2018 TESLA MODEL S Forward Collision Avoidance Problems

both vehicle displays have stopped functioning, therefore there is no indication of speed, remaining charge, blind spot protection, or back up camera. also, turn signals are non-functional. This is a safety concern to yourself and other drivers.

both vehicle displays have stopped functioning, therefore there is no indication of speed, remaining charge, blind spot protection, or back up camera. also, turn signals are non-functional. This is a safety concern to yourself and other drivers.

On [XXX], my 2018 Tesla Model S (VIN [XXX] ) experienced a complete brake system failure while in motion. The brake pedal was pressed multiple times, but the vehicle did not stop, resulting in a collision. The emergency brake also failed to engage. 1. Component/System Failure: The braking system, including both the standard hydraulic brakes and the electronic emergency brake, failed to operate. The vehicle is available for inspection upon request. 2. Safety Risk: This put my safety and the safety of others at immediate risk, as I was unable to stop the vehicle to avoid an accident. 3. Confirmation of Problem: The problem has not yet been reproduced or confirmed by a Tesla service center since the accident, but the vehicle previously had recalls in 2021 and January 2024 for brake and emergency brake issues that Tesla claimed to have remedied. 4. Inspection: The vehicle has been involved in an accident and has been documented by police and insurance representatives. Tesla has not yet inspected the car after the most recent failure. 5. Warning Lamps/Messages: There were no warning lamps or error messages on the dashboard prior to the failure. The brakes appeared normal until the moment they failed completely. This incident demonstrates that the recall-related brake defects remain unresolved and present a serious safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX], my 2018 Tesla Model S (VIN [XXX] ) experienced a complete brake system failure while in motion. The brake pedal was pressed multiple times, but the vehicle did not stop, resulting in a collision. The emergency brake also failed to engage. 1. Component/System Failure: The braking system, including both the standard hydraulic brakes and the electronic emergency brake, failed to operate. The vehicle is available for inspection upon request. 2. Safety Risk: This put my safety and the safety of others at immediate risk, as I was unable to stop the vehicle to avoid an accident. 3. Confirmation of Problem: The problem has not yet been reproduced or confirmed by a Tesla service center since the accident, but the vehicle previously had recalls in 2021 and January 2024 for brake and emergency brake issues that Tesla claimed to have remedied. 4. Inspection: The vehicle has been involved in an accident and has been documented by police and insurance representatives. Tesla has not yet inspected the car after the most recent failure. 5. Warning Lamps/Messages: There were no warning lamps or error messages on the dashboard prior to the failure. The brakes appeared normal until the moment they failed completely. This incident demonstrates that the recall-related brake defects remain unresolved and present a serious safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In July 2024 all the cameras on the Tesla Model S except the rear stopped working after a failed software update. This meant that all of the driver assistance systems as well as GPS, adaptive cruise control, blind spot monitoring, lane departure warning, forward collision warning etc stopped working. The lack of availability of this system meant that the car no longer had any advanced safety features that came with the car. It took many months for Tesla service to diagnose and fix the problem, which they identified as a failure of the Auto Pilot computer. After I was finally able to get an appointment with the Service center, they replaced the Autopilot computer at a cost of over $1500. The failure first appeared in July 2024. The symptom was GPS location being stuck and Autopilot and all safety features being not available.

In July 2024 all the cameras on the Tesla Model S except the rear stopped working after a failed software update. This meant that all of the driver assistance systems as well as GPS, adaptive cruise control, blind spot monitoring, lane departure warning, forward collision warning etc stopped working. The lack of availability of this system meant that the car no longer had any advanced safety features that came with the car. It took many months for Tesla service to diagnose and fix the problem, which they identified as a failure of the Auto Pilot computer. After I was finally able to get an appointment with the Service center, they replaced the Autopilot computer at a cost of over $1500. The failure first appeared in July 2024. The symptom was GPS location being stuck and Autopilot and all safety features being not available.

In July 2024 all the cameras on the Tesla Model S except the rear stopped working after a failed software update. This meant that all of the driver assistance systems as well as GPS, adaptive cruise control, blind spot monitoring, lane departure warning, forward collision warning etc stopped working. The lack of availability of this system meant that the car no longer had any advanced safety features that came with the car. It took many months for Tesla service to diagnose and fix the problem, which they identified as a failure of the Auto Pilot computer. After I was finally able to get an appointment with the Service center, they replaced the Autopilot computer at a cost of over $1500. The failure first appeared in July 2024. The symptom was GPS location being stuck and Autopilot and all safety features being not available.

