage: 100
STOPPED AT A BUSY CITY STREET INTERSECTION FOR AROUND 2 MINUTES WAITING FOR THE GREEN LIGHT. MY CAR WAS SECOND CAR FROM THE INTERSECTION ON A SLIGHT UP SLOPE. OBVIOUSLY THE BRAKE WAS FULLY ENGAGED BUT MY CAR SUDDENLY CREEPS UP SLOPE AND GENTLY BUMPS INTO THE CAR IN THE FRONT. THIS IMPACT PUSHES THE OTHER CAR FORWARD AND MY CAR ROLLS BACK. THE FORWARD COLLISION ALARM WENT OFF BUT I COULD DO LITTLE TO STOP THE CAR OTHER THAN TRY AND PRESS ON THE BRAKE EVEN HARDER. THE CAR AGAIN ROLLS UP AGAIN AND GENTLY BUMPS THE OTHER CAR AGAIN. AGAIN THE COLLISION WARNING WENT OFF BUT I FELT I HAD NO CONTROL OVER THE CAR. I COULD FINALLY GET THE CONTROL BACK AFTER THAT. LUCKILY THERE WERE NO PEDESTRIANS AND CROSS TRAFFIC HAD ALREADY STOPPED. PLEASE NOTE THAT THERE WAS LITTLE OR NO DAMAGE TO EITHER CAR. THE CAR SEEMED TO HAVE A MIND OF IT'S OWN! THERE WAS LITTLE CHANCE OF DRIVER ERROR IN THIS CASE AS I WAS JUST WAITING FOR THE GREEN LIGHT AND THERE WAS NO PANIC SITUATION FOR A MISTAKEN ACCELERATOR PRESS. I COULD NOT GET ACCESS TO THE CAR LOGS AS TESLA POLICY WOULDN'T ALLOW IT. PLEASE NOTE THAT NO SELF-DRIVING SOFTWARE WAS INSTALLED AND CREEP MODE WAS OFF AS IT ALWAYS IS.
Mileage: 9,200
TL* THE CONTACT OWNS A 2017 TESLA S75. WHILE THE VEHICLE WAS IN AUTOPILOT MODE, IT INDEPENDENTLY VEERED TO THE LEFT TO MAKE A LANE CHANGE. ADDITIONALLY, WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, IT INDEPENDENTLY ACCELERATED, MADE A SHARP LEFT TURN, AND DROVE INTO VEGETATION ON THE OFF RAMP OF A FREEWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. TESLA OF SANTA BARBARA (400 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 770-6090) WAS CONTACTED AND THE VEHICLE OWNER WAS INFORMED TO HAVE THE VEHICLE REPAIRED. AFTERWARDS, A DIAGNOSTIC TEST WOULD BE PERFORMED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Mileage: 3,000
AT OUR DRIVEWAY ON SUN. 1/14/18, COMING BACK FROM SHOPPING A FEW MINUTES BEFORE FOUR PM, SUDDENLY THE CAR TOOK OFF BY ITSELF. IT ACCELERATED TREMENDOUSLY WITH THE SPEED WHICH WAS FELT AROUND 65-80 M/HR, HITTING OUR HEAVY GARAGE DOOR, WHICH WAS CLOSED AT THE TIME, WENT THROUGH THE GARAGE, HIT MY PARKED PORSCHE AND PUSHED IT TO THE LEFT TO THE WATER HEATER. IT THEN HIT AND BROKE THE WALL BETWEEN OUR GARAGE AND COURTYARD, BROKE AND PUSHED OUR CONCRETE PLANTER AND STOPPED HALFWAY BETWEEN THE GARAGE AND OUR FAMILY ROOM WINDOWS IN THE COURTYARD.I FIRMLY BELIEVE THAT THIS WAS THE RESULT OF UNINTENDED ACCELERATION. THIS IS OUR NEW AND SECOND TESLA MY WIFE AND I OWNED AND DROVE.WHEN MY WIFE TALKED TO LOCAL TESLA REPRESENTATIVE, HE REFUSED TO GIVE US ANY COMPUTER GENERATED REPORT.THE CAR STILL ON THE WALL BETWEEN GARAGE AND COURTYARD. WE UNDERSTAND, TESLA HAS A BLACK BOX THAT WE DO NOT KNOW WHERE IT WILL END UP IF WE TAKE IT TO TESLA CERTIFIED BODY SHOP.WE APPRECIATE IT VERY MUCH IF YOU ADVISE US WHAT TO DO.
TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. IF I APPLIED THE PEDAL, I WOULD NOT BE ABLE TO APPLY MY BRAKE IN A SPLIT SECOND. TESLA REFUSED TO PROVIDE THE FORCE GIVEN TO THE PEDAL AND ANY TELEGRAPHY. TESLA SAID THEY WILL NOT BE RESPONSIBLE FOR ANY DAMAGE AND SAID IT IS DRIVER'S ERROR. I TOLD MY CAR WAS ONLY 6 WEEK NEW, I NO LONGER FEEL SAFE TO DRIVE THIS VEHICLE, I REQUEST TO RETURN THE CAR. TESLA REFUSED. TESLA CLAIMED THERE IS NO PARTS FAILURE AND REFUSED TO DO ANY FAILURE ANALYSIS WITHOUT EVEN LOOKING AT THE CAR AND ACCIDENT PICTURES. CONSUMER FIGHTING WITH ODDS?-- WHEN INSURANCE COMPANY SENT TOW TRUCK DRIVER ON THE NEXT DAY(1/19/2018), THE DRIVER SAID MY CAR WAS THE SECOND BRAND NEW MODEL S HE TOWED IN THE SAME WEEK WITH THE SAME ISSUE. THE OTHER LADY RAN THRU HER DRYWALL AND GOT IN HER LAUNDRY ROOM WHILE PARKING, SAME SITUATION- WHILE LETTING THE CAR "SLOW", ROLL ITSELF. GIVEN TESLA HAS MANUFACTURED CLOSE TO 200,000 CARS, LAUNCHED 5 YEARS SINCE 2012, DIVIDED BY 52 WEEKS A YEAR, THE ODD IS PRETTY HIGH FOR THE SAME ISSUE---0.7%. AT A TOTAL OF 1400 TESLA CARS OUT THERE, THESE 1400 CARS ARE ACTING AS TICKING BOMB FOR THE DESIGN FAILURE CAUSING SUA. I BELIEVE THIS ISSUE REQUIRES NHTSA OR FEDERAL REGULATION TO TAKE A LOOK.
Mileage: 1,969
WE WERE IN A PARKING LOT OF "KIDQUEST MUSEUM" IN BELLEVUE , WA. , TAKING OUR GRAND DAUGHTER, ONE YEAR OLD, TO THE MUSEUM. OUR CAR WAS IN STATIONARY POSITION. WE WERE TRYING TO FIGURE OUT WHERE TO PARK. DURING THIS TIME, OUR MODEL X, TOOK OFF WITH UNINTENDED ACCELERATION AND WE COULD NOT CONTROL THE CAR. IT WAS INSTANTANEOUS, OUR CAR WENT AND HIT A PARKED CHEVY VAN. THIS VAN FWENT UPSIDE DOWN AND WENT OVER THE FENCE INTO THE LOT NEXT TO IT. AFTER THE IMPACT OUR CAR WENT AND HIT ELETRIC POLE, WENT INTO BUSHES AND OVER AN ELECTRICAL BOX OF 5 BY 5. I COULD NOT OPEN THE DOOR. THERE WAS SMOKE IN THE CAR (MY WIFE THINKS SMOKE MIGHT HAVE STARTED WHILE THE CAR WAS ACCELERATING"). MUSEUM STAFF CAME AND OPENED THE PASSENGER DOOR. AFTER SHE GOT OUT, FIRST THING THEY DID WAS TO OPEN THE REAR PASSENGER DOOR AND TOOK OUT OUR GRANDDAUGHTER. I CAME OUT THRU PASSENGER DOO. FORTUNATELY NO ONE WAS HURT. MANY OF THE AIRBAGS CAME OUT. WE ARE UNBELIEVABLY LUCKY. THE PARKING LOT IS APPROXIMATELY 100 FT X 100. THIS IS THE PARKING LOT USUALLY WHERE MANY KIDS ARE IN THE LOT. FORTUNATELY THAT MOMENT THERE WAS NONE. ACCIDENT HAPPENED AROUND 4:20 P.M . WEATHER WAS GRAY BUT NO RAIN. WE STILL CAN NOT COMPREHEND HOW CAR CAN TAKE OFF AT THAT SPEED. NONE OF THE EMERGENCY BRAKING SYSTEM OR THE CAMERAS WORKED TO STOP THE CAR
Mileage: 3,700
THE TESLA SPED UP AND HAD A SUDDEN UNINTENTIONAL ACCELERATION. I WAS DRIVING DOWN THE DRIVEWAY SLOWLY AND THE CAR SUDDENLY ACCELERATED TO A VERY HIGH SPEED. IT ALMOST WENT OVER A WALL AND I HAD TO SWERVE THE WHEEL TO AVOID GOING OVER A WALL. WHEN I SLAMMED ON THE BRAKES, THE CAR STOPPED FULLY ONLY A FEW INCHES AWAY FROM ANOTHER PARKED VEHICLE.
Mileage: 5,602
ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITIONS. I COULD NOT SIMPLY ACCEPT THIS BEHAVIOR BY MY VEHICLE WITHOUT REGISTERING A COMPLAINT AT MY TESLA DEALER IN SEASIDE, CALIFORNIA. THE TESLA SERVICE REP EXAMINED THE LOGS ON MY VEHICLE AND LATER THAT SAME DAY REPORTED TO ME THAT THE SELF-DRIVING FEATURE ON MY TESLA WAS STILL IN BETA STAGE AND THAT MY NEW TESLA'S FIRMWARE WAS DEFECTIVE. I WOULD NOW LIKE TESLA TO TAKE BACK THIS TESLA AND RETURN TO ME A FULL REFUND. THIS IS THE SECOND MAJOR FAILING OF THIS TESLA WHICH HAS ONLY ABOUT 700 MILES ON ITS ODOMETER. I TOOK INITIAL DELIVERY OF THIS TESLA ON MAY 3, 2017. THIS FAILURE OF THE SELF-DRIVING FEATURE OCCURRED AT AROUND 10:30AM ON JULY 13, 2017. THE FIRST FAILURE OF THE NAVIGATION SYSTEM OCCURRED ON MAY 3, 2017, THE ORIGINAL DELIVERY DATE. THE NAVIGATION SYSTEM HAD SIMPLY FROZEN AT THE DEALERSHIP. AGAIN, I WOULD LIKE TO RETURN THIS VEHICLE TO TESLA FOR A FULL REFUND.
Mileage: 600