While driving both North (in the evening) and also South (in the morning) on [XXX] between Washington, DC and Richmond, VA I have experienced an issue with Tesla’s Auto Pilot that can be very dangerous and scary. While using the navigation system and with Auto Pilot on while in the left most line on this divided highway, the car made multiple attempts to steer into the Express Lanes even when the large gates are closed and the red lights are on to indicate that the Express lanes are closed in the direction of traffic. To counteract this, it is necessary to quickly take control of the steering wheel and to get it to cancel Auto Pilot, otherwise the car would go into the gates and cause an accident. This has happened to me several times when I was traveling in the left most lane and when the gates were closed. This happened in November, December and in January. The system has not learned to handle this situation and to avoid steering into the barriers. I reported these incidents to Tesla’s Support Team by phone and after several weeks I received a phone call whereby the local service center (Rockville, MD) called me. Josh, the person that called me read a lengthy text to me that essentially reviewed the driver’s responsibilities when using Auto Pilot. I asked if there was any indication that they will work on fixing this issue and I was told that the explanation I got (which was no explanation at all, just a reminder of driver responsibilities) was the entire response. I informed him that I would report the incident to NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving in Autopilot mode, approx 70 mph in light rain the vhicle began to drift side to side almost crossing over the lane dividing line. Upon grabbing the wheel to take control the vehicle entered multiple 360 degree spins crashing into "K" rail. In the past I have noticed when taking control of the vehicle from Autopilot the wheel jerks.

While driving in Autopilot mode, approx 70 mph in light rain the vhicle began to drift side to side almost crossing over the lane dividing line. Upon grabbing the wheel to take control the vehicle entered multiple 360 degree spins crashing into "K" rail. In the past I have noticed when taking control of the vehicle from Autopilot the wheel jerks.

My car was left on the driveway for a weekend where I was out of town. Upon returning, as I got into the vehicle and started reversing to get out of my driveway; several alerts popped up on my car. The alerts included "Steering assist reduced", "Stability control disabled", "Automatic emergency braking unavailable" and lastly, "Parking brake Fault." Immediately the power steering was gone and it took several pounds of force to turn the steering wheel even a little bit. Then, the parking brake engaged. No matter how many times I put the car into Drive, it would engage the brake again. My vehicle was halfway out of the driveway and into the road and I was causing my neighbors angst. After several reboots, it still was not working. I was unable to even get the car into neutral to push the car back on to my property and out of the street. After nearly 20 minutes of trying and almost giving up; the parking brake disengaged for a few minutes and allowed me to get back to the driveway. However, when driving the brakes were extremely loud when the car was in motion. The car was completely fine with no signs of wear and tear or issues prior to the out of town weekend. The car was also fully charged so to not run into any batter issues upon my return. After some internet sleuthing, this issue is decently common and is caused by faulty housing in the steering rack. The nuts/bolts that were used by the manufacturer could not withstand more than a few years of wear and tear. I believe there was a recall on the previous years for this exact situation. I am afraid I will have to take it to Tesla service and pay several thousand dollars as the warranty expired last year.

Shortly after an update in December, my 2018 Model S started getting alerts: Driving visualization temporarily degraded, charge port sensor fault, autopilot cameras unavailable, automatic emergency braking unavailable, lane departure avoidance features unavailable, steering assist reduced. The map no longer knows where the car is located and cannot navigate or tell what the battery percentage will be at. All automatic features have stopped working. The service center claims the ECU needs to be replaced. It was upgrade to the Autopilot/Full self-driving ECU in 2020. I have read reports from dozens of other Tesla owners that this update also broke their ECU. I believe Tesla knows the new requirements for full self-driving to be safe and usable does not work with their current ECU. They want to charge me $1600 to replace the ECU. I cannot receive the recall OTA update with my current ECU.

Shortly after an update in December, my 2018 Model S started getting alerts: Driving visualization temporarily degraded, charge port sensor fault, autopilot cameras unavailable, automatic emergency braking unavailable, lane departure avoidance features unavailable, steering assist reduced. The map no longer knows where the car is located and cannot navigate or tell what the battery percentage will be at. All automatic features have stopped working. The service center claims the ECU needs to be replaced. It was upgrade to the Autopilot/Full self-driving ECU in 2020. I have read reports from dozens of other Tesla owners that this update also broke their ECU. I believe Tesla knows the new requirements for full self-driving to be safe and usable does not work with their current ECU. They want to charge me $1600 to replace the ECU. I cannot receive the recall OTA update with my current ECU.

I believe my software is hacked. Car was purchased 6 months prior to when the vehicle shows registered to me. The vehicle shows no location with Tesla and has no direct contact from the vehicle with Tesla. My display screen blacks out while I’m driving on the freeway or streets. Leaves me feeling unsafe in bad areas I am driving to pick up drop off kids from college, school, or film school projects . Some of the safety hazard warnings do not work at times. Does not give me correct supercharger locations which leaves me in scary situations. Traveling on [XXX] my car excelled to 91mph without warning and didn’t use any sort of automated system as I do not have that capability. Tried to step on brake but did not work and I changed lanes which suddenly caused the car to slowly bring the car to driving mode again. Very scary. The car speaker had a male voice and all the car occupants pulled out their phones to see if it was coming from their phones. But it definitely came from the vehicle speaker system. My iPhone was hacked with NSO Israel' Company Pegasus spyware and now my car is being hacked. I never connect my device to my car. Although my kids do periodically. Please advice on this urgent matter. Please contact me [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On the afternoon of [XXX], my car’s speed assist was set at 30mph, and I was traveling north on [XXX] . At the end of that avenue where it joins [XXX] , a red traffic light was detected and my vehicle stopped normally. However a unique anomaly occurred. The vehicle crept forward three times against the light. I was required to apply brake pressure to stop the car from moving forward illegally. This phenomenon has never occurred since I have owned the vehicle beginning in early 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Multiple components failed or malfunctioned. FSD beta, lane keeping assistance, lane departure warning, adaptive cruise control, and Automatic emergency braking, all failed or malfunctioned. I have requested TESLA to provide me the details on what happened, but after multiple attempts of reaching out to them, they are not providing any answers. I was driving with my son and we both got injured, my son was admitted to the hospital for 4 days. I am not sure if TESLA inspected it, they are not answering my questions. There was no warning or there were no symptoms of the problem before the failure. This is what happened, I was driving on FSD beta on a 2-way street with one lane in both directions, The car suddenly drifted, crossed the opposite lane, went over the sidewalk, and hit a tree. The airbags were released, and the front of the car was destroyed. The speed limit on the road was 25, and as it was in FSD mode, the speed was locked in at 25 mph. I was driving with my son, and my son got a lot of bruises internal and external from the seat belt, I had some bruises on my forehead. This is a complete failure of Tesla's FSD capability because it didn't detect the tree or the sidewalk and failed to apply the brakes. The car was declared a total loss by the insurance company. I am attaching a few photographs of the car after the accident.

Multiple components failed or malfunctioned. FSD beta, lane keeping assistance, lane departure warning, adaptive cruise control, and Automatic emergency braking, all failed or malfunctioned. I have requested TESLA to provide me the details on what happened, but after multiple attempts of reaching out to them, they are not providing any answers. I was driving with my son and we both got injured, my son was admitted to the hospital for 4 days. I am not sure if TESLA inspected it, they are not answering my questions. There was no warning or there were no symptoms of the problem before the failure. This is what happened, I was driving on FSD beta on a 2-way street with one lane in both directions, The car suddenly drifted, crossed the opposite lane, went over the sidewalk, and hit a tree. The airbags were released, and the front of the car was destroyed. The speed limit on the road was 25, and as it was in FSD mode, the speed was locked in at 25 mph. I was driving with my son, and my son got a lot of bruises internal and external from the seat belt, I had some bruises on my forehead. This is a complete failure of Tesla's FSD capability because it didn't detect the tree or the sidewalk and failed to apply the brakes. The car was declared a total loss by the insurance company. I am attaching a few photographs of the car after the accident.

The contact owns a 2018 Tesla Model S. The contact stated that while driving at an undisclosed speed, the forward collision avoidance feature was inoperable. The contact stated that due to the failure, the vehicle crashed into the guard rail. The contact stated that damage was done to the front driver's side and rear driver's side of the fender. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.

Mileage: 80,000

My car will randomly apply the brakes when driving on the highway for no apparent reason. I have noticed this to occur when going under overpasses especially on a bright sunny day, but also at other times. I do not find it to be predictable and it can be quite dangerous if traffic behind me is very close. This has occurred many times, most recently as yesterday.

While driving using cruise control, in the space of 9-10 miles, the vehicle had 14-16 instances of sudden, unexpected braking for no reason. Most were moderate braking incidents slowing the car 15-30 mph before I hit the accelerator to get the car back up to speed. 2 incidents were where the car slowed 5-10 mph then resumed speed. Very disconcerting. There was little to no traffic on the road and in every case, there was no other car within a 1/2 mile or more to the front. Finally got fed up with this and turned off cruise. Left cruise control off as I passed through a city then decided to try it again. Soon after engaging cruise at 72 mph, the car suddenly and violently braked for no reason. It was such a hard braking that one of my dogs in the back seat crashed into the front seat. The hard braking continued until the speed was about 20 mph at which point, I hit the accelerator in order to resume speed. Note that no other car was visible on the roadway which was a 4 lane highway. Conditions were clear and dry. Soon after this incident, while still on cruise, the car suddenly braked moderately hard. Since the road was clear before and behind me, I decided to see what would happen. The car slowed to 38 mph and stayed at that speed for 3-4 seconds then slowly resumed the set speed. A short time later 1-2 miles further, the exact same sequence happened again. Again, note the road was clear with zero traffic ahead of or behind me. I then turned off cruise and decided to drive manually the rest of the way. This car is dangerous and should be removed from the road

I was using the Enhanced Cruise Control and the car just slammed on brakes out of nowhere. There was not any cars ahead or beside me at the time. This has happened about 5-6 times since I purchased the vehicle on March 10, 2023

Maryland State Police Report [XXX] says: On [XXX], [XXX] was driving his 2018 Tesla Model S in Maryland on what is known in the DMV as the important highway, "The Beltway". According to Police Report [XXX], "Unit 1 was traveling southbound in Lane 1 on [XXX]. The Autopilot feature on the Tesla was engaged. The Autopilot malfunctioned causing the Tesla to lose control and leave the highway on the Left Side. The Driver was Transported by ambulance to the hospital ...." "Equipment Failure, Ran Off Road Left" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on the highway using cruise control, the car unexpectedly and rapidly slowed down. This has happened several (5-10) times, day and night, generally in low traffic areas (mostly with no traffic anywhere nearby). I have experienced this issue throughout my ownership of the car. In the most recent case, the car seemed to think that the speed limit had dropped to 35mph, perhaps seeing a sign from a nearby road. Other times, I could perceive no cause, so UNKNOWN. The date below is the most recent time, where the car thought the speed limit dropped.

Door handle not working and not popping out as expected and driver can’t go inside the car. A few complaints already from the internet and a lawsuit already filed by other owner and this seems to be recall already but nothing was mentioned yet Camera get blinded or get block easily with rain or sun. This is an issue if you’re using the autopilot.

On March 17, 2023 at approximately 4:00 pm MT, I was traveling at approximately 75 MPH with adaptive cruise control and auto pilot engaged when the car suddenly applied brakes with no obstruction ahead or behind or on the side. The car quickly slowed down to approximately 55 MPH, released the brakes and began to accelerate back to the speed limit of 75 MPH.

On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.

On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.

I was using the vehicle's traffic aware cruise control, but not autopilot and the vehicle experiences sudden braking without warning or reason. I had no other vehicles near me, on a straight, flat road with no bridges, signs or other things to cast shadows. The weather was sunny, but the sun was not shining on the front of the vehicle. The most extreme instance starting braking the vehicle from 84mph and the vehicle reached close to 40mph before I could overtake the system by pressing on the accelerator. My passengers were thrown forward as well as our items within the vehicle. I'm thankful there was no vehicle behind me that could have rear-ended me. There is no reasonable way to contact the manufacturer other than asking for a service appointment which can't fix software errors. The manufacturer should provide an option for basic cruise control.

Repeated problems with "phantom braking" when adaptive cruise control or autosteering is engaged. The vehicle would make unexpected hard breaking without any obvious triggers. In the past, I have made multiple "report bug" to Tesla immediately following phantom breaking, but no improvement noted thus far. This problem recurred yet again on I-5 today; the vehicle suddenly made a hard break despite absence of any issues in front of me; this resulted in the vehicle behind me having to take immediate evasive action by breaking and making a sudden lane change to avoid a collision.

Driving down an interstate at the speed limit, with light traffic. No cars immediately or in ahead of me. The car put on the brakes, or what is commonly referred to as "phantom braking" as I understand it. It has done this on prior occasions and I am familiar with it. It generally seems to be triggered by inconsistent pavement coloring or shadows. The car rapidly braked until I took over (I was using "Navigate on Autopilot" which was managing the speed and lane-keeping). There were no injuries or dangerous situation created during this event, besides being quite abrupt and startling. There are no known failures or issues in my vehicle that would have been likely to contribute. This occurred on Nov 24 in the late afternoon, driving westward. Weather was overcast.

Driving down an interstate at the speed limit, with light traffic. No cars immediately or in ahead of me. The car put on the brakes, or what is commonly referred to as "phantom braking" as I understand it. It has done this on prior occasions and I am familiar with it. It generally seems to be triggered by inconsistent pavement coloring or shadows. The car rapidly braked until I took over (I was using "Navigate on Autopilot" which was managing the speed and lane-keeping). There were no injuries or dangerous situation created during this event, besides being quite abrupt and startling. There are no known failures or issues in my vehicle that would have been likely to contribute. This occurred on Nov 24 in the late afternoon, driving westward. Weather was overcast.

While driving out 2018 Model S, it will brake hard while in adaptive cruise control of full self-driving mode for no reason. This happens frequently, whether driving on the highway or on city roads. It is terribly unsafe. I'm afraid eventually someone following too close will hit me.

Apparent software issue with Adaptive Cruise Control causing unexpected hard braking at highway speeds. Random hard braking occurs on open road when road is clear, flat, and no other vehicles nearby. Narrowly avoided being 'rear-ended' during several occurrences by car behind. I drove the car this week on a two day road trip from Palm Springs to Santa Fe and this issue must have occurred 18-20 times during the 750 mile trip. I also tried using difference settings and nothing seemed to eliminate the issue.

MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75

MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75

I experienced multiple incidences with phantom breaking today. Multiple times per hour of driving (average of 5 times per hour on a ling 10 hour drive) Events occurred on open highways/freeways with no other vehicles or objects around. Thankfully. But these incidences could have lead to a crash if other vehicles were following closely.

--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.

--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.

--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.

The car brakes when it is on Adaptive Cruise Control mode. The braking happens for no reason. It happens when the car is approaching an overpass. I have to take control of the car immediately.

I purchased the Tesla Mold S with Autopilot feature in August 2018, then upgraded it to Full Self Driving for $5,000 and got it through a software update at the end of 2021. But this FSD feature has many defects such as hesitating before turning or stopping at a sign, which makes the car swing around like a drunk; Sometimes it doesn't turn the turn signal on when changing the line, and even enters into the reverse lane. If the above problems can be taken over by switching human drive to avoid accidents, phantom braking is a terrible safety problem that can not avoid accidents. There have been many times in which the vehicle suddenly decelerated and braked without warning while driving by FSD. Fortunately, the rear vehicle did not follow too close or the rear driver took deceleration measures in time to avoid rear-end collisions. But on January 5 this year, not so lucky, I was just out of the Tesla services center of Berkeley, my vehicle under SFD to the Ninth Street and Gilman Street intersection and is turning left from north to the east after the green light on, but the phantom braking happened when driving road central, the vehicle behind me didn't react and bumped into my car. The rear-end collision not only caused serious damage to the vehicle but also caused very discomfort in the driver's neck from the violent vibration of the collision. Although the accident was dealt with by the insurance companies of both parties and the damaged body was repaired in the Bodyshop designated by the insurance company, I contacted the customer service of Tesla many times and reported the accident to them, hoping that they could arrange a comprehensive inspection to make sure that no other parts were damaged in the accident besides the body. However, Tesla's customer services reacted badly, either prevaricating or ignoring it. The accident has been nearly half a year since the accident happened, but I have not received a positive response or solution from them.

I purchased the Tesla Mold S with Autopilot feature in August 2018, then upgraded it to Full Self Driving for $5,000 and got it through a software update at the end of 2021. But this FSD feature has many defects such as hesitating before turning or stopping at a sign, which makes the car swing around like a drunk; Sometimes it doesn't turn the turn signal on when changing the line, and even enters into the reverse lane. If the above problems can be taken over by switching human drive to avoid accidents, phantom braking is a terrible safety problem that can not avoid accidents. There have been many times in which the vehicle suddenly decelerated and braked without warning while driving by FSD. Fortunately, the rear vehicle did not follow too close or the rear driver took deceleration measures in time to avoid rear-end collisions. But on January 5 this year, not so lucky, I was just out of the Tesla services center of Berkeley, my vehicle under SFD to the Ninth Street and Gilman Street intersection and is turning left from north to the east after the green light on, but the phantom braking happened when driving road central, the vehicle behind me didn't react and bumped into my car. The rear-end collision not only caused serious damage to the vehicle but also caused very discomfort in the driver's neck from the violent vibration of the collision. Although the accident was dealt with by the insurance companies of both parties and the damaged body was repaired in the Bodyshop designated by the insurance company, I contacted the customer service of Tesla many times and reported the accident to them, hoping that they could arrange a comprehensive inspection to make sure that no other parts were damaged in the accident besides the body. However, Tesla's customer services reacted badly, either prevaricating or ignoring it. The accident has been nearly half a year since the accident happened, but I have not received a positive response or solution from them.

The contact owns a 2018 Tesla Model S. The contact stated that while driving at an undisclosed speed with the Self-Driving feature activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

Mileage: 36,000

Hello, I am a Tesla Model S owner for the past four years (bought it on june 15, 2018) and I absolutely love my Tesla and its autonomous driving auto pilot. It generally performs well except for a very serious glitch of Phantom braking when approaching overhead bridges / passes. When on autopilot, many times when the car approaches an overhead bridge / highway pass or train bridge running perpendicular to the highway, the car will abruptly brake very hard and give warning for forward collision. I think this started happening after Tesla modified the auto pilot software in the wake of a collision between a Tesla Model S and a tractor trailer that was perpendicular to the car in sunlight and that killed the driver. Now very often the software mistakes the bridge as a big tractor trailer or something that is about to be hit and jams on the brakes, greatly increasing the risk of my car being rear ended by another car from behind who on an empty highway has no reason to expect me to brake suddenly (in fact I have no reason to expect it either). I reported this to Tesla engineers on phone and during routine service and they said they could not replicate it and instead asked me to report such incidents when they happen by using the voice command button on steering & say "Report Bug", which automatically transmits all logs of car for the last few minutes to Tesla engineering directly. I have been regularly reporting such phantom braking incidents to Tesla this way (which I think is actually another really amazing invention by Elon Musk, kudos to him), but not sure if they have taken action on this as it still happens once in a while and is very scary. Again to clarify, I love my Tesla Model S and am a huge fan but really worried that this phantom braking of my car, which I have after four years of driving my Tesla, noticed ALWAYS happens when the car is approaching an overhead pass or bridge, is a HUGE safety risk and hope you can convince Tesla to fix.

Hello, I am a Tesla Model S owner for the past four years (bought it on june 15, 2018) and I absolutely love my Tesla and its autonomous driving auto pilot. It generally performs well except for a very serious glitch of Phantom braking when approaching overhead bridges / passes. When on autopilot, many times when the car approaches an overhead bridge / highway pass or train bridge running perpendicular to the highway, the car will abruptly brake very hard and give warning for forward collision. I think this started happening after Tesla modified the auto pilot software in the wake of a collision between a Tesla Model S and a tractor trailer that was perpendicular to the car in sunlight and that killed the driver. Now very often the software mistakes the bridge as a big tractor trailer or something that is about to be hit and jams on the brakes, greatly increasing the risk of my car being rear ended by another car from behind who on an empty highway has no reason to expect me to brake suddenly (in fact I have no reason to expect it either). I reported this to Tesla engineers on phone and during routine service and they said they could not replicate it and instead asked me to report such incidents when they happen by using the voice command button on steering & say "Report Bug", which automatically transmits all logs of car for the last few minutes to Tesla engineering directly. I have been regularly reporting such phantom braking incidents to Tesla this way (which I think is actually another really amazing invention by Elon Musk, kudos to him), but not sure if they have taken action on this as it still happens once in a while and is very scary. Again to clarify, I love my Tesla Model S and am a huge fan but really worried that this phantom braking of my car, which I have after four years of driving my Tesla, noticed ALWAYS happens when the car is approaching an overhead pass or bridge, is a HUGE safety risk and hope you can convince Tesla to fix.

On 3/15/2022, I was driving on I405 with auto-pilot engaged. My car (Tesla Model S) suddenly braked hard for no apparent reason. I had to disengage auto-pilot and quickly accelerate to avoid the car behind me from rear ending my car. Fortunately, I remembered to save the event recorded on Tesla cameras. Take a look at 2022-03-15_12-24/2022-03-15_12-24-53-back.mp4 file around 46 sec ~ 51 sec within the file. You will notice that the car suddenly braked around that time causing the car behind to nearly rear-end my car. If you watch recording from the side+front cameras around the same timeframe, you will notice that there was nothing in the front or on the sides that warranted sudden braking. Those files are 2022-03-15_12-24-53-front.mp4, 2022-03-15_12-24-53-left_repeater.mp4 and 2022-03-15_12-24-53-right_repeater.mp4 The Tesla app does not allow me to create a new service request for this issue because I have another request open for a minor and unrelated issue. Therefore, I have not been able to report this to Tesla. I will do so after 3/22 when the current request is resolved. Note your site does not allow uploading video files therefore I could not attach them to this report. I can make them available if you need them.

The contact owns a 2018 Tesla Model S. The contact stated while driving at 65 MPH with cruise control activated, the vehicle inadvertently started braking and the cruise control disengaged. There was no warning light illuminated. The contact stated that there was no other vehicle nearby. The vehicle was driven safely to the residence. The failure was intermittent. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that an unnamed software update needed to be performed. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

I have experienced many times "phantom braking". When I reported that to a Tesla service center 2 years ago, they did not know of this problem. It is scary and dangerous especially for the cars following me It only happens to me on the freeway when in ADAS mode. There is a exact place on the 5 freeway SB near Disneyland, that each time I drive there, phantom braking happens. Further also random without noticing any reason for it.

Phantom breaking. Car Suddenly breaked on highway going at 70 miles per hour. No crash. This has happened 5-10 times over the last year

Phantom breaking. Car Suddenly breaked on highway going at 70 miles per hour. No crash. This has happened 5-10 times over the last year

Operating vehicle on highways while utilizing Autopilot and/or Autosteer(FSD) braking will randomly occur without any warning. This is commonly referred to as “Phantom Braking.”

I purchase a used 2018 Tesla Model S about two months ago. Braking is very "jerky, causing me and my passenger to "lurch forward" unnecessarily. I run into this "phantom braking" issue numerous times every time I drive. It happens both on Automatic Cruise Control and FSD and under different circumstances" and encompasses: (1) Sudden braking for no apparent reason; (2) Sudden braking that is unnecessary or is too forceful for the circumstances; (23 If the car is on automatic cruise control or FSD, it will slow down and stop too far away from the car in front. So, I push the accelerator to close the gap. When I left my foot off the accelerator, the software apparently thinks it's too close the car in front, and jams on the brakes unnecessarily. Also, when on automatic cruise control, if the car in front of me goes around a curve and then shortly thereafter stops a stop sign/light, my car, sensing that the coast is clear, will accelerate to the speed limit. as it approaches the curve, which it should not do. Then, when the car in front suddenly comes into view, my car will have to "jam on the anchors" in order to stop in time. While I'd rather be "safe" than "sorry," the degree of this phantom braking should be addressed.

I purchase a used 2018 Tesla Model S about two months ago. Braking is very "jerky, causing me and my passenger to "lurch forward" unnecessarily. I run into this "phantom braking" issue numerous times every time I drive. It happens both on Automatic Cruise Control and FSD and under different circumstances" and encompasses: (1) Sudden braking for no apparent reason; (2) Sudden braking that is unnecessary or is too forceful for the circumstances; (23 If the car is on automatic cruise control or FSD, it will slow down and stop too far away from the car in front. So, I push the accelerator to close the gap. When I left my foot off the accelerator, the software apparently thinks it's too close the car in front, and jams on the brakes unnecessarily. Also, when on automatic cruise control, if the car in front of me goes around a curve and then shortly thereafter stops a stop sign/light, my car, sensing that the coast is clear, will accelerate to the speed limit. as it approaches the curve, which it should not do. Then, when the car in front suddenly comes into view, my car will have to "jam on the anchors" in order to stop in time. While I'd rather be "safe" than "sorry," the degree of this phantom braking should be addressed.

This incident happened some time ago but I read recently about complaints related to "phantom braking" which I also experienced. I was driving on the highway at speed with my cruise control activated. There was no traffic close in front of me, but a large semi was in the lane to my right. This vehicle triggered sharp braking of my car. It was very scary, but I immediately overroad the braking to avoid being hit by a vehicle behind me. I have never used my cruise control since that incident.

Without warning, the car will phantom brake at highway speeds at least once or twice on every highway trip I take. It will slam on the brakes automatically even though nothing is in front of the car, putting us at risk of losing control or a rear end collision if someone is following closely. This has been happening since I purchased the car in 2018 until I sold it in late 2021. Tesla cancelled my mobile service appointment about this issue, saying this is "normal environmental conditions" without even looking at the car. I have since sold the car due to this issue and frustration with their response, but wanted to report the safety issue here.

Driving on a freeway at 75mph with autopilot turned on, the car suddenly braked, requiring manual intervention to accelerate to intended speed. After this the car continued as normal. There was no visible obstruction. Fortunately I have had this happen while a vehicle has not been behind me otherwise there is a possiblity of a crash.

Driving on a freeway at 75mph with autopilot turned on, the car suddenly braked, requiring manual intervention to accelerate to intended speed. After this the car continued as normal. There was no visible obstruction. Fortunately I have had this happen while a vehicle has not been behind me otherwise there is a possiblity of a crash.

Recently saw an article that NHTSA was looking into "Ghost Breaking" with Tesla cars. This is something we have experienced with our Model S on a few occasions in 2018 and 1029. Haven't been driving that car that much now during the pandemic. Problem reported to Tesla: While driving on US 101 in Bay Area (driving from Milpitas to South SanFrancisco), and the car on Adaptive Cruise Control, the car would suddenly break and resume driving again. This not only scares the driver, but could be very problematic in a crowded lane. Telsa has looked into it when we complained and there was not definitive answer or fix. Hope the recent considerations by NHTSA will result in a through root cause and corrective action. Thanks!

While driving at approximately 40 MPH the car suddenly braked by itself! A sound alarm and display indicator were also activated. After a couple of seconds the event resolved without any intervention. Their was no warning lamps or messages prior to the event. At the time I was driving on a divided road and there was light traffic at the time. The car was not on cruise control or auto-pilot. My concern was being rear-ended by the vehicle behind me! The car has not been inspected by anyone since the event.

Driving west on Interstate 295 at the Scudders Falls bridge from NJ to PA, adaptive cruise control suddenly slows from a set speed of 65 to a set speed of 30, then restores to 65 after a second or so. This predictably and repeatedly happens just before and just after the bridge itself, at locations 40.26068356165738, -74.84459141709418 and 40.25572592962884, -74.85316191866097. I have reported this to Tesla a couple of times over 6 months or so but with no improvement. As mentioned, it is 100% repeatable, in any of the 3 lanes, regardless of weather or traffic conditions. It happens with no other nearby vehicles, so it is location based, not conditions. It could be extremely dangerous if someone did not expect this and a vehicle was close behind.

MCU will not keep up with basic standard features. Map would not load mid trip causing autopilot to fail during a turn causing car to veer wide and almost crash into a wall. Advised Tesla service and they said the only fix is to spend $2000 to upgrade the MCU.

MCU will not keep up with basic standard features. Map would not load mid trip causing autopilot to fail during a turn causing car to veer wide and almost crash into a wall. Advised Tesla service and they said the only fix is to spend $2000 to upgrade the MCU.

I have been complaining since I got this Tesla in late 2017, that the car brakes unexpectedly on the Freeway. Tesla claim that nothing is wrong & this will happened if the sensor received a signal like light from another car, but I was driving on the Freeway during daytime? On 10/31/21 while driving autodrive on the freeway the car suddenly skid to the right twice, around 6.50 PM & 9.05 PM. My Grandson was in the car with me and witness the incident. Luckily I was able to straighten the car without any accident. Tesla made an appointment for a mobile visit on 11/5/21, but cancelled on 11/4/21 and reschedule one month later on 12/9/21 to a Service Ctr in Walnut. This is a Safety issue and Tesla is not seriously taking care of.

ON SEVERAL OCCASIONS BOTH OF MY DASHBOARD SCREENS (DRIVER CLUSTER AND CENTER CONSOLE) WENT BLANK WHILE DRIVING AT A VARIETY OF SPEEDS. I WAS UNABLE TO SEE MY SPEEDOMETER, BACK-UP CAMERA, CONTROL HVAC, OR ANY AUDIO. I ALSO WAS UNABLE TO USE COLLISION ASSISTANCE, BLIND SPOT DETECTION, AUTOPILOT, OR, PRESUMABLY, EMERGENCY BRAKING. TO REGAIN CONTROL I HAD TO REBOOT THE VEHICLE WHILE DRIVING, WHICH WAS HAZARDOUS TO SAY THE LEAST. THERE DOES NOT APPEAR TO BE ANY SPECIFIC TRIGGER TO THIS OUTAGE OTHER THAN THE VEHICLE WAS IN GEAR AND MOVING FORWARD. IT HAPPENED DURING THE DAY AND AT NIGHT. I REPORTED THIS TO TESLA USING THEIR "REPORT BUG" FEATURE IN THE VEHICLE, BUT I NEVER HEARD ANYTHING BACK. THIS HAS OCCURRED AT LEAST 6 OR 7 TIMES OVER THE LAST YEAR. THE MOST RECENT INCIDENT OCCURRED LAST WEEK, 15-16 MARCH.

Mileage: 45,000

ON SEVERAL OCCASIONS BOTH OF MY DASHBOARD SCREENS (DRIVER CLUSTER AND CENTER CONSOLE) WENT BLANK WHILE DRIVING AT A VARIETY OF SPEEDS. I WAS UNABLE TO SEE MY SPEEDOMETER, BACK-UP CAMERA, CONTROL HVAC, OR ANY AUDIO. I ALSO WAS UNABLE TO USE COLLISION ASSISTANCE, BLIND SPOT DETECTION, AUTOPILOT, OR, PRESUMABLY, EMERGENCY BRAKING. TO REGAIN CONTROL I HAD TO REBOOT THE VEHICLE WHILE DRIVING, WHICH WAS HAZARDOUS TO SAY THE LEAST. THERE DOES NOT APPEAR TO BE ANY SPECIFIC TRIGGER TO THIS OUTAGE OTHER THAN THE VEHICLE WAS IN GEAR AND MOVING FORWARD. IT HAPPENED DURING THE DAY AND AT NIGHT. I REPORTED THIS TO TESLA USING THEIR "REPORT BUG" FEATURE IN THE VEHICLE, BUT I NEVER HEARD ANYTHING BACK. THIS HAS OCCURRED AT LEAST 6 OR 7 TIMES OVER THE LAST YEAR. THE MOST RECENT INCIDENT OCCURRED LAST WEEK, 15-16 MARCH.

Mileage: 45,000

WHILE DRIVING ON THE EXPRESSWAY, CRUISE CONTROL WAS ENGAGED AT 65-70 MPH FOR 3-5 MINUTES, UNTIL SUDDENLY, THE CAR SLOWED DOWN ALL BY ITSELF TO AROUND 50MPH WITH VIBRATION AND JERKING. THE BRAKE WAS NOT DEPRESSED AT ALL. NO OTHER CARS WERE IN FRONT OF ME OR AROUND ME AT THE TIME OF INCIDENT

Mileage: 19,700